{"id":1829,"date":"2026-01-20T16:51:48","date_gmt":"2026-01-20T07:51:48","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1829"},"modified":"2026-03-05T13:24:57","modified_gmt":"2026-03-05T04:24:57","slug":"customer-zero-experience","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/customer-zero-experience\/","title":{"rendered":"\uc804 \uc138\uacc4 1\uc704 AI CRM\uc758 \uccab \ubc88\uc9f8 \uace0\uac1d\uc740 \ub204\uad6c\uc77c\uae4c?"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer Zero<\/strong>: \uace0\uac1d\uc5d0\uac8c \uc81c\uc548\ud558\uae30 \uc804, \uc138\uc77c\uc988\ud3ec\uc2a4 \uc784\uc9c1\uc6d0\uc774 \uc81c\ud488\uc758 \uccab \ubc88\uc9f8 \uc0ac\uc6a9\uc790\uac00 \ub418\uc5b4 \uc2e4\uc804 \uc778\uc0ac\uc774\ud2b8\ub97c \uba3c\uc800 \uac80\uc99d\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>Salesforce on Salesforce<\/strong>: \uac80\uc99d\ub41c \uacbd\ud5d8\uc744 \ub0b4\ubd80 \uc5c5\ubb34 \uc804\ubc18\uc5d0 \ub3c4\uc785\ud558\uc5ec, \uace0\uac1d\uacfc \ub3d9\uc77c\ud55c \ud658\uacbd\uc5d0\uc11c \uc194\ub8e8\uc158\uc758 \ud6a8\uc6a9\uc131\uc744 \uc9c1\uc811 \uc99d\uba85\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uacbd\ud5d8 \uae30\ubc18\uc758 \ud601\uc2e0<\/strong>: \ud53c\uce58 \ucef4\ud53c\ud2f0\uc158 \ub4f1 \ub0b4\ubd80 \ud65c\ub3d9\uc744 \ud1b5\ud574 \uccb4\ub4dd\ud55c \uc2e4\uc804 \uacbd\ud5d8\uc744 \uace0\uac1d \uc911\uc2ec\uc758 \uc124\ub4dd\ub825 \uc788\ub294 \ube44\uc988\ub2c8\uc2a4 \uc2a4\ud1a0\ub9ac\ub85c \uc804\ud658\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<footer class=\"wp-block-salesforce-blog-key-takeaways__footer\">\n\t\t\t\t\tThis summary was created with AI and reviewed by an editor.\t\t\t\t<\/footer>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<!-- Parallax Container -->\n<div class=\"parallax-container\" data-parallax-speed=\"0.5\" tabindex=\"-1\">\n\t\n\t<div class=\"parallax-content\">\n\t<div class=\"wp-block-salesforce-blog-parallax-container alignnone\"><\/div>\n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-\uc774\ub7f0-\ubd84\ub4e4\uaed8-\ucd94\ucc9c\ub4dc\ub824\uc694\"><strong><strong><strong><strong>\uc774\ub7f0 \ubd84\ub4e4\uaed8 \ucd94\ucc9c\ub4dc\ub824\uc694!<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-salesforce-blog-stats\">\n\t<div class=\"wp-block-salesforce-blog-stats__container\">\n\t\t<header class=\"wp-block-salesforce-blog-stats__stat\">\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__number\"><\/p>\n\t\t<\/header>\n\n\t\t<div class=\"wp-block-salesforce-blog-stats__content\">\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__headline\">\uace0\uac1d \uc911\uc2ec<\/p>\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__description\"><strong> \ubb38\ud654\ub97c \uace0\ubbfc\ud558\uc2dc\ub294 \ubd84<\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-salesforce-blog-stats\">\n\t<div class=\"wp-block-salesforce-blog-stats__container\">\n\t\t<header class=\"wp-block-salesforce-blog-stats__stat\">\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__number\"><\/p>\n\t\t<\/header>\n\n\t\t<div class=\"wp-block-salesforce-blog-stats__content\">\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__headline\">AI \uc804\ud658<\/p>\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__description\"><strong> \uc2dc\uc791\uc774 \ub9c9\ub9c9\ud558\uc2e0 \ubd84<\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-salesforce-blog-stats\">\n\t<div class=\"wp-block-salesforce-blog-stats__container\">\n\t\t<header class=\"wp-block-salesforce-blog-stats__stat\">\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__number\"><\/p>\n\t\t<\/header>\n\n\t\t<div class=\"wp-block-salesforce-blog-stats__content\">\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__headline\">\uae00\ub85c\ubc8c \uae30\uc5c5<\/p>\n\t\t\t<p class=\"wp-block-salesforce-blog-stats__description\"><strong> \ud601\uc2e0\uc774 \uad81\uae08\ud558\uc2e0 \ubd84<\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n\n<p><strong>\uc804 \uc138\uacc4 \uc218\ub9ce\uc740 \uae30\uc5c5\uc774 \uc120\ud0dd\ud55c CRM \uae30\uc5c5, \uc138\uc77c\uc988\ud3ec\uc2a4. \uadf8\ub4e4\uc758 \uccab \ubc88\uc9f8 \uace0\uac1d\uc740 \ub204\uad6c\uc77c\uae4c\uc694?<\/strong><\/p>\n\n\n\n<p>\ub180\ub78d\uac8c\ub3c4 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \u2018\uace0\uac1d\u2019\uc774 \uc544\ub2cc \u2018\uc2a4\uc2a4\ub85c\u2019\ub97c \uba3c\uc800 \uace0\uac1d\uc73c\ub85c \uc0bc\ub294\ub2e4\uace0 \uc774\uc57c\uae30\ud569\ub2c8\ub2e4. \uace0\uac1d\uc5d0\uac8c \uc194\ub8e8\uc158\uc744 \uc81c\uc548\ud558\uae30 \uc804 \ub0b4\ubd80 \uad6c\uc131\uc6d0\uc774 \uba3c\uc800 \uc368\ubcf4\uace0, \uba3c\uc800 \uc2e4\ud328\ud558\uace0, \uba3c\uc800 \uac80\uc99d\ud558\ub294 \ubb38\ud654. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc774 \ubc29\uc2dd\uc744 <strong>Customer Zero<\/strong>\ub77c\uace0 \ubd80\ub985\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc624\ub298\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc774\ub7f0 \ubb38\ud654\uac00 \uc5b4\ub5bb\uac8c \uc870\uc9c1 \uc548\uc5d0\uc11c \uc791\ub3d9\ud558\uba70 \uc2e4\ud604\ub418\uace0 \uc788\ub294\uc9c0 \ub0b4\ubd80 \ud589\uc0ac \uc18c\uc2dd\uacfc \ud568\uaed8 \uc0b4\ud3b4\ubcf4\ub824 \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blue-20-color has-text-color has-background has-link-color wp-elements-21f9ecc79a3d796a131f6f3002041d0e\" id=\"h-customer-zero\ub780\" style=\"background:linear-gradient(134deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%)\"><strong><strong><strong>Customer Zero\ub780?<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><br><a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/use-cases\/customer-zero\/\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Zero<\/a>\ub294 \uace0\uac1d\uc5d0\uac8c \uc194\ub8e8\uc158\uc744 \uc81c\uc548\ud558\uae30\uc5d0 \uc55e\uc11c, \uc138\uc77c\uc988\ud3ec\uc2a4 \uc784\uc9c1\uc6d0\ub4e4\uc774 \ud574\ub2f9 \uae30\uc220\uacfc \uc81c\ud488\uc758 \u2018<strong>\uccab \ubc88\uc9f8 \uace0\uac1d<\/strong>\u2019\uc774 \ub418\uc5b4 \ud604\uc5c5\uc5d0 \uc9c1\uc811 \uc801\uc6a9\ud574 \ubcf4\ub294 \ubb38\ud654\ub97c \uc758\ubbf8\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc6b0\ub9ac\ub294 \uc2e4\uc81c \uc5c5\ubb34 \ud658\uacbd\uc5d0 \uc81c\ud488\uc744 \ud22c\uc785\ud558\uc5ec <strong>\ubc1c\uc0dd \uac00\ub2a5\ud55c \uc608\uae30\uce58 \ubabb\ud55c \uc5b4\ub824\uc6c0\uc744 \uc120\uc81c\uc801\uc73c\ub85c \ud30c\uc545\ud558\uace0, \uc194\ub8e8\uc158\uc774 \uac00\uc838\uc624\ub294 \uc2e4\uc9c8\uc801\uc778 \ud6a8\uc728\uc758 \ubcc0\ud654\ub97c \ub370\uc774\ud130\ub85c \uac80\uc99d<\/strong>\ud569\ub2c8\ub2e4. \uae30\uc220\uc774 \uc6b0\ub9ac \uc790\uc2e0\uc758 \uc77c\ud558\ub294 \ubc29\uc2dd\uc744 \uc5b4\ub5bb\uac8c \ud601\uc2e0\ud558\ub294\uc9c0 \ub0b4\ubd80\uc5d0\uc11c \uba3c\uc800 \uce58\uc5f4\ud558\uac8c \uace0\ubbfc\ud558\uace0 \uadf8 \ud6a8\uacfc\ub97c \ubab8\uc18c \uccb4\ud5d8\ud558\ub294 \uacfc\uc815\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774\ub807\uac8c \uc313\uc778 \uac12\uc9c4 \uc2dc\ud589\ucc29\uc624\uc640 \uc2e4\uc804 \uc778\uc0ac\uc774\ud2b8\ub294, \ub2e8\uc21c\ud55c \uae30\ub2a5\uc744 \ub118\uc5b4 \uace0\uac1d\uc5d0\uac8c \uc804\ub2ec\ud558\ub294 \uba54\uc2dc\uc9c0\uc5d0 \ub3c5\ubcf4\uc801\uc778 \ud604\uc2e4\uc131\uacfc \uc124\ub4dd\ub825\uc744 \ub354\ud574\uc8fc\ub294 \uac15\ub825\ud55c \uadfc\uac70\uac00 \ub429\ub2c8\ub2e4.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201c\uc6b0\ub9ac\uac00 \uccab \ubc88\uc9f8 \uace0\uac1d\uc774 \ub418\uc5b4, \uc0ac\uc6a9\uc790\uc758 \uc2dc\uc120\uc73c\ub85c \uba3c\uc800 \uc2e4\ud328\ud558\uace0 \uc131\uacf5\ud558\uba70 \ub2f5\uc744 \ucc3e\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n<\/blockquote>\n<span class=\"citation-role\"><strong>Salesforce Korea<\/strong><\/span>\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fkr%2Fblog%2Fcustomer-zero-experience%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=%EC%A0%84%20%EC%84%B8%EA%B3%84%201%EC%9C%84%20AI%20CRM%EC%9D%98%20%EC%B2%AB%20%EB%B2%88%EC%A7%B8%20%EA%B3%A0%EA%B0%9D%EC%9D%80%20%EB%88%84%EA%B5%AC%EC%9D%BC%EA%B9%8C%3F\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=%EC%A0%84%20%EC%84%B8%EA%B3%84%201%EC%9C%84%20AI%20CRM%EC%9D%98%20%EC%B2%AB%20%EB%B2%88%EC%A7%B8%20%EA%B3%A0%EA%B0%9D%EC%9D%80%20%EB%88%84%EA%B5%AC%EC%9D%BC%EA%B9%8C%3F&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fkr%2Fblog%2Fcustomer-zero-experience%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fkr%2Fblog%2Fcustomer-zero-experience%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"\uc804 \uc138\uacc4 1\uc704 AI CRM\uc758 \uccab \ubc88\uc9f8 \uace0\uac1d\uc740 \ub204\uad6c\uc77c\uae4c?\" https:\/\/www.salesforce.com\/kr\/blog\/customer-zero-experience\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blue-20-color has-text-color has-background has-link-color wp-elements-9746270fe3200fbf2c243fb049e59472\" id=\"h-salesforce-on-salesforce-sons-\ub780\" style=\"background:linear-gradient(134deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%)\"><strong><strong><strong><strong><strong><strong>Salesforce on Salesforce(SonS)\ub780?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><br>Customer Zero\uac00 \ud601\uc2e0\uc744 \uc704\ud55c \u2018\uccab \ubc88\uc9f8 \uc2dc\ub3c4\u2019\ub77c\uba74, <strong><a href=\"https:\/\/www.salesforce.com\/kr\/salesforce-on-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce on Salesforce(SonS)<\/a><\/strong>\ub294 \uadf8 \uacbd\ud5d8\uc744 \uc77c\ud68c\uc131\uc5d0 \uadf8\uce58\uc9c0 \uc54a\uace0 <strong>\uc2e4\uc81c \ube44\uc988\ub2c8\uc2a4 \uc804\ubc18\uc5d0 \uccb4\uacc4\uc801\uc73c\ub85c \uc774\uc2dd\ud558\ub294 \ub2e8\uacc4<\/strong>\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub9c8\ucf00\ud305, \uc601\uc5c5, HR \ud300\uc744 \ud3ec\ud568\ud55c \uc804 \ubd80\uc11c \uad6c\uc131\uc6d0\ub4e4\uc740 \ub9e4\uc77c \uc138\uc77c\uc988\ud3ec\uc2a4 \uc194\ub8e8\uc158\uc744 \ud65c\uc6a9\ud574 \ud611\uc5c5\ud558\uace0 \uc131\uacfc\ub97c \ub9cc\ub4ed\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uae30\uc220\uc758 \uac00\uce58\ub97c \ub2e8\uc21c\ud788 \uba38\ub9ac\ub85c \uc774\ud574\ud558\ub294 \uac83\uc774 \uc544\ub2c8\ub77c, \ud604\uc5c5\uc758 \uce58\uc5f4\ud55c \uc77c\uc0c1 \uc18d\uc5d0\uc11c \uc9c1\uc811 \uad6c\ud604\ud574\ub0b4\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774\ub7ec\ud55c \uacfc\uc815\uc744 \ud1b5\ud574 \ucd95\uc801\ub41c \uc2e4\uc804 \ub178\ud558\uc6b0\ub294 \uace0\uac1d\uc5d0\uac8c \u201c\uc6b0\ub9ac\uac00 \ucc98\ud55c \ud658\uacbd\uc5d0\uc11c\ub3c4 \ub3d9\uc77c\ud55c \ubc29\uc2dd\uc73c\ub85c \uc131\uacf5\uc801\uc778 \uacb0\uacfc\ubb3c\uc744 \ub9cc\ub4e4\uc5b4\ub0b4\uace0 \uc788\uc2b5\ub2c8\ub2e4\u201d\ub77c\ub294 \uac15\ub825\ud55c \ud655\uc2e0\uacfc \uc2e0\ub8b0\ub97c \uc804\ud558\ub294 \uae30\ubc18\uc774 \ub429\ub2c8\ub2e4. <\/p>\n\n\n\n<p><strong>SonS\ub294 \uacb0\uad6d \ub0b4\ubd80\uc5d0\uc11c \uac80\uc99d\ub41c \ucd5c\uc801\uc758 \uc5c5\ubb34 \ubc29\uc2dd\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\ub9cc\uc758 \ub3c5\ubcf4\uc801\uc778 \ud45c\uc900\uc73c\ub85c \uc790\ub9ac \uc7a1\uc740 \uc0c1\ud0dc\ub97c \uc758\ubbf8\ud569\ub2c8\ub2e4.<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blue-20-color has-text-color has-background has-link-color wp-elements-d987cf0b248710dfe21602e1f71d0484\" id=\"h-pitch-competition-nbsp-customer-zero\ub97c-\uc2e4\ucc9c\ud558\ub294-\ud604\uc7a5\" style=\"background:linear-gradient(134deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%)\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Pitch Competition<\/strong>&nbsp; <strong>&#8211; Customer Zero\ub97c \uc2e4\ucc9c\ud558\ub294 \ud604\uc7a5<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><br>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 Customer Zero, SonS\uc640 \uac19\uc740 \ubb38\ud654\ub97c \uc774\ud574\ud558\uace0, \uc870\uc9c1 \uc548\uc5d0 \ud761\uc218\uc2dc\ud0a4\uae30 \uc704\ud574 \ub2e4\uc591\ud55c \uc2dc\ub3c4\ub97c \uc774\uc5b4\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4.<br><br><strong>Korea Pitch Competition<\/strong> \uc5ed\uc2dc \uadf8\uc911 \ud558\ub098\uc600\uc2b5\ub2c8\ub2e4.<br><br>\ub0b4\ubd80 \uc784\uc9c1\uc6d0\ub4e4\uc774 \uc9c1\uc811 \ucc38\uc5ec\ud55c \uc774\ubc88 Pitch Competition\uc740 \ub2e8\uc21c\ud788 \uc138\uc77c\uc988 \ubc1c\ud45c \uc5ed\ub7c9\uc744 \uaca8\ub8e8\ub294 \uc790\ub9ac\uac00 \uc544\ub2c8\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \ud589\uc0ac\uc758 \ubaa9\uc801\uc740 <strong>\u2018\uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988\u2019<\/strong>\ub77c\ub294 \uc0c8\ub85c\uc6b4 AI \ud328\ub7ec\ub2e4\uc784\uc744 \uace0\uac1d\uc758 \uc5b8\uc5b4\ub85c \uc124\uba85\ud558\uae30\uc5d0 \uc55e\uc11c, \ub0b4\ubd80 \uad6c\uc131\uc6d0\ub4e4\uc774 \uadf8 \uac1c\ub150\uc744 \ucda9\ubd84\ud788 \uc774\ud574\ud558\uace0 \uc788\ub294\uc9c0<strong> \uc2a4\uc2a4\ub85c \uc810\uac80<\/strong>\ud558\ub294 \ub370 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774 \uacfc\uc815\uc5d0\uc11c \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub2e4\uc2dc \ud55c \ubc88 <strong>\u2018Customer Zero\u2019<\/strong>\uc758 \uc758\ubbf8\ub97c \ub418\uc0c8\uae30\uace0 \ud559\uc2b5\ud558\ub294 \ub370 \uc9d1\uc911\ud588\uc2b5\ub2c8\ub2e4. \ub2e8\uc21c\ud788 \uae30\uc220\uc744 \uc18c\uac1c\ud558\ub294 \uc785\uc7a5\uc774 \uc544\ub2c8\ub77c, \ud601\uc2e0 \uae30\uc220\uc744 \uba3c\uc800 \ud65c\uc6a9\ud558\ub294 \uc0ac\uc6a9\uc790\ub85c\uc11c AI \uc804\ud658\uc744 \uc9c1\uc811 \uacbd\ud5d8\ud558\uace0 \uadf8 \uacfc\uc815\uc5d0\uc11c \ub290\ub080 \uace0\ubbfc\uacfc \uc778\uc0ac\uc774\ud2b8\ub97c \uc815\ub9ac\ud558\ub294 \uac83. \uadf8 \uacbd\ud5d8\uc774 \uc788\uc5b4\uc57c\ub9cc \uace0\uac1d\uc5d0\uac8c\ub3c4 <strong>\ud604\uc2e4\uc801\uc774\uace0 \uc124\ub4dd\ub825\uc788\ub294 \uc774\uc57c\uae30<\/strong>\ub97c \uc804\ud560 \uc218 \uc788\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<br><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc181d44e85&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc181d44e85\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07620.jpg?w=1024\" alt=\"\" class=\"wp-image-2043\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07620.jpg 7008w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07620.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07620.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07620.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07620.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07620.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07620.jpg?w=150&amp;h=100 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><br>\ud589\uc0ac\ub97c \uae30\ud68d\ud55c \uae40\uc9c0\ud76c \ub2d8\uc740 \uc774\ubc88 \ud504\ub85c\uadf8\ub7a8\uc758 \ubaa9\uc801\uc744 \uc774\ub807\uac8c \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>&#8220;\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ucd94\uad6c\ud558\ub294 Agentic Enterprise\uc758 \uc9c4\uc815\ud55c \ubaa8\uc2b5\uc744 Customer Zero\ub97c \ubc14\ud0d5\uc73c\ub85c \ud55c \uc2a4\ud1a0\ub9ac\ub85c \ud480\uc5b4\ub0b4\uace0, \uc774\ub97c \uace0\uac1d\uc5d0\uac8c \uc804\ub2ec\ud558\ub294 \ud504\ub808\uc820\ud14c\uc774\uc158 \uc5ed\ub7c9\uc744 \uae30\ub974\uae30 \uc704\ud574 \uae30\ud68d\ud55c \ud504\ub85c\uadf8\ub7a8\uc785\ub2c8\ub2e4 \ucc38\uac00\uc790\ub4e4\uc774 Agentic Enterprise\ub85c \ub098\uc544\uac00\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc5ec\uc815\uc744 \ubc30\uc6b0\ub294 \ub3d9\uc2dc\uc5d0, \uac01\uc790\uc758 \uc778\uc0ac\uc774\ud2b8\ub97c \uacf5\uc720\ud558\uba70 \ub3d9\uae30\ubd80\uc5ec\ub97c \ubc1b\uc744 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \ub370 \uc758\ubbf8\uac00 \uc788\uc2b5\ub2c8\ub2e4.&#8221;<\/p>\n\n\n\n<p>\uacb0\uacfc\uc801\uc73c\ub85c \uc774\ubc88 \ud589\uc0ac\ub294 \uc138\uc77c\uc988 \uc778\uc5d0\uc774\ube14\uba3c\ud2b8\ub97c \ub118\uc5b4, \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uba3c\uc800 \ubc30\uc6b0\uace0 \uac80\uc99d\ud55c \uacbd\ud5d8\uc744 \uc5b4\ub5bb\uac8c \uc2e4\uc81c \uc5c5\ubb34\uc640 \uace0\uac1d \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc73c\ub85c \uc5f0\uacb0\ud558\ub294\uc9c0 \ubcf4\uc5ec\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. AI \uc804\ud658\uc744 \ub9d0\ub85c \uc124\uba85\ud558\ub294 \ub370 \uadf8\uce58\uc9c0 \uc54a\uace0, \uc9c1\uc811 \uc0ac\uc6a9\ud574 \ubcf8 \uacbd\ud5d8\uc73c\ub85c \uc99d\uba85\ud588\ub2e4\ub294 \uc810\uc5d0\uc11c \uc758\ubbf8 \uc788\ub294 \uc2dc\uac04\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blue-20-color has-text-color has-background has-link-color wp-elements-8cab2123c8520480a855784661053e6c\" id=\"h-\ud604\uc7a5\uc758-\uc5b8\uc5b4\ub85c-\uc7ac\ud574\uc11d\ud55c-ai-\uc138-\uac00\uc9c0-\uc2dc\uc120\uc73c\ub85c-\ubcf8-\uc5d0\uc774\uc804\ud2f1-\uc5d4\ud130\ud504\ub77c\uc774\uc988\" style=\"background:linear-gradient(134deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%)\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>\ud604\uc7a5\uc758 \uc5b8\uc5b4\ub85c \uc7ac\ud574\uc11d\ud55c AI, \uc138 \uac00\uc9c0 \uc2dc\uc120\uc73c\ub85c \ubcf8 \uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><br>\uc774\ub0a0 \ubb34\ub300\uc5d0 \uc624\ub978 \uc138 \uba85\uc758 \ubc1c\ud45c\uc790\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 AI, \uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988(Agentic Enterprise)\ub97c \ub0b4\ubd80\uc5d0\uc11c \uba3c\uc800 \uacbd\ud5d8\ud55c Customer Zero \uc2a4\ud1a0\ub9ac\ub97c \ubc14\ud0d5\uc73c\ub85c \uc11c\ub85c \ub2e4\ub978 \ube44\uc720\uc640 \uc5b8\uc5b4\ub85c \ud480\uc5b4\ub0c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-gray-95-background-color has-background\" style=\"grid-template-columns:30% auto\"><figure class=\"wp-block-media-text__media\"><video controls src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/0108_salesforce_pitch_competition_interview_\ubc15\ud61c\ub9b0_CTA\uc0ad\uc81c_v1.mp4\"><\/video><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"h-\uc6b0\ub9ac-\ud68c\uc0ac\uc5d0-\ucc44\uc6a9\ud558\uace0-\uc2f6\uc740-\uc911\uace0\uc2e0\uc785-ai-agent\"><strong><strong><strong>\uc6b0\ub9ac \ud68c\uc0ac\uc5d0 \ucc44\uc6a9\ud558\uace0 \uc2f6\uc740 \uc911\uace0\uc2e0\uc785, AI Agent<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"is-style-inline-form-paragraph has-gray-10-color has-text-color has-link-color wp-elements-e197fd0b3b47c97720c2aff075f2e730\"><strong><strong>\ubc15\ud61c\ub9b0 | <\/strong>\uc601\uc5c5\ub300\ud45c<\/strong><\/p>\n\n\n\n<p>\uc778\ud134\uacfc \ub2e4\ub974\uac8c \uc811\uadfc\uad8c\ud55c\uc774 \uc788\ub294 \uc911\uace0\uc2e0\uc785\uc740 \uace0\uac1d \ubb38\uc758\uac00 \uc654\uc744 \ub54c \ub370\uc774\ud130\ub97c \ubcf4\uace0 \uc9c1\uc811 \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc751\ub300 5\ub2ec \uac04 63\ub9cc \uac74 \ud574\uacb0, ERP \uc870\ud68c \ud6c4 \uc9c1\uc811 \ubc30\uc1a1\uc9c0 \ubcc0\uacbd, \ubc18\ud488 \ubc30\uc1a1\uae4c\uc9c0. \uc989\uc2dc \ud22c\uc785 \uac00\ub2a5\ud55c \uc2e4\ubb34\uc790, AI \uc5d0\uc774\uc804\ud2b8\ub97c \uace0\uc6a9\ud574\ubcf4\uc138\uc694.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/form\/webinar\/sons-ai-employee\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc804\uccb4 \uc601\uc0c1 \ubcf4\ub7ec\uac00\uae30<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 30%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"h-\ubd88\ud544\uc694\ud55c-\ud504\ub85c\uc138\uc2a4\ub97c-\ud55c-\ubc88\uc5d0-\ub6ab\uc5b4\ubc84\ub9ac\ub294-ai-\uc6dc\ud640-\uc5d0\uc774\uc804\ud2f1-\uc5d4\ud130\ud504\ub77c\uc774\uc988\"><strong><strong><strong>\ubd88\ud544\uc694\ud55c \ud504\ub85c\uc138\uc2a4\ub97c \ud55c \ubc88\uc5d0 \ub6ab\uc5b4\ubc84\ub9ac\ub294 AI \uc6dc\ud640, \uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"is-style-inline-form-paragraph has-gray-10-color has-text-color has-link-color wp-elements-ab34ca5c2ea821bc2d27e000ef5813b6\"><strong><strong>\ubc31\uc9c4\ud76c | SDR<\/strong><\/strong><\/p>\n\n\n\n<p>3\uba85\uc758 \ub9ac\uc18c\uc2a4\ub85c 200\uba85\uc5d0 \ub2ec\ud558\ub294 \uc9c1\uc6d0\uc758 \uc9c8\uc758\uc751\ub2f5\uc744 \ub2f4\ub2f9\ud558\ub294 \uc9c1\uc6d0\uc6a9 \uc5d0\uc774\uc804\ud2b8. 500\ub9cc \uba85\uc758 \uace0\uac1d \uc99d\ub300\ub97c \uc704\ud574 \ub9c8\ucf00\ud305, \uc601\uc5c5, \uc0ac\ud6c4\uad00\ub9ac\uc5d0 \uc989\uac01\uc801 \ud65c\uc6a9\uc774 \uac00\ub2a5\ud55c \uace0\uac1d\uc6a9 \uc5d0\uc774\uc804\ud2b8. \ub2e8\uc77c\ud654\ub41c \ud50c\ub7ab\ud3fc \uc548\uc5d0\uc11c \uace0\uac1d\uacfc \uc9c1\uc6d0 \uc0ac\uc774\uc5d0 \ud544\uc694\ud55c \ud310\ub2e8\uacfc \uc2e4\ud589\uc744 \ud55c \ubc88\uc5d0 \uc5f0\uacb0\ud574\ubcf4\uc138\uc694.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/form\/webinar\/sons-ai-sdr-agent\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc804\uccb4 \uc601\uc0c1 \ubcf4\ub7ec\uac00\uae30<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><video controls src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/0108_salesforce_pitch_competition_interview_\ubc31\uc9c4\ud76c_\uc0ac\uc5c5\uac1c\ubc1c_v1.mp4\"><\/video><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-gray-95-background-color has-background\" style=\"grid-template-columns:30% auto\"><figure class=\"wp-block-media-text__media\"><video controls src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/0108_salesforce_pitch_competition_interview_\ud5c8\uc2b9\uc9c4_\uc138\uc77c\uc988_v1.mp4\"><\/video><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"h-\ube44\uc988\ub2c8\uc2a4\uc758-\ubc14\uc774\ud0c8-\uc0ac\uc778\uc744-\uc2e4\uc2dc\uac04\uc73c\ub85c-\uac10\uc9c0\ud558\uace0-\ubc18\uc751\ud558\ub294-\ub514\uc9c0\ud138-\uc790\uc728\uc2e0\uacbd\uacc4\"><strong><strong>\ube44\uc988\ub2c8\uc2a4\uc758 \ubc14\uc774\ud0c8 \uc0ac\uc778\uc744 \uc2e4\uc2dc\uac04\uc73c\ub85c \uac10\uc9c0\ud558\uace0 \ubc18\uc751\ud558\ub294 \ub514\uc9c0\ud138 \uc790\uc728\uc2e0\uacbd\uacc4<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"is-style-inline-form-paragraph has-gray-10-color has-text-color has-link-color wp-elements-374425dee7509488152dc43ea95ff904\"><strong>\ud5c8\uc2b9\uc9c4 | \uc601\uc5c5\ub300\ud45c<\/strong><\/p>\n\n\n\n<p>AI \ub3c4\uc785 \uc2e4\ud328\uc758 \uc6d0\uc778\uc740 \ube44\uc988\ub2c8\uc2a4\ub97c \uae30\uacc4 \ubd80\ud488 \ub2e4\ub8e8\ub4ef \uc811\uadfc\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \ub204\uc801 180\ub9cc \uac74\uc758 \ucf00\uc774\uc2a4 \ucc98\ub9ac, 1\uc5b5 \ub2ec\ub7ec\uc758 \ube44\uc6a9 \uac10\uc18c \uc608\uce21. \ub370\uc774\ud130\uc640 \uc5c5\ubb34 \ub9e5\ub77d\uc774 \ub04a\uae40 \uc5c6\uc774 \uc5f0\uacb0\ub418\ub294 \uc0b4\uc544\uc788\ub294 \ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud574 \uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc5ec\uc815\uc5d0 \ud568\uaed8\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/form\/webinar\/sons-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc804\uccb4 \uc601\uc0c1 \ubcf4\ub7ec\uac00\uae30<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\n\n\n<p><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blue-20-color has-text-color has-background has-link-color wp-elements-b14e8234f9499bfa61648ca12561ca3b\" id=\"h-\uc2b9\ubd80\ubcf4\ub2e4-\uac12\uc9c4-\ubc30\uc6c0-\ud55c-\uba85\uc758-\uacbd\ud5d8\uc774-\ubaa8\ub450\uc758-\uc131\uacf5-\ubc29\uc815\uc2dd\uc774-\ub418\ub294-\uc21c\uac04\" style=\"background:linear-gradient(134deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%)\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>\uc2b9\ubd80\ubcf4\ub2e4 \uac12\uc9c4 \ubc30\uc6c0, \ud55c \uba85\uc758 \uacbd\ud5d8\uc774 \ubaa8\ub450\uc758 \uc131\uacf5 \ubc29\uc815\uc2dd\uc774 \ub418\ub294 \uc21c\uac04<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc181d47846&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc181d47846\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07376-1.jpg?w=1024\" alt=\"\" class=\"wp-image-2042\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07376-1.jpg 7008w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07376-1.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07376-1.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07376-1.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07376-1.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07376-1.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/12\/DSC07376-1.jpg?w=150&amp;h=100 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\ud589\uc0ac \ud604\uc7a5\uc5d0\uc11c\ub294 \uac01 \ubc1c\ud45c\uac00 \ub05d\ub0a0 \ub54c\ub9c8\ub2e4 \uc9c1\uc6d0\ub4e4\uc758 \uc0dd\uc0dd\ud55c \ubc18\uc751\uacfc \ud53c\ub4dc\ubc31\uc774 \uc774\uc5b4\uc84c\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>\u201c\uace0\uac1d\uc758 \ud398\uc778\ud3ec\uc778\ud2b8\ub97c \ub514\ud14c\uc77c\ud558\uac8c \uc5f0\uacb0\ud574 \uc124\ub4dd\uc774 \ub418\uc5c8\ub2e4.\u201d<br>\u201c\uc5ec\ub7ec \ubc29\uc2dd\uc73c\ub85c \ube44\uc720\ud55c \uac83\uc774 \uc2e0\uc120\ud558\uace0 \uc7ac\ubc0c\uc5c8\ub2e4.\u201d<br>\u201cCustomer Zero \uad00\uc810\uc5d0\uc11c \uacbd\ud5d8\uc744 \ubc14\ud0d5\uc73c\ub85c \uc124\uba85\ud55c \ubd80\ubd84\uc5d0 \ubbff\uc74c\uc774 \uac04\ub2e4.\u201d<\/em><strong><em><br><\/em><\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\">\uc774\ub294 Customer Zero, SonS \ubb38\ud654\uac00 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc548\uc5d0 \uc790\uc5f0\uc2a4\ub7fd\uac8c \uc2a4\uba70\ub4dc\ub294 \ud604\uc7a5\uc784\uc744 \uc54c\uac8c \ud574\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. \ubfd0\ub9cc \uc544\ub2c8\ub77c, \ub3d9\ub8cc\ub4e4\uc758 \ud53c\uce58\ub97c \uc9c1\uc811 \ubcf4\uace0 \uac01\uc790\uac00 \uace0\uac1d\uc5d0\uac8c \uc5b4\ub5a4 \ubc29\uc2dd\uc73c\ub85c \uba54\uc2dc\uc9c0\ub97c \uc804\ub2ec\ud558\ub294\uc9c0 \uacf5\uc720\ud558\uba70 <strong>\uc124\ub4dd\ub825 \uc788\ub294 \uc138\uc77c\uc988 \uc2a4\ud1a0\ub9ac<\/strong>\ub97c \ud568\uaed8 \ud559\uc2b5\ud558\ub294 \uc790\ub9ac\uc774\uae30\ub3c4 \ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud2b9\ud788 \ucd5c\uc885 \uc9c4\ucd9c\uc790\ub4e4\uc740 \ub9ac\ub354\uc2ed\uacfc\uc758<strong> 1:1 \uc0ac\uc804 \ud53c\ub4dc\ubc31 \uc138\uc158<\/strong>\uc744 \ud1b5\ud574 \uba54\uc2dc\uc9c0 \uad6c\uc870\uc640 \uc804\ub2ec \ubc29\uc2dd\uc5d0 \ub300\ud55c \uad6c\uccb4\uc801\uc778 \ucf54\uce6d\ub3c4 \ubc1b\uc744 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \ud604\uc7a5\uc740 \uacb0\uacfc\ubcf4\ub2e4 \uacfc\uc815\uc5d0 \ub354 \ub9ce\uc740 \ubc15\uc218\uac00 \uc3df\uc544\uc84c\uace0, \uc774\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc131\uacfc \uc774\uc804\uc5d0<strong> \u2018\uc131\uc7a5\ud558\ub294 \uacbd\ud5d8\u2019<\/strong>\uc744 \uc911\uc694\ud558\uac8c \uc5ec\uae34\ub2e4\ub294 \uac83\uc744 \ubcf4\uc5ec\uc8fc\ub294 \uc21c\uac04\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blue-20-color has-text-color has-background has-link-color wp-elements-c6c63f89342be9503a02ceb53f6e48f2\" id=\"h-\uace0\uac1d\uc5d0\uac8c-\uc81c\uc548\ud558\uae30-\uc804-\uc6b0\ub9ac\uac00-\uba3c\uc800-\uacbd\ud5d8\ud569\ub2c8\ub2e4\" style=\"background:linear-gradient(134deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%)\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>\uace0\uac1d\uc5d0\uac8c \uc81c\uc548\ud558\uae30 \uc804, \uc6b0\ub9ac\uac00 \uba3c\uc800 \uacbd\ud5d8\ud569\ub2c8\ub2e4.<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><br>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uace0\uac1d\uc744 \ucd5c\uc6b0\uc120\uc73c\ub85c \uc0dd\uac01\ud558\uba70 \uc2e0\ub8b0\ub97c \uae30\ubc18\uc73c\ub85c \ud601\uc2e0\ud569\ub2c8\ub2e4. \uadf8\ub807\uae30 \ub54c\ubb38\uc5d0 \uace0\uac1d\uc5d0\uac8c \ubcc0\ud654\ub97c \uc774\uc57c\uae30\ud558\uae30 \uc804\uc5d0 <strong>\uc6b0\ub9ac\uac00 \uba3c\uc800 \ubcc0\ud574\ubd05\ub2c8\ub2e4.<\/strong>  \uba3c\uc800 \uc368\ubcf4\uace0, \uba3c\uc800 \uc2e4\ud328\ud558\uace0, \uba3c\uc800 \uc131\uacfc\ub97c \ud655\uc778\ud55c \ub4a4 \uadf8 \uacbd\ud5d8\uc744 \uace0\uac1d\uc5d0\uac8c \uacf5\uc720\ud569\ub2c8\ub2e4. \uc774\uac83\uc774 \uae00\ub85c\ubc8c NO1. \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ub9d0\ud558\ub294 <strong>Customer Zero<\/strong>\uc774\uba70, \uc804 \uc138\uacc4\uac00 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uc2e0\ub8b0\ud558\ub294 \uc774\uc720\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\uace0\uac1d \uc131\uacf5, <strong>Salesforce<\/strong>\uac00 \uba3c\uc800 \uacbd\ud5d8\ud569\ub2c8\ub2e4<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub9e4\uc77c \uc790\uc0ac \uae30\uc220\uc744 \uc9c1\uc811 \uac80\uc99d\ud558\uace0 \uc2e4\ubb34\uc5d0 \uc801\uc6a9\ud558\uba70 \uc5d0\uc774\uc804\ud2b8 \uc911\uc2ec \uae30\uc5c5\uc73c\ub85c \uc9c4\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\ud601\uc2e0 \uacfc\uc815\uc5d0\uc11c \ubc1c\uacac\ud55c \uae4a\uc774 \uc788\ub294 \uc778\uc0ac\uc774\ud2b8\uc640 \uc2e4\uc81c \uc131\uacf5 \uc0ac\ub840, \uadf8\ub9ac\uace0 \uc6b0\ub9ac\uac00 \ubc30\uc6b4 \uad50\ud6c8\ub4e4\uc744 \uc544\ub08c\uc5c6\uc774 \ub098\ub204\uace0\uc790 \ud569\ub2c8\ub2e4.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/kr\/salesforce-on-salesforce\">\uc9c0\uae08 \ubcf4\ub7ec\uac00\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"321\" height=\"157\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/01\/sons-logo-Photoroom.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/01\/sons-logo-Photoroom.png 321w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/01\/sons-logo-Photoroom.png?w=300&amp;h=147 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/01\/sons-logo-Photoroom.png?w=150&amp;h=73 150w\" sizes=\"auto, (max-width: 321px) 100vw, 321px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ub0b4\ubd80\uc5d0\uc11c \uac80\uc99d\ub41c \uc131\uacf5 \ubc29\uc815\uc2dd, Salesforce on 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