{"id":14156,"date":"2026-08-28T11:00:00","date_gmt":"2026-08-28T02:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=14156"},"modified":"2026-08-26T17:16:47","modified_gmt":"2026-08-26T08:16:47","slug":"customer-zero-pilots","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/customer-zero-pilots\/","title":{"rendered":"Salesforce\u306f\u3001\u3044\u304b\u306b\u3057\u3066\u81ea\u793e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u30d1\u30a4\u30ed\u30c3\u30c8\u5c0e\u5165\u3057\u3066\u3044\u308b\u306e\u304b"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u203b\u672c\u8a18\u4e8b\u306f2026\u5e747\u670822\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/customer-zero-pilots\/\" target=\"_blank\" rel=\"noreferrer noopener\">How Salesforce Pilots Its Own Software<\/a>\u306e\u7ffb\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\u591a\u304f\u306e\u4f01\u696d\u306f\u3001\u9867\u5ba2\u3084\u30d9\u30fc\u30bf\u30c6\u30b9\u30bf\u30fc\u306b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4e0d\u5177\u5408\u3092\u898b\u3064\u3051\u3066\u3082\u3089\u3044\u307e\u3059\u3002Salesforce\u306f\u3001\u305d\u306e\u4e0d\u5177\u5408\u3092\u81ea\u3089\u5148\u306b\u898b\u3064\u3051\u308b\u3053\u3068\u3092\u9078\u3073\u307e\u3057\u305f\u3002\u8a00\u3044\u63db\u3048\u308b\u306a\u3089\u3070\u3001Salesforce\u306e\u4e3b\u8981\u88fd\u54c1\u306f\u3001\u9867\u5ba2\u306b\u5c4a\u304f\u524d\u306b\u53b3\u3057\u3044\u8a66\u7df4\u3092\u7d4c\u3066\u3044\u308b\u306e\u3067\u3059\u3002\u305d\u308c\u306f\u300175,000\u4eba\u306eSalesforce\u5f93\u696d\u54e1\u304c\u65e5\u3005\u306e\u696d\u52d9\u3067\u305d\u306e\u88fd\u54c1\u3092\u5b9f\u969b\u306b\u4f7f\u3046\u3068\u3044\u3046\u8a66\u7df4\u3067\u3059\u3002\u5f93\u696d\u54e1\u305f\u3061\u306f\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u3092\u63d0\u51fa\u3057\u3001\u6df7\u6c8c\u3068\u3057\u305f\u5b9f\u969b\u306e\u696d\u52d9\u30b7\u30fc\u30f3\u3067\u305d\u308c\u3089\u3092\u8ca0\u8377\u3092\u304b\u3051\u306a\u304c\u3089\u8a66\u3057\u3001\u8907\u6570\u306e\u8a00\u8a9e\u3067\u554f\u3044\u5408\u308f\u305b\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3064\u307e\u308a\u3001\u5f93\u696d\u54e1\u305f\u3061\u306f\u5b9f\u969b\u306e\u30e6\u30fc\u30b6\u30fc\u3068\u540c\u3058\u884c\u52d5\u3092\u53d6\u308b\u306e\u3067\u3059\u304c\u3001\u305d\u306e\u884c\u52d5\u306f\u88fd\u54c1\u30c1\u30fc\u30e0\u306e\u60f3\u5b9a\u3068\u306f\u307e\u3063\u305f\u304f\u7570\u306a\u308b\u3053\u3068\u3082\u591a\u3044\u306e\u3067\u3059\u3002<br><br>\u3053\u308c\u304cSalesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/use-cases\/customer-zero\/?d=cta-body-promo-1\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Zero<\/a>\u300d\u3068\u3044\u3046\u30e2\u30c7\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/ai-agents\/?d=cta-body-promo-2\" target=\"_blank\" rel=\"noreferrer noopener\">\u81ea\u5f8b\u578b\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\u304c\u3001\u591a\u304f\u306e\u7d44\u7e54\u306b\u3088\u308b\u8a55\u4fa1\u306e\u30b9\u30d4\u30fc\u30c9\u3092\u4e0a\u56de\u308b\u30da\u30fc\u30b9\u3067\u666e\u53ca\u3059\u308b\u306a\u304b\u3001Salesforce\u304c\u81ea\u793e\u88fd\u54c1\u3092\u793e\u5185\u3067\u5fb9\u5e95\u7684\u306b\u691c\u8a3c\u3059\u308b\u305d\u306e\u624b\u6cd5\u306f\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u304a\u3044\u3066\u6700\u3082\u5b66\u3073\u306e\u591a\u3044\u30d7\u30ed\u30bb\u30b9\u306e\u3072\u3068\u3064\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"h-\u4fe1\u5ff5\u306b\u57fa\u3065\u304f\u53d6\u308a\u7d44\u307f-\u30d7\u30ed\u30bb\u30b9\u3067\u306f\u306a\u304f\" class=\"wp-block-heading\"><strong>\u4fe1\u5ff5\u306b\u57fa\u3065\u304f\u53d6\u308a\u7d44\u307f\u3001\u30d7\u30ed\u30bb\u30b9\u3067\u306f\u306a\u304f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce on Salesforce Technology\u306eSVP\u3067\u3042\u308b\u30a2\u30f3\u30c7\u30a3\u30fb\u30db\u30ef\u30a4\u30c8\uff08Andy White\uff09\u306bCustomer Zero\u306b\u3064\u3044\u3066\u8aac\u660e\u3092\u6c42\u3081\u308b\u3068\u3001\u5f7c\u306f\u305d\u308c\u3092\u30d7\u30ed\u30bb\u30b9\u3067\u306f\u306a\u304f\u7406\u5ff5\u3068\u3057\u3066\u8a9e\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Customer Zero\u306f\u3001Salesforce\u304c\u9577\u5e74\u62b1\u3044\u3066\u304d\u305f\u6df1\u3044\u4fe1\u5ff5\u3067\u3059\u3002\u81ea\u793e\u306e\u88fd\u54c1\u3067\u4f1a\u793e\u3092\u904b\u55b6\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u79c1\u305f\u3061\u306f\u88fd\u54c1\u3092\u3088\u308a\u826f\u3044\u3082\u306e\u306b\u3057\u3066\u3044\u307e\u3059<\/strong><\/p>\n<cite><strong>\u30a2\u30f3\u30c7\u30a3\u30fb\u30db\u30ef\u30a4\u30c8\uff08Andy White\uff09\u3001Salesforce SVP<\/strong><\/cite><\/blockquote>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-embed alignright is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/vRb2RUFPPmLEiYnXyiq6n7.jpg\"  data-uuid=\"vRb2RUFPPmLEiYnXyiq6n7\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"187\"\/>\n<\/div><\/figure>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\u30db\u30ef\u30a4\u30c8\u306e\u30c1\u30fc\u30e0\u306f\u300cDigital Enterprise Technology\u300d\uff08DET\uff09\u7d44\u7e54\u306e\u4e00\u90e8\u3067\u3042\u308a\u3001Salesforce\u306e\u88fd\u54c1\u30c1\u30fc\u30e0\u306b\u3068\u3063\u3066\u5358\u306a\u308b\u7a4f\u3084\u304b\u306a\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u306f\u306a\u304f\u3001\u8981\u6c42\u306e\u53b3\u3057\u3044\u793e\u5185\u9867\u5ba2\u3068\u3057\u3066\u6a5f\u80fd\u3057\u3066\u3044\u307e\u3059\u3002\u540c\u30c1\u30fc\u30e0\u306f\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u3092\u5b9f\u969b\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u306b\u7d44\u307f\u8fbc\u307f\u3001\u53b3\u683c\u306a\u4e8b\u696d\u6210\u679c\u306b\u57fa\u3065\u3044\u3066\u8a55\u4fa1\u3057\u3001\u305d\u306e\u7d50\u679c\u3092\u958b\u767a\u30b5\u30a4\u30af\u30eb\u306b\u76f4\u63a5\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DET\u3068\u88fd\u54c1\u958b\u767a\u3068\u306e\u95a2\u4fc2\u306f\u591a\u9762\u7684\u3067\u3059\u300275,000\u4eba\u306e\u793e\u5185\u30e6\u30fc\u30b6\u30fc\u306e\u30cb\u30fc\u30ba\u3084\u4e0d\u6e80\u3092\u4ee3\u5f01\u3059\u308b\u7acb\u5834\u3068\u3001\u30b3\u30b9\u30c8\u3092\u7ba1\u7406\u3057\u3001\u6307\u6a19\u3092\u8ffd\u8de1\u3057\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u4e8b\u696d\u904b\u55b6\u8005\u3068\u3057\u3066\u306e\u7acb\u5834\u3092\u517c\u306d\u3066\u3044\u307e\u3059\u3002\u305d\u3057\u3066\u6700\u5f8c\u306b\u91cd\u8981\u306a\u70b9\u3068\u3057\u3066\u3001DET\u306fSalesforce\u81ea\u8eab\u306e\u305f\u3081\u306e\u30aa\u30fc\u30c0\u30fc\u30e1\u30a4\u30c9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u306f\u306a\u304f\u3001Salesforce\u306e\u9867\u5ba2\u306e\u305f\u3081\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u8ffd\u6c42\u3057\u3066\u3044\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\u306e\u5f93\u696d\u54e1\u306f\u3053\u306e\u95a2\u4fc2\u3092\u7406\u89e3\u3057\u3066\u3044\u307e\u3059\u3002\u6570\u30ab\u6708\u5148\u306b\u5e02\u5834\u306b\u51fa\u308b\u306f\u305a\u306e\u3001\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u3078\u306e\u65e9\u671f\u30a2\u30af\u30bb\u30b9\u306f\u3001\u5f93\u696d\u54e1\u306b\u672c\u7269\u306e\u71b1\u610f\u3092\u751f\u307f\u51fa\u3057\u3001\u305d\u306e\u3042\u308b\u7a2e\u306e\u7279\u6a29\u3053\u305d\u304c\u3053\u306e\u30e2\u30c7\u30eb\u3092\u6a5f\u80fd\u3055\u305b\u308b\u8981\u7d20\u306e\u4e00\u3064\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u4e00\u822c\u7684\u306b\u30d9\u30fc\u30bf\u30d7\u30ed\u30b0\u30e9\u30e0\u306f\u3001\u4e00\u90e8\u306e\u9867\u5ba2\u306b\u6a5f\u80fd\u3092\u8a66\u3057\u3066\u3082\u3089\u3044\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u6c42\u3081\u308b\u3082\u306e\u3067\u3059\u304c\u3001Customer Zero\u3067\u306f\u4f01\u696d\u5168\u4f53\u304c\u672a\u5b8c\u6210\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u4e8b\u696d\u3092\u904b\u55b6\u3059\u308b\u3053\u3068\u3092\u6c42\u3081\u3089\u308c\u3001\u305d\u306e\u5f53\u521d\u306e\u4e0d\u4fbf\u3055\u3053\u305d\u304c\u53d6\u308a\u7d44\u307f\u306e\u76ee\u7684\u3067\u3042\u308a\u3001\u53c2\u52a0\u306e\u5bfe\u4fa1\u3067\u3042\u308b\u3068\u4f4d\u7f6e\u3065\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"h-\u4f55\u3092\u30d1\u30a4\u30ed\u30c3\u30c8\u5bfe\u8c61\u306b\u3059\u308b\u306e\u304b\" class=\"wp-block-heading\"><strong>\u4f55\u3092\u30d1\u30a4\u30ed\u30c3\u30c8\u5bfe\u8c61\u306b\u3059\u308b\u306e\u304b<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u3059\u3079\u3066\u306e\u30c4\u30fc\u30eb\u304c\u3001\u3059\u3050\u306bCustomer Zero\u306e\u5bfe\u8c61\u306b\u306a\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9078\u5b9a\u3055\u308c\u308b\u30c4\u30fc\u30eb\u306f\u3001\u4f1a\u793e\u304c\u30b9\u30d4\u30fc\u30c9\u3092\u4e0a\u3052\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u88fd\u54c1\u3078\u306e\u610f\u56f3\u7684\u306a\u6295\u8cc7\u3067\u3042\u308a\u3001\u305d\u306e\u88fd\u54c1\u304c\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3057\u5f97\u308b\u304b\u3001\u3042\u308b\u3044\u306f\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3059\u3079\u304d\u304b\u3092\u898b\u6975\u3081\u308b\u305f\u3081\u306e\u3082\u306e\u3067\u3059\u3002\u53ef\u80fd\u306a\u9650\u308a\u3001\u305d\u306e\u30c4\u30fc\u30eb\u306f\u30b0\u30ea\u30fc\u30f3\u30d5\u30a3\u30fc\u30eb\u30c9\uff08\u8a00\u3044\u63db\u3048\u308b\u306a\u3089\u3070\u30bc\u30ed\u30d9\u30fc\u30b9\u3001\u5b8c\u5168\u65b0\u898f\uff09\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3068\u7d44\u307f\u5408\u308f\u305b\u3089\u308c\u307e\u3059\u3002\u3064\u307e\u308a\u3001Salesforce\u5185\u306b\u660e\u78ba\u306a\u696d\u52d9\u30cb\u30fc\u30ba\u304c\u3042\u308a\u306a\u304c\u3089\u65e2\u5b58\u306e\u89e3\u6c7a\u7b56\u304c\u306a\u3044\u696d\u52d9\u9818\u57df\u3092\u898b\u3064\u3051\u3001\u305d\u3053\u304b\u3089\u7740\u624b\u3059\u308b\u3068\u3044\u3046\u3082\u306e\u3067\u3059\u3002\u771f\u306e\u30b0\u30ea\u30fc\u30f3\u30d5\u30a3\u30fc\u30eb\u30c9\u9818\u57df\u3067\u306f\u3001\u7834\u58ca\u3059\u3079\u304d\u65e2\u5b58\u306e\u30d7\u30ed\u30bb\u30b9\u3082\u3001\u640d\u306a\u3046\u3079\u304d\u6839\u5f37\u3044\u30e6\u30fc\u30b6\u30fc\u306e\u671f\u5f85\u3082\u3001\u5b88\u308b\u3079\u304d\u5f93\u6765\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u57fa\u6e96\u3082\u5b58\u5728\u3057\u307e\u305b\u3093\u3002\u521d\u671f\u306e\u30d1\u30a4\u30ed\u30c3\u30c8\u304c\u3046\u307e\u304f\u3044\u304b\u306a\u304b\u3063\u305f\u5834\u5408\u3067\u3082\u3001\u958b\u767a\u8005\u306f\u5f93\u696d\u54e1\u304c\u3059\u3067\u306b\u983c\u308a\u306b\u3057\u3066\u3044\u308b\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u4fe1\u983c\u3092\u640d\u306a\u3046\u3053\u3068\u306a\u304f\u3001\u65b9\u5411\u3092\u4fee\u6b63\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Zero\u306e\u80cc\u666f\u306b\u3042\u308b\u8003\u3048\u65b9\u81ea\u4f53\u306f\u3001\u65b0\u3057\u3044\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002Salesforce\u306f\u9577\u5e74\u3001\u81ea\u793e\u306e\u4e8b\u696d\u3092\u81ea\u793e\u88fd\u54c1\u3067\u904b\u55b6\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u3053\u306e\u53d6\u308a\u7d44\u307f\u306f\u793e\u5185\u3067\u306f\u300cSalesforce on Salesforce\u300d\u3068\u547c\u3070\u308c\u3066\u3044\u307e\u3059\u3002 <a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/?d=cta-body-promo-3\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u306e\u767b\u5834\u306b\u3088\u3063\u3066\u5909\u5316\u3057\u305f\u306e\u306f\u3001\u305d\u306e\u30b9\u30d4\u30fc\u30c9\u3067\u3059\u3002\u521d\u3081\u3066\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u69cb\u7bc9\u306b\u30b3\u30fc\u30c9\u304c\u4e0d\u8981\u3068\u306a\u308a\u3001\u6e96\u5099\u306b\u304b\u304b\u308b\u6642\u9593\u3082\u3054\u304f\u308f\u305a\u304b\u306b\u306a\u3063\u305f\u3053\u3068\u3067\u3001\u793e\u5185\u306e\u3055\u307e\u3056\u307e\u306a\u30c1\u30fc\u30e0\u304c\u305d\u308c\u306b\u5fdc\u3058\u3066\u52d5\u304d\u59cb\u3081\u307e\u3057\u305f\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6570\u306f\u307b\u307c\u4e00\u591c\u306b\u3057\u3066\u6570\u767e\u306b\u9054\u3057\u3001\u5c0e\u5165\u72b6\u6cc1\u306b\u306f\u3070\u3089\u3064\u304d\u304c\u751f\u3058\u3001\u54c1\u8cea\u306b\u3082\u5f71\u97ff\u304c\u51fa\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Zero &amp; Agentforce Transformation Lead\u3067\u3042\u308a\u3001Salesforce\u306e\u90e8\u9580\u6a2a\u65ad\u7684\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u3092\u7ba1\u7406\u3059\u308b\u7acb\u5834\u306b\u3042\u308b\u30ea\u30ba\u30fb\u30a2\u30ed\u30a4\u30b8\uff08Liz Aloisi\uff09\u306f\u3001\u3053\u306e\u73fe\u8c61\u3092\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4e71\u7acb\uff08agent sprawl\uff09\u300d\u3068\u540d\u4ed8\u3051\u307e\u3057\u305f\u3002\u3053\u306e\u6df7\u4e71\u304b\u3089\u3001Customer Zero\u3068\u3057\u3066\u306e\u5b66\u3073\u304c\u751f\u307e\u308c\u307e\u3057\u305f\u3002\u305d\u308c\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6570\u3092\u7d5e\u308a\u3001\u3088\u308a\u8cea\u306e\u9ad8\u3044\u3082\u306e\u3092\u69cb\u7bc9\u3057\u3001\u614e\u91cd\u306b\u898f\u6a21\u3092\u62e1\u5927\u3059\u308b\u3068\u3044\u3046\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c3\u30c8\u30d5\u30a3\u30c3\u30c8\u3082\u91cd\u8981\u306a\u8981\u7d20\u3067\u3059\u3002Customer Zero\u306f\u3001\u793e\u5185\u306e\u696d\u52d9\u9042\u884c\u4e0a\u306e\u8ab2\u984c\u304c\u793e\u5916\u306e\u3001\u3064\u307e\u308a\u30de\u30fc\u30b1\u30c3\u30c8\u306e\u30cb\u30fc\u30ba\u3092\u53cd\u6620\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u3001\u6700\u3082\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002\u30db\u30ef\u30a4\u30c8\u306e\u8a00\u8449\u3092\u501f\u308a\u308c\u3070\u3001Salesforce\u306e\u3088\u3046\u306a\u7279\u6027\u3092\u6301\u305f\u306a\u3044\u9867\u5ba2\u5411\u3051\u306b\u4f5c\u3089\u308c\u305f\u88fd\u54c1\u306f\u3001\u672c\u6765\u3001\u793e\u5185\u3067\u306e\u30d1\u30a4\u30ed\u30c3\u30c8\u5c0e\u5165\u306b\u306f\u9069\u3055\u306a\u3044\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3068\u3044\u3048\u307e\u3059\u3002\u88fd\u54c1\u3092\u4f5c\u308b\u5074\u3001\u30c6\u30b9\u30c8\u3059\u308b\u5074\u3001\u6700\u7d42\u7684\u306b\u8cfc\u5165\u3059\u308b\u5074\u306e\u9593\u306e\u4e09\u8005\u9593\u306e\u4e00\u81f4\u304c\u3042\u308b\u3053\u3068\u3067\u3001\u771f\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u610f\u5473\u3092\u6301\u3064\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\tdata-card-id=\"11136\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-on-salesforce-help-japan\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=1024\" class=\"content-card__image\" alt=\"TOP\u30d8\u30eb\u30d7\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2025\/06\/TOP\u30d8\u30eb\u30d7.jpg?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-on-salesforce-help-japan\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001\u81ea\u793e\u306e\u30d8\u30eb\u30d7\u30b5\u30a4\u30c8\u3067\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cAgentforce\u300d\u306b\u3088\u308b\u65e5\u672c\u8a9e\u30b5\u30dd\u30fc\u30c8\u3092\u958b\u59cb\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\tdata-card-id=\"13616\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/06\/09\/customer_zero_survey\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image2.jpg?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/06\/09\/customer_zero_survey\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001AI\u6d3b\u7528\u3067\u5275\u51fa\u3057\u305f\u9031\u5e73\u57474.6\u6642\u9593\u3092\u300c\u9867\u5ba2\u4fa1\u5024\u5275\u9020\u300d\u3078\u518d\u6295\u8cc7\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t7\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/posts\/14156\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h2 id=\"h-\u30d1\u30a4\u30ed\u30c3\u30c8\u7248\u306e\u8a2d\u8a08\" class=\"wp-block-heading\"><strong>\u30d1\u30a4\u30ed\u30c3\u30c8\u7248\u306e\u8a2d\u8a08<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d1\u30a4\u30ed\u30c3\u30c8\u7248\u306e\u8a2d\u8a08\u5bfe\u8c61\u304c\u7279\u5b9a\u3055\u308c\u308b\u3068\u3001\u3059\u3079\u3066\u306eCustomer Zero\u30d1\u30a4\u30ed\u30c3\u30c8\u306f\u4f53\u7cfb\u7acb\u3063\u305f\u624b\u9806\u3092\u8e0f\u307f\u307e\u3059\u3002\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3092\u8003\u6848\u3057\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u69cb\u6210\u3057\u3001\u30c6\u30b9\u30c8\u3092\u884c\u3044\u3001\u30ea\u30ea\u30fc\u30b9\u30ea\u30f3\u30b0\uff08\u6bb5\u968e\u7684\u306b\u914d\u4fe1\u30b0\u30eb\u30fc\u30d7\uff09\u3078\u5c55\u958b\u3057\u3001\u62e1\u5927\u524d\u306b\u6ce8\u610f\u6df1\u304f\u76e3\u7763\u3059\u308b\u3068\u3044\u3046\u6d41\u308c\u3067\u3059\u3002\u30ea\u30ea\u30fc\u30b9\u30ea\u30f3\u30b0\u306f\u901a\u5e38\u3001\u6570\u767e\u4eba\u306e\u5f93\u696d\u54e1\u3068\u3044\u3046\u5c0f\u898f\u6a21\u306a\u5358\u4f4d\u304b\u3089\u59cb\u307e\u308a\u3001\u305d\u306e\u5f8c\u306f\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3067\u306f\u306a\u304f\u30b7\u30b0\u30ca\u30eb\u306b\u57fa\u3065\u3044\u3066\u898f\u6a21\u3092\u62e1\u5927\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u30db\u30ef\u30a4\u30c8\u306e\u30c1\u30fc\u30e0\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u7cbe\u5ea6\u304c70%\u306b\u9054\u3059\u308b\u307e\u3067\u3001\u5bfe\u8c61\u3092\u5168\u5f93\u696d\u54e1\u306b\u62e1\u5927\u3057\u307e\u305b\u3093\u3002\u3053\u306e\u57fa\u6e96\u306f\u3001\u4ee3\u66ff\u5bfe\u8c61\u3068\u306a\u308b\u4eba\u9593\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u6bd4\u8f03\u3057\u305f\u969b\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6027\u80fd\u306b\u5bfe\u3059\u308b\u4fe1\u983c\u5ea6\u3092\u53cd\u6620\u3057\u305f\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u300c\u76e3\u7763\u300d\u306e\u6bb5\u968e\u3053\u305d\u304c\u3001\u672c\u5f53\u306e\u5b66\u3073\u304c\u751f\u307e\u308c\u308b\u5834\u3067\u3059\u3002<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/observability\/?d=cta-body-promo-4\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Observability<\/a>\u3092\u7528\u3044\u3066\u3001\u30c1\u30fc\u30e0\u306f\u3059\u3079\u3066\u306e\u3084\u308a\u53d6\u308a\u3092\u691c\u8a3c\u3057\u307e\u3059\u3002\u5f93\u696d\u54e1\u304c\u4f55\u3092\u8cea\u554f\u3057\u305f\u304b\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4f55\u3092\u8fd4\u7b54\u3057\u305f\u304b\u3001\u305d\u3057\u3066\u3069\u3053\u3067\u5bfe\u8a71\u304c\u7834\u7dbb\u3057\u305f\u304b\u3092\u542b\u3081\u3066\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30d1\u30bf\u30fc\u30f3\u304c\u3001\u6b21\u306e\u6539\u5584\u30b5\u30a4\u30af\u30eb\u3092\u63a8\u9032\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TechForce\u306eSenior Director\u30b8\u30a7\u30a4\u30bd\u30f3\u30fb\u30da\u30ec\u30b9\uff08Jason Perez\uff09\u3068\u3001\u305d\u306e\u30c1\u30fc\u30e0\u306fTechForce Agent\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u7d76\u3048\u305a\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u3084\u308a\u53d6\u308a\u3092\u5206\u6790\u3057\u3001\u30e2\u30c7\u30eb\u3092\u8abf\u6574\u3057\u3001\u4fe1\u983c\u304c\u9ad8\u307e\u308b\u306b\u3064\u308c\u3066\u30a2\u30af\u30bb\u30b9\u3092\u6bb5\u968e\u7684\u306b\u62e1\u5927\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"h-customer-zero\u306e\u5b9f\u8df5\u4f8b-techforce-agent\" class=\"wp-block-heading\"><strong>Customer Zero\u306e\u5b9f\u8df5\u4f8b\uff1aTechForce Agent<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">TechForce Agent\u306f\u3001Customer Zero\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u8a2d\u8a08\u3069\u304a\u308a\u306b\u6a5f\u80fd\u3057\u3066\u3044\u308b\u3001Salesforce\u306b\u304a\u3051\u308b\u6700\u3082\u660e\u78ba\u306a\u4f8b\u306e\u3072\u3068\u3064\u3067\u3059\u3002TechForce\u306f\u300175,000\u4eba\u5168\u54e1\u306eSalesforce\u5f93\u696d\u54e1\u306b\u5bfe\u3059\u308bIT\u30b5\u30dd\u30fc\u30c8\u3092\u62c5\u3063\u3066\u304a\u308a\u3001\u5931\u6557\u304c\u3059\u3050\u306b\u76ee\u306b\u898b\u3048\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3082\u5373\u5ea7\u306b\u5f97\u3089\u308c\u308b\u3001\u5927\u91cf\u304b\u3064\u5f71\u97ff\u306e\u5927\u304d\u3044\u74b0\u5883\u3067\u904b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30da\u30ec\u30b9\u306e\u30c1\u30fc\u30e0\u304c\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u306bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u8a66\u9a13\u5c0e\u5165\u3057\u59cb\u3081\u305f\u969b\u3001\u6700\u3082\u5358\u7d14\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3001\u3064\u307e\u308a\u77e5\u8b58\u306b\u95a2\u3059\u308b\u8cea\u554f\u3078\u306e\u56de\u7b54\u304b\u3089\u7740\u624b\u3057\u307e\u3057\u305f\u3002\u5bfe\u5fdc\u7387\uff08\u30cf\u30f3\u30c9\u30eb\u30ec\u30fc\u30c8\uff09\u3001\u3059\u306a\u308f\u3061\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4eba\u9593\u306e\u4ecb\u5728\u306a\u3057\u306b\u5b8c\u5168\u306b\u89e3\u6c7a\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u4f9d\u983c\u306e\u5272\u5408\u306f\u3001\u307b\u307c\u5373\u5ea7\u306b30%\u53f0\u524d\u534a\u307e\u3067\u4e0a\u6607\u3057\u305f\u306e\u3067\u3059\u3002\u3053\u308c\u306f\u521d\u52d5\u3068\u3057\u3066\u306f\u975e\u5e38\u306b\u826f\u597d\u306a\u7d50\u679c\u3067\u3042\u308a\u3001\u30c1\u30fc\u30e0\u306b\u62e1\u5927\u306b\u5411\u3051\u305f\u65e9\u671f\u306e\u30b7\u30b0\u30ca\u30eb\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305d\u306e\u5f8c\u3001\u3088\u308a\u8907\u96d1\u306a\u696d\u52d9\u30d5\u30ed\u30fc\u304c\u5bfe\u8c61\u3068\u306a\u308a\u3001\u305d\u308c\u306b\u4f34\u3063\u3066\u3001\u5b9f\u969b\u306e\u904b\u7528\u3067\u3057\u304b\u751f\u3058\u306a\u3044\u7a2e\u985e\u306e\u6469\u64e6\u3082\u898b\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002TechForce\u306f\u3001\u7d1b\u5931\u30fb\u76d7\u96e3\u30c7\u30d0\u30a4\u30b9\u3078\u306e\u5bfe\u5fdc\u3092\u983b\u7e41\u306b\u884c\u3063\u3066\u3044\u307e\u3059\u304c\u3001\u3053\u308c\u306f1\u4ef6\u3042\u305f\u308a1\u6642\u9593\u4ee5\u4e0a\u3092\u8981\u3059\u308b\u3001\u4eba\u9593\u306b\u3088\u308b\u78ba\u8a8d\u3068\u51e6\u7406\u304c\u5fc5\u8981\u306a\u696d\u52d9\u3067\u3059\u3002\u540c\u30b0\u30eb\u30fc\u30d7\u306f\u5f53\u521d\u3001\u3053\u3046\u3057\u305f\u5831\u544a\u3078\u306e\u5bfe\u5fdc\u306b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u304c\u3001\u5f93\u696d\u54e1\u306f\u7d1b\u5931\u3057\u305f\u6a5f\u5668\u3092\u81ea\u7136\u8a00\u8a9e\u3067\u8868\u73fe\u3057\u3001\u3042\u308b\u4eba\u306f\u300cphone\u300d\u3001\u5225\u306e\u4eba\u306f\u300ciPhone\u300d\u3001\u307e\u305f\u5225\u306e\u4eba\u306f\u300cPixel\u300d\u3068\u5165\u529b\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3053\u308c\u3089\u306e\u8868\u73fe\u3092\u4f1a\u793e\u306e\u6b63\u78ba\u306a\u8cc7\u7523\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u6b63\u3057\u304f\u5bfe\u5fdc\u3065\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u304b\u3063\u305f\u305f\u3081\u3001\u8aa4\u3063\u305f\u30c7\u30d0\u30a4\u30b9\u3092\u30ed\u30c3\u30af\u3057\u305f\u308a\u3001\u8aa4\u3063\u305f\u4f4f\u6240\u306b\u4ee3\u66ff\u6a5f\u3092\u767a\u9001\u3057\u305f\u308a\u3059\u308b\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u554f\u984c\u306e\u89e3\u6c7a\u306b\u306f\u3001\u30b7\u30ea\u30a2\u30eb\u756a\u53f7\u3068\u30c7\u30d0\u30a4\u30b9\u8a18\u9332\u306b\u5bfe\u3059\u308b\u78ba\u5b9a\u7684\u306a\u30de\u30c3\u30c1\u30f3\u30b0\u30ec\u30a4\u30e4\u30fc\u306e\u69cb\u7bc9\u304c\u5fc5\u8981\u3067\u3042\u308a\u3001\u3053\u308c\u306f\u5b9f\u969b\u306eIT\u696d\u52d9\u304b\u3089\u751f\u307e\u308c\u305f\u89e3\u6c7a\u7b56\u3067\u3057\u305f\u3002\u3053\u306e\u89e3\u6c7a\u7b56\u306f\u3001\u300cAgentforce Graph\u300d\u306e\u958b\u767a\u306b\u3082\u76f4\u63a5\u3064\u306a\u304c\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u81ea\u7136\u8a00\u8a9e\u306b\u3088\u308b\u5165\u529b\u3068\u69cb\u9020\u5316\u3055\u308c\u305f\u4f01\u696d\u30c7\u30fc\u30bf\u3068\u306e\u9593\u3067\u3001\u6b63\u78ba\u304b\u3064\u691c\u8a3c\u6e08\u307f\u306e\u7d50\u3073\u3064\u3051\u3092\u884c\u3046\u3053\u3068\u3092\u53ef\u80fd\u306b\u3059\u308b\u6a5f\u80fd\u3067\u3042\u308a\u3001\u73fe\u5728\u3067\u306f\u5916\u90e8\u306e\u9867\u5ba2\u306b\u3082\u6a19\u6e96\u6a5f\u80fd\u3068\u3057\u3066\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u3001Customer Zero\u304c\u3001\u7ba1\u7406\u3055\u308c\u305f\u30c6\u30b9\u30c8\u3067\u306f\u6c7a\u3057\u3066\u5f97\u3089\u308c\u306a\u3044\u3088\u3046\u306a\u88fd\u54c1\u306b\u95a2\u3059\u308b\u77e5\u898b\u3092\u751f\u307f\u51fa\u3059\u69d8\u5b50\u3092\u793a\u3059\u3001\u9bae\u3084\u304b\u306a\u4e00\u4f8b\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u30da\u30ec\u30b9\u6c0f\u306e\u30c1\u30fc\u30e0\u306f\u3001\u81ea\u3089\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3059\u308b\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5f7c\u3089\u306f\u88fd\u54c1\u30c1\u30fc\u30e0\u306b\u3001\u60f3\u5b9a\u3057\u3066\u3044\u306a\u304b\u3063\u305f\u8ab2\u984c\u3092\u63d0\u793a\u3057\u3001\u88fd\u54c1\u30c1\u30fc\u30e0\u304c\u305d\u308c\u3092\u3059\u3079\u3066\u306e\u9867\u5ba2\u306e\u305f\u3081\u306b\u89e3\u6c7a\u3057\u305f\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">18\u30ab\u6708\u306b\u308f\u305f\u308b\u6539\u5584\u306e\u7d50\u679c\u3001TechForce Agent\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u30b9\u30b3\u30a2\u306f76%\u304b\u308990%\u307e\u3067\u4e0a\u6607\u3057\u3066\u3044\u307e\u3059\u3002\u5e74\u672b\u307e\u3067\u306b\u306f95%\u3092\u76ee\u6a19\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u304b\u3064\u30661\u6642\u9593\u4ee5\u4e0a\u3092\u8981\u3057\u3066\u3044\u305f\u7d1b\u5931\u30fb\u76d7\u96e3\u5bfe\u5fdc\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u3001\u73fe\u5728\u3067\u306f\u7d0415\u5206\u3067\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"h-\u5b9f\u8df5\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30eb\u30fc\u30d7\u306e\u62e1\u5927\" class=\"wp-block-heading\"><strong>\u5b9f\u8df5\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30eb\u30fc\u30d7\u306e\u62e1\u5927<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">TechForce Agent\u306e\u30c6\u30b9\u30c8\u306f\u3001\u793e\u5185\u30d1\u30a4\u30ed\u30c3\u30c8\u306e\u6700\u3082\u7d14\u7c8b\u306a\u5f62\u3068\u3044\u3048\u307e\u3059\u3002\u3053\u308c\u306b\u5bfe\u3057\u3066\u3001\u4ed6\u306eCustomer Zero\u306e\u5c55\u958b\u306f\u7570\u306a\u308b\u5f62\u3067\u904b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002Salesforce\u81ea\u8eab\u306e\u9867\u5ba2\u5411\u3051\u30b5\u30fc\u30d3\u30b9\u4e0a\u3067\u7a3c\u50cd\u3057\u3001\u5f93\u696d\u54e1\u3068\u5916\u90e8\u306e\u9867\u5ba2\u304c\u540c\u3058\u672c\u756a\u88fd\u54c1\u3092\u4e26\u884c\u3057\u3066\u5229\u7528\u3057\u3001\u6539\u5584\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u884c\u308f\u308c\u307e\u3059\u3002Help Agent\u3001<a href=\"https:\/\/help.salesforce.com\/s\/\" target=\"_blank\" rel=\"noreferrer noopener\">help.salesforce.com<\/a>\u4e0a\u3067\u306eSalesforce\u306b\u3088\u308bAgentforce\u306e\u5b9f\u88c5\u306f\u30012024\u5e7410\u6708\u306b\u30ed\u30fc\u30f3\u30c1\u3055\u308c\u305f\u3001\u305d\u306e\u6700\u3082\u4ee3\u8868\u7684\u306a\u4f8b\u3067\u3059\u3002400\u4e07\u4ef6\u3092\u8d85\u3048\u308b\u5bfe\u8a71\u3092\u7d4c\u3066\u3001\u73fe\u5728\u3067\u306f\u554f\u3044\u5408\u308f\u305b\u306e\u7d0470%\u3092\u4eba\u624b\u3092\u4ecb\u3055\u305a\u306b\u89e3\u6c7a\u3057\u3066\u304a\u308a\u3001\u5e74\u672b\u307e\u3067\u306b80%\u3092\u76ee\u6a19\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-help-agent-announcement\/?d=cta-body-promo-5\" target=\"_blank\" rel=\"noreferrer noopener\">Help Agent\u304cCustomer Zero\u306e\u7269\u8a9e\u306b\u304a\u3044\u3066\u91cd\u8981\u3067\u3042\u308b\u7406\u7531<\/a>\u306f\u3001\u305d\u306e\u80cc\u5f8c\u306b\u3042\u308b\u6539\u5584\u3078\u306e\u898f\u5f8b\u306b\u3042\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001Salesforce\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Help Agent\u304c\u3069\u3053\u304b\u3089\u56de\u7b54\u3092\u5f97\u3066\u3044\u308b\u306e\u304b\u306b\u3064\u3044\u3066\u3088\u308a\u8a73\u3057\u3044\u60c5\u5831\u3092\u6c42\u3081\u3066\u3044\u305f\u305f\u3081\u3001\u30a2\u30eb\u30d5\u30a1\u30b7\u30e3\u30fb\u30ba\u30eb\u30ad\u30d5\u30ea\uff08Alfasha Zulkifli\uff09\u306e\u30c1\u30fc\u30e0\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30a4\u30f3\u30e9\u30a4\u30f3\u5f15\u7528\u6a5f\u80fd\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\u30c1\u30fc\u30e0\u304c\u3053\u306e\u5f15\u7528\u6a5f\u80fd\u3092\u793e\u5185\u3067\u30c6\u30b9\u30c8\u3057\u305f\u3068\u3053\u308d\u3001\u5229\u7528\u7387\u306f27%\u4e0a\u6607\u3057\u3001\u4fe1\u983c\u5ea6\u306b\u95a2\u3059\u308b\u6307\u6a19\u3082\u660e\u78ba\u306b\u6539\u5584\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u3092\u5916\u90e8\u306e\u9867\u5ba2\u306b\u5c55\u958b\u3057\u305f\u7d50\u679c\u3082\u540c\u69d8\u306e\u88cf\u4ed8\u3051\u3068\u306a\u308a\u3001\u300c\u793e\u5185\u3067\u6a5f\u80fd\u3059\u308b\u3082\u306e\u306f\u3001\u793e\u5916\u3067\u3082\u6a5f\u80fd\u3059\u308b\u300d\u3068\u3044\u3046Customer Zero\u306e\u6838\u5fc3\u7684\u306a\u8003\u3048\u3092\u76f4\u63a5\u7684\u306b\u5b9f\u8a3c\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">GTM AI Strategy Director\u306e\u30af\u30ea\u30b9\u30c6\u30a3\u30fc\u30ca\u30fb\u30e2\u30f3\u30c7\u30a3\u30fc\u30cb\uff08Cristina Mondini\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u79c1\u305f\u3061\u306f\u5c11\u3057\u6094\u3057\u3044\u6c17\u6301\u3061\u306b\u306a\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306f\u3053\u306e\u7d20\u6674\u3089\u3057\u3044\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6700\u521d\u304b\u3089\u305d\u306e\u307e\u307e\u624b\u306b\u3067\u304d\u307e\u3059\u304c\u3001\u79c1\u305f\u3061\u793e\u5185\u306e\u30c1\u30fc\u30e0\u306f\u3001\u305d\u3053\u306b\u81f3\u308b\u307e\u3067\u306b\u591a\u304f\u306e\u8a66\u884c\u932f\u8aa4\u3092\u91cd\u306d\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u304b\u3063\u305f\u304b\u3089\u3067\u3059\u300d<\/p>\n\n\n\n<h2 id=\"h-\u6210\u529f\u306e\u5b9a\u7fa9\u3068-\u305d\u306e\u30b4\u30fc\u30eb\u3092\u52d5\u304b\u3057\u7d9a\u3051\u308b\u3053\u3068\" class=\"wp-block-heading\"><strong>\u6210\u529f\u306e\u5b9a\u7fa9\u3068\u3001\u305d\u306e\u30b4\u30fc\u30eb\u3092\u52d5\u304b\u3057\u7d9a\u3051\u308b\u3053\u3068<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/ai-software-development\/?d=cta-body-promo-6\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u306a\u958b\u767a<\/a>\u306b\u304a\u3051\u308b\u96e3\u3057\u3044\u8ab2\u984c\u306e\u4e00\u3064\u306f\u3001\u5341\u5206\u306a\u30c7\u30fc\u30bf\u304c\u96c6\u307e\u308b\u524d\u306b\u300c\u826f\u3044\u72b6\u614b\u300d\u3068\u306f\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u304b\u3092\u4e88\u6e2c\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u30d1\u30a4\u30ed\u30c3\u30c8\u3092\u62e1\u5927\u3059\u308b\u524d\u306b\u3001\u30c1\u30fc\u30e0\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u30d9\u30fc\u30b9\u30e9\u30a4\u30f3\u3068\u76f4\u63a5\u6bd4\u8f03\u3057\u3066\u6e2c\u5b9a\u3057\u307e\u3059\u3002\u30a2\u30ed\u30a4\u30b8\uff08Aloisi\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u81ea\u5206\u304c\u3069\u3053\u304b\u3089\u59cb\u3081\u305f\u306e\u304b\u304c\u5206\u304b\u3089\u306a\u3051\u308c\u3070\u3001\u3069\u308c\u3060\u3051\u6e2c\u5b9a\u53ef\u80fd\u306a\u6539\u5584\u3092\u5b9f\u73fe\u3057\u305f\u306e\u304b\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u306f\u96e3\u3057\u304f\u306a\u308a\u307e\u3059\u300d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d9\u30fc\u30b9\u30e9\u30a4\u30f3\u3092\u8d85\u3048\u3066\u3001\u6210\u529f\u306e\u305f\u3081\u306b\u306f\u76ee\u6a19\u304c\u5909\u5316\u3057\u7d9a\u3051\u308b\u3053\u3068\u3092\u53d7\u3051\u5165\u308c\u308b\u5fc5\u8981\u3082\u3042\u308a\u307e\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6027\u80fd\u304c\u65e2\u5b58\u306e\u30c6\u30b9\u30c8\u30b1\u30fc\u30b9\u306b\u5bfe\u3057\u3066\u5411\u4e0a\u3059\u308b\u306b\u3064\u308c\u3066\u3001\u30c1\u30fc\u30e0\u306f\u3088\u308a\u96e3\u6613\u5ea6\u306e\u9ad8\u3044\u30c6\u30b9\u30c8\u30b1\u30fc\u30b9\u3092\u5c0e\u5165\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u5b9f\u969b\u306e\u30b5\u30dd\u30fc\u30c8\u30c7\u30fc\u30bf\u304b\u3089\u5f97\u3089\u308c\u305f\u3001\u73fe\u5b9f\u7684\u306a\u9867\u5ba2\u304b\u3089\u306e\u8cea\u554f\u306a\u3069\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u3059\u3067\u306b\u7fd2\u5f97\u3057\u305f\u9818\u57df\u306b\u610f\u56f3\u7684\u306b\u6311\u6226\u3059\u308b\u3088\u3046\u306a\u3082\u306e\u3067\u3059\u3002\u534a\u5e74\u524d\u306b\u306f\u512a\u79c0\u3068\u3055\u308c\u305f\u30b9\u30b3\u30a2\u304c\u3001\u65b0\u305f\u306a\u6700\u4f4e\u57fa\u6e96\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u4ed5\u7d44\u307f\u306f\u5358\u7d14\u3067\u3059\u3002\u57fa\u6e96\u3092\u4e0a\u3052\u308c\u3070\u3001\u88fd\u54c1\u306f\u3088\u308a\u826f\u304f\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h2 id=\"h-\u3069\u306e\u7d44\u7e54\u3082\u5b66\u3079\u308b\u3053\u3068\u306f\" class=\"wp-block-heading\"><strong>\u3069\u306e\u7d44\u7e54\u3082\u5b66\u3079\u308b\u3053\u3068\u306f\uff1f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u88fd\u54c1\u3092\u9867\u5ba2\u304c\u76ee\u306b\u3059\u308b\u524d\u306b\u3001\u81ea\u793e\u306e\u5f93\u696d\u54e1\u3092\u30c6\u30b9\u30c8\u306e\u6700\u524d\u7dda\u3068\u3057\u3066\u6d3b\u7528\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u3059\u3079\u3066\u306e\u4f01\u696d\u306b\u5bfe\u3057\u3066\u3001Salesforce\u306eCustomer Zero\u3092\u7387\u3044\u308b\u30ea\u30fc\u30c0\u30fc\u305f\u3061\u306f\u3001\u5171\u901a\u3059\u308b\u6838\u5fc3\u7684\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u201c\u30b0\u30ea\u30fc\u30f3\u306a\u201d\u9818\u57df\u304b\u3089\u59cb\u3081\u308b\uff1a<\/strong>\u30c4\u30fc\u30eb\u3084\u696d\u52d9\u30d5\u30ed\u30fc\u304c\u307e\u3060\u5b58\u5728\u3057\u306a\u3044\u696d\u52d9\u9818\u57df\u3092\u898b\u3064\u3051\u307e\u3057\u3087\u3046\u3002\u4f55\u3082\u306a\u3044\u72b6\u614b\u304b\u3089\u59cb\u3081\u308b\u3053\u3068\u3067\u3001\u771f\u306e\u30d9\u30fc\u30b9\u30e9\u30a4\u30f3\u3092\u78ba\u7acb\u3057\u3001\u5931\u6557\u306e\u30ea\u30b9\u30af\u3092\u6291\u3048\u3001\u4eba\u3005\u304c\u65e2\u306b\u5229\u7528\u3057\u3066\u3044\u308b\u30b7\u30b9\u30c6\u30e0\u3092\u640d\u306a\u3046\u3053\u3068\u306a\u304f\u65b9\u5411\u8ee2\u63db\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5c0e\u5165\u524d\u3068\u5c0e\u5165\u5f8c\u3092\u6e2c\u5b9a\u3059\u308b\uff1a<\/strong>\u5c0e\u5165\u524d\u306b\u4eba\u9593\u306b\u3088\u308b\u30d9\u30fc\u30b9\u30e9\u30a4\u30f3\u3092\u78ba\u7acb\u3057\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6027\u80fd\u304c\u5411\u4e0a\u3059\u308b\u306b\u3064\u308c\u3066\u57fa\u6e96\u3092\u4e0a\u3052\u7d9a\u3051\u307e\u3057\u3087\u3046\u3002<\/li>\n\n\n\n<li><strong>\u696d\u52d9\u306e\u6d41\u308c\u306b\u7d44\u307f\u8fbc\u3080\uff1a<\/strong>\u5f93\u696d\u54e1\u304c\u65e2\u306b\u6642\u9593\u3092\u4f7f\u3063\u3066\u3044\u308b\u5834\u6240\u306bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u7d44\u307f\u8fbc\u307f\u307e\u3057\u3087\u3046\u3002\u5c0e\u5165\u306b\u3088\u3063\u3066\u65e5\u3005\u306e\u7fd2\u6163\u3092\u5909\u3048\u308b\u5fc5\u8981\u304c\u751f\u3058\u308b\u5834\u5408\u3001\u305d\u306e\u5c0e\u5165\u306f\u5931\u6557\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u65e9\u671f\u306e\u6210\u679c\u3067\u52e2\u3044\u3092\u3064\u3051\u308b\uff1a<\/strong>\u30b7\u30f3\u30d7\u30eb\u3067\u78ba\u5ea6\u306e\u9ad8\u3044\u30bf\u30b9\u30af\u304b\u3089\u59cb\u3081\u3001\u305d\u306e\u6210\u679c\u3092\u6d3b\u304b\u3057\u3066\u3001\u8907\u96d1\u306a\u696d\u52d9\u30d5\u30ed\u30fc\u306b\u5fc5\u8981\u306a\u7d44\u7e54\u7684\u306a\u4fe1\u983c\u3092\u7372\u5f97\u3057\u307e\u3057\u3087\u3046\u3002<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u30e2\u30c7\u30eb\u3092\u652f\u3048\u308b\u6587\u5316\u306f\u3001\u305d\u306e\u4ed5\u7d44\u307f\u81ea\u4f53\u3068\u540c\u3058\u304f\u3089\u3044\u91cd\u8981\u3067\u3059\u3002\u30db\u30ef\u30a4\u30c8\u306f3\u3064\u306e\u8981\u7d20\u3092\u6319\u3052\u3066\u3044\u307e\u3059\u3002\u88fd\u54c1\u304c\u958b\u767a\u30b5\u30a4\u30af\u30eb\u306e\u3069\u306e\u6bb5\u968e\u306b\u3042\u308b\u304b\u3092\u660e\u78ba\u306b\u3057\u3001\u5f93\u696d\u54e1\u304c\u305d\u308c\u306b\u5fdc\u3058\u3066\u671f\u5f85\u5024\u3092\u8abf\u6574\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3002\u30d9\u30fc\u30bf\u7248\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5f37\u5236\u7684\u306b\u4f7f\u308f\u305b\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u5229\u7528\u3057\u306a\u3044\u3068\u3044\u3046\u9078\u629e\u80a2\u3092\u8a8d\u3081\u308b\u3053\u3068\u3002\u305d\u3057\u3066\u3001\u7e70\u308a\u8fd4\u3055\u308c\u308b\u6539\u5584\u3092\u5931\u6557\u3067\u306f\u306a\u304f\u76ee\u6a19\u305d\u306e\u3082\u306e\u3068\u3057\u3066\u6349\u3048\u76f4\u3059\u3053\u3068\u3067\u3059\u3002Customer Zero\u306e\u76ee\u7684\u306e\u4e00\u3064\u306f\u3001\u6709\u511f\u306e\u9867\u5ba2\u304c\u88fd\u54c1\u306b\u89e6\u308c\u308b\u524d\u306b\u3001\u305d\u306e\u88fd\u54c1\u306e\u4e0d\u5177\u5408\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u3089\u3059\u3079\u3066\u306b\u3001\u5927\u898f\u6a21\u306a\u4eba\u54e1\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30db\u30ef\u30a4\u30c8\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u3053\u308c\u306f\u898f\u6a21\u306e\u554f\u984c\u3068\u3044\u3046\u3088\u308a\u3082\u3001\u30b7\u30b0\u30ca\u30eb\u306e\u554f\u984c\u3060\u3068\u601d\u3044\u307e\u3059\u3002\u826f\u3044\u30c7\u30fc\u30bf\u30dd\u30a4\u30f3\u30c8\u3092\u5f97\u3089\u308c\u3066\u3044\u3066\u3001\u81ea\u5206\u305f\u3061\u304c\u884c\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u6e2c\u5b9a\u3067\u304d\u3066\u3044\u308b\u9650\u308a\u3001\u305d\u308c\u3053\u305d\u304c\u672c\u5f53\u306b\u91cd\u8981\u306a\u3053\u3068\u306a\u306e\u3067\u3059\u300d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Zero\u304c\u6301\u3064\u672c\u5f53\u306e\u7af6\u4e89\u512a\u4f4d\u6027\u306f\u3001\u305d\u306e\u7d50\u679c\u3068\u3057\u3066\u751f\u307e\u308c\u308b\u88fd\u54c1\u305d\u306e\u3082\u306e\u306b\u3042\u308a\u307e\u3059\u3002Salesforce\u304c\u4f55\u304b\u3092\u30ea\u30ea\u30fc\u30b9\u3059\u308b\u3068\u304d\u3001\u305d\u306e\u88fd\u54c1\u306f\u65e2\u306b\u3001\u6700\u521d\u306b\u30a2\u30af\u30bb\u30b9\u6a29\u3092\u6301\u3061\u3001\u305d\u308c\u3092\u3046\u307e\u304f\u6a5f\u80fd\u3055\u305b\u308b\u3053\u3068\u306b\u672c\u6c17\u3067\u95a2\u308f\u3063\u3066\u304d\u305f\u5f93\u696d\u54e1\u306b\u3088\u308b\u65e5\u3005\u306e\u5229\u7528\u3092\u7d4c\u3066\u751f\u304d\u6b8b\u3063\u305f\u3082\u306e\u306a\u306e\u3067\u3059\u3002\u305d\u3046\u3057\u305f\u5f93\u696d\u54e1\u305f\u3061\u306f\u3001\u88fd\u54c1\u306e\u652f\u6301\u8005\u306b\u306a\u3063\u3066\u3044\u304d\u307e\u3059\u3002\u7c97\u3055\u306e\u6b8b\u308b\u90e8\u5206\u306f\u898b\u3064\u3051\u51fa\u3055\u308c\u3066\u7814\u78e8\u3055\u308c\u3001\u305d\u3053\u304b\u3089\u5f97\u3089\u308c\u305f\u5b66\u3073\u306f\u516c\u958b\u3055\u308c\u3001\u9867\u5ba2\u3082\u305d\u3053\u304b\u3089\u5b66\u3079\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u3002\u305d\u3046\u3001\u3069\u306e\u7d44\u7e54\u3082\u3001Customer Zero\u306b\u306a\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u672c\u8a18\u4e8b\u3001\u307e\u305f\u306f\u516c\u5f0f\u306b\u8a00\u53ca\u3055\u308c\u3066\u3044\u308b\u672a\u63d0\u4f9b\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306f\u73fe\u5728\u5229\u7528\u3067\u304d\u306a\u3044\u3082\u306e\u3067\u3042\u308a\u3001\u4e88\u5b9a\u901a\u308a\u306b\u3001\u307e\u305f\u306f\u5168\u304f\u63d0\u4f9b\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306f\u3001\u73fe\u5728\u5229\u7528\u53ef\u80fd\u306a\u6a5f\u80fd\u306b\u57fa\u3065\u3044\u3066\u8cfc\u5165\u3092\u3054\u5224\u65ad\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u203b\u672c\u8a18\u4e8b\u306f2026\u5e747\u670822\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305fHow Salesforce Pilots Its Own Software\u306e\u7ffb\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002 \u591a\u304f 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