{"id":300,"date":"2024-10-11T20:14:00","date_gmt":"2025-11-12T20:14:43","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=300"},"modified":"2026-01-27T13:58:17","modified_gmt":"2026-01-27T04:58:17","slug":"dreamforce-succes-story","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/dreamforce-succes-story\/","title":{"rendered":"\uae00\ub85c\ubc8c \ucd5c\ub300 AI \ucd95\uc81c \u2018\ub4dc\ub9bc\ud3ec\uc2a4 2024\u2019\uc5d0\uc11c \uacf5\uac1c\ub41c\n\n                     \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0 \uc131\uacf5 \uc2a4\ud1a0\ub9ac"},"content":{"rendered":"<h2 id=\"it-2024\">\uc804 \uc138\uacc4 \ud2b8\ub808\uc77c\ube14\ub808\uc774\uc800\ub4e4\uacfc \ud568\uaed8 \ucd5c\uc2e0 IT \ud2b8\ub80c\ub4dc\uc640 \uc131\uacf5 \uc0ac\ub840\ub97c \ub098\ub208 \ub4dc\ub9bc\ud3ec\uc2a4 2024<\/h2>\n<p>2024\ub144 9\uc6d4 17\uc77c\ubd80\ud130 19\uc77c\uae4c\uc9c0 \ubbf8\uad6d \uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54\uc5d0\uc11c \uc5f4\ub9b0 &#8216;\ub4dc\ub9bc\ud3ec\uc2a4 2024&#8217;\ub294 \uc804 \uc138\uacc4 AI CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc8fc\ucd5c\ud55c \uae00\ub85c\ubc8c \ucd5c\ub300 IT \uc5f0\ub840\ud589\uc0ac\uc785\ub2c8\ub2e4. \uc62c\ud574\ub85c 22\uc8fc\ub144\uc744 \ub9de\uc774\ud55c \uc774\ubc88 \ud589\uc0ac\uc5d0\uc11c\ub294 \uc800\uba85\ud55c \uc5f0\uc0ac\ub4e4\ub85c \uad6c\uc131\ub41c \uae30\uc870\uc5f0\uc124\uacfc 1,500\uac1c \uc774\uc0c1\uc758 \uc138\uc158\uc744 \ud1b5\ud574 \ub354 \ub098\uc740 \uc138\uc0c1\uc744 \ub9cc\ub4e4\uae30 \uc704\ud55c \ube44\uc988\ub2c8\uc2a4\uc758 \ubbf8\ub798 \ube44\uc804\uc744 \uc81c\uc2dc\ud558\uace0 \ucc38\uac00\uc790\ub4e4\uc5d0\uac8c \ud070 \uc601\uac10\uc744 \uc8fc\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud2b9\ud788, \ub2e4\uc591\ud55c \uc0b0\uc5c5 \ubd80\ubb38\uc744 \uc774\ub044\ub294 \uae30\uc5c5\ub4e4\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \ud568\uaed8 \ub514\uc9c0\ud138 \ud601\uc2e0\uc744 \uc774\ub8ec \uc0ac\ub840\ub4e4\uc774 \uacf5\uac1c\ub418\uc5b4 \ub208\uae38\uc744 \ub04c\uc5c8\uc2b5\ub2c8\ub2e4. \uc9c0\uae08\ubd80\ud130 \ub4dc\ub9bc\ud3ec\uc2a4\uc5d0\uc11c \uacf5\uac1c\ub41c \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud55c \ub2e4\uc591\ud55c \ub514\uc9c0\ud138 \ud601\uc2e0 \uc0ac\ub840\ub97c \uc18c\uac1c\ud569\ub2c8\ub2e4.<\/p>\n<h2 id=\"ai\"><a href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/Saks\/\" target=\"_blank\" rel=\"noopener\"> \uc0ad\uc2a4, \ud1b5\ud569 \ub370\uc774\ud130\uc640 AI \uc11c\ube44\uc2a4 \uc5d0\uc774\uc804\ud2b8\ub85c \ub7ed\uc154\ub9ac\ud55c \uc1fc\ud551 \uacbd\ud5d8 \ud5a5\uc0c1 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/Saks\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-Saks-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc0ad\uc2a4\ub294 \uace0\uae09\uc2a4\ub7ec\uc6b4 \uc1fc\ud551 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uae00\ub85c\ubc8c \ub7ed\uc154\ub9ac \ube0c\ub79c\ub4dc\ub85c, \ub514\uc9c0\ud138, \ubaa8\ubc14\uc77c, \uc624\ud504\ub77c\uc778 \uc804\ubc18\uc5d0 \uac78\uccd0 \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, AI\ub97c \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d<\/p>\n<p>\ubb38\uc758\ub97c \uc790\ub3d9 \ucc98\ub9ac\ud568\uc73c\ub85c\uc368 \uc0c1\ub2f4\uc6d0\ub4e4\uc774 \uac1c\uc778\ud654\ub41c \uc11c\ube44\uc2a4\uc5d0 \ub354 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc0c1\ub2f4\uc6d0\uc758 \uc0dd\uc0b0\uc131\uc774 \ud5a5\uc0c1\ub418\ub294 \uac83\uc740 \ubb3c\ub860, \ub9de\ucda4\ud615 \ub7ed\uc154\ub9ac \uc1fc\ud551 \uacbd\ud5d8\uc774 \uac15\ud654\ub418\uc5b4 \uace0\uac1d \ucda9\uc131\ub3c4\uac00 \ud5a5\uc0c1\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \ucee4\uba38\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \uc544\uc778\uc288\ud0c0\uc778 AI, \ubbac\uc18c\ud504\ud2b8, \uc2ac\ub799, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc, \ud0dc\ube14\ub85c, \uc138\uc77c\uc988\ud3ec\uc2a4 \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<p>\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4\uac00 \uc8fc\ubb38 \uc0c1\ud0dc \ubc0f \ubc18\ud488 \ub4f1\uacfc \uac19\uc740 \uc77c\uc0c1\uc801\uc778 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4 \ub2f4\ub2f9\uc790\uac00 \uac1c\uc778\ud654\ub41c \uc11c\ube44\uc2a4\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uc5ec \uc0dd\uc0b0\uc131 \ud5a5\uc0c1\uc5d0 \uae30\uc5ec<\/p>\n<h2 id=\"86\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/standardbank\/\" target=\"_blank\" rel=\"noopener\"> \uc2a4\ud0e0\ub2e4\ub4dc\ubc45\ud06c, \ubb38\uc81c \ucc98\ub9ac \uc18d\ub3c4 86% \uc0c1\uc2b9 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/standardbank\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/web-story-logo-card-Standard-Bank-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc2a4\ud0e0\ub2e4\ub4dc\ubc45\ud06c\ub294 161\ub144 \uc774\uc0c1\uc758 \uc5ed\uc0ac\ub97c \uc790\ub791\ud558\ub294 \uc544\ud504\ub9ac\uce74\uc758 \ub300\ud45c \uc740\ud589\uc73c\ub85c, \ub9de\ucda4\ud615 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uace0\uac1d \uc911\uc2ec\uc758 \uc811\uadfc \ubc29\uc2dd\uc744 \ucc44\ud0dd\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uac1c\uc120\ud558\uc5ec \uace0\uac1d \ubb38\uc758 \ud574\uacb0 \uc18d\ub3c4\ub97c 86% \ub2e8\ucd95\ud558\uace0, \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c 28% \ud5a5\uc0c1\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \ubbac\uc18c\ud504\ud2b8\ub97c \ub3c4\uc785\ud574 API \uad00\ub9ac\ub97c \ucd5c\uc801\ud654\ud558\uace0, \uc140\ud504 \uc11c\ube44\uc2a4 \uae30\ub2a5\uc744 \uac15\ud654\ud558\uc5ec \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b><\/p>\n<p>\uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc, \ud30c\uc774\ub0b8\uc15c \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \uc775\uc2a4\ud53c\ub9ac\uc5b8\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ubbac\uc18c\ud504\ud2b8, \uc138\uc77c\uc988\ud3ec\uc2a4 \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\ubb38\uc81c \ucc98\ub9ac \uc18d\ub3c4 86% \ud5a5\uc0c1<\/li>\n<li>\uace0\uac1d \ub9cc\uc871\ub3c4 28% \uc99d\uac00<\/li>\n<li>\uad00\ub9ac\ub418\ub294 API \ube44\uc728 0%\uc5d0\uc11c 70%\ub85c \uc99d\uac00 (6\uac1c\uc6d4 \ub0b4)<\/li>\n<\/ul>\n<h2 id=\"55\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/wyndham\/\" target=\"_blank\" rel=\"noopener\"> \uc708\ub364 \ud638\ud154&amp;\ub9ac\uc870\ud2b8, \ud504\ub79c\ucc28\uc774\uc988 \uace0\uac1d \ubb38\uc81c \ud574\uacb0\ub960 55% \uc99d\uac00 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/wyndham\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-Wyndham-720x405-2.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc708\ub364 \ud638\ud154&amp;\ub9ac\uc870\ud2b8\ub294 25\uac1c \uc774\uc0c1\uc758 \ube0c\ub79c\ub4dc\uc640 9,200\uac1c \uc774\uc0c1\uc758 \uc9c0\uc810\uc744 \ubcf4\uc720\ud55c \uc138\uacc4 \ucd5c\ub300\uc758 \ud638\ud154 \ud504\ub79c\ucc28\uc774\uc988 \uc5c5\uccb4\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uc608\uc57d, \ub85c\uc5f4\ud2f0, CRM \ub370\uc774\ud130\ub97c \uc5f0\uacb0\ud558\uc5ec \uace0\uac1d \uc815\ubcf4\ub97c \ud1b5\ud569\ud558\uace0 \uace0\uac1d \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud568\uc73c\ub85c\uc368 \uc608\uc57d \ucc98\ub9ac \uc2dc\uac04(AHT) \uc57d 90\ucd08 \ub2e8\ucd95\ud558\uace0, \uace0\uac1d \ub9de\ucda4\ud615 \uacbd\ud5d8 \uc81c\uacf5\uc744 \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4 \ub3c4\uc785 \uc774\ud6c4, \uc708\ub364 \ud638\ud154&amp;\ub9ac\uc870\ud2b8\ub294 \uc0c1\ub2f4\uc6d0\uc758 \uace0\uac1d \ubb38\uc758 \ucc98\ub9ac \uc18d\ub3c4\uac00 \ube68\ub77c\uc9c0\uace0, \uc218\uc775 \uc99d\uac00\uc640 \ud568\uaed8 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ucf30\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \ubbac\uc18c\ud504\ud2b8, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc, \uc544\uc778\uc288\ud0c0\uc778 AI, \uc775\uc2a4\ud53c\ub9ac\uc5b8\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ud0dc\ube14\ub85c<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\ud504\ub79c\ucc28\uc774\uc988\uc5d0\uc11c \uace0\uac1d \ubb38\uc81c \ud574\uacb0\ub960 55% \uc99d\uac00<\/li>\n<li>\ubb38\uc81c \ud574\uacb0 \uc2dc\uac04 35% \uac10\uc18c \uc608\uc0c1<\/li>\n<li>\ubb38\uc81c \ud574\uacb0\uae4c\uc9c0 \uac78\ub9ac\ub294 \uc2dc\uac04 33% \ub2e8\ucd95<\/li>\n<\/ul>\n<h2 id=\"20\"><a href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/opentable\/\" target=\"_blank\" rel=\"noopener\"> \uc624\ud508\ud14c\uc774\ube14, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\uc640 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4\ub85c \ud1b5\ud654\uc2dc\uac04 20% \ub2e8\ucd95 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/opentable\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-OpenTable-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc624\ud508\ud14c\uc774\ube14\uc740 \uc5f0\uac04 60,000\uac1c \uc774\uc0c1\uc758 \ub808\uc2a4\ud1a0\ub791\uc5d0\uc11c 17\uc5b5 \uba85\uc758 \uc2dd\ub2f9 \uc608\uc57d\uc744 \ub3d5\ub294 \ud601\uc2e0\uc801\uc778 \ub808\uc2a4\ud1a0\ub791 \uc608\uc57d \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. \uc624\ud508\ud14c\uc774\ube14\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uc608\uc57d \ubcc0\uacbd\uacfc \uac19\uc740 \ubc18\ubcf5\uc801\uc778 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uace0, \uace0\uac1d \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4 \ud6a8\uc728\uc131\uc744 \ud06c\uac8c \uac1c\uc120\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4\uc640 \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud1b5\ud574 \uace0\uac1d \uc0c1\ub2f4\uc6d0\ub4e4\uc774 \ubcf5\uc7a1\ud55c \ubb38\uc81c\uc5d0 \ub354 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b><\/p>\n<p>\uc544\uc778\uc288\ud0c0\uc778 AI, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\ud1b5\ud654 \uc2dc\uac04 20% \ub2e8\ucd95<\/li>\n<li>\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 \ucc98\ub9ac \uc790\ub3d9\ud654\ub85c 5\uac00\uc9c0 \uc5b8\uc5b4\ub85c \uc140\ud504 \uc11c\ube44\uc2a4 \uc81c\uacf5<\/li>\n<\/ul>\n<h2 id=\"fisher-paykel-3300\"><a href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/Fisher-Paykel\/\" target=\"_blank\" rel=\"noopener\"> \ud53c\uc154\uc564\ud30c\uc774\ud074(Fisher &amp; Paykel), \uc790\ub3d9\ud654\uc640 \uc140\ud504 \uc11c\ube44\uc2a4\ub85c \uc6d4 3,300\uc2dc\uac04 \uc808\uac10 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/customer-success-stories\/Fisher-Paykel\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/web-story-logo-card-FisherPaykel.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\ud53c\uc154\uc564\ud30c\uc774\ud074\uc740 \uc804 \uc138\uacc4 50\uac1c\uad6d\uc5d0\uc11c \uace0\uae09 \uac00\uc804\uc81c\ud488\uc744 \ud310\ub9e4\ud558\uba70, \ud601\uc2e0\uc801\uc778 \ub514\uc790\uc778\uc73c\ub85c \uc0b6\uc758 \uc9c8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud558\ub294 \ud504\ub9ac\ubbf8\uc5c4 \uac00\uc804 \ube0c\ub79c\ub4dc\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0 \uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud568\uc73c\ub85c\uc368 \uc6d4 3,300\uc2dc\uac04\uc744 \uc808\uc57d\ud558\uba70, \uace0\uac1d \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ud53c\uc154\uc564\ud30c\uc774\ud074\uc740 \uc790\ub3d9\ud654 \ubc0f \uc140\ud504 \uc11c\ube44\uc2a4 \uae30\ub2a5\uc744 \uac15\ud654\ud558\uace0, \uace0\uac1d \uc11c\ube44\uc2a4 \uc0dd\uc0b0\uc131\uc744 \ud06c\uac8c \ub192\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc, \uc544\uc778\uc288\ud0c0\uc778 AI, \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, \ucee4\uba38\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \uc138\uc77c\uc988\ud3ec\uc2a4 \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4, \uc11d\uc138\uc2a4 \ud50c\ub79c<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\uc6d4 3,300\uc2dc\uac04 \uc808\uc57d<\/li>\n<li>\uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc744 \ud1b5\ud55c \ucf00\uc774\uc2a4 30% \uac10\uc18c<\/li>\n<li>\ucee4\uba38\uc2a4 \ud074\ub77c\uc6b0\ub4dc \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c \ub3c4\uc785 \ud6c4 6\uac1c\uc6d4 \ub9cc\uc5d0 ROI \ub2ec\uc131<\/li>\n<\/ul>\n<h2 id=\"ioc-2024-890-sms\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/paris-2024\/\" target=\"_blank\" rel=\"noopener\"> IOC, 2024\ud30c\ub9ac \uc62c\ub9bc\ud53d \uae30\uac04 890\ub9cc \uac74\uc758 SMS\ub97c \uc131\uacf5\uc801\uc73c\ub85c \uc804\uc1a1 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/paris-2024\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/4545.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uad6d\uc81c\uc62c\ub9bc\ud53d\uc704\uc6d0\ud68c(IOC)\ub294 \uc804 \uc138\uacc4 \uc218\ubc31\ub9cc \uba85\uc758 \ud32c\uacfc \uc120\uc218\ub4e4\uc744 \ub300\uc0c1\uc73c\ub85c \uc62c\ub9bc\ud53d\uc744 \uc131\uacf5\uc801\uc73c\ub85c \uc870\uc9c1\ud558\ub294 \uad6d\uc81c\uae30\uad6c\uc785\ub2c8\ub2e4. IOC\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \ud32c\ub4e4\uc758 \uc120\ud638 \uc2a4\ud3ec\uce20, \ud2f0\ucf13 \uad6c\ub9e4, \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc120\ud638\ub3c4\ub97c \ud1b5\ud569\ud558\uc5ec \uac1c\uc778\ud654\ub41c \uba54\uc2dc\uc9c0\ub97c \uc804\uc1a1\ud558\uace0 \ud32c \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 16\uc77c \ub3d9\uc548 2,520\ub9cc \uac74\uc758 \uc774\uba54\uc77c\uacfc 890\ub9cc \uac74\uc758 SMS\ub97c \uc804\uc1a1\ud558\uba70 \ud32c\uacfc\uc758 \uc18c\ud1b5\uc744 \uac15\ud654\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, \ubbac\uc18c\ud504\ud2b8, \ud0dc\ube14\ub85c<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>70\uac1c\uc758 \ub9c8\ucf00\ud305 \uc5ec\uc815\uc744 5\uac1c \uc5b8\uc5b4\ub85c \uc81c\uacf5<\/li>\n<li>\uc62c\ub9bc\ud53d \uae30\uac04 \uc911 890\ub9cc \uac74\uc758 SMS \uc804\uc1a1 (96.4% \uc804\uc1a1 \uc131\uacf5\ub960)<\/li>\n<li>\uc62c\ub9bc\ud53d \uae30\uac04 \uc911 2,520\ub9cc \uac74\uc758 \uc774\uba54\uc77c \uc804\uc1a1<\/li>\n<\/ul>\n<h2 id=\"thnks-4-10\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/thnks\/\" target=\"_blank\" rel=\"noopener\"> THNKS, \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \ud568\uaed8 4\ub144\uac04 10\ubc30 \uc131\uc7a5 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/thnks\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-THNKS-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>Thnks\ub294 \uace0\uac1d\uc5d0\uac8c \uac10\uc0ac\ub97c \ud45c\ud604\ud558\ub294 \ud50c\ub7ab\ud3fc\uc73c\ub85c, \uae30\uc5c5\uc774 \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c \uac15\ud654\ud558\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4. Thnks\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uc601\uc5c5 \ubc0f \ub9c8\ucf00\ud305 \uc6b4\uc601\uc744 \ud1b5\ud569\ud558\uace0 \ub370\uc774\ud130 \uae30\ubc18\uc758 \uace0\uac1d \uc911\uc2ec \uc131\uc7a5\uc744 \uc774\ub8e8\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc0dd\uc0b0\uc131\uc744 400% \ud5a5\uc0c1\uc2dc\ud0a4\uba70, 4\ub144\uac04 10\ubc30\uc758 \uc131\uc7a5\uc744 \ub2ec\uc131\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc, \ub9c8\ucf00\ud305 \uc5b4\uce74\uc6b4\ud2b8 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8, \uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\uc0dd\uc0b0\uc131 400% \ud5a5\uc0c1<\/li>\n<li>4\ub144\uac04 10\ubc30 \uc131\uc7a5<\/li>\n<\/ul>\n<h2 id=\"bombardier-ai\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/bombardier\/\" target=\"_blank\" rel=\"noopener\"> \ubd04\ubc14\ub514\uc5b4(Bombardier), AI\uc640 \ub370\uc774\ud130 \ud65c\uc6a9\uc73c\ub85c \uc0dd\uc0b0\uc131 \uc99d\ub300 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/bombardier\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-Bombardier-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\ubd04\ubc14\ub514\uc5b4\ub294 \ubaac\ud2b8\ub9ac\uc62c\uc5d0 \ubcf8\uc0ac\ub97c \ub454 \uc138\uacc4\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc81c\ud2b8\uae30 \uc81c\uc870\uc5c5\uccb4\ub85c, \uac1c\uc778 \ubc0f \uae30\uc5c5, \uc815\ubd80\ub97c \uc704\ud574 \ub7ed\uc154\ub9ac \ud56d\uacf5\uae30\ub97c \uc124\uacc4, \uc81c\uc791 \ubc0f \uc720\uc9c0 \uad00\ub9ac\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \ub370\uc774\ud130 \ud1b5\ud569\uacfc AI \uae30\ubc18 \uc2e4\uc2dc\uac04 \uc778\uc0ac\uc774\ud2b8\ub97c \ub3c4\uc785\ud558\uc5ec \ub9ac\ub4dc \uc6b0\uc120\uc21c\uc704\ub97c \uc9c0\uc815\ud558\uace0 \uace0\uac1d \ub9de\ucda4\ud615 \uc0c1\ud638\uc791\uc6a9\uc744 \uac15\ud654\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc601\uc5c5\ud300\uc758 \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\uace0, \ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \ub7ed\uc154\ub9ac \ud56d\uacf5\uae30 \ud310\ub9e4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 AI, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc, \ubbac\uc18c\ud504\ud2b8, \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc, \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, \uc138\uc77c\uc988\ud3ec\uc2a4 \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>AI \uae30\ubc18 \ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1\uacfc \ub370\uc774\ud130 \ud1b5\ud569\uc744 \ud1b5\ud574 \uc2e4\uc2dc\uac04 \uace0\uac1d \uc778\uc0ac\uc774\ud2b8 \uc81c\uacf5, \uc601\uc5c5\ud300\uc758 \ub9ac\ub4dc \uc6b0\uc120\uc21c\uc704 \uc9c0\uc815\uacfc \ub9de\ucda4\ud615 \uc0c1\ud638\uc791\uc6a9 \uac15\ud654<\/li>\n<\/ul>\n<h2 id=\"siemens-100\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/siemens\/\" target=\"_blank\" rel=\"noopener\"> \uc9c0\uba58\uc2a4(Siemens), \uccab \ubc29\ubb38 \ubb38\uc81c \ud574\uacb0\ub960 100% \ud5a5\uc0c1 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/siemens\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/web-story-logo-card-Siemens-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc9c0\uba58\uc2a4\ub294 \uc720\ub7fd \ucd5c\ub300\uc758 \uae30\uacc4\u00b7\uc7a5\ube44 \uc81c\uc870\uc5c5\uccb4\ub85c, \uc804 \uc138\uacc4 190\uac1c \uc774\uc0c1\uc758 \uc9c0\uc5ed\uc5d0\uc11c \uc6b4\uc601\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \u2018\uc9c0\uba58\uc2a4 Xcelerator\u2019 \uc2dc\uc7a5\uc744 \uad6c\ucd95\ud558\uc5ec \ubaa8\ub4e0 \uc81c\ud488\uacfc \uc11c\ube44\uc2a4\ub97c \ud558\ub098\uc758 \ub514\uc9c0\ud138 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc190\uc27d\uac8c \uad6c\ub9e4 \ubc0f \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d \ub9de\ucda4\ud615 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0, AI \uae30\ubc18 \uc194\ub8e8\uc158\uc73c\ub85c \ud604\uc7a5 \ubb38\uc81c \ud574\uacb0\ub960\uc744 100% \ud5a5\uc0c1\uc2dc\ucf30\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 AI, \ucee4\uba38\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\uccab \ubc29\ubb38 \ubb38\uc81c \ud574\uacb0\ub960 100% \ud5a5\uc0c1<\/li>\n<li>\ucee4\uba38\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc5ec \ub514\uc9c0\ud138 B2B \uc2dc\uc7a5 \uad6c\ucd95, AI \uae30\ubc18\uc73c\ub85c \uace0\uac1d \ub9de\ucda4\ud615 \uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4 \uc81c\uacf5<\/li>\n<\/ul>\n<h2 id=\"wiley-213\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/wiley\/\" target=\"_blank\" rel=\"noopener\"> \uc640\uc77c\ub9ac(Wiley), \ud22c\uc790\uc790\ubcf8\uc218\uc775\ub960 213% \ub2ec\uc131 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/wiley\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-Wiley-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc640\uc77c\ub9ac\ub294 \uc5f0\uad6c \ubc0f \ud559\uc2b5 \ubd84\uc57c\uc5d0\uc11c \uc2e0\ub8b0\ubc1b\ub294 \ucd9c\ud310\uc0ac\ub85c, \uc5f0\uad6c\uc790, \ud559\uc0dd, \uc804\ubb38\uac00 \ub4f1\uc744 \uc704\ud55c \ub9de\ucda4\ud615 \ucf58\ud150\uce20\uc640 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \ub3c4\uc785\uc73c\ub85c \uc140\ud504 \uc11c\ube44\uc2a4 \uae30\ub2a5\uc744 \uac15\ud654\ud558\uace0, \ubcf5\uc7a1\ud55c \ubb38\uc81c \ud574\uacb0\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \ud658\uacbd\uc744 \uad6c\ucd95\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 213%\uc758 ROI(\ud22c\uc790\uc790\ubcf8\uc218\uc775\ub960)\ub97c \ub2ec\uc131\ud558\uace0, \uc5f0\uac04 23\ub9cc \ub2ec\ub7ec\uc758 \ube44\uc6a9 \uc808\uac10\uc744 \uc774\ub8e8\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 AI, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\ucc57\ubd07\uc744 \uc0ac\uc6a9\ud560\ub54c\ubcf4\ub2e4 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \ud65c\uc6a9\uc744 \ud1b5\ud55c \ubb38\uc81c \ud574\uacb0\ub960 40% \uc774\uc0c1 \uc0c1\uc2b9<\/li>\n<li>ROI(\ud22c\uc790\uc790\ubcf8\uc218\uc775\ub960) 213% \ub2ec\uc131<\/li>\n<li>\uc5f0\uac04 $230,000 \ube44\uc6a9 \uc808\uac10<\/li>\n<\/ul>\n<h2 id=\"simplyhealth-90\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/simplyhealth\/\" target=\"_blank\" rel=\"noopener\"> \uc2ec\ud50c\ub9ac\ud5ec\uc2a4(Simplyhealth), \uc774\uba54\uc77c \uc751\ub2f5 \uc2dc\uac04 90% \ub2e8\ucd95 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/simplyhealth\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-Simplyhealth-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc2ec\ud50c\ub9ac\ud5ec\uc2a4\ub294 \uc601\uad6d \ub0b4 \uc57d 300\ub9cc \uba85\uc758 \uace0\uac1d\uc5d0\uac8c \uac74\uac15 \ubc0f \uce58\uacfc \ud50c\ub79c\uc744 \uc81c\uacf5\ud558\uba70, \uac74\uac15 \uad00\ub9ac \uc811\uadfc\uc131\uc744 \ub192\uc774\ub294 \ub370 \uc911\uc810\uc744 \ub454 \uae30\uc5c5\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uc5ec \uace0\uac1d\uc758 \uc804\uccb4 \uae30\ub85d\uc744 \ud55c\ub208\uc5d0 \ubcfc \uc218 \uc788\uac8c \ud558\uc5ec \ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \uace0\uac1d \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc0dd\uc131\ud615 AI\ub97c \ud65c\uc6a9\ud574 \uc774\uba54\uc77c \uc751\ub2f5 \uc2dc\uac04\uc744 90% \ub2e8\ucd95\ud558\uace0, 90\uc2dc\uac04 \uc774\uc0c1\uc758 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1\uc744 \uc774\ub8e8\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc, \uc544\uc778\uc288\ud0c0\uc778, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc <\/b><\/p>\n<ul>\n<li>\uc774\uba54\uc77c \uc751\ub2f5 \uc2dc\uac04 12\ubd84\uc5d0\uc11c 1\ubd84\uc73c\ub85c \ub2e8\ucd95<\/li>\n<li>\uc2e4\uc2dc\uac04 \ucc44\ud305\uc73c\ub85c \ucc98\ub9ac\ub41c \ucf00\uc774\uc2a4 40% \uc99d\uac00<\/li>\n<li>\uc0dd\uc131\ud615 AI\ub85c 30%\uc758 \ubb38\uc758 \ud574\uacb0<\/li>\n<li>\uc8fc\uac04 \uc0dd\uc0b0\uc131 90\uc2dc\uac04 \uc774\uc0c1 \uc99d\uac00<\/li>\n<\/ul>\n<h2 id=\"kawasaki-motors-corp-2\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/kawasaki\/\" target=\"_blank\" rel=\"noopener\"> \uac00\uc640\uc0ac\ud0a4(Kawasaki Motors Corp.), \uace0\uac1d \ud074\ub808\uc784 \ucc98\ub9ac \uc6a9\ub7c9 2\ubc30 \uc99d\uac00 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/kawasaki\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-Kawasaki-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uac00\uc640\uc0ac\ud0a4\uc758 \uc5d4\uc9c4 \ubd80\ubb38\uc740 OEM \ubc0f \ub51c\ub7ec\uc640 \ud611\ub825\ud558\uc5ec \uc2e4\uc678 \uc0b0\uc5c5\uc6a9 \uc5d4\uc9c4 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\ub294 \uc120\ub3c4 \uae30\uc5c5\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ub3c4\uc785\ud558\uc5ec \uc5ec\ub7ec \uc2dc\uc2a4\ud15c \uac04\uc758 \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0 AI\ub97c \ud65c\uc6a9\ud55c \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uc0dd\uc0b0\uc131\uc744 \ub192\uc600\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \u2018\uace0\uac1d \ub9cc\uc871\ub3c4(CSAT)\u2019\uac00 \ud06c\uac8c \ud5a5\uc0c1\ub418\uace0, \uc601\uc5c5 \uae30\ud68c\ub97c \ud3ec\ucc29\ud560 \uc218 \uc788\ub294 \uc5ed\ub7c9\uc744 \uac15\ud654\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 AI, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc, \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ub9e4\ub274\ud329\ucc98\ub9c1 \uc778\ud154\ub9ac\uc804\uc2a4, \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, \uc775\uc2a4\ud53c\ub9ac\uc5b8\uc2a4 \ud074\ub77c\uc6b0\ub4dc<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc <\/b><\/p>\n<ul>\n<li>\ud074\ub808\uc784 \ucc98\ub9ac \uc6a9\ub7c9 2\ubc30 \uc99d\uac00<\/li>\n<\/ul>\n<h2 id=\"rbc-wealth-management-24\"><a href=\"https:\/\/www.salesforce.com\/resources\/customer-stories\/scalable-wealth-management-solution-rbc-us\/\" target=\"_blank\" rel=\"noopener\"> \ub85c\uc5f4 \ubc45\ud06c \uc624\ube0c \uce90\ub098\ub2e4(RBC Wealth Management), \uc628\ubcf4\ub529 \uc2dc\uac04 24\ubd84\uae4c\uc9c0 \ub2e8\ucd95\uc73c\ub85c \uc2e0\uaddc \uace0\uac1d\uc744 \uac10\ub3d9 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/resources\/customer-stories\/scalable-wealth-management-solution-rbc-us\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/R2.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\ub85c\uc5f4 \ubc45\ud06c \uc624\ube0c \uce90\ub098\ub2e4\ub294 \uac1c\uc778, \uac00\uc871, \uae30\uad00\uc744 \ub300\uc0c1\uc73c\ub85c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc7ac\ubb34 \uad00\ub9ac \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\uba70, 2,100\uba85 \uc774\uc0c1\uc758 \uc7ac\ubb34 \uace0\ubb38\uc774 42\uac1c \uc8fc\uc5d0\uc11c \ud65c\ub3d9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ub3c4\uc785\ud558\uc5ec 26\uac1c\uc758 \uc2dc\uc2a4\ud15c\uc744 \ud558\ub098\ub85c \ud1b5\ud569\ud558\uace0, \uace0\uac1d \ub370\uc774\ud130\uc758 360\ub3c4 \ud1b5\ud569 \ubdf0\ub97c \uc81c\uacf5\ud558\uc5ec \ub9de\ucda4\ud615 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc2e0\uaddc \uace0\uac1d \uc628\ubcf4\ub529 \uc2dc\uac04\uc774 24\ubd84\uc73c\ub85c \ub2e8\ucd95\ub418\uc5c8\uc73c\uba70, \uace0\uac1d\uacfc \uc0c1\ub2f4\uc0ac\uc758 \ud6a8\uc728\uc131\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ucf30\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc, \ubbac\uc18c\ud504\ud2b8, \ud30c\uc774\ub0b8\uc15c \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, \ud0dc\ube14\ub85c<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\uc628\ubcf4\ub529 \uc2dc\uac04 24\ubd84\uc73c\ub85c \ub2e8\ucd95<\/li>\n<li>IT \uc720\uc9c0\ubcf4\uc218 \ube44\uc6a9 50% \uc808\uac10<\/li>\n<li>26\uac1c \uc2dc\uc2a4\ud15c \ud1b5\ud569<\/li>\n<\/ul>\n<h2 id=\"vonage-4-4\"><a href=\"https:\/\/www.salesforce.com\/resources\/customer-stories\/vonage-telecommunications-automation\/\" target=\"_blank\" rel=\"noopener\"> \ubcf4\ub098\uc9c0(Vonage), \uc790\ub3d9\ud654\ub85c \ud504\ub85c\ube44\uc800\ub2dd \uc2dc\uac04 4\uc77c\uc5d0\uc11c 4\ubd84\uc73c\ub85c \ub2e8\ucd95 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/resources\/customer-stories\/vonage-telecommunications-automation\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/R1.jpg?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\ubcf4\ub098\uc9c0\ub294 \ud074\ub77c\uc6b0\ub4dc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uc120\ub3c4\ud558\ub294 \uae00\ub85c\ubc8c \uae30\uc5c5\uc73c\ub85c, \ube44\uc988\ub2c8\uc2a4\uc758 \ub514\uc9c0\ud138 \uc804\ud658\uc744 \uac00\uc18d\ud654\ud558\ub294 \uae30\uc220\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud569\ud558\uace0 \uc790\ub3d9\ud654\ud558\uc5ec \uace0\uac1d \ub370\uc774\ud130\ub97c \ud55c \uacf3\uc5d0\uc11c \uad00\ub9ac\ud558\uace0, \ud504\ub85c\ube44\uc800\ub2dd \uc2dc\uac04\uc744 4\uc77c\uc5d0\uc11c 4\ubd84\uc73c\ub85c \ub2e8\ucd95\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ud300\uc758 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uace0, \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \ub354 \ube60\ub974\uace0 \uc77c\uad00\ub418\uac8c \uc218\ud589\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc, \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ubbac\uc18c\ud504\ud2b8, \uc138\uc77c\uc988\ud3ec\uc2a4 \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4, \uc2ac\ub799, \ud0dc\ube14\ub85c<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\ud504\ub85c\ube44\uc800\ub2dd \uc2dc\uac04 4\uc77c\uc5d0\uc11c 4\ubd84\uc73c\ub85c \ub2e8\ucd95<\/li>\n<li>100\uac1c \uc774\uc0c1\uc758 \uc2ac\ub799 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc0ac\uc6a9<\/li>\n<\/ul>\n<h2 id=\"iron-mountain-10\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/iron-mountain-ai-faster-automation\/\" target=\"_blank\" rel=\"noopener\"> \uc544\uc774\uc5b8\ub9c8\uc6b4\ud2f4(Iron Mountain), \ubb38\uc81c \ucc98\ub9ac \uc2dc\uac04 10% \uac10\uc18c <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/iron-mountain-ai-faster-automation\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-Iron-Mountain-720x405-1-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc544\uc774\uc5b8\ub9c8\uc6b4\ud2f4\uc740 \uae00\ub85c\ubc8c \ubb38\uc11c\ub370\uc774\ud130 \uc704\ud0c1\uad00\ub9ac \uae30\uc5c5\uc73c\ub85c, \ubc29\ub300\ud55c \uace0\uac1d \ub370\uc774\ud130\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uc5ec \uace0\uac1d \uc9c0\uc6d0 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 AI \uae30\ubc18 \uc790\ub3d9\ud654\ub97c \ub3c4\uc785\ud558\uc5ec \uace0\uac1d \ubb38\uc758 \uc751\ub2f5 \uc2dc\uac04\uc744 \ub2e8\ucd95\ud558\uace0, \uc11c\ube44\uc2a4 \uc5d0\uc774\uc804\ud2b8\uc758 \uc0dd\uc0b0\uc131\uc744 \uadf9\ub300\ud654\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ubb38\uc81c \ucc98\ub9ac \uc18d\ub3c4\uac00 \ube68\ub77c\uc9c0\uace0, \ubc18\ubcf5 \ubb38\uc758 \uac74\uc218\uc640 \ucc44\ud305 \uc911\ub2e8\uc728\uc774 \ud06c\uac8c \uac10\uc18c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 AI, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \ubbac\uc18c\ud504\ud2b8, \uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\ubc18\ubcf5 \ubb38\uc758 8% \uac10\uc18c<\/li>\n<li>\ubb38\uc81c \ucc98\ub9ac \uc2dc\uac04 10% \uac10\uc18c<\/li>\n<li>\ucc44\ud305 \uc911\ub2e8\uc728 70% \uac10\uc18c<\/li>\n<\/ul>\n<h2 id=\"baca-systems-2\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/baca-systems-doubles-productivity-ai\/\" target=\"_blank\" rel=\"noopener\"> BACA Systems, \uc601\uc5c5 \uc0dd\uc0b0\uc131 2\ubc30 \uc99d\uac00 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/baca-systems-doubles-productivity-ai\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-BACA-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>BACA Systems\ub294 \ucd5c\ucca8\ub2e8 \ub85c\ubd07 \ubc0f CNC \uae30\ubc18 \uae30\uacc4\ub97c \ud1b5\ud574 \uc804 \uc138\uacc4 \uc11d\uc7ac \uc0b0\uc5c5\uc744 \uc704\ud55c \ud601\uc2e0\uc801\uc778 \uc81c\uc870 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 \uc601\uc5c5\ud300\uc758 \ud6a8\uc728\uc131\uc744 \ub450 \ubc30\ub85c \ub192\uc774\uace0, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc601\uc5c5 \uc131\uacfc\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ubaa8\ub2c8\ud130\ub9c1\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc73c\ub85c \uc601\uc5c5\ud300\uc758 \uc0dd\uc0b0\uc131\uc744 2\ubc30\ub85c \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654\ub85c \ubc30\uc1a1 \uc815\ud655\ub3c4\ub97c 99.9% \ub2ec\uc131\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc, \uc544\uc778\uc288\ud0c0\uc778 AI, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc, \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc, \ud504\ub9ac\ubbf8\uc5b4 \uc11d\uc138\uc2a4 \ud50c\ub79c<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\uc601\uc5c5 \uc0dd\uc0b0\uc131 2\ubc30 \uc99d\uac00<\/li>\n<li>\ubc30\uc1a1 \uc815\ud655\ub3c4 99.9%<\/li>\n<li>\ubc30\uc1a1 \uad00\ub9ac \uc790\ub3d9\ud654\ub85c \uc6d4 15\uc77c \uc791\uc5c5 \uc2dc\uac04 \uc808\uc57d<\/li>\n<li>\uc6cc\ub7f0\ud2f0 \ube44\uc6a9 20% \uc808\uac10<\/li>\n<\/ul>\n<h2 id=\"bp-4000\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/bp\/\" target=\"_blank\" rel=\"noopener\"> BP, \uc544\uc778\uc288\ud0c0\uc778 \ucc44\ud305 \uc694\uc57d\uc73c\ub85c 4,000\uc2dc\uac04 \uc808\uac10 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/bp\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-BP-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>BP\ub294 \uc804 \uc138\uacc4 \uace0\uac1d\uc5d0\uac8c \uc5d0\ub108\uc9c0 \uc81c\ud488\uacfc \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \uae00\ub85c\ubc8c \uae30\uc5c5\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ud1b5\ud574 AI \uae30\ubc18 \ub300\ud654 \uc694\uc57d \uae30\ub2a5\uc744 \ub3c4\uc785\ud558\uc5ec \uc0c1\ub2f4\uc6d0\ub4e4\uc774 \ube60\ub974\uac8c \uace0\uac1d \ucf00\uc774\uc2a4\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc0c1\ub2f4\uc6d0\ub4e4\uc740 \ucf5c \ubc0f \ucc44\ud305 \uae30\ub85d\uc744 \uc77d\uc9c0 \uc54a\uace0\ub3c4 4\ucc9c \uc2dc\uac04\uc758 \uc791\uc5c5 \uc2dc\uac04\uc744 \uc808\uc57d\ud558\uace0, \uace0\uac1d \uc751\ub300 \ud6a8\uc728\uc131\uc744 \uadf9\ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 AI, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc \uc544\uc778\uc288\ud0c0\uc778, \uc138\uc77c\uc988\ud3ec\uc2a4 \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\uc57d 2,500~4,000 \uc2dc\uac04 \uc808\uac10<\/li>\n<li>\ub514\uc9c0\ud138 \uc140\ud504 \uc11c\ube44\uc2a4 \uc804\ud658\uc73c\ub85c \uc778\ubc14\uc6b4\ub4dc \uc694\uccad \uc57d 50% \uc99d\uac00<\/li>\n<\/ul>\n<h2 id=\"ai\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/mclaren\/\" target=\"_blank\" rel=\"noopener\"> \ub9e5\ub77c\ub80c, \ub370\uc774\ud130\uc640 AI \uc0ac\uc6a9\uc73c\ub85c \ud32c\uacfc\uc758 \uc5f0\uacb0 \uac15\ud654 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/mclaren\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-McLaren-720x405-2.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\ub9e5\ub77c\ub80c \ub808\uc774\uc2f1\ud300\uc740 60\ub144 \uc774\uc0c1\uc758 \uc5ed\uc0ac\ub97c \uac00\uc9c4 \ud3ec\ubbac\ub7ec 1\ud300\uc73c\ub85c, 180\ud68c \uc774\uc0c1\uc758 \uadf8\ub791\ud504\ub9ac \uc6b0\uc2b9\uc744 \uae30\ub85d\ud55c \uc120\ub3c4\uc801\uc778 \ub808\uc774\uc2f1 \ud300\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ub3c4\uc785\ud558\uc5ec 12\uac1c \uc774\uc0c1\uc758 \ub370\uc774\ud130 \uc18c\uc2a4\ub97c \ud1b5\ud569\ud558\uace0, \ud32c\ub4e4\uc758 \uad00\uc2ec\uc0ac\uc5d0 \ub9de\ucd98 \uac1c\uc778\ud654\ub41c \uba54\uc2dc\uc9c0\ub97c \uc804\ub2ec\ud558\uc5ec \ud32c \ucc38\uc5ec\ub3c4\ub97c \ub192\uc600\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc804 \uc138\uacc4 7\uc5b5 \uba85 \uc774\uc0c1\uc758 \ud32c\ub4e4\uacfc \uc2e4\uc2dc\uac04\uc73c\ub85c \uc5f0\uacb0\ud558\uace0, \ud30c\ud2b8\ub108 \uad00\ub9ac \ud6a8\uc728\uc131\ub3c4 \ud06c\uac8c \uac1c\uc120\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc, \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, \ubbac\uc18c\ud504\ud2b8<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\uc804 \uc138\uacc4 7\uc5b5 \uba85 \ud32c\uacfc\uc758 \uc5f0\uacb0 \uac15\ud654<\/li>\n<\/ul>\n<h2 id=\"xm\"><a href=\"https:\/\/www.salesforce.com\/customer-stories\/siriusxm\/\" target=\"_blank\" rel=\"noopener\"> \uc2dc\ub9ac\uc6b0\uc2a4XM, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub85c \uc0ac\uc6a9\uc790 \ub300\uc0c1 \ub9de\ucda4\ud615 \uccad\ucde8 \uacbd\ud5d8 \uc81c\uacf5 <\/a><\/h2>\n<p><a href=\"https:\/\/www.salesforce.com\/customer-stories\/siriusxm\/\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/production-resource-card-SiriusXM-720x405-1.png?strip=all&#038;quality=95\" alt=\"\" \/> <\/a><\/p>\n<p>\uc2dc\ub9ac\uc6b0\uc2a4XM\uc740 \uc218\ucc9c\ub9cc \uba85\uc758 \uc0ac\uc6a9\uc790\ub97c \ub300\uc0c1\uc73c\ub85c \uc2a4\ud2b8\ub9ac\ubc0d \ubc0f \ub77c\ub514\uc624 \ucf58\ud150\uce20\ub97c \uc81c\uacf5\ud558\ub294 \uc120\ub3c4\uc801\uc778 \uc624\ub514\uc624 \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud1b5\ud574 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uc5ec \uac1c\uc778\ud654\ub41c \ucf58\ud150\uce20 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud568\uc73c\ub85c\uc368 \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \ub192\uc774\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc0ac\uc6a9\uc790 \ub9de\ucda4\ud615 \uccad\ucde8 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc5ec \uc80a\uc740 \uc138\ub300\uc758 \uace0\uac1d \ucc38\uc5ec\ub3c4\ub97c \uac15\ud654\ud558\uace0, \ube0c\ub79c\ub4dc \uc2e0\ub8b0\ub97c \uc720\uc9c0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\u2022 \ub3c4\uc785\uc81c\ud488<\/b> \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc, \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, \uc2ac\ub799, \uc138\uc77c\uc988\ud3ec\uc2a4 \ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4<\/p>\n<p><b>\u2022 \ub3c4\uc785\ud6a8\uacfc<\/b><\/p>\n<ul>\n<li>\uc218\ucc9c\ub9cc \uba85\uc758 \uc0ac\uc6a9\uc790 \ub300\uc0c1 \ub9de\ucda4\ud615 \uccad\ucde8 \uacbd\ud5d8 \uc81c\uacf5<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\uc804 \uc138\uacc4 \ud2b8\ub808\uc77c\ube14\ub808\uc774\uc800\ub4e4\uacfc \ud568\uaed8 \ucd5c\uc2e0 IT \ud2b8\ub80c\ub4dc\uc640 \uc131\uacf5 \uc0ac\ub840\ub97c \ub098\ub208 \ub4dc\ub9bc\ud3ec\uc2a4 2024 2024\ub144 9\uc6d4 17\uc77c\ubd80\ud130 19\uc77c\uae4c\uc9c0 \ubbf8\uad6d \uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54\uc5d0\uc11c \uc5f4\ub9b0 &#8216;\ub4dc\ub9bc\ud3ec\uc2a4 2024&#8217;\ub294 \uc804 \uc138\uacc4 AI CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc8fc\ucd5c\ud55c \uae00\ub85c\ubc8c \ucd5c\ub300 IT \uc5f0\ub840\ud589\uc0ac\uc785\ub2c8\ub2e4.&hellip;<\/p>\n","protected":false},"author":805,"featured_media":280,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[],"coauthors":[8],"class_list":["post-300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\uae00\ub85c\ubc8c \ucd5c\ub300 AI \ucd95\uc81c \u2018\ub4dc\ub9bc\ud3ec\uc2a4 2024\u2019\uc5d0\uc11c \uacf5\uac1c\ub41c \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0 \uc131\uacf5 \uc2a4\ud1a0\ub9ac - \uc138\uc77c\uc988\ud3ec\uc2a4 - Salesforce<\/title>\n<meta name=\"description\" content=\"\uc804 \uc138\uacc4 \uc120\ub3c4 \uae30\uc5c5\ub4e4\uc740 \uc5b4\ub5bb\uac8c \ub514\uc9c0\ud138 \ud601\uc2e0\uc5d0 \uc131\uacf5\ud588\uc744\uae4c\uc694? \ub4dc\ub9bc\ud3ec\uc2a4\uc5d0\uc11c \ubc1c\ud45c\ub41c \ucd5c\uace0\uc758 \uace0\uac1d \uc131\uacf5 \uc0ac\ub840\ub97c \uacf5\uac1c\ud569\ub2c8\ub2e4. AI, \ub370\uc774\ud130, CRM\uc744 \ud65c\uc6a9\ud574 \ube44\uc988\ub2c8\uc2a4 \ub09c\uad00\uc744 \uadf9\ubcf5\ud558\uace0 \ub180\ub77c\uc6b4 \uc131\uc7a5\uc744 \uc774\ub904\ub0b8 \uae00\ub85c\ubc8c \uae30\uc5c5\ub4e4\uc758 \uc0dd\uc0dd\ud55c \ud601\uc2e0 \uc2a4\ud1a0\ub9ac\ub97c \ud655\uc778\ud558\uc138\uc694.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/dreamforce-succes-story\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\uae00\ub85c\ubc8c \ucd5c\ub300 AI \ucd95\uc81c \u2018\ub4dc\ub9bc\ud3ec\uc2a4 2024\u2019\uc5d0\uc11c \uacf5\uac1c\ub41c            \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0 \uc131\uacf5 \uc2a4\ud1a0\ub9ac\" \/>\n<meta property=\"og:description\" content=\"\uc804 \uc138\uacc4 \uc120\ub3c4 \uae30\uc5c5\ub4e4\uc740 \uc5b4\ub5bb\uac8c \ub514\uc9c0\ud138 \ud601\uc2e0\uc5d0 \uc131\uacf5\ud588\uc744\uae4c\uc694? \ub4dc\ub9bc\ud3ec\uc2a4\uc5d0\uc11c \ubc1c\ud45c\ub41c \ucd5c\uace0\uc758 \uace0\uac1d \uc131\uacf5 \uc0ac\ub840\ub97c \uacf5\uac1c\ud569\ub2c8\ub2e4. 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