{"id":664,"date":"2022-10-27T20:27:00","date_gmt":"2025-11-12T20:27:46","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=664"},"modified":"2025-12-26T20:08:26","modified_gmt":"2025-12-26T11:08:26","slug":"what-is-order-management","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/what-is-order-management\/","title":{"rendered":"\uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c(OMS)\uc774\ub780?"},"content":{"rendered":"<p>\uc8fc\ubb38\uad00\ub9ac \uc2dc\uc2a4\ud15c(OMS)\uc740 \ub2e8\uc21c\ud788 \uc8fc\ubb38\ub9cc \ucc98\ub9ac\ud558\ub294 \uac83\uc774 \uc544\ub2cc ERP, CRM, \uc601\uc5c5, \uc11c\ube44\uc2a4 \ubc0f \uc0c1\uac70\ub798\ub97c \ud3ec\ud568\ud574 \uad6c\ub9e4 \ud6c4\uc5d0\ub3c4 \uace0\uac1d\uc5d0\uac8c \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uace0\uac1d \ub300\uba74 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud569\ud569\ub2c8\ub2e4. OMS\ub294 \ud1b5\ud569 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \ubaa8\ub4e0 \uace0\uac1d\uc774 \ubaa8\ub4e0 \uac83\uc744 \ucee8\ud2b8\ub864 \ud560 \uc218 \uc788\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774\ucee4\uba38\uc2a4\uc5d0\uc11c \ud0dd\ubc30\uac00 \ubc30\uc1a1\ub418\ub294 \uac83\ub9cc\ud07c \uc990\uac70\uc6b4 \uc77c\uc740 \uc544\ub9c8 \uc5c6\uc744 \uac83\uc785\ub2c8\ub2e4. \uc18c\ube44\uc790\ub4e4\uc5d0\uac8c \uc131\uacf5\uc801\uc778 \ubc30\uc1a1\uc774\ub780 \uae30\ub300\ud558\ub358 \ubc14\ub85c \uadf8 \uae30\uc068\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc774\uace0 \uae30\uc5c5\uc5d0\uac8c \uc131\uacf5\uc801\uc778 \uc8fc\ubb38\uc774\ub780 \uace7 \uc218\uc775\uc131\uacfc \uc5f0\uc18d\uc131\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. \uadf8\ub807\ub2e4\uba74 \uc8fc\ubb38\uad00\ub9ac\ub780 \ubb34\uc5c7\uc77c\uae4c\uc694? \ubc14\ub85c \uc131\uacf5\uc801\uc778 \ubc30\uc1a1\uacfc \uc8fc\ubb38\uc744 \uac00\ub2a5\ud558\uac8c \ud558\ub294 \ubaa8\ub4e0 \uac83\uc744 \uc9c0\uce6d\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc8fc\ubb38\uad00\ub9ac\ub294 \ud310\ub9e4\uc790\uac00 \uace0\uac1d\uacfc\uc758 \uc57d\uc18d\uc744 \uc9c0\ud0a4\ub294 \uacfc\uc815\uc785\ub2c8\ub2e4. \uace0\uac1d\uc774 \uad6c\ub9e4 \ubc84\ud2bc\uc744 \ud074\ub9ad\ud558\uac70\ub098 \uacb0\uc81c\ub97c \ud558\ub294 \uc21c\uac04 \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc774 \uc81c\ud488\uc744 \ubc30\uc1a1\ud558\uae30 \uc2dc\uc791\ud569\ub2c8\ub2e4.<\/p>\n<p>\uac16\uace0 \uc2f6\uc5c8\ub358 \uccad\ubc14\uc9c0\ub97c \ubc30\uc1a1 \ubc1b\uac70\ub098 \uadfc\ucc98 \ub9e4\uc7a5\uc5d0\uc11c \uad6c\uc785\ud558\uae30 \uc704\ud574 \uac70\uccd0\uc57c \ud558\ub294 \uacfc\uc815\ub4e4\uc744 \ud55c\ubc88 \uc0dd\uac01\ud574 \ubcf4\uc138\uc694. \u201c\ub4dd\ud15c!\u201d\uc774\ub77c\uace0 \uc678\uce58\uba70 \uccad\ubc14\uc9c0\ub97c \uc190\uc5d0 \ub123\uae30 \uc704\ud574\uc11c\ub294 \uc5ec\ub7ec \ub2e8\uacc4\ub4e4\uacfc \uadf8\uc640 \uc5f0\uacb0\ub41c \uc0c1\ud669\uc774 \ubaa8\ub450 \ub9de\uc544 \ub5a8\uc5b4\uc838\uc57c \ud569\ub2c8\ub2e4. \uccad\ubc14\uc9c0\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc218\ubc31\ub9cc \uac00\uc9c0\uc758 \uc81c\ud488\uc5d0 \ub300\ud55c \uc8fc\ubb38 \ubc0f \uad6c\ub9e4 \uacfc\uc815\uc740 \uace0\uac1d\uacfc \ud574\ub2f9 \ube0c\ub79c\ub4dc\uc640\uc758 \uad00\uacc4\ub97c \ub9cc\ub4e4\uc5b4\ub0bc \uc218\ub3c4 \uc788\uace0 \ubc18\ub300\ub85c \uae68\ub728\ub9b4 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h1>\uc8fc\ubb38 \uad00\ub9ac\ub780?<\/h1>\n<p><a href=\"https:\/\/www.salesforce.com\/kr\/products\/commerce-cloud\/order-management\/\">\uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c(OMS)<\/a>\uc740 \uace0\uac1d\uc774 \uad6c\ub9e4 \ubc84\ud2bc\uc744 \ub204\ub978 \uc774\ud6c4\uc5d0 \ubc1c\uc0dd\ud558\ub294 \ubaa8\ub4e0 \uacfc\uc815\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. \uc774 \uacfc\uc815\uc5d0\ub294 \uc8fc\ubb38\uc744 \uc2e4\ud589\ud558\uae30 \uc704\ud55c \ub2e4\uc6b4\uc2a4\ud2b8\ub9bc \uc6b4\uc601 \ud504\ub85c\uc138\uc2a4, \uc778\ub825, \uc2dc\uc2a4\ud15c \ubc0f \ud30c\ud2b8\ub108\uc2ed\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc740 \uace7 \uc8fc\ubb38, \uace0\uac1d \uae30\ub85d, \uc774\ud589, \uc7ac\uace0 \uac00\uc2dc\uc131, \uc9c0\ubd88 \ubc0f \uc1a1\uc7a5 \ubc1c\ud589 \ubc0f \uace0\uac1d\uc744 \uad00\ub9ac\ud558\uae30 \uc704\ud55c \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc694\uc998\uc758 \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc758 \uac1c\ub150\uc740 \ud6e8\uc52c \uae4a\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uace0\uac1d\uc740 \uc8fc\ubb38 \ubc0f \uacb0\uc81c\ub97c \ud558\ub294 \uc21c\uac04\ubd80\ud130 \ubc30\uc1a1\uc744 \ubc1b\uae30\uae4c\uc9c0 \uc804\uccb4 \ud504\ub85c\uc138\uc2a4\uac00 \uc6d0\ud65c\ud558\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \ub610\ud55c \ubc30\uc1a1 \uacfc\uc815\uc5d0\uc11c\uc758 \ud22c\uba85\uc131\uc744 \uc6d0\ud569\ub2c8\ub2e4. \uc18c\ube44\uc790\uc640 B2B \uad6c\ub9e4\uc790\ub294 \ud604\uc7ac \uc790\uc2e0\uc774 \uad6c\ub9e4\ud55c \ubb3c\ud488\uc774 \uc6b4\uc1a1 \uc911\uc5d0 \ubb38\uc81c\uac00 \uc788\ub294\uc9c0 \uc54c\uace0 \uc2f6\uc5b4 \ud558\uba70, \ubc30\uc1a1 \uc815\ubcf4\uc640 \ubc88\uac70\ub86d\uc9c0 \uc54a\uc740 \ubc18\ud488 \uc11c\ube44\uc2a4\ub97c \uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<h2>\uadf8\ub807\ub2e4\uba74 \uace0\uac1d\uc774 \uad6c\ub9e4 \ubc84\ud2bc\uc744 \ub204\ub978 \ud6c4\uc5d0\ub294 \uc5b4\ub5bb\uac8c \ub420\uae4c\uc694?<\/h2>\n<p>\uc774\uc804\uc758 \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \ud68c\uc0ac\uc758 \ubb3c\ub958 \ubd80\uc11c\uc5d0\uc11c \uc911\uc694\ud558\uac8c \ub2e4\ub8e8\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc8fc\ubb38 \uad00\ub9ac\ub294 \uc804\uccb4 \uace0\uac1d \uacbd\ud5d8\uc758 \ud575\uc2ec\uc774\uae30 \ub54c\ubb38\uc5d0 \uc9c0\uae08\uc758 <a href=\"https:\/\/www.salesforce.com\/kr\/hub\/crm\/how-to-create-customer-centric-experience\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc911\uc2ec \uacbd\uc81c<\/a>\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \ubc29\ubc95\uc774 \uc801\uc6a9\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ube0c\ub79c\ub4dc\uac00<a href=\"https:\/\/www.salesforce.com\/kr\/hub\/crm\/what-is-crm\/\"> \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM)<\/a>\ub97c \ud1b5\ud574 \uc218\ud589\ud55c \ubaa8\ub4e0 \uac83(\uc778\uc9c0, \ub9c8\ucf00\ud305, \uc0ac\uc774\ud2b8 \uacbd\ud5d8, \uace0\ub824, \ud68d\ub4dd, \uc804\ud658 \ub4f1)\uc740 \ubaa8\ub450 \ud558\ub098\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4. \uc0ac\uc2e4 \uc8fc\ubb38 \uad00\ub9ac\ub294 \uc11c\ub85c\uc758 \uac00\uce58\uac00 \uad50\ud658\ub418\ub294 \uac00\uc7a5 \uc911\uc694\ud55c \uc21c\uac04\uc785\ub2c8\ub2e4. \ube0c\ub79c\ub4dc\uac00 \uace0\uac1d\uacfc \uac00\uce58 \uad50\ud658(\uc81c\uacf5\ub41c \uc0c1\ud488 \ubc0f \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \ube44\uc6a9)\uc758 \uacfc\uc815\uc774 \ub05d\ub0a0 \ub54c\uae4c\uc9c0 \uc81c \uc5ed\ud560\uc744 \ubabb\ud55c\ub2e4\uba74 \uc5b4\ub5bb\uac8c \ub420\uae4c\uc694? \ube0c\ub79c\ub4dc\ub294 \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud574 \uace0\uac1d\uacfc\uc758 \uc57d\uc18d\uc744 \uc774\ud589\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p>\uadf8\ub807\ub2e4\uba74 \uace0\uac1d\uc774 \uad6c\ub9e4 \ubc84\ud2bc\uc744 \ub204\ub978 \ud6c4\uc5d0\ub294 \uc5b4\ub5bb\uac8c \ub420\uae4c\uc694? \uad6c\ub9e4\uc790\uac00 \uad6c\ub9e4\ub97c \uc2dc\uc791\ud558\uba74 \ubcf5\uc7a1\ud55c \uc2dc\uc2a4\ud15c \uacfc\uc815\uc5d0 \uac78\uccd0 \uc8fc\ubb38\uc744 \uc218\ud589\ud558\uae30 \uc2dc\uc791\ud569\ub2c8\ub2e4. \uc8fc\ubb38\uc744 \uc644\ub8cc\ud558\uae30 \uc704\ud574<a href=\"https:\/\/www.salesforce.com\/form\/conf\/consumer-experience-report\/?d=cta-body-promo-2\"> \ucd5c\ub300 39\uac1c\uc758 \ub2e4\ub978 \uc2dc\uc2a4\ud15c\uacfc \uc0c1\ud638 \uc791\uc6a9\ud574\uc57c \ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/a> \uac00\uc7a5 \uc77c\ubc18\uc801\uc778 \uacfc\uc815\uc740 \uc138\uae08, \uc9c0\ubd88, \uc0ac\uae30, \uc7ac\uace0 \uad00\ub9ac, \ud68c\uacc4, ERP(\uc804\uc0ac\uc801 \uc790\uc6d0 \uad00\ub9ac) \ubc0f \ubc30\uc1a1\uc785\ub2c8\ub2e4. \ub2e4\uc74c\uc740 4\uac00\uc9c0 \ub2e8\uacc4\ubcc4 \uacfc\uc815\uc785\ub2c8\ub2e4.<\/p>\n<h3 id=\"1\">1. \ud310\ub9e4\uc790\ub294 \ubc30\uc1a1 \uc624\ub958 \ubc0f \uc7ac\uace0 \ucd08\uacfc\ub97c \ubc29\uc9c0\ud558\uae30 \uc704\ud574 \uc7ac\uace0 \uc218\ub97c \uc815\ud655\ud558\uac8c \ud30c\uc545\ud55c\ub2e4.<\/h3>\n<p>\uc774\ub294 \uc81c\ud488\uc774 \uc5ec\ub7ec \uc704\uce58\uc5d0\uc11c \ubc30\uc1a1\ub418\uac70\ub098 \uc5ec\ub7ec \ucc3d\uace0, \uc1fc\ub8f8, \uc720\ud1b5 \uc13c\ud130, \uc0c1\uc810 \ub610\ub294 \uc81c3\uc790\uc758 \ucc3d\uace0\uc5d0 \uac78\uccd0 \ubc30\uc1a1\ub420 \uc218 \uc788\uc73c\ubbc0\ub85c \ud574\ub2f9 \uc81c\ud488\uc758 \ubc30\uc1a1 \ucd9c\ucc98\ub97c \ud30c\uc545\ud558\ub294\ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n<h3 id=\"2\">2. \uc7ac\uace0 \ud655\uc778 \ud6c4 \uc8fc\ubb38 \uacbd\ub85c \ud655\uc778\ud558\uae30<\/h3>\n<p>\uc81c\ud488\uc774\ub098 \ubc30\uc1a1\uc740 \ud45c\uc900\uc778\uac00\uc694? \uc544\ub2c8\uba74 \ud2b9\uc815 \ucc3d\uace0\ub85c \uc774\ub3d9\ud560 \uc218 \uc788\ub294 \uc0ac\uc6a9\uc790 \uc9c0\uc815 \ud504\ub85c\uc138\uc2a4\uac00 \uc788\ub098\uc694? \ud2b9\ubcc4 \uc8fc\ubb38\uc77c \uacbd\uc6b0, \uc81c\ud488\ud300\uc740 \uc218\uc791\uc5c5\uc73c\ub85c \uac1c\uc778\ub9de\ucda4 \uc81c\ud488\uc744 \uc81c\uc791\ud558\uae30 \uc704\ud55c \uc9c0\uce68\uc774 \ud544\uc694\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 id=\"3\">3. \ubc30\uc1a1 \ud1b5\ud569\ud558\uae30<\/h3>\n<p>\ube60\ub974\uace0 \ud3b8\ub9ac\ud55c \ubc30\uc1a1 \uc635\uc158\uc740 \ucda9\uc131\ub3c4\uc640 \uc2e0\ub8b0\ub97c \uc5bb\uae30 \uc704\ud574 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc2e4\uc81c\ub85c \uace0\uac1d\uc758<a href=\"https:\/\/www.bringg.com\/resources\/guides\/last-mile-delivery\/\"> 57%\ub294<\/a> \ub2f9\uc77c \ubc30\uc1a1\uc774 \ud2b9\uc815 \ube0c\ub79c\ub4dc\uc5d0 \ub300\ud55c \ucda9\uc131\ub3c4\ub97c \ub192\uc77c \uac83\uc774\ub77c\uace0 \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c, B2B \uad6c\ub9e4\uc790\ub4e4\uc758 \uae30\ub300\uac10\ub3c4 \ub192\uc544\uc9c0\uace0 \uc788\uc73c\uba70 \uc704\uc640 \uac19\uc740 \uc18c\ube44\uc790\uc640 \ub3d9\uc77c\ud55c \ud61c\ud0dd\uc774 \uc788\uae30\ub97c \uae30\ub300\ud569\ub2c8\ub2e4. The State of Commerce\uc5d0 \ub530\ub974\uba74 <a href=\"https:\/\/www.salesforce.com\/kr\/form\/pdf\/state-of-commerce\/\" target=\"_blank\" rel=\"noopener\">B2B \uc628\ub77c\uc778 \ud310\ub9e4\uc758 \uc57d 40%<\/a>\uac00 \ub514\uc9c0\ud138 \ucc44\ub110\uc5d0\uc11c \ubc1c\uc0dd\ud55c\ub2e4\uace0 \ud569\ub2c8\ub2e4.<\/p>\n<h3 id=\"4\">4. \ub9c8\uc9c0\ub9c9\uc73c\ub85c, \ubc30\ub2ec\ud558\uae30<\/h3>\n<p>\uc81c\ud488\uc774 \uc120\ud0dd\ub418\uace0 \ud3ec\uc7a5\ub418\uace0 \ubc30\uc1a1 \uc900\ube44\uac00 \uc644\ub8cc\ub418\uba74 \uacb0\uc81c\uac00 \ucc98\ub9ac\ub418\uc5b4 \uc0c1\ud488\uc774 \uace0\uac1d\uc5d0\uac8c \uc804\ub2ec\ub429\ub2c8\ub2e4. \uc8fc\ubb38 \uad00\ub9ac\ub294 B2C \ubc0f B2B \uace0\uac1d \ubaa8\ub450\ub97c \uc704\ud55c \uc2dc\uc2a4\ud15c\uc785\ub2c8\ub2e4. \uc7a5\ubc14\uad6c\ub2c8\uc5d0\uc11c \uace0\uac1d\uc5d0\uac8c \uc8fc\ubb38\uc744 \uc804\ub2ec\ud558\ub294 \ubcf5\uc7a1\ud55c \ube44\uc988\ub2c8\uc2a4 \ub17c\ub9ac\uc640 \uacfc\uc815\uc744 \ucd1d\uad04\ud558\ub294 \uc9c0\ud718\uc790\ub85c \uc0dd\uac01\ud574\ubcf4\uc138\uc694.<\/p>\n<p>\ub6f0\uc5b4\ub09c \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc73c\ub85c \ud601\uc2e0\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \uc120\ubb3c\ud558\uc138\uc694. \uc8fc\ubb38 \ubc0f \uc8fc\ubb38 \ucc98\ub9ac\uacfc\uc815\uc740 <a href=\"https:\/\/www.salesforce.com\/kr\/form\/commerce\/how-to-jumpstart-growth-in-commerce\/?d=cta-body-promo-4\" target=\"_blank\" rel=\"noopener\">\uc778\uc0c1\uae4a\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \ub9cc\ub4e4\uc5b4\ub0b4\ub294 \ud0a4(Key)\uc785\ub2c8\ub2e4<\/a>. \ubbf8\ub798\uc758 \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc740 \uace0\uac1d \uc911\uc2ec\uc801\uc774\uba70 \uacbd\uc601 \ub0b4 \ud544\uc218\uc801\uc778 \uc2dc\uc2a4\ud15c\uc785\ub2c8\ub2e4. \uc774\uc720\uac00 \ubb34\uc5c7\uc77c\uae4c\uc694? \ub2f5\ub2f5\ud55c \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc740 \uace0\uac1d\ub4e4\uc774 \uc1fc\ud551\uc744 \ud558\ub294 \uacfc\uc815\uc5d0\uc11c \uc9dc\uc99d\uc744 \ubd88\ub7ec\uc77c\uc73c\ud0a4\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uace0\uac1d\uc774 \uac70\ub798\ub97c \uc644\ub8cc\ud558\uace0\ub098\uc11c \ube0c\ub79c\ub4dc\uc5d0 \ucda9\uc131\ub3c4 \ub192\uc740 \uace0\uac1d\uc774 \ub420 \uac83\uc778\uc9c0, \uc544\ub2c8\uba74 \ub2e4\ub978 \uacbd\uc7c1\uc5c5\uccb4\ub85c \ub118\uc5b4\uac08\uc9c0 \uacb0\uc815\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc0c1\ud669\uc744 \uba87 \uac00\uc9c0 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>\ud3b8\ub9ac\ud55c \ubc30\uc1a1\/\ubc30\uc1a1 \uc635\uc158 \uc81c\uacf5<\/h3>\n<p>\uace0\uac1d\uc740 \ub300\ub3c4\uc2dc \uc9c0\uc5ed\uc758 1\uc2dc\uac04 \ub0b4 \ubc30\uc1a1, \uc8fc\ub9d0 \ubc30\uc1a1, \ub9e4\uc7a5 \ud53d\uc5c5 \ubc0f \uc775\uc77c \ubc30\uc1a1 \uc11c\ube44\uc2a4\uc640 \uac19\uc740 \ud004\ub9ac\ud2f0 \ub192\uace0 \ud3b8\ub9ac\ud55c \ubc30\uc1a1 \uc2dc\uc2a4\ud15c\uc744 \uc6d0\ud569\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774\ub7ec\ud55c \uc11c\ube44\uc2a4\uac00 \uc81c\ud488 \ud398\uc774\uc9c0\uc5d0 \uba85\ud655\ud558\uac8c \ud45c\uc2dc\ub418\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4. \ucd5c\uc2e0 \uc8fc\ubb38 \uad00\ub9ac \uc194\ub8e8\uc158\uc774 \uc5c6\ub2e4\uba74 \uae30\uc5c5\uc740 \ub450 \uac00\uc9c0\uc758 \uc120\ud0dd\uc9c0 \uc911\uc5d0 \uc120\ud0dd\ud574\uc57c \ud569\ub2c8\ub2e4. \ud544\uc694\ud55c \uae30\ub2a5\uc744 \uad6c\ucd95\ud558\uc5ec \ube60\ub974\uac8c \uc218\uc815\ud558\uac70\ub098 \ucc28\ubcc4\ud654\ub41c \uae30\ub2a5\uc744 \uad6c\ucd95\ud558\ub294 \uc2dc\uc2a4\ud15c\uc744 \uad6c\uc785\ud558\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.salesforce.com\/form\/commerce\/forrester-tei-oms-2022\/?ve=g-recaptcha-response\">Forrester<\/a>\uac00 \ucd5c\uadfc \uc758\ub8b0\ud55c \u201cTotal Economic Impact of Salesforce Order Management Study\u2019\uc5d0 \ub530\ub974\uba74 110\ub9cc \ub2ec\ub7ec\uc758 \ube44\uc6a9 \uc808\uac10\uc5d0 \uc0c1\uc751\ud558\ub294 \uc0c8\ub85c\uc6b4 \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc744 \uad6c\ucd95\ud560 \ub54c \uace0\uac1d\ub4e4\uc740 \uac1c\ubc1c \uc2dc\uac04\uc744 75% \ub2e8\ucd95\ud588\ub2e4\uace0 \ud569\ub2c8\ub2e4.<\/p>\n<h3>\uc704\uce58\ub97c \ud3ec\ud568\ud55c \uc815\ud655\ud55c \uc81c\ud488 \uac00\uc6a9\uc131 \uc815\ubcf4 \uc81c\uacf5<\/h3>\n<p>\uace0\uac1d\uc774 \uc7a5\ubc14\uad6c\ub2c8\uc5d0 \uc81c\ud488\uc744 \ucd94\uac00\ud55c \ub4a4 \ud574\ub2f9 \uc81c\ud488\uc774 \ud488\uc808\ub418\uc5c8\ub2e4\ub294 \uc54c\ub9bc\uc744 \ubc1b\uac8c \ub9cc\ub4e4\uc5b4 \uace0\uac1d\ub4e4\uc744 \uc2e4\ub9dd\uc2dc\ud0a4\uc9c0 \ub9c8\uc138\uc694. \ube44\uc988\ub2c8\uc2a4 \uace0\uac1d\uc5d0\uac8c \uc2dc\uac04\uc740 \ub3c8\uc785\ub2c8\ub2e4. \ud488\uc808\ub41c \uc0c1\ud488\uc744 \uc1fc\ud551\ud558\ub294 \ub370\uc5d0\ub3c4 \uc2dc\uac04\uc774 \ub0ad\ube44\ub429\ub2c8\ub2e4. \uc81c\ud488\uc758 \uc7ac\uace0\uac00 \uc5c6\uac70\ub098 \ubd80\uc871\ud560 \uacbd\uc6b0 \uc81c\ud488 \ud398\uc774\uc9c0\uc5d0 \ud574\ub2f9 \uc0ac\uc2e4\uc744 \ud45c\uc2dc\ud574\uc11c \uace0\uac1d\uc774 \uad6c\ub9e4\uac00 \uac00\ub2a5\ud55c \uc7ac\uace0\ub97c \uac00\uc7a5 \uc815\ud655\ud558\uac8c \ubcfc \uc218 \uc788\ub3c4\ub85d \ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<h3>\uc140\ud504 \uc11c\ube44\uc2a4 \uc8fc\ubb38 \uc0c1\ud0dc \ubc0f \ubc18\ud488 \uc81c\uacf5<\/h3>\n<p>\uace0\uac1d\uc740 \uc8fc\ubb38 \uc0c1\ud0dc\ub97c \ud655\uc778\ud558\uace0 \ubb38\uc790 \ubc0f \uc774\uba54\uc77c \uc5c5\ub370\uc774\ud2b8\ub97c \ud3ec\ud568\ud558\uc5ec \ubc30\uc1a1 \uc5c5\ub370\uc774\ud2b8\ub97c \ubc1b\uc744 \uc218 \uc788\uc5b4\uc57c \ud558\uace0, \ubc30\uc1a1 \uc138\ubd80 \uc815\ubcf4\ub97c \ubcc0\uacbd\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \ub610\ud55c \uc140\ud504\uc11c\ube44\uc2a4\ub85c \ubc18\ud488 \ub77c\ubca8\uc744 \uc778\uc1c4\ud558\uace0 \ubc29\ubc95\uacfc \uc7a5\uc18c\ub97c \uc120\ud0dd\ud574\uc11c \ubc18\ud488\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<h3>\uc11c\ube44\uc2a4 \ub2f4\ub2f9\uc790 \ubc0f \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc758 \uc5ed\ub7c9 \uac15\ud654<\/h3>\n<p>\uc11c\ube44\uc2a4 \ub2f4\ub2f9\uc790\uc640 \uc601\uc5c5 \ub2f4\ub2f9\uc790\ub294 \uace0\uac1d \uacbd\ud5d8\uc758 \ucd5c\uc804\uc120\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uac00\ub2a5\ud55c \ubaa8\ub4e0 \ubc29\ubc95\uc73c\ub85c \uace0\uac1d\uc758 \uc8fc\ubb38\uc744 \uc9c0\uc6d0\ud574\uc57c \ud569\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574\uc11c\ub294 \uc8fc\ubb38\uacfc \uace0\uac1d\uc758 \ud65c\ub3d9 \ud328\ud134\uc744 \uc644\ubcbd\ud558\uac8c \ud30c\uc545\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc740 \uace0\uac1d\uc744 \ub300\uc2e0\ud574 \uc8fc\ubb38\uc11c\ub97c \uc791\uc131\ud558\uace0 \uae30\uc874 \uc8fc\ubb38\uc5d0 \ub300\ud55c \ubc30\uc1a1\uc815\ubcf4\ub97c \ubcc0\uacbd\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\ud1b5\ud569 \uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc740 \uc804\uccb4 \uacf5\uae09\ub9dd\uc744 \uc870\uc815\ud558\uc5ec \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc785\ub2c8\ub2e4. \ube0c\ub79c\ub4dc\uac00 \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \ubaa8\ub4e0 \uacfc\uc815\uc740 \uace0\uac1d\uacfc\uc758 \uac00\uce58 \uad50\ud658\uc758 \uc21c\uac04\uc73c\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4.<\/p>\n<h3>\uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c \uc2dc\uc791\ud558\uae30<\/h3>\n<p>\uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c(OMS)\uc740 \ub2e8\uc21c\ud788 \uc8fc\ubb38\ub9cc \ucc98\ub9ac\ud558\ub294 \uac83\uc774 \uc544\ub2d9\ub2c8\ub2e4. ERP, CRM, \uc601\uc5c5, \uc11c\ube44\uc2a4 \ubc0f \uc0c1\uac70\ub798\ub97c \ud3ec\ud568\ud574 \uad6c\ub9e4 \ud6c4\uc5d0\ub3c4 \uace0\uac1d\uc5d0\uac8c \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uace0\uac1d \ub300\uba74 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud569\ud569\ub2c8\ub2e4. OMS\ub294 \ud1b5\ud569 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \ubaa8\ub4e0 \uace0\uac1d\uc774 \ubaa8\ub4e0 \uac83\uc744 \ucee8\ud2b8\ub864 \ud560 \uc218 \uc788\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c\ub294 \uc774\ub97c \u201c\uace0\uac1d \uc911\uc2ec \uc8fc\ubb38 \uad00\ub9ac\u201d\ub77c\uace0 \ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uae00\ub85c\ubc8c \uaddc\ubaa8\uc758 \uc634\ub2c8 \ucc44\ub110\uc744 \uc9c0\uc6d0\ud558\ub3c4\ub85d \uad6c\ucd95\ub41c \ud3b8\ub9ac\ud55c OMS\uc778 <a href=\"https:\/\/www.salesforce.com\/kr\/products\/commerce-cloud\/order-management\/\">Salesforce Order Management\ub97c \ud1b5\ud574 \uc774\ub7ec\ud55c \ud070 \ubcc0\ud654\ub97c \ub9cc\ub4ed\ub2c8\ub2e4.<\/a> \uc644\uc804\ud55c \ub370\uc774\ud130 \uae30\ub85d\uc744 \uc704\ud574 Salesforce CRM\uacfc \ud568\uaed8 \uc791\ub3d9\ud558\uace0 <a href=\"https:\/\/www.salesforce.com\/kr\/products\/commerce-cloud\/overview\/\">Commerce Cloud\uc5d0 \uc0ac\uc804 \uc5f0\uacb0\ub418\uc5b4<\/a> \uc788\uc73c\uba70 \uc8fc\ubb38 \ubc0f \uac70\ub798 \ub0b4\uc5ed\uc5d0 \ub300\ud55c \uace0\uac1d \uc815\ubcf4 \ud30c\uc545\uc744 \uc704\ud574 \uae30\ubcf8\uc801\uc73c\ub85c <a href=\"https:\/\/www.salesforce.com\/kr\/products\/service-cloud\/overview\/\">Service Cloud<\/a> \ubc0f <a href=\"https:\/\/www.salesforce.com\/kr\/products\/sales-cloud\/overview\/\">Sales Cloud\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/a> \ub610\ud55c \uc774\uac83\uc740 \uc218\ucc9c \uac1c\uc758 \uc0ac\uc804 \uad6c\ucd95\ub41c \ucee4\ub125\ud130\ub97c \uc9c0\uc6d0\ud558\ub294 \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc758 \uc77c\ubd80\ub85c, \uc6b0\ub9ac \ubaa8\ub450\uc758 \uac00\uce58\uac00 \ube60\ub974\uac8c \uc2e4\ud604\ub418\uba70 \ud589\ubcf5\ud55c \uace0\uac1d \ud655\ubcf4\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc8fc\ubb38\uad00\ub9ac \uc2dc\uc2a4\ud15c(OMS)\uc740 \ub2e8\uc21c\ud788 \uc8fc\ubb38\ub9cc \ucc98\ub9ac\ud558\ub294 \uac83\uc774 \uc544\ub2cc ERP, CRM, \uc601\uc5c5, \uc11c\ube44\uc2a4 \ubc0f \uc0c1\uac70\ub798\ub97c \ud3ec\ud568\ud574 \uad6c\ub9e4 \ud6c4\uc5d0\ub3c4 \uace0\uac1d\uc5d0\uac8c \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uace0\uac1d \ub300\uba74 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud569\ud569\ub2c8\ub2e4. OMS\ub294 \ud1b5\ud569 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \ubaa8\ub4e0 \uace0\uac1d\uc774 \ubaa8\ub4e0 \uac83\uc744 \ucee8\ud2b8\ub864 \ud560 \uc218&hellip;<\/p>\n","protected":false},"author":1,"featured_media":663,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[105,75,119,134,142],"coauthors":[8],"class_list":["post-664","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-b2b-commerce","blog-commerce","blog-customer-experience","blog-ecommerce","blog-global-commerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c(OMS)\uc774\ub780?- \uc138\uc77c\uc988\ud3ec\uc2a4 (Salesforce) - Salesforce<\/title>\n<meta name=\"description\" content=\"\uc8fc\ubb38 \uad00\ub9ac \uc2dc\uc2a4\ud15c(OMS)\uc774\ub780 \ubb34\uc5c7\uc774\uba70 \uc65c \uc911\uc694\ud560\uae4c\uc694? 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