{"id":11378,"date":"2025-08-22T13:00:00","date_gmt":"2025-08-22T04:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=11378"},"modified":"2025-08-22T10:30:29","modified_gmt":"2025-08-22T01:30:29","slug":"workforce-innovation-playbook-agentic-ai","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/workforce-innovation-playbook-agentic-ai\/","title":{"rendered":"Salesforce\u3001\u300cWorkforce Innovation Playbook: \u4eba\u9593\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u6b21\u4e16\u4ee3\u578b\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u69cb\u7bc9\u306e\u305f\u3081\u306e4R\u300d\u516c\u958b"},"content":{"rendered":"\n<p>\u203b\u672c\u8a18\u4e8b\u306f2025\u5e747\u670824\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/workforce-innovation-playbook-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Publishes the Workforce Innovation Playbook: The 4Rs to Building the Human + Agent Workforce<\/a>\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Salesforce\u306f\u3001\u4eba\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5354\u50cd\u3059\u308b\u3053\u3068\u3067\u4eba\u9593\u306e\u751f\u7523\u6027\u3001\u5275\u9020\u6027\u3001\u76ee\u7684\u610f\u8b58\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u30ac\u30a4\u30c9\u300c<a href=\"https:\/\/www.salesforce.com\/en-us\/wp-content\/uploads\/sites\/4\/documents\/workforce-innovation-playbook.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Workforce Innovation Playbook<\/a>\u300d\uff08\u82f1\u8a9e\uff09\u3092\u516c\u958b\u3057\u307e\u3057\u305f\u3002<br><br><strong>\u91cd\u8981\u306a\u7406\u7531\uff1a<\/strong><a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/digital-labor\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b<\/a>\u306b\u3088\u308b\u50cd\u304d\u65b9\u306e\u5909\u9769\u306f\u3082\u306f\u3084\u672a\u6765\u306e\u8a71\u3067\u306f\u306a\u304f\u3001\u3059\u3067\u306b\u73fe\u5728\u9032\u884c\u4e2d\u3067\u3059\u3002<a href=\"https:\/\/www.salesforce.com\/news\/stories\/daily-ai-workforce-use-growth\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u6700\u8fd1\u306e\u8abf\u67fb<\/a>\uff08\u82f1\u8a9e\uff09\u306b\u3088\u308b\u3068\u3001AI\u3092\u65e5\u5e38\u7684\u306b\u5229\u7528\u3057\u3066\u3044\u308b\u4eba\u306f\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\uff0864%\uff09\u3001\u96c6\u4e2d\u529b\u306e\u5411\u4e0a\uff0858%\uff09\u3001\u4ed5\u4e8b\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\uff0881%\uff09\u3092\u5b9f\u611f\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-impact-on-workforce-research\/\" target=\"_blank\" rel=\"noreferrer noopener\">86%\u306e\u4eba\u4e8b\u90e8\u9580\u306e\u8cac\u4efb\u8005\u304c<\/a>\u3001\u4eca\u5f8cAI\u3092\u696d\u52d9\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u6975\u3081\u3066\u91cd\u8981\u306b\u306a\u308b\u3068\u7b54\u3048\u3066\u3044\u308b\u4e00\u65b9\u3067\u3001\u5b9f\u969b\u306b<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-is-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\u3092\u5b8c\u5168\u306b\u5c0e\u5165\u3057\u3066\u3044\u308b\u4f01\u696d\u306f\u308f\u305a\u304b15%\u306b\u3068\u3069\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u591a\u304f\u306e\u30ea\u30fc\u30c0\u30fc\u306f\u3001\u8077\u5834\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u53ef\u80fd\u6027\u3092\u8a8d\u8b58\u3057\u3066\u3044\u306a\u304c\u3089\u3082\u3001\u3069\u3053\u304b\u3089\u59cb\u3081\u308c\u3070\u3088\u3044\u304b\u304c\u5206\u304b\u3089\u305a\u3001\u660e\u78ba\u306a\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3082\u6301\u3061\u5408\u308f\u305b\u3066\u3044\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--watercliff\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\t\u50cd\u304d\u65b9\u306e\u672a\u6765\u306f\u3001\u3084\u306f\u308a\u4eba\u9593\u304c\u4e2d\u5fc3\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/news\/stories\/building-the-human-agent-workforce\/\" target=\"_blank\">\n\t\t\t\t<span>\u8a73\u3057\u304f\u306f\u3053\u3061\u3089\uff08\u82f1\u8a9e\uff09<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-watercliff\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png\"\n\t\talt=\"\u30a4\u30e9\u30b9\u30c8\uff1a watercliff\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p><strong>\u3055\u3089\u306b\u8a73\u3057\u304f\uff1a<\/strong>Workforce Innovation Playbook\u306f\u3001Salesforce\u304c\u81ea\u793e\u306e\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u300d\u3092\u6d3b\u7528\u3057\u3066\u9032\u3081\u3066\u304d\u305f\u8077\u5834\u5909\u9769\u306e\u7d4c\u9a13\u306b\u57fa\u3065\u3044\u3066\u4f5c\u6210\u3055\u308c\u307e\u3057\u305f\u3002Salesforce\u306f100\u4ee5\u4e0a\u306eAgentforce\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u904b\u7528\u3057\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u6642\u9593\u3092\u7bc0\u7d04\u3057\u3001\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u958b\u767a\u8005\u306e\u4f5c\u696d\u3092\u52b9\u7387\u5316\u3057\u3001\u5f93\u696d\u54e1\u30b5\u30dd\u30fc\u30c8\u3067\u5fc5\u8981\u306a\u554f\u984c\u89e3\u6c7a\u6642\u9593\u309248\u6642\u9593\u304b\u308930\u5206\u306b\u77ed\u7e2e\u3059\u308b\u306a\u3069\u3001\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u5927\u304d\u304f\u5411\u4e0a\u3055\u305b\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u9867\u5ba2\u4f01\u696d\u3082\u3053\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u3088\u308b\u5909\u9769\u3092\u4f53\u611f\u3057\u3066\u3044\u307e\u3059\u3002<a href=\"https:\/\/www.opentable.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">OpenTable<\/a>\uff08\u82f1\u8a9e\uff09\u306f\u3001Agentforce\u306e\u5c0e\u5165\u5f8c\u308f\u305a\u304b3\u9031\u9593\u3067\u3001\u30ec\u30b9\u30c8\u30e9\u30f3\u95a2\u9023\u30b5\u30a4\u30c8\u306e\u554f\u3044\u5408\u308f\u305b\u306e73%\u306b\u81ea\u52d5\u3067\u5fdc\u7b54\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<a href=\"https:\/\/www.engie.com\/en\" target=\"_blank\" rel=\"noreferrer noopener\">Engie<\/a>\uff08\u82f1\u8a9e\uff09\u3067\u306f\u3001Agentforce\u3092\u901a\u3058\u3066\u30e6\u30fc\u30b6\u30fc\u306e83%\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u4f53\u5236\u304c\u6574\u3044\u307e\u3057\u305f\u3002<a href=\"https:\/\/grupoglobo.globo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Grupo Globo<\/a>\uff08\u82f1\u8a9e\uff09\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u6d3b\u7528\u3057\u3066\u30a2\u30c3\u30d7\u30bb\u30eb\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3057\u3001\u975e\u5951\u7d04\u8005\u3092\u6709\u6599\u9867\u5ba2\u3078\u3068\u8ee2\u63db\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u7dad\u6301\u7387\u309222%\u5411\u4e0a\u3055\u305b\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p><em>\u00a0<\/em><\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--evergreen\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\t\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u304c\u3069\u306e\u3088\u3046\u306b\u4f01\u696d\u3092\u5909\u9769\u3059\u308b\u304b\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-reshapes-workforce\/\" target=\"_blank\">\n\t\t\t\t<span>\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-evergreen\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png\"\n\t\talt=\"\u30a4\u30e9\u30b9\u30c8\uff1a evergreen\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>Salesforce\u306e<strong>\u300c4R\u300d\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af<\/strong>\u306f\u3001\u3042\u3089\u3086\u308b\u4f01\u696d\u304c<a href=\"https:\/\/www.salesforce.com\/news\/stories\/building-the-human-agent-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u524d\u63d0\u3068\u3057\u305f\u7d44\u7e54\u8a2d\u8a08<\/a>\uff08\u82f1\u8a9e\uff09\u3092\u884c\u3046\u305f\u3081\u306e\u5b9f\u8df5\u7684\u306a\u65b9\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u200b\u200b\u50cd\u304d\u65b9\u306e\u518d\u8a2d\u8a08\uff1a<\/strong>\u4eba\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5354\u50cd\u306b\u3088\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002AI\u306e\u30b9\u30d4\u30fc\u30c9\u3068\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u3092\u6d3b\u304b\u3057\u3066\u3001\u4eba\u9593\u306e\u5224\u65ad\u529b\u3068\u5275\u9020\u6027\u3092\u62e1\u5f35\u3057\u307e\u3059\u3002Salesforce\u3067\u306f\u3001\u5b9a\u578b\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u3092AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u4efb\u305b\u308b\u3053\u3068\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u5f79\u5272\u3092\u898b\u76f4\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u3088\u308a\u91cd\u8981\u306a\u9867\u5ba2\u5bfe\u5fdc\u306b\u6642\u9593\u3092\u5272\u3051\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u305f\u3002\u73fe\u5728\u3001\u3053\u306e<a href=\"https:\/\/help.salesforce.com\/s\/?_ga=2.167160126.1404439075.1753675683-457459837.1722386939\">\u30d8\u30eb\u30d7\u30b5<\/a><a href=\"https:\/\/help.salesforce.com\/s\/?_ga=2.167160126.1404439075.1753675683-457459837.1722386939\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a4<\/a><a href=\"https:\/\/help.salesforce.com\/s\/?_ga=2.167160126.1404439075.1753675683-457459837.1722386939\">\u30c8<\/a>\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/support-requests-agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">100\u4e07\u4ef6\u4ee5\u4e0a\u306e\u554f\u3044\u5408\u308f\u305b<\/a>\u306b\u81ea\u5f8b\u7684\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30b9\u30ad\u30eb\u306e\u518d\u7fd2\u5f97\uff1a<\/strong>\u3059\u3079\u3066\u306e\u5f93\u696d\u54e1\u304cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u5354\u50cd\u3057\u3066\u696d\u52d9\u3092\u4e3b\u5c0e\u3057\u3001\u62e1\u5f35\u3057\u3066\u3044\u3051\u308b\u3088\u3046\u3001\u5fc5\u8981\u306a\u30b9\u30ad\u30eb\u3092\u518d\u7fd2\u5f97\u3067\u304d\u308b\u74b0\u5883\u3092\u6574\u3048\u307e\u3059\u3002<a href=\"https:\/\/www.weforum.org\/stories\/2025\/01\/ai-workplace-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u8abf\u67fb\u306b\u3088\u308c\u3070<\/a>\uff08\u82f1\u8a9e\uff09\u3001\u4eca\u5f8c\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6d3b\u7528\u3092\u898b\u636e\u3048\u305f\u74b0\u5883\u3067\u306f\u3001\u6280\u8853\u529b\u3068\u540c\u69d8\u306b\u4eba\u9593\u7684\u306a\u30b9\u30ad\u30eb\u3082\u540c\u3058\u304f\u3089\u3044\u91cd\u8981\u306b\u306a\u308b\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002Salesforce\u306f\u305d\u306e\u4e2d\u3067\u7279\u306b\u91cd\u8981\u306a<a href=\"https:\/\/www.salesforce.com\/news\/stories\/workforce-innovation-playbook-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">10\u306e\u30b9\u30ad\u30eb<\/a>\uff08\u82f1\u8a9e\uff09\u3092\u7279\u5b9a\u3057\u307e\u3057\u305f\u3002\u30d2\u30e5\u30fc\u30de\u30f3\u30b9\u30ad\u30eb\u3001\u30d3\u30b8\u30cd\u30b9\u30b9\u30ad\u30eb\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b9\u30ad\u30eb\u3092\u542b\u3080\u3001\u3053\u308c\u3089\u306e\u30b9\u30ad\u30eb\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u5b66\u7fd2\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300c<a href=\"https:\/\/trailhead.salesforce.com\/ja\" target=\"_blank\" rel=\"noreferrer noopener\">Trailhead<\/a>\u300d\u3092\u901a\u3058\u3066\u8ab0\u3067\u3082\u7fd2\u5f97\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u4eba\u6750\u306e\u518d\u914d\u7f6e\uff1a<\/strong>\u56fa\u5b9a\u7684\u306a\u8077\u52d9\u306b\u3068\u3089\u308f\u308c\u305a\u3001\u5f93\u696d\u54e1\u304c\u67d4\u8edf\u306b\u52d5\u304d\u3001\u9069\u5fdc\u3057\u3001\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002Salesforce\u3067\u306f\u3001\u793e\u54e1\u306e\u4fdd\u6709\u30b9\u30ad\u30eb\u3092\u53ef\u8996\u5316\u3057\u3001\u5b66\u7fd2\u30d1\u30b9\u3084\u65b0\u305f\u306b\u5b9a\u7fa9\u3055\u308c\u305f\u8077\u52d9\u3068\u7d50\u3073\u4ed8\u3051\u308b\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/career-connect-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Career Connect<\/a>\u300d\u30922024\u5e74\u306b\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u53d6\u308a\u7d44\u307f\u306b\u3088\u308a\u3001<a href=\"https:\/\/www.salesforce.com\/blog\/career-connect-success-story-internal-mobility\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u5f93\u696d\u54e1\u304c\u65b0\u305f\u306a\u5f79\u5272\u306b\u30b9\u30e0\u30fc\u30ba\u306b\u79fb\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a<\/a>\uff08\u82f1\u8a9e\uff09\u3001\u5b9f\u969b\u306b\u7b2c1\u56db\u534a\u671f\u306e\u63a1\u7528\u8005\u306e\u3046\u306151\uff05\u304c\u793e\u5185\u304b\u3089\u306e\u914d\u7f6e\u8ee2\u63db\u306b\u3088\u308b\u3082\u306e\u3067\u3057\u305f\u3002<\/li>\n\n\n\n<li><strong>\u5f79\u5272\u306e\u6700\u9069\u5316\uff1a<\/strong>\u4eba\u9593\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u305d\u308c\u305e\u308c\u306e\u5f37\u307f\u3092\u6700\u5927\u9650\u306b\u767a\u63ee\u3067\u304d\u308b\u3088\u3046\u3001\u6700\u9069\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002\u305d\u306e\u6210\u679c\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/agentforce\/command-center\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Command Center<\/a>\uff08\u82f1\u8a9e\uff09\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3066\u53ef\u8996\u5316\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u4e00\u5143\u7684\u306b\u76e3\u8996\u3057\u3001\u3046\u307e\u304f\u6a5f\u80fd\u3057\u3066\u3044\u308b\u3082\u306e\u3092\u62e1\u5f35\u3057\u3001\u305d\u3046\u3067\u306a\u3044\u3082\u306e\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"1-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdaVCxpmwl82Pd4ZwAlWVOHepkYFycqeXIYm_KyM9zd5cpaCAZiRpTcH3cHOgFD5SrO9qkU9SYkj5-dlF0GSsBFc4eKrgJxNbWm6B0uI3aIVqmXmh8Py8OzGocL5Foe2uDBGD4OVA?key=1jwbjKwOLGN4lgjKqCRQSw\" alt=\"\"\/><\/a><\/figure>\n<div id=\"1-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdaVCxpmwl82Pd4ZwAlWVOHepkYFycqeXIYm_KyM9zd5cpaCAZiRpTcH3cHOgFD5SrO9qkU9SYkj5-dlF0GSsBFc4eKrgJxNbWm6B0uI3aIVqmXmh8Py8OzGocL5Foe2uDBGD4OVA?key=1jwbjKwOLGN4lgjKqCRQSw\" alt=\"\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p><strong>\u8996\u70b9<\/strong><\/p>\n\n\n\n<p>\u300c\u3053\u308c\u307e\u3067\u79c1\u305f\u3061\u304c\u7d44\u7e54\u306e\u904b\u55b6\u306b\u3064\u3044\u3066\u5f53\u305f\u308a\u524d\u3060\u3068\u601d\u3063\u3066\u3044\u305f\u3053\u3068\u306f\u3001\u3044\u307e\u3084\u3059\u3079\u3066\u53e4\u3044\u8003\u3048\u65b9\u306b\u306a\u308a\u3064\u3064\u3042\u308a\u307e\u3059\u3002\u4eba\u9593\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5354\u50cd\u3092\u524d\u63d0\u306b\u8a2d\u8a08\u3059\u308b\u6642\u4ee3\u304c\u59cb\u307e\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u4eba\u3092\u7f6e\u304d\u63db\u3048\u308b\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u79c1\u305f\u3061\u3092\u30eb\u30fc\u30c1\u30f3\u696d\u52d9\u3084\u5b98\u50da\u7684\u306a\u624b\u7d9a\u304d\u3001\u30ce\u30a4\u30ba\u304b\u3089\u89e3\u653e\u3057\u3001\u4eba\u9593\u306e\u751f\u7523\u6027\u3001\u5275\u9020\u6027\u3001\u305d\u3057\u3066\u76ee\u7684\u610f\u8b58\u3092\u9ad8\u3081\u3066\u304f\u308c\u308b\u5b58\u5728\u3067\u3059\u3002\u3053\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u304c\u554f\u308f\u308c\u308b\u91cd\u8981\u306a\u5c40\u9762\u3067\u306f\u3001\u4fa1\u5024\u89b3\u3092\u8ef8\u306b\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u8ab0\u3082\u53d6\u308a\u6b8b\u3059\u3053\u3068\u306a\u304f\u5168\u54e1\u3092\u5dfb\u304d\u8fbc\u3093\u3067\u3044\u304f\u59ff\u52e2\u304c\u5927\u5207\u3067\u3059\u300d\u00a0\u00a0<br>Salesforce\u3001\u793e\u9577\u517cCPO\uff08\u6700\u9ad8\u4eba\u4e8b\u8cac\u4efb\u8005\uff09\u3001\u30ca\u30bf\u30ea\u30fc\u30fb\u30b9\u30ab\u30eb\u30c7\u30a3\u30fc\u30ce\uff08Nathalie Scardino\uff09<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u3053\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u304c\u554f\u308f\u308c\u308b\u91cd\u8981\u306a\u5c40\u9762\u3067\u306f\u3001\u4fa1\u5024\u89b3\u3092\u8ef8\u306b\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u8ab0\u3082\u53d6\u308a\u6b8b\u3059\u3053\u3068\u306a\u304f\u5168\u54e1\u3092\u5dfb\u304d\u8fbc\u3093\u3067\u3044\u304f\u59ff\u52e2\u304c\u5927\u5207\u3067\u3059<\/strong><\/p>\n<cite><strong>Salesforce\u3001\u793e\u9577\u517cCPO\uff08\u6700\u9ad8\u4eba\u4e8b\u8cac\u4efb\u8005\uff09\u3001\u30ca\u30bf\u30ea\u30fc\u30fb\u30b9\u30ab\u30eb\u30c7\u30a3\u30fc\u30ce\uff08Nathalie Scardino\uff09<\/strong><\/cite><\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u8a73\u7d30\u60c5\u5831\">\u00a0<strong>\u8a73\u7d30\u60c5\u5831\uff1a<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/en-us\/wp-content\/uploads\/sites\/4\/documents\/workforce-innovation-playbook.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Workforce Innovation Playbook <\/a>\uff08\u82f1\u8a9e\uff09<\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/reskilling-for-digital-labor-era\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u306b\u304a\u3051\u308b\u30ea\u30b9\u30ad\u30ea\u30f3\u30b0\u306e\u53d6\u308a\u7d44\u307f<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-impact-on-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u50cd\u304d\u65b9\u3092\u3069\u3046\u5909\u3048\u3066\u3044\u308b\u304b<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/human-ai-collaboration-blueprint\/\">\u4eba\u9593\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5354\u50cd\u306b\u3088\u308b\u30ef\u30fc\u30af<\/a><a href=\"https:\/\/www.salesforce.com\/news\/stories\/human-ai-collaboration-blueprint\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30d5<\/a><a href=\"https:\/\/www.salesforce.com\/news\/stories\/human-ai-collaboration-blueprint\/\">\u30a9\u30fc\u30b9\u69cb\u60f3<\/a>\uff08\u82f1\u8a9e\uff09<\/li>\n<\/ul>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3001\u307e\u305f\u306f\u516c\u5f0f\u306b\u8a00\u53ca\u3055\u308c\u3066\u3044\u308b\u672a\u63d0\u4f9b\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306f\u73fe\u5728\u5229\u7528\u3067\u304d\u306a\u3044\u3082\u306e\u3067\u3042\u308a\u3001\u4e88\u5b9a\u901a\u308a\u306b\u3001\u307e\u305f\u306f\u5168\u304f\u63d0\u4f9b\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306f\u3001\u73fe\u5728\u5229\u7528\u53ef\u80fd\u306a\u6a5f\u80fd\u306b\u57fa\u3065\u3044\u3066\u8cfc\u5165\u3092\u3054\u5224\u65ad\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u203b\u672c\u8a18\u4e8b\u306f2025\u5e747\u670824\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305fSalesforce Publishes the Workforce Innovation Playbook: The 4Rs to Building the Human  [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":11377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[12227],"sf_theme":[12698],"sf_topic":[12656,12693,12629,12634],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[12286],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-11378","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots-opinion","sf_theme-employee-experience","sf_topic-agents","sf_topic-ai","sf_topic-enterprise-ai","sf_topic-modern-work-2","sf_location-apac"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce\u3001\u300cWorkforce Innovation Playbook: \u4eba\u9593\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u6b21\u4e16\u4ee3\u578b\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u69cb\u7bc9\u306e\u305f\u3081\u306e4R\u300d\u516c\u958b - Salesforce<\/title>\n<meta name=\"description\" content=\"\u203b\u672c\u8a18\u4e8b\u306f2025\u5e747\u670824\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305fSalesforce Publishes the Workforce Innovation Salesforce\u306f\u3001\u4eba\u9593\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5354\u50cd\u306b\u3088\u308b\u6b21\u4e16\u4ee3\u578b\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u69cb\u7bc9\u306b\u5411\u3051\u3001\u300cWorkforce Innovation 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