{"id":9801,"date":"2024-12-16T13:00:00","date_gmt":"2024-12-16T04:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=9801"},"modified":"2024-12-16T12:53:36","modified_gmt":"2024-12-16T03:53:36","slug":"the-force-behind-agentforce","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/the-force-behind-agentforce\/","title":{"rendered":"Agentforce\u306e\u539f\u52d5\u529b\uff1aData Cloud\u304cCustomer 360\u3068\u6b21\u4e16\u4ee3AI\u3092\u5909\u9769"},"content":{"rendered":"\n<p>\u203b\u672c\u8a18\u4e8b\u306f2024\u5e7411\u670820\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-data-cloud-powers-agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Force Behind Agentforce: How Data Cloud Fuels the Customer 360 Platform and the Next Era of AI<\/a>\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u7c73\u56fdSalesforce\uff08\u4ee5\u4e0b\u3001Salesforce\uff09\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u306e\u4e00\u822c\u63d0\u4f9b\u958b\u59cb\u3092\u767a\u8868\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308b\u91cd\u8981\u306a<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/autonomous-agents\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u81ea\u5f8b\u578b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\u306e\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3068\u4f4d\u7f6e\u4ed8\u3051\u307e\u3057\u305f\u3002Agentforce\u306f\u3001 <a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-are-ai-agents\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\u3092\u69cb\u7bc9\u3001\u5c55\u958b\u3001\u62e1\u5f35\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u305fSalesforce\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u306e\u7d71\u5408AI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002Agentforce\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/service\/customer-service-chatbot\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/a> \u3084<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/ai-copilot\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Copilot<\/a>\u306e\u9818\u57df\u3092\u8d85\u3048\u3001\u9ad8\u5ea6\u306a\u63a8\u8ad6\u80fd\u529b\u3092\u99c6\u4f7f\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30fc\u30b9\u306e\u89e3\u6c7a\u3001\u30bb\u30fc\u30eb\u30b9\u30ea\u30fc\u30c9\u306e\u9078\u5225\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u6700\u9069\u5316\u306a\u3069\u306b\u5bfe\u3059\u308b\u610f\u601d\u6c7a\u5b9a\u3084\u884c\u52d5\u3092\u8d77\u3053\u3057\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001\u30c7\u30fc\u30bf\u306fAI\u3092\u52d5\u304b\u3059\u539f\u52d5\u529b\u3067\u3082\u3042\u308a\u307e\u3059\u3002\u30c7\u30fc\u30bf\u3092\u30af\u30ea\u30fc\u30f3\u306b\u7d71\u5408\u3057\u3001\u6587\u8108\u306b\u5373\u3057\u305f\u3082\u306e\u306b\u3059\u308b\u3053\u3068\u3067\u3001Agentforce\u306e\u9867\u5ba2\u7406\u89e3\u304c\u6df1\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/Ayt3SSMRuV2bNZb9aMNVDT.jpg\"  data-uuid=\"Ayt3SSMRuV2bNZb9aMNVDT\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Data Cloud<\/a>\u306f\u3001Agentforce\u306e\u6b21\u4e16\u4ee3\u6a5f\u80fd\u306e\u4e2d\u6838\u3067\u3059\u3002Salesforce\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u306e\u5927\u898f\u6a21\u306a\u30c7\u30fc\u30bf\u30a8\u30f3\u30b8\u30f3\u3067\u3042\u308bSalesforce Data Cloud\u306f\u3001Agentforce\u304c\u9867\u5ba2\u60c5\u5831\u306b\u57fa\u3065\u304f\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u304a\u3088\u3073\u30e1\u30bf\u30c7\u30fc\u30bf\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u4ed6\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084Copilot\u306f\u3001\u9867\u5ba2\u306e\u8a73\u7d30\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u305f\u3081\u3001\u3053\u3046\u3057\u305f\u6a5f\u80fd\u306f\u63d0\u4f9b\u3067\u304d\u307e\u305b\u3093\u3002\u3055\u3089\u306b\u91cd\u8981\u306a\u3053\u3068\u306f\u3001Data Cloud\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u304d\u306b<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/data-ai-customer-stories\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u4f01\u696d<\/a>\u304c\u76f4\u9762\u3059\u308b\u3001\u6b21\u306e\u3088\u3046\u306a\u591a\u304f\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3057\u307e\u3059\u3002\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/blog\/what-are-data-silos\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316<\/strong><\/a><strong>\uff08\u82f1\u8a9e\uff09\uff1a<\/strong>\u4f01\u696d\u306f\u3001\u7570\u306a\u308b\u30b7\u30b9\u30c6\u30e0\u9593\u306b\u5206\u6563\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3057\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u9867\u5ba2\u4f53\u9a13\u3092\u4f5c\u308a\u51fa\u3059\u3053\u3068\u306b\u82e6\u52b4\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30c7\u30fc\u30bf\u306e\u591a\u304f\u306f\u3001Slack\u3067\u306e\u9867\u5ba2\u3084\u5f93\u696d\u54e1\u3068\u306e\u3084\u308a\u53d6\u308a\u3001PDF\u3001Google\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3001\u52d5\u753b\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u306a\u3069\u3001\u975e\u69cb\u9020\u5316\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3067\u4fdd\u5b58\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u95a2\u9023\u60c5\u5831\u3092\u8fc5\u901f\u304b\u3064\u52b9\u679c\u7684\u306b\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u7279\u306b\u96e3\u3057\u304f\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u306b\u9650\u754c\u304c\u3042\u308a\u307e\u3057\u305f\u3002<\/li>\n\n\n\n<li><strong>\u4fe1\u983c\u3067\u304d\u308b\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306e\u6b20\u5982\uff1a<\/strong> \u3088\u308a\u591a\u304f\u306e\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u305f\u3081\u306b\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3001\u55dc\u597d\u3092\u5fb9\u5e95\u7684\u306b\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u306f<a href=\"https:\/\/edgedelta.com\/company\/blog\/what-percentage-of-data-is-unstructured#:~:text=With%20the%20current%20AI%20trend,of%20AI%20and%20ML%20algorithms.\" target=\"_blank\" rel=\"noreferrer noopener\">\u6bce\u5e7455%\u304b\u308965%<\/a>\uff08\u82f1\u8a9e\uff09\u306e\u5272\u5408\u3067\u5897\u52a0\u3057\u3066\u3044\u307e\u3059\u3002 <a href=\"https:\/\/www.box.com\/resources\/unstructured-data-paper\" target=\"_blank\" rel=\"noreferrer noopener\">IDC<\/a>\uff08\u82f1\u8a9e\uff09\u306b\u3088\u308c\u3070\u30012022\u5e74\u306b\u306f\u7d44\u7e54\u3067\u751f\u6210\u3055\u308c\u308b\u30c7\u30fc\u30bf\u306e90%\u304c\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u306b\u306a\u308b\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3067\u304d\u3066\u3044\u308b<a href=\"https:\/\/www2.deloitte.com\/us\/en\/insights\/topics\/analytics\/insight-driven-organization.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u7d44\u7e54\u306f\u308f\u305a\u304b18%<\/a>\uff08\u82f1\u8a9e\uff09\u306b\u904e\u304e\u307e\u305b\u3093\u3002\u7d71\u5408\u3084\u7ba1\u7406\u304c\u3067\u304d\u306a\u3044\u4f01\u696d\u30c7\u30fc\u30bf\u3084\u30ca\u30ec\u30c3\u30b8\u304c\u6563\u5728\u3059\u308b\u3053\u3068\u3067\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u306f\u5206\u65ad\u3055\u308c\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30d3\u30b8\u30cd\u30b9\u3068\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u3057\u305f\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u610f\u8b58\u3057\u305f\u4fe1\u983c\u3067\u304d\u308b\u77e5\u898b\u3092\u751f\u6210\u3059\u308b\u3053\u3068\u306f\u307b\u307c\u4e0d\u53ef\u80fd\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5b9f\u884c\u53ef\u80fd\u6027\u306e\u4f4e\u3055\uff1a<\/strong> \u30a4\u30f3\u30b5\u30a4\u30c8\u306f\u8cb4\u91cd\u3067\u3059\u304c\u3001\u305d\u306e\u4fa1\u5024\u3092\u9ad8\u3081\u308b\u306e\u306f\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3067\u7d20\u65e9\u304f\u4f55\u304b\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u591a\u304f\u306e\u7d44\u7e54\u3067\u306f\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u304b\u3089\u884c\u52d5\u306b\u79fb\u3059\u969b\u306b\u9045\u5ef6\u3084\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u306b\u76f4\u9762\u3057\u3001\u5e02\u5834\u306e\u9700\u8981\u3078\u306e\u5bfe\u5fdc\u3001\u5f93\u696d\u54e1\u3084\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3078\u306e\u5bfe\u5fdc\u3092\u59a8\u3052\u3066\u3044\u307e\u3059\u3002<a href=\"https:\/\/www.salesforce.com\/jp\/artificial-intelligence\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a>\u304c\u4fe1\u983c\u3067\u304d\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u751f\u6210\u3059\u308b\u306b\u306f\u3001\u4fe1\u983c\u3067\u304d\u308b\u7ba1\u7406\u3055\u308c\u305f\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u3067\u3059\u3002\u7cbe\u5ea6\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3001\u6b63\u78ba\u6027\u3001\u898f\u5236\u9075\u5b88\u304c\u306a\u3051\u308c\u3070\u3001DIY\uff08Do It Yourself\uff09AI\u30e2\u30c7\u30eb\u3084Copilot\u306f\u3001\u4e0d\u5b8c\u5168\u3067\u4fe1\u983c\u3067\u304d\u306a\u3044\u7d50\u679c\u3092\u751f\u307f\u51fa\u3059\u3053\u3068\u306b\u306a\u308a\u3001\u6700\u7d42\u7684\u306b\u306f\u30e6\u30fc\u30b6\u30fc\u306e\u4fe1\u983c\u3092\u640d\u306a\u3046\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--evergreen\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\t\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/jp\/data\/?d=cta-body-promo-8\" target=\"_blank\">\n\t\t\t\t<span>Salesforce Data Cloud<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-evergreen\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png\"\n\t\talt=\"\u30a4\u30e9\u30b9\u30c8\uff1a evergreen\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-agentforce\u306edata-cloud\u306e\u5229\u70b9\"><strong>Agentforce\u306eData Cloud\u306e\u5229\u70b9<\/strong><\/h2>\n\n\n\n<p>Data Cloud\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001Agentforce\u306f\u3001\u4f01\u696d\u5185\u306e\u4fe1\u983c\u3067\u304d\u308b\u30ca\u30ec\u30c3\u30b8\uff08\u30d5\u30a1\u30a4\u30eb\u3001\u52d5\u753b\u3001\u753b\u50cf\u3001Web\u30b5\u30a4\u30c8\u3001\u30c1\u30b1\u30c3\u30c8\uff09\u3068\u30c7\u30fc\u30bf\uff08\u30b7\u30b9\u30c6\u30e0\u3001\u30c7\u30fc\u30bf\u30ec\u30a4\u30af\u3001\u30c7\u30fc\u30bf\u30a6\u30a7\u30a2\u30cf\u30a6\u30b9\u3001Customer 360 \u5168\u4f53\uff09\u306e\u3042\u3089\u3086\u308b\u90e8\u5206\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u305d\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u7406\u89e3\u3057\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u3067\u5b9f\u7528\u7684\u3001\u304b\u3064\u4fe1\u983c\u3067\u304d\u308b\u63d0\u6848\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3053\u305d\u304c\u3001Agentforce\u304c\u975e\u5e38\u306b\u5f37\u529b\u306b\u306a\u308b\u70b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>Data Cloud\u306f\u5f93\u6765\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/marketing\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">CDP<\/a>\u3092\u8d85\u3048\u3066\u3001\u30c7\u30fc\u30bf\u7d71\u5408\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3001\u304a\u3088\u3073\u81ea\u52d5\u5316\u3055\u308c\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u8ab2\u984c\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u308c\u3092\u53ef\u80fd\u3068\u3057\u307e\u3059\u3002\u30cf\u30a4\u30d1\u30fc\u30b9\u30b1\u30fc\u30eb\u30c7\u30fc\u30bf\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/building-business-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce\u3068\u3088\u308a\u5e83\u7bc4\u306a Salesforce\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a>\u306e\u4fe1\u983c\u3067\u304d\u308b\u30c7\u30fc\u30bf\u57fa\u76e4\u3068\u3057\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002Data Cloud\u306f\u3001\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u304a\u3088\u3073\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/data\/what-is-a-data-lake\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\"> \u30c7\u30fc\u30bf\u30ec\u30a4\u30af<\/a>\u3001\u30c7\u30fc\u30bf\u30a6\u30a7\u30a2\u30cf\u30a6\u30b9\u3001CRM\u30c7\u30fc\u30bf\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001Customer 360\u5168\u4f53\u306b\u6e21\u3063\u3066\u6975\u3081\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u30aa\u30fc\u30d7\u30f3\u3067\u62e1\u5f35\u53ef\u80fd\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308b Data Cloud \u306f\u3001Salesforce\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/data\/zero-copy-partner-network\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u30bc\u30ed\u30b3\u30d4\u30fc\u30d1\u30fc\u30c8\u30ca\u30fc\u30cd\u30c3\u30c8\u30ef\u30fc\u30af<\/a>\u306e\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3068\u3082\u7d71\u5408\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001Agentforce\u3084Salesforce\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u3067\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070FedEx\u306f\u3001Data Cloud\u3067\u3059\u3079\u3066\u306eSalesforce Cloud\u3092\u3064\u306a\u3052\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u3001\u53ce\u76ca\u3092\u62e1\u5927\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u751f\u307f\u51fa\u3057\u3066\u3044\u307e\u3059\u3002 <a href=\"https:\/\/www.salesforce.com\/customer-stories\/fedex\/\" target=\"_blank\" rel=\"noreferrer noopener\">FedEx<\/a>\uff08\u82f1\u8a9e\uff09\u306f\u3001Salesforce\u306e\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u30c7\u30fc\u30bf\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4fe1\u983c\u3057\u3001\u30bc\u30ed\u30b3\u30d4\u30fc\u306b\u3088\u308a\u30c7\u30fc\u30bf\u3092\u91cd\u8907\u3055\u305b\u308b\u3053\u3068\u306a\u304f\u3001\u65e2\u5b58\u306e\u30c7\u30fc\u30bf\u30ec\u30a4\u30af\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3057\u3066\u3044\u307e\u3059\u3002\u00a0<\/p>\n\n\n\n<p>Data Cloud \u306f\u3001\u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-is-rag\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u691c\u7d22\u62e1\u5f35\u751f\u6210\uff08RAG\uff09 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noopener\">\u7d44\u307f\u8fbc\u307e\u308c\u305fRAG<\/a>\u306f\u3001\u904e\u53bb\u306e\u30e1\u30fc\u30eb\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u3001\u88fd\u54c1\u753b\u50cf\u3001\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u3001\u305d\u306e\u4ed6\u306e\u30bd\u30fc\u30b9\u306a\u3069\u306e\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u304b\u3089\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u8ffd\u52a0\u3057\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u691c\u7d22\u306f\u9867\u5ba2\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u57fa\u3065\u3044\u3066\u9069\u5207\u306a\u30ca\u30ec\u30c3\u30b8\u8a18\u4e8b\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001Agentforce\u304c\u554f\u984c\u3092\u6b63\u78ba\u306b\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305fData Cloud\u306f\u3001AI\u3001\u81ea\u52d5\u5316\u3001\u5206\u6790\u306e\u305f\u3081\u306b<a href=\"https:\/\/www.salesforce.com\/jp\/data\/how-it-works\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c7\u30fc\u30bf\u3092\u6d3b\u6027\u5316<\/a>\u3057\u3001\u696d\u52d9\u306e\u6d41\u308c\u306e\u4e2d\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u63a8\u9032\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<a href=\"https:\/\/www.salesforce.com\/customer-stories\/wyndham\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wyndham Hotels and Resorts<\/a>\uff08\u82f1\u8a9e\uff09\u306f\u3001Data Cloud\u3067\u63a5\u7d9a\u3055\u308c\u305f\u4e88\u7d04\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3001\u304a\u3088\u3073 CRM 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href=\"https:\/\/www.salesforce.com\/form\/conf\/data\/data-governance\/?leadcreated=true&amp;redirect=true&amp;sfuuid=6f6c0a51-4593-4637-9169-96ff1ba2454b&amp;tid=0e7359bb-92da-4484-81e4-661cafdc2b28&amp;d=70130000000sUVq&amp;nc=701ed0000044d8YAAQ\" target=\"_blank\" rel=\"noreferrer noopener\">\u7ba1\u7406\u3055\u308c\u305f\u5b89\u5168\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a>\uff08\u82f1\u8a9e\uff09\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3092\u7bc9\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"9799-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"567\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/11\/image2.png?w=1024\" alt=\"\" class=\"wp-image-9799\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png 1470w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=300&amp;h=166 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=768&amp;h=425 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=1024&amp;h=567 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=264&amp;h=146 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=500&amp;h=277 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=678&amp;h=375 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=150&amp;h=83 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=349&amp;h=193 349w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=1218&amp;h=674 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"9799-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"814\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/11\/image2.png?w=1024\" alt=\"\" class=\"wp-image-9799\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png 1470w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=300&amp;h=166 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=768&amp;h=425 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=1024&amp;h=567 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=264&amp;h=146 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=500&amp;h=277 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=678&amp;h=375 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=150&amp;h=83 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=349&amp;h=193 349w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image2.png?w=1218&amp;h=674 1218w\" sizes=\"auto, (max-width: 1470px) 100vw, 1470px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce-data-cloud\u304cagentforce\u3092\u5f37\u5316\u3059\u308b\u4ed5\u7d44\u307f\">Salesforce Data Cloud\u304cAgentforce\u3092\u5f37\u5316\u3059\u308b\u4ed5\u7d44\u307f<\/h2>\n\n\n\n<p>Data Cloud\u306f\u3001Agentforce\u306e\u6a5f\u80fd\u306e\u4e2d\u5fc3\u3067\u3042\u308a\u3001\u591a\u6570\u306e\u30bd\u30fc\u30b9\u304b\u3089\u306e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u304a\u3088\u3073\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u7d71\u5408\u3057\u307e\u3059\u3002Data Cloud \u306f\u3001Customer 360\u306b\u7d71\u5408\u3055\u308c\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001Agentforce\u306e\u305f\u3081\u306e\u4fe1\u983c\u3067\u304d\u308b\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u3001\u304a\u3088\u3073\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u304a\u3051\u308b\u81ea\u5f8b\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001Agentforce\u304c\u6700\u3082\u5305\u62ec\u7684\u306a\u9867\u5ba2\u60c5\u5831\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u6df1\u5316\u3057\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u7d71\u5408\u306b\u3088\u308bcustomer-360\"><strong>\u6df1\u5316\u3057\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u7d71\u5408\u306b\u3088\u308bCustomer 360<\/strong><\/h2>\n\n\n\n<p>Data Cloud\u306f\u3001\u3059\u3079\u3066\u306e Salesforce Customer 360\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u4fe1\u983c\u3067\u304d\u308b\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u8868\u793a\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u4f53\u9a13\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5206\u6790\u306e\u57fa\u76e4\u3092\u7bc9\u304d\u3001\u30c7\u30fc\u30bf\u99c6\u52d5\u578b\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5b9f\u884c\u3057\u3001\u3059\u3079\u3066\u306e Salesforce\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067 AI \u3092\u5b89\u5168\u306b\u99c6\u52d5\u3057\u307e\u3059\u3002\u30bc\u30ed\u30b3\u30d4\u30fc\u6280\u8853\u3068MuleSoft\u30b3\u30cd\u30af\u30bf\u306b\u3088\u308a\u3001Data Cloud\u306f\u30c7\u30fc\u30bf\u30ec\u30a4\u30af\u3084\u30c7\u30fc\u30bf\u30a6\u30a7\u30a2\u30cf\u30a6\u30b9\u3092\u542b\u3080\u4f55\u767e\u3082\u306e\u591a\u69d8\u306a\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u304b\u3089\u30c7\u30fc\u30bf\u3092\u53d6\u308a\u8fbc\u3080\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u305d\u306e\u30cd\u30a4\u30c6\u30a3\u30d6\u30d9\u30af\u30c8\u30eb\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306f\u3001<a href=\"https:\/\/www.box.com\/resources\/unstructured-data-paper\" target=\"_blank\" rel=\"noreferrer noopener\">\u9867\u5ba2\u30c7\u30fc\u30bf\u306e90%<\/a>\uff08\u82f1\u8a9e\uff09\u306b\u542b\u307e\u308c\u308bPDF\u3001\u30c6\u30ad\u30b9\u30c8\u3001\u901a\u8a71\u3001\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u3001\u52d5\u753b\u3001\u753b\u50cf\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c7\u30fc\u30bf\u5f62\u5f0f\u3092\u3059\u3050\u306b\u4f7f\u3048\u308b\u30c7\u30fc\u30bf\u306b\u5909\u63db\u3057\u3001\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u8abf\u548c\u3055\u305b\u3066\u3001\u7d71\u5408\u30c7\u30fc\u30bf\u57fa\u76e4\u306b\u30e1\u30bf\u30c7\u30fc\u30bf\uff08\u5e02\u5916\u5c40\u756a\u3084\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30d7\u30ed\u30b0\u30e9\u30e0\u756a\u53f7\u306a\u3069\u3001\u30c7\u30fc\u30bf\u306b\u95a2\u3059\u308b\u30c7\u30fc\u30bf\uff09\u3068\u3057\u3066\u4fdd\u5b58\u3055\u308c\u308b<a href=\"https:\/\/www.salesforce.com\/blog\/unified-customer-profile\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u5305\u62ec\u7684\u306a\u9867\u5ba2\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb<\/a>\uff08\u82f1\u8a9e\uff09\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002Salesforce\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u5b8c\u5168\u306b\u7d71\u5408\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u3053\u306e\u30e1\u30bf\u30c7\u30fc\u30bf\u306f\u3001\u8a2d\u5b9a\u3055\u308c\u305f\u30ac\u30d0\u30ca\u30f3\u30b9\u30dd\u30ea\u30b7\u30fc\u306b\u57fa\u3065\u3044\u3066\u3001\u3069\u306eSalesforce\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3082\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u53d6\u308a\u8fbc\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3042\u3089\u3086\u308b\u30c1\u30fc\u30e0\u304c\u9867\u5ba2\u306b\u95a2\u3059\u308b\u5168\u5305\u56f2\u306e\u60c5\u5831\u3092\u5f97\u3089\u308c\u3001\u4fe1\u983c\u3067\u304d\u308bAI\u3092\u6d3b\u7528\u3057\u3001\u30c7\u30fc\u30bf\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3092\u640d\u306a\u3046\u3053\u3068\u306a\u304f\u3001\u3042\u3089\u3086\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u81ea\u52d5\u5316\u3068\u5206\u6790\u3092\u63a8\u9032\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>Salesforce\u306f\u3001\u30aa\u30fc\u30d7\u30f3\u306a\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3068\u3042\u3089\u3086\u308b\u30ec\u30a4\u30e4\u30fc\u3067\u306e\u62e1\u5f35\u6027\u3092\u4fe1\u6761\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u4f55\u5e74\u3082\u306e\u9593\u3001AppExchange\u3092\u901a\u3058\u3066ISV\u3068\u9867\u5ba2\u958b\u767a\u306e\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u80b2\u6210\u3057\u3066\u304d\u305f\u5b9f\u7e3e\u304c\u3042\u308a\u307e\u3059\u3002\u73fe\u5728\u3001\u3053\u306e\u53d6\u308a\u7d44\u307f\u306f\u3001BYO\uff08Bring 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srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=150&amp;h=84 150w, 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class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-sales-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001\u5bfe\u9762\u5546\u8ac7\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u8a18\u9332\u30fb\u30c7\u30fc\u30bf\u5316\u3059\u308b\u65b0\u6a5f\u80fd\u300c\u5bfe\u9762\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u300d\u306e\u63d0\u4f9b\u3092\u958b\u59cb\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t9\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13102\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/ai-lessons-building-enterprise-agents\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=1024\" class=\"content-card__image\" alt=\"Applied AI: Lessons from Building Agents in the Enterprise\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png 1200w, 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678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/Applied-AI_-Lessons-from-Building-Agents-in-the-Enterprise.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/ai-lessons-building-enterprise-agents\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tApplied AI\uff08\u5fdc\u7528\u4eba\u5de5\u77e5\u80fd\uff09\uff1a\u4f01\u696d\u6d3b\u52d5\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u69cb\u7bc9\u306e\u6559\u8a13\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t15\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/posts\/9801\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p>\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u7d71\u5408\u3092\u3055\u3089\u306b\u5f37\u5316\u3057\u3001Agentforce\u306e\u6b21\u4e16\u4ee3\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30ca\u30ec\u30c3\u30b8\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u3001Salesforce\u306f\u3053\u306e\u307b\u3069\u3001\u30c7\u30fc\u30bf\u7ba1\u7406\u306e\u5148\u9032\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3067\u3042\u308b<a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-signs-definitive-agreement-to-acquire-zoomin\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zoomin\u3092\u8cb7\u53ce<\/a>\uff08\u82f1\u8a9e\uff09\u3057\u307e\u3057\u305f\u3002Data 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https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=300&amp;h=116 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=768&amp;h=298 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=1024&amp;h=397 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=264&amp;h=102 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=500&amp;h=194 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=678&amp;h=263 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=150&amp;h=58 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=497&amp;h=193 497w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/11\/image3.png?w=1218&amp;h=473 1218w\" sizes=\"auto, (max-width: 1471px) 100vw, 1471px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>\u73fe\u5728\u3001\u4e00\u822c\u7684\u306b\u5229\u7528\u53ef\u80fd\u3068\u306a\u3063\u305fData Cloud\u306e<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.c360_a_ai_retriever_about.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ce\u30fc\u30b3\u30fc\u30c9\u691c\u7d22<\/a>\uff08\u30ec\u30c8\u30ea\u30fc\u30d0\u30fc\uff09\u306f\u3001\u7ba1\u7406\u8005\u3084\u30d3\u30b8\u30cd\u30b9\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u30af\u30ea\u30c3\u30af\u64cd\u4f5c\u306e\u307f\u306e\u7c21\u5358\u306a\u8a2d\u5b9a\u3067\u3001\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u306e\u4e21\u65b9\u306b\u5bfe\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305fRAG\u6a5f\u80fd\u3092\u5b9f\u88c5\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u30c7\u30fc\u30bf\u304cData 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Cloud\u306e\u30ce\u30fc\u30b3\u30fc\u30c9<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.c360_a_ai_retriever_about.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">\u691c\u7d22<\/a>\u306f\u3001\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5411\u4e0a\u3001\u958b\u767a\u6642\u9593\u306e\u77ed\u7e2e\u3001\u30c7\u30fc\u30bf\u54c1\u8cea\u6539\u5584\u3092\u5b9f\u73fe\u3059\u308b\u6b21\u4e16\u4ee3\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300cSalesforce Data Cloud\u306f\u98db\u8e8d\u7684\u306a\u6210\u9577\u3092\u9042\u3052\u3001\u4eca\u3084Agentforce\u306e\u539f\u52d5\u529b\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306e\u65b0\u3057\u3044\u30ce\u30fc\u30b3\u30fc\u30c9\u691c\u7d22\u3068Zoomin\u306e\u975e\u69cb\u9020\u5316\u30b3\u30f3\u30c6\u30f3\u30c4\u6a5f\u80fd\u306e\u7d71\u5408\u306f\u3001\u5f53\u793e\u306e\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u753b\u671f\u7684\u306a\u3082\u306e\u3067\u3059\u300d\u3068Salesforce Data Cloud\u62c5\u5f53EVP\u517c\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u30e9\u30a6\u30fc\u30eb\u30fb\u30a2\u30a6\u30e9\u30c9\u30ab\u30fc\uff08Rahul Auradkar\uff09\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300cAgentforce\u3067\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u8a8d\u8b58\u3057\u305f\u3046\u3048\u3067\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u69cb\u7bc9\u3057\u3001\u5c55\u958b\u3059\u308b\u969b\u306e\u6280\u8853\u7684\u306a\u969c\u58c1\u3092\u53d6\u308a\u9664\u304f\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u306f\u3053\u308c\u307e\u3067\u306b\u306a\u3044\u307b\u3069\u7c21\u5358\u306b\u4f01\u696d\u30c7\u30fc\u30bf\u306e\u5b8c\u5168\u306a\u30c7\u30fc\u30bf\u30bb\u30c3\u30c8\u3092\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u73fe\u5728\u3001\u30c1\u30fc\u30e0\u306f\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u5bcc\u3093\u3060\u9ad8\u6a5f\u80fd\u306aAgentforce\u306e\u3084\u308a\u3068\u308a\u3092\u8fc5\u901f\u306b\u4f5c\u6210\u3057\u3001\u5927\u304d\u306a\u6210\u679c\u3092\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305d\u308c\u3068\u540c\u6642\u306b\u3001\u30c7\u30fc\u30bf\u7d71\u5408\u3084\u53d6\u5f97\u306b\u95a2\u9023\u3059\u308b\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u300d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u3053\u308c\u306b\u3088\u308a\u73fe\u5728\u3001\u30c1\u30fc\u30e0\u306f\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u5bcc\u3093\u3060\u9ad8\u6a5f\u80fd\u306aAgentforce\u306e\u3084\u308a\u3068\u308a\u3092\u8fc5\u901f\u306b\u4f5c\u6210\u3057\u3001\u5927\u304d\u306a\u6210\u679c\u3092\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305d\u308c\u3068\u540c\u6642\u306b\u3001\u30c7\u30fc\u30bf\u7d71\u5408\u3084\u53d6\u5f97\u306b\u95a2\u9023\u3059\u308b\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/strong><\/p>\n<cite><strong>Salesforce Data Cloud\u62c5\u5f53EVP\u517c\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001\u30e9\u30a6\u30fc\u30eb\u30fb\u30a2\u30a6\u30e9\u30c9\u30ab\u30fc\uff08Rahul Auradkar\uff09<\/strong><\/cite><\/blockquote>\n\n\n\n<p>Data Cloud\u306e\u5909\u63db\u3001\u30a4\u30f3\u30c7\u30c3\u30af\u30b9\u4f5c\u6210\u3001\u691c\u7d22\u3001\u304a\u3088\u3073\u30bb\u30de\u30f3\u30c6\u30a3\u30c3\u30af\u6a5f\u80fd\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-is-a-reasoning-engine\/atlas\/?bc=OTH\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Atlas\u63a8\u8ad6\u30a8\u30f3\u30b8\u30f3<\/a>\u3068\u6df1\u304f\u7d71\u5408\u3055\u308c\u3066\u3044\u307e\u3059\u3002Data Cloud\u3068Atlas\u63a8\u8ad6\u30a8\u30f3\u30b8\u30f3\u306e\u30d1\u30ef\u30fc\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u8907\u96d1\u306a\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u7d44\u307f\u5408\u308f\u305b\u305f\u8907\u96d1\u306a\u8cea\u554f\u304b\u3089\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u8aad\u307f\u89e3\u304d\u3001\u9867\u5ba2\u306b\u30b7\u30f3\u30d7\u30eb\u3067\u7684\u78ba\u306a\u56de\u7b54\u3092\u8fd4\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Atlas\u63a8\u8ad6\u30a8\u30f3\u30b8\u30f3\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u5168\u4f53\u50cf\u3092\u628a\u63e1\u3057\u3066\u3044\u306a\u3044\u4ed6\u306eDIY AI\u30dc\u30c3\u30c8\u3084Copilot\u306b\u306f\u4e0d\u53ef\u80fd\u306a\u3001\u8c4a\u5bcc\u306a\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u751f\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001Agentforce\u306f\u9867\u5ba2\u304b\u3089\u9001\u3089\u308c\u3066\u304d\u305f\u5199\u771f\u306b\u5199\u3063\u3066\u3044\u308b\u90e8\u54c1\u756a\u53f7\u3092\u3082\u3068\u306b\u3001\u305d\u306e\u88fd\u54c1\u30ab\u30c6\u30b4\u30ea\u30fc\u306b\u95a2\u9023\u3059\u308b\u8a18\u4e8b\u3092\u691c\u7d22\u3057\u3001\u9867\u5ba2\u306e\u554f\u984c\u3092\u3088\u308a\u8fc5\u901f\u306b\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u53d6\u308a\u6271\u3046\u80fd\u529b\u306f\u3001Data Cloud\u306e\u6700\u3082\u91cd\u8981\u306a\u5dee\u5225\u5316\u8981\u56e0\u306e1\u3064\u3067\u3042\u308a\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u3001\u52b9\u679c\u7684\u306a\u5bfe\u5fdc\u3068\u7d50\u679c\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u77e5\u8b58\u3092\u88c5\u5099\u3059\u308b\u3046\u3048\u3067\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" 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(max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=678&amp;h=381 678w, 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class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/04\/13\/cyberagentamebalife\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\u30b5\u30a4\u30d0\u30fc\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001Salesforce\u306e\u300cAgentforce\u300d\u3092\u5c0e\u5165\u55b6\u696d\u30b9\u30bf\u30c3\u30d5\u306e\u5c5e\u4eba\u5316\u3057\u304c\u3061\u306a\u60c5\u5831\u3092\u7d44\u7e54\u306e\u8cc7\u7523\u306b\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13122\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable 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itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/31\/tapp-customer-news\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tTAPP\u3001\u300cAgentforce\u300d\u3092\u5c0e\u5165\u3057\u3001\u30bb\u30df\u30ca\u30fc\u306e\u9867\u5ba2\u4f53\u9a13\u3092AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u5237\u65b0\u3002\u554f\u3044\u5408\u308f\u305b\u89e3\u6c7a\u7387\u7d0490.3%\u306a\u3069\u306e\u6210\u679c\u3092\u5b9f\u73fe\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/posts\/9801\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p>Data 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id=\"h-data-cloud\u3068agentforce\u3092\u4f7f\u3044\u59cb\u3081\u308b\">Data Cloud\u3068Agentforce\u3092\u4f7f\u3044\u59cb\u3081\u308b<\/h2>\n\n\n\n<p>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u30c7\u30fc\u30bf\u3001AI\u3001\u81ea\u52d5\u5316\u305d\u3057\u3066\u4eba\u9593\u306e\u529b\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u3082\u512a\u308c\u305f\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002Salesforce Platform\u3068Agentforce\u306e\u57fa\u76e4\u3067\u3042\u308bData Cloud\u306f\u3001\u3053\u308c\u3089\u306e\u8981\u7d20\u3092\u3059\u3079\u3066\u7d71\u5408\u3057\u3001\u4f01\u696d\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u5408\u7406\u5316\u304b\u3089\u5f93\u696d\u54e1\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5f37\u5316\u307e\u3067\u3001\u591a\u69d8\u306a\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3059\u308b\u77e5\u7684\u3067\u5373\u5fdc\u6027\u306e\u9ad8\u3044AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u69cb\u7bc9\u3057\u3001\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u52b9\u7387\u7684\u304b\u3064\u52b9\u679c\u7684\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u8a73\u7d30\u60c5\u5831\"><strong>\u8a73\u7d30\u60c5\u5831\uff1a<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30c7\u30fc\u30bf\u306e\u53ef\u80fd\u6027\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u305f\u3081\u306b\u3001Salesforce Data Cloud\u304cAI\u3068Agentforce\u306e\u6a5f\u80fd\u3092\u3069\u306e\u3088\u3046\u306b\u9ad8\u3081\u3001\u771f\u306e\u5dee\u5225\u5316\u3092\u5b9f\u73fe\u3059\u308b\u9867\u5ba2\u4f53\u9a13\u3068\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u751f\u307f\u51fa\u3059\u304b\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u304b\u3089\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3001\u307e\u305f\u306f\u516c\u5f0f\u306b\u8a00\u53ca\u3055\u308c\u3066\u3044\u308b\u672a\u63d0\u4f9b\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306f\u73fe\u5728\u5229\u7528\u3067\u304d\u306a\u3044\u3082\u306e\u3067\u3042\u308a\u3001\u4e88\u5b9a\u901a\u308a\u306b\u3001\u307e\u305f\u306f\u5168\u304f\u63d0\u4f9b\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306f\u3001\u73fe\u5728\u5229\u7528\u53ef\u80fd\u306a\u6a5f\u80fd\u306b\u57fa\u3065\u3044\u3066\u8cfc\u5165\u3092\u3054\u5224\u65ad\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u203b\u672c\u8a18\u4e8b\u306f2024\u5e7411\u670820\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305fThe Force Behind Agentforce: How Data Cloud Fuels the Customer 360 Platform and the N 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