{"id":9689,"date":"2024-10-30T13:00:00","date_gmt":"2024-10-30T04:00:00","guid":{"rendered":""},"modified":"2024-10-30T16:35:56","modified_gmt":"2024-10-30T07:35:56","slug":"biglobe-customer-news","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2024\/10\/30\/biglobe-customer-news\/","title":{"rendered":"\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u304c\u8ca9\u58f2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u5237\u65b0\u306e\u305f\u3081\u306bSalesforce Communications Cloud\u3092\u5c0e\u5165"},"content":{"rendered":"\n<h6 class=\"wp-block-heading has-text-align-center\" id=\"h-\u30b7\u30b9\u30c6\u30e0\u306e\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u3068\u30b0\u30e9\u30f3\u30c9\u30c7\u30b6\u30a4\u30f3\u3092\u629c\u672c\u7684\u306b\u898b\u76f4\u3057-2026\u5e74\u307e\u3067\u306b\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u307e\u3067\u306e\u6642\u9593\u306e50-\u8fc5\u901f\u5316\u3068\u30b7\u30b9\u30c6\u30e0\u306e\u4fdd\u5b88\u904b\u7528\u8cbb\u7528\u3092\u7d0450-\u524a\u6e1b\u3078\"><strong>\u30b7\u30b9\u30c6\u30e0\u306e\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u3068\u30b0\u30e9\u30f3\u30c9\u30c7\u30b6\u30a4\u30f3\u3092\u629c\u672c\u7684\u306b\u898b\u76f4\u3057\u30012026\u5e74\u307e\u3067\u306b\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u307e\u3067\u306e\u6642\u9593\u306e50%\u8fc5\u901f\u5316\u3068\u30b7\u30b9\u30c6\u30e0\u306e\u4fdd\u5b88\u904b\u7528\u8cbb\u7528\u3092\u7d0450\uff05\u524a\u6e1b\u3078<\/strong><\/h6>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\uff08\u4ee3\u8868\u53d6\u7de0\u5f79\u4f1a\u9577\u517c\u793e\u9577 \u5c0f\u51fa \u4f38\u4e00\u3001\u4ee5\u4e0b Salesforce\uff09\u306f\u672c\u65e5\u3001\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u682a\u5f0f\u4f1a\u793e\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u54c1\u5ddd\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\uff1a\u5c71\u7530 \u9756\u4e45\u3001\u4ee5\u4e0b\u3001\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\uff09\u304c\u8ca9\u58f2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u5237\u65b0\u306e\u305f\u3081\u306b\u3001Salesforce\u304c\u901a\u4fe1\u696d\u754c\u5411\u3051\u306b\u63d0\u4f9b\u3057\u3066\u3044\u308b\u696d\u7a2e\u5225\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308b<a href=\"https:\/\/www.salesforce.com\/jp\/solutions\/industries\/communications\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Communications Cloud<\/a>\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u672c\u4ef6\u306f\u3001Salesforce\u306eCommunications Cloud\u304c\u56fd\u5185\u4f01\u696d\u3067\u5c0e\u5165\u3055\u308c\u308b\u521d\u306e\u4e8b\u4f8b*\u3068\u306a\u308a\u307e\u3059\u3002\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u306f\u8ca9\u58f2\u7ba1\u7406\u9818\u57df\u306e\u30b7\u30b9\u30c6\u30e0\u3092Communications Cloud\u306b\u96c6\u7d04\u3059\u308b\u3053\u3068\u3067\u3001\u540c\u793e\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u65b0\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u3084\u7279\u5178\u306e\u63d0\u4f9b\u3092\u65e9\u671f\u5316\u3059\u308b\u3068\u5171\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u5909\u66f4\u7b49\u306b\u4f34\u3046\u6539\u4fee\u30b3\u30b9\u30c8\u5727\u7e2e\u3092\u76ee\u6307\u3057\u307e\u3059\u3002*2024\u5e7410\u670830\u65e5\u6642\u70b9\u3001\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u8abf\u3079<\/p>\n\n\n\n<p><strong>\u8ab2\u984c\uff1a<\/strong>\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u7b49\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3092\u5229\u7528\u3057\u305f\u60c5\u5831\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u304a\u3088\u3073\u4ed8\u5e2f\u30fb\u95a2\u9023\u696d\u52d9\u3092\u4e8b\u696d\u3068\u3059\u308b\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u3067\u306f\u300135\u5e74\u9593\u306e\u9577\u304d\u306b\u6e21\u308a\u8ca9\u58f2\u7ba1\u7406\u9818\u57df\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u4f7f\u7528\u3057\u3066\u304d\u305f\u3053\u3068\u306b\u3088\u308a\u3001\u8907\u96d1\u5316\u30fb\u8001\u673d\u5316\u304c\u9032\u307f\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u67d4\u8edf\u6027\u3001\u62e1\u5f35\u6027\u3001\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u304c\u4e0d\u8db3\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3078\u306e\u8fc5\u901f\u306a\u5bfe\u5fdc\u304c\u56f0\u96e3\u306a\u72b6\u614b\u3067\u3057\u305f\u3002\u305d\u3053\u3067\u3001\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u306f\u8ca9\u58f2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u306b\u3064\u3044\u3066\u629c\u672c\u7684\u306a\u898b\u76f4\u3057\u3068\u30c7\u30fc\u30bf\u306e\u4e00\u5143\u7ba1\u7406\u306b\u7740\u624b\u3057\u307e\u3057\u305f\u3002\u305d\u306e\u4e2d\u3067\u3001\u5e02\u5834\u5909\u5316\u3078\u5373\u5ea7\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u901a\u4fe1\u696d\u754c\u306e\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u306b\u5247\u3063\u305f\u30c7\u30fc\u30bf\u30e2\u30c7\u30eb\u3092\u6709\u3059\u308bSalesforce\u306eCommunications Cloud\u306e\u5c0e\u5165\u3092\u6c7a\u5b9a\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u793e\u5185\u3067\u306f\u3001\u3059\u3067\u306b\u5229\u7528\u3057\u3066\u3044\u308b<a href=\"https:\/\/www.salesforce.com\/jp\/service\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Service Cloud<\/a>\u3092\u306f\u3058\u3081\u3001\u4ed6\u306eSalesforce\u88fd\u54c1\u3067\u3042\u308b<a href=\"https:\/\/www.salesforce.com\/jp\/marketing\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Marketing Cloud<\/a>\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/products\/platform\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Lightning Platform<\/a>\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/products\/crm-analytics\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">CRM Analytics<\/a>\u306a\u3069\u3068\u306e\u9023\u643a\u3084\u63a5\u7d9a\u6027\u306e\u9ad8\u3055\u3082\u6c7a\u3081\u3066\u306e\u4e00\u3064\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u5c0e\u5165\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u304a\u3044\u3066\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/services\/professional-services\/overview\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Professional Service<\/a>\u306e\u30a2\u30c9\u30d0\u30a4\u30b6\u30ea\u30fc\u652f\u63f4\u306b\u3088\u308a\u3001\u96e3\u6613\u5ea6\u306e\u9ad8\u3044\u8981\u4ef6\u306e\u5b9f\u73fe\u65b9\u6cd5\u306e\u7b56\u5b9a\u3084\u5c06\u6765\u7684\u306a\u62e1\u5f35\u3084\u4fdd\u5b88\u904b\u7528\u3092\u8003\u616e\u3057\u305f\u8a2d\u8a08\u306e\u652f\u63f4\u304c\u5b9f\u65bd\u3055\u308c\u307e\u3057\u305f\u3002\u30b7\u30b9\u30c6\u30e0\u69cb\u7bc9\u306f\u3001\u4eac\u30bb\u30e9\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b7\u30b9\u30c6\u30e0\u682a\u5f0f\u4f1a\u793e\u304c\u62c5\u5f53\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p><strong>\u52b9\u679c\uff1a<\/strong>Communications Cloud\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u3067\u306f\u696d\u52d9\u30fb\u30b7\u30b9\u30c6\u30e0\u3092\u96c6\u7d04\u3059\u308b\u3053\u3068\u3067\u5546\u54c1\u4f01\u753b\u304b\u3089\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u306e\u671f\u9593\u306e\u77ed\u7e2e\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001Salesforce\u88fd\u54c1\u304c\u63d0\u4f9b\u3059\u308b\u30d0\u30fc\u30b8\u30e7\u30f3\u30a2\u30c3\u30d7\u306b\u3088\u308b\u62e1\u5f35\u6027\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u4f53\u9a13\u306e\u4fa1\u5024\u3092\u3055\u3089\u306b\u5411\u4e0a\u3067\u304d\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u4ee5\u4e0b\u3092\u5b9f\u73fe\u3057\u3066\u3044\u304f\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u304a\u5ba2\u69d8\u3078\u306e\u5fdc\u5bfe\u30b9\u30d4\u30fc\u30c9\u306e\u8fc5\u901f\u5316\u3068\u63d0\u4f9b\u30b5\u30fc\u30d3\u30b9\u306e\u5411\u4e0a\uff1a<\/strong>\u30b7\u30b9\u30c6\u30e0\u3092Communications Cloud\u3078\u96c6\u7d04\u3059\u308b\u3053\u3068\u3067\u3001\u5546\u54c1\u60c5\u5831\u3068\u304a\u5ba2\u69d8\u306e\u5951\u7d04\u60c5\u5831\u304c\u7d71\u5408\u3055\u308c\u3001\u5546\u54c1\u4f01\u753b\u304b\u3089\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u307e\u3067\u306e\u901f\u5ea6\u304c\u901f\u307e\u308a\u3001\u305d\u306e\u60c5\u5831\u304b\u3089\u3088\u308a\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u5b09\u3057\u3044\u7279\u5178\u3084\u30aa\u30d7\u30b7\u30e7\u30f3\u5546\u54c1\u306e\u63d0\u4f9b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u65e2\u5b58\u30ea\u30bd\u30fc\u30b9\u3068\u306e\u9023\u643a\u3068\u6210\u9577\u306b\u5fdc\u3058\u3066\u62e1\u5f35\u3059\u308b\u57fa\u76e4\u306e\u69cb\u7bc9\uff1a<\/strong>Salesforce\u306eService Cloud\u3084Marketing Cloud\u306a\u3069\u65e2\u5b58\u306e\u30ea\u30bd\u30fc\u30b9\u3068\u306e\u7d71\u5408\u3084\u9023\u643a\u306b\u3088\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u3055\u3089\u306b\u5f37\u5316\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u300c\u6210\u9577\u3059\u308b\u57fa\u76e4\u300d\u3068\u3057\u3066\u3001\u901a\u4fe1\u30d3\u30b8\u30cd\u30b9\u306b\u5fc5\u8981\u306a\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u6a19\u6e96\u7684\u306a\u6a5f\u80fd\u3092Salesforce\u306e\u5e743\u56de\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u30a2\u30c3\u30d7\u306b\u3088\u308a\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u9ad8\u983b\u5ea6\u3067\u66f4\u65b0\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--evergreen\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tSalesforce\u306e\u901a\u4fe1\u696d\u754c\u5411\u3051\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3 Communications Cloud\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/jp\/solutions\/industries\/communications\/overview\/?d=cta-body-promo-8\" target=\"_blank\">\n\t\t\t\t<span>\u8a73\u7d30\u306f\u3053\u3061\u3089<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-evergreen\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png\"\n\t\talt=\"\u30a4\u30e9\u30b9\u30c8\uff1a evergreen\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>\u3053\u308c\u3089\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3067\u3001\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u3067\u306f\u304a\u5ba2\u69d8\u4f53\u9a13\u306e\u5411\u4e0a\u306e\u5b9f\u73fe\u3092\u76ee\u6307\u3057\u3001\u3055\u3089\u306b2026\u5e74\u5ea6\u307e\u3067\u306b\u5546\u54c1\u4f01\u753b\u304b\u3089\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u306e\u6642\u9593\u309250%\u524a\u6e1b\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306b\u95a2\u308f\u308b\u4fdd\u5b88\u904b\u7528\u306a\u3069\u306e\u8cbb\u7528\u3092\u7d0450%\u524a\u6e1b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u9867\u5ba2\u306e\u8996\u70b9\uff1a<\/strong>\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u306e\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\u3067\u3042\u308b\u5c71\u7530 \u9756\u4e45\u6c0f\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u5b9f\u7e3e\u304c\u3042\u308a\u3001\u901a\u4fe1\u696d\u754c\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u306a\u6a5f\u80fd\u3092\u7db2\u7f85\u3059\u308bSalesforce\u306e\u696d\u7a2e\u5225\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u306e\u8ca9\u58f2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u5237\u65b0\u3055\u308c\u69d8\u3005\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u5b9f\u73fe\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001Salesforce\u306eAI\u88fd\u54c1\u3084Data Cloud\u3068\u306e\u9023\u643a\u306b\u3088\u308b\u304a\u5ba2\u69d8\u5bfe\u5fdc\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u696d\u52d9\u3084\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u3055\u3089\u306a\u308b\u8fc5\u901f\u5316\u3084\u9ad8\u5ea6\u5316\u306b\u53d6\u308a\u7d44\u307f\u307e\u3059\u300d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u5b9f\u7e3e\u304c\u3042\u308a\u3001\u901a\u4fe1\u696d\u754c\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u306a\u6a5f\u80fd\u3092\u7db2\u7f85\u3059\u308bSalesforce\u306e\u696d\u7a2e\u5225\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u306e\u8ca9\u58f2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u5237\u65b0\u3055\u308c\u69d8\u3005\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u5b9f\u73fe\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001Salesforce\u306eAI\u88fd\u54c1\u3084Data Cloud\u3068\u306e\u9023\u643a\u306b\u3088\u308b\u304a\u5ba2\u69d8\u5bfe\u5fdc\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u696d\u52d9\u3084\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u3055\u3089\u306a\u308b\u8fc5\u901f\u5316\u3084\u9ad8\u5ea6\u5316\u306b\u53d6\u308a\u7d44\u307f\u307e\u3059<\/strong><\/p>\n<cite><strong>\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6 \u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\u3000\u5c71\u7530 \u9756\u4e45 \u6c0f<\/strong><\/cite><\/blockquote>\n\n\n\n<p><strong>Salesforce\u306e\u8996\u70b9\uff1a<\/strong>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306e\u5e38\u52d9\u57f7\u884c\u5f79\u54e1 \u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u4e8b\u696d\u7d71\u62ec \u901a\u4fe1\u30fb\u30e1\u30c7\u30a3\u30a2\u30fb\u30b5\u30fc\u30d3\u30b9\u55b6\u696d\u7d71\u62ec\u672c\u90e8 \u7d71\u62ec\u672c\u90e8\u9577\u306e\u5e02\u4e38 \u4eae\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u682a\u5f0f\u4f1a\u793e\u69d8\u304cSalesforce Communications Cloud\u306e\u56fd\u5185\u521d\u306e\u5c0e\u5165\u4e8b\u4f8b\u3068\u306a\u3063\u3066\u304f\u3060\u3055\u308b\u3053\u3068\u3092\u5927\u5909\u5149\u6804\u306b\u601d\u3044\u307e\u3059\u3002Salesforce\u306f\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u901a\u4fe1\u95a2\u9023\u4f01\u696d\u306b\u304a\u3044\u3066\u3001\u696d\u7a2e\u5225\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u6570\u591a\u304f\u306e\u5b9f\u7e3e\u304c\u3042\u308bCommunications Cloud\u3092\u542b\u3080\u88fd\u54c1\u3068\u30b5\u30fc\u30d3\u30b9\u306b\u3088\u308a\u3001\u5f15\u304d\u7d9a\u304d\u30d3\u30c3\u30b0\u30ed\u30fc\u30d6\u682a\u5f0f\u4f1a\u793e\u69d8\u306e\u30d3\u30b8\u30cd\u30b9\u8fc5\u901f\u5316\u3068\u9ad8\u5ea6\u5316\u3001\u3055\u3089\u306b\u306f\u65e5\u672c\u306e\u901a\u4fe1\u696d\u754c\u306e\u6210\u9577\u3068\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u69d8\u306e\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3078\u8ca2\u732e\u3057\u3066\u307e\u3044\u308a\u307e\u3059\u300d<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13122\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/31\/tapp-customer-news\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/31\/tapp-customer-news\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tTAPP\u3001\u300cAgentforce\u300d\u3092\u5c0e\u5165\u3057\u3001\u30bb\u30df\u30ca\u30fc\u306e\u9867\u5ba2\u4f53\u9a13\u3092AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u5237\u65b0\u3002\u554f\u3044\u5408\u308f\u305b\u89e3\u6c7a\u7387\u7d0490.3%\u306a\u3069\u306e\u6210\u679c\u3092\u5b9f\u73fe\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13080\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/24\/ymfg-customer-news\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image2_df92be.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/24\/ymfg-customer-news\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\u5c71\u53e3\u30d5\u30a3\u30ca\u30f3\u30b7\u30e3\u30eb\u30b0\u30eb\u30fc\u30d7\u3001Agentforce for Finanical Services\u3084Data 360\u3092\u5c0e\u5165\u3057\u3001\u5730\u57df\u9867\u5ba2\u3078\u306e\u63d0\u4f9b\u4fa1\u5024\u3092\u6700\u5927\u5316\u3059\u308b\u65b0CRM\u57fa\u76e4\u3092\u69cb\u7bc9\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/sf_press_release\/9689\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u8a73\u7d30\u60c5\u5831\"><strong>\u8a73\u7d30\u60c5\u5831\uff1a<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salesforce\u306e\u901a\u4fe1\u696d\u754c\u5411\u3051\u306e\u696d\u7a2e\u5225\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308bCommunications Cloud\u306e\u8a73\u7d30\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/solutions\/industries\/communications\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>Communciations Cloud\u306e\u65b0\u3057\u3044\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u300cBilling Inquiry Manager\u300d\u306b\u95a2\u3059\u308b\u767a\u8868\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/billing-inquiry-manager-news\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>\u901a\u4fe1\u4e8b\u696d\u8005\u306e\u30aa\u30fc\u30c0\u30fc\u7ba1\u7406\u306bAI\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3068\u901a\u4fe1\u4e8b\u696d\u5229\u76ca\u306b\u8ca2\u732e\u3059\u308b\u65b9\u6cd5\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/telecom-order-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u30d6\u30ed\u30b0\uff09\u3002<\/li>\n\n\n\n<li>\u901a\u4fe1\u696d\u754c\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u5c0e\u5165\u3067\u304d\u308b4\u3064\u306eAI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/ai-for-telecom-customer-service\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u30d6\u30ed\u30b0\uff09\u3002<\/li>\n\n\n\n<li>Salesforce\u306e\u696d\u7a2e\u5225\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306eIndustries AI\u306b\u95a2\u3059\u308b\u767a\u8868\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2024\/09\/20\/2024-industries-ai-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30b7\u30b9\u30c6\u30e0\u306e\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u3068\u30b0\u30e9\u30f3\u30c9\u30c7\u30b6\u30a4\u30f3\u3092\u629c\u672c\u7684\u306b\u898b\u76f4\u3057\u30012026\u5e74\u307e\u3067\u306b\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u307e\u3067\u306e\u6642\u9593\u306e50%\u8fc5\u901f\u5316\u3068\u30b7\u30b9\u30c6\u30e0\u306e\u4fdd\u5b88\u904b\u7528\u8cbb\u7528\u3092\u7d0450\uff05\u524a\u6e1b\u3078 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