{"id":2181,"date":"2026-01-30T08:50:09","date_gmt":"2026-01-29T23:50:09","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=2181"},"modified":"2026-02-02T08:51:36","modified_gmt":"2026-02-01T23:51:36","slug":"5-takeaways-agentforce-ai-agent-implementation","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/5-takeaways-agentforce-ai-agent-implementation\/","title":{"rendered":"Salesforce Help\uc5d0 \ub3c4\uc785\ub41c Agentforce \uad6c\ud604 \uacfc\uc815\uc5d0\uc11c \uc5bb\uc740 5\uac00\uc9c0 \ud575\uc2ec \uc778\uc0ac\uc774\ud2b8"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc555\ub3c4\uc801\uc778 \uc11c\ube44\uc2a4 \uc131\uacfc \uc99d\uba85<\/strong>: Agentforce \ub3c4\uc785 \uccab \ub2ec \ub9cc\uc5d0 \ubb38\uc758 \uc0ac\ud56d\uc758 81%\ub97c \ucc98\ub9ac\ud588\uc73c\uba70, \uc5f0\uac04 \uc57d 5,000\ub9cc \ub2ec\ub7ec\uc758 \ube44\uc6a9 \uc808\uac10\uc744 \ub2ec\uc131\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130 \ud1b5\ud569 \uae30\ubc18\uc758 \uac1c\uc778\ud654 \uc11c\ube44\uc2a4<\/strong>: Data Cloud\ub97c \ud1b5\ud574 74\ub9cc \uac1c \uc774\uc0c1\uc758 \ucf58\ud150\uce20\uc640 \uc815\ud615\u00b7\ube44\uc815\ud615 \ub370\uc774\ud130\ub97c \uacb0\ud569\ud558\uc5ec \uace0\uac1d\ubcc4 \ub9de\ucda4\ud615 \uc815\ubc00 \ub2f5\ubcc0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc778\uac04\uacfc AI\uc758 \uc720\uae30\uc801 \ud611\uc5c5<\/strong>: \ubc18\ubcf5 \uc5c5\ubb34\ub294 \uc5d0\uc774\uc804\ud2b8\uac00 \ucc98\ub9ac\ud558\ub418 \ubcf5\uc7a1\ud55c \uc0ac\uc548\uc740 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc989\uc2dc \uc778\uacc4\ud558\ub294 \uc124\uacc4\ub97c \ud1b5\ud574 \uae30\uc220\uacfc \uc0ac\ub78c \uc0ac\uc774\uc758 \uc644\ubcbd\ud55c \uade0\ud615\uc744 \uc2e4\ud604\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<footer class=\"wp-block-salesforce-blog-key-takeaways__footer\">\n\t\t\t\t\tThis summary was created with AI and reviewed by an editor.\t\t\t\t<\/footer>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<p>\ub3c4\uc6c0\uc774 \ud544\uc694\ud560 \ub54c \ub204\uad6c\ub098 \uc27d\uace0 \ub048\uae40\uc5c6\ub294 \uacbd\ud5d8\uc744 \uc6d0\ud569\ub2c8\ub2e4. \uc0c1\ub2f4\uc6d0 \uc5f0\uacb0\uc744 \uae30\ub2e4\ub9ac\uac70\ub098 \ub2f5\ubcc0\uc744 \ucc3e\uae30 \uc704\ud574 \ud1a0\ub860 \uac8c\uc2dc\ud310\uacfc \uae30\uc0ac\ub4e4\uc744 \ub4a4\uc9c0\uace0 \uc2f6\uc5b4 \ud558\ub294 \uc0ac\ub78c\uc740 \uc544\ubb34\ub3c4 \uc5c6\uc8e0. \ud558\uc9c0\ub9cc \uadf8\ub7f0 \ub9e4\ub044\ub7ec\uc6b4 \uacbd\ud5d8\uc744 \ub9cc\ub4dc\ub294 \uac83\uc740 \uacb0\ucf54 \uc26c\uc6b4 \uc77c\uc774 \uc544\ub2d9\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc778\uc801 \uc9c0\uc6d0\uc758 \uaddc\ubaa8\ub97c \ud0a4\uc6b0\ub294 \uac83\uc740 \ube44\uc6a9\uc774 \ub9ce\uc774 \ub4e4\uace0, \uc140\ud504 \uc11c\ube44\uc2a4\ub294 \uc5b4\ub290 \uc9c0\uc810\uc5d0 \uc774\ub974\uba74 \uc0ac\uc6a9\uc790\uc5d0\uac8c \ubc84\uac70\uc6b4 \uc9d0\uc774 \ub429\ub2c8\ub2e4. \uace0\uac1d\uc740 \ub354 \ub098\uc740 \uac83\uc744 \uc6d0\ud569\ub2c8\ub2e4. \uc0ac\ub78c\uc5d0\uac8c \uc9c8\ubb38\ud558\ub294 \ub4ef\ud55c \ud3b8\uc548\ud568\uacfc \uc218\ucc9c \uac1c\uc758 \uc9c0\uc2dd \ubb38\uc11c\ub97c \uc989\uc2dc \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \uc18d\ub3c4\uac00 \uacb0\ud569\ub41c \uacbd\ud5d8 \ub9d0\uc774\uc8e0. AI \uc5d0\uc774\uc804\ud2b8\uac00 \ubc14\ub85c \uc774 \ub450 \uac00\uc9c0\ub97c \ud558\ub098\ub85c \ubb36\uc5b4\uc8fc\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>Salesforce\uc5d0\uc11c\ub294 \uc77c\ud558\ub294 \ubc29\uc2dd\uacfc \uace0\uac1d\uacfc \uc18c\ud1b5\ud558\ub294 \ubc29\uc2dd\uc5d0 AI \uc5d0\uc774\uc804\ud2b8\ub97c \ub3c4\uc785\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc0ac\ub78c\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \ud300\uc744 \uc774\ub8e8\uc5b4 \ubaa8\ub4e0 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \ub354\uc6b1 \ub9e4\ub044\ub7fd\uace0 \uc758\ubbf8 \uc788\uac8c \ub9cc\ub4dc\ub294 \ubbf8\ub798\ub97c \uadf8\ub9ac\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc624\ub298\ub0a0, \uc6b0\ub9ac\ub294 \ucd5c\uadfc <a href=\"https:\/\/help.salesforce.com\/s\/\">Salesforce Help\u279a<\/a> \uc0ac\uc774\ud2b8\uc5d0 \ucd9c\uc2dc\ub41c <a href=\"https:\/\/www.salesforce.com\/agentforce\/\">Agentforce\u279a<\/a>\ub97c \ud1b5\ud574 \uc774\ubbf8 \uadf8 \uccab\uac78\uc74c\uc744 \ub5d0\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \uc9c0\uc6d0\uc744 \ub354 \ub2e8\uc21c\ud558\uace0 \uc9c1\uad00\uc801\uc73c\ub85c \ub9cc\ub4e4\uc5b4\uc8fc\ub294 \ud480\uc2a4\ud06c\ub9b0 \uacbd\ud5d8\uc744 \uc120\uc0ac\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0d3a4721a3&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0d3a4721a3\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"666\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/11\/CSG-Blog-Customer-Zero_-Agentforce-on-Help-Inblog-Image.png?w=1500\" alt=\"Agentforce is ready to provide assistance on Salesforce Hellp.\" class=\"wp-image-2180\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2024\/11\/CSG-Blog-Customer-Zero_-Agentforce-on-Help-Inblog-Image.png 1500w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2024\/11\/CSG-Blog-Customer-Zero_-Agentforce-on-Help-Inblog-Image.png?w=300&amp;h=195 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2024\/11\/CSG-Blog-Customer-Zero_-Agentforce-on-Help-Inblog-Image.png?w=768&amp;h=500 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2024\/11\/CSG-Blog-Customer-Zero_-Agentforce-on-Help-Inblog-Image.png?w=1024&amp;h=666 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2024\/11\/CSG-Blog-Customer-Zero_-Agentforce-on-Help-Inblog-Image.png?w=150&amp;h=98 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce\ub294-agentforce\uc758-0\ubc88\uc9f8-\uace0\uac1d-customer-zero-\uc785\ub2c8\ub2e4\"><strong>Salesforce\ub294 Agentforce\uc758 0\ubc88\uc9f8 \uace0\uac1d(Customer Zero)\uc785\ub2c8\ub2e4<\/strong><\/h2>\n\n\n\n<p>\uc5f0\uac04 6\ucc9c\ub9cc \uac74 \uc774\uc0c1\uc758 \ubc29\ubb38\uc774 \ubc1c\uc0dd\ud558\ub294 Salesforce Help\ub294 \uccb4\uacc4\uc801\uc778 \ub514\ub809\ud1a0\ub9ac, \uac80\uc0c9 \ubc0f \uc9c1\uc811 \uc9c0\uc6d0\uc744 \ud1b5\ud574 \ubc29\ub300\ud55c \ubc94\uc704\uc758 \uc81c\ud488 \ucf58\ud150\uce20\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc815\ud655\ud55c \ub2f5\ubcc0\uc744 \ucc3e\ub294 \uacfc\uc815\uc774 \ud56d\uc0c1 \ub9e4\ub044\ub7ec\uc6b4 \uac83\uc740 \uc544\ub2c8\uc5c8\uc2b5\ub2c8\ub2e4. \uace0\uac1d\ub4e4\uc740 \uc5ec\uc804\ud788 \uc218\ucc9c \uac1c\uc758 \uac80\uc0c9 \uacb0\uacfc \uc18d\uc5d0\uc11c \uc6d0\ud558\ub294 \ub2f5\uc744 \uc9c1\uc811 \uac78\ub7ec\ub0b4\uc57c \ud588\uc2b5\ub2c8\ub2e4. Agentforce\ub97c \uae30\ubc18\uc73c\ub85c \uad6c\ucd95\ub41c Help \uc0ac\uc774\ud2b8\uc758 \uc0c8\ub85c\uc6b4 AI \uc11c\ube44\uc2a4 \uc5d0\uc774\uc804\ud2b8\ub294 \uc774\ub7ec\ud55c \uacbd\ud5d8\uc744 \uc644\uc804\ud788 \ubc14\uafb8\uc5b4 \ub193\uc558\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uace0\uac1d\uc744 \uc704\ud574 \ud504\ub85c\uc138\uc2a4\ub97c \ub354 \ube60\ub974\uace0 \uc9c1\uad00\uc801\uc73c\ub85c \ub9cc\ub4e4\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc6b0\ub9ac\ub294 \uc5b4\ub5bb\uac8c \uc774\ub97c \ud574\ub0c8\uc744\uae4c\uc694? \ud575\uc2ec \uc720\uc2a4\ucf00\uc774\uc2a4\uc5d0 \uc9d1\uc911\ud558\uace0, \ub370\uc774\ud130\ub97c \uc900\ube44\ud588\uc73c\uba70, \ub2f5\ubcc0\uc758 \uc720\ud6a8\uc131\uc744 \uac80\uc99d\ud558\uae30 \uc704\ud574 \uc5c4\uaca9\ud55c \ud14c\uc2a4\ud2b8\ub97c \uac70\ucce4\uc2b5\ub2c8\ub2e4. \uadf8 \uacb0\uacfc \uc77c\uc8fc\uc77c \ub9cc\uc5d0 \uccab \ubc88\uc9f8 \ud14c\uc2a4\ud2b8 \uc5d0\uc774\uc804\ud2b8\uac00 \uac00\ub3d9\ub418\uc5c8\uc73c\uba70, \uc2e4\uc81c \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uace0 \uacbd\ud5d8\uc744 \ubcc0\ud654\uc2dc\ud0a4\uae30 \uc2dc\uc791\ud588\uc2b5\ub2c8\ub2e4. \ucd9c\uc2dc \uccab \ub2ec \ub9cc\uc5d0 Agentforce\ub294 \ubb38\uc758 \uc0ac\ud56d\uc758 81%\ub97c \ucc98\ub9ac\ud588\ub294\ub370, \uc774\ub294 \uc774\uc804 \ubd07\uc758 \uc131\ub2a5\ubcf4\ub2e4 \ub450 \ubc30\ub098 \ub192\uc740 \uc218\uce58\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud604\uc7ac Agentforce\ub294 100\ub9cc \uac74 \uc774\uc0c1\uc758 \uc9c0\uc6d0 \uc694\uccad\uc744 \ucc98\ub9ac\ud588\uc73c\uba70, \uc774\ubc88 \ud68c\uacc4\uc5f0\ub3c4 \ub9d0\uae4c\uc9c0 \uc5f0\uac04 5,000\ub9cc \ub2ec\ub7ec(\uc57d 650\uc5b5 \uc6d0)\uc758 \ube44\uc6a9 \uc808\uac10\uc744 \ub2ec\uc131\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p>Agentforce\ub97c \uad6c\ud604\ud558\uba74\uc11c \uc6b0\ub9ac\ub294 \ubaa8\ub4e0 \uae30\uc5c5\uc774 AI\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uae30 \uc704\ud574 \uc801\uc6a9\ud560 \uc218 \uc788\ub294 \uac12\uc9c4 \uad50\ud6c8\ub4e4\uc744 \uc5bb\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\uc911 \ud2b9\ud788 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \ub0b4\uc6a9\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Agentforce\uc5d0\uac8c \ubb38\uc758\ud558\uae30<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Agentforce\uc758 \ub3c4\uc6c0\uc744 \ubc1b\uc544 \uc9c8\ubb38\uc5d0 \ub300\ud55c \ub2f5\ubcc0\uc744 \ube60\ub974\uac8c \ud655\uc778\ud558\ub824\uba74 Salesforce Help\ub97c \ubc29\ubb38\ud558\uc138\uc694.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/help.salesforce.com\/s\/\">\ubb38\uc758\ud558\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-\uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c\ub294-\ucf58\ud150\uce20\uac00-\ud544\uc694\ud569\ub2c8\ub2e4\">1.\uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c\ub294 \ucf58\ud150\uce20\uac00 \ud544\uc694\ud569\ub2c8\ub2e4<\/h3>\n\n\n\n<p>AI \uc5d0\uc774\uc804\ud2b8\uc758 \uc131\ub2a5\uc740 \uc5d0\uc774\uc804\ud2b8\uac00 \uc811\uadfc\ud560 \uc218 \uc788\ub294 \ucf58\ud150\uce20\uc758 \uc218\uc900\uc5d0 \ub530\ub77c \uacb0\uc815\ub429\ub2c8\ub2e4. \uc2dc\ub300\uc5d0 \ub4a4\ub5a8\uc5b4\uc9c4 \ubc31\uacfc\uc0ac\uc804\uc5d0\uc11c \uc644\ubcbd\ud55c \ub2f5\ubcc0\uc744 \uae30\ub300\ud55c\ub2e4\uace0 \uc0c1\uc0c1\ud574 \ubcf4\uc2ed\uc2dc\uc624. \ubb34\ucc99 \uc4f8\ubaa8\uc5c6\uaca0\uc8e0? \uc774\uac83\uc774 \ubc14\ub85c \uc6b0\ub9ac\uac00 <a href=\"https:\/\/www.salesforce.com\/data\/\">Data Cloud<\/a>\ub97c \uae30\ubc18\uc73c\ub85c 740,000\uac1c \uc774\uc0c1\uc758 \uc2e0\ub8b0\ud560 \uc218 \uc788\uace0 \uad00\ub828\uc131 \ub192\uc740 \ucf58\ud150\uce20 \uc790\uc0b0\uc744 \ud65c\uc6a9\ud558\ub3c4\ub85d AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc124\uacc4\ud55c \uc774\uc720\uc785\ub2c8\ub2e4. \ub355\ubd84\uc5d0 \uc5ec\ub7ec\ubd84\uc740 \ub9e4\ubc88 \uc815\ud655\ud558\uace0 \uc2dc\uc758\uc801\uc808\ud55c \uc751\ub2f5\uc744 \ubc1b\uc744 \uc218 \uc788\uc73c\uba70, \ud544\uc694\ud55c \ub2f5\ubcc0\uc744 \ub354 \uc27d\uace0 \ube60\ub974\uac8c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-\uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c\ub294-\ubaa8\ub4e0-\uc720\ud615\uc758-\ub370\uc774\ud130\uac00-\ud544\uc694\ud569\ub2c8\ub2e4\">2. \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c\ub294 \ubaa8\ub4e0 \uc720\ud615\uc758 \ub370\uc774\ud130\uac00 \ud544\uc694\ud569\ub2c8\ub2e4<\/h3>\n\n\n\n<p>AI \uc5d0\uc774\uc804\ud2b8\uac00 \ud6a8\uacfc\uc801\uc778 \ub2f5\ubcc0\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574\uc11c\ub294 \uc815\ud615 \ub370\uc774\ud130\uc640 \ube44\uc815\ud615 \ub370\uc774\ud130\uac00 \ubaa8\ub450 \ud544\uc694\ud569\ub2c8\ub2e4. \uc9c0\uc2dd \ubb38\uc11c\uc640 \uac19\uc740 \ube44\uc815\ud615 \ub370\uc774\ud130\ub294 \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc5d0 \ub300\ud55c \ub9e5\ub77d\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ubc18\uba74, \uc5ec\ub7ec\ubd84\uc774Premier \uace0\uac1d\uc778\uc9c0 \uc544\ub2c8\uba74 Signature Success Plan \uace0\uac1d\uc778\uc9c0\uc640 \uac19\uc740 \uc815\ud615 \ub370\uc774\ud130\ub294 \uac1c\uc778\ud654\ub41c \ucd94\ucc9c\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 Data Cloud\uc640 <a href=\"https:\/\/www.salesforce.com\/data\/zero-copy-partner-network\/\">\uc81c\ub85c \uce74\ud53c(Zero Copy\u279a)<\/a> \ub124\ud2b8\uc6cc\ud06c\ub97c \ud1b5\ud574 \uc11c\ub85c \ub2e4\ub978 \ub370\uc774\ud130 \uc18c\uc2a4\ub97c \ub9e4\ub044\ub7fd\uac8c \uc5f0\uacb0\ud558\uace0 \uc788\uc73c\uba70, \uc774\ub97c \ud1b5\ud574 \uc140\ud504 \uc11c\ube44\uc2a4\uc5d0 \ud544\uc694\ud55c \ub9e5\ub77d\uc758 \uc0c1\ub2f9 \ubd80\ubd84\uc774 \ube44\uc815\ud615 \ub370\uc774\ud130 \uc548\uc5d0 \uc788\ub2e4\ub294 \uc0ac\uc2e4\uc744 \ud655\uc778\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ub450 \uac00\uc9c0 \ub370\uc774\ud130 \uc720\ud615\uc758 \uacb0\ud569\uc740 \uc5d0\uc774\uc804\ud2b8\uac00 \uadc0\ud558\uc758 \ub2c8\uc988\uc5d0 \ub9de\ucd98 \uc815\ud655\ud558\uace0 \uad00\ub828\uc131 \ub192\uc740 \uc751\ub2f5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"layout-five wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\ucc57\ubd07 vs AI \uc5d0\uc774\uc804\ud2b8: \ubb34\uc5c7\uc774 \ub2e4\ub97c\uae4c\uc694?<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\ucc57\ubd07\uacfc \uc790\uc728\ud615 AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc5b4\ub5bb\uac8c \ub2f4\ub2f9 \uc9c1\uc6d0\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \uc904\uc774\uace0 \uace0\uac1d \uc9c0\uc6d0 \uaddc\ubaa8\ub97c \ud655\uc7a5\ud560 \uc218 \uc788\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/ai-agent-vs-chatbot\/\">\ube14\ub85c\uadf8 \uc77d\uc5b4\ubcf4\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-five.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-five.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-five.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-\uc5d0\uc774\uc804\ud2b8-\ub4a4\uc5d0\ub294-\ud56d\uc0c1-\uc0ac\ub78c\uc774-\uc788\uc5b4\uc57c-\ud569\ub2c8\ub2e4\">3. \uc5d0\uc774\uc804\ud2b8 \ub4a4\uc5d0\ub294 \ud56d\uc0c1 \uc0ac\ub78c\uc774 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4<\/h3>\n\n\n\n<p>AI\ub294 \ub180\ub77c\uc6b4 \uae30\uc220\uc774\uc9c0\ub9cc, \ub54c\ub85c\ub294 \uc0ac\ub78c\uacfc \uc9c1\uc811 \ub300\ud654\ud574\uc57c \ud560 \ub54c\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\ub4e4\uc740 \uc790\uc2e0\uc758 \ubb38\uc81c\uac00 \ub108\ubb34 \ubcf5\uc7a1\ud558\uac70\ub098 \uac1c\uc778\uc801\uc778 \uc0ac\uc548\uc77c \ub54c, \ub300\uae30 \uc911\uc778 \uc0c1\ub2f4\uc6d0\uc774 \uc788\ub2e4\ub294 \uc0ac\uc2e4\uc5d0 \uc548\uc2ec\ud569\ub2c8\ub2e4. Agentforce\ub294 \ubc18\ubcf5\uc801\uc778 \uc5c5\ubb34\ub97c \ucc98\ub9ac\ud558\uc9c0\ub9cc, \uc6b0\ub9ac\ub294 \uac00\uc7a5 \ud544\uc694\ud55c \uc21c\uac04\uc5d0 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \ube60\ub974\uace0 \ub9e4\ub044\ub7fd\uac8c \uc778\uacc4\ub420 \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ud588\uc2b5\ub2c8\ub2e4. \uacb0\uad6d \uae30\uc220\uacfc \uc0ac\ub78c \uc0ac\uc774\uc758 \uc644\ubcbd\ud55c \uade0\ud615\uc744 \ucc3e\ub294 \uac83\uc774 \ud575\uc2ec\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-\uc810\uc9c4\uc801\uc778-\ubb38\uc758-\uac10\uc18c-deflection-\uac00-\ud575\uc2ec\uc785\ub2c8\ub2e4\">4.\uc810\uc9c4\uc801\uc778 \ubb38\uc758 \uac10\uc18c(Deflection)\uac00 \ud575\uc2ec\uc785\ub2c8\ub2e4<\/h3>\n\n\n\n<p>\uc140\ud504 \uc11c\ube44\uc2a4\ub294 \uc218\uc2ed \ub144 \ub3d9\uc548 \uc874\uc7ac\ud574 \uc654\uc9c0\ub9cc, \ub300\uac1c \uc0ac\uc6a9\uc790\uac00 \uc9c1\uc811 \uac80\uc0c9\ud558\uace0, \ub9c1\ud06c\ub97c \ud6d1\uc5b4\ubcf4\uace0, \uae34 \ucf58\ud150\uce20\ub97c \uc77d\uc5b4\uc57c \ud558\ub294 \uacfc\uc815\uc744 \uac70\uccd0\uc57c \ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ud6a8\uacfc\uc801\uc77c \uc218\ub294 \uc788\uc9c0\ub9cc \ud56d\uc0c1 \uac04\ud3b8\ud55c \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. Agentforce\ub294 \uc774 \uacbd\ud5d8\uc744 \ub354 \uc27d\uace0 \uc9c1\uad00\uc801\uc73c\ub85c \ub9cc\ub4e4\uc5b4 \ud6a8\uc728\uc131\uc744 \ub192\uc785\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c, \ucd94\uac00\uc801\uc778 \ubb38\uc758 \uac10\uc18c\ub97c \uc720\ub3c4\ud558\uc5ec \uc9c0\uc6d0 \uc694\uccad\ub7c9\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \uc904\uc5ec\uc90d\ub2c8\ub2e4. \ubc14\ub85c \uc5ec\uae30\uc5d0 \uc9c4\uc815\ud55c \uac00\uce58\uac00 \uc788\uc2b5\ub2c8\ub2e4. Agentforce\ub294 \ub2f5\ubcc0\uc758 \ud488\uc9c8\uc744 \uc720\uc9c0\ud558\uace0 \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uba74\uc11c\ub3c4, \ub354 \ub9ce\uc740 \ubb38\uc758\ub97c \ub300\ud654\ud615 \uacbd\ud5d8 \uc548\uc5d0\uc11c \ud574\uacb0\ud568\uc73c\ub85c\uc368 \uc11c\ube44\uc2a4 \uaddc\ubaa8\ub97c \ud655\uc7a5\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-\uc5ec\ub7ec-\uc5d0\uc774\uc804\ud2b8\ub97c-\uc544\uc6b0\ub974\ub294-\ud55c\ubc88\uc758-\uacbd\ud5d8\">5. \uc5ec\ub7ec \uc5d0\uc774\uc804\ud2b8\ub97c \uc544\uc6b0\ub974\ub294 \ud55c\ubc88\uc758 \uacbd\ud5d8<\/h3>\n\n\n\n<p>\uccab \ubc88\uc9f8 \uc5d0\uc774\uc804\ud2b8\ub97c \uac00\ub3d9\ud558\ub294 \uac83\ub3c4 \ud765\ubbf8\ub85c\uc6b4 \uc77c\uc774\uc9c0\ub9cc, \uc9c4\uc815\ud55c \ube44\uc804\uc740 \uadf8\ubcf4\ub2e4 \ub354 \uba40\ub9ac \uc788\uc2b5\ub2c8\ub2e4. \ubaa8\ub4e0 \ub514\uc9c0\ud138 \uc811\uc810\uc5d0\uc11c \uc5ec\ub7ec \uc5d0\uc774\uc804\ud2b8\uac00 \uc548\ub0b4 \ub370\uc2a4\ud06c \uc5ed\ud560\uc744 \ud558\ub294 \ubaa8\uc2b5\uc744 \uc0c1\uc0c1\ud574 \ubcf4\uc2ed\uc2dc\uc624. \ud558\uc9c0\ub9cc \uc131\uacf5\uc758 \uc5f4\uc1e0\ub294 \uc5d0\uc774\uc804\ud2b8\uc758 \uc22b\uc790\uac00 \uc544\ub2c8\ub77c, &#8216;\ub2e8\uc77c\ud558\uace0 \ub9e4\ub044\ub7ec\uc6b4 \uacbd\ud5d8&#8217;\uc744 \ub9cc\ub4dc\ub294 \ub370 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc774 &#8220;\uc624\ub298\uc740 \uc5b4\ub5a4 \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \ubb3c\uc5b4\ubd10\uc57c \ud558\uc9c0?&#8221;\ub77c\uace0 \uace0\ubbfc\ud558\uac8c \ud574\uc11c\ub294 \uc548 \ub429\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \ubaa9\ud45c\ub294 \ubaa8\ub4e0 AI \uc5d0\uc774\uc804\ud2b8\uc640 \ucc44\ub110\uc5d0 \uac78\uccd0 \ud1b5\uc77c\ub41c \uacbd\ud5d8\uc744 \uad6c\ucd95\ud558\uc5ec, \uace0\uac1d\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \ub354 \ub2e8\uc21c\ud558\uace0 \ub9cc\uc871\uc2a4\ub7fd\uac8c \ub9cc\ub4dc\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"layout-astro wp-block-salesforce-blog-related-trail\">\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__cloud\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-cloud-layout-astro.png\" alt=\"\">\n\n\t\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__background\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-background-layout-astro.png\" alt=\"\">\n\n\t<div class=\"related-trail__wrapper\">\n\t\t<div class=\"related-trail__content\">\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 345.8 82.8\" aria-hidden=\"true\" class=\"related-trail__logo\"><path fill=\"#1d3767\" d=\"M96.6 33h9v22.6h4.8V33h8.8v-4.3H96.6zm49.8 5.3c0-5.7-3.6-9.6-10.8-9.6H127v27h4.8v-7.9h3l2.3-.1 5.7 8h5.6l-7-9.2c3.4-1.6 5-4.5 5-8.2m-11.1 5.3h-3.6V33h3.6c4.4 0 6 2.3 6 5.3s-1.6 5.3-6 5.3m30.8-15.2-12.6 27.2h5l2.3-5.3h11.6l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm25.2-17.7h4.8v27h-4.8zm20.7 0h-4.8v27h17.6v-4.4h-12.8zm38.4 12.1h-13.2V28.7H229v27h4.7V45h13.2v10.6h4.7V28.7h-4.7zm15.9 14.8h17.5v-4.4h-12.7v-6.4H279v-4.2h-11.5v-7.5h12.7v-4.4h-17.5zm36.9-27.2L287 55.6h5l2.3-5.3H306l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm35.4-17.7h-10.2v27h10.2c8.2 0 14.4-5.9 14.4-13.6s-6-13.4-14.4-13.4m0 22.6H326V33h5.4a9.1 9.1 0 1 1 0 18.1z\" \/><path fill=\"#1d315f\" d=\"M43 82.8h.1a74 74 0 0 0 38.5-12.3 3 3 0 0 0 1.3-2.4v-6A66.2 66.2 0 0 0 42.5.2a3 3 0 0 0-2.3 0A66.2 66.2 0 0 0 0 62.2V68a3 3 0 0 0 1.2 2.4 74 74 0 0 0 40.2 12.4z\" \/><path fill=\"#8ed1f4\" d=\"M13.8 51.8a.3.3 0 0 0 0-.1L33 23.6a3.1 3.1 0 0 1 .8-.8 3 3 0 0 1 4 .8l9.5 13.8 3.5-5a3 3 0 0 1 4.9 0L69 51.6a.3.3 0 0 1 .1.3h7C70.7 17.7 43.7 7.2 41.4 6.2c0 0-11.2 4-21.2 16A59.6 59.6 0 0 0 6.8 51.8zm21.7-21.3\" \/><path fill=\"#aa76b3\" d=\"m62 51.9-8.7-12.6-4.2 6.1 4.8 6.4z\" \/><path fill=\"#722a87\" d=\"m49 45.4-4.4 6.4H54z\" \/><path fill=\"#8ed1f4\" d=\"m37 32.6-1.5-2.1z\" \/><path fill=\"#aa76b3\" d=\"m28 41.4 7.6 10.4h1.8l6.4-9.2-6.8-10-1.5-2.1z\" \/><path fill=\"#722a87\" d=\"m28 41.4-7 10.4h14.6z\" \/><path fill=\"#069a49\" d=\"M43.8 72.5a1.8 1.8 0 0 0-1-2.4L40.1 69a8 8 0 0 1-1-.5 7.8 7.8 0 0 1-2.4-10.7H6a44 44 0 0 0-.2 4.4v4.4A70 70 0 0 0 26 75a70 70 0 0 0 15.2 2l2.4-4.3zm33-14.8H44.3l-2.5 3a1.7 1.7 0 0 0-.2.5 1.8 1.8 0 0 0 1 2.3l2.7 1.2.7.4a7.8 7.8 0 0 1 3 10.6l-.5.9 4.8-.8a71 71 0 0 0 8.4-2.2l1.3-.4a71 71 0 0 0 14-6.7v-8.8z\" \/><path fill=\"#fff\" d=\"m46 65-.7-.3-2.7-1.2a1.8 1.8 0 0 1-1-2.4 1.7 1.7 0 0 1 .2-.4l2.5-3h-7.6A7.8 7.8 0 0 0 39 68.4a8 8 0 0 0 1 .5l2.7 1.2a1.8 1.8 0 0 1 1 2.4l-.1.2-2.5 4.3a52.5 52.5 0 0 0 7.2-.4l.5-.9A7.8 7.8 0 0 0 46 65.1z\" \/><path fill=\"#157139\" d=\"M56.9 67.3h8.8l-4.4-5zM23 71h9l-4.5-5.1zm-4.1-10.4-4.5 5h8.9z\" \/><\/svg>\n\t\t\t<h2 class=\"wp-block-related-trail__title\">Agentforce\ub85c \uccab \ubc88\uc9f8 \uc5d0\uc774\uc804\ud2b8\ub97c \uad6c\ucd95\ud574 \ubcf4\uc138\uc694<\/h2>\n\t\t\t<p>\ucd94\ucc9c \ubc0f \uc608\uc57d\uc744 \uc9c0\uc6d0\ud558\ub294 Agentforce \uc11c\ube44\uc2a4 \uc5d0\uc774\uc804\ud2b8\ub97c \uad6c\ucd95\ud574 \ubcf4\uc138\uc694.<\/p>\n\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/projects\/quick-start-build-your-first-agent-with-agentforce\" target=\"_blank\" rel=\"noreferrer noopener\">\uccab\ubc88\uc9f8 \uc5d0\uc774\uc804\ud2b8 \uad6c\ucd95\ud558\uae30<\/a><\/div>\n\n\t\t<\/div>\n\t\t<div class=\"related-trail__mock\">\n\t\t\t<div class=\"related-trail__points\">+500 points<\/div>\n\t\t\t<div class=\"related-trail__eyebrow\">Project<\/div>\n\t\t\t<p class=\"related-trail__trail-title h3\">\ube60\ub978 \uc2dc\uc791: Agentforce\ub85c \uccab \ubc88\uc9f8 \uc5d0\uc774\uc804\ud2b8\ub97c \uad6c\ucd95\ud574 \ubcf4\uc138\uc694<\/p>\n\t\t\t<p class=\"related-trail__trail-description\"><\/p>\n\t\t\t<div class=\"related-trail__actions\">\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 10 10\" aria-hidden=\"true\"><path fill=\"#747474\" fill-rule=\"evenodd\" d=\"m4.93.69.88 2.88c.04.12.16.18.27.18h2.89c.29 0 .4.38.17.56L6.79 6.04c-.1.07-.13.2-.1.32l1.12 2.96c.08.27-.2.5-.44.33L4.85 7.77c-.1-.08-.23-.08-.34 0L1.97 9.65a.29.29 0 0 1-.45-.33L2.6 6.36a.3.3 0 0 0-.1-.32L.17 4.3c-.23-.18-.1-.56.17-.56h2.89c.13 0 .23-.04.27-.18l.9-2.9c.08-.27.46-.25.54.02Z\" clip-rule=\"evenodd\" \/><\/svg>\n<\/div>\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 9 5\" aria-hidden=\"true\"><path fill=\"#747474\" d=\"M4.16 4.5.26 0h7.8z\" \/><\/svg>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__foreground\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-foreground-layout-astro.png\" alt=\"\">\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__parks\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-parks-layout-astro.png\" alt=\"\">\n\n<\/div>\n\n\n\n<p>Agentforce\uc640 \ud568\uaed8\ud55c \uc6b0\ub9ac\uc758 \uc5ec\uc815\uc740 AI\uc758 \uc9c4\uc815\ud55c \uc7a0\uc7ac\ub825\uc774 \uace0\uac1d \uacbd\ud5d8\uc744 \ub354\uc6b1 \uc720\uc5f0\ud558\uace0 \uc9c1\uad00\uc801\uc774\uba70 \uc758\ubbf8 \uc788\uac8c \ub9cc\ub4dc\ub294 \ub370 \uc788\ub2e4\ub294 \uac83\uc744 \ubcf4\uc5ec\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. AI\uc758 \uc18d\ub3c4 \ubc0f \uc815\ubc00\ud568\uc744 \uc778\uc801 \uc9c0\uc6d0\uacfc \uacb0\ud569\ud568\uc73c\ub85c\uc368, \uc6b0\ub9ac\ub294 \uace0\uac1d\uacfc \uc5f0\uacb0\ub418\ub294 \ubc29\uc2dd\uc744 \uc644\uc804\ud788 \ubcc0\ud654\uc2dc\ud0ac \uc218 \uc788\uc5c8\uc73c\uba70 \uc774\ub294 \uc774\uc81c \uc2dc\uc791\uc77c \ubfd0\uc785\ub2c8\ub2e4. \uc6b0\ub9ac\uac00 \uc9c0\uc18d\uc801\uc73c\ub85c Agentforce\ub97c \ud559\uc2b5\ud558\uace0 \uc801\uc751\uc2dc\ud0a4\uba70 \uac1c\uc120\ud574 \ub098\uac00\ub294 \uacfc\uc815\uc5d0\uc11c\ub3c4 \uc6b0\ub9ac\uc758 \uc57d\uc18d\uc740 \ubcc0\ud568\uc774 \uc5c6\uc2b5\ub2c8\ub2e4. \ubc14\ub85c \uc2a4\uc2a4\ub85c \ubaa8\ubc94\uc774 \ub418\uc5b4 \uc804 \uc138\uacc4 \uae30\uc5c5\ub4e4\uc774 \ub354 \uc2a4\ub9c8\ud2b8\ud558\uace0 \uc601\ud5a5\ub825 \uc788\ub294 \uc0c1\ud638\uc791\uc6a9\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\ub3c4\ub85d \uae38\uc744 \ub2e6\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc6b0\ub9ac\ub294 \uc5ec\ub7ec\ubd84\uc744 \uc774 \ubcc0\ud601\uc758 \uc5ec\uc815\uc5d0 \ucd08\ub300\ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uc0c1\ud638\uc791\uc6a9\uc774 \ube60\ub974\uace0 \uc26c\uc6b0\uba70, \uc2e4\uc81c \ud544\uc694\ub97c \ucda9\uc871\ud558\ub3c4\ub85d \uc124\uacc4\ub41c \uace0\uac1d \uc131\uacf5\uc758 \ubbf8\ub798\ub97c \ud568\uaed8 \ub9cc\ub4e4\uc5b4 \ubcf4\uc138\uc694.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce\uac00 AI \uc5d0\uc774\uc804\ud2b8\uc758 \uc131\uacf5\uc744 \uc704\ud574 \ucf58\ud150\uce20, \uc815\ud615 \ub370\uc774\ud130, \uadf8\ub9ac\uace0 \uc778\uc801 \uc9c0\uc6d0\uc5d0 \uc5b4\ub5bb\uac8c \uc9d1\uc911\ud558\uace0 \uc788\ub294\uc9c0 \ud655\uc778\ud574 \ubcf4\uc138\uc694.<\/p>\n","protected":false},"author":805,"featured_media":2179,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[54,104,72,84],"coauthors":[8],"class_list":["post-2181","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-agentforce","blog-ai","blog-ceo","blog-it"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Agentforce \ub3c4\uc785\uc73c\ub85c \uc5bb\uc740 AI \uc5d0\uc774\uc804\ud2b8 \uad6c\ud604\uc758 5\uac00\uc9c0 \ud575\uc2ec \uad50\ud6c8<\/title>\n<meta name=\"description\" content=\"\ub3c4\uc785 \uccab \ub2ec \ub9cc\uc5d0 \ubb38\uc758 \ud574\uacb0\ub960 81% \ub2ec\uc131! 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