2026\ub144 8\uc6d4 13\uc77c(\ubaa9)<\/strong> \u2013 \uc804 \uc138\uacc4 \uc5d0\uc774\uc804\ud2f1 CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ud55c\uad6d\uc744 \ud3ec\ud568\ud55c \uc804 \uc138\uacc4 20\uac1c\uad6d, 13\uac1c \uc0b0\uc5c5\uc758 \ucee4\uba38\uc2a4 \uc804\ubb38\uac00 3,450\uba85\uc744 \ub300\uc0c1\uc73c\ub85c \uc2e4\uc2dc\ud55c \uc870\uc0ac\ub97c \ubc14\ud0d5\uc73c\ub85c \u2018\uae00\ub85c\ubc8c \ucee4\uba38\uc2a4 \ud2b8\ub80c\ub4dc \ubcf4\uace0\uc11c(State of Commerce)\u2019\ub97c \ubc1c\ud45c\ud588\ub2e4. \uc774\ubc88 \ubcf4\uace0\uc11c\ub294 \ucee4\uba38\uc2a4 \uc870\uc9c1\uc758 AI \uc5d0\uc774\uc804\ud2b8 \ub3c4\uc785 \ud604\ud669\uacfc \ub370\uc774\ud130\u00b7\uc2dc\uc2a4\ud15c \ud1b5\ud569 \uc218\uc900, AI \ud655\uc0b0\uc5d0 \ub530\ub978 \uc18c\ube44\uc790\uc758 \uc0c1\ud488 \ud0d0\uc0c9 \ubc0f \uad6c\ub9e4 \ud589\ub3d9 \ubcc0\ud654 \ub4f1\uc744 \uc885\ud569\uc801\uc73c\ub85c \ubd84\uc11d\ud588\ub2e4.<\/p>\n\n\n\n\ubcf4\uace0\uc11c\uc5d0 \ub530\ub974\uba74 \uae00\ub85c\ubc8c \uc18c\ube44\uc790\uac00 \uc1fc\ud551 \uc5ec\uc815\uc758 \uccab \ub2e8\uacc4\uc5d0\uc11c AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub97c \ud65c\uc6a9\ud558\ub294 \ube44\uc728\uc740 \uc804\ub144 \ub300\ube44 200% \uc99d\uac00\ud55c \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\ub2e4. AI \ucc44\ud305\uc744 \ud1b5\ud574 \uae00\ub85c\ubc8c \ucee4\uba38\uc2a4 \uc0ac\uc774\ud2b8\ub85c \uc720\uc785\ub41c \ud2b8\ub798\ud53d \ub610\ud55c \ubd84\uc11d \uae30\uac04\uc5d0 \ud3ec\ud568\ub41c \ubaa8\ub4e0 \ubd84\uae30\uc5d0\uc11c \uc804\ub144 \ub3d9\uae30 \ub300\ube44 150%\uc5d0\uc11c \ucd5c\ub300 428%\uae4c\uc9c0 \uc99d\uac00\ud588\ub2e4.<\/p>\n\n\n\n
\uc18c\ube44\uc790\uac00 \uc0c1\ud488\uc744 \ubc1c\uacac\ud558\ub294 \ucc44\ub110\uc5d0\ub3c4 \ubcc0\ud654\uac00 \ud655\uc778\ub410\ub2e4. 2025\ub144 8\uc6d4\ubd80\ud130 2026\ub144 5\uc6d4 \uc0ac\uc774 \uae30\uc874 \uac80\uc0c9\uc5d4\uc9c4\uc744 \ud1b5\ud574 \uc0c1\ud488\uc744 \ud0d0\uc0c9\ud558\ub294 \uc18c\ube44\uc790 \ube44\uc728\uc740 15% \uac10\uc18c\ud55c \ubc18\uba74, AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\uc640 \uc18c\uc15c\ubbf8\ub514\uc5b4 AI, \ubc30\ub2ec \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \ub4f1 \uc0c8\ub85c\uc6b4 \ucc44\ub110\uc744 \ud65c\uc6a9\ud55c \uc18c\ube44\uc790 \ube44\uc728\uc740 38% \uc99d\uac00\ud588\ub2e4. \ube0c\ub79c\ub4dc \uc790\uccb4 \ucc44\ub110\uc744 \ud1b5\ud574 \uc0c1\ud488\uc744 \ubc1c\uacac\ud55c \uc18c\ube44\uc790 \ube44\uc728\ub3c4 \uac19\uc740 \uae30\uac04 7% \uac10\uc18c\ud588\ub2e4.<\/p>\n\n\n\n
\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 AI\uac00 \uc0c8\ub85c\uc6b4 \uac80\uc0c9 \ucc44\ub110\ub85c \ubd80\uc0c1\ud558\ub294 \uac83\uc744 \ub118\uc5b4, \uc18c\ube44\uc790\uac00 \uc0c1\ud488\uc744 \ubc1c\uacac\ud558\uace0 \ube44\uad50\ud558\uba70 \uad6c\ub9e4 \ud6c4\ubcf4\ub97c \uacb0\uc815\ud558\ub294 \uacfc\uc815 \uc804\ubc18\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce58\uace0 \uc788\ub2e4\uace0 \ubd84\uc11d\ud588\ub2e4. \ud2b9\ud788 \uc18c\ube44\uc790\uac00 \ube0c\ub79c\ub4dc \uc6f9\uc0ac\uc774\ud2b8\ub97c \ubc29\ubb38\ud558\uae30 \uc804 AI\uc640\uc758 \ub300\ud654\ub97c \ud1b5\ud574 \uc0c1\ud488 \uc815\ubcf4\ub97c \ud655\uc778\ud558\uace0 \uad6c\ub9e4 \ud310\ub2e8\uc744 \ud615\uc131\ud558\uba74\uc11c, \uae30\uc5c5\uc758 \uc0c1\ud488 \uac80\uc0c9 \ubc0f \ub178\ucd9c \uc804\ub7b5\uc5d0\ub3c4 \ubcc0\ud654\uac00 \uc694\uad6c\ub418\uace0 \uc788\ub294 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\ub2e4.<\/p>\n\n\n\n
\ud55c\uad6d \uc2dc\uc7a5\uc5d0\uc11c\ub3c4 \uc774\ub7ec\ud55c \ubcc0\ud654\uc5d0 \ub300\uc751\ud558\uae30 \uc704\ud55c \uc6c0\uc9c1\uc784\uc774 \ud655\uc778\ub410\ub2e4. \uad6d\ub0b4 \ucee4\uba38\uc2a4 \uae30\uc5c5\uc758 48%\ub294 AI \uac80\uc0c9 \ud50c\ub7ab\ud3fc\uc5d0 \uc0c1\ud488 \ub370\uc774\ud130 \ud53c\ub4dc\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc5c8\uc73c\uba70, 46%\ub294 \uc678\ubd80 \ud50c\ub7ab\ud3fc \ubc0f \ucc44\ub110\uc5d0\uc11c \uc790\uc0ac \uc0c1\ud488\uacfc \ube0c\ub79c\ub4dc\uc758 \ub178\ucd9c \ud655\ub300\ub97c \ucd94\uc9c4\ud588\ub2e4\uace0 \ub2f5\ud588\ub2e4. \ub300\ud654\ud615\u00b7\uc9c8\ubb38\ud615 \uac80\uc0c9\uc5d0 \ub9de\ucdb0 \ucf58\ud150\uce20\ub97c \uc81c\uc791\ud558\uac70\ub098 \ucd5c\uc801\ud654\ud55c \uae30\uc5c5\uc740 44%, \uc0c1\ud488 \ucf58\ud150\uce20\uc758 \ud488\uc9c8\uc744 \uac1c\uc120\ud55c \uae30\uc5c5\uc740 39%\ub85c \ub098\ud0c0\ub0ac\ub2e4.<\/p>\n\n\n\n
\uc774\ub294 \uad6d\ub0b4 \uae30\uc5c5\uc758 \uc0c1\ud488 \uac80\uc0c9 \uc804\ub7b5\uc774 \uae30\uc874 \uac80\uc0c9\uc5d4\uc9c4\uc5d0\uc11c\uc758 \ub178\ucd9c\uc744 \ub118\uc5b4, AI\uac00 \uc0c1\ud488\uc758 \ud2b9\uc131\uacfc \uc6a9\ub3c4 \ub4f1 \uad00\ub828 \uc815\ubcf4\ub97c \uc774\ud574\ud558\uace0 \uc18c\ube44\uc790\uc758 \uc9c8\ubb38\uc5d0 \uc801\uc808\ud55c \ub2f5\ubcc0\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ub370\uc774\ud130\uc640 \ucf58\ud150\uce20\ub97c \uad00\ub9ac\ud558\ub294 \ubc29\ud5a5\uc73c\ub85c \ud655\ub300\ub418\uace0 \uc788\uc74c\uc744 \ubcf4\uc5ec\uc900\ub2e4. \uc0c1\ud488 \uc815\ubcf4\uc758 \uc815\ud655\uc131\uacfc \ucd5c\uc2e0\uc131\uc744 \ud655\ubcf4\ud558\uace0, \ub2e4\uc591\ud55c \uc678\ubd80 AI \ucc44\ub110\uc5d0\uc11c \uc77c\uad00\ub41c \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\ub294 \uc5ed\ub7c9\uc774 \ucee4\uba38\uc2a4 \uc6b4\uc601\uc758 \uc8fc\uc694 \uacfc\uc81c\ub85c \uc790\ub9ac \uc7a1\uace0 \uc788\ub2e4\ub294 \ubd84\uc11d\uc774\ub2e4.<\/p>\n\n\n\n
\ub2e4\ub9cc AI \uae30\ubc18 \uc0c1\ud488 \ud0d0\uc0c9\uc744 \uc2e4\uc81c \uad6c\ub9e4\uc640 \uace0\uac1d\uacbd\ud5d8\uc73c\ub85c \uc5f0\uacb0\ud558\uae30 \uc704\ud574\uc11c\ub294 \uae30\uc5c5 \ub0b4 \ub370\uc774\ud130\uc640 \uc2dc\uc2a4\ud15c\uc758 \ud1b5\ud569\uc774 \uc120\ud589\ub3fc\uc57c \ud558\ub294 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\ub2e4. \uc2e4\uc81c\ub85c \uace0\uac1d \ub370\uc774\ud130\ub97c \uc644\uc804\ud788 \ud1b5\ud569\ud558\uc9c0 \ubabb\ud55c \uad6d\ub0b4 \ucee4\uba38\uc2a4 \uae30\uc5c5\uc758 45%\ub294 \uc911\ubcf5\ub418\uac70\ub098 \uc11c\ub85c \uc77c\uce58\ud558\uc9c0 \uc54a\ub294 \uace0\uac1d \uc815\ubcf4\ub97c \ubcf4\uc720\ud558\uace0 \uc788\ub2e4\uace0 \ub2f5\ud588\ub2e4. \ub9c8\ucf00\ud305 \ubc0f \ucee4\uba38\uc2a4 \ud22c\uc790\uac00 \uc2e4\uc81c \uc131\uacfc\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5\uc744 \uce21\uc815\ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\ub2e4\ub294 \uc751\ub2f5\uc740 41%\uc600\uc73c\uba70, \uace0\uac1d \ubb38\uc81c\uc5d0 \uc2e0\uc18d\ud558\uace0 \ud6a8\uacfc\uc801\uc73c\ub85c \ub300\uc751\ud558\uc9c0 \ubabb\ud55c \uacbd\ud5d8\uc774 \uc788\ub2e4\ub294 \uc751\ub2f5\ub3c4 40%\ub85c \ub098\ud0c0\ub0ac\ub2e4.<\/p>\n\n\n\n
\uad6d\ub0b4 \uba40\ud2f0 \ucc44\ub110 \ucee4\uba38\uc2a4 \uae30\uc5c5\uc5d0\uc11c\ub3c4 \ub370\uc774\ud130\uc640 \uc2dc\uc2a4\ud15c\uc758 \ub2e8\uc808\uc774 \uc8fc\uc694 \uacfc\uc81c\ub85c \ub098\ud0c0\ub0ac\ub2e4. \uc751\ub2f5 \uae30\uc5c5\uc758 43%\ub294 \ucc44\ub110\ubcc4 \uac00\uaca9\uacfc \ud504\ub85c\ubaa8\uc158\uc758 \ubd88\uc77c\uce58\ub97c \uacbd\ud5d8\ud558\uace0 \uc788\uc5c8\uc73c\uba70, 40%\ub294 \ucc44\ub110 \uac04 \uace0\uac1d \uc815\ubcf4\ub97c \ub3d9\uc77c\ud558\uac8c \uc778\uc2dd\ud558\uc9c0 \ubabb\ud55c\ub2e4\uace0 \ub2f5\ud588\ub2e4. \uc2e4\uc2dc\uac04 \uc7ac\uace0 \uc815\ubcf4\uac00 \ucc44\ub110 \uc804\ubc18\uc5d0\uc11c \ub3d9\uae30\ud654\ub418\uc9c0 \uc54a\ub294\ub2e4\ub294 \uc751\ub2f5\ub3c4 39%\ub85c \ub098\ud0c0\ub0ac\ub2e4.<\/p>\n\n\n\n
\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 AI \uae30\ubc18 \uc0c1\ud488 \ud0d0\uc0c9\uc744 \uc2e4\uc81c \uad6c\ub9e4\uc640 \uace0\uac1d \uc720\uc9c0 \ub4f1 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub85c \uc5f0\uacb0\ud558\uae30 \uc704\ud574\uc11c\ub294 \uac1c\ubcc4 AI \uae30\ub2a5 \ub3c4\uc785\uc744 \ub118\uc5b4, \ucee4\uba38\uc2a4 \uc804\ubc18\uc758 \ub370\uc774\ud130\uc640 \uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4\ub97c \ud1b5\ud569\ud558\ub294 \uc6b4\uc601 \uae30\ubc18\uc774 \ud544\uc694\ud558\ub2e4\uace0 \uac15\uc870\ud588\ub2e4. \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130\ub97c \ubc14\ud0d5\uc73c\ub85c \uc0c1\ud488 \ud0d0\uc0c9\ubd80\ud130 \uad6c\ub9e4, \uc8fc\ubb38 \uc774\ud589 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4\uae4c\uc9c0 \uc5f0\uacb0\ud560 \ub54c \uc0c8\ub85c\uc6b4 AI \uae30\ubc18 \uace0\uac1d \uc811\uc810\uc5d0\uc11c\ub3c4 \uc815\ud655\ud558\uace0 \uc77c\uad00\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub2e4\ub294 \uc124\uba85\uc774\ub2e4.<\/p>\n\n\n\n
\uc138\uc77c\uc988\ud3ec\uc2a4 \ucf54\ub9ac\uc544 \ubc15\uc138\uc9c4 \ub300\ud45c\ub294 \u201cAI\uac00 \uc0c1\ud488 \ud0d0\uc0c9\uacfc \uad6c\ub9e4 \uc758\uc0ac\uacb0\uc815\uc758 \ucd9c\ubc1c\uc810\uc774 \ub418\uba74\uc11c, \uc18c\ube44\uc790\uc640\uc758 \uccab \uc811\uc810\uc744 \uc120\uc810\ud558\ub294 \uae30\uc5c5\uc774 \uace7 \uc2dc\uc7a5\uc758 \uc8fc\ub3c4\uad8c\uc744 \uac16\uac8c \ub420 \uac83\u201d\uc774\ub77c\uba70 \u201c\uc774\ubbf8 \uad6d\ub0b4 \uc808\ubc18\uc5d0 \uac00\uae4c\uc6b4 \uae30\uc5c5\ub4e4\uc774 AI \uac80\uc0c9 \ud50c\ub7ab\ud3fc \ub300\uc751\uc5d0 \ub098\uc120 \uac83\uc740, \uc774 \ubcc0\ud654\uac00 \uc120\ud0dd\uc774 \uc544\ub2cc \uc0dd\uc874 \uc804\ub7b5\uc73c\ub85c \uc778\uc2dd\ub418\uace0 \uc788\uc74c\uc744 \ubcf4\uc5ec\uc900\ub2e4\u201d\ub77c\uace0 \uc5b8\uae09\ud588\ub2e4.<\/p>\n\n\n\n
\uc774\uc5b4 \u201c\uacb0\uad6d \uc2b9\ubd80\ub294 \ub370\uc774\ud130\uc5d0\uc11c \uac08\ub9b0\ub2e4\u201d\ub77c\uba70 \u201c\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub370\uc774\ud130 360<\/a>\uacfc \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \ucee4\uba38\uc2a4<\/a>\ub97c \ud1b5\ud574 \ud769\uc5b4\uc9c4 \uace0\uac1d\u00b7\uc0c1\ud488\u00b7\uc7ac\uace0 \uc815\ubcf4\ub97c \ud558\ub098\ub85c \uc5f0\uacb0\ud568\uc73c\ub85c\uc368, \uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc774 AI\uac00 \ub9cc\ub4dc\ub294 \uc0c8\ub85c\uc6b4 \uc1fc\ud551 \uacbd\ub85c \uc5b4\ub514\uc5d0\uc11c\ub3c4 \ub193\uce58\uc9c0 \uc54a\uace0 \uace0\uac1d\uacfc\uc758 \uc811\uc810\uc744 \uace0\ub3c4\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\ub2e4\u201d\ub77c\uace0 \uac15\uc870\ud588\ub2e4.<\/p>\n\n\n\n\ud55c\ud3b8, \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 AI \uae30\ubc18 \uc0c1\ud488 \ud0d0\uc0c9\uc774 2026\ub144 \ud640\ub9ac\ub370\uc774 \uc1fc\ud551 \uc2dc\uc98c\uc5d0 \ub354\uc6b1 \ud655\ub300\ub420 \uac83\uc73c\ub85c \uc804\ub9dd\ud588\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc5f0\ub9d0 \uc1fc\ud551\uc2dc\uc98c\uae4c\uc9c0 \uc774\ucee4\uba38\uc2a4 \uc0ac\uc774\ud2b8 3\uacf3 \uc911 1\uacf3\uaf34\ub85c \uc790\uc0ac \uace0\uac1d\uc744 \uc704\ud55c \ube0c\ub79c\ub4dc \uc804\uc6a9 \uc1fc\ud551 \uc5d0\uc774\uc804\ud2b8\ub97c \uc6b4\uc601\ud558\uba70, \uc0c1\ud488 \ud0d0\uc0c9\uacfc \ube44\uad50, \uad6c\ub9e4 \uc758\uc0ac\uacb0\uc815 \uacfc\uc815\uc5d0\uc11c AI \uc5d0\uc774\uc804\ud2b8\uc758 \uc5ed\ud560\uc774 \ud55c\uce35 \ud655\ub300\ub420 \uac83\uc73c\ub85c \uc608\uce21\ud588\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"
\u201c\uad6d\ub0b4 \ucee4\uba38\uc2a4 \uae30\uc5c5 48%, AI \uac80\uc0c9 \ud50c\ub7ab\ud3fc \uc801\uadf9 \ud65c\uc6a9\u201d<\/p>\n","protected":false},"author":806,"featured_media":5664,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"12345678910","post_meta_title":"","ai_synopsis":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":true},"sf_content_type":[],"blog":[142,156,75],"coauthors":[8],"class_list":["post-5662","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-global-commerce","blog-news","blog-commerce"],"yoast_head":"\n
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