{"id":456,"date":"2023-12-19T20:23:00","date_gmt":"2025-11-12T20:23:40","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=456"},"modified":"2025-12-26T20:54:05","modified_gmt":"2025-12-26T11:54:05","slug":"ai-history-salesforce","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/ai-history-salesforce\/","title":{"rendered":"AI CRM Salesforce, \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 AI\ub97c \ud5a5\ud55c 10\ub144 \uc5ed\uc0ac"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"ai-salesforce-ai-einstein-no1-ai-crm-10-ai\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc5b8\uc81c\ubd80\ud130 AI \uc6b0\uc120 \uae30\uc5c5\uc774 \ub418\uc5c8\uc744\uae4c\uc694? Salesforce AI \ud601\uc2e0\uc758 \uc774\ub984\uc774\uc790 \uc5bc\uad74\uc778 Einstein\uc758 \ucd9c\uc2dc \uc774\uc804\uacfc \uc774\ud6c4\uc5d0 \uc5b4\ub5a4 \uc77c\uc774 \uc77c\uc5b4\ub0ac\uc744\uae4c\uc694? \ub2e4\uc74c \uc544\ud2f0\ud074\uc744 \ud1b5\ud574 \uae00\ub85c\ubc8c No.1 AI CRM \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 10\ub144 \ub3d9\uc548 \uac78\uc5b4\uc628 AI \uc5ed\uc0ac, \uadf8 \uc5ec\uc815\uc744 \uc0b4\ud3b4\ubcf4\uc138\uc694.<\/h2>\n\n\n\n<p><i>\ud3b8\uc9d1\uc790 \ub178\ud2b8: AI Cloud, Einstein GPT \ubc0f \uae30\ud0c0 Cloud GPT \uc81c\ud488\uc740 \uc774\uc81c Einstein\uc785\ub2c8\ub2e4. Salesforce Einstein\uc5d0 \ub300\ud55c \ucd5c\uc2e0 \uc815\ubcf4\ub97c \ubcf4\ub824\uba74 <\/i><a href=\"https:\/\/www.salesforce.com\/news\/topics\/artificial-intelligence\/\" target=\"_blank\" rel=\"noopener\"><i>\uc5ec\uae30<\/i><\/a><i>\ub85c \uc774\ub3d9\ud558\uc138\uc694<\/i><\/p>\n\n\n\n<p>Sarah Aerni\ub294 \uc790\uc2e0\uc758 \ub17c\ubb38\uc5d0\uc11c AI \ubaa8\ub378\uc744 \uc131\uacf5\uc801\uc73c\ub85c \ud6c8\ub828\uc2dc\ucf1c \uac04\ud5d0\uc801\uc778 \uc774\ubbf8\uc9c0\uc5d0\uc11c \uc6dc \uc140\uc744 \uc62c\ubc14\ub974\uac8c \ub77c\ubca8\ub9c1 \ud558\ub294\ub370 \uc131\uacf5\ud55c \ud6c4, \uadf8\ub140\ub294 \ub450 \uac00\uc9c0\ub97c \uae68\ub2ec\uc558\uc2b5\ub2c8\ub2e4. \uccab\uc9f8, \ud765\ubbf8\ub86d\uac8c\ub3c4 AI\ubaa8\ub378\uc774 \uc608\uc0c1\ub300\ub85c \uc815\ud655\ud558\uac8c \uc791\ub3d9\ud55c\ub2e4\ub294 \uac83\uc774\uace0, \ub458\uc9f8, \uc774 \ub54c \uc0ac\uc6a9\ub418\ub294 AI \ubaa8\ub378\uc774 \uba85\ud655\ud55c \ubb38\uc81c\ub97c \ud574\uacb0\ud574\uc57c \ud55c\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc774\uc81c \ub204\uad6c\ub3c4 \ud604\ubbf8\uacbd\uc744 \ubcf4\uba74\uc11c \uc9c1\uc811 959\uac1c\uc758 \uc6dc \uc140\uc744 \uc77c\uc77c\uc774 \ub77c\ubca8\ub9c1 \ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ub180\ub78d\uac8c\ub3c4 \uc774\ub294 \ube44\uc988\ub2c8\uc2a4 \ub9e5\ub77d\uc5d0\uc11c \ud06c\uac8c \ub2e4\ub974\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. AI\uac00 \uc778\uac04 \uc9c0\ub2a5\uc744 \uac15\ud654\ud558\uace0 \uc774\uc804\uc5d0\ub294 \ubd88\uac00\ub2a5\ud588\ub358 \ud6a8\uc728\uc131\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\uc74c\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0 \uc5bc\ub9c8\ub098 \ub9ce\uc740 \uc9c1\uc6d0\ub4e4\uc774 \uc77c\uc0c1\uc801\uc774\uace0 \uc2dc\uac04\uc774 \ub9ce\uc774 \uc18c\uc694\ub418\ub294 \ub2e8\uc21c \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc218\ud589\ud558\uace0 \uc788\uc2b5\ub2c8\uae4c?<\/p>\n\n\n\n<p>\ud604\uc7ac Salesforce\uc758 AI \ubc0f \uba38\uc2e0\ub7ec\ub2dd \ubd80\ubb38 \ubd80\uc0ac\uc7a5\uc778 Aerni\ub294 \uc774 \ubb38\uc81c\uc640 \uae30\ud0c0 \ub9e4\uc6b0 \ubd84\uba85\ud55c \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 2016\ub144\uc5d0 \ud68c\uc0ac\uc5d0 \ud569\ub958\ud558\uc5ec, \uace0\uac1d\uacfc \uc9c1\uc6d0\uc5d0\uac8c \uc2e0\ub8b0\ud560 \uc218 \uc788\uace0 \uc548\uc804\ud55c \ubc29\uc2dd\uc73c\ub85c \uc911\uc694\ud55c \ube44\uc988\ub2c8\uc2a4 \uc774\uc810\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 AI \ubaa8\ub378\uc744 \ubc30\ud3ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d6ab0e10a33&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d6ab0e10a33\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2025\/11\/ai-history-salesforce-2nd-1080x608-1.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Sarah Aerni, VP of AI &amp; Machine Learning at Salesforce<\/p>\n\n\n\n<p>\uc57d 7\ub144 \ud6c4, <a href=\"https:\/\/www.salesforce.com\/kr\/hub\/crm\/what-is-generative-ai\/\" target=\"_blank\" rel=\"noopener\">\uc0dd\uc131\ud615 AI<\/a>\uac00 \uad11\ubc94\uc704\ud55c \ub2a5\ub825\uc73c\ub85c \uccad\uc911\uc744 \uc0ac\ub85c\uc7a1\uc73c\uba74\uc11c Aerni\uc640 Salesforce\ub294 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2023\/06\/12\/ai-cloud-news\/\" target=\"_blank\" rel=\"noopener\">\uc0dd\uc131\ud615 AI\ub97c \uae30\uc5c5\uc5d0<\/a> \uc81c\uacf5\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub450\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2023\/06\/12\/Ai-cloud-news\/\" target=\"_blank\" rel=\"noopener\">6\uc6d4\uc5d0 \ubc1c\ud45c\ub41c<\/a> \uc0c8\ub85c\uc6b4 AI \uc81c\ud488\uad70\uc744 \ud1b5\ud574 \ubaa8\ub4e0 \ud68c\uc0ac\ub294 \uc0dd\uc131\ud615 AI\uc758 \ud798\uc744 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d \ub9de\ucda4\ud615 \uc0c1\ud638 \uc791\uc6a9\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uace0, \uadf8\ub4e4\uc758 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \ub0b4\uc5d0\uc11c \uc9c1\uc6d0\uc758 \uc0dd\uc0b0\uc131\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\">\uc544\uc778\uc288\ud0c0\uc778 \uc774\uc804: \uae38\uc744 \ub2e6\uc740 \uc5d4\ud130\ud504\ub77c\uc774\uc988 AI \ud601\uc2e0<\/h2>\n\n\n\n<p>2014\ub144, Salesforce \ud68c\uc7a5 \ubc0f CEO\uc774\uc790 \uacf5\ub3d9 \ucc3d\uc5c5\uc790\uc778 Marc Benioff\ub294 \uc0ac\ub0b4 \uc804\uccb4 \uc9c1\uc6d0\ub4e4\uc5d0\uac8c \uc120\uc5b8\ud588\uc2b5\ub2c8\ub2e4. \u201cSalesforce\ub294 AI \uc911\uc2ec \uae30\uc5c5\uc774 \ub420 \uac83\uc785\ub2c8\ub2e4.\u201d \uadf8 \ubaa9\ud45c\ub294 Salesforce\ub97c &#8216;\uc9c0\ub2a5\ud615&#8217; CRM\uc73c\ub85c \uc804\ud658\ud558\uc5ec \ubaa8\ub4e0 \ud68c\uc0ac\uc640 \uc9c1\uc6d0\uc774 AI\uc758 \ud798\uc744 \uc27d\uac8c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uac83\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774\ub294 \uace0\uac1d \ub370\uc774\ud130\ub97c \uae30\ub85d\ud558\uace0 \uc800\uc7a5\ud558\ub294 \uc2dc\uc2a4\ud15c\uc73c\ub85c \uc2dc\uc791\ub41c Salesforce\uc758 \uc790\uc5f0\uc2a4\ub7ec\uc6b4 \uc9c4\ud654\uc600\uc2b5\ub2c8\ub2e4. \uc601\uc5c5, \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305, \ucee4\uba38\uc2a4 \uc804\ubc18\uc5d0 \uac78\uccd0 \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc744 \uad00\ub9ac\ud558\ub294 \uae30\uc220\uc744 \ucd94\uac00\ud568\uc73c\ub85c\uc368 \uc774\ub294 \ucc38\uc5ec \uc2dc\uc2a4\ud15c\uc774 \ub418\uc5c8\uc73c\uba70, \uc55e\uc73c\ub85c\ub294 \uba38\uc2e0\ub7ec\ub2dd \ubc0f \uc790\uc5f0\uc5b4 \ucc98\ub9ac\uc640 \uac19\uc740 \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uc5ec AI \uae30\ubc18 \uc608\uce21 \ubc0f \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud568\uc73c\ub85c\uc368 Salesforce\ub294 \uc778\ud154\ub9ac\uc804\uc2a4 \uc2dc\uc2a4\ud15c\uc774 \ub420 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>Salesforce\ub294 AI\ub97c \ub300\uc911\ud654\ud55c\ub2e4\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \uc81c\ud488\uad70 \uc804\ubc18\uc5d0 \uac78\uccd0 AI\ub97c \uad6c\ucd95\ud558\uae30 \uc704\ud574 \uac1c\ubc1c \ud300\uc744 \uad6c\uc131\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uc2a4\uc2a4\ub85c\uc5d0\uac8c \uc9c8\ubb38\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Instead%20of%20every%20company%20needing%20data%20scientists%20to%20deploy%20AI,%20could%20Salesforce%20create%20an%20AI%20offering%20so%20simple%20that%20everyone%20could%20be%20their%20own%20data%20scientist?&amp;url=https:\/\/www.salesforce.com\/news\/stories\/ai-history-salesforce\/&amp;via=SalesforceNews&amp;original_referer=https:\/\/www.salesforce.com\/news\/stories\/ai-history-salesforce\/\" target=\"_blank\" rel=\"noopener\"> &#8220;AI\ub97c \ubc30\ud3ec\ud558\uae30 \uc704\ud574 \ubaa8\ub4e0 \ud68c\uc0ac\uc5d0 \ub370\uc774\ud130 \uacfc\ud559\uc790\uac00 \ud544\uc694\ud55c \ub300\uc2e0 Salesforce\uac00 \ubaa8\ub4e0 \uc0ac\ub78c\uc774 \uc790\uc2e0\uc758 \ub370\uc774\ud130 \uacfc\ud559\uc790\uac00 \ub420 \uc218 \uc788\ub294 \ub9e4\uc6b0 \uac04\ub2e8\ud55c AI \uc81c\ud488\uc744 \ub9cc\ub4e4 \uc218 \uc788\uc744\uae4c?&#8221; <\/a><\/p>\n\n\n\n<p>\ub3d9\uc2dc\uc5d0 \ud604\uc7ac Salesforce\uc758 \ucd5c\uace0 \uae30\uc5c5 \uac1c\ubc1c \ubc0f \ud22c\uc790 \ucc45\uc784\uc790\uc778 John Somorjai\uac00 \uc774\ub044\ub294 \uae30\uc5c5 \uac1c\ubc1c \ud300\uc740 \ucd94\uac00\uc801\uc778 AI \uc804\ubb38 \uc9c0\uc2dd\uc744 \uc0ac\ub0b4\uc5d0 \ub3c4\uc785\ud558\uc5ec \uac1c\ubc1c \uc18d\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\ub294 \uc2a4\ud0c0\ud2b8\uc5c5\uc5d0 \uc8fc\ubaa9\ud558\uae30\ub85c \uacb0\uc815\ud558\uc600\uace0, \uc774\ub97c \uc704\ud574 Salesforce\ub294 2014\ub144\uc5d0 RelateIQ\ub97c \uc778\uc218\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>RelateIQ\ub294 \uc774\uba54\uc77c, \uc77c\uc815 \ucd08\ub300, \uc804\ud654 \ud1b5\ud654, \uc18c\uc15c \ubbf8\ub514\uc5b4 \uac8c\uc2dc\ubb3c\uacfc \uac19\uc740 \uc5c5\ubb34 \ub300\ud654\uc5d0\uc11c \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud558\uace0, \uba38\uc2e0\ub7ec\ub2dd\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubd84\uc11d\ud558\uace0 \uc9c1\uc6d0\uc5d0\uac8c \ub2e4\uc74c\uacfc \uac19\uc740 \uc778\uc0ac\uc774\ud2b8\uc640 \uc54c\ub9bc\uc744 \uc81c\uacf5\ud588\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc5d0\uac8c \ub9ac\ub4dc\uc5d0 \ub300\ud55c \ud6c4\uc18d \uc870\uce58\ub97c \uc54c\ub9ac\ub294 \uac83\uc785\ub2c8\ub2e4. \uc774 \uae30\uc220\uc740 \uad6c\ud604\ud558\uae30 \uc26c\uc6e0\uc73c\uba70 \uc774\uc5d0 \ubc14\ub85c Salesforce\uc758 \uc800\uac00\ud615 \uc81c\ud488\uad70\uc5d0 \uc790\ub3d9\ud654 \uae30\ub2a5\uc744 \ucd94\uac00\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>1\ub144 \ud6c4\uc778 2015\ub144\uc5d0\ub294 \uc601\uc5c5\ud300\uc774 \uc218\uc2ed \ub144 \ub3d9\uc548 \uc9c1\uba74\ud574 \uc654\ub358 \ubb38\uc81c, \uc989 \uc5b4\ub5a4 \uc601\uc5c5 \uae30\ud68c\uc5d0 \uc9d1\uc911\ud574\uc57c \ud560\uc9c0 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\ub294 \ubc29\ubc95\uc744 \ud574\uacb0\ud558\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 AI \ud504\ub85c\uc81d\ud2b8 \uc791\uc5c5\uc744 \uc2dc\uc791\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud300\uc740 \uacc4\uc815\uc758 \ub2ec\ub7ec \ud658\uc0b0 \uac00\uce58, \uae30\ud68c\uac00 \uc9c4\ud589\ub41c \uae30\uac04, \ub3d9\uc77c\ud55c \uacc4\uc815\uc744 \ub178\ub9b0 \uacbd\uc7c1 \uc5c5\uccb4 \uc218 \ub4f1\uc758 \ubcc0\uc218\ub97c \uace0\ub824\ud558\uc5ec \uae30\ud68c \ucc44\uc810 AI \ubaa8\ub378\uc744 \uad6c\ucd95\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ubaa8\ub378\uc740 \ubc84\ud2bc \ud558\ub098\ub9cc \ud074\ub9ad\ud558\uba74 \uc5b4\ub5a4 \uae30\ud68c\uac00 \uac00\uc7a5 \uc131\uc0ac\ub420 \uac00\ub2a5\uc131\uc774 \ub192\uc740\uc9c0, \uc5b8\uc81c \uc131\uc0ac\ub420 \uac83\uc778\uc9c0 \uc815\ud655\ud558\uac8c \uc608\uce21\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.einstein_sales_opportunity_scoring.htm&amp;type=5\" target=\"_blank\" rel=\"noopener\">\uae30\ud68c \ucc44\uc810<\/a> \uae30\ub2a5\uc740 Salesforce\uc758 \uc601\uc5c5 \ud300\uc5d0 \ub0b4\ubd80\uc801\uc73c\ub85c \ucd9c\uc2dc\ub418\uc5c8\uc73c\uba70 Salesforce\uc758 \uccab \ubc88\uc9f8 \uc608\uce21 AI \uae30\ub2a5 \uc911 \ud558\ub098\uac00 \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774\uac83\uc774 Salesforce Einstein\uc758 \uc2dc\uc791\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\">\ub2f9\uc2e0\uc758 AI \uc5ec\uc815\uc744 \uc9c0\uae08 \uc2dc\uc791\ud574\ubcf4\uc138\uc694.<\/h2>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"\/kr\/products\/einstein\/overview\/\" target=\"_blank\" rel=\"noopener\">Einstein \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\uc544\uc778\uc288\ud0c0\uc778: \ub2e4\uc74c \ud601\uba85<\/h2>\n\n\n\n<p>Salesforce \uc774\ubca4\ud2b8\uc5d0 \ucc38\uc11d\ud588\uac70\ub098 \uc0ac\ubb34\uc2e4\uc744 \ubc29\ubb38\ud55c \uc801\uc774 \uc788\ub2e4\uba74 \ud558\uc580 \ud750\ud2b8\ub7ec\uc9c4 \uba38\ub9ac\uc640 \ucf67\uc218\uc5fc\uc774 \uc788\uace0 \uc591\ubcf5\uc744 \uc785\uace0 \ub125\ud0c0\uc774\ub97c \ub9e8 \ub514\uc988\ub2c8 \uac19\uc740 \uce90\ub9ad\ud130 \ubc84\uc804\uc758 \uc54c\ubca0\ub974\ud2b8 \uc544\uc778\uc288\ud0c0\uc778(Albert Einstein)\uc744 \ubcf8 \uc801\uc774 \uc788\uc744 \uac83\uc785\ub2c8\ub2e4. \uc2e4\uc81c \uc544\uc778\uc288\ud0c0\uc778\uc740 Benioff\uc758 \uac1c\uc778\uc801\uc778 \uc601\uc6c5\uc774\uc5c8\uace0, \uadf8\ub294 \uc544\uc778\uc288\ud0c0\uc778\uc758 \uc815\uc2e0\uc744 \uc138\uc77c\uc2a4\ud3ec\uc2a4\uc758 AI \ud50c\ub7ab\ud3fc\uc73c\ub85c \uc804\ud558\uace0\uc790 \ud588\uc2b5\ub2c8\ub2e4. \uacb0\uacfc\uc801\uc73c\ub85c Salesforce \uc544\uc778\uc288\ud0c0\uc778(Einstein)\uc740 Salesforce\uc758 AI \ud601\uc2e0\uc758 \uc774\ub984\uc774\uc790 \uc5bc\uad74\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>2016\ub144 9\uc6d4 Dreamforce\uc5d0\uc11c \ucd9c\uc2dc\ub41c Einstein\uc740 \uc5d4\ud130\ud504\ub77c\uc774\uc988 AI \ub300\uc911\ud654\ub77c\ub294 \uc0ac\uba85\uc744 \ub354\uc6b1 \ubc1c\uc804\uc2dc\ud0a4\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. \uae30\ud68c \uc810\uc218 \ucc44\uc810\uacfc \uac19\uc740 \ub3c4\uad6c\ub97c \uad6c\ub3d9\ud558\ub294 \uac83 \uc678\uc5d0\ub3c4 Einstein\uc740 \uace0\uac1d\uc774 \uc601\uc5c5, \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305, \ucee4\uba38\uc2a4 \ubc0f IT \ud300\uc5d0\uc11c AI\ub97c \ube60\ub974\uace0 \uc27d\uac8c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 AI \uae30\ubc18 \uc571\uc744 \ubc30\ud3ec\ud558\uc5ec \uace0\uac1d \uc778\uc0ac\uc774\ud2b8\ub97c \ud45c\uba74\ud654\ud558\uace0 \ubbf8\ub798 \ud589\ub3d9\uc744 \uc0ac\uc804\uc5d0 \uc608\uce21\ud558\uc5ec \uc870\uce58\ud558\uace0 \uc790\ub3d9\ud654\ud560 \uac83\uc744 \uc57d\uc18d\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ubaa8\ub4e0 \uac1c\ubcc4 \uace0\uac1d\uc5d0 \ub9de\uac8c \ubaa8\ub378\uc744 \uc790\ub3d9\uc73c\ub85c \ub9de\ucda4\ud654\ud558\uace0 \ubaa8\ub4e0 \uc0c1\ud638 \uc791\uc6a9 \ubc0f \ub370\uc774\ud130 \ud3ec\uc778\ud2b8\uc5d0\uc11c \ud559\uc2b5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\u201c\ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 AI\ub97c \ub3c4\uc785\ud558\ub824\uace0 \uc2dc\ub3c4\ud588\uc9c0\ub9cc \uc815\ub9d0 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4. \ub370\uc774\ud130 \uacfc\ud559\uc790\uc758 \ubd80\uc871\uc774 \uc804 \uc138\uacc4\uc801\uc778 \ubb38\uc81c\uc778 \uac83 \uac19\uc558\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \ub370\uc774\ud130\ub97c \uac00\uc838\uc640 \ud1b5\ud569\ud558\uace0 \ubaa8\ub378\ub9c1\ud558\ub294 \uac83\uc740 \ub610 \ub2e4\ub978 \ub3c4\uc804\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc774\uac83\uc744 \uc27d\uac8c \ub9cc\ub4e4\uace0 \uc2f6\uc5c8\uc2b5\ub2c8\ub2e4.&#8221; \ub77c\uace0 \uc138\uc77c\uc2a4\ud3ec\uc2a4\uc758 \uacf5\ub3d9\ucc3d\uc5c5\uc790\uc774\uc790 \ucd5c\uace0 \uae30\uc220 \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/www.salesforce.com\/news\/stories\/parker-harris-salesforce-platform-2022\/\">Parker Harris<\/a>\uac00 Einstein \ucd9c\uc2dc \ud589\uc0ac\uc5d0\uc11c \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\u201c\ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 AI\ub97c \ub3c4\uc785\ud558\ub824\uace0 \uc2dc\ub3c4\ud588\uc9c0\ub9cc \uc815\ub9d0 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4. \ub370\uc774\ud130 \uacfc\ud559\uc790\uc758 \ubd80\uc871\uc774 \uc804 \uc138\uacc4\uc801\uc778 \ubb38\uc81c\uc778 \uac83 \uac19\uc558\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \ub370\uc774\ud130\ub97c \uac00\uc838\uc640 \ud1b5\ud569\ud558\uace0 \ubaa8\ub378\ub9c1\ud558\ub294 \uac83\uc740 \ub610 \ub2e4\ub978 \ub3c4\uc804\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc774\uac83\uc744 \uc27d\uac8c \ub9cc\ub4e4\uace0 \uc2f6\uc5c8\uc2b5\ub2c8\ub2e4.&#8221;<\/p>\n\n\n\n<p>Parker Harris, \uc138\uc77c\uc2a4\ud3ec\uc2a4\uc758 \uacf5\ub3d9\ucc3d\uc5c5\uc790\uc774\uc790 \ucd5c\uace0 \uae30\uc220 \ucc45\uc784\uc790<\/p>\n\n\n\n<p>\uadf8 \ud6c4 \uba87 \ub144 \ub3d9\uc548 Einstein\uc740 \uacc4\uc18d \ubc1c\uc804\ud558\uace0 \uc131\uc7a5\ud558\uc5ec CRM\uc744 \uc704\ud55c \uc120\ub3c4\uc801\uc778 AI\uc774\uc790 \uc138\uacc4\uc5d0\uc11c \uac00\uc7a5 \ubcf4\ud3b8\uc801\uc778 \uc5d4\ud130\ud504\ub77c\uc774\uc988 AI \ud50c\ub7ab\ud3fc \uc911 \ud558\ub098\uac00 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ud68c\uc0ac\ub294 <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2020\/11\/24\/einstein-now-delivers-80bn-predictions\/\" target=\"_blank\" rel=\"noopener\">\uc601\uc5c5 \ubc0f \uc11c\ube44\uc2a4\uc640 \uac19\uc740 \uc5c5\ubb34 \ubd84\uc57c\uc5d0 \uc989\uc2dc \uc0ac\uc6a9 \uac00\ub2a5\ud55c \uc571<\/a>\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, <a href=\"https:\/\/www.salesforce.com\/products\/sales-conversation-intelligence\/\" target=\"_blank\" rel=\"noopener\">Einstein Conversation Insights<\/a>\ub294 \uc601\uc5c5 \ubc0f \uc11c\ube44\uc2a4 \ud1b5\ud654\uc5d0\uc11c \uc778\uc0ac\uc774\ud2b8\uc640 \ud2b8\ub80c\ub4dc\ub97c \ubc1c\uacac\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc8fc\uba70, \uac00\uaca9 \ub17c\uc758\ub098 \uacbd\uc7c1\uc0ac\uc5d0 \ub300\ud55c \uc5b8\uae09\uacfc \uac19\uc740 \ub300\ud654 \ud2b8\ub80c\ub4dc\ub97c \ubd84\uc11d\ud558\uace0 \uc2dc\uac01\ud654 \ud569\ub2c8\ub2e4. <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.einstein_sales_setup_enable_email_insights.htm&amp;type=5\" target=\"_blank\" rel=\"noopener\">Einstein Email Insights<\/a>\ub294 \uba38\uc2e0 \ub7ec\ub2dd\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc5d0\uac8c \uad00\ub828 \uc774\uba54\uc77c\uacfc \ud568\uaed8 \uc911\uc694\ud55c \ucee8\ud14d\uc2a4\ud2b8\ub97c \uc81c\uacf5\ud558\uc5ec \ud310\ub9e4\uc790\uac00 \uc644\ubcbd\ud55c \uc774\uba54\uc77c\uc744 \uc791\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>Salesforce\ub294 \ub610\ud55c \uad00\ub9ac\uc790\uc640 \uac1c\ubc1c\uc790\uac00 \ucf54\ub529 \uc5c6\uc774 \uc790\uccb4 \uc0ac\uc6a9\uc790 \uc815\uc758 \uc608\uce21 \ubaa8\ub378\uc744 \ub9cc\ub4e4 \uc218 \uc788\ub3c4\ub85d \ub85c\uc6b0 \ucf54\ub4dc \ub3c4\uad6c\ub97c \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.custom_ai_prediction_builder_lm.htm&amp;type=5\" target=\"_blank\" rel=\"noopener\">Einstein Prediction Builder<\/a>\ub97c \uc0ac\uc6a9\ud558\uba74 \uc0ac\uc6a9\uc790\ub294 \uc704\uce58 \ub370\uc774\ud130, \uace0\uac1d \ub370\uc774\ud130 \ubc0f \uc774\uc804 \uc7ac\uace0 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uc18c\ub9e4\uc5c5\uccb4\uac00 \uc5ec\ub984\uc5d0 \uc5b4\ub5a4 \uc81c\ud488\uc744 \uc7ac\uace0\ub85c \ud655\ubcf4\ud574\uc57c \ud558\ub294\uc9c0 \uc608\uce21\ud558\ub294 \ubaa8\ub378\uc744 \uc0dd\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud604\uc7ac, \uc138\uc77c\uc2a4\ud3ec\uc2a4 \uc544\uc778\uc288\ud0c0\uc778\uc740 \ub9e4\uc8fc 1\uc870 \uac74 \uc774\uc0c1\uc758 \uc608\uce21\uc744 \uc0dd\uc131\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\">\uc601\uc5c5, \uc11c\ube44\uc2a4 \ubc0f \uae30\ud0c0 \uc804\ubb38\uac00\ub4e4\uc740 \uc0dd\uc131\ud615 AI\uc5d0 \ub300\ud574 \uc5b4\ub5bb\uac8c \uc0dd\uac01\ud560\uae4c\uc694?<\/h2>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/news\/stories\/generative-ai-statistics\/\" target=\"_blank\" rel=\"noopener\">\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\uc804\ubb38 \uc724\ub9ac\ud559\uc790\uc758 \uc9c0\ub3c4\ub97c \ubc1b\uc544 \uc2e0\ub8b0\ub97c \ubc14\ud0d5\uc73c\ub85c \uc120\ub3c4\ud569\ub2c8\ub2e4.<\/h2>\n\n\n\n<p>Apple\uc758 Siri \ubc0f Amazon Alexa\uc640 \uac19\uc740 \uc18c\ube44\uc790\uc6a9 AI\uc640 \ub2ec\ub9ac \uae30\uc5c5 \uace0\uac1d\uc740 \ud2b9\ud788 \uaddc\uc81c \ub300\uc0c1 \uc0b0\uc5c5\uc5d0\uc11c \ub354 \ub192\uc740 \uc218\uc900\uc758 \uc2e0\ub8b0\uc640 \ubcf4\uc548\uc744 \uc694\uad6c\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc218\ucc9c \uba85\uc758 \uace0\uac1d\uc774 Einstein\uc758 AI \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\uae30 \ub54c\ubb38\uc5d0 Salesforce\ub294 \uc0ac\uc6a9\ub41c AI \ubaa8\ub378\uc774 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294\uc9c0, \uae08\uc735, \uc758\ub8cc, \uc815\ubd80 \ubd80\ubb38 \ub4f1 \ubbfc\uac10\ud55c \uace0\uac1d \ub370\uc774\ud130\uac00 \uc548\uc804\ud558\uac8c \uc720\uc9c0\ub418\ub294\uc9c0, \uc815\ud655\ud558\uace0 \ud3b8\uacac \uc5c6\ub294 \uacb0\uacfc\ub97c \uc81c\uacf5\ud558\uace0 \uaddc\uc815 \uc900\uc218 \uc694\uad6c \uc0ac\ud56d\uc744 \uc900\uc218\ud558\ub294\uc9c0 \ud655\uc778\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc0c8 \ubaa8\ub378\uc774 \ucd9c\uc2dc\ub418\uba74 \ucd5c\uc2e0 \ub370\uc774\ud130\ub97c \ubc14\ud0d5\uc73c\ub85c \ub2e4\uc2dc \ud6c8\ub828\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>Salesforce\ub294 \ud56d\uc0c1 \uc2e0\ub8b0\ub97c \ucd5c\uace0\uc758 \uac00\uce58\ub85c \uc0bc\uc544 \uc6b4\uc601\ud574 \uc654\uc2b5\ub2c8\ub2e4. \uc624\ub298\ub0a0 Einstein\uc740 \uace0\uac1d\uc774 \uc724\ub9ac\uc801\uc778 \uc120\ud0dd\uc744 \ud558\ub3c4\ub85d \uc548\ub0b4\ud558\uae30 \uc704\ud55c <a href=\"https:\/\/www.salesforce.com\/news\/stories\/building-generative-ai-we-can-trust\/\" target=\"_blank\" rel=\"noopener\">\uac00\ub4dc\ub808\uc77c<\/a>\uacfc <a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-acceptable-use-policy\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noopener\">\ub9dd \uc774\uc6a9 \ubaa9\uc801 \uc81c\ud55c \ubc29\uce68<\/a>\uc744 \ud3ec\ud568\ud558\uc5ec \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uad6c\uc870\uc5d0 \uc2e0\ub8b0\ub97c \uad6c\ucd95\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c Salesforce\ub294 \ud3b8\ud5a5\uc744 \uc644\ud654\ud558\uace0 \uac00\uc7a5 \uc801\ud569\ud55c \ubaa8\ub378\uc744 \ucc3e\uae30 \uc704\ud574 <a href=\"https:\/\/blog.salesforceairesearch.com\/meet-salesforces-trusted-ai-principles\/\" target=\"_blank\" rel=\"noopener\">\ub2e4\uc591\ud558\uace0 \ub300\ud45c\uc801\uc778 \ub370\uc774\ud130 \uc138\ud2b8<\/a>\ub97c \uc0ac\uc6a9\ud558\uc5ec \ubaa8\ub378\uc744 \ud14c\uc2a4\ud2b8\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>&#8220;AI, \ud2b9\ud788 \uc0dd\uc131\ud615 AI\ub294 \uc2ec\uc624\ud55c \ubc29\uc2dd\uc73c\ub85c \uc6b0\ub9ac\uac00 \uc0b4\uace0 \uc77c\ud558\ub294 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0ac \uc218 \uc788\ub294 \ud798\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ubaa8\ub4e0 \uc0c8\ub85c\uc6b4 \uae30\uc220\uacfc \ub9c8\ucc2c\uac00\uc9c0\ub85c, \uc0dd\uc131\ud615 AI\uc5d0\ub3c4 \uc704\ud5d8\uc774 \ub530\ub985\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774 \ub54c \uc800\ud76c \ud300\uc774 \uac1c\uc785\ud569\ub2c8\ub2e4. Salesforce\uc640 \uac19\uc740 \uc138\uacc4 \ucd5c\uace0\uc758 \uae30\uc5c5\uacfc \ud611\ub825\ud560 \ub54c \uc6b0\ub9ac \uace0\uac1d\uacfc \uadf8 \uace0\uac1d\uc758 \uace0\uac1d\uc774 \uc724\ub9ac\ub97c \ucd5c\uc6b0\uc120\uc73c\ub85c \uc0dd\uac01\ud558\ub3c4\ub85d \uc758\ub3c4\uc801\uc774\uace0 \ucc45\uc784\uac10 \uc788\ub294 \ubc29\uc2dd\uc73c\ub85c \uc774 \ud601\uc2e0\uc801\uc778 \uae30\uc220\uc744 \ud0d0\uad6c\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.&#8221; \ub77c\uace0 \ucd5c\uace0 \uc724\ub9ac \ubc0f \uc778\ub3c4\uc801 \uc0ac\uc6a9 \ucc45\uc784\uc790\uc778 Paula Goldman\uc740 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>&#8220;AI, \ud2b9\ud788 \uc0dd\uc131\ud615 AI\ub294 \uc2ec\uc624\ud55c \ubc29\uc2dd\uc73c\ub85c \uc6b0\ub9ac\uac00 \uc0b4\uace0 \uc77c\ud558\ub294 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0ac \uc218 \uc788\ub294 \ud798\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ubaa8\ub4e0 \uc0c8\ub85c\uc6b4 \uae30\uc220\uacfc \ub9c8\ucc2c\uac00\uc9c0\ub85c, \uc0dd\uc131\ud615 AI\uc5d0\ub3c4 \uc704\ud5d8\uc774 \ub530\ub985\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774 \ub54c \uc800\ud76c \ud300\uc774 \uac1c\uc785\ud569\ub2c8\ub2e4. Salesforce\uc640 \uac19\uc740 \uc138\uacc4 \ucd5c\uace0\uc758 \uae30\uc5c5\uacfc \ud611\ub825\ud560 \ub54c \uc6b0\ub9ac \uace0\uac1d\uacfc \uadf8 \uace0\uac1d\uc758 \uace0\uac1d\uc774 \uc724\ub9ac\ub97c \ucd5c\uc6b0\uc120\uc73c\ub85c \uc0dd\uac01\ud558\ub3c4\ub85d \uc758\ub3c4\uc801\uc774\uace0 \ucc45\uc784\uac10 \uc788\ub294 \ubc29\uc2dd\uc73c\ub85c \uc774 \ud601\uc2e0\uc801\uc778 \uae30\uc220\uc744 \ud0d0\uad6c\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.&#8221;<\/p>\n\n\n\n<p>Paula Goldman, \ucd5c\uace0 \uc724\ub9ac \ubc0f \uc778\ub3c4\uc801 \uc0ac\uc6a9 \ucc45\uc784\uc790<\/p>\n\n\n\n<p>AI \uc724\ub9ac\ud559\uc790, \uc815\ucc45 \uc804\ubb38\uac00, UX \uc5f0\uad6c\uc6d0, \uc81c\ud488 \uc804\ubb38\uac00\ub85c \uad6c\uc131\ub41c \ub0b4\ubd80 \ud300\uc778 Salesforce\uc758 \uc724\ub9ac \ubc0f \uc778\ub3c4\uc801 \uc0ac\uc6a9 \ubd80\uc11c(Ethical and Humane Use)\uc5d0\uc11c\ub294 <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-technology-ethics\/\" target=\"_blank\" rel=\"noopener\">\uc9c1\uc6d0<\/a>\uacfc <a href=\"https:\/\/www.salesforce.com\/news\/stories\/generative-ai-guidelines\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d<\/a>\uc774 Salesforce\uc758 AI \uae30\uc220\uc744 \ucc45\uc784\uac10 \uc788\uace0 \uc815\ud655\ud558\uba70 \uc724\ub9ac\uc801\uc73c\ub85c \uac1c\ubc1c\ud558\uace0 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294 \ub2e4\uc591\ud55c \ub3c4\uad6c\ub97c \ub9cc\ub4e4\uc5c8\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 <a href=\"https:\/\/blog.salesforceairesearch.com\/model-cards-for-ai-model-transparency\/\" target=\"_blank\" rel=\"noopener\">\ubaa8\ub378 \uce74\ub4dc<\/a>\ub294 \ud6c8\ub828\ub41c \uba38\uc2e0 \ub7ec\ub2dd \ubc0f AI \ubaa8\ub378\uc758 \uc131\ub2a5 \ud2b9\uc131\uc744 \uc804\ub2ec\ud558\uc5ec \uace0\uac1d\uc73c\ub85c\ubd80\ud130 \ubaa8\ub378\uc774 \uc5b4\ub5bb\uac8c \uc791\ub3d9\ud558\ub294\uc9c0, \uc785\ub825 \ubc0f \ucd9c\ub825\uc740 \ubb34\uc5c7\uc778\uc9c0, \ubaa8\ub378\uc774 \uac00\uc7a5 \uc798 \uc791\ub3d9\ud558\ub294 \uc870\uac74\uc740 \ubb34\uc5c7\uc778\uc9c0, \uadf8\ub9ac\uace0 \uc0ac\uc6a9\uc2dc \uace0\ub824\ud574\uc57c \ud560 \uc724\ub9ac\uc801 \uce21\uba74\uc744 \uc774\ud574\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"salesforce-llm-ai\">Salesforce\uc758 \uc790\uccb4 LLM\ubd80\ud130 \ubaa8\ub4e0 \uc81c\ud488\uc758 \uc0dd\uc131\ud615 AI\uae4c\uc9c0<\/h2>\n\n\n\n<p>2022\ub144 11\uc6d4 OpenAI\uc758 ChatGPT \ucd9c\uc2dc\ub294 \uc0dd\uc131\ud615 AI\uc758 \uc0c8\ub85c\uc6b4 \ud798\uacfc \uc774\ub97c \ud1b5\ud574 AI\uac00 \uc218\ud589\ud560 \uc218 \uc788\ub294 \uc791\uc5c5\uc758 \uc0c8\ub85c\uc6b4 \ubb38\ud131\uc5d0 \ub300\ud574 \uc804 \uc138\uacc4\uc758 \ub208\uc744 \ub728\uac8c \ud588\uc2b5\ub2c8\ub2e4. Salesforce\ub294 \ucc98\uc74c\uc5d0 \uc608\uce21\ud615 AI\uc5d0 \uc911\uc810\uc744 \ub450\uc5c8\uc9c0\ub9cc \ud300\uc740 \uc218\ub144 \ub3d9\uc548 \ub525 \ub7ec\ub2dd\uacfc \uc0dd\uc131\ud615 AI\ub97c \uac1c\ubc1c\ud558\uace0 \ubc30\ud3ec\ud558\ub294 \ubc29\ubc95\uc744 \ubaa8\uc0c9\ud574 \uc654\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\u201c\uc6b0\ub9ac\ub294 \uc720\uae30\uc801 \ud601\uc2e0\uacfc \ubb34\uae30\uc801 \ud601\uc2e0\uc744 \uacb0\ud569\ud558\ub294 \uc77c\uc744 \ud6cc\ub96d\ud558\uac8c \ud574\ub0c8\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc6b0\ub9ac\uc758 \ub178\ub825\uc744 \uac00\uc18d\ud654\ud558\uae30 \uc704\ud574 \uc138\uacc4 \ucd5c\uace0\uc758 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc5d4\uc9c0\ub2c8\uc5b4\uc640 \uc81c\ud488 \ub9ac\ub354\ub97c \uace0\uc6a9\ud55c \ub2e4\uc74c \uc774\ub4e4\uacfc \uc778\uc704\uc801\uc778 \uc778\uc218\ub97c \ud1b5\ud574 \uacb0\ud569\ud558\uc600\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 \ud604\uc7ac 18\ub144 \ub3d9\uc548 Salesforce\uc758 \uc778\uc218\ud300\uc744 \uc774\ub04c\uace0 \uc788\ub294 Somorjai\ub294 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>&#8220;\uc6b0\ub9ac\uc758 \ubaa9\ud45c\ub294 \uc9c1\uad00\uc801\uc774\uace0 \uc0ac\uc6a9\ud558\uae30 \uc26c\uc6b4 \ud601\uc2e0\uc801\uc778 AI \ub3c4\uad6c\ub97c \ub9cc\ub4e4\uc5b4 \uc0ac\ub78c\ub4e4\uc5d0\uac8c \ud798\uc744 \uc2e4\uc5b4\uc8fc\ub294 \uac83\uc785\ub2c8\ub2e4.&#8221;<\/p>\n\n\n\n<p>Silvio Savarese, \uc138\uc77c\uc988\ud3ec\uc2a4 \uc218\uc11d \uc5f0\uad6c\uc6d0<\/p>\n\n\n\n<p>\uc774\ub7ec\ud55c \uc8fc\uc694 \uc778\uc218 \uc911 \ud558\ub098\ub294 \ub300\uc6a9\ub7c9 \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud558\ub294 \uc791\uc5c5\uc5d0 \uc2e0\uacbd\ub9dd\uc744 \uc0ac\uc6a9\ud558\ub294 \ub525 \ub7ec\ub2dd\uc5d0 \uc911\uc810\uc744 \ub454 AI \uc2a4\ud0c0\ud2b8\uc5c5\uc778 Metamind\uc600\uc2b5\ub2c8\ub2e4. Metamind\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 AI \uc0ac\ub0b4 \uc5f0\uad6c\ud300\uc758 \ud575\uc2ec\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc720\uba85\ud55c \ucef4\ud4e8\ud130 \uacfc\ud559\uc790\uc774\uc790 \uc804 \uc2a4\ud0e0\ud3ec\ub4dc \uacb8\uc784 \uad50\uc218\uc778 <a href=\"https:\/\/www.socher.org\/\" target=\"_blank\" rel=\"noopener\">Richard Socher<\/a>\uac00 \uc774\ub044\ub294 \ud300\uc740 AI \ubd84\uc57c\uc758 \uc5f0\uad6c \ubc1c\uc804\uc744 \uc8fc\ub3c4\ud558\uace0 Salesforce \ud50c\ub7ab\ud3fc\uc5d0 \ub525 \ub7ec\ub2dd\uc744 \ub0b4\uc7a5\ud558\uba70 Salesforce\uc758 \uc790\uccb4 LLM(\ub300\ud615 \uc5b8\uc5b4 \ubaa8\ub378)\uc744 \uad6c\ucd95\ud558\ub294 \uc784\ubb34\ub97c \ub9e1\uc558\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud604\uc7ac Salesforce\uc758 \uc218\uc11d \uacfc\ud559\uc790\uc774\uc790 \uc804 \uc2a4\ud0e0\ud3ec\ub4dc \ub300\ud559\uad50 \ucef4\ud4e8\ud130 \uacfc\ud559 \ubd80\uad50\uc218\uc778 <a href=\"https:\/\/www.salesforce.com\/news\/stories\/alesforce-ai-research-chief-scientist-interview\/\" target=\"_blank\" rel=\"noopener\">Silvio Savarese<\/a>\uac00 \uc774\ub044\ub294 Salesforce Research \uadf8\ub8f9\uc740 227\uac1c\uc758 AI \uc5f0\uad6c \ub17c\ubb38\uacfc 300\uac1c \uc774\uc0c1\uc758 AI \ud2b9\ud5c8\ub97c \ubc1c\ud45c\ud588\uc73c\uba70 \ud504\ub86c\ud504\ud2b8 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1\uc5d0 \uad00\ud55c \ucd5c\ucd08\uc758 \uc5f0\uad6c \ub17c\ubb38 \uc911 \ud558\ub098\ub97c \ubc1c\ud45c\ud588\uc2b5\ub2c8\ub2e4. Salesforce Research\uc758 \uac00\uc7a5 \ud070 \uc131\uacf5 \uc0ac\ub840\ub294 \ube44\uc988\ub2c8\uc2a4 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \uc2e4\uc6a9\uc801\uc778 AI \uc560\ud50c\ub9ac\ucf00\uc774\uc158\ubd80\ud130 \uc138\uc0c1\uc744 \uac1c\uc120\ud560 \uc218 \uc788\ub294 AI \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ub2e4\uc591\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 <a href=\"https:\/\/www.salesforce.com\/news\/stories\/generative-ai-protein-research\/\" target=\"_blank\" rel=\"noopener\">ProGen<\/a>\uc740 2\uc5b5 8\ucc9c\ub9cc \uac1c\uc758 \ub2e8\ubc31\uc9c8 \uc11c\uc5f4\uc744 \ubc14\ud0d5\uc73c\ub85c \ud6c8\ub828\ub41c LLM\uc73c\ub85c, \uc0c8\ub85c\uc6b4 \uc57d, \ubc31\uc2e0 \ub610\ub294 \uc9c0\uc18d \uac00\ub2a5\ud55c \ud601\uc2e0\uc758 \ubb38\uc744 \uc5f4 \uc218 \uc788\ub294 \ub2e8\ubc31\uc9c8\uc744 \uc124\uacc4\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud300\uc758 \uac00\uc7a5 \uc911\uc694\ud55c \ud601\uc2e0\uc740 <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-codegen-unpacked-written-english-phrases-become-executable-code-with-conversational-ai\/\" target=\"_blank\" rel=\"noopener\">CodeGen<\/a>\uc785\ub2c8\ub2e4. \uc774\ub294 \uc790\uc5f0\uc5b4 \ud504\ub86c\ud504\ud2b8\ub97c \uc2e4\ud589 \uac00\ub2a5\ud55c APEX \ucf54\ub4dc\ub85c \ubcc0\ud658\ud558\uc5ec \uac1c\ubc1c\uc790\uac00 \ub354 \uc2a4\ub9c8\ud2b8\ud558\uac8c \uc791\uc5c5\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294 LLM\uc785\ub2c8\ub2e4. Salesforce \ucf54\ub4dc \uc0dd\uc131 CodeT5+, CodeTF \ubc0f CodeGen LLM\uc740 \ubaa8\ub450 \ub2e4\ub978 LLM\ubcf4\ub2e4 \ud6e8\uc52c \uc55e\uc11c \ubca4\uce58\ub9c8\ud0b9 \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\u201c\uc6b0\ub9ac\uc758 \ubaa9\ud45c\ub294 \uc9c1\uad00\uc801\uc774\uace0 \uc0ac\uc6a9\ud558\uae30 \uc26c\uc6b4 \ud601\uc2e0\uc801\uc778 AI \ub3c4\uad6c\ub97c \ub9cc\ub4e4\uc5b4 \uc0ac\ub78c\ub4e4\uc5d0\uac8c \ud798\uc744 \uc2e4\uc5b4\uc8fc\ub294 \uac83\uc785\ub2c8\ub2e4. \uc800\ub294 [CodeGen]\uc774 Salesforce \uc804\uccb4\uc758 \ubca0\ud0c0 \ud14c\uc2a4\ud130\ub4e4\uc5d0\uac8c \uc601\uac10\uc744 \uc8fc\ub294 \uac83\uc744 \ubcf4\uc558\uace0, \uc774\ub97c \ud1b5\ud574 \uc6b0\ub9ac\uac00 \ucf54\ub529\ud558\ub294 \ubc29\uc2dd\uc758 \ud601\uba85\uc774 \uace7 \uc784\ubc15\ud560 \uac83\uc774\ub77c\ub294 \ub099\uad00\uc801\uc778 \uc0dd\uac01\uc744 \uac16\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 Savarese\ub294 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\">\ubbf8\ub798\ub294 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uac1c\ubc29\ud615 \uc2e4\uc2dc\uac04 \uc0dd\uc131\ud615 AI\uc785\ub2c8\ub2e4.<\/h2>\n\n\n\n<p>\uc62c\ud574 \ucd08 Salesforce\ub294 \uac1c\uc778\ud654\ub41c \uc774\uba54\uc77c\uc5d0\uc11c \uc790\ub3d9 \uc0dd\uc131 \ucf54\ub4dc, \ub300\ud654 \uc694\uc57d\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uc790\ub3d9\uc73c\ub85c \ucf58\ud150\uce20\ub97c \uc0dd\uc131\ud558\ub294 \ub4f1 \uc804\uccb4 \ud50c\ub7ab\ud3fc\uc5d0 <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2023\/03\/07\/einstein-generative-ai\/\" target=\"_blank\" rel=\"noopener\">\uc0dd\uc131\ud615 AI\ub97c \uc801\uc6a9\ud558\uae30 \uc2dc\uc791<\/a>\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>&#8220;Einstein\uc740 \ub610\ud55c \uc0dd\uc131\ud615 AI\uc5d0 \uc911\uc694\ud55c \uc2e0\ub8b0 \uacc4\uce35\uc744 \uc81c\uacf5\ud558\uc5ec \ud68c\uc0ac\uc758 \ub3c5\uc810 \ub370\uc774\ud130\uac00 \uc2e4\uc218\ub85c \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378\uc5d0 \uc758\ud574 \uc218\uc9d1\ub418\uc5b4 \uc561\uc138\uc2a4 \uad8c\ud55c\uc774 \uc5c6\ub294 \uc0ac\uc6a9\uc790\uc5d0\uac8c \uc720\ucd9c\ub418\uac70\ub098 \uc870\uc9c1 \uc678\ubd80\ub85c \uc720\ucd9c\ub418\uc9c0 \uc54a\uc744 \uac83\uc774\ub77c\ub294 \ud655\uc2e0\uc744 \uae30\uc5c5\uc5d0 \uc81c\uacf5\ud569\ub2c8\ub2e4.&#8221;<\/p>\n\n\n\n<p>Clrara Shih, \uc138\uc77c\uc988\ud3ec\uc2a4 AI\uc758 CEO<\/p>\n\n\n\n<p>\uadf8\ub9ac\uace0 6\uc6d4, <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2023\/06\/12\/Ai-cloud-news\/\" target=\"_blank\" rel=\"noopener\">Salesforce<\/a>\ub294 \ubaa8\ub4e0 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc5d0 \uac78\uccd0 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uac1c\ubc29\ud615 \uc2e4\uc2dc\uac04 \uc0dd\uc131 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ucd5c\uc801\ud654\ub41c \uae30\ub2a5 \uc81c\ud488\uad70\uc744 \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. Salesforce AI\uc758 CEO, <a href=\"https:\/\/www.salesforce.com\/news\/stories\/clara-shih-ai-salesforce\/\" target=\"_blank\" rel=\"noopener\">Clara Shih<\/a>\uc5d0 \ub530\ub974\uba74 Einstein\uc740 \uc2e4\ubb34 \ud750\ub984\uc5d0 \ud1b5\ud569\ub41c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 \uc0dd\uc131\ud615 AI\ub85c \uace0\uac1d \uacbd\ud5d8\uacfc \ud68c\uc0ac \uc0dd\uc0b0\uc131\uc744 \uace0\uc18d\ud654\uc2dc\ud0a4\uace0 \ube44\uc988\ub2c8\uc2a4 \uacb0\uacfc\ub97c \uc774\ub04c\uc5b4\ub0b4\ub294 \uc5ed\ud560\uc744 \ud55c\ub2e4\uace0 \uc124\uba85\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>&#8220;\uc6b0\ub9ac\ub294 \uc0dd\uc131\ud615 AI\ub97c \uc801\uc6a9\ud558\uc5ec \ud310\ub9e4\uc790, \uc11c\ube44\uc2a4 \ub300\ub9ac\uc778, \ub9c8\ucf00\ud305 \ubc0f \ucee4\uba38\uc2a4 \uad00\ub9ac\uc790, \uac1c\ubc1c\uc790\uac00 \uc9c1\uba74\ud55c \uc8fc\uc694 \uc6b4\uc601 \uacfc\uc81c\uc640 \uae30\ud68c\ub97c \ud574\uacb0\ud558\uace0, \uadf8\ub4e4\uc758 \uc5c5\ubb34\ub97c \ubcf4\uc870\ud558\uc5ec \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc5d0\uc11c \ud574\ubc29\uc2dc\ud0a4\ub294 \ub370 \uae30\uc5ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.&#8221;\ub77c\uace0 Shih\ub294 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"salesforce-ai\">Salesforce \uc784\uc6d0\ub4e4\uc774 \uc0dd\uc131\ud615 AI\uc5d0 \ub300\ud55c \uac01\uc790\uc758 \uad00\uc810\uc744 \uacf5\uc720\ud569\ub2c8\ub2e4.<\/h2>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"https:\/\/www.salesforce.com\/kr\/hub\/crm\/what-is-generative-ai\/\" target=\"_blank\" rel=\"noopener\">\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a><\/p>\n\n\n\n<p>Einstein Trust Layer\ub294 \uace0\uac1d\uc774 \uae30\uc5c5 \ub370\uc774\ud130 \ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud568\uc73c\ub85c\uc368 \uc0dd\uc131\ud615 AI \ucc44\ud0dd\uacfc \uad00\ub828\ub41c \uc704\ud5d8 \ubb38\uc81c\ub97c \ud574\uacb0\ud569\ub2c8\ub2e4. \uc774\ub294 LLM\uc774 \ubbfc\uac10\ud55c \uace0\uac1d \ub370\uc774\ud130\ub97c \ubcf4\uc720\ud558\uc9c0 \ubabb\ud558\uac8c \ud558\uace0, \ubbfc\uac10\ud55c \ub370\uc774\ud130\ub97c LLM\uc5d0\uc11c \ubd84\ub9ac\ud568\uc73c\ub85c\uc368 \uace0\uac1d\uc774 \uc0dd\uc131\ud615 AI\uc758 \uc5c4\uccad\ub09c \uc7a0\uc7ac\ub825\uc744 \ud65c\uc6a9\ud558\uba74\uc11c\ub3c4 \ub370\uc774\ud130 \uac70\ubc84\ub10c\uc2a4 \uc81c\uc5b4\ub97c \uc720\uc9c0\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<p>Shih\ub294 \uacc4\uc18d\ud574\uc11c &#8220;Einstein\uc740 \ub610\ud55c \uc0dd\uc131\ud615 AI\uc5d0 \uc911\uc694\ud55c \uc2e0\ub8b0 \uacc4\uce35\uc744 \uc81c\uacf5\ud558\uc5ec \ud68c\uc0ac\uc758 \ub3c5\uc810 \ub370\uc774\ud130\uac00 \uc2e4\uc218\ub85c \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378\uc5d0 \uc758\ud574 \uc218\uc9d1\ub418\uc5b4 \uc561\uc138\uc2a4 \uad8c\ud55c\uc774 \uc5c6\ub294 \uc0ac\uc6a9\uc790\uc5d0\uac8c \uc720\ucd9c\ub418\uac70\ub098 \uc870\uc9c1 \uc678\ubd80\ub85c \uc720\ucd9c\ub418\uc9c0 \uc54a\uc744 \uac83\uc774\ub77c\ub294 \ud655\uc2e0\uc744 \uae30\uc5c5\uc5d0 \uc81c\uacf5\ud569\ub2c8\ub2e4.&#8221;\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\">AI\ub85c \ub370\uc774\ud130 \ubb38\uc81c \ud574\uacb0<\/h2>\n\n\n\n<p>AI\ub294 \uc5f0\ub8cc\uac00 \ub418\ub294 \ub370\uc774\ud130\uc5d0 \uc131\ub2a5\uc774 \uc88c\uc6b0\ub418\uba70, Salesforce\ub294 \uc218\ucc9c \uac1c\uc758 \uae30\uc5c5\uc774 \uadf8\ub4e4\uc758 \ubbf8\uc158-\ud06c\ub9ac\ud2f0\uceec\ud55c \uace0\uac1d \ub370\uc774\ud130\ub97c \uad00\ub9ac\ud558\ub294 \uacf3\uc785\ub2c8\ub2e4. Salesforce\uc758 \ub370\uc774\ud130 \ud50c\ub7ab\ud3fc\uc778 <a href=\"https:\/\/www.salesforce.com\/blog\/what-is-salesforce-genie\/\" target=\"_blank\" rel=\"noopener\">Data Cloud<\/a>\ub97c \ud1b5\ud574 \uace0\uac1d\uc740 Salesforce\uc5d0 \uc800\uc7a5\ub41c \ub370\uc774\ud130\ub97c \ub2e4\ub978 \ub370\uc774\ud130 \uc18c\uc2a4\uc640 \uc5f0\uacb0\ud558\uace0 \ud574\ub2f9 \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0 \uc870\ud654\uc2dc\ucf1c \uc601\uc5c5, \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305 \ubc0f \ucee4\uba38\uc2a4 \uc804\ubc18\uc5d0 \uac78\uccd0 \uace0\uac1d\uc5d0 \ub300\ud55c \uc2e4\uc2dc\uac04 \ubd84\uc11d\uae30\ub2a5\uc744 \uc0dd\uc131\ud558\uc5ec \uac1c\uc778\ubcc4 \ub9de\ucda4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc2e0\ub8b0\ud560 \uc218 \uc788\uace0 \uc548\uc804\ud55c \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 AI\uc640 Customer 360\uacfc \uacb0\ud569\ub41c \ub300\uaddc\ubaa8 \uc2e4\uc2dc\uac04 \uace0\uac1d \ub370\uc774\ud130\uc758 \uacb0\ud569\uc740 Salesforce\ub97c \ub3c5\ud2b9\ud558\uace0 #1 AI CRM\uc73c\ub85c \ub9cc\ub4dc\ub294 \uc694\uc18c\uc785\ub2c8\ub2e4. \uc774\ub294 AI \ud601\uba85\uc758 \uc2dc\uc791\uc77c \ubfd0\uc774\uba70 Salesforce\ub294 \uacc4\uc18d\ud574\uc11c \uace0\uac1d\uc744 \ubbf8\ub798\ub85c \uc774\ub04c \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai-data-crm\">AI + Data + CRM\uc73c\ub85c \uace0\uac1d \uacbd\ud5d8\uc744 \ud601\uc2e0\ud558\uc138\uc694.<\/h2>\n\n\n\n<p class=\"text-center\"><a class=\"btn btn-lg btn-primary\" href=\"\/kr\/products\/genie\/overview\/\" target=\"_blank\" rel=\"noopener\">Data Cloud \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Parker Harris\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c\uace0\uac1d\ub4e4\uc740 \uc6b0\ub9ac\ub97c \ucc3e\uc544\uc640\uc11c &#8216;\uc138\uc0c1\uc774 \ub108\ubb34 \ube68\ub9ac \ubcc0\ud558\uace0 \uc788\uc5b4\uc11c \uc548\uc804\ud558\uac8c \ub530\ub77c\uac00\ub294 \ubc29\ubc95\uc744 \ubaa8\ub974\uaca0\uc2b5\ub2c8\ub2e4&#8217;\ub77c\uace0 \ub9d0\ud569\ub2c8\ub2e4. \ub2f5\uc740 \uc6b0\ub9ac\uac00 \uc5ec\ub7ec\ubd84\uc744 \uadf8\uacf3\uc73c\ub85c \ub370\ub824\uac08 \uac83\uc774\uace0 \uc9c0\uae08 \ub2f9\uc7a5 \ucd5c\uace0\uc758 \uc778\uc7ac\ub4e4\uc774 \uadf8 \uc77c\uc744 \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.&#8221;<\/p>\n\n\n\n<p><i>\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc0dd\uc131\ud615 AI \uc81c\ud488\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \ub0b4\uc6a9\uc744 \ubcf4\ub824\uba74 <\/i><a href=\"https:\/\/www.salesforce.com\/products\/artificial-intelligence\/?d=7010M000001yE38&amp;internal=true\" target=\"_blank\" rel=\"noopener\"><i>\uc5ec\uae30<\/i><\/a><i>\ub85c \uc774\ub3d9\ud558\uc138\uc694.<\/i><\/p>\n\n\n\n<p><i>\ud3b8\uc9d1\uc790 \ub178\ud2b8: \uc774 \uae30\uc0ac\ub294 \uc6d0\ub798 2023\ub144 6\uc6d4 12\uc77c\uc5d0 \uac8c\uc2dc\ub418\uc5c8\uc73c\uba70 \ucd5c\uc2e0 \ub0b4\uc6a9\uc744 \ubc18\uc601\ud558\uc5ec 2023\ub144 8\uc6d4 25\uc77c\uc5d0 \uc5c5\ub370\uc774\ud2b8\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc5b8\uc81c\ubd80\ud130 AI \uc6b0\uc120 \uae30\uc5c5\uc774 \ub418\uc5c8\uc744\uae4c\uc694? Salesforce AI \ud601\uc2e0\uc758 \uc774\ub984\uc774\uc790 \uc5bc\uad74\uc778 Einstein\uc758 \ucd9c\uc2dc \uc774\uc804\uacfc \uc774\ud6c4\uc5d0 \uc5b4\ub5a4 \uc77c\uc774 \uc77c\uc5b4\ub0ac\uc744\uae4c\uc694? \ub2e4\uc74c \uc544\ud2f0\ud074\uc744 \ud1b5\ud574 \uae00\ub85c\ubc8c No.1 AI CRM \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 10\ub144 \ub3d9\uc548 \uac78\uc5b4\uc628 AI \uc5ed\uc0ac, \uadf8 \uc5ec\uc815\uc744&hellip;<\/p>\n","protected":false},"author":805,"featured_media":454,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[20,104,164],"coauthors":[8],"class_list":["post-456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-agentic-ai","blog-ai","blog-trusted-ai"],"yoast_head":"<!-- This site is optimized 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