<?xml version="1.0"?>
<oembed><version>1.0</version><provider_name>Salesforce</provider_name><provider_url>https://www.salesforce.com/kr/blog</provider_url><author_name>Salesforce Korea</author_name><author_url>https://www.salesforce.com/kr/blog/author/salesforce/</author_url><title>&#xACE0;&#xAC1D; &#xC131;&#xACF5;&#xC744; &#xC704;&#xD55C; KPI &#xC124;&#xC815; &#xD3EC;&#xC778;&#xD2B8;</title><type>rich</type><width>600</width><height>338</height><html>&lt;blockquote class="wp-embedded-content" data-secret="RHFOoO6LV1"&gt;&lt;a href="https://www.salesforce.com/kr/blog/customer-success-kpi/"&gt;&#xACE0;&#xAC1D; &#xC131;&#xACF5;&#xC744; &#xC704;&#xD55C; KPI &#xC124;&#xC815; &#xD3EC;&#xC778;&#xD2B8;&lt;/a&gt;&lt;/blockquote&gt;&lt;iframe sandbox="allow-scripts" security="restricted" src="https://www.salesforce.com/kr/blog/customer-success-kpi/embed/#?secret=RHFOoO6LV1" width="600" height="338" title="&#x201C;&#xACE0;&#xAC1D; &#xC131;&#xACF5;&#xC744; &#xC704;&#xD55C; KPI &#xC124;&#xC815; &#xD3EC;&#xC778;&#xD2B8;&#x201D; &#x2014; Salesforce" data-secret="RHFOoO6LV1" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"&gt;&lt;/iframe&gt;&lt;script&gt;
/*! This file is auto-generated */
!function(d,l){"use strict";l.querySelector&amp;&amp;d.addEventListener&amp;&amp;"undefined"!=typeof URL&amp;&amp;(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&amp;&amp;!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i&lt;o.length;i++)o[i].style.display="none";for(i=0;i&lt;a.length;i++)s=a[i],e.source===s.contentWindow&amp;&amp;(s.removeAttribute("style"),"height"===t.message?(1e3&lt;(r=parseInt(t.value,10))?r=1e3:~~r&lt;200&amp;&amp;(r=200),s.height=r):"link"===t.message&amp;&amp;(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&amp;&amp;n.host===r.host&amp;&amp;l.activeElement===s&amp;&amp;(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r&lt;s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document);
//# sourceURL=https://wp-bn.salesforce.com/kr/blog/wp-includes/js/wp-embed.min.js
&lt;/script&gt;
</html><thumbnail_url>https://wp-bn.salesforce.com/kr/blog/wp-content/uploads/sites/31/2025/11/img-customer-success-kpi.png</thumbnail_url><thumbnail_width>640</thumbnail_width><thumbnail_height>360</thumbnail_height><description>&#xC131;&#xACF5;&#xC801;&#xC778; &#xBE44;&#xC988;&#xB2C8;&#xC2A4;&#xC758; &#xCC99;&#xB3C4;, &#xACE0;&#xAC1D; &#xC131;&#xACF5; KPI &#xC644;&#xC804; &#xC815;&#xBCF5;. &#xB2E8;&#xC21C;&#xD55C; &#xBC29;&#xC5B4;&#xB97C; &#xB118;&#xC5B4; &#xB9E4;&#xCD9C; &#xC131;&#xC7A5;&#xC744; &#xACAC;&#xC778;&#xD558;&#xB294; CS &#xC804;&#xB7B5;&#xC744; &#xC218;&#xB9BD;&#xD558;&#xC138;&#xC694;. &#xC774;&#xD0C8;&#xC740; &#xB9C9;&#xACE0; &#xCDA9;&#xC131;&#xB3C4;&#xB294; &#xB192;&#xC774;&#xB294; &#xB370;&#xC774;&#xD130; &#xBD84;&#xC11D; &#xB178;&#xD558;&#xC6B0;&#xC640; &#xD575;&#xC2EC; &#xC131;&#xACFC; &#xC9C0;&#xD45C; &#xAD00;&#xB9AC; &#xD301;&#xC744; &#xC9C0;&#xAE08; &#xBC14;&#xB85C; &#xB9CC;&#xB098;&#xBCF4;&#xC138;&#xC694;.</description></oembed>
