{"id":13424,"date":"2026-05-28T11:00:00","date_gmt":"2026-05-28T02:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=13424"},"modified":"2026-05-27T17:06:46","modified_gmt":"2026-05-27T08:06:46","slug":"summer-2026-product-release-announcement","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/summer-2026-product-release-announcement\/","title":{"rendered":"Summer &#8217;26\u30ea\u30ea\u30fc\u30b9\uff1a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af \u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u3092\u5b9f\u73fe\u3059\u308b10\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3 \u2014 \u3055\u3089\u306b\u8907\u6570\u306e\u8ffd\u52a0\u6a5f\u80fd"},"content":{"rendered":"\n<p>\u203b\u672c\u8a18\u4e8b\u306f2026\u5e745\u670811\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/summer-2026-product-release-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Summer \u201926 Release: 10 Innovations Bringing the Agentic Enterprise to Life \u2014 Plus a Few Extras<\/a>\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>AI\u306e\u4f01\u696d\u6d3b\u52d5\u3078\u306e\u5c0e\u5165\u304c\u9032\u3080\u4e2d\u3001\u5f93\u696d\u54e1\u3068\u65b0\u305f\u306aAI\u306e\u6a5f\u80fd\u3068\u306e\u9023\u643a\u304c\u8ab2\u984c\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3092\u89e3\u6c7a\u3059\u3079\u304f\u3001Salesforce\u306f<a href=\"https:\/\/www.salesforce.com\/releases\/\" target=\"_blank\" rel=\"noreferrer noopener\">Summer &#8217;26\u30ea\u30ea\u30fc\u30b9<\/a>\u3092\u516c\u958b\u3057\u307e\u3059\u3002\u4eba\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4f01\u696d\u5168\u4f53\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9023\u643a\u3067\u304d\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u305f\u3001\u5f37\u529b\u306aAI\u30fb\u30c7\u30fc\u30bf\u30fb\u81ea\u52d5\u5316\u306e\u9769\u65b0\u7684\u306a\u65b0\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\uff08\u65e5\u672c\u3067\u306e<strong>\u63d0\u4f9b\u72b6\u6cc1\u3068\u6642\u671f<\/strong>\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=release-notes.salesforce_release_notes.htm&amp;release=262&amp;type=5&amp;_ga=2.159956213.953627185.1779670075-850318355.1777532897\" target=\"_blank\" rel=\"noreferrer noopener\">Summer &#8217;26\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8<\/a>\u3092\u53c2\u7167\u304f\u3060\u3055\u3044\uff09<\/p>\n\n\n\n<p>6\u670815\u65e5\u3088\u308a\u63d0\u4f9b\u958b\u59cb\u3068\u306a\u308b\u672c\u30ea\u30ea\u30fc\u30b9\u306b\u3088\u308a\u3001\u5c0e\u5165\u4f01\u696d\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af \u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u3068\u3044\u3046\u30d3\u30b8\u30e7\u30f3\u3092\u73fe\u5b9f\u306e\u3082\u306e\u3068\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u751f\u7523\u6027\u306e\u5411\u4e0a\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6df1\u5316\u3001\u305d\u3057\u3066\u6210\u9577\u306e\u52a0\u901f\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002Summer &#8217;26\u3067\u63d0\u4f9b\u3055\u308c\u308b\u30de\u30eb\u30c1AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3001Slack\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30c7\u30fc\u30bf\u6d3b\u7528\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u8a66\u9a13\u7684\u306a\u53d6\u308a\u7d44\u307f\u304b\u3089\u672c\u683c\u7684\u306a\u30b9\u30b1\u30fc\u30eb\u3078\u3068\u79fb\u884c\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-summer-26-\u30ea\u30ea\u30fc\u30b9-\u30c8\u30c3\u30d7-10-\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\">Summer &#8217;26<strong>\u30ea\u30ea\u30fc\u30b9 \u30c8\u30c3\u30d7<\/strong>10<strong>\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Agentforce\u306e\u30de\u30eb\u30c1AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3 \u2014 \u8907\u96d1\u3055\u3092\u5897\u3084\u3055\u305a\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30b9\u30b1\u30fc\u30eb<\/strong><em><br><\/em><\/strong>Agentforce\u306e\u30de\u30eb\u30c1AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u8907\u6570\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4e00\u4f53\u3068\u306a\u3063\u305f\u30c1\u30fc\u30e0\u3068\u3057\u3066\u9023\u643a\u3057\u3001\u8907\u96d1\u306a\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u5171\u6709\u3055\u308c\u305f\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\uff08\u6587\u8108\uff09\u306e\u3082\u3068\u3001\u9867\u5ba2\u306f\u5358\u4e00\u306e\u7a93\u53e3\u3092\u901a\u3058\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3089\u308c\u308b\u305f\u3081\u3001\u8cea\u554f\u306b\u5fdc\u7b54\u3067\u304d\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u81ea\u3089\u63a2\u3057\u305f\u308a\u3001\u540c\u3058\u3053\u3068\u3092\u7e70\u308a\u8fd4\u3057\u8aac\u660e\u3057\u305f\u308a\u3059\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13420-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/SF_summerGIFS_Agentforce_DELIVERY_39948d.gif?w=1024\" alt=\"Animation demoing multi-agent orchestration in Agentforce. \" class=\"wp-image-13420\"\/><\/a><\/figure>\n<div id=\"13420-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/SF_summerGIFS_Agentforce_DELIVERY_39948d.gif?w=1024\" alt=\"Animation demoing multi-agent orchestration in Agentforce. \" class=\"wp-image-13420\"\/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>IT Service Domain Pack Enhancements \u2014 \u3059\u3050\u306b\u5229\u7528\u53ef\u80fd\u306aAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067IT\u306e\u8ab2\u984c\u3092\u3088\u308a\u8fc5\u901f\u306b\u89e3\u6c7a<\/strong><em><br><\/em><\/strong>\u5897\u5927\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u30b3\u30b9\u30c8\u3068\u5206\u65ad\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306b\u60a9\u307e\u3055\u308c\u3066\u3044\u308bIT\u90e8\u9580\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u3001Salesforce\u306f50\u4ee5\u4e0a\u306e\u5c02\u9580AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092<a href=\"https:\/\/slack.com\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Slack<\/a>,\u3001Teams\u3001\u304a\u3088\u3073<a href=\"https:\/\/www.salesforce.com\/service\/it-service-management\/service-desk\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">IT\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af<\/a>\u3067\u3059\u3050\u306b\u5229\u7528\u53ef\u80fd\u306a\u72b6\u614b\u3067\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5c02\u9580\u7684\u306a\u5f79\u5272\u3054\u3068\u306b\u5f93\u696d\u54e1\u306e\u30cb\u30fc\u30ba\u3092\u5148\u56de\u308a\u3057\u3066\u691c\u77e5\u30fb\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13421-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/SF_summerGIFS_IT_HR_Service_DELIVERY_v4_d9c3d6.gif?w=1024\" alt=\"Animation demoing IT Service agents in Slack.\" class=\"wp-image-13421\"\/><\/a><\/figure>\n<div id=\"13421-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/SF_summerGIFS_IT_HR_Service_DELIVERY_v4_d9c3d6.gif?w=1024\" alt=\"Animation demoing IT Service agents in Slack.\" class=\"wp-image-13421\"\/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Tableau MCP \u2014 AI\u3092\u4fe1\u983c\u3067\u304d\u308b\u30c7\u30fc\u30bf\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u3078<\/strong><em><br><\/em><\/strong>AI\u30e2\u30c7\u30eb\u306f\u3001\u4f01\u696d\u306e\u6df1\u3044\u5206\u6790\u30c7\u30fc\u30bf\u304b\u3089\u5207\u308a\u96e2\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u306b\u3001\u6709\u76ca\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3067\u304d\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u305f\u3081\u306b\u3001 Salesforce \u306f Tableau MCP \u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u308c\u306f AI \u3092\u4fe1\u983c\u3067\u304d\u308b\u30c7\u30fc\u30bf\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u3078\u3068\u5909\u9769\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3067\u3059\u3002\u30bb\u30ad\u30e5\u30a2\u3067\u30aa\u30fc\u30d7\u30f3\u306a\u7d71\u5408\u306b\u3088\u308a\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c Tableau \u306e\u5206\u6790\u30a8\u30f3\u30b8\u30f3\u306b\u76f4\u63a5\u30af\u30a8\u30ea\u3092\u5b9f\u884c\u3067\u304d\u3001Agentforce Trust Layer \u306b\u3088\u3063\u3066\u30c7\u30fc\u30bf\u3092\u4fdd\u8b77\u3057\u306a\u304c\u3089\u3001\u30d3\u30b8\u30cd\u30b9\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u6839\u3056\u3057\u305f\u6b63\u78ba\u306a\u56de\u7b54\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13422-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/SF_summerGIFS_Tableau_DELIVERY.gif?w=1024\" alt=\"Animation showing a user querying Tableau directly in Claude.\" class=\"wp-image-13422\"\/><\/a><\/figure>\n<div id=\"13422-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/SF_summerGIFS_Tableau_DELIVERY.gif?w=1024\" alt=\"Animation showing a user querying Tableau directly in Claude.\" class=\"wp-image-13422\"\/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Agentforce Self-Service \u2014 \u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u89e3\u6c7a\u3078\u306e\u4e00\u672c\u9053<\/strong><em><br><\/em><\/strong>\u4eca\u65e5\u306e\u9867\u5ba2\u306f\u8fc5\u901f\u306a\u56de\u7b54\u3092\u6c42\u3081\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u591a\u304f\u306e\u5834\u5408\u3001\u3064\u306a\u304c\u308a\u306e\u306a\u3044\u30a6\u30a7\u30d6\u30da\u30fc\u30b8\u3001\u884c\u304d\u6b62\u307e\u308a\u306e\u30d5\u30a9\u30fc\u30e0\u3001\u305d\u3057\u3066\u6c4e\u7528\u7684\u306a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002Agentforce Self-Service \u306e\u65b0\u3057\u3044Help Agent\u3001\u30dd\u30fc\u30bf\u30eb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3001\u30b7\u30f3\u30d7\u30eb\u306a\u4fa1\u683c\u8a2d\u5b9a\u306b\u3088\u308a\u3001\u3053\u3046\u3057\u305f\u8907\u96d1\u3055\u304c\u53d6\u308a\u9664\u304b\u308c\u3001\u89e3\u6c7a\u3078\u306e\u9053\u304c\u958b\u304b\u308c\u307e\u3059\u3002Help Agent \u306f 10 \u56de\u4ee5\u5185\u306e\u30af\u30ea\u30c3\u30af\u3067\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u304c\u5b8c\u4e86\u3057\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3001\u65b0\u3057\u3044\u30dd\u30fc\u30bf\u30eb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3001\u307e\u305f\u306fWhatsApp\u4e0a\u3067\u52d5\u4f5c\u3057\u307e\u3059\u3002Agentforce Self-Service Portal \u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u30b7\u30f3\u30d7\u30eb\u306a\u4f53\u9a13\u3067\u3001\u52d5\u7684\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f1a\u8a71\u578bUI\u306b\u3088\u308a\u3001\u30a8\u30f3\u30c9\u30ab\u30b9\u30bf\u30de\u30fc\u304c\u30ca\u30d3\u30b2\u30fc\u30c8\u3057\u3084\u3059\u304f\u3001\u5feb\u9069\u306b\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13423-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/SF_summerGIFS_CustomerService2_DELIVERY.gif?w=1024\" alt=\"User interacts with a help agent to resolve issues quickly. \" class=\"wp-image-13423\"\/><\/a><\/figure>\n<div id=\"13423-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/05\/SF_summerGIFS_CustomerService2_DELIVERY.gif?w=1024\" alt=\"User interacts with a help agent to resolve issues quickly. \" class=\"wp-image-13423\"\/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Customer Engagement Agent \u2014 \u898b\u8fbc\u307f\u9867\u5ba2\u3092\u9003\u3055\u305a\u3001\u6a5f\u4f1a\u3092\u78ba\u5b9f\u306b\u6349\u3048\u308b<\/strong><em><br><\/em><\/strong>\u591a\u304f\u306e\u696d\u52d9\u3092\u62b1\u3048\u308b\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u8fc5\u901f\u306b\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3067\u304d\u306a\u3044\u305f\u3081\u306b\u3001\u8cea\u306e\u9ad8\u3044\u30ea\u30fc\u30c9\u306e\u71b1\u304c\u3001\u3001\u51b7\u3081\u3066\u3057\u307e\u3046\u3053\u3068\u304c\u3088\u304f\u3042\u308a\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u53d6\u308a\u3053\u307c\u3057\u306e\u6a5f\u4f1a\u3092\u78ba\u5b9f\u306b\u6349\u3048\u308b\u305f\u3081\u3001\u65b0\u3057\u3044 Customer Engagement Agent \u304c24\u6642\u9593365\u65e5\u3001\u81ea\u5f8b\u7684\u306b\u8cfc\u8cb7\u62c5\u5f53\u8005\u3068\u3084\u308a\u53d6\u308a\u3092\u884c\u3044\u898b\u8fbc\u307f\u5ba2\u306e\u9078\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3068\u30e1\u30fc\u30eb\u306b\u307e\u305f\u304c\u3063\u3066\u3001\u81ea\u7136\u3067\u53cc\u65b9\u5411\u306e\u4f1a\u8a71\u3092\u901a\u3058\u3066\u3001\u8cea\u306e\u9ad8\u3044\u30ea\u30fc\u30c9\u3092\u55b6\u696d\u3078\u3068\u30b9\u30e0\u30fc\u30ba\u306b\u5f15\u304d\u6e21\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304c\u6210\u7d04\u306b\u6ce8\u529b\u3067\u304d\u308b\u4e00\u65b9\u3067\u3001\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u306b\u306f\u5e38\u306b\u8cea\u306e\u9ad8\u3044\u898b\u8fbc\u307f\u5ba2\u304c\u78ba\u4fdd\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Momentum \u2014 \u3042\u3089\u3086\u308b\u4f1a\u8a71\u3092\u30ad\u30e3\u30d7\u30c1\u30e3\u3057\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af \u30bb\u30ea\u30f3\u30b0\u3092\u5f37\u5316\u3059\u308b<\/strong><\/strong><br>\u304a\u5ba2\u69d8\u3068\u306e\u4f1a\u8a71\u30c7\u30fc\u30bf\u306e\u5927\u534a Salesforce \u306b\u84c4\u7a4d\u3055\u308c\u308b\u3053\u3068\u306a\u304f\u5931\u308f\u308c\u3001\u5546\u8ac7\u524d\u9032\u306e\u305f\u3081\u306e\u30b7\u30b0\u30ca\u30eb\u304c\u898b\u843d\u3068\u3055\u308c\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u9069\u5207\u306b\u72b6\u6cc1\u3092\u628a\u63e1\u3067\u304d\u306a\u3044\u72b6\u614b\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002Momentum\u306f\u3001\u55b6\u696d\u306e\u50cd\u304d\u65b9\u3092\u5909\u3048\u305a\u3001\u901a\u8a71\u3084\u30e1\u30fc\u30eb\u3001\u4f1a\u8b70\u306a\u3069\u3042\u3089\u3086\u308b\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u6349\u3048\u3066\u69cb\u9020\u5316\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067 Salesforce \u306b\u30c7\u30fc\u30bf\u3092\u8a18\u9332\u3057\u307e\u3059\u3002\u3053\u306eAgentforce Sales\u30c7\u30fc\u30bf\u57fa\u76e4\u306b\u3088\u308a\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u3042\u3089\u3086\u308b\u5546\u8ac7\u3092\u5b8c\u5168\u304b\u3064\u4fe1\u983c\u6027\u9ad8\u304f\u628a\u63e1\u3067\u304d\u3001\u5546\u8ac7\u306e\u9032\u884c\u3092\u52a0\u901f\u3057\u3001\u58f2\u4e0a\u4e88\u6e2c\u304c\u5b9f\u614b\u3092\u53cd\u6620\u3057\u3001\u6a5f\u4f1a\u640d\u5931\u306e\u9632\u6b62\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Scheduling Console \u2014 AI\u3092\u6d3b\u7528\u3057\u305f\u30a4\u30f3\u30b5\u30a4\u30c8\u3067\u30b9\u30de\u30fc\u30c8\u306b\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3057\u3001\u8fc5\u901f\u306b\u30c7\u30a3\u30b9\u30d1\u30c3\u30c1\u3059\u308b<\/strong><em><br><\/em><\/strong>\u73fe\u4ee3\u306e\u6d3e\u9063\u696d\u52d9\u306f\u8907\u96d1\u3067\u3059\u304c\u3001\u65b0\u3057\u3044Scheduling Console\u306b\u3088\u308a\u305d\u306e\u554f\u984c\u306f\u89e3\u6d88\u3055\u308c\u307e\u3059\u3002\u4e88\u5b9a\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u66f4\u65b0\u3001\u5730\u56f3\u30eb\u30fc\u30c8\u3068\u4e26\u3079\u3066\u8868\u793a\u3055\u308c\u308b\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3067\u30ae\u30e3\u30c3\u30d7\u3092\u53ef\u8996\u5316\u3057\u3001\u7dca\u6025\u6848\u4ef6\u306e\u5bfe\u5fdc\u306b\u306f\u3001\u6700\u9069\u306a\u6709\u8cc7\u683c\u6280\u8853\u8005\u3092Agentforce\u306b\u3088\u308a\u81ea\u52d5\u7684\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Real-Time Offer Management \u2014 \u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30aa\u30d5\u30a1\u30fc\u3067\u8ca9\u4fc3ROI\u3092\u6700\u5927\u5316\u3059\u308b<\/strong><\/strong><br>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0\u306f\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u958b\u767a\u30b5\u30a4\u30af\u30eb\u306e\u9577\u3055\u3001\u5927\u898f\u6a21\u306a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u304c\u5b9f\u73fe\u3067\u304d\u306a\u3044\u3053\u3068\u3001\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u3084\u30aa\u30d5\u30a1\u30fc\u306e\u4e00\u5143\u7ba1\u7406\u3067\u304d\u306a\u3044\u3068\u3044\u3063\u305f\u8ab2\u984c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u89e3\u6d88\u3059\u308b\u305f\u3081\u3001Real-Time Offer Management\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u307e\u3059\u3002\u30d6\u30e9\u30f3\u30c9\u304c\u9867\u5ba2\u306e\u52d5\u7684\u306a\u884c\u52d5\u306b\u57fa\u3065\u3044\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30c1\u30e3\u30cd\u30eb\u6700\u9069\u5316\u30aa\u30d5\u30a1\u30fc\u3092\u63d0\u4f9b\u3057\u3001\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u306eROI\u3092\u6700\u5927\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u30aa\u30d5\u30a1\u30fc\u7ba1\u7406\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30de\u30fc\u30b1\u30bf\u30fc\u306f\u5927\u898f\u6a21\u306a\u30aa\u30d5\u30a1\u30fc\u306e\u8abf\u6574\u3068\u9023\u643a\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u30a2\u30c8\u30ea\u30d3\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u30eb\u30fc\u30d7\u3092\u5b8c\u7d50\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Storefront Next \u2014 \u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b0\u30ec\u30fc\u30c9\u306e\u6a5f\u80fd\u3092\u3001\u305d\u306e\u307e\u307e\u306e\u4f7f\u3044\u3084\u3059\u3055\u3067<\/strong><em><br><\/em><\/strong>EC\u62c5\u5f53\u8005\u306f\u3057\u3070\u3057\u3070\u3001\u69cb\u7bc9\u30fb\u7ba1\u7406\u304c\u8907\u96d1\u306a\u9ad8\u6a5f\u80fd\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u3068\u3001\u5927\u898f\u6a21\u306a\u6210\u9577\u306b\u8010\u3048\u3089\u308c\u306a\u3044\u30b7\u30f3\u30d7\u30eb\u306a\u30b5\u30a4\u30c8\u306e\u3069\u3061\u3089\u304b\u3092\u9078\u3070\u3056\u308b\u3092\u5f97\u306a\u3044\u72b6\u6cc1\u306b\u7f6e\u304b\u308c\u3066\u3044\u307e\u3059\u3002Salesforce\u306f\u3001\u3053\u306e\u30b8\u30ec\u30f3\u30de\u3092\u89e3\u6d88\u3059\u308bStorefront Next\u3092\u65b0\u305f\u306b\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b0\u30ec\u30fc\u30c9\u306e\u6a5f\u80fd\u3092\u8907\u96d1\u3055\u3092\u4f34\u3046\u3053\u3068\u306a\u304f\u63d0\u4f9b\u3059\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u305f\u3001AI\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u30b9\u30c8\u30a2\u30d5\u30ed\u30f3\u30c8\u3067\u3059\u3002\u67d4\u8edf\u3067\u5f37\u529b\u306a\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u3068\u3001\u6a19\u6e96\u3067\u9ad8\u901f\u304b\u3064\u9ad8\u3044\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u4e0a\u3052\u3089\u308c\u308b\u30b9\u30c8\u30a2\u30d5\u30ed\u30f3\u30c8\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u306f\u308f\u305a\u304b\u306a\u6642\u9593\u3067\u30c7\u30b8\u30bf\u30eb\u30b9\u30c8\u30a2\u30d5\u30ed\u30f3\u30c8\u3092\u7acb\u3061\u4e0a\u3052\u30fb\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5e02\u5834\u30c8\u30ec\u30f3\u30c9\u3078\u306e\u8fc5\u901f\u306a\u5bfe\u5fdc\u3001\u591a\u304f\u306e\u958b\u767a\u30ea\u30bd\u30fc\u30b9\u3092\u5fc5\u8981\u3068\u3057\u306a\u3044EC\u58f2\u4e0a\u306e\u62e1\u5927\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Agentforce\u306b\u3088\u308bCollections \u2014 \u5165\u91d1\u56de\u53ce\u3092\u8fc5\u901f\u5316<\/strong><\/strong><br>\u8acb\u6c42\u306e\u672a\u56de\u53ce\u671f\u9593\u304c\u9577\u5f15\u304f\u307b\u3069\u3001\u30ad\u30e3\u30c3\u30b7\u30e5\u56de\u53ce\u306f\u9045\u308c\u3001\u53ce\u76ca\u6a5f\u4f1a\u304c\u5931\u308f\u308c\u307e\u3059\u3002\u3057\u304b\u3057\u591a\u304f\u306e\u56de\u53ce\u30d7\u30ed\u30bb\u30b9\u306f\u672a\u3060\u306b\u624b\u4f5c\u696d\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3068\u753b\u4e00\u7684\u306a\u7763\u4fc3\u5bfe\u5fdc\u306b\u4f9d\u5b58\u3057\u3066\u304a\u308a\u3001\u56de\u53ce\u3092\u9045\u3089\u305b\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u640d\u306a\u3063\u3066\u3044\u307e\u3059\u3002Salesforce\u306f\u4e88\u6e2cAI\u3092\u6d3b\u7528\u3057\u3066\u8acb\u6c42\u66f8\u3092\u652f\u6255\u3044\u5c65\u6b74\u3068\u53d6\u5f15\u5148\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u3066\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u3057\u3001\u5404\u53d6\u5f15\u5148\u306b\u5bfe\u3057\u3066\u3001\u521d\u671f\u6bb5\u968e\u304b\u3089\u9069\u5207\u306a\u30ec\u30d9\u30eb\u306e\u56de\u53ce\u5bfe\u5fdc\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002Agentforce\u306f\u305d\u306e\u5f8c\u3001\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u983b\u5ea6\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3001\u624b\u6570\u6599\u3084\u30b5\u30fc\u30d3\u30b9\u505c\u6b62\u306a\u3069\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u542b\u3080\u3001\u30ea\u30b9\u30af\u306b\u57fa\u3065\u3044\u305f\u6700\u9069\u306a\u7763\u4fc3\u30d7\u30e9\u30f3\u3092\u63d0\u6848\u3057\u307e\u3059\u3002\u30c1\u30fc\u30e0\u306f\u9867\u5ba2\u30e9\u30f3\u30af\u3054\u3068\u306b\u52d5\u7684\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u3001\u9ad8\u4fa1\u5024\u53d6\u5f15\u5148\u306b\u5bfe\u3057\u3066\u306f\u3088\u308a\u614e\u91cd\u306a\u56de\u53ce\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u53d6\u308b\u3053\u3068\u3067\u3001\u8fc5\u901f\u306a\u73fe\u91d1\u56de\u53ce\u3068\u5f37\u56fa\u306a\u9867\u5ba2\u95a2\u4fc2\u306e\u4e21\u7acb\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u3055\u3089\u306b\u6ce8\u76ee\u306e-7-\u3064\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\"><strong>\u3055\u3089\u306b\u6ce8\u76ee\u306e<\/strong>7<strong>\u3064\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8<\/strong><\/h2>\n\n\n\n<p>Summer &#8217;26\u30ea\u30ea\u30fc\u30b9\u3067\u306f\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u751f\u7523\u6027\u3001\u30b5\u30fc\u30d3\u30b9\u52b9\u7387\u3001\u304a\u3088\u3073\u696d\u7a2e\u56fa\u6709\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u6539\u5584\u3059\u308b\u65b0\u3057\u3044\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3082\u5c0e\u5165\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Slack First Sales \u2014 \u4f1a\u8a71\u3092\u53ce\u76ca\u306b\u5909\u3048\u308b<\/strong><em><br><\/em><\/strong>\u4e00\u822c\u7684\u306a\u55b6\u696dAI\u6a5f\u80fd\u306f\u55b6\u696d\u3078\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u3067\u7d42\u308f\u308a\u307e\u3059\u3002\u3053\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u305f\u3081\u3001Slack First Sales\u306f\u73fe\u5834\u304c\u4f7f\u3044\u6163\u308c\u305fSlack\u3078CRM\u306b\u3042\u308b\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\uff08\u6587\u8108\uff09\u3092\u5c4a\u3051\u3001\u5fc5\u8981\u306a\u6642\u306b\u3044\u3064\u3067\u3082\u4f7f\u3048\u308b\u5bfe\u8a71\u578bAI\u3092Slackbot\u3067\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3055\u3089\u306bSlack\u5185\u3067Agentforce Sales\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u62c5\u5f53\u8005\u306f\u898b\u8fbc\u307f\u9867\u5ba2\u958b\u62d3\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u7ba1\u7406\u3092\u4ee3\u884c\u3059\u308b\u7a4d\u6975\u7684\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u652f\u63f4\u3092\u53d7\u3051\u3089\u308c\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u62c5\u5f53\u80051\u4eba\u3067\u3082\u5c02\u5c5e\u306e\u55b6\u696d\u30c1\u30fc\u30e0\u3092\u80cc\u5f8c\u306b\u5f93\u3048\u3066\u3044\u308b\u3088\u3046\u306b\u50cd\u304f\u3053\u3068\u304c\u3067\u304d\u3001\u3001\u4eba\u54e1\u3092\u5897\u3084\u3059\u3053\u3068\u306a\u304f\u30b9\u30b1\u30fc\u30eb\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Process Compliance Navigator\u306e\u6a5f\u80fd\u5f37\u5316 \u2014 \u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u7dad\u6301\u3059\u308b<\/strong><\/strong><br>\u898f\u5236\u3001\u30dd\u30ea\u30b7\u30fc\u3001\u30ea\u30b9\u30af\u3001\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u7ba1\u7406\u30921\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u7d50\u3073\u3064\u3051\u307e\u3059\u3002\u4e8b\u5f8c\u7684\u306a\u76e3\u67fb\u3068\u306f\u7570\u306a\u308a\u3001Process Compliance Navigator\u306f\u30e9\u30a4\u30d6\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u76e3\u8996\u3057\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u9055\u53cd\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u963b\u6b62\u3059\u308b\u3053\u3068\u3067\u3001\u9ad8\u984d\u306a\u91d1\u92ad\u7684\u30fb\u8a55\u5224\u4e0a\u306e\u640d\u5931\u3092\u9632\u304e\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Briefings \u2014 \u9069\u5207\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067<\/strong><em><br><\/em><\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u55b6\u696d\u62c5\u5f53\u8005\u3001\u30ad\u30fc\u30a2\u30ab\u30a6\u30f3\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001\u30e1\u30c7\u30a3\u30ab\u30eb\u30b5\u30a4\u30a8\u30f3\u30b9\u30ea\u30a8\u30be\u30f3\u306b\u3001HCP\u53d6\u5f15\u5148\u30b5\u30de\u30ea\u30fc\u306e\u6bce\u65e5\u306e\u77ed\u3044\u97f3\u58f0\u30d7\u30ec\u30a4\u30ea\u30b9\u30c8\u3092\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u5bfe\u5fdc\u306e\u76f4\u611f\u7684\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u901a\u3058\u3066\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u5408\u308f\u305b\u305f\u5f62\u3067\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Warranty Claims Assistance \u2014 \u30af\u30ec\u30fc\u30e0\u3092\u81ea\u52d5\u5316\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u52a0\u901f\u3059\u308b<\/strong><\/strong><br>AI\u3067\u4fdd\u8a3c\u7ba1\u7406\u3092\u5909\u9769\u3057\u307e\u3059\u3002\u6709\u52b9\u6027\u30c1\u30a7\u30c3\u30af\u3084\u30af\u30ec\u30fc\u30e0\u72b6\u6cc1\u3092\u81ea\u5f8b\u7684\u306b\u51e6\u7406\u3059\u308b\u3053\u3068\u3067\u51e6\u7406\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3001\u30c1\u30fc\u30e0\u304c\u8907\u96d1\u306a\u30b5\u30fc\u30d3\u30b9\u554f\u984c\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong>Retail Execution Dashboards for Tableau Next \u2014 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