{"id":1077,"date":"2025-10-27T20:39:00","date_gmt":"2025-11-12T20:39:07","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1077"},"modified":"2026-01-23T00:14:18","modified_gmt":"2026-01-22T15:14:18","slug":"dreamforce-2025-customer-stories","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/dreamforce-2025-customer-stories\/","title":{"rendered":"Dreamforce 2025, \ubb50\uac00 \uad81\uae08\ud560\uc9c0 \ubab0\ub77c \ub2e4 \uc900\ube44\ud588\uc5b4\uc694! \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc900\ube44\ud55c \uace0\uac1d \uc131\uacf5 \uc2a4\ud1a0\ub9ac \ubaa8\uc74c.zip \ud83d\ude0e"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b> \ud83c\udfc6 \uba54\uc778 \ud0a4\ub178\ud2b8 \ub9ac\ub354<\/b><\/h3>\n\n\n\n<p class=\"is-style-eyebrow\"><i>Dreamforce\uc758 \uba54\uc778 \ubb34\ub300\ub97c \uc7a5\uc2dd\ud55c \ud601\uc2e0 \ub9ac\ub354\ub4e4<\/i><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b><a href=\"#williamsonoma\">Williams Sonoma<\/a><\/b> \u2014 Agentforce Service<\/li>\n\n\n\n<li><b><a href=\"#pandora\">Pandora<\/a> <\/b>\u2014 Agentforce Marketing &amp; Commerce<\/li>\n\n\n\n<li><b><a href=\"#pepsico\">PepsiCo<\/a> <\/b>\u2014 Agentforce Sales, Revenue, Field Service &amp; Operations<\/li>\n\n\n\n<li><b><a href=\"#fedex\">FedEx<\/a><\/b> \u2014 Agentforce Tableau<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>\ud83d\ude80 \uc81c\ud488\ubcc4 \uc8fc\uc694 \uc0ac\ub840<\/b><\/h3>\n\n\n\n<p class=\"is-style-eyebrow\"><i>\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc81c\ud488\ubcc4 \ud601\uc2e0\uc744 \uc2e4\ud604\ud558\ub294 \ube0c\ub79c\ub4dc \uc0ac\ub840<\/i><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b><a href=\"#equinox\">Equinox<\/a> <\/b>\u2014 Agentforce<\/li>\n\n\n\n<li><b><a href=\"#gm\">General Motors<\/a> <\/b>\u2014 Slack<\/li>\n\n\n\n<li><b><a href=\"#indeed\">Indeed<\/a><\/b> \u2014 Marketing Cloud &amp; Tableau<\/li>\n\n\n\n<li><b><a href=\"#pearson\">Pearson<\/a><\/b> \u2014 App Dev &amp; Technical Support<\/li>\n\n\n\n<li><b><a href=\"#unesco\">UNESCO<\/a><\/b> \u2014 IT Service<\/li>\n\n\n\n<li><b><a href=\"#meta\">Meta<\/a><\/b> \u2014 Data Cloud<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>\ud83c\udf0d \uc0b0\uc5c5\ubcc4 \uc8fc\uc694 \uc0ac\ub840<\/b><\/h3>\n\n\n\n<p class=\"is-style-eyebrow\"><em>\uac01 \uc0b0\uc5c5\uc758 \ubbf8\ub798\ub97c \uc120\ub3c4\ud558\ub294 \uace0\uac1d\uc0ac \uc774\uc57c\uae30<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b><a href=\"#sammons\">Sammons<\/a> <\/b>\u2014 Financial<\/li>\n\n\n\n<li><b><a href=\"#goodyear\">Goodyear<\/a><\/b> \u2014 Manufacturing<\/li>\n\n\n\n<li><b><a href=\"#reddit\">Reddit<\/a><\/b> \u2014 Tech<\/li>\n\n\n\n<li><b><a href=\"#warnerbros\">Warner Bros Discovery<\/a><\/b> \u2014 Media<\/li>\n\n\n\n<li><b><a href=\"devry\">DeVry University<\/a><\/b> \u2014 Education<\/li>\n\n\n\n<li><b><a href=\"uchicagomed\">UChicago Medicine<\/a><\/b> \u2014 Healthcare<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>\u2728 \uae00\ub85c\ubc8c \ud558\uc774\ub77c\uc774\ud2b8 &amp; \ud2b9\ubcc4 \uc5b8\uae09<\/b><\/h3>\n\n\n\n<p class=\"is-style-eyebrow\"><i>\uc8fc\ubaa9\ud560 \ub9cc\ud55c \uae00\ub85c\ubc8c \ube0c\ub79c\ub4dc\uc640 \ud2b9\ubcc4 \uc0ac\ub840\ub4e4<\/i><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b><a href=\"#remarkable\">reMarkable<\/a><\/b> \u2014 Tech<\/li>\n\n\n\n<li><b><a href=\"#heathrow\">Heathrow Airport<\/a><\/b> \u2014 Travel<\/li>\n\n\n\n<li><b><a href=\"#volkswagen\">Volkswagen<\/a><\/b> \u2014 Automotive<\/li>\n\n\n\n<li><b><a href=\"#zota\">Zota<\/a><\/b> \u2014 Small &amp; Medium Businesses<\/li>\n\n\n\n<li><b><a href=\"#good360\">Good360<\/a><\/b> \u2014 Nonprofit<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"williamsonoma\"><b>Williams Sonoma, \ub9de\ucda4\ud654 \uc774\uba54\uc77c \ubc0f \uad11\uace0\ub85c \uc18c\ube44\uc790 \ucc38\uc5ec 3\ubc30 \uc99d\uac00<\/b><\/h4>\n\n\n\n<iframe loading=\"lazy\" class=\"vidyard_iframe\" title=\"Williams Sonoma_Demo_KR\" src=\"\/\/play.vidyard.com\/s4ae3K2vWXyA4qYX9KPcmk.html?\" width=\"640\" height=\"360\" scrolling=\"no\" frameborder=\"0\" allowtransparency=\"true\" allowfullscreen referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n\n\n\n<p class=\"has-text-align-center is-style-default\"><em>[Keynote Live Demo :\u00a0<a href=\"https:\/\/www.williams-sonoma.com\/\">Williams Sonoma \ud648\ud398\uc774\uc9c0<\/a>\u00a0\uc5d0\uc774\uc804\ud2b8 Olive \uc0b4\ud3b4\ubcf4\uae30]<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>\ud68c\uc0ac \uc18c\uac1c <\/b>\uc70c\ub9ac\uc5c4\uc2a4-\uc18c\ub178\ub9c8\ub294 1956\ub144 \uc124\ub9bd\ub41c \ud504\ub9ac\ubbf8\uc5c4 \uac00\uc815\uc6a9\ud488 \uae30\uc5c5\uc73c\ub85c, \uace0\uac1d\uc758 \ub77c\uc774\ud504\uc2a4\ud0c0\uc77c\uacfc \ub2e8\uacc4\ubcc4 \ub2c8\uc988\ub97c \ucda9\uc871\ud558\ub294 \uace0\ud488\uc9c8 \uc81c\ud488\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ube0c\ub79c\ub4dc\ubcc4\ub85c \ud3ec\ud130\ub9ac\ubc18, \uc6e8\uc2a4\ud2b8 \uc5d8\ub984 \ub4f1 9\uac1c\uc758 \uc790\ud68c\uc0ac\ub97c \uc6b4\uc601\ud558\uba70, \uac01\uae30 \ub2e4\ub978 \ud0c0\uac9f\uce35\uc5d0 \ub9de\ucd98 \uac1c\uc778\ud654\ub41c \uba54\uc2dc\uc9c0 \uc804\ub2ec\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4. \uc804 \uc138\uacc4 \ucda9\uc131 \uace0\uac1d\uc5d0\uac8c \uc218\ubc31\ub9cc \uac74\uc758 \uc774\uba54\uc77c\uacfc SMS\ub97c \ub9de\ucda4 \ubc1c\uc1a1\ud558\ub294 \uac83\uc774 \ud575\uc2ec \uc804\ub7b5\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data Cloud, Sales Cloud, Service Cloud<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c <\/b>\ubc29\ub300\ud55c \ub0b4\ubd80\u00b7\uc678\ubd80 \ub370\uc774\ud130\ub97c \ubcf4\uc720\ud588\uc74c\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0, \ube14\ub799\ud504\ub77c\uc774\ub370\uc774\uc640 \uac19\uc740 \uc1fc\ud551 \uc2dc\uc98c\uc5d0 \uc548\uc815\uc801\uc778 \uc2dc\uc2a4\ud15c\uacfc \uac1c\uc778\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc774 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4. \ube0c\ub79c\ub4dc\uc640 \uc9c0\uc5ed, \uace0\uac1d \ud2b9\uc131\uc5d0 \ub530\ub77c \uba54\uc2dc\uc9c0\ub97c \ucd5c\uc801\ud654\ud574\uc57c \ud588\uc73c\uba70, B2B \uace0\uac1d \ub300\uc751 \uc2dc\uc5d0\ub3c4 \ub300\ub7c9 \uc8fc\ubb38\uacfc \uc0ac\ud6c4 \uc9c0\uc6d0\uc744 \ud6a8\uc728\uc801\uc73c\ub85c \uad00\ub9ac\ud560 \ud544\uc694\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uae00\ub85c\ubc8c \ud300 \uac04 \uc5c5\ubb34\uc640 IT \ud504\ub85c\uc138\uc2a4\ub97c \uc911\uc559\ud654\ud558\uace0 \uc790\ub3d9\ud654\ud558\ub294 \uacfc\uc81c\ub3c4 \uc874\uc7ac\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>\uc138\uc77c\uc988\ud3ec\uc2a4 \ub3c4\uc785\uc73c\ub85c \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \uace0\uac1d\ubcc4 \uad00\uc2ec\uc0ac\uc640 \uad6c\ub9e4 \uc774\ub825\uc744 \uae30\ubc18\uc73c\ub85c \ub9de\ucda4\ud615 \uba54\uc2dc\uc9c0\ub97c \uc801\uc2dc\uc5d0 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d \ucc38\uc5ec\uac00 \ud06c\uac8c \uc99d\uac00\ud558\uace0, \ud0c0\uac9f \uc138\ubd84\ud654\uc640 \uac1c\uc778\ud654\ub41c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \uac00\ub2a5\ud574\uc84c\uc2b5\ub2c8\ub2e4. \ub610\ud55c B2B \uac70\ub798\uc5d0\uc11c\ub3c4 \uc8fc\ubb38, \uc2b9\uc778, \ud560\uc778, \ud611\uc5c5 \ud504\ub85c\uc138\uc2a4\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \uad00\ub9ac\ud558\uba70 \uc601\uc5c5 \uc18d\ub3c4\ub97c \ub192\uc600\uc2b5\ub2c8\ub2e4. \ub0b4\ubd80 \uc5c5\ubb34\ub3c4 \uc790\ub3d9\ud654\uc640 \uc911\uc559\ud654\ub97c \ud1b5\ud574 \uc5f0\uac04 \uc218\ucc9c \uc2dc\uac04\uc744 \uc808\uc57d\ud558\uace0, \uc804\ub7b5\uc801 \uacfc\uc81c\uc5d0 \ub354 \ub9ce\uc740 \uc2dc\uac04\uc744 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\uace0\uac1d \ucc38\uc5ec \ud655\ub300: \uacfc\uac70 \uad6c\ub9e4 \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud55c \ub9de\ucda4 \uba54\uc2dc\uc9c0\ub85c \uc18c\ube44\uc790 \ucc38\uc5ec 3\ubc30 \uc99d\uac00<\/li>\n\n\n\n<li>\ub9c8\ucf00\ud305 \ud6a8\uc728\uc131 \ud5a5\uc0c1: 12~18\uac1c\uc6d4 \uc608\uc0c1 \ud504\ub85c\uc81d\ud2b8\ub97c 8\uac1c\uc6d4 \ub9cc\uc5d0 \uad6c\ud604, \uc774\uba54\uc77c \uad6c\ub3c5\uc790 \uc218 \uc99d\uac00<\/li>\n\n\n\n<li>B2B \uc601\uc5c5 \ud6a8\uc728 \uac1c\uc120: \uc2e4\uc2dc\uac04 \uc8fc\ubb38 \uc54c\ub9bc, \ud611\uc0c1\u00b7\uc2b9\uc778\u00b7\uc0c1\ud5a5 \ud310\ub9e4 \uad00\ub9ac\ub85c \uc9c0\uc6d0 \uc18d\ub3c4 \ud5a5\uc0c1<\/li>\n\n\n\n<li>\uc5c5\ubb34 \uc790\ub3d9\ud654: 27\uac1c \uc2dc\uc2a4\ud15c \ud1b5\ud569\uacfc AI \ud65c\uc6a9\uc73c\ub85c \uc5f0\uac04 \uc218\ucc9c \uc2dc\uac04 \uc808\uc57d, \uc804\ub7b5\uc801 \uc5c5\ubb34 \uc9d1\uc911 \uac00\ub2a5<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/williams-sonoma-ai-data-customer-engagement\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"pandora\"><b>Pandora, Agentforce\ub85c FAQ 60% \uc790\ub3d9 \ucc98\ub9ac \ubc0f \ub9de\ucda4 \ucd94\ucc9c \uc81c\uacf5<\/b><\/h4>\n\n\n\n<iframe loading=\"lazy\" class=\"vidyard_iframe\" title=\"Pandora_Demo_KR\" src=\"\/\/play.vidyard.com\/WLV9Nh7sU6wdMuqbhe8Mfr.html?\" width=\"640\" height=\"360\" scrolling=\"no\" frameborder=\"0\" allowtransparency=\"true\" allowfullscreen referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n\n\n\n<p class=\"has-text-align-center\"><em>[Keynote Live Demo : Pandora Agent Gemma \uc0b4\ud3b4\ubcf4\uae30]<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>\ud68c\uc0ac \uc18c\uac1c <\/b>Pandora\ub294 1982\ub144 \ucf54\ud39c\ud558\uac90\uc758 \uc791\uc740 \ub9e4\uc7a5\uc5d0\uc11c \uc2dc\uc791\ub41c \uc138\uacc4 \ucd5c\ub300 \uc8fc\uc5bc\ub9ac \ube0c\ub79c\ub4dc\ub85c, 2,700\uac1c \ucf58\uc149\ud2b8 \uc2a4\ud1a0\uc5b4\ub97c \ud3ec\ud568\ud574 6,800\uac1c \ud310\ub9e4\uc810\uc5d0\uc11c \uc804 \uc138\uacc4 100\uc5ec \uac1c\uad6d\uc5d0 \uc81c\ud488\uc744 \ud310\ub9e4\ud569\ub2c8\ub2e4. \ube0c\ub79c\ub4dc \ud2b9\uc720\uc758 \ub530\ub73b\ud558\uace0 \uac1c\uc778\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \ub514\uc9c0\ud138\uc5d0\uc11c\ub3c4 \uad6c\ud604\ud558\uae30 \uc704\ud574 \ud601\uc2e0\uc801\uc778 \uc628\ub77c\uc778 \uc1fc\ud551 \ud658\uacbd \uad6c\ucd95\uc5d0 \uc8fc\ub825\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data Cloud, MuleSoft, Commerce Cloud, Service Cloud, Loyalty Management, Salesforce Professional Services<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c <\/b>Pandora\ub294 \uc5f0\uac04 \uc218\ucc9c \uac74\uc758 \uc774\uba54\uc77c, \uc6f9, \ub77c\uc774\ube0c \ucc44\ud305 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\ub294 500~600\uba85\uc758 \uc804\ubb38 \uace0\uac1d \uc0c1\ub2f4\ud300\uc744 \uc6b4\uc601\ud588\uc9c0\ub9cc, \uc2dc\uc98c \ud53c\ud06c \uc2dc \uc218\uc694\ub97c \uac10\ub2f9\ud558\uae30 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4. \uae30\uc874 \ucc57\ubd07\uc740 \uc8fc\ubb38 \uc870\ud68c \uc815\ub3c4\ub9cc \ucc98\ub9ac\ud560 \uc218 \uc788\uc5c8\uace0, \ube0c\ub79c\ub4dc\uc758 \uac1c\uc778\ud654\ub41c \uc11c\ube44\uc2a4 \ud1a4\uc744 \uad6c\ud604\ud558\uc9c0 \ubabb\ud588\uc2b5\ub2c8\ub2e4. \uc628\ub77c\uc778\uc5d0\uc11c \ub9e4\uc7a5\uacfc \uac19\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uba70 \uc77c\uc0c1\uc801\uc778 \uc694\uccad\uc744 \uc790\ub3d9\ud654\ud560 \ud544\uc694\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Agentforce \uae30\ubc18\uc758 AI \uc5d0\uc774\uc804\ud2b8 Gemma\uc640 Clara\ub97c \ub3c4\uc785\ud574 \uac1c\uc778 \ub9de\ucda4 \ucd94\ucc9c\uacfc FAQ \uc790\ub3d9\uc751\ub2f5\uc744 \uc81c\uacf5\ud558\uba70 \uc628\ub77c\uc778 \uc1fc\ud551 \uacbd\ud5d8\uc744 \uac1c\uc120\ud588\uc2b5\ub2c8\ub2e4. Clara\ub294 FAQ\uc758 60%\ub97c \ucc98\ub9ac\ud558\uace0, NPS\ub97c 10% \ud5a5\uc0c1\uc2dc\ucf30\uc73c\uba70, \uace0\uac1d \uc8fc\ubb38 \uc0c1\ud0dc\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \uc81c\uacf5\ud558\uace0 \ubcf5\uc7a1\ud55c \uc694\uccad\uc740 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc6d0\ud65c\ud788 \uc774\uad00\ud569\ub2c8\ub2e4. Salesforce Commerce Cloud\uc640 Data Cloud\ub97c \ud65c\uc6a9\ud574 \uae00\ub85c\ubc8c \uc804\uc790\uc0c1\uac70\ub798 \uc6b4\uc601\uc744 \ud1b5\ud569\ud558\uace0, \uac1c\uc778\ud654 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uba70, \uc628\ub77c\uc778 \uc804\ud658\uc728\uacfc \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub3d9\uc2dc\uc5d0 \ub192\uc600\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>60%\uc758 \ubb38\uc758\uac00 \uc790\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ub418\uc5b4 \ucf00\uc774\uc2a4 \ubd80\ub2f4 \uac10\uc18c<\/li>\n\n\n\n<li>10% \uc21c\ucd94\ucc9c\uc9c0\uc218(NPS) \ud5a5\uc0c1, Agent-first \uc11c\ube44\uc2a4 \ub3c4\uc785 \ud6a8\uacfc<\/li>\n\n\n\n<li>22%\uc758 \ucd1d \ub9e4\ucd9c\uc774 Commerce Cloud\ub97c \ud1b5\ud574 \ucc98\ub9ac<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/pandora\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"pepsico\"><b>PepsiCo, Salesforce\ub85c \uae00\ub85c\ubc8c \uc720\ud1b5\uacfc \uc18c\ub9e4 \uc9c0\uc6d0 \ud601\uc2e0<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa41c64f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa41c64f\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-pepsico.png?strip=all&#038;quality=95\" alt=\"\ub4dc\ub9bc\ud3ec\uc2a4 \uba54\uc778 \ud0a4\ub178\ud2b8\uc5d0 \uc778\uc0ac\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 ceo \ub9c8\ud06c \ubca0\ub2c8\uc624\ud504 \uc774\ubbf8\uc9c0\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>PepsiCo\ub294 Lay\u2019s, Doritos, Gatorade \ub4f1 \uc138\uacc4\uc801\uc778 \uc2dd\uc74c\ub8cc \ube0c\ub79c\ub4dc\ub97c \ubcf4\uc720\ud558\uba70, \uc804 \uc138\uacc4 200\uc5ec \uac1c\uad6d\uc5d0\uc11c \ud558\ub8e8 10\uc5b5 \ubc88 \uc774\uc0c1 \uc18c\ube44\ub418\ub294 \uc81c\ud488\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uac01 \uc9c0\uc5ed\uc758 \uc18c\ub9e4 \ud658\uacbd\uc5d0 \ub9de\ucd98 \ub2e4\uc591\ud55c \uc720\ud1b5 \ubaa8\ub378\uc744 \uc6b4\uc601\ud558\uba70, \ubd81\ubbf8\uc5d0\uc11c\ub294 \uc9c1\uc811 \ub9e4\uc7a5 \ubc30\uc1a1, \ub77c\ud2f4\uc544\uba54\ub9ac\uce74\uc5d0\uc11c\ub294 25,000\uac1c \uacbd\ub85c\ub97c \ud1b5\ud55c \uc18c\uaddc\ubaa8 \ub9e4\uc7a5 \uc9c0\uc6d0 \ub4f1 \ubcf5\uc7a1\ud55c \uae00\ub85c\ubc8c \uc6b4\uc601\uc744 \uc218\ud589\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Consumer Goods Cloud, Data Cloud, Mulesoft, Service Cloud, Marketing Cloud, Field Service<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> PepsiCo\ub294 120,000\uba85\uc758 \ud604\uc7a5 \uc601\uc5c5 \uc778\ub825\uc774 \uc18c\ub9e4\uc810 \uad00\uacc4\ub97c \uad00\ub9ac\ud558\uc9c0\ub9cc, \uc791\uc740 \ub9e4\uc7a5\uc5d0\uc11c\ub294 \uc815\uae30 \ubc29\ubb38\uc774 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \uc801\uc2dc\uc5d0 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uc9c0 \ubabb\ud558\uba74 \ub9e4\ucd9c \uc190\uc2e4\uacfc \uace0\uac1d \uc774\ud0c8 \uc704\ud5d8\uc774 \ubc1c\uc0dd\ud569\ub2c8\ub2e4. \ub610\ud55c, \uc18c\ube44\uc790 \uc120\ud638\uc640 \uad6c\ub9e4 \ub370\uc774\ud130\ub97c \ubcf4\ub2e4 \uae4a\uc774 \uc774\ud574\ud558\uace0, \ub514\uc9c0\ud138 \uacbd\uc7c1\uacfc \uc0dd\ud65c\ube44 \uc0c1\uc2b9 \uc18d\uc5d0\uc11c \ud6a8\uc728\uc801\uc778 \uc6b4\uc601\uc744 \ud655\ubcf4\ud560 \ud544\uc694\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Salesforce \ud50c\ub7ab\ud3fc\uacfc \ub97c \ud1b5\ud569\ud574 \uae00\ub85c\ubc8c \uc6b4\uc601\uacfc \uc18c\ub9e4 \uc9c0\uc6d0\uc744 \ud601\uc2e0\ud588\uc2b5\ub2c8\ub2e4. Agentforce\ub294 \uc18c\uaddc\ubaa8 \ub9e4\uc7a5\uc5d0 \uc2e4\uc2dc\uac04 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0, Data Cloud\ub294 \uae00\ub85c\ubc8c \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud574 \uc7ac\uace0, \ud504\ub85c\ubaa8\uc158, \uc18c\ube44\uc790 \uc120\ud638\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ubd84\uc11d\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc601\uc5c5\ud300\uc740 \uacc4\ud68d\ud45c \uae30\ubc18 \ub9e4\uc7a5 \uc6b4\uc601, \ud504\ub85c\ubaa8\uc158 \uc2e4\ud589 \ucd94\uc801, \ud604\uc7a5 \ubc29\ubb38 \ucd5c\uc801\ud654\uac00 \uac00\ub2a5\ud574\uc84c\uace0, \ub9c8\ucf00\ud305\uacfc \uac70\ub798 \ud504\ub85c\ubaa8\uc158\ub3c4 \ub370\uc774\ud130 \uae30\ubc18\uc73c\ub85c \uc815\uad50\ud558\uac8c \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/pepsico\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"fedex\"><b>FedEx, Data Cloud\ub85c 2,000% ROI \ub2ec\uc131\ud558\uba70 \uace0\uac1d \ud589\ub3d9 \uc989\uc2dc \ud65c\uc6a9<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa41d4f5&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa41d4f5\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-fedex.png?strip=all&#038;quality=95\" alt=\"\uc5d0\uc774\uc804\ud2b8 360 \ud50c\ub7ab\ud3fc\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>FedEx\ub294 \u2018Purple Promise\u2019\ub97c \uae30\ubc18\uc73c\ub85c \uc815\ubc00 \ubc30\uc1a1\uc744 \uc2e4\ud604\ud558\uba70 \uc138\uacc4 \ucd5c\ub300\uc758 \ud2b9\uc1a1 \ud68c\uc0ac\ub85c \uc131\uc7a5\ud588\uc2b5\ub2c8\ub2e4. \ud328\ud0a4\uc9c0\ub97c \uc815\ud655\ud55c \uc2dc\uac04\uacfc \uc7a5\uc18c\uc5d0 \uc804\ub2ec\ud558\ub294 \uc6b4\uc601 \uc5ed\ub7c9\uc744 \ubc14\ud0d5\uc73c\ub85c \uc218\ubc31\ub9cc \uace0\uac1d\uacfc \uac70\ub798\ud558\uba70 \uae00\ub85c\ubc8c \ubb3c\ub958 \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \ub9e4\uc77c \ud398\ud0c0\ubc14\uc774\ud2b8 \ub2e8\uc704\uc758 \uc6b4\uc601 \ub370\uc774\ud130\ub97c \uc0dd\uc131\ud558\uc9c0\ub9cc, \uc2dc\uc2a4\ud15c\uc774 \ubd84\uc0b0\ub418\uc5b4 \uc788\uc5b4 \uace0\uac1d \ud589\ub3d9 \uc2e0\ud638\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ud65c\uc6a9\ud558\uae30 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4. \uacc4\uc57d\uc744 \uccb4\uacb0\ud588\uc9c0\ub9cc \uccab \ubc30\uc1a1\uc73c\ub85c \uc774\uc5b4\uc9c0\uc9c0 \uc54a\ub294 \uace0\uac1d, \uc6f9\uc5d0\uc11c \uad6d\uc81c \ubc30\uc1a1 \uc815\ubcf4\ub97c \ud0d0\uc0c9\ud558\uc9c0\ub9cc \uad6c\ub9e4\ub85c \uc804\ud658\ub418\uc9c0 \uc54a\ub294 \uc7a0\uc7ac \uace0\uac1d, \uadf8\ub9ac\uace0 \uace0\uac00\uce58 \uacac\uc801\uc744 \ud3ec\uae30\ud558\ub294 \uace0\uac1d \ub4f1 \ub9e4\ucd9c \uae30\ud68c\ub97c \ub193\uce58\ub294 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Data Cloud\uc640 Marketing Cloud\ub97c \ud1b5\ud569\ud574 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \uc5f0\uacb0\ud558\uace0 \uc989\uc2dc \ud589\ub3d9\uc73c\ub85c \uc804\ud658\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. Dormant \uacc4\uc57d\uc740 \uc790\ub3d9\uc73c\ub85c \uc7ac\ud65c\uc131\ud654 \ucea0\ud398\uc778\uc744 \ud2b8\ub9ac\uac70\ud558\uace0, \uace0\uac1d \uc6f9 \ud0d0\uc0c9 \ud589\ub3d9\uacfc \uacfc\uac70 \ubc30\uc1a1 \ub370\uc774\ud130\ub97c \uacb0\ud569\ud574 \ub9de\ucda4\ud615 \uad6d\uc81c \ubc30\uc1a1 \uc81c\uc548\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uacac\uc801 \ud3ec\uae30 \uace0\uac1d\ub3c4 \uc2e4\uc2dc\uac04\uc73c\ub85c \ucd94\uc801\ud558\uace0 \ub2f4\ub2f9 \uc601\uc5c5\ud300\uc5d0 \uc644\uc804\ud55c \ucee8\ud14d\uc2a4\ud2b8\ub97c \uc81c\uacf5\ud558\uc5ec \uc0c1\ub2f4 \uae30\ud68c\ub97c \uadf9\ub300\ud654\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 FedEx\ub294 \uace0\uac1d \ucc38\uc5ec\uc640 \uc804\ud658\uc728\uc744 \ub192\uc774\uba70, \ub370\uc774\ud130 \ud65c\uc6a9\ub9cc\uc73c\ub85c +2,000% ROI\ub97c \ub2ec\uc131\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>13% \uace0\uac1d \ud65c\uc131\ud654(Customer Activation) \ud5a5\uc0c1<\/li>\n\n\n\n<li>+2,000% ROI \ub2ec\uc131<\/li>\n\n\n\n<li>\uc5f0\uac04 10\uc5b5 \uac74\uc758 \uac1c\uc778\ud654 \uc774\uba54\uc77c \ubc1c\uc1a1<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/fedex-data\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"equinox\"><b>Equinox, Agentforce \uae30\ubc18 \uc11c\ube44\uc2a4\ub85c \uba64\ubc84 \uacbd\ud5d8\uc744 \ud55c \ub2e8\uacc4 \ub354 \ud655\uc7a5\ud558\ub2e4<\/b><\/h4>\n\n\n\n<iframe loading=\"lazy\" class=\"vidyard_iframe\" title=\"Equinox_Demo_KR\" src=\"\/\/play.vidyard.com\/y8mmVHQMTD3F8LwC57SijT.html?\" width=\"640\" height=\"360\" scrolling=\"no\" frameborder=\"0\" allowtransparency=\"true\" allowfullscreen referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n\n\n\n<p class=\"has-text-align-center\"><em>[Agentforce Keynote Highlight : Equinox \uc571 \uc5d0\uc774\uc804\ud2b8 \ub77c\uc774\ube0c \ub370\ubaa8]<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>Equinox\ub294 \u2018\ud558\uc774\ud37c\ud3ec\uba3c\uc2a4 \ub7ed\uc154\ub9ac \ub77c\uc774\ud504\uc2a4\ud0c0\uc77c\u2019\uc758 \ub300\ud45c \ube0c\ub79c\ub4dc\ub85c, \uc804 \uc138\uacc4 100\uc5ec \uac1c\uc758 \ud504\ub9ac\ubbf8\uc5c4 \ud53c\ud2b8\ub2c8\uc2a4 \ud074\ub7fd\uc744 \uc6b4\uc601\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b4\ub3d9 \uc774\uc0c1\uc758 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uba70 \uba64\ubc84\uc758 \uc0b6 \uc804\ubc18\uc5d0 \uac78\uccd0 \uade0\ud615\uacfc \uc131\ucde8\ub97c \ucd94\uad6c\ud558\ub3c4\ub85d \ub3d5\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Service Cloud, Sales Cloud, Data Cloud<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> Equinox\ub294 \u2018\uce74\ud14c\uace0\ub9ac \uc624\ube0c \uc6d0(category of one)\u2019\uc774\ub77c\ub294 \uace0\uc720\ud55c \ube0c\ub79c\ub4dc \ud3ec\uc9c0\uc158\uc744 \uc720\uc9c0\ud558\uae30 \uc704\ud574, \uba64\ubc84 \ucc38\uc5ec\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ub192\uc774\ub294 \ucc28\uc138\ub300 \uacbd\ud5d8 \ud601\uc2e0\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc \ub2e4\uc591\ud55c API\ub97c \ud1b5\ud569\ud574 \ub370\uc774\ud130 \uae30\ubc18\uc73c\ub85c \uac1c\uc778\ud654\ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uae30\uc5d0\ub294 \ud55c\uacc4\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>AI \uae30\ubc18 \uc11c\ube44\uc2a4 \ud50c\ub7ab\ud3fc \ub3c4\uc785\uc73c\ub85c Equinox\ub294 \uba64\ubc84\uc2ed \uc5ec\uc815 \uc804\ubc18\uc744 \ud55c\uce35 \ub9e4\ub044\ub7fd\uac8c \uac1c\uc120\ud588\uc2b5\ub2c8\ub2e4. \uba64\ubc84\ub294 \ucc57 \uc778\ud130\ud398\uc774\uc2a4\ub97c \ud1b5\ud574 \ud074\ub798\uc2a4 \uc608\uc57d, \uac8c\uc2a4\ud2b8 \ud328\uc2a4 \uc0ac\uc6a9, \uc774\ubca4\ud2b8 \ud0d0\uc0c9, \ud074\ub7fd \uc2dc\uc124 \ubb38\uc758 \ub4f1 \ub2e4\uc591\ud55c \uc694\uccad\uc744 \uc989\uc2dc \ucc98\ub9ac\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uace0, \uc6f9\uc0ac\uc774\ud2b8 \uc5ed\uc2dc \uc778\ud130\ub799\ud2f0\ube0c\ud55c \uacbd\ud5d8\uc73c\ub85c \uc0c8\ub86d\uac8c \uad6c\ucd95\ub418\uc5b4 \uc7a0\uc7ac \ud68c\uc6d0\uc758 \uc774\ud574\uc640 \uc804\ud658\uc744 \ub3d5\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc6e8\uc5b4\ub7ec\ube14 \uae30\uae30\uc640 \ud53c\ud2b8\ub2c8\uc2a4 \uc7a5\ube44, \uc0ac\uc6a9\uc790 \uc785\ub825 \ub370\uc774\ud130\ub97c \uacb0\ud569\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ud1b5\ud574 \ubcf4\ub2e4 \uc815\uad50\ud558\uace0 \uac1c\uc778\ud654\ub41c \ud2b8\ub808\uc774\ub2dd \ubc0f \uc6f0\ub2c8\uc2a4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud568\uc73c\ub85c\uc368, \ubaa8\ub4e0 \uba64\ubc84\uac00 \uc790\uc2e0\uc758 \uc7a0\uc7ac\ub825\uc744 \ucd5c\ub300\ud55c \ubc1c\ud718\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/Equinox\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"gm\"><b>General Motors, Automotive Cloud\ub85c \ud3c9\uc0dd \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uad6c\ucd95\ud558\ub2e4<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa41ea43&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa41ea43\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-electra.png?strip=all&#038;quality=95\" alt=\"\uc5d0\uc774\uc804\ud2b8 360 \ud50c\ub7ab\ud3fc\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>General Motors(GM)\ub294 \ubbf8\uad6d \ubbf8\uc2dc\uac04\uc8fc \ub514\ud2b8\ub85c\uc774\ud2b8\uc5d0 \ubcf8\uc0ac\ub97c \ub454 \uae00\ub85c\ubc8c \uc790\ub3d9\ucc28 \uc81c\uc870 \uae30\uc5c5\uc73c\ub85c, Chevrolet, Buick, GMC, Cadillac \ub4f1 4\uac1c\uc758 \ub300\ud45c \ube0c\ub79c\ub4dc\ub97c \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc804 \uc138\uacc4 9\ub9cc\uc5ec \uba85\uc758 \uc9c1\uc6d0\uacfc 150\uac1c \uc774\uc0c1\uc758 \uc0dd\uc0b0\uc2dc\uc124\uc744 \ud1b5\ud574 \uc9c0\uc5ed\uc0ac\ud68c\uc640 \uacbd\uc81c \ubc1c\uc804\uc744 \uc774\ub04c\uba70, \ubaa8\ub4e0 \uc5ec\uc815\uc744 \uc704\ud55c \ucc28 \u2014 \u201cThe one for every drive\u201d\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Automotive Cloud, Slack, Salesforce Platform, Mulesoft, Professional Services<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uc81c\ub108\ub7f4 \ubaa8\ud130\uc2a4(General Motors)\ub294 \ucc28\ub7c9 \uc2dd\ubcc4 \ubc88\ud638(VIN) \uc911\uc2ec\uc758 \uc2dc\uc2a4\ud15c\uc73c\ub85c \uc6b4\uc601\ub418\uace0 \uc788\uc5b4, \uace0\uac1d \ub2e8\uc704\ub85c \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uac70\ub098 \ucda9\uc131\ub3c4\ub97c \ub192\uc774\ub294 \uac83\uc774 \ubd88\uac00\ub2a5\ud588\uc2b5\ub2c8\ub2e4.\ub808\uac70\uc2dc \uae30\uc220\uacfc \uc870\uc9c1 \ub0b4 \uc0ac\uc77c\ub85c(silo) \uad6c\uc870\ub85c \uc778\ud574 \ubd80\uc11c \uac04 \ud611\uc5c5\ub3c4 \ube44\ud6a8\uc728\uc801\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc911\uc2ec\uc73c\ub85c \uc9c4\ud654\ud558\ub294 \uc790\ub3d9\ucc28 \uc0b0\uc5c5 \uc18d\uc5d0\uc11c \uace0\uac1d\uc774 \uae30\ub300\ud558\ub294 \ub9e4\ub044\ub7fd\uace0 \uc5f0\uacb0\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574, GM\uc5d0\ub294 \ud1b5\ud569 \ub370\uc774\ud130\uc640 \ud604\ub300\uc801\uc778 \ud611\uc5c5 \ub3c4\uad6c\uac00 \uc808\uc2e4\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>GM\uc740 Automotive Cloud\ub97c \ud1b5\ud574 \uc0dd\ud0dc\uacc4\ub97c \ud1b5\ud569\ud558\uace0, Loyalty Cloud\ub85c \uc218\uc2ed\uc5b5 \uac74\uc758 \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud574 \ub9ac\uc6cc\ub4dc \ud504\ub85c\uadf8\ub7a8\uc744 \uac15\ud654\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c Slack\uc744 \ub3c4\uc785\ud574 9\ub9cc \uba85\uc758 \uc0ac\uc6a9\uc790\uac00 \uc11c\ub85c \ud611\ub825\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \uc870\uc131\ud588\uc2b5\ub2c8\ub2e4 \u2014 \uace0\uac1d\uc13c\ud130 \uc0c1\ub2f4\uc6d0\uacfc \uc5d4\uc9c0\ub2c8\uc5b4 \uac04 \ud611\uc5c5\ubd80\ud130, \ub9c8\ucf00\ud305\ud300\uc758 \ud504\ub85c\ubaa8\uc158 \uc870\uc728\uae4c\uc9c0 \ubaa8\ub4e0 \ubd80\uc11c\uac00 \ud558\ub098\uc758 \ub124\ud2b8\uc6cc\ud06c\ub85c \uc5f0\uacb0\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc55e\uc73c\ub85c GM\uc740 Agentforce\ub97c \uc2dc\ubc94 \ub3c4\uc785\ud574 \uac1c\uc778\ud654\ub97c \ud55c \ub2e8\uacc4 \ub354 \ubc1c\uc804\uc2dc\ud0ac \uacc4\ud68d\uc785\ub2c8\ub2e4. Agentforce\ub294 \uace0\uac1d \ub9e5\ub77d\uc5d0 \ub9de\ucd98 \uc9c1\uad00\uc801\uc774\uace0 \uc2dc\uae30\uc801\uc808\ud55c \ucd94\ucc9c\uacfc \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc5ec, \ubaa8\ub4e0 \uc811\uc810\uc744 \ud310\ub9e4 \uc774\ud6c4\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uc7a5\uae30\uc801\uc778 \ube0c\ub79c\ub4dc \uad00\uacc4\ub85c \uc804\ud658\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub85c \ub9cc\ub4e4\uc5b4\uc90d\ub2c8\ub2e4.<\/li>\n\n\n\n<li>96,000\uba85 Slack \ud65c\uc131 \uc0ac\uc6a9\uc790(Active Slack Users)<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"indeed\"><b>Indeed, \ub514\uc9c0\ud138 \uc6cc\ud06c\ud3ec\uc2a4\ub97c \ud1b5\ud574 \ucc44\uc6a9 \ud504\ub85c\uc138\uc2a4\ub97c \uac00\uc18d\ud654\ud558\ub2e4<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa41f95e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa41f95e\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-indeed.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>\uc138\uacc4 1\uc704 \uad6c\uc9c1 \ud50c\ub7ab\ud3fc Indeed\ub294 5\uc5b5 8\ucc9c\ub9cc \uac1c \uc774\uc0c1\uc758 \uad6c\uc9c1\uc790 \ud504\ub85c\ud544, 350\ub9cc \uac1c \uae30\uc5c5, \uadf8\ub9ac\uace0 2\ucc9c4\ubc31\ub9cc \uac1c \uc774\uc0c1\uc758 \ucc44\uc6a9 \uacf5\uace0\ub97c \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data 360, Marketing Cloud, Sales, Service, Tableau<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uad6c\uc9c1\uc790\uc640 \uc758\ubbf8 \uc788\ub294 \uc77c\uc790\ub9ac\ub97c \uc5f0\uacb0\ud558\uaca0\ub2e4\ub294 Indeed\uc758 \ubaa9\ud45c\ub294 \uace0\uc6a9\uc8fc \uc628\ubcf4\ub529 \uc9c0\uc6d0 \ub4f1 \ubc18\ubcf5\uc801\uc774\uace0 \uc218\ub3d9\uc801\uc778 \uc5c5\ubb34\ub85c \uc778\ud574 \uc81c\uc57d\uc744 \ubc1b\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Indeed\ub294 Agentforce\ub97c \ud1b5\ud574 \uc628\ubcf4\ub529 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0, \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc9c0\uc6d0\ud558\uba70 \uace0\uc6a9\uc8fc\uc5d0\uac8c 24\uc2dc\uac04 \ub9de\ucda4\ud615 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ucc44\uc6a9 \uacf5\uace0 \ub4f1\ub85d\uae4c\uc9c0\uc758 \uc2dc\uac04\uc744 \ud06c\uac8c \ub2e8\ucd95\ud588\uc2b5\ub2c8\ub2e4. Agentforce\ub294 Indeed\uc758 \ub370\uc774\ud130, \ub3c4\uc6c0\ub9d0 \uc544\ud2f0\ud074, \uace0\uc6a9\uc8fc\uc758 \uacf5\uace0 \uc774\ub825 \ubc0f \uacc4\uc815 \uc0c1\ud0dc\ub97c \uae30\ubc18\uc73c\ub85c \uac1c\uc778\ud654\ub41c \ubb38\uc81c \ud574\uacb0\uc744 \uc81c\uacf5\ud558\uba70, \uc774\ub97c \ud1b5\ud574 \uc9c1\uc6d0 \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\uace0 \ud575\uc2ec \uace0\uac1d \ub2c8\uc988\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/indeed\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"pearson\"><b>Pearson, Agentforce\ub85c \uace0\uac1d \ubc18\ud488 \ubc0f \uc9c0\uc6d0 \uc5ec\uc815\uc744 \ud601\uc2e0\ud558\ub2e4<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa42091a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa42091a\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-pearson.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>Pearson\uc758 \ubaa9\ud45c\ub294 \uc0ac\ub78c\ub4e4\uc774 \ud559\uc2b5\uc744 \ud1b5\ud574 \uafc8\uafb8\ub294 \uc0b6\uc744 \uc2e4\ud604\ud558\ub3c4\ub85d \ub3d5\ub294 \uac83\uc785\ub2c8\ub2e4. Pearson\uc740 \ub514\uc9c0\ud138 \ucf58\ud150\uce20, \ud3c9\uac00, \uc790\uaca9, \ub370\uc774\ud130\ub97c \ud1b5\ud574 \uc804 \uc138\uacc4 \uc57d 200\uac1c\uad6d \uace0\uac1d\uc5d0\uac8c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data 360, Sales Cloud, Service Cloud, Mulesoft, Experience<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uae00\ub85c\ubc8c \uad50\uc721 \uae30\uc5c5 Pearson\uc740 \ub9e4\ub144 \uc218\ub9cc \uac74\uc758 \uc8fc\ubb38 \uad00\ub828 \ubb38\uc758\ub97c \ubc1b\uc73c\uba70, \uc774\ub85c \uc778\ud574 \uc9c0\uc6d0\ud300\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc774 \uac00\uc911\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc874\uc758 \uc140\ud504\uc11c\ube44\uc2a4 \ubd07\uc740 \uae30\ubcf8\uc801\uc778 \uc9c0\uc6d0\ub9cc \uc81c\uacf5\ud558\uc5ec, \uace0\uac1d\uc774 \uae38\uace0 \ube44\uc0dd\uc0b0\uc801\uc778 \uc0c1\ud638\uc791\uc6a9\uc744 \uac70\uce5c \ud6c4\uc5d0\uc57c \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc5f0\uacb0\ub418\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc558\uace0, \uadf8 \uc2dc\uc810\uc5d0\ub294 \uace0\uac1d\uc758 \ubd88\ub9cc\uc774 \ub9e4\uc6b0 \ub192\uc558\uc2b5\ub2c8\ub2e4. \uac00\uc7a5 \ud754\ud55c \ubb38\uc758\uc778 &#8216;\ubc18\ud488&#8217;\uc740 \ubd07\uc73c\ub85c \uc804\ud600 \ucc98\ub9ac\ud560 \uc218 \uc5c6\uc5b4 \uc804\ud654 \ud1b5\ud654, \ubc18\ubcf5\uc801\uc778 \uc9c8\ubb38, \uacc4\uc815 \ud655\uc778, \uc218\ub3d9 \ucc98\ub9ac \uacfc\uc815\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Pearson\uc740 Agentforce\ub97c \ud1b5\ud574 \uc11c\ube44\uc2a4\ub97c \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8 \uc2dc\uc791\uc73c\ub85c &#8216;\ud53c\uc5b4\uc2a8 \uac00\uc0c1 \ube44\uc11c(Pearson Virtual Assistant)&#8217;\ub97c \ub3c4\uc785\ud558\uc5ec \ubc18\ud488, \ud658\ubd88, \uc8fc\ubb38 \uc0c1\ud0dc, \uad6c\ub3c5 \ub4f1\uacfc \uad00\ub828\ub41c \uace0\uac1d \ubb38\uc758\ub97c \uc790\uc728\uc801\uc73c\ub85c \ud574\uacb0\ud569\ub2c8\ub2e4. \ub610\ud55c Agentforce\ub294 \uc790\uc5f0\uc5b4 \ub300\ud654\ub97c \ud1b5\ud574 \uace0\uac1d \uac1c\uac1c\uc778\uc758 \uace0\uc720\ud55c \ud559\uc2b5 \uc5ec\uc815\uc5d0 \ub9de\ucdb0 \uc2e0\uaddc \ubc0f \uc2ec\ud654 \ud559\uc2b5 \uacfc\uc815\uc744 \uac1c\uc778\ud654\ud558\uc5ec \ucd94\ucc9c\ud568\uc73c\ub85c\uc368 Pearson\uc758 \ub9e4\ucd9c \uc99d\ub300\uc5d0\ub3c4 \uae30\uc5ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. MuleSoft\ub97c \ud1b5\ud574 \uc5f0\uacb0\ub41c Data 360, Experience Cloud, Service Cloud, Oracle\uc758 \ud1b5\ud569 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ud558\ub294 \ud53c\uc5b4\uc2a8 \uac00\uc0c1 \ube44\uc11c\ub294 \uc774\ubbf8 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uace0 \uc6b4\uc601 \ube44\uc6a9 \uc808\uac10\uc5d0 \uae30\uc5ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li>40%\uc758 \uc0c1\ub2f4 \uac74 \ud574\uacb0\ub960 \uc608\uc0c1<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/pearson\/\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"unesco\"><b>Unesco, \uc138\uacc4 \uc720\uc0b0\uacfc \ud3c9\ud654\ub97c \uc9c0\ud0a4\ub294 \ub514\uc9c0\ud138 \ud5c8\ube0c<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa4218de&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa4218de\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-unesco.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>UNESCO\ub294 \uc804 \uc138\uacc4 60\uc5ec \uac1c \ud604\uc7a5 \uc0ac\ubb34\uc18c\ub97c \ud1b5\ud574 \uad50\uc721, \uacfc\ud559, \ubb38\ud654, \ud3c9\ud654 \uc99d\uc9c4 \ud504\ub85c\uc81d\ud2b8\ub97c \uc6b4\uc601\ud558\ub294 UN \uc0b0\ud558 \uc804\ubb38 \uae30\uad6c\uc785\ub2c8\ub2e4. \uc138\uacc4\uc720\uc0b0 \ubcf4\ud638\ubd80\ud130 \uc544\ub9c8\uc874 \uc0dd\ud0dc \ub2e4\uc591\uc131 \ubcf4\uc874\uae4c\uc9c0 \uc218\ucc9c \uac74\uc758 \uae00\ub85c\ubc8c \ud504\ub85c\uc81d\ud2b8\ub97c \uad00\ub9ac\ud558\uba70, 194\uac1c \ud68c\uc6d0\uad6d\uc5d0 \ud22c\uba85\ud55c \ub370\uc774\ud130\uc640 \ubcf4\uace0 \uccb4\uacc4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub514\uc9c0\ud138 \uc804\ud658\uc740 \uc774\ub7ec\ud55c \ubcf5\uc7a1\ud55c \uae00\ub85c\ubc8c \uc6b4\uc601\uc758 \ud575\uc2ec \uc5d4\uc9c4\uc774\uc790, \uc870\uc9c1\uc758 \uc9c0\uc18d \uac00\ub2a5\ud55c \ud601\uc2e0\uc744 \uc774\ub044\ub294 \uae30\ubc18\uc774 \ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Analytics, Experience, Mulesoft, Nonprofit, Sales<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> 4\ub144 \uc804 \uc2dc\uc791\ub41c \ub514\uc9c0\ud138 \uc804\ud658 \uacfc\uc815\uc5d0\uc11c UNESCO\ub294 \ubd84\uc0b0\ub41c \ub370\uc774\ud130\uc640 \uc218\ub9ce\uc740 \ub808\uac70\uc2dc \uc2dc\uc2a4\ud15c\uc73c\ub85c \uc778\ud574 \ube44\ud6a8\uc728\uc801\uc778 \uc6b4\uc601\uacfc \ubcf5\uc7a1\ud55c \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\uc5d0 \uc9c1\uba74\ud588\uc2b5\ub2c8\ub2e4. \uc774\uba54\uc77c, \ucc44\ud305, \ud611\uc5c5 \ud234 \ub4f1 \ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \uc3df\uc544\uc9c0\ub294 \uc9c0\uc6d0 \uc694\uccad\uc744 \uae30\uc874 \uc778\ub825\uc73c\ub85c \uad00\ub9ac\ud558\uae30\uc5d4 \ud55c\uacc4\uac00 \uc788\uc5c8\uace0, \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \uae30\uc220 \ud658\uacbd\uc5d0 \ubbfc\ucca9\ud558\uac8c \ub300\uc751\ud558\uae30 \uc704\ud574 \u2018\uc2a4\ub9c8\ud2b8\ud558\uac8c \uc77c\ud558\ub294 \ubc29\ubc95\u2019\uc774 \uc808\uc2e4\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>UNESCO\ub294 Salesforce \uae30\ubc18 \ud50c\ub7ab\ud3fc\uc744 \ub3c4\uc785\ud574 \ud575\uc2ec \uc6b4\uc601 \ub370\uc774\ud130\uc640 \uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4\ub97c \ud1b5\ud569\ud558\uace0, \uc9c0\ub2a5\ud615 \uc5d0\uc774\uc804\ud2b8(Agentforce)\ub97c \ud65c\uc6a9\ud574 \uc0ac\uc6a9\uc790 \uc9c0\uc6d0\uc744 \uc790\ub3d9\ud654\ud588\uc2b5\ub2c8\ub2e4. \uadf8 \uacb0\uacfc, \uc694\uccad \ubd84\ub958\uc640 \ub300\uc751 \uc18d\ub3c4\uac00 \ud5a5\uc0c1\ub418\uace0 \uc2e4\uc2dc\uac04 \ubaa8\ub2c8\ud130\ub9c1\uc73c\ub85c \ud22c\uba85\ud55c \ub9ac\ud3ec\ud305\uc774 \uac00\ub2a5\ud574\uc84c\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-it-service-announcement\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"meta\"><b>Meta, \ub370\uc774\ud130 \ud1b5\ud569\uc73c\ub85c MarTech \ud234 50% \ucd95\uc18c \ubc0f \ubd84\uae30\ub2f9 \ucea0\ud398\uc778 30\uac74 \ud655\ub300<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa4226e5&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa4226e5\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-meta.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>Meta\ub294 \uc804 \uc138\uacc4 \uc218\uc2ed\uc5b5 \uba85\uc774 \uc0ac\uc6a9\ud558\ub294 Facebook, Instagram, WhatsApp\uc744 \uc6b4\uc601\ud558\uba70, \uac1c\uc778\uacfc \uae30\uc5c5\uc774 \uc11c\ub85c \uc5f0\uacb0\ub418\uace0 \uc131\uc7a5\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294 \uae00\ub85c\ubc8c \ud14c\ud06c \uae30\uc5c5\uc785\ub2c8\ub2e4. \ub2e4\uc591\ud55c \uad11\uace0\uc8fc\ub97c \uc704\ud55c \ub9de\ucda4\ud615 \ub9c8\ucf00\ud305 \ud658\uacbd\uc744 \uc81c\uacf5\ud558\uba70, \ud50c\ub7ab\ud3fc \uc804\ubc18\uc5d0\uc11c \uad11\uace0 \ud6a8\uacfc \uadf9\ub300\ud654\ub97c \ubaa9\ud45c\ub85c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Data 360<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> Meta\ub294 \uc911\uc18c\uae30\uc5c5\ud300\uacfc \uae00\ub85c\ubc8c \ube44\uc988\ub2c8\uc2a4\ud300\uc774 \uac01\uae30 \ub2e4\ub978 \ub9c8\ud14c\ud06c \uc2a4\ud0dd\uc744 \uc0ac\uc6a9\ud558\uba74\uc11c \ub370\uc774\ud130\uac00 \ubd84\uc0b0\ub418\uace0, \uad11\uace0\uc8fc \uacbd\ud5d8\uc774 \uc77c\uad00\ub418\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc5ec\uc815\uc758 \ub2e8\uacc4\ubcc4 \ub370\uc774\ud130\uac00 \ub2e4\ub978 \uc2dc\uc2a4\ud15c\uc5d0 \uc800\uc7a5\ub418\uc5b4 \ub9e5\ub77d\uc774 \ub2e8\uc808\ub418\uace0, \uc2e4\uc2dc\uac04\uc73c\ub85c \uace0\uac1d \ub2c8\uc988\uc5d0 \ub300\uc751\ud558\uae30 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ub0b4\ubd80 \ud300 \uac04 \ud611\uc5c5\uc774 \ube44\ud6a8\uc728\uc801\uc774\uc5c8\uace0, \uad11\uace0 \ud37c\ud3ec\uba3c\uc2a4 \uad00\ub9ac\ub3c4 \ubcf5\uc7a1\ud574\uc84c\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Data 360 \ub3c4\uc785\uc73c\ub85c \ubaa8\ub4e0 \ub370\uc774\ud130\ub97c \ud558\ub098\uc758 \ud50c\ub7ab\ud3fc\uc5d0 \ud1b5\ud569\ud574, \uad11\uace0\uc8fc\uac00 \uc778\uc9c0\ubd80\ud130 \uc131\uc7a5 \ub2e8\uacc4\uae4c\uc9c0 \uc77c\uad00\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ubc1b\uc744 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub370\uc774\ud130 \uc2e0\ud638\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ubd84\uc11d\ud574 \uc601\uc5c5\ud300\uc5d0 \uace0\ud488\uc9c8 \ub9ac\ub4dc\ub97c \uc81c\uacf5\ud558\uba70, \ub9c8\ucf00\ud305\uacfc \uc138\uc77c\uc988 \uac04 \uc5f0\uacb0\uc131\uc744 \uac15\ud654\ud588\uc2b5\ub2c8\ub2e4. \uadf8 \uacb0\uacfc \ub9c8\ud14c\ud06c \ud50c\ub7ab\ud3fc\uc744 6\uac1c\uc5d0\uc11c 3\uac1c\ub85c \uc904\uc5ec \uc6b4\uc601 \ud6a8\uc728\uc744 \ub192\uc774\uace0, \ubd84\uae30\ub2f9 20~30\uac1c \uc774\uc0c1\uc758 \ucea0\ud398\uc778\uc744 \ucd94\uac00\ub85c \uc9d1\ud589\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc911\uac04\uc2dc\uc7a5(mid-market) \uad11\uace0 \ub9e4\ucd9c \uae30\uc5ec\ub3c4\ub97c \ucc98\uc74c\uc73c\ub85c \uba85\ud655\ud788 \uce21\uc815\ud558\uba70, \ub370\uc774\ud130 \uae30\ubc18\uc758 \uc131\uc7a5 \uccb4\uacc4\ub97c \uc644\uc131\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Scale: 40\uc5b5 \uac74 \uc774\uc0c1\uc758 \uc5f0\ub77d\ucc98(Contacts), 20\uc5b5 \uac1c \uc774\uc0c1\uc758 \uacc4\uc815(Accounts), 100\uc5b5 \uac74 \uc774\uc0c1\uc758 \ubc30\uc1a1(Deliveries)<\/li>\n\n\n\n<li>Productivity: \ubd84\uae30\ubcc4 +30\uac1c \ucea0\ud398\uc778 \ucd94\uac00 \uc6b4\uc601<\/li>\n\n\n\n<li>Efficiency: 6\uac1c\uc758 \ub9c8\ucf00\ud305 \uae30\uc220(MarTech) \ud234\uc744 3\uac1c\ub85c \ud1b5\ud569, \uc6b4\uc601\ube44(OPEX) \ubc0f \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \uc808\uac10<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"sammons\"><b>Sammons, Agentforce\ub85c \uc0c1\ub2f4\uc758 20% \uc790\ub3d9\ud654\u00b7\ub300\uae30 \uc2dc\uac04 \ub2e8\ucd95 \ub2ec\uc131<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa4233b0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa4233b0\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-sammons.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>\uc0d8\uba3c\uc2a4 \uae08\uc735 \uadf8\ub8f9(Sammons Financial Group)\uc740 100\ub144\uc774 \ub118\ub294 \uc5ed\uc0ac\ub97c \uac00\uc9c4 \uae08\uc735 \ubc0f \uc740\ud1f4 \uc124\uacc4 \uc804\ubb38 \uae30\uc5c5\uc73c\ub85c, \ubbf8\uad6d \uc804\uc5ed\uc758 \uace0\uac1d\uc744 \ub300\uc0c1\uc73c\ub85c \uc57d 1,350\uc5b5 \ub2ec\ub7ec \uaddc\ubaa8\uc758 \uc790\uc0b0\uc744 \uc6b4\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Financial Service Cloud<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uc5f0\uac04 200\ub9cc \uac74\uc5d0 \ub2ec\ud558\ub294 \ubb38\uc758 \uc911 30% \uc774\uc0c1\uc774 \ub2e8\uc21c \uc815\ubcf4 \ud655\uc778\uc774\uc5c8\uc9c0\ub9cc, \ubaa8\ub4e0 \uc804\ud654\uac00 \ub3d9\uc77c\ud55c \ub300\uae30 \ub77c\uc778\uc73c\ub85c \uc5f0\uacb0\ub418\uc5b4 \uace0\uac1d \ubd88\ud3b8\uc774 \ucee4\uc84c\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4 \uc778\ub825\uc740 \ub2e8\uc77c \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uae30 \uc704\ud574 \ucd5c\ub300 16\uac1c\uc758 \uc2dc\uc2a4\ud15c\uc744 \uc624\uac00\uc57c \ud588\uace0, \uc774\ub85c \uc778\ud574 \uc751\ub2f5 \uc9c0\uc5f0\uacfc \ube44\ud6a8\uc728\uc774 \ub204\uc801\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc0d8\uba3c\uc2a4\ub294 \uace0\uac1d\uc774 \ub354 \ube60\ub974\uace0 \ub9e4\ub044\ub7fd\uac8c \ub2f5\uc744 \uc5bb\uc744 \uc218 \uc788\ub294 \uc11c\ube44\uc2a4 \ud601\uc2e0\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>\uc0d8\uba3c\uc2a4 \uae08\uc735 \uadf8\ub8f9\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4 \uae30\ubc18 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4(Agentforce) \ub97c \ub3c4\uc785\ud574 \uc0c1\ub2f4 \uc790\ub3d9\ud654\ub97c \uad6c\ud604\ud588\uc2b5\ub2c8\ub2e4. \ub2e8\uc21c \ubb38\uc758\uc758 \uc57d 20%\ub97c AI\uac00 \uc2e4\uc2dc\uac04\uc73c\ub85c \ucc98\ub9ac\ud558\uace0, \uc0c1\ub2f4 \uc778\ub825\uc740 \ubcf5\uc7a1\ud55c \uace0\uac1d \uc751\ub300\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8 \uacb0\uacfc \ub300\uae30 \uc2dc\uac04\uc774 \ub2e8\ucd95\ub418\uace0 \uace0\uac1d \ub9cc\uc871\ub3c4\uac00 \ud5a5\uc0c1\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub610\ud55c 24\uc2dc\uac04 \uc751\ub300\uac00 \uac00\ub2a5\ud55c \uc11c\ube44\uc2a4 \ud658\uacbd\uc744 \ub9c8\ub828\ud574 \uc5b8\uc81c\ub4e0 \uc989\uc2dc \ub2f5\ubcc0\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc73c\uba70, \ub0b4\ubd80 \uc2dc\uc2a4\ud15c \ud1b5\ud569\uc744 \ud1b5\ud574 \uc6b4\uc601 \ud6a8\uc728\uc131\uacfc \uc0c1\ub2f4 \ud488\uc9c8\uc744 \ub3d9\uc2dc\uc5d0 \uac1c\uc120\ud588\uc2b5\ub2c8\ub2e4. \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4\ub294 \ud30c\ud2b8\ub108 \uc124\uacc4\uc0ac\uc640 \uc7ac\uc815 \uc790\ubb38\uc778\uc5d0\uac8c\ub3c4 \uc2e4\uc2dc\uac04 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uba70, \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc904\uc774\uace0 \ud310\ub9e4 \ud65c\ub3d9\uc758 \uc18d\ub3c4\ub97c \ub192\uc774\ub294 \ub370 \uae30\uc5ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ub370\uc774\ud130 \ud1b5\ud569\uc73c\ub85c \ud575\uc2ec \uc2dc\uc2a4\ud15c 94% \uac10\uc18c<\/li>\n\n\n\n<li>\uc11c\ube44\uc2a4 \ucf00\uc774\uc2a4 \ucc98\ub9ac \ube44\uc6a9 50% \uc808\uac10<\/li>\n\n\n\n<li>\uc815\ucc45 \ubb38\uc758\uc758 20%\uac00 \uc790\uc728\uc801\uc73c\ub85c \ud574\uacb0<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/Sammons-Financial-Group\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"goodyear\"><b>Goodyear, Agentforce\ub85c \uace0\uac1d \ucc38\uc5ec\uc640 \uace0\ub9c8\uc9c4 \uc601\uc5c5 \uac00\uc18d\ud654<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa423f75&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa423f75\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/goodyear-tire.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>Goodyear\ub294 \uc138\uacc4\uc801\uc778 \ud0c0\uc774\uc5b4 \uae30\uc5c5\uc73c\ub85c, \ub51c\ub7ec\uc640 \uc18c\ube44\uc790\uc640\uc758 \uc18c\ud1b5 \ubc29\uc2dd\uc744 \ud601\uc2e0\ud574 #1 \ud0c0\uc774\uc5b4 \ubc0f \uc11c\ube44\uc2a4 \uae30\uc5c5\uc774 \ub418\uace0\uc790 \ud569\ub2c8\ub2e4. \uc218\uc2ed \ub144\uac04 \ucd95\uc801\ub41c \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \ud1b5\ud569 CRM\uc774 \ubd80\uc7ac\ud588\ub358 \uc0c1\ud669\uc5d0\uc11c, \uace0\uac1d \uacbd\ud5d8 \uac1c\uc120\uacfc \uc601\uc5c5 \ud6a8\uc728 \uadf9\ub300\ud654\uac00 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data 60, Automotive, Field Service, Marketing Cloud, Tableau<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uae30\uc874 \uc2dc\uc2a4\ud15c\uc73c\ub85c\ub294 \ub51c\ub7ec\uc640 \uc18c\ube44\uc790\uc5d0\uac8c \uac1c\uc778\ud654\ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uae30 \uc5b4\ub824\uc6e0\uace0, \uc601\uc5c5 \uc9c1\uc6d0\ub4e4\uc740 \ubc18\ubcf5\uc801 \ud589\uc815 \uc5c5\ubb34\uc5d0 \ub9ce\uc740 \uc2dc\uac04\uc744 \uc3df\uc544\uc57c \ud588\uc2b5\ub2c8\ub2e4. \ud1b5\ud569\ub41c \ub370\uc774\ud130 \uc5c6\uc774 \uace0\uac1d \ud589\ub3d9\uacfc \ub2c8\uc988\ub97c \uc815\ud655\ud788 \ud30c\uc545\ud558\uae30 \ud798\ub4e4\uc5b4, \uc601\uc5c5 \uae30\ud68c \uc190\uc2e4\uacfc \ube44\ud6a8\uc728\uc774 \ubc1c\uc0dd\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Goodyear\ub294 Automotive Cloud\uc758 Agentforce\ub97c \ub3c4\uc785\ud574, Sales Coach\uc640 Sales Agent\ub97c \ud1b5\ud574 \ud68c\uc758 \uc900\ube44, \ud6c4\uc18d \uc77c\uc815 \uad00\ub9ac, \uae30\ud68c \ud0d0\uc0c9 \ub4f1\uc744 \uc790\ub3d9\ud654\ud588\uc2b5\ub2c8\ub2e4. \ub355\ubd84\uc5d0 \uc601\uc5c5 \uc9c1\uc6d0\uc740 \ub51c\ub7ec\uc640 \uc18c\ube44\uc790\uc640\uc758 \uc2e4\uc9c8\uc801 \uc0c1\ud638\uc791\uc6a9\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud5a5\ud6c4 \ud604\uc7a5 \uae30\uc220\uc790\uc5d0\uac8c \uc2e4\uc2dc\uac04 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0, \uc18c\ube44\uc790\uc5d0\uac8c \uac1c\uc778\ud654\ub41c \uc6f9 \uacbd\ud5d8\uae4c\uc9c0 \ud655\uc7a5\ud560 \uacc4\ud68d\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/news\/stories\/goodyear-agentforce-sales-customer-experience\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"reddit\"><b>Reddit, Agentforce\ub85c SMB \uad11\uace0 \uc628\ubcf4\ub529 \ud6a8\uc728 46% \ud5a5\uc0c1<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa4249bd&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa4249bd\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-redit.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>Reddit\uc740 10\ub9cc \uac1c \uc774\uc0c1\uc758 \uc628\ub77c\uc778 \ucee4\ubba4\ub2c8\ud2f0\ub97c \ubcf4\uc720\ud55c \uae00\ub85c\ubc8c \ud50c\ub7ab\ud3fc\uc73c\ub85c, \ube60\ub974\uac8c \uc131\uc7a5 \uc911\uc778 \uc911\uc18c\uae30\uc5c5(SMB) \uad11\uace0\uc8fc \uae30\ubc18 \ud655\ub300\uc5d0 \uc9d1\uc911\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ubcf5\uc7a1\ud55c \uad11\uace0 \ub3c4\uad6c\ub85c \uc778\ud574 \ub9ce\uc740 SMB\uac00 \uc628\ubcf4\ub529 \uacfc\uc815\uc5d0\uc11c \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Service Cloud, Sales Cloud, Data Cloud, Tableau, Slack<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \ub9e4\ub144 4\ub9cc \uac74\uc774 \ub118\ub294 \uad11\uace0 \uc9c0\uc6d0 \uc694\uccad\uc774 \ubc1c\uc0dd\ud558\uba74\uc11c, \uc778\ub825 \uc758\uc874\ub3c4\uac00 \ub192\uace0 \ucc98\ub9ac \ud6a8\uc728\uc774 \ub0ae\uc740 \uad6c\uc870\uac00 \ubb38\uc81c\uc600\uc2b5\ub2c8\ub2e4. Reddit\uc740 \uace0\uac1d \uc774\ud0c8\uc744 \uc904\uc774\uace0, \ubcf4\ub2e4 \uc790\ub3d9\ud654\ub41c \uc140\ud504\uc11c\ube0c(Self-serve) \uacbd\ud5d8\uc744 \uad6c\ucd95\ud560 \ud544\uc694\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Reddit\uc740 \uc8fc\uc694 \uad11\uace0 \ud5ec\ud504 \uc13c\ud130\uc5d0 Agentforce\ub97c \ub3c4\uc785\ud574, \uad11\uace0\uc8fc\uac00 \uc2a4\uc2a4\ub85c \ubb38\uc81c\ub97c \ud574\uacb0\ud560 \uc218 \uc788\ub294 AI \uae30\ubc18 \uc9c0\uc6d0 \ud658\uacbd\uc744 \ub9c8\ub828\ud588\uc2b5\ub2c8\ub2e4. Agentforce\ub294 \uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38\uc5d0 \uc989\uac01 \uc751\ub2f5\ud558\uace0, \uad11\uace0 \uc124\uc815 \uc624\ub958\ub97c \uc9c4\ub2e8\ud558\uba70, Reddit Pixel\uacfc Conversions API \ud65c\uc6a9\uc744 \ub2e8\uacc4\ubcc4\ub85c \uc548\ub0b4\ud569\ub2c8\ub2e4. Salesforce\uc758 Data 360\uc744 \uae30\ubc18\uc73c\ub85c \ucee4\ubba4\ub2c8\ud2f0 \uc0ac\uc774\ud2b8\uc758 \uc9c0\uc2dd \ubb38\uc11c\ub97c \ud1b5\ud569\ud574, \ubcf4\ub2e4 \uc815\ud655\ud558\uace0 \uc77c\uad00\ub41c \ub2f5\ubcc0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uadf8 \uacb0\uacfc, Reddit\uc740 \ub2e8\uc21c\ud55c \uc790\ub3d9\uc751\ub2f5\uc744 \ub118\uc5b4 \uc9c0\uc18d \uac00\ub2a5\ud55c \uc140\ud504\uc11c\ube0c \uc628\ubcf4\ub529 \ubaa8\ub378\uc744 \uad6c\ucd95\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>46% \uc9c0\uc6d0 \ucf00\uc774\uc2a4 \uc790\ub3d9 \ucc98\ub9ac (Deflection rate)<\/li>\n\n\n\n<li>84% \uace0\uac1d \ubb38\uc758 \ud574\uacb0 \uc2dc\uac04 \ub2e8\ucd95<\/li>\n\n\n\n<li>760\uc2dc\uac04 \uc5f0\uac04 \uc5c5\ubb34 \uc2dc\uac04 \uc808\uac10<\/li>\n\n\n\n<li>20% \uace0\uac1d \ub9cc\uc871\ub3c4(CSAT) \ud5a5\uc0c1<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/customer-stories\/reddit\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"warnerbros\"><b>Warner Bros Discovery, \ucf58\ud150\uce20\ub97c \ub118\uc5b4 \ub370\uc774\ud130\uc758 \ud608\ud1b5\uc744 \ud655\ubcf4\ud558\ub2e4<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa42555f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa42555f\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-warnerbros.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>\uc6cc\ub108 \ube0c\ub77c\ub354\uc2a4 \ub514\uc2a4\ucee4\ubc84\ub9ac\ub294 \ubc29\ub300\ud55c \ubbf8\ub514\uc5b4 \ud3ec\ud2b8\ud3f4\ub9ac\uc624\ub97c \ubcf4\uc720\ud55c \uae30\uc5c5\uc73c\ub85c\uc11c, \ubbf8\ub514\uc5b4 \ubc0f \uc5d4\ud130\ud14c\uc778\uba3c\ud2b8 \uc0dd\ud0dc\uacc4\uc758 \ub300\uaddc\ubaa8 \ubcc0\ud654\uc5d0 \uc9c1\uba74\ud574 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uc790\ub791\uc2a4\ub7ec\uc6b4 \ud504\ub9ac\ubbf8\uc5c4 \ucf58\ud150\uce20(Content is the King)\ubfd0\ub9cc \uc544\ub2c8\ub77c, \ud504\ub9ac\ubbf8\uc5c4 \ub370\uc774\ud130(Data is the Bloodline)\ub97c \ud655\ubcf4\ud558\ub294 \uac83\uc744 \ud575\uc2ec \uc804\ub7b5\uc73c\ub85c \uc0bc\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ubbf8\ub514\uc5b4 \uc2dc\uccad \ubc29\uc2dd\uc774 \ucf00\uc774\ube14\uacfc \uc2a4\ud2b8\ub9ac\ubc0d\uc744 \ub118\ub098\ub4dc\ub294 \ubcf5\ud569\uc801\uc778 \ud615\ud0dc\ub85c \uc9c4\ud654\ud568\uc5d0 \ub530\ub77c, \uad11\uace0\uc8fc\uac00 \uc6d0\ud558\ub294 \uc811\uc810\uc5d0\uc11c \uc7a0\uc7ac \uace0\uac1d\uc744 \ub9cc\ub0a0 \uc218 \uc788\ub3c4\ub85d \uae30\uc220 \ud601\uc2e0\uc744 \ucd94\uc9c4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Service Cloud, Commerce Cloud, Marketing Cloud, Sales Cloud<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uae30\uc874\uc5d0\ub294 \ubbf8\ub514\uc5b4 \uc790\uc0b0 \ud310\ub9e4 \uc2dc \ub514\uc9c0\ud138\uacfc \uc120\ud615(Linear) \ud50c\ub7ab\ud3fc\uc758 \ub370\uc774\ud130\uac00 \uc0ac\uc77c\ub85c\ud654(Siloed) \ub418\uc5b4 \uc6b4\uc601\ub418\ub294 \uac83\uc774 \uac00\uc7a5 \ud070 \uc5b4\ub824\uc6c0\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc601\uc5c5\ud300\uc774 \ud6a8\uc728\uc801\uc73c\ub85c &#8216;\ud558\ub098\uc758 \uc8fc\uccb4(One Single Entity)&#8217;\ub85c \ud1b5\ud569 \ud310\ub9e4\ud558\ub294 \uac83\uc744 \ubc29\ud574\ud558\uace0, \uad11\uace0 \ucea0\ud398\uc778\uc758 \uc6b4\uc601\uc744 \ubcf5\uc7a1\ud558\uac8c \ub9cc\ub4e4\uc5c8\uc2b5\ub2c8\ub2e4. \uc6cc\ub108 \ube0c\ub77c\ub354\uc2a4 \ub514\uc2a4\ucee4\ubc84\ub9ac\ub294 \uc774\ub7ec\ud55c \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0 \uad11\uace0\uc8fc\uc758 \ucea0\ud398\uc778\uc744 \ub2e8\uc77c \uc6b0\uc0b0 \uc544\ub798 \ud1b5\ud569\ud558\uc5ec, \uad11\uace0\uc8fc\uac00 \uc6d0\ud558\ub294 \uc2dc\uccad \uc7a5\uc18c\uc640 \uc2dc\uac04\uc5d0 \uc7a0\uc7ac \uace0\uac1d\uc5d0\uac8c \ub3c4\ub2ec\ud558\ub3c4\ub85d \ub3d5\ub294 \ucee8\ubc84\uc804\uc2a4(Convergence) \uc0ac\uc774\ud074 \uad6c\ucd95\uc774 \uc2dc\uae09\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>\uc6cc\ub108 \ube0c\ub77c\ub354\uc2a4 \ub514\uc2a4\ucee4\ubc84\ub9ac\ub294 Salesforce \ub3c4\uc785\uc744 \ud1b5\ud574 \ucea0\ud398\uc778\ubd80\ud130 \ub300\uae08 \uc9c0\uae09\uc5d0 \uc774\ub974\ub294 \uc804 \uacfc\uc815\uc744 \ub2e8\uc77c \uc9c0\uc810(One Single Point)\uc5d0\uc11c \uad00\ub9ac\ud558\ub294 &#8216;\ub2e8\uc77c \uc9c4\uc2e4 \uacf5\uae09\uc6d0&#8217;\uc744 \uad6c\ucd95\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud2b9\ud788, \ub808\uac70\uc2dc \uc2dc\uc2a4\ud15c\uc744 \ub118\uc5b4 AI\ub97c \ud65c\uc6a9\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8 \uc6cc\ud06c\ud50c\ub85c(Agentic Workflows)\uc640 \ub2e8\uc77c \ud654\uba74(Single Pain of Glass)\uc73c\ub85c \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ud569\ub2c8\ub2e4. \ud604\uc7ac \uad11\uace0 \uacc4\uc57d \uccb4\uacb0\uc5d0 \ud3c9\uade0 80\uc5ec \ud1b5\uc758 \uc774\uba54\uc77c\uc774 \uc18c\uc694\ub418\ub294 \ube44\ud6a8\uc728\uc801\uc778 \ud504\ub85c\uc138\uc2a4\ub97c, AI \uae30\ubc18 \uc790\ub3d9\ud654 \ubc0f \ucd5c\uc801\ud654\ub97c \ud1b5\ud574 \ud601\uc2e0\ud558\uc5ec \ud3ed\ubc1c\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \uc900\ube44\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"devry\"><b>DeVry, Agentforce\ub97c \ud1b5\ud574 \uac15\uc88c \ub4f1\ub85d\ubd80\ud130 \uc218\ub8cc\uae4c\uc9c0 \ud559\uc0dd\ub4e4\uc744 \uc9c0\uc6d0\ud558\ub2e4<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa42604b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa42604b\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-devry.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>DeVry \ub300\ud559\uad50\ub294 \uad50\uc721\uc774 \uc7a5\ubcbd\uc774 \uc544\ub2cc \uae30\ud68c\uc758 \uc0ac\ub2e4\ub9ac\uac00 \ub418\uc5b4\uc57c \ud55c\ub2e4\ub294 \uc2e0\ub150\uc744 \ud56d\uc0c1 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. 32,000\uba85 \uc774\uc0c1\uc758 \ud559\uc0dd\uc774 \uc7ac\ud559 \uc911\uc778 \uc0ac\ub9bd \uad50\uc721 \uae30\uad00\uc778 DeVry\ub294 \uae30\uc220, \uacbd\uc601, \ud5ec\uc2a4\ucf00\uc5b4 \ubd84\uc57c\uc5d0\uc11c \uc720\uc5f0\ud55c \uc628\ub77c\uc778 \ubc0f \ud558\uc774\ube0c\ub9ac\ub4dc \uad50\uc721 \ud504\ub85c\uadf8\ub7a8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data Cloud, Commerce Cloud, Marketing Cloud, Heroku, Sales Cloud, Education Cloud<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uc628\ub77c\uc778 \uace0\ub4f1\uad50\uc721\uc758 \uc120\ub450\uc8fc\uc790\uc778 DeVry University\ub294 \ud559\uc2b5\uc790\ub4e4\uc758 \uad50\uc721 \ubc0f \ucee4\ub9ac\uc5b4 \uc5ec\uc815 \uc804\ubc18\uc744 \uc9c0\uc6d0\ud558\ub294 \ub370 \uc9d1\uc911\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. DeVry\ub294 \uac1c\uc778\uc758 \uc5c5\uc2a4\ud0ac\/\ub9ac\uc2a4\ud0ac\uc744 \ub3d5\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 AI \uae30\ubc18 \uc628\ub77c\uc778 \uac15\uc88c \ud50c\ub7ab\ud3fc\uc744 \ucd9c\uc2dc\ud588\uc73c\uba70, \ud559\uc2b5\uc790\ub4e4\uc758 \ud559\uc2b5 \uacfc\uc815\uc744 \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 AI \uae30\uc220\uc744 \ub3c4\uc785\ud558\uace0\uc790 \ud588\uc2b5\ub2c8\ub2e4. \ud55c\ud3b8, \uae30\uc874 \ud559\uc0dd \ud3ec\ud138\uc758 \ucc57\ubd07\uc740 \uc57c\uac04 \ud559\uc2b5 \uc2dc\uac04 \ub3d9\uc548 \ub354\uc6b1 \ub0b4\uc2e4 \uc788\uace0 \uc2dc\uae30\uc801\uc808\ud55c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\ub3c4\ub85d \uac1c\uc120\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ud559\uc0dd\ub4e4\uc774 \uc544\uce68\uae4c\uc9c0 \uae30\ub2e4\ub838\ub2e4\uac00 \uc0c1\ub2f4\uc0ac\uc640 \uc774\uc57c\uae30\ud560 \ud544\uc694\uac00 \uc5c6\ub3c4\ub85d \ud574\uc57c \ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>\uc5f0\uc911\ubb34\ud734 24\uc2dc\uac04 \uc6b4\uc601\ub418\ub294 \ub300\ud559\uc73c\ub85c\uc11c DeVry\ub294 Agentforce\ub97c \ud1b5\ud574 \ud559\uc0dd \uc9c0\uc6d0 \uc2dc\uc2a4\ud15c\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uccab \ubc88\uc9f8 \uc5d0\uc774\uc804\ud2b8\ub294 AI \uae30\uc220\uc774 \uc811\ubaa9\ub41c \uc0c8\ub85c\uc6b4 &#8216;DeVry Pro&#8217; \uac15\uc88c\uc5d0 \ub300\ud55c \uc9c8\ubb38\uc5d0 \uc790\uc728\uc801\uc73c\ub85c \ub2f5\ubcc0\ud569\ub2c8\ub2e4. \ub610\ud55c DeVry\ub294 \ub354 \ub113\uc740 \ubc94\uc704\uc758 \uc8fc\uc81c\ub97c \ub2e4\ub8e8\uae30 \uc704\ud574 \ud559\uc0dd \ud3ec\ud138 \ucc57\ubd07\uc744 Agentforce\ub85c \uad50\uccb4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. Agentforce\ub294 DeVry\uc758 \ud559\uc0dd \ud578\ub4dc\ubd81, \ud559\uc0ac \ud3b8\ub78c, \ucee4\ub9ac\uc5b4 \uc11c\ube44\uc2a4 \uc790\ub8cc \ub4f1\uc5d0\uc11c \ucd94\ucd9c\ud55c \ube44\uc815\ud615 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ud558\uba70, \uc774\ub294 &#8216;Data 360&#8217;\uc5d0\uc11c \ud1b5\ud569 \uad00\ub9ac\ub429\ub2c8\ub2e4. \ud559\uc0dd\ub4e4\uc740 \ud544\uc694\ud560 \ub54c \uc5b8\uc81c\ub4e0 \uc9c0\uc6d0\uc744 \ubc1b\uc744 \uc218 \uc788\uac8c \ub418\uc5b4, \ud559\uc5c5\uacfc \uc804\ubb38\uc801\uc778 \ucee4\ub9ac\uc5b4 \uc5ec\uc815\uc744 \uc21c\uc870\ub86d\uac8c \uc774\uc5b4 \ub098\uac00\ub294 \ub370 \ub3c4\uc6c0\uc744 \ubc1b\uc744 \uac83\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud559\uae30\ub2f9 4,700\uba85\uc758 \uc2e0\uaddc \ud559\uc0dd \ub4f1\ub85d<\/li>\n\n\n\n<li>\ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud1b5\ud574 25\ub9cc \ud1b5\uc758 \uc790\ub3d9\ud654 \uc774\uba54\uc77c \ubc1c\uc1a1<\/li>\n\n\n\n<li>\uc2e0\uc785\uc0dd \uc624\ub9ac\uc5d4\ud14c\uc774\uc158 \uc774\uc218\uc728 227 \ubca0\uc774\uc2dc\uc2a4 \ud3ec\uc778\ud2b8(bp) \uc99d\uac00<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/customer-stories\/devry-university\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"uchicagomed\"><b>UChicagoMedicine, Data 360\uacfc Agentforce\ub85c \ud658\uc790 \ucc38\uc5ec\ub3c4\ub97c \ub192\uc774\ub2e4<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa426fd5&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa426fd5\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-uchicago.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>UChicago Medicine\uc740 \uc554, \uc2ec\uc7a5 \uc9c8\ud658, \uc18c\ud654\uae30, \uc2e0\uacbd\ud559, \uc5ec\uc131 \uac74\uac15 \ubd84\uc57c\uc5d0\uc11c \uba85\uc131\uc774 \ub192\uc740 \ud559\uc220 \uc758\ub8cc \uc2dc\uc2a4\ud15c\uc785\ub2c8\ub2e4. \uc774\ub4e4\uc758 \uc5f0\uad6c, \uad50\uc721 \ubc0f \uc758\ub8cc \uc11c\ube44\uc2a4\ub294 \uc9c0\uc5ed \uc0ac\ud68c\uc640 \uc804 \uc138\uacc4\uc5d0 \uae30\uc5ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Health Cloud, Data Cloud, Marketing Cloud, Tableau<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> UChicago Medicine(UCM)\uc740 AI\ub97c \uc0ac\uc6a9\ud558\uc5ec \ud658\uc790 \uc911\uc2ec\uc758 \uc758\ub8cc \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 UCM\uc740 \uce58\ub8cc \ud601\uc2e0\uacfc \uc784\uc0c1\uc801 \uc6b0\uc218\uc131\uc744 \uc120\ub3c4\ud568\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0 \ud658\uc790 \ucc38\uc5ec\ub3c4\ub294 \ubd80\uc871\ud588\uc2b5\ub2c8\ub2e4. \ub370\uc774\ud130\uac00 \uc804\uc790\uc758\ubb34\uae30\ub85d(EHR) \ubc0f \uae30\ud0c0 \uc2dc\uc2a4\ud15c\uc5d0 \ubd84\uc0b0\ub418\uc5b4 \uc788\uc5b4 \uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8\uacfc \uac1c\uc778\ud654\ub41c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ud55c\uacc4\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \ud55c\ud3b8, \uc81c\ud55c\uc801\uc778 \ud658\uc790 \uc140\ud504\uc11c\ube44\uc2a4 \uc635\uc158\uc73c\ub85c \uc778\ud574 \uc9c0\uc6d0 \uc13c\ud130\uc758 \ud1b5\ud654\ub7c9\uc774 \ub9ce\uc558\uace0, \uc774\ub85c \uc778\ud574 \uc0c1\ub2f4\uc6d0\ub4e4\uc740 \ubcf5\uc7a1\ud55c \uc0ac\ub840\uc5d0 \uc9d1\uc911\ud560 \uc2dc\uac04\uc744 \ucda9\ubd84\ud788 \ud655\ubcf4\ud558\uc9c0 \ubabb\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>UCM\uc740 Data 360\uacfc Agentforce \ub3c4\uc785\uc5d0 \uc804\uc0ac\uc801\uc778 \ub178\ub825\uc744 \uae30\uc6b8\uc774\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8 \uc2dc\uc791\uc73c\ub85c, 5\uac1c\uc6d4 \uc548\uc5d0 Data 360\uc744 \uae30\ubc18\uc73c\ub85c 100\uac1c\uc758 \ub370\uc774\ud130 \uae30\ubc18 \ub9c8\ucf00\ud305 \uc138\uadf8\uba3c\ud2b8\ub97c \uad6c\ucd95\ud55c\ub2e4\ub294 \uacfc\uac10\ud55c \ubaa9\ud45c\ub97c \uc138\uc6e0\uc2b5\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \uc138\uadf8\uba3c\ud2b8\ub294 \ub300\uaddc\ubaa8\uc758 \uac1c\uc778\ud654\ub41c \uc758\ub8cc \uacbd\ud5d8\uc744 \uac00\ub2a5\ud558\uac8c \ud560 \uac83\uc774\uba70, \uc774\ub7ec\ud55c \ucd08\uae30 \uc131\uacf5\uc740 UCM\uc774 Agentforce\uc5d0 \ub300\ud55c \ud22c\uc790\ub97c \ud655\ub300\ud558\ub294 \uc6d0\ub3d9\ub825\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uccab \ubc88\uc9f8 \uc5d0\uc774\uc804\ud2b8\ub294 \uc9c0\uc6d0 \uc13c\ud130\uc5d0 \ubc30\uce58\ub418\uc5b4 &#8220;\uc8fc\ucc28\ub294 \uc5b4\ub514\uc5d0 \ud574\uc57c \ud558\ub098\uc694?&#8221; \ub610\ub294 &#8220;\ud53c\ubd80\uacfc \uc9c4\ub8cc\uac00 \uac00\ub2a5\ud55c\uac00\uc694?&#8221;\uc640 \uac19\uc740 \ud658\uc790\ub4e4\uc758 \uc77c\ubc18\uc801\uc778 \uc9c8\ubb38\uc5d0 \ub2f5\ubcc0\ud569\ub2c8\ub2e4. \uc774\ucc98\ub7fc AI\ub97c \uc0ac\uc6a9\ud558\uc5ec \ube44\uc784\uc0c1\uc801\uc778 FAQ\ub97c \ucc98\ub9ac\ud568\uc73c\ub85c\uc368, \uc0c1\ub2f4\uc6d0\ub4e4\uc740 \ub354 \ubcf5\uc7a1\ud55c \ud658\uc790\uc758 \uc694\uad6c\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c UCM\uc740 Agentforce Voice \ud30c\uc77c\ub7ff \ud504\ub85c\uadf8\ub7a8\uc5d0 \ucc38\uc5ec\ud558\uc5ec, \uc804\ud654\uc640 \uc6f9\uc744 \uc544\uc6b0\ub974\ub294 \uc6d0\ud65c\ud55c \uc634\ub2c8\ucc44\ub110 \ud658\uc790 \uc9c0\uc6d0\uc758 \uae30\ubc18\uc744 \ub9c8\ub828\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>4\uac1c\uc6d4 \uc548\uc5d0 100\uac1c\uc758 \ub9c8\ucf00\ud305 \uc5d0\uc14b \uad6c\ud604<\/li>\n\n\n\n<li>\ucea0\ud398\uc778 \uc804\ud658\uc728 60%<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/customer-stories\/uchicago-medicine\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"remarkable\"><b>reMarkable, Agentforce\ub85c \uace0\uac1d \uc11c\ube44\uc2a4 \ud601\uc2e0 \ubc0f \ud655\uc7a5 \uac00\uc18d\ud654<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa427ccd&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa427ccd\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-remarkable.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>[reMarkable\uc758 \uc5d0\uc774\uc804\ud2b8\uc640 <a href=\"https:\/\/support.remarkable.com\/s\/\" target=\"_blank\" rel=\"noopener\">\uc5ec\uae30\uc11c<\/a> \uc18c\ud1b5\ud574\ubcf4\uc138\uc694.]<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>reMarkable\uc740 \uc885\uc774\uc5d0 \uc4f0\ub294 \ub4ef\ud55c \uac10\ucd09\uacfc \ubab0\uc785\uac10\uc744 \uc81c\uacf5\ud558\ub294 \ub514\uc9c0\ud138 \ud544\uae30 \ud0dc\ube14\ub9bf\uc744 \ud1b5\ud574 \uae00\ub85c\ubc8c \ud32c\uce35\uc744 \ud655\ubcf4\ud588\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \uc784\uc6d0\uacfc \ud06c\ub9ac\uc5d0\uc774\ud130 \ub4f1 \uc804\ubb38\uac00 \uc911\uc2ec\uc73c\ub85c \uc0ac\ub791\ubc1b\uc73c\uba70, \ucd5c\uadfc\uc5d0\ub294 \ube60\ub978 \uc131\uc7a5\uc138\ub97c \ubc14\ud0d5\uc73c\ub85c B2B \uc2dc\uc7a5\uc73c\ub85c \ud655\uc7a5\uc744 \ucd94\uc9c4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Slack, Mulesoft<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uc6d4\ud3c9\uade0 2\ub9cc 1\ucc9c \uac74\uc5d0 \ub2ec\ud558\ub294 \uc11c\ube44\uc2a4 \ubb38\uc758\ub97c \uc218\uc791\uc5c5\uc73c\ub85c \ucc98\ub9ac\ud558\uba74\uc11c, \ud6a8\uc728\uc131\uacfc \uc751\ub2f5 \ud488\uc9c8\uc744 \ub3d9\uc2dc\uc5d0 \uc720\uc9c0\ud558\uae30 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4. reMarkable\uc740 \uace0\uac1d \uc911\uc2ec\uc758 \ube0c\ub79c\ub4dc \ucca0\ud559\uc744 \uc9c0\ud0a4\uba74\uc11c\ub3c4, \ub300\uaddc\ubaa8 \uace0\uac1d \uc751\ub300\ub97c \uc790\ub3d9\ud654\ud560 \uc218 \uc788\ub294 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>reMarkable\uc740 Agentforce\ub97c \uae30\ubc18\uc73c\ub85c \ub2e8 3\uc8fc \ub9cc\uc5d0 FAQ \uae30\ubc18 AI \uc5d0\uc774\uc804\ud2b8 \u2018Mark\u2019\ub97c \uad6c\ucd95\ud588\uc2b5\ub2c8\ub2e4. Mark\ub294 \uace0\uac1d \ubb38\uc758\uc5d0 \uc2e0\uc18d\ud558\uac8c \ub300\uc751\ud558\uba70, \ub9e4\uc8fc NPS(\uc21c\ucd94\ucc9c\uc9c0\uc218)\uc640 \ubb38\uc758 \uc804\ud658\uc728\uc774 \uafb8\uc900\ud788 \ud5a5\uc0c1\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uae08\uae4c\uc9c0 25K+ \uac74\uc758 \uc11c\ube44\uc2a4 \ub300\ud654\ub97c \ucc98\ub9ac\ud558\uba70 \uc778\ub825 \ubd80\ub2f4\uc744 \ud06c\uac8c \uc904\uc600\uace0, \ucd5c\uadfc\uc5d0\ub294 Slack \ub0b4 IT \uc9c0\uc6d0\uc6a9 \ub450 \ubc88\uc9f8 \uc5d0\uc774\uc804\ud2b8\ub3c4 \uc6b4\uc601\uc744 \uc2dc\uc791\ud588\uc2b5\ub2c8\ub2e4. \ud5a5\ud6c4\uc5d0\ub294 \uac1c\uc778\ud654 \ub9c8\ucf00\ud305, \ucee4\uba38\uc2a4 \uc9c0\uc6d0 \ub4f1 \ub2e4\uc591\ud55c \uc601\uc5ed\uc73c\ub85c \u2018\uc5d0\uc774\uc804\ud2b8 \uc911\uc2ec \uc11c\ube44\uc2a4\u2019 \ud655\uc7a5\uc744 \uacc4\ud68d\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>32,000\uac74 \uace0\uac1d \ub300\ud654 \ucc98\ub9ac<\/li>\n\n\n\n<li>37% \ubb38\uc758 \ud574\uacb0\ub960(Resolution rate)<\/li>\n\n\n\n<li>21% \uace0\uac1d\uc774 \uc778\uac04 \uc0c1\ub2f4\ubcf4\ub2e4 \u2018Mark\u2019\ub97c \uc790\ubc1c\uc801\uc73c\ub85c \uc120\ud0dd<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/customer-stories\/remarkable\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"heathrow\"><b>Heathrow, Agentforce\ub85c \uc138\uacc4\uc5d0\uc11c \uac00\uc7a5 \u2018\uc5ec\uac1d \uce5c\ud654\uc801\uc778 \uacf5\ud56d\u2019 \uc2e4\ud604<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa42890e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa42890e\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-heathrow.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>\ud788\ub4dc\ub85c\uacf5\ud56d\uc740 \uc5f0\uac04 8,300\ub9cc \uba85 \uc774\uc0c1\uc774 \uc774\uc6a9\ud558\ub294 \uc601\uad6d\uc758 \ub300\ud45c \uad6d\uc81c\uacf5\ud56d\uc73c\ub85c, \uc804 \uc138\uacc4 200\uac1c \uc774\uc0c1\uc758 \ub3c4\uc2dc\ub97c \uc5f0\uacb0\ud558\ub294 \uae00\ub85c\ubc8c \ud5c8\ube0c\uc785\ub2c8\ub2e4. \ucd5c\uadfc\uc5d0\ub294 \uc774\uc6a9\uac1d \uc218\uac00 \uc5ed\ub300 \ucd5c\uace0\uce58\ub97c \uacbd\uc2e0\ud588\uc73c\uba70, \ub3d9\uc544\uc2dc\uc544\uc640 \uc911\ub3d9 \ub178\uc120\uc758 \uc131\uc7a5\uc5d0 \ud798\uc785\uc5b4 \uc138\uacc4\ub85c \ud5a5\ud558\ub294 \ud575\uc2ec \uad00\ubb38\uc73c\ub85c\uc11c\uc758 \uc704\uc0c1\uc774 \ud55c\uce35 \uac15\ud654\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Mulesoft. Agentforce, Data Cloud, Commerce Cloud, Marketing Cloud, Service Cloud<\/li>\n\n\n\n<li><b>\uc9c1\uba74 \uacfc\uc81c <\/b>\uae30\uc874 \uace0\uac1d \uc11c\ube44\uc2a4\ud300\uc740 \uc5ec\ub7ec \uc18c\uc2a4\uc5d0\uc11c \uc815\ubcf4\ub97c \uc218\ub3d9\uc73c\ub85c \uc218\uc9d1\ud558\uba70 \uc2b9\uac1d \ubb38\uc758\uc5d0 \ub300\uc751\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \uc751\ub2f5 \uc2dc\uac04\uc774 \uae38\uc5b4\uc9c0\uace0, \uacf5\ud56d \ub0b4\uc5d0\uc11c \uae38\uc744 \ucc3e\uac70\ub098 \uc2dc\uc124\uc744 \uc774\uc6a9\ud558\ub824\ub294 \uc2b9\uac1d\uc758 \ubd88\ud3b8\uc774 \uc99d\uac00\ud588\uc2b5\ub2c8\ub2e4. Heathrow\ub294 \uc774\ub7ec\ud55c \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0, \uc5ec\uc815 \uc804\ubc18\uc744 \ubcf4\ub2e4 \uc9c1\uad00\uc801\uc774\uace0 \ub9e4\ub044\ub7fd\uac8c \ub9cc\ub4dc\ub294 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Heathrow\ub294 Agentforce\ub97c \ub3c4\uc785\ud574 FAQ \uae30\ubc18 \uc790\ub3d9\uc751\ub2f5\uacfc \ubb38 \uc55e\uc5d0\uc11c \uac8c\uc774\ud2b8\uae4c\uc9c0\uc758 \uc2e4\uc2dc\uac04 \uae38\ucc3e\uae30(Wayfinding) \uae30\ub2a5\uc744 \uad6c\ud604\ud588\uc2b5\ub2c8\ub2e4. \uc774\uc81c \uc2b9\uac1d\ub4e4\uc740 WhatsApp\uc744 \ud1b5\ud574 \uc989\uc2dc \u201c\uac00\uc7a5 \uac00\uae4c\uc6b4 \uc2dd\ub2f9\uc740 \uc5b4\ub514\uc778\uac00\uc694?\u201d \ub610\ub294 \u201c\ucda9\uc804\uc18c\uac00 \uc5b4\ub514\uc5d0 \uc788\ub098\uc694?\u201d \uac19\uc740 \uc9c8\ubb38\uc744 \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud5a5\ud6c4 \uc6f9\ucc57\uacfc Heathrow \uc571\uc73c\ub85c \ud655\ub300\ub418\uc5b4, \uc1fc\ud551\u00b7\ud3b8\uc758\uc2dc\uc124 \ucd94\ucc9c \ub4f1 \ub354 \ud48d\ubd80\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc608\uc815\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>40% \ucf00\uc774\uc2a4 \ucc98\ub9ac \uc2dc\uac04 \ub2e8\ucd95<\/li>\n\n\n\n<li>90% \uace0\uac1d \ubb38\uc758\ub97c Agentforce\uac00 \uc790\ub3d9 \ud574\uacb0<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/heathrow-airport\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"volkswagen\"><b>Volkswagen Group, \uc0ac\ub78c\uacfc AI \ud611\uc5c5\uc73c\ub85c \uc11c\ube44\uc2a4 \ucf00\uc774\uc2a4 \ucc98\ub9ac \uc18d\ub3c4 30% \ud5a5\uc0c1<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa4296e8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa4296e8\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-volkswa.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>Volkswagen Group\uc740 Audi, Volkswagen, SEAT\/CUPRA, \u0160KODA \ub4f1 \uc138\uacc4\uc801\uc778 \ube0c\ub79c\ub4dc\ub97c \ubcf4\uc720\ud55c \uae00\ub85c\ubc8c \uc790\ub3d9\ucc28 \uadf8\ub8f9\uc73c\ub85c, \uc9c0\uc18d\uc801\uc778 \ud601\uc2e0\uc744 \ud1b5\ud574 \ubaa8\ube4c\ub9ac\ud2f0 \uc0b0\uc5c5\uc758 \ubbf8\ub798\ub97c \uc120\ub3c4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Mulesoft, Tableau<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uc218\uc2ed \ub144\uac04\uc758 \uae00\ub85c\ubc8c \uc131\uc7a5 \uacfc\uc815\uc5d0\uc11c \ube0c\ub79c\ub4dc\ubcc4 \uace0\uac1d \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc774 \ubd84\ub9ac\ub418\uba70 \ub370\uc774\ud130\uac00 \ub2e8\uc808\ub418\uace0, \ud1b5\ud569\ub41c \uace0\uac1d \uad00\uc810(Customer View)\uc744 \ud655\ubcf4\ud558\uae30 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \uac1c\uc778\ud654\ub41c \uc138\uc77c\uc988 \ubc0f \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \ud798\ub4e4\uc5c8\uace0, \uc9c1\uc6d0\ub4e4\uc774 \uace0\uac1d \uc815\ubcf4\ub97c \ub9e5\ub77d \uc788\uac8c \ud30c\uc545\ud558\uc9c0 \ubabb\ud574 \ud504\ub85c\uc138\uc2a4 \uc18d\ub3c4\uc640 \ube0c\ub79c\ub4dc \uc77c\uad00\uc131 \ubaa8\ub450\uc5d0 \uc601\ud5a5\uc744 \ubbf8\ucce4\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Volkswagen Group\uc740 \uc5ec\ub7ec \ube0c\ub79c\ub4dc \uc804\ubc18\uc5d0 \uac78\uccd0 \ub2e8\uc77c CRM \uccb4\uacc4\ub97c \uad6c\ucd95\ud558\uace0, \ub370\uc774\ud130 \ud1b5\ud569\uc744 \ud1b5\ud574 \uc2e4\uc2dc\uac04 Customer 360 \ud504\ub85c\ud544\uc744 \ud655\ubcf4\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c AI \uae30\ubc18 \uc790\ub3d9\ud654\uc640 \ucd08\uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \ub300\uaddc\ubaa8\ub85c \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uccb4\uacc4\ub97c \ub9c8\ub828\ud558\uc5ec \uc11c\ube44\uc2a4 \ucf00\uc774\uc2a4 \ucc98\ub9ac \uc18d\ub3c4\ub97c 30% \ud5a5\uc0c1\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \uc774\uc81c Volkswagen Group\uc740 \uc0ac\ub78c\uacfc AI\uac00 \ud611\ub825\ud558\ub294 \uc778\ud154\ub9ac\uc804\ud2b8 \uc6b4\uc601 \ubaa8\ub378\uc744 \ud1b5\ud574 \ube0c\ub79c\ub4dc\ubcc4 \ud2b9\uc131\uacfc \uace0\uac1d \uae30\ub300\ub97c \ubaa8\ub450 \ucda9\uc871\uc2dc\ud0a4\ub294 \ucc28\uc138\ub300 \ubaa8\ube4c\ub9ac\ud2f0 \uacbd\ud5d8\uc744 \ub9cc\ub4e4\uc5b4\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/volkwagen-agentic-ai-innovation\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"zota\"><b>Zota Payment Services, Agentforce\ub85c \uac70\ub798\ub7c9 3\ubc30 \uc131\uc7a5 \uac00\uc18d\ud654<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa42a31a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa42a31a\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-zota.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>Zota\ub294 \uc2e0\ud765 \uc2dc\uc7a5\uc5d0\uc11c\ub3c4 \uc628\ub77c\uc778 \uae30\uc5c5\uc774 \uc6d0\ud65c\ud788 \uc6b4\uc601\ub420 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \uc138\uacc4 \ucd5c\ucd08\uc758 \uae00\ub85c\ubc8c \uacb0\uc81c \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4\uc785\ub2c8\ub2e4. \uc2e0\uc6a9\uce74\ub4dc \uc0ac\uc6a9\uc774 \uc801\uc740 \uc9c0\uc5ed\uc5d0\uc11c\ub3c4 \uac70\ub798\ub97c \uac00\ub2a5\ud558\uac8c \ud558\ub294 \ud601\uc2e0\uc801 \uacb0\uc81c \ud50c\ub7ab\ud3fc\uc73c\ub85c, \ube60\ub974\uac8c \uc131\uc7a5\ud558\uba70 \ud604\uc7ac 140\uba85\uc758 \uc18c\uaddc\ubaa8 \ud300\uc774 \uc5f0 \uc218\uc2ed\uc5b5 \ub2ec\ub7ec \uaddc\ubaa8\uc758 \uac70\ub798\ub97c \uad00\ub9ac\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data Cloud, Service Cloud, Sales Cloud, Mulesoft<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> Zota\ub294 \uc5f0\uac04 18\ub9cc \uac74 \uc774\uc0c1\uc758 \uace0\uac1d \ubb38\uc758\uc5d0 \ub300\uc751\ud558\uba74\uc11c\ub3c4, 2026\ub144\uae4c\uc9c0 \uac70\ub798\ub7c9\uc744 3\ubc30\ub85c \ud655\ub300\ud558\ub824\ub294 \ubaa9\ud45c\ub97c \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc778\ub825 \uc911\uc2ec\uc758 \uc6b4\uc601\ub9cc\uc73c\ub85c\ub294 \uc131\uc7a5 \uc18d\ub3c4\ub97c \uc720\uc9c0\ud558\uae30 \uc5b4\ub824\uc6cc, AI \uae30\ubc18 \uc790\ub3d9\ud654\uc640 \ubd80\uc11c \uac04 \uc5f0\uacb0\uc131\uc744 \uac15\ud654\ud560 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Zota\ub294 2\ub144 \uc804 Data 360\uc744 \ud1b5\ud574 \ubaa8\ub4e0 \ubd80\uc11c\uc758 \uc571, \ub370\uc774\ud130, AI \ud234\uc744 \ud1b5\ud569\ud558\uba70 \uc5c5\ubb34 \ud6a8\uc728\ud654\ub97c \uc774\ub918\uc2b5\ub2c8\ub2e4. \uc774\ub97c \uae30\ubc18\uc73c\ub85c \uc62c\ud574\ub294 Agentforce\ub97c \uc911\uc2ec\uc73c\ub85c \ud55c AI \uc804\ud658\uc744 \ubcf8\uaca9 \ucd94\uc9c4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uccab \ubc88\uc9f8 \uace0\uac1d FAQ \uc804\uc6a9 \uc5d0\uc774\uc804\ud2b8\ub97c \uc131\uacf5\uc801\uc73c\ub85c \ub860\uce6d\ud588\uc73c\uba70, \uae30\uc220 \uc9c0\uc6d0\u00b7\uace0\uac1d \uc11c\ube44\uc2a4\u00b7\ub0b4\ubd80 \uc6b4\uc601\u00b7\uc601\uc5c5 \ub4f1 \uc804\uc0ac \uc601\uc5ed\uc5d0 \uac78\uccd0 10\uac1c\uc758 AI Agent\ub97c \ubc30\ud3ec\ud560 \uacc4\ud68d\uc785\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 Zota\ub294 \ub354 \uc801\uc740 \uc778\ub825\uc73c\ub85c \ub354 \ub9ce\uc740 \uace0\uac1d\uc744 \uc9c0\uc6d0\ud558\uba70, \ube60\ub974\uac8c \uc131\uc7a5\ud558\ub294 \uae00\ub85c\ubc8c \uacb0\uc81c \uc2dc\uc7a5\uc5d0\uc11c \uacbd\uc7c1 \uc6b0\uc704\ub97c \uac15\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>10\uac1c Agent \uc5f0\ub0b4 \ubc30\ud3ec \uacc4\ud68d<\/li>\n\n\n\n<li>180,000\uac74+ \uc5f0\uac04 \uace0\uac1d \ubb38\uc758 \uc790\ub3d9\ud654 \uae30\ubc18 \ub300\uc751<\/li>\n\n\n\n<li>3\ubc30 \uac70\ub798\ub7c9 \uc131\uc7a5 \ubaa9\ud45c (2026\ub144\uae4c\uc9c0)<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/customer-stories\/zota\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"good360\"><b>Good360, Agentforce\ub85c \uc7ac\ud574 \uad6c\ud638 \ubb3c\uc790 \uc804\ub2ec \uc18d\ub3c4 3\ubc30 \ud5a5\uc0c1<\/b><\/h4>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc1aa42aec7&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc1aa42aec7\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/df25-customer-hl-good360.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b> \ud68c\uc0ac \uc18c\uac1c <\/b>Good360\uc740 \uae30\uc5c5\uc758 \uc789\uc5ec \uc81c\ud488\uc744 \uc7ac\ud574\ub85c \ud53c\ud574\ub97c \uc785\uc740 \uc9c0\uc5ed\uc758 \ube44\uc601\ub9ac \ub2e8\uccb4\uc640 \uc5f0\uacb0\ud574\uc8fc\ub294 \uae00\ub85c\ubc8c \ub124\ud2b8\uc6cc\ud06c\ub97c \uc6b4\uc601\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub9e4\ub144 \uc218\ub9ce\uc740 \uc7ac\ub09c \uc0c1\ud669\uc5d0\uc11c \ud6a8\uc728\uc801\uc778 \ubb3c\uc790 \uc804\ub2ec\uc744 \ud1b5\ud574 \uad6c\ud638 \uaca9\ucc28\ub97c \ud574\uc18c\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc81c\ud488 <\/b>Agentforce, Data Cloud, Nonprofit Cloud<\/li>\n\n\n\n<li><b> \uc9c1\uba74 \uacfc\uc81c<\/b> \uc790\uc5f0\uc7ac\ud574 \ubc1c\uc0dd \ud6c4 \uae30\ubd80\ub41c \ubb3c\ud488\uc758 50~70%\uac00 \ub9e4\ub9bd\uc9c0\ub85c \ubc84\ub824\uc9c0\ub294 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud558\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. Good360\uc740 \uc18c\uaddc\ubaa8 \uc778\ub825\uc73c\ub85c \uc218\uc791\uc5c5 \ub9e4\uce6d\uacfc \uc6b4\uc1a1 \uc870\uc815\uc744 \uc9c4\ud589\ud558\uba70, \uc99d\uac00\ud558\ub294 \uc7ac\ub09c \uaddc\ubaa8\uc5d0 \uc2e0\uc18d\ud788 \ub300\uc751\ud558\ub294 \ub370 \ud55c\uacc4\ub97c \ub290\uaf08\uc2b5\ub2c8\ub2e4. \ub354 \ub9ce\uc740 \uc9c0\uc5ed\uc0ac\ud68c\uc5d0 \ube60\ub974\uac8c \ub3c4\uc6c0\uc744 \uc804\ub2ec\ud558\uae30 \uc704\ud574, \uc790\ub3d9\ud654\ub41c \ubb3c\ub958 \ub9e4\uce6d \uc2dc\uc2a4\ud15c\uc774 \uc808\uc2e4\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><b> \ub3c4\uc785 \uc131\uacfc <\/b>Good360\uc740 Nonprofit Cloud \uae30\ubc18 \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud574, \uae30\ubd80 \ub9e4\uce6d\ubd80\ud130 \uc6b4\uc1a1\u00b7\ubc30\uc1a1\uae4c\uc9c0 \uc790\ub3d9\ud654\ud558\ub294 \uc790\uc6d0 \ub9e4\uce6d \uc5d0\uc774\uc804\ud2b8(Resource-Matching Agent)\ub97c \uac1c\ubc1c \uc911\uc785\ub2c8\ub2e4. \uc774 \uc5d0\uc774\uc804\ud2b8\ub294 \uac70\ub9ac, \uc5f0\ub8cc \uc18c\ube44, \uc6b4\uc1a1 \uc635\uc158, \uc9c0\uc5ed\uc0ac\ud68c \uc120\ud638\ub3c4 \ub4f1\uc744 \uace0\ub824\ud574 \uac00\uc7a5 \ud6a8\uc728\uc801\uc778 \uae30\ubd80 \uacbd\ub85c\ub97c \ucd94\ucc9c\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 Good360\uc740 1,500\ub9cc \uba85 \ucd94\uac00 \uc9c0\uc6d0, 45\uc5b5 \ub2ec\ub7ec \uaddc\ubaa8 \ubb3c\uc790 \ubc30\ubd84, \ucd5c\ub300 20% \ud0c4\uc18c \ubc30\ucd9c \uc808\uac10\uc744 \ub2ec\uc131\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>3\ubc30 \ube60\ub978 \uc7ac\ud574 \uad6c\ud638 \ubb3c\uc790 \uc804\ub2ec \uc18d\ub3c4<\/li>\n\n\n\n<li>50% \uc5f0\uac04 \uc0ac\ud68c\uc801 \uc601\ud5a5(Impact) \uc99d\uac00 \uc608\uc0c1<\/li>\n\n\n\n<li>1,000\uc2dc\uac04 \uc5f0\uac04 \uc5c5\ubb34 \uc2dc\uac04 \uc808\uac10 \uc608\uc0c1<\/li>\n<\/ul>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/customer-stories\/good360\/\" target=\"_blank\" rel=\"noopener\">\uc804\uccb4 \uc774\uc57c\uae30 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<div class=\"alignfull wp-block-salesforce-blog-table-of-contents\">\n\t<div class=\"wp-block-salesforce-blog-table-of-contents__wrapper container\">\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"alignfull wp-block-salesforce-blog-table-of-contents\">\n\t<div class=\"wp-block-salesforce-blog-table-of-contents__wrapper container\">\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"alignfull wp-block-salesforce-blog-table-of-contents-compact\">\n\t<div class=\"wp-block-salesforce-blog-table-of-contents__wrapper container\">\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"alignfull wp-block-salesforce-blog-table-of-contents-compact\">\n\t<div class=\"wp-block-salesforce-blog-table-of-contents__wrapper container\">\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"alignfull wp-block-salesforce-blog-table-of-contents-compact\">\n\t<div class=\"wp-block-salesforce-blog-table-of-contents__wrapper container\">\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83c\udfc6 \uba54\uc778 \ud0a4\ub178\ud2b8 \ub9ac\ub354 Dreamforce\uc758 \uba54\uc778 \ubb34\ub300\ub97c \uc7a5\uc2dd\ud55c \ud601\uc2e0 \ub9ac\ub354\ub4e4 \ud83d\ude80 \uc81c\ud488\ubcc4 \uc8fc\uc694 \uc0ac\ub840 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc81c\ud488\ubcc4 \ud601\uc2e0\uc744 \uc2e4\ud604\ud558\ub294 \ube0c\ub79c\ub4dc \uc0ac\ub840 \ud83c\udf0d \uc0b0\uc5c5\ubcc4 \uc8fc\uc694 \uc0ac\ub840 \uac01 \uc0b0\uc5c5\uc758 \ubbf8\ub798\ub97c \uc120\ub3c4\ud558\ub294 \uace0\uac1d\uc0ac \uc774\uc57c\uae30 \u2728 \uae00\ub85c\ubc8c \ud558\uc774\ub77c\uc774\ud2b8&hellip;<\/p>\n","protected":false},"author":1,"featured_media":1757,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[54,121,133],"coauthors":[8],"class_list":["post-1077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-agentforce","blog-customer-stories","blog-dreamforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Dreamforce 2025, \ubb50\uac00 \uad81\uae08\ud560\uc9c0 \ubab0\ub77c \ub2e4 \uc900\ube44\ud588\uc5b4\uc694! \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc900\ube44\ud55c \uace0\uac1d \uc131\uacf5 \uc2a4\ud1a0\ub9ac \ubaa8\uc74c.zip- \uc138\uc77c\uc988\ud3ec\uc2a4 - Salesforce<\/title>\n<meta name=\"description\" content=\"\ud398\ub371\uc2a4(FedEx), \ud310\ub3c4\ub77c(Pandora) \ub4f1 \uae00\ub85c\ubc8c \uc120\ub3c4 \uae30\uc5c5\ub4e4\uc740 \uc5b4\ub5bb\uac8c AI\ub85c \ube44\uc988\ub2c8\uc2a4\ub97c \ud601\uc2e0\ud588\uc744\uae4c\uc694? \ub4dc\ub9bc\ud3ec\uc2a4 2025\uc5d0\uc11c \uacf5\uac1c\ub41c &#039;\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4(Agentforce)&#039; \uace0\uac1d \uc131\uacf5 \uc0ac\ub840\ub97c \ubaa8\uc558\uc2b5\ub2c8\ub2e4. \uc790\uc728 AI \uc5d0\uc774\uc804\ud2b8\ub85c \uace0\uac1d \uacbd\ud5d8\uc744 \ubc14\uafb8\uace0 \uc131\uc7a5\uc744 \uac00\uc18d\ud654\ud55c \ube44\uacb0\uc744 \ud655\uc778\ud558\uc138\uc694.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/dreamforce-2025-customer-stories\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dreamforce 2025, \ubb50\uac00 \uad81\uae08\ud560\uc9c0 \ubab0\ub77c \ub2e4 \uc900\ube44\ud588\uc5b4\uc694! \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc900\ube44\ud55c \uace0\uac1d \uc131\uacf5 \uc2a4\ud1a0\ub9ac \ubaa8\uc74c.zip \ud83d\ude0e\" \/>\n<meta property=\"og:description\" content=\"\ud398\ub371\uc2a4(FedEx), \ud310\ub3c4\ub77c(Pandora) \ub4f1 \uae00\ub85c\ubc8c \uc120\ub3c4 \uae30\uc5c5\ub4e4\uc740 \uc5b4\ub5bb\uac8c AI\ub85c \ube44\uc988\ub2c8\uc2a4\ub97c \ud601\uc2e0\ud588\uc744\uae4c\uc694? 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