{"id":5614,"date":"2026-09-18T14:10:17","date_gmt":"2026-09-18T05:10:17","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=5614"},"modified":"2026-09-18T14:15:52","modified_gmt":"2026-09-18T05:15:52","slug":"crm-and-ai","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/crm-and-ai\/","title":{"rendered":"AI\uac00 \ub300\uc2e0\ud560 \uc218 \uc5c6\ub294 CRM\ub9cc\uc774 \ud560 \uc218 \uc788\ub294 \uc77c\uc740 \ubb34\uc5c7\uc77c\uae4c\uc694?"},"content":{"rendered":"\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/small-business\/free-trial\/starter-suite-v2\/?d=bcta\" target=\"_blank\" rel=\"noopener\">\uc911\uc18c\uae30\uc5c5\uc744 \uc704\ud55c AI CRM\uc744 \uc0ac\uc6a9\ud574 \ubcf4\uc138\uc694<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>CRM\uc740 &#8216;\uae30\uc5b5&#8217;, AI\ub294 &#8216;\uc5d4\uc9c4&#8217;\uc785\ub2c8\ub2e4.<\/strong> CRM\uc774 \uace0\uac1d\u00b7\uac70\ub798 \ub370\uc774\ud130\ub97c \ub2f4\ub294 \ud1a0\ub300\ub77c\uba74, AI\ub294 \uadf8 \ub370\uc774\ud130\ub97c \uc2e4\uc81c \ud589\ub3d9\uc73c\ub85c \ubc14\uafd4 \uc2a4\ubab0 \ube44\uc988\ub2c8\uc2a4\ub3c4 \ub300\uae30\uc5c5\ucc98\ub7fc \uc6c0\uc9c1\uc774\uac8c \ud569\ub2c8\ub2e4. <\/li>\n\n\n\n<li><strong>AI\ub294 \uc0ac\ub78c\uc744 \ub300\uccb4\ud558\uc9c0 \uc54a\uace0, \uc0ac\ub78c\uc774 \uc798\ud558\ub294 \uc77c\uc5d0 \uc9d1\uc911\ud558\uac8c \ud569\ub2c8\ub2e4.<\/strong> \ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1\u00b7\uc694\uc57d\u00b7\ubc18\ubcf5 \uc5c5\ubb34\ub294 AI\uc640 CRM\uc774 \ub9e1\uace0, \uace0\uac1d\uc744 \ud5a5\ud55c \uacf5\uac10\uc740 \uc0ac\ub78c\uc758 \ubaab\uc785\ub2c8\ub2e4. TireTrack\uc740 \uc774 \uc870\ud569\uc73c\ub85c \uc8fc\ub2f9 \ud1b5\ud654\ub7c9\uc744 150\uac74\uc5d0\uc11c 500\uac74 \uc774\uc0c1\uc73c\ub85c \ub298\ub838\uc2b5\ub2c8\ub2e4. <\/li>\n\n\n\n<li><strong>\uc131\uacfc\ub294 &#8216;\ub370\uc774\ud130 \ud488\uc9c8&#8217;\uc5d0\uc11c \uc2dc\uc791\ub429\ub2c8\ub2e4.<\/strong> \uace0\uae09 \uc790\ub3d9\ud654\uc5d0 \uc55e\uc11c \uc911\ubcf5 \ucee8\ud0dd\ud2b8\ub97c \uc815\ub9ac\ud558\uace0 \ud300\uc758 \uae30\ub85d \ubc29\uc2dd\uc744 \ud1b5\uc77c\ud574, \uc815\ud655\ud558\uace0 \uc720\uc6a9\ud55c \ub370\uc774\ud130\ubd80\ud130 \ud655\ubcf4\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774\ub7f0 \uc9c8\ubb38\uc744 \ud558\uace0 \uacc4\uc2e4\uc9c0\ub3c4 \ubaa8\ub985\ub2c8\ub2e4. &#8220;\uc774\uac83\ub3c4, \uc800\uac83\ub3c4\u2026 \uc544\ub2c8 \uc804\ubd80 \ub2e4 \uadf8\ub0e5 AI\ub85c \ud558\uba74 \uc548 \ub418\ub098?&#8221; \ub0b4 \ube44\uc988\ub2c8\uc2a4 \ub3c4\uad6c\uc640 AI \ub3c4\uad6c\ub294 \ub300\uccb4 \ubb50\uac00 \ub2e4\ub978 \uac78\uae4c? \uc774\ub807\uac8c \uc0dd\uac01\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8f761849 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc778\uacf5\uc9c0\ub2a5(AI)<\/a>\uc740 \uc790\uc2e0\uc774 \uc544\ub294 \ub9cc\ud07c\ub9cc \ud798\uc744 \ubc1c\ud718\ud569\ub2c8\ub2e4. \uadf8\ub9ac\uace0 AI\uac00 \uc5ec\ub7ec\ubd84\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ub300\ud574 \uc544\ub294 \uac83 \u2014 \uace0\uac1d, \uc9c0\ub09c \uc774\ub825, \ud30c\uc774\ud504\ub77c\uc778 \u2014 \uc740 \ubaa8\ub450 <a href=\"https:\/\/www.salesforce.com\/kr\/crm\/what-is-crm\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM)<\/a> \uc548\uc5d0 \ub2f4\uaca8 \uc788\uc2b5\ub2c8\ub2e4. CRM\uc740 \uc5ec\ub7ec\ubd84\uc758 \ube44\uc988\ub2c8\uc2a4\uac00 \ub3cc\uc544\uac00\ub294 \ud1a0\ub300\uc785\ub2c8\ub2e4. \ubaa8\ub4e0 \uace0\uac1d, \ubaa8\ub4e0 \uac70\ub798, \uadf8\ub9ac\uace0 \ud300\uc774 \uc9c0\uae08\uae4c\uc9c0 \ub098\ub208 \ubaa8\ub4e0 \uc0c1\ud638\uc791\uc6a9\uc774 \uc774 \uc548\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. AI\ub294 \uc774 \ubaa8\ub4e0 \uac83\uc744 \uc2e4\uc81c \ud589\ub3d9\uc73c\ub85c \ubc14\uafd4 \uc8fc\ub294 \uc874\uc7ac\uc785\ub2c8\ub2e4. \ud300\uc774 \ub354 \ube60\ub974\uac8c \uc6c0\uc9c1\uc774\uace0, \ub354 \ub611\ub611\ud558\uac8c \ub300\uc751\ud558\uace0, \uace0\uac1d\uc774 \uadf8\uc800 &#8216;\uc5f0\ub77d\ubc1b\uc740&#8217; \uac83\uc774 \uc544\ub2c8\ub77c &#8216;\uc774\ud574\ubc1b\uace0 \uc788\ub2e4&#8217;\uace0 \ub290\ub07c\uac8c \ud558\ub294 \uacbd\ud5d8\uc744 \uc804\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \ub458\uc774 \ud568\uaed8\ud560 \ub54c, \uc791\uc740 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub3c4 \ud6e8\uc52c \ud070 \uae30\uc5c5\ucc98\ub7fc \uc6c0\uc9c1\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uac00\uc774\ub4dc\uc5d0\uc11c\ub294 \uac01\uac01\uc774 \uc5b4\ub5a4 \uc5ed\ud560\uc744 \ud558\ub294\uc9c0, \uc5b4\ub514\uc5d0\uc11c \ud568\uaed8\ud560 \ub54c \ub354 \uac15\ub825\ud55c\uc9c0, \uadf8\ub9ac\uace0 \uc131\uc7a5\ud558\ub294 \uc5ec\ub7ec\ubd84\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc774 \ub458\uc744 \uc5b4\ub5bb\uac8c \ud65c\uc6a9\ud560 \uc218 \uc788\ub294\uc9c0 \ud558\ub098\uc529 \uc9da\uc5b4 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-crm\uc740-\uc5b4\ub5a4-\uc77c\uc744-\ud558\ub098\uc694\" class=\"wp-block-heading\">CRM\uc740 \uc5b4\ub5a4 \uc77c\uc744 \ud558\ub098\uc694?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/small-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">CRM \ud50c\ub7ab\ud3fc<\/a>\uc740 \uc131\uc7a5\ud558\ub294 \ube44\uc988\ub2c8\uc2a4\uac00 \uace0\uac1d\uacfc \ub098\ub208 \ubaa8\ub4e0 \uc0c1\ud638\uc791\uc6a9, \uc120\ud638\ub3c4, \uc774\ub825\uc774 \ubaa8\uc774\ub294 \ub514\uc9c0\ud138 \ubcf4\uae08\uc790\ub9ac\uc785\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc758 &#8216;\uae30\uc5b5&#8217;\uacfc\ub3c4 \uac19\uc740 \uc5ed\ud560\uc744 \ud558\uba74\uc11c, CRM\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \uae54\ub054\ud558\uace0 \uc811\uadfc\ud558\uae30 \uc27d\uac8c \uc815\ub9ac\u00b7\uad00\ub9ac\ud574 \uc5b4\ub5a4 \ub9ac\ub4dc\ub3c4 \ub193\uce58\uc9c0 \uc54a\ub3c4\ub85d \ud558\uace0, \uc138\uc77c\uc988\uc640 \ub9c8\ucf00\ud305\uc744 \uc704\ud55c \ub4e0\ub4e0\ud55c \ud1a0\ub300\ub97c \ub9cc\ub4e4\uc5b4 \uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774\ub807\uac8c \ud55c\uacf3\uc5d0 \ubaa8\uc778 \uc2dc\uc2a4\ud15c\uc740 \ud300\uc5d0 \uace0\uac1d\uc5d0 \ub300\ud55c \ud1b5\ud569\ub41c 360\ub3c4 \uad00\uc810\uc744 \uc81c\uacf5\ud574, \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uacfc \ube44\uc988\ub2c8\uc2a4 \uaddc\ubaa8\uc5d0 \ub9de\ucdb0 \ud655\uc7a5\ub418\ub294 \ud6a8\uc728\uc801\uc778 \uc6b4\uc601\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. CRM\uc774 \uc5ec\ub7ec\ubd84\uc758 \uc2a4\ubab0 \ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud574 \ud560 \uc218 \uc788\ub294 \uc77c\uc744 \uac04\ub2e8\ud788 \uc815\ub9ac\ud558\uba74 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ub9ac\ub4dc \uad00\ub9ac: \uc7a0\uc7ac \ub9ac\ub4dc\ub97c \ucd94\uc801\ud558\uace0 \uc138\uc77c\uc988 \uae30\ud68c\ub85c \uc804\ud658\ud574 \uc138\uc77c\uc988 \uc0ac\uc774\ud074\uc744 \uac1c\uc120\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ucee8\ud0dd\ud2b8 \ubc0f \ucee4\uba38\uc2a4 \uad00\ub9ac: \uace0\uac1d \uc815\ubcf4, \ub300\ud654 \uc774\ub825, \uba54\ubaa8\ub97c \ud55c\uacf3\uc5d0 \ubaa8\uc544 \ucd5c\uc2e0 \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud558\uace0 \ub9de\ucda4\ud615 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc774\uba54\uc77c \ubc0f \uc18c\uc15c \ub9c8\ucf00\ud305: \uc0ac\uc804 \uc81c\uc791\ub41c \ud15c\ud50c\ub9bf\uc73c\ub85c \ucea0\ud398\uc778\uc744 \ub9cc\ub4e4\uace0, \uc138\uadf8\uba3c\ud2b8\ub97c \ub098\ub204\uace0, \uac1c\uc778\ud654\ud574 \ub354 \ub192\uc740 \ucc38\uc5ec\ub97c \uc774\ub04c\uc5b4 \ub0c5\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ub9ac\ud3ec\ud305 \ubc0f \ubd84\uc11d: \ub9de\ucda4\ud615 \ub300\uc2dc\ubcf4\ub4dc\ub85c \uc131\uacfc\uc640 \ud2b8\ub80c\ub4dc\ub97c \ubd84\uc11d\ud574 \ub370\uc774\ud130 \uae30\ubc18 \uc758\uc0ac\uacb0\uc815\uc744 \ub0b4\ub9bd\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ud300 \uc0dd\uc0b0\uc131 \ubc0f \ud611\uc5c5: \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc790\ub3d9\ud654\ud558\uace0, \uc5c5\ubb34 \ub9ac\ub9c8\uc778\ub354\ub97c \uc124\uc815\ud558\uace0, \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ud55c\uacf3\uc5d0 \ubaa8\uc544 \ub9e4\ub044\ub7ec\uc6b4 \uc5c5\ubb34 \uc778\uc218\uc778\uacc4\uc640 \ud300 \uc815\ub82c\uc744 \uc2e4\ud604\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ubaa8\ubc14\uc77c \uc811\uadfc: \uc5b4\ub5a4 \uae30\uae30\uc5d0\uc11c\ub4e0, \uc5b4\ub514\uc5d0 \uc788\ub4e0 \ud575\uc2ec \ube44\uc988\ub2c8\uc2a4 \ub370\uc774\ud130\ub97c \uad00\ub9ac\ud558\uace0 \uace0\uac1d\uacfc \uc5f0\uacb0\ub41c \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uadf8\ub9ac\uace0 \uc774\uc81c \uc774 \uc2dc\uc2a4\ud15c\uc5d0\ub294 \uc2a4\ub9c8\ud2b8 \ub3c4\uad6c\uac00 \ub0b4\uc7a5\ub418\uc5b4 <a href=\"https:\/\/www.salesforce.com\/kr\/crm\/ai-crm\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI CRM<\/a>\uc774\ub77c \ubd88\ub9ac\uba70, \ud300\uc744 \ub3d5\ub294 \uc9c0\ub2a5\ud615 \uae30\ub2a5\uc744 \uac16\ucd94\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \ubd80\ubd84\uc740 \ub4a4\uc5d0\uc11c \ub354 \uc790\uc138\ud788 \ub2e4\ub904\ubcf4\uaca0\uc2b5\ub2c8\ub2e4. <\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\uc911\uc18c\uae30\uc5c5\uc744 \uc704\ud55c AI CRM\uc73c\ub85c \ubb34\uc5c7\uc774 \uac00\ub2a5\ud55c\uc9c0 \uc9c1\uc811 \uacbd\ud5d8\ud574 \ubcf4\uc138\uc694.<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\uc5ec\ub7ec\ubd84\uc758 \uc911\uc18c\uae30\uc5c5 \uc2e4\ud604\uacfc \uc131\uc7a5\uc744 \uc704\ud55c AI \uae30\ubc18 CRM, Salesforce Suites\ub85c \uc9c0\uae08 \uc2dc\uc791\ud558\uc138\uc694.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/kr\/form\/signup\/freetrial-salesforce-starter\/\">\ubb34\ub8cc\ub85c \uc774\uc6a9\ud574\ubcf4\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"448\" height=\"280\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/starter-cta-ace781ebd06060cbd46e5eb3ff380208661f845844b0637a0dfcc1f5633cc56a-1.webp\" class=\"attachment-full size-full\" alt=\"crm starter suite offer banner\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 id=\"h-ai\ub294-\uc5b4\ub5a4-\uc77c\uc744-\ud558\ub098\uc694\" class=\"wp-block-heading\">AI\ub294 \uc5b4\ub5a4 \uc77c\uc744 \ud558\ub098\uc694?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI\ub294 \uc815\ub9ac\ub41c \ub370\uc774\ud130\ub97c \ubc14\ud0d5\uc73c\ub85c \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\uace0, \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uace0, \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uba70 \ube44\uc988\ub2c8\uc2a4\uac00 \ud655\uc7a5\ud560 \uc218 \uc788\uac8c \ud574 \uc8fc\ub294 &#8216;\uc5d4\uc9c4&#8217; \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/chatgpt.com\/\">ChatGPT<\/a>, <a href=\"https:\/\/gemini.google.com\/\">Gemini<\/a>, <a href=\"https:\/\/claude.ai\/\">Claude<\/a> \uac19\uc740 AI \ub3c4\uad6c\ub97c \uc774\ubbf8 \uc54c\uace0 \uacc4\uc2e4 \ud150\ub370\uc694, \uc774\ub4e4\uc740 \uac00\uc774\ub4dc\ud615 \uac80\uc0c9, \ucf58\ud150\uce20 \uc0dd\uc131, \uc9c8\ubb38 \ub2f5\ubcc0\uc744 \ub3d5\ub294 \uc9c0\uc6d0 \ud50c\ub7ab\ud3fc \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc AI\ub294 \uc774\uc81c \ub2e8\uc21c\ud788 \uc720\uc6a9\ud55c \uac80\uc0c9 \uc5d4\uc9c4\uc744 \ub118\uc5b4 \ud6e8\uc52c \ub354 \ub9ce\uc740 \uc77c\uc744 \ud558\ub294 \uc874\uc7ac\ub85c \uc9c4\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\uc5c5\ubb34 \uc790\ub3d9\ud654: \ub370\uc774\ud130 \uc785\ub825, \uc77c\uc815 \uad00\ub9ac, \uccad\uad6c, \ub9ac\ud3ec\ud305 \uac19\uc740 \ubc18\ubcf5\uc801\uc778 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc790\ub3d9\ud654\ud574 \uc2dc\uac04\uc744 \uc808\uc57d\ud558\uace0 \uc624\ub958\ub97c \uc904\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ucf58\ud150\uce20 \uc81c\uc791: \ub9c8\ucf00\ud305 \uce74\ud53c, \uc774\uba54\uc77c, \ube14\ub85c\uadf8, \uc81c\ud488 \uc124\uba85, \uc18c\uc15c \ubbf8\ub514\uc5b4 \ucf58\ud150\uce20\ub97c \ub300\uaddc\ubaa8\ub85c \uc0dd\uc131\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ub370\uc774\ud130 \ubd84\uc11d: \ubc29\ub300\ud55c \ub370\uc774\ud130\uc14b\uc744 \uc608\uce21, \ud2b8\ub80c\ub4dc, \uc2e4\ud589 \uac00\ub2a5\ud55c \ube44\uc988\ub2c8\uc2a4 \uc778\uc0ac\uc774\ud2b8\ub85c \ubc14\uafd4 \ub354 \ub098\uc740 \uc758\uc0ac\uacb0\uc815\uc744 \ub3d5\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ubb38\uc11c \ucc98\ub9ac: \ubb38\uc11c, \uacc4\uc57d\uc11c, \ud68c\uc758 \ub0b4\uc6a9\uc5d0\uc11c \uc815\ubcf4\ub97c \ucd94\ucd9c\ud558\uace0, \uc694\uc57d\ud558\uace0, \uc815\ub9ac\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \uac19\uc740 \ube44\uc988\ub2c8\uc2a4 \ub3c4\uad6c\uc640 \ud568\uaed8\ub77c\uba74, AI\ub294 \ubc29\ub300\ud55c \ub370\uc774\ud130\uc14b\uc5d0\uc11c \ud328\ud134\uc744 \ucc3e\uc544\ub0b4\ub294 \ub370 \ud2b9\ud788 \ub6f0\uc5b4\ub098\uba70, \uc608\uce21 \uae30\ubc18 \ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1, \uc0dd\uc131\ud615 AI\ub97c \ud65c\uc6a9\ud55c \ub370\uc774\ud130 \uae30\ubc18 \uc774\uba54\uc77c \uc791\uc131, \ub808\ucf54\ub4dc \uc989\uc2dc \uc694\uc57d \uac19\uc740 \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI \uc5d0\uc774\uc804\ud2b8<\/a>\ub294 \uc790\uc728\uc801\uc73c\ub85c \uc791\ub3d9\ud558\uba70, \uc77c\uc815 \uad00\ub9ac\ub098 \uc77c\uc0c1\uc801\uc778 \uace0\uac1d \ubb38\uc758 \uac19\uc740 \ubc18\ubcf5 \uc5c5\ubb34\ub97c 24\uc2dc\uac04 \ucc98\ub9ac\ud574 \uc0ac\ub78c\uc73c\ub85c \uad6c\uc131\ub41c \ud300\uc774 \ub354 \uac00\uce58 \uc788\ub294 \ubb38\uc81c \ud574\uacb0\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud574 \uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 id=\"h-\uadf8\ub807\ub2e4\uba74-ai\ub294-crm\uc744-\uc704\ud574-\uc5b4\ub5a4-\uc77c\uc744-\ud560\uae4c\uc694\" class=\"wp-block-heading\">\uadf8\ub807\ub2e4\uba74 AI\ub294 CRM\uc744 \uc704\ud574 \uc5b4\ub5a4 \uc77c\uc744 \ud560\uae4c\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/salesforce.com\/kr\/slack\" target=\"_blank\" rel=\"noreferrer noopener\">Slackbot<\/a>\uc744 \uc608\ub85c \ub4e4\uc5b4 \ubcfc\uae4c\uc694? CRM \ub370\uc774\ud130\ub97c \ub9e4\uc77c \ub098\ub204\ub294 \ub300\ud654 \uc18d\uc73c\ub85c \ubc14\ub85c \uac00\uc838\ub2e4\uc8fc\ub294 \uce5c\uadfc\ud55c AI \ubd07\uc785\ub2c8\ub2e4. AI\uc640 CRM\uc774 \uc5b4\ub5bb\uac8c \ud568\uaed8 \uc791\ub3d9\ud558\ub294\uc9c0\ub97c \uc798 \ubcf4\uc5ec \uc8fc\ub294 \uc0ac\ub840\uc778\ub370\uc694, \uc774\uc81c Slackbot\uc740 &#8216;\ucf54\uc5b4 \uba54\ubaa8\ub9ac&#8217;\ub97c \ud65c\uc6a9\ud574 \uc5ec\ub7ec\ubd84\uc758 \uad6c\uccb4\uc801\uc778 \uc9c0\uc2dc\uc640 \ubc18\ubcf5\ub418\ub294 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uae30\uc5b5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e8\uc21c\ud788 \uc9c8\ubb38\uc5d0 \ub2f5\ud558\ub294 \uac83\uc744 \ub118\uc5b4, \uc5ec\ub7ec\ubd84\uc744 \ub300\uc2e0\ud574 \uc9c1\uc811 \ud589\ub3d9\ud55c\ub2e4\ub294 \ub73b\uc785\ub2c8\ub2e4. \uae34 \uc2a4\ub808\ub4dc\ub97c \uc694\uc57d\ud558\ub4e0, \ud0ed\uc744 \uc62e\uaca8 \ub2e4\ub2c8\uc9c0 \uc54a\uace0\ub3c4 \uc138\uc77c\uc988 \ub808\ucf54\ub4dc\ub97c \uc5c5\ub370\uc774\ud2b8\ud558\ub3c4\ub85d \ub3d5\ub4e0, Slackbot\uc740 \ube44\uc988\ub2c8\uc2a4 \uad00\ub9ac\ub97c &#8216;\uc77c&#8217;\ucc98\ub7fc \ub290\uaef4\uc9c0\uc9c0 \uc54a\uac8c, \uc624\ud788\ub824 \uc9c0\uce58\uc9c0 \uc54a\ub294 \ub514\uc9c0\ud138 \ud300\uc6d0\uacfc \ud568\uaed8\ud558\ub294 \uac83\ucc98\ub7fc \ub9cc\ub4e4\uc5b4 \uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uadf8\ub9ac\uace0 AI\uac00 \uc5ec\ub7ec\ubd84\uc758 CRM\uc744 \uc704\ud574 \ud560 \uc218 \uc788\ub294 \uc77c\uc744 \uac04\ub2e8\ud788 \uc815\ub9ac\ud558\uba74 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\uc608\uce21 \uae30\ubc18 \ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1: \ub9ac\ub4dc\ub97c \uc804\ud658 \uac00\ub2a5\uc131\uc5d0 \ub530\ub77c \uc790\ub3d9\uc73c\ub85c \uc21c\uc704 \ub9e4\uaca8, \uc138\uc77c\uc988 \ud300\uc774 \uac00\uce58 \ub192\uc740 \uae30\ud68c\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc0dd\uc131\ud615 AI: \uc5ec\ub7ec\ubd84\ub9cc\uc758 \ube0c\ub79c\ub4dc \ubcf4\uc774\uc2a4\uc640 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud574 \uac1c\uc778\ud654\ub41c \uc774\uba54\uc77c\uacfc \ucf58\ud150\uce20\ub97c \uc791\uc131\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc694\uc57d: \uae34 \uace0\uac1d \ub808\ucf54\ub4dc, \ud68c\uc758 \ub178\ud2b8, \uc774\uba54\uc77c \uc2a4\ub808\ub4dc\ub97c \uc989\uc2dc \uc555\ucd95\ud574 \ube60\ub974\uac8c \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc9c0\ub2a5\ud615 \uc790\ub3d9\ud654: \ub370\uc774\ud130 \uc785\ub825\uc774\ub098 \uc77c\uc0c1\uc801\uc778 \uace0\uac1d \ubb38\uc758 \uac19\uc740 \ubc18\ubcf5 \uc5c5\ubb34\ub97c 24\uc2dc\uac04 \ucc98\ub9ac\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\ube44\uc9c0\ub2c8\uc2a4\uac00 \uc774\ub8e8\uc5b4\uc9c0\ub294 \uacf5\uac04, Slack<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\ud300\uacfc \uace0\uac1d, \uadf8\ub9ac\uace0 \uc5ec\ub7ec\ubd84\uc774 \uc0ac\uc6a9\ud558\ub294 \ub3c4\uad6c\ub97c \ud55c\uacf3\uc5d0 \ubaa8\uc544, \ube44\uc988\ub2c8\uc2a4\uac00 \uc774\ub8e8\uc5b4\uc9c0\ub294 \uacf5\uac04 Slack\uc5d0\uc11c \uc5ec\ub7ec\ubd84\uc758 \ube44\uc988\ub2c8\uc2a4\ub97c \ud55c \ub2e8\uacc4 \ub354 \uc131\uc7a5\uc2dc\ud0a4\uc138\uc694.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/kr\/slack\/\">Slack \uc0ac\uc6a9\ud574\ubcf4\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/slack-marquee-2-2.webp\" class=\"attachment-full size-full\" alt=\"slack offer banner image\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 id=\"h-\uc131\uc7a5\uc744-\uc704\ud55c-crm\uacfc-ai\" class=\"wp-block-heading\">\uc131\uc7a5\uc744 \uc704\ud55c CRM\uacfc AI<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\uacfc AI\ub97c \ube44\uad50\ud560 \ub54c\ub294, \ud50c\ub7ab\ud3fc\uc744 &#8216;\uae30\uc5b5&#8217;, \uc9c0\ub2a5\uc744 &#8216;\uc5d4\uc9c4&#8217;\uc73c\ub85c \uc0dd\uac01\ud558\uba74 \uc774\ud574\ud558\uae30 \uc27d\uc2b5\ub2c8\ub2e4. \uc2a4\ud0c0\ud2b8\uc5c5\uc740 \ud754\ud788 \uc774 \ub3c4\uad6c\ub4e4\uc744 \ud65c\uc6a9\ud574 \uc5b4\ub5a4 \ub9ac\ub4dc\ub3c4 \ub193\uce58\uc9c0 \uc54a\ub3c4\ub85d \ud558\uace0, \uc5ec\ub7ec\ubd84\uc774 \uc2dc\uc791\ud558\ub294 \ubaa8\ub4e0 \uc138\uc77c\uc988\u00b7\ub9c8\ucf00\ud305 \ud65c\ub3d9\uc744 \uc704\ud55c \ub4e0\ub4e0\ud55c \ud1a0\ub300\ub97c \ub9cc\ub4ed\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/data\/\" target=\"_blank\" rel=\"noreferrer noopener\">\ubaa8\ub4e0 \uace0\uac1d\uc758 \ud1b5\ud569 \ud504\ub85c\ud544<\/a>\uc744 \uc720\uc9c0\ud558\uba74, \ud300\uc740 \uad6c\ub9e4\uc790\uac00 \ubb34\uc5c7\uc744 \ud544\uc694\ub85c \ud558\ub294\uc9c0 \uadf8\ub4e4\uc774 \ubb3b\uae30\ub3c4 \uc804\uc5d0 \uc815\ud655\ud788 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc218\uc900\uc758 \uccb4\uacc4\ub294, \uc591\uc9c8\uc758 \uc815\ubcf4\ub97c \uacf5\uae09\ud574 \uc904 \uc911\uc559\ud654\ub41c \uc2dc\uc2a4\ud15c \uc5c6\uc774\ub294 \ub2e8\ub3c5 \ub3c4\uad6c\ub9cc\uc73c\ub85c \uacb0\ucf54 \uc774\ub8f0 \uc218 \uc5c6\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI\ub294 \ubc29\ub300\ud55c \ub370\uc774\ud130\uc14b\uc5d0\uc11c \ud328\ud134\uc744 \ucc3e\uc544\ub0b4\ub294 \ub370 \ub6f0\uc5b4\ub098\uc9c0\ub9cc, \uc624\ub79c \uace0\uac1d\uc774 \uc65c \uc720\ub3c5 \ud798\ub4e0 \ud55c \ub2ec\uc744 \ubcf4\ub0b4\uace0 \uc788\ub294\uc9c0\ub97c \uc774\ud574\ud560 \uac10\uc131 \uc9c0\ub2a5\uc740 \uac16\ucd94\uace0 \uc788\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988 \ud300\uc740 CRM\uacfc AI\uc758 \ud611\uc5c5\uc744 \ud1b5\ud574 \ub204\uad6c\uc5d0\uac8c \uc5f0\ub77d\ud574\uc57c \ud560\uc9c0\ub294 \uc54c\uc544\ub0bc \uc218 \uc788\uc9c0\ub9cc, \uadf8 \ub300\ud654\uc5d0 \ub2f4\uae30\ub294 \uacf5\uac10\ub9cc\ud07c\uc740 \uc624\ub86f\uc774 \uc0ac\ub78c\uc758 \ubaab\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc2a4\ubab0 \ube44\uc988\ub2c8\uc2a4\ub294 \ubc14\ub85c \uc774\ub7f0 \uac1c\uc778\uc801\uc778 \uc21c\uac04\ub4e4 \uc18d\uc5d0\uc11c \uc131\uc7a5\ud569\ub2c8\ub2e4. \uace0\uac1d \uc790\ub140\uc758 \uc878\uc5c5\uc744 \uae30\uc5b5\ud55c\ub2e4\uac70\ub098, \uadf8\ub4e4\uc774 \ubc30\uc1a1 \ud3ec\uc7a5\uc744 \uc5b4\ub5bb\uac8c \uc120\ud638\ud558\ub294\uc9c0 \uc815\ud655\ud788 \uc544\ub294 \uac83\ucc98\ub7fc\uc694. \uc2dc\uc2a4\ud15c\uc774 \uc774\ub7f0 \uc0ac\uc2e4\uc744 \uae30\ub85d\ud560 \uc218\ub294 \uc788\uc9c0\ub9cc, \ud6c4\uc18d \uc751\ub300\uc5d0 \ub2f4\uae34 \uc9c4\uc2ec \uc5b4\ub9b0 \ubc30\ub824\uc57c\ub9d0\ub85c \uc5b4\ub824\uc6b4 \uc2dc\uae30\uc5d0\ub3c4 \uc2a4\ud0c0\ud2b8\uc5c5\uc744 \uc9c0\ud0f1\ud574 \uc8fc\ub294 \ube0c\ub79c\ub4dc \ucda9\uc131\ub3c4\ub97c \uc313\uc544 \uc62c\ub9bd\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-crm-ai-\uc2e4\uc81c-\ud604\uc7a5\uc5d0\uc11c\" class=\"wp-block-heading\">CRM + AI: \uc2e4\uc81c \ud604\uc7a5\uc5d0\uc11c <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc2e4\uc81c \uc0ac\ub840\ub85c <a href=\"https:\/\/www.salesforce.com\/customer-stories\/tiretrack-free-starter-salesforce\/\">TireTrack<\/a>\uc744 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/crm\/free-crm\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Free Suite<\/a>\ub97c \ub3c4\uc785\ud558\uae30 \uc804, TireTrack\uc740 \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\ub85c \uc138\uc77c\uc988\ub97c \uad00\ub9ac\ud588\uace0, \uc774\ub85c \uc778\ud574 \uc7a0\uc7ac \uace0\uac1d\uc744 \ub193\uce58\uac70\ub098 \ud6c4\uc18d \ub300\ud654\uc5d0 \ud544\uc694\ud55c \ud48d\ubd80\ud55c \ub9e5\ub77d\uc774 \ubd80\uc871\ud55c \uacbd\uc6b0\uac00 \uc7a6\uc558\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ub370\uc774\ud130\ub97c <a href=\"https:\/\/www.salesforce.com\/kr\/small-business\/starter\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc2a4\ubab0 \ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud55c Salesforce<\/a>\ub85c \ub9e4\ub044\ub7fd\uac8c \uc62e\uae30\uba74\uc11c, \ud300\uc740 \uc5c5\ubb34 \uad00\ub9ac\ub97c \uc644\uc804\ud788 \ubc14\uafb8\uace0 \uc138\uc77c\uc988 \ud65c\ub3d9\uc5d0 \ud6a8\uacfc\uc801\uc73c\ub85c \uc6b0\uc120\uc21c\uc704\ub97c \ub9e4\uae38 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub807\uac8c \uccb4\uacc4\ub97c \uac16\ucd98 \uc811\uadfc \ubc29\uc2dd \ub355\ubd84\uc5d0 TireTrack\uc740 \ub3c4\uc785 \ud6c4 \uc8fc\ub2f9 \ud1b5\ud654\ub7c9\uc744 150\uac74\uc5d0\uc11c 500\uac74 \uc774\uc0c1\uc73c\ub85c \ub298\ub838\uace0, \ud558\ub8e8 \uc57d 2\uc2dc\uac04\uc758 \ud589\uc815 \uc5c5\ubb34 \uc2dc\uac04\uc744 \uc808\uc57d\ud574 \uc774\ub97c \ub2e4\uc2dc \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc5d0 \ud22c\uc790\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ucc98\ub7fc \uc798 \uc9dc\uc778 \uc2dc\uc2a4\ud15c\uc740 \uc801\uc2dc\uc5d0 \ud6c4\uc18d \uc751\ub300\ub97c \ud560 \uc218 \uc788\ub294 \uc77c\uad00\uc131\uc744 \uc81c\uacf5\ud588\uace0, \uc7a0\uc7ac \ub9ac\ub4dc\uc5d0\uac8c \uac00\uc7a5 \uc774\uc0c1\uc801\uc778 \uc21c\uac04\uc5d0 \uc5f0\ub77d\uc774 \ub2ff\ub3c4\ub85d \ubcf4\uc7a5\ud574 TireTrack\uc758 \uace0\uac1d \uae30\ubc18\uc774 8\ubc30\ub85c \uc131\uc7a5\ud558\ub294 \ub370 \uc9c1\uc811\uc801\uc73c\ub85c \uae30\uc5ec\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-crm\uacfc-ai\ub85c-\ub370\uc774\ud130\ub97c-\uc131\uacf5\uc758-\ubc1c\ud310\uc73c\ub85c-\ub9cc\ub4e4\uae30\" class=\"wp-block-heading\">CRM\uacfc AI\ub85c \ub370\uc774\ud130\ub97c \uc131\uacf5\uc758 \ubc1c\ud310\uc73c\ub85c \ub9cc\ub4e4\uae30<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/sales\/cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uace0\uae09 \uc790\ub3d9\ud654<\/a>\ub97c \uace0\ubbfc\ud558\uae30\uc5d0 \uc55e\uc11c, \uc2a4\ud0c0\ud2b8\uc5c5\uc740 \uc2dc\uc2a4\ud15c\uc5d0 \ub4e4\uc5b4\uc624\ub294 \ub370\uc774\ud130\uac00 \uc815\ud655\ud558\uace0 \uc720\uc6a9\ud55c\uc9c0\ubd80\ud130 \ud655\uc778\ud574\uc57c \ud569\ub2c8\ub2e4. CRM\uacfc AI\ub97c \ub458\ub7ec\uc2fc \ub17c\uc758\uc5d0\uc11c\ub294 &#8216;\uc4f0\ub808\uae30\uac00 \ub4e4\uc5b4\uac00\uba74 \uc4f0\ub808\uae30\uac00 \ub098\uc628\ub2e4(garbage in, garbage out)&#8217;\ub294 \uc6d0\uce59\uc774 \uc885\uc885 \uac04\uacfc\ub418\uace4 \ud558\ub294\ub370\uc694, \uc9c0\uc800\ubd84\ud55c \ub808\ucf54\ub4dc\ub294 \uacb0\uad6d \uace0\uac1d\uc744 \uc131\uac00\uc2dc\uac8c \ud560 \uc218 \uc788\ub294 \uc4f8\ubaa8\uc5c6\ub294 \uc790\ub3d9 \ucd94\ucc9c\uc73c\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud604\uc7ac \ucee8\ud0dd\ud2b8 \uac10\uc0ac\ud558\uae30: \uc911\ubcf5\ub41c \ud56d\ubaa9\uacfc \uc624\ub798\ub41c \uc774\uba54\uc77c \uc8fc\uc18c\ub97c \uc815\ub9ac\ud574 \uc544\uc6c3\ub9ac\uce58\uac00 \uc815\ud655\ud788 \ubaa9\ud45c\uc5d0 \ub2ff\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ud300\uc744 \uc77c\ucc0c\uac10\uce58 \uad50\uc721\ud558\uae30: \uc138\uc77c\uc988\ubd80\ud130 \uc11c\ube44\uc2a4\uae4c\uc9c0 \ubaa8\ub4e0 \uad6c\uc131\uc6d0\uc774 \uba54\ubaa8\ub97c \uc77c\uad00\ub418\uac8c \uae30\ub85d\ud558\ub294 \ubc29\ubc95\uc744 \uc775\ud788\ub3c4\ub85d \ud574, \uc9c0\ub2a5\ud615 \ub3c4\uad6c\uac00 \ud65c\uc6a9\ud560 \uc88b\uc740 \uc790\ub8cc\ub97c \ud655\ubcf4\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uace0\uac1d \uc5ec\uc815\uc5d0 \uc9d1\uc911\ud558\uae30: \uace0\uac1d\uc774 \uc5ec\ub7ec\ubd84\uc758 \uc2a4\ubab0 \ube44\uc988\ub2c8\uc2a4\uc640 \ub9cc\ub098\ub294 \ubaa8\ub4e0 \uc811\uc810\uc744 \uc9c0\ub3c4\ub85c \uadf8\ub824, \uc790\ub3d9\ud654\uac00 \ub3c4\uc6c0\uc774 \ub418\ub294 \uc9c0\uc810\uacfc \uc790\uce6b \ucc28\uac11\uac8c \ub290\uaef4\uc9c8 \uc218 \uc788\ub294 \uc9c0\uc810\uc744 \ud30c\uc545\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab32c01af431&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab32c01af431\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image_ed852f.png?w=1024\" alt=\"\" class=\"wp-image-6422\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image_ed852f.png 1920w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image_ed852f.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image_ed852f.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image_ed852f.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image_ed852f.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/07\/image_ed852f.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-crm\uacfc-ai\uac00-\uadf8\ub9ac\ub294-\ube44\uc988\ub2c8\uc2a4\uc758-\ubbf8\ub798\" class=\"wp-block-heading\">CRM\uacfc AI\uac00 \uadf8\ub9ac\ub294 \ube44\uc988\ub2c8\uc2a4\uc758 \ubbf8\ub798<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc55e\uc73c\ub85c \uc774 \uae30\uc220\ub4e4\uc758 \ud1b5\ud569\uc740 \uc810\uc810 \ub354 \ub9e4\ub044\ub7ec\uc6cc\uc9c8 \uac83\uc785\ub2c8\ub2e4. \uc5ec\ub7ec\ubd84\uc758 \ube44\uc988\ub2c8\uc2a4\ub294 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>(Salesforce\uc758 \uc644\uc804\ud55c AI \uc81c\ud488 \ud3ec\ud2b8\ud3f4\ub9ac\uc624)\ub97c \ud65c\uc6a9\ud574, \ub2e8\uc21c\ud788 \uc815\ud574\uc9c4 \uc2a4\ud06c\ub9bd\ud2b8\ub97c \ub530\ub974\ub294 \ub370 \uadf8\uce58\uc9c0 \uc54a\uace0 \uc5ec\ub7ec\ubd84\uc758 \ub370\uc774\ud130\ub97c \ubc14\ud0d5\uc73c\ub85c \ubcf5\uc7a1\ud55c \uace0\uac1d \ubb38\uc81c\ub97c \uc2e4\uc81c\ub85c \ud574\uacb0\ud558\ub3c4\ub85d \ub3d5\ub294 \uc790\uc728\ud615 \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub97c \ub9cc\ub4e4 \uc218 \uc788\uac8c \ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI\uc640 CRM\uc758 \ubbf8\ub798\uc5d0 \ub300\ud574 \ub354 \uc54c\uace0 \uc2f6\ub2e4\uba74, \ub2e4\uc74c \uc790\ub8cc\ub4e4\uc744 \ucc38\uace0\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/kr\/blog\/how-agentforce-is-helping-small-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc2a4\ubab0 \ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud55c Agentforce360\uc774\ub780?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/kr\/small-business\/resources\/smb-ai-use-cases\/\" data-type=\"link\" data-id=\"https:\/\/www.salesforce.com\/kr\/small-business\/resources\/smb-ai-use-cases\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI\uac00 \uc911\uc18c\uae30\uc5c5\uc744 \ud070 \uaddc\ubaa8\ub85c \uc131\uc7a5\ud558\ub3c4\ub85d \ub3d5\ub294 \ubc29\ubc95<\/a> <\/li>\n\n\n\n<li><a href=\"https:\/\/trailhead.salesforce.com\/ko\/content\/learn\/modules\/ai-for-salesforce-suites-quick-look\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Suite\ub97c \uc704\ud55c AI: Quick Look Trailhead<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/kr\/blog\/smb-growth-strategies\/\" data-type=\"link\" data-id=\"https:\/\/www.salesforce.com\/kr\/blog\/smb-growth-strategies\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uc911\uc18c\uae30\uc5c5 \uc131\uc7a5 \uc804\ub7b5 7\uac00\uc9c0<\/a> <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc9c0\uae08 \ubc14\ub85c <a href=\"https:\/\/www.salesforce.com\/kr\/small-business\/free-trial\/starter-suite-v2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a>\ub97c \ubb34\ub8cc\ub85c \uc2dc\uc791\ud558\uac70\ub098, <a href=\"https:\/\/www.salesforce.com\/kr\/crm\/foundations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Foundations<\/a>\ub97c \ud65c\uc131\ud654\ud574 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\ub97c \uc624\ub298 \ubc14\ub85c \uccb4\ud5d8\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uae00\uc740 AI\uc758 \ub3c4\uc6c0\uc744 \ubc1b\uc544 \uc791\uc131 \ubc0f \ud3b8\uc9d1\ub418\uc5c8\uc2b5\ub2c8\ub2e4.\ub97c \ubb34\ub8cc\ub85c \uc2dc\uc791\ud558\uac70\ub098 <a href=\"https:\/\/www.salesforce.com\/kr\/crm\/foundations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Foundations<\/a>\ub97c \ud65c\uc131\ud654\ud558\uc5ec \uc9c0\uae08 \ubc14\ub85c <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\ub97c \uc0ac\uc6a9\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\uc774 \ubb38\uc11c\uc758 \uc791\uc131 \ubc0f \ud3b8\uc9d1 \uacfc\uc815\uc5d0\uc11c AI\uc758 \uc9c0\uc6d0\uc744 \ubc1b\uc558\uc2b5\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faq\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38(FAQ) <\/h2>\n\n\n<div class=\"accordion \">\n\t\n\n<button class=\"accordion-header\" type=\"button\"><strong>CRM\uacfc AI\ub97c \ud65c\uc6a9\ud558\uba74 \uc911\uc18c\uae30\uc5c5\uc758 \ube44\uc6a9 \uc808\uac10\uc5d0 \uc5b4\ub5bb\uac8c \ub3c4\uc6c0\uc774 \ub418\ub098\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\ub370\uc774\ud130 \uc785\ub825\uc774\ub098 \ub9ac\ub4dc \uc810\uc218 \uc0b0\uc815\uacfc \uac19\uc740 \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\uba74 \uad00\ub9ac \uc5c5\ubb34 \ub300\uc2e0 \uac70\ub798 \uc131\uc0ac\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ucc98\ub7fc \ud6a8\uc728\uc131\uc774 \ud5a5\uc0c1\ub418\uba74 \ucd94\uac00 \uc778\ub825\uc744 \ucc44\uc6a9\ud560 \ud544\uc694\uac00 \uc904\uc5b4\ub4e4\uace0, \ub3d9\uc2dc\uc5d0 \uae30\uc874 \uc9c1\uc6d0\uc758 \uc0dd\uc0b0\uc131\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\uc0b0\uc744 \ucd5c\ub300\ud55c \ud6a8\uc728\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\ub294 \ubc29\ubc95\uc740 <a href=\"https:\/\/www.salesforce.com\/kr\/small-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce \uc911\uc18c\uae30\uc5c5 \ud398\uc774\uc9c0<\/a>\uc5d0\uc11c \uc790\uc138\ud788 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>CRM \ubc0f AI \ub3c4\uad6c\ub97c \uad00\ub9ac\ud558\ub824\uba74 \ub300\uaddc\ubaa8 IT \ud300\uc774 \ud544\uc694\ud55c\uac00\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\uc544\ub2c8\uc694. \ucd5c\uc2e0 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ud50c\ub7ab\ud3fc\uc740 \uae30\uc220\uc801 \ubc30\uacbd\uc774 \uc5c6\ub294 \uc0ac\uc6a9\uc790\ub3c4 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \ub9ce\uc740 \uc911\uc18c\uae30\uc5c5 \uc18c\uc720\uc790\uac00 \uc774\ub7ec\ud55c \uc2dc\uc2a4\ud15c\uc744 \uc9c1\uc811 \uad00\ub9ac\ud558\uac70\ub098, \uae30\uc874 \ud300\uc6d0 \uc911 &#8220;\uc288\ud37c \uc0ac\uc6a9\uc790&#8221;\ub97c \uc9c0\uc815\ud558\uc5ec \uae30\ubcf8 \uc124\uc815\uacfc \ub9de\ucda4 \uad6c\uc131\uc744 \ub2f4\ub2f9\ud558\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>CRM\uacfc AI \ubaa8\ub378\uc5d0\uc11c AI\uac00 \uc601\uc5c5\ud300\uc744 \ub300\uccb4\ud560 \uc218 \uc788\uc744\uae4c\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">AI\ub294 \uc601\uc5c5\ud300\uc744 \ub300\uccb4\ud558\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \uc601\uc5c5\ud300\uc758 \uc5c5\ubb34\ub97c \uc9c0\uc6d0\ud558\ub294 \ub3c4\uad6c\uc785\ub2c8\ub2e4. \uc77c\uc815 \uad00\ub9ac\ub098 \uc815\ubcf4 \uc870\uc0ac\uc640 \uac19\uc740 \ubc18\ubcf5\uc801\uc778 \ubd80\uc218 \uc5c5\ubb34\ub97c \ucc98\ub9ac\ud558\uc5ec \uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 \uac00\uc7a5 \uc798\ud558\ub294 \uc77c, \uc989 \uc2e4\uc81c \uace0\uac1d \uad00\uacc4\ub97c \uad6c\ucd95\ud558\uace0 \uace0\uac1d \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ub370 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>CRM\uacfc AI \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud560 \ub54c \ub0b4 \ub370\uc774\ud130\ub294 \uc548\uc804\ud55c\uac00\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ud50c\ub7ab\ud3fc\uc5d0\uc11c\ub294 \ubcf4\uc548\uc774 \ud575\uc2ec \uc694\uc18c\ub85c \uace0\ub824\ub418\uba70, \uaddc\ubaa8\uc640 \uad00\uacc4\uc5c6\uc774 \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 \ubcf4\ud638 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uacf5\uae09\uc5c5\uccb4\ub97c \uc774\uc6a9\ud558\uba74 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc554\ud638\ud654\ud558\uace0 \uae00\ub85c\ubc8c \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \ud45c\uc900\uc744 \uc900\uc218\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>CRM\uacfc AI \ud1b5\ud569\uc5d0\uc11c \uacb0\uacfc\ub97c \ud655\uc778\ud558\uae30\uae4c\uc9c0 \uc5bc\ub9c8\ub098 \uac78\ub9ac\ub098\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\ub9ce\uc740 \ube44\uc988\ub2c8\uc2a4\uc5d0\uc11c \ucc98\uc74c \uba87 \uc8fc \uc548\uc5d0 \uc5c5\ubb34 \uccb4\uacc4\uc640 \ud300 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \uac1c\uc120\ub418\ub294 \ud6a8\uacfc\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub9e4\ucd9c \uc99d\uac00\ub098 \ub9ac\ub4dc \uc804\ud658\uc728 \uac1c\uc120\uacfc \uac19\uc740 \uc7ac\ubb34\uc801 \uc131\uacfc\ub294 \uc77c\ubc18\uc801\uc73c\ub85c \uba87 \ub2ec\uc5d0 \uac78\uccd0 \ub354 \ub9ce\uc740 \ub370\uc774\ud130\uac00 \ucd95\uc801\ub418\uba74\uc11c \ub208\uc5d0 \ub744\uae30 \uc2dc\uc791\ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n","protected":false},"excerpt":{"rendered":"<p>AI\uac00 CRM\uc758 \uc77c\uae4c\uc9c0 \ubaa8\ub450 \uc218\ud589\ud560 \uc218\ub294 \uc5c6\ub294 \uc774\uc720\uac00 \ubb34\uc5c7\uc77c\uae4c\uc694? \uc88b\uc740 \uc9c8\ubb38\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uc640 \uadf8 \uc774\uc720\ub97c \uba87 \uac00\uc9c0 \uc0b4\ud3b4\ubcf4\uc138\uc694. <\/p>\n","protected":false},"author":805,"featured_media":6400,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"6aacc6fbc0010613fc4966a5","post_meta_title":"","ai_synopsis":"","_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0},"version":2}},"sf_content_type":[],"blog":[248,250,178,94],"coauthors":[220,8],"class_list":["post-5614","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-agentic-ai-2","blog-ai-2","blog-startups","blog-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CRM\uacfc AI\uc758 \ucc28\uc774\ub294? \ud568\uaed8 \uc4f0\uba74 \uac15\ub825\ud55c \uc774\uc720 | \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)<\/title>\n<meta name=\"description\" content=\"CRM\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \ub2f4\ub294 &#039;\uae30\uc5b5&#039;, AI\ub294 \uc774\ub97c \uc2e4\ud589\ud558\ub294 &#039;\uc5d4\uc9c4&#039;\uc785\ub2c8\ub2e4. \uc911\uc18c\uae30\uc5c5\uc774 CRM\uacfc AI\ub97c \ud568\uaed8 \ud65c\uc6a9\ud574 \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\uace0 \uc138\uc77c\uc988\ub97c \ud0a4\uc6b0\ub294 \ubc29\ubc95\uc744 \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uc640 \ud568\uaed8 \uc54c\uc544\ubcf4\uc138\uc694.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/crm-and-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI\uac00 \ub300\uc2e0\ud560 \uc218 \uc5c6\ub294 CRM\ub9cc\uc774 \ud560 \uc218 \uc788\ub294 \uc77c\uc740 \ubb34\uc5c7\uc77c\uae4c\uc694?\" \/>\n<meta property=\"og:description\" content=\"CRM\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \ub2f4\ub294 &#039;\uae30\uc5b5&#039;, AI\ub294 \uc774\ub97c \uc2e4\ud589\ud558\ub294 &#039;\uc5d4\uc9c4&#039;\uc785\ub2c8\ub2e4. \uc911\uc18c\uae30\uc5c5\uc774 CRM\uacfc AI\ub97c \ud568\uaed8 \ud65c\uc6a9\ud574 \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\uace0 \uc138\uc77c\uc988\ub97c \ud0a4\uc6b0\ub294 \ubc29\ubc95\uc744 \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uc640 \ud568\uaed8 \uc54c\uc544\ubcf4\uc138\uc694.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/crm-and-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" 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