{"id":375,"date":"2024-05-22T20:22:00","date_gmt":"2025-11-12T20:22:39","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=375"},"modified":"2025-11-27T14:01:21","modified_gmt":"2025-11-27T05:01:21","slug":"ai-copilot","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/ai-copilot\/","title":{"rendered":"AI \ucf54\ud30c\uc77c\ub7ff(Copilot)\uc774\ub780 \ubb34\uc5c7\uc77c\uae4c\uc694? AI \ucf54\ud30c\uc77c\ub7ff\uc758 \uc885\ub958\uc640 \uc791\ub3d9 \ubc29\uc2dd, \uc7a5\uc810"},"content":{"rendered":"

\uc9c0\ub09c\ud574\ubd80\ud130 \uc778\uacf5\uc9c0\ub2a5(AI) \ubd84\uc57c\uc5d0\uc11c ‘\ucf54\ud30c\uc77c\ub7ff(copilot)’\uc774\ub77c\ub294 \uc6a9\uc5b4\uac00 \ud06c\uac8c \uc720\ud589\ud558\uae30 \uc2dc\uc791\ud588\uc2b5\ub2c8\ub2e4. AI \ucf54\ud30c\uc77c\ub7ff\uc740 \uc624\ub79c\uc2dc\uac04 \ubc1c\uc804\ud574 \uc628 \ub098\ub9cc\uc758 AI \ube44\uc11c\uc640 \uac19\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4 \ub2f5\ubcc0\uc744 \uc791\uc131\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc8fc\uace0 \uac00\uc7a5 \ud6a8\uacfc\uc801\uc778 \ud310\ub9e4 \uae30\ud68c\ub97c \uc81c\uacf5\ud574\uc8fc\uba70 \uc774\uba54\uc77c \ub2f5\uc7a5\uc774\ub098 \ud56d\uacf5\ud3b8 \uc608\uc57d \ub4f1\uc758 \uc5c5\ubb34\ub97c \ube60\ub974\uace0 \uc27d\uac8c \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5c5\ubb34 \ubc29\uc2dd\uacfc \uad00\ub828\ud574 AI\uc640 \uad00\ub828\ub41c \ubaa8\ub4e0 \uc77c\uc774 \ube60\ub978 \uc18d\ub3c4\ub85c \uc77c\uc5b4\ub098\uace0 \uc788\ub294 \uac83 \uac19\uc544 \ubcf5\uc7a1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 AI \ucf54\ud30c\uc77c\ub7ff\uc744 \ud65c\uc6a9\ud574\ubcf4\uc138\uc694. \ub2f9\uc2e0\uc740 \uc2dc\uac04\uc744 \uc808\uc57d\ud560 \uc218 \uc788\uace0 \uc5c5\ubb34 \ud6a8\uc728\uc131\uc740 \uae09\uc18d\ub3c4\ub85c \uc0c1\uc2b9\ud560 \uac83\uc785\ub2c8\ub2e4.<\/h2>\n

\ubd80\uc870\uc885\uc0ac(\ucf54\ud30c\uc77c\ub7ff-copilot)\ub77c\uace0 \ud558\uba74 \uac00\uc7a5 \uba3c\uc800 \ub5a0\uc624\ub974\ub294 \uac83\uc740 \uc544\ub9c8\ub3c4 \ube44\ud589\uae30\uc77c \uac83\uc785\ub2c8\ub2e4. \uc9c0\uae08\uae4c\uc9c0 \ubd80\uc870\uc885\uc0ac\ub294 \uc870\uc885\uc11d\uc758 \ub450 \ubc88\uc9f8 \uc758\uc790\uc5d0 \uc549\uc544 \uae30\uc7a5\uc744 \ub3c4\uc640 \ube44\ud589\uc744 \uc870\uc885\ud558\ub294 \uc0ac\ub78c\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc9c0\ub09c\ud574\ubd80\ud130 \uc778\uacf5\uc9c0\ub2a5(AI) \ubd84\uc57c\uc5d0\uc11c ‘\ucf54\ud30c\uc77c\ub7ff(copilot)’\uc774\ub77c\ub294 \uc6a9\uc5b4\uac00 \ud06c\uac8c \uc720\ud589\ud558\uba74\uc11c IT\uc5c5\uacc4\uc758 \ucf54\ud30c\uc77c\ub7ff\uc740 \uc774\uc81c AI \uae30\uc220\uc744 \uc758\ubbf8\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. ChatGPT, Bard, Einstein\uacfc \uac19\uc740 \uc571\uc5d0\uc11c \uc54c\uac8c \ub41c \ubaa8\ub4e0 \uc0dd\uc131\ud615 AI \uae30\uc220\uc744 \ub5a0\uc62c\ub824 \ubcf4\uc138\uc694. \uc774\uc81c \uc5c5\ubb34\uc758 \ud750\ub984\uc5d0 \ubc14\ub85c \uc801\uc6a9\ud558\uac70\ub098, \uc6d0\ud55c\ub2e4\uba74 \ubcf4\uc870 \uc5ed\ud560\ub85c \ub3c4\uc785\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uac00\uc7a5 \uae30\ubcf8\uc801\uc778 \uc218\uc900\uc5d0\uc11c AI \ucf54\ud30c\uc77c\ub7ff(AI Copilot)\uc740 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \uc774\uc804\ubcf4\ub2e4 \ub354 \ube60\ub974\uac8c \uc218\ud589\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc8fc\ub294 AI \ubd80\uc870\uc885\uc0ac\uc785\ub2c8\ub2e4. \ucd5c\uc2e0 \ucf54\ud30c\uc77c\ub7ff\uc758 \ub3c4\uc785\uc740 2021\ub144 GitHub \ucf54\ud30c\uc77c\ub7ff\uc758 \ucd9c\uc2dc<\/a>\ub97c \uc0dd\uac01\ud558\uc9c0\ub9cc, \uc774\ub7ec\ud55c AI \ubd80\uc870\uc885\uc0ac\uc758 \uc5ed\uc0ac\ub294 \ud6e8\uc52c \ub354 \uac70\uc2ac\ub7ec \uc62c\ub77c\uac11\ub2c8\ub2e4. 1990\ub144\ub300\ubd80\ud130 \uc774\uba54\uc77c \ud50c\ub7ab\ud3fc\ubd80\ud130 \uc1fc\ud551, \ubc45\ud0b9, \uc758\ub8cc \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ubaa8\ub4e0 \ubd84\uc57c\uc5d0\uc11c \uc5d8\ub9ac\uc790&\uc7ac\ubc84\uc640\ud0a4 \uac19\uc740<\/a> \uae30\ubcf8\uc801\uc778 \ucc57\ubd07\uc774\ub098 IKEA\uc758 \uc548\ub098\uc640<\/a> \uac19\uc740 \uac00\uc0c1 \ube44\uc11c\uc5d0 \ubd88\uacfc\ud588\ub358 AI \ucf54\ud30c\uc77c\ub7ff\uc774 \ub4f1\uc7a5\ud558\uae30 \uc2dc\uc791\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\ud558\uc9c0\ub9cc \ud604\uc7ac\uc640 \uadf8 \ub2f9\uc2dc\uc758 \ucc28\uc774\ub294 \uaf64\ub098 \ud07d\ub2c8\ub2e4. \ub2e4\ub978 \ub3c4\uc2dc\uc5d0 \uc788\ub294 \uace0\uac1d\uacfc \ube44\uc988\ub2c8\uc2a4 \uc800\ub141 \uc2dd\uc0ac\ub97c \uc608\uc57d\ud55c\ub2e4\uace0 \uac00\uc815\ud574 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4. AI \ucf54\ud30c\uc77c\ub7ff\uc774 \ub4f1\uc7a5\ud558\uae30 \uc804\uc5d0\ub294 \uba3c\uc800 \uace0\uac1d\uc758 \uace0\uac1d\uad00\uacc4\uad00\ub9ac(CRM)<\/a> \uae30\ub85d\uc744 \uc2a4\uce94\ud558\uc5ec \uc120\ud638\ud558\ub294 \uc74c\uc2dd\uc774 \uc788\ub294\uc9c0 \ud655\uc778\ud55c \ud6c4, Resy \uc571\uc744 \uc5f4\uace0 \uc608\uc57d \uac00\ub2a5\ud55c \ub808\uc2a4\ud1a0\ub791\uc744 \ucc3e\ub294 \ub370 \ub108\ubb34 \uc624\ub79c \uc2dc\uac04\uc744 \uc18c\ube44\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub7f0 \ub2e4\uc74c Expedia \uc571\uc73c\ub85c \uc774\ub3d9\ud558\uc5ec \uc5ec\ud589 \ubc0f \uc219\ubc15 \uc608\uc57d\uc744 \ud558\uace0 \ub9c8\uc9c0\ub9c9\uc73c\ub85c \uc774\uba54\uc77c \uc571\uc73c\ub85c \uc774\ub3d9\ud558\uc5ec \uace0\uac1d\uc5d0\uac8c \ub9e4\ub825\uc801\uc778 \uac1c\uc778\ud654 \ud655\uc778\uc11c\ub97c \ubcf4\ub0c8\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \ucd5c\uc18c\ud55c 4\uac1c\uc758 \ub2e4\ub978 \uc571\uc744 \uc0ac\uc6a9\ud574\uc57c \ud558\uace0 \ucd5c\uc18c 30\ubd84 \uc774\uc0c1\uc758 \uc2dc\uac04\uc774 \uc18c\uc694\ub429\ub2c8\ub2e4.<\/p>\n

\uadf8\ub807\ub2e4\uba74 \uc774\uc81c \ubbff\uc744 \uc218 \uc788\ub294 AI\ucf54\ud30c\uc77c\ub7ff \uc571 \ud558\ub098\ub9cc \uc0ac\uc6a9\ud55c\ub2e4\uace0 \uc0c1\uc0c1\ud574 \ubcf4\uc138\uc694. \uba87 \ubd84 \ub610\ub294 \uba87 \uc2dc\uac04\uc5d0 \uac78\uccd0 \ub124 \uac00\uc9c0 \uc791\uc5c5\uc744 \uc218\ud589\ud558\ub294 \ub300\uc2e0, “\ub2e4\uc74c \uc8fc \ubaa9\uc694\uc77c\uc5d0 \ud14c\ub4dc\uc640 \uc800\ub141 \uc2dd\uc0ac \uc608\uc57d”\uc774\ub77c\uace0 \uc785\ub825\ub9cc \ud558\uba74 \uc0ac\uc6a9\uc790\uc758 \uac1c\uc785 \uc5c6\uc774 \uac80\uc0c9\uacfc \uac19\uc740 \ubaa8\ub4e0 \ub2e8\uacc4\uac00 \ubc31\uadf8\ub77c\uc6b4\ub4dc\uc5d0\uc11c \uc5ec\uc804\ud788 \uc9c4\ud589\ub420 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

\ubd84\uba85\ud55c \uc2dc\uac04 \uc808\uc57d\uacfc \uacf5\uc0c1 \uacfc\ud559 \uc18c\uc124\uc5d0\ub098 \ub098\uc62c \ubc95\ud55c \ucc38\uc2e0\ud568\uc744 \ub118\uc5b4 \uae30\uc874\uc758 \uc9c0\ud45c\ub85c\ub294 \uc774\ub7ec\ud55c \ubcc0\ud654\uc758 \uac00\uce58\ub97c \uc628\uc804\ud788 \ud45c\ud604\ud558\uae30 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. AI \ubd80\uc870\uc885\uc0ac\ub294 \uc218\uc2ed \uac1c\uc758 \uc571\uc758 \uc791\uc5c5\uc744 \ub300\uc2e0\ud558\uc5ec \ubcf4\uace0\uc11c\ub97c \ub354 \ube60\ub974\uac8c \uc791\uc131\ud558\uace0, \uace0\uac1d \uc11c\ube44\uc2a4\uc640 \uad00\ub828\ub41c \ub2f5\ubcc0\uacfc \uc601\uc5c5 \uc774\uba54\uc77c \ucd08\uc548\uc744 \uc791\uc131\ud558\uba70 \uc0c1\uc0ac\uc5d0\uac8c \uaf43\uc744 \ubcf4\ub0b4\ub294 \ub4f1\uc758 \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc77c\ub828\uc758 \uacfc\uc815\uc740 \uc5b4\ub5bb\uac8c \uc791\ub3d9\ud558\ub294 \uac83\uc77c\uae4c\uc694?<\/p>\n

AI \ucf54\ud30c\uc77c\ub7ff(AI Copilot)\uc740 \uc5b4\ub5bb\uac8c \uc791\ub3d9\ud558\ub098\uc694?<\/h2>\n

AI \ucf54\ud30c\uc77c\ub7ff\uc758 \ud575\uc2ec\uc5d0\ub294 \ucf54\ud30c\uc77c\ub7ff \uc791\uc5c5\uc774\ub77c\ub294 \uac15\ub825\ud55c \uad6c\uc131 \uc694\uc18c\uac00 \uc788\uc2b5\ub2c8\ub2e4. \ucf54\ud30c\uc77c\ub7ff \uc791\uc5c5\uc740 \ub300\ubd80\ubd84\uc758 \ub2e8\uc77c \uc791\uc5c5 \ub610\ub294 \ud2b9\uc815 \uc791\uc5c5\uc5d0 \ub300\ud55c \uc791\uc5c5 \ubaa8\uc74c\uc744 \ud3ec\ud568\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 \uc791\uc5c5\uc774 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n

\u25cf CRM \ub808\ucf54\ub4dc \uc5c5\ub370\uc774\ud2b8<\/p>\n

\u25cf \uae30\uc874 CRM \ub370\uc774\ud130\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc0c8 \uc81c\ud488\uc5d0 \ub300\ud55c \uc124\uba85 \uc0dd\uc131\ud558\uae30<\/p>\n

\u25cf \uace0\uac1d\uc5d0\uac8c \ubcf4\ub0b4\ub294 \uba54\uc2dc\uc9c0 \uc791\uc131<\/p>\n

\u25cf \ub2e4\uc591\ud55c \uc0ac\uc6a9 \uc0ac\ub840 \ucc98\ub9ac\ud558\uae30<\/p>\n

\u25cf \uc2e4\uc2dc\uac04 \uc11c\ube44\uc2a4 \uc0c1\ub2f4\uc6d0\uc744 \uc704\ud55c \ub300\ud654 \ub0b4\uc6a9 \uc694\uc57d\ud558\uae30<\/p>\n

\u25cf \ud68c\uc758 \ub178\ud2b8\uc5d0\uc11c \uac00\uc7a5 \uad00\ub828\uc131\uc774 \ub192\uc740 \uc815\ubcf4 \uac15\uc870 \ud45c\uc2dc\ud558\uae30<\/p>\n

\uc774\ub7ec\ud55c \uc791\uc5c5\uc740 \uc5b4\ub5a4 \uc21c\uc11c\ub85c\ub4e0 ‘\ud638\ucd9c’\ud558\uac70\ub098 \uc815\ub82c \ubc0f \uc2e4\ud589\ud560 \uc218 \uc788\uc73c\uba70, AI \ucf54\ud30c\uc77c\ub7ff\uc774 \uc790\uc728\uc801\uc73c\ub85c \uc218\ud589\ud569\ub2c8\ub2e4. \uc694\uccad\uc744 \uc774\ud574\ud558\uace0, \ud589\ub3d9 \uacc4\ud68d\uc744 \ucd94\ub860\ud558\uace0, \ud544\uc694\ud55c \uc791\uc5c5\uc744 \uc2e4\ud589\ud558\ub294 \ub2a5\ub825\uc774 \ubc14\ub85c \uc774\ub7ec\ud55c \uc2dc\uc2a4\ud15c\uacfc \uacbd\ud5d8\uc744 \ub3c5\ud2b9\ud558\uac8c \ub9cc\ub4dc\ub294 \uc694\uc18c\uc785\ub2c8\ub2e4. AI \ucf54\ud30c\uc77c\ub7ff\uc740 \ub9ce\uc740 \uc9c0\uc2dc\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\uc73c\uba70 \ub9ce\uc740 \uc9c0\uc2dc\ub97c \ud1b5\ud574 \ud559\uc2b5\ud569\ub2c8\ub2e4. \ub530\ub77c\uc11c \ub354 \ub9ce\uc740 \uc791\uc5c5\uc744 \uc218\ud589\ud560\uc218\ub85d \ucf54\ud30c\uc77c\ub7ff\uc758 \ub2a5\ub825\ub3c4 \ud5a5\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n

\uc561\uc158\uc774 \uc313\uc774\uba74 \ucf54\ud30c\uc77c\ub7ff\uc740 \uc5b4\uc9c0\ub7ec\uc6b8 \uc815\ub3c4\ub85c \ub2e4\uc591\ud55c \ube44\uc988\ub2c8\uc2a4 \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ucf54\ud30c\uc77c\ub7ff\uc740 \uc11c\ube44\uc2a4 \uc0c1\ub2f4\uc6d0\uc774 \uace0\uac1d\uc5d0\uac8c \uc8fc\ubb38 \uae08\uc561\uc774 \uacfc\ub2e4 \uccad\uad6c\ub41c \ubb38\uc81c\ub97c \uc2e0\uc18d\ud558\uac8c \ud574\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ub294 \uac70\ub798\ub97c \uc131\uc0ac\uc2dc\ud0a4\ub824\ub294 \uc601\uc5c5 \ub2f4\ub2f9\uc790\ub97c \ub3c4\uc6b8 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \ub354 \uc790\uc138\ud55c \ub0b4\uc6a9\uc744 \uc54c\ub824\ub4dc\ub9ac\uae30 \uc704\ud574 \ucf54\ud30c\uc77c\ub7ff\uc744 \uc2e4\uc81c\ub85c \uc0ac\uc6a9\ud558\ub294 \uc608\uc2dc\ub97c \ubcf4\uc5ec\ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

\uace0\uac1d\uc778 \ud14c\ub4dc\uc640 \uc800\ub141 \uc2dd\uc0ac\ub97c \uc900\ube44\ud558\ub294 \uacbd\uc6b0\ub97c \uc608\ub85c \ub4e4\uc5b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \uc544\uc778\uc288\ud0c0\uc778 \ucf54\ud30c\uc77c\ub7ff\uc744<\/a> \uc0ac\uc6a9\ud558\uba74 \uc774\ub984\uacfc CRM \uc138\uc158 \uae30\ub85d\uacfc \uac19\uc740 \ud14c\ub4dc\uc758 \uae30\ubcf8 \uc815\ubcf4\ub97c \uc54c \uc218 \uc788\uc9c0\ub9cc, \ub0a0\uc9dc\uc640 \uc2dc\uac04 \ub4f1 \uc880 \ub354 \ub9ce\uc740 \uc815\ubcf4\ub97c \ub2f9\uc2e0\uc774 \uc81c\uacf5\ud574\uc57c \ud569\ub2c8\ub2e4. \ud68d\ub4dd\ud55c \uc815\ubcf4\ub97c \uae30\ubc18\uc73c\ub85c \uc2e4\ud589\ud558\uace0 \ub098\uc11c \ub2e4\ub978 \uc9c8\ubb38\ub4e4\uc5d0 \uc751\ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ud14c\ub4dc\ub77c\ub294 \uc774\ub984\uc758 \uc5f0\ub77d\ucc98\uac00 \uc5ec\ub7ec \uac1c \uc788\ub294 \uacbd\uc6b0\uc5d0\ub294 \uc5b4\ub5a4 \ud14c\ub4dc\uc640 \ub9cc\ub098\uace0 \uc2f6\uc740\uc9c0, \ud14c\ub4dc\uac00 \uc120\ud638\ud558\ub294 \uc74c\uc2dd\uc758 \uc885\ub958\ub97c \uba85\ud655\ud788 \ud574\ub2ec\ub77c\uace0 \uc694\uccad\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc774 \uc218\uc900\uc758 \uc544\uc778\uc288\ud0c0\uc778\uacfc \ub2e4\ub978 \ucf54\ud30c\uc77c\ub7ff\uc758 \uc7a5\uc810\uc740 \ub3d9\ub8cc\uc640 \ub300\ud654\ud558\ub294 \uac83\ucc98\ub7fc \ub290\uaef4\uc9c0\uc9c0\ub9cc \uc2e4\uc81c\ub85c\ub294 \ucf54\ud30c\uc77c\ub7ff\uc774 \uc81c\uacf5\ud558\ub294 \uc0c8\ub85c\uc6b4 \ub300\ud654 \ubc29\uc2dd\uc778 \uac15\ub825\ud55c \ub370\uc774\ud130\uc640 \ucc44\ud305\ud558\uace0 \uc788\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. AI \ucf54\ud30c\uc77c\ub7ff\uc740 \uc5b4\ub5a4 \uc791\uc5c5\uc744 \uc2e4\ud589\ud560\uc9c0 \uacb0\uc815\ud55c \ub2e4\uc74c \ub300\ud654\ucc3d\uc744 \uc0dd\uc131\ud558\uc5ec \uc791\uc5c5\uc758 \ucd9c\ub825 \ub370\uc774\ud130\ub97c \uc77c\uc0c1\uc801\uc778 \uc778\uac04 \uc5b8\uc5b4\ub85c \uc758\uc5ed\ud569\ub2c8\ub2e4. \ub530\ub77c\uc11c AI \ucf54\ud30c\uc77c\ub7ff\uacfc \uc0c1\ub2f9\ud788 \uc815\uad50\ud55c \ub300\ud654\ub97c \ub098\ub204\ub294 \uac83\ucc98\ub7fc \ub290\uaef4\uc9d1\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc0ac\uc6a9\uc790\uac00 \ub178\ub825\ud558\uc9c0 \uc54a\uc544\ub3c4 \uc800\ub141 \uc2dd\uc0ac\uac00 \uc900\ube44\ub429\ub2c8\ub2e4.<\/p>\n

Salesforce AI\uc758 \uc81c\ud488 \uad00\ub9ac \ub514\ub809\ud130\uc778 Carlos Lozano\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \ub9d0\ud569\ub2c8\ub2e4. “\uc6b0\ub9ac\ub294 \uadf8\uc800 \uc2dc\uc2a4\ud15c\uc5d0 ‘\uc774 \uc791\uc5c5\uc744 \uc218\ud589\ud574’\ub77c\uace0 \uc9c0\uc2dc\ud558\ub294 \uac83\ubfd0\uc785\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uadf8 \ub4a4\uc5d0\uc11c \ucf54\ud30c\uc77c\ub7ff\uc740 \ubcf5\uc7a1\ud55c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uc640 \ub370\uc774\ud130\uc758 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc870\uc728\ud558\uc5ec \uc774\uc804\uc5d0\ub294 \uc0ac\uc6a9\uc790\uac00 \uc5ec\ub7ec \uc791\uc5c5\uc744 \uc218\ud589\ud574\uc57c \ud588\ub358 \uacb0\uacfc\ub97c \ube60\ub974\uac8c \uc81c\uacf5\ud569\ub2c8\ub2e4.”<\/p>\n

.<\/p>\n

AI \ucf54\ud30c\uc77c\ub7ff\uc5d0\ub294 \uc5b4\ub5a4 \uc885\ub958\uac00 \uc788\ub098\uc694?<\/h2>\n

\ucf54\ud30c\uc77c\ub7ff\uc774\ub77c\ub294 \uac1c\ub150\uc740 \uc0c1\ub2f9\ud788 \uc0c8\ub86d\uc9c0\ub9cc \uc774 \uae30\uc220\uc740 \uc624\ub798\uc804\ubd80\ud130 \uc874\uc7ac\ud574 \uc654\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4 \ub2f4\ub2f9\uc790\uc640 \ucc44\ud305\uc744 \ud558\ub2e4\uac00 \uadf8 \ub2f4\ub2f9\uc790\uac00 \uc0ac\ub78c\uc774 \uc544\ub2c8\ub77c \ubd07\uc774\ub77c\ub294 \uc0ac\uc2e4\uc744 \uae68\ub2ec\uc740 \uc801\uc774 \uc788\ub098\uc694? \uadf8 \uc5ed\uc2dc\ub3c4 \uc77c\uc885\uc758 \ucf54\ud30c\uc77c\ub7ff\uc774\ub77c\uace0 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\ubcf8\uc801\uc778 \uace0\uac1d \uc11c\ube44\uc2a4 \uad00\ub828 \uc9c8\ubb38\uc5d0\ub294 \ub3c4\uc6c0\uc774 \ub418\uc5c8\uc9c0\ub9cc \ubb38\uc81c\uc758 \uc911\uc694\ud55c \uc138\ubd80 \uc0ac\ud56d\uc5d0 \ub300\ud574\uc11c\ub294 \uc81c\ub300\ub85c \ub2f5\ubcc0\ud558\uc9c0 \ubabb\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc558\uc2b5\ub2c8\ub2e4. \uadf8 \uacb0\uacfc\ub85c \ubd88\ud3b8\ud568\uc744 \ub290\ub080 \uace0\uac1d\uc740 \uc2e4\uc81c \uc0ac\ub78c\uc5d0\uac8c \ub3c4\uc6c0\uc744 \uc694\uccad\ud558\uac8c \ub429\ub2c8\ub2e4.<\/p>\n

\uc774\ud6c4 ChatGPT, Dall-E, Google\uc758 Gemini, Microsoft\uc758 Bing Chat\uc774 \ucd9c\uc2dc\ub418\uba74\uc11c \ucc57\ubd07\uc740 \ub354\uc6b1 \uc815\uad50\ud574\uc84c\uc2b5\ub2c8\ub2e4. \ucc57\ubd07 2.0\uc774\ub77c\uace0 \ubd80\ub974\ub294 \uc774\ub7ec\ud55c \uc0dd\uc131\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uc774\uba54\uc77c \uc791\uc131, \ucf54\ub4dc \uc791\uc131, \uc774\ubbf8\uc9c0 \uc0dd\uc131, \ub370\uc774\ud130 \ubd84\uc11d\uc5d0 \ub3c4\uc6c0\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

AI \ucf54\ud30c\uc77c\ub7ff\uc744 \uc0ac\uc6a9\ud558\uba74 \ub300\ud654\uac00 \ub354\uc6b1 \ud65c\ubc1c\ud574\uc9c0\uba70, \ub098\ub9cc\uc758 AI \ubd80\uc870\uc885\uc0ac\uac00 \ub4a4\uc5d0\uc11c \uc791\uc5c5\ud558\uc5ec \ubaa8\ub4e0 \uc791\uc5c5\uc744 \uac1c\uc120\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4 \uc678\uc5d0\ub3c4 Microsoft, GitHub \ub4f1 \uc5ec\ub7ec \ud68c\uc0ac\uc5d0\uc11c \ucf54\ud30c\uc77c\ub7ff \uc81c\ud488\uc744 \uc2dc\uc7a5\uc5d0 \ucd9c\uc2dc\ud588\uc73c\uba70, \uc2ec\uc9c0\uc5b4 Apple\ub3c4 \ucf54\ud30c\uc77c\ub7ff \uc81c\ud488\uc744 \uac1c\ubc1c \uc911\uc785\ub2c8\ub2e4. \ubd80\ub3d9\uc0b0 \ub514\uc9c0\ud138 \ub9c8\ucf00\ud305 \ud68c\uc0ac \ub7ed\uc154\ub9ac\ud504\ub808\uc98c\uc2a4, \ud5ec\uc2a4\ucf00\uc5b4 \uc911\uc2ec\uc758 \ub098\ube14\ub77c, \uae08\uc735 \uc911\uc2ec\uc758 \uc544\ud0a4\ud30c\uc774 \ub4f1 \ud2c8\uc0c8 \uc0b0\uc5c5\uc5d0 \ucd08\uc810\uc744<\/a> \ub9de\ucd98 AI \ucf54\ud30c\uc77c\ub7ff \ud68c\uc0ac\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ucf54\ud30c\uc77c\ub7ff\uc740 \ub370\uc774\ud130\uc640 \uba54\ud0c0\ub370\uc774\ud130\uc5d0 \uc5f0\uacb0\ub420 \ub54c \ub2e4\uc74c \ub2e8\uacc4\ub85c \ub098\uc544\uac11\ub2c8\ub2e4. \uba54\ud0c0\ub370\uc774\ud130\ub780 \ubb34\uc5c7\uc77c\uae4c\uc694? \ub370\uc774\ud130\ub97c \uc815\uc758\ud558\ub294 \ud0dc\uae45 \uc2dc\uc2a4\ud15c\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, ‘\uc774\ub984’\uc740 \uc774 \uc608\uc81c\uc5d0\uc11c ‘Ted’\ub97c \uc815\uc758\ud558\ub294 \uba54\ud0c0\ub370\uc774\ud130\uc785\ub2c8\ub2e4. \uc774 \uba54\ud0c0\ub370\uc774\ud130\ub97c \uc0ac\uc6a9\ud558\uba74 \ub3c5\uc810 \ub370\uc774\ud130\ub97c \ub354 \uc27d\uac8c \ucc3e\uace0, \uc0ac\uc6a9\ud558\uace0, \ubcd1\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc774 \ubc14\ub85c \ub2e8\uc21c\ud788 \uc2e4\ud589 \uac00\ub2a5\ud55c \ucf54\ud30c\uc77c\ub7ff\uacfc \uc815\ub9d0 \ub6f0\uc5b4\ub09c \ucf54\ud30c\uc77c\ub7ff, \uc989 \uc77c\uc0c1 \uc5c5\ubb34\uc640 \ub9e4\uc6b0 \uad00\ub828\uc131\uc774 \ub192\uc740 \uc5c5\ubb34\ub97c \uad6c\ubd84\ud558\ub294 \uc694\uc18c\uc785\ub2c8\ub2e4.<\/p>\n

“\uc778\uacf5\uc9c0\ub2a5 \ucf54\ud30c\uc77c\ub7ff\uc740 \uc218\uc2ed \uac00\uc9c0 \uc571\uc758 \uc791\uc5c5\uc744 \uc218\ud589\ud558\uc5ec \ubcf4\uace0\uc11c\ub97c \ub354 \ube60\ub974\uac8c \uc791\uc131\ud558\uace0, \uad00\ub828 \ub2f5\ubcc0\uc774 \ud3ec\ud568\ub41c \uace0\uac1d \uc11c\ube44\uc2a4 \ub2f5\uc7a5\uc744 \uc791\uc131\ud558\uace0, \uc601\uc5c5 \uc774\uba54\uc77c \ucd08\uc548\uc744 \uc791\uc131\ud558\uace0, \uc0c1\uc0ac\uc5d0\uac8c \uaf43\uc744 \ubcf4\ub0b4\ub294 \ub4f1\uc758 \uc791\uc5c5\uc744 \ub3c4\uc640\uc90d\ub2c8\ub2e4.”<\/p>\n

\uc694\uc810\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4: \ube44\uc988\ub2c8\uc2a4\uc5d0 AI \ucf54\ud30c\uc77c\ub7ff \ucd94\uac00\ub97c \uac80\ud1a0\ud560 \ub54c\ub294 \ub2e8\uc21c\ud788 ChatGPT\uc640 \uac19\uc740 \uc678\ubd80 \uc18c\uc2a4 \uc815\ubcf4\ub97c \uc0ac\uc6a9\ud560 \uac83\uc778\uc9c0, \uc544\ub2c8\uba74 \uc815\ud615 \ubc0f \ube44\uc815\ud615 \ub370\uc774\ud130 \uc18c\uc2a4\uc5d0 \uc548\uc804\ud558\uac8c \uc5f0\uacb0\ud558\uc5ec \uc0ac\uc6a9\ud560 \uac83\uc778\uc9c0 \uacb0\uc815\ud558\uc138\uc694.<\/p>\n

AI \ucf54\ud30c\uc77c\ub7ff\uc744 \uc0ac\uc6a9\ud574\uc57c \ud558\ub294 \uc774\uc720<\/h2>\n

OpenAI\uc758 GPT-4\ub098 Google\uc758 Gemini\uc640 \uac19\uc740 \ub300\ud615 \uc5b8\uc5b4 \ubaa8\ub378(LLM)\uc5d0 \ub300\ud574 \uc801\uc5b4\ub3c4 \ud55c\ub450 \uac1c\ub294 \ub4e4\uc5b4 \ubcf4\uc168\uc744 \uac83\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubaa8\ub378\uc740 \ud2b9\uc815 \uc791\uc5c5\uc5d0 \uc801\ud569\ud55c ChatGPT\uc640 \uac19\uc740 \ucc57\ubd07\uc744 \uad6c\ub3d9\ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc77c\ubd80 \ubaa8\ub378\uc740 2022\ub144 \ucd08\uae4c\uc9c0\uc758 \ub370\uc774\ud130\ub9cc \ud3ec\ud568\ud558\ubbc0\ub85c \uc751\ub2f5\uc774 \uc81c\ud55c\uc801\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ube44\uc988\ub2c8\uc2a4\uc5d0 \ub300\ud55c \uacf5\uac1c \uc815\ubcf4\uc5d0\ub9cc \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uace0 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 CRM \uc815\ubcf4 \ubc0f \ub370\uc774\ud130\uc5d0\ub294 \uc561\uc138\uc2a4\ud560 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc989, \uad00\ub828\uc131 \uc788\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \ub2f5\ubcc0\uc744 \uc791\uc131\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc8fc\uac70\ub098 \uac00\uc7a5 \ud6a8\uacfc\uc801\uc778 \ud310\ub9e4 \uae30\ud68c\ub97c \uc81c\uacf5\ud560 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc774\uba54\uc77c\uc5d0 \ub2f5\uc7a5\ud558\uac70\ub098 \ud56d\uacf5\ud3b8\uc744 \uc608\uc57d\ud558\ub294 \ub4f1\uc758 \uc791\uc5c5\uc744 \ub300\uc2e0 \uc218\ud589\ud560 \uc218\ub3c4 \uc5c6\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc AI \ucf54\ud30c\uc77c\ub7ff\uc740 \uc704\uc758 \ubaa8\ub4e0 \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub2e4\uc2dc \ud14c\ub4dc\uc640\uc758 \uc800\ub141 \uc2dd\uc0ac \uc774\uc57c\uae30\ub85c \ub3cc\uc544\uac00 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \uc5ec\ud589\uc744 \uc131\uacf5\uc801\uc73c\ub85c \ub9c8\ucce4\uc2b5\ub2c8\ub2e4. \uc774\uc81c \ud14c\ub4dc\uac00 \uc88b\uc544\ud558\ub294 \ubca0\uc774\ucee4\ub9ac\uc758 \uc120\ubb3c \ubc14\uad6c\ub2c8\ub85c \uac10\uc0ac\uc758 \ub9c8\uc74c\uc744 \uc804\ud558\uace0 \uc2f6\uc2b5\ub2c8\ub2e4. \ubd80\uc870\uc885\uc0ac\ub294 \uc774\ubbf8 \ud14c\ub4dc\uc758 CRM \uc5f0\ub77d\ucc98\uc640 \uacc4\uc815\uc744 \uc870\ud68c\ud558\uc5ec \uadf8\uac00 \uc88b\uc544\ud558\ub294 \ubca0\uc774\ucee4\ub9ac\ub97c \ucc3e\uace0 \uc0c1\ud488\uc744 \uccad\uad6c\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc791\uc5c5\uc744 \ub300\uc2e0 \uc218\ud589\ud558\ubbc0\ub85c “\ud14c\ub4dc\uac00 \uc88b\uc544\ud558\ub294 \uba38\ud540\uc744 \ubcf4\ub0b4\uc8fc\uc138\uc694.”\ub77c\uace0 \uc785\ub825\ud558\uae30\ub9cc \ud558\uba74 \ub429\ub2c8\ub2e4.<\/p>\n

\ubb3c\ub860 \uc774\uac83\uc740 \uba87 \uac00\uc9c0 \ucf54\ud30c\uc77c\ub7ff \ub3d9\uc791\uc73c\ub85c \uad6c\uc131\ub41c \ucd08\ubcf4\uc801\uc778 \uc608\uc2dc\uc77c \ubfd0\uc785\ub2c8\ub2e4. \uc218\ubc31, \uc218\ucc9c \uac1c\uc758 \ube4c\ub529 \ube14\ub85d\uc744 \uc0ac\uc2e4\uc0c1 \ubb34\ud55c\ud55c \uc870\ud569\uc73c\ub85c \uc870\uc728\ud560 \uc218 \uc788\ub294 AI \ucf54\ud30c\uc77c\ub7ff\uc774 \uc788\ub2e4\uba74 \uc5b4\ub5a4 \uc77c\uc774 \uac00\ub2a5\ud560\uc9c0 \uc0c1\uc0c1\ud574 \ubcf4\uc138\uc694. \ub9cc\uc57d \uadf8\ub807\ub2e4\uba74 \ub2e4\uc591\ud55c \uc9c1\uc885\uc5d0\uc11c \ub180\ub77c\uc6b8 \uc815\ub3c4\ub85c \ud6a8\uc728\uc131\uc774 \ud5a5\uc0c1\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc608\ub97c \ub4e4\uc5b4, \ub9ac\ud14c\uc77c \ub9c8\ucf00\ud130\ub294 \ub2e8 \uba87 \ubd84 \ub9cc\uc5d0 \ub2e4\uc591\ud55c \uc5b8\uc5b4\ub85c \uc81c\ud488 \uc124\uba85\uc744 \uc791\uc131\ud560 \uc218 \uc788\uace0, \uc758\ub8cc \uc784\uc0c1\uc758\ub294 \uc5ec\ub7ec \ud658\uc790\uc758 \uc5d1\uc2a4\ub808\uc774\uc640 \uac80\uc0ac \uacb0\uacfc\ub97c \uac80\ud1a0\ud558\uc5ec \uc758\uc0ac\uc758 \uc9c4\ub2e8\uc744 \ub3c4\uc6b8 \uc218 \uc788\uc73c\uba70, \uc7ac\ubb34 \ub2f4\ub2f9\uc790\ub294 \ucf54\ud30c\uc77c\ub7ff\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubc29\ub300\ud55c \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uc5ec \ub2e4\uc591\ud55c \ud22c\uc790 \uacb0\uacfc\ub97c \uc81c\uc548\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0ac\uc6a9 \uc0ac\ub840\uc640 \uc2dc\ub098\ub9ac\uc624\ub294 \ubb34\uad81\ubb34\uc9c4\ud569\ub2c8\ub2e4.<\/p>\n

\ud2b9\ud788 \uc5c5\ubb34 \ubc29\uc2dd\uacfc \uad00\ub828\ud558\uc5ec AI\uc640 \uad00\ub828\ub41c \ubaa8\ub4e0 \uc77c\uc774 \ube60\ub978 \uc18d\ub3c4\ub85c \uc77c\uc5b4\ub098\uace0 \uc788\ub294 \uac83 \uac19\uc544 \uba38\ub9bf\uc18d\uc774 \ubcf5\uc7a1\ud560 \uc218 \uc788\uc9c0\ub9cc \uc5ec\ub7ec\ubd84\uc740 \ud63c\uc790\uac00 \uc544\ub2d9\ub2c8\ub2e4. \ubbff\uc744 \uc218 \uc788\ub294 AI \ucf54\ud30c\uc77c\ub7ff\uc744 \ud65c\uc6a9\ud558\uc138\uc694.<\/p>\n

Lozano\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \ub9d0\ud569\ub2c8\ub2e4. “AI \ucf54\ud30c\uc77c\ub7ff\uacfc \ud568\uaed8\ub77c\uba74 \uc5b4\ub5a4 \uc5c5\uacc4\uc5d0\uc11c \uc77c\ud558\ub4e0 \uc27d\uace0 \ube60\ub974\uac8c \ud6a8\uc728\uc131\uacfc \uc0dd\uc0b0\uc131\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub300\ud654\ud615 AI \uae30\ubc18 \ubd80\uc870\uc885\uc0ac\uac00 \uc788\uc73c\uba74 \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\uc758 \ubd80\ub2f4\uc744 \ub35c\uc5b4\uc8fc\ub294 \ub3d9\uc2dc\uc5d0 \uc774\uc804\uacfc\ub294 \uc804\ud600 \ub2e4\ub978 \ubc29\uc2dd\uc73c\ub85c \ub370\uc774\ud130\uc640 \uc0c1\ud638 \uc791\uc6a9\ud558\uace0 \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc774 \ubc14\ub85c AI\ubd80\uc870\uc885\uc0ac\uc758 \uc7a5\uc810\uc785\ub2c8\ub2e4.”<\/p>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

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