{"id":14462,"date":"2026-10-02T13:00:00","date_gmt":"2026-10-02T04:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/press-releases\/2026\/10\/02\/tsa-improves-travel-experience-agentforce\/"},"modified":"2026-10-02T10:57:56","modified_gmt":"2026-10-02T01:57:56","slug":"tsa-improves-travel-experience-agentforce","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/10\/02\/tsa-improves-travel-experience-agentforce\/","title":{"rendered":"\u65b0\u3057\u3044AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cAce\u300d\u3001TSA\u306e\u65c5\u884c\u8005\u306e\u7a7a\u6e2f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u901a\u904e\u3092\u30b5\u30dd\u30fc\u30c8"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u203b\u672c\u8a18\u4e8b\u306f 2026\u5e749\u670814\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/09\/14\/tsa-improves-travel-experience-agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">New AI Agent Ace Helps the TSA Support Travelers as They Navigate Airport Security<\/a> \u306e\u7ffb\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\u6bce\u65e5<a href=\"https:\/\/www.faa.gov\/air_traffic\/nas\" target=\"_blank\" rel=\"noreferrer noopener\">\u7d04300\u4e07\u4eba<\/a>\u304c\u98db\u884c\u6a5f\u65c5\u884c\u3092\u3057\u3066\u3044\u307e\u3059\u3002\u65c5\u884c\u8005\u306f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30c1\u30a7\u30c3\u30af\u3067\u4f55\u304c\u60f3\u5b9a\u3055\u308c\u308b\u304b\u3001\u30c1\u30a7\u30c3\u30af\u30dd\u30a4\u30f3\u30c8\u306b\u3069\u3046\u5099\u3048\u308b\u3079\u304d\u304b\u3001\u6df7\u96d1\u6642\u3084\u98db\u884c\u6a5f\u306e\u904b\u822a\u304c\u4e71\u308c\u305f\u6642\u306b\u3069\u3046\u5bfe\u5fdc\u3059\u3079\u304d\u304b\u306b\u3064\u3044\u3066\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u60c5\u5831\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u7c73\u56fd\u306e\u904b\u8f38\u4fdd\u5b89\u5e81\uff08Transportation Security Administration\u3001\u4ee5\u4e0b\u300c<a href=\"https:\/\/www.tsa.gov\/\" target=\"_blank\" rel=\"noreferrer noopener\">TSA<\/a>\u300d\uff09\u306f\u3001\u65c5\u884c\u8005\u304c\u7a7a\u6e2f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306b\u5099\u3048\u308b\u969b\u306b\u8fc5\u901f\u306a\u30b5\u30dd\u30fc\u30c8\u3068\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081Salesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/government\/solutions\/?d=cta-body-promo-1\" target=\"_blank\" rel=\"noreferrer noopener\">Public Sector Solutions<\/a>\u300d\u3092\u7528\u3044\u3066\u69cb\u7bc9\u3055\u308c\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300c<a href=\"https:\/\/www.tsa.gov\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ace<\/a>\u300d\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u590f\u306e\u65c5\u884c\u9700\u8981\u304c\u9ad8\u307e\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u7a3c\u50cd\u3092\u958b\u59cb\u3057\u3066\u4ee5\u6765\u3001<a href=\"https:\/\/www.tsa.gov\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ace<\/a>\u306f\u6bce\u6708\u7d0410\u4e07\u4ef6\u306e\u901a\u5e38\u306e\u65c5\u884c\u8005\u3068\u306e\u5bfe\u8a71\u3092\u51e6\u7406\u3057\u3001\u6db2\u4f53\u306e\u6301\u3061\u8fbc\u307f\u65b9\u6cd5\u3084\u533b\u7642\u6a5f\u5668\u3092\u643a\u5e2f\u3057\u305f\u969b\u306e\u30c1\u30a7\u30c3\u30af\u30dd\u30a4\u30f3\u30c8\u3092\u901a\u904e\u3059\u308b\u65b9\u6cd5\u3001\u3068\u3044\u3063\u305f\u4e00\u822c\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306e96%\u3092\u3001\u4eba\u306b\u3088\u308b\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306a\u3057\u3067\u89e3\u6c7a\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u5c0e\u5165\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/government\/solutions\/?d=cta-body-promo-2\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a>\u3092\u6d3b\u7528\u3057\u305f\u65c5\u884c\u8005\u5411\u3051\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u3068\u3044\u3046\u3001TSA\u306eCustomer Experience Branch\u304c\u4e3b\u5c0e\u3059\u308b\u3001TSA\u306b\u304a\u3051\u308b\u5e83\u7bc4\u306a\u30e2\u30c0\u30ca\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u69cb\u60f3\u306e\u4e00\u74b0\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce Missionforce and Government Cloud CEO\u306e\u30b1\u30f3\u30c9\u30fc\u30eb\u30fb\u30b3\u30ea\u30f3\u30ba\uff08Kendall Collins\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u6bce\u65e5\u304a\u3088\u305d300\u4e07\u4eba\u304c\u7c73\u56fd\u306e\u7a7a\u6e2f\u3092\u5229\u7528\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u3061\u3087\u3063\u3068\u3057\u305f\u7591\u554f\u304c\u30b9\u30e0\u30fc\u30ba\u306a\u65c5\u306e\u59a8\u3052\u306b\u306a\u3063\u3066\u306f\u3044\u3051\u307e\u305b\u3093\u3002TSA\u306e\u65b0\u3057\u3044AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306eAce\u306f\u3001\u65c5\u884c\u8005\u304c\u4f55\u3092\u6301\u3061\u8fbc\u3080\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u6e96\u5099\u3059\u308c\u3070\u3088\u3044\u304b\u3001\u306a\u3069\u306b\u3064\u3044\u3066\u30c1\u30a7\u30c3\u30af\u30dd\u30a4\u30f3\u30c8\u306b\u5230\u7740\u3059\u308b\u524d\u306b\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306a\u56de\u7b54\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u540c\u6642\u306b\u3001TSA\u306e\u8077\u54e1\u304c\u672c\u6765\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u696d\u52d9\u306b\u5c02\u5ff5\u3067\u304d\u308b\u3088\u3046\u652f\u3048\u3066\u3044\u307e\u3059\u300d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u91cd\u8981\u306a\u7406\u7531\uff1a<\/strong> \u65c5\u884c\u8005\u304b\u3089\u306e\u8cea\u554f\u306f\u3001\u30d4\u30fc\u30af\u671f\u9593\u3084\u904b\u822a\u306e\u4e71\u308c\u306e\u969b\u306b\u6025\u5897\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002TSA\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u3092\u67d4\u8edf\u306b\u62e1\u5f35\u3057\u3001\u4e00\u8cab\u3057\u305f\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30c1\u30fc\u30e0\u3078\u306e\u8ca0\u8377\u3092\u8efd\u6e1b\u3059\u308b\u65b9\u6cd5\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u901a\u5e38\u306e\u8cea\u554f\u3078\u306e\u5bfe\u5fdc\u3092\u30bb\u30ad\u30e5\u30a2\u306a\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u4efb\u305b\u3001\u3088\u308a\u8907\u96d1\u306a\u8981\u671b\u306f\u8077\u54e1\u3078\u3064\u306a\u3050\u4f53\u5236\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3067\u3001TSA\u306f\u9700\u8981\u304c\u9ad8\u307e\u308b\u6642\u671f\u3067\u3042\u3063\u3066\u3082\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3057\u3001\u30b3\u30b9\u30c8\u3092\u7ba1\u7406\u3057\u3001\u898f\u6a21\u3092\u62e1\u5927\u3057\u306a\u304c\u3089\u4efb\u52d9\u3092\u652f\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TSA\u306eOffice of Civil Rights &amp; Liberties, Ombudsman, and Traveler Engagement\u5185Customer Experience Branch Manager\u30cb\u30ad\u30fb\u30d5\u30ec\u30f3\u30c1\uff08Niki French\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u79c1\u305f\u3061\u306e\u4ed5\u4e8b\u306f\u3001\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u3001\u5f85\u3061\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3001\u4e00\u4eba\u3067\u3082\u591a\u304f\u306e\u65c5\u5ba2\u304c\u3001\u4f55\u304c\u8d77\u304d\u305f\u304b\u3092\u8003\u3048\u308b\u3053\u3068\u306a\u304f\u8fc5\u901f\u306b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30d7\u30ed\u30bb\u30b9\u3092\u901a\u904e\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u65c5\u884c\u8005\u306e\u65b9\u3005\u306b\u5411\u3051\u3066\u6b63\u78ba\u3067\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u60c5\u5831\u306b\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3067\u304d\u308c\u3070\u3001\u65c5\u884c\u5f53\u65e5\u306e\u73fe\u5834\u306e\u30b9\u30c8\u30ec\u30b9\u3092\u548c\u3089\u3052\u3001TSA\u5168\u4f53\u306e\u52b9\u7387\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u300d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u5f71\u97ff\uff1a<\/strong>TSA\u306f\u3059\u3067\u306bAce\u306b\u3088\u3063\u3066\u6bce\u670810\u4e07\u4ef6\u306e\u901a\u5e38\u306e\u5bfe\u8a71\u3092\u81ea\u52d5\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30c7\u30b8\u30bf\u30eb\u6226\u7565\u306e\u52b9\u679c\u306f\u3001TSA\u3068\u305d\u306e\u8077\u54e1\u3001\u65c5\u5ba2\u3001\u305d\u3057\u3066\u7c73\u56fd\u306e\u7d0d\u7a0e\u8005\u306b\u9577\u671f\u7684\u306a\u4fa1\u5024\u5411\u4e0a\u3092\u3082\u305f\u3089\u3059\u3068\u898b\u8fbc\u307e\u308c\u3066\u304a\u308a\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u52b9\u679c\u304c\u4e88\u6e2c\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5e74\u959311,660\u6642\u9593\u8d85\u306e\u696d\u52d9\u6642\u9593\u306e\u524a\u6e1b\uff1a<\/strong> 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TSA\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7fa4\u306f\u30013\u5e74\u9593\u30671,100\u4e07\u30c9\u30eb\u306e\u7bc0\u7d04\u306b\u306a\u308b\u3068\u898b\u7a4d\u3082\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u4ee5\u524d\u306f\u65c5\u884c\u8005\u3068\u306e\u5bfe\u8a711\u4ef6\u306b\u3064\u304d4\u30c9\u30eb\u3092\u8d85\u3048\u308b\u30b3\u30b9\u30c8\u304c\u304b\u304b\u3063\u3066\u3044\u307e\u3057\u305f\u304c\u3001Ace\u306f\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3092\u640d\u306a\u3046\u3053\u3068\u306a\u304f\u3001\u6d88\u8cbb\u8005\u5bfe\u5fdc\u306e\u30b3\u30b9\u30c8\u309290%\u4ee5\u4e0a\u524a\u6e1b\u3057\u307e\u3057\u305f\u3002<\/li>\n\n\n\n<li><strong>\u91cd\u8981\u306a\u696d\u52d9\u306e\u305f\u3081\u306e\u3001\u3088\u308a\u591a\u304f\u306e\u4f59\u529b\u3092\u5275\u51fa\uff1a<\/strong> 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https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_c9f728.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_c9f728.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_c9f728.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_c9f728.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_c9f728.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_c9f728.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_c9f728.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_c9f728.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/05\/ismap\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001\u300cAgentforce\u300d\u3092\u542b\u3080\u65b0\u305f\u306a4\u88fd\u54c1\u7fa4\u3067\u300cISMAP\u300d\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u30ea\u30b9\u30c8\u306b\u767b\u9332\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t3\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\tdata-card-id=\"7769\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2024\/06\/05\/public-sector-solutions-japan-news\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"512\" height=\"341\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/06\/PSS.png?w=512\" class=\"content-card__image\" alt=\"\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/06\/PSS.png 512w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/06\/PSS.png?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/06\/PSS.png?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/06\/PSS.png?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/06\/PSS.png?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/06\/PSS.png?w=290&amp;h=193 290w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2024\/06\/05\/public-sector-solutions-japan-news\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001\u516c\u5171\u6a5f\u95a2\u5411\u3051\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u300cPublic Sector 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Tatum\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300cTSA\u306f\u3001\u4efb\u52d9\u3092\u679c\u305f\u3059\u305f\u3081\u306b\u4fe1\u983c\u3067\u304d\u308bAI\u3092\u6d3b\u7528\u3057\u3066\u30ea\u30fc\u30c9\u3057\u3066\u3044\u307e\u3059\u3002\u5f7c\u3089\u306f\u3001\u30bb\u30ad\u30e5\u30a2\u3067\u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u3001\u304b\u3064AI\u30d5\u30a1\u30fc\u30b9\u30c8\u306a\u57fa\u76e4\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u3082\u30b9\u30c8\u30ec\u30b9\u306e\u591a\u3044\u65c5\u884c\u30b7\u30fc\u30ba\u30f3\u3067\u3042\u3063\u3066\u3082\u696d\u52d9\u3092\u62e1\u5f35\u3057\u3001\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u3001\u516c\u5171\u306e\u4fe1\u983c\u3092\u5b88\u3063\u3066\u3044\u307e\u3059\u300d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308b\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a<\/strong>\u5358\u4f53\u306eAI\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001TSA\u306fFedRAMP\u8a8d\u8a3c\u3092\u53d7\u3051\u305f\u300cMissionforce\u300d\u3092\u6d3b\u7528\u3057\u3001<a href=\"https:\/\/www.salesforce.com\/government\/cloud\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Government Cloud<\/a>\u4e0a\u3067\u6bb5\u968e\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u958b\u59cb\u3057\u307e\u3057\u305f\u3002\u307e\u305a\u3001\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3057\u624b\u4f5c\u696d\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u52b9\u7387\u5316\u3059\u308b\u3053\u3068\u3067\u65c5\u884c\u8005\u3068\u306e\u5bfe\u8a71\u3092\u96c6\u7d04\u3057\u305f\u30ea\u30dd\u30b8\u30c8\u30ea\u3092\u69cb\u7bc9\u3059\u308b\u30012\u3064\u306e\u57fa\u76e4\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u958b\u767a\u304b\u3089\u59cb\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer Service Managers App\uff1a<\/strong> <a href=\"https:\/\/www.salesforce.com\/jp\/service\/?d=cta-body-promo-3\" target=\"_blank\" rel=\"noreferrer noopener\">Service Cloud<\/a>\u4e0a\u306b\u69cb\u7bc9\u3055\u308c\u305f\u3053\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30e1\u30fc\u30eb\u3001\u96fb\u8a71\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3092\u901a\u3058\u305f\u65c5\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u4e00\u5143\u5316\u3057\u307e\u3059\u3002\u8077\u54e1\u306f\u3001\u30e1\u30e2\u3084\u5bfe\u8a71\u5c65\u6b74\u3092\u78ba\u8a8d\u3057\u5c02\u9580\u77e5\u8b58\u3092\u6301\u3064\u62c5\u5f53\u8005\u3078\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u30c1\u30fc\u30e0\u3078\u306e\u624b\u4f5c\u696d\u306b\u3088\u308b\u4f9d\u983c\u306b\u983c\u3089\u305a\u306b\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>TSA Cares App\uff1a<\/strong> \u533b\u7642\u4e0a\u306e\u4e8b\u60c5\u306a\u3069\u3001\u8ffd\u52a0\u306e\u652f\u63f4\u3092\u5fc5\u8981\u3068\u3059\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u65c5\u884c\u8005\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u305f\u3053\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092TSA\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304a\u3088\u3073\u5730\u57df\u306e\u9023\u643a\u30c1\u30fc\u30e0\u306b\u76f4\u63a5\u3064\u306a\u304e\u3001\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u306a\u30c1\u30a7\u30c3\u30af\u30dd\u30a4\u30f3\u30c8\u4f53\u9a13\u306e\u5b9f\u73fe\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u3089\u306b\u52a0\u3048\u3001Salesforce Shield\u304c\u8ffd\u52a0\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u304a\u3088\u3073\u76e3\u8996\u6a5f\u80fd\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u306e\u7d71\u5408\u3055\u308c\u305f\u30c7\u30fc\u30bf\u57fa\u76e4\u306b\u3088\u308a\u3001Ace\u306fTSA\u306e\u30ac\u30a4\u30c0\u30f3\u30b9\u306b\u57fa\u3065\u3044\u3066\u6587\u8108\u306b\u5fdc\u3058\u305f\u9069\u5207\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001TSA\u306f\u3059\u3079\u3066\u306e\u65c5\u884c\u8005\u306b\u5bfe\u3057\u3066\u3001\u3088\u308a\u5145\u5b9f\u3057\u305f\u52b9\u7387\u7684\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 id=\"h-\u8a73\u7d30\u60c5\u5831\" class=\"wp-block-heading\">\u8a73\u7d30\u60c5\u5831\uff1a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/jp\/government\/?d=cta-body-promo-4\" target=\"_blank\" rel=\"noreferrer 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class=\"wp-block-paragraph\">\u203bTSA\u306f\u3001\u9023\u90a6\u653f\u5e9c\u4ee5\u5916\u306e\u56e3\u4f53\u3001\u88fd\u54c1\u3001\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u3092\u63a8\u5968\u3059\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u65b0\u3057\u3044AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306eAce\u304c\u6bce\u670810\u4e07\u4ef6\u306e\u65c5\u884c\u8005\u3068\u306e\u5bfe\u8a71\u3092\u51e6\u7406\u3057\u3001\u901a\u5e38\u306e\u554f\u3044\u5408\u308f\u305b\u306e96%\u3092\u62c5\u5f53\u8005\u3078\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306a\u3057\u3067\u89e3\u6c7a<\/p>\n","protected":false},"author":763,"featured_media":14463,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[1756],"sf_theme":[12643],"sf_topic":[12656,12693,1757,1744],"sf_product":[12644,1783],"sf_industry":[1789,2788],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[12286],"sf_collection":[12766],"sf_visibility":[],"coauthors":[12723],"class_list":["post-14462","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-press-releases-customer","sf_theme-customer-engagement","sf_topic-agents","sf_topic-ai","sf_topic-customer-service-and-support","sf_topic-customer-success","sf_product-agentforce","sf_product-industry-solutions","sf_industry-public-sector","sf_industry-travel-transportation-hospitality","sf_location-apac","sf_collection-dreamforce-2026"],"yoast_head":"<!-- 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