{"id":519,"date":"2025-12-19T20:25:00","date_gmt":"2025-12-19T11:25:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=519"},"modified":"2026-04-17T15:00:24","modified_gmt":"2026-04-17T06:00:24","slug":"generative-ai-prompts","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/generative-ai-prompts\/","title":{"rendered":"2026 \uc0dd\uc131\ud615 AI\ub97c \uc704\ud55c \ud504\ub86c\ud504\ud2b8 \uac00\uc774\ub4dc"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>P.C.R.O \ud504\ub808\uc784\uc6cc\ud06c \uae30\ubc18\uc758 \uba85\ud655\ud55c \uc5c5\ubb34 \uc9c0\uc2dc:<\/strong> \ub2e8\uc21c \uc9c8\ubb38\uc774 \uc544\ub2cc \uc5ed\ud560\uacfc \ubc30\uacbd\uc744 \ub2f4\uc740 &#8216;\uc5c5\ubb34 \uc9c0\uc2dc\uc11c&#8217;\ub97c \ud1b5\ud574 AI \ub2f5\ubcc0\uc758 \ud488\uc9c8\uc744 \uacb0\uc815\ud558\uc138\uc694.<\/li>\n\n\n\n<li><strong>\uba40\ud2f0\ud134 \ub300\ud654\ub97c \ud1b5\ud55c \uacb0\uacfc\ubb3c\uc758 \uc810\uc9c4\uc801 \uace0\ub3c4\ud654:<\/strong> AI\uc640 \uc2e4\uc2dc\uac04\uc73c\ub85c \ud53c\ub4dc\ubc31\uc744 \uc8fc\uace0\ubc1b\ub294 &#8216;\uacf5\ub3d9 \uae30\ud68d&#8217; \uacfc\uc815\uc744 \ud1b5\ud574 \ube44\uc988\ub2c8\uc2a4 \ub9e5\ub77d\uc744 \uc644\uc131\ud558\uc138\uc694.<\/li>\n\n\n\n<li><strong>\uac1c\uc778\uc758 \ud504\ub86c\ud504\ud2b8 \ub178\ud558\uc6b0\ub97c \ud300\uc758 \uc790\uc0b0\uc73c\ub85c \ud655\uc7a5:<\/strong> \uac80\uc99d\ub41c \ud504\ub86c\ud504\ud2b8\ub97c \ub77c\uc774\ube0c\ub7ec\ub9ac\ub85c \uacf5\uc720\ud558\uc5ec \uc870\uc9c1 \uc804\uccb4\uc758 \uc5c5\ubb34 \uacbd\uc7c1\ub825\uc744 \uc0c1\ud5a5 \ud3c9\uc900\ud654\ud558\uc138\uc694.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<footer class=\"wp-block-salesforce-blog-key-takeaways__footer\">\n\t\t\t\t\tThis summary was created with AI and reviewed by an editor.\t\t\t\t<\/footer>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<p class=\"is-style-intro-paragraph\"><span style=\"font-weight: 400;\">\uc0c8\ud574 \uc5c5\ubb34 \uacc4\ud68d\uc744 \uc138\uc6b0\uba70 AI\uc5d0\uac8c \uccab \uc9c8\ubb38\uc744 \ub358\uc838\ubcf4\uc168\ub098\uc694? \ud639\uc2dc \ub0b4\uac00 \uc6d0\ud558\ub294 \uacb0\uacfc\uac00 \ub098\uc624\uc9c0 \uc54a\uc544 &#8220;\uc5ed\uc2dc AI\ub294 \uc544\uc9c1 \ud65c\uc6a9\ud558\uae30 \uc5b4\ub835\ub124&#8221;\ub77c\uba70 \ucc3d\uc744 \ub2eb\uc73c\uc2e0 \uc801\uc740 \uc5c6\uc73c\uc2e0\uac00\uc694?<\/span><\/p>\n\n\n\n<p><b>&#8220;\uc5ec\ub7ec\ubd84\uc740 \uc9c0\uae08 \uc5b4\ub5a4 \ubc29\uc2dd\uc73c\ub85c \uc9c0\uc2dc\ud558\uace0 \uacc4\uc2e0\uac00\uc694?&#8221;<\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">\ub2e8\uc21c\ud55c &#8216;\uc9c8\ubb38&#8217;\uc744 \ub358\uc9c0\uace0 \uacc4\uc2e0\uc9c0, \uc544\ub2c8\uba74 \uba85\ud655\ud55c &#8216;\uc5c5\ubb34 \uc9c0\uc2dc\uc11c&#8217;\ub97c \uc8fc\uace0 \uacc4\uc2e0\uc9c0\uc5d0 \ub530\ub77c AI\ub294 \ud3c9\ubc94\ud55c \ucc57\ubd07\uc774 \ub418\uae30\ub3c4 \ud558\uace0, \uc5ec\ub7ec\ubd84\uc758 \uac00\uc7a5 \uc720\ub2a5\ud55c \ud30c\ud2b8\ub108\uac00 \ub418\uae30\ub3c4 \ud569\ub2c8\ub2e4. 2026\ub144, AI \uc5d0\uc774\uc804\ud2b8 \uc2dc\ub300\uc5d0 \uac78\ub9de\uc740 <\/span><b>\uc2e4\uc804 \ud504\ub86c\ud504\ud2b8 \uc804\ub7b5<\/b><span style=\"font-weight: 400;\">\uc744 \uacf5\uac1c\ud569\ub2c8\ub2e4.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>AI\uc758 \uc9c0\ub2a5\uc744 \uae68\uc6b0\ub294 \u2018P.C.R.O\u2019 \ud504\ub808\uc784\uc6cc\ud06c<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">\uc804\ubb38\uac00\ucc98\ub7fc \uc77c\ud558\ub294 AI\ub97c \uc6d0\ud558\uc2e0\ub2e4\uba74, \uc544\ub798 4\uac00\uc9c0 \uc694\uc18c\ub97c \uae30\uc5b5\ud558\uc138\uc694.<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>P (Persona &#8211; \uc5ed\ud560 \ubd80\uc5ec):<\/b><span style=\"font-weight: 400;\"> AI\uc5d0\uac8c &#8216;\uc804\ubb38\uac00&#8217;\ub77c\ub294 \uac00\uba74\uc744 \uc50c\uc6cc\uc8fc\uc138\uc694. (\uc608: &#8220;\ub108\ub294 10\ub144 \ucc28 B2B \ub9c8\ucf00\ud305 \uc804\ub7b5\uac00\uc57c&#8221;)<\/span><\/li>\n\n\n\n<li><b>C (Context &#8211; \ubc30\uacbd \uc124\uba85):<\/b><span style=\"font-weight: 400;\"> \ud0c0\uac9f\uc740 \ub204\uad6c\uc778\uc9c0, \uc6b0\ub9ac \ube0c\ub79c\ub4dc\uc758 \ubaa9\ud45c\ub294 \ubb34\uc5c7\uc778\uc9c0 \ucd5c\ub300\ud55c \ub9ce\uc740 \uc815\ubcf4\ub97c \uacf5\uc720\ud558\uc138\uc694.<\/span><\/li>\n\n\n\n<li><b>R (Restriction &#8211; \uc81c\uc57d \uc0ac\ud56d):<\/b><span style=\"font-weight: 400;\"> \ud558\uc9c0 \ub9d0\uc544\uc57c \ud560 \uac83\uc744 \uc815\ud574\uc8fc\uc138\uc694. \uae00\uc790 \uc218 \uc81c\ud55c\uc774\ub098 \ud2b9\uc815 \uae08\uc9c0\uc5b4\ub97c \uc124\uc815\ud558\ub294 \uac83\ub9cc\uc73c\ub85c\ub3c4 \ud488\uc9c8\uc774 \ub2ec\ub77c\uc9d1\ub2c8\ub2e4.<\/span><\/li>\n\n\n\n<li><b style=\"letter-spacing: 0.0012em;\">O (Output Format &#8211; \ucd9c\ub825 \ud615\uc2dd):<\/b><span style=\"font-weight: 400;\"> \ud45c, \ub9ac\uc2a4\ud2b8, \ubcf4\uace0\uc11c \ub4f1 \ub0b4\uac00 \uc2e4\ubb34\uc5d0 \ubc14\ub85c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \ud615\ud0dc\ub97c \uc9c0\uc815\ud558\uc138\uc694.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\uc2e4\uc804-\ube44\uad50-\ub2f9\uc2e0\uc758-\ud504\ub86c\ud504\ud2b8\ub294-\uc5b4\ub290-\ucabd\uc778\uac00\uc694\"><strong>\uc2e4\uc804 \ube44\uad50: \ub2f9\uc2e0\uc758 \ud504\ub86c\ud504\ud2b8\ub294 \uc5b4\ub290 \ucabd\uc778\uac00\uc694?<\/strong><\/h2>\n\n\n\n<p>\ub611\uac19\uc740 \uc5c5\ubb34\ub97c \uc9c0\uc2dc\ud574\ub3c4 \uacb0\uacfc\ub294 \ucc9c\ucc28\ub9cc\ubcc4\uc785\ub2c8\ub2e4. \uc2e4\ubb34\uc5d0\uc11c \ud754\ud788 \ubc1c\uc0dd\ud558\ub294 \ucc28\uc774\ub97c \uc9c1\uc811 \ud655\uc778\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\uad6c\ubd84<\/strong><\/td><td><strong>\u274c \ub098\uc05c \uc608<\/strong><\/td><td><strong>\u2705 \uc88b\uc740 \uc608<\/strong><\/td><\/tr><tr><td><strong>\ud504\ub86c\ud504\ud2b8<\/strong><\/td><td>&#8220;\uc6b0\ub9ac \ud68c\uc0ac \uc0c8 CRM \ud64d\ubcf4 \uc774\uba54\uc77c \uc368\uc918&#8221;<\/td><td>&#8220;<strong>\uc804\ubb38 \uce74\ud53c\ub77c\uc774\ud130\ub85c\uc11c(P)<\/strong>, <br><strong>IT \ud300\uc7a5 \ud0c0\uac9f(C)<\/strong>\uc758 CRM \ud64d\ubcf4 \uba54\uc77c\uc744 \uc368\uc918. <br><strong>\ubd88\ub81b \ud3ec\uc778\ud2b8\ub97c \uc0ac\uc6a9\ud558\uace0(O)<\/strong>, <br><strong>\uc804\ubb38 \uc6a9\uc5b4\ub294 \uac00\uae09\uc801 \ubc30\uc81c\ud574\uc918(R)<\/strong>.&#8221;<\/td><\/tr><tr><td><strong>\uacb0\uacfc\ubb3c<\/strong><\/td><td>\uc5b4\ub514\uc11c \ubcf8 \ub4ef\ud55c \ubed4\ud558\uace0 \uc77c\ubc18\uc801\uc778 \ub0b4\uc6a9<\/td><td><strong>\uc218\uc815 \uc5c6\uc774 \ubc14\ub85c \ubc1c\uc1a1 \uac00\ub2a5\ud55c \uace0\ud488\uc9c8 \ucd08\uc548<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai-6\"><strong>\ud504\ub86c\ud504\ud2b8 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/h2>\n\n\n\n<p>\ud504\ub86c\ud504\ud2b8 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1\uc740 GPT \uc81c\ud488\uc774\ub098 \ucc57\ubd07\uacfc \uac19\uc740 \uc0dd\uc131\ud615 AI \ub3c4\uad6c\uc5d0 \ub9e4\uc6b0 \uad6c\uccb4\uc801\uc778 \uc9c8\ubb38\uc744 \ud558\uac70\ub098 \uc0c1\uc138\ud55c \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uc5ec \ucd5c\uc0c1\uc758 \uacb0\uacfc\ub97c \uc5bb\ub294 \ud589\uc704\uc785\ub2c8\ub2e4. \uc5b4\ub5a4 \uc0ac\ub78c\ub4e4\uc740 \uc774\ub97c &#8220;AI \uc704\uc2a4\ud37c\ub9c1&#8221; \uc774\ub77c\uace0 \ubd80\ub974\uae30\ub3c4 \ud558\ub294\ub370, \uc774\ub294 \ubcf8\uc9c8\uc801\uc73c\ub85c \uc0dd\uc131\ud615 AI \uc81c\ud488\uc774 \uc5ec\ub7ec\ubd84\uc774 \uc9c8\ubb38\ud55c \ubb38\uc7a5\uc774\ub098 \ud504\ub86c\ud504\ud2b8\uc5d0 \ub300\ud558\uc5ec \ucc3d\uc758\uc801\uc774\uace0 \uc62c\ubc14\ub978 \ub2f5\ubcc0\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \uc548\ub0b4\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uac1c\uc778 \ubc0f \ube44\uc988\ub2c8\uc2a4\uc6a9\uc73c\ub85c \uc778\uacf5\uc9c0\ub2a5 \ub3c4\uad6c\uc758 \uc778\uae30\uac00 \ub192\uc544\uc9d0\uc5d0 \ub530\ub77c \uc88b\uc740 \ud504\ub86c\ud504\ud2b8 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \uae30\uc220\uc740 \ucffc\ub9ac(\uc9c8\ubb38) \uc791\uc131\uc5d0 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud504\ub86c\ud504\ud2b8\uac00 \ub354 \uad6c\uccb4\uc801\uc774\uace0 \uc0c1\uc138\ud560\uc218\ub85d \ub354 \ub098\uc740 \uacb0\uacfc\ub97c \uc5bb\uc744 \uc218 \uc788\uc73c\uba70 \ub354\ubd88\uc5b4 \ub9e4\uc6b0 \ucc3d\uc758\uc801\uc778 \uacb0\uacfc\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc0dd\uc131\ud615 AI \uc81c\ud488\uc5d0\uac8c \uc54c\ubc84\ud2b8 \uc544\uc778\uc288\ud0c0\uc778\uacfc \uac19\uc740 \uc720\uba85 \uc778\ubb3c\uc758 \uad00\uc810\uc5d0\uc11c \ub2f5\ubcc0\ud558\ub3c4\ub85d \uc694\uccad\ud558\uc5ec \ud574\ub2f9 \uc778\ubb3c\uc758 \uc2dc\uac01\uc5d0\uc11c \uc751\ub2f5\uc744 \ubc1b\uc544\ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uacb0\uacfc\ub294 \uc8fc\ub85c \uc778\ud130\ub137\uc5d0 \uc788\ub294 \ub2e4\ub7c9\uc758 \ub370\uc774\ud130\uc5d0\uc11c \ucd94\ucd9c\ub418\uc9c0\ub9cc, \ud504\ub86c\ud504\ud2b8\ub97c \uc138\ubc00\ud558\uac8c \uc870\uc815\ud558\uace0 \ubb38\ub9e5\uc744 \ucd94\uac00\ud568\uc73c\ub85c\uc368 \ub354 \uc815\uad50\ud558\uace0 \ucc3d\uc758\uc801\uc778 \uacb0\uacfc\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai-6\">\ub354 \ub098\uc740 \uc0dd\uc131\ud615 AI \ud504\ub86c\ud504\ud2b8\ub97c \uc791\uc131\ud558\uae30 \uc704\ud55c 6\uac00\uc9c0 \ud301<\/h2>\n\n\n\n<p>\ub354 \uc815\uad50\ud55c \uacb0\uacfc\ubb3c\uc744 \uc5bb\uace0 \uc2f6\ub2e4\uba74 \ub2e4\uc74c 6\uac00\uc9c0 \uccb4\ud06c\ub9ac\uc2a4\ud2b8\ub97c \ud65c\uc6a9\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\uad6c\uccb4\uc801\uc778 \ud1a4\uc564\ub9e4\ub108 \uc9c0\uc815:<\/strong> AI\uc5d0\uac8c \ub2e8\uc21c\ud788 &#8220;\uce5c\uc808\ud558\uac8c \uc368\uc918&#8221;\ub77c\uace0 \ud558\uae30\ubcf4\ub2e4, &#8220;\uc2e0\uaddc \uace0\uac1d\uc5d0\uac8c \uc2e0\ub8b0\uac10\uc744 \uc904 \uc218 \uc788\ub3c4\ub85d \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc801\ud569\ud55c \uaca9\uc2dd \uc788\ub294 \ud1a4\uc73c\ub85c \uc791\uc131\ud574\uc918&#8221;\uc640 \uac19\uc774 \uc0c1\ud669\uacfc \ub300\uc0c1\uc5d0 \ub9de\ub294 \ubd84\uc704\uae30\ub97c \uad6c\uccb4\uc801\uc73c\ub85c \uba85\uc2dc\ud558\uc138\uc694.<\/li>\n\n\n\n<li><strong>\uc0ac\uace0\uc758 \ub2e8\uacc4 \uc720\ub3c4(Chain of Thought):<\/strong> \uacb0\ub860\ub9cc \ubb3b\uc9c0 \ub9d0\uace0 &#8220;\ucd5c\uc885 \ub2f5\ubcc0\uc744 \ub0b4\ub193\uae30 \uc804, \ub2e8\uacc4\ubcc4 \ub17c\ub9ac\uc801 \uadfc\uac70\ub97c \uba3c\uc800 \uc0dd\uac01\ud574\uc11c \ubcf4\uc5ec\uc918&#8221;\ub77c\uace0 \uc9c0\uc2dc\ud574 \ubcf4\uc138\uc694. AI\uac00 \uc2a4\uc2a4\ub85c \ucd94\ub860 \uacfc\uc815\uc744 \uac70\uce58\uba70 \ud6e8\uc52c \uc815\uad50\ud558\uace0 \ub17c\ub9ac\uc801\uc778 \ud574\ub2f5\uc744 \ucc3e\uc544\ub0c5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubd80\uc815\ubb38\ubcf4\ub2e4\ub294 \uae0d\uc815\ubb38 \uc0ac\uc6a9:<\/strong> &#8220;~\ud558\uc9c0 \ub9c8&#8221;\ub77c\ub294 \uae08\uc9c0 \uba85\ub839\uc740 AI\uc5d0\uac8c \ud63c\ub780\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4. &#8220;~\ub294 \uc81c\uc678\ud558\uace0, 300\uc790 \uc774\ub0b4\uc758 \uac04\uacb0\ud55c \ud575\uc2ec \uc694\uc57d \uc704\uc8fc\ub85c \uc791\uc131\ud574\uc918&#8221;\ucc98\ub7fc \ud574\uc57c \ud560 \uc77c\uc744 \uba85\ud655\ud558\uac8c \uc815\uc758\ud560 \ub54c AI\ub294 \ub354 \uc815\ud655\ud558\uac8c \ubc18\uc751\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uba85\ud655\ud55c \uc608\uc2dc \uc81c\uacf5(Few-shot):<\/strong> \ubc31 \ub9c8\ub514 \uc124\uba85\ubcf4\ub2e4 \ud55c \uc904\uc758 \uc608\uc2dc\uac00 \uac15\ub825\ud569\ub2c8\ub2e4. \uc6d0\ud558\ub294 \ub290\ub08c\uc758 \uc0d8\ud50c \ubb38\uc7a5\uc774\ub098 \uae30\uc874 \uc791\uc5c5\ubb3c\uc744 \ud558\ub098\ub9cc \uc81c\uacf5\ud574\ub3c4, AI\ub294 \uc5ec\ub7ec\ubd84\uc758 \uc758\ub3c4\ub97c \uc644\ubcbd\ud788 \ud30c\uc545\ud558\uc5ec \uae30\ub300\uce58\uc5d0 \ubd80\ud569\ud558\ub294 \uacb0\uacfc\ubb3c\uc744 \ub0b4\ub193\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubcf5\uc7a1\ud55c \uc791\uc5c5\uc758 \ubaa8\ub4c8\ud654:<\/strong> \ucee4\ub2e4\ub780 \ud504\ub85c\uc81d\ud2b8\ub97c \ud55c \ubc88\uc5d0 \uc694\uccad\ud558\uae30\ubcf4\ub2e4 &#8216;\uac1c\uc694 \uc9dc\uae30 &#8211; \uc790\ub8cc \uc870\uc0ac &#8211; \ucd08\uc548 \uc791\uc131 &#8211; \ud1f4\uace0&#8217;\ucc98\ub7fc \ub2e8\uacc4\ub97c \ub098\ub204\uc5b4 \uc694\uccad\ud574 \ubcf4\uc138\uc694. \uc791\uc5c5\uc774 \uc138\ubd84\ud654\ub420\uc218\ub85d \uac01 \ub2e8\uacc4\uc758 \uc644\uc131\ub3c4\uac00 \ube44\uc57d\uc801\uc73c\ub85c \uc62c\ub77c\uac11\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubaa8\ub978\ub2e4\uace0 \ub9d0\ud560 \uc790\uc720 \ubd80\uc5ec:<\/strong> AI\uac00 \uadf8\ub7f4\ub4ef\ud55c \uac70\uc9d3\ub9d0\uc744 \ud558\ub294 &#8216;\ud658\uac01(Hallucination) \ud604\uc0c1&#8217;\uc774 \uac71\uc815\ub418\uc2dc\ub098\uc694? &#8220;\ubaa8\ub974\ub294 \uc815\ubcf4\ub098 \ubd88\ud655\uc2e4\ud55c \ub0b4\uc6a9\uc740 \uc9c0\uc5b4\ub0b4\uc9c0 \ub9d0\uace0 &#8216;\ud655\uc778 \ubd88\uac00&#8217;\ub77c\uace0 \ub2f5\ud574\uc918&#8221;\ub77c\uace0 \ubbf8\ub9ac \uc124\uc815\ud574\ubcf4\uc138\uc694. \ub2f5\ubcc0\uc758 \uc2e0\ub8b0\ub3c4\ub97c \ud06c\uac8c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\"><strong>\ub2e8\ud310 \uc2b9\ubd80\uac00 \uc544\ub2cc &#8216;\ub300\ud654&#8217;\ub85c \uc644\uc131\ud558\ub294 \uba40\ud2f0\ud134(Multi-turn) \uc804\ub7b5<\/strong><\/h2>\n\n\n\n<p>\uc644\ubcbd\ud55c \ud504\ub86c\ud504\ud2b8 \ud55c \uc904\uc744 \uc791\uc131\ud574\uc57c \ud55c\ub2e4\ub294 \ubd80\ub2f4\uac10\uc744 \ubc84\ub9ac\uc138\uc694. 2026\ub144\uc758 \uace0\ub3c4\ud654\ub41c AI \ubaa8\ub378\uc740 \uc0ac\uc6a9\uc790\uc640\uc758 \uc5f0\uc18d\uc801\uc778 \ub300\ud654\ub97c \ud1b5\ud574 \ub9e5\ub77d\uc744 \ud30c\uc545\ud558\ub294 \ub2a5\ub825\uc774 \ud0c1\uc6d4\ud569\ub2c8\ub2e4. \uccab \ubc88\uc9f8 \ub2f5\ubcc0\uc774 \ub9cc\uc871\uc2a4\ub7fd\uc9c0 \uc54a\ub2e4\uba74 \ucc3d\uc744 \ub2eb\ub294 \ub300\uc2e0 &#8216;<strong>\uc810\uc9c4\uc801 \uad6c\uccb4\ud654(Iterative Refinement)<\/strong>&#8216;\ub97c \uc2dc\ub3c4\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ube44\ud310\uc801 \uac80\ud1a0 \uc694\uccad:<\/strong> &#8220;\ubc29\uae08 \uc791\uc131\ud55c \ucd08\uc548\uc5d0\uc11c \ub17c\ub9ac\uc801\uc73c\ub85c \ubd80\uc871\ud55c \ubd80\ubd84 3\uac00\uc9c0\ub9cc \uc9c0\uc801\ud574 \uc8fc\uace0, \uadf8\uac78 \ubcf4\uc644\ud574\uc11c \ub2e4\uc2dc \uc368\uc918.&#8221;<\/li>\n\n\n\n<li><strong>\uad00\uc810\uc758 \ud655\uc7a5:<\/strong> &#8220;\uc774\ubc88\uc5d0\ub294 \ub9c8\ucf00\ud305 \ud300\uc7a5\uc774 \uc544\ub2cc, \uc608\uc0b0\uc744 \uc2b9\uc778\ud574\uc57c \ud558\ub294 \uc7ac\ubb34 \ub2f4\ub2f9\uc790\uc758 \uc2dc\uac01\uc5d0\uc11c \uc774 \ubcf4\uace0\uc11c\ub97c \ub2e4\uc2dc \uac80\ud1a0\ud574\uc918.&#8221;<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130 \uae30\ubc18\uc758 \uc2ec\ud654:<\/strong> &#8220;\uc774 \uc804\ub7b5\uc744 \ub4b7\ubc1b\uce68\ud560 \uc218 \uc788\ub294 \ucd5c\uc2e0 \uc2dc\uc7a5 \ud2b8\ub80c\ub4dc\ub098 \ud1b5\uacc4 \uc218\uce58\ub97c \ucd94\uac00\ud574\uc11c \ub0b4\uc6a9\uc744 \ubcf4\uac15\ud574\uc918.&#8221;<\/li>\n<\/ul>\n\n\n\n<p>AI\ub294 \ub2e8 \ud55c \ubc88\uc758 \uba85\ub839\uc744 \uc218\ud589\ud558\ub294 \ub3c4\uad6c\uac00 \uc544\ub2c8\ub77c, \uc2e4\uc2dc\uac04\uc73c\ub85c \ud53c\ub4dc\ubc31\uc744 \uc8fc\uace0\ubc1b\uc73c\uba70 \uacb0\uacfc\ubb3c\uc758 \uc644\uc131\ub3c4\ub97c \ub192\uc5ec\uac00\ub294 <strong>\uacf5\ub3d9 \uae30\ud68d\uc790(Co-creator)<\/strong> \uc784\uc744 \uc78a\uc9c0 \ub9c8\uc138\uc694. <\/p>\n\n\n\n<p>\uc774\ub7ec\ud55c \uac1c\uc778\uc758 \ub300\ud654 \uae30\uc220\uc774 \ud300 \uc804\uccb4\uc758 \ub178\ud558\uc6b0\ub85c \uc313\uc77c \ub54c \ube44\uc988\ub2c8\uc2a4\uc758 \uc9c4\uc9dc \ud601\uc2e0\uc774 \uc2dc\uc791\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\"><strong>\ub098\ub9cc\uc758 \ube44\ubc95\uc744 \ud300\uc758 \uc790\uc0b0\uc73c\ub85c, \u2018\ud504\ub86c\ud504\ud2b8 \ub77c\uc774\ube0c\ub7ec\ub9ac\u2019 \uad6c\ucd95<\/strong><\/h2>\n\n\n\n<p>\ucd5c\uace0\uc758 \ud504\ub86c\ud504\ud2b8\ub294 \ud55c \ubc88 \uc4f0\uace0 \ubc84\ub9ac\ub294 \uc77c\ud68c\uc6a9 \uc18c\ubaa8\ud488\uc774 \uc544\ub2d9\ub2c8\ub2e4. \uc5c5\ubb34 \ud6a8\uc728\uc744 \uadf9\ub300\ud654\ud558\ub294 \ud504\ub86c\ud504\ud2b8\ub97c \ubc1c\uacac\ud588\ub2e4\uba74, \uc774\ub97c \ud300\uc6d0\ub4e4\uacfc \uacf5\uc720\ud558\uace0 \ud45c\uc900\ud654\ud558\ub294 \u2018<strong>\ud504\ub86c\ud504\ud2b8 \ub77c\uc774\ube0c\ub7ec\ub9ac(Prompt Library)<\/strong>\u2019\ub97c \uad6c\ucd95\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc131\uacf5 \uc0ac\ub840 \uc544\uce74\uc774\ube0c:<\/strong> \uc798 \uc791\ub3d9\ud588\ub358 \ud504\ub86c\ud504\ud2b8\uc640 \uadf8 \uacb0\uacfc\ubb3c\uc744 \uae30\ub85d\ud558\uc5ec \ud300 \uc804\uccb4\uc758 \uc2dc\ud589\ucc29\uc624\ub97c \uc904\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uac00\ubcc0\ud615 \ud15c\ud50c\ub9bf \uc81c\uc791:<\/strong> \uc0c1\ud669\uc5d0 \ub530\ub77c \ud575\uc2ec \ud0a4\uc6cc\ub4dc(\ud0c0\uac9f \uc81c\ud488, \ucea0\ud398\uc778 \ubaa9\uc801 \ub4f1)\ub9cc \uac08\uc544 \ub07c\uc6b8 \uc218 \uc788\ub294 \ud300 \uc804\uc6a9 &#8216;\ud504\ub86c\ud504\ud2b8 \ud15c\ud50c\ub9bf&#8217;\uc744 \ub9cc\ub4ed\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ud611\uc5c5 \uc911\uc2ec\uc758 \uc9c4\ud654:<\/strong> \ub3d9\ub8cc\uc758 \ud504\ub86c\ud504\ud2b8\uc5d0 \uc0c8\ub85c\uc6b4 \uc544\uc774\ub514\uc5b4\ub97c \ub354\ud574 \ub354 \uc815\uad50\ud55c &#8216;\ud300 \uc2dc\uadf8\ub2c8\ucc98 \ud504\ub86c\ud504\ud2b8&#8217;\ub85c \ubc1c\uc804\uc2dc\ud0b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p>2026\ub144\uc758 \ube44\uc988\ub2c8\uc2a4 \uacbd\uc7c1\ub825\uc740 \uac1c\uc778\uc758 \ucc9c\uc7ac\uc131\uc774 \uc544\ub2cc, <strong>\ud300 \uc804\uccb4\uac00 AI\ub97c \ub3c4\uad6c \uc0bc\uc544 \uc9d1\ub2e8\uc9c0\uc131\uc744 \ubc1c\ud718\ud560 \uc218 \uc788\ub294 \uc2dc\uc2a4\ud15c<\/strong>\uc5d0\uc11c \uacb0\uc815\ub429\ub2c8\ub2e4. \uac1c\uc778\uc774 \ubc1c\uacac\ud55c \ud55c \uc904\uc758 \ud78c\ud2b8\ub97c \uc870\uc9c1\uc758 \uac70\ub300\ud55c \uc790\uc0b0\uc73c\ub85c \uc804\ud658\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\"><strong>2026\ub144\uc758 \uc0c8\ub85c\uc6b4 \uae30\uc900, \u2018\ucd94\ub860\u2019\uacfc \u2018\ub370\uc774\ud130\u2019<\/strong><\/h2>\n\n\n\n<p>\uc0dd\uc131\ud615 AI \ub3c4\uad6c\ub294 \uc644\ubcbd\ud558\uc9c0 \uc54a\uc73c\uba70 \uc778\uac04\uc774 \uc544\ub2d9\ub2c8\ub2e4. \ub300\ud654\ub97c \ub098\ub204\ub294 \uac83\ucc98\ub7fc \ub290\uaef4\uc9c8 \uc218 \uc788\uc9c0\ub9cc \uc0ac\uc2e4\uc740 \ub370\uc774\uc81c \ud504\ub86c\ud504\ud2b8\ub294 \ub2e8\uc21c\ud788 \uae00\uc744 \uc4f0\ub294 \ub2e8\uacc4\ub97c \ub118\uc5b4\uc130\uc2b5\ub2c8\ub2e4. AI\uac00 \uc2a4\uc2a4\ub85c \ub17c\ub9ac\uc801\uc778 \ub2e8\uacc4\ub97c \ubc1f\uc544 \uc0dd\uac01\ud558\uac8c \ub9cc\ub4dc\ub294 \u2018<strong>\uc0ac\uace0\uc758 \uc0ac\uc2ac(Chain of Thought)<\/strong>\u2019\uc744 \uc720\ub3c4\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud2b9\ud788 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/\">\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4(Agentforce)<\/a>\ucc98\ub7fc \uc2e4\uc81c \uae30\uc5c5 \ub370\uc774\ud130(CRM)\uc640 \uc5f0\uacb0\ub41c \ud658\uacbd\uc5d0\uc11c \ud504\ub86c\ud504\ud2b8\ub97c \uc0ac\uc6a9\ud574 \ubcf4\uc138\uc694. AI\ub294 \ube44\ub85c\uc18c \uc6b0\ub9ac \uc870\uc9c1\uc758 \ub9e5\ub77d\uc744 \uc644\ubcbd\ud788 \uc774\ud574\ud55c &#8216;\uc9c4\uc9dc \ud574\uacb0\ucc45&#8217;\uc744 \uc81c\uc548\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai\"><strong><strong>\uc9c8\ubb38\uc758 \uc218\uc900\uc774 \uace7 \ube44\uc988\ub2c8\uc2a4\uc758 \uc218\uc900\uc785\ub2c8\ub2e4<\/strong><\/strong><\/h2>\n\n\n\n<p>\ud504\ub86c\ud504\ud2b8 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1\uc740 \uc774\uc81c \uae30\uc220\uc801 \uc601\uc5ed\uc774 \uc544\ub2cc &#8216;\uae30\ud68d\ub825&#8217;\uc758 \uc601\uc5ed\uc785\ub2c8\ub2e4. AI\uc5d0\uac8c \ub354 \uad6c\uccb4\uc801\uc73c\ub85c, \ub354 \ub17c\ub9ac\uc801\uc73c\ub85c \uc9c0\uc2dc\ud560\uc218\ub85d \uc5ec\ub7ec\ubd84\uc758 \uc5c5\ubb34 \ud6a8\uc728\uc740 \ud3ed\ubc1c\uc801\uc73c\ub85c \ub298\uc5b4\ub0a0 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc624\ub298 \uc54c\ub824\ub4dc\ub9b0 \uac00\uc774\ub4dc\ub97c \uc9c0\uae08 \ubc14\ub85c \uc5c5\ubb34\uc5d0 \uc801\uc6a9\ud574 \ubcf4\uc138\uc694. AI\ub97c \ub300\ud558\ub294 \ubc29\uc2dd\uc774 \ubc14\ub00c\ub294 \uc21c\uac04, \uc5ec\ub7ec\ubd84\uc758 \uc131\uacfc\ub3c4 \ubc14\ub01d\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ud83d\udccd \uc624\ub298 \ubc30\uc6b4 \ud504\ub86c\ud504\ud2b8 \uc804\ub7b5\uc774 \uc2e4\uc81c \ube44\uc988\ub2c8\uc2a4 \ud604\uc7a5\uc5d0\uc11c \uc5b4\ub5bb\uac8c \uac15\ub825\ud55c \uacb0\uacfc\ub85c \uc774\uc5b4\uc9c0\ub294\uc9c0 \uad81\uae08\ud558\uc2e0\uac00\uc694? <a href=\"https:\/\/www.salesforce.com\/kr\/events\/world-tour\/korea\/\"><strong>Agentforce World Tour Kore<\/strong><\/a><strong><a href=\"https:\/\/www.salesforce.com\/kr\/events\/world-tour\/korea\/\">a 2026<\/a> <\/strong>\uc5d0 \ucc38\uc5ec\ud558\uc5ec \ucd5c\uc2e0 AI \uc5d0\uc774\uc804\ud2b8\uc640 \ub370\uc774\ud130 \ud601\uc2e0 \uc0ac\ub840\ub97c \uc9c1\uc811 \uacbd\ud5d8\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\uc0dd\uc131\ud615-ai-\ud504\ub86c\ud504\ud2b8-\uad00\ub828-faq\">\uc0dd\uc131\ud615 AI \ud504\ub86c\ud504\ud2b8 \uad00\ub828 FAQ<\/h2>\n\n\n<div class=\"accordion \">\n\t\n\n<button class=\"accordion-header\" type=\"button\"><br>\uc0dd\uc131\ud615 AI \ud504\ub86c\ud504\ud2b8\ub780?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p><br>\uc0dd\uc131\ud615 AI \ud504\ub86c\ud504\ud2b8(Generative AI Prompts)\ub294 \ud14d\uc2a4\ud2b8, \uc774\ubbf8\uc9c0, \ucf54\ub4dc \ub610\ub294 \uae30\ud0c0 \ucf58\ud150\uce20 \ub4f1 \uc0ac\uc6a9\uc790\uac00 \uc6d0\ud558\ub294 \uacb0\uacfc\ubb3c\uc744 \ub9cc\ub4e4\uc5b4\ub0b4\ub3c4\ub85d \uc720\ub3c4\ud558\uae30 \uc704\ud574, \uc0dd\uc131\ud615 AI \ubaa8\ub378\uc5d0 \uc81c\uacf5\ud558\ub294 \uad6c\uccb4\uc801\uc778 \ud14d\uc2a4\ud2b8 \uc785\ub825\uc774\ub098 \uc9c0\uc2dc\uc0ac\ud56d\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><br>\ud504\ub86c\ud504\ud2b8 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1\uc774 \uc911\uc694\ud55c \uc774\uc720\ub294?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p><br>\ud504\ub86c\ud504\ud2b8 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1\uc774 \uc911\uc694\ud55c \uc774\uc720\ub294, AI\uac00 \uc0dd\uc131\ud558\ub294 \uacb0\uacfc\ubb3c\uc758 \ud488\uc9c8(Quality)\uacfc \uc801\ud569\uc131(Relevance)\uc774 \uc81c\uacf5\ub41c \ud504\ub86c\ud504\ud2b8\uc758 \uba85\ud655\uc131, \uad6c\uccb4\uc131, \uadf8\ub9ac\uace0 \uad6c\uc870\uc5d0 \ub530\ub77c \ud06c\uac8c \uc88c\uc6b0\ub418\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">\uae30\uc5c5\uc758 \uc0dd\uc131\ud615 AI \ud504\ub86c\ud504\ud2b8 \ud65c\uc6a9 \ubc29\ubc95\uc740?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p><br>\uae30\uc5c5\ub4e4\uc740 \ub9c8\ucf00\ud305 \ubb38\uad6c(Copy)\ub098 \uae30\uc0ac\uc640 \uac19\uc740 \ucf58\ud150\uce20 \uc81c\uc791, \ucf54\ub4dc \uc2a4\ub2c8\ud3ab(Code snippets) \uc0dd\uc131, \uc544\uc774\ub514\uc5b4 \ube0c\ub808\uc778\uc2a4\ud1a0\ubc0d, \ubb38\uc11c \uc694\uc57d, \uadf8\ub9ac\uace0 \uace0\uac1d \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uac1c\uc778\ud654 \ub4f1\uc744 \uc704\ud574 \ud504\ub86c\ud504\ud2b8\ub97c \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc9c8\ubb38\uc758 \ud55c \ub057 \ucc28\uc774\uac00 \ube44\uc988\ub2c8\uc2a4\uc758 \uc131\uacfc\ub97c \uacb0\uc815\ud569\ub2c8\ub2e4<\/p>\n","protected":false},"author":805,"featured_media":518,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"69525fbc0b6874adce49330c","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[104,107,141],"coauthors":[8],"class_list":["post-519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-ai","blog-best-practices","blog-generative-ai"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\uc0dd\uc131\ud615 AI\ub97c \uc704\ud55c \ud504\ub86c\ud504\ud2b8 \uc791\uc131 \ubc29\ubc95- \uc138\uc77c\uc988\ud3ec\uc2a4 (Salesforce) - Salesforce<\/title>\n<meta name=\"description\" content=\"AI\uc5d0\uac8c \uc6d0\ud558\ub294 \ub2f5\ubcc0\uc744 \uc5bb\uc9c0 \ubabb\ud574 \uace0\ubbfc\uc774\uc2e0\uac00\uc694? 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