{"id":3391,"date":"2026-04-16T16:58:54","date_gmt":"2026-04-16T07:58:54","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=3391"},"modified":"2026-04-16T16:58:55","modified_gmt":"2026-04-16T07:58:55","slug":"tdx-2026-headless-360","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/tdx-2026-headless-360\/","title":{"rendered":"\uc138\uc77c\uc988\ud3ec\uc2a4, ‘TDX 2026’\uc11c ‘\ud5e4\ub4dc\ub9ac\uc2a4 360’ \uacf5\uac1c"},"content":{"rendered":"\n

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\uac1c\ubc1c\uc790 \ubc0f \uad00\ub9ac\uc790 \uc704\ud55c \ucc28\uc138\ub300 \uc5d0\uc774\uc804\ud2b8 \uac1c\ubc1c \ud658\uacbd, \u2018\ud5e4\ub4dc\ub9ac\uc2a4 360\u2019 \uacf5\uac1c<\/em><\/p>\n\n\n\n

\uba40\ud2f0 \uc5d0\uc774\uc804\ud2b8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ubc0f \uac70\ubc84\ub10c\uc2a4 \ud1b5\ud569\uc744 \uc9c0\uc6d0\ud558\ub294 \u2018\uc5d0\uc774\uc804\ud2b8 \ud328\ube0c\ub9ad\u2019 \ubc1c\ud45c<\/em><\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4 \uc571 \ub9c8\ucf13 \ud1b5\ud569\ud55c \u2018\uc5d0\uc774\uc804\ud2b8 \uc775\uc2a4\uccb4\uc778\uc9c0\u2019 \ud1b5\ud574 1\ub9cc 3,600\uac1c \uc774\uc0c1\uc758 \uc571\u00b7\uc5d0\uc774\uc804\ud2b8\u00b7MCP \uc11c\ubc84 \ud1b5\ud569 \uc9c0\uc6d0<\/em><\/p>\n\n\n\n

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2026\ub144 4\uc6d4 16\uc77c(\ubaa9)<\/strong> \u2013 \uc804 \uc138\uacc4 AI CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ubbf8\uad6d \uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54\uc5d0\uc11c \uac1c\ucd5c\ub41c \uc5f0\ub840 IT \ucee8\ud37c\ub7f0\uc2a4 \u2018\ud2b8\ub808\uc77c\ube14\ub808\uc774\uc800 \ub514\uc5d1\uc2a4 2026(TrailblazerDX, \uc774\ud558 TDX)<\/a>\u2019\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8 \uac1c\ubc1c\uacfc \uc6b4\uc601 \uace0\ub3c4\ud654\ub97c \uc9c0\uc6d0\ud558\ub294 \ud575\uc2ec \uae30\uc220\uc778 \u2018\uc138\uc77c\uc988\ud3ec\uc2a4 \ud5e4\ub4dc\ub9ac\uc2a4 360(Salesforce Headless 360)\u2019\uc744 \ubc1c\ud45c\ud588\ub2e4.<\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ub9e4\ub144 \uc8fc\ucd5c\ud558\ub294 TDX\ub294 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4(Agentforce)<\/a>, \uc2ac\ub799(Slack)<\/a>, \ud0dc\ube14\ub85c(Tableau)<\/a>\ub97c \ud3ec\ud568\ud55c \uc804\uccb4 \uc138\uc77c\uc988\ud3ec\uc2a4 \ud50c\ub7ab\ud3fc \uc804\ubc18\uc758 \uac1c\ubc1c\uc790\uc640 \uae30\uc220 \ub9ac\ub354\uac00 \ud55c\uc790\ub9ac\uc5d0 \ubaa8\uc5ec AI \ud601\uc2e0\uacfc \ucd5c\uc2e0 \uae30\uc220 \ud2b8\ub80c\ub4dc\ub97c \ub17c\uc758\ud558\ub294 \ub300\ud45c\uc801\uc778 \uac1c\ubc1c\uc790 \ucee8\ud37c\ub7f0\uc2a4\ub2e4. 4\uc6d4 15\uc77c\ubd80\ud130 \uc9c4\ud589\ub418\ub294 \uc774\ubc88 TDX 2026\uc5d0\uc11c\ub294 400\uac1c \uc774\uc0c1\uc758 \uae30\uc220 \uc138\uc158\uc744 \ud1b5\ud574 \ucc38\uac00\uc790\ub4e4\uc774 \u2018\uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988\u2019\ub85c\uc758 \uc804\ud658\uc744 \uc704\ud55c \ucd5c\uc2e0 \uac1c\ubc1c \ud658\uacbd\uacfc \uc81c\ud488 \ud601\uc2e0\uc744 \uc9c1\uc811 \uacbd\ud5d8\ud560 \uc218 \uc788\ub294 \uae30\ud68c\uac00 \uc81c\uacf5\ub410\ub2e4.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

\uac1c\ubc1c\uc790\ub4e4\uc774 \ubcf4\ub2e4 \uc720\uc5f0\ud55c \ubc29\uc2dd\uc73c\ub85c AI \uc5d0\uc774\uc804\ud2b8\ub97c \uac1c\ubc1c\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \u2018\uc138\uc77c\uc988\ud3ec\uc2a4 \ud5e4\ub4dc\ub9ac\uc2a4 360\u2019\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4 \ud654\uba74\uc5d0 \uc9c1\uc811 \uc811\uc18d\ud558\uc9c0 \uc54a\uc544\ub3c4 API, \ubaa8\ub378 \ucee8\ud14d\uc2a4\ud2b8 \ud504\ub85c\ud1a0\ucf5c(MCP), \uba85\ub839\uc5b4 \uae30\ubc18\uc758 \ub3c4\uad6c\ub97c \ud1b5\ud574 \uc8fc\uc694 \uae30\ub2a5\uc744 \ud638\ucd9c\ud558\uace0 \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc744 \uc9c0\uc6d0\ud55c\ub2e4. \uc774\ub97c \ud1b5\ud574 \uac1c\ubc1c\uc790\ub4e4\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub370\uc774\ud130\uc640 \uc6cc\ud06c\ud50c\ub85c\uc6b0, \ube44\uc988\ub2c8\uc2a4 \ub85c\uc9c1\uc744 \ub2e4\uc591\ud55c \uac1c\ubc1c \ud658\uacbd\uacfc \ubcf4\ub2e4 \ubbfc\ucca9\ud558\uac8c \uc5f0\uacb0\ud560 \uc218 \uc788\ub2e4.<\/p>\n\n\n\n

\ud2b9\ud788 60\uac1c \uc774\uc0c1\uc758 MCP \ub3c4\uad6c\uc640 30\uac1c \uc774\uc0c1\uc758 \uc0ac\uc804 \uad6c\uc131\ub41c \ucf54\ub529 \uc2a4\ud0ac\uc744 \uc81c\uacf5\ud558\uba70, \ud074\ub85c\ub4dc \ucf54\ub4dc(Claude Code), \ucee4\uc11c(Cursor), \ucf54\ub371\uc2a4(Codex), \uc708\ub4dc\uc11c\ud504(Windsurf) \ub4f1 \ub2e4\uc591\ud55c AI \ucf54\ub529 \ud658\uacbd\uc5d0\uc11c \uc138\uc77c\uc988\ud3ec\uc2a4 \ud50c\ub7ab\ud3fc\uc744 \ubcf4\ub2e4 \uc720\uc5f0\ud558\uac8c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4. \ub610\ud55c \uc2ac\ub799\uc744 \uc2dc\uc791\uc73c\ub85c \uc74c\uc131, \uc653\uce20\uc571 \ub4f1 \ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \ud48d\ubd80\ud55c \ub124\uc774\ud2f0\ube0c \uc0c1\ud638\uc791\uc6a9\uc744 \uc9c0\uc6d0\ud558\ub294 \uc0c8\ub85c\uc6b4 UI \uc11c\ube44\uc2a4\uc778 \u2018\uacbd\ud5d8 \uacc4\uce35(Experience Layer)\u2019\uc744 \ub3c4\uc785\ud588\uc73c\uba70, \uc2e4\uc81c \ubc30\ud3ec \uc804\ud6c4\ub85c \uc5d0\uc774\uc804\ud2b8\uc758 \ub17c\ub9ac\uc801 \uc624\ub958\ub97c \uc2dd\ubcc4\ud558\uace0 \uc2e0\ub8b0\uc131\uc744 \ud3c9\uac00\ud558\ub294 \u2018\ud14c\uc2a4\ud305 \uc13c\ud130\u2019 \ubc0f \u2018\uc0ac\uc6a9\uc790 \uc9c0\uc815 \uc2a4\ucf54\uc5b4\ub9c1 \ud3c9\uac00\u2019 \ub3c4\uad6c\ub97c \ud568\uaed8 \uc81c\uacf5\ud574 \ubcf4\uc548\uacfc \uc2e0\ub8b0 \uc5ed\ub7c9\uc744 \ud55c\uce35 \uac15\ud654\ud588\ub2e4.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

\uc774 \uc678\uc5d0\ub3c4 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub2e4\uc218\uc758 \uc5d0\uc774\uc804\ud2b8\uc640 AI \ub3c4\uad6c\ub97c \ud1b5\ud569 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \u2018\uc5d0\uc774\uc804\ud2b8 \ud328\ube0c\ub9ad(Agent Fabric)\u2019 \ub610\ud55c \ub300\ud3ed \uac15\ud654\ud588\ub2e4. \uc5d0\uc774\uc804\ud2b8 \ud328\ube0c\ub9ad\uc740 \ub4dc\ub798\uadf8 \uc564 \ub4dc\ub86d \ubc29\uc2dd\uc758 \uce94\ubc84\uc2a4\ub97c \uc81c\uacf5\ud558\uc5ec \uae30\uc5c5\uc774 \ube44\uc6a9, \uc704\ud5d8, \ubcf4\uc548 \uc694\uc778 \ub4f1\uc744 \uc5c4\uaca9\ud558\uac8c \ud1b5\uc81c\ud558\uba74\uc11c \uba40\ud2f0 \ubca4\ub354 \uc5d0\uc774\uc804\ud2b8\ub97c \uc2dc\uac01\uc801\uc73c\ub85c \uc124\uacc4\ud558\uace0 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ud560 \uc218 \uc788\ub294 \uac15\ub825\ud55c \uac70\ubc84\ub10c\uc2a4 \uc5ed\ub7c9 \ud655\ubcf4\ub97c \uc9c0\uc6d0\ud55c\ub2e4. \ud2b9\ud788 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc0dd\ud0dc\uacc4 \ub0b4\uc5d0\uc11c \uc790\uccb4 \ubaa8\ub378\ubfd0\ub9cc \uc544\ub2c8\ub77c \uad6c\uae00\uc758 \u2018\uc81c\ubbf8\ub098\uc774(Gemini)\u2019\ub97c \ud3ec\ud568\ud55c \ub2e4\uc591\ud55c \ub300\ud615\uc5b8\uc5b4\ubaa8\ub378(LLM)\uc744 \uc120\ud0dd\ud558\uace0 \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uc5ec \uace0\uac1d\uc758 \ubaa8\ub378 \ud655\uc7a5\uc131\uacfc \uc120\ud0dd\uad8c\uc744 \ub300\ud3ed \ub113\ud614\ub2e4.<\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uae30\uc874 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc571 \ub9c8\ucf13\uc778 \uc571\uc775\uc2a4\uccb4\uc778\uc9c0, \uc2ac\ub799 \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4, \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \uc0dd\ud0dc\uacc4\ub97c \ud1b5\ud569\ud55c \u2018\uc5d0\uc774\uc804\ud2b8 \uc775\uc2a4\uccb4\uc778\uc9c0(AgentExchange)\u2019\ub97c \uc804\uba74 \uac15\ud654\ud588\ub2e4. \ucd1d 1\ub9cc 3,600\uc5ec \uac1c\uc758 \uc571, \uc5d0\uc774\uc804\ud2b8\ub97c \ud3ec\ud568\ud55c \ube44\uc988\ub2c8\uc2a4 \ub3c4\uad6c\uac00 \ub4f1\ub85d\ub41c \uc774 \ub9c8\ucf13 \ud50c\ub808\uc774\uc2a4\ub294 \u2018\ub370\uc774\ud130 360(Data 360)\u2019 \uae30\ubc18\uc758 \u2018\uc2dc\ub9e8\ud2f1 \uac80\uc0c9\u2019\uc744 \uc0c8\ub86d\uac8c \ub3c4\uc785\ud574, \uc0ac\uc6a9\uc790\uc758 \ube44\uc988\ub2c8\uc2a4 \uc758\ub3c4\uc5d0 \ub9de\ucda4\ud654\ub41c \ucd5c\uc801\uc758 \uc194\ub8e8\uc158\uc744 \uc81c\uc548\ud55c\ub2e4.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

\uc2e4\uc81c\ub85c \ud734\ub9c8\ub098 \ub374\ud0c8(Humana Dental)\uc740 \uad00\ub828 \uc571\uc744 \ud65c\uc6a9\ud574 \uc5c5\ubb34 \ucc98\ub9ac \uc2dc\uac04\uc744 98% \ub2e8\ucd95\ud588\uc73c\uba70, \uc81c\uacf5\uc5c5\uccb4 \uc790\uaca9 \uc778\uc99d \uc18c\uc694 \uae30\uac04\uc744 \uae30\uc874 60\uc77c\uc5d0\uc11c 24\uc2dc\uac04 \ubbf8\ub9cc\uc73c\ub85c \ub300\ud3ed \uac10\ucd95\ud588\ub2e4. \ub3c4\ud050\uc0ac\uc778(Docusign)\uc740 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \uae30\ubc18\uc758 \uc194\ub8e8\uc158\uc744 \uc5d0\uc774\uc804\ud2b8 \uc775\uc2a4\uccb4\uc778\uc9c0\uc5d0 \ub4f1\ub85d\ud574 \uace0\uac1d\uc0ac\uc758 \uacc4\uc57d \uc5c5\ubb34 \uc804\ubc18 \uc790\ub3d9\ud654\ub97c \uc9c0\uc6d0\ud558\uace0 \uc788\ub2e4. \uc544\uc6b8\ub7ec \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 AI \uc5d0\uc774\uc804\ud2b8\uc640 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc2e0\uc18d\ud558\uac8c \uac1c\ubc1c\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc740 \ubb3c\ub860, \uc2e4\uc9c8\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc \ucc3d\ucd9c\uc744 \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 \ud30c\ud2b8\ub108 \uc0dd\ud0dc\uacc4\ub97c \ub300\uc0c1\uc73c\ub85c \ud55c 5\ucc9c\ub9cc \ub2ec\ub7ec \uaddc\ubaa8\uc758 \u2018\uc5d0\uc774\uc804\ud2b8 \uc775\uc2a4\uccb4\uc778\uc9c0 \ube4c\ub354\uc2a4 \uc774\ub2c8\uc154\ud2f0\ube0c(AgentExchange Builders Initiative)\u2019 \ud22c\uc790\ub97c \ubc1c\ud45c\ud588\ub2e4.<\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4 \uae00\ub85c\ubc8c \ud30c\ud2b8\ub108\uc2ed \ucd1d\uad04 \ubd80\uc0ac\uc7a5 \uacb8 \uc5d0\uc774\uc804\ud2b8 \uc775\uc2a4\uccb4\uc778\uc9c0 \ucd5c\uace0\uacbd\uc601\uc790(CEO) \ube0c\ub77c\uc774\uc5b8 \ub79c\uc988\uba3c(Brian Landsman)\uc740 \u201c20\ub144 \uc804 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc571 \ub9c8\ucf13\uc774\ub77c\ub294 \uc2dc\uc7a5\uc744 \uac1c\ucc99\ud55c \uc774\ud6c4 \uc9c0\uae08\uae4c\uc9c0 \ud574\ub2f9 \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud574 \uc654\uc73c\uba70, \uc774\uc81c \uc5d0\uc774\uc804\ud2f1 \uc2dc\ub300\uc5d0 \ub9de\ucdb0 \uc571 \ub9c8\ucf13\uc744 \ub2e4\uc2dc \ud55c\ubc88 \uc9c4\ud654\uc2dc\ud0a4\uace0 \uc788\ub2e4\u201d\ub77c\uba70 \u201c\uc5d0\uc774\uc804\ud2f1 \uc2dc\ub300\uc5d0 \ub9de\ucdb0 \uc0c8\ub86d\uac8c \uc120\ubcf4\uc778 \uc5d0\uc774\uc804\ud2b8 \uc775\uc2a4\uccb4\uc778\uc9c0\ub294 \uace0\uac1d\uc774 \uae30\uc5c5 \uc804\ubc18\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8\uc640 \uc571\uc744 \ubcf4\ub2e4 \uc27d\uac8c \uac1c\ubc1c\ud558\uace0 \ubc30\ud3ec\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \ub3d9\uc2dc\uc5d0, \ud30c\ud2b8\ub108\uc5d0\uac8c\ub3c4 \ub354 \ub9ce\uc740 \uace0\uac1d \uc811\uc810\uacfc \uc2dc\uc7a5 \uae30\ud68c\ub97c \uc81c\uacf5\ud560 \uac83\u201d\uc774\ub77c\uace0 \uc5b8\uae09\ud588\ub2e4.<\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4 \ucf54\ub9ac\uc544 \ubc15\uc138\uc9c4 \ub300\ud45c\ub294 \u201c\uc778\uac04\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \uacf5\uc874\ud558\uba70 \uc720\uae30\uc801\uc73c\ub85c \ud611\uc5c5\ud558\ub294 \uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc2dc\ub300\uc5d0\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc5bc\ub9c8\ub098 \ube60\ub974\uace0 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ud658\uacbd\uc5d0\uc11c \uac1c\ubc1c \ubc0f \uc6b4\uc601\ud560 \uc218 \uc788\ub290\ub0d0\uac00 \uc2dc\uc7a5\uc5d0\uc11c\uc758 \uacbd\uc7c1\uc6b0\uc704 \ud655\ubcf4\ub97c \uc704\ud55c \ud575\uc2ec \uc694\uc18c\ub85c \uc790\ub9ac\ud558\uac8c \ub420 \uac83\u201d\uc774\ub77c\uba70 \u201c\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ud55c\uad6d \uae30\uc5c5\uacfc \ud30c\ud2b8\ub108\uac00 \ubcf4\uc720\ud55c \uc804\ubb38\uc131\uacfc \ub178\ud558\uc6b0\ub97c AI \uc5d0\uc774\uc804\ud2b8\ub85c \uad6c\ud604\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \ud55c\ud3b8, \uc2e4\uc9c8\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc \ub3c4\ucd9c\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\ub3c4\ub85d \ud544\uc694\ud55c \uc9c0\uc6d0\uc744 \uc544\ub07c\uc9c0 \uc54a\uc744 \uac83\uc774\ub2e4\u201d\ub77c\uace0 \uac15\uc870\ud588\ub2e4.<\/p>\n\n\n\n

\ud55c\ud3b8, TDX 2026\ub294 \uc628\u00b7\uc624\ud504\ub77c\uc778 \ucc44\ub110\uc5d0\uc11c \ud558\uc774\ube0c\ub9ac\ub4dc \ud615\ud0dc\ub85c \uc9c4\ud589\ub418\uc5c8\uc73c\uba70, \uc8fc\uc694 \uc138\uc158\ub4e4\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc790\uccb4 OTT \ud50c\ub7ab\ud3fc\uc778 \uc138\uc77c\uc988\ud3ec\uc2a4 \ud50c\ub7ec\uc2a4(Salesforce+)<\/a>\uc5d0\uc11c \uc2dc\uccad\uc774 \uac00\ub2a5\ud558\ub2e4.<\/p>\n\n\n\n

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