{"id":13616,"date":"2026-06-09T14:00:00","date_gmt":"2026-06-09T05:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&#038;p=13616"},"modified":"2026-06-09T13:37:36","modified_gmt":"2026-06-09T04:37:36","slug":"customer_zero_survey","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/06\/09\/customer_zero_survey\/","title":{"rendered":"Salesforce\u3001AI\u6d3b\u7528\u3067\u5275\u51fa\u3057\u305f\u9031\u5e73\u57474.6\u6642\u9593\u3092\u300c\u9867\u5ba2\u4fa1\u5024\u5275\u9020\u300d\u3078\u518d\u6295\u8cc7"},"content":{"rendered":"\n<h6 class=\"wp-block-heading has-text-align-center\" id=\"h-98-4-\u306e\u793e\u54e1\u304cai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u5354\u50cd-\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u3084\u4f01\u753b\u306a\u3069\u9867\u5ba2\u652f\u63f4\u3092\u5f37\u5316\">98.4%\u306e\u793e\u54e1\u304cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u5354\u50cd\u3002\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u3084\u4f01\u753b\u306a\u3069\u9867\u5ba2\u652f\u63f4\u3092\u5f37\u5316<\/h6>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\uff08\u672c\u793e:\u6771\u4eac\u90fd\u5343\u4ee3\u7530\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u4f1a\u9577\u517c\u793e\u9577:\u5c0f\u51fa \u4f38\u4e00\u3001\u4ee5\u4e0bSalesforce\uff09\u306f\u3001\u81ea\u793e\u3092\u6700\u521d\u306e\u30e6\u30fc\u30b6\u30fc\uff08Customer Zero\uff09\u3068\u3057\u3066AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08\u203b1\uff09\u3092\u6d3b\u7528\u3059\u308b\u4e2d\u3067\u3001\u793e\u54e1\u306e\u50cd\u304d\u65b9\u3084\u7d44\u7e54\u904b\u55b6\u306b\u3069\u306e\u3088\u3046\u306a\u5909\u5316\u304c\u751f\u307e\u308c\u3066\u3044\u308b\u304b\u3092\u691c\u8a3c\u3059\u308b\u793e\u5185\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u672c\u793e\u5185\u8abf\u67fb\u306f\u3001\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306e\u793e\u54e1\u3092\u5bfe\u8c61\u306b\u5b9f\u65bd\u3057\u305f\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u822c\u7684\u306bAI\u6d3b\u7528\u306f\u500b\u4eba\u306e\u751f\u7523\u6027\u5411\u4e0a\u306b\u7559\u307e\u308a\u3084\u3059\u3044\u4e00\u65b9\u3001Salesforce\u3067\u306f\u5275\u51fa\u3055\u308c\u305f\u6642\u9593\u3092\u7d44\u7e54\u6226\u7565\u306b\u6cbf\u3063\u3066\u518d\u6295\u8cc7\u3059\u308b\u53d6\u308a\u7d44\u307f\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002\u672c\u8abf\u67fb\u3067\u306f\u3001AI\u3068\u4eba\u304c\u5354\u50cd\u3059\u308b\u7d44\u7e54\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af \u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u300d\u3078\u306e\u5909\u5bb9\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\uff08\u203b1\uff09Salesforce\u306f\u3001\u55b6\u696d\u30fb\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\uff08SDR\uff09\u9818\u57df\u306b\u304a\u3044\u3066Web Agent\u304a\u3088\u3073Engagement Agent\u3092\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u9818\u57df\u306b\u304a\u3044\u3066Help Agent\u3092\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002Web Agent\u306f\u3001Web\u30b5\u30a4\u30c8\u6765\u8a2a\u8005\u306e\u610f\u56f3\u3084\u6587\u8108\u3092\u7406\u89e3\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306e\u9078\u5225\u304b\u3089\u81ea\u5df1\u89e3\u6c7a\u306e\u4fc3\u9032\u307e\u3067\u3092\u81ea\u5f8b\u7684\u306b\u884c\u3046AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3059\u3002Engagement Agent\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u3066\u30ea\u30fc\u30c9\u80b2\u6210\u3084\u8cc7\u683c\u78ba\u8a8d\u3092\u81ea\u52d5\u5316\u3057\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u3078\u306e\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u304b\u3089\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u8a2d\u5b9a\u307e\u3067\u3092\u62c5\u3046SDR\u5411\u3051AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3059\u3002Slackbot\u306f\u3001Slack\u4e0a\u3067\u4f1a\u8a71\u3001\u30d5\u30a1\u30a4\u30eb\u3001\u30ab\u30ec\u30f3\u30c0\u30fc\u3001Salesforce\u30c7\u30fc\u30bf\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u6a2a\u65ad\u3057\u3001\u60c5\u5831\u53ce\u96c6\u3084\u30a2\u30af\u30b7\u30e7\u30f3\u5b9f\u884c\u3092\u652f\u63f4\u3059\u308b\u5f93\u696d\u54e1\u5411\u3051\u30d1\u30fc\u30bd\u30ca\u30ebAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u8abf\u67fb\u7d50\u679c\u306e\u30cf\u30a4\u30e9\u30a4\u30c8:AI\u3068\u4eba\u304c\u5354\u50cd\u3059\u308b\u7d44\u7e54\u306e\u5b9f\u614b<\/strong><\/p>\n\n\n\n<p><strong>1. AI\u3068\u4eba\u306e\u300c\u5f79\u5272\u5206\u62c5\u300d\u304c\u7d44\u7e54\u5909\u5316\u3092\u52a0\u901f<\/strong><\/p>\n\n\n\n<p>\u25cf<strong>\u5f79\u5272\u306e\u660e\u78ba\u5316<\/strong>: 95.6%\u306e\u793e\u54e1\u304c\u300cAI\u304c\u62c5\u3046\u3079\u304d\u30bf\u30b9\u30af\u300d\u3068\u300c\u4eba\u304c\u62c5\u3046\u3079\u304d\u5f79\u5272\u300d\u306e\u9055\u3044\u3092\u660e\u78ba\u306b\u5b9f\u611f\u3057\u3066\u304a\u308a\u3001AI\u3068\u306e\u5354\u50cd\u3092\u524d\u63d0\u3068\u3057\u305f\u7d44\u7e54\u5909\u5316\u304c\u9032\u3093\u3067\u3044\u308b\u5b9f\u614b\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13618-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=1024\" alt=\"image\" class=\"wp-image-13618\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png 1440w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"13618-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=1024\" alt=\"image\" class=\"wp-image-13618\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png 1440w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image6.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>\u300cAI\u304c\u62c5\u3046\u3079\u304d\u30bf\u30b9\u30af\u300d\u3068\u300c\u4eba\u304c\u62c5\u3046\u3079\u304d\u5f79\u5272\u300d\u306e\u9055\u3044\u3092\u300c\u975e\u5e38\u306b\u5f37\u304f\u5b9f\u611f\u3057\u3066\u3044\u308b\u300d\u3068\u7b54\u3048\u305f\u5272\u5408\u306f\u3001\u4e00\u822c\u793e\u54e1\u5c64\u306e31.1%\u306b\u5bfe\u3057\u3001\u7ba1\u7406\u8077\u5c64\u3067\u306f48.9%\u306b\u9054\u3057\u3001\u5927\u304d\u306a\u610f\u8b58\u5dee\u304c\u898b\u3089\u308c\u307e\u3057\u305f\u3002\u7ba1\u7406\u8077\u306f\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u7d44\u7e54\u306e\u52b4\u50cd\u529b\u3068\u3057\u3066\u306eAI\u300d\u3082\u540c\u6642\u306b\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3059\u308b\u696d\u52d9\u3092\u8a8d\u8b58\u3057\u3001\u305d\u306e\u5f79\u5272\u306e\u5909\u5316\u304c\u3053\u306e\u9ad8\u3044\u6570\u5024\u306b\u53cd\u6620\u3055\u308c\u3066\u3044\u308b\u3068\u63a8\u5bdf\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u25cf <strong>\u7d44\u7e54\u306e\u5909\u5bb9<\/strong>: 57.6%\u304c\u300c\u7d44\u7e54\u7684\u306a\u5909\u5316\u304c\u8d77\u304d\u3066\u3044\u308b\u300d\u3068\u56de\u7b54<\/p>\n\n\n\n<p>\u7d44\u7e54\u306e\u5909\u5bb9\u306b\u95a2\u3059\u308b\u8a2d\u554f\u306b\u304a\u3044\u3066\u3001\u3059\u3067\u306b\u7d44\u7e54\u7684\u306a\u5909\u5316\u304c\u8d77\u304d\u3066\u3044\u308b\u3068\u56de\u7b54\u3057\u305f\u5272\u5408\u306f57.6%\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u305d\u306e\u80cc\u666f\u306b\u306f\u300c\u5f79\u5272\u5206\u62c5\u306e\u9ad8\u5ea6\u5316\uff0830.8%\uff09\u300d\u3068\u300c\u4eba\u54e1\u30fb\u30ea\u30bd\u30fc\u30b9\u914d\u5206\u306e\u5909\u66f4\uff0826.8%\uff09\u300d\u304c\u3042\u308a\u3001AI\u306e\u5c0e\u5165\u304c\u696d\u52d9\u306e\u3042\u308a\u65b9\u3068\u4eba\u54e1\u914d\u7f6e\u306e\u53cc\u65b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u5b9f\u614b\u304c\u6d6e\u304d\u5f6b\u308a\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13619-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=1024\" alt=\"image\" class=\"wp-image-13619\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png 1440w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"13619-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=1024\" alt=\"image\" class=\"wp-image-13619\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png 1440w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image3.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p><strong>2. \u9031\u5e73\u5747\u300c4.6\u6642\u9593\u300d\u306e\u5275\u51fa\u6642\u9593\u3092\u300c\u9867\u5ba2\u4fa1\u5024\u300d\u3078\u518d\u6295\u8cc7<\/strong><\/p>\n\n\n\n<p>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6d3b\u7528\u306b\u3088\u308a\u3001\u793e\u54e11\u4eba\u3042\u305f\u308a\u9031\u5e73\u57474.6\u6642\u9593\u3092\u5275\u51fa\u3057\u3001\u3053\u308c\u3092\u7d4c\u55b6\u6226\u7565\u306b\u57fa\u3065\u304f2\u3064\u306e\u91cd\u70b9\u9818\u57df\u3078\u3068\u518d\u6295\u8cc7\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u652f\u63f4\u306e\u5f37\u5316<\/strong>: \u751f\u307f\u51fa\u3055\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u3092\u4f01\u753b(52.7%)\u3084\u9867\u5ba2\u3068\u306e\u5bfe\u8a71(41.6%)\u306b\u30b7\u30d5\u30c8\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u81ea\u8eab\u304cAI\u3092\u6d3b\u7528\u3057\u305f\u696d\u52d9\u5909\u9769\u3092\u8fc5\u901f\u306b\u9032\u3081\u3089\u308c\u308b\u3088\u3046\u4f34\u8d70\u3059\u308b\u4f53\u5236\u3092\u5f37\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13620-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=1024\" alt=\"image\" class=\"wp-image-13620\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png 1440w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"13620-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=1024\" alt=\"image\" class=\"wp-image-13620\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png 1440w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image5.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>\u793e\u54e1\u306e98.4%\uff08\u203b2\uff09\u304c\u30d1\u30fc\u30bd\u30ca\u30ebAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cSlackbot\u300d\u3092\u65e5\u3005\u306e\u696d\u52d9\u3067\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u6d3b\u7528\u3057\u3066\u304b\u3089\u610f\u8b58\u7684\u306b\u78e8\u304f\u3088\u3046\u306b\u306a\u3063\u305f\u30b9\u30ad\u30eb\uff08\u8907\u6570\u56de\u7b54\u53ef\uff09\u3068\u3057\u3066\u300175.9%\u306e\u5f93\u696d\u54e1\u304c\u300c\u554f\u3044\u3092\u7acb\u3066\u308b\u529b\u300d\u300158.4%\u304c\u300c\u6279\u5224\u7684\u601d\u8003\u300d\u3092\u6319\u3052\u307e\u3057\u305f\u3002<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13621-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=1024\" alt=\"image\" class=\"wp-image-13621\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png 1440w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"13621-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=1024\" alt=\"image\" class=\"wp-image-13621\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png 1440w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image1_fc58ef.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>\u307e\u305f\u300189%\u306e\u793e\u54e1\u304cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u524d\u3088\u308a\u3082\u300c\u3088\u308a\u9ad8\u3044\u7cbe\u5ea6\u3084\u4fa1\u5024\u3092\u8ffd\u6c42\u3057\u305f\u3044\u300d\u3068\u3044\u3046\u610f\u8b58\u306e\u5909\u5316\u3092\u793a\u3057\u3066\u304a\u308a\u3001\u793e\u54e1\u306e\u5f79\u5272\u304c\u300c\u3088\u308a\u9ad8\u5ea6\u306a\u9867\u5ba2\u63d0\u6848\u300d\u300c\u6226\u7565\u7684\u306a\u610f\u601d\u6c7a\u5b9a\u300d\u300c\u5171\u611f\u6027\u304c\u6c42\u3081\u3089\u308c\u308b\u652f\u63f4\u300d\u300c\u8907\u96d1\u306a\u8ab2\u984c\u89e3\u6c7a\u300d\u3068\u3044\u3063\u305f\u300c\u4eba\u306b\u3057\u304b\u3067\u304d\u306a\u3044\u4ed5\u4e8b\u300d\u3078\u30b7\u30d5\u30c8\u3057\u3066\u3044\u308b\u5b9f\u614b\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p><strong>\u300cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u306b\u3088\u308b\u5177\u4f53\u7684\u306a\u4e8b\u696d\u30a4\u30f3\u30d1\u30af\u30c8\u3068\u5f79\u5272\u306e\u5909\u5316<\/strong><br>Salesforce\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6d3b\u7528\u306f\u3001\u5546\u8ac7\u5275\u51fa\u3084\u30b5\u30fc\u30d3\u30b9\u30b3\u30b9\u30c8\u306e\u69cb\u9020\u3092\u5909\u3048\u59cb\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;<strong>\u55b6\u696d\u30fb\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9(SDR)\u9818\u57df<\/strong>: AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u9867\u5ba2\u63a5\u70b9\u306e\u6700\u524d\u7dda\u3067\u300c\u81ea\u5f8b\u7684\u306a\u5224\u65ad\u30fb\u5b9f\u884c\u300d\u3092\u62c5\u3046\u3053\u3068\u3067\u3001SDR\u3078\u306e\u30ea\u30fc\u30c9\u8ee2\u9001\u3092\u524a\u6e1b\u3057\u307e\u3057\u305f\u3002\u793e\u54e1\u306fAI\u304c\u6574\u7406\u3057\u305f\u9867\u5ba2\u60c5\u5831\u3084\u5bfe\u8a71\u5c65\u6b74\u3092\u3082\u3068\u306b\u3001\u9ad8\u5ea6\u306a\u6226\u7565\u7684\u5546\u8ac7\u306b\u7279\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u9818\u57df<\/strong>: AI\u306b\u3088\u308b\u81ea\u5df1\u89e3\u6c7a\u738768%\u3092\u9054\u6210\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u81ea\u5f8b\u7684\u306a\u89e3\u6c7a\u304c\u9032\u3080\u3053\u3068\u3067\u3001\u30b5\u30dd\u30fc\u30c8\u7d44\u7e54\u306e\u5f79\u5272\u306f\u300c\u53d7\u52d5\u7684\u306a\u5bfe\u5fdc\u300d\u304b\u3089\u300c\u9ad8\u5ea6\u306a\u8ab2\u984c\u89e3\u6c7a\u300d\u3078\u3068\u30b7\u30d5\u30c8\u3057\u3001\u793e\u54e1\u306f\u5171\u611f\u6027\u304c\u5fc5\u8981\u306a\u5bfe\u4eba\u652f\u63f4\u306b\u5c02\u5ff5\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p><strong>\u9375\u306f\u300c\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u3068\u65e5\u5e38\u696d\u52d9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3068\u306e\u7d71\u5408\u300d<\/strong><br>\u4e0a\u8a18\u306e\u6210\u679c\u306e\u80cc\u666f\u306b\u306f\u3001Salesforce\u4e0a\u306b\u3042\u308b\u9867\u5ba2\u30c7\u30fc\u30bf\u3001\u696d\u52d9\u5c65\u6b74\u3068\u3044\u3063\u305f\u300c\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u300d\u3068\u3001Slack\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u65e5\u5e38\u696d\u52d9\u306e\u300c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u300d\u3092\u7d71\u5408\u3057\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u7d44\u307f\u8fbc\u3093\u3067\u3044\u308b\u70b9\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u5909\u9769\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u5b9f\u8df5\u7684\u306a\u6307\u91dd\u3068\u3057\u3066\u3001Salesforce\u3067\u306f\u7d44\u7e54\u304c\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af \u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u300d\u306b\u9032\u5316\u3059\u308b\u305f\u3081\u306e\u300c<strong>4R<\/strong>\u300d\u3092\u63a8\u9032\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Redesign\uff08\u30d3\u30b8\u30cd\u30b9\u3068\u7d44\u7e54\u30e2\u30c7\u30eb\u306e\u518d\u8a2d\u8a08\uff09<\/strong>\uff1a\u4eba\u304c\u3059\u308b\u3079\u304d\u4ed5\u4e8b\u3068AI\u306b\u4efb\u305b\u3089\u308c\u308b\u4ed5\u4e8b\u3092\u518d\u8a2d\u8a08\u3059\u308b<\/li>\n\n\n\n<li><strong>Reskill\uff08\u4eba\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u518d\u80b2\u6210\uff09<\/strong>\uff1aAI\u3078\u306e\u6307\u793a\u3084\u7ba1\u7406\u3001\u65b0\u305f\u306bAI\u3078\u4efb\u305b\u308b\u696d\u52d9\u3092\u898b\u6975\u3081\u308b\u30b9\u30ad\u30eb<\/li>\n\n\n\n<li><strong>Redeploy\uff08\u4eba\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u518d\u914d\u7f6e\uff09<\/strong>\uff1a\u4eba\u3092\u5b9a\u4f8b\u4f5c\u696d\u304b\u3089\u89e3\u653e\u3001\u6226\u7565\u30fb\u5224\u65ad\u30fb\u5275\u9020\u306e\u5fc5\u8981\u306a\u696d\u52d9\u3078\u30b7\u30d5\u30c8<\/li>\n\n\n\n<li><strong>Rebalance\uff08\u30d3\u30b8\u30cd\u30b9\u3068\u7d44\u7e54\u30e2\u30c7\u30eb\u518d\u8a2d\u8a08\uff09<\/strong>\uff1a\u4eba\u3068AI\u306e\u5f79\u5272\u3068\u914d\u7f6e\u30d0\u30e9\u30f3\u30b9\u3092\u7d99\u7d9a\u7684\u306b\u8abf\u6574<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"13622-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1024\" alt=\"image\" class=\"wp-image-13622\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png 1920w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"13622-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1024\" alt=\"image\" class=\"wp-image-13622\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png 1920w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/06\/image4.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u5c02\u52d9\u57f7\u884c\u5f79\u54e1\u30c1\u30fc\u30d5\u30fb\u30aa\u30da\u30ec\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30aa\u30d5\u30a3\u30b5\u30fc\u7530\u4e2d\u907c\u592a\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<br>\u300c\u4eca\u56de\u306e\u8abf\u67fb\u7d50\u679c\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5b9f\u52d9\u3092\u81ea\u5f8b\u7684\u306b\u62c5\u3046\u3053\u3068\u3067\u3001\u7d44\u7e54\u305d\u306e\u3082\u306e\u304c\u5909\u5bb9\u3057\u3066\u3044\u308b\u5b9f\u614b\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002AI\u6d3b\u7528\u306f\u3001\u500b\u4eba\u306e\u696d\u52d9\u3092\u52b9\u7387\u5316\u3055\u305b\u308b\u30d5\u30a7\u30fc\u30ba\u3092\u8d8a\u3048\u3001\u751f\u307f\u51fa\u3055\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u3092\u3044\u304b\u306b\u304a\u5ba2\u69d8\u306e\u4e8b\u696d\u4fa1\u5024\u5b9f\u73fe\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff09\u3078\u6226\u7565\u7684\u306b\u518d\u6295\u8cc7\u3059\u308b\u304b\u3068\u3044\u3046\u3001\u7d4c\u55b6\u306e\u610f\u601d\u304c\u554f\u308f\u308c\u308b\u30d5\u30a7\u30fc\u30ba\u306b\u5165\u308a\u307e\u3057\u305f\u3002\u79c1\u305f\u3061\u306f\u81ea\u3089\u304cAI\u3068\u4eba\u304c\u5354\u50cd\u3059\u308b\u65b0\u3057\u3044\u7d44\u7e54\u904b\u55b6\u306e\u3042\u308a\u65b9\u3092\u5e83\u304f\u793e\u4f1a\u3078\u63d0\u793a\u3057\u3001\u4f53\u73fe\u3057\u3066\u307e\u3044\u308a\u307e\u3059\u300d<\/p>\n\n\n\n<p>\uff08\u203b2\uff09Slackbot\u306e\u5229\u7528\u30ed\u30b0\u306b\u57fa\u3065\u304f\u5b9f\u7e3e\u5024\u3002<\/p>\n\n\n\n<p><strong>\u8abf\u67fb\u6982\u8981<\/strong><br>\u8abf\u67fb\u540d\uff1a\u300cCustomer 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class=\"wp-block-list\">\n<li>\u300cSalesforce\u3001Slackbot\u306e\u56fd\u5185\u63d0\u4f9b\u958b\u59cb\u3092\u767a\u8868\u300d\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/01\/20\/slackbotjapanga\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>\u300cSalesforce\u3001\u81ea\u793e\u306e\u30d8\u30eb\u30d7\u30b5\u30a4\u30c8\u3067\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cAgentforce\u300d\u306b\u3088\u308b\u65e5\u672c\u8a9e\u30b5\u30dd\u30fc\u30c8\u3092\u958b\u59cb\u300d\u306b\u95a2\u9023\u3059\u308b\u8a18\u4e8b\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-on-salesforce-help-japan\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 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