{"id":4786,"date":"2026-06-12T00:49:21","date_gmt":"2026-06-11T15:49:21","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=4786"},"modified":"2026-06-12T01:19:04","modified_gmt":"2026-06-11T16:19:04","slug":"agentforce-world-tour-korea-2026-customer-stories","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/agentforce-world-tour-korea-2026-customer-stories\/","title":{"rendered":"Agentforce World Tour Korea 2026\uc5d0\uc11c \uacf5\uac1c\ub41c \ubaa8\ub4e0 \uace0\uac1d \uc0ac\ub840, \ud55c \ub208\uc5d0 \ud655\uc778\ud558\uae30"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-agentic-enterprise-\uc0ac\ub78c\uacfc-ai-\uc5d0\uc774\uc804\ud2b8\uac00-\ud568\uaed8-\ub9cc\ub4dc\ub294-\uace0\uac1d-\uc131\uacf5\">\ud83e\udebdAgentic Enterprise, \uc0ac\ub78c\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \ud568\uaed8 \ub9cc\ub4dc\ub294 \uace0\uac1d \uc131\uacf5<\/h2>\n\n\n\n<p>Salesforce Agentforce World Tour Korea 2026\uc5d0\uc11c \ud55c\uad6d\uc758 \uc8fc\uc694 \uae30\uc5c5\ub4e4\uc774 \uc9c1\uc811 \ubb34\ub300\uc5d0 \uc62c\ub77c \uc790\uc2e0\ub4e4\uc758 AI \uc804\ud658 \uc5ec\uc815\uc744 \uacf5\uc720\ud588\uc2b5\ub2c8\ub2e4. \uc774\ubc88 \ud589\uc0ac\uc758 \ud575\uc2ec \uba54\uc2dc\uc9c0\ub294 \ub2e8 \ud558\ub098\uc600\uc2b5\ub2c8\ub2e4. <strong>&#8220;Agentic Enterprise&#8221;<\/strong> \u2014 \uc0ac\ub78c\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \ud568\uaed8 \uace0\uac1d \uc131\uacf5\uc744 \uc774\ub044\ub294 \uc0c8\ub85c\uc6b4 \ube44\uc988\ub2c8\uc2a4 \ud328\ub7ec\ub2e4\uc784\uc785\ub2c8\ub2e4. \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130\uc640 \ud1b5\ud569\ub41c \ud50c\ub7ab\ud3fc \uc704\uc5d0\uc11c, \uae30\uc5c5\uc740 \uc774\uc81c AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc790\uc720\ub86d\uac8c \uad6c\ucd95\ud558\uace0 \ubb34\ud55c\ud788 \ud655\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><strong>\ud83d\udc49 <a href=\"https:\/\/www.salesforce.com\/plus\/experience\/agentforce_world_tour_korea_2026\/series\/best_of_agentforce_world_tour_korea_2026\/episode\/episode-s1e1\">\uae30\uc870 \uc5f0\uc124 \ub2e4\uc2dc\ubcf4\uae30<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-agentic-enterprise\ub780-\ubb34\uc5c7\uc778\uac00\">\u2728 Agentic Enterprise\ub780 \ubb34\uc5c7\uc778\uac00?<\/h2>\n\n\n\n<p>Agentic Enterprise\ub294 \ub2e8\uc21c\ud55c AI \uc790\ub3d9\ud654\ub97c \ub118\uc5b4, \uc0ac\ub78c\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc720\uae30\uc801\uc73c\ub85c \ud611\ub825\ud558\uc5ec \uace0\uac1d \uacbd\ud5d8\uc744 \ud601\uc2e0\ud558\ub294 \uc0c8\ub85c\uc6b4 \uae30\uc5c5 \uc6b4\uc601 \ubaa8\ub378\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130<\/strong>: Data Cloud\ub97c \ud1b5\ud574 \uc0ac\uc77c\ub85c\ud654\ub41c \ub370\uc774\ud130\ub97c \ud1b5\ud569, AI\uc758 \ud310\ub2e8 \uadfc\uac70\ub97c \uac15\ud654<\/li>\n\n\n\n<li><strong>\ud1b5\ud569\ub41c \ud50c\ub7ab\ud3fc<\/strong>: CRM + AI + \ub370\uc774\ud130\uac00 \ud558\ub098\uc758 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc791\ub3d9<\/li>\n\n\n\n<li><strong>\ubb34\ud55c\ud55c \ud655\uc7a5\uc131<\/strong>: Agentforce\ub85c \uc138\uc77c\uc988, \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305 \uc804\ubc18\uc5d0 AI \uc5d0\uc774\uc804\ud2b8 \ubc30\ud3ec<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\ubaa9\ucc28\">\ubaa9\ucc28<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#\ud3ec\uc2a4\ucf54\">\ud3ec\uc2a4\ucf54<\/a><\/li>\n\n\n\n<li><a href=\"#\ubb34\uc2e0\uc0ac\">\ubb34\uc2e0\uc0ac<\/a><\/li>\n\n\n\n<li><a href=\"#KB\uc740\ud589\">KB\uc740\ud589<\/a><\/li>\n\n\n\n<li><a href=\"#\uc7a1\ucf54\ub9ac\uc544\">\uc6cd\uc2a4\ud53c\uc5b4(\uc7a1\ucf54\ub9ac\uc544)<\/a><\/li>\n\n\n\n<li><a href=\"#LG-CNS\">LG CNS<\/a><\/li>\n\n\n\n<li><a href=\"#\uc720\ud55c\ud0b4\ubc8c\ub9ac\">\uc720\ud55c\ud0b4\ubc8c\ub9ac<\/a><\/li>\n\n\n\n<li><a href=\"#h-7-cj-freshway-\uc720\ud1b5-\uc2dd\ud488\uc758-\uace0\uac1d-\uad00\ub9ac-\ud601\uc2e0\">CJ Freshway<\/a><\/li>\n\n\n\n<li><a href=\"#h-8-\ub124\ud398\uc2a4-\ubc18\ub3c4\uccb4-\uc81c\uc870-\uc0b0\uc5c5\uc758-salesforce-\ud65c\uc6a9\" type=\"internal\" id=\"#h-8-\ub124\ud398\uc2a4-\ubc18\ub3c4\uccb4-\uc81c\uc870-\uc0b0\uc5c5\uc758-salesforce-\ud65c\uc6a9\">\ub124\ud398\uc2a4<\/a><\/li>\n\n\n\n<li><a href=\"#h-9-\uacbd\ub3d9\ub098\ube44\uc5d4-mulesoft\ub85c-\uc5f0\uacb0\ub41c-\uc2a4\ub9c8\ud2b8-\ud329\ud1a0\ub9ac\">\uacbd\ub3d9\ub098\ube44\uc5d4<\/a><\/li>\n\n\n\n<li><a href=\"#h-10-\uce74\ud1b5\ub839-ds-\uc624\ud1a0-smb\ub3c4-\uac00\ub2a5\ud55c-ai-\uc601\uc5c5-\ud601\uc2e0\">\uce74\ud1b5\ub839(DS Auto)<\/a><\/li>\n\n\n\n<li><a href=\"#h-11-\ub9ac\ub9cc\ucf54\ub9ac\uc544-ai\ub85c-\uace0\ub3c4\ud654\ub41c-\uace0\uac1d-\uc0c1\ub2f4\">\ub9ac\ub9cc\ucf54\ub9ac\uc544<\/a><\/li>\n\n\n\n<li><a href=\"#h-13-\ud06c\ub798\ud504\ud1a4-slack-ai\ub85c-\uac8c\uc784-\uac1c\ubc1c-\ud611\uc5c5-\ud601\uc2e0\">\ud06c\ub798\ud504\ud1a4<\/a><\/li>\n\n\n\n<li><a href=\"#h-14-\uc720\ub2c8\ud3ec\uc2a4\ud2b8-\uc870\uc9c1\ubb38\ud654\ub97c-\ubc14\uafb8\ub294-slack\">\uc720\ub2c8\ud3ec\uc2a4\ud2b8<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\ud55c\uad6d-\uae30\uc5c5\ub4e4\uc758-real-story\">\ud83c\udfc6 \ud55c\uad6d \uae30\uc5c5\ub4e4\uc758 Real Story<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\ud3ec\uc2a4\ucf54\">1. \ud3ec\uc2a4\ucf54 \u2014 \uc81c\uc870 \uc0b0\uc5c5\uc758 AI \uc804\ud658<\/h3>\n\n\n\n<p>\ud3ec\uc2a4\ucf54\ub294 Salesforce \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\uc640 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569, \ubcf5\uc7a1\ud55c B2B \uc601\uc5c5 \uc0ac\uc774\ud074\uc744 \ud6a8\uc728\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI \uae30\ubc18\uc758 \ub370\uc774\ud130 \uc778\uc0ac\uc774\ud2b8\ub85c \uace0\uac1d\ubcc4 \ub9de\ucda4 \ub300\uc751\uc774 \uac00\ub2a5\ud574\uc84c\uc73c\uba70, \uae00\ub85c\ubc8c \uc601\uc5c5\ud300\uc758 \ud611\uc5c5 \uc18d\ub3c4\ub97c \ub192\uc774\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \uc81c\uc870, B2B \uc601\uc5c5 \ud601\uc2e0, \ub370\uc774\ud130 \ud1b5\ud569, \uae00\ub85c\ubc8c \ud611\uc5c5<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\ubb34\uc2e0\uc0ac\">2. \ubb34\uc2e0\uc0ac \u2014 \ud328\uc158 \ud50c\ub7ab\ud3fc\uc758 \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0<\/h3>\n\n\n\n<p>\ubb34\uc2e0\uc0ac\ub294 \ub2e8\uc77c \ucf54\uc5b4\ub85c \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc\uc744 \uc9c0\uc6d0\ud558\ub294 &#8216;OCMP(One Core Multi Platform)&#8217; \uc804\ub7b5\uacfc \uc138\uc77c\uc988\ud3ec\uc2a4 \uae00\ub85c\ubc8c \ud45c\uc900 \uc778\ud504\ub77c\ub97c \uacb0\ud569\ud574 \ube44\uc988\ub2c8\uc2a4 \ud6a8\uc728\uc131\uacfc \ud655\uc7a5\uc131\uc744 \uadf9\ub300\ud654\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \ubb34\uc870\uac74\uc801\uc778 \ud2b8\ub80c\ub4dc \ucd94\uc885\uc744 \uc9c0\uc591\ud558\uace0 \ucca0\uc800\ud55c ROI \uac80\uc99d\uc5d0 \uae30\ubc18\ud55c \uc2e4\ub9ac\uc801\uc778 AI \uae30\uc220 \uc218\uc6a9\uc744 \ud1b5\ud574 \uc2a4\uc2a4\ub85c \ud310\ub2e8\ud558\uace0 \uac00\ub3d9\ud558\ub294 &#8216;AI Native Enterprise&#8217; \uc0dd\ud0dc\uacc4\ub85c \uc9c4\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \uc774\ucee4\uba38\uc2a4, AI Native, Slack<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"KB\uc740\ud589\">3. KB\uc740\ud589 \u2014 \uae08\uc735\uad8c AI \uc5d0\uc774\uc804\ud2b8\uc758 \ud604\uc2e4<\/h3>\n\n\n\n<p>KB\uad6d\ubbfc\uc740\ud589\uc740 Salesforce Experience Cloud\ub97c \uae30\ubc18\uc73c\ub85c \ud50c\ub7ab\ud3fc\uacfc \uc785\uc810 \ud310\ub9e4\uc790(SME)\uc758 \uc8fc\uc694 \uc5c5\ubb34 \uc5ec\uc815 \uacf3\uacf3\uc5d0 \ud544\uc218 \uae08\uc735 \uc11c\ube44\uc2a4\ub97c \uc790\uc5f0\uc2a4\ub7fd\uac8c \uc5f0\uacb0\ud55c &#8216;\ud30c\ud2b8\ub108 \ud3ec\ud138&#8217; \ubaa8\ub378\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \uc801\uc7ac\uc801\uc18c\uc5d0 \uc81c\uacf5\ub418\ub294 \ub9de\ucda4\ud615 \ub300\ucd9c \ubc0f \uc815\uc0b0 \uc11c\ube44\uc2a4\uc640 AI \uc5d0\uc774\uc804\ud2b8\uc758 \uc5c5\ubb34 \uc9c0\uc6d0\uc744 \uacb0\ud569\ud558\uc5ec, \ud50c\ub7ab\ud3fc\uacfc \ud310\ub9e4\uc790, \uc740\ud589 3\uc790 \ubaa8\ub450\uac00 \ub3d9\ubc18 \uc131\uc7a5\ud560 \uc218 \uc788\ub294 \ud601\uc2e0\uc801\uc778 \uc784\ubca0\ub514\ub4dc \uae08\uc735 \uc0dd\ud0dc\uacc4\ub97c \uc81c\uc2dc\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \uae08\uc735, Experience Cloud, \ub3d9\ubc18 \uc131\uc7a5 \uc0dd\ud0dc\uacc4<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\uc7a1\ucf54\ub9ac\uc544\">4. \uc6cd\uc2a4\ud53c\uc5b4(\uc7a1\ucf54\ub9ac\uc544) \u2014 HR \ud50c\ub7ab\ud3fc\uc758 \uc601\uc5c5 \uc0dd\uc0b0\uc131 \ud601\uc2e0<\/h3>\n\n\n\n<p>HR \ud50c\ub7ab\ud3fc \uc6cd\uc2a4\ud53c\uc5b4\ub294 Salesforce\ub97c \ud1b5\ud574 \uc601\uc5c5 \uc804 \uacfc\uc815\uc744 &#8216;\uc0ac\uc804 \uc900\ube44, \uace0\uac1d \ub300\uc751, \ud6c4\uc18d \uc870\uce58&#8217;\uc758 3\ub2e8\uacc4\ub85c \ub098\ub204\uc5b4 AI\ub97c \uc801\uc6a9\ud558\ub294 \uc601\uc5c5 \uc870\uc9c1 \uccb4\uc9c8 \uac1c\uc120(AX) \uc0ac\ub840\ub97c \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. AI \uae30\ubc18\uc758 \uae30\ud68c \uc810\uc218 \uc0b0\uc815\uc73c\ub85c \uc5c5\ubb34 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\uace0, \uace0\uac1d\uacfc\uc758 \ud1b5\ud654 \ub9e5\ub77d\uc744 \ubd84\uc11d\ud55c \ub9de\ucda4\ud615 \uc0c1\ud488 \ucd94\ucc9c\uc740 \ubb3c\ub860 \ub300\ud654 \ub0b4\uc6a9 \uc694\uc57d \ubc0f \ucf54\uce6d \ud53c\ub4dc\ubc31\uae4c\uc9c0 \uc81c\uacf5\ud558\uc5ec \uc2e4\uc81c \uc601\uc5c5 \ud604\uc7a5\uc758 \ud6a8\uc728\uc744 \uadf9\ub300\ud654\ud558\ub294 \uad6c\uccb4\uc801\uc778 \uacfc\uc815\uc744 \ubcf4\uc5ec\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: HR\/\ucc44\uc6a9, \uc601\uc5c5 \uc790\ub3d9\ud654, CRM, \uc0dd\uc0b0\uc131<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"LG-CNS\">5. LG CNS \u2014 \uc5d4\ud130\ud504\ub77c\uc774\uc988 AI\uc758 \ucc99\ub3c4<\/h3>\n\n\n\n<p>LG CNS\ub294 \uc790\uc0ac\uc758 \ud074\ub77c\uc6b0\ub4dc \uad00\ub9ac \ud50c\ub7ab\ud3fc &#8216;CloudXper&#8217;\uc5d0 \ud0dc\ube14\ub85c\uc758 API\uc640 MCP(Model Context Protocol)\ub97c \uc5f0\ub3d9\ud558\uc5ec, \ud074\ub77c\uc6b0\ub4dc \uc790\uc6d0 \ubc0f \ube44\uc6a9 \ubd84\uc11d\ubd80\ud130 \ubcf4\uace0\uc11c \uc790\ub3d9 \uc0dd\uc131\uae4c\uc9c0 \uad6c\ud604\ud558\ub294 AX \ud601\uc2e0 \uc804\ub7b5\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \ud0dc\ube14\ub85c\ub97c \ud1b5\ud574 AI \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc815\ud655\ud55c \ub370\uc774\ud130\ub97c \uc81c\uacf5\ud558\uc5ec AI\uc758 \uc624\ub958\ub97c \ubc29\uc9c0\ud558\uace0, \uacb0\uacfc\uc801\uc73c\ub85c \uc5c5\ubb34 \ubcf4\uace0 \ubc0f \uc2e0\uaddc \uc2dc\uc2a4\ud15c \uad6c\ucd95\uc5d0 \ub4dc\ub294 \uc2dc\uac04\uacfc \ub9ac\uc18c\uc2a4\ub97c \ud68d\uae30\uc801\uc73c\ub85c \ub2e8\ucd95\ud55c \uc2e4\uc81c \uc131\uacf5 \uc0ac\ub840\ub97c \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/customer-stories\/lgcns\/\">\uace0\uac1d \uc0ac\ub840 \ub354 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: IT \uc11c\ube44\uc2a4, Tableau, \uacb0\uacfc \ud574\uc11d, Task \uc790\ub3d9\ud654<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-\uc720\ud55c\ud0b4\ubc8c\ub9ac-\ub9c8\ucf00\ud305-\uc790\ub3d9\ud654\uc640-\ucee4\ubba4\ub2c8\ud2f0\uc758-\ud798\">6. \uc720\ud55c\ud0b4\ubc8c\ub9ac \u2014 \ub9c8\ucf00\ud305 \uc790\ub3d9\ud654\uc640 \ucee4\ubba4\ub2c8\ud2f0\uc758 \ud798<\/h3>\n\n\n\n<p id=\"\uc720\ud55c\ud0b4\ubc8c\ub9ac\">\uc720\ud55c\ud0b4\ubc8c\ub9ac\ub294 B2B \ub9c8\ucf00\ud305 \ud658\uacbd\uc5d0\uc11c \ub2e8\ud3b8\uc801\uc778 \ucea0\ud398\uc778\uc758 \ud55c\uacc4\ub97c \uadf9\ubcf5\ud558\uae30 \uc704\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4 MCAE(Marketing Cloud Account Engagement)\ub97c \ub3c4\uc785\ud558\uc5ec, \uace0\uac1d\uc758 \uc7a5\uae30\uc801\uc778 \uc5ec\uc815\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uce21\uc815\ud558\ub294 &#8216;\ucee4\uc2a4\ud130\uba38 \ub9c8\ucf00\ud305&#8217; \uccb4\uacc4\ub97c \uad6c\ucd95\ud55c \uacfc\uc815\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ub2e8\uc21c\ud55c \ub9c8\ucf00\ud305 \uc790\ub3d9\ud654\ub97c \ub118\uc5b4 \ub204\uc801\ub41c \uc811\uc810 \ub370\uc774\ud130\ub97c \uc601\uc5c5 \ubb34\uae30\ub85c \ud655\uc7a5\ud568\uc73c\ub85c\uc368, \ubd80\uc11c \uac04 \uc2dc\ub108\uc9c0\ub97c \ucc3d\ucd9c\ud558\uace0 \uc7a5\uae30 \uc7a0\uc7ac \uace0\uac1d\uc744 \uc2e4\uc81c \ub9ac\ub4dc\ub85c \uae68\uc6b0\ub294 \uc2e4\uc9c8\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5 \uc131\uacfc\ub97c \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \uc18c\ube44\uc7ac, Marketing Cloud, \ucee4\ubba4\ub2c8\ud2f0, \uace0\uac1d \uc0dd\uc560\uac00\uce58<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-cj-freshway-\uc720\ud1b5-\uc2dd\ud488\uc758-\uace0\uac1d-\uad00\ub9ac-\ud601\uc2e0\">7. CJ Freshway \u2014 \uc720\ud1b5\/\uc2dd\ud488\uc758 \uace0\uac1d \uad00\ub9ac \ud601\uc2e0<\/h3>\n\n\n\n<p>CJ\ud504\ub808\uc2dc\uc6e8\uc774\ub294 \ub2e8 3\uba85\uc758 \ud50c\ub7ab\ud3fc \uc6b4\uc601 \uc778\ub825\uc774\ub77c\ub294 \ud55c\uacc4\ub97c \uadf9\ubcf5\ud558\uace0 \uc548\uc804\ud55c \uac1c\ubc1c \uac00\ub4dc\ub808\uc77c\uc744 \ud655\ubcf4\ud558\uae30 \uc704\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 Agentforce\ub97c \ub3c4\uc785\ud55c \uacfc\uc815\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \uac1c\ubc1c \uacfc\uc815\uc5d0\uc11c \ub3c4\uc785\ud55c Agentforce Vibes\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc2dc\uc2a4\ud15c \ub0b4 \uad6c\uc131\ub41c \uc124\uc815\uacfc \ub370\uc774\ud130\ub97c \ubc14\ud0d5\uc73c\ub85c \ud604\uc7ac\uc758 \uc5c5\ubb34 \ud658\uacbd \uad6c\uc870\ub97c \uc815\ud655\ud788 \uc774\ud574\ud558\uc5ec \uc2e4\uc81c \uc6b4\uc601 \ud658\uacbd\uc5d0 \ub531 \ub9de\ub294 \uacb0\uacfc\ubb3c\uc744 \uc81c\uacf5\ud574 \uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uac1c\ubc1c \uc804 \uacfc\uc815\uc758 \uc0dd\uc0b0\uc131\uc744 10~20% \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \uc544\ub080 \ub9ac\uc18c\uc2a4\ub97c \ud604\uc7a5 \ubc00\ucc29 \uc601\uc5c5 \uc9c0\uc6d0\uc5d0 \uc9d1\uc911 \ud22c\uc785\ud558\uc5ec \uad81\uadf9\uc801\uc73c\ub85c \ud604\uc7a5 \uc601\uc5c5 \uc0dd\uc0b0\uc131\uc744 2\ubc30\ub85c \ub04c\uc5b4\uc62c\ub9ac\uaca0\ub2e4\ub294 \ud601\uc2e0 \ubaa9\ud45c\ub97c \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \uc720\ud1b5\/\uc2dd\ud488, RCG, Agentforce, Low-Code \uae30\ubc18 \ube44\uc988\ub2c8\uc2a4 \uc11c\ud3ec\ud2b8<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-8-\ub124\ud398\uc2a4-\ubc18\ub3c4\uccb4-\uc81c\uc870-\uc0b0\uc5c5\uc758-salesforce-\ud65c\uc6a9\">8. \ub124\ud398\uc2a4 \u2014 \ubc18\ub3c4\uccb4\/\uc81c\uc870 \uc0b0\uc5c5\uc758 Salesforce \ud65c\uc6a9<\/h3>\n\n\n\n<p>\ub124\ud398\uc2a4\ub294 \uc81c\uc870 \ud604\uc7a5\uc758 80% \uc774\uc0c1\uc774 \uacaa\uace0 \uc788\ub294 \ub370\uc774\ud130 \uc0ac\uc77c\ub85c \ubb38\uc81c\ub97c \uc9c0\uc801\ud558\uba70, \uc131\uacf5\uc801\uc778 AI \ub3c4\uc785\uc744 \uc704\ud574\uc11c\ub294 \ud769\uc5b4\uc9c4 \uc2dc\uc2a4\ud15c\uacfc \ub370\uc774\ud130\ub97c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uae30\ubc18 \uc704\uc5d0\uc11c \uba3c\uc800 \uc5f0\uacb0\ud574\uc57c \ud55c\ub2e4\uace0 \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4. \uc774\uc5d0 \ub300\ud55c \ud574\uacb0\ucc45\uc73c\ub85c Informatica \uae30\ubc18\uc758 \ub370\uc774\ud130 \ud1b5\ud569 \ubc0f \uac70\ubc84\ub10c\uc2a4 \uccb4\uacc4\ub97c \uad6c\ucd95\ud558\uc5ec, AI\uac00 \uc2e4\uc81c \uc758\uc0ac\uacb0\uc815\uacfc \uc2e4\ud589\uc73c\ub85c \uc774\uc5b4\uc9c0\uac8c \ub9cc\ub4dc\ub294 &#8216;Agentic Enterprise&#8217; \uad6c\ud604 \ubc29\uc548\uc744 \uc120\ub3c4 \uae30\uc5c5 \uc0ac\ub840\uc640 \ud568\uaed8 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/blog\/informatica-customer-stories\/\" type=\"link\" id=\"https:\/\/www.salesforce.com\/kr\/blog\/informatica-customer-stories\/\">Informatica \uace0\uac1d \uc0ac\ub840 \ub354 \ubcf4\ub7ec \uac00\uae30<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \ubc18\ub3c4\uccb4\/\uc81c\uc870, Informatica, \uc218\uc694 \uc608\uce21, \uc0dd\uc0b0 \ucd5c\uc801\ud654<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-9-\uacbd\ub3d9\ub098\ube44\uc5d4-mulesoft\ub85c-\uc5f0\uacb0\ub41c-\uc2a4\ub9c8\ud2b8-\ud329\ud1a0\ub9ac\">9. \uacbd\ub3d9\ub098\ube44\uc5d4 \u2014 MuleSoft\ub85c \uc5f0\uacb0\ub41c \uc2a4\ub9c8\ud2b8 \ud329\ud1a0\ub9ac<\/h3>\n\n\n\n<p>\uacbd\ub3d9\ub098\ube44\uc5d4\uc740 \uae30\uc874 \uc2dc\uc2a4\ud15c\uc758 \ubcf5\uc7a1\ud55c \uc5f0\uacb0 \ubc29\uc2dd(Point-to-Point, DB-Link)\uc774 \uc57c\uae30\ud558\ub294 \uad00\ub9ac \ud55c\uacc4\ub97c \uadf9\ubcf5\ud558\uae30 \uc704\ud574, MuleSoft\ub97c \ub3c4\uc785\ud558\uc5ec \uadf8\ub8f9\uc0ac \uc804\uccb4\uc758 &#8216;\uc778\ud130\ud398\uc774\uc2a4 \ud1b5\ud569 \uad00\ub9ac \uac70\ubc84\ub10c\uc2a4&#8217;\ub97c \uad6c\ucd95\ud55c \uc0ac\ub840\ub97c \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc57d 900\uc5ec \uac1c\uc758 \uc778\ud130\ud398\uc774\uc2a4\ub97c \ud45c\uc900\ud654\ub41c API \uae30\ubc18\uc73c\ub85c \uc131\uacf5\uc801\uc73c\ub85c \uc804\ud658\ud558\uc5ec \uac1c\ubc1c \uc0dd\uc0b0\uc131\uacfc API \uc7ac\uc0ac\uc6a9\uc131\uc744 \ub192\uc774\uace0, \uc804\uc0ac\uc801\uc778 \uc6b4\uc601 \uc548\uc815\uc131\uc744 \ud06c\uac8c \uac15\ud654\ud55c \uc131\uacfc\ub97c \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud575\uc2ec \ud0a4\uc6cc\ub4dc: \uc81c\uc870\/IoT, MuleSoft, \uc2dc\uc2a4\ud15c \ud1b5\ud569, \uc2a4\ub9c8\ud2b8 \ud329\ud1a0\ub9ac<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-10-\uce74\ud1b5\ub839-ds-\uc624\ud1a0-smb\ub3c4-\uac00\ub2a5\ud55c-ai-\uc601\uc5c5-\ud601\uc2e0\">10. \uce74\ud1b5\ub839(DS \uc624\ud1a0) \u2014 SMB\ub3c4 \uac00\ub2a5\ud55c AI \uc601\uc5c5 \ud601\uc2e0<\/h3>\n\n\n\n<p>\uce74\ud1b5\ub839\uc740 \uc911\uace0\ucc28 \uc2dc\uc7a5\uc758 \uace0\uc9c8\uc801\uc778 \uc2e0\ub8b0 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4 CRM\uacfc \uc2ac\ub799\uc744 \ub3c4\uc785\ud558\uc5ec, \ub2f4\ub2f9\uc790 \uac1c\uc778\uc758 \uac10\uc774\ub098 \uae30\uc5b5\uc5d0 \uc758\uc874\ud558\ub358 \uc601\uc5c5 \ubc29\uc2dd\uc744 \ub370\uc774\ud130 \uae30\ubc18\uc758 \ud22c\uba85\ud55c \uc2dc\uc2a4\ud15c \uc911\uc2ec\uc73c\ub85c \uc804\ud658\ud55c \uacfc\uc815\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d\uc758 \ubaa8\ub4e0 \uc0c1\ub2f4 \uc774\ub825\uc744 \ud68c\uc0ac\uc758 \ub370\uc774\ud130 \uc790\uc0b0\uc73c\ub85c \ucd95\uc801\ud558\uc5ec \ub9de\ucda4\ud615 \ucc28\ub7c9 &#8216;\uc120\ud0dd&#8217;\uc744 \ub3d5\ub294 \uace0\uac1d \uc911\uc2ec \uc11c\ube44\uc2a4\ub97c \uc2e4\ud604\ud558\uace0, \ud5a5\ud6c4 AI \ub3c4\uc785\uc5d0 \ud544\uc218\uc801\uc778 \ud0c4\ud0c4\ud55c \ub370\uc774\ud130 \uae30\ubc18\uc744 \uc120\uc81c\uc801\uc73c\ub85c \ub9c8\ub828\ud55c \uc131\uacfc\ub97c \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/customer-stories\/ds-auto\/\">\uace0\uac1d \uc0ac\ub840 \ub354 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \uc790\ub3d9\ucc28\/SMB, Salesforce Starter, \ub370\uc774\ud130 \uc790\uc0b0\ud654, \uc601\uc5c5 \ud6a8\uc728\ud654<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-11-\ub9ac\ub9cc\ucf54\ub9ac\uc544-ai\ub85c-\uace0\ub3c4\ud654\ub41c-\uace0\uac1d-\uc0c1\ub2f4\">11. \ub9ac\ub9cc\ucf54\ub9ac\uc544 \u2014 AI\ub85c \uace0\ub3c4\ud654\ub41c \uace0\uac1d \uc0c1\ub2f4<\/h3>\n\n\n\n<p>\ub9ac\ub9cc\ucf54\ub9ac\uc544\ub294 17\uac1c\uad6d\uc73c\ub85c \ud655\uc7a5\ud558\ub294 \uae00\ub85c\ubc8c \ud5ec\uc2a4 \ubc0f \ubdf0\ud2f0 \ube44\uc988\ub2c8\uc2a4\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uc6b4\uc601\ud558\uae30 \uc704\ud574, Snowflake\ub97c \ub2e8\uc77c \ub370\uc774\ud130 \uc18c\uc2a4\ub85c \ub450\uace0 \uad6d\uac00\ubcc4 KPI \uae30\uc900\uc744 \uc644\ubcbd\ud558\uac8c \ud45c\uc900\ud654\ud558\ub294 BI \uc804\ub7b5\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c, Tableau\ub97c \ub2e8\uc21c\ud55c \uc2dc\uac01\ud654 \ub3c4\uad6c\uac00 \uc544\ub2cc \uacbd\uc601\uc9c4\uc758 \ubaa8\ubc14\uc77c \ud658\uacbd\uacfc \uc2e4\uc2dc\uac04 \uc778\uc0ac\uc774\ud2b8 \ub3c4\ucd9c\uc744 \uc9c0\uc6d0\ud558\ub294 \uc804\uc0ac\uc801\uc778 &#8216;\uc758\uc0ac\uacb0\uc815 \uc778\ud504\ub77c&#8217;\ub85c \ud65c\uc6a9\ud558\uba70 \ub370\uc774\ud130 \uae30\ubc18\uc758 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \uc774\ub04c\uace0 \uc788\ub2e4\uace0 \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \ud5ec\uc2a4\/\ubdf0\ud2f0, Tableau, \uae00\ub85c\ubc8c KPI \ud45c\uc900\ud654, \uc758\uc0ac\uacb0\uc815 \uc778\ud504\ub77c<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-13-\ud06c\ub798\ud504\ud1a4-slack-ai\ub85c-\uac8c\uc784-\uac1c\ubc1c-\ud611\uc5c5-\ud601\uc2e0\">13. \ud06c\ub798\ud504\ud1a4 \u2014 Slack AI\ub85c \uac8c\uc784 \uac1c\ubc1c \ud611\uc5c5 \ud601\uc2e0<\/h3>\n\n\n\n<p>\ud06c\ub798\ud504\ud1a4\uc740 \ub2e8\uc21c\ud55c \uc0ac\ub0b4 \ucc57\ubd07\uc744 \ub118\uc5b4, \uc0ac\ub78c\ucc98\ub7fc \uc9c1\uc811 \ucef4\ud4e8\ud130 \ud654\uba74\uc744 \ubcf4\uace0 \uc2a4\uc2a4\ub85c \ud310\ub2e8\ud558\uc5ec \uc77c\ud558\ub294 \uc9c4\uc9dc AI \ub3d9\ub8cc(&#8216;KIRA&#8217;)\ub97c \uc790\uccb4 \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub6f0\uc5b4\ub09c \ub3c5\uc790\uc801 \uae30\uc220\ub825\uc73c\ub85c \uc138\uacc4\uc801\uc778 AI \uc5c5\ubb34 \ud3c9\uac00\uc5d0\uc11c 2\uc704\ub97c \uae30\ub85d\ud588\uc73c\uba70, \uc774\uc81c\ub294 \ud2b9\uc815 \uc5c5\ubb34\ub97c \uc804\ub2f4\ud558\ub294 \ub9de\ucda4\ud615 AI \uc804\ubb38\uac00\uae4c\uc9c0 \uc790\uc720\uc790\uc7ac\ub85c \ub9cc\ub4e4\uc5b4\ub0b4\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc<\/strong>: \uac8c\uc784, Slack AI, \ub9de\ucda4\ud615 AI\uc804\ubb38\uac00(\ubc84\ud2f0\uceec \uc5d0\uc774\uc804\ud2b8)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-14-\uc720\ub2c8\ud3ec\uc2a4\ud2b8-\uc870\uc9c1\ubb38\ud654\ub97c-\ubc14\uafb8\ub294-slack\">14. \uc720\ub2c8\ud3ec\uc2a4\ud2b8 \u2014 \uc870\uc9c1\ubb38\ud654\ub97c \ubc14\uafb8\ub294 Slack<\/h3>\n\n\n\n<p>\uc720\ub2c8\ud3ec\uc2a4\ud2b8\ub294 Slack\uc744 \ub2e8\uc21c\ud55c \uba54\uc2e0\uc800\uac00 \uc544\ub2cc \uc870\uc9c1\ubb38\ud654 \ud601\uc2e0\uc758 \ub3c4\uad6c\ub85c \ud65c\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. 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