{"id":5122,"date":"2026-07-15T10:02:46","date_gmt":"2026-07-15T01:02:46","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=5122"},"modified":"2026-07-15T10:02:47","modified_gmt":"2026-07-15T01:02:47","slug":"dx-to-ax","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/dx-to-ax\/","title":{"rendered":"DX\uc5d0\uc11c AX\ub85c: \ub514\uc9c0\ud138 \uc804\ud658\uc744 \ub118\uc5b4 AI \uc804\ud658 \uc2dc\ub300\ub85c"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>DX\uac00 &#8220;AI \uae30\uc220\uc744 \uc5b4\ub514\uc5d0 \uc801\uc6a9\ud560\uae4c&#8221;\ub97c \ubb3b\ub294\ub2e4\uba74, AX\ub294 &#8220;AI \uc5d0\uc774\uc804\ud2b8\uc640 \ubb34\uc5c7\uc744 \ud568\uaed8\ud560\uae4c&#8221;\ub97c \ubb3b\uc2b5\ub2c8\ub2e4. \uc774 \uc9c8\ubb38\uc758 \ucc28\uc774\uac00 \ub3c4\uc785 \uc131\uacfc\ub97c \uac00\ub985\ub2c8\ub2e4.<\/li>\n\n\n\n<li>AX\ub294 IT \ud504\ub85c\uc81d\ud2b8\uac00 \uc544\ub2c8\ub77c HR \ud601\uc2e0 \ud504\ub85c\uc81d\ud2b8\uc785\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8\ub97c \ub3c4\uad6c\uac00 \uc544\ub2cc \ub514\uc9c0\ud138 \uc778\ub825\uc73c\ub85c \ubcf4\uace0, \uc5ed\ud560\uc744 \uc815\ud558\uace0 \uc628\ubcf4\ub529\ud558\ub294 \uacfc\uc815\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>Agentforce\uc758 6\ub2e8\uacc4 \ubc29\ubc95\ub860(Plan &amp; Design \u2192 Scale &amp; Monitor)\uc744 \uc2e0\uc785\uc0ac\uc6d0 \ucc44\uc6a9 \uacfc\uc815\ucc98\ub7fc \ub530\ub974\uba74, \ub9c8\ucf00\ud305\u00b7\uc138\uc77c\uc988\u00b7\uc11c\ube44\uc2a4\uac00 \uac01\uc790\uc758 Agentforce\uc640 \uc9dd\uc744 \uc774\ub8e8\ub294 \uad50\ucc28 \uae30\ub2a5 \ud300, \uc0ac\ub78c\uacfc \uc5d0\uc774\uc804\ud2b8\uac00 \uc5ed\ud560\uc744 \ub098\ub220 \ud611\uc5c5\ud558\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \ud300 \uac19\uc740 \uad6c\uccb4\uc801\uc778 \uc870\uc9c1 \ud615\ud0dc\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<footer class=\"wp-block-salesforce-blog-key-takeaways__footer\">\n\t\t\t\t\tThis summary was created with AI and reviewed by an editor.\t\t\t\t<\/footer>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<p>\uc9c0\ub09c \uba87 \ub144\uac04 \uae30\uc5c5\uc758 \ud654\ub450\ub294 DX, \uc989 \ub514\uc9c0\ud138 \uc804\ud658\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub7f0\ub370 \uc694\uc998\uc740 \uc5ec\uae30\uc5d0 \uc0c8\ub85c\uc6b4 \ub2e8\uc5b4\uac00 \ubd99\uc2b5\ub2c8\ub2e4. \ubc14\ub85c AX\uc785\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/blog\/agentforce-announcement\/\">2024\ub144 10\uc6d4 Salesforce(\uc138\uc77c\uc988\ud3ec\uc2a4)\uac00 Agentforce\ub97c \ucc98\uc74c \uc120\ubcf4\uc778 \uc774\ud6c4<\/a>, \uc804 \uc138\uacc4\uc5d0\uc11c \ub2e4\uc591\ud55c AI \uc5d0\uc774\uc804\ud2b8 \ud50c\ub7ab\ud3fc\uc774 \uc3df\uc544\uc84c\uc2b5\ub2c8\ub2e4. \ub9ce\uc740 \uae30\uc5c5\uc774 AI \uc5d0\uc774\uc804\ud2b8\ub97c \ub3c4\uc785\ud588\uac70\ub098 \uac80\ud1a0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc2e4\uc81c\ub85c \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub97c \ub9cc\ub4e4\uc5b4\ub0b4\ub294 \uacf3\uc740 \uc544\uc9c1 \uc18c\uc218\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774\uc720\ub294 \ubd84\uba85\ud569\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8\ub97c \uae30\uc874 \ubc29\uc2dd \uadf8\ub300\ub85c \ub3c4\uc785\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8 \uc2dc\ub300\uc5d0\ub294 \ub3c4\uc785 \uc804\ub7b5 \uc790\uccb4\uac00 \ub2ec\ub77c\uc838\uc57c \ud569\ub2c8\ub2e4. \uadf8 \ubcc0\ud654\uc758 \ud575\uc2ec\uc744 \ud55c\ub9c8\ub514\ub85c \uc694\uc57d\ud558\uba74 <strong>&#8220;DX\uc5d0\uc11c AX\ub85c&#8221;<\/strong>\uc785\ub2c8\ub2e4. \uba3c\uc800 DX\uc640 AX\uac00 \uac01\uac01 \ubb34\uc5c7\uc778\uc9c0\ubd80\ud130 \uc9da\uc5b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-background\" id=\"h-dx\uc640-ax\ub780\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 0%,rgb(144,208,254) 59%,rgb(234,245,254) 100%)\"><strong>DX\uc640 AX\ub780?<\/strong><\/h2>\n\n\n\n<p>DX(Digital Transformation, \ub514\uc9c0\ud138 \uc804\ud658)\ub294 \uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4\ub97c \ub514\uc9c0\ud138\ud654\ud574 \ud6a8\uc728\uc744 \ub192\uc774\uace0 \ube44\uc6a9\uc744 \uc904\uc774\ub294 \uc804\ub7b5\uc785\ub2c8\ub2e4. \uc5ec\uae30\uc11c X\ub294 \uc804\ud658(Transformation)\uc744 \ub73b\ud569\ub2c8\ub2e4. \uc885\uc774 \ubb38\uc11c\ub97c \uc2dc\uc2a4\ud15c\uc73c\ub85c \uc62e\uae30\uace0, \uc218\uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uba70, \ud769\uc5b4\uc9c4 \ub370\uc774\ud130\ub97c \ud55c\uacf3\uc5d0 \ubaa8\uc73c\ub294 \uc77c\uc774 \ubaa8\ub450 DX\uc5d0 \ud574\ub2f9\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>AX(AI Transformation, \uc778\uacf5\uc9c0\ub2a5 \uc804\ud658)\ub294 AI\ub97c \uae30\ubc18\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uacfc \uc6b4\uc601 \ubc29\uc2dd, \uace0\uac1d \uacbd\ud5d8 \uc790\uccb4\ub97c \ud601\uc2e0\ud558\ub294 \uc804\ub7b5\uc785\ub2c8\ub2e4. DX\uac00 &#8220;\uc77c\ud558\ub294 \ubc29\uc2dd\uc744 \ub514\uc9c0\ud138\ub85c \ubc14\uafb8\ub294 \uac83&#8221;\uc774\ub77c\uba74, AX\ub294 &#8220;AI\uc640 \ud568\uaed8 \uc77c\ud558\ub294 \uc870\uc9c1\uc73c\ub85c \ubc14\uafb8\ub294 \uac83&#8221;\uc785\ub2c8\ub2e4. \ud575\uc2ec\uc740 AI \uc5d0\uc774\uc804\ud2b8(AI Agent)\ub97c \ub2e8\uc21c\ud55c \ubcf4\uc870 \ub3c4\uad6c\uac00 \uc544\ub2c8\ub77c, \uc2a4\uc2a4\ub85c \ud310\ub2e8\ud558\uace0 \uc2e4\ud589\ud558\ub294 \uc790\uc728\uc801\uc778 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/digital-labor\/\">\ub514\uc9c0\ud138 \uc778\ub825(Digital Labor)<\/a>\uc73c\ub85c \ubcf8\ub2e4\ub294 \uc810\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uadf8\ub798\uc11c AX\ub294 \uae30\uc220 \ud504\ub85c\uc81d\ud2b8\uac00 \uc544\ub2c8\ub77c HR \ud601\uc2e0 \ud504\ub85c\uc81d\ud2b8\uc5d0 \uac00\uae5d\uc2b5\ub2c8\ub2e4. \uc0ac\ub78c\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \ud55c \ud300\uc73c\ub85c \uc77c\ud558\ub294 \uc870\uc9c1\uc744 \uc5b4\ub5bb\uac8c \uc124\uacc4\ud560 \uac83\uc778\uac00, \uc774\uac83\uc774 AX\uc758 \ucd9c\ubc1c\uc810\uc785\ub2c8\ub2e4. \uadf8\ub807\ub2e4\uba74 \uc65c \uc9c0\uae08, DX\ub97c \ub118\uc5b4 AX\uac00 \ud654\ub450\uac00 \ub41c \uac78\uae4c\uc694?<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-background\" id=\"h-\uc65c-\uc9c0\uae08-dx\uc5d0\uc11c-ax\ub85c-\uac00\uc57c-\ud560\uae4c\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 0%,rgb(144,208,254) 59%,rgb(234,245,254) 100%)\"><strong><strong>\uc65c \uc9c0\uae08 DX\uc5d0\uc11c AX\ub85c \uac00\uc57c \ud560\uae4c?<\/strong><\/strong><\/h2>\n\n\n\n<p>\uac00\uc7a5 \ud070 \ubc30\uacbd\uc740 AI \uae30\uc220 \uc790\uccb4\uc758 \uc9c4\ud654\uc785\ub2c8\ub2e4. AI\ub294 \uc138 \ub2e8\uacc4\ub97c \uac70\uccd0 \ubc1c\uc804\ud574 \uc654\uc2b5\ub2c8\ub2e4. \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud574 \ubbf8\ub798\ub97c \uc608\uce21\ud558\ub294 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=data.c360_a_ai_predictive_about.htm&amp;type=5\">\uc608\uce21 AI<\/a>, \ud14d\uc2a4\ud2b8\u00b7\uc774\ubbf8\uc9c0 \uac19\uc740 \ucf58\ud150\uce20\ub97c \ub9cc\ub4e4\uc5b4\ub0b4\ub294 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/agentic-ai\/\">\uc0dd\uc131\ud615 AI<\/a>, \uadf8\ub9ac\uace0 \uc774\uc81c\ub294 \uc2a4\uc2a4\ub85c \ud310\ub2e8\ud558\uace0 \ud589\ub3d9\ud558\ub294 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/agentic-ai\/\">\uc5d0\uc774\uc804\ud2f1 AI(Agentic AI)<\/a>\uc785\ub2c8\ub2e4. \uc5d0\uc774\uc804\ud2f1 AI\ub294 \uc9c8\ubb38\uc5d0 \ub2f5\ud558\ub294 \ub370\uc11c \uadf8\uce58\uc9c0 \uc54a\uace0, \ubaa9\ud45c\ub97c \uc124\uc815\ud574 \uc5c5\ubb34\ub97c \uc644\uacb0\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc774 \ubcc0\ud654\ub294 \uc22b\uc790\ub85c\ub3c4 \ub098\ud0c0\ub0a9\ub2c8\ub2e4. <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2024-10-21-gartner-identifies-the-top-10-strategic-technology-trends-for-2025\">Gartner<\/a>\ub294 2028\ub144\uae4c\uc9c0 \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34 \uacb0\uc815\uc758 15%\uac00 \uc5d0\uc774\uc804\ud2f1 AI\ub97c \ud1b5\ud574 \uc790\uc728\uc801\uc73c\ub85c \uc774\ub8e8\uc5b4\uc9c8 \uac83\uc73c\ub85c \ub0b4\ub2e4\ubd24\uc2b5\ub2c8\ub2e4. 2024\ub144\uc5d0\ub294 0%\uc600\ub358 \uc218\uce58\uc785\ub2c8\ub2e4. \ub610\ud55c <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2024-10-03-gartner-says-generative-ai-will-require-80-percent-of-engineering-workforce-to-upskill-through-2027\">2027\ub144\uae4c\uc9c0 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc5d4\uc9c0\ub2c8\uc5b4\uc758 80%\uac00 AI\uc5d0 \ub9de\ucdb0 \uc5ed\ub7c9\uc744 \ub2e4\uc2dc \uac16\ucdb0\uc57c \ud55c\ub2e4\uace0 \uc804\ub9dd\ud588\uc2b5\ub2c8\ub2e4.<\/a><\/p>\n\n\n\n<p>\uc774\ub7f0 \uae30\uc220\uc758 \uc9c4\ud654\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0, \ub3c4\uc785 \uc804\ub7b5\uc740 \uc544\uc9c1 DX \uc2dc\ub300\uc5d0 \uba38\ubb3c\ub7ec \uc788\uc2b5\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8\ub97c \uae30\uc874 \uc2dc\uc2a4\ud15c\uc758 \ud655\uc7a5\uc774\ub098 \ubcf4\uc870 \ub3c4\uad6c \uc815\ub3c4\ub85c\ub9cc \uc5ec\uae30\ub2e4 \ubcf4\ub2c8 \uc131\uacfc\uac00 \ub098\uc9c0 \uc54a\ub294 \uac83\uc785\ub2c8\ub2e4. DX\uc640 AX, \ub458 \ub2e4 &#8216;\uc804\ud658&#8217;\uc774\ub77c\ub294 \uc774\ub984\uc744 \ub2ec\uace0 \uc788\uc9c0\ub9cc \uc804\ub7b5\uc758 \uacb0\uc740 \uc644\uc804\ud788 \ub2e4\ub985\ub2c8\ub2e4. \ubb34\uc5c7\uc774 \ub2e4\ub978\uc9c0 \ud55c\ub208\uc5d0 \uc815\ub9ac\ud558\uba74 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-d-x-vs-ax-\ud55c-\ub208\uc5d0-\ube44\uad50\ud558\uae30\">D<strong>X vs AX, \ud55c \ub208\uc5d0 \ube44\uad50\ud558\uae30<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table aligncenter\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\uad6c\ubd84<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>DX \uc804\ub7b5 (\ub514\uc9c0\ud138 \uc804\ud658)<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>AX \uc804\ub7b5 (AI \uc804\ud658)<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\ud575\uc2ec \ubaa9\ud45c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4 \ub514\uc9c0\ud138\ud654\ub85c \ud6a8\uc728\ud654\u00b7\ube44\uc6a9 \uc808\uac10<\/td><td class=\"has-text-align-center\" data-align=\"center\">AI \uae30\ubc18 \ud601\uc2e0\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\u00b7\uc6b4\uc601\u00b7\uace0\uac1d \uacbd\ud5d8\uc744 \ubc14\uafd4 \uc2e0\uaddc \uc2dc\uc7a5\u00b7\uacbd\uc7c1 \uc6b0\uc704 \ud655\ubcf4<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>AI \uc5d0\uc774\uc804\ud2b8 \uad00\uc810<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\uae30\uc874 \uc2dc\uc2a4\ud15c\uc758 \ud655\uc7a5\u00b7\ubcf4\uc870 \ub3c4\uad6c, \ud2b9\uc815 \uc790\ub3d9\ud654(\ucc57\ubd07 \uc751\ub300)\uc5d0 \ud65c\uc6a9<\/td><td class=\"has-text-align-center\" data-align=\"center\">\uc790\uc728\uc801\u00b7\uc9c0\ub2a5\uc801 \ub514\uc9c0\ud138 \uc778\ub825, \uc0c8 \uc6cc\ud06c\ud50c\ub85c\u00b7\ube44\uc988\ub2c8\uc2a4 \ub85c\uc9c1\uc744 \uc0dd\uc131\ud558\uace0 \uc9c0\uc18d \ud559\uc2b5\u00b7\uc9c4\ud654<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\uc811\uadfc \ubc29\uc2dd<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">Top-down(IT\u00b7\uacbd\uc601\uc9c4 \uc8fc\ub3c4), \uc810\uc9c4\uc801 \uac1c\uc120, \uae30\uc220 \uc911\uc2ec<\/td><td class=\"has-text-align-center\" data-align=\"center\">\ube44\uc988\ub2c8\uc2a4 \uc8fc\ub3c4, \uc870\uc9c1 \uc804\uccb4 \ubcc0\ud601, \ub370\uc774\ud130 \uc911\uc2ec<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\uc870\uc9c1 \ubcc0\ud654<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">IT \ubd80\uc11c \uc5ed\ud560 \uc99d\ub300, \ud604\uc5c5 \ubd80\uc11c \uc5ed\ud560\uc740 \uadf8\ub300\ub85c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\uc804\uc0ac \ucc38\uc5ec\u00b7\uc870\uc9c1\ubb38\ud654 \ubcc0\ud654, \uc5ed\ud560\u00b7\ucc45\uc784 \uc7ac\uc815\uc758<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\ud575\uc2ec \uc9c8\ubb38<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">AI \uc5d0\uc774\uc804\ud2b8 \uae30\uc220\uc744 \uc5b4\ub514\uc5d0 \uc801\uc6a9\ud560 \uac83\uc778\uac00?<\/td><td class=\"has-text-align-center\" data-align=\"center\">AI \uc5d0\uc774\uc804\ud2b8\uc640 \uc5b4\ub5a4 \uc77c\uc744 \ud568\uaed8\ud560 \uac83\uc778\uac00?<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\uc131\uacf5\u00b7\uc2e4\ud328 \uac08\ub9bc<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">(\uc2e4\ud328) \uc7a0\uc7ac\ub825 \uacfc\uc18c\ud3c9\uac00, \uae30\uc874 \ud504\ub85c\uc138\uc2a4 \ub2e8\uc21c \uac1c\uc120<\/td><td class=\"has-text-align-center\" data-align=\"center\">(\uc131\uacf5) \uba85\ud655\ud55c \ube44\uc804\u00b7\uc804\ub7b5, \ub370\uc774\ud130 \uae30\ubc18 \uc758\uc0ac\uacb0\uc815 \ubb38\ud654, Use Case \uc9c0\uc18d \ubc1c\uad74, \ubcc0\ud654 \uad00\ub9ac\u00b7\uc778\uc7ac \uc721\uc131<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\ud45c\uc5d0\uc11c \uac00\uc7a5 \ud070 \ucc28\uc774\ub294 \ub9e8 \uc544\ub7ab\uc904\uc758 \ub450 \uc9c8\ubb38\uc785\ub2c8\ub2e4. DX\ub294 &#8220;\uc774 \uae30\uc220\uc744 \uc5b4\ub514\uc5d0 \uc801\uc6a9\ud558\uc9c0?&#8221;\ub97c \ubb3b\uace0, AX\ub294 &#8220;\uc774 AI \uc5d0\uc774\uc804\ud2b8\uc640 \ubb34\uc2a8 \uc77c\uc744 \ud568\uaed8 \ud558\uc9c0?&#8221;\ub97c \ubb3b\uc2b5\ub2c8\ub2e4. \uc131\uacf5\ud558\ub294 \uae30\uc5c5\uc740 \ud6c4\uc790\ub97c \ubb3b\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774 \uc9c8\ubb38\uc744 \uc81c\ub300\ub85c \ub358\uc9c0\ub824\uba74, AI \uc5d0\uc774\uc804\ud2b8\ub97c \ubcf4\ub294 \uad00\uc810\ubd80\ud130 \ubc14\uafd4\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-background\" id=\"h-ax-\uc804\ud658\uc758-\ud575\uc2ec-\ub514\uc9c0\ud138-\uc778\ub825-digital-labor-\uacfc-hr-\ud601\uc2e0\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 0%,rgb(144,208,254) 59%,rgb(234,245,254) 100%)\"><strong><strong><strong>AX \uc804\ud658\uc758 \ud575\uc2ec: \ub514\uc9c0\ud138 \uc778\ub825(Digital Labor)\uacfc HR \ud601\uc2e0<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>AX\uc758 \ucd9c\ubc1c\uc810\uc740 AI \uc5d0\uc774\uc804\ud2b8\ub97c &#8220;\ub3c4\uad6c&#8221;\uac00 \uc544\ub2c8\ub77c &#8220;\uc778\ub825&#8221;\uc73c\ub85c \ubcf4\ub294 \uac83\uc785\ub2c8\ub2e4. \ub514\uc9c0\ud138 \uc778\ub825\uc740 \uc778\uac04\uc758 \uc758\uc0ac\uacb0\uc815\uacfc \uc778\uc9c0 \ub2a5\ub825\uc744 \ubaa8\ubc29\ud574, \uc0ac\ub78c\ub9cc\uc73c\ub85c\ub294 \ub530\ub77c\uc7a1\uc744 \uc218 \uc5c6\ub294 \uc18d\ub3c4\uc640 \uaddc\ubaa8\ub85c \uc5c5\ubb34\ub97c \uc644\uacb0\ud558\ub294 \uae30\uc220\uc744 \ub9d0\ud569\ub2c8\ub2e4. 1960\ub144\ub300 \uc774\ud6c4 \uba54\uc778\ud504\ub808\uc784\ubd80\ud130 CRM\uae4c\uc9c0 \ubaa8\ub4e0 \uae30\uc220\uc740 \uacb0\uad6d \uc0ac\ub78c\uc758 \uc785\ub825\uacfc \ud574\uc11d\uc774 \ud544\uc694\ud55c \ub3c4\uad6c\uc600\uc2b5\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8\ub294 \ub2e4\ub985\ub2c8\ub2e4. \uc2a4\uc2a4\ub85c \ubd84\uc11d\ud558\uace0, \uacb0\uc815\ud558\uace0, \uc2e4\ud589\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uad00\uc810\uc774 \ubc14\ub00c\uba74 \ub3c4\uc785 \uc804\ub7b5\ub3c4 \ubc14\ub01d\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \uc9c1\uc6d0\uc744 \ub9de\uc774\ud558\ub4ef, AI \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c\ub3c4 \uc5ed\ud560\uc744 \uc815\ud558\uace0, \uc628\ubcf4\ub529\ud558\uace0, \uc131\uacfc\ub97c \ud3c9\uac00\ud558\ub294 \uacfc\uc815\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uadf8\ub798\uc11c AX\ub294 IT \ud504\ub85c\uc81d\ud2b8\uac00 \uc544\ub2c8\ub77c HR \ud601\uc2e0 \ud504\ub85c\uc81d\ud2b8\uac00 \ub429\ub2c8\ub2e4. \uc774 \uad00\uc810\uc5d0\uc11c\ub294 \uc870\uc9c1 \uc548\uc5d0 \ube44\uc988\ub2c8\uc2a4 \ubd80\uc11c\uac00 \uc8fc\ub3c4\ud558\uace0 IT\uac00 \uae30\uc220\uc744 \uad6c\ud604\ud558\ub294 AI CoE(Center of Excellence)\ub098 AI TFT\ub97c \ub450\ub294 \uac83\uc774 \ud6a8\uacfc\uc801\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ubb3c\ub860 \ub514\uc9c0\ud138 \uc778\ub825\uc774 \ub9cc\ub2a5\uc740 \uc544\ub2d9\ub2c8\ub2e4. AI\ub294 \ubc18\ubcf5\uc801\uc774\uace0 \uc815\ud615\ud654\ub41c \uc5c5\ubb34, \ubc29\ub300\ud55c \ub370\uc774\ud130 \ucc98\ub9ac\ub294 \uc798\ud558\uc9c0\ub9cc, \uac10\uc131 \uc9c0\ub2a5\uc774 \ud544\uc694\ud55c \uc77c\uc740 \uc5ec\uc804\ud788 \uc0ac\ub78c\uc758 \ubaab\uc785\ub2c8\ub2e4. \uadf8\ub798\uc11c AX\uc758 \ubaa9\ud45c\ub294 \ub300\uccb4\uac00 \uc544\ub2c8\ub77c \ud611\uc5c5\uc785\ub2c8\ub2e4. \uadf8\ub807\ub2e4\uba74 \uc774 \uc0c8\ub85c\uc6b4 &#8220;\ub3d9\ub8cc&#8221;\ub97c \uc5b4\ub5bb\uac8c \ucc44\uc6a9\ud558\uace0 \uc77c\ud558\uac8c \ub9cc\ub4e4\uae4c\uc694?<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-background\" id=\"h-ax-\ub3c4\uc785-\uc131\uacf5\uc744-\uc704\ud55c-6\ub2e8\uacc4-\ubc29\ubc95\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 0%,rgb(144,208,254) 59%,rgb(234,245,254) 100%)\"><strong><strong><strong><strong>AX \ub3c4\uc785 \uc131\uacf5\uc744 \uc704\ud55c 6\ub2e8\uacc4 \ubc29\ubc95<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/services\/professional-services\/\">Salesforce Professional Services<\/a>\ub294 \uc218\ub9ce\uc740 \uae30\uc5c5\uc758 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/\">Agentforce<\/a> \ub3c4\uc785\uc744 \uc9c0\uc6d0\ud558\uba70 \ud558\ub098\uc758 \ud328\ud134\uc744 \ubc1c\uacac\ud588\uc2b5\ub2c8\ub2e4. \uc131\uacf5\ud558\ub294 AX \ub3c4\uc785 \ud504\ub85c\uc81d\ud2b8\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc2dc\uc2a4\ud15c\ucc98\ub7fc &#8220;\uc124\uce58&#8221;\ud558\uc9c0 \uc54a\uace0, \uc0ac\ub78c\ucc98\ub7fc &#8220;\ucc44\uc6a9&#8221;\ud569\ub2c8\ub2e4. \uadf8\ub798\uc11c Salesforce\ub294 Agentforce \ub3c4\uc785 \uacfc\uc815\uc744 \uc2e0\uc785\uc0ac\uc6d0 \ucc44\uc6a9 \ud504\ub85c\uc138\uc2a4\uc5d0 \ube57\ub304 6\ub2e8\uacc4 \ubc29\ubc95\ub860\uc73c\ub85c \uc81c\uc548\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ucc44\uc6a9 \uacc4\ud68d\uc744 \uc138\uc6b0\uace0, \uc628\ubcf4\ub529\uc744 \uac70\uccd0, \uc218\uc2b5 \uae30\uac04 \ub3d9\uc548 \uc2e4\ub825\uc744 \uac80\uc99d\ud55c \ub4a4\uc5d0\uc57c \ube44\ub85c\uc18c \uc815\uc2dd \uc5c5\ubb34\uc5d0 \ud22c\uc785\ud558\ub4ef\uc774 \u2014 AI \uc5d0\uc774\uc804\ud2b8\ub3c4 \ub9c8\ucc2c\uac00\uc9c0\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a58adffbe883&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a58adffbe883\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"434\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image.png?w=1024\" alt=\"AX \ub3c4\uc785 6\ub2e8\uacc4 \ubc29\ubc95\ub860 \ub2e4\uc774\uc5b4\uadf8\ub7a8 \u2014 \ucc44\uc6a9 \uacc4\ud68d \uc218\ub9bd\ubd80\ud130 \uc131\uacfc \ud3c9\uac00\uae4c\uc9c0 \uc21c\ud658\ud558\ub294 Agentforce \ubc29\ubc95\ub860\" class=\"wp-image-5124\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image.png 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image.png?w=300&amp;h=127 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image.png?w=768&amp;h=326 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image.png?w=1024&amp;h=434 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image.png?w=1536&amp;h=651 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image.png?w=150&amp;h=64 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\ucc44\uc6a9 \uacc4\ud68d \uc218\ub9bd (Plan &amp; Design)<\/strong>: \uc5b4\ub5a4 \uc5c5\ubb34\ub97c \ub9e1\uae38\uc9c0, \ubaa9\ud45c\uc640 \uacfc\uc81c\ub97c \uba85\ud655\ud788 \uc815\uc758\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ucc44\uc6a9\u00b7\uc628\ubcf4\ub529<\/strong> <strong>(Build &amp; Integrate)<\/strong>: Agent Builder\ub85c AI \uc5d0\uc774\uc804\ud2b8\ub97c \ub9cc\ub4e4\uace0, \ud544\uc694\ud55c \uc2dc\uc2a4\ud15c\uacfc \uc5f0\uacb0\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc218\uc2b5 \uae30\uac04<\/strong> <strong>(Test &amp; Experiment)<\/strong>: \uc2e4\uc804\uc5d0 \ud22c\uc785\ud558\uae30 \uc804, \ub300\uaddc\ubaa8 \ud14c\uc2a4\ud2b8\ub85c \uc815\ud655\ub3c4\ub97c \uac80\uc99d\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc2e4\ubb34 \ubc30\uce58<\/strong> <strong>(Deploy &amp; Consume)<\/strong>: \uac80\uc99d\uc744 \ub9c8\uce5c AI \uc5d0\uc774\uc804\ub97c \uc2e4\uc81c \uc5c5\ubb34 \ud658\uacbd\uc5d0 \ubc30\uce58\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc815\uc2dd \uc5c5\ubb34 \uc218\ud589<\/strong> <strong>(Act)<\/strong>: \uace0\uac1d \uc751\ub300, \uc601\uc5c5 \uc9c0\uc6d0 \ub4f1 \uc2e4\uc81c \uc131\uacfc\ub97c \ub9cc\ub4e4\uc5b4\ub0c5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc131\uacfc \ud3c9\uac00 \ubc0f \uc5c5\ubb34 \ud655\ub300<\/strong> <strong>(Scale &amp; Monitor)<\/strong>: \uc131\uacfc\ub97c \ubd84\uc11d\ud558\uace0, \ub354 \ub9ce\uc740 \uc5c5\ubb34\ub85c \uc5ed\ud560\uc744 \ub113\ud600\uac11\ub2c8\ub2e4.<\/li>\n<\/ol>\n\n\n\n<p>\uc2e0\uc785\uc0ac\uc6d0\uc744 \ubf51\uc744 \ub54c \uc774\ub825\uc11c\ub9cc \ubcf4\uace0 \ubc14\ub85c \uc911\uc694\ud55c \uc5c5\ubb34\ub97c \ub9e1\uae30\uc9c0 \uc54a\ub4ef\uc774, AI \uc5d0\uc774\uc804\ud2b8 \uc5ed\uc2dc \uc774 6\ub2e8\uacc4\ub97c \uac74\ub108\ub6f0\uba74 \uc131\uacfc\ub85c \uc774\uc5b4\uc9c0\uae30 \uc5b4\ub835\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-background\" id=\"h-ax-\uc2dc\ub300\uc758-\ubbf8\ub798-\uc870\uc9c1\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 0%,rgb(144,208,254) 59%,rgb(234,245,254) 100%)\"><strong><strong><strong><strong><strong>AX \uc2dc\ub300\uc758 \ubbf8\ub798 \uc870\uc9c1<\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>AX\uac00 \uc790\ub9ac \uc7a1\uc740 \uc870\uc9c1\uc5d0\uc11c\ub294 \uc0ac\ub78c\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \ud55c \ud300\uc73c\ub85c \uc6c0\uc9c1\uc785\ub2c8\ub2e4. \ub9c8\ucf00\ud305\u00b7\uc138\uc77c\uc988\u00b7\uc11c\ube44\uc2a4 \uac01 \ud300\uc774 \uc800\ub9c8\ub2e4 \ub2f4\ub2f9 Agentforce\uc640 \uc9dd\uc744 \uc774\ub8e8\ub294 \uad50\ucc28 \uae30\ub2a5 \ud300(Cross-Functional Team), \uc0ac\ub78c\uacfc \uc5d0\uc774\uc804\ud2b8\uac00 \uc5ed\ud560\uc744 \ub098\ub220 \ud611\uc5c5\ud558\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \ud300(Hybrid Team), \uadf8\ub9ac\uace0 \uc774\ub97c \ucd1d\uad04\ud558\ub294 AI\ud300\uacfc \ub9ac\ub354\uac00 \uc0dd\uaca8\ub0a9\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc989, AX\ub294 \ud2b9\uc815 \ubd80\uc11c\uc5d0 AI \ub3c4\uad6c\ub97c \ud558\ub098 \ub354 \uc5b9\ub294 \uc77c\uc774 \uc544\ub2d9\ub2c8\ub2e4. \uc77c\ud558\ub294 \ubc29\uc2dd\uacfc \uc870\uc9c1 \uad6c\uc870, \uadf8\ub9ac\uace0 \uc0ac\ub78c\uc758 \uc5ed\ud560\uae4c\uc9c0 \ub2e4\uc2dc \uc9dc\ub294 \uc77c\uc785\ub2c8\ub2e4. DX\uac00 \ud504\ub85c\uc138\uc2a4\ub97c \ub514\uc9c0\ud138\ub85c \ubc14\uafe8\ub2e4\uba74, AX\ub294 \uc870\uc9c1\uc774 AI\uc640 \ud568\uaed8 \uc77c\ud558\ub294 \ubc29\uc2dd \uc790\uccb4\ub97c \uc0c8\ub85c \uc815\uc758\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uae30\uc220\uc740 \uc774\ubbf8 \uc900\ube44\ub410\uc2b5\ub2c8\ub2e4. \ub0a8\uc740 \uac83\uc740 &#8220;AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc5b4\ub514\uc5d0 \uc801\uc6a9\ud560\uae4c&#8221;\uac00 \uc544\ub2c8\ub77c <strong>&#8220;AI \uc5d0\uc774\uc804\ud2b8\uc640 \ubb34\uc5c7\uc744 \ud568\uaed8 \uc774\ub8f0\uae4c&#8221;<\/strong>\ub77c\ub294 \uc9c8\ubb38\uc744 \ub358\uc9c0\ub294 \uc77c\uc785\ub2c8\ub2e4. \uadf8 \uc9c8\ubb38\uc5d0\uc11c \uc9c4\uc9dc AX\uac00 \uc2dc\uc791\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">AX, \uc774\uc81c \ub208\uc73c\ub85c \uc9c1\uc811 \ud655\uc778\ud558\uc138\uc694.<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\uc6b0\ub9ac \uc870\uc9c1\uc5d0 \ub9de\ub294 AI \uc5d0\uc774\uc804\ud2b8 \ud65c\uc6a9\ubc95, Agentforce \ub370\ubaa8\uc5d0\uc11c \ud655\uc778\ud558\uc138\uc694.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/ap\/agentforce\/demos\/overview\/?d=pbv0\">\ub370\ubaa8 \ubcf4\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faq\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 (FAQ)<\/h2>\n\n\n<div class=\"accordion \">\n\t\n\n<button class=\"accordion-header\" type=\"button\">DX\uc640 AX\uc758 \ub73b\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>DX\ub294 Digital Transformation, \uc989 \ub514\uc9c0\ud138 \uc804\ud658\uc758 \uc57d\uc790\ub85c \uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4\ub97c \ub514\uc9c0\ud138\ud654\ud574 \ud6a8\uc728\uc744 \ub192\uc774\ub294 \uc804\ub7b5\uc785\ub2c8\ub2e4. AX\ub294 AI Transformation, \uc778\uacf5\uc9c0\ub2a5 \uc804\ud658\uc758 \uc57d\uc790\ub85c AI\ub97c \uae30\ubc18\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uacfc \uc870\uc9c1 \uc790\uccb4\ub97c \ud601\uc2e0\ud558\ub294 \uc804\ub7b5\uc785\ub2c8\ub2e4. \ub450 \uc57d\uc790\uc5d0\uc11c X\ub294 \uc804\ud658(Transformation)\uc744 \ub73b\ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">DX\uc640 AX\ub294 \uc5b4\ub5bb\uac8c \ub2e4\ub978\uac00\uc694?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>DX\ub294 \uae30\uc220 \uc911\uc2ec\uc73c\ub85c \ud504\ub85c\uc138\uc2a4\ub97c \ub514\uc9c0\ud138\ud654\ud574 \ud6a8\uc728\ud654\u00b7\ube44\uc6a9 \uc808\uac10\uc744 \ub178\ub9ac\uace0, AI \uc5d0\uc774\uc804\ud2b8\ub97c \ubcf4\uc870 \ub3c4\uad6c\ub85c \ubd05\ub2c8\ub2e4. AX\ub294 \ube44\uc988\ub2c8\uc2a4 \uc8fc\ub3c4\ub85c \uc870\uc9c1 \uc804\uccb4\ub97c \ubcc0\ud601\ud558\uba70, AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc790\uc728\uc801\uc778 \ub514\uc9c0\ud138 \uc778\ub825\uc73c\ub85c \ubcf4\uace0 \uc0c8\ub85c\uc6b4 \uc6cc\ud06c\ud50c\ub85c\uc640 \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uc744 \ub9cc\ub4ed\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">AX\ub294 \uc65c HR \ud601\uc2e0 \ud504\ub85c\uc81d\ud2b8\uc778\uac00\uc694?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>AX\ub294 AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc0c8\ub85c\uc6b4 \uc778\ub825\uc73c\ub85c \ubcf4\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc5ed\ud560\uc744 \uc815\ud558\uace0, \uc628\ubcf4\ub529\ud558\uace0, \uc131\uacfc\ub97c \ud3c9\uac00\ud558\uba70, \uc0ac\ub78c\uacfc \ud611\uc5c5\ud558\ub3c4\ub85d \uc870\uc9c1\uc744 \uc124\uacc4\ud574\uc57c \ud569\ub2c8\ub2e4. \uadf8\ub798\uc11c IT \ud504\ub85c\uc81d\ud2b8\uac00 \uc544\ub2c8\ub77c \uc804\uc0ac\uc801 \uc870\uc9c1 \ud601\uc2e0\uc5d0 \uac00\uae5d\uc2b5\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">AX\ub294 \uc5b4\ub514\uc11c\ubd80\ud130 \uc2dc\uc791\ud574\uc57c \ud558\ub098\uc694?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>\ud574\uacb0\ud560 \uacfc\uc81c\uc640 \ubaa9\ud45c\ub97c \uc815\ud558\uace0, AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc801\uc6a9\ud560 Use Case\uc640 \ud544\uc694\ud55c \ub370\uc774\ud130\ub97c \uc815\uc758\ud558\ub294 \uac83\ubd80\ud130 \uc2dc\uc791\ud569\ub2c8\ub2e4. Agentforce\uc758 6\ub2e8\uacc4 \ubc29\ubc95\ub860(Plan &amp; Design \u2192 Build &amp; Integrate \u2192 Test &amp; Experiment \u2192 Deploy &amp; Consume \u2192 Act \u2192 Scale &amp; Monitor)\uc744 \ub530\ub77c \ube60\ub974\uac8c \ub3c4\uc785\ud55c \ub4a4 \uc2e4\uc81c \ub370\uc774\ud130\ub85c \uac1c\uc120\ud574\uac00\ub294 \ubc29\uc2dd\uc774 \ud6a8\uacfc\uc801\uc785\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc0ac\ub78c\uc744 \ub300\uccb4\ud558\ub098\uc694?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>\uc544\ub2d9\ub2c8\ub2e4. \ub514\uc9c0\ud138 \uc778\ub825\uc740 \ubc18\ubcf5\uc801\uc774\uace0 \uc815\ud615\ud654\ub41c \uc5c5\ubb34\ub098 \ub300\uaddc\ubaa8 \ub370\uc774\ud130 \ucc98\ub9ac\uc5d0 \uac15\ud558\uc9c0\ub9cc, \uac10\uc131 \uc9c0\ub2a5\uc774 \ud544\uc694\ud55c \uc77c\uc740 \uc0ac\ub78c\uc758 \ubaab\uc785\ub2c8\ub2e4. AX\uc758 \ubaa9\ud45c\ub294 \ub300\uccb4\uac00 \uc544\ub2c8\ub77c, \uc0ac\ub78c\uacfc AI \uc5d0\uc774\uc804\ud2b8\uac00 \uac01\uc790\uc758 \uac15\uc810\uc73c\ub85c \ud611\uc5c5\ud558\ub294 \uc870\uc9c1\uc744 \ub9cc\ub4dc\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc0ac\ub78c\uacfc \ud568\uaed8 \uc77c\ud558\ub294 \uc2dc\ub300, \uae30\uc5c5\uc758 \uc804\ub7b5\uc740 DX\uc5d0\uc11c AX\ub85c \uc62e\uaca8\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8 \uac1c\ub150\uacfc \ucc28\uc774, \uadf8\ub9ac\uace0 \uc2e4\ud589\ubc95\uae4c\uc9c0 \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uac00 \ud55c \ubc88\uc5d0 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