{"id":123,"date":"2025-01-07T20:08:00","date_gmt":"2025-11-12T20:08:46","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=123"},"modified":"2026-01-27T13:57:55","modified_gmt":"2026-01-27T04:57:55","slug":"agentforce-world-tour-highlight","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/agentforce-world-tour-highlight\/","title":{"rendered":"\uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4 \uc6d4\ub4dc \ud22c\uc5b4 \uc11c\uc6b8: AI\ub85c \uc774\ub044\ub294 \ub514\uc9c0\ud138 \ud601\uc2e0\uc758 \ud604\uc7a5"},"content":{"rendered":"<h2>\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ubbf8\ub798 \ube44\uc804: \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\uc640 \ud568\uaed8\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \ud601\uc2e0<\/h2>\n<p>\uc9c0\ub09c 11\uc6d4 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc11c\uc6b8 \uc18c\ud53c\ud154 \uc570\ubc30\uc11c\ub354 \ud638\ud154\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4 \uc6d4\ub4dc \ud22c\uc5b4 \uc11c\uc6b8(Agentforce World Tour Seoul: Industry Innovation) \ud589\uc0ac\ub97c \uac1c\ucd5c\ud588\uc2b5\ub2c8\ub2e4. \ud604\uc7a5\uc5d0\uc11c\ub294 \ub9ac\ud14c\uc77c\uacfc \uc18c\ube44\uc7ac, \uc81c\uc870, \ud50c\ub7ab\ud3fc \ubd84\uc57c \uae30\uc5c5\ub4e4\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc\uc744 \ud65c\uc6a9\ud574 \ube44\uc988\ub2c8\uc2a4 \ud601\uc2e0\uc744 \uc774\ub8ec \ub2e4\uc591\ud55c \uc0ac\ub840\uac00 \uc18c\uac1c\ub418\uc5c8\ub294\ub370\uc694. \uadf8\uc911\uc5d0\uc11c\ub3c4 \uc9c0\ub09c 10\uc6d4 \ucd9c\uc2dc\ub41c AI \uae30\ubc18 \uc5c5\ubb34 \ud50c\ub7ab\ud3fc \u2019\uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4(Agentforce)\u2019\uac00 \ud2b9\ud788 \ub9ce\uc740 \uc0ac\ub78c\ub4e4\uc5d0\uac8c \uc8fc\ubaa9\ubc1b\uc558\uc2b5\ub2c8\ub2e4. \ud83d\ude42 \uc544\ub798 \ub0b4\uc6a9\uc744 \ud1b5\ud574 \uc5b4\ub5a4 \uc774\uc57c\uae30\ub4e4\uc774 \uc624\uace0 \uac14\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n<h2 id=\"ai\">\uace0\uac1d \uc131\uacf5\uc744 \uc704\ud55c \uae30\uc5c5\uc6a9 \uc790\uc728\ud615 AI \ud50c\ub7ab\ud3fc, \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4<\/h2>\n<p>\uba3c\uc800 \uae30\uc870\uc5f0\uc124\uc5d0\ub294 3\uba85\uc758 \uc5f0\uc0ac\uac00 \ub9b4\ub808\uc774 \ud615\ud0dc\ub85c \ucc38\uc5ec\ud588\uc2b5\ub2c8\ub2e4. 1\ubc88\uc9f8 \uc5f0\uc0ac\uc778 \uae40\ud3c9\ud638 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc5b4\ub4dc\ubc14\uc774\uc800\ub294 \uace0\ub3c4\ud654\ub41c \uc5c5\ubb34\ub97c AI\ub85c \ucc98\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub41c <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/\">\uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4<\/a>\uc5d0 \ub300\ud574 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ubc1c\ud45c\ub97c \uc774\uc5b4\ubc1b\uc740 2\ubc88\uc9f8 \uc5f0\uc0ac \ub9c8\uc5d0\ub178 \ud788\ub370\ud0a4(Maeno Hideki) \ub9e4\ub2c8\uc800\ub294 \ubbf8\uad6d\uc758 \ud559\uc2b5 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4 \u2018\uc640\uc77c\ub9ac\u2019 \uc0ac\ub840\ub97c \uc608\uc2dc\ub85c \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\uac00 \uace0\uac1d \uc694\uccad\uc744 40% \uac00\uae4c\uc774 \ucc98\ub9ac\ud558\uba70 \uc131\uacfc\ub97c \ub192\uc778 \uc774\uc57c\uae30\ub97c \ub4e4\ub824\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. \ub9c8\uc9c0\ub9c9\uc73c\ub85c \ubc1c\ud45c\ub97c \uc9c4\ud589\ud55c \ub098\uac00\ud0c0 \uc1fc\ud5e4\uc774(Nagata Shohei) \ub9e4\ub2c8\uc800\ub294 \uc9c1\uc811 \ub370\ubaa8\ub97c \uc2dc\uc5f0\ud558\uba70 \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \ub354\uc6b1 \ud6a8\uacfc\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uae30 \uc704\ud55c \uc194\ub8e8\uc158\uc73c\ub85c<a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/agent-builder\/\"> \uc5d0\uc774\uc804\ud2b8 \ube4c\ub354<\/a>\ub97c \uc81c\uc2dc\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<h2 id=\"track\">\ub9ac\ud14c\uc77c \ubc0f \uc18c\ube44\uc7ac Track<\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/RCG-Session1\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\ub9ac\ud14c\uc77c\uc18c\ube44\uc7ac201.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1581) \uc720\ud1b5\uc18c\ube44\uc7ac \uc0b0\uc5c5\uc758 \uc0c8\ub85c\uc6b4 \uc9c4\ud654: \ube0c\ub79c\ub4dc, \uace0\uac1d\uc758 \uacbd\ud5d8\uc744 \uc5f0\uacb0\ud558\ub77c<\/p>\n<p>\uc601\uc5c5\uc774\ub098 \ub9ac\ud14c\uc77c \ubd84\uc57c\uc77c\uc218\ub85d \uc190\ub2d8\uc73c\ub85c \ucc3e\uc544\uc628 \uc0ac\ub78c\uc774 \uace0\uac1d\uc774 \ub420 \uc218 \uc788\uac8c \uc720\ub3c4\ud558\ub294 \uac83\uc774 \uc911\uc694\ud55c\ub370\uc694. \uc774\ub54c \uace0\uac1d\uc740 \uc790\uc2e0\uc758 \uc694\uad6c\ub97c, \uc9c1\uc6d0\uc740 \ub300\uc751 \ubc29\uc548\uc744 \uc0dd\uac01\ubcf4\ub2e4 \uba85\ud655\ud788 \uc54c\uc9c0 \ubabb\ud558\ub294 \u2018\ubd88\ud655\uc2e4\uc131\u2019\uc774 \ubc1c\uc0dd\ud569\ub2c8\ub2e4. \uc774\ubc88 \uc138\uc158\uc5d0\uc11c \ubb38\uc900\uc2dd \uc138\uc77c\uc988\ud3ec\uc2a4 \ub514\ub809\ud130\ub294 \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \ud65c\uc6a9\ud574 \uc774\ub7ec\ud55c \ubd88\ud655\uc2e4\uc131\uc744 \ud574\uacb0\ud55c \uc0ac\ub840\ub85c \ubbf8\uad6d \ub9ac\ud14c\uc77c \uae30\uc5c5 <a href=\"https:\/\/www.saksfifthave.kr\/?utm_source=redirect&amp;utm_mediumcdn_redirect&amp;utm_campaign=unknown_product_or_page\">\uc0ad\uc2a4 \ud53c\ud504\uc2a4 \uc560\ube44\ub274(Saks Fifth Avenue)<\/a>\ub97c \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud604\uc7ac \uc0ad\uc2a4 \ud53c\ud504\uc2a4 \uc560\ube44\ub274\ub294 \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \ud65c\uc6a9\ud574 \u201c\uc18c\ud53c(Sophie)\u201d\ub97c \ub9cc\ub4e4\uc5b4 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc545\ud558\uace0 \ub9de\ucda4\ud615 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\uace0 <a href=\"https:\/\/www.salesforce.com\/plus\/experience\/world_tour\/series\/best_of_agentforce_world_tour_nyc_winter_2024\/episode\/episode-s1e2\">\uc788\uc2b5\ub2c8\ub2e4<\/a>. \uc774\ub7ec\ud55c \uc2dc\ub3c4\ub294 \uc0ad\uc2a4 \ud53c\ud504\uc2a4 \uc560\ube44\ub274 \uace0\uac1d\ub4e4\uc5d0\uac8c \uc628\ub77c\uc778\uc5d0 \uad6d\ud55c\ub418\uc9c0 \uc54a\uace0 \uc624\ud504\ub77c\uc778 \ub9e4\uc7a5\uc73c\ub85c \uc774\uc5b4\uc9c0\ub294 \uc1fc\ud551 \uacbd\ud5d8(Online-to-Offline)\uc744 \uc120\uc0ac\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/agent-builder\/\">\uc5d0\uc774\uc804\ud2b8 \ube4c\ub354<\/a>\ub97c \ud65c\uc6a9\ud558\uba74 \ubcc4\ub3c4\uc758 \ucf54\ub529 \uc5c6\uc774\ub3c4 \uc18c\ud53c\uc5d0\uac8c \ub2e4\ub978 \uae30\ub2a5\uc744 \ucd94\uac00\ud558\uac70\ub098 \ubcc0\uacbd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc0ac\ub840\ub97c \uc18c\uac1c\ud55c \ubb38\uc900\uc2dd \ub514\ub809\ud130\ub294 AI \uc194\ub8e8\uc158 \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uae30 \uc704\ud574\uc11c\ub294 \uae30\uc220\ubcf4\ub2e4\ub294 \ube44\uc988\ub2c8\uc2a4 \ucc28\uc6d0\uc758 \uc811\uadfc\uc774 \ud544\uc694\ud558\ub2e4\uace0 \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ub3c4\uc785 \uacfc\uc815\uc5d0\uc11c \ubc1c\uc0dd\ud558\ub294 \ub09c\uad00\ub4e4\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ubc18\uc601\ud558\uba74\uc11c \ud65c\uc6a9 \ubc94\uc704\ub97c \ud655\ub300\ud574 \ub098\uac08 \ub54c, \ube44\ub85c\uc18c AI\ub97c \ud65c\uc6a9\ud55c \ube44\uc988\ub2c8\uc2a4 \uac00\uce58\ub97c \uadf9\ub300\ud654\ud560 \uc218 \uc788\ub2e4\uace0 \ub367\ubd99\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/RCG-Session2\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\ub9ac\ud14c\uc77c\uc18c\ube44\uc7ac202.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1582) CRM\uacfc Slack\uc73c\ub85c \uc5f0\uacb0\ub41c \uac00\ub9f9\uc810 \uad00\ub9ac: \ub9e4\uc7a5 \uac04 \uc18c\ud1b5 \uac15\ud654\uc640 \ub9e4\ucd9c \uc131\uc7a5\uc744 \uc774\ub044\ub294 \uc804\ub7b5<\/p>\n<p>\ucd5c\uadfc \uad6d\ub0b4 \ud504\ub79c\ucc28\uc774\uc988 \uc2dc\uc7a5\uc740 \uc131\uc7a5\ub960 \ub454\ud654\uc640 \ube0c\ub79c\ub4dc\ub2f9 \uac00\ub9f9\uc810 \uc218 \uac10\uc18c\ub85c \ud3ec\ud654 \uc0c1\ud0dc\uc5d0 \uc811\uc5b4\ub4e4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc784\ud615\uc8fc \uc138\uc77c\uc988\ud3ec\uc2a4 \uc5b4\ub4dc\ubc14\uc774\uc800\uc640 \uac15\uac00\ub9bc \uc138\uc77c\uc988\ud3ec\uc2a4 \uc5d4\uc9c0\ub2c8\uc5b4\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 CRM\uacfc \uc2ac\ub799(Slack)\uc744 \ud65c\uc6a9\ud558\uc5ec \uac00\ub9f9\uc810 \uc6b4\uc601\uc758 \ud6a8\uc728\uc131\uc744 \uadf9\ub300\ud654\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc18c\uac1c\ud574 \uc8fc\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc784 \uc5b4\ub4dc\ubc14\uc774\uc800\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub3c4\uc785\uc744 \ud1b5\ud574 \ubcf8\uc0ac\uc640 \uac00\ub9f9\uc810 \uac04 \ud611\uc5c5\uc744 \uac15\ud654\ud558\uace0, \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud560 \uc218 \uc788\ub2e4\uace0 \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \uc2ac\ub799\uc744 \uc801\uc808\ud558\uac8c \ud65c\uc6a9\ud558\uba74 \uc2e4\uc2dc\uac04 KPI \ubaa8\ub2c8\ud130\ub9c1, \uc6b0\uc120\uc21c\uc704 \uae30\ubc18 \ub9e4\uc7a5 \ubc29\ubb38 \uacc4\ud68d, \ud488\uc9c8 \uad00\ub9ac \uc2dc\uc2a4\ud15c, \ub9e4\uc7a5 \ud1b5\ud569 \ubdf0\uae4c\uc9c0 \uac04\ud3b8\ud558\uac8c \ud655\uc778\ud560 \uc218 \uc788\ub2e4\uace0 \ub367\ubd99\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub4a4\ub97c \uc774\uc5b4 \ubc1c\ud45c\ub97c \uc9c4\ud589\ud55c \uac15 \uc5d4\uc9c0\ub2c8\uc5b4\ub294 \ud604\uc7a5 \ub370\ubaa8\ub97c \ud1b5\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \uc2ac\ub799\uc744 \ud65c\uc6a9\ud574 \ud504\ub85c\ubaa8\uc158 \uae30\ud68d\uc790\uc640 \uac00\ub9f9\uc810 \uc9c1\uc6d0, \ubcf8\uc0ac\uac00 \ud568\uaed8 \ucc38\uc5ec\ud558\ub294 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uacfc\uc815\uc744 \uc2dc\uc5f0\ud588\uc2b5\ub2c8\ub2e4. \uac00\ub9f9\uc810\ub4e4\uc740 \uc2ac\ub799 \ub0b4 AI \uac80\uc0c9\uacfc FAQ \ubb38\uc11c \ub4f1\uc744 \ud1b5\ud574 \uace0\uac1d \ubb38\uc758\uc5d0 \ub300\uc751\ud558\uace0, \uc7ac\uace0 \ubd80\uc871\uacfc \uac19\uc740 \uc774\uc288\uac00 \ubc1c\uc0dd\ud560 \ub54c \ubcf8\uc0ac\uc5d0 \uc9c0\uc6d0\uc744 \uc694\uccad\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/RCG-Session3\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\ub9ac\ud14c\uc77c\uc18c\ube44\uc7ac203.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1583) \ub9ac\ud14c\uc77c \ud50c\ub808\uc774\ubd81: CG \ud074\ub77c\uc6b0\ub4dc\ub85c \uc644\uc131\ud558\ub294 Retail Execution\uc758 \ubbf8\ub798<\/p>\n<p>\ud55c\ud3b8, \uc18c\ube44\uc7ac \uc0b0\uc5c5\uc740 \uc81c\uc870\uc0ac\uac00 \ub300\ud615\ub9c8\ud2b8, \ud3b8\uc758\uc810, \ub300\ub9ac\uc810 \ub4f1\uc744 \ud1b5\ud574 \uac04\uc811\uc801\uc73c\ub85c \uc81c\ud488\uc744 \ud310\ub9e4\ud558\ub294 \ud2b9\uc131\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ud30c\uc774\ud504\ub77c\uc778\ubcf4\ub2e4\ub294 \ud504\ub85c\ubaa8\uc158 \uad00\ub9ac(TPM)\uc640 \uc601\uc5c5\uc0ac\uc6d0\uc758 \ud65c\ub3d9\uc774 \uc911\uc694\ud55c\ub370\uc694. <a href=\"https:\/\/www.linkedin.com\/in\/park-jeongho-095679128\/\">\ubc15\uc815\ud638 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc601\uc5c5\ub300\ud45c<\/a>\ub294 \uc774\ub97c \ud574\uacb0\ud560 \uc218 \uc788\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc194\ub8e8\uc158 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=release-notes.rn_consumer_goods_cloud.htm&amp;language=ko&amp;release=246&amp;type=5\">CG \ud074\ub77c\uc6b0\ub4dc(Consumer Cloud)<\/a>\ub97c \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub4a4\ub97c \uc774\uc740 \ub300\ub2f4 \ubc1c\ud45c\uc5d0\ub294 \uae30\uc5c5 \uad00\uacc4\uc790\uac00 \ucc38\uc5ec\ud574 CG \ud074\ub77c\uc6b0\ub4dc\ub97c \ud65c\uc6a9\ud574 \uc2e4\uc81c\ub85c \ub514\uc9c0\ud138 \ud601\uc2e0\uc5d0 \uc131\uacf5\ud55c \uc0ac\ub840\ub97c \uc9c1\uc811 \ub4e4\ub824\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.ob.co.kr\/adult\">\uc624\ube44\ub9e5\uc8fc<\/a> \uac15\uc138\uc6b1 \ubd80\uc7a5\uc740 \ubc29\ubb38 \uacc4\ud68d \uc218\ub9bd \ubc0f \uc2e4\ud589, \ud504\ub85c\ubaa8\uc158 \ubc0f \uc5d0\uc14b \uad00\ub9ac, \ub4f1 \ud604\uc7ac \uc624\ube44\ub9e5\uc8fc\uac00 CG \ud074\ub77c\uc6b0\ub4dc\ub97c \ud65c\uc6a9\ud574 \uc5b4\ub5a4 \uc77c\ub4e4\uc744 \uc218\ud589\ud558\uace0 \uc788\ub294\uc9c0 \uc18c\uac1c\ud574 \uc8fc\uc168\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/kusrc.co.kr\/main\">KUSRC<\/a> \uae40\ud604\uc870 \ub300\ud45c\uc774\uc0ac\ub294 CG \ud074\ub77c\uc6b0\ub4dc\uc640 \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \ud568\uaed8 \ud65c\uc6a9\ud574 \ubc29\ubb38 \uc21c\uc704 \uc120\uc815, \uc0c1\ub2f4 \uad00\ub9ac, \ud488\uc9c8 \uad00\ub9ac \ub4f1\uc744 \uad00\ub9ac\ud558\ub294 \ubc29\ubc95\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<h2 id=\"track\">\uc81c\uc870 Track<\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/MFG-Session1\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\uc81c\uc870201.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1581) \uc138\uc77c\uc988\uc758 \ubbf8\ub798: \ub9c8\ucf13 \uc13c\uc2f1(Market sensing)\ubd80\ud130 \uc7a0\uc7ac \uae30\ud68c \uad00\ub9ac \ubc29\ubc95\uae4c\uc9c0<\/p>\n<p>\uc81c\uc870 Track\uc758 \uccab \ubc88\uc9f8 \uc138\uc158\uc5d0\uc11c\ub294 \uc2e0\uba85\uc11d \uc138\uc77c\uc988\ud3ec\uc2a4 \uc601\uc5c5\ub300\ud45c\uc640 <a href=\"https:\/\/www.doosanenerbility.com\/kr\">\ub450\uc0b0\uc5d0\ub108\ube4c\ub9ac\ud2f0<\/a> \uc591\uc724\ud638 \uc0c1\ubb34\uac00 \ub450\uc0b0\uc5d0\ub108\ube4c\ub9ac\ud2f0\uac00 \uc138\uc77c\uc988\ud3ec\uc2a4\ub85c CRM\uc744 \uc131\uacf5\uc801\uc73c\ub85c \uc804\ud658\ud55c \uc0ac\ub840\ub97c \ubc1c\ud45c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub450\uc0b0\uc5d0\ub108\ube4c\ub9ac\ud2f0\ub294 \uc815\ubcf4\uac00 \ub2e8\uc808\ub418\uac70\ub098 \ud30c\ud3b8\ud654\ub418\ub294 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0, \ub098\uc544\uac00 \ub370\uc774\ud130\ub97c \uccb4\uacc4\ud654\ud558\uace0 \uc870\uc9c1 \uc804\uccb4\uc758 \uacbd\uc7c1\ub825\uc744 \ub192\uc774\uae30 \uc704\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4 CRM\uc744 \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. \ud604\uc7ac\ub294 \ubaa8\ub4e0 \uc9c1\uc6d0\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uace0\uac1d\uacfc \ud68c\uc0ac\uc758 \ube44\uc988\ub2c8\uc2a4 \uad00\uacc4\ub97c \uc989\uc2dc \ud30c\uc545\ud558\uace0 \uc5c5\ubb34\uc5d0 \ud65c\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub300\ub2f4 \uc774\ud6c4\uc5d0\uc11c\ub294 \uc724\uc9c0\uc778 \uc5d4\uc9c0\ub2c8\uc5b4\uac00 \ub450\uc0b0\uc5d0\ub108\ube4c\ub9ac\ud2f0\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \uc5b4\ub5bb\uac8c \ud65c\uc6a9\ud558\uace0 \uc788\ub294\uc9c0 \uc18c\uac1c\ud574 \uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\uc678\uc5d0\ub3c4 \uc774\ubc88\uc5d0 \ucd9c\uc2dc\ub41c \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\uac00 \uc5b4\ub5a4 \ud55c\uacc4\ub97c \uadf9\ubcf5\ud558\uae30 \uc704\ud574 \ud0c4\uc0dd\ud588\ub294\uc9c0 \uadf8 \ubc30\uacbd\uacfc \ud568\uaed8 \uc5d0\uc774\uc804\ud2b8 \ube4c\ub354\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \uc124\uc815\ud558\ub294 \ub2e4\uc591\ud55c \uc811\uadfc \ubc29\ubc95\uc5d0 \ub300\ud574\uc11c\ub3c4 \uc124\uba85\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/MFG-Session2\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\uc81c\uc870202.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1582) \ube0c\ub79c\ub4dc\ub97c \uc9c1\uc811 \uc18c\ud1b5\ud558\ub77c: D2C\ub85c \uc774\ub044\ub294 \uc0c8\ub85c\uc6b4 \uc81c\uc870 \ud328\ub7ec\ub2e4\uc784<\/p>\n<p>\uc774\ubc88 \uc138\uc158\uc5d0\uc11c\ub294 \uc548\uc900\uc218 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc601\uc5c5\ub300\ud45c\uc640 <a href=\"https:\/\/daedongmobility.co.kr\/\">\ub300\ub3d9\ubaa8\ube4c\ub9ac\ud2f0<\/a> \uc624\uc9c0\ud6c8 \uc0c1\ubb34\uac00 \ub300\ub2f4\uc744 \ud1b5\ud574 \uc81c\uc870\uc5c5 \uace0\uac1d\uc758 D2C \uc804\ub7b5 \ubc0f AI\ub97c \ud65c\uc6a9\ud55c \ucee4\uba38\uc2a4 \uc5f0\uacc4 \uc2dc\ub098\ub9ac\uc624\ub97c \uc18c\uac1c\ud558\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub300\ub3d9\ubaa8\ube4c\ub9ac\ud2f0\ub294 \ucee4\uba38\uc2a4\uc5d0 \ud65c\uc6a9\ud558\ub294 \ucc44\ub110\uc744 \ub2e4\uc591\ud55c \uac01\ub3c4\ub85c \ud65c\uc6a9\ud558\uae30 \uc704\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ub3c4\uc785\ud558\uc600\uace0, \ud604\uc7ac \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud65c\uc6a9\ud574 CRM \ud50c\ub7ab\ud3fc \u2018B2B \ud3ec\ud138\u2019\uc744 \uc6b4\uc601\ud558\uace0 \uc788\ub294\ub370\uc694. B2B \ud3ec\ud138\uc740 \ucd1d\ud310\uc774\ub098 \uc601\uc5c5\uc7a5, \ub300\ub9ac\uc810 \ub4f1\uc5d0 \ud55c\ud574 \uc811\uc18d\ud560 \uc218 \uc788\uc73c\uba70, \uae30\uc874 \ud30c\ud2b8\ub108\ub4e4\uc774 \uc0c8\ub85c\uc6b4 \uc2dc\uc2a4\ud15c \uad6c\ucd95\uc5d0 \ub300\ud574 \uac70\ubd80\uac10\uc744 \ub290\ub07c\uc9c0 \uc54a\uace0 \uc6d0\ud558\ub294 \uc635\uc158\uc744 \ud655\uc778\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c1\uad00\uc801\uc778 \uad6c\uc870\ub85c \uc124\uacc4\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\ucc98\ub7fc \uc138\uc77c\uc988\ud3ec\uc2a4 \uc194\ub8e8\uc158\uc740 \uc628\ub77c\uc778 \ubab0\uacfc \uc5c5\ubb34 \uc2dc\uc2a4\ud15c\uc744 \uacb0\ud569\ud574 \uc18c\ube44\uc790\uc640 \uc601\uc5c5 \ub2f4\ub2f9\uc790 \ubaa8\ub450\uac00 \ub192\uc740 \ub9cc\uc871\uac10\uc744 \ub290\ub084 \uc218 \uc788\uac8c \ub3d5\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/MFG-Session3\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\uc81c\uc87020320\uc218\uc815.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1583) Customer\uc640 Asset\uc744 \uc911\uc2ec\uc73c\ub85c \uc560\ud504\ud130 \uc601\uc5ed\uc5d0\uc11c\uc758 \uc218\uc775\uc744 \ucc3d\ucd9c\ud558\ub294 \uc0c8\ub85c\uc6b4 \uc811\uadfc\ubc95 : Asset Service Lifecycle Management<\/p>\n<p>\ucd5c\uadfc \uc7a5\ube44\ub098 \uc911\uc7a5\ube44\ub97c \ud310\ub9e4\ud558\ub294 \uae30\uc5c5\uc5d0\uc11c\ub294 \uc81c\ud488 \ub9e4\ucd9c\ubcf4\ub2e4 \uc11c\ube44\uc2a4 \ub9e4\ucd9c\uc758 \uc911\uc694\uc131\uc774 \ubd80\uac01\ub418\uba74\uc11c \uc5d0\uc14b \ub77c\uc774\ud504 \uc0ac\uc774\ud074 \ub9e4\ub2c8\uc9c0\uba3c\ud2b8(Asset Lifecycle Management)\uac00 \ud575\uc2ec \uacfc\uc81c\ub85c \ub5a0\uc624\ub974\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud574\ub2f9 \uc138\uc158\uc5d0\uc11c\ub294 <a href=\"https:\/\/www.linkedin.com\/in\/jinwoo-lee-0116091b3\/?originalSubdomain=kr\">\uc774\uc9c4\uc6b0 \uc77c\ubcf8 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc5b4\ub4dc\ubc14\uc774\uc800<\/a>\uac00 \uc5f0\uc0ac\ub85c \ucc38\uc5ec\ud574 \uc81c\uc870\uc5c5 \uae30\uc5c5\uc774 \uc5d0\uc14b \ub77c\uc774\ud504 \uc0ac\uc774\ud074\ub85c \uc0c8\ub85c\uc6b4 \uc11c\ube44\uc2a4 \uc218\uc775\uc744 \ucc3d\ucd9c\ud558\ub294 \uacfc\uc815\uc5d0 \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \ud65c\uc6a9\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ubc1c\ud45c \ub370\ubaa8\uc5d0\uc11c\ub294 \uc81c\uc870\uc5c5 \uae30\uc5c5 \ub2f4\ub2f9\uc790\uac00 CRM\uc5d0\uc11c HAVC(\uacf5\uc870\uc2dc\uc124) \ubaa8\ub4c8\uc758 \uc5c5\uc140\ub9c1 \ucea0\ud398\uc778\uc744 \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4\ub97c \ud65c\uc6a9\ud574 \uc131\uacf5\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\ub294 \ubaa8\uc2b5\uc774 \uc2dc\uc5f0\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \uc5b4\ub4dc\ubc14\uc774\uc800\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud65c\uc6a9\ud558\uba74 \uc11c\ube44\uc2a4 \ucffc\ud2b8\ub97c \uc0dd\uc131\ud558\uace0 \uc801\uc815 \uac00\uaca9\uc744 \uc81c\uc548\ud560 \uc218 \uc788\ub2e4\uace0 \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4. \ub098\uc544\uac00 \uc791\uc5c5 \uc9c0\uc2dc\ub97c \ud1b5\ud574 \uc11c\ube44\uc2a4 \uc13c\ud130 \uc900\ube44\ub97c \uc9c0\uc6d0\ud558\uace0, \uace0\uac1d\uc0ac\uc5d0 \uc608\ubc29 \uc815\ube44\ub97c \uc81c\uc548\ud558\ub294 \uc774\uba54\uc77c \uc791\uc131\ub3c4 \uc790\ub3d9\ud654\ud560 \uc218 \uc788\ub2e4\uace0 \ub367\ubd99\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub9c8\uc9c0\ub9c9\uc5d0\ub294 \uae00\ub85c\ubc8c \uc758\ub8cc \uc774\ubbf8\uc9d5 \uae30\uc5c5 <a href=\"https:\/\/www.vatech.co.kr\/\">\ubc14\ud14d<\/a>\uc758 \uae40\uc9c0\ud6c8 \ud300\uc7a5\uc774 \ud568\uaed8\ud558\uc600\ub294\ub370\uc694. \uadf8\ub294 \ubc14\ud14d\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uace0\uac1d\uacfc \uc790\uc0b0 \uc815\ubcf4\ub97c \uc5f0\uacb0\ud558\uc5ec, \ubd80\ud488 \ud310\ub9e4, \uc11c\ube44\uc2a4 \uacc4\uc57d, \ubcf4\uc99d \uad00\ub9ac \ub4f1\uc744 \ud3ec\ud568\ud55c \uc804 \uacfc\uc815\uc744 \ub514\uc9c0\ud138\ud654\ud55c \uc0ac\ub840\ub97c \ub4e4\ub824\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ud5a5\ud6c4\uc5d0\ub3c4 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud65c\uc6a9\ud574 \uc560\ud504\ud130 \uc0ac\uc5c5\uc5d0 \ud544\uc694\ud55c \ub370\uc774\ud130 \ubc0f \ud504\ub85c\uc138\uc2a4\ub97c \ucd5c\uc801\ud654\/\uc790\ub3d9\ud654\ud560 \uc608\uc815\uc774\ub77c\uace0 \ub367\ubd99\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<h2 id=\"track\">\ud50c\ub7ab\ud3fc Track<\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/Platform-Session1\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\ud50c\ub7ab\ud3fc201202.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1581) \ub611\ub611\ud55c &#8220;\uae30\uc5c5\uc6a9&#8221; AI\uc758 \uc870\uac74\uc740 \ubb34\uc5c7\uc77c\uae4c\uc694?<\/p>\n<p>AI \uc2dc\ub300\uc758 \uacbd\uc7c1\ub825\uc740 \ub370\uc774\ud130\ub97c \ud1b5\ud574 \uc720\uc758\ubbf8\ud55c \ube44\uc988\ub2c8\uc2a4 \uacb0\uacfc\ub97c \ucc3d\ucd9c\ud558\ub294 \ub370\uc11c \uc2dc\uc791\ub429\ub2c8\ub2e4. <a href=\"https:\/\/www.linkedin.com\/in\/bakershur09?originalSubdomain=kr\">\ud5c8\uc2b9\uc9c4 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc601\uc5c5\ub300\ud45c<\/a>\ub294 \ub611\ub611\ud55c \uae30\uc5c5\uc6a9 AI\ub97c \uc721\uc131\ud558\ub294 3\uac00\uc9c0 \ud301\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. 1\ubc88\uc9f8\ub85c\ub294 \ud68c\uc0ac \ubaa8\ub4e0 \ubd80\uc11c\uc5d0\uc11c \ub3d9\uc77c\ud558\uac8c \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \ud1b5\ud569 \ub370\uc774\ud130 \ud658\uacbd \uad6c\ucd95\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uc774\ub54c \ub370\uc774\ud130\ub294 \uc870\ud68c\uc640 \ubd84\uc11d\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc5c5\ubb34 \uc218\ud589, \ud611\uc5c5, \uc870\uc815 \uacfc\uc815 \ub4f1 \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4 \ud65c\ub3d9\uc744 \uae30\ub85d\ud560 \uc218 \uc788\ub294 \uad6c\uc870\uc5ec\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p>\ud1b5\ud569 \ub370\uc774\ud130\uc640 AI\ub97c \ud568\uaed8 \uad6c\ucd95\ud558\ub294 \ubcd1\ub82c\uc801 AI \uc804\ub7b5 \uc218\ud589\ub3c4 \uc911\uc694\ud569\ub2c8\ub2e4. \ud5c8 \uc601\uc5c5\ub300\ud45c\ub294 \uc774\ub7ec\ud55c \ubcd1\ub82c\uc2dd \uc5c5\ubb34\uc758 \uc131\uacf5 \uc0ac\ub840\ub85c \ub808\uc2a4\ud1a0\ub791 \uc608\uc57d \ud50c\ub7ab\ud3fc \u2018\uc624\ud508 \ud14c\uc774\ube14\u2019\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \uc624\ud508\ud14c\uc774\ube14\uc740 \uc6d4 30\ub9cc \uac74\uc758 VOC(\uace0\uac1d \uc758\uacac)\ub97c \uae30\ub85d\ud558\ub294 \ub3d9\uc2dc\uc5d0 9\ub9cc \uac74\uc744 AI \uc5d0\uc774\uc804\ud2b8\ub97c \ud1b5\ud574 \uc790\ub3d9\ud654\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\uc678\uc5d0\ub3c4 \uc138\uc77c\uc988\ud3ec\uc2a4\ucc98\ub7fc \uae30\uc5c5\uc758 \ubaa9\ud45c\ub97c \uc774\ud574\ud560 \uc218 \uc788\ub294 \ud30c\ud2b8\ub108\uc640\uc758 \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc2ed\ub3c4 \ud544\uc694\ud569\ub2c8\ub2e4. \ud5c8 \uc601\uc5c5\ub300\ud45c\ub294 AI \uae30\uc220\uc744 \ub2e8\uc21c\ud788 \ubb38\uc81c \ud574\uacb0\uc5d0 \ud65c\uc6a9\ud560 \ub54c\ubcf4\ub2e4\ub294 \ub2e4\ub978 \uc5c5\ubb34\ub098 \ub370\uc774\ud130\uc640 \uc5b4\ub5bb\uac8c \uc5f0\uacb0\ub418\ub294\uc9c0\ub97c \uace0\ubbfc\ud558\ub294 \uacfc\uc815\uc744 \ud1b5\ud574 \ube44\ub85c\uc18c \ub611\ub611\ud55c \uae30\uc5c5\uc6a9 AI\ub97c \ub9cc\ub4e4 \uc218 \uc788\ub2e4\uace0 \ubc1d\ud614\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/Platform-Session2\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\ud50c\ub7ab\ud3fc202.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1582) AI\uc758 \ud559\uc2b5 \ub370\uc774\ud130 \ub9c8\ub828 \ubc29\ubc95: \uc6b0\ub9ac \uae30\uc5c5 \ube44\uc988\ub2c8\uc2a4\ub97c \ub808\ucf54\ub529\ud558\uae30<\/p>\n<p>\uc138\uc158 2\uc5d0\uc11c\ub294 <a href=\"https:\/\/www.linkedin.com\/in\/earthnspace?originalSubdomain=kr\">\uc2e0\uc9c0\uc5f0 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc5d4\uc9c0\ub2c8\uc5b4<\/a>\uac00 \uc815\ud615\uc801 \ub370\uc774\ud130\ubd80\ud130 \ube44\uc815\ud615 \ub370\uc774\ud130\uae4c\uc9c0 \ub193\uce58\uc9c0 \uc54a\uace0 \uae30\uc5c5\uc5d0\uc11c \uc77c\uc5b4\ub098\ub294 \ubaa8\ub4e0 \ub370\uc774\ud130\ub97c \uccb4\uacc4\uc801\uc73c\ub85c \uc218\uc9d1\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \ub808\ucf54\ub529 \ube44\uacb0\uc744 \ub370\ubaa8\ub97c \ud1b5\ud574 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub54c \ub370\ubaa8\uc5d0\uc11c\ub294 \uac00\uc0c1\uc758 \ube0c\ub79c\ub4dc \u2018\ud3ec\ud130\ub9ac\u2019\uac00 \u2018\ub808\uc774\ube14 \ub77c\uc6b4\uc9c0\u2019\ub77c\ub294 \ud50c\ub7ab\ud3fc\uc5d0 \uc785\uc810\ud558\ub294 \uacfc\uc815\uc774 \uc18c\uac1c\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ud3ec\ud130\ub9ac \ub2f4\ub2f9\uc790\ub294 \uc785\uc810 \uc2e0\uccad\ubd80\ud130 \uc628\ubcf4\ub529 \ubc0f \uc815\uc0b0 \uc694\uccad\uae4c\uc9c0 \uc138\uc77c\uc988\ud3ec\uc2a4 \ud558\ub098\ub85c \ubaa8\ub450 \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub808\uc774\ube14 \ub77c\uc6b4\uc9c0 \ub2f4\ub2f9\uc790 \uc5ed\uc2dc \uc815\uc0b0 \ubcf4\uace0\uc11c\ub098 \ubbf8\uc9c0\uae09\uae08 \uc5ec\ubd80 \ub4f1\uc744 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \ud3ec\ud130\ub9ac\uc5d0\uac8c \uc54c\ub9b4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. CRM\uc744 \ubd84\uc11d\ud574 \uc5c5\uc140\ub9c1 \ub4f1\uc758 \ub9c8\ucf00\ud305 \uc804\ub7b5\uc744 \uc138\uc6b8 \uc218\ub3c4 \uc788\uc8e0.<\/p>\n<p>\uc2e0 \uc5d4\uc9c0\ub2c8\uc5b4\ub294 \uc774\ucc98\ub7fc \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud65c\uc6a9\ud558\uba74 \ud558\ub098\uc758 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \ub2e4\uc591\ud55c \uc774\ud574 \uad00\uacc4\uc790\uac00 \uac04\ud3b8\ud558\uac8c \uc6d0\ud558\ub294 \uc5c5\ubb34\ub97c \uc218\ud589\ud560 \uc218 \uc788\ub2e4\uace0 \ubc1d\ud614\uc2b5\ub2c8\ub2e4. \ub098\uc544\uac00 \ud1b5\ud569\ub41c \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \ud65c\uc6a9\ud558\uba74 \uc5ec\ub7ec \uacbd\ub85c\ub85c \uc218\uc9d1\ud55c \ub370\uc774\ud130\ub97c \uc815\uc81c\ud558\ub294 \ubc88\uac70\ub85c\uc6c0\ub3c4 \uc904\uc77c \uc218 \uc788\ub2e4\uace0 \ubc1d\ud614\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/form\/event\/Agentforce-Worldtour-Seoul\/Platform-Session3\/?d=pb\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/\ud50c\ub7ab\ud3fc203.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>(\uc138\uc1583) \uc2ac\ub799\uacfc \ud0dc\ube14\ub85c\ub97c \ud65c\uc6a9\ud55c AI Quick start<\/p>\n<p>\uadf8\ub807\ub2e4\uba74 \ud1b5\ud569 \ub370\uc774\ud130 \ud658\uacbd\uc744 \uac16\ucd94\uae30 \uc804\uae4c\uc9c0 AI \ud65c\uc6a9\uc740 \ubd88\uac00\ub2a5\ud55c \uac78\uae4c\uc694? \uadf8\ub807\uc9c4 \uc54a\uc2b5\ub2c8\ub2e4. \ub9cc\uc57d \ud1b5\ud569 \ub370\uc774\ud130 \ud658\uacbd\uc744 \uad6c\ucd95\ud560 \uc5ec\ub825\uc774 \uc548 \ub41c\ub2e4\uba74 \uc2ac\ub799\uacfc \ud0dc\ube14\ub85c(Tableau) \ub4f1\uc744 AI \ud601\uc2e0\uc5d0 \ud65c\uc6a9\ud574 \ubcf4\ub294 \uac83\ub3c4 \uc88b\uc740 \ubc29\ubc95\uc785\ub2c8\ub2e4. \uc138\uc158 3\uc5d0\uc11c\ub294 \uc8fc\ub2e4\ud61c \uc138\uc77c\uc988\ud3ec\uc2a4 \uc5d4\uc9c0\ub2c8\uc5b4\uc640 \uc774\uc11c\ud0dd \ud0dc\ube14\ub85c \uc601\uc5c5\ub300\ud45c\uac00 \uc5f0\uc0ac\ub85c \ucc38\uc5ec\ud574 \uc2ac\ub799(<a href=\"https:\/\/slack.com\/intl\/ko-kr\/\">Slack<\/a>)\uacfc \ud0dc\ube14\ub85c(<a href=\"https:\/\/www.tableau.com\/\">Tableau<\/a>)\ub97c \ud65c\uc6a9\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ub354\uc6b1 \uc801\uadf9\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\ub294 \uc804\ub7b5\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uba3c\uc800 \uc8fc\ub2e4\ud61c \uc5d4\uc9c0\ub2c8\uc5b4\ub294 \uc2ac\ub799\uc744 \ud568\uaed8 \ud65c\uc6a9\ud558\uba74 \uc5b4\ub5a4 \ud658\uacbd\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\ub294\uc9c0 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \uc2ac\ub799\uc744 \ud65c\uc6a9\ud574 \uc0dd\uc0b0\uc131\uc744 \uac1c\uc778\ubcc4\ub85c \uc5c5\ubb34 \uc6b0\uc120\uc21c\uc704\ub97c \uc790\ub3d9\uc73c\ub85c \ud655\uc778\ud560 \uc218 \uc788\uace0, \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \uc2ac\ub799\uc758 RFP(Request for Proposal)\ub97c \uc5f0\uacc4\ud574 \ub2f4\ub2f9\uc790 \uc9c0\uc815\uc744 \uc790\ub3d9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc678\uc5d0\ub3c4 \uc2ac\ub799 \ub0b4\ubd80 \ub370\uc774\ud130\ubfd0 \uc544\ub2c8\ub77c \uc11c\ub4dc\ud30c\ud2f0 \uc571\uacfc \uc5f0\ub3d9\ub41c \ub370\uc774\ud130\ub3c4 \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c \ud568\uaed8 \ubd84\uc11d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\uc11c\ud0dd \ud0dc\ube14\ub85c \uc601\uc5c5\ub300\ud45c\ub294 \ud0dc\ube14\ub85c \uc5d0\uc774\uc804\ud2b8(<a href=\"https:\/\/www.tableau.com\/products\/tableau-agent\">Tableau Agent<\/a>), \ud0dc\ube14\ub85c \ud384\uc2a4(<a href=\"https:\/\/www.tableau.com\/products\/tableau-pulse\">Tableau Pulse<\/a>) 2\uac00\uc9c0\ub97c \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ud0dc\ube14\ub85c \uc5d0\uc774\uc804\ud2b8(<a href=\"https:\/\/www.tableau.com\/products\/tableau-agent\">Tableau Agent<\/a>)\ub294 \ucd08\ubcf4 \uc720\uc800\uc5d0\uac8c, \ud0dc\ube14\ub85c \ud384\uc2a4(<a href=\"https:\/\/www.tableau.com\/products\/tableau-pulse\">Tableau Pulse<\/a>)\ub294 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\ud638\ud154\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8 \ud3ec\uc2a4 \uc6d4\ub4dc \ud22c\uc5b4 \uc11c\uc6b8(Agentforce World Tour Seoul: Industry Innovation) \ud589\uc0ac\ub97c \uac1c\ucd5c\ud588\uc2b5\ub2c8\ub2e4. \ud604\uc7a5\uc5d0\uc11c\ub294 \ub9ac\ud14c\uc77c\uacfc \uc18c\ube44\uc7ac, \uc81c\uc870, \ud50c\ub7ab\ud3fc \ubd84\uc57c&hellip;<\/p>\n","protected":false},"author":805,"featured_media":113,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[],"coauthors":[8],"class_list":["post-123","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ 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