{"id":10816,"date":"2025-06-02T17:00:00","date_gmt":"2025-06-02T08:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10816"},"modified":"2025-06-02T16:58:03","modified_gmt":"2025-06-02T07:58:03","slug":"how-salesforce-uses-agentforce-sales","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/how-salesforce-uses-agentforce-sales\/","title":{"rendered":"\u30ea\u30fc\u30c9\u7372\u5f97\u304b\u3089\u30b3\u30fc\u30c1\u30f3\u30b0\u307e\u3067\u3000Salesforce\u304c\u5b9f\u8a3c\u3059\u308bAgentforce\u306b\u3088\u308b\u55b6\u696d\u6539\u9769"},"content":{"rendered":"\n<p>\u203b\u672c\u8a18\u4e8b\u306f2025\u5e745\u67088\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-uses-agentforce-sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">From Prospecting to Coaching, How Salesforce Uses Agentforce to Sell Smarter<\/a>\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-are-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u81ea\u5f8b\u578bAI<\/a>\u306f\u55b6\u696d\u62c5\u5f53\u8005\u306b\u53d6\u3063\u3066\u4ee3\u308f\u308b\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u55b6\u696d\u62c5\u5f53\u8005\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u3082\u306e\u3067\u3059\u3002Salesforce\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30ec\u30a4\u30e4\u30fc\u3067\u3042\u308b\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u300d\u306f\u3001\u81ea\u5f8b\u578b\u306e\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u306b\u3088\u3063\u3066\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u4e8b\u52d9\u4f5c\u696d\u3092\u6e1b\u3089\u3057\u3001\u5546\u8ac7\u306e\u6210\u7acb\u3092\u3088\u308a\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u5b9f\u4f8b\u3068\u3057\u3066\u3001Salesforce\u793e\u5185\u306e\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3001\u81ea\u52d5\u3067\u8981\u7d04\u3055\u308c\u305f\u901a\u8a71\u8a18\u9332\u3084\u4f1a\u8a71\u5185\u5bb9\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001<strong>5\u4e07\u6642\u9593<\/strong>\u4ee5\u4e0a\u306e\u4f5c\u696d\u6642\u9593\u3092\u524a\u6e1b\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<div class=\"wp-block-group is-style-media-wrapping-container\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u91cd\u8981\u306a\u7406\u7531\uff1a<\/strong>Salesforce\u306e\u5168\u4e16\u754c\u306e\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u6069\u6075\u3092\u53d7\u3051\u308b\u306e\u307f\u306a\u3089\u305a\u3001\u81ea\u793e\u88fd\u54c1\u3092\u6700\u521d\u306b\u5c0e\u5165\u30fb\u691c\u8a3c\u3059\u308b\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/how-salesforce-uses-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed<\/a>\u300d\u3068\u3057\u3066\u3001\u81ea\u3089\u304cAgentforce\u3092\u4f7f\u3044\u306a\u304c\u3089\u3001\u5b9f\u969b\u306e\u55b6\u696d\u73fe\u5834\u3067\u306e\u6709\u52b9\u6027\u3092\u30c6\u30b9\u30c8\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u88fd\u54c1\u306e\u5b9f\u8df5\u7684\u306a\u6700\u9069\u5316\u304c\u9032\u307f\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u771f\u306b\u4fa1\u5024\u3042\u308b\u88fd\u54c1\u3078\u3068\u9032\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u6ce8\u76ee\u306e\u6210\u679c\uff1a<\/strong><br>Salesforce\u793e\u5185\u3067\u306fAgentforce\u5c0e\u5165\u306b\u3088\u3063\u3066\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6210\u679c\u304c\u5f97\u3089\u308c\u307e\u3057\u305f\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>80\u4e07\u4ef6\u4ee5\u4e0a\u306e\u30ea\u30fc\u30c9\u9867\u5ba2\u3068\u9023\u7d61\u5148<\/strong>\u3092AI\u306b\u3088\u3063\u3066\u55b6\u696d\u6d3b\u52d5\u306b\u8ffd\u52a0<\/li>\n\n\n\n<li><strong>44\u4e07\u4ef6\u4ee5\u4e0a\u306e\u55b6\u696d\u6d3b\u52d5<\/strong>\u3092\u4eba\u624b\u3092\u4ecb\u3055\u305a\u306b\u81ea\u52d5\u3067\u6bce\u6708\u8a18\u9332<\/li>\n\n\n\n<li><strong>7\u4e072\u5343\u4ef6\u4ee5\u4e0a\u306eAI\u304c\u751f\u6210\u3057\u305f\u30b5\u30de\u30ea\u30fc<\/strong>\u306b\u3088\u308a\u55b6\u696d\u8a08\u753b\u306e\u7acb\u6848\u3084\u898b\u8fbc\u307f\u9867\u5ba2\u5bfe\u5fdc\u304c\u52a0\u901f<\/li>\n\n\n\n<li><strong>4\u4e073\u5343\u901a\u4ee5\u4e0a\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30fc\u30eb<\/strong>\u304c\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u5fdc\u3058\u3066\u4f5c\u6210\u3055\u308c\u3001\u55b6\u696d\u6d3b\u52d5\u3092\u4fc3\u9032<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed alignright is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/5bwSw1GMEHMPdGMiz5PSpE.jpg\"  data-uuid=\"5bwSw1GMEHMPdGMiz5PSpE\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"187\"\/>\n<\/div><\/figure>\n\n\n\n<p><strong>\u3055\u3089\u306b\u8a73\u3057\u304f\uff1a<\/strong>\u73fe\u5728\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304c<a href=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2024\/09\/30\/sales-ai-statistics-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u5b9f\u969b\u306b\u55b6\u696d\u306b\u5145\u3066\u308b\u6642\u9593\u306f\u5168\u4f53\u306e30\uff05\u7a0b\u5ea6<\/a>\u3057\u304b\u306a\u304f\u3001\u6b8b\u308a\u306e70%\u306f\u9867\u5ba2\u8abf\u67fb\u3001\u30c7\u30fc\u30bf\u5165\u529b\u3001\u30c6\u30ec\u30a2\u30dd\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u7ba1\u7406\u306a\u3069\u306b\u8ffd\u308f\u308c\u3066\u3044\u307e\u3059\u3002Agentforce\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/autonomous-agents\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\u3092\u901a\u3058\u3066\u3053\u308c\u3089\u306e\u96d1\u52d9\u3092\u81ea\u52d5\u5316\u3057\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306b\u3068\u3063\u3066\u672c\u5f53\u306b\u91cd\u8981\u306a\u300c\u58f2\u308b\u3053\u3068\u300d\u3084\u300c\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u300d\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001Agentforce\u306f\u6b21\u306e\u3088\u3046\u306a\u9818\u57df\u3067\u55b6\u696d\u62c5\u5f53\u8005\u3092\u652f\u63f4\u3057\u307e\u3059\uff1a\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/youtu.be\/Tu7Wi13xP64?feature=shared\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u30bb\u30fc\u30eb\u30b9\u30c7\u30a3\u30d9\u30ed\u30c3\u30d7\u30e1\u30f3\u30c8<\/strong><\/a><strong>\uff1a<\/strong>\u55b6\u696d\u62c5\u5f53\u8005\u306e\u65e5\u3005\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u306e\u4e2d\u3067\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30fc\u30eb\u306e\u4f5c\u6210\u3001\u901a\u8a71\u5185\u5bb9\u306e\u8981\u7d04\u3001\u6d3b\u52d5\u306e\u8a18\u9332\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002\u5358\u306a\u308b\u30c4\u30fc\u30eb\u3068\u306f\u7570\u306a\u308a\u3001\u5e38\u306b\u65b0\u3057\u3044\u60c5\u5831\u3092\u53d6\u308a\u8fbc\u307f\u306a\u304c\u3089AI\u306b\u3088\u308b\u63a8\u8ad6\u3092\u884c\u3044\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u6cbf\u3063\u305f\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u826f\u3044\u6210\u679c\u306b\u3064\u306a\u3052\u307e\u3059\u3002<\/li>\n\n\n\n<li><a href=\"https:\/\/youtu.be\/fpdJmq2baKY?feature=shared\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u30bb\u30fc\u30eb\u30b9\u30b3\u30fc\u30c1\u30f3\u30b0<\/strong><\/a><strong>\uff1a<\/strong>\u55b6\u696d\u62c5\u5f53\u8005\u306b\u5408\u308f\u305b\u305f\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u30d1\u30fc\u30bd\u30ca\u30eb\u30b3\u30fc\u30c1\u30f3\u30b0\u3092\u63d0\u4f9b\u3057\u3001\u500b\u5225\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u7df4\u7fd2\u7528\u306e\u30b7\u30ca\u30ea\u30aa\u3084\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u901a\u3058\u3066\u6210\u9577\u3092\u652f\u63f4\u3057\u307e\u3059\u3002CRM\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3001\u62c5\u5f53\u8005\u306e\u55b6\u696d\u6848\u4ef6\u3001\u88fd\u54c1\u3001\u9867\u5ba2\u306b\u5fdc\u3058\u305f\u5b9f\u8df5\u7684\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u63d0\u793a\u3057\u307e\u3059\u3002\u55b6\u696d\u30c8\u30fc\u30af\u306e\u6539\u5584\u3001\u5426\u5b9a\u7684\u306a\u53cd\u5fdc\u3078\u306e\u5207\u308a\u8fd4\u3057\u3001\u4ea4\u6e09\u529b\u5f37\u5316\u306a\u3069\u3001\u5b9f\u969b\u306e\u73fe\u5834\u306b\u57fa\u3065\u3044\u305f\u6307\u5c0e\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--green-cliff\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tAgentforce\u304c\u5bfe\u5fdc\u3057\u305f50\u4e07\u4ef6\u306e\u4f1a\u8a71\u304c\u793a\u3059\u3001AI\u6d3b\u7528\u306e\u30d2\u30f3\u30c8\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-customer-support-lessons-learned\/\" target=\"_blank\">\n\t\t\t\t<span>AI\u306f\u3069\u306e\u3088\u3046\u306b\u5171\u611f\u529b\u3068\u696d\u52d9\u52b9\u7387\u3092\u9ad8\u3081\u308b\u306e\u304b\uff1f<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-green-cliff\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-green-cliff-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-green-cliff-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-green-cliff-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-green-cliff-large@1x.png\"\n\t\talt=\"\u30a4\u30e9\u30b9\u30c8\uff1a green-cliff\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n<\/div><\/div>\n\n\n\n<p><strong>\u62c5\u5f53\u8005\u306e\u58f0\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u300cSalesforce\u3067\u306f\u3001\u72ec\u81ea\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3067\u30d3\u30b8\u30cd\u30b9\u3092\u63a8\u9032\u3057\u3066\u3044\u307e\u3059\u3002Agentforce\u3001Data Cloud\u3001Customer 360\u30a2\u30d7\u30ea\u306e\u4e09\u4f4d\u4e00\u4f53\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067AI\u4e3b\u5c0e\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u81ea\u793e\u30c1\u30fc\u30e0\u3068\u9867\u5ba2\u306e\u4e21\u65b9\u306b\u7af6\u4e89\u512a\u4f4d\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u5f53\u793e\u306e\u55b6\u696d\u62c5\u5f53\u8005\u306fAgentforce\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u5b9a\u578b\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3057\u3001\u30b3\u30fc\u30c1\u30f3\u30b0\u3092\u53d7\u3051\u306a\u304c\u3089\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3082\u78ba\u5b9f\u306b\u6df1\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u300d<br>\u2014 Salesforce \u55b6\u696d\u90e8\u9580\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3001\u30b3\u30ca\u30fc\u30fb\u30de\u30fc\u30b9\u30c7\u30f3\uff08Connor Marsden\uff09<\/li>\n\n\n\n<li>\u300cAgentforce\u306f\u3001\u55b6\u696d\u6d3b\u52d5\u306b\u304a\u3051\u308b\u79c1\u306e\u771f\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u3002\u4f1a\u8b70\u306e\u6e96\u5099\u304b\u3089\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u306e\u4f5c\u6210\u307e\u3067\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u304f\u308c\u308b\u304a\u304b\u3052\u3067\u3001\u96c6\u4e2d\u529b\u3068\u6574\u7406\u80fd\u529b\u3092\u7dad\u6301\u3067\u304d\u307e\u3059\u3002\u4e2d\u3067\u3082\u7279\u306b\u7d20\u6674\u3089\u3057\u3044\u306e\u304c\u3001\u305d\u306e\u5834\u306e\u72b6\u6cc1\u306b\u5fdc\u3058\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u4e0e\u3048\u3066\u304f\u308c\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30b3\u30fc\u30c1\u30f3\u30b0\u3067\u3059\u3002Agentforce\u306f\u3001\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3068\u30b3\u30fc\u30c1\u3092\u4e00\u4f53\u5316\u3057\u305f\u3088\u3046\u306a\u5b58\u5728\u3067\u3042\u308a\u3001\u305d\u308c\u306b\u3088\u3063\u3066\u79c1\u306f\u6700\u3082\u91cd\u8981\u306a\u3053\u3068\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u9867\u5ba2\u306e\u305f\u3081\u306b\u771f\u306e\u30a4\u30f3\u30d1\u30af\u30c8\u3092\u3082\u305f\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u300d<br>\u2014 Salesforce\u00a0 \u30a2\u30ab\u30a6\u30f3\u30c8\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u3001\u30d8\u30a4\u30ea\u30fc\u30fb\u30b4\u30fc\u30eb\u30c8\uff08Haley Gault\uff09<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Agentforce\u3001Data Cloud\u3001Customer 360\u30a2\u30d7\u30ea\u306e\u4e09\u4f4d\u4e00\u4f53\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067AI\u4e3b\u5c0e\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u81ea\u793e\u30c1\u30fc\u30e0\u3068\u9867\u5ba2\u306e\u4e21\u65b9\u306b\u7af6\u4e89\u512a\u4f4d\u3092\u3082\u305f\u3089\u3057\u307e\u3059<\/strong><\/p>\n<cite><strong>Salesforce \u55b6\u696d\u90e8\u9580\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3001\u30b3\u30ca\u30fc\u30fb\u30de\u30fc\u30b9\u30c7\u30f3\uff08Connor Marsden\uff09<\/strong><\/cite><\/blockquote>\n\n\n\n<p><strong>\u6ce8\u76ee\u30dd\u30a4\u30f3\u30c8\uff1a<\/strong>\u591a\u304f\u306e\u4f01\u696d\u306b\u3068\u3063\u3066\u3001<a href=\"https:\/\/www.salesforce.com\/ap\/artificial-intelligence\/what-is-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a>\uff08\u82f1\u8a9e\uff09\u3068\u306f\u7d44\u307f\u8fbc\u307f\u3067\u306f\u306a\u304f\u8ffd\u52a0\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u3088\u3046\u306b\u6349\u3048\u3089\u308c\u3066\u304a\u308a\u3001\u307e\u3060\u672c\u8cea\u7684\u306b\u4f7f\u3044\u3053\u306a\u3055\u308c\u3066\u3044\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001Agentforce\u306f\u9055\u3044\u307e\u3059\u3002Agentforce\u306fSalesforce\u306e\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306b\u5b8c\u5168\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308bAI\u3067\u3042\u308a\u3001Salesforce\u306e\u30cf\u30a4\u30d1\u30fc\u30b9\u30b1\u30fc\u30eb\u30c7\u30fc\u30bf\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308b<a href=\"https:\/\/www.salesforce.com\/jp\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data Cloud<\/a>\u3068\u9023\u643a\u3057\u3001\u3042\u3089\u3086\u308b<a href=\"https:\/\/www.salesforce.com\/blog\/unified-customer-profile\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u9867\u5ba2\u63a5\u70b9\u306e\u30c7\u30fc\u30bf\u3092\u7d71\u5408<\/a>\uff08\u82f1\u8a9e\uff09\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u3084\u65e2\u5b58\u9867\u5ba2\u306b\u3064\u3044\u3066\u306e\u5305\u62ec\u7684\u306a\u30d3\u30e5\u30fc\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002\u3053\u306e\u7d71\u5408\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3001\u55b6\u696d\u72b6\u6cc1\u3054\u3068\u306b\u6700\u9069\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5c0e\u304d\u51fa\u3057\u3001AI\u3092\u5358\u306a\u308b\u88dc\u52a9\u30c4\u30fc\u30eb\u304b\u3089\u55b6\u696d\u306e\u6226\u7565\u30d1\u30fc\u30c8\u30ca\u30fc\u3078\u3068\u9032\u5316\u3055\u305b\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/news\/stories\/goodyear-agentforce-sales-customer-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">Goodyear<\/a>\uff08\u82f1\u8a9e\uff09\u306a\u3069\u306e\u9867\u5ba2\u4f01\u696d\u3082\u3001Agentforce\u306e\u55b6\u696d\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6a5f\u80fd\u4e00\u5f0f\u3092\u8a66\u9a13\u904b\u7528\u3057\u3066\u304a\u308a\u3001Salesforce\u3068\u540c\u69d8\u306b\u6642\u9593\u77ed\u7e2e\u3068\u58f2\u4e0a\u5411\u4e0a\u306e\u52b9\u679c\u3092\u5b9f\u611f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13000\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-health-agents-for-harmonizing-medical-information\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=1024\" class=\"content-card__image\" alt=\"Salesforce puts digital paperwork on autopilot so care teams can focus on patients\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-health-agents-for-harmonizing-medical-information\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001\u533b\u7642\u6a5f\u95a2\u3084\u4fdd\u967a\u8005\u5411\u3051\u306b\u300cAgentforce Health\u300d\u3092\u767a\u8868\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t12\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13122\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/31\/tapp-customer-news\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/31\/tapp-customer-news\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tTAPP\u3001\u300cAgentforce\u300d\u3092\u5c0e\u5165\u3057\u3001\u30bb\u30df\u30ca\u30fc\u306e\u9867\u5ba2\u4f53\u9a13\u3092AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u5237\u65b0\u3002\u554f\u3044\u5408\u308f\u305b\u89e3\u6c7a\u7387\u7d0490.3%\u306a\u3069\u306e\u6210\u679c\u3092\u5b9f\u73fe\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/posts\/10816\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u8a73\u7d30\u60c5\u5831\"><strong>\u8a73\u7d30\u60c5\u5831\uff1a<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agentforce\u304c\u5bfe\u5fdc\u3057\u305f50\u4e07\u4ef6\u306e\u4f1a\u8a71\u304c\u793a\u3059\u3001\u5171\u611f\u3068\u52b9\u7387\u3092\u9ad8\u3081\u308bAI\u6d3b\u7528\u306e\u30d2\u30f3\u30c8\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-customer-support-lessons-learned\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>Salesforce\u306b\u3088\u308bAgentforce\u306e\u81ea\u793e\u904b\u7528\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-customer-zero\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u304c\u3069\u306e\u3088\u3046\u306b\u4f01\u696d\u3092\u5909\u9769\u3059\u308b\u304b\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-reshapes-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-are-ai-agents\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer 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noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3001\u307e\u305f\u306f\u516c\u5f0f\u306b\u8a00\u53ca\u3055\u308c\u3066\u3044\u308b\u672a\u63d0\u4f9b\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306f\u73fe\u5728\u5229\u7528\u3067\u304d\u306a\u3044\u3082\u306e\u3067\u3042\u308a\u3001\u4e88\u5b9a\u901a\u308a\u306b\u3001\u307e\u305f\u306f\u5168\u304f\u63d0\u4f9b\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306f\u3001\u73fe\u5728\u5229\u7528\u53ef\u80fd\u306a\u6a5f\u80fd\u306b\u57fa\u3065\u3044\u3066\u8cfc\u5165\u3092\u3054\u5224\u65ad\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u203b\u672c\u8a18\u4e8b\u306f2025\u5e745\u67088\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305fFrom Prospecting to Coaching, How Salesforce Uses Agentforce to Sell Smarter\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63 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