{"id":5699,"date":"2026-08-25T14:43:46","date_gmt":"2026-08-25T05:43:46","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=5699"},"modified":"2026-08-25T16:16:39","modified_gmt":"2026-08-25T07:16:39","slug":"ai-work-automation-slack-crm","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/ai-work-automation-slack-crm\/","title":{"rendered":"\ub9ac\ub4dc \uc218\uc9d1\ubd80\ud130 \ucf00\uc774\uc2a4 \ub300\uc751\uae4c\uc9c0, \uc138\uc77c\uc988\ud3ec\uc2a4 AI \uc5c5\ubb34\uc790\ub3d9\ud654\ub294 Slack\uc5d0\uc11c"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Slack(\uc2ac\ub799)\uc5d0\uc11c CRM \uc5c5\ubb34\ub97c \ucc98\ub9ac\ud558\ub294 \uc2e4\uc81c \ud750\ub984\uc740 \ub9ac\ub4dc \ud3fc \uc0dd\uc131 \u2192 \uc2e0\uaddc \ub9ac\ub4dc \ud314\ub85c\uc5c5 \u2192 \ubbf8\ud305 \uc900\ube44 \u2192 \ub370\uc774\ud130 \uc5c5\ub370\uc774\ud2b8 \u2192 \ucf00\uc774\uc2a4 \ub300\uc751\uc758 5\ub2e8\uacc4\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc5c5\ubb34\uc6a9 AI \uc5d0\uc774\uc804\ud2b8 Slackbot(\uc2ac\ub799\ubd07)\uc740 \ubbf8\ub9ac \uc815\uc758\ub41c \uc2a4\ud0ac\uc744 \ubd88\ub7ec\uc640 \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce) \ub370\uc774\ud130\uc640 Slack \ub300\ud654\ub97c \ud568\uaed8 \uac80\uc0c9\ud558\uace0, \ubb34\uc5c7\uc744 \ud655\uc778\ud588\ub294\uc9c0 \uacfc\uc815\uc744 \ub2e8\uacc4\ubcc4\ub85c \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc774\uba54\uc77c \ubc1c\uc1a1\uacfc CRM \ub370\uc774\ud130 \ubcc0\uacbd\uc740 Slackbot(\uc2ac\ub799\ubd07)\uc774 \ucd08\uc548\uc774\ub098 \ubcc0\uacbd \ub0b4\uc6a9\uc744 \uba3c\uc800 \uc81c\uc2dc\ud558\uace0, \ub2f4\ub2f9\uc790\uac00 \ud655\uc778 \ubc84\ud2bc\uc744 \ub20c\ub7ec\uc57c \uc2e4\ud589\ub429\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><em>\ubcf8 \ucf58\ud150\uce20\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc6e8\ube44\ub098<br>\u300cHeadless 360 &#8211; \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uacbd\ud5d8\ud558\ub294 \uc0c8\ub85c\uc6b4 \ubc29\uc2dd\u300d\uc758 \ub0b4\uc6a9\uc744 \ubc14\ud0d5\uc73c\ub85c \uc791\uc131\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI \uc5d0\uc774\uc804\ud2b8\uac00 \ud68c\uc0ac \ub370\uc774\ud130\uc5d0 \uc5f0\uacb0\ub418\ub294 \ud45c\uc900\uc774 MCP\uc774\uace0, \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uadf8 \ud45c\uc900\uc73c\ub85c \ud50c\ub7ab\ud3fc\uc744 \uc5ec\ub294 \ubc29\uc2dd\uc774 <a href=\"https:\/\/www.salesforce.com\/kr\/platform\/\">Headless 360<\/a>\uc785\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/blog\/?p=5688&amp;preview=1&amp;_ppp=6e48490e6a\">\uc9c0\ub09c \uae00<\/a>\uc5d0\uc11c \uadf8 \uad6c\uc870\ub97c \uc0b4\ud3b4\ubd24\ub2e4\uba74, \uc774\ubc88 \uae00\uc758 \uc9c8\ubb38\uc740 \ud558\ub098\uc785\ub2c8\ub2e4. \uadf8\ub798\uc11c \ub0b4\uc77c \uc544\uce68 \ub0b4 \uc5c5\ubb34\ub294 \ubb34\uc5c7\uc774 \ub2ec\ub77c\uc9c0\ub294\uac00. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uac00\uc7a5 \ube60\ub978 \ucd9c\ubc1c\uc810\uc740 \uc774\ubbf8 \uc4f0\uace0 \uc788\ub294 <a href=\"https:\/\/www.salesforce.com\/kr\/slack\/\">Slack(\uc2ac\ub799)<\/a>\uc785\ub2c8\ub2e4. \uc5c5\ubb34 \ub300\ud654\uc758 \uae30\ubcf8\uac12\uc73c\ub85c Slack\uc744 \uc4f0\uace0 \uc788\ub2e4\uba74, \uc0c8\ub85c \uc775\ud600\uc57c \ud560 \ud654\uba74 \uc5c6\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 CRM \uc5d4\uc9c4\uc744 \ubc14\ub85c \uaebc\ub0b4 \uc4f8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-slack\uc5d0\uc11c-ai-\uc5c5\ubb34\uc790\ub3d9\ud654\ub294-\uc5b4\ub5bb\uac8c-\uc774\ub904\uc9c0\ub098\uc694\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 80%)\"><strong>Slack\uc5d0\uc11c AI \uc5c5\ubb34\uc790\ub3d9\ud654\ub294 \uc5b4\ub5bb\uac8c \uc774\ub904\uc9c0\ub098\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uc5d4\uc9c4\uc73c\ub85c, Slack\uc744 \ud654\uba74\uc73c\ub85c \uc4f4\ub2e4\ub294 \ub73b\uc785\ub2c8\ub2e4. \uc2e4\uc81c\ub85c \uc77c\uc744 \ucc98\ub9ac\ud558\ub294 \uac83\uc740 \uc5c5\ubb34\uc6a9 AI \uc5d0\uc774\uc804\ud2b8 <a href=\"https:\/\/www.salesforce.com\/kr\/slack\/slackbot\/\">Slackbot<\/a>\uc73c\ub85c \uc5f0\ub77d\ucc98\ub97c \uad00\ub9ac\ubd80\ud130 <a href=\"https:\/\/www.salesforce.com\/kr\/blog\/what-is-lead-2\/\">\ub9ac\ub4dc\ub97c \uc218\uc9d1<\/a>, \ubbf8\ud305 \uc900\ube44, CRM \ub808\ucf54\ub4dc\ub97c \uc5c5\ub370\uc774\ud2b8\uae4c\uc9c0 \ubaa8\ub450 \ub300\ud654\uc758 \ud750\ub984 \uc548\uc5d0\uc11c \uc774\ub904\uc9d1\ub2c8\ub2e4. \uace0\uac1d \uc815\ubcf4\ub97c \ub0a8\uae30\ub824\uace0 \ub2e4\ub978 \uc5c5\ubb34 \ub3c4\uad6c\ub85c \uc62e\uaca8\uac08 \ud544\uc694\uac00 \uc5c6\uc5b4\uc9c0\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc774\ub807\uac8c \uc5d4\uc9c4\uc740 \uadf8\ub300\ub85c \ub450\uace0 \ud654\uba74\ub9cc \ubc14\uafd4 \uc4f0\ub294 \ubc29\uc2dd\uc744 Headless 360\uc774\ub77c\uace0 \ubd80\ub985\ub2c8\ub2e4. \uadf8 \uad6c\uc870\uc640 MCP(Model Context Protocol)\ud45c\uc900\uc740<a href=\"https:\/\/www.salesforce.com\/kr\/blog\/?p=5688&amp;preview=1&amp;_ppp=6e48490e6a\">\uc774 \ube14\ub85c\uadf8<\/a>\uc5d0\uc11c \uc790\uc138\ud788 \ub2e4\ub918\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\uc65c-slack\uc5d0\uc11c-\uc2dc\uc791\ud560\uae4c\uc694\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 80%)\"><strong><strong>\uc65c Slack\uc5d0\uc11c \uc2dc\uc791\ud560\uae4c\uc694?<\/strong><\/strong><\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a8d792b731e9&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a8d792b731e9\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Slakc-AI-Workautomation2.png?w=1024\" alt=\"Slackbot(\uc2ac\ub799\ubd07)\uc774 Salesforce(\uc138\uc77c\uc988\ud3ec\uc2a4) \ub370\uc774\ud130\uc640 Slack(\uc2ac\ub799) \ub300\ud654\ub97c \ud568\uaed8 \uac80\uc0c9\ud574 \ubbf8\ud305\uc744 \uc900\ube44\ud558\ub294 \ud654\uba74\uacfc \uace0\uac1d \ud6c4\uae30\" class=\"wp-image-5702\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Slakc-AI-Workautomation2.png 2234w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Slakc-AI-Workautomation2.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Slakc-AI-Workautomation2.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Slakc-AI-Workautomation2.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Slakc-AI-Workautomation2.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Slakc-AI-Workautomation2.png?w=2048&amp;h=1151 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Slakc-AI-Workautomation2.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\uc9c0\ub09c \uae00\uc5d0\uc11c AI \ub3c4\uad6c\ub97c \ucc28\uccb4\uc5d0, \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uc5d4\uc9c4\uc5d0 \ube44\uc720\ud588\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/claude.ai\/login\">\ud074\ub85c\ub4dc(Claude)<\/a>\ub098 <a href=\"https:\/\/chatgpt.com\/ko-KR\/\">\ucc57\uc9c0\ud53c\ud2f0(ChatGPT)<\/a>\ub3c4 \uc774 \uc5d4\uc9c4 \uc704\uc5d0\uc11c \uc6c0\uc9c1\uc774\ub294 \ucc28\uccb4 \uc911 \ud558\ub098\uc785\ub2c8\ub2e4. \uadf8\uc911\uc5d0\uc11c\ub3c4 Slack\uc774 \uac00\uc7a5 \ub0ae\uc740 \ubb38\ud131\uc778 \uc774\uc720\ub294 \uc138 \uac00\uc9c0\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc77c\ud558\ub294 \uacf3\uc5d0\uc11c \ubc14\ub85c \uace0\uac1d\uc744 \uad00\ub9ac\ud569\ub2c8\ub2e4.<\/strong> Slackbot\uc774 Slack \uc548\uc5d0\uc11c \uc624\uac04 \ub300\ud654\uc640 \uc5c5\ubb34 \ub9e5\ub77d\uc744 \uace0\uac1d \uae30\ub85d\uc73c\ub85c \uc815\ub9ac\ud558\ubbc0\ub85c, \uae30\ub85d\uc744 \ub0a8\uae30\ub824\uace0 \ub2e4\ub978 \ub3c4\uad6c\ub85c \uc774\ub3d9\ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubc18\ubcf5 \uc5c5\ubb34\ub294 Slackbot\uc5d0\uac8c \ub9e1\uae41\ub2c8\ub2e4.<\/strong> CRM \ub370\uc774\ud130 \uc5c5\ub370\uc774\ud2b8, \uace0\uac1d\uc0ac \ub9ac\uc11c\uce58, \ud314\ub85c\uc6b0\uc5c5 \uba54\uc2dc\uc9c0 \uc791\uc131\uc744 \ub9e1\uae30\uace0, \ub2f4\ub2f9\uc790\ub294 \uace0\uac1d\uacfc \ub9cc\ub098\ub294 \ub370 \uc2dc\uac04\uc744 \uc501\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc27d\uac8c \uc2dc\uc791\ud558\uace0 \ube60\ub974\uac8c \ud655\uc7a5\ud569\ub2c8\ub2e4.<\/strong> \uc0ac\uc804 \uc138\ud305 \uc5c6\uc774  \ubc14\ub85c \uc4f8 \uc218 \uc788\uace0 \uaddc\ubaa8\ub97c \ud0a4\uc6cc\uc57c \ud558\ub294 \uc2dc\uc810\uc5d0\ub3c4 \ub370\uc774\ud130 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc5c6\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uae30\ub2a5\uc744 \uadf8\ub300\ub85c \ud655\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ub9ac\ub4dc \uc804\ud658\ubd80\ud130 \ucf00\uc774\uc2a4 \ub300\uc751\uae4c\uc9c0, AI \uc5c5\ubb34\uc790\ub3d9\ud654\uac00 Slack \uc548\uc5d0\uc11c \uc2e4\uc81c\ub85c \uc5b4\ub5bb\uac8c \uc774\uc5b4\uc9c0\ub294\uc9c0 \uc21c\uc11c\ub300\ub85c \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-salesforce-blue-color\">\uc5c5\ubb34 \ub2e8\uacc4<\/mark><\/strong><\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-salesforce-blue-color\">Slack\uc5d0\uc11c \ud558\ub294 \uc77c<\/mark><\/strong><\/td><\/tr><tr><td>1. \ub9ac\ub4dc\ud3fc \ub9cc\ub4e4\uae30<\/td><td>\uc218\uc9d1\ud560 \ud544\ub4dc \uc120\ud0dd \u2192 \ucf54\ub4dc \ubc1c\uae09 \u2192 \uc6f9\uc0ac\uc774\ud2b8\uc5d0 \uc0bd\uc785<\/td><\/tr><tr><td>2. \uc2e0\uaddc \ub9ac\ub4dc \ud314\ub85c\uc5c5<\/td><td>\ud3fc \uc81c\ucd9c \uc2dc Slack \ucc44\ub110 \uc54c\ub9bc \u2192 Slackbot\uc774 \ucd08\uc548 \uc791\uc131 \u2192 \ub2f4\ub2f9\uc790 \ud655\uc778 \ud6c4 \ubc1c\uc1a1<\/td><\/tr><tr><td>3. \uace0\uac1d \ubbf8\ud305 \uc900\ube44<\/td><td>Meeting Prep \uc2a4\ud0ac\ub85c \uc138\uc77c\uc988\ud3ec\uc2a4 \ub370\uc774\ud130\uc640 Slack \ub300\ud654\ub97c \uc885\ud569\ud574 \ubbf8\ud305 \ube0c\ub9ac\ud504 \uc0dd\uc131<\/td><\/tr><tr><td>4. CRM \ub370\uc774\ud130 \uc5c5\ub370\uc774\ud2b8<\/td><td>Slackbot\uc5d0\uac8c \ubcc0\uacbd \uc694\uccad \u2192 \ub2f4\ub2f9\uc790 \ud655\uc778\u00b7\uc2b9\uc778 \u2192 \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \uc790\ub3d9 \ub3d9\uae30\ud654<\/td><\/tr><tr><td>5. \uace0\uac1d \ucf00\uc774\uc2a4 \ub300\uc751<\/td><td>\uace0\uac1d \uc774\uba54\uc77c\uc774 \ucf00\uc774\uc2a4\ub85c \uc790\ub3d9 \uc811\uc218 \u2192 \ub2f4\ub2f9\uc790 \uc9c0\uc2dc\uc5d0 \ub530\ub77c Slackbot\uc774 \ub2f5\ubcc0 \ucd08\uc548 \uc791\uc131<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 id=\"h-1-\ub9ac\ub4dc\ud3fc-\ub9cc\ub4e4\uae30\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 80%)\"><strong>1. \ub9ac\ub4dc\ud3fc \ub9cc\ub4e4\uae30<\/strong><\/h2>\n\n\n\n<!-- The script tag should live in the head of your page if at all possible -->\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<!-- Put this wherever you would like your player to appear -->\n<img decoding=\"async\"\n  style=\"width: 100%; margin: auto; display: block;\"\n  class=\"vidyard-player-embed\"\n  src=\"https:\/\/play.vidyard.com\/FRGnAfgbFzKJRxTxsbzDsq.jpg\"\n  data-uuid=\"FRGnAfgbFzKJRxTxsbzDsq\"\n  data-v=\"4\"\n  data-type=\"lightbox\"\n\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc6f9\uc0ac\uc774\ud2b8 \ubb38\uc758\ub97c \ub9ac\ub4dc\ub85c \uc804\ud658\ud558\ub824\uba74 \uba3c\uc800 \ubb38\uc758\ub97c \ubc1b\uc744 \ud3fc\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uc774 \ud3fc\ub3c4 Slack\uc5d0\uc11c \ubc14\ub85c \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ub9ac\ub4dc\ub97c \ubc1b\uc744 \ucc44\ub110\uc5d0\uc11c \ud3fc \uc81c\ubaa9\uc744 \uc815\ud558\uace0, \uc218\uc9d1\ud560 \uc815\ubcf4\ub97c \uace0\ub985\ub2c8\ub2e4. \uc774\ub984\uacfc \ud68c\uc0ac\uba85, \uc774\uba54\uc77c, \uc5f0\ub77d\ucc98, \uc9c0\uc5ed \uc911 \ud544\uc694\ud55c \ud56d\ubaa9\ub9cc \uc120\ud0dd\ud558\uace0 \ubc84\ud2bc \ubb38\uad6c\ub97c \uc785\ub825\ud558\uba74 \uc2e4\uc81c \ud3fc\uc774 \uc606\uc5d0\uc11c \ubbf8\ub9ac\ubcf4\uae30\ub85c \ub098\ud0c0\ub0a9\ub2c8\ub2e4. \ud56d\ubaa9\uc744 \uccb4\ud06c\ud560 \ub54c\ub9c8\ub2e4 \ubbf8\ub9ac\ubcf4\uae30\ub3c4 \ud568\uaed8 \ubc14\ub01d\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ub2e4\uc74c \ub2e8\uacc4\ub85c \ub118\uc5b4\uac00\uba74 \uc6f9\uc0ac\uc774\ud2b8\uc5d0 \ub123\uc744 \ucf54\ub4dc\uac00 \ubc1c\uae09\ub429\ub2c8\ub2e4. \ubcf5\uc0ac\ud558\uac70\ub098 \ub0b4\ub824\ubc1b\uc544 \uc0ac\uc774\ud2b8\uc5d0 \ubd99\uc5ec\ub123\uc73c\uba74 \ub05d\uc785\ub2c8\ub2e4. \ubcc4\ub3c4 \ud504\ub85c\uadf8\ub7a8 \uc5c6\uc774 \uba87 \ubd84\uc774\uba74 \uc644\ub8cc\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-2-\uc2e0\uaddc-\ub9ac\ub4dc-\ud314\ub85c\uc5c5\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 80%)\"><strong>2. \uc2e0\uaddc \ub9ac\ub4dc \ud314\ub85c\uc5c5<\/strong><\/h2>\n\n\n\n<!-- The script tag should live in the head of your page if at all possible -->\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<!-- Put this wherever you would like your player to appear -->\n<img decoding=\"async\"\n  style=\"width: 100%; margin: auto; display: block;\"\n  class=\"vidyard-player-embed\"\n  src=\"https:\/\/play.vidyard.com\/NHgHGKSmrpdv2CUFwwhbLv.jpg\"\n  data-uuid=\"NHgHGKSmrpdv2CUFwwhbLv\"\n  data-v=\"4\"\n  data-type=\"lightbox\"\n\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ub204\uad70\uac00 \ud3fc\uc744 \uc81c\ucd9c\ud558\ub294 \uc21c\uac04, \uc0c8\ub85c\uc6b4 \ub9ac\ub4dc\uac00 Slack \ucc44\ub110\uc5d0 \ubc14\ub85c \ud45c\uc2dc\ub429\ub2c8\ub2e4. \uc54c\ub9bc\uc774 \uc62c\ub77c\uc628 \ucc44\ub110\uc744 \ubc97\uc5b4\ub098\uc9c0 \uc54a\uace0 \uadf8 \uc790\ub9ac\uc5d0\uc11c Slackbot\uc5d0\uac8c \uc694\uccad\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>&#8220;\uc774 \ub9ac\ub4dc\uc5d0\uac8c \uc0ac\uc5c5 \uc774\uc57c\uae30\ub97c \ub354 \ub098\ub20c \uc218 \uc788\ub3c4\ub85d \ubbf8\ud305 \uc77c\uc815\uc744 \uc81c\uc548\ud558\ub294 \uc774\uba54\uc77c\uc744 \uc791\uc131\ud574\uc918&#8221;<\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slackbot\uc774 \uc791\uc131\ud55c \ucd08\uc548\uc740 \uace7\ubc14\ub85c \ubc1c\uc1a1\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc218\uc815\ud560 \ubd80\ubd84\uc774 \uc788\ub294\uc9c0 \ub418\ubb3b\uace0, \ub2f4\ub2f9\uc790\uac00 \ub0b4\uc6a9\uc744 \ud655\uc778\ud55c \ub4a4 \uadf8\ub300\ub85c \ub458\uc9c0 \ubc84\ub9b4\uc9c0 \uc120\ud0dd\ud569\ub2c8\ub2e4. AI\uac00 \uc0dd\uc131\ud55c \ub0b4\uc6a9\uc774\ub77c \uc77c\ubd80 \uc815\ubcf4\uac00 \ubd80\uc815\ud655\ud560 \uc218 \uc788\ub2e4\ub294 \uc548\ub0b4\ub3c4 \ud568\uaed8 \ud45c\uc2dc\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud655\uc778\uc744 \ub9c8\uce58\uba74 \ube0c\ub77c\uc6b0\uc800 \ud0ed\uc744 \ud558\ub098\ub3c4 \uc5f4\uc9c0 \uc54a\uc740 \ucc44\ub85c \uc774\uba54\uc77c\uc774 \ubc1c\uc1a1\ub418\uace0, \uace0\uac1d\uacfc\uc758 \ubbf8\ud305\uae4c\uc9c0 \uc7a1\ud799\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-3-\uace0\uac1d-\ubbf8\ud305-\uc900\ube44\ub294-slackbot\uc5d0\uac8c\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 80%)\"><strong>3. \uace0\uac1d \ubbf8\ud305 \uc900\ube44\ub294 Slackbot\uc5d0\uac8c<\/strong><\/h2>\n\n\n\n<!-- The script tag should live in the head of your page if at all possible -->\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<!-- Put this wherever you would like your player to appear -->\n<img decoding=\"async\"\n  style=\"width: 100%; margin: auto; display: block;\"\n  class=\"vidyard-player-embed\"\n  src=\"https:\/\/play.vidyard.com\/dY6TSmqo1czdx7N1jBcdft.jpg\"\n  data-uuid=\"dY6TSmqo1czdx7N1jBcdft\"\n  data-v=\"4\"\n  data-type=\"lightbox\"\n\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc131\uacf5\uc801\uc778 \ubbf8\ud305\uc744 \uc704\ud574\uc11c\ub294 \uace0\uac1d \uc0c1\ud669\uc744 \ucda9\ubd84\ud788 \uc774\ud574\ud574\uc57c \ud569\ub2c8\ub2e4. \uc774 \uc900\ube44\ub3c4 Slackbot\uc5d0\uac8c \ub9e1\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>&#8220;\ubbf8\ud305 \uc900\ube44\ub97c \ub3c4\uc640\uc918. \uc624\ub298 \uc624\ud6c4 Synergy Solutions\uc758 John\uacfc \uc9c4\ud589\ud558\ub294 \uc778\ud2b8\ub85c \ubbf8\ud305\uc774\uc57c. \ucc38\uc11d\uc790\uc640 \ub098\ub208 \ucd5c\uadfc \ub300\ud654\ub97c \ucc3e\uc544\uc11c \ub9e5\ub77d\uc744 \uc54c\ub824\uc918. Meeting Prep \uc2a4\ud0ac\uc744 \uc0ac\uc6a9\ud574\uc918.&#8221;<\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/artificial-intelligence\/use-cases\/sales-meeting-support\/\">Meeting Prep(\ubbf8\ud305 \uc900\ube44)<\/a> \uc2a4\ud0ac\uc740 \ubbf8\ub9ac \uc815\uc758\ud574 \ub454 \ubbf8\ud305 \uc900\ube44 \uc808\ucc28\uc785\ub2c8\ub2e4. \ub9e4\ubc88 \ud504\ub86c\ud504\ud2b8\ub97c \uc0c8\ub85c \uc4f0\uc9c0 \uc54a\uc544\ub3c4 \uac19\uc740 \ubc29\uc2dd\uc73c\ub85c \ubc18\ubcf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slackbot\uc740 \ubb34\uc5c7\uc744 \ud655\uc778\ud558\uace0 \uc788\ub294\uc9c0 \ub2e8\uacc4\ubcc4\ub85c \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c \uace0\uac1d\uc0ac \uacc4\uc815\uc744 \uc870\ud68c\ud558\uace0, \uad00\ub828 Slack \uba54\uc2dc\uc9c0\uc640 \ud30c\uc77c\uc744 \uac80\uc0c9\ud558\uace0, \ucc38\uc11d\uc790\uac00 \uadf8 \uacc4\uc815\uc758 \uc5f0\ub77d\ucc98\ub85c \ub4f1\ub85d\ub418\uc5b4 \uc788\ub294\uc9c0 \ud655\uc778\ud558\ub294 \uacfc\uc815\uc774 \uadf8\ub300\ub85c \ud45c\uc2dc\ub429\ub2c8\ub2e4. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc644\uc131\ub41c \ube0c\ub9ac\ud504\ub294 \ub450 \uce35\uc73c\ub85c \uc815\ub9ac\ub429\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4 \ub370\uc774\ud130\uc5d0\uc11c\ub294 \uace0\uac1d \uacc4\uc815 \uc0c1\ud0dc\uc640 \ucc38\uc11d\uc790 \uc9c1\ucc45\ucc98\ub7fc CRM\uc5d0 \uae30\ub85d\ub41c \uc0ac\uc2e4\uc744, Slack \ub300\ud654\uc5d0\uc11c\ub294 \ucd5c\uadfc \ud22c\uc790 \uc720\uce58 \uc18c\uc2dd\ucc98\ub7fc \uae30\ub85d\uc5d0 \ub0a8\uc9c0 \uc54a\ub294 \ub9e5\ub77d\uc744 \uac00\uc838\uc635\ub2c8\ub2e4. \uac01 \ud56d\ubaa9\uc5d0\ub294 \uc5b4\ub290 \ucc44\ub110\uc5d0\uc11c \ub098\uc628 \uc815\ubcf4\uc778\uc9c0 \ucd9c\ucc98\uac00 \ubd99\uace0 \uae30\ub85d\ub41c \uc811\uc810\uc774 \uc5c6\ub2e4\uba74 \uc624\ub298\uc774 \uccab \uc811\uc810\uc774\ub77c\ub294 \uc0ac\uc2e4\uae4c\uc9c0 \uc9da\uc5b4\uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ube0c\ub9ac\ud504\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub808\ucf54\ub4dc\uac00 \ud3ec\ud568\ub41c Slack \uce94\ubc84\uc2a4\ub85c \uc815\ub9ac\ub429\ub2c8\ub2e4. \ud568\uaed8 \ucc38\uc11d\ud560 \ud300\uc6d0\uc5d0\uac8c \uce94\ubc84\uc2a4\ub97c \uacf5\uc720\ud558\uba74, \ubcc4\ub3c4\uc758 \ub0b4\ubd80 \ud68c\uc758 \uc5c6\uc774\ub3c4 \ubbf8\ud305 \uc804\uc5d0 \uc815\ubcf4\ub97c \ub9de\ucdb0\ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-4-crm-\ub370\uc774\ud130-\uc5c5\ub370\uc774\ud2b8\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 80%)\"><strong>4. CRM \ub370\uc774\ud130 \uc5c5\ub370\uc774\ud2b8<\/strong><\/h2>\n\n\n\n<!-- The script tag should live in the head of your page if at all possible -->\n<script type=\"text\/javascript\" async=\"\" src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<!-- Put this wherever you would like your player to appear -->\n<img decoding=\"async\" style=\"width: 100%; margin: auto; display: block;\" class=\"vidyard-player-embed\" src=\"https:\/\/play.vidyard.com\/ByKPGWJHZGNhjSaab1Ax41.jpg\" data-uuid=\"ByKPGWJHZGNhjSaab1Ax41\" data-v=\"4\" data-type=\"lightbox\">\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uace0\uac1d \uc815\ubcf4\ub97c \uc218\uc815\ud558\ub294 \uac83\ub3c4 Slack\uc5d0\uc11c \uac00\ub2a5\ud569\ub2c8\ub2e4. Slack\uacfc \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc591\ubc29\ud5a5\uc73c\ub85c \uc5f0\uacb0\ub418\uc5b4 \uc788\uc5b4, Slack\uc5d0\uc11c \ubcc0\uacbd\ud55c \ub0b4\uc6a9\uc740 \uc790\ub3d9\uc73c\ub85c \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \ub3d9\uae30\ud654\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slack \uc0ac\uc774\ub4dc\ubc14\uc5d0\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc601\uc5ed\uc774 \ub530\ub85c \uc788\uc5b4 \uc804\uccb4 \uac70\ub798\ucc98\uc640 \uc5f0\ub77d\ucc98\ub97c \ubc14\ub85c \uc5f4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5f0\ub77d\ucc98\ub97c \ud074\ub9ad\ud558\uba74 20\uc5ec \uac1c \ud544\ub4dc\uc640 \uc5f0\uacb0\ub41c \uc601\uc5c5 \uae30\ud68c\uae4c\uc9c0 Slack \uc548\uc5d0\uc11c \uadf8\ub300\ub85c \ud655\uc778\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>\ub2f4\ub2f9\uc790: &#8220;\uc774 \uc5f0\ub77d\ucc98 \uc815\ubcf4\ub97c \uc5c5\ub370\uc774\ud2b8\ud574\uc918&#8221; \u2192 <\/em><\/strong><em><strong>Slackbot<\/strong><\/em><strong><em>: &#8220;\uc5b4\ub5a4 \ub0b4\uc6a9\uc744 \ubcc0\uacbd\ud560\uae4c\uc694?&#8221; \u2192 \ub2f4\ub2f9\uc790: &#8220;\uc9c1\ud568\uc744 \ubc14\uafd4\uc918&#8221;<\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slackbot\uc740 \ubcc0\uacbd\ud560 \ub0b4\uc6a9\uc744 \uc815\ub9ac\ud574 \ubcf4\uc5ec\uc900 \ub4a4, \uc9c4\ud589\ud574\ub3c4 \ub418\ub294\uc9c0 \ub2e4\uc2dc \ud55c\ubc88 \ubb3b\uc2b5\ub2c8\ub2e4. \ub2f4\ub2f9\uc790\uac00 \ud655\uc778 \ubc84\ud2bc\uc744 \ub20c\ub7ec\uc57c \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \ubc18\uc601\ub418\uace0, \uadf8 \uc790\ub9ac\uc5d0\uc11c \ucde8\uc18c\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc804\uc5d0\ub294 CRM\uc5d0 \uc811\uc18d\ud574 \uc77c\uc77c\uc774 \ud074\ub9ad\ud558\uace0 \uc218\uc815\ud574\uc57c \ud588\ub358 \uc77c\uc774\ub77c, \uc774 \uacfc\uc815\ub9cc\uc73c\ub85c\ub3c4 \uc0c1\ub2f9\ud55c \uc2dc\uac04\uc774 \uc808\uc57d\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-5-\uace0\uac1d-\ucf00\uc774\uc2a4-\ub300\uc751\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 80%)\"><strong>5. \uace0\uac1d \ucf00\uc774\uc2a4 \ub300\uc751<\/strong><\/h2>\n\n\n\n<!-- The script tag should live in the head of your page if at all possible -->\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<!-- Put this wherever you would like your player to appear -->\n<img decoding=\"async\"\n  style=\"width: 100%; 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AI \uc5c5\ubb34\uc790\ub3d9\ud654\ub294 \ub3c4\uad6c\ub97c \ud558\ub098 \ub354 \ub298\ub9ac\ub294 \uc77c\uc774 \uc544\ub2c8\ub77c, \uc774\ubbf8 \uc4f0\uace0 \uc788\ub294 \ud654\uba74\uc5d0\uc11c \uc2dc\uc791\ub418\ub294 \uc77c\uc785\ub2c8\ub2e4. \uc5d4\uc9c4\uc740 \uadf8\ub300\ub85c \ub450\uace0 \ud654\uba74\ub9cc \ubc14\uafb8\ub294 \uac83, \uadf8\uac83\uc774 \ud5e4\ub4dc\ub9ac\uc2a4\uac00 \uc2e4\ubb34\uc5d0\uc11c \uac16\ub294 \uc758\ubbf8\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\uc2dc\ub9ac\uc988 \uc548\ub0b4<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uae00\uc774 Slack\uc774\ub77c\ub294 \uad6c\uccb4\uc801\uc778 \ud654\uba74\uc5d0\uc11c \uc5c5\ubb34\uac00 \uc5b4\ub5bb\uac8c \ub2ec\ub77c\uc9c0\ub294\uc9c0\ub97c \ub2e4\ub918\ub2e4\uba74, \uadf8 \ubc11\uc5d0 \uae54\ub9b0 \ud45c\uc900\uacfc \uad6c\uc870\ub294 1\ud3b8\uc5d0\uc11c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/blog\/?p=5688&amp;preview=1&amp;_ppp=6e48490e6a\">\u25b6\ufe0f \uc774\uc804 \ud3b8 \ud655\uc778\ud558\uae30<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Headless 360 \uc628\ub514\ub9e8\ub4dc \uc6e8\ube44\ub098 \ub2e4\uc2dc \ubcf4\uae30<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\ubcf8\ubb38\uc5d0\uc11c \uc18c\uac1c\ud55c Slackbot \ub370\ubaa8\uc758 \uc804 \uacfc\uc815\uc774 \uad81\uae08\ud558\ub2e4\uba74? 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