{"id":10760,"date":"2025-05-09T11:00:00","date_gmt":"2025-05-09T02:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10760"},"modified":"2025-05-08T17:56:04","modified_gmt":"2025-05-08T08:56:04","slug":"agentforce-hr-service-announcement","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-hr-service-announcement\/","title":{"rendered":"Salesforce\u3001\u5f93\u696d\u54e1\u30b5\u30dd\u30fc\u30c8\u306e\u52b9\u7387\u3092\u5411\u4e0a\u3059\u308b\u300cAgentforce for HR Service\u300d\u3092\u767a\u8868"},"content":{"rendered":"\n<h6 class=\"wp-block-heading has-text-align-center\" id=\"h-agentforce-for-hr-service-\u306b\u3088\u308b-ai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068-service-cloud-\u306e\u5f93\u696d\u54e1\u5411\u3051\u30b5\u30fc\u30d3\u30b9\u6a5f\u80fd\u306e\u4eba\u4e8b\u696d\u52d9\u3078\u306e\u62e1\u5f35\u306b\u3088\u308a-\u5f93\u696d\u54e1\u306f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u56de\u7b54\u3092\u5f97\u305f\u308a-\u81ea\u5206\u81ea\u8eab\u3067\u624b\u7d9a\u304d\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a-\u696d\u52d9\u306b\u8ffd\u308f\u308c\u304c\u3061\u306a\u4eba\u4e8b\u90e8\u9580\u306e-\u3088\u308a\u6226\u7565\u7684\u306a\u696d\u52d9\u3078\u306e\u96c6\u4e2d\u3092\u5b9f\u73fe\">Agentforce for <a href=\"https:\/\/www.salesforce.com\/jp\/service\/employee-engagement\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">HR Service<\/a>\u306b\u3088\u308b\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068<a href=\"https:\/\/www.salesforce.com\/jp\/service\/cloud\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Service Cloud<\/a>\u306e\u5f93\u696d\u54e1\u5411\u3051\u30b5\u30fc\u30d3\u30b9\u6a5f\u80fd\u306e\u4eba\u4e8b\u696d\u52d9\u3078\u306e\u62e1\u5f35\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u306f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u56de\u7b54\u3092\u5f97\u305f\u308a\u3001\u81ea\u5206\u81ea\u8eab\u3067\u624b\u7d9a\u304d\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u696d\u52d9\u306b\u8ffd\u308f\u308c\u304c\u3061\u306a\u4eba\u4e8b\u90e8\u9580\u306e\u3001\u3088\u308a\u6226\u7565\u7684\u306a\u696d\u52d9\u3078\u306e\u96c6\u4e2d\u3092\u5b9f\u73fe<\/h6>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center\" id=\"h-salesforce\u306e\u4eba\u4e8b\u30c1\u30fc\u30e0\u3067\u306f-agentforce-for-hr-service\u3068employee-portal\u306e\u6d3b\u7528\u306b\u3088\u308a-96-\u3068\u3044\u3046\u9ad8\u3044\u81ea\u5df1\u89e3\u6c7a\u7387\u3092\u5b9f\u73fe-ai\u306b\u3088\u308b\u56de\u7b54\u751f\u6210\u3082\u52a0\u308f\u308a-hr\u62c5\u5f53\u8005\u306b\u3088\u308b\u5bfe\u5fdc\u3082\u3055\u3089\u306b\u8fc5\u901f\u306b\">Salesforce\u306e\u4eba\u4e8b\u30c1\u30fc\u30e0\u3067\u306f\u3001Agentforce for HR Service\u3068Employee Portal\u306e\u6d3b\u7528\u306b\u3088\u308a\u300196\uff05\u3068\u3044\u3046\u9ad8\u3044\u81ea\u5df1\u89e3\u6c7a\u7387\u3092\u5b9f\u73fe\u3002AI\u306b\u3088\u308b\u56de\u7b54\u751f\u6210\u3082\u52a0\u308f\u308a\u3001HR\u62c5\u5f53\u8005\u306b\u3088\u308b\u5bfe\u5fdc\u3082\u3055\u3089\u306b\u8fc5\u901f\u306b<\/h6>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center\" id=\"h-salesforce\u3067\u306f-\u5f93\u696d\u54e1\u304cslack\u3084employee-portal\u4e0a\u3067-ai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8-\u3068\u306e\u4f1a\u8a71\u3092\u901a\u3058\u3066-\u5f93\u696d\u54e1\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u306e\u66f4\u65b0-\u6709\u7d66\u4f11\u6687\u306e\u7533\u8acb-\u7d66\u4e0e\u632f\u8fbc\u53e3\u5ea7\u306e\u5909\u66f4\u306a\u3069\u3092\u7c21\u5358\u306b\u884c\u3048\u308b\u6a5f\u80fd\u3092\u63d0\u4f9b\">Salesforce\u3067\u306f\u3001\u5f93\u696d\u54e1\u304cSlack\u3084Employee Portal\u4e0a\u3067<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-are-ai-agents\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\u3068\u306e\u4f1a\u8a71\u3092\u901a\u3058\u3066\u3001\u5f93\u696d\u54e1\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u306e\u66f4\u65b0\u3001\u6709\u7d66\u4f11\u6687\u306e\u7533\u8acb\u3001\u7d66\u4e0e\u632f\u8fbc\u53e3\u5ea7\u306e\u5909\u66f4\u306a\u3069\u3092\u7c21\u5358\u306b\u884c\u3048\u308b\u6a5f\u80fd\u3092\u63d0\u4f9b<\/h6>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u203b\u672c\u8a18\u4e8b\u306f2025\u5e745\u67086\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-hr-service-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Launches Agentforce for HR Service to Make Employee Support Easy for Everyone<\/a>\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-style-media-wrapping-container\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-embed alignright is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/toJiF1DXC9zRyKkySUXbtb.jpg\"  data-uuid=\"toJiF1DXC9zRyKkySUXbtb\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"187\"\/>\n<\/div><\/figure>\n\n\n\n<p class=\"has-text-align-left\">\u5f93\u696d\u54e1\u306f\u3001\u4f59\u8a08\u306a\u624b\u9593\u3092\u304b\u3051\u305a\u306b\u672c\u6765\u306e\u4ed5\u4e8b\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3001\u30b9\u30e0\u30fc\u30ba\u3067\u308f\u304b\u308a\u3084\u3059\u3044\u4eba\u4e8b\u5bfe\u5fdc\u3092\u6c42\u3081\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u5b9f\u969b\u306f\u3001\u4eba\u4e8b\u95a2\u9023\u306e\u624b\u7d9a\u304d\u306f\u8907\u96d1\u3067\u30b9\u30c8\u30ec\u30b9\u306e\u591a\u3044\u3082\u306e\u306b\u306a\u308a\u304c\u3061\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u6709\u7d66\u4f11\u6687\u306e\u7533\u8acb\u3068\u3044\u3063\u305f\u7c21\u5358\u306a\u624b\u7d9a\u304d\u3092\u884c\u3046\u305f\u3081\u306b\u3001\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u884c\u304d\u6765\u3057\u3001\u4eba\u4e8b\u90e8\u306b\u9023\u7d61\u3092\u53d6\u308b\u306a\u3069\u3001\u8cb4\u91cd\u306a\u6642\u9593\u3092\u6d6a\u8cbb\u3057\u3066\u3044\u307e\u3059\u3002\u7279\u306b\u3001\u4eba\u4e8b\u62c5\u5f53\u8005\u306e<a href=\"https:\/\/www.shrm.org\/topics-tools\/news\/research-state-of-workplace-report-inflation-talent\" target=\"_blank\" rel=\"noreferrer noopener\">90\uff05<\/a>\uff08\u82f1\u8a9e\uff09\u304c\u3059\u3067\u306b\u696d\u52d9\u904e\u591a\u306e\u72b6\u6cc1\u306b\u3042\u308b\u4e2d\u3067\u306f\u3001\u5927\u304d\u306a\u8ab2\u984c\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u72b6\u6cc1\u306e\u4e2d\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u307e\u3055\u306b\u6551\u3044\u3068\u306a\u308b\u5b58\u5728\u3067\u3059\u3002\u5b9f\u969b\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u672c\u683c\u7684\u306b\u5c0e\u5165\u3055\u308c\u308c\u3070\u3001\u6700\u9ad8\u4eba\u4e8b\u8cac\u4efb\u8005\uff08CHRO\uff09\u306f\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u304c\u5e73\u5747\u306730\uff05\u5411\u4e0a\u3057\u3001\u4eba\u4ef6\u8cbb\u304c19\uff05\u524a\u6e1b\u3055\u308c\u308b\u3068<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-impact-on-workforce-research\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u898b\u8fbc\u3093\u3067\u3044\u307e\u3059<\/a>\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u80cc\u666f\u304b\u3089Salesforce\u306f\u672c\u65e5\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u65b0\u6a5f\u80fd\u300cAgentforce for <a href=\"https:\/\/www.salesforce.com\/jp\/service\/employee-engagement\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">HR Service<\/a>\u300d\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u3001\u4eba\u4e8b\u30c1\u30fc\u30e0\u5411\u3051\u306eEmployee Portal\u3068\u7ba1\u7406\u753b\u9762\u3092\u5099\u3048\u305f\u4eba\u4e8b\u30b5\u30fc\u30d3\u30b9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308bHR Service\u306b\u76f4\u63a5\u7d44\u307f\u8fbc\u307e\u308c\u308b\u65b0\u305f\u306aAI\u6a5f\u80fd\u7fa4\u3067\u3059\u3002Agentforce for HR Service\u3067\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5bfe\u5fdc\u53ef\u80fd\u306a\u696d\u52d9\u30ab\u30c6\u30b4\u30ea\u3092\u7db2\u7f85\u3057\u305f\u30c8\u30d4\u30c3\u30af\u7fa4\u3068\u3001\u5404\u696d\u52d9\u3092\u5b9f\u884c\u3059\u308b\u305f\u3081\u306e\u5177\u4f53\u7684\u306a\u624b\u9806\u3084\u30c4\u30fc\u30eb\u3067\u3042\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u7fa4\u304c\u3001\u3042\u3089\u304b\u3058\u3081\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u3067\u3001\u5f93\u696d\u54e1\u304c\u81ea\u3089\u7591\u554f\u3092\u89e3\u6c7a\u3057\u3001\u624b\u7d9a\u304d\u3092\u5b8c\u4e86\u3067\u304d\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u4eba\u4e8b\u90e8\u306e\u696d\u52d9\u52b9\u7387\u3092\u9ad8\u3081\u3001\u3088\u308a\u591a\u304f\u306e\u5f93\u696d\u54e1\u3078\u306e\u5bfe\u5fdc\u3084\u8907\u96d1\u306a\u8ab2\u984c\u3078\u306e\u96c6\u4e2d\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><br>Agentforce for HR Service\u3092\u4f7f\u3046\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306f\u666e\u6bb5\u4f7f\u3044\u6163\u308c\u305fSlack\u3084Employee Portal\u4e0a\u3067\u3001\u4eba\u4e8b\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u624b\u7d9a\u304d\u3092\u4f1a\u8a71\u30d9\u30fc\u30b9\u3067\u7c21\u5358\u306b\u884c\u3048\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30c1\u30b1\u30c3\u30c8\u7533\u8acb\u3084\u898f\u5b9a\u6587\u66f8\u306e\u691c\u7d22\u3001\u8907\u6570\u30b7\u30b9\u30c6\u30e0\u306e\u64cd\u4f5c\u3068\u3044\u3063\u305f\u7169\u96d1\u3055\u304b\u3089\u89e3\u653e\u3055\u308c\u307e\u3059\u3002\u3053\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u4f01\u696d\u306e\u30c7\u30fc\u30bf\u3001\u30ca\u30ec\u30c3\u30b8\u8a18\u4e8b\u3001\u30dd\u30ea\u30b7\u30fc\u306b\u57fa\u3065\u3044\u3066\u52d5\u4f5c\u3057\u3001\u4e3b\u8981\u306a\u4eba\u4e8b\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\uff08HRIS\uff09\u3084\u4eba\u6750\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08HCM\uff09\u3068\u9023\u643a\u3057\u3066\u304a\u308a\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u696d\u52d9\u306b\u5bfe\u5fdc\u3057\u307e\u3059\uff1a<\/p>\n<\/div><\/div>\n\n\n\n<ul 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Service Console\u3092\u901a\u3058\u3066\u4eba\u4e8b\u62c5\u5f53\u8005\u3078\u30b9\u30e0\u30fc\u30ba\u306b\u5f15\u304d\u7d99\u304e\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u300c\u8eab\u5185\u306e\u4e0d\u5e78\u300d\u306a\u3069\u30bb\u30f3\u30b7\u30c6\u30a3\u30d6\u306a\u8868\u73fe\u3092\u691c\u77e5\u3057\u305f\u5834\u5408\u306b\u306f\u3001\u4eba\u4e8b\u90e8\u3078\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u62c5\u5f53\u8005\u304c\u3088\u308a\u6df1\u3044\u5171\u611f\u3068\u914d\u616e\u3092\u3082\u3063\u3066\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"10759-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img 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aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/05\/AD_4nXf0QzEJMDuAK3Tg5QuqxDZAoxp0W8Sx-QIkGVEfGQQgex92jcT3OaFpEn-kxQuPR-6OyDZH4w5VHrZq5X8sqxtTLY3Ee9XoRQozqAhx4GmSuoWf22hRcBumjKoeKikhvkpIFEiM.png?strip=all&#038;quality=95\" alt=\"Announcing Agentforce for HR Service\" 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https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/05\/AD_4nXf0QzEJMDuAK3Tg5QuqxDZAoxp0W8Sx-QIkGVEfGQQgex92jcT3OaFpEn-kxQuPR-6OyDZH4w5VHrZq5X8sqxtTLY3Ee9XoRQozqAhx4GmSuoWf22hRcBumjKoeKikhvkpIFEiM.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/05\/AD_4nXf0QzEJMDuAK3Tg5QuqxDZAoxp0W8Sx-QIkGVEfGQQgex92jcT3OaFpEn-kxQuPR-6OyDZH4w5VHrZq5X8sqxtTLY3Ee9XoRQozqAhx4GmSuoWf22hRcBumjKoeKikhvkpIFEiM.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/05\/AD_4nXf0QzEJMDuAK3Tg5QuqxDZAoxp0W8Sx-QIkGVEfGQQgex92jcT3OaFpEn-kxQuPR-6OyDZH4w5VHrZq5X8sqxtTLY3Ee9XoRQozqAhx4GmSuoWf22hRcBumjKoeKikhvkpIFEiM.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/05\/AD_4nXf0QzEJMDuAK3Tg5QuqxDZAoxp0W8Sx-QIkGVEfGQQgex92jcT3OaFpEn-kxQuPR-6OyDZH4w5VHrZq5X8sqxtTLY3Ee9XoRQozqAhx4GmSuoWf22hRcBumjKoeKikhvkpIFEiM.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/05\/AD_4nXf0QzEJMDuAK3Tg5QuqxDZAoxp0W8Sx-QIkGVEfGQQgex92jcT3OaFpEn-kxQuPR-6OyDZH4w5VHrZq5X8sqxtTLY3Ee9XoRQozqAhx4GmSuoWf22hRcBumjKoeKikhvkpIFEiM.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/05\/AD_4nXf0QzEJMDuAK3Tg5QuqxDZAoxp0W8Sx-QIkGVEfGQQgex92jcT3OaFpEn-kxQuPR-6OyDZH4w5VHrZq5X8sqxtTLY3Ee9XoRQozqAhx4GmSuoWf22hRcBumjKoeKikhvkpIFEiM.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/05\/AD_4nXf0QzEJMDuAK3Tg5QuqxDZAoxp0W8Sx-QIkGVEfGQQgex92jcT3OaFpEn-kxQuPR-6OyDZH4w5VHrZq5X8sqxtTLY3Ee9XoRQozqAhx4GmSuoWf22hRcBumjKoeKikhvkpIFEiM.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">\u5f93\u696d\u54e1\u306fSlack\u4e0a\u304b\u3089Agentforce\u306b\u8cea\u554f\u3059\u308b\u3053\u3068\u3067\u3001\u4eba\u4e8b\u696d\u52d9\u306b\u95a2\u3059\u308b\u500b\u5225\u5bfe\u5fdc\u306e\u56de\u7b54\u3084\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u305f\u308a\u3001\u500b\u4eba\u60c5\u5831\u306e\u66f4\u65b0\u3084\u4f11\u6687\u7533\u8acb\u306e\u7ba1\u7406\u306a\u3069\u3092\u884c\u3063\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/figcaption><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p class=\"has-text-align-left\">Agentforce\u306f\u4eba\u4e8b\u62c5\u5f53\u8005\u5411\u3051\u306eHR Service Console\u306b\u7d71\u5408\u3055\u308c\u3066\u304a\u308a\u3001\u5f93\u696d\u54e1\u5bfe\u5fdc\u3092\u884c\u3046\u4eba\u4e8b\u30c1\u30fc\u30e0\u306e\u696d\u52d9\u3082\u52b9\u7387\u5316\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u56de\u7b54\u751f\u6210\uff1a<\/strong>\u4f1a\u8a71\u306e\u6587\u8108\u3068<a href=\"https:\/\/www.salesforce.com\/service\/knowledge-base\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/a>\uff08\u82f1\u8a9e\uff09\u306b\u57fa\u3065\u304d\u3001\u4eba\u4e8b\u62c5\u5f53\u8005\u5411\u3051\u306b\u63a8\u5968\u8fd4\u4fe1\u3084\u8981\u7d04\u3092\u81ea\u52d5\u751f\u6210\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u5f93\u696d\u54e1\u304c\u793e\u5185\u898f\u5b9a\u306b\u6e96\u62e0\u3057\u3066\u3044\u306a\u3044\u6559\u80b2\u8cbb\u306e\u7533\u8acb\u3092\u884c\u3063\u305f\u5834\u5408\u3067\u3082\u3001Agentforce\u304c\u30dd\u30ea\u30b7\u30fc\u306e\u8981\u70b9\u3092\u307e\u3068\u3081\u3001\u5f93\u696d\u54e1\u3078\u306e\u8fd4\u4fe1\u6848\u3092\u4f5c\u6210\u3057\u3001\u6761\u4ef6\u3092\u6e80\u305f\u3057\u305f\u6bb5\u968e\u3067\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3078\u306e\u627f\u8a8d\u4f9d\u983c\u3092\u81ea\u52d5\u9001\u4fe1\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5f93\u696d\u54e1\u30c7\u30fc\u30bf\u306e\u4e00\u5143\u5316\uff1a<\/strong>\u3042\u3089\u304b\u3058\u3081\u69cb\u7bc9\u3055\u308c\u305fMuleSoft\u9023\u643a\u306b\u3088\u308a\u3001HR\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u5f93\u696d\u54e1\u30c7\u30fc\u30bf\u3092\u53d6\u308a\u8fbc\u307f\u3001HR Service Console\u4e0a\u3067\u95b2\u89a7\u30fb\u66f4\u65b0\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001Agentforce\u3068\u4eba\u4e8b\u62c5\u5f53\u8005\u306e\u53cc\u65b9\u304c\u3001\u8fc5\u901f\u304b\u3064\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u5e38\u306b\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-agentforce-for-hr-service-\u306e\u4ed5\u7d44\u307f\"><strong>\u300cAgentforce for HR Service\u300d\u306e\u4ed5\u7d44\u307f<\/strong><\/h2>\n\n\n\n<p>Agentforce for HR Service\u306f\u3001AI\u3068<a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/nlp\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u81ea\u7136\u8a00\u8a9e\u51e6\u7406<\/a>\uff08\u82f1\u8a9e\uff09\u3092\u6d3b\u7528\u3057\u3001\u5f93\u696d\u54e1\u304b\u3089\u306e\u8cea\u554f\u306e\u610f\u56f3\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3057\u307e\u3059\u3002Salesforce\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data Cloud<\/a>\u304c\u3001\u5f93\u696d\u54e1\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u306a\u3069\u306e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u3001\u793e\u5185\u30dd\u30ea\u30b7\u30fc\u3084\u30ca\u30ec\u30c3\u30b8\u8a18\u4e8b\u3001PDF\u306a\u3069\u306e\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3057\u3001Agentforce\u306e\u5fdc\u7b54\u306e\u7cbe\u5ea6\u3092\u652f\u3048\u308b\u57fa\u76e4\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002\u305d\u306e\u3046\u3048\u3067\u3001Agentforce\u306e\u4e2d\u6838\u3092\u62c5\u3046<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-is-a-reasoning-engine\/atlas\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Atlas Reasoning Engine<\/a>\u304c\u7d71\u5408\u3055\u308c\u305f\u60c5\u5831\u3092\u5206\u6790\u3057\u3001\u6700\u9069\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u306e\u8ab2\u984c\u3092\u8fc5\u901f\u306b\u89e3\u6c7a\u3078\u3068\u5c0e\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>Salesforce\u306e\u8996\u70b9\uff1a<\/strong>Salesforce Service Cloud EVP \u517c GM\u3001\u30ad\u30b7\u30e3\u30f3\u30fb\u30c1\u30a7\u30bf\u30f3 \uff08Kishan Chetan\uff09\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u4eca\u5f8c5\u5e74\u3067\u3001\u4eba\u4e8b\u90e8\u9580\u306e\u696d\u52d9\u306f\u4eba\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5354\u50cd\u304c\u4e3b\u6d41\u306b\u306a\u308b\u3068\u3001\u5b9f\u306b8\u5272\u306e\u4eba\u4e8b\u8cac\u4efb\u8005\u304c\u4e88\u6e2c\u3057\u3066\u3044\u307e\u3059\u3002Salesforce\u306f\u3042\u3089\u3086\u308b\u696d\u754c\u3067\u3053\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/agentforce\/digital-labor\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd<\/a>\uff08\u82f1\u8a9e\uff09\u300d\u306e\u5909\u9769\u3092\u30ea\u30fc\u30c9\u3057\u3066\u304a\u308a\u3001Agentforce\u306e\u30b9\u30ad\u30eb\u3068\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4eba\u4e8b\u95a2\u9023\u696d\u52d9\u306b\u3082\u62e1\u5f35\u3057\u307e\u3057\u305f\u3002\u9650\u3089\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u306e\u4e2d\u3067\u3082\u30ea\u30af\u30a8\u30b9\u30c8\u5bfe\u5fdc\u306e\u8fc5\u901f\u5316\u3068\u5f93\u696d\u54e1\u30b5\u30dd\u30fc\u30c8\u306e\u62e1\u5f35\u3092\u5b9f\u73fe\u3057\u3001\u3059\u3079\u3066\u306e\u5f93\u696d\u54e1\u304c\u696d\u52d9\u306e\u6d41\u308c\u306e\u4e2d\u3067\u3001\u7d20\u65e9\u304f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u652f\u63f4\u3092\u53d7\u3051\u3089\u308c\u308b\u74b0\u5883\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u4f53\u9a13\u306e\u5411\u4e0a\u3068\u3001\u903c\u8feb\u3059\u308b\u4eba\u4e8b\u90e8\u306e\u751f\u7523\u6027\u5411\u4e0a\u306e\u4e21\u7acb\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u300d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce\u793e\u5185\u306b\u304a\u3051\u308bagentforce-for-hr-service\u306e\u6d3b\u7528\u4e8b\u4f8b\"><strong>Salesforce\u793e\u5185\u306b\u304a\u3051\u308bAgentforce for HR Service\u306e\u6d3b\u7528\u4e8b\u4f8b<\/strong><\/h2>\n\n\n\n<p>Salesforce\u306e\u4eba\u4e8b\u90e8\u306f\u3001Agentforce for HR Service\u306e\u6700\u521d\u306e\u5c0e\u5165\u4f01\u696d\uff08Customer Zero\uff09\u3068\u3057\u3066\u3001\u305d\u306e\u52b9\u679c\u3092\u3044\u3061\u65e9\u304f\u4f53\u611f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Agentforce for HR Service<\/strong>\u306fSlack\u304a\u3088\u3073Employee Portal\u4e0a\u3067\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u306e\u30a6\u30a7\u30eb\u30d3\u30fc\u30a4\u30f3\u30b0\u88dc\u52a9\u306e\u5bfe\u8c61\u30d7\u30ed\u30b0\u30e9\u30e0\u78ba\u8a8d\u3001\u798f\u5229\u539a\u751f\u3092\u9078\u629e\u30fb\u66f4\u65b0\u3059\u308b\u671f\u9593\u4e2d\u306e\u30b5\u30dd\u30fc\u30c8\u3001\u7570\u52d5\u30d7\u30ed\u30bb\u30b9\u306e\u6848\u5185\u306a\u3069\u3001\u5e45\u5e83\u3044HR\u95a2\u9023\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002\u5f93\u696d\u54e1\u306e\u7406\u89e3\u5ea6\u5411\u4e0a\u3068\u4eba\u4e8b\u90e8\u306e\u696d\u52d9\u8ca0\u8377\u8efd\u6e1b\u3092\u4e21\u7acb\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>Employee Portal<\/strong>\u306fAgentforce\u3068\u9023\u643a\u3057\u3066\u304a\u308a\u3001\u5e74\u9593\u7d041,000\u4e07\u4ef6\u306b\u306e\u307c\u308b\u691c\u7d22\u3092\u51e6\u7406\u3057\u300196\uff05\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u4eba\u4e8b\u90e8\u3092\u4ecb\u3055\u305a\u306b\u81ea\u5df1\u89e3\u6c7a\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>HR Service Console<\/strong>\u306bAgentforce\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u30c7\u30fc\u30bf\u3084\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u5c65\u6b74\u3001\u30b1\u30fc\u30b9\u60c5\u5831\u3092\u4e00\u5143\u7684\u306b\u628a\u63e1\u53ef\u80fd\u306b\u3002\u4eba\u4e8b\u62c5\u5f53\u8005\u306fAI\u306e\u652f\u63f4\u3092\u5f97\u306a\u304c\u3089\u3001\u30b1\u30fc\u30b9\u306e\u691c\u7d22\u3001\u8981\u7d04\u3001\u8fd4\u4fe1\u3001\u89e3\u6c7a\u3092\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p><strong>Salesforce\u306eCustomer Zero\u3068\u3057\u3066\u306e\u8996\u70b9\uff1a<\/strong>Salesforce \u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u517c\u6700\u9ad8\u4eba\u4e8b\u8cac\u4efb\u8005\uff08CPO\uff09\u3001\u30ca\u30bf\u30ea\u30fc\u30fb\u30b9\u30ab\u30eb\u30c7\u30a3\u30fc\u30ce\uff08Nathalie Scardino\uff09 \u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002 \u300c\u672a\u6765\u306e\u50cd\u304d\u65b9\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/agentforce\/human-ai-collaboration\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u4eba\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5171\u5b58<\/a>\uff08\u82f1\u8a9e\uff09\u3067\u3059\u3002Salesforce\u3067\u306f\u300eCustomer Zero\u300f\u3068\u3057\u3066\u3001\u81ea\u793e\u306e\u5b9f\u8df5\u3092\u901a\u3058\u3066Agentforce\u306e\u53ef\u80fd\u6027\u3092\u8a3c\u660e\u3057\u3001\u9867\u5ba2\u306e\u672a\u6765\u3092\u5207\u308a\u62d3\u3044\u3066\u3044\u307e\u3059\u3002\u79c1\u305f\u3061\u306e\u30c1\u30fc\u30e0\u306f\u65e5\u3005AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u5354\u50cd\u3057\u3066\u304a\u308a\u3001\u305d\u306e\u7d50\u679c\u3001\u751f\u7523\u6027\u304c\u5411\u4e0a\u3057\u3001\u5f93\u696d\u54e1\u306f\u3088\u308a\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u5927\u304d\u3044\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u300d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u4eba\u4e8b\u90e8\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u306b\u6700\u9069\u306a\u5206\u91ce\u3067\u3042\u308a\u3001Indeed\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u4f01\u696d\u3067\u306f\u3059\u3067\u306bAgentforce\u3092<\/strong><a href=\"https:\/\/www.indeed.com\/lead\/adding-ai-to-workflows-heres-what-weve-learned-at-indeed?co=US\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u6d3b\u7528<\/strong><\/a><strong>\uff08\u82f1\u8a9e\uff09\u3057\u3001\u63a1\u7528\u30d7\u30ed\u30bb\u30b9\u3092\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u306b\u3059\u308b\u306a\u3069\u306e\u696d\u52d9\u306b\u5f79\u7acb\u3066\u3066\u3044\u307e\u3059<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"has-text-align-left\"><strong>\u30a2\u30ca\u30ea\u30b9\u30c8\u306e\u8996\u70b9\uff1a<\/strong>Valoir\u793e \u30d7\u30ea\u30f3\u30b7\u30d1\u30eb\u30a2\u30ca\u30ea\u30b9\u30c8 Rebecca Wettemann\uff08\u30ec\u30d9\u30c3\u30ab\u30fb\u30a6\u30a7\u30c3\u30c6\u30de\u30f3\uff09\u6c0f\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u4eba\u4e8b\u90e8\u9580\u3082\u4ed6\u90e8\u9580\u3068\u540c\u69d8\u306b\u3001\u9650\u3089\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u306e\u4e2d\u3067\u3088\u308a\u9ad8\u3044\u6210\u679c\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002Agentforce\u3068HR Service\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u4eba\u4e8b\u62c5\u5f53\u8005\u306f\u5f93\u696d\u54e1\u60c5\u5831\u3084\u30b1\u30fc\u30b9\u5c65\u6b74\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u3001\u5bfe\u5fdc\u306e\u52b9\u7387\u5316\u3068\u30b5\u30dd\u30fc\u30c8\u306e\u62e1\u5f35\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002\u5f93\u696d\u54e1\u3082AI\u3092\u642d\u8f09\u3057\u305f\u30dd\u30fc\u30bf\u30eb\u3092\u901a\u3058\u3066\u81ea\u3089\u8ab2\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u305f\u3081\u3001\u4f59\u8a08\u306a\u624b\u9593\u3092\u7701\u3044\u3066\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u4eba\u4e8b\u90e8\u9580\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u7d44\u7e54\u5168\u4f53\u306e\u751f\u7523\u6027\u5411\u4e0a\u304c\u671f\u5f85\u3055\u308c\u3066\u3044\u307e\u3059\u300d<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13077\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-sales-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-sales-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001\u5bfe\u9762\u5546\u8ac7\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u8a18\u9332\u30fb\u30c7\u30fc\u30bf\u5316\u3059\u308b\u65b0\u6a5f\u80fd\u300c\u5bfe\u9762\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u300d\u306e\u63d0\u4f9b\u3092\u958b\u59cb\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t9\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13102\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/ai-lessons-building-enterprise-agents\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=1024\" class=\"content-card__image\" alt=\"Applied AI: Lessons from Building Agents in the Enterprise\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/ai-lessons-building-enterprise-agents\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tApplied AI\uff08\u5fdc\u7528\u4eba\u5de5\u77e5\u80fd\uff09\uff1a\u4f01\u696d\u6d3b\u52d5\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u69cb\u7bc9\u306e\u6559\u8a13\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t15\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/posts\/10760\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-left\" id=\"h-\u63d0\u4f9b\u6642\u671f\"><strong>\u63d0\u4f9b\u6642\u671f\uff1a<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agentforce Platform\u3001Employee Portal\u3001HR Service Console\u306f\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li>Employee Portal\u304a\u3088\u3073Slack\u306b\u304a\u3051\u308b\u300cAgentforce for HR Service\u300d\u306e\u30c8\u30d4\u30c3\u30af\u304a\u3088\u3073\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u30012025\u5e746\u6708\u63d0\u4f9b\u958b\u59cb\u4e88\u5b9a\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u8a73\u7d30\u60c5\u5831\"><strong>\u8a73\u7d30\u60c5\u5831\uff1a<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salesforce\u304cAgentforce\u3092\u4eba\u4e8b\u304a\u3088\u3073IT\u30b5\u30fc\u30d3\u30b9\u306b\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b\u304b\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/customer-stories\/agentforce-for-HR-IT\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n\n\n\n<li>HR Service\u306b\u95a2\u3059\u308bValoir\u30ec\u30dd\u30fc\u30c8\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/form\/conf\/service-cloud\/valoir-hr-service-report\/?_ga=2.81002903.122335602.1746593313-1067615231.1714538766&amp;_gl=1*1umgi1z*_gcl_au*NzM4MTE2NDg1LjE3NDU5MTUxMjE.*_ga*MTA2NzYxNTIzMS4xNzE0NTM4NzY2*_ga_3VHBZ2DJWP*czE3NDY2MDE5ODQkbzQ2NyRnMSR0MTc0NjYwMjI3NyRqNTgkbDAkaDA.\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n\n\n\n<li>HR Service\u306b\u3064\u3044\u3066\u306e\u30c7\u30e2\u52d5\u753b\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/form\/conf\/service-cloud\/hr-service-demo\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer 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