{"id":13662,"date":"2026-06-19T11:00:00","date_gmt":"2026-06-19T02:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=13662"},"modified":"2026-06-18T18:20:24","modified_gmt":"2026-06-18T09:20:24","slug":"viatris-agentforce-life-sciences-global-commercial-transformation","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/viatris-agentforce-life-sciences-global-commercial-transformation\/","title":{"rendered":"Salesforce Agentforce Life Sciences\u3001Viatris\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u63a1\u7528"},"content":{"rendered":"\n<p>\u203b\u672c\u8a18\u4e8b\u306f2026\u5e746\u67082\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/viatris-agentforce-life-sciences-global-commercial-transformation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Agentforce Life Sciences Selected by Viatris as Its Global Customer Engagement Platform<\/a>\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u7c73\u56fdSalesforce\uff08\u4ee5\u4e0b\u3001Salesforce\uff09\u306f\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u30e9\u30a4\u30d5\u30b5\u30a4\u30a8\u30f3\u30b9\u4f01\u696d\u3067\u3042\u308b<a href=\"https:\/\/www.viatris.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Viatris<\/a>\u304c\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u3001\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/healthcare-life-sciences\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Life Sciences for Customer Engagement<\/a>\u300d\u3092\u63a1\u7528\u3057\u305f\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u4e16\u754c\u4e2d\u306e\u9867\u5ba2\u3084\u533b\u7642\u5f93\u4e8b\u8005\uff08HCP\uff09\u3068\u3064\u306a\u304c\u308a\u3001\u533b\u7642\u3001\u30b3\u30de\u30fc\u30b7\u30e3\u30eb\u3001\u304a\u3088\u3073\u60a3\u8005\u652f\u63f4\u306e\u5404\u6a5f\u80fd\u306b\u308f\u305f\u308b\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306bSalesforce\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001<a href=\"https:\/\/www.viatris.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Viatris<\/a>\u306f\u30b0\u30ed\u30fc\u30d0\u30eb\u898f\u6a21\u306e\u696d\u52d9\u5168\u822c\u306b\u304a\u3044\u3066\u3001\u3088\u308a\u63a5\u7d9a\u3055\u308c\u305f\u30c7\u30fc\u30bf\u99c6\u52d5\u578b\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>Agentforce Life Sciences for Customer Engagement\u306e\u63a1\u7528\u306b\u3088\u308a\u3001Salesforce\u306f\u4ee5\u4e0b\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7d71\u5408\u3055\u308c\u305f\u9867\u5ba2\u30d3\u30e5\u30fc\uff08Unified Customer View\uff09\uff1a<\/strong>\u9867\u5ba2\u60c5\u5831\u3068\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u5358\u4e00\u306e\u30d3\u30e5\u30fc\u3092\u63d0\u4f9b\u3057\u3001\u56fd\u3084\u5730\u57df\u3092\u8d85\u3048\u3066\u3001\u9867\u5ba2\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3059\u308b\u3053\u3068\u3067\u3001Viatris\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u30b3\u30de\u30fc\u30b7\u30e3\u30eb\u7d44\u7e54\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\uff08Real-Time Insights\uff09\uff1a<\/strong>\u9ad8\u5ea6\u306a\u81ea\u52d5\u5316\u3001\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3001\u304a\u3088\u3073Agentforce\u306eAI\u6a5f\u80fd\u306b\u3088\u308a\u3001Viatris\u306e\u30b3\u30de\u30fc\u30b7\u30e3\u30eb\u30bb\u30b0\u30e1\u30f3\u30c8\u3001\u30c1\u30e3\u30cd\u30eb\u3001\u304a\u3088\u3073\u5730\u57df\u306b\u308f\u305f\u3063\u3066\u3001\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5927\u898f\u6a21\u306a\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\uff08Multichannel Engagement at Scale\uff09\uff1a<\/strong>165\u4ee5\u4e0a\u306e\u56fd\u3068\u5730\u57df\u306b\u304a\u3051\u308bViatris\u306e\u30b3\u30de\u30fc\u30b7\u30e3\u30eb\u30d5\u30c3\u30c8\u30d7\u30ea\u30f3\u30c8\u5168\u4f53\u3067\u62e1\u5f35\u3067\u304d\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u305f\u3001\u67d4\u8edf\u3067\u5b89\u5168\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308a\u3001\u4e16\u754c\u4e2d\u3067\u9032\u5316\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30e2\u30c7\u30eb\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002Viatris\u306f\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u3001SMS\u3001\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u914d\u4fe1\u3055\u308c\u308bAgentforce Marketing\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3068\u4e26\u884c\u3057\u3066\u3001\u73fe\u5834\u8a2a\u554f\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u30ed\u30b8\u30b9\u30c6\u30a3\u30af\u30b9\u3001\u304a\u3088\u3073\u627f\u8a8d\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u7ba1\u7406\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30e2\u30d0\u30a4\u30eb\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u6a5f\u80fd\uff08Mobile-First Capabilities\uff09\uff1a<\/strong>Viatris\u306e\u30b3\u30de\u30fc\u30b7\u30e3\u30eb\u30c1\u30fc\u30e0\u306f\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u540c\u671f\u3092\u5099\u3048\u305f\u5805\u7262\u306a\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u304a\u3088\u3073\u30bf\u30d6\u30ec\u30c3\u30c8\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b3\u30de\u30fc\u30b7\u30e3\u30eb\u30c1\u30fc\u30e0\u306f\u3069\u3053\u306b\u3044\u3066\u3082\u3001\u533b\u7642\u5f93\u4e8b\u8005\uff08HCP\uff09\u3084\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u306e\u4fa1\u5024\u306e\u9ad8\u3044\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u78ba\u5b9f\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>Agentforce Life Sciences \u62c5\u5f53SVP\u517cGM\u306e\u30b8\u30e7\u30fc\u30fb\u30d5\u30a7\u30e9\u30fc\u30ed\uff08Joe Ferraro\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300cViatris\u304cAgentforce Life Sciences\u3092\u63a1\u7528\u3057\u305f\u3053\u3068\u306f\u3001Salesforce\u306e\u7d71\u5408\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068AI\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u529b\u3092\u8a3c\u660e\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u3053\u306e\u95a2\u4fc2\u306f\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u3092\u30ea\u30fc\u30c9\u3059\u308b\u30e9\u30a4\u30d5\u30b5\u30a4\u30a8\u30f3\u30b9\u4f01\u696d\u304c\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u65b0\u6642\u4ee3\u3092\u53d7\u3051\u5165\u308c\u308b\u6e96\u5099\u304c\u3067\u304d\u3066\u3044\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002Agentforce\u306b\u3088\u308a\u3001Viatris\u306f\u5f93\u6765\u306eCRM\u3092\u8d85\u3048\u3066\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u57fa\u3065\u3044\u305f\u5927\u898f\u6a21\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u63d0\u4f9b\u3092\u652f\u63f4\u3057\u3001\u30e9\u30a4\u30d5\u30b5\u30a4\u30a8\u30f3\u30b9\u696d\u754c\u306b\u304a\u3051\u308b\u30b3\u30de\u30fc\u30b7\u30e3\u30eb\u30a8\u30af\u30bb\u30ec\u30f3\u30b9\u306e\u65b0\u57fa\u6e96\u3092\u78ba\u7acb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u300d<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u8a73\u7d30\u60c5\u5831\">\u8a73\u7d30\u60c5\u5831\uff1a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agentforce 360 for Life Sciences\u3067\u30d1\u30a4\u30ed\u30c3\u30c8\u30d5\u30a7\u30fc\u30ba\u3092\u901a\u904e\u3059\u308b\u65b9\u6cd5\u306e\u8a73\u7d30\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/life-sciences\/resources\/adopting-agentforce-360-for-life-sciences-guide\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n\n\n\n<li>Agentforce Life Sciences\u3092\u63a1\u7528\u3057\u305f\u4f01\u696d\u306e\u8a55\u4fa1\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-life-sciences-140-organizations\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>Salesforce\u306e\u30aa\u30fc\u30d7\u30f3\u306a\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3068\u5f37\u529b\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/blog\/salesforce-scales-agentforce-life-sciences\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\tdata-card-id=\"13508\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/06\/19\/pierre-fabre-agentforce-life-sciences-customer-engagement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=1024\" class=\"content-card__image\" alt=\"Pierre Fabre Selects Agentforce Life Sciences for Customer Engagement\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/05\/Pierre-Fabre-Selects-Agentforce-Life-Sciences-for-Customer-Engagement-1.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/06\/19\/pierre-fabre-agentforce-life-sciences-customer-engagement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tPierre Fabre\u304c\u533b\u7642\u304a\u3088\u3073\u30c0\u30fc\u30de\u30b3\u30b9\u30e1\u30c6\u30a3\u30af\u30b9\u30b1\u30a2\u306e\u5909\u9769\u306b\u5411\u3051\u3066\u300cAgentforce Life Sciences for Customer Engagement\u300d\u3092\u63a1\u7528\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t8\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\tdata-card-id=\"13500\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable 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href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/posts\/13662\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p><br>\u672c\u8a18\u4e8b\u3001\u307e\u305f\u306f\u516c\u5f0f\u306b\u8a00\u53ca\u3055\u308c\u3066\u3044\u308b\u672a\u63d0\u4f9b\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306f\u73fe\u5728\u5229\u7528\u3067\u304d\u306a\u3044\u3082\u306e\u3067\u3042\u308a\u3001\u4e88\u5b9a\u901a\u308a\u306b\u3001\u307e\u305f\u306f\u5168\u304f\u63d0\u4f9b\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306f\u3001\u73fe\u5728\u5229\u7528\u53ef\u80fd\u306a\u6a5f\u80fd\u306b\u57fa\u3065\u3044\u3066\u8cfc\u5165\u3092\u3054\u5224\u65ad\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u203b\u672c\u8a18\u4e8b\u306f2026\u5e746\u67082\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305fSalesforce Agentforce Life Sciences Selected by Viatris as Its Global Customer Engageme 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