{"id":406,"date":"2024-03-25T20:23:00","date_gmt":"2025-11-12T20:23:02","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=406"},"modified":"2025-11-27T14:06:45","modified_gmt":"2025-11-27T05:06:45","slug":"25th-birthday-feature","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/25th-birthday-feature\/","title":{"rendered":"25\uc8fc\ub144\uc744 \ub9de\uc774\ud55c \uc138\uc77c\uc988\ud3ec\uc2a4, #1 AI CRM \uae30\uc5c5\uc774 \ub418\uae30\uae4c\uc9c0\uc758 \uc5ec\uc815"},"content":{"rendered":"

\uc804\uc138\uacc4\uac00 2000\ub144 \ub300\ub97c \uc900\ube44\ud558\uace0 \ub9e4\ud2b8\ub9ad\uc2a4\uac00 \ub9c9 \ucd9c\uc2dc\ub418\uace0, \ub2f7\ucef4 \ubd90\uc774 \uc5ec\uc804\ud558\ub358 \uadf8 \uc2dc\uc808, California Burlingame\uc5d0 \uc788\ub294 \ud55c \uc2a4\ud14c\uc774\ud06c\ud558\uc6b0\uc2a4 \ubc16 \uc8fc\ucc28\uc7a5\uc5d0\uc11c \ud30c\ucee4 \ud574\ub9ac\uc2a4(Parker Harris)\uc640 \ub9c8\ud06c \ubca0\ub2c8\uc624\ud504(Marc Benioff)\ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc5f0\uacb0\ub418\ub294 \ubc29\uc2dd\uc744 \ucd1d\uccb4\uc801\uc73c\ub85c \ubc14\uafc0 \uc5ed\uc0ac\uc801\uc778 \uc21c\uac04\uc744 \ub9de\uc774\ud558\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\ud574\ub9ac\uc2a4\ub294 \uadf8 \ub54c\ub97c \ud68c\uace0\ud558\uba70 \ub2e4\uc74c\uacfc \uac19\uc774 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c\ub9c8\ud06c \ubca0\ub2c8\uc624\ud504\ub294 CRM\uc744 \uc544\ub9c8\uc874\uc5d0\uc11c \ucc45\uc744 \uad6c\uc785\ud558\ub294 \uac83\ub9cc\ud07c \uc27d\uac8c \ub9cc\ub4e4\uaca0\ub2e4\ub294 \uc0dd\uac01\uc744 \uac16\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub294 \uc81c\uac8c \uc774 \uc5ec\uc815\uc744 \ud568\uaed8\ud560 \uc0dd\uac01\uc774 \uc788\ub294\uc9c0 \ubb3c\uc5c8\uace0, \ubca0\ub2c8\uc624\ud504\ub294 \u2018\ubb3c\ub860\uc774\uc9c0’\ub77c\uace0 \ub300\ub2f5\ud588\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n

\uc5bc\ub9c8 \uc9c0\ub098\uc9c0 \uc54a\uc544 \ub450 \uc0ac\ub78c\uc740 \ud574\ub9ac\uc2a4\uc758 \ud30c\ud2b8\ub108\uc778 Frank Dominguez, Dave Moellenhoff\uc640 \ud568\uaed8 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ucee8\uc124\ud305 \ud68c\uc0ac\uc778 Salesforce\ub97c \uc124\ub9bd\ud558\uace0 \uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54 Telegraph Hill\uc5d0 \uc791\uc740 \ub9e4\uc7a5\uc744 \uc5f4\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uc624\uc9c1 \ub2e8 \ud558\ub098\uc758 \ube44\uc804\uc744 \uac00\uc9c0\uace0 \uc788\uc5c8\ub294\ub370, \uadf8\uac83\uc740 \ubc14\ub85c \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \uae30\uc5c5\uc774 \uc601\uc5c5\uc0ac\uc6d0\uc774 \ub9ac\ub4dc\ub97c \ucd94\uc801\ud558\uace0 \uad00\ub9ac\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uc628\ub77c\uc778 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uaca0\ub2e4\ub294 \uac83\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

2024\ub144, \ucc3d\ub9bd 25\uc8fc\ub144\uc744 \ub9de\uc774\ud55c \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ud074\ub77c\uc6b0\ub4dc\uc5d0 \ub300\ud55c \uc2e0\ub8b0 \uad6c\ucd95\ubd80\ud130 CRM\uc6a9 \uc778\uacf5 \uc9c0\ub2a5(AI) \uc81c\uacf5\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uc2a4\ud0c0\ud2b8\uc5c5\uc5d0\uc11c \ud558\uc774\ud14c\ud06c \uac70\ub300 \uae30\uc5c5\uc73c\ub85c \uc131\uc7a5\ud574\uc628 \uacfc\uc815\uc744 \uae30\uc5b5\ud558\uace0, \ub610 \ub2e4\ub978 \uc55e\uc73c\ub85c\uc758 25\ub144\uc758 \ud601\uc2e0\uc744 \ub0b4\ub2e4\ubcf4\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc2e0\ub8b0\uc5d0 \uae30\ubc18\ud55c \ube44\uc804<\/h2>\n

\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ucc98\uc74c\ubd80\ud130, \ub2f9\uc2dc\uc758 \ub9ce\uc740 \uae30\uc220\ud68c\uc0ac\ub4e4\uacfc\ub294 \ub2e4\ub978 \uc811\uadfc \ubc29\uc2dd\uc744 \ucde8\ud588\uc2b5\ub2c8\ub2e4. \uccab\ubc88\uc9f8\ub85c\ub294 SaaS(Software as a Service) \ubc0f \ud074\ub77c\uc6b0\ub4dc\ub77c\uace0 \uc54c\ub824\uc9c4 \uc778\ud130\ub137\uc744 \ud1b5\ud574 \uc81c\ud488\uc744 \uc81c\uacf5\ud558\uaca0\ub2e4\ub294 \uac83\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\uadf8\uac83\uc740 \uc27d\uc9c0 \uc54a\uc740 \uacb0\uc815\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \ub2f9\uc2dc \ub300\ubd80\ubd84\uc758 \ud074\ub77c\uc6b0\ub4dc\ub294 \uac80\uc99d\ub418\uc9c0 \uc54a\uc740 \uac83\uc73c\ub85c \uc5ec\uaca8\uc84c\uace0 \ub530\ub77c\uc11c \uc774 \ubaa8\ub378\uc744 \uc0ac\uc6a9\ud558\ub824\ub294 \ud68c\uc0ac\uac00 \ub9ce\uc9c0 \uc54a\uc558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \ud558\uc9c0\ub9cc CEO \ub9c8\ud06c \ubca0\ub2c8\uc624\ud504\uc640 \uadf8\uc758 \uacf5\ub3d9 \ucc3d\uc5c5\uc790\ub4e4\uc740 \ud074\ub77c\uc6b0\ub4dc\uc758 \uc7a0\uc7ac\ub825\uc744 \uc54c\uace0 \uc774\uc5d0 \uc804\ub150\ud558\uae30\ub85c \ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638, \ubcf4\uc548, \uc548\uc815\uc131 \ubb38\uc81c\ub97c \uadf9\ubcf5\ud560 \uc218\ub9cc \uc788\ub2e4\uba74 \uc0c8\ub85c\uc6b4 \uc0b0\uc5c5 \ubaa8\ub378\uc744 \ub9cc\ub4e4\uc5b4\ub0bc \uc218 \uc788\ub2e4\ub294 \uac83\uc744 \uc54c\uace0 \uc788\uc5c8\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n

\ud574\ub9ac\uc2a4\ub294 \ub2f9\uc2dc\ub97c \ud68c\uace0\ud558\uba70 \u201c\uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ucc3d\uc5c5\ud588\uc744 \uc2dc\uc808 \ub9ce\uc740 \uace0\uac1d\ub4e4\uc740 \uc5ec\uc804\ud788 \uadf8\ub4e4\uc758 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc778\ud130\ub137\uc5d0 \uc62c\ub9ac\ub294 \uac83\uc740 \ubb3c\ub860, \uc2e0\uc6a9\uce74\ub4dc \uc815\ubcf4\ub97c \uc778\ud130\ub137\uc5d0 \uc5c5\ub85c\ub4dc\ud558\ub294 \uac83\uc870\ucc28 \uc2e0\ub8b0\ud558\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\u201c\uc2e0\ub8b0\ub294 \ud68c\uc0ac\ub97c \uc2dc\uc791\ud558\ub294 \uac83\uc5d0 \uac00\uc7a5 \ud070 \uc7a5\uc560\ubb3c \uc911 \ud558\ub098\uc600\uc2b5\ub2c8\ub2e4. \uad6c\uccb4\uc801\uc73c\ub85c \uae30\uc5c5\uc774 \ub370\uc774\ud130\ub97c \uc2e0\ub8b0\ud560 \uc218 \uc788\uace0, \uc6b0\ub9ac\uac00 \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uace0, \uc874\uc911\ud558\uace0, \ud544\uc694\ud560 \ub54c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uac83\uc785\ub2c8\ub2e4.\u201d<\/p>\n

PARKER HARRIS, CO-FOUNDER SALESFORCE & CTO, SLACK<\/h3>\n

\uc774\ub97c \ub2ec\uc131\ud558\uae30 \uc704\ud574\uc11c\ub294 \uc5d8\ub9ac\ubca0\uc774\ud130 \ud53c\uce58 \uc774\uc0c1\uc73c\ub85c \ubb34\uc5b8\uac00\uac00 \ud544\uc694\ud558\ub2e4\uace0 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 13\ubc88\uc9f8 \uc9c1\uc6d0\uc774\uc790, \ud604 \uc0ac\uc7a5 \uacb8 COO\uc778 Brian Millham\uc774 \ub2f9\uc2dc\ub97c \ud68c\uc0c1\ud588\uc2b5\ub2c8\ub2e4. \uadf8 \ubb34\uc5b8\uac00\ub294 \ubc14\ub85c \ud22c\uba85\uc131\uc785\ub2c8\ub2e4.<\/p>\n

\uad00\ub828\ud558\uc5ec Brian Millham\uc740 \ub2e4\uc74c\uacfc \uac19\uc774 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c\uadf8 \ub2f9\uc2dc\uc5d0\ub294 \ud074\ub77c\uc6b0\ub4dc\ub77c\ub294 \uac83\uc774 \ub108\ubb34 \uc0c8\ub85c\uc6e0\uae30 \ub54c\ubb38\uc5d0 \uc0ac\ub78c\ub4e4\uc774 \uc790\uc2e0\uc758 \ub370\uc774\ud130\ub97c \uc778\ud130\ub137\uc5d0 \uc62c\ub9ac\ub3c4\ub85d \ud558\ub294 \uac83\uc774 \uc27d\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uadf8 \ub2f9\uc2dc \ubcf4\uc548\uacfc \uac00\ub3d9 \uc2dc\uac04\uc5d0 \ub300\ud574 \ub04a\uc784\uc5c6\uc774 \uad50\uc721\ud558\uace0 \ud64d\ubcf4\ud558\uba74\uc11c \ub9ce\uc740 \uc774\uc57c\uae30\ub4e4\uc744 \ub098\ub204\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc6b0\ub9ac\ub294 \ubaa8\ub4e0 \uc0ac\ub78c\ub4e4\uc774 \uc774 \uc11c\ube44\uc2a4\uc758 \uac00\uc6a9\uc131, \ubcf4\uc548 \ubc0f \uc131\ub2a5\uc744 \ud655\uc778\ud560 \uc218 \uc788\ub3c4\ub85d trust.com\uc774\ub77c\ub294 \uc6f9\uc0ac\uc774\ud2b8\ub97c \ub9cc\ub4e4\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n

\uadf8\ub294 \u201c\uc6b0\ub9ac\ub294 \uace0\uac1d\uc774 \uc790\uc2e0\uc758 \ub370\uc774\ud130\ub97c \ubbff\uace0 \ub9e1\uae38 \uc218 \uc788\ub3c4\ub85d \ud574\uc57c \ud55c\ub2e4\ub294 \uc810\uc744 \ub9e4\uc6b0 \ubd84\uba85\ud558\uac8c \uc778\uc2dd\ud588\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub2f9\uc2dc\uc758 \ud1b5\ub150\uacfc\ub294 \uac70\ub9ac\uac00 \uc788\uc5c8\ub358 \uc0dd\uac01\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc0ac\uc7a5 \uacb8 CFO\uc778 Amy Weaver\ub294 \u201c\ub9ce\uc740 \ud68c\uc0ac, \ub3d9\ub8cc \ubc0f \uacbd\uc7c1\uc5c5\uccb4\uac00 \ubcf8\uc778\ub4e4\uc758 \uc774\uc775\uc744 \uc704\ud574 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc0ac\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc0c1\ud669\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \u201c\uadf8\ub7fc \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud558\ub294\uac00? \uae30\ud68c\ub97c \uadf8\ub0e5 \ub0a0\ub824\ubc84\ub9b4 \uac83\uc778\uac00?\u201d\ub77c\ub294 \uc9c8\ubb38\uc744 \uc81c\uae30\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\ud558\uc9c0\ub9cc \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub2e4\ub978 \uacac\ud574\ub97c \ucde8\ud588\uc2b5\ub2c8\ub2e4. \u201c\uc6b0\ub9ac\ub294 \uace0\uac1d\uc758 \ub370\uc774\ud130\uac00 \uc6b0\ub9ac \uc81c\ud488\uc774 \uc544\ub2cc \uace0\uac1d \uc790\uc2e0\uc758 \uac83\uc774\ub77c\ub294 \uad00\uc810\uc744 \ucde8\ud588\uc73c\uba70 \uc774\ub97c \uc874\uc911\ud560 \uac83\uc785\ub2c8\ub2e4. \uc2dc\uac04\uc774 \uc9c0\ub098\uba74\uc11c \uace0\uac1d\ub4e4\uc774 \uc6b0\ub9ac\uac00 \uc6b0\ub9ac\uc758 \ucd5c\uc6b0\uc120 \uac00\uce58\uc778 \uc2e0\ub8b0\ub97c \ucda9\uc2e4\ud788 \uc9c0\ucf1c\uc654\ub2e4\ub294 \uc0ac\uc2e4\uc744 \uc54c\uac8c \ub418\uc5c8\uae30 \ub54c\ubb38\uc5d0 \uc774\ub7ec\ud55c \uc131\uacfc\ub97c \uac70\ub458 \uc218 \uc788\uc5c8\ub2e4\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4.\u201d\ub77c\uace0 Weaver\ub294 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n

\ud601\uc2e0\uc801\uc778 \ud50c\ub7ab\ud3fc\uc744 \ub9cc\ub4dc\ub294 \uac83<\/span><\/p>\n

\ubb3c\ub860 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc2e0\ub8b0\ub9cc\uc73c\ub85c \uc774\ub7ec\ud55c \uc131\uacfc\ub97c \uac70\ub454 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc778\ud130\ub137\uc774 \uae30\uc5c5\uc758 \ub370\uc774\ud130 \uc0ac\uc6a9 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0ac \uc218 \uc788\ub2e4\ub294 \uac1c\ub150\uc744 \uc785\uc99d\ud574\uc57c \ud55c\ub2e4\ub294 \uac83\uc744 \uc54c\uace0 \uace0\uac1d \uc131\uacf5\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 \uc885\ub958\uc758 CRM \ud50c\ub7ab\ud3fc\uc744 \ub9cc\ub4dc\ub294 \ub370 \uc9d1\ucc29\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

Millham\uc740 \u201c\uace0\uac1d \uc131\uacf5\uc740 \uc6b0\ub9ac\uc758 \uc131\uacf5\uc774\uba70 \uc774\ub294 \uc6b0\ub9ac\uc5d0\uac8c \uc131\uc7a5\uc758 \uc6d0\ub3d9\ub825\uc774\uc5c8\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c\uc6b0\ub9ac\uac00 \uace0\uac1d\uc5d0\uac8c \ub354 \ub9ce\uc740 \uac83\uc744 \uc81c\uacf5\ud558\uace0 \uace0\uac1d\uc774 \uae30\uc220\uc5d0\uc11c \ub354 \ub9ce\uc740 \uac00\uce58\ub97c \uc5bb\uc744\uc218\ub85d, \uc6b0\ub9ac\uc5d0\uac8c\ub3c4 \ud22c\uc790\ub97c \ud560 \uac83\uc785\ub2c8\ub2e4. \uadf8\ub4e4\uc774 \uc6b0\ub9ac\uc5d0\uac8c \ub354 \ub9ce\uc740 \uac83\uc744 \uc694\uad6c\ud588\uae30 \ub54c\ubb38\uc5d0 \uc6b0\ub9ac\ub294 \uace0\uac1d\uc758 \uae30\ub300\uc5d0 \ubd80\uc751\ud558\uae30 \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \ud601\uc2e0\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n

\uc774\ub7ec\ud55c \uae30\ub300\ub97c \ucda9\uc871\ud558\uae30 \uc704\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub450 \uac00\uc9c0 \ubb38\uc81c\ub97c \ud574\uacb0\ud574\uc57c \ud588\uc2b5\ub2c8\ub2e4. \uc989, \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\uac00 \uc5b4\ub514\uc5d0\uc11c\ub098 \ud655\uc7a5\ud560 \uc218 \uc788\ub294 \ud50c\ub7ab\ud3fc\uc744 \uad6c\ucd95\ud558\ub294 \ub3d9\uc2dc\uc5d0 \uace0\uc720\ud55c \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\uac8c \uc81c\ud488\uc744 \uc0ac\uc6a9\uc790 \uc815\uc758\ud560 \uc218 \uc788\ub294 \ud50c\ub7ab\ud3fc\uc744 \uad6c\ucd95\ud574\uc57c \ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

Harris\ub294 “\uc6b0\ub9ac\ub294 \ubaa8\ub4e0 \uace0\uac1d\uc5d0\uac8c \uad00\ub828 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \ud544\uc694\uac00 \uc788\uc5c8\uace0, \uadf8\uacf3\uc758 \ud070 \ud601\uc2e0\uc740 \uba54\ud0c0\ub370\uc774\ud130 \ud50c\ub7ab\ud3fc\uc774\uc5c8\uc2b5\ub2c8\ub2e4”\ub77c\uace0 \uc124\uba85\ud588\uc2b5\ub2c8\ub2e4. “\uc6b0\ub9ac\ub294 \uace0\uac1d\uc774 \uc6d0\ud558\ub294 \uac83, \uc989 \uc5b4\ub5a4 \uc885\ub958\uc758 \ub370\uc774\ud130 \ubaa8\ub378, \uc5b4\ub5a4 \uc885\ub958\uc758 \uc0ac\uc6a9\uc790 \uacbd\ud5d8, \uc5b4\ub5a4 \uc885\ub958\uc758 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uc774\ub4e0 \uadf8\uac83\uc744 \uac00\ub2a5\ud558\uac8c \ud560 \uc218 \uc788\ub294 \uba54\ud0c0\ub370\uc774\ud130 \ud50c\ub7ab\ud3fc \uc544\uc774\ub514\uc5b4\ub97c \ubc1c\uba85\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc6b0\ub9ac\uc758 \ucf54\ub4dc\uac00 \uadf8 \uba54\ud0c0\ub370\uc774\ud130\ub97c \ud574\uc11d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.”<\/p>\n

\uba54\ud0c0\ub370\uc774\ud130 \ud50c\ub7ab\ud3fc\uc740 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8 \ucf54\ub4dc\uc758 \ubcf5\uc7a1\uc131\uc744 \ucd94\uc0c1\ud654\ud558\uace0 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ud1b5\ud569, \uc0ac\uc6a9\uc790 \uc815\uc758 \ub610\ub294 \ubcf4\uc548 \uc124\uc815\uc744 \uc190\uc0c1\uc2dc\ud0a4\uc9c0 \uc54a\uace0 1\ub144\uc5d0 3\ubc88 \uc790\ub3d9\uc73c\ub85c \uace0\uac1d\uc744 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc73c\ub85c \uc5c5\uadf8\ub808\uc774\ub4dc\ud560 \uc218 \uc788\ub3c4\ub85d \ud574\uc90d\ub2c8\ub2e4.<\/p>\n

Harris\ub294 \u201c\uc774\uac83\uc774 \uc5ec\uc804\ud788 \uadfc\ubcf8\uc801\uc73c\ub85c \uc6b0\ub9ac \uc131\uacf5\uc758 \ube44\uacb0 \uc911 \ud558\ub098\uc785\ub2c8\ub2e4.\u201d\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c\ub204\uad70\uac00 \uba54\ud0c0\ub370\uc774\ud130\ub97c \ubcc0\uacbd\ud558\uba74 \uc804 \uc138\uacc4 \ubaa8\ub4e0 \uae30\uae30, \ubaa8\ub4e0 \uc5b8\uc5b4\uc5d0 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc801\uc6a9\ub429\ub2c8\ub2e4.\u201d<\/p>\n

\uba54\ud0c0\ub370\uc774\ud130 \ud50c\ub7ab\ud3fc\uc744 \uad6c\ucd95\ud568\uc73c\ub85c\uc368 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uccab \ubc88\uc9f8 \uc81c\ud488\uc778 \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc(Sales Cloud)\ubd80\ud130 \uace0\uac1d \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305, \uc0c1\uac70\ub798 \ubc0f \ubaa8\ub4e0 \uc0b0\uc5c5 \ubd84\uc57c\uc758 \uc804\ubb38\uac00\ub97c \uc9c0\uc6d0\ud558\ub294 \uc571 \uc81c\ud488\uad70\uc73c\ub85c \uc81c\ud488\uc758 \ubc94\uc704\ub97c \ud655\uc7a5\ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uac83\uc774 \uae30\ubcf8 \uba54\ud0c0\ub370\uc774\ud130 \ud504\ub808\uc784\uc6cc\ud06c\ub97c \ud1b5\ud574 \uc5f0\uacb0\ub418\uc5b4 \uc804\uc138\uacc4 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d\uc5d0 \ub300\ud55c 360\ub3c4 \ubdf0\ub97c \uad6c\ucd95\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

Harris\ub294 \u201c\ubaa8\ub4e0 \uc9c0\uc5ed, \uc5b8\uc5b4, \uc7a5\uce58\uc5d0 \ubcc0\ub3d9 \uc0ac\ud56d\uc744 \uc801\uc6a9\ud560 \uc218 \uc788\ub294 \uc18d\ub3c4\ub97c \uc81c\uacf5\ud558\uae30 \ub54c\ubb38\uc5d0 \uace0\uac1d \uc785\uc7a5\uc5d0\uc11c\ub294 \uac70\uc758 \ub9c8\ubc95\uacfc\ub3c4 \uac19\uc740 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

CRM + AI + DATA + Trust<\/h2>\n

\ube44\uc988\ub2c8\uc2a4 \ub370\uc774\ud130\ub97c \ud074\ub77c\uc6b0\ub4dc\uc5d0 \uc800\uc7a5\ud558\ub294 \uac83\uc5d0 \ub300\ud55c \uc9c8\ubb38\uc740 \uc624\ub7ab\ub3d9\uc548 \uc7a0\uc7a0\ud574\uc84c\uc9c0\ub9cc \uc624\ub298\ub0a0\uc5d0\ub294 \ucc28\uc138\ub300 \uae30\uc220\uc778 AI\uc5d0 \ubbfc\uac10\ud55c \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\ub294 \uac83\uc5d0 \ub300\ud55c \uc6b0\ub824\uac00 \uc81c\uae30\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub2e4\ud589\uc2a4\ub7fd\uac8c\ub3c4 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 SaaS \ubaa8\ub378\uc744 \uac1c\ucc99\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub41c \ub3d9\uc77c\ud55c \uad50\ud6c8\uc774 AI \ud601\uba85\uc744 \uc120\ub3c4\ud558\ub294 \ub370\uc5d0\ub3c4 \uc720\ud6a8\ud558\uac8c \uc791\uc6a9\ud569\ub2c8\ub2e4. 2016\ub144 Einstein\uc774 \ucc98\uc74c \ucd9c\uc2dc\ub41c \uc774\ud6c4 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 AI\uc5d0 \ub300\ud55c \uc811\uadfc \ubc29\uc2dd\uc740 \uc2e0\ub8b0\uc640 \uace0\uac1d\uc5d0 \uc911\uc810\uc744 \ub450\ub294 \uac83\uc774 \ud2b9\uc9d5\uc785\ub2c8\ub2e4.<\/p>\n

Millham\uc740 “\uc6b0\ub9ac\ub294 \uc0dd\uc131\ud615 AI \uc138\uacc4\uc758 \uc194\ub8e8\uc158\uc744 \uace7\ubc14\ub85c \uc81c\uacf5\ud560 \uc218\ub3c4 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc5d0\uac8c\ub294 \uadf8\ub7f4\ub9cc\ud55c \uae30\uc220\uc774 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc6b0\ub9ac\ub294 \ud55c\ubc1c \ubb3c\ub7ec\uc11c\uc11c ‘\uace0\uac1d\uc774 \ubb34\uc5c7\uc744 \uc6b0\ub824\ud558\uace0 \uc788\ub294\uac00?’\ub77c\ub294 \uc9c8\ubb38\uc744 \uace0\ubbfc\ud558\uc600\uc2b5\ub2c8\ub2e4.”\ub77c\uace0 Millham\uc740 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c\uc0dd\uc131\ud615 AI\ub97c \uc704\ud55c \uc5ec\uc815\uc5d0\uc11c\ub3c4 \uc5ed\uc2dc\ub098 \uc2e0\ub8b0\uac00 \ucd5c\uc6b0\uc120 \uc21c\uc704\uc600\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n

Millham\uc740 “\uc624\ub298\ub0a0 \uc0ac\ub78c\ub4e4\uc774 AI\ub97c \uc0ac\uc6a9\ud558\ub294 \ubc29\uc2dd\uc5d0 \ub300\ud574 \uc0dd\uac01\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.”\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c\ub9ce\uc740 \uae30\uc5c5\uc758 \ub370\uc774\ud130\uac00 \uc0ac\uc77c\ub85c\uc5d0 \uac07\ud600 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c \ubaa8\ub4e0 \uc815\ubcf4\ub97c \ud55c \uacf3\uc5d0\uc11c \uc811\uadfc\ud560 \uc218 \uc788\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\uace0, \uc9c1\uc6d0\uc5d0\uac8c \ub354 \ub098\uc740 \uc0dd\uc0b0\uc131\uc744 \uc81c\uacf5\ud558\uba70, \uc870\uc9c1\uc758 \ud6a8\uc728\uc131\uacfc \ub9c8\uc9c4\uc744 \ub192\uc774\uae30 \uc704\ud574 \uc218\ud589\ub418\ub294 \uc791\uc5c5\uc744 \uac15\ud654\ud55c\ub2e4\ub294 \uc758\ubbf8\uc785\ub2c8\ub2e4.\u201d<\/p>\n

\uc774\ub7ec\ud55c \ub370\uc774\ud130\ub97c \uc5f0\uacb0\ud558\ub294 \uc5f4\uc1e0\ub294 \ubaa8\ub4e0 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc571\uc5d0\uc11c \ud68c\uc0ac\uc758 \uc815\ud615 \ub370\uc774\ud130\uc640 \ube44\uc815\ud615 \ub370\uc774\ud130\ub97c \uc870\ud654\uc2dc\ud0a4\ub294 \ub300\uaddc\ubaa8 \ub370\uc774\ud130 \uc5d4\uc9c4\uc778 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc(Salesforce Data Cloud)\uc785\ub2c8\ub2e4. \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub97c \uc0ac\uc6a9\ud558\uba74 \ubaa8\ub4e0 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc571\uc774 \uba54\ud0c0\ub370\uc774\ud130 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uc11c\ub85c \uc5f0\uacb0\ub420 \uc218 \uc788\uc73c\ubbc0\ub85c \ube44\uc988\ub2c8\uc2a4\uc640 \uace0\uac1d \ubaa8\ub450\ub97c \uc644\uc804\ud788 \uc774\ud574\ud558\ub294 AI \ud658\uacbd\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Benioff\ub294 “\ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub294 \ubaa8\ub4e0 \uac83\uc744 \ud558\ub098\ub85c \ud1b5\ud569\ud569\ub2c8\ub2e4.”\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. “\uc138\uc77c\uc988\ud3ec\uc2a4 \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud1b5\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc774\ub807\uac8c \uac07\ud600 \uc788\ub294 \ub370\uc774\ud130\ub97c \uc7a0\uae08 \ud574\uc81c\ud558\uace0 AI\ub97c \uc704\ud574 \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4 \ubc0f \uace0\uac1d \ub370\uc774\ud130\ub97c \ud55c \uacf3\uc73c\ub85c \ud1b5\ud569\ud558\ub294 \ub3d9\uc2dc\uc5d0 \ub370\uc774\ud130\ub97c \uc548\uc804\ud558\uac8c \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.”<\/p>\n

\u00a0<\/p>\n

\uc774\ub7ec\ud55c \ub370\uc774\ud130\ub97c \uc5f0\uacb0\ud558\ub294 \uc5f4\uc1e0\ub294 \ubaa8\ub4e0 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc571\uc5d0\uc11c \ud68c\uc0ac\uc758 \uc815\ud615 \ub370\uc774\ud130\uc640 \ube44\uc815\ud615 \ub370\uc774\ud130\ub97c \uc870\ud654\uc2dc\ud0a4\ub294 \ub300\uaddc\ubaa8 \ub370\uc774\ud130 \uc5d4\uc9c4\uc778 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc(Salesforce Data Cloud)\uc785\ub2c8\ub2e4. \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub97c \uc0ac\uc6a9\ud558\uba74 \ubaa8\ub4e0 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc571\uc774 \uba54\ud0c0\ub370\uc774\ud130 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uc11c\ub85c \uc5f0\uacb0\ub420 \uc218 \uc788\uc73c\ubbc0\ub85c \ube44\uc988\ub2c8\uc2a4\uc640 \uace0\uac1d \ubaa8\ub450\ub97c \uc644\uc804\ud788 \uc774\ud574\ud558\ub294 AI \ud658\uacbd\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Benioff\ub294 “\ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub294 \ubaa8\ub4e0 \uac83\uc744 \ud558\ub098\ub85c \ud1b5\ud569\ud569\ub2c8\ub2e4.”\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. “\uc138\uc77c\uc988\ud3ec\uc2a4 \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud1b5\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc774\ub807\uac8c \uac07\ud600 \uc788\ub294 \ub370\uc774\ud130\ub97c \uc7a0\uae08 \ud574\uc81c\ud558\uace0 AI\ub97c \uc704\ud574 \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4 \ubc0f \uace0\uac1d \ub370\uc774\ud130\ub97c \ud55c \uacf3\uc73c\ub85c \ud1b5\ud569\ud558\ub294 \ub3d9\uc2dc\uc5d0 \ub370\uc774\ud130\ub97c \uc548\uc804\ud558\uac8c \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.”<\/p>\n

\u201c\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\uc640 \ud568\uaed8\ub77c\uba74, \uac07\ud78c \ub370\uc774\ud130\ub97c \uc7a0\uae08 \ud574\uc81c\ud558\uace0 AI\ub97c \uc704\ud574 \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4 \ubc0f \uace0\uac1d \ub370\uc774\ud130\ub97c \ud55c \uacf3\uc73c\ub85c \ud1b5\ud569\ud558\ub294 \ub3d9\uc2dc\uc5d0 \ub370\uc774\ud130\ub97c \uc548\uc804\ud558\uac8c \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n

MARC BENIOFF, CHAIR, CEO & CO-FOUNDER, SALESFORCE<\/h3>\n

\ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc\ub294 \uc774\uc81c \uc138\uc77c\uc988\ud3ec\uc2a4 \uc544\uc778\uc288\ud0c0\uc778 1 \ud50c\ub7ab\ud3fc (Salesforce Einstein 1 platform)\uc758 \uae30\ubc18\uc73c\ub85c, \uae30\uc5c5\uc5d0 \uace0\uac1d \uc815\ubcf4\ub97c \uc548\uc804\ud558\uac8c \uc5f0\uacb0\ud558\uc5ec \ub85c\uc6b0 \ucf54\ub4dc\ub85c AI \uae30\ubc18 \uc571\uc744 \uad6c\ucd95\ud558\uace0 \uc644\uc804\ud788 \uc0c8\ub85c\uc6b4 CRM \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc774\uc81c \uc870\uc9c1\uc758 \uace0\uc720\ud55c \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud558\uc5ec \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uace0\uac1d \uc778\uc0ac\uc774\ud2b8\uc640 \uad8c\uc7a5 \uc0ac\ud56d\uc744 \uc0dd\uc131\ud558\ub294 \ub300\ud654\ud615 AI \ub3c4\uc6b0\ubbf8\uc778 \uc544\uc778\uc288\ud0c0\uc778 \ucf54\ud30c\uc77c\ub7ff(Einstein Copilot)\uc744 \ud1b5\ud574 \uace0\uac1d\uc5d0\uac8c CRM + AI + Data +Trust\uc758 \uac00\uce58\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ubaa8\ub4e0 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc571\uc758 \uae30\uc5c5 \uc790\uccb4 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ud558\ub294 \uc544\uc778\uc288\ud0c0\uc778 \ucf54\ud30c\uc77c\ub7ff\uc740 \uc9c8\ubb38\uc5d0 \ub2f5\ud558\uace0, \ucf58\ud150\uce20\ub97c \uc694\uc57d\ud558\uace0, \uc0c8\ub85c\uc6b4 \ucf58\ud150\uce20\ub97c \ub9cc\ub4e4\uace0, \ubcf5\uc7a1\ud55c \ub300\ud654\ub97c \ud574\uc11d\ud558\uace0, \uc0ac\uc6a9\uc790\ub97c \uc704\ud55c \uc791\uc5c5\uc744 \ub3d9\uc801\uc73c\ub85c \uc790\ub3d9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Benioff\ub294 \u201c\uc6b0\ub9ac\uc758 \uc0c8\ub85c\uc6b4 \uc544\uc778\uc288\ud0c0\uc778 \ucf54\ud30c\uc77c\ub7ff\uc740 AI, \uc138\uacc4\uc801 \uc218\uc900\uc758 AI \ubaa8\ub378, \uadf8\ub9ac\uace0 \ubb34\uc5c7\ubcf4\ub2e4\ub3c4 AI\uc758 \uc774\uc810\uc744 \ud65c\uc6a9\ud558\ub294 \ub370 \ud544\uc694\ud55c \ub370\uc774\ud130\uc640 \uba54\ud0c0\ub370\uc774\ud130\uc758 \ud1b5\ud569\uc744 \uc704\ud55c \ub180\ub78d\uace0\ub3c4 \uc9c1\uad00\uc801\uc778 \uc778\ud130\ud398\uc774\uc2a4\ub97c \ud568\uaed8 \uc81c\uacf5\ud569\ub2c8\ub2e4.\u201d\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. “\uc544\uc778\uc288\ud0c0\uc778 \ucf54\ud30c\uc77c\ub7ff\uc740 \uace0\uac1d\uad00\uacc4\uad00\ub9ac \uc5ec\uc815\uac04 \ubb34\uc2a8 \uc77c\uc774 \uc77c\uc5b4\ub098\uace0 \uc788\ub294\uc9c0 \uc2ec\ub3c4 \uae4a\uac8c \uc774\ud574\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \uac16\ucd98 \uc720\uc77c\ud55c \ubd80\uc870\uc885\uc0ac\uc785\ub2c8\ub2e4.”<\/p>\n

\uc774\ub7ec\ud55c \ud1b5\ud569\uc744 \ud1b5\ud574 \ubaa8\ub4e0 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc0ac\uc6a9\uc790\ub294 \uace0\uc720\ud55c \ub370\uc774\ud130\uc5d0 \uae30\ubc18\ud558\uc5ec \uc548\uc804\ud558\uace0 \ucca0\uc800\ud55c \ubcf4\uc548 \ud658\uacbd \uc18d\uc5d0\uc11c \ucc3d\ucd9c\ub41c \uacb0\uacfc\ubb3c\uc744\uc744 \uc81c\uacf5\ud55c\ub2e4\ub294 \uc0ac\uc2e4\uc744 \uc778\uc9c0\ud568\uc5d0 \ub530\ub77c AI\uc758 \uc774\uc810\uc744 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Harris\ub294 “\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uac00\uc7a5 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 AI CRM\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uc774\uc720\ub294 \uc6b0\ub9ac\uac00 \ud56d\uc0c1 \uc6b0\ub9ac\uc758 \uac00\uce58\uc5d0 \ub530\ub77c \uc6b4\uc601\ub418\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \ucd5c\uc6b0\uc120 \uc21c\uc704\ub294 \uc2e0\ub8b0\uc774\uba70, \ub450\ubc88\uc9f8\ub294 \uace0\uac1d\uc131\uacf5\uc785\ub2c8\ub2e4. \uc2ec\uc9c0\uc5b4 \uc774\ub7ec\ud55c \uac00\uce58\ub294 \ud601\uc2e0\uc774\ub77c\ub294 \uac00\uce58\ubcf4\ub2e4 \uc6b0\uc120\uc21c\uc704\uac00 \ub192\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.”\ub77c\uace0 \uc774\uc57c\uae30\ud569\ub2c8\ub2e4. “\uc0dd\uc131\ud615 AI\uc758 \uc138\uacc4\uc5d0\uc11c \uc5ec\ub7ec\ubd84\uc774 \uc9d1\uc911\ud558\uace0 \uc788\ub294 \uac83\uc774 \ud601\uc2e0\uc774\ub77c\uba74, \ub300\ubd80\ubd84 \uc774\ub7ec\ud55c \ub300\ud615 \uc5b8\uc5b4 \ubaa8\ub378\uc758 \ubc1d\uc740 \uba74\uacfc \uc774\uc810\uc5d0 \uc0ac\ub85c\uc7a1\ud790 \uac83\uc785\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \ubc1d\uc740 \uba74 \ubcf4\ub2e4\ub3c4 \ub354 \uc911\uc694\ud55c \uac83\uc740 \uc774\ub7ec\ud55c \ubaa8\ub4e0 \uae30\uc220\uc774 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ubc29\uc2dd\uc73c\ub85c \uc791\ub3d9\ud574\uc57c \ud55c\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4.”<\/p>\n

Harris\ub294 \uacc4\uc18d\ud574\uc11c \uc774\ub807\uac8c \uc124\uba85\ud569\ub2c8\ub2e4. \u201c\ud3b8\uacac\uacfc \ubd80\uc815\uc801\uc778 \ud6a8\uacfc\ub85c\ubd80\ud130 \uace0\uac1d\uc744 \ubcf4\ud638\ud558\uace0 \uc788\uc2b5\ub2c8\uae4c? \uace0\uac1d\uacfc \ub300\ud654\ud558\uace0 \uadf8\ub4e4\uc774 \uc5b4\ub5bb\uac8c \uc81c\ud488\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\ub294\uc9c0 \uad00\ucc30\ud558\uace0 \uc788\uc2b5\ub2c8\uae4c? \uc774\ub294 \uc6b0\ub9ac\uc758 \uc2e4\ucc9c \uac00\uce58\uac00 \uc778\ub3c4\ud558\uace0 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc5b4\ub5bb\uac8c \uace0\uac1d\uc744 \ubcf4\ud638\ud558\ub294\uc9c0\uc5d0 \ub300\ud55c \uac83\uc774\uba70 \uadf8\ub9ac\uace0 \uc2e0\ub8b0\uc758 \ud798\uc73c\ub85c AI \uc138\uacc4\ub85c \ub098\uc544\uac00\ub294 \uae38\uc744 \uc120\ub3c4\ud574 \ub098\uac00\ub294 \ubc29\uc2dd\uc785\ub2c8\ub2e4.\u201d<\/p>\n

Harris\ub294 \uacc4\uc18d\ud574\uc11c \uc774\ub807\uac8c \uc124\uba85\ud569\ub2c8\ub2e4. \u201c\ud3b8\uacac\uacfc \ubd80\uc815\uc801\uc778 \ud6a8\uacfc\ub85c\ubd80\ud130 \uace0\uac1d\uc744 \ubcf4\ud638\ud558\uace0 \uc788\uc2b5\ub2c8\uae4c? \uace0\uac1d\uacfc \ub300\ud654\ud558\uace0 \uadf8\ub4e4\uc774 \uc5b4\ub5bb\uac8c \uc81c\ud488\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\ub294\uc9c0 \uad00\ucc30\ud558\uace0 \uc788\uc2b5\ub2c8\uae4c? \uc774\ub294 \uc6b0\ub9ac\uc758 \uc2e4\ucc9c \uac00\uce58\uac00 \uc778\ub3c4\ud558\uace0 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc5b4\ub5bb\uac8c \uace0\uac1d\uc744 \ubcf4\ud638\ud558\ub294\uc9c0\uc5d0 \ub300\ud55c \uac83\uc774\uba70 \uadf8\ub9ac\uace0 \uc2e0\ub8b0\uc758 \ud798\uc73c\ub85c AI \uc138\uacc4\ub85c \ub098\uc544\uac00\ub294 \uae38\uc744 \uc120\ub3c4\ud574 \ub098\uac00\ub294 \ubc29\uc2dd\uc785\ub2c8\ub2e4.\u201d<\/p>\n

\ubaa8\ub4e0 \u2018\uc774\ud574\uad00\uacc4\uc790\ub4e4\uacfc\u2019\uc758 \uc2e0\ub8b0 \ud615\uc131<\/h2>\n

\uae30\uc5c5\uacfc \uc0ac\ud68c \uc804\ubc18\uc5d0 \uac78\uccd0 AI\uac00 \ud655\uc0b0\ub418\uba74\uc11c \uace0\uac1d\uc758 68%\ub294 \uae30\uc5c5\uc774 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub300\uc0c1\uc778\uac00\ub97c \ub354 \uc911\uc694\ud558\uac8c \uace0\ub824\ud55c\ub2e4\uace0 \ub9d0\ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc2e0\ub8b0\ub294 \ub2e8\uc21c\ud788 \ub370\uc774\ud130 \ubcf4\uc548\uc5d0\ub9cc \uad6d\ud55c\ub41c \uc774\uc57c\uae30\uac00 \uc544\ub2d9\ub2c8\ub2e4. \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ud30c\ud2b8\ub108\uac00 \ub41c\ub2e4\ub294 \uac83\uc740 \uace0\uac1d\ubfd0\ub9cc \uc544\ub2c8\ub77c \ubaa8\ub4e0 \uc774\ud574\uad00\uacc4\uc790\ub97c \uace0\ub824\ud560 \uc218 \uc788\ub294 \ube44\uc988\ub2c8\uc2a4\uac00 \ub41c\ub2e4\ub294 \uac83\uc744 \uc758\ubbf8\ud558\uae30\ub3c4 \ud569\ub2c8\ub2e4.<\/p>\n

\uc0c8\ub85c \uc784\uba85\ub41c \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc0ac\uc7a5 \uacb8 \ucd5c\uace0 \ubc95\ub960 \ucc45\uc784\uc790\uc778 Sabastian Niles\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. “\uc6b0\ub9ac\uac00 \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c \ub0b4\ub9ac\ub294 \ubaa8\ub4e0 \uacb0\uc815\uc740 \ud68c\uc0ac\uc758 \ud575\uc2ec \uac00\uce58\uc640 \uc774\ud574\uad00\uacc4\uc790\uc758 \uc131\uacf5\uc5d0 \uc758\ud574 \uc8fc\ub3c4\ub429\ub2c8\ub2e4. \uc778\uacf5\uc9c0\ub2a5\uacfc \ub370\uc774\ud130 \ud601\uba85\uc774 \uc9c4\ud589\ub428\uc5d0 \ub530\ub77c \ubaa8\ub4e0 \uace0\uac1d\uacfc \uc774\ud574\uad00\uacc4\uc790\uc758 \uc131\uacf5\uc744 \ubcf4\uc7a5\ud558\uae30 \uc704\ud574 \uc6b0\ub9ac\uac00 \ud558\ub294 \ubaa8\ub4e0 \uc77c\uc5d0 \uc2e0\ub8b0\uc640 \ucc45\uc784, \uc601\ud5a5\uc744 \ubd88\uc5b4\ub123\ub294 \uac83\uc774 \uadf8 \uc5b4\ub290 \ub54c\ubcf4\ub2e4 \uc911\uc694\ud558\uba70, \uadf8\ub4e4\uc774 \uc131\uacf5\ud558\uba74 \uc6b0\ub9ac\ub294 \uc131\uacf5\ud569\ub2c8\ub2e4.”<\/p>\n

\ub2e4\ud589\ud788 \uc774\ub7ec\ud55c \uc0ac\ud56d \ub610\ud55c \uc138\uc77c\uc988\ud3ec\uc2a4 DNA\uc758 \uc77c\ubd80\ubd84\uc785\ub2c8\ub2e4.<\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ucc3d\ub9bd \uba87 \ub2ec \ub9cc\uc5d0 \ud68c\uc0ac \uc790\ubcf8\uc758 1%, \uc81c\ud488\uc758 1%, \uc9c1\uc6d0 \uc2dc\uac04\uc758 1%\ub97c \uc9c0\uc5ed \uc0ac\ud68c\uc5d0 \ub2e4\uc2dc \ud658\uc6d0\ud558\ub294 \uc790\uc120 \ubaa8\ub378\uc778 1-1-1 \ubaa8\ub378\uc744 \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc774 \ubaa8\ub378\uc740\uc744 \ud1b5\ud574 \uc9c0\uae08\uae4c\uc9c0 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 7\uc5b5 \ub2ec\ub7ec \uc774\uc0c1\uc758 \ubcf4\uc870\uae08\uc744 \uc9c0\uae09\ud588\uace0, 900\ub9cc \uc2dc\uac04\uc758 \uc790\uc6d0\ubd09\uc0ac \ud65c\ub3d9\uc744 \uc9c4\ud589\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c 56,000\uba85\uc758 \ube44\uc601\ub9ac \ub2e8\uccb4 \ubc0f \uace0\uae09 \uace0\uac1d\ub4e4\uc774 Salesforce \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \ubb34\ub8cc\ub85c \uc0ac\uc6a9\ud558\uace0 \uc788\uc73c\uba70, \uadf8 \uc678 \uc804\uc138\uacc4 20,000\uac1c\uc5d0 \uac00\uae4c\uc6b4 \uae30\uc5c5\ub4e4\uc774 1-1-1 \ubaa8\ub378\uc744 \ucc44\ud0dd\ud558\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n

Suzanne DiBianca \ubd80\uc0ac\uc7a5 \uacb8 Chief Impact Officer\ub294 “\uc138\uc77c\uc988\ud3ec\uc2a4 \ucd08\uae30\uc5d0 \uc6b0\ub9ac\ub294 \uc0c8\ub85c\uc6b4 \uc885\ub958\uc758 \ud68c\uc0ac, \uc0c8\ub85c\uc6b4 \uae30\uc220 \ubaa8\ub378, \uc0c8\ub85c\uc6b4 \uc790\uc120 \ud65c\ub3d9 \ubaa8\ub378\uc744 \ub9cc\ub4e4\uaca0\ub2e4\ub294 \ub9d0 \ub300\ub2f4\ud55c \ube44\uc804\uc744 \uac00\uc9c0\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.”\ub77c\uace0 \uc124\uba85\ud569\ub2c8\ub2e4.<\/p>\n

\u201c\uc6b0\ub9ac\ub294 \uc131\uacf5\uc744 \uac70\ub454 \ud6c4\uac00 \uc544\ub2c8\ub77c, \ucc98\uc74c\ubd80\ud130 \uc774\ub7ec\ud55c \uc77c\ub4e4\uc744 \ud558\uace0\uc790 \ud588\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n

SUZANNE DIBIANCA, CHIEF IMPACT OFFICER, SALESFORCE<\/h3>\n

\uadf8\ub9ac\uace0 \uc131\uacf5\uc744 \uac70\ub454 \ud6c4\uc5d0\ub3c4 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc790\uc0ac\uc758 \uae30\uc220\uacfc \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud558\uc5ec \ub3d9\ub4f1\ud55c \ub178\ub3d9\uc5d0 \ub300\ud55c \ub3d9\ub4f1\ud55c \uc784\uae08, \uad50\uc721\uc5d0 \ub300\ud55c \uc811\uadfc, \uae30\ud6c4 \ubcc0\ud654\uc640 \uac19\uc740 \ud070 \uc0ac\ud68c\uc801 \uacfc\uc81c\ub97c \uc9c0\uc6d0\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \uacc4\uc18d \ubaa8\uc0c9\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc6d0\ub798 \uc790\uccb4 \ud0c4\uc18c \ubc1c\uc790\uad6d\uc744 \ucd94\uc801\ud558\uace0 \uad00\ub9ac\ud558\uae30 \uc704\ud574 \uad6c\ucd95\ub41c \ub137\uc81c\ub85c \ud074\ub77c\uc6b0\ub4dc(Net Zero Cloud)\ub294 2017\ub144, \ub2e4\ub978 \ud68c\uc0ac\ub4e4\ub3c4 \uc774\ub97c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ub9cc\ub4e4\uc5b4 \ubc30\ucd9c\ub7c9\uc744 \uc904\uc5ec\ub098\uac14\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 2022\ub144\uc5d0\ub294 \ub137\uc81c\ub85c \ubc30\ucd9c\ub85c\uc758 \uae38\uc744 \uac00\uc18d\ud654\ud558\uae30 \uc704\ud574 \uc9c0\uc18d\uac00\ub2a5\uc131\uc744 \ud575\uc2ec \uac00\uce58\uc5d0 \uacf5\uc2dd\uc801\uc73c\ub85c \ucd94\uac00\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

Dibianca\ub294 “\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ubaa8\ub4e0 \uc0ac\ub78c\ub4e4\uc740 \ud601\uc2e0\uacfc \uae30\uc220\uc744 \ucd94\uc9c4\ud558\uace0 \uc138\uc0c1\uc744 \ub354 \ub098\uc740 \uacf3\uc73c\ub85c \ub9cc\ub4e4\uae30 \uc704\ud574 \ub9e4\uc77c \ud558\ub294 \uc77c\uc5d0 \uae4a\uc740 \uad00\uc2ec\uc744 \uac16\uace0 \uc788\uc2b5\ub2c8\ub2e4.”\ub77c, “\uc6b0\ub9ac\ub294 \ube44\uc988\ub2c8\uc2a4\uac00 \uc62c\ubc14\ub978 \uc77c\uc744 \ud558\uace0 \uc2f6\uc5b4\ud558\ub294 \uc5f4\uc815\uacfc \uc9c0\ub2a5\uc744 \uac00\uc9c4 \uc0ac\ub78c\ub4e4\uc758 \uc9d1\ud569\uc774\uae30 \ub54c\ubb38\uc5d0 \ubcc0\ud654\ub97c \uc704\ud55c \uac00\uc7a5 \uc704\ub300\ud55c \ud50c\ub7ab\ud3fc\uc774 \ub420 \uc218 \uc788\ub2e4\uace0 \ubbff\uc2b5\ub2c8\ub2e4.”\ub77c\uace0 \uc5b8\uae09\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uad81\uae08\ud55c \uc810\uc740 \uc5b8\uc81c\ub4e0 \ubb38\uc758\uc8fc\uc138\uc694. \uc804\ubb38\uac00\uac00 \ub3c4\uc6c0\uc744 \ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

\ubb38\uc758\ud558\uae30<\/a><\/p>\n

25\ub144 \ub3d9\uc548 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uac00\uce58(\uc2e0\ub8b0, \uace0\uac1d \uc131\uacf5, \ud601\uc2e0, \ud3c9\ub4f1 \ubc0f \uc9c0\uc18d \uac00\ub2a5\uc131)\ub294 \uae30\uc5c5\uc774 \uc644\uc804\ud788 \uc0c8\ub85c\uc6b4 \ubc29\uc2dd\uc73c\ub85c \uace0\uac1d\uacfc \uc5f0\uacb0\ub418\ub3c4\ub85d \ub3d5\ub294 \ubaa8\ub4e0 \ud68c\uc0ac \uacb0\uc815\uacfc \uc0ac\uba85\uc744 \uc778\ub3c4\ud574 \uc654\uc2b5\ub2c8\ub2e4.<\/p>\n

Milham\uc740 “\uace0\uac1d\uc774 \ud544\uc694\ub85c \ud558\ub294 \uacb0\uacfc\uc5d0 \uc9d1\uc911\ud558\uc9c0 \uc54a\uace0\uc11c\ub294 \uac70\uc758 350\uc5b5 \ub2ec\ub7ec\uc5d0 \ub2ec\ud558\ub294 \ub9e4\ucd9c\uc744 \ub2ec\uc131\ud558\uc9c0 \ubabb\ud588\uc744 \uac83\uc785\ub2c8\ub2e4.”\ub77c\uba70 “\ud5a5\ud6c4 25\ub144 \ub3d9\uc548 \uc6b0\ub9ac\uac00 \uc5b4\ub5a0\ud55c \uacf3\uc73c\ub85c \ub098\uc544\uac08\uc9c0 \uc815\ub9d0 \uae30\ub300\uac00 \ub429\ub2c8\ub2e4.\u201d\ub77c\uace0 \uc774\uc57c\uae30\ud569\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"

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