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Services Cloud\u306b\u8ffd\u52a0\u3055\u308c\u305f\u3053\u3068\u3067\u3001\u500b\u4eba\u5411\u3051\u4e8b\u696d\u90e8\u9580\u3068\u6cd5\u4eba\u5411\u3051\u4e8b\u696d\u90e8\u9580\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u25cf <b>Commercial Banking App\uff1a<\/b>\u55b6\u696d\u3084\u5546\u54c1\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u306f\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u306e\u6cd5\u4eba\u53e3\u5ea7\u3092\u5305\u62ec\u7684\u306b\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u6700\u3082\u53ce\u76ca\u6027\u306e\u9ad8\u3044\u9867\u5ba2\u3092\u7279\u5b9a\u3057\u3066\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u3057\u305f\u308a\u3001\u65b0\u898f\u9867\u5ba2\u306e\u767b\u9332\u3092\u7c21\u7d20\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u65b0\u3057\u3044\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u3067\u3001\u6cd5\u4eba\u62c5\u5f53\u55b6\u696d\u306f\u3001\u5546\u8ac7\u3001\u53e3\u5ea7\u3001\u7d39\u4ecb\u6848\u4ef6\u3092\u4e00\u62ec\u3057\u3066\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u6cd5\u4eba\u5411\u3051\u9280\u884c\u30b5\u30fc\u30d3\u30b9\uff08\u8ca1\u52d9\u7ba1\u7406\u3084\u30a4\u30f3\u30d9\u30b9\u30c8\u30e1\u30f3\u30c8\u30fb\u30d0\u30f3\u30ad\u30f3\u30b0\u306a\u3069\uff09\u3092\u8868\u793a\u3059\u308b\u305f\u3081\u306e\u65b0\u3057\u3044\u30ec\u30b3\u30fc\u30c9\u30bf\u30a4\u30d7\u3068\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u9867\u5ba2\u306e\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3068\u3042\u308f\u305b\u3001\u9867\u5ba2\u304c\u5951\u7d04\u3057\u3066\u3044\u308b\u3053\u308c\u3089\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u6848\u4ef6\u7d39\u4ecb\u6a5f\u80fd\u306b\u3088\u308a\u3001\u9867\u5ba2\u304c\u95a2\u5fc3\u3092\u793a\u3057\u3066\u3044\u308b\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u628a\u63e1\u3057\u3001\u30a6\u30a7\u30eb\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3084\u30ea\u30c6\u30fc\u30eb\u30d0\u30f3\u30ad\u30f3\u30b0\u306a\u3069\u3092\u542b\u3080\u9280\u884c\u5185\u306e\u3042\u3089\u3086\u308b\u90e8\u9580\u30fb\u4e8b\u696d\u90e8\u306e\u9069\u5207\u306a\u62c5\u5f53\u8005\u306b\u9867\u5ba2\u60c5\u5831\u3092\u5171\u6709\u3057\u3001\u7dcf\u5408\u7684\u306a\u30d0\u30f3\u30ad\u30f3\u30b0\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u25cf <b>Action Plans\uff1a<\/b>\u55b6\u696d\u62c5\u5f53\u8005\u3084\u30d5\u30a3\u30ca\u30f3\u30b7\u30e3\u30eb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u306f\u3001\u81ea\u52d5\u5316\u3055\u308c\u305f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3067\u3001\u6cd5\u898f\u5236\u306b\u6e96\u62e0\u3059\u308b\u5f62\u3067\u3001\u9867\u5ba2\u306e\u4ee3\u308f\u308a\u306b\u30bf\u30a4\u30e0\u30ea\u30fc\u306b\u3001\u90e8\u9580\u306e\u67a0\u3092\u8d85\u3048\u3066\u30bf\u30b9\u30af\u3092\u8abf\u6574\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u30d5\u30a3\u30ca\u30f3\u30b7\u30e3\u30eb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u304c\u6cd5\u4eba\u62c5\u5f53\u55b6\u696d\u306b\u9867\u5ba2\u3092\u7d39\u4ecb\u3059\u308b\u5834\u5408\u3001\u305d\u306e\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306b\u3082\u3068\u3065\u3044\u3066Action Plan\u30bf\u30b9\u30af\u306b\u30e1\u30e2\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d5\u30a3\u30ca\u30f3\u30b7\u30e3\u30eb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u306f\u3053\u308c\u306b\u3088\u308a\u3001\u3069\u306e\u3088\u3046\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u884c\u308f\u308c\u305f\u306e\u304b\u3092\u628a\u63e1\u3057\u3001\u9867\u5ba2\u3068\u306e\u3059\u3079\u3066\u306e\u63a5\u70b9\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><b>\u25cf Lightning Scheduler\uff1a<\/b>\u55b6\u696d\u62c5\u5f53\u8005\u3068\u9867\u5ba2\u304c\u3001\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30fb\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u4e88\u7d04\u3092\u7c21\u5358\u306b\u53d6\u308a\u3001\u305d\u306e\u65e5\u7a0b\u8abf\u6574\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u6a19\u6e96\u7684\u306aSalesforce\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u4fdd\u967a\u5916\u4ea4\u54e1\u306f\u3001\u9867\u5ba2\u3068\u306e\u6253\u3061\u5408\u308f\u305b\u3092\u76f4\u63a5\u3001\u307e\u305f\u306f\u305d\u306e\u9867\u5ba2\u306e\u62c5\u5f53\u8005\u306b\u4ee3\u308f\u3063\u3066\u4e88\u7d04\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u9867\u5ba2\u3082\u4f01\u696d\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30dd\u30fc\u30bf\u30eb\u3084\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u306a\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u3001\u4fdd\u967a\u5916\u4ea4\u54e1\u3068\u306e\u6253\u3061\u5408\u308f\u305b\u3092\u4e88\u7d04\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u6253\u3061\u5408\u308f\u305b\u306e\u65e5\u7a0b\u306f\u3001\u30b3\u30de\u30fc\u30b7\u30e3\u30eb\u30d0\u30f3\u30ad\u30f3\u30b0\u3067\u3042\u308b\u304b\u30ea\u30c6\u30fc\u30eb\u30d0\u30f3\u30ad\u30f3\u30b0\u3067\u3042\u308b\u304b\u3092\u554f\u308f\u305a\u3001\u9280\u884c\u5168\u4f53\u3067\u5f53\u8a72\u9867\u5ba2\u306e\u55b6\u696d\u62c5\u5f53\u8005\u3082\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30d0\u30f3\u30ad\u30f3\u30b0\u4f53\u9a13\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>Surveys\uff1a\u500b\u4eba\u9867\u5ba2\u304a\u3088\u3073\u6cd5\u4eba\u9867\u5ba2\u306e\u3084\u308a\u53d6\u308a\u306b\u95a2\u3057\u3066\u3001\u30d6\u30e9\u30f3\u30c9\u3092\u53cd\u6620\u3057\u305f\u8abf\u67fb\u3092\u7c21\u5358\u306b\u4f5c\u6210\u3057\u3001\u9867\u5ba2\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u55b6\u696d\u62c5\u5f53\u8005\u306f\u9867\u5ba2\u306e\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u5185\u3067\u7d20\u65e9\u304f\u8abf\u67fb\u30c7\u30fc\u30bf\u3092\u8868\u793a\u3057\u305f\u308a\u3001\u30ec\u30dd\u30fc\u30c8\u3084\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u4f5c\u6210\u3057\u3066\u9867\u5ba2\u306b\u95a2\u3059\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u793e\u5185\u3067\u5171\u6709\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u30ea\u30c6\u30fc\u30eb\u62c5\u5f53\u55b6\u696d\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u6253\u3061\u5408\u308f\u305b\u5f8c\u306b\u81ea\u52d5\u7684\u306b\u9867\u5ba2\u306b\u9001\u4ed8\u3057\u3001\u56de\u7b54\u30c7\u30fc\u30bf\u3092\u7528\u3044\u3066\u4eca\u5f8c\u306e\u95a2\u4e0e\u65b9\u6cd5\u3084\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u65b9\u6cd5\u3092\u8abf\u6574\u3057\u3001\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><b>Einstein\u3067\u5b9f\u73fe\u3059\u308b\u65b0\u3057\u3044\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u9867\u5ba2\u3068\u91d1\u878d\u6a5f\u95a2\u306b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u4f53\u9a13\u3092\u63d0\u4f9b<\/b><\/p>\n\n\n\n<p>\u91d1\u878d\u6a5f\u95a2\u306fAI\u3067\u5b9f\u73fe\u3059\u308bFinancial Services Cloud\u306e\u65b0\u3057\u3044\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u306e\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u3068\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308b\u8ca1\u52d9\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u5074\u9762\u3067\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u3067\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u5927\u304d\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u9867\u5ba2\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u25cf <b>Einstein Bots\uff1a<\/b>\u30ea\u30c6\u30fc\u30eb\u30d0\u30f3\u30ad\u30f3\u30b0\u306e\u9867\u5ba2\u306bBots\u3092\u63d0\u4f9b\u3057\u3001\u9280\u884c\u306eWeb\u30b5\u30a4\u30c8\u3084\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u7d4c\u7531\u3067\u306e\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u7d1b\u5931\u306e\u5c4a\u3051\u51fa\u3084\u65c5\u884c\u901a\u77e5\u3092\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3067\u884c\u3048\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002Einstein Bots\u306f\u3001\u3088\u304f\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3057\u3066\u7ba1\u7406\u3059\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u3088\u308a\u8907\u96d1\u306a\u554f\u984c\u3092\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u9069\u5207\u306a\u62c5\u5f53\u8005\u306b\u8ee2\u9001\u3057\u3001\u9069\u5207\u306a\u80cc\u666f\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u9867\u5ba2\u304c\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u7d4c\u7531\u3067\u63d0\u4f9b\u6e08\u307f\u306e\u60c5\u5831\u3092\u4f55\u5ea6\u3082\u63d0\u4f9b\u3057\u305f\u308a\u5165\u529b\u3057\u305f\u308a\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u25cf <b>Einstein Next Best Action\uff1a<\/b>\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u306e\u4e88\u6e2c\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3092\u7528\u3044\u3066\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u3082\u3068\u3065\u304f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30ec\u30b3\u30e1\u30f3\u30c7\u30fc\u30b7\u30e7\u30f3\u3068\u30aa\u30d5\u30a1\u30fc\u3092\u3001\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u55b6\u696d\u62c5\u5f53\u8005\u3084\u30d5\u30a3\u30ca\u30f3\u30b7\u30e3\u30eb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u3001\u9867\u5ba2\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070Einstein\u306f\u3001\u9867\u5ba2\u306e\u751f\u6d3b\u72b6\u6cc1\u306b\u95a2\u3059\u308b\u30c7\u30fc\u30bf\u3068\u6700\u8fd1\u306e\u9280\u884c\u3068\u306e\u3084\u308a\u53d6\u308a\u306b\u3082\u3068\u3065\u304d\u3001\u78ba\u5ea6\u306e\u9ad8\u3044\u9867\u5ba2\u3092\u7279\u5b9a\u3057\u3001\u7dcf\u5408\u4fdd\u967a\u30b5\u30fc\u30d3\u30b9\u3092\u52e7\u3081\u308b\u3088\u3046\u4fdd\u967a\u5916\u4ea4\u54e1\u306b\u63d0\u8a00\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3042\u308b\u3044\u306f\u8ee2\u8077\u3092\u793a\u5506\u3057\u305f\u9867\u5ba2\u306b\u5bfe\u3057\u3001\u9280\u884c\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30dd\u30fc\u30bf\u30eb\u306b\u304a\u3044\u3066\u3001\u7d66\u4e0e\u53e3\u5ea7\u632f\u8fbc\u3092\u8a2d\u5b9a\u3059\u308b\u3088\u3046\u63d0\u6848\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u25cf <b>Einstein Analytics for Financial Services Cloud\uff1a<\/b>\u30a6\u30a7\u30eb\u30b9\u30fb\u30ea\u30c6\u30fc\u30eb\u30fb\u6cd5\u4eba\u9280\u884c\u696d\u52d9\u5411\u3051\u306b\u4e8b\u524d\u306b\u69cb\u7bc9\u3055\u308c\u305f\u3001\u696d\u754c\u56fa\u6709\u306e\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u4f01\u696d\u306f\u3001\u3059\u3050\u306b\u4f7f\u3048\u308b\u30c7\u30fc\u30bf\u7d71\u5408\u6a5f\u80fd\u3001\u8c4a\u5bcc\u306a\u30c7\u30fc\u30bf\u30bb\u30c3\u30c8\u3001\u7de8\u96c6\u6e08\u307f\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u4e8b\u524d\u69cb\u7bc9\u6e08\u307f\u306e\u30e2\u30c7\u30eb\u3001\u304a\u3088\u3073\u30af\u30a4\u30c3\u30af\u30b9\u30bf\u30fc\u30c8\u5c0e\u5165\u30a6\u30a3\u30b6\u30fc\u30c9\u3092\u7528\u3044\u3066\u3001\u30c7\u30fc\u30bf\u304b\u3089\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f15\u304d\u51fa\u3059\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><b>Financial Services\u306e\u9ad8\u5ea6\u306a\u7d71\u5408\u6a5f\u80fd\u3092\u65b0\u305f\u306b\u767a\u8868<\/b><\/p>\n\n\n\n<p>\u91d1\u878d\u6a5f\u95a2\u306fMuleSoft Anypoint Platform<sup>*1<\/sup>\u306b\u3088\u308a\u3001API\u4e3b\u5c0e\u306e\u63a5\u7d9a\u6027\u3092\u7528\u3044\u3066\u3001\u30a2\u30d7\u30ea\u3001\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e\u30c7\u30fc\u30bf\u3001\u30c7\u30d0\u30a4\u30b9\u3092\u8907\u6570\u306e\u7d44\u7e54\u3084\u30b7\u30b9\u30c6\u30e0\u306b\u308f\u305f\u3063\u3066\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u3092\u5237\u65b0\u3057\u3066\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30c7\u30fc\u30bf\u3092\u5f15\u304d\u51fa\u3057\u3001\u7e26\u5272\u308a\u306e\u7d44\u7e54\u306b\u6563\u5728\u3059\u308b\u91cd\u8981\u306a\u60c5\u5831\u306e\u7d71\u5408\u3092\u52a0\u901f\u3057\u3001\u65b0\u3057\u3044\u53ce\u76ca\u30c1\u30e3\u30cd\u30eb\u3092\u69cb\u7bc9\u3057\u3001\u65b0\u3057\u3044\u30d0\u30ea\u30e5\u30fc\u30c1\u30a7\u30fc\u30f3\u306b\u53c2\u52a0\u3057\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u30a6\u30a7\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3001\u5f93\u6765\u306e\u4f1a\u8a08\u30fb\u53d6\u5f15\u30fb\u8ab2\u91d1\u30c7\u30fc\u30bf\u3092MuleSoft Anypoint Platform\u3092\u901a\u3058\u3066Financial Services Cloud\u306b\u307e\u3068\u3081\u305f\u308a\u3001\u8907\u6570\u306e\u30ab\u30b9\u30c8\u30c7\u30a3\u30a2\u30f3\u306b\u63a5\u7d9a\u3057\u3001\u7d71\u5408\u3092\u901a\u3058\u3066\u30d5\u30a3\u30ca\u30f3\u30b7\u30e3\u30eb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u304c\u9867\u5ba2\u540d\u7c3f\u3092\u62e1\u5f35\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><b>\u4fa1\u683c\u3068\u63d0\u4f9b\u958b\u59cb\u6642\u671f\u306b\u3064\u3044\u3066<\/b><\/p>\n\n\n\n<p>\u25cf Commercial Banking App\u3001Action Plans\u3001\u304a\u3088\u3073Surveys\u306f2018\u5e7410\u6708\u306b\u4e00\u822c\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u3001Financial Services Cloud\u30e9\u30a4\u30bb\u30f3\u30b9\u306b\u542b\u307e\u308c\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u25cf Einstein Bots for Financial Service Cloud\u306f2018\u5e7410\u6708\u306b\u4e00\u822c\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u3001Financial Services Cloud Unlimited Edition\u304a\u3088\u3073Live Agent\u306e\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u6709\u3059\u308b\u304a\u5ba2\u69d8\u306b\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u25cf Einstein Analytics for Financial Services Cloud\u306f\u30012019\u5e742\u6708\u304b\u3089\u4e00\u822c\u63d0\u4f9b\u3092\u958b\u59cb\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002\u4fa1\u683c\u60c5\u5831\u306f\u4e00\u822c\u63d0\u4f9b\u958b\u59cb\u6642\u306b\u767a\u8868\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>Einstein Next Best Action\u306f\u30012019\u5e74\u306b\u4e00\u822c\u63d0\u4f9b\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002\u4fa1\u683c\u60c5\u5831\u306f\u4e00\u822c\u63d0\u4f9b\u958b\u59cb\u6642\u306b\u767a\u8868\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u25cf Lightning Scheduler\u306f\u30012019\u5e742\u6708\u306b\u4e00\u822c\u63d0\u4f9b\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002\u4fa1\u683c\u60c5\u5831\u306f\u4e00\u822c\u63d0\u4f9b\u958b\u59cb\u6642\u306b\u767a\u8868\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p><b>Salesforce Financial Services Cloud\u306b\u3064\u3044\u3066<\/b><\/p>\n\n\n\n<p>\u4e16\u754c\u30c8\u30c3\u30d7\u306eCRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u57fa\u3065\u304fFinancial Services 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href=\"https:\/\/www.mulesoft.com\/platform\/api\/manager\" target=\"_blank\" rel=\"noreferrer noopener\">API\u7ba1\u7406<\/a>\u306e\u305f\u3081\u306e\u7d71\u5408\u7684\u306a\u5358\u4e00\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308a\u3001<a href=\"https:\/\/www.mulesoft.com\/platform\/soa\/mule-esb-open-source-esb\" target=\"_blank\" rel=\"noreferrer noopener\">\u30aa\u30f3\u30d7\u30ec\u30df\u30b9<\/a>\u3068\u30af\u30e9\u30a6\u30c9\u306e\u53cc\u65b9\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>*1: \u73fe\u6642\u70b9\u3067\u306f\u88fd\u54c1\u3084\u95a2\u9023\u6587\u66f8\u3001\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u306f\u3059\u3079\u3066\u82f1\u8a9e\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>MuleSoft\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u5b50\u4f1a\u793e\u306eMuleSoft, Inc.\u306e\u767b\u9332\u5546\u6a19\u3067\u3059\u3002\u4ed6\u306e\u3059\u3079\u3066\u306e\u5546\u6a19\u306f\u3001\u305d\u308c\u305e\u308c\u306e\u6240\u6709\u8005\u306e\u5546\u6a19\u3067\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u301c\u91d1\u878d\u696d\u754c\u306b\u304a\u3051\u308b\u500b\u4eba\u5411\u3051\u4e8b\u696d\u90e8\u9580\u90e8\u9580\u3068\u6cd5\u4eba\u5411\u3051\u4e8b\u696d\u90e8\u9580\u3092\u6a2a\u65ad\u3059\u308b\u9867\u5ba2\u4f53\u9a13\u3092\u7d71\u5408\u301c \u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u5343\u4ee3\u7530\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u4f1a\u9577 \u517c \u793e\u9577\uff1a\u5c0f\u51fa \u4f38\u4e00\u3001\u4ee5\u4e0b\uff1a\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\uff09\u306f 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