{"id":619,"date":"2023-01-16T20:27:00","date_gmt":"2025-11-12T20:27:03","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=619"},"modified":"2025-12-28T20:14:26","modified_gmt":"2025-12-28T11:14:26","slug":"12-psychology-insights-about-people-every-designer-needs-to-know","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/12-psychology-insights-about-people-every-designer-needs-to-know\/","title":{"rendered":"\ubaa8\ub4e0 \ub514\uc790\uc774\ub108\uac00 \uc54c\uc544\uc57c \ud560 \uc0ac\ub78c\uc5d0 \ub300\ud55c 12\uac00\uc9c0 \uc778\uc0ac\uc774\ud2b8"},"content":{"rendered":"

\ub514\uc790\uc778\uacfc \uc2ec\ub9ac\ud559\uc740 \ub2e4\ub978 \uc0ac\ub78c\ub4e4, \uadf8\ub9ac\uace0 \uc774\ub4e4\uc774 \uc138\uc0c1\uc744 \uc5b4\ub5bb\uac8c \ud574\uc11d\ud558\ub294\uc9c0 \uc0dd\uac01\ud558\uace0 \uace0\ub824\ud560 \uac83\uc744 \uc694\uad6c\ud569\ub2c8\ub2e4.<\/p>\n

\uc2ec\ub9ac\ud559\uc744 \ud1b5\ud574 \ub514\uc790\uc774\ub108\uac00 \uc0ac\uc6a9\uc790\ub97c \uc704\ud55c \uc81c\ud488\uacfc \uacbd\ud5d8\uc744 \uc0dd\uc131\ud558\ub294 \ubc29\uc2dd\uc744 \uc54c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/h2>\n

\uc2ec\ub9ac\ud559\uc740 \uc5ec\ub7ec \uac00\uc9c0 \uce21\uba74\uc5d0\uc11c \ub514\uc790\uc778\uc744 \ub4b7\ubc1b\uce68\ud569\ub2c8\ub2e4. \uc778\uac04\uc758 \ub9c8\uc74c\uc5d0 \ub300\ud55c \uc5f0\uad6c\ub294 \ucc3d\uc758\uc801\uc778 \ubb38\uc81c \ud574\uacb0 \ubc29\ubc95\uc744 \ucc3e\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \ub530\ub77c\uc11c \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub514\uc790\uc774\ub108 \uc911 \ub2e4\uc218\uac00 \uc2ec\ub9ac\ud559 \ud559\uc704\ub97c \ubcf4\uc720\ud558\uace0 \uc788\ub2e4\ub294 \uc0ac\uc2e4\uc740 \ub180\ub77c\uc6b4 \uc77c\uc774 \uc544\ub2d9\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uacbd\ud5d8 \ub514\uc790\uc774\ub108\uc778 \uc5d0\uc774\ubbf8 \uc2ac\ub7fd\uc2a4\ud0a4(Aimee Slupski)\ub3c4 \uadf8\uc911 \ud55c \uba85\uc785\ub2c8\ub2e4.<\/p>\n

\ucef4\ud4e8\ud130 \uacf5\ud559 \ubc0f \uc2ec\ub9ac\ud559 \ud559\uc704\ub97c \ubcf4\uc720\ud55c \uc2ac\ub7fd\uc2a4\ud0a4\ub294 \u201c\uc2ec\ub9ac\ud559, \ud2b9\ud788 \uc0ac\ud68c\uc801 \ubc0f \uc778\uc9c0\uc801 \ubd84\uc57c\uc5d0\uc11c\uc758 \uacbd\ud5d8\uc740 \uc81c\uac00 \ub514\uc790\uc778\uc5d0 \uc811\uadfc\ud558\ub294 \ubc29\uc2dd\uc758 \uae30\ubc18\uc744 \ud615\uc131\ud588\ub2e4\u201d\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \ub9c8\ucc2c\uac00\uc9c0\ub85c \uadf8\ub140\uc758 \ub3d9\ub8cc \ub514\uc790\uc774\ub108 \uc911 \uc0c1\ub2f9\uc218\ub3c4 \uc778\ub958\ud559\uc5d0\uc11c \ucca0\ud559\uc5d0 \uc774\ub974\ub294 \ub2e4\uc591\ud55c \uc8fc\uc81c\ub97c \ud0d0\uad6c\ud55c \uacbd\ud5d8\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uad6c\uccb4\uc801\uc73c\ub85c \uc0ac\ub78c\uc5d0 \ub300\ud55c \uc5b4\ub5a4 \uc778\uc0ac\uc774\ud2b8\uac00 \ub514\uc790\uc774\ub108\uc758 \uc5c5\ubb34\uc5d0 \ub3c4\uc6c0\uc774 \ub41c\ub2e4\uace0 \uc0dd\uac01\ud558\uba70 \uc774\ub7ec\ud55c \uc778\uc0ac\uc774\ud2b8\uac00 \uad00\uacc4<\/a>\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \uc5b4\ub5a4 \ub3c4\uc6c0\uc744 \uc904 \uc218 \uc788\uc744\uae4c\uc694?<\/p>\n

\uc544\ub798\uc5d0 Salesforce \ub514\uc790\uc774\ub108\ub4e4\uc758 \uc758\uacac\uc744 \ubc14\ud0d5\uc73c\ub85c \uc778\uac04 \uc911\uc2ec \ub514\uc790\uc778\uc744 \uad6c\ud604\ud558\ub294 \ubaa8\ub4e0 \uc774\ub4e4\uc5d0\uac8c \ub3c4\uc6c0\uc774 \ub420 \ubcf4\ud3b8\uc801\uc778 \uc2dc\uc0ac\uc810\uc744 \uc815\ub9ac\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub2e4\uc74c\uc740 \uc5ec\ub7ec\ubd84\uc758 \ub514\uc790\uc778 \uc791\uc5c5\uc5d0 \ub3c4\uc6c0\uc744 \uc904 \uc0ac\ub78c\ub4e4\uc5d0 \ub300\ud55c 12\uac00\uc9c0 \uc778\uc0ac\uc774\ud2b8\uc785\ub2c8\ub2e4.<\/p>\n

1. \uc0ac\ub78c\ub4e4\uc740 \uc5b4\ub5bb\uac8c \ud589\ub3d9\ud574\uc57c \ud560\uc9c0\uc5d0 \ub300\ud55c \ud655\uc2e0\uc774 \uc5c6\uc744 \ub54c \ub2e4\ub978 \uc0ac\ub78c\ub4e4\uc758 \ud589\ub3d9\uc5d0 \uc601\ud5a5\uc744 \ubc1b\uc2b5\ub2c8\ub2e4.<\/h2>\n

\uc774\ub294 1980\ub144\ub300 \uc911\ubc18 \uc8fc\ubaa9\uc744 \ubc1b\uc740 \uc774\ub860\uc778 \u2018\uc0ac\ud68c\uc801 \uc99d\uac70<\/a>\u2019\ub85c\ub3c4 \uc54c\ub824\uc838 \uc788\uc2b5\ub2c8\ub2e4. \uc989, \uc0ac\ub78c\ub4e4\uc774 \uc790\uc2e0\uc5d0\uac8c \ubb34\uc5c7\uc744 \uae30\ub300\ud558\ub294\uc9c0\uc5d0 \ub300\ud55c \ud655\uc2e0\uc774 \uc5c6\uc744 \ub54c \ub2e4\ub978 \uc0ac\ub78c\ub4e4\uc774 \ub354 \uc798 \uc54c\uace0 \uc788\ub2e4\uace0 \uac00\uc815\ud558\ub294 \uc0c1\ud669\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. \uc8fc\ubcc0\uc5d0\uc11c \uc88b\uc740 \uc2dd\ub2f9\uc744 \ucc3e\uace0 \uc2f6\uc744 \ub54c \uad6c\uae00 \ub9ac\ubdf0\ub97c \ud655\uc778\ud558\ub294 \uac83\uc744 \uc608\ub85c \ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc2ac\ub7fd\uc2a4\ud0a4\ub294 \u201c\ub9ce\uc740 \uacbd\uc6b0\uc5d0 \ub514\uc790\uc778\uc758 \ubaa9\ud45c\ub294 \ud589\ub3d9\uc744 \ucd09\uc9c4\ud558\uac70\ub098 \uc2e0\ub8b0\ub97c \ud655\ub9bd\ud558\ub294 \uac83\uc774\ub2e4. \uc0ac\ud68c\uc801 \uc99d\uac70\ub294 \uc774\uc640 \ub5bc\uc5b4\ub193\uc744 \uc218 \uc5c6\ub294 \uad00\uacc4\uc5d0 \uc788\ub2e4\u201d\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \uc2ac\ub7fd\uc2a4\ud0a4\ub294 \uc5ec\ub7ec \uc5f0\uad6c\ub97c \ud1b5\ud574 \uc6b0\ub9ac \ubaa8\ub450\uac00 \uc790\uc5f0\uc2a4\ub7fd\uac8c \uc774\uc6a9\ud558\ub294 \ub2e4\ub978 \uc9c0\ub984\uae38\uc5d0 \uc5b4\ub5a4 \uac83\uc774 \uc788\ub294\uc9c0 \uc810\uc810 \ub354 \uad00\uc2ec\uc744 \uac16\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

2. \uc0ac\ub78c\ub4e4\uc740 \ub9e4\uc77c \ub9c8\uc8fc\ud558\ub294 \ub9ce\uc740 \uc815\ubcf4\ub97c \ucc98\ub9ac\ud560 \ub54c \ud3b8\uacac\uc5d0 \uc758\uc874\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/h2>\n

\uc2ac\ub7fd\uc2a4\ud0a4\ub294 \ub610\ud55c \uc6b0\ub9ac\uac00 \ub9e4\uc77c \ub9ce\uc740 \uc815\ubcf4\ub97c \uc18c\ube44\ud55c\ub2e4\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. 10\uc5ec \ub144 \uc804 \uc2e4\uc2dc\ub41c \uce98\ub9ac\ud3ec\ub2c8\uc544-\uc0cc\ub514\uc5d0\uc774\uace0 \ub300\ud559\uc758 \uc5f0\uad6c<\/a>\uc5d0 \ub530\ub974\uba74 \ubbf8\uad6d\uc778\uc774 \ud3c9\uade0\uc801\uc73c\ub85c \ud558\ub8e8\uc5d0 \uc18c\ube44\ud558\ub294 \ubbf8\ub514\uc5b4\uc758 \uc6a9\ub7c9\uc740 34GB\uc5d0 \ub2ec\ud569\ub2c8\ub2e4. \uc624\ub298\ub0a0 \uc774 \uc218\uce58\ub294 \ud6e8\uc52c \ub354 \uc99d\uac00\ud588\uc744 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

\uc774 \ubaa8\ub4e0 \uac83\uc744 \uc774\ud574\ud558\uae30 \uc704\ud574 \uc0ac\ub78c\ub4e4\uc740 \uc2b5\uad00\uacfc \ud734\ub9ac\uc2a4\ud2f1(heuristics)\uc5d0 \uc758\uc874\ud569\ub2c8\ub2e4. \ubbf8\uad6d \uc2ec\ub9ac\ud559\ud68c(American Psychological Association)\ub294 \ud734\ub9ac\uc2a4\ud2f1\uc744 \uc774\uc6a9 \uac00\ub2a5\ud55c \uc815\ubcf4\uc758 \uc81c\ud55c\ub41c \ud558\uc704 \uc9d1\ud569\uc5d0 \uae30\ubc18\ud55c \uc758\uc0ac \uacb0\uc815\uc5d0 \uc801\uc6a9\ud560 \uc218 \uc788\ub294 \uacbd\ud5d8 \ubc95\uce59\uc73c\ub85c \uc815\uc758\ud569\ub2c8\ub2e4. \uc774\ub294 \ucd5c\uadfc<\/a>\uc758 \uac83\uc744 \uc120\ud638\ud558\uac70\ub098 \uac1c\uc778\uc801 \ubbff\uc74c<\/a>\uc744 \ud655\uc778\ud558\uac70\ub098 \ub2e4\ub978 \uc0ac\ub78c\ub4e4\uc774 \uc88b\uc544\ud560 \uac83<\/a>\uc774\ub77c\uace0 \uc0dd\uac01\ud558\ub294 \ud3b8\ud5a5\uc744 \ubd88\ub7ec \uc77c\uc73c\ud0b5\ub2c8\ub2e4. \uc774\uc678\uc5d0\ub3c4 \uc815\ubcf4 \ucc98\ub9ac\uc5d0 \uc18c\uc694\ub418\ub294 \uc2dc\uac04\uc744 \ube44\ub86f\ud574 \ub9ce\uc740 \uc591\uc758 \uc815\ubcf4\ub97c \ucc98\ub9ac\ud558\uba74\uc11c \uc6b0\ub9ac\uc758 \ub1cc\uc5d0 \ub2e4\uc591\ud55c \ubc29\uc2dd\uc73c\ub85c \ub9ce\uc740 \uc601\ud5a5\uc744 \uc90d\ub2c8\ub2e4.<\/p>\n

3. \uc120\ud0dd\uc9c0\uac00 \ub9ce\uc744\uc218\ub85d \uacb0\uc815\ud558\ub294 \ub370 \uc624\ub79c \uc2dc\uac04\uc774 \uac78\ub9bd\ub2c8\ub2e4.<\/h2>\n

\ud789\uc758 \ubc95\uce59<\/a>\uc740 \ubed4\ud558\uac8c \ubcf4\uc77c \uc218 \uc788\uc9c0\ub9cc \uc758\uc0ac\uacb0\uc815 \ud2b8\ub9ac\ub97c \uc0dd\uc131\ud558\ub294 \uc804\ubb38\uac00\ub4e4\uc5d0\uac8c \uc911\uc694\ud55c \uc9c0\uce68\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 UX\/UI \ucc45\uc784\uc790 \uc7ad \ucee4\ube44(Zack Kirby)\ub294 \u201c\ub2e8\uc21c\ud55c UI\ub294 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \ub514\uc790\uc778\uc744 \uc704\ud55c \ud575\uc2ec \uc694\uc18c\ub2e4. \ubcf4\ub2e4 \ub2e8\uc21c\ud55c \uacbd\ud5d8\uc758 \uad6c\ucd95\uc740 \uc0ac\uc6a9\uc790\uc5d0\uac8c \uc81c\uacf5\ub418\ub294 \uc635\uc158\uc744 \ud544\ud130\ub9c1\ud560 \uc218 \uc788\ub294 \ub514\uc790\uc774\ub108\uc5d0\uc11c \uc2dc\uc791\ub41c\ub2e4\u201d\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc2ec\ub9ac\ud559 \ud559\uc0ac \ud559\uc704 \ubcf4\uc720\uc790\uc774\uae30\ub3c4 \ud55c \ucee4\ube44\ub294 \uc774\ub807\uac8c \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c[UX \ub514\uc790\uc778\uacfc \uad00\ub828\ud574] \uc6b0\ub9ac\uac00 \uc774\ub7ec\ud55c \uc815\uc2e0\uc801 \uacfc\uc815\uc744 \uc774\ud574\ud560 \uc218 \uc788\ub3c4\ub85d \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uace0 \ub3c4\uc6c0\uc744 \uc8fc\ub294 \ub9ce\uc740 \uc2ec\ub9ac\ud559 \uc6d0\uce59\uc774 \uc788\uc2b5\ub2c8\ub2e4.\u201d \uadf8\ub294 \ub610\ud55c \uc0ac\ub78c\ub4e4\uc774 \ub354 \ud070 \uac1c\ub150\uc744 \uc218\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \uace0\ub824\ud569\ub2c8\ub2e4.<\/p>\n

4. \uc0ac\ub78c\ub4e4\uc758 \uc815\uc2e0 \ubaa8\ub378\uc740 \ud604\uc2e4 \uc138\uacc4\uc5d0 \ub300\ud55c \uc790\uc2e0\uc758 \uacbd\ud5d8\uacfc \uae30\ub300\ub97c \ubc14\ud0d5\uc73c\ub85c \ud615\uc131\ub429\ub2c8\ub2e4.<\/h2>\n

\uc6b0\ub9ac \ubaa8\ub450\ub294 \uc678\ubd80 \uc138\uacc4\uc5d0 \ub300\ud55c \ub0b4\uc801 \ud45c\uc0c1\uc744 \uc9c0\ub2c8\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ubc14\ub85c \u2018\uae4a\uc740 \uacf3\uc5d0 \uc704\uce58\ud55c \uc0dd\uac01\uacfc \ud589\ub3d9\uc5d0 \ub300\ud55c \uc774\ubbf8\uc9c0\u2019\ub77c\uace0\ub3c4 \uc54c\ub824\uc9c4 \uc815\uc2e0 \ubaa8\ub378\uc785\ub2c8\ub2e4. \uc774\ub294 \ub514\uc9c0\ud138 \uacbd\ud5d8\uc5d0 \ub300\ud55c \uc6b0\ub9ac\uc758 \uc778\uc2dd\uc5d0 \ubc18\uc601\ub429\ub2c8\ub2e4.<\/p>\n

\u201c\uc628\ub77c\uc778\uc5d0\uc11c \ub9ce\uc740 \uc2dc\uac04\uc744 \ubcf4\ub0b4\uace0 \ub514\uc9c0\ud138 \uc81c\ud488\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \uc624\ub298\ub0a0\uc758 \uc0ac\uc6a9\uc790\ub294 \uc81c\ud488\uc758 \uae30\ub2a5\uc5d0 \ub300\ud55c \uae30\ub300\uce58\uac00 \uc788\ub2e4\u201d\uace0 \ucee4\ube44\ub294 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \ub2e8\uc21c\ud55c UX\uc5d0 \ub300\ud55c \uae30\ub300\ub97c \ud55c \uc608\ub85c \ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \u201c\uc774\ub7ec\ud55c \uae30\ub300\uc5d0\uc11c \ubc97\uc5b4\ub098\uba74 \uc81c\ud488\uc758 \uc131\uacf5\uc801\uc778 \uc0ac\uc6a9\uc5d0 \uc2e4\ud328\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n

\u201c\uac00\uc7a5 \ub2e8\uc21c\ud558\uba74\uc11c\ub3c4 \uac1c\uc131 \uc788\ub294 \ub514\uc790\uc778\uc774 \uac00\uc7a5 \ud070 \uc601\ud5a5\ub825\uc744 \uc9c0\ub2d9\ub2c8\ub2e4.\u201d<\/p><\/blockquote>\n

\uc62c\ub9ac\ube44\uc544 \ucf65\uc2dc(Olivia Copsey), \uc138\uc77c\uc988\ud3ec\uc2a4 \ud06c\ub9ac\uc5d0\uc774\ud2f0\ube0c \ub514\uc790\uc774\ub108<\/p>\n

5. \ubcf5\uc7a1\ud55c \ub514\uc790\uc778\uc740 \uc778\uac04\uc758 \ub1cc\ub97c \ud639\uc0ac\uc2dc\ud0b5\ub2c8\ub2e4.<\/h2>\n

\ub1cc\ub294 \ud504\ub85c\uc138\uc2a4\uc758 \uc9c0\ub984\uae38\uc744 \ucc3e\uace0 \uc18d\ub3c4\ub97c \ub192\uc774\uae30 \uc704\ud574 \uc218\ud589\ud558\ub294 \ub9ce\uc740 \uc77c\uc5d0 \uc9c0\uccd0\uac11\ub2c8\ub2e4. \ub108\ubb34 \ubcf5\uc7a1\ud55c \ub514\uc790\uc778\uc744 \ubcfc \ub54c \ub1cc\ub294 \uac00\uc7a5 \uc911\uc694\ud55c \uac83\ub9cc \ubd84\uc11d\ud558\ub824\uace0 \ud569\ub2c8\ub2e4. \uadf8\ub807\uac8c \ud558\uc9c0 \uc54a\ub294\ub2e4\uba74 \ubaa8\ub4e0 \uc815\ubcf4\ub294 \ubaa8\ud638\ud558\uac8c \ud574\uc11d\ub420 \uc218 \uc788\uc73c\uba70 \uacb0\uacfc\uc801\uc73c\ub85c \uc78a\ud790 \uac00\ub2a5\uc131\uc774 \ub192\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ud06c\ub9ac\uc5d0\uc774\ud2f0\ube0c \ub514\uc790\uc774\ub108\uc778 \uc62c\ub9ac\ube44\uc544 \ucf65\uc2dc(Olivia Copsey)\ub294 \uc774 \uc810\uc744 \ud56d\uc0c1 \uba85\uc2ec\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ucf65\uc2dc\ub294 \u201c\uc6b0\ub9ac \ub1cc\uac00 \uc544\uc774\ub514\uc5b4\ub97c \uc800\uc7a5\ud558\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \uc544\uc774\ub514\uc5b4\ub97c \ub5a0\uc62c\ub9ac\ub3c4\ub85d \ub9cc\ub4e4\uc5b4\uc84c\ub2e4\ub294 \uc774\uc57c\uae30\ub97c \ub4e4\uc740 \uc801\uc774 \uc788\ub2e4. \uac00\uc7a5 \ub2e8\uc21c\ud558\uba74\uc11c\ub3c4 \uac1c\uc131 \uc788\ub294 \ub514\uc790\uc778\uc774 \uac00\uc7a5 \ud070 \uc601\ud5a5\ub825\uc744 \uc9c0\ub2cc\ub2e4\u201d\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

6. \uc0ac\ub78c\ub4e4\uc740 \uc138\ubd80 \uc0ac\ud56d\uc744 \uc78a\uc5b4\ubc84\ub9ac\ub294 \uacbd\uc6b0\uc5d0\ub3c4 \uac10\uc815\uc740 \uae30\uc5b5\ud569\ub2c8\ub2e4.<\/h2>\n

\uac10\uc815\uc740 \uc9c0\uc18d\uc801\uc778 \uc778\uc0c1\uc744 \ub0a8\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud3b8\ub3c4\uccb4\uc640 \ud574\ub9c8\ub3c4 \uae30\uc5b5\ub825\uc744 \ub4b7\ubc1b\uce68\ud558\uc9c0\ub9cc \u201c\uac10\uc815\uc774 \ud56d\uc0c1 \uae30\uc5b5\ub825\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4<\/a>.\u201d<\/p>\n

\ucf65\uc2dc\ub294 \uc790\uc2e0\uc774 \uc218\ud589\ud55c \uc0ac\uc6a9\uc790 \uc5f0\uad6c\ub97c \ud1b5\ud574 \uc774\ub97c \uc99d\uba85\ud588\uc2b5\ub2c8\ub2e4. \ucf65\uc2dc\ub294 \uc774\uc5d0 \ub300\ud574 \u201c\ud574\ub2f9 \uacb0\uacfc\ub294 \uac10\uc815\uc744 \uc774\ub04c\uc5b4\ub0b4\ub294 \ub514\uc790\uc778\uc744 \ub9cc\ub4e4\uc5b4\uc57c \ud55c\ub2e4\ub294 \uac83\uc744 \ubcf4\uc5ec\uc900\ub2e4\u201d\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

20\ub144 \uc774\uc0c1 \uc0ac\ud68c\ubcf5\uc9c0 \ubd84\uc57c\uc5d0 \uc885\uc0ac\ud55c \uc5b4\uba38\ub2c8\uc758 \uc601\ud5a5\uc744 \ubc1b\uc544 \ucf65\uc2dc\ub294 \uc5b4\ub9b0 \uc2dc\uc808\ubd80\ud130 \uc0ac\ub78c\ub4e4\uc758 \uac10\uc815\uc5d0 \uad00\uc2ec\uc744 \ubcf4\uc600\uc2b5\ub2c8\ub2e4. \uc2ec\ub9ac\ud559\uc744 \uc804\uacf5\ud558\uae30 \uc704\ud574 \ub300\ud559\uc5d0 \uc9c4\ud559\ud55c \ud6c4\uc5d0\ub294 \uc608\uc220, \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc0f \uadf8\ub798\ud53d \ub514\uc790\uc778\uc5d0\ub3c4 \uad00\uc2ec\uc744 \uac16\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ucf65\uc2dc\ub294 \uc774\uc640 \uac19\uc774 \uc5ec\ub7ec \ubd84\uc57c\uc5d0 \uac78\uccd0 \uacbd\ub825\uc744 \uc313\uc544\uc654\uc2b5\ub2c8\ub2e4.<\/p>\n

7. \uc0ac\ub78c\ub4e4\uc758 \ub3d9\uae30 \ubd80\uc5ec\ub294 \uc695\uad6c\uc5d0\uc11c \uc2dc\uc791\ub429\ub2c8\ub2e4.<\/h2>\n

\ub9cc\uc871\ub3c4\ub294 \uc0ac\ub78c\ub4e4\uc774 \uc81c\ud488\uc744 \uc0ac\uc6a9\ud558\uace0 \uc2f6\uc5b4 \ud558\ub294 \uc815\ub3c4\ub97c \ub098\ud0c0\ub0c5\ub2c8\ub2e4. \uc0ac\uc6a9\uc131\uc740 \uc990\uac70\uc6c0\uc744 \ub290\ub07c\uc9c0 \ubabb\ud55c\ub2e4\uba74 \ubd88\uc644\uc804\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uace0\uac1d \uc131\uacf5 \ub2f4\ub2f9 \uc774\uc0ac(Customer success director) \uc2a4\ucf67 \ud638\uc9c0\ub9e8(Scott Hodgman)\uc774 \uc5c5\ubb34 \uc218\ud589 \uc2dc \uace0\ub824\ud558\ub294 \uc0ac\ud56d\uc785\ub2c8\ub2e4.<\/p>\n

\ud638\uc9c0\ub9e8\uc740 \u201c\ud0dc\ub3c4 \uc9c0\ud45c, \ub9cc\uc871\ub3c4, \uc0ac\uc6a9\uc131\uc5d0 \ub300\ud574 \ub9ce\uc740 \uc5f0\uad6c\ub97c \ud55c\ub2e4\u201d\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \uc885\uad50 \uc2ec\ub9ac\ud559 \uc11d\uc0ac \ud559\uc704\ub97c \ubcf4\uc720\ud558\uace0 \uc788\ub294 \ud638\uc9c0\ub9e8\uc740 \ud2b9\ud788 \uc0ac\ub78c\ub4e4\uc758 \uae30\uc800 \uc778\uc2dd\uacfc \uc778\uc9c0 \ubd80\uc870\ud654\ub97c \uc804\ubb38\uc801\uc73c\ub85c \ub2e4\ub918\uc2b5\ub2c8\ub2e4. \ub0b4\uba74\uc758 \uc0b6\uacfc \uc678\uc801\uc778 \ud589\ub3d9\uc774\ub77c\ub294 \uc774\ub7ec\ud55c \uc8fc\uc81c\ub294 \uc778\ub958\ub97c \ubc14\ub77c\ubcf4\ub294 \ud0d0\uad6c\uc758 \ud575\uc2ec\uc5d0 \uc704\uce58\ud569\ub2c8\ub2e4.<\/p>\n

8. \ubb38\uc81c\uac00 \uc788\ub294 \uc0ac\ub78c\uc740 \ubb38\uc81c\uac00 \uc9c0\uc18d\ub418\ub294 \uc6d0\uc778\uc774 \ub418\ub294 \uc2ec\ub9ac\uc801 \uad6c\uc870\ub3c4 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/h2>\n

\uc77c\ubc18\uc801\uc73c\ub85c \ubb38\uc81c\uc5d0\ub294 \ub208\uc5d0 \ubcf4\uc774\ub294 \uac83 \uc774\uc0c1\uc774 \uc874\uc7ac\ud569\ub2c8\ub2e4. \uc774\ub294 \uc9c1\uc811\uc801\uc73c\ub85c \uad00\ub828\ub418\uac70\ub098 \uad00\ub828\ub418\uc9c0 \uc54a\uc740 \uacbd\ud5d8\uc744 \ud1b5\ud574 \uc218\ub144\uc5d0 \uac78\uccd0 \ud615\uc131\ub41c \uac83\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud638\uc9c0\ub9e8\uc740 \u201c\uac10\uc815\uc740 \uae34 \uc2dc\uac04\uc5d0 \uac78\uccd0 \ucd95\uc801\ub418\uace0 \uace0\ucc29\ub41c \ubcf5\uc7a1\ud55c \uad6c\uc870\ubb3c\u201d\uc774\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\u201c\uc778\uc2dd, \ud0dc\ub3c4, \ud589\ub3d9\uacfc \uac19\uc740 \uac1c\ub150\uc740 \uacbd\ud5d8 \ub610\ub294 \uc801\uc6a9\uc5d0 \ub300\ud55c \ub0b4\ub7ec\ud2f0\ube0c\ub97c \uac15\ud654\ud569\ub2c8\ub2e4.\u201d \uc774\ub4e4 \ub300\ubd80\ubd84\uc740 \ub2e4\ub978 \uc0ac\ub78c\ub4e4\uc5d0\uac8c \uc989\uac01\uc801\uc73c\ub85c \uba85\ubc31\ud558\uac8c \ub4dc\ub7ec\ub098\uc9c0 \uc54a\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud45c\uba74 \uc544\ub798\uc5d0 \uc788\uac70\ub098 \uc544\uc9c1 \ub204\uad70\uac00\uc758 \uc758\uc2dd\uc758 \uc601\uc5ed\uc5d0 \uc874\uc7ac\ud558\uc9c0 \uc54a\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

9. \uc0ac\ub78c\ub4e4\uc774 \ud56d\uc0c1 \uc758\ubbf8\ud558\ub294 \ubc14\ub97c \uc815\ud655\ud558\uac8c \uc774\uc57c\uae30\ud558\ub294 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4.<\/h2>\n

\uc774\ub294 \ubb38\uc81c\ub97c \uba85\ud655\ud558\uac8c \ud45c\ud604\ud558\uae30 \uc5b4\ub835\uae30 \ub54c\ubb38\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc6d0\uc778\uc774 \ubb34\uc5c7\uc774\ub4e0 \uc801\uadf9\uc801\uc778 \uacbd\uccad\uc744 \ud1b5\ud574 \ub354 \uc798 \uc774\ud574\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc194\ub8e8\uc158\uc744 \uc81c\uc2dc\ud558\uae30\uc5d0 \uc55e\uc11c \uc0c1\ud669\uc744 \uad00\ucc30\ud558\ub294 \ub2a5\ub825\uc740 \ubcf4\ub2e4 \uad00\ub828\uc131 \uc788\uace0 \uc720\uc6a9\ud558\uba70 \ucf8c\uc801\ud55c \ub514\uc790\uc778\uc744 \uad6c\ucd95\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uacf5\uac10\uc740 \ub514\uc790\uc778 \uc0ac\uace0(Design thinking)\uc758 \ud575\uc2ec\uc785\ub2c8\ub2e4. \uc194\ub8e8\uc158\uc758 \ubfcc\ub9ac\ub97c \ubb38\uc81c\uc758 \ud575\uc2ec \uc778\uc0ac\uc774\ud2b8\uc640 \uc5f0\uacb0\ud558\ub294 \ub2a5\ub825 \ub610\ud55c \ub9c8\ucc2c\uac00\uc9c0\uc785\ub2c8\ub2e4.<\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4 \uc804\ubb38 \uc11c\ube44\uc2a4\ud300\uc758 \uace0\uac1d \uacc4\uc815 \ud30c\ud2b8\ub108\uc778 \ucf00\uc774\ud2f0 \ub8e8\ube44(Katie Luby)\ub294 \u201c\ub2f9\uba74\ud55c \ubb38\uc81c\uc5d0 \ub300\ud55c \uc194\ub8e8\uc158\uc744 \uc81c\uc2dc\ud558\uae30 \uc804 \uc0c1\ud669\uc744 \ud30c\uc545\ud558\uae30 \uc704\ud574 \uc9c1\uc811 \ubcf4\uace0 \ub4e4\uc5b4\uc57c \ud55c\ub2e4. \ub54c\ub85c\ub294 \uc0ac\ub78c\ub4e4\uc774 \ubb38\uc81c\uc758 \uadfc\ubcf8 \uc6d0\uc778\uc5d0 \ub300\ud574 \uc774\uc57c\uae30\ud574 \uc904 \uc218 \uc5c6\ub294 \uc0c1\ud669\ub3c4 \ubc1c\uc0dd\ud558\uae30 \ub54c\ubb38\uc774\ub2e4. \ud558\uc9c0\ub9cc \ucc28\uc120\ucc45\uc744 \ud1b5\ud574 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \uc774\ub4e4\uc758 \uc811\uadfc \ubc29\uc2dd\uc740 \uac00\uce58 \uae30\ubc18 \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \ub2e8\uc11c\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub2e4. \uc6b0\ub9ac\ub294 \ud6a8\uacfc\uac00 \uc788\ub294 \uac83\uc744 \ucde8\ud574 \ubcf4\ub2e4 \uc88b\uac8c \uac1c\uc120\ud560 \uc218 \uc788\ub2e4\u201d\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

10. \ud55c \uc0ac\ub78c\uc5d0\uac8c \uc5ec\ub7ec \uac00\uc9c0 \ubaa9\ud45c\uc640 \uc694\uad6c\uac00 \uc788\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/h2>\n

\ubaa8\ub4e0 \uc0c1\ud669\uc5d0\uc11c \ub611\uac19\uc774 \ud589\ub3d9\ud558\ub294 \uc0ac\ub78c\uc740 \uc5c6\uc2b5\ub2c8\ub2e4. \uc0ac\ub78c\ub4e4\uc740 \uc0c1\ud669\uc5d0 \ub530\ub77c \uc0ac\uace0 \ubc0f \ud589\ub3d9 \ubc29\uc2dd\uc744 \uc804\ud658\ud569\ub2c8\ub2e4. \ud06c\uac8c \uc911\uc694\ud558\uc9c0 \uc54a\uc740 \uc0c1\ud669\uc740 \uc77c\uc0c1 \ub300\ud654\uc5d0\uc11c \uc6b0\ub9ac\uac00 \ud589\ub3d9\ud558\ub294 \ubc29\uc2dd\uc744 \ub5a0\uc62c\ub9ac\uba74 \ub429\ub2c8\ub2e4. \ubc18\uba74 \ub300\ud615 \ud074\ub77c\uc774\uc5b8\ud2b8\uc640\uc758 \ud611\uc0c1\uacfc \uac19\uc740 \uc911\ub300\ud55c \ud658\uacbd\uc5d0\uc11c\ub294 \uad00\uacc4 \ubc0f \ud3c9\ud310\uc744 \uc720\uc9c0\ud558\uae30 \uc704\ud574 \ub2e4\ub978 \uc218\uc900\uc758 \ucc38\uc5ec\uac00 \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n

\uc778\ub958\ud559\uacfc \uc778\uac04 \uc911\uc2ec \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ub514\uc790\uc778\uc744 \uc5f0\uad6c\ud55c \ub8e8\ube44\ub294 \u201c\ubaa8\ub4e0 \ub514\uc9c0\ud138 \ucc38\uc5ec\uc5d0\uc11c \uc6b0\ub9ac\ub294 \uc18c\ube44\uc790\uc5d0\uac8c \uc5b4\ub5bb\uac8c \uc811\uadfc\ud560\uc9c0 \uace0\ubbfc\ud574\uc57c \ud55c\ub2e4. \uae34\uae09\ud55c \uc0ac\uc548\uc778\uac00? \uc544\ub2c8\uba74 \ub354 \uace0\ubbfc\ud558\uace0 \ud559\uc2b5\ud558\uace0 \uc2f6\uc740 \uc0ac\uc548\uc778\uac00? \uc774\ub7ec\ud55c \uc9c8\ubb38\uc774 \uc6b0\ub9ac\uac00 \uc81c\uacf5\ud558\ub294 \ucf58\ud150\uce20\uc640 \uc635\uc158\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce60 \uac83\u201d\uc774\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc778\uac04 \uc911\uc2ec \ub514\uc790\uc778\uc5d0 \uad00\uc2ec\uc774 \uc788\uc73c\uc2e0\uac00\uc694?<\/h5>\n

\uae30\ubcf8\uc801\uc778 \uc694\uc18c\uac00 \uace0\uac1d \ubc0f \ucee4\ubba4\ub2c8\ud2f0\uc640\uc758 \uc5f0\uacb0 \uac1c\uc120\uc5d0 \uc5b4\ub5a0\ud55c \ub3c4\uc6c0\uc744 \uc8fc\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n

11. \uc0ac\ub78c\ub4e4\uc758 \ubb38\uc81c\ub294 \ub9e4\uc6b0 \ubcf5\uc7a1\ud569\ub2c8\ub2e4.<\/h2>\n

\uc778\uac04\uc740 \ub2e4\uba74\uc801\uc774\uae30 \ub54c\ubb38\uc5d0 \ud558\ub098\uc758 \uae30\uc900\uc73c\ub85c \uc815\uc758\ud558\ub294 \uac83\uc740 \ubd88\uac00\ub2a5\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4 \uc2e0\uae30\uc220\ud300\uc758 \uc81c\ud488 \ub514\uc790\uc774\ub108\uc774\uc790 AR, VR \ubc0f NASA \uc704\uc131\uc758 \uc9c0\uc0c1 \uae30\ubc18 \uc9c0\ud718 \uc2a4\ud14c\uc774\uc158\uc744 \uc124\uacc4\ud55c \ub9c8\uc774\ud074 \uc54c\ubc84\uc2a4(Michael Albers)\ub294 \uc774\ub7ec\ud55c \ubcf5\uc7a1\uc131\uc5d0 \uc775\uc219\ud569\ub2c8\ub2e4.<\/p>\n

\u201c\ub9ce\uc740 \ub514\uc790\uc774\ub108\uac00 \uba85\ud655\ud55c \ud574\ub2f5\uc744 \ucc3e\uc544 \ud5e4\ub9e8\ub2e4. \ud558\uc9c0\ub9cc \uc774\ub7ec\ud55c \uba85\ud655\ud55c \ud574\ub2f5\uc740 \ubb38\uc81c\ub97c \uc9c0\ub098\uce58\uac8c \ub2e8\uc21c\ud654\ud55c \uacb0\uacfc\uc778 \uacbd\uc6b0\uac00 \ub9ce\ub2e4. \ub54c\ub85c\ub294 \ub2e8\uc21c\ud55c \uc194\ub8e8\uc158\uc774 \ubcf5\uc7a1\ud55c \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \ud544\uc694\ud55c \ubbf8\ubb18\ud55c \ucc28\uc774\ub97c \uc81c\uac70\ud55c\ub2e4. \ud558\uc9c0\ub9cc \uad00\ub828\uc131\uc774 \uc788\uc73c\uba74\uc11c\ub3c4 \uad6c\uccb4\uc801\uc778 \ub3c4\uad6c\uac00 \ub354 \uc801\ud569\ud560 \uc218\ub3c4 \uc788\ub2e4\u201d\uace0 \uc54c\ubc84\uc2a4\ub294 \ub9d0\ud569\ub2c8\ub2e4. \uadf8\ub294 \ucc98\uc74c\uc5d0\ub294 \uc774\ud574\uac00 \ub418\uc9c0 \uc54a\ub354\ub77c\ub3c4 \uc804\uccb4\uc801\uc778 \uc0c1\ud669\uacfc \uc0ac\ub78c\uc744 \ubaa8\ub450 \ud3ec\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n

12. Humans have an inherent quirkiness. \uc778\uac04\uc740 \ubaa8\ub450 \ud2b9\uc774\ud55c \uc810\uc744 \uac00\uc9c0\uace0 \ud0dc\uc5b4\ub0a9\ub2c8\ub2e4.<\/h2>\n

\uc778\uac04\uc740 \uc815\uc2e0\uc744 \ud1b5\ud574 \uc138\uc0c1\uc744 \uc778\uc2dd\ud558\uace0 \uc2e0\uccb4\ub97c \ud1b5\ud574 \uc6c0\uc9c1\uc785\ub2c8\ub2e4. \uc774\uac83\uc774 \uc774\uc0c1\ud558\ub2e4\uace0 \uc0dd\uac01\ud558\uc9c0 \uc54a\ub294\ub2e4\uba74 \uc544\ub9c8 \uc774\ub97c \ub2f9\uc5f0\ud558\uac8c \uc5ec\uae30\uace0 \uc788\uc744 \uac81\ub2c8\ub2e4. \uc0ac\ub78c\ub4e4\uc774 \uc6c0\uc9c1\uc784\uc744 \ube60\ub974\uac8c \uac10\uc9c0\ud560 \uc218 \uc788\uace0 \uac10\uc815\uc774 \uc2e0\uccb4\uc801 \ubc18\uc751\uc744 \uc774\ub04c\uc5b4 \ub0bc \uc218 \uc788\ub2e4\ub294 \uac83\uc774 \ub180\ub78d\uc9c0 \uc54a\uc2b5\ub2c8\uae4c? \uc774\ub7ec\ud55c \uc0ac\uc2e4\uc744 \uae30\uc5b5\ud558\ub294 \uac83\uc740 \ub514\uc790\uc778 \uc791\uc5c5\uc5d0 \ub3c4\uc6c0\uc774 \ub420 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc778\uac04\uc774 \uc77c\ud558\ub294 \ubc29\uc2dd\uc744 \ub3cc\uc544\ubcf4\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

\uc54c\ubc84\uc2a4\ub294 “\uc6b0\ub9ac\ub294 \uc778\uac04\uc758 \uc9c0\uac01\uacfc \uc0dd\ub9ac\uc5d0 \ub300\ud55c \uc774\ud574\ub97c \ubc14\ud0d5\uc73c\ub85c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc758 \uac1c\ubc1c \ubc0f \ucd5c\uc801\ud654\ub97c \uc774\ub04c\uc5b4\uc57c \ud55c\ub2e4”\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc55e\uc73c\ub85c \ub9ce\uc740 \uac83\uc774 \ubcc0\ud55c\ub2e4 \ud574\ub3c4 \uc774\ub7ec\ud55c \uc9c4\uc2e4\uc740 \ubcc0\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc62c\ub9ac\ube44\uc544 \ucf65\uc2dc\ub294 \u201c\ub514\uc790\uc778\uacfc \uc2ec\ub9ac\ud559\uc740 \ubcf8\uc9c8\uc801\uc73c\ub85c \ub2e4\ub978 \uc0ac\ub78c\ub4e4, \uadf8\ub9ac\uace0 \uc774\ub4e4\uc774 \uc138\uc0c1\uc744 \uc5b4\ub5bb\uac8c \ud574\uc11d\ud558\ub294\uc9c0 \uc0dd\uac01\ud558\uace0 \uace0\ub824\ud560 \uac83\uc744 \uc694\uad6c\ud55c\ub2e4. \uc6b0\ub9ac \uc0b6\uc758 \ubc29\uc2dd\uc5d0 \ub300\ud574 \ube44\ud310\uc801\uc73c\ub85c \uc0dd\uac01\ud558\uace0 \uc778\uac04\uc73c\ub85c\uc11c \uc138\uc0c1\uc744 \uc774\ud574\ud558\ub294 \uc0ac\ub78c\uc740 \uc774\ubbf8 \ud55c\ubc1c \uc55e\uc120 \ub514\uc790\uc778\uc744 \uad6c\ud604\ud558\uace0 \uc788\ub2e4\u201d\uace0 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n

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