{"id":6132,"date":"2026-09-01T16:57:00","date_gmt":"2026-09-01T07:57:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=6132"},"modified":"2026-09-01T16:57:01","modified_gmt":"2026-09-01T07:57:01","slug":"hanssem-salesforce-sales-cloud","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/hanssem-salesforce-sales-cloud\/","title":{"rendered":"\ud55c\uc0d8, \uc138\uc77c\uc988\ud3ec\uc2a4 \uae30\ubc18 \uc601\uc5c5 \ub370\uc774\ud130 \ud1b5\ud569, \ub300\ub9ac\uc810 600\uc5ec \uacf3\u00b7\ub2f4\ub2f9\uc790 2,300\uba85 \ud558\ub098\ub85c \uc5f0\uacb0"},"content":{"rendered":"\n

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\ud55c\uc0d8, \uc138\uc77c\uc988\ud3ec\uc2a4 \uae30\ubc18 \uc804\uad6d 600\uc5ec \uac1c \ub300\ub9ac\uc810\u00b72,300\uc5ec \uba85\uc758 \uc601\uc5c5 \ub370\uc774\ud130 \ud1b5\ud569 \ubc0f \uc601\uc5c5 \uccb4\uacc4 \uad6c\ucd95<\/em><\/p>\n\n\n\n

\ub370\uc774\ud130 \ucde8\ud569 \uacfc\uc815 \ucd95\uc18c, \ub2e8\uc21c \ubcf4\uace0 \uc5c5\ubb34 \uc2dc\uac04 \ub2e8\ucd95, \ubcf8\uc0ac \uad00\ub9ac \uc5c5\ubb34 \uc2dc\uac04 \uc57d 10% \uc808\uac10<\/em><\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4 \uc194\ub8e8\uc158 \ub3c4\uc785 1\uac1c\uc6d4 \ub9cc\uc5d0 \ud604\uc7a5 \uc601\uc5c5 \ub2f4\ub2f9\uc790 \uc0ac\uc6a9\ub960 90% \ub2ec\uc131<\/em><\/p>\n\n\n\n

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2026\ub144 8\uc6d4 27\uc77c(\ubaa9)<\/strong> \u2013 \uc804 \uc138\uacc4 \uc5d0\uc774\uc804\ud2f1 CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ud648 \uc778\ud14c\ub9ac\uc5b4\u00b7\uac00\uad6c \uc120\ub3c4 \uae30\uc5c5 \ud55c\uc0d8\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \ub3c4\uc785\ud574 \uc5c5\ubb34 \ud6a8\uc728\uacfc \uace0\uac1d \uacbd\ud5d8 \ud5a5\uc0c1\uc744 \uc704\ud55c \ub514\uc9c0\ud138 \uae30\ubc18 \uc601\uc5c5 \uc778\ud504\ub77c\ub97c \uad6c\ucd95\ud588\ub2e4\uace0 \ubc1d\ud614\ub2e4. <\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \ub530\ub974\uba74 \ud55c\uc0d8\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc601\uc5c5 \ud2b9\ud654 \uc194\ub8e8\uc158\uc778 ‘\uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc(Sales Cloud)<\/a>‘\ub97c \ub3c4\uc785\ud558\uc5ec \uc804\uad6d 600\uc5ec \uac1c \ub300\ub9ac\uc810\uacfc 2,300\uc5ec \uba85\uc758 \uc601\uc5c5 \ub2f4\ub2f9\uc790(RD)\uac00 \ucd95\uc801\ud55c \ud604\uc7a5 \uc815\ubcf4\ub97c \ub370\uc774\ud130\ub85c \ud45c\uc900\ud654\ud558\uace0, \ubcf8\uc0ac\uc5d0\uc11c \ud1b5\ud569 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130 \uae30\ubc18 \uc601\uc5c5 \uccb4\uacc4\ub97c \uad6c\ucd95\ud588\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d\uc758 \ucd5c\ucd08 \uc0c1\ub2f4\ubd80\ud130 \ucd5c\uc885 \uacc4\uc57d\uae4c\uc9c0 \uc804 \uacfc\uc815\uc758 \uc601\uc5c5 \ud30c\uc774\ud504\ub77c\uc778\uc744 \uc2e4\uc2dc\uac04\uc73c\ub85c \uac00\uc2dc\ud654\ud558\uace0, \uc7a0\uc7ac \uace0\uac1d\uc758 \uc0c1\ud669\uc744 \uc2e0\uc18d\ud558\uac8c \ud30c\uc545\ud558\uace0 \uccb4\uacc4\uc801\uc73c\ub85c \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \uae30\ubc18\uc744 \ub9c8\ub828\ud588\ub2e4. <\/p>\n\n\n\n

\uc774 \uac19\uc740 \ub370\uc774\ud130 \uae30\ubc18 \uc601\uc5c5 \uccb4\uacc4\ub294 \ubcf8\uc0ac\uc640 \ub300\ub9ac\uc810\uc758 \uc5c5\ubb34 \ubc29\uc2dd\uc5d0\ub3c4 \ubcc0\ud654\ub97c \uac00\uc838\uc654\ub2e4. \ub370\uc774\ud130\ub97c \ucde8\ud569\ud558\ub358 \uacfc\uc815\uc774 \uc904\uc5b4\ub4e4\uba74\uc11c \ub2e8\uc21c \ubcf4\uace0 \uc5c5\ubb34 \uc2dc\uac04\uc774 \ub2e8\ucd95\ub410\uace0, \ubcf8\uc0ac \ub0b4 \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc758 \uc5c5\ubb34 \uc2dc\uac04 \ub610\ud55c \uc57d 10% \uc808\uac10\ub410\ub2e4. \ubcf8\uc0ac\uc640 \ub300\ub9ac\uc810\uc774 \ub3d9\uc77c\ud55c \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uc601\uc5c5 \ud604\ud669\uc744 \uacf5\uc720\ud558\uace0 \ud611\uc5c5\ud560 \uc218 \uc788\uac8c \ub418\uba74\uc11c, \uc601\uc5c5 \uc804 \uacfc\uc815\uc758 \uac00\uc2dc\uc131\uacfc \uad00\ub9ac \ud6a8\uc728\uc131\uc744 \ud568\uaed8 \ub192\uc77c \uc218 \uc788\uac8c \ub418\uc5c8\ub2e4\ub294 \uc124\uba85\uc774\ub2e4.<\/p>\n\n\n\n

\ub610\ud55c \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ud55c\uc0d8\uc774 \ud30c\ud2b8\ub108\uc0ac\u00b7\ub9ac\uc140\ub7ec\uc640 \uc601\uc5c5\ud300 \uac04 \ud611\uc5c5 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uace0 \uc720\uae30\uc801\uc778 \ub370\uc774\ud130 \uacf5\uc720 \ud658\uacbd\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 ‘\ud30c\ud2b8\ub108 \ucee4\ubba4\ub2c8\ud2f0(Partner Community)’\ub97c \ub3c4\uc785\ud588\ub2e4\uace0 \uc804\ud588\ub2e4. \uc774\ub97c \ud1b5\ud574 \ubcf8\uc0ac\uc640 \ub300\ub9ac\uc810 \uac04 \uc601\uc5c5 \uc815\ubcf4\ub97c \uc6d0\ud65c\ud558\uac8c \uacf5\uc720\ud560 \uc218 \uc788\ub294 \uae30\ubc18\uc744 \ub9c8\ub828\ud588\uc73c\uba70, \uc138\uc77c\uc988\ud3ec\uc2a4 \uc194\ub8e8\uc158 \ub3c4\uc785 \ud6c4 1\uac1c\uc6d4 \ub9cc\uc5d0 \ud604\uc7a5 \uc601\uc5c5 \ub2f4\ub2f9\uc790 \uc0ac\uc6a9\ub960\uc774 90%\uc5d0 \ub2ec\ud558\ub294 \uc131\uacfc\ub97c \uac70\ub480\ub2e4. \uc774 \uc678\uc5d0\ub3c4 \ud55c\uc0d8\uc740 \ud604\uc7a5\uc758 \uc601\uc5c5 \ud750\ub984\uc744 \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc545\ud560 \uc218 \uc788\uc5b4 \ubcf4\ub2e4 \uc815\ubc00\ud55c \uc601\uc5c5 \uc9c0\uc6d0\uacfc \ucf54\uce6d\uc774 \uac00\ub2a5\ud574\uc84c\uc73c\uba70, \uac01 \ub300\ub9ac\uc810\uc5d0 \ucd95\uc801\ub41c \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ubcf4\ub2e4 \uccb4\uacc4\uc801\uc778 \uace0\uac1d \uad00\ub9ac \uc5ed\ub7c9\uc744 \ud655\ubcf4\ud560 \uc218 \uc788\uc5c8\ub2e4\uace0 \ubc1d\ud614\ub2e4.<\/p>\n\n\n\n

\uc544\uc6b8\ub7ec \ub85c\uc6b0\ucf54\ub4dc \uae30\ubc18\uc758 ‘\ub77c\uc774\ud2b8\ub2dd \ud50c\ub7ab\ud3fc(Lightning Platform)<\/a>‘\uc744 \ubc14\ud0d5\uc73c\ub85c \uace0\uac1d\uc6a9 ‘\ud55c\uc0d8 \uc778\ud14c\ub9ac\uc5b4 \ud50c\ub798\ub108 \uc571’\uc744 \uc120\ubcf4\uc774\ub294 \ub4f1 \ud55c\uc0d8\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \ud568\uaed8 \uace0\uac1d\uacbd\ud5d8\uacfc \uc2dc\uacf5 \ud604\uc7a5\uc758 \ud22c\uba85\uc131\uc744 \ub192\uc600\ub2e4. \uace0\uac1d\uc740 \ud574\ub2f9 \uc571\uc744 \ud1b5\ud574 \ucca0\uac70 \ubc0f \ubd80\uc5cc \uacf5\uc0ac \ub4f1 \ub2e8\uacc4\ubcc4 \uacf5\uc815 \uc9c4\ud589 \uc0c1\ud669\uacfc \uc644\uacf5 \uc0ac\uc9c4\uc744 \ub9e4\uc77c \ud655\uc778\ud560 \uc218 \uc788\uc5b4, \uc778\ud14c\ub9ac\uc5b4 \uacf5\uc0ac \uae30\uac04 \uc911 \uc815\ubcf4 \ubd80\uc871\uc73c\ub85c \uc778\ud55c \ubd88\uc548\uc744 \uc904\uc774\uace0 \uc2dc\uacf5 \uacfc\uc815\uc5d0 \ub300\ud55c \uc2e0\ub8b0\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\ub2e4. \uc5ec\uae30\uc5d0 AI\ub97c \ud65c\uc6a9\ud574 \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc758 \ub300\ud654 \uba54\ubaa8\ub97c \uace0\uac1d \uc548\ub0b4 \ubb38\uad6c\ub85c \uc790\ub3d9 \ubcc0\ud658\ud558\ub294 \uae30\ub2a5\uc744 \uad6c\ud604\ud568\uc73c\ub85c\uc368 \ud604\uc7a5\uc5d0\uc11c \ubc1c\uc0dd\ud558\ub294 \ubc18\ubcf5 \uc5c5\ubb34 \ub610\ud55c \ub300\ud3ed \uac10\uc18c\ub410\ub2e4.<\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4 \ub3c4\uc785 \uc774\ud6c4 \ud55c\uc0d8\uc740 \uace0\uac1d \ubc29\ubb38\ubd80\ud130 \ucd5c\uc885 \uacc4\uc57d\uae4c\uc9c0 \ud3c9\uade0 2\uac1c\uc6d4 \uc774\uc0c1 \uc18c\uc694\ub418\ub294 \uc601\uc5c5 \uacfc\uc815\uc5d0\uc11c \uace0\uac1d \uc774\ud0c8\uc774 \ubc1c\uc0dd\ud558\ub294 \uc9c0\uc810\uc744 \ud30c\uc545\ud558\uace0, \uc815\uccb4\ub41c \ub9ac\ub4dc(\uc7a0\uc7ac \uace0\uac1d)\ub97c \uccb4\uacc4\uc801\uc73c\ub85c \uad00\ub9ac\ud560 \uc218 \uc788\uac8c \ub410\ub2e4. \ud55c\uc0d8\uc740 \uc774\ubc88 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub3c4\uc785\uc774 \uc601\uc5c5 \uad00\ub9ac \ubc29\uc2dd\uc744 \ub370\uc774\ud130 \uae30\ubc18\uc758 \ud45c\uc900\ud654\ub41c \ub514\uc9c0\ud138 \ud504\ub85c\uc138\uc2a4\ub85c \uccb4\uacc4\ud654\ud588\ub2e4\ub294 \ub370 \uc758\ubbf8\uac00 \ud06c\ub2e4\uace0 \ubc1d\ud614\ub2e4.<\/p>\n\n\n\n

\ud55c\uc0d8\uc758 \uc774\uc885\ud604 \uc0c1\ubb34\ub294 \u201c\ub9ac\ubaa8\ub378\ub9c1\u00b7\uc778\ud14c\ub9ac\uc5b4\uc640 \uac19\uc774 \uace0\uac1d\uc758 \uc758\uc0ac\uacb0\uc815 \uacfc\uc815\uc774 \ube44\uad50\uc801 \uae34 \uc2dc\uc7a5\uc5d0\uc11c\ub294 \uace0\uac1d\uc758 \uad00\uc2ec\uc774 \uac00\uc7a5 \ub192\uc740 \u2018\uc601\uc5c5 \uace8\ub4e0\ud0c0\uc784\u2019\uc744 \ub193\uce58\uc9c0 \uc54a\uace0 \uc801\uc2dc\uc5d0 \ub300\uc751\ud558\ub294 \uac83\uc774 \uc911\uc694\ud558\ub2e4. \uc774\uc5d0 \ud55c\uc0d8\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \ud568\uaed8 \uc601\uc5c5 \uacfc\uc815\uc5d0\uc11c \ubc1c\uc0dd\ud558\ub294 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uace0\uac1d\uc744 \uccb4\uacc4\uc801\uc73c\ub85c \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \uae30\ubc18\uc744 \ub9c8\ub828\ud588\ub2e4\u201d\uace0 \ub9d0\ud588\ub2e4. \uc774\uc5b4 \u201c\uc55e\uc73c\ub85c\ub3c4 \ub370\uc774\ud130 \uae30\ubc18 \uc601\uc5c5 \uccb4\uacc4\ub97c \uc9c0\uc18d\uc801\uc73c\ub85c \uace0\ub3c4\ud654\ud574 \uc5c5\ubb34 \ud6a8\uc728\uc744 \ub192\uc774\uace0 \uace0\uac1d\uc5d0\uac8c \ub354\uc6b1 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uaca0\ub2e4\u201d\uace0 \ub9d0\ud588\ub2e4. <\/p>\n\n\n\n

\uc138\uc77c\uc988\ud3ec\uc2a4 \ucf54\ub9ac\uc544 \ubc15\uc138\uc9c4 \ub300\ud45c\ub294 \u201c\ud55c\uc0d8\uc758 \uc774\ubc88 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub3c4\uc785\uc740 \uad6d\ub0b4 \ud648 \uc778\ud14c\ub9ac\uc5b4\u00b7\uac00\uad6c \uc0b0\uc5c5\uc758 \uc601\uc5c5 \ud604\uc7a5\uc5d0\uc11c \ucd95\uc801\ub418\ub294 \ub2e4\uc591\ud55c \uacbd\ud5d8\uacfc \uc815\ubcf4\ub97c \ub370\uc774\ud130\ub85c \ud1b5\ud569\ud558\uace0, \uc774\ub97c \uccb4\uacc4\uc801\uc73c\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \uae30\ubc18\uc744 \ub9c8\ub828\ud588\ub2e4\ub294 \uc810\uc5d0\uc11c \ub9e4\uc6b0 \ud601\uc2e0\uc801\uc778 \uc0ac\ub840\u201d\ub77c\uba70, \u201c\uc9c4\uc815\ud55c AI \ud601\uc2e0\uc740 \ub2e8\uc21c\ud788 AI \uae30\uc220\uc744 \ub3c4\uc785\ud558\ub294 \ub370 \uadf8\uce58\uc9c0 \uc54a\uace0, \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ubcf4\ub2e4 \ube60\ub974\uace0 \uc720\uc5f0\ud558\uac8c \uc758\uc0ac\uacb0\uc815\ud560 \uc218 \uc788\ub294 \uc5c5\ubb34 \ubb38\ud654\uc640 \uccb4\uacc4\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \uc788\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc55e\uc73c\ub85c\ub3c4 \ud604\uc5c5 \ub2f4\ub2f9\uc790\ub4e4\uc774 \ud604\uc7a5\uc758 \uacbd\ud5d8\uacfc \ub178\ud558\uc6b0\ub97c \uacf5\uc720\ud558\uace0 \uc0c8\ub85c\uc6b4 \uae30\uc220\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc6b8 \uac83\u201d\uc774\ub77c\uace0 \ubc1d\ud614\ub2e4.<\/p>\n\n\n\n

\ud55c\ud3b8, \ud55c\uc0d8\uc774 \uc9c0\ub09c 8\uc6d4 10\uc77c \ubc1c\ud45c\ud55c \uc2e4\uc801\uc5d0 \ub530\ub974\uba74 \ud648 \uc778\ud14c\ub9ac\uc5b4 \uc5c5\uacc4\uc758 \uc804\ud1b5\uc801\uc778 \ube44\uc218\uae30\ub85c \uaf3d\ud788\ub294 2\ubd84\uae30\uc5d0\ub3c4 \ud55c\uc0d8\uc758 \uc601\uc5c5\uc774\uc775\uc740 \uc804\ub144 \ub3d9\uae30 \ub300\ube44 \uc57d 400% \uc99d\uac00\ud588\ub2e4. \ud55c\uc0d8\uc740 \uc0c1\uc704 \uadf8\ub808\uc774\ub4dc \ub77c\uc778\uc5c5 \uac15\ud654\ub85c \uc0c1\ud488 \uacbd\uc7c1\ub825\uc744 \ub192\uc774\uace0 \uc720\ud1b5 \ucc44\ub110\ubcc4 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \ud55c\ud3b8, \ube0c\ub79c\ub4dc \uac00\uce58 \uc81c\uace0\ub97c \uc704\ud55c \ub9c8\ucf00\ud305\uc744 \uac15\ud654\ud558\ub294 \ub4f1 B2C \uacbd\uc7c1\ub825\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uac15\ud654\ud558\uace0 \uc788\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"

\ud55c\uc0d8, \uc138\uc77c\uc988\ud3ec\uc2a4 \uae30\ubc18 \uc804\uad6d 600\uc5ec \uac1c \ub300\ub9ac\uc810\u00b72,300\uc5ec \uba85\uc758 \uc601\uc5c5 \ub370\uc774\ud130 \ud1b5\ud569 \ubc0f \uc601\uc5c5 \uccb4\uacc4 \uad6c\ucd95 \ub370\uc774\ud130 \ucde8\ud569 \uacfc\uc815 \ucd95\uc18c, \ub2e8\uc21c \ubcf4\uace0 \uc5c5\ubb34 \uc2dc\uac04 \ub2e8\ucd95, \ubcf8\uc0ac \uad00\ub9ac \uc5c5\ubb34 \uc2dc\uac04 \uc57d 10% \uc808\uac10 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc194\ub8e8\uc158…<\/p>\n","protected":false},"author":805,"featured_media":6133,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"sf_content_type":[],"blog":[62,156],"coauthors":[8],"class_list":["post-6132","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-agentforce-sales","blog-news"],"yoast_head":"\n\ud55c\uc0d8, 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