{"id":1781,"date":"2023-10-12T11:06:00","date_gmt":"2024-03-11T11:06:12","guid":{"rendered":""},"modified":"2024-04-09T10:58:16","modified_gmt":"2024-04-09T01:58:16","slug":"231012","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2023\/10\/12\/231012\/","title":{"rendered":"Salesforce\u3001\u4e00\u822c\u6d88\u8cbb\u8005\u3068\u6cd5\u4eba\u9867\u5ba2\u306e\u6d88\u8cbb\u52d5\u5411\u3092\u307e\u3068\u3081\u305f\u5e74\u6b21\u30ec\u30dd\u30fc\u30c8 \u300c\u30b3\u30cd\u30af\u30c6\u30c3\u30c9\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u6700\u65b0\u4e8b\u60c5\u300d\uff08\u7b2c6\u7248\uff09\u306e\u65e5\u672c\u8a9e\u7248\u3092\u516c\u958b"},"content":{"rendered":"\n<ul 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class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"724\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=1024\" alt=\"\" class=\"wp-image-1776\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png 2526w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=300&amp;h=212 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=768&amp;h=543 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=1024&amp;h=724 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=1536&amp;h=1086 1536w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=2048&amp;h=1448 2048w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=264&amp;h=187 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=500&amp;h=354 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=678&amp;h=479 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=150&amp;h=106 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=273&amp;h=193 273w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=1218&amp;h=861 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"1776-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"\u3053\u306e\u753b\u50cf\u30c0\u30a4\u30a2\u30ed\u30b0\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9589\u3058\u308b\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"2526\" height=\"1786\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=1024\" alt=\"\" class=\"wp-image-1776\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png 2526w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=300&amp;h=212 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=768&amp;h=543 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=1024&amp;h=724 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=1536&amp;h=1086 1536w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/Connected20Customer206th.png?w=2048&amp;h=1448 2048w, 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class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"249\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=1024\" alt=\"\" class=\"wp-image-4444\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png 1070w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=300&amp;h=73 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=768&amp;h=187 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=1024&amp;h=249 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=264&amp;h=64 264w, 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srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png 1070w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=300&amp;h=73 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=768&amp;h=187 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=1024&amp;h=249 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=264&amp;h=64 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=500&amp;h=121 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=678&amp;h=165 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_145ade.png?w=150&amp;h=36 150w, 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https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_a4b115.png?w=300&amp;h=140 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_a4b115.png?w=768&amp;h=357 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_a4b115.png?w=264&amp;h=123 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_a4b115.png?w=500&amp;h=233 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_a4b115.png?w=678&amp;h=315 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_a4b115.png?w=150&amp;h=70 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/04\/image_a4b115.png?w=415&amp;h=193 415w\" sizes=\"auto, (max-width: 916px) 100vw, 916px\" \/><\/a><figcaption 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class=\"wp-element-caption\">\u88fd\u54c1\u54c1\u8cea\u3084\u5728\u5eab\u3001\u9078\u629e\u80a2\u3001\u5909\u5316\u3059\u308b\u30cb\u30fc\u30ba\u3078\u306a\u3069\u3001\u4fa1\u683c\u4ee5\u5916\u306e\u8981\u56e0\u3082\u30d6\u30e9\u30f3\u30c9\u9078\u629e\u3078\u5f71\u97ff<\/figcaption><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>\u3010\u751f\u6210AI\u306b\u5bfe\u3059\u308b\u597d\u5947\u5fc3\u306f\u975e\u5e38\u306b\u9ad8\u3044\u3011<\/p>\n\n\n\n<p>\u9867\u5ba2\u306f\u3001\u751f\u6210AI\u306e\u53f0\u982d\u306b\u95a2\u3057\u3066\u3055\u307e\u3056\u307e\u306a\u611f\u60c5\u3092\u62b1\u3044\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u8abf\u67fb\u5bfe\u8c61\u306e25\u30f5\u56fd\u3059\u3079\u3066\u306b\u304a\u3044\u3066\u300c\u597d\u5947\u5fc3\u300d\u304c\u30c8\u30c3\u30d73\u306b\u5165\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul 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class=\"has-text-align-center\">AI\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u304b\u3089\u306e\u4fe1\u983c\u3092\u96c6\u3081\u308b\u8981\u7d20\uff08\u4e16\u754c25\u30f5\u56fd\u306e\u8abf\u67fb\u7d50\u679c\uff09<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"1779-modal\"><span class=\"screen-reader-text\">\u30a4\u30e1\u30fc\u30b8\u30e2\u30fc\u30c0\u30eb\u3092\u958b\u304f<\/span><img loading=\"lazy\" decoding=\"async\" height=\"821\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-03.png?w=1024\" alt=\"\" class=\"wp-image-1779\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-03.png 1188w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-03.png?w=300&amp;h=240 300w, 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width=\"964\" height=\"694\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=964\" alt=\"\" class=\"wp-image-1780\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png 964w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=300&amp;h=216 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=768&amp;h=553 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=264&amp;h=190 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=500&amp;h=360 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=678&amp;h=488 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=150&amp;h=108 150w, 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https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=500&amp;h=360 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=678&amp;h=488 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=150&amp;h=108 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2024\/03\/CC-04.png?w=268&amp;h=193 268w\" sizes=\"auto, (max-width: 964px) 100vw, 964px\" \/><figcaption class=\"wp-element-caption\">AI\u306b\u4eba\u9593\u304c\u95a2\u4e0e\u3059\u308b\u3053\u3068\u3067\u9867\u5ba2\u306e\u4fe1\u983c\u3092\u78ba\u4fdd\u3067\u304d\u308b<\/figcaption><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>Salesforce\u306eCommerce Cloud\u62c5\u5f53SVP\u517cGM\u3067\u3042\u308b\u30de\u30a4\u30b1\u30eb\u30fb\u30a2\u30d5\u30ed\u30f3\u30c6\u30a3\uff08Michael Affronti\uff09\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300cSalesforce\u3067\u306f\u3001\u4eca\u3053\u305d\u4fe1\u983c\u6027\u3092\u5168\u9762\u306b\u62bc\u3057\u51fa\u3057\u3001\u5b89\u5168\u3067\u9769\u65b0\u7684\u304b\u3064\u52b9\u7387\u7684\u306a\u4f53\u9a13\u3092\u69cb\u7bc9\u3059\u3079\u304d\u3060\u3068\u8003\u3048\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u3001\u73fe\u5728\u306e\u300e\u30b3\u30cd\u30af\u30c6\u30c3\u30c9\u30ab\u30b9\u30bf\u30de\u30fc\u300f\u304b\u3089\u3082\u305f\u3089\u3059\u30a4\u30f3\u30b5\u30a4\u30c8\u306f\u91cd\u8981\u306a\u6307\u91dd\u306b\u306a\u308a\u307e\u3059\u3002\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u65b0\u305f\u306a\u6642\u4ee3\u3092\u4e57\u308a\u5207\u308b\u305f\u3081\u306b\u3001\u3053\u306e\u8abf\u67fb\u304c\u5f79\u7acb\u3064\u3053\u3068\u3092\u5207\u306b\u9858\u3063\u3066\u3044\u307e\u3059\u300d<\/p>\n\n\n\n<p>\u300c\u30b3\u30cd\u30af\u30c6\u30c3\u30c9\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u6700\u65b0\u4e8b\u60c5\u300d\uff08\u7b2c6\u7248\uff09\u306f\u4ee5\u4e0b\u306e\u30ea\u30f3\u30af\u304b\u3089\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3044\u305f\u3060\u3051\u307e\u3059\u3002<a href=\"http:\/\/www.salesforce.com\/jp\/resources\/research-reports\/state-of-the-connected-customer\/\" target=\"_blank\" 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href=\"http:\/\/www.salesforce.com\/jp\/resources\/research-reports\/state-of-the-connected-customer\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u672c\u30ec\u30dd\u30fc\u30c8<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\uff08\u4ee3\u8868\u53d6\u7de0\u5f79\u4f1a\u9577\u517c\u793e\u9577 \u5c0f\u51fa \u4f38\u4e00\u3001\u4ee5\u4e0b Salesforce\uff09\u306f\u672c\u65e5\u3001\u5e74\u6b21\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8\u300c\u30b3\u30cd\u30af\u30c6\u30c3\u30c9\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u6700\u65b0\u4e8b\u60c5\u300d\uff08\u7b2c6\u7248\uff09\u306e\u65e5\u672c\u8a9e\u7248\u3092\u516c\u958b\u3057\u307e\u3057\u305f\u3002\u672c\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u3001\u65e5\u672c\u304b\u3089\u306e 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