1.0Salesforcehttps://www.salesforce.com/kr/blogSalesforce Koreahttps://www.salesforce.com/kr/blog/author/salesforce/세일즈포스, ‘에이전트포스 컨택센터’ 공개rich600338<blockquote class="wp-embedded-content" data-secret="SwMpZ0AoLs"><a href="https://www.salesforce.com/kr/blog/salesforce-agentforce-contact-center/">세일즈포스, ‘에이전트포스 컨택센터’ 공개</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.salesforce.com/kr/blog/salesforce-agentforce-contact-center/embed/#?secret=SwMpZ0AoLs" width="600" height="338" title="“세일즈포스, ‘에이전트포스 컨택센터’ 공개” — Salesforce" data-secret="SwMpZ0AoLs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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https://wp-bn.salesforce.com/kr/blog/wp-content/uploads/sites/31/2026/03/이미지_세일즈포스-에이전트포스-컨택센터-예시-UI.png29401656세일즈포스가 음성, CRM 데이터, AI 에이전트를 하나로 통합한 ‘에이전트포스 컨택센터(CCaaS)’를 공개했습니다. 시스템 연동 없이 AI와 상담원이 실시간 고객 맥락을 공유하며 운영 효율과 고객 경험을 혁신하는 차세대 솔루션을 만나보세요.