{"id":2832,"date":"2016-02-05T11:22:00","date_gmt":"2024-03-11T11:22:58","guid":{"rendered":""},"modified":"2024-05-24T19:33:54","modified_gmt":"2024-05-24T10:33:54","slug":"160205","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2016\/02\/05\/160205\/","title":{"rendered":"\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u3001Lightning\u3067\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u52a0\u901f \u672c\u5e74\u5ea6\u4e0a\u534a\u671f\u306e\u88fd\u54c1\u6226\u7565\u3092\u767a\u8868"},"content":{"rendered":"\n

\u3010\u7c73\u56fd\u30ea\u30ea\u30fc\u30b9\u6284\u8a33\u3011<\/p>\n\n\n\n

\u203b\u5f53\u8cc7\u6599\u306f\u30012016\u5e742\u67082\u65e5\u306b\u7c73\u56fd\u3067\u767a\u8868\u3055\u308c\u305f\u30cb\u30e5\u30fc\u30b9\u30ea\u30ea\u30fc\u30b9\u306e\u6284\u8a33\u7248\u3067\u3059\u3002<\/p>\n\n\n\n

\u65b0\u3057\u304f\u306a\u3063\u305fSales Cloud Lightning\u3067\u3001Salesforce SteelBrick CPQ\u3001Sales Wave App\u3001SalesforceIQ Inbox\u3092\u63d0\u4f9b<\/p>\n\n\n\n

\u30b5\u30fc\u30d3\u30b9\u30af\u30e9\u30a6\u30c9\u5e02\u5834\u306e\u62e1\u5927\u306b\u5411\u3051\u3066\u3001Field Service Lightning\u3092\u6295\u5165\u3057\u3001\u6570\u5341\u5104\u30c9\u30eb\u898f\u6a21\u306e\u5e02\u5834\u3078\u53c2\u5165<\/p>\n\n\n\n

Sales Cloud Lightning\u304a\u3088\u3073Service Cloud Lightning\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3092\u767a\u8868<\/p>\n\n\n\n

\u65b0\u898f\u30d1\u30c3\u30b1\u30fc\u30b8\u306b\u3088\u3063\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3068\u6a5f\u80fd\u3092\u62e1\u5f35\u3057\u3001\u304a\u5ba2\u69d8\u306e\u6210\u9577\u3092\u52a0\u901f<\/p>\n\n\n\n

\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304a\u3088\u3073\u4e16\u754c\u30b7\u30a7\u30a2\u30c8\u30c3\u30d7* \u306eCRM\u3092\u63d0\u4f9b\u3059\u308b\u7c73\u56fd\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\uff08\u65e5\u672c\u6cd5\u4eba\uff1a \u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u3001\u672c\u793e\uff1a\u6771\u4eac\u90fd\u5343\u4ee3\u7530\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u4f1a\u9577\u517cCEO\uff1a \u5c0f\u51fa\u4f38\u4e00\uff09\u306f\u3001\u6b21\u4e16\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u306a\u308bSalesforce Lightning\u306e\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u672c\u4f1a\u8a08\u5e74\u5ea6\u4e0a\u534a\u671f\u306e\u88fd\u54c1\u6226\u7565\u306b\u3064\u3044\u3066\u5c55\u671b\u3092\u8ff0\u3079\u307e\u3057\u305f\u3002<\/p>\n\n\n\n

\u904e\u53bb17\u5e74\u306b\u308f\u305f\u308a\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u306fCRM\u306e\u6c34\u6e96\u3092\u9ad8\u3081\u3066\u304d\u307e\u3057\u305f\u3002\u30af\u30e9\u30a6\u30c9\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u3001\u30e2\u30d0\u30a4\u30eb\u3001\u30c7\u30fc\u30bf\u30b5\u30a4\u30a8\u30f3\u30b9\u3001\u304a\u3088\u3073IoT\u306e\u6700\u65b0\u6280\u8853\u3092\u30d9\u30fc\u30b9\u306b\u9577\u8db3\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u3001\u6bce\u5e743\u56de\u306e\u30e1\u30b8\u30e3\u30fc\u30ea\u30ea\u30fc\u30b9\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u300250\u56de\u76ee\u306b\u3042\u305f\u308b\u4eca\u590f\u306e\u30ea\u30ea\u30fc\u30b9\u3067\u306f\u3001Salesforce Lightning\u306e\u65b0\u305f\u306a\u6a5f\u80fd\u62e1\u5f35\u3092\u884c\u3044\u3001Salesforce SteelBrick CPQ\u3001SalesforceIQ Inbox\u3001Field Service Lightning\u3092\u5c0e\u5165\u3059\u308b\u307b\u304b\u3001\u65b0\u3057\u3044\u30d1\u30c3\u30b1\u30fc\u30b8\u3068\u306a\u308bSales Cloud Lightning\u3068Service Cloud Lightning\u3082\u767b\u5834\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u306e\u4f1a\u9577\u517cCEO\u3067\u3042\u308b\u30de\u30fc\u30af\u30fb\u30d9\u30cb\u30aa\u30d5\uff08Marc Benioff\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8a9e\u3063\u3066\u3044\u307e\u3059\u3002\u300cLightning\u306f\u5f53\u793e\u306b\u3068\u3063\u3066\u3082\u3001\u5f53\u793e\u306e\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u3082\u3001\u5927\u304d\u306a\u5909\u9769\u3092\u3082\u305f\u3089\u3059\u88fd\u54c1\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u3067\u3001\u304b\u3064\u3066\u306a\u3044\u30ec\u30d9\u30eb\u3067\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u4ed6\u793e\u304c\u307e\u306d\u3067\u304d\u306a\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u3053\u308c\u307e\u3067\u306b\u306a\u3044\u3001\u307e\u3063\u305f\u304f\u65b0\u3057\u3044\u30ab\u30bf\u30c1\u3067\u5909\u9769\u3092\u4fc3\u9032\u3057\u3001\u304a\u5ba2\u69d8\u3068\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u300d<\/p>\n\n\n\n

Salesforce Lightning \u2013 \u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u6bd4\u985e\u306a\u304d\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5b9f\u73fe<\/p>\n\n\n\n

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Sales Cloud Lightning \u2013 \u65b0\u305f\u306b\u751f\u307e\u308c\u5909\u308f\u3063\u305f\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u30bb\u30fc\u30eb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/p>\n\n\n\n

\u5168\u4e16\u754c\u3067\u4f55\u4e07\u3082\u306e\u4f01\u696d\u304c\u5229\u7528\u3057\u3066\u3044\u308bSales Cloud\u306f\u3001\u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u55b6\u696d\u652f\u63f4\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u521d\u306e\u30af\u30e9\u30a6\u30c9\u88fd\u54c1\u3067\u3042\u308bSales Cloud\u304c\u4eca\u56de\u3001Lightning\u306e\u529b\u3092\u5f97\u3066\u3001\u307e\u3063\u305f\u304f\u65b0\u3057\u3044\u88fd\u54c1\u3068\u3057\u3066\u751f\u307e\u308c\u5909\u308f\u308a\u307e\u3057\u305f\u3002\u305d\u308c\u304c\u3001Sales Cloud Lightning\u3067\u3059\u3002\u55b6\u696d\u62c5\u5f53\u8005\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u4e00\u65b0\u3055\u305b\u308bSales Cloud Lightning\u3067\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u65b0\u6a5f\u80fd\u3092\u63d0\u4f9b\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

Salesforce SteelBrick CPQ \u2013 Salesforce\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u30d9\u30fc\u30b9\u306b\u3001Lightning\u306e\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308bSteelBrick CPQ\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u306b\u3088\u308bSteelBrick\u793e\u306e\u8cb7\u53ce\u304c\u5b8c\u4e86\u3057\u305f2016\u5e742\u67081\u65e5\u304b\u3089\u3001Sales Cloud\u306e\u6a5f\u80fd\u3068\u3057\u3066\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308aSales Cloud\u306f\u3001\u30ea\u30fc\u30c9\u306e\u767a\u6398\u304b\u3089\u8acb\u6c42\u7ba1\u7406\u306b\u3044\u305f\u308b\u55b6\u696d\u6d3b\u52d5\u306e\u3042\u3089\u3086\u308b\u30d5\u30a7\u30fc\u30ba\u306b\u5bfe\u5fdc\u3059\u308b\u3001\u696d\u754c\u521d\u306e\u5305\u62ec\u7684\u306a\u30bb\u30fc\u30eb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3078\u3068\u9032\u5316\u3057\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u8fc5\u901f\u304b\u3064\u30b9\u30de\u30fc\u30c8\u306b\u3001\u81ea\u3089\u306e\u671b\u3080\u65b9\u6cd5\u3067\u30bb\u30fc\u30eb\u30b9\u3092\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

Lightning Voice \u2013 Lightning Voice\u306fSales Cloud Lightning\u306b\u30cd\u30a4\u30c6\u30a3\u30d6\u3067\u7d44\u307f\u8fbc\u307e\u308c\u3066\u304a\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3069\u3053\u306b\u3044\u3066\u3082\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u306e\u30b3\u30fc\u30eb\u3084\u30b3\u30fc\u30eb\u306e\u81ea\u52d5\u30ed\u30ae\u30f3\u30b0\u3001\u30b3\u30fc\u30eb\u8ee2\u9001\u306e\u6a5f\u80fd\u3092\u4f7f\u3063\u3066\u898b\u8fbc\u307f\u5ba2\u3068\u3059\u3070\u3084\u304f\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

SalesforceIQ Inbox \u2013 Relationship Intelligence\u306e\u6a5f\u80fd\u3092Sales Cloud\u306e\u30e6\u30fc\u30b6\u306b\u30e1\u30fc\u30eb\u3092\u4f7f\u3063\u3066\u76f4\u63a5\u63d0\u4f9b\u3057\u3001\u53d7\u4fe1\u30c8\u30ec\u30a4\u3092CRM\u30a2\u30d7\u30ea\u3068\u3057\u3066\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002iOS\u3001Android\u3001Chrome\u306b\u5bfe\u5fdc\u3057\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30a2\u30d7\u30ea\u304c\u3001Sales Cloud\u306e\u30c7\u30fc\u30bf\u3092\u30e1\u30fc\u30eb\u3084\u30ab\u30ec\u30f3\u30c0\u30fc\u3068\u9023\u52d5\u3055\u305b\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u901a\u77e5\u6a5f\u80fd\u3084\u30b9\u30de\u30fc\u30c8\u306a\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u6a5f\u80fd\u3092\u901a\u3058\u3066\u3001\u81ea\u8eab\u306e\u30e1\u30fc\u30eb\u3001\u30ea\u30fc\u30c9\u3001\u9023\u7d61\u5148\u3001\u5546\u8ac7\u306e\u30c7\u30fc\u30bf\u3092\u7c21\u5358\u306b\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

Sales Wave App \u2013 Sales Wave App\u306f\u30bb\u30fc\u30eb\u30b9\u6d3b\u52d5\u3092\u5bfe\u8c61\u306b\u6700\u9069\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3042\u3089\u3086\u308b\u30c7\u30d0\u30a4\u30b9\u4e0a\u3067\u30c7\u30fc\u30bf\u4e3b\u5c0e\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u3066\u3001\u305d\u308c\u3089\u306e\u60c5\u5831\u3092\u3082\u3068\u306b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001Sales Wave\u306eLightning Actions\u3092\u5229\u7528\u3059\u308c\u3070\u3001Wave\u5185\u3067\u76f4\u63a5\u3001Sales Cloud\u306e\u30ec\u30b3\u30fc\u30c9\u3092\u5171\u6709\u3001\u4f5c\u6210\u3001\u66f4\u65b0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u65b0\u578b\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306f\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u306e\u30c8\u30ec\u30f3\u30c9\u5206\u6790\u3084\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u6e2c\u5b9a\u3001\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u7ba1\u7406\u306b\u5bfe\u5fdc\u3057\u3066\u304a\u308a\u3001\u55b6\u696d\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u5411\u4e0a\u3084\u5546\u8ac7\u306e\u8fc5\u901f\u306a\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n

Salesforce1 Mobile \u2013 Salesforce1 Mobile\u306b\u3001iOS\u304a\u3088\u3073Android\u306b\u5bfe\u5fdc\u3057\u305f\u5b8c\u5168\u306a\u30aa\u30d5\u30e9\u30a4\u30f3\u6a5f\u80fd\u304c\u5b9f\u88c5\u3055\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u3044\u3064\u3067\u3082\u3069\u3053\u3067\u3082\u60c5\u5831\u306e\u5165\u529b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u5165\u529b\u3055\u308c\u305f\u60c5\u5831\u306f\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u304b\u3089\u30aa\u30f3\u30e9\u30a4\u30f3\u306b\u5207\u308a\u66ff\u308f\u3063\u305f\u6642\u70b9\u3067\u540c\u671f\u3055\u308c\u307e\u3059\u3002Wave Charts\u3084Dashboards\u306e\u6a5f\u80fd\u3082\u65b0\u305f\u306b\u5f37\u5316\u3055\u308c\u3001\u30d1\u30ef\u30d5\u30eb\u306a\u5206\u6790\u6a5f\u80fd\u304c\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u65b0\u3057\u304420\u7a2e\u985e\u306eLightning Sales Component \u2013 Lightning\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306f\u3001\u6700\u5148\u7aef\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u6210\u3059\u308b\u305f\u3081\u306e\u518d\u5229\u7528\u53ef\u80fd\u306a\u30d3\u30eb\u30c7\u30a3\u30f3\u30b0\u30d6\u30ed\u30c3\u30af\u3067\u3059\u3002\u5358\u4e00\u306eUI\u30a8\u30ec\u30e1\u30f3\u30c8\u3068\u540c\u69d8\u306b\u30b7\u30f3\u30d7\u30eb\u3067\u3042\u308a\u306a\u304c\u3089\u3001\u30c7\u30fc\u30bf\u3084\u30ed\u30b8\u30c3\u30af\u3092\u5b9f\u88c5\u3057\u305f\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d3\u30b9\u3068\u540c\u7b49\u306e\u5805\u7262\u6027\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002\u65b0\u3057\u3044Lightning Sales Component\u306b\u306f\u3001Sales Path\u3084Account Insights\u3001Kanban\u306a\u3069\u304c\u542b\u307e\u308c\u3001\u3044\u305a\u308c\u3082\u30bb\u30fc\u30eb\u30b9\u6d3b\u52d5\u306e\u8fc5\u901f\u5316\u3084\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n

Service Cloud Lightning \u2013 \u5237\u65b0\u3055\u308c\u305f\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30a2\u30d7\u30ea<\/p>\n\n\n\n

\u3053\u305310\u5e74\u9593\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u6025\u6fc0\u306a\u5909\u5316\u3092\u9042\u3052\u307e\u3057\u305f\u3002\u304a\u5ba2\u69d8\u306f\u4eca\u3084\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u4ecb\u3057\u3066\u30d9\u30f3\u30c0\u30fc\u306b\u554f\u3044\u5408\u308f\u305b\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u3001\u30e1\u30fc\u30eb\u3001\u30e2\u30d0\u30a4\u30eb\u306a\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3084\u30a2\u30d7\u30ea\u5185\u3067\u306e\u4f53\u9a13\u3092\u901a\u3058\u3066\u3001\u30d9\u30f3\u30c0\u30fc\u3068\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Service Cloud Lightning\u3067\u306f\u3001\u3053\u3046\u3057\u305f\u72b6\u6cc1\u306e\u4e2d\u3001\u3042\u3089\u3086\u308b\u9867\u5ba2\u5bfe\u5fdc\u3092\u8a18\u61b6\u306b\u6b8b\u308b\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5275\u51fa\u306e\u6a5f\u4f1a\u306b\u3067\u304d\u308b\u3088\u3046\u3001\u7d71\u5408\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u306f\u4eca\u3001\u3055\u3089\u306b\u5927\u304d\u306a\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u307f\u51fa\u305d\u3046\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u643a\u308f\u308b\u3059\u3079\u3066\u306e\u65b9\u306b\u3001\u6b21\u306e\u3088\u3046\u306a\u65b0\u305f\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u304f\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n\n\n\n

Field Service Lightning \u2013 \u3053\u306e\u6a5f\u80fd\u3067\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u30c7\u30a3\u30b9\u30d1\u30c3\u30c1\u30e3\u3001\u30e2\u30d0\u30a4\u30eb\u5316\u3057\u305f\u5f93\u696d\u54e1\u5411\u3051\u306e\u3055\u307e\u3056\u307e\u306a\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3066\u3001\u7d44\u7e54\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u643a\u308f\u308b\u3059\u3079\u3066\u306e\u5f93\u696d\u54e1\u3068\u9023\u643a\u3057\u3001\u9867\u5ba2\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u30c7\u30a3\u30b9\u30d1\u30c3\u30c1\u30e3\u306f\u30b9\u30de\u30fc\u30c8\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u306e\u6a5f\u80fd\u3092\u4f7f\u3063\u3066\u3001\u5f93\u696d\u54e1\u306e\u30b9\u30ad\u30eb\u3084\u7a7a\u304d\u72b6\u6cc1\u3001\u73fe\u5728\u5730\u3092\u3082\u3068\u306b\u3001\u81ea\u52d5\u7684\u304b\u3064\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u4ed5\u4e8b\u3092\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u307e\u305f\u3001\u73fe\u5834\u306e\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u306f\u3042\u3089\u3086\u308b\u30c7\u30d0\u30a4\u30b9\u4e0a\u3067\u696d\u52d9\u4f9d\u983c\u306e\u4f5c\u6210\u3084\u66f4\u65b0\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u30b8\u30e7\u30d6\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u5909\u66f4\u3092\u884c\u3048\u308b\u306e\u3067\u3001\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u751f\u7523\u6027\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

Omni-Channel Supervisor \u2013 \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7ba1\u7406\u8005\u306f\u3053\u306e\u6a5f\u80fd\u306b\u3088\u3063\u3066\u3001\u81ea\u8eab\u306e\u696d\u52d9\u3084\u30b9\u30bf\u30c3\u30d5\u306e\u4f5c\u696d\u8ca0\u8377\u306b\u95a2\u3057\u3066\u3001\u4eca\u307e\u3067\u4ee5\u4e0a\u306b\u8a73\u7d30\u306a\u60c5\u5831\u3092\u5165\u624b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u6700\u5927\u9650\u306b\u9ad8\u3081\u308b\u30ea\u30bd\u30fc\u30b9\u306e\u914d\u5206\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u30d3\u30e5\u30fc\u3084\u904b\u7528\u30a2\u30e9\u30fc\u30c8\u3001\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3001\u30bd\u30fc\u30c8\u306e\u307b\u304b\u3001\u52d5\u7684\u306a\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u30c8\u30e9\u30c3\u30ad\u30f3\u30b0\u3084\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u306e\u6a5f\u80fd\u3082\u3001\u554f\u3044\u5408\u308f\u305b\u304c\u96c6\u4e2d\u3059\u308b\u6642\u9593\u5e2f\u306e\u30e6\u30fc\u30b6\u30fc\u5bfe\u5fdc\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u672c\u5e74\u5ea6\u4e0a\u534a\u671f\u306e\u30ea\u30ea\u30fc\u30b9\u306e\u5c55\u671b<\/strong><\/p>\n\n\n\n

Sales Cloud Lightning\u3068Service Cloud Lightning\u306b\u304a\u3051\u308b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u52a0\u3048\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u306e\u4eca\u5e74\u5ea6\u4e0a\u534a\u671f\u306e\u30ea\u30ea\u30fc\u30b9\u306b\u306f\u3001Salesforce\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u3067\u5408\u8a08300\u4ee5\u4e0a\u3082\u306e\u6a5f\u80fd\u5f37\u5316\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u4f8b\u3048\u3070\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u65b0\u6a5f\u80fd\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

App Cloud \u2013 \u3053\u306e\u65b0\u305f\u306a\u30d7\u30ed\u30bb\u30b9\u30d3\u30eb\u30c0\u30fc\u3067\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u6761\u4ef6\u3084\u4f01\u696d\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u30c9\u30e9\u30c3\u30b0\u30a2\u30f3\u30c9\u30c9\u30ed\u30c3\u30d7\u3067\u6307\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u8ab0\u3067\u3082\u7c21\u5358\u306b\u3001\u3059\u3070\u3084\u304f\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001Lightning Component\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306b\u3088\u3063\u3066\u3001\u958b\u767a\u8005\u3084\u30d1\u30fc\u30c8\u30ca\u30fc\u306f\u3001Lightning App Builder\u306e\u30ab\u30b9\u30bf\u30e0\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u7c21\u5358\u306b\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n

Heroku Enterprise \u2013 \u30d6\u30e9\u30f3\u30c9\u3068\u9867\u5ba2\u3092\u7d50\u3073\u3064\u3051\u308b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3001\u62e1\u5f35\u3001\u7ba1\u7406\u3059\u308b\u3046\u3048\u3067\u3001CIO\u306b\u306f\u67d4\u8edf\u6027\u3084\u7ba1\u7406\u80fd\u529b\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002Heroku Enterprise\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001\u958b\u767a\u8005\u306f\u3001App Cloud\u4e0a\u3067\u5171\u6709\u3055\u308c\u308b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3001\u30c7\u30fc\u30bf\u3001ID\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u3066\u3001\u63a5\u7d9a\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8Postgres\u3084Connect\u3001Redis\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u9867\u5ba2\u4e2d\u5fc3\u306e\u65b0\u3057\u3044\u30d3\u30c3\u30b0\u30c7\u30fc\u30bf\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u6700\u65b0\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3059\u308b\u3046\u3048\u3067\u6b20\u304b\u305b\u306a\u3044\u958b\u767a\u30c4\u30fc\u30eb\u3092\u3001CIO\u3084\u958b\u767a\u8005\u304c\u5bb9\u6613\u306b\u5229\u7528\u3057\u3001\u5c0e\u5165\u3059\u308b\u3053\u3068\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

Marketing Cloud \u2013 \u5c06\u6765\u3092\u898b\u636e\u3048\u305f\u4f01\u696d\u306f\u3001\u9867\u5ba2\u3068\u81ea\u793e\u30d6\u30e9\u30f3\u30c9\u306e\u95a2\u4fc2\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u3001\u9867\u5ba2\u3054\u3068\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305fOne to One\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u7bc9\u3053\u3046\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u30e1\u30fc\u30eb\u3092\u5229\u7528\u3057\u305f\u65b0\u3057\u3044\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3001\u6700\u65b0\u306e\u30e1\u30fc\u30eb\u4f5c\u6210\u30d5\u30ed\u30fc\u3001\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u62e1\u5f35\u6027\u306e\u3042\u308b\u3001\u6700\u9069\u5316\u3055\u308c\u305f\u30e1\u30fc\u30eb\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u3059\u3070\u3084\u304f\u914d\u4ed8\u3057\u307e\u3059\u3002\u307e\u305f\u3001Workbenches for Social Studio\u3067\u306f\u3001\u8a73\u7d30\u306a\u30bd\u30fc\u30b7\u30e3\u30eb\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u30d6\u30e9\u30f3\u30c9\u306b\u63d0\u4f9b\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u306e\u901a\u77e5\u3084\u30c8\u30ec\u30f3\u30c9\u306e\u5206\u6790\u3001\u5546\u8ac7\u306e\u767a\u6398\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u6b21\u4e16\u4ee3\u306eJourney Builder\u304c\u63d0\u4f9b\u3059\u308bPredictive Journeys\u3067\u306f\u3001\u30c7\u30fc\u30bf\u30b5\u30a4\u30a8\u30f3\u30b9\u3092\u5229\u7528\u3057\u3066\u3001\u9867\u5ba2\u3054\u3068\u306b\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u898b\u8fbc\u307f\u3092\u8abf\u3079\u3001\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

Community Cloud Lightning \u2013 \u65b0\u3057\u3044Lightning Community Templates\u3001Lightning Community Management\u3001Integrated Live Agent\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u5f93\u6765\u3088\u308a\u3082\u52b9\u679c\u7684\u306b\u3001\u3088\u308a\u591a\u304f\u306e\u9867\u5ba2\u3068\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Lightning Community Templates\u3067\u306f\u3001\u9b45\u529b\u7684\u306a\u30aa\u30f3\u30e9\u30a4\u30f3\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u308f\u305a\u304b\u6570\u65e5\u3067\u69cb\u7bc9\u3067\u304d\u3001Lightning Community Management\u306f\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306e\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3084\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u7ba1\u7406\u8005\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u4e00\u65b9\u3001Live Agent\u306f\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u30b5\u30fc\u30d3\u30b9\u30b3\u30f3\u30bd\u30fc\u30eb\u3068\u76f4\u63a5\u63a5\u7d9a\u3057\u3066\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u65b0\u3057\u3044\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3068\u306a\u308bSales Cloud Lightning\u304a\u3088\u3073Service Cloud Lightning<\/p>\n\n\n\n

\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u3067\u306f\u3001\u4e3b\u529b\u88fd\u54c1\u3067\u3042\u308bSales Cloud\u3084Service Cloud\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3084\u69cb\u6210\u80fd\u529b\u3092\u5f37\u5316\u3057\u305f\u3001\u65b0\u3057\u3044Salesforce\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u3057\u307e\u3059\u3002Sales Cloud\u304a\u3088\u3073Service Cloud\u5bfe\u5fdc\u306eSalesforce Professional Edition\u3001Enterprise Edition\u3001Unlimited Edition\u306e\u5f8c\u7d99\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3068\u3057\u3066\u3001Sales Cloud\u304a\u3088\u3073Service Cloud\u5bfe\u5fdc\u306eLightning Professional Edition\u3001Lightning Enterprise Edition\u3001Lightning Unlimited Edition\u304c\u767b\u5834\u3002\u4fa1\u683c\u306f1\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u3001\u305d\u308c\u305e\u308c\u6708\u984d75\u30c9\u30eb\u3001150\u30c9\u30eb\u3001300\u30c9\u30eb\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u3089\u65b0\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u306e\u4e00\u822c\u63d0\u4f9b\u306f\u30012017\u5e74\u4f1a\u8a08\u5e74\u5ea6\u7b2c2\u56db\u534a\u671f\uff082016\u5e747\u670831\u65e5\u307e\u3067\uff09\u4e2d\u3092\u4e88\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002\u65e2\u5b58\u306eSales Cloud\u3068Service Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u30012017\u5e74\u4f1a\u8a08\u5e74\u5ea6\u7b2c2\u56db\u534a\u671f\u3088\u308a\u958b\u59cb\u3055\u308c\u308b\u30ed\u30fc\u30ea\u30f3\u30b0\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u5f93\u3063\u3066\u3001\u81ea\u52d5\u7684\u306b\u65b0\u3057\u3044Lightning\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u306e\u6a5f\u80fd\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u306e\u5909\u66f4\u624b\u7d9a\u304d\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

\u672c\u30cb\u30e5\u30fc\u30b9\u306b\u95a2\u3059\u308b\u30b3\u30e1\u30f3\u30c8\uff1a<\/strong><\/p>\n\n\n\n

\u30de\u30c6\u30eb \u30c7\u30b8\u30bf\u30eb\u30fb\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u30fb\u30b0\u30eb\u30fc\u30d7\u306e\u30d0\u30a4\u30b9\u30fb\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u517c\u8cac\u4efb\u8005\u3067\u3042\u308b\u30ab\u30fc\u30eb\u30bd\u30f3\u30fb\u30c1\u30e7\u30a6\u30a4\uff08Carlson Choi\uff09\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u30de\u30c6\u30eb\u306f\u904e\u53bb70\u5e74\u306b\u308f\u305f\u308a\u3001\u5b50\u4f9b\u305f\u3061\u3084\u5bb6\u65cf\u306e\u305f\u3081\u306b\u3001\u5b89\u5168\u3067\u697d\u3057\u3044\u904a\u3073\u306e\u5834\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b\u6ce8\u529b\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u5b50\u4f9b\u305f\u3061\u306e\u6210\u9577\u306b\u3042\u308f\u305b\u3066\u9032\u5316\u3059\u308b\u3001\u6709\u610f\u7fa9\u306a\u30c7\u30b8\u30bf\u30eb\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u5275\u9020\u3057\u3001\u591a\u304f\u306e\u3054\u4e21\u89aa\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u7bc9\u304f\u3046\u3048\u3067\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u3068\u305d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u5927\u304d\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u308b\u306e\u306f\u9593\u9055\u3044\u3042\u308a\u307e\u305b\u3093\u3002\u5f53\u793e\u3067\u306f\u73fe\u5728\u3001\u9867\u5ba2\u3068\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u4fc3\u9032\u3059\u308b\u3001\u5b89\u5168\u6027\u306e\u78ba\u4fdd\u3055\u308c\u305f\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u304c\u78ba\u7acb\u3055\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u306e\u904e\u7a0b\u306b\u304a\u3044\u3066\u306fSalesforce\u304c\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3063\u3066\u304d\u307e\u3057\u305f\u300d<\/p>\n\n\n\n

\u30a2\u30af\u30bb\u30f3\u30c1\u30e5\u30a2 \u30af\u30e9\u30a6\u30c9\u30fb\u30d5\u30a1\u30fc\u30b9\u30c8\u30fb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30ba\u306e\u6700\u9ad8\u8cac\u4efb\u8005\u3067\u3042\u308b\u30b5\u30a4\u30c7\u30a3\u30fc\u30d7\u30fb\u30e9\u30a4\uff08Saideep Raj\uff09\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u3055\u307e\u3056\u307e\u306a\u4f01\u696d\u304c\u201c\u9867\u5ba2\u306e\u6642\u4ee3\u201d\u3092\u610f\u8b58\u3057\u59cb\u3081\u3001\u3053\u306e\u65b0\u3057\u3044\u4e16\u754c\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u518d\u69cb\u7bc9\u3092\u8a66\u307f\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306f\u3001\u304a\u5ba2\u69d8\u306e\u6210\u529f\u306e\u5b9f\u73fe\u306b\u5411\u3051\u305f\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u306e\u30d3\u30b8\u30e7\u30f3\u3092\u5171\u6709\u3057\u3066\u304a\u308a\u3001\u304a\u5ba2\u69d8\u304cSalesforce\u306e\u6700\u65b0\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u5229\u7528\u3057\u3066\u3001\u30af\u30e9\u30a6\u30c9\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u30c7\u30b8\u30bf\u30eb\u306a\u4e16\u754c\u3067\u52dd\u3061\u6b8b\u308b\u305f\u3081\u306e\u5909\u9769\u3092\u6210\u3057\u9042\u3052\u3089\u308c\u308b\u3088\u3046\u3001\u6700\u9069\u306a\u30dd\u30b8\u30b7\u30e7\u30f3\u304b\u3089\u652f\u63f4\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u300d<\/p>\n\n\n\n

IDC \u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30fb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30ba\u30fb\u30a2\u30f3\u30c9\u30fbCRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30d0\u30a4\u30b9\u30fb\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3001\u30e1\u30a2\u30ea\u30fc\u30fb\u30a6\u30a9\u30fc\u30c9\u30ec\u30a4\uff08Mary Wardley\uff09\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u306f\u30af\u30e9\u30a6\u30c9\u3068\u3001\u305d\u308c\u306b\u95a2\u4fc2\u3057\u305fCRM\u306e\u5206\u91ce\u306b\u304a\u3051\u308b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u57fa\u6e96\u3092\u78ba\u7acb\u3057\u3001\u904e\u53bb17\u5e74\u9593\u306b\u308f\u305f\u3063\u3066\u6bce\u5e743\u56de\u3001\u753b\u671f\u7684\u306a\u88fd\u54c1\u306e\u6570\u3005\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u6025\u901f\u306b\u9032\u5316\u3057\u3001\u9867\u5ba2\u304b\u3089\u306e\u8981\u6c42\u304c\u307e\u3059\u307e\u3059\u8907\u96d1\u5316\u3057\u3066\u3044\u308b\u6628\u4eca\u3001\u3053\u306e\u3088\u3046\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u30da\u30fc\u30b9\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u306e\u91cd\u8981\u6027\u306f\u3055\u3089\u306b\u5897\u3057\u3066\u3044\u304f\u3053\u3068\u3067\u3057\u3087\u3046\u300d<\/p>\n\n\n\n

\u4fa1\u683c\u304a\u3088\u3073\u63d0\u4f9b\u6642\u671f<\/strong><\/p>\n\n\n\n

2016\u5e74\u7b2c1\u56db\u534a\u671f<\/p>\n\n\n\n

Salesforce SteelBrick CPQ\u306f\u672c\u65e5\u3088\u308a\u3001Sales Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u3092\u5bfe\u8c61\u306b\u4e00\u822c\u63d0\u4f9b\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002\u4fa1\u683c\u306f\u6708\u984d\u30671\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u300140\u30c9\u30eb\u304b\u3089\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

SalesforceIQ Inbox\u306f\u672c\u65e5\u3088\u308a\u3001Sales Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u3092\u5bfe\u8c61\u306b\u4e00\u822c\u63d0\u4f9b\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002\u4fa1\u683c\u306f\u6708\u984d\u30671\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u300125\u30c9\u30eb\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

Sales Wave App\u306f\u672c\u65e5\u3088\u308a\u3001Sales Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u3092\u5bfe\u8c61\u306b\u4e00\u822c\u63d0\u4f9b\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002\u4fa1\u683c\u306f\u6708\u984d\u30671\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u300175\u30c9\u30eb\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

Heroku Enterprise\u306f\u3001Heroku\u306e\u958b\u767a\u8005\u5411\u3051\u65b0\u6a5f\u80fd\u3068\u3057\u3066\u4e00\u822c\u63d0\u4f9b\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002\u4fa1\u683c\u306f\u30ea\u30bd\u30fc\u30b9\u304a\u3088\u3073\u7528\u9014\u306b\u5fdc\u3058\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

Lightning Community Templates\u306f\u3001\u4e00\u822c\u63d0\u4f9b\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002\u3059\u3067\u306bCommunity Cloud\u3092\u3054\u5229\u7528\u4e2d\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8ffd\u52a0\u8cbb\u7528\u306a\u3057\u3067Lightning Community Templates\u3092\u304a\u4f7f\u3044\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n

Integrated Live Agent\u306fSales Cloud\u304a\u3088\u3073Service Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u3092\u5bfe\u8c61\u306b\u3001\u5f53\u671f\u4e2d\u306e\u4e00\u822c\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4fa1\u683c\u306f\u4e00\u822c\u63d0\u4f9b\u958b\u59cb\u6642\u306b\u767a\u8868\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

Salesforce1 Wave Charts and Dashboards\u306f\u3001\u5f53\u671f\u4e2d\u306e\u4e00\u822c\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3054\u5229\u7528\u306b\u8ffd\u52a0\u306e\u8cbb\u7528\u306f\u304b\u304b\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

Journey Builder Predictive Journeys\u306f\u5f53\u671f\u4e2d\u306e\u4e00\u822c\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4fa1\u683c\u306f\u6708\u984d3,750\u30c9\u30eb\u304b\u3089\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

Workbenches for Social Studio\u306f\u3001\u5f53\u671f\u4e2d\u306e\u4e00\u822c\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4fa1\u683c\u306f\u6708\u984d1,000\u30c9\u30eb\u304b\u3089\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\uff08\u56fd\u5185\u306b\u304a\u3051\u308b\u63d0\u4f9b\u958b\u59cb\u6642\u671f\u53ca\u3073\u4fa1\u683c\u306f\u672a\u5b9a\uff09<\/p>\n\n\n\n

2016\u5e74\u7b2c2\u56db\u534a\u671f<\/p>\n\n\n\n

Sales Cloud\u304a\u3088\u3073Service Cloud\u306b\u5bfe\u5fdc\u3059\u308b\u65b0\u3057\u3044Lightning Edition\u306e\u4e00\u822c\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002Professional\u3001Enterprise\u3001Unlimited\u306e\u5404\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u306e\u4fa1\u683c\u306f\u30011\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u3001\u305d\u308c\u305e\u308c\u6708\u984d75\u30c9\u30eb\u3001150\u30c9\u30eb\u3001300\u30c9\u30eb\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

Service Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u3092\u5bfe\u8c61\u306b\u3001Field Service Lightning\u306e\u4e00\u822c\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4fa1\u683c\u306f\u4e00\u822c\u63d0\u4f9b\u958b\u59cb\u6642\u306b\u767a\u8868\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

Service Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u3092\u5bfe\u8c61\u306b\u3001Omni-Channel Supervisor\u306e\u30d9\u30fc\u30bf\u7248\u306e\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4fa1\u683c\u306f\u4e00\u822c\u63d0\u4f9b\u958b\u59cb\u6642\u306b\u767a\u8868\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

Salesforce1 Offline\u304a\u3088\u3073Lightning Component\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u7528\u306e\u65b0\u30b5\u30fc\u30d3\u30b9\u306e\u4e00\u822c\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3054\u5229\u7528\u306b\u8ffd\u52a0\u306e\u8cbb\u7528\u306f\u304b\u304b\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

Sales Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u3092\u5bfe\u8c61\u306b\u3001Lightning Voice\u306e\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4fa1\u683c\u306f\u4e00\u822c\u63d0\u4f9b\u958b\u59cb\u6642\u306b\u767a\u8868\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u65b0\u3057\u3044\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u4e00\u822c\u63d0\u4f9b\u304c\u4e88\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4fa1\u683c\u306f\u6708\u984d400\u30c9\u30eb\u304b\u3089\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\uff08\u56fd\u5185\u306b\u304a\u3051\u308b\u63d0\u4f9b\u958b\u59cb\u6642\u671f\u53ca\u3073\u4fa1\u683c\u306f\u672a\u5b9a\uff09<\/p>\n\n\n\n

\u305d\u306e\u4ed6\u306e\u8cc7\u6599<\/p>\n\n\n\n

\u65b0\u3057\u3044Salesforce\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u306b\u3064\u3044\u3066\u306e\u8a73\u7d30\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002https:\/\/www.salesforce.com\/blog\/2016\/02\/new-editions-2016.html \uff08\u82f1\u8a9e\uff09<\/p>\n\n\n\n

Salesforce Customer Success Platform\u306b\u3064\u3044\u3066\u306e\u8a73\u7d30\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002https:\/\/www.salesforce.com\/products\/ \uff08\u82f1\u8a9e\uff09 <\/p>\n","protected":false},"excerpt":{"rendered":"

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