{"id":7286,"date":"2024-07-16T13:00:00","date_gmt":"2024-07-16T04:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=7286"},"modified":"2024-07-12T14:52:08","modified_gmt":"2024-07-12T05:52:08","slug":"how-salesforce-uses-ai","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/how-salesforce-uses-ai\/","title":{"rendered":"Salesforce\u304cAI\u3092\u6d3b\u7528\u3057\u3066\u30013\u30f6\u6708\u30675\u4e07\u6642\u9593\u5206\u306e\u696d\u52d9\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u305f\u65b9\u6cd5"},"content":{"rendered":"\n<p>\u203b\u672c\u8a18\u4e8b\u306f2024\u5e745\u670823\u65e5\u306b\u7c73\u56fd\u3067\u767a\u8868\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-uses-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Customer Zero: How Salesforce Used Its Own Technology To Save 50,000 Hours of Working Time in One Quarter<\/a> \u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7de8\u96c6\u6ce8\uff1a\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u3067\u306f\u672c\u8a18\u4e8b\u306b\u8a18\u8f09\u306e\u3042\u308b\u30c4\u30fc\u30eb\u3092\u65e5\u672c\u8a9e\u3067\u4f7f\u7528\u3057\u3066\u3044\u308b\u5f93\u696d\u54e1\u304c\u591a\u6570\u3044\u307e\u3059\u3002Einstein Chatbot\u306e\u307f\u3001\u82f1\u8a9e\u3067\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>AI \u306f\u3001\u79c1\u305f\u3061\u306e\u50cd\u304d\u65b9\u3092\u5909\u3048\u3066\u3044\u307e\u3059\u3002\u7279\u306b\u3001\u4eba\u6750\u6226\u7565\u3068AI\u3092\u52b9\u679c\u7684\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u306f\u5f93\u696d\u54e1\u3068\u4f01\u696d\u306e\u53cc\u65b9\u306b\u591a\u5927\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002Salesforce \u3067\u306f\u3001\u5f93\u696d\u54e1\u304cAI\u306e\u6d3b\u7528\u306b\u95a2\u5fc3\u3092\u6301\u3063\u3066\u304a\u308a\u3001\u30b3\u30a2\u30d0\u30ea\u30e5\u30fc\u306e\u4e00\u3064\u3067\u3042\u308b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u3053\u306e\u70b9\u306b\u304a\u3044\u3066\u3082\u5b9f\u73fe\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Salesforce\u3067\u306f\u73fe\u5728\u3001\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u5411\u4e0a\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b \u300150 \u3092\u8d85\u3048\u308b AI \u642d\u8f09\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>Salesforce\u3067\u306f\u73fe\u5728\u3001\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u5411\u4e0a\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u300150\u3092\u8d85\u3048\u308bAI\u642d\u8f09\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3066\u3044\u307e\u3059\u3002\u79c1\u305f\u3061\u306f\u5f93\u696d\u54e1\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u57fa\u3065\u304d\u3001\u307e\u305fAI \u59d4\u54e1\u4f1a\u304a\u3088\u3073 CIO \u306e \u30d5\u30a2\u30f3\u30fb\u30da\u30ec\u30b9\uff08Juan Perez\uff09 \u3068\u9023\u643a\u3057\u3001\uff081\uff09\u76ee\u6a19\u8a2d\u5b9a\u306e\u5f37\u5316\u3001\uff082\uff09\u65e5\u5e38\u696d\u52d9\u306e\u81ea\u52d5\u5316\u3001\uff083\uff09 \u60c5\u5831\u306e\u8fc5\u901f\u306a\u53ce\u96c6\u3001\uff084\uff09 \u30b5\u30dd\u30fc\u30c8\u306e\u5408\u7406\u5316\u3001\u3068\u3044\u3046\uff14\u3064\u306e\u9818\u57df\u3092\u652f\u63f4\u3059\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u305f\u5168\u793e\u7684\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u512a\u5148\u7684\u306b\u53d6\u308a\u7d44\u307f\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30a8\u30f3\u30d7\u30ed\u30a4\u30fc\u30b5\u30af\u30bb\u30b9\uff08ES\uff09 \u30c1\u30fc\u30e0\u3068 IT \u30c1\u30fc\u30e0\u306f\u3001\u3088\u308a\u8907\u96d1\u306a\u30bf\u30b9\u30af\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-slack\u30a2\u30d7\u30ea\u306e-einstein-\u306b\u3088\u308a\u56db\u534a\u671f\u3067-5\u4e07\u6642\u9593\u3092\u7bc0\u7d04\"><strong><strong>Slack\u30a2\u30d7\u30ea\u306e\u300cEinstein\u300d\u306b\u3088\u308a\u56db\u534a\u671f\u3067 5\u4e07\u6642\u9593\u3092\u7bc0\u7d04<\/strong><\/strong><\/h2>\n\n\n\n<p>\u4eca\u5e74\u521d\u3081\u306b\u306f\u3001Salesforce \u306e\u5f93\u696d\u54e1\u306e\u65e5\u5e38\u696d\u52d9\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u3001 AI\u3092\u642d\u8f09\u3057\u305f Slack\u30a2\u30d7\u30ea\u3067\u3042\u308b\u300cEinstein\u300d\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u3001\u4f1a\u8b70\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8a2d\u5b9a\u3084\u6982\u8981\u4f5c\u6210\u3001\u4e00\u822c\u7684\u306a\u8cea\u554f\u3078\u306e\u56de\u7b54\u3001\u30aa\u30d5\u30b5\u30a4\u30c8\u306e\u8a08\u753b\u7acb\u6848\u306a\u3069\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"7284-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"588\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=1024\" alt=\"\" class=\"wp-image-7284\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png 1600w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=300&amp;h=172 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=768&amp;h=441 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=1024&amp;h=588 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=1536&amp;h=881 1536w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=264&amp;h=151 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=500&amp;h=287 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=678&amp;h=389 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=150&amp;h=86 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=336&amp;h=193 336w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=1218&amp;h=699 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"7284-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"918\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=1024\" alt=\"\" class=\"wp-image-7284\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png 1600w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=300&amp;h=172 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=768&amp;h=441 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=1024&amp;h=588 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=1536&amp;h=881 1536w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=264&amp;h=151 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=500&amp;h=287 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=678&amp;h=389 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=150&amp;h=86 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=336&amp;h=193 336w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/screenshot_2024-05-21_at_1.53.29___pm-1.png?w=1218&amp;h=699 1218w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/slack.com\/intl\/ja-jp\/blog\/news\/new-slack-research-shows-accelerating-ai-use-at-work\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Slack Workforce Lab \u306e\u6700\u65b0\u306e\u8abf\u67fb<\/a>\u306b\u3088\u308b\u3068\u3001\u30c7\u30b9\u30af\u30ef\u30fc\u30ab\u30fc\u306e\u4ed5\u4e8b\u306e41\uff05\u306f\u3001\u300c\u4fa1\u5024\u304c\u4f4e\u304f\u3001\u53cd\u5fa9\u7684\u3001\u307e\u305f\u306f\u4e2d\u6838\u7684\u696d\u52d9\u3078\u306e\u8ca2\u732e\u5ea6\u304c\u4f4e\u3044\u300d\u30bf\u30b9\u30af\u306b\u8cbb\u3084\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u304c\u308f\u304b\u3063\u3066\u3044\u307e\u3059\u3002Slack \u306b\u76f4\u63a5\u7d44\u307f\u8fbc\u307e\u308c\u305f\u3053\u306e\u30a2\u30d7\u30ea\u306f\u3001\u5f93\u696d\u54e1\u304c\u3088\u308a\u4fa1\u5024\u306e\u9ad8\u3044\u4ed5\u4e8b\u306b\u30a8\u30cd\u30eb\u30ae\u30fc\u3092\u6295\u4e0b\u3055\u305b\u308b\u306e\u306b\u5f79\u7acb\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u30a2\u30d7\u30ea\u306f\u56db\u534a\u671f\u3067\u7d04 37\u4e07\u4ef6\u306e\u30af\u30a8\u30ea\u3092\u51e6\u7406\u3057\u3001\u30a2\u30d7\u30ea\u3092\u4f7f\u7528\u3057\u305f\u5f93\u696d\u54e1\u306f\u308f\u305a\u304b 3 \u304b\u6708\u306e\u9593\u306b\u5408\u8a08 5\u4e07\u6642\u9593\u3092\u7bc0\u7d04\u3067\u304d\u305f\u3068\u63a8\u8a08\u3057\u3066\u3044\u307e\u3059\u3002&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u30a6\u30a7\u30d6\u4e0a\u3067\u5358\u4e00\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30c7\u30b8\u30bf\u30eb\u30ef\u30fc\u30af\u30d7\u30ec\u30a4\u30b9\u3092\u69cb\u7bc9\u3059\u308b\u300cBaseCamp\u300d<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/www.gartner.co.jp\/ja\/newsroom\/press-releases\/pr-20230530\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ac\u30fc\u30c8\u30ca\u30fc<\/a>\u306e\u6700\u8fd1\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u300c\u30c7\u30b8\u30bf\u30eb\u30ef\u30fc\u30ab\u30fc\u306e47%\u304c\u3001\u4ed5\u4e8b\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3084\u30c7\u30fc\u30bf\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u306b\u82e6\u5fc3\u3057\u3066\u3044\u308b\u300d\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002Salesforce \u3067\u306f\u3001\u3053\u308c\u304c\u751f\u7523\u6027\u306e\u59a8\u3052\u306b\u306a\u3089\u306a\u3044\u3088\u3046\u306b\u3057\u305f\u3044\u3068\u8003\u3048\u3001\u300cBasecamp\u300d\u3092\u4f5c\u6210\u3057\u307e\u3057\u305f\u3002&nbsp;<\/p>\n\n\n\n<p>BaseCamp \u306f\u3001Salesforce \u306e\u5f93\u696d\u54e1\u304c\u30b5\u30dd\u30fc\u30c8\u3092\u5f97\u305f\u308a\u3001\u30cb\u30e5\u30fc\u30b9\u3001\u30a4\u30d9\u30f3\u30c8\u3001\u30bf\u30b9\u30af\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u691c\u7d22\u3057\u305f\u308a\u3059\u308b\u305f\u3081\u306e\u5358\u4e00\u306e\u5834\u6240\u3068\u306a\u308a\u3001\u3059\u3079\u3066\u5f93\u696d\u54e1\u306e\u52e4\u52d9\u5730\u3084\u5c5e\u6027\u306b\u57fa\u3065\u3044\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u307e\u3059\u3002&nbsp;<\/p>\n\n\n\n<p>BaseCamp \u306f\u3001 <a href=\"https:\/\/www.salesforce.com\/jp\/products\/experience-cloud\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Experience Cloud<\/a> \u3068<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/unified-knowledge-news\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Einstein \u304c\u751f\u6210\u3057\u305f\u56de\u7b54\u3092\u5099\u3048\u305f Unified Knowledge<\/a> \u3092\u642d\u8f09\u3057\u3066\u304a\u308a\u3001AI \u3092\u4f7f\u3063\u3066\u8907\u6570\u306e\u60c5\u5831\u30ea\u30dd\u30b8\u30c8\u30ea\u3092\u6a2a\u65ad\u7684\u306b\u691c\u7d22\u3057\u3001\u4f8b\u3048\u3070\u300c\u7d1b\u5931\u3057\u305f\u793e\u54e1\u8a3c\u3092\u4ea4\u63db\u3059\u308b\u306b\u306f\uff1f\u300d\u3068\u3044\u3063\u305f\u5f93\u696d\u54e1\u306e\u8cea\u554f\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3092\u751f\u6210\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u5f93\u696d\u54e1\u304c\u30b5\u30dd\u30fc\u30c8\u3092\u5fc5\u8981\u3068\u3059\u308b\u5834\u5408\u306f\u3001\u540c\u3058\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9\u304b\u3089\u30c1\u30b1\u30c3\u30c8\u3092\u3042\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30b9\u30a4\u30c3\u30c1\uff08\u6587\u8108\u306e\u5207\u308a\u66ff\u3048\uff09\u306b\u304b\u304b\u308b\u696d\u52d9\u304c\u524a\u6e1b\u3055\u308c\u3001\u3088\u308a\u8fc5\u901f\u306b\u56de\u7b54\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002&nbsp;<\/p>\n\n\n\n<p>BaseCamp \u306f\u3001<a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-for-employee-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI \u3092\u642d\u8f09\u3057\u305f\u300cAsk Concierge \u300d<\/a><a href=\"#heading1\">\u30a2\u30d7\u30ea*<\/a>\u3067\u5f97\u3089\u308c\u305f\u751f\u7523\u6027\u5411\u4e0a\u306e\u7d4c\u9a13\u3092\u57fa\u306b\u69cb\u7bc9\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30a2\u30d7\u30ea\u306f\u300188,000 \u4ef6\u3092\u8d85\u3048\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u89e3\u6c7a\u3057\u3001\u554f\u984c\u89e3\u6c7a\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u5e73\u5747 48 \u6642\u9593\u304b\u3089\u308f\u305a\u304b 30 \u5206\u306b\u77ed\u7e2e\u3002\u751f\u7523\u6027\u3092\u5927\u5e45\u306b\u5411\u4e0a\u3055\u305b\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Einstein \u3092\u6d3b\u7528\u3057\u305f V2MOM \u306b\u3088\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306b\u5411\u3051\u305f\u3088\u308a\u6df1\u3044\u9023\u643a\u304c\u5b9f\u73fe<\/strong><\/h4>\n\n\n\n<p>Einstein \u306f\u3001Salesforce \u3067\u6700\u3082\u91cd\u8981\u306a\u76ee\u6a19\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u306e 1 \u3064\u3067\u3042\u308b V2MOM \u3082\u5909\u9769\u3057\u3066\u3044\u307e\u3059\u3002V2MOM (\u30d3\u30b8\u30e7\u30f3\u3001\u4fa1\u5024\u3001\u65b9\u6cd5\u3001\u969c\u5bb3\u3001\u57fa\u6e96) \u306f\u3001\u79c1\u305f\u3061\u306e\u5e74\u9593\u306e\u30d3\u30b8\u30cd\u30b9\u30d7\u30e9\u30f3\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u306f\u81ea\u5206\u306b\u4f55\u304c\u671f\u5f85\u3055\u308c\u3066\u3044\u308b\u304b\u3001\u81ea\u5206\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u304c\u3069\u3046\u304b\u3092\u628a\u63e1\u3057\u3001\u6210\u679c\u3092\u4e0a\u3052\u3001\u5831\u916c\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"7285-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"691\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/image5.png?w=1024\" alt=\"\" class=\"wp-image-7285\" style=\"width:374px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png 1162w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=300&amp;h=202 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=768&amp;h=518 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=1024&amp;h=691 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=264&amp;h=178 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=500&amp;h=337 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=678&amp;h=457 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=150&amp;h=101 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=286&amp;h=193 286w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"7285-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1162\" height=\"784\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/image5.png?w=1024\" alt=\"\" class=\"wp-image-7285\" style=\"width:374px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png 1162w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=300&amp;h=202 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=768&amp;h=518 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=1024&amp;h=691 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=264&amp;h=178 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=500&amp;h=337 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=678&amp;h=457 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=150&amp;h=101 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/05\/image5.png?w=286&amp;h=193 286w\" sizes=\"auto, (max-width: 1162px) 100vw, 1162px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u73fe\u5728\u3001Einstein\u3067\u5f37\u5316\u3055\u308c\u305f V2MOM \u30c4\u30fc\u30eb\u306b\u3088\u308a\u3001\u5f93\u696d\u54e1\u306f\u660e\u78ba\u3067\u6e2c\u5b9a\u53ef\u80fd\u306a\u76ee\u6a19\u306e\u8a2d\u5b9a\u3092\u652f\u63f4\u3059\u308b\u30c7\u30b8\u30bf\u30eb\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002\u5f93\u696d\u54e1\u304c Salesforce \u4e0a\u3067\u69cb\u7bc9\u3055\u308c\u305f V2MOM \u30c4\u30fc\u30eb\u306b\u30ed\u30b0\u30a4\u30f3\u3059\u308b\u3068\u3001\u5404\u81ea\u306e\u30d3\u30b8\u30e7\u30f3\u3068\u76ee\u6a19\u3092 Einstein \u3092\u7528\u3044\u3066\u5165\u529b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u81ea\u5206\u306e\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30e9\u30a4\u30f3\u306e V2MOM \u306b\u57fa\u3065\u3044\u305f\u8a08\u753b\u306e\u4f5c\u6210\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>\u305d\u306e\u7d50\u679c\u3001\u7d44\u7e54\u5168\u4f53\u3067\u3088\u308a\u6df1\u3044\u30ec\u30d9\u30eb\u306e\u9023\u643a\u304c\u5b9f\u73fe\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3092\u3088\u308a\u65e9\u304f\u9054\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u30ea\u30ea\u30fc\u30b9\u4ee5\u6765\u3001\u5f93\u696d\u54e1\u306e 85% \u304c\u65b0\u3057\u3044 Einstein V2MOM \u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u3001\u76ee\u6a19\u8a2d\u5b9a\u3092\u5f37\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Einstein \u3092\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3068\u30e1\u30fc\u30eb\u3078\u306e\u4f9d\u5b58\u5ea6\u304c 50% \u524a\u6e1b\u3055\u308c\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u7387\u306f 93% \u306b\u306a\u308a\u307e\u3057\u305f\u3002Einstein Chatbot \u304c\u8cea\u554f\u306e 88% \u3092\u89e3\u6c7a\u3057\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n<\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-experience-cloud-\u3067\u65b0\u5165\u793e\u54e1\u306e\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u52b9\u7387\u5316\"><strong>Experience Cloud \u3067\u65b0\u5165\u793e\u54e1\u306e\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u52b9\u7387\u5316<\/strong><\/h4>\n\n\n\n<p>\u5f53\u793e\u3067\u306f\u3001\u65b0\u5165\u793e\u54e1\u304c\u3067\u304d\u308b\u3060\u3051\u65e9\u304f\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3001\u751f\u7523\u6027\u3092\u5411\u4e0a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u305f\u3044\u3068\u8003\u3048\u3001Experience Cloud \u4e0a\u306b\u30b5\u30a4\u30c8\u3092\u69cb\u7bc9\u3057\u3001\u65b0\u5165\u793e\u54e1\u304c\u798f\u5229\u539a\u751f\u60c5\u5831\u3001\u30bf\u30b9\u30af\u3001\u30af\u30a4\u30c3\u30af\u30ea\u30f3\u30af\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3066 Salesforce\u3067\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u958b\u59cb\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u305f\u3002Einstein \u304c\u7d44\u307f\u8fbc\u307e\u308c\u305f\u3053\u3068\u3067\u3001\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3084\u30e1\u30fc\u30eb\u3078\u306e\u4f9d\u5b58\u5ea6\u304c 50% \u524a\u6e1b\u3055\u308c\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u7387\u306f 93% \u306b\u306a\u308a\u307e\u3057\u305f\u3002Einstein Chatbot \u304c\u8cea\u554f\u306e 88% \u3092\u89e3\u6c7a\u3057\u3066\u3044\u307e\u3059\u3002&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13187\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/iwd2026\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image4.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/iwd2026\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\u672a\u6765\u3092\u6050\u308c\u305a\u3001\u767a\u60f3\u3092\u8ee2\u63db\u3059\u308b\u3002AI\u6642\u4ee3\u3092\u5207\u308a\u62d3\u304f&#8211;Salesforce\u56fd\u969b\u5973\u6027\u30c7\u30fc\u30fb\u30ec\u30dd\u30fc\u30c8\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13003\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/06\/gptw-women-2026\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"538\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=300&amp;h=158 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=768&amp;h=403 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=1024&amp;h=538 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=264&amp;h=139 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=500&amp;h=263 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=678&amp;h=356 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_20db3b.png?w=368&amp;h=193 368w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/06\/gptw-women-2026\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u30012026\u5e74\u5ea6\u7248 \u65e5\u672c\u306b\u304a\u3051\u308b\u300c\u50cd\u304d\u304c\u3044\u306e\u3042\u308b\u4f1a\u793e\u300d\u5973\u6027\u30e9\u30f3\u30ad\u30f3\u30b0 \u3067\u7b2c2\u4f4d\u306b\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/posts\/7286\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u4eba\u3068\u4f01\u696d\u306e\u7e41\u6804\u306b\u8ca2\u732e\u3059\u308bai\"><strong>\u4eba\u3068\u4f01\u696d\u306e\u7e41\u6804\u306b\u8ca2\u732e\u3059\u308bAI<\/strong><\/h4>\n\n\n\n<p>\u6210\u529f\u306b\u306f\u4eba<em>\u3068 <\/em>AI \u304c\u5fc5\u8981\u3067\u3059\u3002Salesforce \u306e\u5f93\u696d\u54e1\u306f\u3001AI 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\u30b7\u30b9\u30c6\u30e0\u3002\u5f93\u696d\u54e1\u304c\u81ea\u7136\u306a\u5f62\u3067\u8cea\u554f\u3092\u5165\u529b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u5f93\u696d\u54e1\u306e\u56fd\u3084\u5730\u57df\u56fa\u6709\u306e\u9069\u5207\u306a\u56de\u7b54\u304c\u751f\u6210\u3055\u308c\u308b\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u8a73\u7d30\u60c5\u5831\"><br><strong>\u8a73\u7d30\u60c5\u5831\uff1a<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Slack Workforce Lab \u306b\u3088\u308b\u8077\u5834\u3067\u306e AI \u306b\u95a2\u3059\u308b\u7814\u7a76\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/slack.com\/intl\/ja-jp\/blog\/news\/new-slack-research-shows-accelerating-ai-use-at-work\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>Salesforce\u306eAI\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/artificial-intelligence\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>Salesforce\u304cAI\u3092\u4f7f\u3063\u3066\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u5909\u9769\u3057\u3066\u3044\u308b\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-for-employee-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u203b\u672c\u8a18\u4e8b\u306f2024\u5e745\u670823\u65e5\u306b\u7c73\u56fd\u3067\u767a\u8868\u3055\u308c\u305f Customer Zero: How Salesforce Used Its Own Technology To Save 50,000 Hours of Working [&hellip;]<\/p>\n","protected":false},"author":165,"featured_media":7283,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[12224],"sf_theme":[12247,1912,1915],"sf_topic":[1737,12248,12306],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[12286],"sf_collection":[],"sf_visibility":[],"coauthors":[12620],"class_list":["post-7286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-highlights-corporate","sf_theme-artificial-intelligence","sf_theme-digital-transformation","sf_theme-future-of-work","sf_topic-artificial-intelligence","sf_topic-digital-transformation","sf_topic-modern-work","sf_location-apac"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce\u304cAI\u3092\u6d3b\u7528\u3057\u3066\u30013\u30f6\u6708\u30675\u4e07\u6642\u9593\u5206\u306e\u696d\u52d9\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u305f\u65b9\u6cd5 - Salesforce<\/title>\n<meta name=\"description\" content=\"\u203b\u672c\u8a18\u4e8b\u306f2024\u5e745\u670823\u65e5\u306b\u7c73\u56fd\u3067\u767a\u8868\u3055\u308c\u305f Customer Zero: How Salesforce Used Its Own Technology Salesforce\u306e\u5f93\u696d\u54e1\u304cAI\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3066\u3001\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u3066\u3044\u308b\u65b9\u6cd5\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/how-salesforce-uses-ai\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce\u304cAI\u3092\u6d3b\u7528\u3057\u3066\u30013\u30f6\u6708\u30675\u4e07\u6642\u9593\u5206\u306e\u696d\u52d9\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u305f\u65b9\u6cd5\" \/>\n<meta property=\"og:description\" content=\"\u203b\u672c\u8a18\u4e8b\u306f2024\u5e745\u670823\u65e5\u306b\u7c73\u56fd\u3067\u767a\u8868\u3055\u308c\u305f Customer Zero: How Salesforce Used Its Own Technology Salesforce\u306e\u5f93\u696d\u54e1\u304cAI\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3066\u3001\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u3066\u3044\u308b\u65b9\u6cd5\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/how-salesforce-uses-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" 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