{"id":249,"date":"2024-11-07T20:13:00","date_gmt":"2025-11-12T20:13:01","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=249"},"modified":"2025-11-27T13:04:45","modified_gmt":"2025-11-27T04:04:45","slug":"productivity-hacks-smb","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/productivity-hacks-smb\/","title":{"rendered":"\uc911\uc18c\uae30\uc5c5, \uc2a4\ud0c0\ud2b8\uc5c5 CEO\ub97c \uc704\ud55c 6\uac00\uc9c0 \ube44\uc988\ub2c8\uc2a4 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1 \ud301"},"content":{"rendered":"

\uc18c\uaddc\ubaa8 \ube44\uc988\ub2c8\uc2a4\ub97c \uc6b4\uc601\ud55c\ub2e4\uace0 \ud574\uc11c \ub9e4 \uc21c\uac04 \uc2dc\uac04\uc744 \ube8f\uae38 \ud544\uc694\ub294 \uc5c6\uc2b5\ub2c8\ub2e4. \uc774\ubc88 \ud3ec\uc2a4\ud305\uc744 \ud1b5\ud574 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1 \ud301\uc744 \uc5bb\uace0, \ub354 \uc801\uac8c \uc77c\ud558\uace0 \ub354 \ub9ce\uc740 \uac83\uc744 \uc5bb\uc73c\uc138\uc694. \uc2a4\ud0c0\ud2b8\uc5c5\uc758 \uacbd\uc6b0 \ubc14\uc05c \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\ub294 \uae30\uc220\uc744 \ub3c4\uc785\ud558\ub294 \uac83\uc774 \ud574\uacb0\ucc45\uc785\ub2c8\ub2e4. \uc774\ub294 \ud3b8\uc758\ub97c \ub118\uc5b4, \uc2dc\uc7a5\uc5d0\uc11c\uc758 \uacbd\uc7c1\ub825\uc744 \ud655\ubcf4\ud558\ub294 \ub370 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4.<\/h2>\n

\ub9ce\uc740 \uc2a4\ud0c0\ud2b8\uc5c5\uacfc \uc911\uc18c\uae30\uc5c5(SMB<\/a>) \uc0ac\uc5c5\uc790\ub4e4\uc740 \uc7a0\uc7ac \uace0\uac1d\uacfc \uc8fc\uace0\ubc1b\uc740 \uc774\uba54\uc77c\uc744 \uc870\ud68c\ud558\uac70\ub098 \uace0\uac1d \ubb38\uc758\uc5d0 \uc751\ub2f5\ud558\ub294 \ub4f1\uc758 \uc0ac\uc18c\ud55c \uc791\uc5c5\uc774 \ud558\ub8e8\uc758 \ub300\ubd80\ubd84\uc744 \ucc28\uc9c0\ud569\ub2c8\ub2e4. \uadf8\ub807\ub2e4\uba74 \uc5b4\ub5bb\uac8c \uc774\ub7f0 \uc9c0\ub8e8\ud55c \uc791\uc5c5\uc744 \uc5c6\uc560\uace0 \ube44\uc988\ub2c8\uc2a4 \uc6b0\uc120\uc21c\uc704\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc744\uae4c\uc694?<\/p>\n

\uc5b4\ub5a4 \ube44\uc988\ub2c8\uc2a4\uc5d0\uc11c\ub4e0 \ubc14\uc05c \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\ub294 \uae30\uc220\uc744 \ub3c4\uc785\ud558\ub294 \uac83\uc774 \ud574\uacb0\ucc45\uc785\ub2c8\ub2e4. \uc774\ub294 \ub2e8\uc21c\ud788 \ud3b8\ub9ac\ud568\uc5d0\uc11c \ub05d\ub098\ub294 \uac83\uc774 \uc544\ub2c8\uba70, \uc624\ub298\ub0a0 \uc2dc\uc7a5\uc5d0\uc11c \uacbd\uc7c1\ud558\uae30 \uc704\ud55c \ud544\uc218 \uc694\uc18c\uc785\ub2c8\ub2e4.<\/p>\n

\uc911\uc18c\uae30\uc5c5\uacfc \uc2a4\ud0c0\ud2b8\uc5c5\uacfc \uac19\uc740 \uc18c\uaddc\ubaa8 \ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud574 \uad6c\ucd95\ub41c CRM<\/a> \uc2dc\uc2a4\ud15c\uc778 Salesforce Starter Suite<\/a>\uc640 \uac19\uc740 \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uba74 \uc791\uc5c5\uc744 \ud074\ub9ad<\/a>\uc73c\ub85c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub354 \ub9ce\uc740 \uc7a0\uc7ac \uace0\uac1d\uc744 \ucc3e\uace0, \ub354 \ub9ce\uc740 \uc0ac\uc5c5 \uae30\ud68c\ub97c \ucc3d\ucd9c\ud558\uace0, \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 6\uac00\uc9c0 \uc0dd\uc0b0\uc131 \ube44\uacb0\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4.<\/p>\n

1. \ubc1b\uc740 \ud3b8\uc9c0\ud568\uc5d0\uc11c \ubcf4\ub0b4\ub294 \uc2dc\uac04 \uc904\uc774\uae30<\/h2>\n

\uc774\uba54\uc77c \ubc1b\uc740 \ud3b8\uc9c0\ud568\uc5d0\uc11c \uc5bc\ub9c8\ub098 \ub9ce\uc740 \uc2dc\uac04\uc744 \ubcf4\ub0b4\uc2dc\ub098\uc694? \uc5f0\uad6c\uc5d0 \ub530\ub974\uba74<\/a> \uc0ac\ub78c\ub4e4\uc740 \uc77c\uc8fc\uc77c\uc5d0 \ud3c9\uade0 11\uc2dc\uac04\uc744 \uc774\uba54\uc77c\uc5d0 \uc18c\ube44\ud558\ub294 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub108\ubb34 \ub9ce\uc740 \uc2dc\uac04\uc774\uba70, \uc774\ub85c \uc778\ud574 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uad00\ud55c \ub2e4\ub978 \uc911\uc694\ud55c \uac83\uc744 \ub193\uce58\uae30 \uc27d\uc2b5\ub2c8\ub2e4.<\/p>\n

\ud2b9\ud788 \uac70\ub798 \uad00\ub9ac, \uace0\uac1d \ubb38\uc758 \ucc98\ub9ac, \ub3d9\ub8cc\uc640\uc758 \ud611\uc5c5 \ub4f1 \ub2e4\uc591\ud55c \uc5ed\ud560\uc744 \uc218\ud589\ud558\ub294 \uc2a4\ud0c0\ud2b8\uc5c5\uacfc \uc911\uc18c\uae30\uc5c5 \uc0ac\uc5c5\uc790\uc758 \uacbd\uc6b0 \uc774\uba54\uc77c\uc5d0 \uc555\ub3c4\ub2f9\ud558\ub294 \uac83\uc740 \ub4dc\ubb38 \uc77c\uc774 \uc544\ub2d9\ub2c8\ub2e4.<\/p>\n

\uc774\uba54\uc77c \ubc1b\uc740 \ud3b8\uc9c0\ud568\uc5d0\uc11c \ubcf4\ub0b4\ub294 \uc2dc\uac04\uc744 \uc904\uc5ec \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\uace0 \uc2f6\ub2e4\uba74 \uc138\uc77c\uc988\ud3ec\uc2a4 Starter Suite\uc5d0\uc11c Einstein Activity Capture<\/a>\ub97c \uc0ac\uc6a9\ud574 \ubcf4\uc138\uc694. \uc774 \uae30\ub2a5\uc740 \uc5ec\ub7ec\ubd84\uacfc \uace0\uac1d, \uc7a0\uc7ac \uace0\uac1d, \uadf8\ub9ac\uace0 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uc0ac\uc6a9\ud558\ub294 \ud300\uc6d0\ub4e4 \uac04\uc758 \uc774\uba54\uc77c \uad50\ud658 \ubc0f \uce98\ub9b0\ub354 \ud56d\ubaa9\uc744 \uc790\ub3d9\uc73c\ub85c \ub9ac\ub4dc, \uacc4\uc815, \uc5f0\ub77d\ucc98, \uae30\ud68c\uc640 \uac19\uc740 CRM \uae30\ub85d\uc73c\ub85c \ucc44\uc6cc\uc90d\ub2c8\ub2e4. \ubc1b\uc740 \ud3b8\uc9c0\ud568\uc744 \ub4a4\uc9c0\ub294 \uc218\uace0\ub294 \uc774\uc81c \uadf8\ub9cc!<\/p>\n

2. \ud55c \ubc88\uc5d0 \ubbf8\ud305 \uc77c\uc815 \uc608\uc57d\ud558\uae30<\/h2>\n

\uc2a4\ud0c0\ud2b8\uc5c5\uc744 \uc704\ud55c Starter\uc5d0\uc11c \ubb34\ub8cc\ub85c \uc81c\uacf5\ub418\ub294 Salesforce Inbox<\/a>\ub97c \uc0ac\uc6a9\ud558\uba74 \ube44\uc988\ub2c8\uc2a4 \ubbf8\ud305 \uc77c\uc815\uc744 \uc7a1\uae30 \uc704\ud574 \uc7a0\uc7ac \uace0\uac1d\uc774\ub098 \uace0\uac1d\uacfc \uc5ec\ub7ec \ucc28\ub840 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\ud558\uba70 \uc2dc\uac04\uc744 \ub0ad\ube44\ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. \ub300\uc2e0 Inbox\ub97c \uc0ac\uc6a9\ud574 \uce98\ub9b0\ub354\uc5d0\uc11c \uc2dc\uac04\uc744 \uc120\ud0dd\ud558\uc5ec \uc774\uba54\uc77c\uc5d0 \ub04c\uc5b4\ub2e4 \ub193\uc73c\uc138\uc694. \uc218\uc2e0\uc790\uac00 \uc790\uc2e0\uc5d0\uac8c \uc801\ud569\ud55c \uc2dc\uac04\uc744 \uc120\ud0dd\ud558\uba74 Inbox\uc5d0\uc11c \uc790\ub3d9\uc73c\ub85c \uc591\ucabd\uc744 \uc704\ud55c \uce98\ub9b0\ub354 \ucd08\ub300\ub97c \uc0dd\uc131\ud569\ub2c8\ub2e4.<\/p>\n

\uac00\uc7a5 \uc88b\uc740 \uc810\uc740? \uc5ec\ub7ec\ubd84\uc774 \uc608\uc57d\ud55c \uc2dc\uac04 \uc911 \ud558\ub098\ub97c \ub2e4\ub978 \uc0ac\ub78c\uc774 \uc608\uc57d\ud558\ub354\ub77c\ub3c4 \ub2e4\ub978 \uc774\uba54\uc77c\uc5d0\ub294 \ub354 \uc774\uc0c1 \ud45c\uc2dc\ub418\uc9c0 \uc54a\uc73c\ubbc0\ub85c \uc774\uc911 \uc608\uc57d\uc744 \uac71\uc815\ud560 \ud544\uc694\uac00 \uc5c6\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

3. \ud558\ub098\uc758 \uc571\uc5d0\uc11c \ubaa8\ub4e0 \uace0\uac1d \ubb38\uc758 \uad00\ub9ac\ud558\uae30<\/h2>\n

\uace0\uac1d\uc774 \uc9c8\ubb38\uc774\ub098 \uc758\uacac\uc774 \uc788\uc744 \ub54c \uc774\uba54\uc77c\uc774\ub098 \uc6f9\uc0ac\uc774\ud2b8 \ub610\ub294 \ud2b8\uc704\ud130, \ud398\uc774\uc2a4\ubd81, \uc778\uc2a4\ud0c0\uadf8\ub7a8, \uc720\ud29c\ube0c\uc640 \uac19\uc740 \uc18c\uc15c\ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uc5f0\ub77d\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc2b5\ub2c8\ub2e4. \uc2a4\ud0c0\ud2b8\uc5c5\uacfc \uac19\uc740 \uc18c\uaddc\ubaa8 \uc870\uc9c1\uc5d0\uc11c \uace0\uac1d \ubb38\uc758 \ucc98\ub9ac\uc758 \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\ub824\uba74 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud560\uae4c\uc694? \ud558\ub098\uc758 \uc571\uc5d0\uc11c \ubaa8\ub4e0 \uc694\uccad\uc5d0 \uc751\ub2f5\ud560 \uc218 \uc788\uc73c\uba74 \ub9e4\uc6b0 \ud3b8\ub9ac\ud569\ub2c8\ub2e4. \ub610\ud55c \uc5ec\ub7ec \uc0ac\ub78c\uc774 \uace0\uac1d \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\ub294 \uacbd\uc6b0, \ubaa8\ub4e0 \uc694\uccad\uc744 \ud55c\uacf3\uc5d0 \ubaa8\uc544\ub450\uba74 \ud63c\uc120\uc744 \ud53c\ud560 \uc218 \uc788\uace0 \ud300\uc6d0\ub4e4\uc774 \ucc45\uc784\uac10\uc744 \uac16\uac8c \ub429\ub2c8\ub2e4.<\/p>\n

\uc911\uc18c\uae30\uc5c5\uacfc \uc2a4\ud0c0\ud2b8\uc5c5\uc744 \uc704\ud55c \uc138\uc77c\uc988\ud3ec\uc2a4 Starter\ub97c \uc0ac\uc6a9\ud558\uba74 CRM\uc744 \ubc97\uc5b4\ub098\uc9c0 \uc54a\uace0\ub3c4 \ubaa8\ub4e0 \uc694\uccad\uc744 \uad00\ub9ac\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\ub294 \uc11c\ube44\uc2a4 \ucf58\uc194\uc744 \ud1b5\ud574 \uace0\uac1d \ubb38\uc758\uc5d0 \uc190\uc27d\uac8c \uc751\ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

4. \uac19\uc740 \ub2f5\ubcc0\uc744 \ub450 \ubc88 \uc785\ub825\ud558\uc9c0 \uc54a\uae30<\/h2>\n

\uc77c\uc8fc\uc77c \uc774\uc0c1 \uace0\uac1d \uc751\ub300\ub97c \ud574\ubd24\ub2e4\uba74 \ud2b9\uc815 \uc9c8\ubb38\uc774 \ud56d\uc0c1 \ub2e4\ub978 \ubc29\uc2dd\uc73c\ub85c \uacc4\uc18d \ubc18\ubcf5\ub418\ub294 \ud328\ud134\uc744 \ubc1c\uacac\ud588\uc744 \uac83\uc785\ub2c8\ub2e4. Starter \uae30\ub2a5 \uc911 \ud558\ub098\uc778 QuickText\ub294 \uc778\uc0ac\ub9d0, \uc77c\ubc18\uc801\uc778 \uc9c8\ubb38\uc5d0 \ub300\ud55c \ub2f5\ubcc0, \uba54\ubaa8 \ub4f1 \ubbf8\ub9ac \uc815\uc758\ub41c \ud14d\uc2a4\ud2b8\ub85c \uc2dc\uac04\uc744 \uc808\uc57d\ud558\uace0 \uba54\uc2dc\uc9d5\uc744 \ud45c\uc900\ud654\ud558\ub294 \ub370 \ud070 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c \ubcf4\ub0b4\ub294 \uc9c0\uc6d0 \uc0ac\ub840 \uc751\ub2f5, \ucc44\ud305 \ubc0f \uc774\uba54\uc77c\uc5d0 QuickText\ub97c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5ec\ub7ec \uac00\uc9c0 \ub2e4\uc591\ud55c \uc5c5\ubb34\ub97c \uc218\ud589\ud574\uc57c \ud558\ub294 \uc2a4\ud0c0\ud2b8\uc5c5 \uc0ac\uc5c5\uc790\ub77c\uba74, \uc774\uc81c \uac19\uc740 \uba54\uc2dc\uc9c0\ub97c \ubc18\ubcf5\ud574\uc11c \uc791\uc131\ud558\ub290\ub77c \uc2dc\uac04\uc744 \ub0ad\ube44\ud558\uc9c0 \ub9c8\uc138\uc694!<\/p>\n

5. \uace0\uac1d\uc774 \uc2a4\uc2a4\ub85c \ud574\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uae30<\/h2>\n

\ub300\ubd80\ubd84\uc758 \uace0\uac1d\uc740 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc5f0\ub77d\ud558\ub294 \uac83\ubcf4\ub2e4 \uc2a4\uc2a4\ub85c \ub2f5\uc744 \ucc3e\uc73c\ub824 \ud569\ub2c8\ub2e4. Starter\uc758 \ud5ec\ud504 \uc13c\ud130<\/a>\ub97c \uc0ac\uc6a9\ud558\uba74 \uc6f9 \ud398\uc774\uc9c0\ub97c \ube60\ub974\uac8c \ub9cc\ub4e4\uc5b4 \uae30\uc220 \uc790\ub8cc\ub97c \uac8c\uc2dc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc6d0\ud558\ub294 \ubc29\uc2dd\uc73c\ub85c \ub2f5\ubcc0\uc744 \ucc3e\uc744 \uc218 \uc788\uace0, \uc2a4\ud0c0\ud2b8\uc5c5 \uc870\uc9c1\uacfc \uc9c0\uc6d0\ud300\uc740 \ub354 \ubcf5\uc7a1\ud55c \uc694\uccad\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \uc11c\ub85c \uc708\uc708\ud560 \uc218 \uc788\ub294 \uc194\ub8e8\uc158\uc785\ub2c8\ub2e4.<\/p>\n

6. \uc8fc\uc694 \uc9c0\ud45c\ub97c \uc190\uc27d\uac8c \ucd94\uc801\ud558\uae30<\/h2>\n

\uc911\uc18c\uae30\uc5c5\uacfc \uc2a4\ud0c0\ud2b8\uc5c5 \uc0ac\uc5c5\uc790\ub294 \ub9e4\ucd9c \uc218\uce58\uc5d0 \ucd09\uac01\uc744 \uace4\ub450\uc138\uc6c1\ub2c8\ub2e4. \uc601\uc5c5\ud300\uacfc \uacc4\uc18d \ub9cc\ub098\uac70\ub098, \uc774\uba54\uc77c \uc5c5\ub370\uc774\ud2b8\ub97c \uc694\uccad\ud558\uac70\ub098, \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\uc5d0 \uba87 \uc2dc\uac04\uc744 \uc18c\ube44\ud558\uc9c0 \uc54a\uace0\ub3c4 \uc601\uc5c5 \uc9c4\ud589 \uc0c1\ud669\uc744 \ucd94\uc801\ud560 \uc218 \uc788\uc73c\uba74 \uc88b\uaca0\ub2e4\uace0 \uc0dd\uac01\ud574 \ubcf8 \uc801 \uc5c6\uc73c\uc2e0\uac00\uc694?<\/p>\n

\uc5ec\uae30 \uc0dd\uc0b0\uc131\uc744 \ub192\uc77c \uc5f4\uc1e0\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uad00\ub828\ub41c \ubaa8\ub4e0 \uac83\uc774 \uc788\uc73c\uba74 \uc601\uc5c5\ud300\uc5d0 \uc5c5\ub370\uc774\ud2b8\ub97c \uc694\uccad\ud558\uac70\ub098 \uc218\ub3d9\uc73c\ub85c \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. \uc601\uc5c5 \ub300\uc2dc\ubcf4\ub4dc<\/a>\ub97c \ubd88\ub7ec\uc640 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc9c4\ud589 \uc0c1\ud669\uc744 \uac80\ud1a0\ud558\uae30\ub9cc \ud558\uba74 \ub429\ub2c8\ub2e4.<\/p>\n

\"\"<\/p>\n

\uc911\uc18c\uae30\uc5c5\uacfc \uc2a4\ud0c0\ud2b8\uc5c5\uc758 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1\uc744 \uc704\ud55c \ud0a5\uc2a4\ud0c0\ud2b8<\/h2>\n

\ubc14\uc05c \uc5c5\ubb34\uc5d0\uc11c \ubc97\uc5b4\ub0a0 \uc900\ube44\uac00 \ub418\uc168\ub098\uc694? \uc9c0\uae08 \ubc14\ub85c Salesforce Starter<\/a>\ub97c \ubb34\ub8cc\ub85c \uc2dc\uc791\ud558\uace0 \uc774 \ud301\uc744 \ud65c\uc6a9\ud574 \ubcf4\uc138\uc694. \uc138\uc77c\uc988\ud3ec\uc2a4 Starter\ub97c \uc0ac\uc6a9\ud558\uba74 \ub354 \ub9ce\uc740 \uace0\uac1d\uc744 \ucc3e\uace0, \ube44\uc988\ub2c8\uc2a4\ub97c \uc131\uacf5\uc2dc\ud0a4\uace0, \uace0\uac1d\uc758 \ub9cc\uc871\ub3c4\ub97c \uc720\uc9c0\ud558\uc5ec \uadf8 \uc5b4\ub290 \ub54c\ubcf4\ub2e4 \ube60\ub974\uac8c \uc131\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc9c0\uae08 \ubc14\ub85c \uc911\uc18c\uae30\uc5c5, \uc2a4\ud0c0\ud2b8\uc5c5 CRM \uc194\ub8e8\uc158<\/a>\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n","protected":false},"excerpt":{"rendered":"

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