{"id":10662,"date":"2025-05-23T11:00:00","date_gmt":"2025-05-23T02:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10662"},"modified":"2025-07-28T15:42:33","modified_gmt":"2025-07-28T06:42:33","slug":"agentic-ai-rollout-employee-adoption","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-rollout-employee-adoption\/","title":{"rendered":"Salesforce\u306b\u3088\u308bAI\u5c0e\u5165\u3078\u306e\u30ae\u30e3\u30c3\u30d7\u3078\u306e\u53d6\u308a\u7d44\u307f"},"content":{"rendered":"\n<p>\u203b\u672c\u8a18\u4e8b\u306f2025\u5e742\u670825\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentic-ai-rollout-employee-adoption\/\" target=\"_blank\" rel=\"noreferrer noopener\">How Salesforce Tackled the AI Adoption Gap<\/a>\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Salesforce\u306f<a href=\"http:\/\/help.salesforce.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">help.salesforce.com<\/a>\u3078\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u306e\u5b9f\u88c5\u306b\u6210\u529f\u3057\u3001AI\u5c0e\u5165\u306e\u30ad\u30fc\u3068\u306a\u308b\u6226\u7565\u3092\u793a\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3078AI\u306e\u7d71\u5408\u3092\u6a21\u7d22\u3059\u308b\u4f01\u696d\u306b\u3068\u3063\u3066\u8cb4\u91cd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002 24\u6642\u9593365\u65e5\u5bfe\u5fdc\u306eAI\u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5\u3067\u3042\u308b<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-customer-zero\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u306f\u3001\u6bce\u9031\u4f55\u5343\u4ef6\u3082\u306e\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u3067\u3001\u3088\u308a\u5b9f\u7528\u7684\u306a\u56de\u7b54\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u91cd\u8981\u306a\u7406\u7531\uff1a<\/strong><a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-adoption-slows-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u6700\u8fd1\u306eSlack\u306e\u8abf\u67fb<\/a>\uff08\u82f1\u8a9e\uff09\u306b\u3088\u308b\u3068\u3001\u30c7\u30b9\u30af\u30ef\u30fc\u30ab\u30fc\u3067\u81ea\u8eab\u3092AI\u306e\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u30e6\u30fc\u30b6\u30fc\u3067\u3042\u308b\u3068\u8003\u3048\u3066\u3044\u308b\u306e\u306f\u308f\u305a\u304b7%\u306b\u7559\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001<a href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/11\/Generative-AI-in-Organizations-Refresh_25112024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">82%\u306e\u4f01\u696d<\/a>\uff08\u82f1\u8a9e\uff09\u304c\u4eca\u5f8c3\u5e74\u4ee5\u5185\u306bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3092\u8a08\u753b\u3057\u3066\u304a\u308a\u3001\u793e\u54e1\u306e\u61f8\u5ff5\u306b\u5bfe\u51e6\u3059\u308b\u3053\u3068\u306fAI\u306e\u5c0e\u5165\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tSalesforce\u3001\u4e16\u754c\u6700\u5927\u898f\u6a21\u306e\u81ea\u5f8b\u578bAI\u5c0e\u5165\u4e8b\u4f8b\u3068\u3057\u3066Agentforce\u3092\u81ea\u793e\u3067\u904b\u7528\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-customer-zero\/\" target=\"_blank\">\n\t\t\t\t<span>\u8a73\u7d30\u306f\u3053\u3061\u3089<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"\u30a4\u30e9\u30b9\u30c8\uff1a einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>Salesforce\u306e\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308b\u30d0\u30fc\u30ca\u30fc\u30c9\u30fb\u30b9\u30ed\u30fc\u30a4\uff08Bernard Slowey\uff09\u306f\u3001Agentforce\u306e\u5c0e\u5165\u3092\u4e3b\u5c0e\u3057\u305f\u4eba\u7269\u3067\u3042\u308a\u3001Salesforce\u304c\u793e\u54e1\u306e\u4e0d\u5b89\u3092\u89e3\u6d88\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u53d7\u3051\u5165\u308c\u308b\u3088\u3046\u306b\u5c0e\u3044\u305f\u65b9\u6cd5\u3092\u660e\u3089\u304b\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5f53\u521d\u306e\u62b5\u6297\u306f\u5f53\u7136\u3067\u3059\u3002<\/strong>AI\u306b\u3088\u308a\u5931\u308f\u308c\u308b\u4ed5\u4e8b\u306b\u5bfe\u3059\u308b\u793e\u54e1\u306e\u61f8\u5ff5\u3092\u8a8d\u3081\u3001\u5bfe\u51e6\u3057\u307e\u3057\u3087\u3046\u3002\u300c\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u9593\u306b\u306f\u78ba\u304b\u306b\u7dca\u5f35\u611f\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u305d\u306e\u305f\u3081\u3001\u79c1\u305f\u3061\u304c\u672c\u5f53\u306b\u5fc3\u304c\u3051\u305f\u3053\u3068\u306e\u4e00\u3064\u306f\u3001AI\u3068\u4eba\u9593\u304c\u4e00\u7dd2\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u3053\u3068\u3092\u5f37\u8abf\u3059\u308b\u3053\u3068\u3067\u3057\u305f\u300d\u3068\u30b9\u30ed\u30fc\u30a4\u306f\u8a9e\u308a\u307e\u3057\u305f\u3002<\/li>\n\n\n\n<li><strong>\u65e9\u671f\u306b\u95a2\u4e0e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/strong> \u793e\u54e1\u306b\u30aa\u30fc\u30ca\u30fc\u30b7\u30c3\u30d7\u306e\u610f\u8b58\u3092\u6301\u305f\u305b\u308b\u305f\u3081\u306b\u3001\u8a08\u753b\u3068\u5b9f\u65bd\u30d7\u30ed\u30bb\u30b9\u306b\u793e\u54e1\u3092\u53c2\u52a0\u3055\u305b\u3066\u3044\u307e\u3059\u3002\u300c\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2\u304c\u3053\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u6df1\u304f\u95a2\u308f\u3063\u3066\u3044\u308b\u3068\u611f\u3058\u3089\u308c\u308b\u3088\u3046\u306b\u3001\u3053\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u8a08\u753b\u6bb5\u968e\u304b\u3089\u5f7c\u3089\u3092\u53c2\u52a0\u3055\u305b\u307e\u3057\u305f\u3002\u5f7c\u3089\u306f\u5909\u5316\u306e\u4e2d\u5fc3\u306b\u3044\u3066\u3001Agentforce\u306e\u6210\u529f\u3092\u78ba\u5b9f\u306a\u3082\u306e\u3068\u3057\u3066\u3044\u307e\u3059\u300d\u3068\u30b9\u30ed\u30fc\u30a4\u306f\u8a71\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u300c\u81ea\u8eab\u306b\u3068\u3063\u3066\u306e\u30e1\u30ea\u30c3\u30c8\u300d\u3092\u5f37\u8abf\u3059\u308b\u3002<\/strong>\u793e\u54e1\u3084\u7d44\u7e54\u306b\u3068\u3063\u3066\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u660e\u78ba\u306b\u4f1d\u3048\u307e\u3057\u3087\u3046\u3002\u4f8b\u3048\u3070\u3001\u793e\u54e1\u304c\u53cd\u5fa9\u7684\u306a\u4f5c\u696d\u304b\u3089\u89e3\u653e\u3055\u308c\u3001\u8907\u96d1\u306a\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306a\u3069\u3088\u308a\u4fa1\u5024\u306e\u9ad8\u3044\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u5411\u4e0a\u306b\u3082\u5f79\u7acb\u3064\u3068\u3044\u3063\u305f\u3053\u3068\u3067\u3059\u3002\u30b9\u30ed\u30fc\u30a4\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u79c1\u305f\u3061\u306f\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2\u305f\u3061\u306b\u3001\u4eba\u9593\u7684\u306a\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u96e3\u3057\u3044\u554f\u984c\u306b\u96c6\u4e2d\u3057\u3066\u307b\u3057\u3044\u3068\u4f1d\u3048\u307e\u3057\u305f\u3002\u5f7c\u3089\u306fAgentforce\u306e\u6210\u529f\u306b\u4e0d\u53ef\u6b20\u306a\u5b58\u5728\u3067\u3059\u300d<\/li>\n\n\n\n<li><strong>AI\u306e\u91cd\u8981\u6027\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u6ce8\u76ee\u3002<\/strong><a href=\"https:\/\/www.salesforce.com\/jp\/artificial-intelligence\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a>\u304c\u5b9a\u7740\u3057\u3064\u3064\u3042\u308a\u3001AI\u3092\u7a4d\u6975\u7684\u306b\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u30b9\u30ad\u30eb\u304c\u5411\u4e0a\u3057\u3001\u30ad\u30e3\u30ea\u30a2\u306e\u5c06\u6765\u6027\u304c\u78ba\u4fdd\u3055\u308c\u308b\u3053\u3068\u3092\u793e\u54e1\u306b\u7406\u89e3\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u300cAI\u306f\u3001\u793e\u54e1\u304c\u6700\u9ad8\u306e\u4ed5\u4e8b\u3092\u3057\u3066\u3001\u65b0\u3057\u3044\u30b9\u30ad\u30eb\u3092\u7fd2\u5f97\u3057\u3001\u3088\u308a\u52b9\u7387\u7684\u3067\u52b9\u679c\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u7d44\u7e54\u306b\u8ca2\u732e\u3067\u304d\u308b\u3088\u3046\u529b\u3092\u4e0e\u3048\u3066\u304f\u308c\u308b\u3067\u3057\u3087\u3046\u300d\u3068\u5f7c\u306f\u8a9e\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>AI\u306f\u3001\u793e\u54e1\u304c\u6700\u9ad8\u306e\u4ed5\u4e8b\u3092\u3057\u3066\u3001\u65b0\u3057\u3044\u30b9\u30ad\u30eb\u3092\u7fd2\u5f97\u3057\u3001\u3088\u308a\u52b9\u7387\u7684\u3067\u52b9\u679c\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u7d44\u7e54\u306b\u8ca2\u732e\u3067\u304d\u308b\u3088\u3046\u529b\u3092\u4e0e\u3048\u3066\u304f\u308c\u308b\u3067\u3057\u3087\u3046<\/p>\n<cite>\u30d0\u30fc\u30ca\u30fc\u30c9\u30fb\u30b9\u30ed\u30fc\u30a4\u3001Salesforce \u30c7\u30b8\u30bf\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u62c5\u5f53VP<\/cite><\/blockquote>\n\n\n\n<p><strong>\u884c\u9593\u3092\u8aad\u3080\uff1a<\/strong>Salesforce\u304cAI\u3068\u4eba\u9593\u3068\u306e\u95a2\u308f\u308a\u3092\u91cd\u8996\u3057\u3066\u3044\u308b\u3053\u3068\u306f\u3001\u540c\u793e\u306e\u30b3\u30a2\u30d0\u30ea\u30e5\u30fc\u3067\u3042\u308b\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/responsible-agentic-ai-guidelines\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u4fe1\u983c<\/a>\u300d\u3068\u300c<a href=\"https:\/\/www.salesforce.com\/news\/stories\/cios-agentic-ai-adoption-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9<\/a>\uff08\u82f1\u8a9e\uff09\u300d\u3068\u4e00\u81f4\u3055\u305b\u308b\u3053\u3068\u3067\u3059\u3002\u793e\u54e1\u306b\u529b\u3092\u4e0e\u3048\u3001\u305d\u306e\u61f8\u5ff5\u306b\u5bfe\u51e6\u3059\u308b\u3053\u3068\u3067\u3001Salesforce\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u793e\u54e1\u3001\u4f01\u696d\u306eROI\u3001\u305d\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\/\u9867\u5ba2\u4f53\u9a13\u306b\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3059\u5f62\u3067\u306e\u5c0e\u5165\u3092\u78ba\u304b\u306a\u3082\u306e\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u4eca\u5f8c\u306e\u5c55\u671b\u306b\u3064\u3044\u3066\u77e5\u308b\uff1a<\/strong>\u73fe\u5728\u3001Salesforce\u306fAgentforce\u3092\u901a\u3058\u3066\u9031\u306b\u7d0432,000\u4ef6\u306e\u9867\u5ba2\u3068\u306e\u4f1a\u8a71\u3092\u51e6\u7406\u3057\u300183%\u306e\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u3092\u9054\u6210\u3057\u3066\u3044\u307e\u3059\u3002 Salesforce \u304cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u7b2c\u4e00\u4e3b\u7fa9\u306e\u53d6\u308a\u7d44\u307f\u3092\u62e1\u5927\u3057\u7d9a\u3051\u308b\u4e2d\u3001Salesforce\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-reshapes-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u793e\u54e1\u3092\u91cd\u8996<\/a>\u3059\u308b\u59ff\u52e2\u306f\u3001AI\u3092\u696d\u52d9\u306b\u3046\u307e\u304f\u7d71\u5408\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u4ed6\u306e\u4f01\u696d\u306b\u3068\u3063\u3066\u306e\u30e2\u30c7\u30eb\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards 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Gap\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":10661,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[12228],"sf_theme":[12247],"sf_topic":[12656,1737,12697,12660,12629,12634],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[12286],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-10662","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots-other","sf_theme-artificial-intelligence","sf_topic-agents","sf_topic-artificial-intelligence","sf_topic-customer-zero","sf_topic-digital-transformation-2","sf_topic-enterprise-ai","sf_topic-modern-work-2","sf_location-apac"],"yoast_head":"<!-- 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