{"id":223,"date":"2024-11-18T20:10:00","date_gmt":"2025-11-12T20:10:18","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=223"},"modified":"2025-11-30T21:33:48","modified_gmt":"2025-11-30T12:33:48","slug":"salesforce-cto","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/salesforce-cto\/","title":{"rendered":"&#8216;\uc790\uc728\ud615 AI \uc2dc\ub300&#8217;\ub97c \uc120\ub3c4\ud558\ub294 CIO\/CTO\uac00 \uac00\uc838\uc57c \ud560 3\uac00\uc9c0 \ud544\uc218 \uad00\uc810"},"content":{"rendered":"\n<p>\uc624\ub298\ub0a0\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0\uc11c\ub294 \uc0c8\ub85c\uc6b4 \ud234\uacfc \uae30\uc220\uc744 \ube60\ub974\uac8c \ud65c\uc6a9\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4 \ud6a8\uacfc\ub97c \ucc3d\ucd9c\ud558\ub294 \uc5ed\ub7c9\uc774 \uc694\uad6c\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc790\uc728\ud615 AI\uc758 \ub4f1\uc7a5\uc5d0 \ub530\ub77c \uae30\uc5c5 \ub9ac\ub354\uc5d0\uac8c \uc694\uad6c\ub418\ub294 3\uac00\uc9c0 \uad00\uc810\uc5d0 \ub300\ud574 \uc54c\uc544\ubcf4\uc138\uc694. \ub610\ud55c \uc774\ub7ec\ud55c \ud601\uc2e0\uc744 \ub3c4\uc640\uc904 Salesforce\uc758 \uc2e0\uaddc \uc11c\ube44\uc2a4 \u2018Salesforce CTO\u2019\ub97c \uc18c\uac1c\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">No.1 CRM \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ucd5c\uc2e0 \ud2b8\ub80c\ub4dc \ub274\uc2a4\ub808\ud130<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\uc0c8\ub85c\uc6b4 \uc18c\uc2dd\uc744 \uac00\uc7a5 \uba3c\uc800 \ubc1b\uc544\ubcf4\uc138\uc694!<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/kr\/form\/other\/blog-newsletter\/\">\uad6c\ub3c5\ud558\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n<h2 id=\"3-ai\"> <span> \uc81c3\uc758 \ubb3c\uacb0, \uc790\uc728\ud615 AI\uc758 \ub4f1\uc7a5 <\/span> <\/h2>\n<p>\uc778\ud130\ub137\uc774 \ubcf8\uaca9\uc801\uc73c\ub85c \ubcf4\uae09\ub41c \uc9c0 \uc57d 30\ub144, \uc774\uc81c\ub294 \uc778\ud130\ub137\uc774 \uc5c6\ub294 \uc0dd\ud65c\uc774\ub098 \uc5c5\ubb34\ub294 \uc0c1\uc0c1\ud558\uae30 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. AI \uc5ed\uc2dc \uc9c0\uae08\uae4c\uc9c0 \uc5c6\ub358 \uc18d\ub3c4\ub85c \uc6b0\ub9ac\uc758 \uc5c5\ubb34\uc640 \uc0dd\ud65c \uc18d\uc5d0\uc11c \uce5c\uc219\ud55c \uc874\uc7ac\uac00 \ub418\uc5b4\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI\ub3c4 \uc5b8\uc820\uac00 \uacfc\uac70\uc758 \uc778\ud130\ub137\uc744 \ub118\uc5b4\uc11c\ub294 \uae30\uc220 \ud601\uc2e0\uc73c\ub85c \uc790\ub9ac \uc7a1\uac8c \ub420 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\uc9c0\uae08 \uc6b0\ub9ac\ub294 AI\uc758 \uccab \ubc88\uc9f8 \ubb3c\uacb0\uc778 \uc608\uce21\ud615 AI\uc640 \ub450 \ubc88\uc9f8 \ubb3c\uacb0\uc778 \uc0dd\uc131\ud615 AI \uc2dc\ub300\ub97c \uc9c0\ub098, \uc138 \ubc88\uc9f8 \ubb3c\uacb0\uc778 &#8216;\uc790\uc728\ud615 AI&#8217;\uc758 \uc2dc\ub300\ub97c \ub9de\uc774\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. Salesforce\ub294 2014\ub144\uc5d0 AI\uc5d0 \ub300\ud55c \ud22c\uc790\uc5d0 \ubc1c \ube60\ub974\uac8c \ucc29\uc218\ud588\uace0, 2016\ub144 \uccab AI \uc81c\ud488 \uae30\ub2a5\uc778 \u2018Einstein\u2019\uc744 \uc2dc\uc7a5\uc5d0 \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4. \uadf8 \ud6c4 \uc608\uce21\ud615 AI\uc640 \uc0dd\uc131\ud615 AI \uae30\ub2a5\uc744 \uae30\ubc18\uc73c\ub85c \ud55c \ub2e4\uc591\ud55c \ud601\uc2e0\uc744 \uc120\ubcf4\uc5ec\uc654\uc2b5\ub2c8\ub2e4.<\/p>\n<p>2024\ub144 9\uc6d4\uc5d0 \uc5f4\ub9b0 Dreamforce 2024\uc5d0\uc11c \uc18c\uac1c\ub41c \u2018Agentforce\u2019\ub294 AI\uc758 \uc138 \ubc88\uc9f8 \ubb3c\uacb0\uc744 \uc0c1\uc9d5\ud569\ub2c8\ub2e4. Agentforce\ub294 \uc0dd\uc0b0\uc131\uacfc \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ube44\uc57d\uc801\uc73c\ub85c \ub192\uc5ec \uc0c8\ub85c\uc6b4 \uc2dc\ub300\ub97c \uc5ec\ub294 \uac15\ub825\ud55c \uc6d0\ub3d9\ub825\uc774 \ub420 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\ud55c\ud3b8, \uc6b0\ub9ac\uc758 \uc77c\uc0c1 \uc5c5\ubb34 \uc911 \uc57d 41%\uc758 \uc2dc\uac04\uc774 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\uc640 \uc9c1\uc811 \uc5f0\uacb0\ub418\uc9c0 \uc54a\ub294 \ube44\ud6a8\uc728\uc801\uc778 \uc791\uc5c5\uc5d0 \uc0ac\uc6a9\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uc601\uc5c5\ud300\uc740 \uace0\uac1d\uacfc\uc758 \ub300\ud654\ub098 \ud611\uc0c1\uc774 \uc544\ub2cc \ubcf4\uace0\uc11c \uc785\ub825 \uc791\uc5c5\uc774\ub098 \uace0\uac1d\uc73c\ub85c\ubd80\ud130\uc758 \ub2e8\uc21c\ubb38\uc758 \ubc0f \uc694\uccad \ub300\uc751\uc5d0 \ub9ce\uc740 \uc2dc\uac04\uc744 \ube7c\uc557\uae30\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub7ec\ud55c \uc791\uc5c5\uc744 \uc790\uc728\ud615 AI\uac00 365\uc77c 24\uc2dc\uac04 \ub300\uc751\ud574 \uc900\ub2e4\uba74 \uc6b0\ub9ac \uc778\uac04\uc740 \ub354 \ub192\uc740 \ubd80\uac00\uac00\uce58\ub97c \ucc3d\ucd9c\ud558\ub294 \uc5c5\ubb34\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uadf9\uc801\uc778 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1\uc5d0 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. Agentforce\ub97c \ud65c\uc6a9\ud558\uba74 \uc774\ub7ec\ud55c \ubcc0\ud654\ub97c \uad6c\uccb4\ud654\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc9c0\uc6d0\uc740 \ubb3c\ub860, \uc601\uc5c5, \ub9c8\ucf00\ud305, \uc0ac\ub0b4 \ubd84\uc11d \uc791\uc5c5 \ub4f1\uc5d0\uc11c\ub3c4 \uc0ac\ub0b4 \uc5c5\ubb34\ub294 \ubb3c\ub860 \uace0\uac1d \ub300\uc751\uc5d0 \ub300\ud574\uc11c\ub3c4 \uc790\uc728\uc801\uc778 \ub300\uc751\uc774 \uac00\ub2a5\ud574\uc9d1\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ub9ce\uc740 \uae30\uc5c5\uc774 \uc9c1\uba74\ud558\uace0 \uc788\ub294 \uc778\ub825 \ubd80\uc871 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0 \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ud488\uc9c8\uacfc \ud6a8\uc728\uc131\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\uc640 \uac19\uc774 \uba38\uc9c0\uc54a\uc740 \ubbf8\ub798\uc5d0 \uc790\uc728\ud615 AI\ub294 \uc6b0\ub9ac\uc758 \uc5c5\ubb34\uc640 \uc0dd\ud65c\uc5d0 \uc5c6\uc5b4\uc11c\ub294 \uc548 \ub420 \uc874\uc7ac\uac00 \ub420 \uac83\uc785\ub2c8\ub2e4. AI \ud65c\uc6a9\uc744 \uc804\uc81c\ub85c \ud55c \uc0c8\ub85c\uc6b4 \uc0dd\ud65c \ubc29\uc2dd\uacfc \uc5c5\ubb34 \ubc29\uc2dd\ub3c4 \ud0c4\uc0dd\ud560 \uac83\uc785\ub2c8\ub2e4. \uc774 \uac70\ub300\ud55c \ubcc0\ud601\uc758 \uae30\ud68c\ub97c \uc798 \ud65c\uc6a9\ud558\uc9c0 \uc54a\ub294\ub2e4\uba74 \uae30\uc5c5\uc774 \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc720\uc9c0\ud558\uae30 \uc5b4\ub824\uc6cc\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2 id=\"ai-top3\"> <span> AI\ub85c \ube44\uc988\ub2c8\uc2a4\ub97c \ud601\uc2e0\ud558\ub294 \ub9ac\ub354\uc758 \uc2dc\uc810 TOP3 <\/span> <\/h2>\n<p> \uc774\ubbf8 AI \ub3c4\uc785\uc744 \uac80\ud1a0\ud558\uac70\ub098 \uc2dc\uc791\ud55c \uae30\uc5c5\uc774 \ub9ce\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc AI \ud65c\uc6a9 \uc778\uc7ac\uc758 \ubd80\uc871, \ud65c\uc6a9 \uac00\ub2a5\ud55c \ub370\uc774\ud130 \ubd80\uc871, \ubcf5\uc7a1\ud55c \ub370\uc774\ud130 \uc544\ud0a4\ud14d\ucc98, AI \uae30\ubc18\uc758 \uc0c8\ub85c\uc6b4 \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378 \ubc0f \ud504\ub85c\uc138\uc2a4 \uc815\ucc29, AI \ub3c4\uc785\uc744 \uc704\ud55c \ud601\uc2e0 \ub9c8\uc778\ub4dc \ubd80\uc871 \ub4f1\uc758 \uacfc\uc81c\uac00 \ub9ce\uc544 \ud22c\uc790\uac00 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub85c \uc774\uc5b4\uc9c0\uc9c0 \uc54a\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc740 \uac83\uc774 \ud604\uc2e4\uc785\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc774\ub7ec\ud55c \ub2e4\uc591\ud55c \ube44\uc988\ub2c8\uc2a4 \uacfc\uc81c\uc5d0 \uc9c1\uba74\ud55c \ub9ce\uc740 \ub9ac\ub354\uc640\uc758 \ub300\ud654 \uacbd\ud5d8\uc744 \ud1b5\ud574, \uc790\uc728\ud615 AI \ub3c4\uc785\uc744 \uace0\ub824\ud558\ub294 \uae30\uc5c5 \ub9ac\ub354\uc5d0\uac8c \uc911\uc694\ud55c \uc138 \uac00\uc9c0 \ud3ec\uc778\ud2b8\ub97c \uc18c\uac1c\ud558\uace0\uc790 \ud569\ub2c8\ub2e4. <\/p>\n<h2 id=\"1\"> <span> \uad00\uc810 1: \uacc4\ud68d\uacfc \ub3d9\uc2dc\uc5d0 \uc2e4\ud589\ud558\uae30 <\/span> <\/h2>\n<p>\uc790\uc728\ud615 AI\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uae30 \uc704\ud574\uc11c\ub294 AI\uac00 \ub9c8\uce58 \ubca0\ud14c\ub791 \uc9c1\uc6d0\ucc98\ub7fc \ub6f0\uc5b4\ub09c \uc5c5\ubb34 \uc218\ud589\ub825\uc744 \uac16\ucd9c \uc218 \uc788\ub3c4\ub85d \ube60\ub974\uac8c \ubc1c\uc804\uc2dc\ud0a4\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc18d\ub3c4\uc640 \ubbfc\ucca9\uc131\uc774 \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc88c\uc6b0\ud558\uae30 \ub54c\ubb38\uc5d0, \uc774 \uc2e4\ud589 \uc18d\ub3c4\uc5d0 \ub530\ub77c AI \uc5d0\uc774\uc804\ud2b8 \ud65c\uc6a9 \uc218\uc900\uc5d0\ub3c4 \ud070 \ucc28\uc774\uac00 \ub098\ud0c0\ub0a9\ub2c8\ub2e4.<\/p>\n<p>\uacc4\ud68d \uc218\ub9bd\uc5d0 \uc2dc\uac04\uc744 \ub4e4\uc5ec \ub0b4\uc6a9\uacfc ROI\ub97c \uba74\ubc00\ud788 \uac80\ud1a0\ud55c \ud6c4 \uc2e4\ud589\uc5d0 \ub098\uc11c\ub294 \uae30\uc874 \ubc29\uc2dd\uc73c\ub85c\ub294 \uc790\uc728\ud615 AI\uc758 \uc7a0\uc7ac\ub825\uc744 \ucda9\ubd84\ud788 \uc2e4\ud604\ud558\uae30 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ubcc0\ud601\uc5d0 \ud544\uc694\ud55c \ub9c8\uc2a4\ud130 \ud50c\ub79c\uc774 \ubd88\ud544\uc694\ud558\ub2e4\ub294 \uc758\ubbf8\uac00 \uc544\ub2d9\ub2c8\ub2e4. \uae30\uc874 \uacc4\ud68d\uacfc \uc2e4\ud589 \ubc29\uc2dd\uc5d0\uc11c \ubc97\uc5b4\ub098 \uc9c0\uae08\uae4c\uc9c0\uc640 \ub2e4\ub978 \uc18d\ub3c4\ub85c \ucd94\uc9c4\ud574\uc57c \ud55c\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\uad6c\uccb4\uc801\uc73c\ub85c\ub294 \ud2b8\ub77c\uc774\uc5bc\uacfc \uc120\ud589 \ub3c4\uc785\uc744 \uc801\uadf9\uc801\uc73c\ub85c \ucd94\uc9c4\ud558\uba70, \uadf8\ub85c\ubd80\ud130 \uc5bb\uc740 \uc778\uc0ac\uc774\ud2b8\ub97c \ubc14\ud0d5\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \ubc0f IT \uc804\ubc18\uc758 \uacc4\ud68d\uc744 \ub3d9\uc2dc\uc5d0 \uc218\ub9bd\ud558\uace0, \uc131\uacfc\uac00 \ubcf4\uc774\uba74 \uadf8 \uc801\uc6a9 \ubc94\uc704\ub97c \ud655\uc7a5\ud558\uba74\uc11c \uacc4\ud68d\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uac80\ud1a0\ud558\uace0 \uac1c\uc120\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc774\ub807\uac8c \ubc18\ubcf5\ud558\uc5ec \uc9c4\ud589\ud568\uc73c\ub85c \uc544\ud0a4\ud14d\ucc98\ub098 \uc5c5\ubb34 \uac1c\ud601\uacfc \ud568\uaed8 \uc790\uc728\ud615 AI\uac00 \ud65c\uc57d\ud560 \uc218 \uc788\ub294 \uc601\uc5ed\uc744 \ud655\uc7a5\ud574 \ub098\uac00\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\uc804\ud1b5\uc801\uc778 PDCA(Plan-Do-Check-Act) \ubc29\uc2dd\uc5d0\uc11c \ud0c8\ud53c\ud574, \u2018Plan\u2019\uacfc \u2018Do\u2019\ub97c \ubcd1\ud589\ud574 \uc2e4\ucc9c\ud558\uace0 \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud558\ub294 \uac83\uc774 \ud575\uc2ec\uc785\ub2c8\ub2e4. \uc774\ub97c \uc801\uc6a9\ud558\uae30 \uc704\ud574\uc11c\ub294 \uba3c\uc800 \uc790\uc0ac\uc5d0\uc11c AI \uc5d0\uc774\uc804\ud2b8\ub97c \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \uc5c5\ubb34 \uc601\uc5ed\uc744 \uc120\uc815\ud55c \ud6c4, \uc2e0\uc18d\ud558\uac8c \ud2b8\ub77c\uc774\uc5bc\uc744 \uc2dc\uc791\ud574 \ubcf4\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. \ucd08\uae30\uc5d0\ub294 \uc0ac\ub78c\ubcf4\ub2e4 \ub5a8\uc5b4\uc9c0\ub294 \uacb0\uacfc\ub97c \ub0bc \uc218\ub3c4 \uc788\uc9c0\ub9cc, \uc774\ub294 AI\uc758 \ubb38\uc81c\ub77c\uae30\ubcf4\ub2e4 \ub370\uc774\ud130 \ubd80\uc871, \uc0ac\ub78c\uc774 \ucd95\uc801\ud55c \uc9c0\uc2dd\uc758 \ud488\uc9c8 \ubb38\uc81c, \uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4\ub098 \uaddc\uce59 \uac1c\uc120 \ud544\uc694\uc131 \ub54c\ubb38\uc774\ub77c\ub294 \uc810\uc744 \uc810\ucc28 \uae68\ub2eb\uac8c \ub420 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\ub610\ud55c AI \uc5d0\uc774\uc804\ud2b8\uc758 \uc801\uc6a9 \ubc94\uc704\ub97c \ub113\ud788\ub294 \uacc4\ud68d\uacfc \ud568\uaed8 AI\uac00 \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud560 \uc218 \uc788\ub3c4\ub85d \ub370\uc774\ud130 \uc544\ud0a4\ud14d\ucc98 \uc124\uacc4\uc640 AI \uc5d0\uc774\uc804\ud2b8 \ubc30\ud3ec \ub85c\ub4dc\ub9f5 \uc218\ub9bd \ub4f1\uc758 \uc791\uc5c5\ub3c4 \uc9c0\uc18d\uc801\uc73c\ub85c \ubcd1\ud589\ud574 \ucd94\uc9c4\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n<h2 id=\"2-ai\"> <span> \uad00\uc810 2: AI\ub97c \ub0b4\uc7ac\uc801\uc73c\ub85c \uac1c\ubc1c\ud558\uc9c0 \uc54a\uace0 \uc131\uacfc\uc5d0 \uc9d1\uc911\ud558\uae30 <\/span> <\/h2>\n<p>\uc774\ubbf8 AI\ub97c \ub3c4\uc785\ud55c \uae30\uc5c5 \uc911\uc5d0\ub294 AI \uc790\uccb4\uac00 \ubaa9\uc801\uc774 \ub418\uc5b4\ubc84\ub9b0 \uacf3\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uc55e\uc11c \uc5b8\uae09\ud55c \ubc14\uc640 \uac19\uc774, \uc790\uc728\ud615 AI \uc2dc\ub300\uc5d0\uc11c\ub294 \uadf8 \uad6c\ud604 \uc18d\ub3c4\uac00 \uacbd\uc7c1 \uc6b0\uc704\ub97c \uacb0\uc815\uc9d3\ub294 \uc911\uc694\ud55c \uc694\uc18c\uc774\ubbc0\ub85c, \uc790\uc728\ud615 AI\ub97c \ud1b5\ud574 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub97c \uc5bc\ub9c8\ub098 \ube60\ub974\uac8c \ucc3d\ucd9c\ud560 \uc218 \uc788\ub294\uc9c0\uac00 \ub354\uc6b1 \uc911\uc694\ud574\uc84c\uc2b5\ub2c8\ub2e4.<\/p>\n<p>AI\ub97c \uc790\uccb4 \uac1c\ubc1c\ud558\ub294 \ub370 \uc2dc\uac04\uc744 \ub4e4\uc774\uae30\ubcf4\ub2e4\ub294 \uc9c0\uae08 \ub2f9\uc7a5 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud574 AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc219\ub828\ub41c \uc9c1\uc6d0\uacfc \uac19\uc740 \uc218\uc900\uc758 \uc5c5\ubb34\ub97c \uc218\ud589\ud560 \uc218 \uc788\ub3c4\ub85d \ub9cc\ub4dc\ub294 \uac83\uc774 \ud575\uc2ec\uc785\ub2c8\ub2e4. \uc989 AI \uc5d0\uc774\uc804\ud2b8\uc758 \ud488\uc9c8\uc744 \uc5bc\ub9c8\ub098 \ube60\ub974\uac8c \uc219\ub828\uc790 \uc218\uc900\uae4c\uc9c0 \ub04c\uc5b4\uc62c\ub9ac\uace0 \uc0ac\ub78c\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \ud611\uc5c5\ud558\ub294 \ubaa8\ub378\uc744 \uad6c\ucd95\ud560\uc9c0, \uc774\ub97c \ud1b5\ud574 \uc804\uccb4\uc801\uc778 \uc0dd\uc0b0\uc131\uacfc \ucd5c\uc801\ud654\ub97c \uc5b4\ub290 \uc815\ub3c4\uae4c\uc9c0 \ud5a5\uc0c1\uc2dc\ud0ac\uc9c0\uc5d0 \ucd08\uc810\uc744 \ub9de\ucd94\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub97c \uc704\ud574\uc11c\ub294 AI\uc758 \ud559\uc2b5\uc5d0 \ud544\uc694\ud55c \ub370\uc774\ud130\ub97c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc5d0 \ub450\uace0, \uc790\uc0ac\uc758 \uc5c5\ubb34 \uc9c0\uc2dd\uacfc \uaddc\uce59\uc744 AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc27d\uac8c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc7ac\uad6c\uc131\ud558\uc5ec \uba3c\uc800 \ucda9\ubd84\ud788 \ub3c5\ub9bd\uc801\uc73c\ub85c \uc5c5\ubb34\ub97c \uc218\ud589\ud560 \uc218 \uc788\ub294 \uc218\uc900\uc73c\ub85c \ub04c\uc5b4\uc62c\ub9ac\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc774 \uc218\uc900\uc5d0 \ub3c4\ub2ec\ud55c \ud6c4\uc5d0\ub294 \uc2e4\uc218\ub97c \ud3ec\ud568\ud55c \uc778\ud48b \ub370\uc774\ud130\ub97c \ud1b5\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \ud29c\ub2dd\ud558\uba74\uc11c \uac1c\uc120\uc744 \uac70\ub4ed\ud574 \ub098\uac08 \uac83\uc785\ub2c8\ub2e4. \uc774\ub85c\uc368 \uacb0\uad6d \uc219\ub828\ub41c \uc9c1\uc6d0\uacfc \uac19\uc740 \uc218\uc900\uc758 \uc5c5\ubb34 \uc218\ud589\uc774 \uac00\ub2a5\ud574\uc9c0\uac8c \ub429\ub2c8\ub2e4.<\/p>\n<p>Salesforce\uc758 Agentforce\ub294 \uc2e0\ub8b0\ubc1b\ub294 Data Cloud \uae30\ubc18 \uc704\uc5d0 AI \ud65c\uc6a9\uc5d0 \ud544\uc694\ud55c \ub370\uc774\ud130 \uc18c\uc2a4\ub97c \uc5f0\uacb0\ud558\uace0 Agent Builder\uc5d0\uc11c \uc9c0\uc18d\uc801\uc73c\ub85c \ud29c\ub2dd\ud560 \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c AI \uc2dc\uc2a4\ud15c \uae30\ubc18 \uad6c\ucd95\uc5d0 \uc2dc\uac04\uc744 \uc18c\ube44\ud560 \ud544\uc694 \uc5c6\uc774 AI \uc5d0\uc774\uc804\ud2b8\uc758 \uc5c5\ubb34 \ud488\uc9c8 \ud5a5\uc0c1\uc5d0\ub9cc \uc9d1\uc911\ud558\uc5ec \uc131\uacfc\ub97c \uadf9\ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p> <span> \u201cAI\ub294 \uc0c1\ub2f4\uc6d0\uc774 \uace0\uac1d\uacfc \uc870\uc9c1\uc744 \uc704\ud574 \uc62c\ubc14\ub978 \uc18c\ud1b5\uc744 \ud558\ub294 \ub370 \ud544\uc694\ud55c \uc815\ubcf4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.\u201d <\/span> <\/p>\n<p> <span> &#8211; \uc544\ubbf8\ub974 \ub9c8\uc990\ub808\uc2dc, \uc804\ubb34 \uc774\uc0ac \uacb8 \uc740\ud589 \uc0b0\uc5c5 \uace0\ubb38, \uc138\uc77c\uc988\ud3ec\uc2a4 <\/span> <\/p>\n<h2 id=\"3\"> <span> \uad00\uc810 3: \ub9ac\ub354\uac00 \ud601\uc2e0\uc744 \uc120\ub3c4 <\/span> <\/h2>\n<p>\uc55e\uc11c \uc0b4\ud3b4\ubcf8 \ubc14\uc640 \uac19\uc774 \ud601\uc2e0\uc5d0\uc11c\ub294 \uc18d\ub3c4\uac00 \uac00\uc7a5 \uc911\uc694\ud569\ub2c8\ub2e4. \ud2b9\ud788 \uc790\uc728\ud615 AI\uc758 \uc138\uacc4\uc5d0\uc11c\ub294 AI\uac00 \uc2e4\ubb34 \uacbd\ud5d8\uc744 \ube60\ub974\uac8c \ucd95\uc801\ud558\uace0 \ud53c\ub4dc\ubc31\uc744 \ubc1b\uc744\uc218\ub85d \uc790\uc728\ud615 AI\uac00 \ucc3d\ucd9c\ud558\ub294 \uc131\uacfc\ub97c \uc9c8\uc801, \uc591\uc801\uc73c\ub85c \ucc28\ubcc4\ud654\ud558\uba70 \uacbd\uc7c1 \uc6b0\uc704\ub97c \ud655\ubcf4\ud558\uae30\uac00 \uc6a9\uc774\ud574\uc9d1\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub97c \uc704\ud574\uc11c\ub294 \ucd5c\uace0\uacbd\uc601\uc9c4\uc774\ub098 \ub9ac\ub354\uac00 AI \ubcc0\ud601\uc744 \uc2e4\ubb34\uc9c4\uc5d0\ub9cc \ub9e1\uae30\uc9c0 \uc54a\uace0 \uc9c1\uc811 \uc758\uc0ac \uacb0\uc815\uc744 \uc774\ub04c\uc5b4 \ud0d1\ub2e4\uc6b4 \ubc29\uc2dd\uc73c\ub85c \uacfc\uac10\ud558\uace0 \uc5ed\ub3d9\uc801\uc778 \ud22c\uc790 \ud310\ub2e8\uc744 \ub0b4\ub9b4 \ud544\uc694\uac00 \uc788\uc2b5\ub2c8\ub2e4. Salesforce\uac00 \uc9c0\uc6d0\ud558\ub294 \uae30\uc5c5 \uc911 \uc131\uacf5\uc801\uc778 \ubcc0\ud601 \ud504\ub85c\uc81d\ud2b8\ub97c \uc774\ub048 \uc0ac\ub840\ub97c \ubcf4\uba74 \uadf8\ub7ec\ud55c \uae30\uc5c5\uc5d0\uc11c\ub294 C\ub808\ubca8\uc774\ub098 \uc784\uc6d0\uae09 \ub9ac\ub354\ub4e4\uc774 \ub2e8\uc21c\ud788 \uc0c1\ud669\uc744 \uc815\uae30\uc801\uc73c\ub85c \ubcf4\uace0\ubc1b\ub294 \uac83\uc5d0 \uadf8\uce58\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ub9ac\ub354\uac00 AI \ud504\ub85c\uadf8\ub7a8\uc758 \uc9c4\ud589 \uc0c1\ud669\uc744 \uac01 \ucc45\uc784\uc790\ub85c\ubd80\ud130 \uc2e4\uc2dc\uac04\uc73c\ub85c \ubcf4\uace0\ubc1b\uace0 \uc774\ud574\ud558\uba70, \uacfc\uc81c\uac00 \ubc1c\uc0dd\ud558\uba74 \uc2e0\uc18d\ud558\uac8c \uc870\uc5b8\uacfc \uc758\uc0ac \uacb0\uc815\uc744 \ub0b4\ub9bd\ub2c8\ub2e4. \ub610\ud55c \uc131\uacf5 \uac00\ub2a5\uc131\uc774 \ubcf4\uc774\uba74 \ud22c\uc790 \uc18d\ub3c4\ub97c \ub192\uc5ec \ud504\ub85c\uadf8\ub7a8\uc744 \uc2e0\uc18d\ud788 \ud655\uc7a5\ud558\uace0 \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc9c0\uc18d\uc801\uc73c\ub85c \uad6c\ucd95\ud560 \uc218 \uc788\ub3c4\ub85d \ud6a8\uacfc\uc801\uc73c\ub85c \uc6b4\uc601\ud569\ub2c8\ub2e4.<\/p>\n<h2 id=\"salesforce-cto-ai\"> <span> Salesforce CTO\uc758 \ubc1c\ud45c \u2013 AI \ud65c\uc6a9 \uc9c0\uc6d0 <\/span> <\/h2>\n<p>Salesforce\ub294 \uc790\uc728\ud615 AI\ub97c \uc2e4\ud604\ud558\ub294 \uc81c\ud488\uc778 Agentforce\ub97c \ubc1c\ud45c\ud558\ub294 \ub370 \uadf8\uce58\uc9c0 \uc54a\uace0, \ub9ac\ub354\ub4e4\uc774 \uacaa\ub294 \uacfc\uc81c\uc5d0 \ud56d\uc0c1 \uae30\ubbfc\ud558\uac8c \ub300\uc751\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc790\uc728\ud615 AI\ub97c \uc5b4\ub5bb\uac8c \ud65c\uc6a9\ud560\uc9c0\uc5d0 \ub300\ud574, Professional Service\uac00 \ubcf4\uc720\ud55c 25\ub144 \uc774\uc0c1\uc758 \ud48d\ubd80\ud55c \uacbd\ud5d8\uc744 \ubc14\ud0d5\uc73c\ub85c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc870\uc5b8\uc790\ub85c\uc11c \uc9c0\uc6d0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uac01 \uace0\uac1d\uc0ac\uc758 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\uc5d0 \ub9de\ucdb0 AI\ub97c \uc2e0\uc18d\ud558\uace0 \ucd5c\uc801\ud654\ub41c \ubc29\uc2dd\uc73c\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\ubc88\uc5d0 Salesforce\ub294 AI\ub85c \uae30\uc5c5 \ud601\uc2e0\uc744 \ucd94\uc9c4\ud558\ub294 \ub9ac\ub354\ub4e4\uc744 \ub3d5\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 \uc11c\ube44\uc2a4 \u2018Salesforce CTO\u2019\ub97c \ubc1c\ud45c\ud558\uc5ec \uad6d\ub0b4\uc5d0\uc11c\ub3c4 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774 Salesforce CTO \uc11c\ube44\uc2a4\uc5d0\uc11c\ub294 Salesforce Professional Service\uc758 \uc804\ubb38\uac00\ub4e4\uc774 AI\uc640 \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud55c \ud48d\ubd80\ud55c \uacbd\ud5d8\uc744 \uae30\ubc18\uc73c\ub85c \ud558\uc5ec \ub2e4\uc74c\uacfc \uac19\uc740 \uc11c\ube44\uc2a4\ub97c \ud1b5\ud574 \uace0\uac1d\uc0ac\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0\uc744 \uc870\uae30\uc5d0 \uc2e4\ud604\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<ul>\n<li>\ud604\uc7ac \ubc0f \ubbf8\ub798\uc758 \ub85c\ub4dc\ub9f5 \uad6c\ucd95\uc744 \uc704\ud55c \uc804\ubb38\uac00\uc758 \uac00\uc774\ub4dc \uc81c\uacf5<\/li>\n<li>\uacac\uace0\ud55c AI, \ub370\uc774\ud130, \ud1b5\ud569 \uc804\ub7b5\uc758 \ub3c4\uc785<\/li>\n<li>\uc804\uccb4 \uc870\uc9c1\uc5d0 \uac78\uce5c \ud50c\ub7ab\ud3fc\u2022\uc544\ud0a4\ud14d\ucc98 \ucd5c\uc801\ud654<\/li>\n<\/ul>\n<p>Salesforce\ub294 25\ub144 \uc774\uc0c1 \uc804 \uc138\uacc4\uc5d0\uc11c Salesforce\uc640 AI\ub97c \ub3c4\uc785\ud558\uba70 \uc313\uc544\uc628 \ub2e4\uc591\ud55c \uacbd\ud5d8\uacfc \uc9c0\uc2dd\uc744 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc804\ubb38\uac00\uc640 \uae30\uc220\uc744 \uacb0\ud569\ud558\uc5ec \uace0\uac1d\uc0ac\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ucd5c\uc120\uc758 \uc120\ud0dd\uc5d0 \uae30\ubc18\ud574 \uace0\uac1d\uc0ac\uc5d0 \ud544\uc694\ud55c \uc804\ubb38 \uae30\uc220 \ubc0f \uae30\uc874\uc758 \ud14c\ud06c\ub180\ub85c\uc9c0, \uc778\ud504\ub77c, \ub370\uc774\ud130 \uae30\ubc18\uc758 \uc815\ube44 \ubc0f \uac70\ubc84\ub10c\uc2a4\ub97c \ud655\ub9bd \ub4f1 \uae30\uc5c5\uc758 \uc885\ud569\uc801\uc778 \uc900\ube44 \uccb4\uc81c\ub97c \ud3c9\uac00\ud558\uc5ec \uc774\ub97c \ud1b5\ud574 \ucd5c\uc885\uc801\uc73c\ub85c\ub294 \uace0\uac1d\uc758 \uc7a5\uae30\uc801\uc778 \uc131\uacf5\uc744 \uc704\ud55c \ub85c\ub4dc\ub9f5 \uad6c\ucd95\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774 \uc11c\ube44\uc2a4\uc758 \uae30\ubcf8 \ucca0\ud559\uc740 &#8220;AI\uc758 \uc9c4\uc815\ud55c \ud798\uc740 \uae30\uc220 \uadf8 \uc790\uccb4\uac00 \uc544\ub2c8\ub77c, \uc774\ub97c \ud65c\uc6a9\ud558\ub294 \uc0ac\ub78c\ub4e4\uc744 \uc704\ud574 \ucc3d\ucd9c\ub418\ub294 \uac83&#8221;\uc774\ub77c\ub294 \uac83\uc785\ub2c8\ub2e4. Salesforce CTO\ub294 \ub514\uc9c0\ud138 \ubcc0\ud601\uc758 \ubaa8\ubc94 \uc0ac\ub840\ub97c \ubc18\uc601\ud558\uace0 AI\uc640 \ub370\uc774\ud130\ub97c \uc815\uc2dd \ud504\ub85c\uc138\uc2a4\uc5d0 \ud1b5\ud569\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uacfc \uc870\uc9c1\uc740 AI \uc2dc\ub300\uc5d0 \uc9c0\uc18d\uc801\uc778 \uc131\uacf5\uc744 \uac70\ub450\uae30 \uc704\ud55c \uae38\uc744 \uac1c\ucc99\ud560 \uc218 \uc788\uac8c \ub429\ub2c8\ub2e4.<\/p>\n<p>Salesforce CTO\ub97c \uace0\ub824\ud558\uc5ec AI\uc640 Agentforce\ub97c \ud65c\uc6a9\ud55c \uc7a5\uae30\uc801\uc774\uace0 \uc120\ub3c4\uc801\uc774\uba70 \uc804\ub7b5\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uacf5\uc744 \ud5a5\ud574 \ub098\uc544\uac00\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4. Salesforce\uac00 \uc5ec\ub7ec\ubd84\uc758 \uc131\uacf5\uc744 \uc804\ud3ed\uc801\uc73c\ub85c \uc9c0\uc6d0\ud558\uaca0\uc2b5\ub2c8\ub2e4.<\/p>","protected":false},"excerpt":{"rendered":"<p>\uc624\ub298\ub0a0\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0\uc11c\ub294 \uc0c8\ub85c\uc6b4 \ud234\uacfc \uae30\uc220\uc744 \ube60\ub974\uac8c \ud65c\uc6a9\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4 \ud6a8\uacfc\ub97c \ucc3d\ucd9c\ud558\ub294 \uc5ed\ub7c9\uc774 \uc694\uad6c\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc790\uc728\ud615 AI\uc758 \ub4f1\uc7a5\uc5d0 \ub530\ub77c \uae30\uc5c5 \ub9ac\ub354\uc5d0\uac8c \uc694\uad6c\ub418\ub294 3\uac00\uc9c0 \uad00\uc810\uc5d0 \ub300\ud574 \uc54c\uc544\ubcf4\uc138\uc694. \ub610\ud55c \uc774\ub7ec\ud55c \ud601\uc2e0\uc744 \ub3c4\uc640\uc904 Salesforce\uc758 \uc2e0\uaddc \uc11c\ube44\uc2a4 \u2018Salesforce CTO\u2019\ub97c&hellip;<\/p>\n","protected":false},"author":1,"featured_media":222,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[],"coauthors":[8],"class_list":["post-223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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