{"id":571,"date":"2023-06-19T20:26:00","date_gmt":"2025-11-12T20:26:17","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=571"},"modified":"2025-11-27T08:57:10","modified_gmt":"2025-11-26T23:57:10","slug":"salesforce-live-korea-2023-highlight-5mins-summary","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/salesforce-live-korea-2023-highlight-5mins-summary\/","title":{"rendered":"\ucd5c\uc2e0 \ube44\uc988\ub2c8\uc2a4 \ud2b8\ub80c\ub4dc\uc758 \ucd95\uc81c, \uc778\ud134\ub4e4\uc774 \ub9d0\ud558\ub294\n\n \uc138\uc77c\uc988\ud3ec\uc2a4 \ub77c\uc774\ube0c \ucf54\ub9ac\uc544 \uc624\ubd84\uc21c\uc0ad!"},"content":{"rendered":"

\ucd5c\uc2e0 \ube44\uc988\ub2c8\uc2a4 \ud2b8\ub80c\ub4dc\uc758 \ucd95\uc81c, \uc778\ud134\ub4e4\uc774 \ub9d0\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub77c\uc774\ube0c \ucf54\ub9ac\uc544 \uc624\ubd84\uc21c\uc0ad!<\/h1>\n

\uc9c0\ub09c 5\uc6d4 \ub9ce\uc740 \uc0ac\ub78c\ub4e4\uc5d0\uac8c \ub728\uac70\uc6b4 \uad00\uc2ec\uc744 \ubc1b\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub77c\uc774\ube0c \ucf54\ub9ac\uc544 \ud589\uc0ac\uac00 \uc131\ud669\ub9ac\uc5d0 \uac1c\ucd5c\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \uc7ac\uc9c1\uc911\uc778 \uc778\ud134 3\uba85\uc774 \ub728\uac70\uc6b4 \uc5f4\uae30\uac00 \uac00\ub4dd\ud588\ub358 \ud604\uc7a5\uc744 \ub2e8 5\ubd84 \uc548\uc5d0 \ud6d1\uc744 \uc218 \uc788\ub3c4\ub85d \uac1c\uad04\uc801\uc73c\ub85c \uc694\uc57d\ud588\uc2b5\ub2c8\ub2e4. \ucc98\uc74c\uc73c\ub85c \uc138\uc77c\uc988\ud3ec\uc2a4 + \ud0dc\ube14\ub85c + \uc2ac\ub799\uc774 \uac19\uc774 \ucc38\uc5ec\ud55c \ub300\uaddc\ubaa8 \uc624\ud504\ub77c\uc778 \ud589\uc0ac\uc600\uc73c\uba70 \ucd1d 8\uac1c \ud2b8\ub799\uc5d0\uc11c 30\uac1c \uc774\uc0c1\uc758 \uc138\uc158\uc774 \uc9c4\ud589\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uac01 \ubd84\uc57c\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0 \uc120\ub3c4 \uae30\uc5c5 \ub9ac\ub354\ub4e4\uc758 \uae30\uc870 \uc5f0\uc124, \ub370\ubaa8 \uccb4\ud5d8 \ubd80\uc2a4, \uc804\ubb38\uac00\uc640\uc758 \ub124\ud2b8\uc6cc\ud0b9 \ub4f1 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ubaa8\ub4e0 \uac83\uc744 \ub2e8 \ud558\ub8e8\ub9cc\uc5d0 \ubc30\uc6b0\uace0 \ub9cc\ub07d\ud560 \uc218 \uc788\uc5c8\ub358 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub77c\uc774\ube0c \ucf54\ub9ac\uc544 \uc624\ubd84\uc21c\uc0ad! \uc9c0\uae08 \uc18c\uac1c\ud569\ub2c8\ub2e4.<\/p>\n

\uc81c\ud55c\ub41c \uc608\uc0b0 \ub0b4 \ud6a8\uc728\uc801\uc778 \uc804\ub7b5, Marketing Cloud<\/h2>\n

SD(Sales Development) EBU\ud300 \uc774\ub3d9\uc900<\/p>\n

\uac1c\uc778 \uace0\uac1d\uc758 \uc5ec\uc815 \ubd84\uc11d\uc744 \ud1b5\ud55c \ub9de\ucda4\ud615 \ub9c8\ucf00\ud305<\/h3>\n

\ud3c9\uc18c \uac74\uac15\uc5d0 \uad00\uc2ec\uc774 \ub9ce\ub358 \uace0\uac1dA\ub294 Facebook\uc758 \uad11\uace0 \ud0c0\uac9f \ub300\uc0c1\uc774 \ub418\uc5b4 \uad11\uace0 \ud3ec\uc2a4\ud305\uc744 \ubcf4\uac8c\ub429\ub2c8\ub2e4. \ud648\ud398\uc774\uc9c0\uc5d0 \ub4e4\uc5b4\uac00 \ud2b9\uc815 \uc0c1\ud488\uc744 \ub458\ub7ec\ubcf4\uace0 \uc774\ud0c8\ud558\ub824\ub294 \uc21c\uac04, \uc774\ud0c8 \ubc29\uc9c0\ub97c \uc704\ud55c \ud31d\uc5c5 \uba54\uc2dc\uc9c0\uac00 \ub098\uc624\uace0, \ud574\ub2f9 \uace0\uac1d\uc740 \uc88b\uc740 \ud504\ub85c\ubaa8\uc158 \uae30\ud68c\ub97c \ubc1c\uacac\ud558\uc5ec \ud68c\uc6d0\uac00\uc785 \ud6c4 \uad6c\ub9e4\uae4c\uc9c0 \uc774\ub974\uac8c \ub429\ub2c8\ub2e4.<\/p>\n

\uace0\uac1d\uc0ac\ub294 \uc704 \uace0\uac1dA\ub97c \uc2dd\ubcc4\uace0\uac1d\uc73c\ub85c \uc804\ud658\ud558\uc5ec \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud1b5\ud574 \uac1c\uc778\ud654\ub41c \ub9de\ucda4\ud615 \ub9c8\ucf00\ud305\uc744 \uc9c4\ud589\ud558\uac8c \ub429\ub2c8\ub2e4. \ub9de\ucda4\ud615 \ub9c8\ucf00\ud305\uc744 \ud1b5\ud574 \uace0\uac1d\uc774 \uc5b4\ub5a4 \ucf58\ud150\uce20\ub97c \uc5bc\ub9c8\ub098 \uc720\uc2ec\ud788 \ubcf4\uc558\ub294\uc9c0 \ud504\ub85c\ud30c\uc77c\ub9c1\uc774 \uac00\ub2a5\ud558\uba70, \uc774\uc804 \uad6c\ub9e4 \ub0b4\uc5ed & \uac74\uac15\uc5d0 \ub300\ud55c \uad00\uc2ec\ub3c4\uc5d0 \ub530\ub77c \uace0\uac1d\ub4e4\uc744 CDP(Customer Data Platform)\ub97c \ud1b5\ud574 \uc138\uadf8\uba3c\ud2b8\ud654\ub97c \uc9c4\ud589\ud569\ub2c8\ub2e4. \ubd84\ub958\ub41c \uace0\uac1d\ub4e4\uc744 \ub300\uc0c1\uc73c\ub85c \ud0c0\uac9f\ud558\uc5ec \uad11\uace0 \uc9d1\ud589\ud558\uace0, MCP(Marketing Cloud Platform)\ub97c \ud1b5\ud574 \uace0\uac1d \uc774\ud0c8 \ubc29\uc9c0 \ud31d\uc5c5 \uba54\uc2dc\uc9c0\ub97c \ubcf4\uc774\uac8c \ud558\uc5ec \uc7ac\ubc29\ubb38, \uc7ac\uad6c\ub9e4 \ube44\uc728\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc758 LTV\ub97c \uad00\ub9ac\ud558\ub294 \uba64\ubc84\uc2ed \uad00\ub9ac\ub97c \ud1b5\ud574 \ub85c\uc5f4\ud2f0 \ub9e4\ub2c8\uc9c0\uba3c\ud2b8\uc5d0 \uad00\ud55c \ub2e4\uc591\ud55c \uc778\uc0ac\uc774\ud2b8\ub3c4 \uc81c\uacf5\ud574\uc90d\ub2c8\ub2e4. \uc7a0\uc7ac\uace0\uac1d\uc744 \ub300\uc0c1\uc73c\ub85c \uc9c4\ud589\ud55c \uad11\uace0\ub294 MCI(Marketing Cloud Intelligence)\ub97c \ud1b5\ud574 \uad11\uace0 ROI \ub97c \ubd84\uc11d\ud558\uc5ec \ucf58\ud150\uce20\uc758 \ubc18\uc751 \uc815\ub3c4\uc640 \ucea0\ud398\uc778 \uac04 \ube44\uad50\ubd84\uc11d\uc744 \uc790\ub3d9\uc73c\ub85c \uc54c\ub824\uc90d\ub2c8\ub2e4.<\/p>\n

\uc774 \uc0ac\ub840\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\ub77c\uc774\ube0c\uc5d0\uc11c \uc18c\uac1c\ub41c \uc885\uadfc\ub2f9 \uc544\uc784\ube44\ud0c0 \uace0\uac1d\uc131\uacf5\uc0ac\ub840\uc785\ub2c8\ub2e4. \uc885\uadfc\ub2f9\uc740 \ub9ce\uc740 B2C\uae30\uc5c5\uacfc \ub9c8\ucc2c\uac00\uc9c0\ub85c \uc99d\uac00\ud558\ub294 \uad11\uace0\ube44 \ub54c\ubb38\uc5d0 \ub9e4\ucd9c\uc561\uc774 \ub298\uc5b4\ub3c4, \uc601\uc5c5\uc774\uc775\ub960\uc774 \uc904\uc5b4\ub4dc\ub294 \ubb38\uc81c\ub97c \uc9c1\uba74\ud558\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \uc2e0\uaddc \uace0\uac1d\uc758 \uac00\uc785 \uc720\uce58, \uc804\uc0ac \ub370\uc774\ud130 \uc6b4\uc6a9, \ud37c\ud3ec\uba3c\uc2a4 \ub9c8\ucf00\ud305, ROI\ubd84\uc11d\uc5d0 \ub300\ud55c \ub2c8\uc988\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc885\uadfc\ub2f9\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 MC\ub97c \ud1b5\ud574 \uc778\ubc14\uc6b4\ub4dc \uac1c\uc778\ud654 \uc194\ub8e8\uc158\uacfc \uc544\uc6c3\ubc14\uc6b4\ub4dc \ucea0\ud398\uc778 \uc194\ub8e8\uc158 \uac04 \uc2e4\uc2dc\uac04 \ud2b8\ub9ac\uac70 \uba54\uc2dc\uc9d5\uc744 \uac00\ub2a5\ud558\uac8c \ud558\uba70,, \ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc, \ucea0\ud398\uc778 \uc790\ub3d9\ud654 \uc194\ub8e8\uc158\uacfc \uad11\uace0 \ud50c\ub7ab\ud3fc \uac04 \uc790\ub3d9 \uc5f0\uacc4\ub97c \ud1b5\ud574 \uc804\uc0ac \ub370\uc774\ud130 \uc6b4\uc6a9\uacfc \ub354\ubd88\uc5b4 \ud6a8\uc728\uc801\uc778 \ud37c\ud3ec\uba3c\uc2a4 \ub9c8\ucf00\ud305 \ud22c\uc790\ub97c \ucde8\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

>B2C \uc5ec\uc815\uad00\ub9ac \ub370\ubaa8\ubcf4\uae30<\/a><\/p>\n

B2C, B2B, \uc8fc\ubb38 \uad00\ub9ac\uae4c\uc9c0 \uc544\uc6b0\ub974\ub294 Commerce Cloud<\/h2>\n

\ub178\ucf54\ub4dc(No-Code), \ub85c\uc6b0\ucf54\ub4dc(Low-Code)\uae30\ubc18 \ud50c\ub7ab\ud3fc\uc73c\ub85c \ube44\uc6a9 \ucd5c\uc18c\ud654<\/h3>\n

\uba54\ud0c0\ubc84\uc2a4, \ub77c\uc774\ube0c\uc2a4\ud2b8\ub9ac\ubc0d \ucc44\ub110 \ub4f1, \uc0c8\ub85c\uc6b4 \uad6c\ub9e4\ucc44\ub110\uc774 \uae09\ubd80\uc0c1\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uae30\uc220 \ubc1c\uc804 \uc544\ub798 \uc804 \uc138\uacc4 \uc18c\ube44\uc790\ub4e4\uc758 71%\uac00 \ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ubc1b\uae30 \uc6d0\ud558\uba70, \uc774\uac83\uc740 \ub2e8\uc21c\ud788 \uc628\ub77c\uc778 \ub9e4\uc7a5\uc5d0\ub9cc \uad6d\ud55c\ub41c \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. \uc2e4\uc81c\ub85c In-Store Technology\ub97c \uc811\ud55c \uace0\uac1d\uc740 \uc1fc\ud551 \uc2dc\uac04\uc5d0 4\ubc30 \uc774\uc0c1\uc758 \uc2dc\uac04\uc744 \ud560\uc560\ud569\ub2c8\ub2e4. \uae30\uc5c5\uc758 \uacbd\uc601\uc9c4\ub4e4\uc740 \uc774\uc640 \uac19\uc740 \uc628\/\uc624\ud504 \ub9e4\uc7a5\uc758 \uc5f0\uacb0\ub41c \uacbd\ud5d8\uc744 \uc120\uc0ac\ud558\ub294 End-to-End \ud50c\ub7ab\ud3fc \uad6c\ucd95\uc744 \ucd5c\uc6b0\uc120 \uacfc\uc81c\ub85c \uc5ec\uae30\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ud558\uc9c0\ub9cc \uc218\ub9ce\uc740 \uad6c\ub9e4\ucc44\ub110\uc744 \ud1b5\ud569 \uad00\ub9ac\ud558\uace0, \uad6c\ub9e4\uc804\ud658\uc728\uacfc \ub9e4\ucd9c\uc0c1\uc2b9\uc5d0 \uc9c1\uacb0\ub418\ub294 \uace0\uac1d \uac1c\uc778\ud654 \uacbd\ud5d8 \uc81c\uacf5\uc744 \uc704\ud574\uc11c\ub294 \uc0c1\ub2f9\ud55c \uc720\uc9c0\ube44\uc6a9\uc774 \ubc1c\uc0dd\ud569\ub2c8\ub2e4.<\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 Commerce Cloud\ub294 B2C, B2B, \uc8fc\ubb38\uad00\ub9ac\uae4c\uc9c0 \ubaa8\ub4e0 \ud130\uce58\ud3ec\uc778\ud2b8\uc5d0 \uac78\uce5c \uc5f0\uacb0\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0, \uc601\uc5c5 \uc790\ub3d9\ud654\ub97c \ud1b5\ud55c \ud1b5\ud569\uad00\ub9ac\uac00 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. \ub178\ucf54\ub4dc \uae30\ubc18\uc758 \ud50c\ub7ab\ud3fc\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \ubcc0\ud654\uc5d0 \ub300\ud574 \uc2e0\uc18d\ud55c \ub300\uc751 \ubc0f \uc720\uc9c0\ubcf4\uc218 \ube44\uc6a9\uc744 \ucd5c\uc18c\ud654\ud558\uc5ec \uc720\uc5f0\ud55c \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uad6c\uc131\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub77c\uc774\ube0c\uc5d0\uc11c\ub294 Adidas\uc640 FILA \uc0ac\ub840\ub97c \uacf5\uc720\ud588\uc2b5\ub2c8\ub2e4. Adidas\ub294 Commerce Cloud\ub97c \ucee4\uba38\uc2a4 \ubc31\uc5d4\ub4dc\uc758 Backbone\uc73c\ub85c \uad6c\ud604\ud558\uc5ec \ub2e4\uc591\ud55c \uad6c\ub9e4 \ud130\uce58\ud3ec\uc778\ud2b8\ub85c \uc5f0\uacb0\ud55c \uc810\uc744 \ubcf4\uc5ec\uc92c\uc73c\uba70, FILA\ub294 \uc2e0\uc6a9\uce74\ub4dc, ACH, CPQ \ub4f1\uc758 \ub2e4\uc591\ud55c \uacb0\uc81c \ubc29\uc2dd\uc744 \uc9c0\uc6d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

>Commerce Cloud \uace0\uac1d\uc0ac\ub840 \ub354 \uc54c\uc544\ubcf4\uae30<\/a><\/p>\n

\uc2e0\uaddc\uc5c5\ubb34\uc758 \ub514\uc9c0\ud138\ud658\uacbd \uc644\uc131, Platform<\/h2>\n

\uace0\uac1d\ub370\uc774\ud130 \ud655\uc7a5\uc73c\ub85c Customer 360 \uc644\uc131<\/h3>\n

\ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \ub514\uc9c0\ud138\uc804\ud658\uc740 \ub354\uc774\uc0c1 \ubbf8\ub8f0 \uc218 \uc5c6\ub294 \uc219\uc81c\uc785\ub2c8\ub2e4. \ub514\uc9c0\ud138\uc804\ud658\uc744 \uac00\uc18d\ud654\ud558\uc5ec \ud300\uc6d0\ub4e4\uc774 \uc5b4\ub514\uc11c\ub4e0 \uc27d\uac8c \uc791\uc5c5\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud560 \ud544\uc694\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uacfc\uc815\uc744 \uc138\uc77c\uc988\ud3ec\uc2a4 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uac00\uc18d\ud654 \uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubaa8\ubc14\uc77c\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 Salesforce \uc571\uc744 \ub85c\uc6b0\ucf54\ub4dc\ub85c \uc2e0\uc18d\ud558\uac8c \uc81c\uc791\ud558\uc5ec, \uc9c1\uc6d0\ub4e4\uc758 \uc0dd\uc0b0\uc131\uacfc \uc5f0\uacb0\uc131\uc744 \uac15\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ubd80\uc11c\ubcc4 \uc571\uc744 \ub9cc\ub4e4\uc5b4 \uc9c1\ubb34 \ubc0f \uac01 \ubd80\uc11c\uc758 \uc9c1\uc6d0\ub4e4\uc774 \ud544\uc694\ub85c \ud558\ub294 \uae30\ub2a5\uc744 \uac01\uac01 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ud5e4\ub85c\ucfe0(Heroku)\ub97c \ud1b5\ud574 \ucf54\ub529\uc5b8\uc5b4\uc758 \uc885\ub958\uc640 \uad00\uacc4\uc5c6\uc774 \uc27d\uace0 \uc720\uc5f0\ud558\uac8c \uac1c\ubc1c \ud504\ub85c\uc81d\ud2b8\ub97c \uc644\ub8cc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc2e4\uc2dc\uac04 \uad6c\ub9e4, \uc11c\ube44\uc2a4, \ucc38\uc5ec\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uc695\uad6c\ub97c \uac1c\uc778\ud654\ub41c \uc571\uc744 \ud1b5\ud574 \ucda9\uc871\uc2dc\ucf1c\uc90d\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub77c\uc774\ube0c\uc5d0\uc11c\ub294 GS\uac74\uc124 \ud558\uc784\ub7a9\uc774 Lightening Platform\uacfc \ud5e4\ub85c\ucfe0, \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc, \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud65c\uc6a9\ud558\uc5ec \ud648\ud398\uc774\uc9c0 \uc81c\uc791\ubd80\ud130 \ucee8\uc124\ud305\/ \uc2dc\uacf5\uc2e0\uccad, \uacac\uc801\/ \uc8fc\ubb38\/ \uacc4\uc57d, \uc2a4\ucf00\uc974 \ubc0f \ucf58\uce20 \uad00\ub9ac\ub97c \uc9c0\uc6d0\ud558\ub294\uc131\uacf5\uc0ac\ub840\ub97c \uacf5\uc720\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

>Lightning Platform \uac1c\uc694<\/a><\/p>\n

Salesforce\uc758 Core, Sales Cloud \uc640 Service Cloud\ub294 \ubb34\uc5c7\uc778\uac00?<\/h2>\n

SD(Sales Development) CBU\ud300 \uc5ec\uc900\uae30<\/p>\n

Sales Cloud<\/h3>\n

\uc5ec\uc804\ud788 \uc218\uc791\uc5c5\uc73c\ub85c \uc5d1\uc140\uc744 \uc774\uc6a9\ud558\uc5ec \ud45c\ub97c \uc81c\uc791\ud558\uace0 \uc601\uc5c5 \uad00\ub9ac\ub97c \ud558\uace0 \uacc4\uc2e0\uac00\uc694?<\/p>\n

\uadf8\ub807\ub2e4\uba74 Salesforce\uc758 Sales Cloud\uc758 \uae30\ub2a5\uc744 \ube60\ub974\uac8c \uc0b4\ud3b4\ubcf4\uc2dc\uba74 \ub180\ub77c\uc2e4 \uac81\ub2c8\ub2e4. \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 Sales Cloud\ub97c \ud1b5\ud574 \uc601\uc5c5\ud65c\ub3d9\uc744 \uc2dc\uc2a4\ud15c\ud654\ud558\uc5ec \ub9ce\uc740 \uc2dc\uac04\uc744 \uc808\uc57d\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. Sales Cloud\ub97c \ud1b5\ud574 \u2018\uc601\uc5c5\ub825\u2019 \uc744 \u2018\uc2dc\uc2a4\ud15c\ud654\u2019\ud568\uc73c\ub85c\uc368 \uace0\uac1d \ubc0f \uc601\uc5c5\uae30\ud68c\ub97c \ud30c\uc545\ud558\uc5ec \uc81c\ud55c\ub41c \uc870\uac74\uc18d\uc5d0\uc11c\ub3c4 \ucd5c\uc120\uc758 \uacb0\uacfc\ub97c \uc5bb\uc744 \uc218 \uc788\uc73c\uba70 \uc870\ub2ec, \uc0dd\uc0b0, \ubb3c\ub958, \ucc44\uc6a9 \ub4f1, \ub2e4\ub978 \ubd80\uc11c\uc640\uc758 \uacc4\ud68d \uc218\ub9bd\uc774 \uc26c\uc6cc\uc9d1\ub2c8\ub2e4.<\/p>\n

\uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc\ub294 \ub2e4\uc591\ud55c \uae30\ub2a5\uacfc \ubaa8\ub4c8\uc744 \ud3ec\ud568\ud558\uace0 \uc788\uc73c\uba70 \uc601\uc5c5\ud300\uc5d0\uc11c \uc804\ubc18\uc801\uc778 \uc601\uc5c5 \uc8fc\uae30\ub97c \uad00\ub9ac\ud558\ub294 \ub370 \ud544\uc694\ud55c \ubaa8\ub4e0 \uae30\ub2a5\uc744 \uac16\ucd94\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub9ac\ub4dc \uad00\ub9ac, \uae30\ud68c \ucd94\uc801, \uac70\ub798 \uad00\ub9ac, \uacc4\uc57d\uad00\ub9ac, \uc608\uce21\ubd84\uc11d, \ubcf4\uace0\uc11c \uc0dd\uc131\ub4f1 \ub2e4\uc591\ud55c \uae30\ub2a5\uc744 \ud1b5\ud574 \uc601\uc5c5 \ud300\uc758 \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uc131\uacfc\ub97c \ucd5c\uc801\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n

\uc774\ubbf8 \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \ub3c4\uc785\ud558\uace0 \uc801\uadf9\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uace0 \uc788\ub294 \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc\ub97c \uc801\uadf9 \ud65c\uc6a9\ud558\uc5ec \ud68c\uc0ac\uc758 \uc624\ud37c\ub808\uc774\uc158 \uc5c5\ubb34\ub97c \uac04\uc18c\ud654\ud558\uace0 \ub2e4\uc591\ud55c \uc601\uc5c5 \uc804\ub7b5 \ubc0f \ud65c\ub3d9\uc5d0 \uc2dc\uac04\uc744 \ud22c\uc790\ud560 \uc218 \uc788\ub294 \ucd5c\uace0\uc758 \ub3c4\uad6c\uc785\ub2c8\ub2e4.<\/p>\n

\uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc \ub354 \uc54c\uc544\ubcf4\uae30<\/a><\/p>\n

Service Cloud<\/h3>\n

\uacbd\uc81c\uc640 \uae30\uc220\uc758 \ubcc0\ud654, \uc0c8\ub85c\uc6b4 \uace0\uac1d \uacbd\ud5d8 \uc694\uad6c, \uc2e4\uc2dc\uac04\uc73c\ub85c \ubcc0\ud654\ud558\ub294 \uace0\uac1d \uae30\ub300 \uc218\uc900 \ub4f1 \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 Customer Service \ud300\uacfc \uace0\uac1d \uac04\uc758 \uac04\uadf9\uc5d0 \ub300\ud55c \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \ub9ce\uc740 \uae00\ub85c\ubc8c \uae30\uc5c5\ub4e4\uc774 \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub97c \ub3c4\uc785\ud568\uc73c\ub85c\uc368 \uc0c1\ub2f4\uc6d0\ub4e4\uc758 \uc0dd\uc0b0\uc131\uc744 \uc99d\uac00\uc2dc\ud0a4\uace0 \uc6b4\uc601 \ube44\uc6a9\uc744 \uc808\uac10\ud558\uba70 \ud6a8\uc728\uc801\uc778 \ud604\uc7a5 \uc11c\ube44\uc2a4 \uc5c5\ubb34\ub97c \uacbd\ud5d8\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub294 \uace0\uac1d \ubb38\uc758 \uad00\ub9ac, \ud2f0\ucf13 \ucc98\ub9ac, \ucf00\uc774\uc2a4 \uad00\ub9ac, \uc790\ub3d9 \uc751\ub2f5 \uae30\ub2a5 \ub4f1 \ub2e4\uc591\ud55c \uae30\ub2a5\uc744 \ud3ec\ud568\ud558\uace0 \uc788\uc5b4 \uace0\uac1d \ubb38\uc81c \ud574\uacb0\uc5d0 \ud544\uc694\ud55c \ubaa8\ub4e0 \ub3c4\uad6c\uc640 \uc815\ubcf4\ub97c \ud55c \uacf3\uc5d0\uc11c \uc81c\uacf5 \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \ub370\uc774\ud130 \ubd84\uc11d \uae30\ub2a5\uc744 \ud1b5\ud574 \uace0\uac1d \uc11c\ube44\uc2a4 \uc131\uacfc\ub97c \ucd94\uc801\ud560 \uc218 \uc788\uc73c\uba70, \ub300\uc2dc\ubcf4\ub4dc\uc640 \ubcf4\uace0\uc11c\ub97c \ud1b5\ud574 \uace0\uac1d \ub9cc\uc871\ub3c4, \uc751\ub2f5 \uc2dc\uac04, \ubb38\uc81c \ud574\uacb0\ub960 \ub4f1 \ub2e4\uc591\ud55c \uc9c0\ud45c\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ud6a8\uc728\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc774\ubbf8 \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \ub3c4\uc785\ud558\uace0 \uc5c5\ubb34\uc758 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \uc218\ud589\ud558\uace0 \uc788\ub294\uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub97c \uc801\uadf9\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uc5ec \ud68c\uc0ac\uc758 \uc624\ud37c\ub808\uc774\uc158 \uc5c5\ubb34\ub97c \ub2e8\uc21c\ud654\ud558\uace0 \ub2e4\uc591\ud55c \uace0\uac1d \uc11c\ube44\uc2a4 \uc804\ub7b5\uc744 \uad6c\ud604\ud558\uace0 \uc2f6\ub2e4\uba74 \uc544\ub798 \ub9c1\ud06c\ub97c \ud1b5\ud574 \uc11c\ube44\uc2a4\ud074\ub77c\uc6b0\ub4dc\ub97c \uacbd\ud5d8\ud574\ubcf4\uc138\uc694.<\/p>\n

\uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc \ub354 \uc54c\uc544\ubcf4\uae30<\/a><\/p>\n

\"\uc138\uc77c\uc988\ud3ec\uc2a4<\/p>\n

\uc0c8\ub85c\uc6b4 \ub370\uc774\ud130 \uacbd\ud5d8\uc758 \uc2dc\uc791\uc744 \uc54c\ub9ac\ub294 Tableau<\/h2>\n

Tableau SE(Solution Engineering)\ud300 \uae40\uac00\ud604<\/p>\n

Tableau Keynote – A New Day for Data!<\/h3>\n

\ud0dc\ube14\ub85c \ud0a4\ub178\ud2b8\uc5d0\uc11c\ub294 5\uc6d4 \ucd08 \ub77c\uc2a4\ubca0\uac00\uc2a4\uc5d0\uc11c \uc5f4\ub9b0 Tableau Conference\uc5d0\uc11c \uacf5\uac1c\ub41c \ud601\uc2e0\uc801\uc778 \uc2e0\uaddc \uae30\ub2a5\ub4e4\uc744 \uc18c\uac1c\ud558\ub294 \uc2dc\uac04\uc744 \uac00\uc84c\uc2b5\ub2c8\ub2e4.<\/p>\n

Tableau GPT<\/b>\ub294 \uae30\uc874 \ud0dc\ube14\ub85c \ubd84\uc11d \uc5ed\ub7c9\uacfc \ub300\uaddc\ubaa8 \uc5b8\uc5b4\ubaa8\ub378(LLM, Large Language Model) \uc744 \ud1b5\ud569\ud55c \uae30\ub2a5\uc785\ub2c8\ub2e4. Tableau GPT\uc5d0 \uc9c8\ubb38\uc744 \ub358\uc9c0\uba74 \ubb38\uc81c \uc6d0\uc778\uacfc \ud568\uaed8 \uadf8\uc5d0 \ub9de\ub294 \ub370\uc774\ud130 \uadf8\ub798\ud504\ub97c \ud655\uc778\ud560 \uc218 \uc788\uace0 \uc791\uc5c5 \uc911\uc778 \uc0c1\ud669\uc5d0 \ub9de\ucdb0 \uc2ac\ub799, \uc6f9, \uc774\uba54\uc77c\uc5d0\uc11c \uacf5\uc720\ud558\uc5ec \uc6d0\ud65c\ud788 \ud611\uc5c5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Tableau Pulse<\/b>\ub294 \uc791\uc5c5 \ud750\ub984\uc758 \ub370\uc774\ud130 \ub2e4\uc774\uc81c\uc2a4\ud2b8\uc640 \ud544\uc694\uc5d0 \ub530\ub77c \uc870\uc815\ud560 \uc218 \uc788\ub294 \uc9c1\uad00\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c \uba54\ud2b8\ub9ad \ud648\ud398\uc774\uc9c0\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uad00\uc2ec \uc788\ub294 \uc22b\uc790\ub97c \ucc3e\uae30 \uc704\ud574 \ub300\uc2dc\ubcf4\ub4dc\uc5d0\uc11c 5\uac00\uc9c0 \ub2e4\ub978 \ubc29\ubc95\uc73c\ub85c \ud544\ud130\ub9c1\ud558\ub358 \uc2dc\ub300\ub294 \uc9c0\ub0ac\uc2b5\ub2c8\ub2e4. \uc774\uc81c \uc120\ud0dd\ud55c \uc8fc\uc694 KPI\uc5d0 \ub300\ud574 \uac04\ub2e8\ud558\uace0 \uc120\ubcc4\ub41c ‘\ub274\uc2a4\ud53c\ub4dc’\uc640 \uac19\uc740 \uacbd\ud5d8\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uc774 \uacbd\ud5d8\uc740 Pulse\uac00 \uc0ac\uc6a9\uc790\uac00 \uac00\uc7a5 \uc911\uc694\ud558\uac8c \uc0dd\uac01\ud558\ub294 \uc778\uc0ac\uc774\ud2b8\ub97c \ud559\uc2b5\ud568\uc5d0 \ub530\ub77c \ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \uacb0\uacfc\ub97c \ubc18\ud658\ud569\ub2c8\ub2e4.<\/p>\n

\ub9c8\uc9c0\ub9c9\uc73c\ub85c \ubaa8\uc158 \uac10\uc9c0\ub97c \ud1b5\ud55c \ub370\uc774\ud130 \ubd84\uc11d\uc744 \uc2dc\uc5f0\ud558\uc600\uc2b5\ub2c8\ub2e4. \ud654\uc0c1 \ubbf8\ud305 \uc911\uc5d0 \uc2a4\ud06c\ub9b0\uc5d0 \ud45c\uc2dc\ub41c \ub370\uc774\ud130\ub97c \uc190\uac00\ub77d\uc73c\ub85c \ub04c\uc5b4\uc640\uc11c \uadf8\ub798\ud504\ub97c \ub9cc\ub4e4\uace0, \uac01 \uad6d\uac00\uc758 \ub370\uc774\ud130\ub97c \uc9c0\uad6c\ubcf8 \uc704\uc5d0 \uc2dc\uac01\ud654 \ud558\ub294 \ub4f1\uc758 \ubd84\uc11d \ubaa8\uc2b5\uc744 \ud1b5\ud574 \ubbf8\ub798\uc758 \ub370\uc774\ud130\ubd84\uc11d \ubc29\ubc95\uc744 \ubbf8\ub9ac \uc5ff\ubcfc \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

Tableau Customer Story<\/h3>\n

Tableau Customer Story \uc138\uc158\uc5d0\uc11c\ub294 CJ \uc62c\ub9ac\ube0c\uc601\uacfc \ube44\ubc14\ub9ac\ud37c\ube14\ub9ac\uce74(\ud1a0\uc2a4)\uc758 \ub370\uc774\ud130 \ubb38\ud654, \ud0dc\ube14\ub85c \ub3c4\uc785 \ubc30\uacbd, \ud0dc\ube14\ub85c \ud65c\uc6a9 \uc0ac\ub840 \ub4f1\uc5d0 \ub300\ud55c \uc18c\uac1c\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

CJ \uc62c\ub9ac\ube0c\uc601\uc740 Self Service Analytics\uc758 \uc911\uc694\uc131\uc744 \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4. CJ \uc62c\ub9ac\ube0c\uc601\uc740 \uc804\uc9c1\uc6d0\uc774 \uc5d1\uc138\uc2a4 \uac00\ub2a5\ud55c \ud0dc\ube14\ub85c \ub370\uc774\ud130 \ubd84\uc11d \ud3ec\ud0c8\uc744 \ub9cc\ub4e4\uc5b4 \ub370\uc774\ud130 \ubd84\uc11d\uc744 \uc704\ud55c DataSet\uc744 \uc81c\uacf5\ud558\uace0 Self Service Analytics\ub97c \uc720\ub3c4\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud3ec\ud0c8\uc5d0\uc11c \uc9c1\uc6d0\ub4e4\uc740 Self\ub85c \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uace0 \ud65c\uc6a9\ud558\uba70 \ub9ac\ud3ec\ud2b8\ub97c \uc81c\uc791\ud558\uc5ec \ub2e4\ub978 \ud300\uc6d0\ub4e4\uacfc \uacf5\uc720\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \ub2e4\uc591\ud55c \ud30c\ud2b8\ub108\uc0ac\uc640 \ub9e4\uc7a5 \uad6c\uc131\uc6d0\ub4e4\uc774 \uc811\uadfc\ud558\uae30 \uc26c\uc6b4 \ucc44\ub110 \ub0b4 \ud0dc\ube14\ub85c \ub300\uc2dc\ubcf4\ub4dc\ub97c \uc784\ubca0\ub514\ub4dc\ud558\uc5ec \ub370\uc774\ud130 \ud655\ubcf4 \ub9ac\ub4dc\ud0c0\uc784\uc744 \uc904\uc774\uace0 \ub370\uc774\ud130 \ud65c\uc6a9 \ud3b8\ub9ac\uc131\uc744 \uc99d\uac00\uc2dc\ucf30\uc2b5\ub2c8\ub2e4.<\/p>\n

\ube44\ubc14\ub9ac\ud37c\ube14\ub9ac\uce74(\ud1a0\uc2a4)\ub294 Data-Driven \ubb38\ud654\uc5d0 \ub300\ud574 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ud1a0\uc2a4\uc740 \ud0dc\ube14\ub85c \uc804\uc0ac \ub3c4\uc785\uc744 \ud1b5\ud574 \ub370\uc774\ud130 \ubd84\uc11d\uac00 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uae30\ud0c0 \ubaa8\ub4e0 \uc9c1\uad70\uc758 \ub370\uc774\ud130 \ub9ac\ud130\ub7ec\uc2dc \ub2a5\ub825\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \ud0dc\ube14\ub85c\ub85c \ud68c\uc0ac \ud575\uc2ec \uc9c0\ud45c \ub300\uc2dc\ubcf4\ub4dc\ub97c \uc804\uc0ac\uc5d0 \uacf5\uc720\ud558\uc5ec \ub204\uad6c\ub098 \uc5f4\ub78c\uc774 \uac00\ub2a5\ud558\uac8c \ub9cc\ub4e4\uc5c8\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uc11c\ube44\uc2a4 \ub300\uc2dc\ubcf4\ub4dc\ub85c AU, Retention, Funnel \ub4f1\uc758 \uc9c0\ud45c\ub97c \ud65c\uc6a9\ud558\uc5ec \uc758\uc0ac\uacb0\uc815\uc744 \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc5d0 \ub354\ud574\uc11c \uc2ac\ub799\uacfc \uc5f0\ub3d9\uc744 \ud1b5\ud574 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc54c\ub78c\uc744 \ubc1b\uc544 \ub300\uc2dc\ubcf4\ub4dc\uc758 \uc5c5\ub370\uc774\ud2b8 \ub0b4\uc5ed\uc744 \ud655\uc778\ud558\uace0 \uc9c0\ud45c\uc5d0 \ub300\ud55c \ud1a0\ub860\uc744 \uc27d\uac8c \uc9c4\ud589\ud560 \uc218 \uc788\uc5b4 \uc720\uc758\ubbf8\ud55c \ucd94\uac00 \ubd84\uc11d\uc791\uc5c5\uc774 \uc774\uc5b4\uc9c4\ub2e4\uace0 \uc124\uba85\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\"\uc138\uc77c\uc988\ud3ec\uc2a4<\/p>\n

\uc5c5\ubb34 \uc0dd\uc0b0\uc131\uc744 \uadf9\ub300\ud654\ud558\ub294 Slack<\/h2>\n

Slack\uc740 \ub2e8\uc21c\ud55c \uc0ac\ub0b4 \uba54\uc2e0\uc800\uac00 \uc544\ub2d9\ub2c8\ub2e4. Slack\uc740 \uc6b0\ub9ac\uc758 \uc5c5\ubb34 \uc0dd\uc0b0\uc131\uc744 \ub04c\uc5b4\uc62c\ub824\uc8fc\ub294 \u2018AI \uc0dd\uc0b0\uc131 \ud50c\ub7ab\ud3fc’ \uc785\ub2c8\ub2e4.<\/p>\n

Slack\uc744 \ud1b5\ud574 \uc790\uccb4\uc801\uc73c\ub85c \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\uae30 \uc2dc\uc791\ud558\uba74 \uc5b4\ub5a4 \uc77c\uc774 \uc77c\uc5b4\ub098\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \uc601\uc5c5 \ud300\uc740 \ud655\uc7a5\ub41c \uacc4\uc815\ud300\uc744 \ud1b5\ud569\ud558\uace0 Slack\uc758 \uc8fc\uc694 \uace0\uac1d\uacfc \uc9c1\uc811 \uc791\uc5c5\ud558\uc5ec \ub354 \ube60\ub974\uac8c, \ub354 \ub9ce\uc740 \uac70\ub798\ub97c \uc131\uc0ac\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub9c8\ucf00\ud305 \ud300\uc740 \ucea0\ud398\uc778 \uc131\uacfc\uc5d0 \ub300\ud55c \uc2e4\uc2dc\uac04 \uc778\uc0ac\uc774\ud2b8\ub97c \ud65c\uc6a9\ud574 \ucea0\ud398\uc778\uc758 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. IT \ud300\uc740 \uac1c\ubc1c\uc790, \ucf54\ub4dc\ubcc0\ub3d9, \ub3c4\uad6c\ub97c \ud55c \uacf3\uc73c\ub85c \ubaa8\uc544 \uac1c\uc120\ub41c \ucf54\ub4dc\ub97c \ube60\ub974\uac8c \uacf5\uc720\ud558\uc5ec \ube4c\ub4dc \uc18d\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc778\uc0ac\ud300\uc740 \ucc44\uc6a9 \ubc0f \uc628\ubcf4\ub529 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uc5ec \ucc44\uc6a9 \ubc0f \uc2e0\uaddc \uc9c1\uc6d0 \uad50\uc721 \uc2dc\uac04\uc744 \ucd5c\uc801\ud654\ud558\uc5ec \ub354 \ud6a8\uc728\uc801\uc778 \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ubfd0\ub9cc \uc544\ub2c8\ub77c, \uc5c5\ubb34\uc801 \uc18c\ud1b5\uc744 \uc704\ud55c \ucc44\ub110 \uae30\ubc18 \uba54\uc2dc\uc9d5\uc774\uba54\uc77c\/\uce98\ub9b0\ub354\/\ud654\uc0c1 \ud68c\uc758\/\uc778\uc0ac \uad00\ub9ac \ub4f1 2,600\uc5ec\uac1c\uac00 \ub118\ub294 \ub2e4\uc591\ud55c \uc571\uacfc\uc758 \ud1b5\ud569, \ucee8\ud150\uce20\ub97c \uccb4\uacc4\uc801\uc73c\ub85c \uc815\ub9ac\ud558\uace0 \uacf5\uc720\ud560 \uc218 \uc788\ub294 \uce94\ubc84\uc2a4(Canvas), \uc0ac\ub0b4 \uc9c0\uc2dd\uacfc \uc815\ubcf4\ub97c \ube60\ub974\uac8c \uac80\uc0c9\ud560 \uc218 \uc788\ub294 AI\uae30\ubc18 \uac80\uc0c9, \ud300\uc6d0\ub4e4\uacfc \uc2e4\uc2dc\uac04\uc73c\ub85c \uc624\ub514\uc624\/\ube44\ub514\uc624\ub85c \ud611\uc5c5\ud560 \uc218 \uc788\ub294 \ud5c8\ub4e4(huddles) \ub4f1 \ub2e4\uc591\ud55c \uae30\ub2a5\uc744 \ud1b5\ud574 \uae30\uc5c5\uc758 \uc5c5\ubb34 \uc0dd\uc0b0\uc131\uc744 \ub300\ud3ed \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ud2b9\ud788, Slack\uc758 \uc6cc\ud06c\ud50c\ub85c \ube4c\ub354(Workflow Builder)\uc640 \ubd07(bot)\uc744 \ud1b5\ud574 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uc5ec \uc5c5\ubb34 \ud6a8\uc728\uc131\uc744 \uadf9\ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6cc\ud06c\ud50c\ub85c- \ube4c\ub354\ub294 \ub178\ucf54\ub4dc \ubc29\uc2dd\uc73c\ub85c \ubc14\ub85c \uc77c\uc0c1\uc801 \uae30\ub2a5\uc744 \uc790\ub3d9\ud654 \ud560 \uc218 \uc788\ub294 \ub3c4\uad6c\uc785\ub2c8\ub2e4. \uac1c\ubc1c\uc790\ub4e4\uc740 \uc778\ud504\ub77c, \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc131\ub2a5, \ub85c\uadf8 \ub4f1\uc744 \ubaa8\ub2c8\ud130\ub9c1 \ud558\ub294 \ub370\uc774\ud130\ub3c5(datadog)\uc758 \ub300\uc2dc\ubcf4\ub4dc\ub97c Slack \uc8fc\uc694 \ucc44\ub110\uc5d0 \ubc14\ub85c \uac00\uc838\uc640 \uc190\uc27d\uac8c \ud611\uc5c5\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. IT \uc6b4\uc601\ud300\uc5d0\uc11c\ub294 \uc774\uc288 \ud2f0\ucf13\ud305 \uc2dc\uc2a4\ud15c\uacfc \ud1b5\ud569\ud558\uc5ec \uc9c0\uc6d0 \uc694\uccad\uc744 \uc81c\ucd9c\ud558\ub294 \uc6cc\ud06c\ud50c\ub85c\ub85c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc73c\uba70, \uc601\uc5c5 \uc9c1\uad70\uc5d0\uc11c\ub294 \ud504\ub85c\uc81d\ud2b8\uac00 \uc218\uc8fc\ub418\uac70\ub098 \ubaa9\ud45c\uac00 \ub2ec\uc131\ub418\uba74 \uc804\uc0ac\uc801\uc778 \uc54c\ub78c\uc774 \uc790\ub3d9\uc73c\ub85c \uc804\uc1a1\ub418\uc5b4 \ucd95\ud558\ud560 \uc218 \uc788\ub294 \uc6a9\ub3c4\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. HR \uc778\uc0ac\ud300\uc5d0\uc11c\ub294 \uc9c1\uc6d0\uc758 \ubcf5\uc9c0 \ud61c\ud0dd\uc774\ub098 \ud734\uac00 \uc694\uccad\uc744 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uad00\ub9ac\ud560 \uc218 \uc788\uc73c\uba70, \ub9c8\ucf00\ud305 \ud300\uc5d0\uc11c\ub294 \uc790\ub8cc \ud15c\ud50c\ub9bf\uc744 \ucc3e\uac70\ub098 \ud2b9\uc815 \uace0\uac1d\uc5d0 \ub300\ud55c \ub85c\uace0 \uad8c\ud55c\uc744 \uc9c8\ubb38\ud558\ub294 \ub4f1\uc758 \uae30\ub2a5\uc73c\ub85c \ubd07\uc744 \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Slack Champion Network\ub294 Slack\uc774 \uc870\uc9c1 \ub0b4\uc5d0\uc11c \ub354 \uad11\ubc94\uc704\ud558\uace0 \ud65c\ubc1c\ud788 \ud65c\uc6a9\ub420 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc774\ubc88 \uc138\uc158\uc5d0\uc11c\ub294 Slack Champion\uc778 \ubc88\uac1c\uc7a5\ud130 \ub0a8\ub3d9\ub4dd\ub2d8, \uc6b0\uc544\ud55c\ud615\uc81c\ub4e4 \uc774\uccad\uaddc\ub2d8, \uc0bc\uc131\uc804\uc790 \uae40\ubbfc\uad6d\ub2d8\uc758 Slack \ud65c\uc6a9 \uc0ac\ub840\uc5d0 \ub300\ud574 \uacf5\uc720\ud558\ub294 \uc2dc\uac04\uc744 \uac00\uc84c\uc2b5\ub2c8\ub2e4.<\/p>\n

\ubc88\uac1c\uc7a5\ud130\ub294 Slack\uc758 \ud504\ub85c\ud544\uacfc \uc778\uc0ac\uc815\ubcf4\ub97c \ud604\ud589\ud654\ud558\uc5ec \ud6a8\uacfc\uc801\uc73c\ub85c \ub2f4\ub2f9\uc790\ub97c \ud655\uc778\ud558\uace0 Slack Bot\uc744 \ud65c\uc6a9\ud558\uc5ec \ucc44\ub110\uc744 \uc8fc\uc81c\ubcc4\ub85c \ubd84\ub958\ud558\uace0 \ub370\uc774\ud130 \uad00\ub9ac\ub97c \uac15\ud654\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. Slack-API\uc640 \uad6c\uae00 \uc571\uc2a4 \uc2a4\ud06c\ub9bd\ud2b8\ub97c \uc5f0\ub3d9\ud558\uc5ec \uc5c5\ubb34 \ud6a8\uc728\uc131\uc744 \uac1c\uc120\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \uc6b0\uc544\ud55c \ud615\uc81c\ub4e4\uc740 Slack\uc758 \uac04\ub2e8\ud55c \uae30\ub2a5\ub4e4\ub9cc\uc73c\ub85c \uc9c1\uc6d0\ub4e4\uc758 \uc5c5\ubb34 \ud658\uacbd\uc744 \uac1c\uc120\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \uc608\uc57d \uba54\uc2dc\uc9c0\ub97c \ud65c\uc6a9\ud558\uc5ec \uc800\ub141 \ub2a6\uac8c Slack\uc774 \uc624\uc9c0 \uc54a\uac8c \uc124\uc815\ud588\uace0, \ube14\ub85d\ud0b7 \ube4c\ub354 \uba54\uc2dc\uc9c0\ub85c \ub354\uc6b1 \uc784\ud329\ud2b8 \uc788\ub294 \uba54\uc2dc\uc9c0 \uc804\uc1a1 \ubc29\ubc95\uc744 \uc124\uba85\ud588\uc2b5\ub2c8\ub2e4. \uc0bc\uc131\uc804\uc790\ub294 Slack Bot\uc744 \ud65c\uc6a9\ud574\uc11c \uc774\uc288\ub97c \uc790\ub3d9\ud654\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \ubcf4\ud1b5 \ud074\ub77c\uc774\uc5b8\ud2b8 \ud300\uc5d0\uc11c Slack\uc5d0 \uba54\uc2dc\uc9c0\ub97c \ubcf4\ub0b4\uba74 \ubd07\uc774 \uc11c\ubc84 \ub370\uc774\ud130\ub97c \uc54c\uc544\uc11c \uc870\ud68c\ud574\uc11c \ubc18\ud658\ud558\uace0 \uc774\uc804\uc5d0 \ud3c9\uade0 \uc774\uc288 \uc751\ub2f5 \ub300\uae30 \uc2dc\uac04\uc774 1\uc2dc\uac04~1\uc8fc\uc77c\uc774 \uac78\ub838\ub2e4\uba74, \ubd07\uc758 \uc790\ub3d9 \uc751\ub2f5\uc73c\ub85c 3\ucd08 \uc774\ub0b4\ub85c \uc2dc\uac04\uc744 \ub2e8\ucd95\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \uc774\ub807\uac8c Slack\uc740 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uacfc \ubd84\uc57c\uc5d0\uc11c \ud65c\uc6a9\uc774 \ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. Slack\uacfc \ud568\uaed8 \ud6a8\uc728\uc801\uc774\uace0 \uc0dd\uc0b0\uc801\uc778 \uc870\uc9c1 \ubb38\ud654\ub97c \ub9cc\ub4e4\uace0 \ub514\uc9c0\ud138 \ud2b8\ub79c\uc2a4\ud3ec\uba54\uc774\uc158\uc758 \uc774\uc0c1\uc744 \ud604\uc2e4\ub85c \ubc14\uafd4\ubcf4\uc2dc\uae38 \ubc14\ub78d\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"

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Salesforce Live Korea 2023\uc758 \ud575\uc2ec \ud558\uc774\ub77c\uc774\ud2b8\ub97c \uacf5\uac1c\ud569\ub2c8\ub2e4. AI\uc640 \ub370\uc774\ud130, CRM\uc774 \ub9cc\ub4dc\ub294 \ube44\uc988\ub2c8\uc2a4\uc758 \ubbf8\ub798\uc640 \uad6d\ub0b4 \uc120\ub3c4 \uae30\uc5c5\ub4e4\uc758 \uc0dd\uc0dd\ud55c \ub514\uc9c0\ud138 \ud601\uc2e0 \uc131\uacf5 \uc0ac\ub840\ub97c \uc694\uc57d\ubcf8\uc73c\ub85c \ube60\ub974\uace0 \uac04\ud3b8\ud558\uac8c \ud655\uc778\ud558\uc138\uc694.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/salesforce-live-korea-2023-highlight-5mins-summary\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\ucd5c\uc2e0 \ube44\uc988\ub2c8\uc2a4 \ud2b8\ub80c\ub4dc\uc758 \ucd95\uc81c, \uc778\ud134\ub4e4\uc774 \ub9d0\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub77c\uc774\ube0c \ucf54\ub9ac\uc544 \uc624\ubd84\uc21c\uc0ad!\" \/>\n<meta property=\"og:description\" content=\"1,500\ubd84\uc758 \uc778\uc0ac\uc774\ud2b8\ub97c \ub2e8 5\ubd84 \ub9cc\uc5d0! 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