{"id":258,"date":"2024-10-31T20:13:00","date_gmt":"2025-11-12T20:13:06","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=258"},"modified":"2025-11-27T12:59:06","modified_gmt":"2025-11-27T03:59:06","slug":"prepare-your-crm","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/","title":{"rendered":"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95"},"content":{"rendered":"<h2 id=\"crm-crm\">\uc5c5\uacc4\ub9c8\ub2e4 \uac00\uc7a5 \ub9e4\ucd9c\uc774 \ub9ce\uc774 \ubc1c\uc0dd\ud558\ub294 \uc8fc\uc694 \uc2dc\uc98c \uc774\ubca4\ud2b8\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ubc88 \ud3ec\uc2a4\ud305\uc5d0\uc11c \uc18c\uac1c\ud558\ub294 \ubaa8\ubc94 \uc0ac\ub840\ub97c \ud1b5\ud574 \uc131\uc218\uae30\ub97c \ub300\ube44\ud558\uae30 \uc704\ud55c CRM \uc900\ube44 \ubc29\ubc95\uc744 \uc54c\uc544\ubcf4\uc138\uc694. CRM \uae30\uc220\uc5d0 \uae30\ubc18\ud55c \uc911\uc694\ud55c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uac00 \uc6d0\ud65c\ud558\uac8c \uc791\ub3d9\ud558\uae30 \uc704\ud574\uc11c\ub294 \ud574\ub2f9 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud560 \ub54c \ucd5c\uace0\uc758 \uc131\ub2a5\uc744 \ubc1c\ud718\ud560 \uc218 \uc788\ub2e4\ub294 \ud655\uc2e0\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/h2>\n<p>\ubaa8\ub4e0 \uc0b0\uc5c5\uc5d0\ub294 \ube44\uc988\ub2c8\uc2a4 \uc131\uacf5\uc5d0 \ub9e4\uc6b0 \uc911\uc694\ud558\uace0 \ud2b8\ub798\ud53d\uc774 \uae09\uc99d\ud558\ub294 \uc8fc\uc694 \uc774\ubca4\ud2b8\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub54c \uc548\uc815\uc801\uc778 CRM \uc9c0\uc6d0\uc774 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc5ec\ud589 \ubc0f \uc219\ubc15 \uc5c5\uacc4\uc758 \uacbd\uc6b0, \uc8fc\uc694 \uc774\ubca4\ud2b8 \uc911 \ud558\ub098\ub294 \uc5ec\ub984\ucca0 \uc5ec\ud589\uac1d\uc758 \uae09\uaca9\ud55c \uc99d\uac00\uc785\ub2c8\ub2e4. \uae08\uc735 \uc11c\ube44\uc2a4\uc758 \uacbd\uc6b0 \uc138\uae08 \uc2e0\uace0 \uc2dc\uc98c\uc774\ub098 \uc758\ub8cc \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\uc758 \uacf5\uac1c \ub4f1\ub85d\uc774 \ubab0\ub9ac\ub294 \uc2dc\uae30\uac00 \uc8fc\uc694 \uc774\ubca4\ud2b8\uc77c \uac83\uc785\ub2c8\ub2e4. \uc78a\uc9c0 \ub9c8\uc138\uc694! \uc628\ub77c\uc778\uc73c\ub85c \uc774\ub8e8\uc5b4\uc9c0\ub294 \uc5f0\ub9d0 \uc1fc\ud551\uc774 \ub9ac\ud14c\uc77c \uc5c5\uccb4\uc758 \ub9e4\ucd9c \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\ub290\ub0d0 \ub2ec\uc131\ud558\uc9c0 \ubabb\ud558\ub290\ub0d0\uc5d0 \uacb0\uc815\uc801\uc778 \uc5ed\ud560\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub7ec\ud55c \uc8fc\uc694 \uc774\ubca4\ud2b8 \uae30\uac04\uc5d0\ub294 \uc628\ub77c\uc778 \uace0\uac1d \ud65c\ub3d9\uc774 \uae09\uc99d\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, 2023\ub144 11\uc6d4\uacfc 12\uc6d4\uc758 \uc5f0\ub9d0 \uc2dc\uc98c \ub3d9\uc548 <a href=\"https:\/\/www.salesforce.com\/blog\/holiday-shopping-season-results\/\">\uc804 \uc138\uacc4 \uc628\ub77c\uc778 \ub9e4\ucd9c<\/a>\uc740 1\uc870 1,700\uc5b5 \ub2ec\ub7ec\uc5d0 \ub2ec\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d\uc758 \ub192\uc740 \uc218\uc694\ub97c \uc9c0\uc6d0\ud560 \uc218 \uc788\ub294 \uc62c\ubc14\ub978 \uae30\uc220\uc744 \uac16\ucd94\ub294 \uac83\uc774 \uc911\uc694\ud558\ub2e4\ub294 \uc810\uc744 \uac15\uc870\ud569\ub2c8\ub2e4.<\/p>\n<p>\uace0\uac1d\uc740 \uba85\ud655\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158, \uac1c\uc778\ud654\ub41c \uc0c1\ud638 \uc791\uc6a9, \ub04a\uae40 \uc5c6\ub294 \uacbd\ud5d8\uc744 \uae30\ub300\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc911\uc694\ud55c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uac00 CRM \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc2e4\ud589\ub418\ub294 \uacbd\uc6b0, \ud574\ub2f9 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud560 \ub54c \ucd5c\uace0\uc758 \uc131\ub2a5\uc73c\ub85c \uc2e4\ud589\ub420 \uac83\uc774\ub77c\ub294 \ud655\uc2e0\uc774 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc21c\uac04\uc5d0 \ub300\ube44\ud558\uc5ec \uacc4\ud68d\ud558\uace0 \uc900\ube44\ud558\uc9c0 \uc54a\uc73c\uba74 \uc911\ub300\ud55c \uc704\ud5d8\uc744 \uac04\uacfc\ud558\uac8c \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\uc74c \ubaa8\ubc94 \uc0ac\ub840\ub97c \ub530\ub77c \uc8fc\uc694 \uc2dc\uc98c \uc774\ubca4\ud2b8\uac00 \uc2dc\uc791\ub418\uc5c8\uc744 \ub54c CRM \ud50c\ub7ab\ud3fc\uacfc \ud300\uc6d0\ub4e4\uc774 \ub04a\uae40 \uc5c6\uc774 \uc131\uc218\uae30 \uc2dc\uc98c \uc774\ubca4\ud2b8\ub97c \uc9c4\ud589\ud560 \uc218 \uc788\ub3c4\ub85d \uc900\ube44\ud558\uc138\uc694.<\/p>\n<h3 id=\"1\">1. \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c \uc815\uc758<\/h3>\n<p>\uc5ec\ub7ec\ubd84\uc758 \ube44\uc988\ub2c8\uc2a4\ub97c \uc5ec\ub7ec\ubd84\ubcf4\ub2e4 \ub354 \uc798 \uc544\ub294 \uc0ac\ub78c\uc740 \uc5c6\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \uc8fc\uc694 \uc774\ubca4\ud2b8\ub97c \ud1b5\ud574 \ub2ec\uc131\ud558\uace0\uc790 \ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\ub97c \uc815\uc758\ud558\uc138\uc694. 24\uc2dc\uac04 \uc138\uc77c \uae30\uac04 \ub3d9\uc548 \ub9e4\ucd9c\uc744 \uc62c\ub9ac\ub824\uace0 \ud558\ub098\uc694? \uc544\ub2c8\uba74 \uacf5\uac1c \ub4f1\ub85d \uae30\uac04 \ub3d9\uc548 \uac00\ub2a5\ud55c \ud55c \ub9ce\uc740 \uc2e0\uaddc \ud658\uc790\ub97c \ub3d5\uace0 \uc2f6\uc73c\uc2e0\uac00\uc694? \uc6b0\uc120\uc21c\uc704\uac00 \ucda9\ub3cc\ud558\ub294 \uac83\uc744 \ubc29\uc9c0\ud558\uace0 \uc131\uacf5\uc5d0 \ub300\ud55c \ud300\uc758 \uae30\uc5ec\ub97c \uac15\ud654\ud558\uae30 \uc704\ud574 \uba85\ud655\ud55c \ubaa9\ud45c\ub97c \uc124\uc815\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\uc74c\uc73c\ub85c \uad6c\uccb4\uc801\uc778 \ubaa9\ud45c\ub97c \uc124\uc815\ud558\uc138\uc694. \ub9e4\ucd9c\uc744 1,500\ub9cc \ub2ec\ub7ec \ub298\ub9ac\uac70\ub098 \uc0ac\uc6a9\uc790 \ub4f1\ub85d\uc744 10,000\uba85 \ub298\ub9ac\ub294 \uac83\uc774 \ubaa9\ud45c\uc77c \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \ubaa9\ud45c\uac00 \ubb34\uc5c7\uc774\ub4e0 \uba85\ud655\ud558\uace0 \ud604\uc2e4\uc801\uc778 \ubca4\uce58\ub9c8\ud06c\ub97c \uc124\uc815\ud558\uba74 \uc9c4\ud589 \uc0c1\ud669\uc744 \uce21\uc815\ud558\uace0 \ud544\uc694\uc5d0 \ub530\ub77c \ubc29\ud5a5\uc744 \uc804\ud658\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/form\/conf\/services\/measure-customer-success\/?leadcreated=true&amp;redirect=true&amp;sfuuid=ccfa49d4-2f2f-46e9-94c9-7d5e131e487e&amp;d=70130000000sUVq&amp;nc=7013y000002m9hUAAQ\">\uc131\uacf5 \uc9c0\ud45c<\/a>\ub97c \uc124\uc815\ud588\uc73c\uba74 \uace0\uac1d \uc5ec\uc815\uc744 \uacc4\ud68d\ud558\uc138\uc694. \ucd08\uae30 \uc811\uc810\ubd80\ud130 \ucd5c\uc885 \ub2e8\uacc4\uae4c\uc9c0 \uace0\uac1d\uc758 \uc628\ub77c\uc778 \uacbd\ud5d8\uc758 \ubaa8\ub4e0 \ub2e8\uacc4\ub97c \uace0\ub824\ud558\uc138\uc694. \uacfc\uac70\uc758 \uc8fc\uc694 \uc774\ubca4\ud2b8\uac00 \ud604\uc7ac \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc5b4\ub5bb\uac8c \uc218\ud589\ub418\uc5c8\ub294\uc9c0 \uac80\ud1a0\ud558\uace0 \uac1c\uc120\uc774 \ud544\uc694\ud55c \ubd80\ubd84\uc744 \ucc3e\uc544\ubcf4\uc138\uc694.<\/p>\n<p>\uc2a4\uc2a4\ub85c\uc5d0\uac8c \ubb3c\uc5b4\ubcf4\uc138\uc694: \uace0\uac1d\uc774 \uc7a5\ubc14\uad6c\ub2c8\uc5d0 \uc0c1\ud488\uc744 \ucd94\uac00\ud558\uac70\ub098 \uacb0\uc81c\ud558\ub294 \ub370 \ubb38\uc81c\uac00 \uc788\uc5c8\ub098\uc694? \uace0\uac1d\uc774 \uac74\uac15 \ubcf4\ud5d8 \ud50c\ub79c\uc5d0 \uac00\uc785\ud560 \ub54c \uace0\uac1d \uc815\ubcf4\uac00 \uc62c\ubc14\ub974\uac8c \ud45c\uc2dc\ub418\uc5c8\ub098\uc694? \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uace0 \uae30\ub300\uce58\ub97c \ub6f0\uc5b4\ub118\ub294 \uac1c\uc778\ud654\ub418\uace0 \uac04\uc18c\ud654\ub41c \ub514\uc9c0\ud138 \uacbd\ud5d8\uc744 \ub9cc\ub4e4\uc5b4 \ubcf4\uc138\uc694. \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc740 \uace0\uac1d\uc758 \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ub192\uc774\ub294 \ub370 \uae30\uc5ec\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774\uc81c \uae30\ucd08\ub97c \ub2e4\uc84c\uc73c\ub2c8 \uc644\ubcbd\ud55c \uc8fc\uc694 \uc774\ubca4\ud2b8\ub97c \uacc4\ud68d\ud558\uace0 CRM \ud50c\ub7ab\ud3fc\ub3c4 \uc900\ube44\ud558\uc138\uc694.<\/p>\n<p>\u00a0<\/p>\n<h3 id=\"2\">2. \uc120\uc81c\uc801 \uc900\ube44<\/h3>\n<p>\uae30\uc5c5\uc774 \uc911\uc694\ud55c \uc774\ubca4\ud2b8\ub97c \uc900\ube44\ud560 \ub54c \uc2dc\uc2a4\ud15c \uc18d\ub3c4\ub97c \ub2a6\ucd94\uace0, \ud6a8\uc728\uc131\uc744 \ub5a8\uc5b4\ub728\ub9ac\uba70, \uc131\ub2a5 \ubb38\uc81c\ub97c \uc77c\uc73c\ud0ac \uc218 \uc788\ub294 \uae30\uc220 \ubd80\ucc44\ub97c \uac04\uacfc\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc7a5\uae30\uc801\uc778 \uc548\uc815\uc131\ubcf4\ub2e4 \ub2e8\uae30\uc801\uc778 \uc774\uc775\uc744 \uc6b0\uc120\uc2dc\ud560 \ub54c \uae30\uc220 \ubd80\ucc44\uac00 \ub204\uc801\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubb38\uc81c\ub97c \uc870\uae30\uc5d0 \ubc1c\uacac\ud574 \ud574\uacb0 \ubc29\ubc95\uc744 \uacc4\ud68d\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=000393051&amp;type=1&amp;_ga=2.124962574.500324309.1724653083-1594186275.1722826203\">\uae30\uc220 \uc0c1\ud0dc \uac80\ud1a0<\/a>\ub294 \uc194\ub8e8\uc158, \uc131\ub2a5 \ubc0f \ud655\uc7a5\uc131\uc744 \uc804\uccb4\uc801\uc73c\ub85c \uc0b4\ud3b4\ubd04\uc73c\ub85c\uc368 \uc8fc\uc694 \uc774\ubca4\ud2b8\uc5d0 \ub300\ube44\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc774 \uac80\ud1a0\ub294 CRM \ud50c\ub7ab\ud3fc\uc774 \uc6d0\ud65c\ud558\uac8c \uc6b4\uc601\ub418\uace0 \uc788\ub294\uc9c0 \ud655\uc778\ud558\uace0 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud558\uae30 \uc804\uc5d0 \uc7a0\uc7ac\uc801\uc778 \ubb38\uc81c\ub97c \ud30c\uc545\ud558\uae30 \uc704\ud55c \uc885\ud569\uc801\uc778 \uc810\uac80\uc785\ub2c8\ub2e4.<\/p>\n<p>\uc798 \uc900\ube44\ub41c CRM \ud50c\ub7ab\ud3fc\ub3c4 \uc911\uc694\ud558\uc9c0\ub9cc, \uc9c1\uc6d0\ub4e4\uc744 \ubbf8\ub9ac \uc900\ube44\uc2dc\ud0a4\ub294 \uac83\ub3c4 \ud544\uc694\ud569\ub2c8\ub2e4. \ud2b8\ub798\ud53d\uc774 \ub9ce\uc740 \uc2dc\uae30\uc5d0 \ud6a8\uacfc\uc801\uc73c\ub85c \uc2dc\uc2a4\ud15c\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud300\uc6d0\ub4e4\uc5d0\uac8c CRM \uc2dc\uc2a4\ud15c \uc0ac\uc6a9\ubc95\uc744 \uc798 \uad50\uc721\ud558\uc138\uc694. <a href=\"https:\/\/trailhead.salesforce.com\/?_ga=2.57780782.500324309.1724653083-1594186275.1722826203\">\ud2b8\ub808\uc77c\ud5e4\ub4dc<\/a>\uc640 \uac19\uc740 \uc628\ub77c\uc778 \ud559\uc2b5 \ud50c\ub7ab\ud3fc\uc740 \ud544\uc694\ud55c \uae30\uc220\uacfc \uc81c\ud488 \uae30\ub2a5\uc744 \ube60\ub974\uac8c \uc775\ud788\ub294 \ub370 \uc720\uc6a9\ud55c \ub9ac\uc18c\uc2a4\uac00 \ub429\ub2c8\ub2e4.<\/p>\n<p>\uc8fc\uc694 \uc774\ubca4\ud2b8 \uc900\ube44\ub97c \uc704\ud574 \ub2e8\uacc4\ubcc4\ub85c \uc9c4\ud589 \uc0c1\ud669\uc744 \ucd94\uc801\ud560 \uc218 \uc788\ub294 \uacc4\ud68d\uc744 \uc138\uc6b0\uc138\uc694. \uc5ec\uae30\uc5d0\ub294 \uc804\uc6a9 \uc6a9\ub7c9 \ud14c\uc2a4\ud2b8 \ub2e8\uacc4\uc640 \uc131\uacf5 \uc9c0\ud45c \uc124\uc815\uc774 \ud3ec\ud568\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc774\ubca4\ud2b8 \uae30\uac04 \ub3d9\uc548 \uc8fc\uc758\ud574\uc57c \ud560 \uc8fc\uc694 \uc9c0\ud45c\uac00 \ud3ec\ud568\ub41c <a href=\"https:\/\/salesforce.vidyard.com\/watch\/uLM5Y1e8W1P4v7juX9iS9w?_ga=2.67405333.500324309.1724653083-1594186275.1722826203&amp;_gl=1*6lbqc0*_gcl_au*MTM1OTIwOTIxNi4xNzIyODI2MjAz*_ga*MTU5NDE4NjI3NS4xNzIyODI2MjAz*_ga_3VHBZ2DJWP*MTcyNDY1MzA4My4zLjEuMTcyNDY1MzI1NS4wLjAuMA..\">\ubaa8\ub2c8\ud130\ub9c1 \uacc4\ud68d<\/a>\uc744 \ud3ec\ud568\ud558\uc138\uc694. \uc774\ubca4\ud2b8\uac00 \ub05d\ub09c \ud6c4\uc5d0\ub294 \uc774 \uacc4\ud68d\uc774 \uc131\uacf5\ud55c \ubd80\ubd84\uc744 \uac15\uc870\ud558\uace0 AI \uae30\ubc18 \ucc57\ubd07 \uad6c\ud604\uacfc \uac19\uc774 \ud5a5\ud6c4 \uac1c\uc120\uc774 \ud544\uc694\ud55c \ubd80\ubd84\uc744 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<h3 id=\"3\">3. \uc194\ub8e8\uc158 \ucd5c\uc801\ud654<\/h3>\n<p>\ub2ec\uc131\ud558\uace0\uc790 \ud558\ub294 \ubaa9\ud45c\ub97c \ud30c\uc545\ud558\uace0 \uacc4\ud68d\uc744 \uc138\uc6e0\ub2e4\uba74 \uc774\uc81c \ubaa8\ub4e0 \uac83\uc774 \uc900\ube44\ub418\uc5c8\ub294\uc9c0 \ud655\uc778\ud574\uc57c \ud560 \ub54c\uc785\ub2c8\ub2e4.<\/p>\n<p>\uae30\uc220 \ubd80\ucc44\ub97c \ud30c\uc545\ud558\ub294 \uac83\ub3c4 \uc911\uc694\ud558\uc9c0\ub9cc \uc774\ub97c \uc815\ub9ac\ud558\ub294 \uac83\ub3c4 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. \uae30\uc220 \ubd80\ucc44 \uc815\ub9ac\ub294 \ud50c\ub7ab\ud3fc \ub0b4\uc758 \uae30\uc220\uc801 \ubb38\uc81c\ub098 \ub2e8\uc810\uc744 \ud574\uacb0\ud558\ub294 \uacfc\uc815\uc744 \ub9d0\ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \ubc84\uadf8 \uc218\uc815\uc774\ub098 \ucf54\ub4dc \ud488\uc9c8 \uac1c\uc120\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ub2e8\ucd95\ud0a4\ub97c \uc0ac\uc6a9\ud574 \ube60\ub974\uac8c \uad6c\ucd95\ub41c \uc6f9\uc0ac\uc774\ud2b8\ub294 \ucf54\ub4dc\ub97c \ub9ac\ud329\ud1a0\ub9c1\ud558\uc5ec \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubc29\uc2dd\uc73c\ub85c \uc6f9\uc0ac\uc774\ud2b8\ub97c \ub354 \uc27d\uac8c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ud5a5\ud6c4 \uc6f9\uc0ac\uc774\ud2b8\ub97c \uc720\uc9c0, \uad00\ub9ac\ud558\uace0 \uc5c5\ub370\uc774\ud2b8\ud558\uae30\uac00 \ub354 \uc26c\uc6cc\uc9d1\ub2c8\ub2e4.<\/p>\n<p>\ud2b8\ub798\ud53d\uc774 \ub9ce\uc744 \ub54c \ud544\uc694\ud55c \uc6a9\ub7c9\uc744 \uc774\ud574\ud558\uace0 \uc608\uce21\ud558\ub294 \uac83\ub3c4 \uc911\uc694\ud569\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c \uc544\ud0a4\ud14d\ucc98\uc758 \uc6a9\ub7c9\uc744 \uac80\ud1a0\ud558\uace0 \uacfc\uac70 \ub370\uc774\ud130\uc640 \uc0ac\uc6a9 \ud328\ud134\uc744 \ubd84\uc11d\ud558\uc5ec \uc608\uc0c1\ub418\ub294 \ud2b8\ub798\ud53d \uc99d\uac00\ub97c \uc608\uce21\ud558\uc138\uc694. \uadf8\ub7f0 \ub2e4\uc74c, CRM \uc2dc\uc2a4\ud15c\uc5d0 \uc608\uc0c1\ub418\ub294 \ubd80\ud558\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \uc11c\ubc84 \uc6a9\ub7c9\uacfc \uac19\uc740 \ud544\uc694\ud55c \ub9ac\uc18c\uc2a4\uc640 \uc124\uacc4\uac00 \uac16\ucdb0\uc838 \uc788\ub294\uc9c0 \ud655\uc778\ud558\uc138\uc694.<\/p>\n<p>\ub9c8\uc9c0\ub9c9\uc73c\ub85c \ud14c\uc2a4\ud2b8\ud558\uace0, \ud14c\uc2a4\ud2b8\ud558\uace0, \ub610 \ud14c\uc2a4\ud2b8\ud558\uc138\uc694. \uc8fc\uc694 \uc774\ubca4\ud2b8\ub97c \uc55e\ub450\uace0 \uc2dc\ubbac\ub808\uc774\uc158 \uc870\uac74\uc5d0\uc11c \uc885\ud569\uc801\uc778 \uc131\ub2a5 \ubc0f \ubd80\ud558 \ud14c\uc2a4\ud2b8\ub97c \uc218\ud589\ud558\uc138\uc694. \uc774 \ud14c\uc2a4\ud2b8\uc5d0\ub294 \ub2e4\uc591\ud55c \uc2dc\ub098\ub9ac\uc624\uc640 \uc0ac\uc6a9 \uc0ac\ub840\ub97c \ud3ec\ud568\ud558\uc5ec CRM \ud50c\ub7ab\ud3fc\uc774 \ub2e4\uc591\ud55c \uc720\ud615\uc758 \uc0c1\ud638 \uc791\uc6a9\uacfc \uc6cc\ud06c\ub85c\ub4dc\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uc9c0\uc6d0\ud560 \uc218 \uc788\ub294\uc9c0 \ud655\uc778\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<h2 id=\"crm\">CRM \uc9c0\uc6d0 \uc804\ub7b5\uc73c\ub85c \uc8fc\uc694 \uc774\ubca4\ud2b8\ub97c \uc131\uacf5\uc801\uc73c\ub85c \uc900\ube44\ud558\uae30<\/h2>\n<p>\ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\ub97c \ud30c\uc545\ud558\uace0, CRM \uc0c1\ud0dc\ub97c \ubd84\uc11d\ud558\uace0, \uc2dc\uc2a4\ud15c\uc744 \ud14c\uc2a4\ud2b8\ud558\uc138\uc694. CRM \uc194\ub8e8\uc158\uc774 \ud2b8\ub798\ud53d\uc774 \ub9ce\uc740 \uc8fc\uc694 \uc774\ubca4\ud2b8 \uae30\uac04\uc744 \uc62c\ubc14\ub974\uac8c \uc9c0\uc6d0\ud558\ub3c4\ub85d \uc194\ub8e8\uc158\uc744 \ucd5c\uc801\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ud50c\ub7ab\ud3fc\uacfc \ud300\uc774 \uc8fc\uc694 \uc774\ubca4\ud2b8\ub97c \ucd5c\uc18c\uc758 \ubb38\uc81c\ub85c \ucd5c\ub300\uc758 \uace0\uac1d \ub9cc\uc871\uc73c\ub85c \uc6b4\uc601\ud558\ub3c4\ub85d \uc900\ube44\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uac00\uc7a5 \uac1c\uc778\ud654\ub418\uace0 \uc120\uc81c\uc801\uc778 \uc9c0\uc6d0\uc744 \uc6d0\ud55c\ub2e4\uba74 <a href=\"https:\/\/www.salesforce.com\/services\/success-plans\/overview\/signature-success-plans\/\">\uc2dc\uadf8\ub2c8\ucc98 \uc131\uacf5 \ud50c\ub79c<\/a>\uc744 \uace0\ub824\ud574 \ubcf4\uc138\uc694. \uc8fc\uc694 \uc774\ubca4\ud2b8 \uc804, \ub3c4\uc911, \ud6c4\uc5d0 \uc804\ub2f4 \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790\uc640 \ud611\ub825\ud558\uc5ec <a href=\"https:\/\/www.salesforce.com\/form\/conf\/services\/maximize-roi-with-signature-success-plan\/?leadcreated=true&amp;redirect=true&amp;sfuuid=e002f980-9def-41be-b155-67721b02657c&amp;d=cta-header-5&amp;nc=7013y000002a2iaAAA\">\uc548\uc2ec\ud558\uace0 \uc8fc\uc694 \uc774\ubca4\ud2b8\ub97c \uacc4\ud68d<\/a>\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \uc5f0\uc911 \uac00\uc7a5 \ubc14\uc05c \uc131\uc218\uae30\uc5d0\ub3c4 CRM \uc194\ub8e8\uc158\uc744 \uc900\ube44\ud558\uace0 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc5c5\uacc4\ub9c8\ub2e4 \uac00\uc7a5 \ub9e4\ucd9c\uc774 \ub9ce\uc774 \ubc1c\uc0dd\ud558\ub294 \uc8fc\uc694 \uc2dc\uc98c \uc774\ubca4\ud2b8\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ubc88 \ud3ec\uc2a4\ud305\uc5d0\uc11c \uc18c\uac1c\ud558\ub294 \ubaa8\ubc94 \uc0ac\ub840\ub97c \ud1b5\ud574 \uc131\uc218\uae30\ub97c \ub300\ube44\ud558\uae30 \uc704\ud55c CRM \uc900\ube44 \ubc29\ubc95\uc744 \uc54c\uc544\ubcf4\uc138\uc694. CRM \uae30\uc220\uc5d0 \uae30\ubc18\ud55c \uc911\uc694\ud55c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uac00 \uc6d0\ud65c\ud558\uac8c \uc791\ub3d9\ud558\uae30 \uc704\ud574\uc11c\ub294 \ud574\ub2f9 \uc194\ub8e8\uc158\uc774&hellip;<\/p>\n","protected":false},"author":1,"featured_media":257,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[],"coauthors":[8],"class_list":["post-258","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95- \uc138\uc77c\uc988\ud3ec- Salesforce<\/title>\n<meta name=\"description\" content=\"AI \ud6a8\uacfc\ub97c 100% \ub04c\uc5b4\ub0b4\ub294 CRM \uc900\ube44 5\ub2e8\uacc4. \ud769\uc5b4\uc9c4 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \ud544\ub4dc(Field) \ud45c\uc900\ud654 \ubc0f \uc811\uadfc \uad8c\ud55c \uc124\uc815\uc744 \ud1b5\ud574 AI\uac00 \uc548\uc804\ud558\uac8c \ud559\uc2b5\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \ub9cc\ub4dc\uc138\uc694. AI CRM \ud65c\uc6a9\uc744 \uc704\ud55c \uc2e4\ubb34\uc790 \ud544\uc218 \uac00\uc774\ub4dc\ub97c \uc9c0\uae08 \ub9cc\ub098\ubcf4\uc138\uc694.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95\" \/>\n<meta property=\"og:description\" content=\"AI \ud6a8\uacfc\ub97c 100% \ub04c\uc5b4\ub0b4\ub294 CRM \uc900\ube44 5\ub2e8\uacc4. \ud769\uc5b4\uc9c4 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \ud544\ub4dc(Field) \ud45c\uc900\ud654 \ubc0f \uc811\uadfc \uad8c\ud55c \uc124\uc815\uc744 \ud1b5\ud574 AI\uac00 \uc548\uc804\ud558\uac8c \ud559\uc2b5\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \ub9cc\ub4dc\uc138\uc694. AI CRM \ud65c\uc6a9\uc744 \uc704\ud55c \uc2e4\ubb34\uc790 \ud544\uc218 \uac00\uc774\ub4dc\ub97c \uc9c0\uae08 \ub9cc\ub098\ubcf4\uc138\uc694.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-12T20:13:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-27T03:59:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Salesforce Korea\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Salesforce Korea\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/image\/6a2eaeaff1fe89a20af388fa12e0a8d6\"}],\"headline\":\"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95\",\"datePublished\":\"2025-11-12T20:13:06+00:00\",\"dateModified\":\"2025-11-27T03:59:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/\"},\"wordCount\":17,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/\",\"url\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/\",\"name\":\"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95- \uc138\uc77c\uc988\ud3ec- Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg\",\"datePublished\":\"2025-11-12T20:13:06+00:00\",\"dateModified\":\"2025-11-27T03:59:06+00:00\",\"author\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/601f410a2801f4ddcf6f00cb182e69d3\"},\"description\":\"AI \ud6a8\uacfc\ub97c 100% \ub04c\uc5b4\ub0b4\ub294 CRM \uc900\ube44 5\ub2e8\uacc4. \ud769\uc5b4\uc9c4 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \ud544\ub4dc(Field) \ud45c\uc900\ud654 \ubc0f \uc811\uadfc \uad8c\ud55c \uc124\uc815\uc744 \ud1b5\ud574 AI\uac00 \uc548\uc804\ud558\uac8c \ud559\uc2b5\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \ub9cc\ub4dc\uc138\uc694. AI CRM \ud65c\uc6a9\uc744 \uc704\ud55c \uc2e4\ubb34\uc790 \ud544\uc218 \uac00\uc774\ub4dc\ub97c \uc9c0\uae08 \ub9cc\ub098\ubcf4\uc138\uc694.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg\",\"width\":1280,\"height\":720},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.salesforce.com\/kr\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/#website\",\"url\":\"https:\/\/www.salesforce.com\/kr\/blog\/\",\"name\":\"Salesforce\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/kr\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/image\/6a2eaeaff1fe89a20af388fa12e0a8d6\",\"name\":\"Salesforce Korea\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g23494c9101089ad44ae88ce9d2f56aac\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"Salesforce Korea\"},\"url\":\"https:\/\/www.salesforce.com\/kr\/blog\/author\/salesforce\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95- \uc138\uc77c\uc988\ud3ec- Salesforce","description":"AI \ud6a8\uacfc\ub97c 100% \ub04c\uc5b4\ub0b4\ub294 CRM \uc900\ube44 5\ub2e8\uacc4. \ud769\uc5b4\uc9c4 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \ud544\ub4dc(Field) \ud45c\uc900\ud654 \ubc0f \uc811\uadfc \uad8c\ud55c \uc124\uc815\uc744 \ud1b5\ud574 AI\uac00 \uc548\uc804\ud558\uac8c \ud559\uc2b5\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \ub9cc\ub4dc\uc138\uc694. AI CRM \ud65c\uc6a9\uc744 \uc704\ud55c \uc2e4\ubb34\uc790 \ud544\uc218 \uac00\uc774\ub4dc\ub97c \uc9c0\uae08 \ub9cc\ub098\ubcf4\uc138\uc694.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/","og_locale":"en_US","og_type":"article","og_title":"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95","og_description":"AI \ud6a8\uacfc\ub97c 100% \ub04c\uc5b4\ub0b4\ub294 CRM \uc900\ube44 5\ub2e8\uacc4. \ud769\uc5b4\uc9c4 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \ud544\ub4dc(Field) \ud45c\uc900\ud654 \ubc0f \uc811\uadfc \uad8c\ud55c \uc124\uc815\uc744 \ud1b5\ud574 AI\uac00 \uc548\uc804\ud558\uac8c \ud559\uc2b5\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \ub9cc\ub4dc\uc138\uc694. AI CRM \ud65c\uc6a9\uc744 \uc704\ud55c \uc2e4\ubb34\uc790 \ud544\uc218 \uac00\uc774\ub4dc\ub97c \uc9c0\uae08 \ub9cc\ub098\ubcf4\uc138\uc694.","og_url":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/","og_site_name":"Salesforce","article_published_time":"2025-11-12T20:13:06+00:00","article_modified_time":"2025-11-27T03:59:06+00:00","og_image":[{"width":1280,"height":720,"url":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg","type":"image\/jpeg"}],"author":"Salesforce Korea","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Salesforce Korea","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/image\/6a2eaeaff1fe89a20af388fa12e0a8d6"}],"headline":"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95","datePublished":"2025-11-12T20:13:06+00:00","dateModified":"2025-11-27T03:59:06+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/"},"wordCount":17,"commentCount":0,"image":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/","url":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/","name":"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95- \uc138\uc77c\uc988\ud3ec- Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg","datePublished":"2025-11-12T20:13:06+00:00","dateModified":"2025-11-27T03:59:06+00:00","author":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/601f410a2801f4ddcf6f00cb182e69d3"},"description":"AI \ud6a8\uacfc\ub97c 100% \ub04c\uc5b4\ub0b4\ub294 CRM \uc900\ube44 5\ub2e8\uacc4. \ud769\uc5b4\uc9c4 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \ud544\ub4dc(Field) \ud45c\uc900\ud654 \ubc0f \uc811\uadfc \uad8c\ud55c \uc124\uc815\uc744 \ud1b5\ud574 AI\uac00 \uc548\uc804\ud558\uac8c \ud559\uc2b5\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \ub9cc\ub4dc\uc138\uc694. AI CRM \ud65c\uc6a9\uc744 \uc704\ud55c \uc2e4\ubb34\uc790 \ud544\uc218 \uac00\uc774\ub4dc\ub97c \uc9c0\uae08 \ub9cc\ub098\ubcf4\uc138\uc694.","breadcrumb":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#primaryimage","url":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg","contentUrl":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg","width":1280,"height":720},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/kr\/blog\/prepare-your-crm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.salesforce.com\/kr\/blog\/"},{"@type":"ListItem","position":2,"name":"\uc131\uc218\uae30 \uc774\ubca4\ud2b8 \uc2dc\uc98c\uc744 \ub300\ube44\ud574 CRM\uc744 \uc900\ube44\ud558\ub294 3\uac00\uc9c0 \ubc29\ubc95"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/kr\/blog\/#website","url":"https:\/\/www.salesforce.com\/kr\/blog\/","name":"Salesforce","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/kr\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/image\/6a2eaeaff1fe89a20af388fa12e0a8d6","name":"Salesforce Korea","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g23494c9101089ad44ae88ce9d2f56aac","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"Salesforce Korea"},"url":"https:\/\/www.salesforce.com\/kr\/blog\/author\/salesforce\/"}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/SF_SEO20\uc378\ub124\uc77c_\uc131\uc218\uae3020CRM.jpg","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/kr\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/posts\/258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/comments?post=258"}],"version-history":[{"count":3,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/posts\/258\/revisions"}],"predecessor-version":[{"id":1651,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/posts\/258\/revisions\/1651"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/media\/257"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/media?parent=258"}],"wp:term":[{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/sf_content_type?post=258"},{"taxonomy":"blog","embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/blog?post=258"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/coauthors?post=258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}