{"id":140,"date":"2024-12-19T20:09:00","date_gmt":"2025-11-12T20:09:09","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=140"},"modified":"2025-11-27T09:35:10","modified_gmt":"2025-11-27T00:35:10","slug":"global-interview","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/global-interview\/","title":{"rendered":"AI \uc2dc\ub300, \ud55c\uad6d\uc5d0 \uc804\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uae00\ub85c\ubc8c \uc778\ud130\ubdf0"},"content":{"rendered":"

Q. \u201c\uc138 \ubc88\uc9f8 \ubb3c\uacb0\u201d\uc774\ub77c\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n

Salesforce\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub97c AI \uc2dc\ub300\uc758 \u2018\uc138 \ubc88\uc9f8 \ubb3c\uacb0\u2019\uc774\ub77c\uace0 \uc124\uba85\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc608\uce21 \ubc0f \uc0dd\uc131\ud615 AI\ub97c \ub118\uc5b4 \uc790\uc728\uc801\uc73c\ub85c \uc870\uce58\ub97c \ucde8\ud558\uace0 \uc9c0\uc18d\uc801\uc778 \uc778\uac04\uc758 \uac10\ub3c5 \uc5c6\uc774 \ubcf5\uc7a1\ud55c \ud504\ub85c\uc81d\ud2b8\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc874\uc758 \ucc57\ubd07\uc774\ub098 \ucf54\ud30c\uc77c\ub7ff\uc740 \uc0ac\ub78c\uc758 \uc9c0\uc2dc\uac00 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc AI \uc5d0\uc774\uc804\ud2b8\ub294 \ube44\uc988\ub2c8\uc2a4\uc758 \ub9e5\ub77d\uc744 \uc774\ud574\ud558\uace0 24\uc2dc\uac04 \uc5f0\uc911\ubb34\ud734\ub85c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud558\uba70, \uace0\uac1d\uacfc \uc9c1\uc6d0 \ubaa8\ub450\uc5d0\uac8c \uc801\uadf9\uc801\uc774\uace0 \uc758\ubbf8 \uc788\ub294 \uacb0\uacfc\ub97c \uc81c\uacf5\ud55c\ub2e4\ub294 \uc810\uc5d0\uc11c \ud2b9\uc9d5\uc801\uc785\ub2c8\ub2e4.<\/p>\n

Q. AI\ub97c \ube44\ub86f\ud55c \uc0c8\ub85c\uc6b4 \uae30\uc220\ub4e4\uc774 \uc5c5\ubb34 \uc601\uc5ed\uc744 \uc5b4\ub5bb\uac8c \ubc14\uafb8\uc5b4 \ub193\uc744\uae4c\uc694?<\/h2>\n

\ubbf8\ub798\uc5d0\ub294 AI\uc640 \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378(LLM)\uc774 \uac15\ub825\ud558\uace0 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ud544\uc218\uc801\uc778 \uc911\uc2ec \ub3c4\uad6c\ub85c \uc790\ub9ac\uc7a1\uc744 \uac83\uc785\ub2c8\ub2e4. \ub2e8\uc21c\ud788 \ubb38\uc11c\ub97c \uc694\uc57d\ud558\uace0 \ucd08\uc548\uc744 \uc791\uc131\ud574\uc8fc\ub294 \uc791\uc5c5\uc5d0\uc11c \uadf8\uce58\uc9c0 \uc54a\uace0, \uae30\uc5c5\uc758 \uac00\uc774\ub4dc\ub77c\uc778\uc5d0 \ub530\ub77c \uace0\uac1d\uc758 \uc694\uccad\uc0ac\ud56d\uc744 \uc774\ud589\ud558\uace0 \ub9c8\ucf00\ud305 \uc804\ub7b5 \uac1c\uc120\uacfc \uac19\uc774 \ub354\uc6b1 \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc744 \ucc98\ub9ac\ud560 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

\ubcf4\ub2e4 \uac1c\uc778\ud654\ub418\uace0 \ub9de\ucda4\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc601\uc5c5, \ub9c8\ucf00\ud305\uacfc \uac19\uc740 \ubd80\uc11c\ubcc4 \uc5c5\ubb34\ub4e4 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uac01\uae30 \ub2e4\ub978 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc758 \uc5c5\ubb34 \uc591\uc0c1\uc744 \ucd1d\uccb4\uc801\uc73c\ub85c \ubc14\uafb8\uc5b4 \ub193\uc744 \uac83\uc785\ub2c8\ub2e4. \uc9c1\uc6d0\ub4e4\uc740 \ub2e8\uc21c \ub178\ub3d9\uc5d0 \ud574\ub2f9\ud558\ub294 \ubc18\ubcf5\uc801\uc778 \uc5c5\ubb34\uc5d0\uc11c \ubc97\uc5b4\ub098 \uc870\uae08 \ub354 \uace0\uac1d\uacfc \ub9de\ub2ff\uc740 \uc601\uc5ed\uc5d0\uc11c\uc758 \uc5c5\ubb34\ub97c \uc218\ud589\ud558\uac8c \ub420 \uac83\uc774\uace0, \uace0\uac1d\ub4e4\uc740 \uc774\uc804\uacfc\ub294 \ub2e4\ub978 \uc18d\ub3c4\uc640 \ubc29\uc2dd\uc758 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uacbd\ud5d8\ud558\uac8c \ub420 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

Q. AI \uc5d0\uc774\uc804\ud2b8\uc758 \ubbf8\ub798\ub294 \uc5b4\ub5a0\ud55c \ubaa8\uc2b5\uc77c\uae4c\uc694?<\/h2>\n

AI \uc5d0\uc774\uc804\ud2b8\ub294 \ub2e8\uc21c\ud55c \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\ub294 \uc218\uc900\uc744 \ub118\uc5b4 \uc81c\ud488 \ucd9c\uc2dc, \ub9c8\ucf00\ud305 \uc804\ub7b5 \uac1c\uc120\uacfc \uac19\uc774 \uc870\uae08 \ub354 \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc744 \ucc98\ub9ac\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \ub3c4\uad6c\ub85c \uc131\uc7a5\ud560 \uac83\uc785\ub2c8\ub2e4. \uac01 \uc0b0\uc5c5\uacfc \uc5c5\ubb34 \uc601\uc5ed\uc5d0 \ub9de\ucda4\ud654\ub41c \uae30\ub2a5\uc744 \uc81c\uacf5\ud560 \uc774\ub7ec\ud55c AI \uc5d0\uc774\uc804\ud2b8\ub294 \ubbf8\ub798 \ube44\uc988\ub2c8\uc2a4\uc758 \ud544\uc218\uc801\uc778 \ub3c4\uad6c\ub85c\uc11c \uc790\ub9ac\uc7a1\uc744 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

Q. \ub9c8\uc9c0\ub9c9\uc73c\ub85c \uc804\ud558\uace0 \uc2f6\uc740 \uba54\uc2dc\uc9c0\uac00 \uc788\uc744\uae4c\uc694?<\/h2>\n

AI\uc758 \uc9c4\uc815\ud55c \uc7a0\uc7ac\ub825, Agentforce\ub294 \uc774\uc81c \ub9c9 \uc2dc\uc791\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc0ac\ub78c\uc774 \ub354\uc6b1 \uc0ac\ub78c\ub2e4\uc6cc\uc9c8 \uc218 \uc788\ub3c4\ub85d, \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ub0b4\uc5b4\ub193\uc740 AI \uc131\uacf5 \uacf5\uc2dd\uc778 Agentforce\uac00 \uadf8\ub824\ub098\uac08 \ubbf8\ub798\ub97c \uae30\ub300\ud574\uc8fc\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4.<\/p>\n

\"Startup<\/p>\n

– Peter Doolan, Chief Customer Officer (CCO) of Slack<\/p>\n

Q. Slack in Agentforce\ub294 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc5b4\ub5a0\ud55c \ubcc0\ud654\ub97c \uac00\uc838\uc62c\uae4c\uc694?<\/h2>\n

AI \ub3c4\uc785\uc758 \uc131\ud328\ub294 \uae30\uc874\uc758 \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc5d0 \uc5bc\ub9c8\ub098 AI\uac00 \uc790\uc5f0\uc2a4\ub7fd\uac8c \ud1b5\ud569\ub418\ub294\uc9c0\uc5d0 \ub2ec\ub824\uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub9ce\uc740 \ubd84\ub4e4\uaed8\uc11c \uc775\uc219\ud558\uac8c \uc0ac\uc6a9\ud558\uace0 \uacc4\uc2dc\ub294 Slack\uc5d0 \ud1b5\ud569\ub418\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc784\uc9c1\uc6d0\ub4e4\uc774 \uc0c8\ub85c\uc6b4 \ub3c4\uad6c\ub97c \ubc30\uc6b0\uc9c0 \uc54a\uace0\ub3c4 \uae30\uc874 \uc791\uc5c5 \ud658\uacbd\uc5d0\uc11c AI \uae30\ub2a5\uc744 \ud65c\uc6a9\ud560 \uc218 \uc788\ub2e4\ub294 \uc810\uc5d0\uc11c \ud070 \uc7a5\uc810\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Q. \uc2dc\uc7a5\uc758 \uc5ec\ud0c0 \uc81c\ud488\ub4e4\uacfc \ub2e4\ub978 Slack\ub9cc\uc758 \ucc28\ubcc4\ud654\ub41c \uac00\uce58\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n

Slack\uc758 \ucc28\ubcc4\uc810\uc740 \ub2e8\uc21c\ud55c \ud611\uc5c5 \ub3c4\uad6c\ub97c \ub118\uc5b4 \ud558\ub098\uc758 \uc5c5\ubb34 \uc6b4\uc601 \uccb4\uc81c\ub85c\uc11c \uc9c4\ud654\ud558\uace0 \uc790\ub9ac\uc7a1\uc558\ub2e4\ub294 \uc810\uc785\ub2c8\ub2e4.<\/p>\n

\ub2e4\ub978 \uc194\ub8e8\uc158\ub4e4 \ub610\ud55c \uc720\uc0ac\ud55c \uae30\ubcf8 \uae30\ub2a5\uc744 \uc81c\uacf5\ud560 \uc218\ub294 \uc788\uc9c0\ub9cc, \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ube44\ub86f\ud55c \ub2e4\uc591\ud55c \uc194\ub8e8\uc158\ub4e4\uacfc\uc758 \uae34\ubc00\ud55c \uc5f0\ub3d9\uc131\uc740 Slack\uc744 \ub3c5\ubcf4\uc801\uc778 \ud50c\ub7ab\ud3fc\uc73c\ub85c\uc11c \uc790\ub9ac\uc7a1\uac8c \ud574\uc900 \uc694\uc18c\uc774\uc8e0.<\/p>\n

Q. \ud55c\uad6d \uae30\uc5c5\ub4e4\uc911 Slack\uc744 \uace0\ub824\ud558\uc2dc\ub294 \ubd84\ub4e4\uc774 \ub9ce\uc2b5\ub2c8\ub2e4.<\/h2>\n

Slack\uc744 \ub3c4\uc785\ud558\ub294 \uac83\uc740 \ub2e8\uc21c\ud788 \uc0c8\ub85c\uc6b4 \ub3c4\uad6c\ub97c \uad6c\ud604\ud558\ub294 \uac83\uc774 \uc544\ub2d9\ub2c8\ub2e4. \ud558\ub098\uc758 \uc870\uc9c1\uc774 \u2018\uc5f0\uacb0\ub418\uace0 \ud611\uc5c5\ud558\ub294 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0a4\ub294 \uac83\u2019\uc785\ub2c8\ub2e4. \ub180\ub77c\uc6b8 \uc815\ub3c4\ub85c \ube60\ub974\uac8c \uc131\uc7a5\ud558\uace0 \uae30\ubbfc\ud55c \ud55c\uad6d \uae30\uc5c5\ub4e4\uc740 \uc0c8\ub85c\uc6b4 \ud615\ud0dc\uc758 \ub514\uc9c0\ud138 \uc6cc\ud06c\uc2a4\ud398\uc774\uc2a4\ub97c \uc120\ub3c4\ud560 \uc218 \uc788\ub294 \uae30\uc5c5\ub4e4\uc774\ub77c\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4.<\/p>\n

Q. \ub9c8\uc9c0\ub9c9\uc73c\ub85c \uc804\ud558\uace0 \uc2f6\uc740 \uba54\uc2dc\uc9c0\uac00 \uc788\uc744\uae4c\uc694?<\/h2>\n

\uc0c8\ub85c\uc6b4 \uc791\uc5c5 \ubc29\uc2dd\uc5d0 \ub3c4\uc804\ud558\uace0 \ud601\uc2e0\ud558\ub294 \uac83\uc744 \ub450\ub824\uc6cc\ud558\uc9c0 \ub9c8\uc2dc\uae38 \ubc14\ub78d\ub2c8\ub2e4. \uc138 \ubc88\uc9f8 AI \ubb3c\uacb0, Agentforce in Slack \uacfc \ud568\uaed8\ub77c\uba74 \uc6cc\ud06c\uc2a4\ud398\uc774\uc2a4\uc758 \ud601\uc2e0\uc744 \ub2ec\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"

Q. \u201c\uc138 \ubc88\uc9f8 \ubb3c\uacb0\u201d\uc774\ub77c\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub294 \ubb34\uc5c7\uc778\uac00\uc694? Salesforce\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub97c AI \uc2dc\ub300\uc758 \u2018\uc138 \ubc88\uc9f8 \ubb3c\uacb0\u2019\uc774\ub77c\uace0 \uc124\uba85\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc608\uce21 \ubc0f \uc0dd\uc131\ud615 AI\ub97c \ub118\uc5b4 \uc790\uc728\uc801\uc73c\ub85c \uc870\uce58\ub97c \ucde8\ud558\uace0 \uc9c0\uc18d\uc801\uc778 \uc778\uac04\uc758 \uac10\ub3c5 \uc5c6\uc774 \ubcf5\uc7a1\ud55c \ud504\ub85c\uc81d\ud2b8\ub97c…<\/p>\n","protected":false},"author":1,"featured_media":138,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[112],"coauthors":[8],"class_list":["post-140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-company-culture"],"yoast_head":"\nAI \uc2dc\ub300, \ud55c\uad6d\uc5d0 \uc804\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uae00\ub85c\ubc8c \uc778\ud130\ubdf0- \uc138\uc77c\uc988\ud3ec\uc2a4 - Salesforce<\/title>\n<meta name=\"description\" content=\"\ub354 \ub113\uc740 \uc138\uc0c1\uc5d0\uc11c \uc77c\ud558\uace0 \uc2f6\uc740 \ub2f9\uc2e0\uc744 \uc704\ud574. \uae00\ub85c\ubc8c 1\uc704 CRM \uae30\uc5c5 \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c\uc758 \uc778\ud130\ubdf0 \uacbd\ud5d8\uacfc \ucee4\ub9ac\uc5b4 \uc131\uc7a5 \uc774\uc57c\uae30\ub97c \uacf5\uc720\ud569\ub2c8\ub2e4. \ub3c4\uc804\ud558\ub294 \uc778\uc7ac\ub97c \uc704\ud55c \ucc44\uc6a9 \ud504\ub85c\uc138\uc2a4\uc640 \uc778\uc7ac\uc0c1, \uadf8\ub9ac\uace0 \uba74\uc811\uad00\uc758 \ub9c8\uc74c\uc744 \uc0ac\ub85c\uc7a1\ub294 \ud301\uc744 \uc9c0\uae08 \ud655\uc778\ud574 \ubcf4\uc138\uc694.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/global-interview\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI \uc2dc\ub300, \ud55c\uad6d\uc5d0 \uc804\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uae00\ub85c\ubc8c \uc778\ud130\ubdf0\" \/>\n<meta property=\"og:description\" content=\"\ub354 \ub113\uc740 \uc138\uc0c1\uc5d0\uc11c \uc77c\ud558\uace0 \uc2f6\uc740 \ub2f9\uc2e0\uc744 \uc704\ud574. \uae00\ub85c\ubc8c 1\uc704 CRM \uae30\uc5c5 \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c\uc758 \uc778\ud130\ubdf0 \uacbd\ud5d8\uacfc \ucee4\ub9ac\uc5b4 \uc131\uc7a5 \uc774\uc57c\uae30\ub97c \uacf5\uc720\ud569\ub2c8\ub2e4. \ub3c4\uc804\ud558\ub294 \uc778\uc7ac\ub97c \uc704\ud55c \ucc44\uc6a9 \ud504\ub85c\uc138\uc2a4\uc640 \uc778\uc7ac\uc0c1, \uadf8\ub9ac\uace0 \uba74\uc811\uad00\uc758 \ub9c8\uc74c\uc744 \uc0ac\ub85c\uc7a1\ub294 \ud301\uc744 \uc9c0\uae08 \ud655\uc778\ud574 \ubcf4\uc138\uc694.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/global-interview\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-12T20:09:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-27T00:35:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/Vivek20Mahapatra.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1220\" \/>\n\t<meta property=\"og:image:height\" content=\"876\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Salesforce Korea\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Salesforce Korea\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/global-interview\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/global-interview\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/image\/6a2eaeaff1fe89a20af388fa12e0a8d6\"}],\"headline\":\"AI \uc2dc\ub300, \ud55c\uad6d\uc5d0 \uc804\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uae00\ub85c\ubc8c 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