{"id":2650,"date":"2018-06-08T11:21:00","date_gmt":"2024-03-11T11:21:54","guid":{"rendered":""},"modified":"2024-05-24T20:00:51","modified_gmt":"2024-05-24T11:00:51","slug":"180608","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2018\/06\/08\/180608\/","title":{"rendered":"\u3010\u6284\u8a33\u3011Amica Mutual Insurance Company\u3001 Salesforce\u3068Guidewire\u3092\u9078\u629e\u3057\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a"},"content":{"rendered":"\n

\uff5e\u7c73\u56fd\u3067\u6700\u3082\u53e4\u3044\u81ea\u52d5\u8eca\u76f8\u4e92\u4fdd\u967a\u4f1a\u793e\u306f\u3001Salesforce\u3068Guidewire\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u3057\u4fdd\u967a\u5951\u7d04\u8005\u306b\u95a2\u3059\u308b360\u5ea6\u8996\u70b9\u3092\u7372\u5f97\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5411\u4e0a\uff5e<\/p>\n\n\n\n

\uff5eAmica Mutual Insurance Company\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u3068Guidewire\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306e\u4e00\u74b0\u3068\u3057\u3066\u958b\u767a\u3055\u308c\u305f2\u3064\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3001Guidewire ProducerEngage\u2122 for Salesforce Financial Services Cloud\u304a\u3088\u3073Guidewire ServiceRepEngage\u2122 for Salesforce Financial Services Cloud\u3092\u6d3b\u7528\u3059\u308b\u521d\u306e\u4f01\u696d\u306b\uff5e<\/p>\n\n\n\n

\u30b0\u30ed\u30fc\u30d0\u30eb\u3067CRM\u3092\u30ea\u30fc\u30c9\u3059\u308b\u7c73\u56fd\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\uff08\u65e5\u672c\u6cd5\u4eba\uff1a\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u3001\u672c\u793e\uff1a\u6771\u4eac\u90fd\u5343\u4ee3\u7530\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u4f1a\u9577\u517c\u793e\u9577\uff1a\u5c0f\u51fa\u4f38\u4e00\uff09\u3068\u3001\u640d\u5bb3\u4fdd\u967a\u4f1a\u793e\u5411\u3051\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u88fd\u54c1\u3092\u63d0\u4f9b\u3059\u308bGuidewire Software, Inc.\uff08NYSE: GWRE\uff09\u306f\u672c\u65e5\u3001Amica Mutual Insurance Company\uff08\u4ee5\u4e0bAmica\uff09\u304c\u65b0\u305f\u306a\u9867\u5ba2\u4f53\u9a13\u306e\u5b9f\u73fe\u3092\u76ee\u6307\u3057\u3001Salesforce\u3068Guidewire\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n

Amica\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u95a2\u3057\u3053\u308c\u307e\u306746\u56de\u3082J.D.Power\u30a2\u30ef\u30fc\u30c9\u3092\u7372\u5f97\u3057\u3066\u3044\u307e\u3059\u3002\u4fdd\u967a\u5951\u7d04\u8005\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u3092\u305d\u306e\u4f7f\u547d\u3068\u3057\u3001\u5f93\u6765\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u4f7f\u7528\u3057\u306a\u304c\u3089\u3082\u3001\u9ad8\u3044\u9867\u5ba2\u5b9a\u7740\u7387\u3092\u9054\u6210\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u30e2\u30d0\u30a4\u30eb\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u5229\u4fbf\u6027\u3092\u53d7\u3051\u3066\u3001\u9867\u5ba2\u306e\u671f\u5f85\u306f\u65e5\u3005\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002Amica\u306f\u3001\u4eca\u5f8c\u3082\u30a2\u30ef\u30fc\u30c9\u3092\u53d7\u8cde\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u7d9a\u3051\u308b\u305f\u3081\u306b\u3001CRM\u306e\u7d71\u5408\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u5fc5\u8981\u3067\u3042\u308b\u3053\u3068\u3092\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

Amica\u306e\u30bb\u30fc\u30eb\u30b9\u62c5\u5f53\u8005\u3068\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u306f\u3001Salesforce\u3068Guidewire\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u3068\u306e\u3042\u3089\u3086\u308b\u3084\u308a\u53d6\u308a\u3092\u4e00\u76ee\u3067\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u5207\u308a\u66ff\u3048\u3066\u60c5\u5831\u3092\u3064\u306a\u304e\u5408\u308f\u305b\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u9069\u5207\u306a\u30c7\u30fc\u30bf\u304c\u624b\u5143\u306b\u3042\u308c\u3070\u3001\u65b0\u898f\u306e\u4fdd\u967a\u5951\u7d04\u8005\u3084\u65e2\u5b58\u306e\u4fdd\u967a\u5951\u7d04\u8005\u304c\u898b\u7a4d\u3082\u308a\u3084\u8acb\u6c42\u306b\u65e2\u5b58\u306e\u5951\u7d04\u60c5\u5831\u3001\u3042\u308b\u3044\u306f\u652f\u6255\u3044\u306e\u652f\u63f4\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u8fc5\u901f\u304b\u3064\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u624b\u52a9\u3051\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n

Amica\u306e\u6700\u9ad8\u60c5\u5831\u8cac\u4efb\u8005\u3067\u3042\u308b\u30d4\u30fc\u30bf\u30fc\u30fb\u30e2\u30ed\u30fc\uff08Peter Moreau\uff09\u6c0f\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u5f53\u793e\u306b\u306f\u6570\u3005\u306e\u53d7\u8cde\u6b74\u304c\u3042\u308a\u3001\u304a\u5ba2\u69d8\u306b\u306f\u9577\u5e74\u306b\u308f\u305f\u3063\u3066\u5b9a\u7740\u3057\u3066\u3044\u305f\u3060\u3044\u3066\u304a\u308a\u307e\u3059\u304c\u3001\u9069\u5207\u306aCRM\u6280\u8853\u306f\u4f7f\u7528\u3057\u3066\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u6700\u8fd1\u306f\u3001\u304a\u5ba2\u69d8\u304c\u5f53\u793e\u306b\u554f\u3044\u5408\u308f\u305b\u3092\u3055\u308c\u308b\u969b\u3001\u3053\u3061\u3089\u304c\u304a\u5ba2\u69d8\u306e\u3053\u3068\u3092\u628a\u63e1\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u671f\u5f85\u3055\u308c\u307e\u3059\u3002Salesforce\u3068Guidewire\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5c0e\u5165\u306b\u3088\u308a\u3053\u308c\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u5f53\u793e\u306f\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u9069\u5207\u306b\u5bfe\u5fdc\u3057\u3001\u4e00\u6b21\u89e3\u6c7a\u7387\uff08First Call Resolution\uff09\u3068\u5168\u822c\u7684\u306a\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3067\u304d\u307e\u3059\u3002\u300d<\/p>\n\n\n\n

Amica\u306f\u3001Salesforce Financial Services Cloud\u306a\u3089\u3073\u306b\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u901a\u3058\u3066Guidewire\u304c\u958b\u767a\u3057\u305f2\u3064\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3001Guidewire ProducerEngage\u3068Guidewire ServiceRepEngage\u3092\u5c0e\u5165\u3057\u307e\u3059\u3002Guidewire\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u4fdd\u967a\u5951\u7d04\u3084\u8acb\u6c42\u306a\u3069\u306e\u4fdd\u967a\u696d\u52d9\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30c7\u30fc\u30bf\u306fFinancial Services Cloud\u3078\u9023\u643a\u3055\u308c\u3001\u4fdd\u967a\u5951\u7d04\u8005\u306b\u95a2\u3059\u308b360\u5ea6\u306e\u8996\u70b9\u3068\u3001\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u4f34\u3046\u30c7\u30fc\u30bf\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u307e\u305f\u3001Amica\u306e\u30bb\u30fc\u30eb\u30b9\/\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u306fFinancial Services Cloud\u306b\u3088\u3063\u3066\u3001\u3088\u308a\u8c4a\u304b\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3001\u30bb\u30fc\u30eb\u30b9\/\u30b5\u30fc\u30d3\u30b9\u30c4\u30fc\u30eb\u3092\u7372\u5f97\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u306e\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53SVP\u517cGM\u3067\u3042\u308b\u30ed\u30d2\u30fc\u30c8\u30fb\u30de\u30fc\u30ca\uff08Rohit Mahna\uff09\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u4fdd\u967a\u4f1a\u793e\u306f\u3082\u306f\u3084\u3001\u5546\u54c1\u306e\u307f\u306a\u3089\u305a\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u54c1\u8cea\u3067\u3082\u7af6\u3044\u5408\u3063\u3066\u3044\u307e\u3059\u3002Amica\u306fSalesforce\u3068Guidewire\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u4eca\u5f8c\u3082\u9867\u5ba2\u3092\u6700\u512a\u5148\u3057\u3001\u7d71\u5408\u7684\u306aCRM\u3092\u5c0e\u5165\u3057\u3066\u3001\u62c5\u5f53\u8005\u304c\u4fdd\u967a\u5951\u7d04\u8005\u3068\u306e\u95a2\u4fc2\u3092\u6700\u5927\u9650\u306b\u751f\u304b\u3057\u3001\u512a\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u300d<\/p>\n\n\n\n

Guidewire Digital\u62c5\u5f53\u30d7\u30ea\u30f3\u30b7\u30d1\u30eb\u30d3\u30b8\u30cd\u30b9\u30aa\u30fc\u30ca\u30fc\u3067\u3042\u308b\u30a2\u30e4\u30f3\u30fb\u30b5\u30eb\u30ab\u30fc\u30eb\uff08Ayan Sarkar\uff09\u6c0f\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u5f53\u793e\u306fAmica\u304cSalesforce\u3068\u5f53\u793e\u306eDigital\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5a01\u529b\u3092\u6d3b\u7528\u3057\u3001\u7d20\u6674\u3089\u3057\u3044\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u62e1\u5f35\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u3001\u5927\u5909\u559c\u3070\u3057\u304f\u601d\u3063\u3066\u3044\u307e\u3059\u3002Amica\u306f\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b360\u5ea6\u306e\u8996\u70b9\u3092\u62c5\u5f53\u8005\u306b\u6301\u305f\u305b\u308b\u3053\u3068\u304c\u3001\u6570\u3005\u306e\u53d7\u8cde\u6b74\u304c\u3042\u308b\u540c\u793e\u306e\u540d\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u306b\u4e0d\u53ef\u6b20\u306a\u57fa\u76e4\u3067\u3042\u308b\u3053\u3068\u3092\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002\u300d<\/p>\n\n\n\n

\u305d\u306e\u4ed6\u306e\u60c5\u5831\u306b\u3064\u3044\u3066<\/p>\n\n\n\n

\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u3068Guidewire\u3001Amica\u304c\u5b9f\u65bd\uff086\/7\u7c73\u56fd\u897f\u6d77\u5cb8\u6642\u9593\u5348\u524d9\u6642\uff09\u3059\u308b\u30e9\u30a4\u30d6\u30d6\u30ed\u30fc\u30c9\u30ad\u30e3\u30b9\u30c8\u306e\u30ea\u30f3\u30af\u306f\u3053\u3061\u3089\u3067\u3059\u3002https:\/\/sforce.co\/2JgKHBI
Salesforce Financial Services Cloud\u5411\u3051\u306eGuidewire\u306e\u65b0\u3057\u3044\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3057\u3066\u306f\u3053\u3061\u3089\u306e\u30ea\u30f3\u30af\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002 https:\/\/bit.ly\/2skSFAg
Amica\u304cSalesforce\u3068Guidewire\u3067\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u304b\u306b\u95a2\u3059\u308b\u8a73\u7d30\u306f\u3053\u3061\u3089\u306e\u30ea\u30f3\u30af\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002http:\/\/bit.ly\/AmicaCustomerStory<\/p>\n\n\n\n

Amica Mutual Insurance Company\u306b\u3064\u3044\u3066<\/p>\n\n\n\n

1907\u5e74\u5275\u696d\u306eAmica Mutual Insurance Company\u306f\u7c73\u56fd\u6700\u53e4\u306e\u81ea\u52d5\u8eca\u76f8\u4e92\u4fdd\u967a\u4f1a\u793e\u3067\u3001\u30ed\u30fc\u30c9\u30a2\u30a4\u30e9\u30f3\u30c9\u5dde\u30ea\u30f3\u30ab\u30fc\u30f3\u3092\u62e0\u70b9\u3068\u3057\u3001\u81ea\u52d5\u8eca\u3001\u4f4f\u5b85\u3001\u6d77\u4e0a\u3001\u304a\u3088\u3073\u7dcf\u5408\u4fdd\u967a\u3092\u56fd\u5185\u3067\u8ca9\u58f2\u3057\u3066\u3044\u307e\u3059\u3002\u751f\u547d\u4fdd\u967a\u306f\u3001\u5b8c\u5168\u6240\u6709\u5b50\u4f1a\u793e\u3067\u3042\u308bAmica Life Insurance Company\u3092\u901a\u3058\u3066\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002Amica\u306f\u5168\u7c73\u306744\u7b87\u6240\u306b\u30aa\u30d5\u30a3\u30b9\u3092\u69cb\u3048\u30013,800\u540d\u4ee5\u4e0a\u306e\u5f93\u696d\u54e1\u3092\u64c1\u3057\u3066\u3044\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001Amica.com\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

Guidewire Software\u306b\u3064\u3044\u3066<\/p>\n\n\n\n

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