{"id":2477,"date":"2025-12-11T14:10:00","date_gmt":"2025-12-11T05:10:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=2477"},"modified":"2026-01-29T10:40:56","modified_gmt":"2026-01-29T01:40:56","slug":"world-tour-ny-agentforce-360","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/world-tour-ny-agentforce-360\/","title":{"rendered":"\uc138\uc77c\uc988\ud3ec\uc2a4, \u2018\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \uc6d4\ub4dc\ud22c\uc5b4 \ub274\uc695\u2019\uc11c \u2018\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 360\u2019 \ud50c\ub7ab\ud3fc \uc804\uba74 \uac1c\ubc29"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em>\uac1c\ubc1c\uc790\ubd80\ud130 \uc0b0\uc5c5\ubcc4 \uc804\ubb38\uac00\uae4c\uc9c0, \uc544\uc774\ub514\uc5b4 \ubc0f \uc804\ubb38\uc131 \uc81c\ud488\ud654 \uc9c0\uc6d0 \ud1b5\ud574 \ubd80\uac00\uac00\uce58 \ucc3d\ucd9c \uac00\ub2a5\ud55c \uc0dd\ud0dc\uacc4 \uc870\uc131 \ubaa9\ud45c<\/em><br><em>\uc778\ud3ec\ub9e4\ud2f0\uce74\u00b7\ub370\uc774\ud130 360\u00b7\ubbac\uc18c\ud504\ud2b8 \ud1b5\ud569 \u2018\ud2b8\ub7ec\uc2a4\ud2f0\ub4dc \ucee8\ud14d\uc2a4\ud2b8\u2019 \uacf5\uac1c\u2026 \ub370\uc774\ud130 \uc774\ub3d9 \uc5c6\ub294 \u2018\uc81c\ub85c \uce74\ud53c\u2019\ub85c \uc2e0\ub8b0\uc131 \ud655\ubcf4<\/em><br><em>\ubbf8\uad6d \uad50\ud1b5\ubd80(USDOT) \ubc0f \ub514\ube0c\ub77c\uc774 \ub300\ud559(DeVry University) \ub4f1 \ub300\uaddc\ubaa8 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \ub3c4\uc785 \uc0ac\ub840 \ubc1c\ud45c<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>2025\ub144 12\uc6d4 11\uc77c(\ubaa9)<\/strong> \u2013 \uc804 \uc138\uacc4 AI CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 10\uc77c(\ud604\uc9c0 \uc2dc\uac01) \ubbf8\uad6d \ub274\uc695\uc5d0\uc11c \uac1c\ucd5c\ub41c \u2018\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \uc6d4\ub4dc\ud22c\uc5b4 \ub274\uc695(Agentforce World Tour NYC)\u2019\uc5d0\uc11c \ucc28\uc138\ub300 AI \ud50c\ub7ab\ud3fc \u2018\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 360(Agentforce 360)\u2019\uc744 \uc804\uba74 \uac1c\ubc29\ud55c\ub2e4\uace0 \ubc1d\ud614\ub2e4.<\/p>\n\n\n\n<p>\uc774\ubc88 \ubc1c\ud45c\uc758 \ud575\uc2ec\uc740 \uc81c\uc870, \uc720\ud1b5, \uc18c\ube44\uc7ac, \uae08\uc735, \uacf5\uacf5 \ub4f1 \uc0b0\uc5c5 \uc804\ubb38\uac00, \uac1c\uc778 \uac1c\ubc1c\uc790, \uc2a4\ud0c0\ud2b8\uc5c5, ISV(Independent Software Vendor) \ub4f1 \ub204\uad6c\ub098 \uc138\uc77c\uc988\ud3ec\uc2a4 \ud50c\ub7ab\ud3fc\uc744 \ud65c\uc6a9\ud574 AI \uc5d0\uc774\uc804\ud2b8\ub97c \uac1c\ubc1c\ud558\uace0, \ub098\uc544\uac00 \uc774\ub97c \uc81c\ud488\ud654\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4 \uc218\uc775\uae4c\uc9c0 \ucc3d\ucd9c\ud560 \uc218 \uc788\ub294 \uae30\ubc18\uc744 \ub9c8\ub828\ud588\ub2e4\ub294 \uc810\uc774\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc774\ub97c \uae30\ubc18\uc73c\ub85c \uae30\uc5c5\uc774 AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc804\uc0ac\uc801\uc73c\ub85c \ub3c4\uc785 \ubc0f \ud65c\uc6a9\ud558\uace0, \uc778\uac04\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \uacf5\uc874\ud558\uba70 \uc720\uae30\uc801\uc73c\ub85c \ud611\uc5c5\ud560 \uc218 \uc788\ub294 \u2018<a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/agentic-enterprise\/\">\uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988<\/a>(Agentic Enterprise)\u2019\ub85c\uc758 \uc804\ud658\uc774 \uac00\uc18d\ud654\ub420 \uac83\uc774\ub77c\uace0 \uc804\ub9dd\ud588\ub2e4.<\/p>\n\n\n\n<p>\uc9c0\ub09c 10\uc6d4 \u2018\ub4dc\ub9bc\ud3ec\uc2a4 2025\u2019\uc5d0\uc11c \ucc98\uc74c \uacf5\uac1c\ub41c \u2018\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 360\u2019\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc8fc\uc694 \uc81c\ud488\uad70\uc744 \ud3ec\ud568, \ub370\uc774\ud130 360, \uc2ac\ub799, \ud0dc\ube14\ub85c \ub4f1\uc774 \uc644\uc804\ud788 \ud1b5\ud569\ub41c \ub2e8\uc77c \uc544\ud0a4\ud14d\ucc98 \uae30\ubc18\uc758 AI \ud50c\ub7ab\ud3fc\uc774\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub9ce\uc740 \uae30\uc5c5\uc774 \uc5d0\uc774\uc804\ud2b8 \ud504\ub85c\ud1a0\ud0c0\uc785 \uad6c\ud604\uc5d0\ub294 \uc131\uacf5\ud558\uc9c0\ub9cc, \ubcf4\uc548\u00b7\uaddc\uc81c \uc900\uc218\u00b7\ud655\uc7a5\uc131 \ub4f1 \ub2e4\uc591\ud55c \ud601\uc2e0 \uc7a5\ubcbd\uc73c\ub85c \uc778\ud574 \uc2e4\uc9c8\uc801\uc778 \uc0c1\uc6a9\ud654\uc5d0 \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\ub2e4\ub294 \uc810\uc5d0 \uc8fc\ubaa9\ud588\ub2e4. \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 360\uc740 \uc774\ub7ec\ud55c \uae30\uc5c5\uc758 \uc778\ud504\ub77c \ubb38\uc81c\ub97c \ud574\uacb0\ud574, \uc0ac\uc6a9\uc790\uac00 \uc804\ubb38\uc801\uc778 \uc9c0\uc2dd\uc774\ub098 \ubcf5\uc7a1\ud55c \uae30\uc220 \uc2a4\ud0dd \uad00\ub9ac \uc5c6\uc774\ub3c4 \uc790\uc2e0\uc758 \uc544\uc774\ub514\uc5b4\uc640 \uc0b0\uc5c5 \uc804\ubb38\uc131\uc5d0 \uae30\ubc18\ud55c AI \uc5d0\uc774\uc804\ud2b8\ub97c \uac1c\ubc1c \ubc0f \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4.<\/p>\n\n\n\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub610\ud55c \uc774\ubc88 \ud50c\ub7ab\ud3fc \uac1c\ubc29\uc744 \uae30\uc810\uc73c\ub85c \ub2e8\uc21c\ud55c AI \uc571 \uac1c\ubc1c \uc601\uc5ed\uc744 \ub118\uc5b4 \ube44\uc988\ub2c8\uc2a4 \ubd80\uac00\uac00\uce58 \ucc3d\ucd9c\uc774 \uac00\ub2a5\ud55c \uc0dd\ud0dc\uacc4 \uad6c\ucd95\uc744 \uacac\uc778\ud558\uaca0\ub2e4\ub294 \ubaa9\ud45c\ub97c \ubc1d\ud614\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \ub530\ub974\uba74 \uc774\uc81c \uac1c\uc778 \uac1c\ubc1c\uc790, \uc0b0\uc5c5 \uc804\ubb38\uac00, \uc2a4\ud0c0\ud2b8\uc5c5 \ub4f1\uc744 \ud3ec\ud568\ud558\uc5ec \uc804\ubb38\uc131\uc744 \ubcf4\uc720\ud558\uace0 \uc788\ub294 \uad6c\uc131\uc6d0\uc774\ub77c\uba74 \ub204\uad6c\ub4e0\uc9c0 \ub178\ucf54\ub4dc\u00b7\ub85c\uc6b0\ucf54\ub4dc \ub3c4\uad6c\uc640 \uc0ac\uc804\uc5d0 \uad6c\ucd95\ub41c 500\uc5ec \uac1c\uc758 \uae30\ub2a5\uc744 \ud1b5\ud574 \uc571 \uac1c\ubc1c \uc18d\ub3c4\ub97c \ud68d\uae30\uc801\uc73c\ub85c \ub192\uc77c \uc218 \uc788\ub2e4\uace0 \uc124\uba85\ud588\ub2e4. \uc774 \ubc16\uc5d0\ub3c4 \uac1c\ubc1c\ub41c AI \uc5d0\uc774\uc804\ud2b8\uc640 \uac01\uc885 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc790\uccb4 \uc571\ub9c8\ucf13\uc778 \uc571\uc775\uc2a4\uccb4\uc778\uc9c0(AppExchange)\ub97c \ud1b5\ud574 \ud310\ub9e4 \ubc0f \uc218\uc775\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\uc73c\uba70, \ud544\uc694\ud55c IT \uc790\uc6d0\uc744 \uc790\ub3d9\uc73c\ub85c \uc900\ube44 \ubc0f \uc124\uc815\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \ud504\ub85c\ube44\uc800\ub2dd \uc790\ub3d9\ud654 \uae30\ub2a5 \ub610\ud55c \uc81c\uacf5\ub41c\ub2e4.<\/p>\n\n\n\n<p>\uc774\uc640 \ud568\uaed8 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 AI \uc5d0\uc774\uc804\ud2b8\uc758 \uc815\ud655\uc131\uacfc \uc2e0\ub8b0\ub3c4\ub97c \ub192\uc774\ub294 \u2018\ud2b8\ub7ec\uc2a4\ud2f0\ub4dc \ucee8\ud14d\uc2a4\ud2b8(Trusted Context)\u2019\ub97c \uacf5\uac1c\ud588\ub2e4. \uc774\ub294 \ucd5c\uadfc \uc778\uc218\ub97c \uc644\ub8cc\ud55c \uc778\ud3ec\ub9e4\ud2f0\uce74(Informatica)\uc758 \uba54\ud0c0\ub370\uc774\ud130 \uad00\ub9ac \uc5ed\ub7c9\uacfc \ubbac\uc18c\ud504\ud2b8(MuleSoft)\uc758 \ud1b5\ud569 \uae30\uc220\uc744 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub370\uc774\ud130 \ub808\uc774\uc5b4\uc778 \u2018<a href=\"https:\/\/www.salesforce.com\/kr\/data\/\">\ub370\uc774\ud130 360<\/a>(Data 360)\u2019\uacfc \ud1b5\ud569 \ubc0f \uc5f0\ub3d9\ud55c \uac83\uc774\ub2e4. \ud2b9\ud788 \u2018\uc81c\ub85c \uce74\ud53c(Zero Copy)\u2019 \uae30\uc220\uc744 \uae30\ubc18\uc73c\ub85c \ub370\uc774\ud130\uc758 \uc774\ub3d9 \uc5c6\uc774\ub3c4 \uae30\uc5c5 \ub0b4 \ubaa8\ub4e0 \ub370\uc774\ud130\uc640 \uc2e4\uc2dc\uac04 \uc6b4\uc601 \uc2e0\ud638\ub97c \uc5f0\uacb0\ud558\uc5ec AI \uc5d0\uc774\uc804\ud2b8\uac00 \ube44\uc988\ub2c8\uc2a4 \ub9e5\ub77d\uc744 \uc644\ubcbd\ud788 \uc774\ud574\ud558\uace0 \ucd94\ub860\ud558\uba70 \uc5c5\ubb34\ub97c \uc218\ud589\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \uc81c\uacf5\ud55c\ub2e4.<\/p>\n\n\n\n<p>\ub2f9\uc77c \ucee8\ud37c\ub7f0\uc2a4\uc5d0\uc11c\ub294 \uad50\uc721 \ubc0f \uacf5\uacf5 \ubd84\uc57c\uc758 \ud601\uc2e0\uc801\uc778 \ub3c4\uc785 \uc0ac\ub840\ub3c4 \uc18c\uac1c\ub410\ub2e4. \ubbf8\uad6d<a href=\"https:\/\/www.salesforce.com\/kr\/customer-stories\/devry-university\/\"> \ub514\ube0c\ub77c\uc774 \ub300\ud559<\/a>(DeVry University)\uc740 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 360\uc744 \ud1b5\ud574 24\uc2dc\uac04 \uac1c\uc778\ud654 \ud559\uc2b5\uc744 \uc9c0\uc6d0\ud558\uace0 \ub4f1\ub85d \uc808\ucc28\ub97c \uc790\ub3d9\ud654\ud558\uc5ec, \uc0c1\ub2f4\uac00\ub4e4\uc774 \ub2e8\uc21c \ubc18\ubcf5\uc801\uc778 \uc5c5\ubb34\uc5d0\uc11c \ubc97\uc5b4\ub098 \ud559\uc2b5 \ucf54\uce6d\uacfc \uc9c4\ub85c \uac1c\ubc1c \ub4f1 \ubcf4\ub2e4 \uc804\ub7b5\uc801\uc778 \ud65c\ub3d9\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ub410\ub2e4. \ubbf8\uad6d \uad50\ud1b5\ubd80(USDOT) \ub610\ud55c \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \ud568\uaed8 \uad6d\uac00 \uad50\ud1b5\uc548\uc804 \uc2dc\uc2a4\ud15c\uc744 \ud601\uc2e0\ud558\uae30 \uc704\ud55c \ud504\ub85c\uc81d\ud2b8\ub97c \ucd94\uc9c4\ud558\uace0 \uc788\ub2e4. AI \uc5d0\uc774\uc804\ud2b8\ub294 \ubc29\ub300\ud55c \uad50\ud1b5 \ubc0f \uc0ac\uace0 \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud574 \uc2e4\uc2dc\uac04 \uc548\uc804 \uacbd\ubcf4\ub97c \uc0dd\uc131\ud558\uace0 \ubcf5\uc7a1\ud55c \ubcf4\uc870\uae08 \uc2e0\uccad \uac80\ud1a0 \uacfc\uc815\uc758 \uc790\ub3d9\ud654\ub97c \uc9c0\uc6d0\ud558\uace0 \uc788\uc73c\uba70, \ud5a5\ud6c4 \uad6d\uac00 \uc778\ud504\ub77c \ud504\ub85c\uc81d\ud2b8\uc758 \ud6a8\uc728\uc131 \ud5a5\uc0c1\uc744 \uc704\ud55c \ud504\ub85c\uc81d\ud2b8\ub97c \uc9c0\uc18d \uc9c0\uc6d0\ud574 \ub098\uac08 \uacc4\ud68d\uc774\ub2e4.<\/p>\n\n\n\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4 \ucf54\ub9ac\uc544 \ubc15\uc138\uc9c4 \ub300\ud45c\ub294 \u201c\uc774\uc81c \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uace0\uac1d\uacfc \ubaa8\ub4e0 \uc0b0\uc5c5 \uc804\ubb38\uac00\ub4e4\uc740 \ubcf4\uc720\ud55c \ub370\uc774\ud130\uc640 \uc804\ubb38\uc131\uc744 AI \uc5d0\uc774\uc804\ud2b8\ub77c\ub294 \uc911\uc7a5\uae30\uc801\uc778 \uc790\uc0b0\uc774\uc790 \ube44\uc988\ub2c8\uc2a4 \uc2e4\ud589 \uc5ed\ub7c9\uc774\ub77c\ub294 \uacbd\uc7c1 \uc790\uc0b0\uc73c\ub85c \uc190\uc27d\uac8c \uc804\ud658\ud560 \uc218 \uc788\uac8c \ub410\ub2e4. \uc774\ub97c \uae30\ubc18\uc73c\ub85c \uad6d\ub0b4 \uc2dc\uc7a5\uc5d0\uc11c\ub3c4 \uc758\uc0ac\uacb0\uc815\uacfc \uace0\uac1d\uacbd\ud5d8\uc744 AI \uc5d0\uc774\uc804\ud2b8 \uc911\uc2ec\uc73c\ub85c \uc7ac\uc124\uacc4\ud558\ub294 \u2018\uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988\u2019\ub85c\uc758 \uc804\ud658\uc774 \uac00\uc18d\ud654\ub420 \uac83\uc73c\ub85c \uae30\ub300\ub41c\ub2e4\u201d\ub77c\uba70 \u201c\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc778\ud3ec\ub9e4\ud2f0\uce74\uc758 \uc5ed\ub7c9\uc774 \ub354\ud574\uc9c4 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ud50c\ub7ab\ud3fc\uacfc AI \uc5d0\uc774\uc804\ud2b8 \uc0dd\ud0dc\uacc4\ub97c \ubc14\ud0d5\uc73c\ub85c \uc9c0\uc18d \uac00\ub2a5\ud55c AX \ud658\uacbd\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud55c \ub178\ub825\uc744 \uc544\ub07c\uc9c0 \uc54a\uc744 \uac83\uc774\ub2e4\u201d\ub77c\uace0 \uc5b8\uae09\ud588\ub2e4.<\/p>\n\n\n\n<p>\ud55c\ud3b8, \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \uc6d4\ub4dc\ud22c\uc5b4 \ub274\uc695\uc758 \uc8fc\uc694 \uae30\uc870\uc5f0\uc124\uacfc \uc138\uc158\uc744 \ud3ec\ud568\ud55c \uc8fc\uc694 \ucee8\ud37c\ub7f0\uc2a4\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uacf5\uc2dd OTT \ud50c\ub7ab\ud3fc\uc778 \u2018<a href=\"http:\/\/salesforce.com\/plus\/\">\uc138\uc77c\uc988\ud3ec\uc2a4 \ud50c\ub7ec\uc2a4<\/a>(Salesforce+)\u2019\uc5d0\uc11c \ub2e4\uc2dc \uc2dc\uccad\ud560 \uc218 \uc788\ub2e4.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201c\uc0b0\uc5c5 \uc804\ubb38\uc131 \uae30\ubc18\uc758 AI \uc5d0\uc774\uc804\ud2b8 \uac1c\ubc1c \ubc0f \ube44\uc988\ub2c8\uc2a4 \uac00\uce58 \ucc3d\ucd9c \uc9c0\uc6d0 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