{"id":5818,"date":"2026-08-24T16:12:16","date_gmt":"2026-08-24T07:12:16","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=5818"},"modified":"2026-08-24T16:12:18","modified_gmt":"2026-08-24T07:12:18","slug":"what-is-ai-platform","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/what-is-ai-platform\/","title":{"rendered":"AI \ud50c\ub7ab\ud3fc\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694? \uad6c\uc131\uc694\uc18c\ubd80\ud130 AI \uc5d0\uc774\uc804\ud2b8\uc640\uc758 \uad00\uacc4\uae4c\uc9c0"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>AI \ud50c\ub7ab\ud3fc\uc740 \ud558\ub098\uc758 \uae30\ub2a5\uc774 \uc544\ub2c8\ub77c, \ub370\uc774\ud130\u00b7AI \uc5d0\uc774\uc804\ud2b8\u00b7\ud1b5\ud569\u00b7\ubcf4\uc548\u00b7\ubd84\uc11d\uae4c\uc9c0 \uc544\uc6b0\ub974\ub294 \ud1b5\ud569 \uae30\ubc18\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uc758 Headless 360 platform \uc774 \uac1c\ub150\uc744 \uad6c\ud604\ud55c \uc0ac\ub840\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li>AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc2e4\uc81c \uc131\uacfc\ub97c \ub0b4\ub824\uba74 \ub370\uc774\ud130 \uacc4\uce35\uacfc\uc758 \uacb0\ud569\uc774 \ud544\uc218\uc785\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8\uc640 \ub370\uc774\ud130 \ud50c\ub7ab\ud3fc\uc740 &#8216;\uadfc\ubcf8\uc801\uc778 \ud30c\ud2b8\ub108\uc2ed&#8217; \uad00\uacc4\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li>AI \uc5d0\uc774\uc804\ud2b8 \ud50c\ub7ab\ud3fc\uc744 \uace0\ub97c \ub54c\ub294 \uae30\uc220 \uc804\ubb38\uc131\u00b7Use Case\u00b7\ud1b5\ud569\u00b7\ubcf4\uc548\u00b7\ud655\uc7a5\uc131\u00b7\uc608\uc0b0, \uc5ec\ub7ec \uae30\uc900\uc744 \ud568\uaed8 \ub530\uc838\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<footer class=\"wp-block-salesforce-blog-key-takeaways__footer\">\n\t\t\t\t\tThis summary was created with AI and reviewed by an editor.\t\t\t\t<\/footer>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<h2 id=\"h-ai-\ud50c\ub7ab\ud3fc-\uc65c-\ud5f7\uac08\ub9b4\uae4c\uc694\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 82%)\"><strong>AI \ud50c\ub7ab\ud3fc, \uc65c \ud5f7\uac08\ub9b4\uae4c\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5ec\ub7ec \uae30\uc5c5\uc774 \uc800\ub9c8\ub2e4 &#8216;AI \ud50c\ub7ab\ud3fc&#8217;\uc774\ub77c\ub294 \uc774\ub984\uc744 \ub0b4\uc138\uc6b0\uba74\uc11c, \uc774 \uc6a9\uc5b4\uac00 \uac00\ub9ac\ud0a4\ub294 \ubc94\uc704\ub3c4 \uc81c\uac01\uac01\uc73c\ub85c \uc4f0\uc785\ub2c8\ub2e4. \ud2b9\ud788 &#8216;AI \ud50c\ub7ab\ud3fc&#8217;\uacfc &#8216;AI \uc5d0\uc774\uc804\ud2b8 \ud50c\ub7ab\ud3fc&#8217;\ucc98\ub7fc \ube44\uc2b7\ud574 \ubcf4\uc774\ub294 \uc6a9\uc5b4\uac00 \uc11e\uc5ec \uc4f0\uc774\ub2e4 \ubcf4\ub2c8, \uc5b4\ub290 \ucabd\uc774 \ub354 \ub113\uc740 \uac1c\ub150\uc774\uace0 \uc5b4\ub290 \ucabd\uc774 \uadf8 \uc548\uc758 \ud55c \uc870\uac01\uc778\uc9c0 \ud5f7\uac08\ub9ac\uae30 \uc27d\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uae00\uc5d0\uc11c\ub294 AI \ud50c\ub7ab\ud3fc\uc758 \uc815\uc758\uc640 \uad6c\uc131\uc694\uc18c, \uadf8\ub9ac\uace0 AI \uc5d0\uc774\uc804\ud2b8\uac00 \uadf8 \uc548\uc5d0\uc11c \uc5b4\ub5a4 \uc704\uce58\ub97c \ucc28\uc9c0\ud558\ub294\uc9c0 \uc815\ub9ac\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-ai-\ud50c\ub7ab\ud3fc\uc774\ub780-\ubb34\uc5c7\uc778\uac00\uc694\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 82%)\"><strong>AI \ud50c\ub7ab\ud3fc\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI \ud50c\ub7ab\ud3fc\uc740 \ubaa8\ub378 \uac1c\ubc1c\u00b7\ud559\uc2b5\ubd80\ud130 \ubc30\ud3ec\u00b7\uc6b4\uc601\uae4c\uc9c0, \uc5ec\ub7ec AI \uad00\ub828 \uae30\ub2a5\uc744 \ud558\ub098\uc758 \ud1b5\ud569\ub41c \uae30\ubc18 \uc704\uc5d0\uc11c \ud655\uc7a5 \uac00\ub2a5\ud558\uac8c \uc81c\uacf5\ud558\ub294 \uae30\uc220 \ud658\uacbd\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uac1c\ubcc4 \uae30\ub2a5 \ud558\ub098\ub97c \uc798 \uc218\ud589\ud558\ub294 \ub2e8\uc77c AI \ub3c4\uad6c\uc640 \ub2ec\ub9ac, AI \ud50c\ub7ab\ud3fc\uc740 \uc790\ub3d9\ud654\u00b7\uba38\uc2e0\ub7ec\ub2dd \uc6b4\uc601(MLOps)\u00b7\uc608\uce21 \ubd84\uc11d \uac19\uc740 \uc5ec\ub7ec \uae30\ub2a5\uc744 \ud55c \uae30\ubc18 \uc704\uc5d0 \ubb36\uc2b5\ub2c8\ub2e4. &#8220;\uc774 \uceec\ub809\uc158\uc744 \uc791\uc5c5\ub300\ub77c\uace0 \uc0dd\uac01\ud574 \ubcf4\uc138\uc694. \uc791\uc5c5\uc5d0 \ud544\uc694\ud55c \ubaa8\ub4e0 \ud234\uc774 \ud3bc\uccd0\uc838 \uc788\uace0, \ubb34\uc5b8\uac00\ub97c \ub9cc\ub4e4\uace0 \ub2e4\ub4ec\uc744 \uc218 \uc788\ub294 \uc548\uc815\uc801\uc778 \uae30\ubc18\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.&#8221; \uc774\ub7f0 \uae30\ubc18\uc740 \uc870\uc9c1\uc774 \uc0ac\uc804 \uad6c\uc131\ub41c \uc81c\ud488\uc744 \uad6c\uc785\ud558\uac70\ub098 <em>(\uc608: AWS SageMaker, Google Cloud AI Platform, Microsoft Azure AI Platform, IBM watsonx.ai)<\/em>, \uc790\uccb4\uc801\uc73c\ub85c \ub9de\ucda4 \uad6c\ucd95\ud558\uac70\ub098, \uc624\ud508\uc18c\uc2a4\ub85c \ub9c8\ub828\ud558\ub294 \ub4f1 \ud615\ud0dc\uac00 \ub2e4\uc591\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ub9cc\ub4e0 <a href=\"https:\/\/www.salesforce.com\/kr\/platform\/\">Headless 360 platform<\/a>\uc774 \uc774 \uac1c\ub150\uc758 \uc2e4\uc81c \uad6c\ud604 \uc0ac\ub840\uc785\ub2c8\ub2e4. \uc774 \ud50c\ub7ab\ud3fc\uc758 \ubaa9\ud45c\ub294 &#8220;\uc544\uc774\ub514\uc5b4\ub97c \ube44\uc988\ub2c8\uc2a4\ub85c \uc804\ud658&#8221;\ud558\uace0 <strong>AI \ub124\uc774\ud2f0\ube0c \uae30\ubc18\uc5d0\uc11c \uad6c\ucd95\ud558\uace0, \ud655\uc7a5\ud558\uace0 \uc218\uc775\ud654\ub97c \uc2e4\ud604<\/strong>\ud558\ub294 \uac83\uc774\uba70, \uc880 \ub354 \uad6c\uccb4\uc801\uc73c\ub85c\ub294 <strong>\uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uac1c\ubc29\ud615 \ud1b5\ud569 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8 \uc5d4\ud130\ud504\ub77c\uc774\uc988\ub97c \uad6c\ucd95<\/strong>\ud558\ub294 \uac83\uc744 \uc9c0\ud5a5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-ai-\ud50c\ub7ab\ud3fc\uc774\ub780-\ubb34\uc5c7\uc778\uac00\uc694-0\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 82%)\"><strong>AI \ud50c\ub7ab\ud3fc\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI \ud50c\ub7ab\ud3fc\uc774 \ud1b5\ud569\ud558\ub294 \uae30\ub2a5\uc740 \ud06c\uac8c \ub450 \ucd95\uc73c\ub85c \ub098\ub220\ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub370\uc774\ud130\ub97c \ubaa8\uc73c\uace0 \uc5f0\uacb0\ud558\ub294 \ub370\uc774\ud130\u00b7\ud1b5\ud569 \ucd95, \uadf8\ub9ac\uace0 \uadf8 \ub370\uc774\ud130\ub97c \ubc14\ud0d5\uc73c\ub85c \uc2e4\uc81c \uc791\uc5c5\uc744 \uc218\ud589\ud558\ub294 AI \uc5d0\uc774\uc804\ud2b8 \ucd95\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 id=\"h-\ub370\uc774\ud130-\ud1b5\ud569-\ud50c\ub7ab\ud3fc\" class=\"wp-block-heading\">\ub370\uc774\ud130\u00b7\ud1b5\ud569 \ud50c\ub7ab\ud3fc<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \ucd95\uc758 \uc5ed\ud560\uc740 \uc5ec\ub7ec \uc2dc\uc2a4\ud15c\u00b7\ubd80\uc11c\uc5d0 \ud769\uc5b4\uc9c4 \ub370\uc774\ud130\ub97c \ud558\ub098\uc758 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uae30\ubc18\uc73c\ub85c \ubaa8\uc544, AI\uac00 \uc815\ud655\ud55c \ub9e5\ub77d \uc704\uc5d0\uc11c \uc791\ub3d9\ud558\ub3c4\ub85d \ub9cc\ub4dc\ub294 \uac83\uc785\ub2c8\ub2e4. \uc55e\uc11c \uc0b4\ud3b4\ubcf8 \uc77c\ubc18 \uc815\uc758\uc5d0\uc11c\ub3c4 &#8220;\uc790\ub3d9\ud654 \uae30\ub2a5, \uba38\uc2e0 \ub7ec\ub2dd \uc6b4\uc601(MLOps), \uc608\uce21 \ub370\uc774\ud130 \ubd84\uc11d&#8221;\uc774 \ud1b5\ud569 \uceec\ub809\uc158\uc5d0 \ud3ec\ud568\ub41c\ub2e4\uace0 \uc9da\uc740 \uac83\uacfc \uac19\uc740 \ub9e5\ub77d\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \ucd95\uc744 \uad6c\ud604\ud558\ub294 \ubc29\uc2dd\uc740 \uae30\uc5c5\ub9c8\ub2e4 \ub2e4\ub985\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 Headless 360 platform\uc740 \uc774\ub97c \uc138 \uad6c\uc131\uc694\uc18c\ub85c \ub098\ub215\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/www.salesforce.com\/kr\/data\/\">Data 360<\/a><\/strong>: \ubaa8\ub4e0 \ub370\uc774\ud130\ub97c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ucee8\ud14d\uc2a4\ud2b8\ub85c \ud1b5\ud569\ud558\uace0 \uad00\ub9ac\ud558\uc5ec \uae30\uc5c5 \uc804\ubc18\uc758 \ubaa8\ub4e0 \uc5d0\uc774\uc804\ud2b8, \uc571, \uc6cc\ud06c\ud50c\ub85c\uc5d0 \ub300\ud574 \uc815\ubcf4\ub97c \uc778\uc0ac\uc774\ud2b8\ub85c \uc804\ud658<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.salesforce.com\/kr\/data\/what-is-metadata\/\">\uba54\ud0c0\ub370\uc774\ud130<\/a> \ubc0f \ub370\uc774\ud130<\/strong>: Data 360\uc758 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uba54\ud0c0\ub370\uc774\ud130 \ubc0f \uc2dc\ub9e8\ud2f1\uc73c\ub85c \uc5d4\ud130\ud504\ub77c\uc774\uc988 \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uc5ec \ubaa8\ub4e0 \uc6cc\ud06c\ud50c\ub85c\uc5d0\uc11c \ucee8\ud14d\uc2a4\ud2b8\uc640 \uc815\ud655\uc131\uc744 \ud655\ubcf4\ud558\uace0 \uc81c\uc5b4<\/li>\n\n\n\n<li><strong>\ud1b5\ud569 \ubc0f \uc790\ub3d9\ud654<\/strong>: <a href=\"https:\/\/www.salesforce.com\/kr\/mulesoft\/\">Agentforce MuleSoft<\/a>\ub97c \ud1b5\ud569\ud558\uace0 \uc790\ub3d9\ud654\ud558\uc5ec \ubaa8\ub4e0 \uc2dc\uc2a4\ud15c, API, \uc5d0\uc774\uc804\ud2b8 \ubc0f \uc6cc\ud06c\ud50c\ub85c\ub97c \uae30\ubcf8 \uc81c\uacf5\ub418\ub294 \uac70\ubc84\ub10c\uc2a4\ub97c \ud1b5\ud574 \ub300\uaddc\ubaa8\ub85c \uc548\uc804\ud558\uac8c \uc5f0\uacb0<\/li>\n<\/ul>\n\n\n\n<h3 id=\"h-ai-\uc5d0\uc774\uc804\ud2b8-\ud50c\ub7ab\ud3fc\" class=\"wp-block-heading\">AI \uc5d0\uc774\uc804\ud2b8 \ud50c\ub7ab\ud3fc<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \ucd95\uc740 \uc790\uc728 AI \uc5d0\uc774\uc804\ud2b8\ub97c \uac1c\ubc1c\u00b7\ubc30\ud3ec\u00b7\uad00\ub9ac\ud574 \ucd5c\uc18c\ud55c\uc758 \uc0ac\ub78c \uac1c\uc785\uc73c\ub85c \uc791\uc5c5\uc744 \uc218\ud589\ud558\uace0 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\ub3c4\ub85d \ub3d5\ub294 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uac00\ub9ac\ud0b5\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8 \ud50c\ub7ab\ud3fc\uc740 \ub2e4\uc74c \uc5ec\uc12f \uac00\uc9c0 \ud2b9\uc131\uc744 \uac16\ucdb0\uc57c \ud569\ub2c8\ub2e4<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\uc790\uc728\uc131(Autonomy)<\/li>\n\n\n\n<li>\ud559\uc2b5(Learning)<\/li>\n\n\n\n<li>\uc801\uc751\uc131(Adaptability)<\/li>\n\n\n\n<li>\ubaa9\ud45c \uc9c0\ud5a5\uc131(Goal-oriented)<\/li>\n\n\n\n<li>\ubcf4\uc548(Security)<\/li>\n\n\n\n<li>\uc0c1\ud638\uc791\uc6a9\u00b7\ucee4\ubba4\ub2c8\ucf00\uc774\uc158(Interaction &amp; communication).\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5ec\uc12f \uac00\uc9c0 \ud2b9\uc131\uc774 \uc774 \ud50c\ub7ab\ud3fc\uc774 \ubb34\uc5c7\uc744 \ud560 \uc218 \uc788\uc5b4\uc57c \ud558\ub294\uac00\ub97c \ubcf4\uc5ec\uc900\ub2e4\uba74, \ub2e4\uc74c \ud575\uc2ec \uad6c\uc131\uc694\uc18c\ub294 \uadf8 \ub2a5\ub825\uc744 \uc2e4\uc81c\ub85c \ub9cc\ub4e4\uc5b4\ub0b4\ub294 \uae30\uc220\uc801 \uc694\uc18c\uac00 \ubb34\uc5c7\uc778\uac00\ub97c \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table class=\"has-white-background-color has-background has-fixed-layout\"><thead><tr><th>\uad6c\uc131\uc694\uc18c<\/th><th>\uc5ed\ud560<\/th><\/tr><\/thead><tbody><tr><td><strong>\uc5d0\uc774\uc804\ud2b8 \ube4c\ub354(Agent builder)<\/strong><\/td><td>\uc5d0\uc774\uc804\ud2b8 \uc0dd\uc131\uc744 \uc9c0\uc6d0<\/td><\/tr><tr><td><strong>\ucd94\ub860 \uc5d4\uc9c4(Reasoning engine)<\/strong><\/td><td>\ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uace0 \ud328\ud134\uc744 \ud30c\uc545\ud574 \uc758\uc0ac\uacb0\uc815<\/td><\/tr><tr><td><strong>\uc561\uc158(Action)<\/strong><\/td><td>\uc791\uc5c5\uc744 \uc2e4\ud589\ud558\uace0 \uc0ac\uc6a9\uc790\u00b7\ub2e4\ub978 \uc2dc\uc2a4\ud15c\uacfc \uc0c1\ud638\uc791\uc6a9<\/td><\/tr><tr><td><strong>\ud559\uc2b5(Learning)<\/strong><\/td><td>\ud53c\ub4dc\ubc31\uacfc \uc0c8\ub85c\uc6b4 \ub370\uc774\ud130\ub85c \uc131\ub2a5 \uac1c\uc120<\/td><\/tr><tr><td><strong>\uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158(Orchestration)<\/strong><\/td><td>\uc5ec\ub7ec \uc5d0\uc774\uc804\ud2b8\uac00 \ubcf5\uc7a1\ud55c \uc6cc\ud06c\ud50c\ub85c\uc5d0\uc11c \ud568\uaed8 \uc791\ub3d9\ud558\ub3c4\ub85d \uc870\uc728<\/td><\/tr><tr><td><strong>\uac70\ubc84\ub10c\uc2a4(Governance)<\/strong><\/td><td>\ubcf4\uc548\u00b7\ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4\u00b7\uc6b4\uc601 \ud1b5\uc81c \uc801\uc6a9<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 id=\"h-ai-\ud50c\ub7ab\ud3fc\uc740-\uc2e4\uc81c\ub85c-\uc5b4\ub5bb\uac8c-\uc791\ub3d9\ud558\ub098\uc694\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 82%)\"><strong>AI \ud50c\ub7ab\ud3fc\uc740 \uc2e4\uc81c\ub85c \uc5b4\ub5bb\uac8c \uc791\ub3d9\ud558\ub098\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5d0\uc774\uc804\ud2f1 AI\ub294 &#8216;\uc5d0\uc774\uc804\ud2b8&#8217;\ub77c\uace0 \ud558\ub294 \uc790\uc728 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uad6c\uc131 \uc694\uc18c\uc758 \ubcf5\uc7a1\ud55c \ub124\ud2b8\uc6cc\ud06c\ub97c \ud1b5\ud574 \uc791\ub3d9\ud569\ub2c8\ub2e4. \uac01 \uc5d0\uc774\uc804\ud2b8\ub294 \ubc29\ub300\ud55c \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud574 \uc0ac\uc6a9\uc790 \ud589\ub3d9\uc744 \ud559\uc2b5\ud558\uba70 \uc2dc\uac04\uc744 \ub450\uace0 \uc810\ucc28 \uac1c\uc120\ub418\uace0, \ud2b9\uc815 \ubaa9\ud45c\uc640 \ub2a5\ub825\uc5d0 \ub530\ub77c \uc124\uacc4\ub418\uc5b4 \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc744 \ucc98\ub9ac\ud558\uae30 \uc704\ud574 \uc870\ud654\ub86d\uac8c \uc791\ub3d9\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uc791\ub3d9 \ubc29\uc2dd\uc744 \ub4b7\ubc1b\uce68\ud558\ub294 \uac83\uc740 \u2018\ud655\uc7a5\uc131\uacfc \uace0\uc131\ub2a5\uc744 \ubcf4\uc7a5\ud558\ub294 \ubd84\uc0b0 \uc2dc\uc2a4\ud15c \ud50c\ub7ab\ud3fc\u2019\uc785\ub2c8\ub2e4. \uc774 \uad6c\uc870\uc5d0\uc11c\ub294 \uc5ec\ub7ec \uc5d0\uc774\uc804\ud2b8(\ub2e4\uc911 \uc5d0\uc774\uc804\ud2b8)\uac00 \uc11c\ub85c \ub2e4\ub978 \uc11c\ubc84\uc5d0\uc11c \ub3d9\uc2dc\uc5d0 \uc791\ub3d9\ud574 \uc815\ubcf4\ub97c \uacf5\uc720\ud558\uace0 \uc791\uc5c5\uc744 \uc870\uc815\ud558\uba70 \uc2e4\uc2dc\uac04\uc73c\ub85c \ud611\uc5c5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-ai-\ud50c\ub7ab\ud3fc-\ub3c4\uc785-\uc2dc-\ud754\ud55c-\uc5b4\ub824\uc6c0-\ub370\uc774\ud130\uac00-\ud769\uc5b4\uc838-\uc788\uc73c\uba74-ai-\uc5d0\uc774\uc804\ud2b8\ub3c4-\ud798\uc744-\ubabb-\uc501\ub2c8\ub2e4\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 82%)\"><strong>AI \ud50c\ub7ab\ud3fc \ub3c4\uc785 \uc2dc \ud754\ud55c \uc5b4\ub824\uc6c0: \ub370\uc774\ud130\uac00 \ud769\uc5b4\uc838 \uc788\uc73c\uba74 AI \uc5d0\uc774\uc804\ud2b8\ub3c4 \ud798\uc744 \ubabb \uc501\ub2c8\ub2e4<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5d0\uc774\uc804\ud2f1 AI\uc640 \ub370\uc774\ud130 \ud50c\ub7ab\ud3fc\uc740 <strong>\u2018\uadfc\ubcf8\uc801\uc778 \ud30c\ud2b8\ub108\uc2ed\u2019<\/strong> \uad00\uacc4\uc785\ub2c8\ub2e4. \uc5d0\uc774\uc804\ud2f1 AI\ub294 \uae30\uc5c5 \uc9c0\uc2dd\uc744 \ud559\uc2b5\ud558\uace0 \ud655\uc7a5\ud574 \ub098\uac00\uba70 \uc6cc\ud06c\ud50c\ub85c\ub97c \uc790\ub3d9\ud654\ud558\ub294\ub370, \uc774\ub54c \uad00\uac74\uc740 \uc11c\ub85c \ub2e4\ub978 \ubd84\uc0b0 \ub370\uc774\ud130 \uc18c\uc2a4\ub97c \ud1b5\ud569\ud558\uace0 \ub3d9\uc77c\ud55c \uc5b8\uc5b4\ub97c \uc0ac\uc6a9\ud558\ub294 \uacf5\ud1b5 \uba54\ud0c0\ub370\uc774\ud130 \ud504\ub808\uc784\uc6cc\ud06c\ub97c \ud1b5\ud574 \uc5f0\uacb0\ud560 \uc218 \uc788\ub294\uc9c0\uc785\ub2c8\ub2e4. \uc774 \ud1b5\ud569\uc774 \ub418\uc5b4\uc57c \uae30\uc5c5\uc774 \ub370\uc774\ud130\uc758 \uac00\uce58\ub97c \ud65c\uc6a9\ud574 \ubcf5\uc7a1\ud55c \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\uace0 \uc2e4\uc2dc\uac04 \uc758\uc0ac\uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc608\ub85c \ub4e4\uc5b4 \uc5d0\uc774\uc804\ud2f1 AI\uc640 Data 360\uc744 \uac80\uc0c9 \uc99d\uac15 \uc0dd\uc131(RAG)\uacfc \uacb0\ud569\ud558\uba74 \uc815\ud615\u00b7\ube44\uc815\ud615 \ub370\uc774\ud130\ub97c \ubaa8\ub450 \ud65c\uc6a9\ud574 \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ud30c\ud2b8\ub108\uc2ed\uc740 \uad11\ubc94\uc704\ud55c \ub370\uc774\ud130 \uc811\uadfc\uacfc \ubc30\ud3ec \ud504\ub85c\uc138\uc2a4 \uac04\uc18c\ud654\ub85c \uc774\uc5b4\uc838 \uc804\ubc18\uc801\uc778 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uba70, \uc2dc\uc2a4\ud15c\uc774 \ub354 \ub9ce\uc740 \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud560\uc218\ub85d \uc9c0\uc18d\uc801\uc73c\ub85c \ud559\uc2b5\ud558\uace0 \uc9c4\ud654\ud558\ub294 \ub8e8\ud504\ub97c \ub9cc\ub4ed\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc815\ub9ac\ud558\uba74, AI \ud50c\ub7ab\ud3fc\uc744 \ub3c4\uc785\ud588\ub2e4\uace0 \ud574\uc11c AI \uc5d0\uc774\uc804\ud2b8\uac00 \uace7\ubc14\ub85c \uc81c \ubaab\uc744 \ud558\ub294 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. \ub370\uc774\ud130\uac00 \ud769\uc5b4\uc9c4 \ucc44\ub85c\ub294 \uc5d0\uc774\uc804\ud2b8\ub3c4 \ud30c\ud3b8\uc801\uc778 \uc815\ubcf4\ub9cc \ub2e4\ub8e8\uac8c \ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-ai-\ud50c\ub7ab\ud3fc\uc744-\uace0\ub97c-\ub54c-\ud655\uc778\ud560-\uae30\uc900\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 82%)\">AI \ud50c\ub7ab\ud3fc\uc744 \uace0\ub97c \ub54c \ud655\uc778\ud560 \uae30\uc900<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI \uc5d0\uc774\uc804\ud2b8 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc120\ud0dd\ud560 \ub54c\ub294 \ub2e4\uc74c \uc5ec\uc12f \uac00\uc9c0\ub97c \uac80\ud1a0\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uae30\uc220 \uc804\ubb38\uc131<\/strong>: \ud300\uc758 \uae30\uc220 \uc218\uc900\uc5d0 \ub9de\ub294 \ub178\ucf54\ub4dc\u00b7\ub85c\uc6b0\ucf54\ub4dc\u00b7\ucf54\ub4dc \uae30\ubc18 \ud50c\ub7ab\ud3fc\uc778\uc9c0<\/li>\n\n\n\n<li><strong>\ud2b9\uc815 \uc720\uc2a4\ucf00\uc774\uc2a4<\/strong>: \uc6d0\ud558\ub294 \uc790\ub3d9\ud654 \uc791\uc5c5\uacfc \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\ub97c \uc9c1\uc811 \ud574\uacb0\ud558\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\ub294\uc9c0<\/li>\n\n\n\n<li><strong>\ud1b5\ud569 \ud544\uc694\uc131<\/strong>: \uae30\uc874 \uc2dc\uc2a4\ud15c\u00b7\uc560\ud50c\ub9ac\ucf00\uc774\uc158\u00b7\ub370\uc774\ud130 \uc800\uc7a5\uc18c\uc640 \ub9e4\ub044\ub7fd\uac8c \ud1b5\ud569\ub418\ub294\uc9c0<\/li>\n\n\n\n<li><strong>\ubcf4\uc548 \uc694\uad6c\uc0ac\ud56d<\/strong>: \ubcf4\uc548 \ud504\ub85c\ud1a0\ucf5c\uacfc \ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4 \uc778\uc99d\uc774 \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \uae30\uc900\uc744 \ucda9\uc871\ud558\ub294\uc9c0<\/li>\n\n\n\n<li><strong>\ud655\uc7a5\uc131<\/strong>: \uc790\ub3d9\ud654 \uc694\uad6c\uc640 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc5d0 \ub9de\ucdb0 \ud568\uaed8 \ud655\uc7a5\ud560 \uc218 \uc788\ub294\uc9c0<\/li>\n\n\n\n<li><strong>\uc608\uc0b0<\/strong>: \uc5ec\ub7ec \ud50c\ub7ab\ud3fc\uc758 \uac00\uaca9 \ubaa8\ub378\uc744 \ube44\uad50\ud574 \uc801\ud569\ud55c\uc9c0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uc5ec\uc12f \uac00\uc9c0\ub294 \ud2b9\uc815 \ube0c\ub79c\ub4dc\ub97c \uc815\ub2f5\uc73c\ub85c \ub450\uae30\ubcf4\ub2e4, \uc870\uc9c1 \uc0c1\ud669\uc5d0 \ub9de\ucdb0 \uc6b0\uc120\uc21c\uc704\ub97c \ub530\uc838\uc57c \ud55c\ub2e4\ub294 \uc810\uc744 \uc804\uc81c\ub85c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-ai-\ud50c\ub7ab\ud3fc\uacfc-crm\uc758-\uc5f0\uacb0\" class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(0,179,255) 1%,rgb(144,208,254) 31%,rgb(234,245,254) 64%,rgb(254,240,243) 82%)\"><strong>AI \ud50c\ub7ab\ud3fc\uacfc CRM\uc758 \uc5f0\uacb0<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/products\/\">Customer 360<\/a>\uc740 <strong>\ubaa8\ub4e0 \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc5d0 \ub300\ud574 AI, \ub370\uc774\ud130, \uc2e0\ub8b0\ub97c \uae30\ubc18\uc73c\ub85c \ud55c \ud1b5\ud569\ub41c \uace0\uac1d \ubcf4\uae30\ub85c \ud310\ub9e4, \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305, \ucee4\uba38\uc2a4 \ubc0f \uc0b0\uc5c5\uc744 \uc5f0\uacb0<\/strong>\ud558\ub294 \uad6c\uc131\uc694\uc18c\uc785\ub2c8\ub2e4. \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc601\uc5ed \uc5ed\uc2dc \ub370\uc774\ud130, AI, \uc790\ub3d9\ud654\ub97c \uc704\ud55c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub2e8\uc77c \ud50c\ub7ab\ud3fc\uc73c\ub85c \uad6c\ub3d9\ub418\ub294, \ud310\ub9e4, \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305, \ucee4\uba38\uc2a4, \uc0b0\uc5c5 \ub4f1\uc744 \uc704\ud55c Customer 360\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4\ub97c \ud1b5\ud569\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc989 \uc774 AI \ud50c\ub7ab\ud3fc \uad6c\uc870\uc5d0\uc11c CRM \ubc0f Custormer 360\uc740 \ubcc4\ub3c4 \uc2dc\uc2a4\ud15c\uc774 \uc544\ub2c8\ub77c, \ub370\uc774\ud130\u00b7AI \uc5d0\uc774\uc804\ud2b8\u00b7\uc790\ub3d9\ud654\uc640 \uac19\uc740 \uae30\ubc18 \uc704\uc5d0\uc11c \ud568\uaed8 \uc6c0\uc9c1\uc774\ub294 \ud55c \ucd95\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>\uc9c0\uae08\uae4c\uc9c0 \uc77d\uc740 \uac1c\ub150, Agentforce\ub85c \uc9c1\uc811 \uccb4\ud5d8\ud574 \ubcf4\uc138\uc694<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\ub370\uc774\ud130\u00b7\uc5d0\uc774\uc804\ud2b8\u00b7\ud1b5\ud569\uc774 \ud558\ub098\uc758 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc2e4\uc81c\ub85c \uc5b4\ub5bb\uac8c \uc791\ub3d9\ud558\ub294\uc9c0, \ub370\ubaa8\ub85c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/salesforce.com\/kr\/form\/agentforce\/demo\/?d=pb\">\ub370\ubaa8 \ubcf4\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 id=\"h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faqs\" class=\"wp-block-heading\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 (FAQs)<\/h2>\n\n\n<div class=\"accordion \">\n\t\n\n<button class=\"accordion-header\" type=\"button\">AI \uc5d0\uc774\uc804\ud2b8 \ud50c\ub7ab\ud3fc\uc740 \ubb34\uc5c7\uc744 \ud558\ub098\uc694?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc0dd\uc131, \uc2e4\ud589, \uad00\ub9ac\ud558\ub3c4\ub85d \ub3d5\ub294 \ud2b9\uc218\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc2dc\uc2a4\ud15c\uc785\ub2c8\ub2e4. \uc774 \ud504\ub85c\uadf8\ub7a8\ub4e4\uc774 \ub3c5\ub9bd\uc801\uc73c\ub85c \uc791\ub3d9\ud574 \ud2b9\uc815 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\ub3c4\ub85d \ub3c4\uad6c\uc640 \ud658\uacbd\uc744 \uc81c\uacf5\ud558\uba70, \uc5d0\uc774\uc804\ud2b8\ub97c \uad6c\ucd95\ud558\ub294 \uac83\ubd80\ud130 \uc131\ub2a5\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud558\ub294 \uac83\uae4c\uc9c0 \uc804 \uacfc\uc815\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uae30\uc5c5\uc740 \uc774\ub97c \ud1b5\ud574 \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uace0 \ub2e4\uc591\ud55c \uc5c5\ubb34 \uc601\uc5ed\uc5d0\uc11c \ub354 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