{"id":6836,"date":"2026-11-05T14:04:19","date_gmt":"2026-11-05T05:04:19","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=6836"},"modified":"2026-11-05T14:04:21","modified_gmt":"2026-11-05T05:04:21","slug":"crm-implementation-cost","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/","title":{"rendered":"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>\ucd1d \uc18c\uc720 \ube44\uc6a9(TCO) \uad00\uc810\uc758 3\ub2e8\uacc4 \uc608\uc0b0 \uc218\ub9bd<\/strong>: CRM \ub3c4\uc785 \ube44\uc6a9\uc740 \ub2e8\uc21c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ub77c\uc774\uc120\uc2a4(\uad6c\ub3c5\ub8cc)\ubfd0\ub9cc \uc544\ub2c8\ub77c \ucd08\uae30 \uad6c\ucd95\ube44\uc640 \uc9c0\uc18d\uc801\uc778 \uc6b4\uc601\ube44\ub97c \ud569\uc0b0\ud55c &#8216;\ucd1d \uc18c\uc720 \ube44\uc6a9(TCO)&#8217; \uad00\uc810\uc5d0\uc11c \ucd5c\uc18c 3\ub144 \ub2e8\uc704\ub85c \uacc4\ud68d\ud574\uc57c \uc608\uc0b0 \ubd80\uc871\uc744 \ubc29\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uae30\ub2a5 \ubc0f \ud655\uc7a5\uc131 \uc911\uc2ec\uc758 \uc694\uae08\uc81c \uc120\ud0dd<\/strong>: \uc694\uae08\uc81c\ub294 \uc804\uccb4 \ud68c\uc0ac \uaddc\ubaa8\uac00 \uc544\ub2cc <strong>\uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4 \ubcf5\uc7a1\ub3c4, \ud0c0 \uc2dc\uc2a4\ud15c \uc5f0\ub3d9 \ubc94\uc704, \ubcf4\uc548 \uc694\uad6c \uc218\uc900, 3\ub144 \ub4a4 \ud655\uc7a5 \uacc4\ud68d<\/strong>\uc774\ub77c\ub294 4\uac00\uc9c0 \ud575\uc2ec \uae30\uc900\uc5d0 \ub9de\ucdb0 \uc120\ud0dd\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc88c\uc11d \uae30\ubc18\uacfc \uc0ac\uc6a9\ub7c9 \uae30\ubc18 \uacfc\uae08\uc758 \uc804\ub7b5\uc801 \ubcd1\ud589<\/strong>: \uc778\uc6d0 \uc99d\uac00\uc5d0 \ub530\ub978 \ube44\uc6a9 \ubd80\ub2f4\uc744 \uc904\uc774\uae30 \uc704\ud574 \ub9e4\uc77c \uc5c5\ubb34\ub97c \uc218\ud589\ud558\ub294 \ub2f4\ub2f9\uc790, \ub370\uc774\ud130 \uc870\ud68c\uc790, \uc678\ubd80 \uace0\uac1d, AI \uc5d0\uc774\uc804\ud2b8 \ub4f1 \uc0ac\uc6a9\uc790 \uc720\ud615\uc744 \uc138\ubd84\ud654\ud558\uc5ec \uc88c\uc11d \uae30\ubc18 \ub77c\uc774\uc120\uc2a4\uc640 \uc0ac\uc6a9\ub7c9 \uae30\ubc18 \uacfc\uae08\uc744 \ub9de\ucda4\ud615\uc73c\ub85c \ubd84\ub9ac\u00b7\uc801\uc6a9\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<h2 id=\"h-\ubaa9\ucc28\" class=\"wp-block-heading\">\ubaa9\ucc28<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#h-crm-\uad6c\ucd95-\ube44\uc6a9\uc758-\uad6c\uc131-\ub77c\uc774\uc120\uc2a4-\uad6c\ucd95-\uc6b4\uc601\" data-type=\"internal\" data-id=\"#h-crm-\uad6c\ucd95-\ube44\uc6a9\uc758-\uad6c\uc131-\ub77c\uc774\uc120\uc2a4-\uad6c\ucd95-\uc6b4\uc601\">CRM \uad6c\ucd95 \ube44\uc6a9\uc758 \uad6c\uc131: \ub77c\uc774\uc120\uc2a4\u00b7\uad6c\ucd95\u00b7\uc6b4\uc601<\/a><\/li>\n\n\n\n<li><a href=\"#h-\uc911\uacac\uae30\uc5c5\uc758-\uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09-\uc694\uae08\uc81c-\ud544\uc694-\uc5ec\ubd80-\uc694\uae08\uc81c\ub97c-\uace0\ub974\ub294-\uae30\uc900-4\uac00\uc9c0\" data-type=\"internal\" data-id=\"#h-\uc911\uacac\uae30\uc5c5\uc758-\uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09-\uc694\uae08\uc81c-\ud544\uc694-\uc5ec\ubd80-\uc694\uae08\uc81c\ub97c-\uace0\ub974\ub294-\uae30\uc900-4\uac00\uc9c0\">\uc911\uacac\uae30\uc5c5\uc758 \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 \uc694\uae08\uc81c \ud544\uc694 \uc5ec\ubd80: \uc694\uae08\uc81c\ub97c \uace0\ub974\ub294 \uae30\uc900 4\uac00\uc9c0<\/a><\/li>\n\n\n\n<li><a href=\"#h-\uc0ac\uc6a9\uc790-\uc218-\uae30\uc900-vs-\uc0ac\uc6a9\ub7c9-\uae30\uc900-\uacfc\uae08-\ub300\uaddc\ubaa8-\uc870\uc9c1\uc5d0-\ub9de\ub294-\ubc29\uc2dd\" data-type=\"internal\" data-id=\"#h-\uc0ac\uc6a9\uc790-\uc218-\uae30\uc900-vs-\uc0ac\uc6a9\ub7c9-\uae30\uc900-\uacfc\uae08-\ub300\uaddc\ubaa8-\uc870\uc9c1\uc5d0-\ub9de\ub294-\ubc29\uc2dd\">\uc0ac\uc6a9\uc790 \uc218 \uae30\uc900 vs \uc0ac\uc6a9\ub7c9 \uae30\uc900 \uacfc\uae08: \ub300\uaddc\ubaa8 \uc870\uc9c1\uc5d0 \ub9de\ub294 \ubc29\uc2dd<\/a><\/li>\n\n\n\n<li><a href=\"#h-\uc784\uc9c1\uc6d0-300\uba85-\uc911\uacac\uae30\uc5c5\uc758-crm-\uc608\uc0b0\uacfc-\ucd08\uae30-\uad6c\ucd95-\ube44\uc6a9\" data-type=\"internal\" data-id=\"#h-\uc784\uc9c1\uc6d0-300\uba85-\uc911\uacac\uae30\uc5c5\uc758-crm-\uc608\uc0b0\uacfc-\ucd08\uae30-\uad6c\ucd95-\ube44\uc6a9\">\uc784\uc9c1\uc6d0 300\uba85 \uc911\uacac\uae30\uc5c5\uc758 CRM \uc608\uc0b0\uacfc \ucd08\uae30 \uad6c\ucd95 \ube44\uc6a9<\/a><\/li>\n\n\n\n<li><a href=\"#h-\ub300\uae30\uc5c5-crm-\ube44\uc6a9-\uccab\ud574\uc640-\uc720\uc9c0-\ub2e8\uacc4\uc758-\ucc28\uc774-\uc5f0\ucc28\ubcc4-\uc608\uc0b0-\ubc30\ubd84\" data-type=\"internal\" data-id=\"#h-\ub300\uae30\uc5c5-crm-\ube44\uc6a9-\uccab\ud574\uc640-\uc720\uc9c0-\ub2e8\uacc4\uc758-\ucc28\uc774-\uc5f0\ucc28\ubcc4-\uc608\uc0b0-\ubc30\ubd84\">\ub300\uae30\uc5c5 CRM \ube44\uc6a9: \uccab\ud574\uc640 \uc720\uc9c0 \ub2e8\uacc4\uc758 \ucc28\uc774, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \ubc30\ubd84<\/a><\/li>\n\n\n\n<li><a href=\"#h-\uae30\uc5c5-\uaddc\ubaa8\ubcc4-crm-\uc608\uc0b0-\uad6c\uc870-\ube44\uad50\" data-type=\"internal\" data-id=\"#h-\uae30\uc5c5-\uaddc\ubaa8\ubcc4-crm-\uc608\uc0b0-\uad6c\uc870-\ube44\uad50\">\uae30\uc5c5 \uaddc\ubaa8\ubcc4 CRM \uc608\uc0b0 \uad6c\uc870 \ube44\uad50<\/a><\/li>\n\n\n\n<li><a href=\"#h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faq\" data-type=\"internal\" data-id=\"#h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faq\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 (FAQ)<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \ud504\ub85c\uadf8\ub7a8\uc744 \ub3c4\uc785\ud560 \ub54c \ub77c\uc774\uc120\uc2a4 \uac00\uaca9\ub9cc \ubcf4\uace0 \uc608\uc0b0\uc744 \uc7a1\uc73c\uba74 \uccab\ud574 \uc608\uc0b0 \uacc4\ud68d\uc5d0 \ucc28\uc9c8\uc774 \uc0dd\uae30\uae30 \uc27d\uc2b5\ub2c8\ub2e4. \uc694\uae08\uc81c\uc640 \uacfc\uae08 \ubc29\uc2dd, \ucd08\uae30 \uad6c\ucd95\ube44\uc640 \uc720\uc9c0\ube44\uae4c\uc9c0 \ucd1d \uc18c\uc720 \ube44\uc6a9(TCO) \uad00\uc810\uc5d0\uc11c CRM \uad6c\ucd95 \ube44\uc6a9\uc744 \uc815\ub9ac\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-crm-\uad6c\ucd95-\ube44\uc6a9\uc758-\uad6c\uc131-\ub77c\uc774\uc120\uc2a4-\uad6c\ucd95-\uc6b4\uc601\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-1\"><strong>CRM \uad6c\ucd95 \ube44\uc6a9\uc758 \uad6c\uc131: \ub77c\uc774\uc120\uc2a4\u00b7\uad6c\ucd95\u00b7\uc6b4\uc601<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \uad6c\ucd95 \ube44\uc6a9\uc740 \ucd1d \uc18c\uc720 \ube44\uc6a9(TCO, Total Cost of Ownership)\uc73c\ub85c \ubd10\uc57c \ud569\ub2c8\ub2e4. \ucd1d \uc18c\uc720 \ube44\uc6a9\uc740 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \ub3c4\uc785\ud574 \uc4f0\uace0 \uc720\uc9c0\ud558\ub294 \ub3d9\uc548 \ub4dc\ub294 \ube44\uc6a9 \uc804\uccb4\ub97c \ub9d0\ud569\ub2c8\ub2e4. CRM\uc5d0\uc11c\ub294 \ud06c\uac8c \uc138 \uac00\uc9c0\ub85c \ub098\ub269\ub2c8\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table class=\"has-fixed-layout\"><thead><tr><th>\uad6c\uc131<\/th><th>\ub0b4\uc6a9<\/th><th>\ube44\uc6a9 \ubc1c\uc0dd \uc2dc\uc810<\/th><\/tr><\/thead><tbody><tr><td>\ub77c\uc774\uc120\uc2a4<\/td><td>\uc0ac\uc6a9\uc790 \uc218 \u00d7 \uc694\uae08\uc81c \ub2e8\uac00, \ucd94\uac00 \uae30\ub2a5, \uc0ac\uc6a9\ub7c9 \uae30\uc900 \uacfc\uae08<\/td><td>\ub9e4\ub144<\/td><\/tr><tr><td>\uad6c\ucd95<\/td><td>\ucee8\uc124\ud305, \ub370\uc774\ud130 \uc774\uc804, \uc2dc\uc2a4\ud15c \uc5f0\ub3d9, \ub9de\ucda4 \uac1c\ubc1c, \uad50\uc721<\/td><td>\ub3c4\uc785 \uc804\ud6c4\uc5d0 \uc9d1\uc911<\/td><\/tr><tr><td>\uc6b4\uc601<\/td><td>\ub0b4\ubd80 \uad00\ub9ac\uc790 \uc778\uac74\ube44, \uad50\uc721, \uae30\ub2a5 \uace0\ub3c4\ud654<\/td><td>\ub9e4\ub144, \uc0ac\uc6a9 \ubc94\uc704\uc5d0 \ub530\ub77c \uc99d\uac00<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138 \uac00\uc9c0\uc758 \ube44\uc911\uc740 \uae30\uc5c5\ub9c8\ub2e4 \ub2e4\ub985\ub2c8\ub2e4. \ucc38\uace0\ud560 \uc218 \uc788\ub294 \uc0ac\ub840\ub85c, Salesforce\uac00 \uc758\ub8b0\ud558\uace0 Forrester\uac00 \uc218\ud589\ud55c \ucd1d\uacbd\uc81c\ud6a8\uacfc(TEI) \uc5f0\uad6c\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc784\uc9c1\uc6d0 4,300\uba85 \uaddc\ubaa8\uc758 \uc81c\uc870 \uae30\uc5c5\uc744 \ubaa8\ub378\ub85c \ud55c <a href=\"https:\/\/tei.forrester.com\/go\/salesforce\/salesforceformanufacturing\" data-type=\"link\" data-id=\"https:\/\/tei.forrester.com\/go\/salesforce\/salesforceformanufacturing\">\uc774 \uc5f0\uad6c\uc5d0\uc11c<\/a> 3\ub144\uac04 \ube44\uc6a9\uc740 \uc774\ub807\uac8c \ub098\ub258\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\uad6c\ub3c5\ub8cc(\ub77c\uc774\uc120\uc2a4): \uc57d 49%<\/li>\n\n\n\n<li>\uad6c\ucd95\u00b7\uc5f0\ub3d9: \uc57d 23%<\/li>\n\n\n\n<li>\uad50\uc721\u00b7\uc6b4\uc601(\ub0b4\ubd80 \uc778\uac74\ube44): \uc57d 28%<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uacb0\uacfc\ub294 \uac00\uc0c1\uc758 \ub300\ud45c \uae30\uc5c5 \ud558\ub098\ub97c \ubaa8\ub378\ub85c \ud55c \uac83\uc774\uba70 \uc2dc\uc7a5 \ud3c9\uade0\uc740 \uc544\ub2d9\ub2c8\ub2e4. \ub2e4\ub9cc \ub77c\uc774\uc120\uc2a4\uac00 CRM \uad6c\ucd95 \uc804\uccb4 \ube44\uc6a9\uc758 \uc808\ubc18 \uc815\ub3c4\uc5d0 \uadf8\uce60 \uc218 \uc788\ub2e4\ub294 \uc810\uc740 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc989, \uad6c\ucd95\ube44\uc640 \uc6b4\uc601\ube44\ub3c4 \ud568\uaed8 \uace0\ub824\ud574\uc57c \ud55c\ub2e4\ub294 \ub73b\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\uc911\uacac\uae30\uc5c5\uc758-\uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09-\uc694\uae08\uc81c-\ud544\uc694-\uc5ec\ubd80-\uc694\uae08\uc81c\ub97c-\uace0\ub974\ub294-\uae30\uc900-4\uac00\uc9c0\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-2\"><strong>\uc911\uacac\uae30\uc5c5\uc758 \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 \uc694\uae08\uc81c \ud544\uc694 \uc5ec\ubd80<\/strong><br><strong>: \uc694\uae08\uc81c\ub97c \uace0\ub974\ub294 \uae30\uc900 4\uac00\uc9c0<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \uc694\uae08\uc81c\ub294 \ub300\uccb4\ub85c \uae30\ubcf8 \uae30\ub2a5 \uc911\uc2ec\uc758 \ud558\uc704 \uc694\uae08\uc81c\ubd80\ud130 \uc790\ub3d9\ud654\u00b7\ubcf4\uc548\u00b7AI \uae30\ub2a5\uc774 \ud655\uc7a5\ub41c \uc0c1\uc704 \uc694\uae08\uc81c\uae4c\uc9c0 \uc5ec\ub7ec \ub2e8\uacc4\ub85c \uad6c\uc131\ub429\ub2c8\ub2e4. \uc5b4\ub290 \ub2e8\uacc4\uac00 \ub9de\ub294\uc9c0\ub294 \ud68c\uc0ac \uaddc\ubaa8\ubcf4\ub2e4 \ud544\uc694\ud55c \uae30\ub2a5\uc73c\ub85c \uc815\ud569\ub2c8\ub2e4. \uc911\uacac\uae30\uc5c5\uc774\ub77c\ub3c4 \uc544\ub798 \uae30\uc900\uc5d0 \ud574\ub2f9\ud558\ub294 \ud56d\ubaa9\uc774 \ub9ce\ub2e4\uba74 \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 \uc0c1\uc704 \uc694\uae08\uc81c\ub97c \uac80\ud1a0\ud558\ub294 \uac83\uc774 \uc801\ud569\ud569\ub2c8\ub2e4. \ud574\ub2f9 \ud56d\ubaa9\uc774 \uc801\ub2e4\uba74 \ud558\uc704 \uc694\uae08\uc81c\ub85c \uc2dc\uc791\ud574 \ud544\uc694\ud560 \ub54c \uc0c1\uc704 \uc694\uae08\uc81c\ub85c \uc804\ud658\ud558\ub294 \ubc29\uc548\ub3c4 \uac80\ud1a0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4 \ubcf5\uc7a1\ub3c4:<\/strong> \uc2b9\uc778 \ub2e8\uacc4, \ubd80\uc11c \uac04 \uc5c5\ubb34 \uc774\uad00, \uc790\ub3d9 \ubc30\uc815 \uaddc\uce59\uc774 \ub9ce\ub2e4\uba74 \uc0c1\uc704 \uc694\uae08\uc81c\uc758 \uc790\ub3d9\ud654 \ubc94\uc704\uac00 \ud544\uc694\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc5f0\ub3d9 \ubc94\uc704:<\/strong> ERP, \uadf8\ub8f9\uc6e8\uc5b4, \ub9c8\ucf00\ud305 \ub3c4\uad6c\uc640 \ub370\uc774\ud130\ub97c \uc8fc\uace0\ubc1b\uc544\uc57c \ud55c\ub2e4\uba74 \uc694\uae08\uc81c\ubcc4 \uc5f0\ub3d9 \ubc94\uc704\uc640 \ube44\uc6a9\uc744 \ud568\uaed8 \ud655\uc778\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubcf4\uc548 \uc694\uad6c:<\/strong> \uc815\ubcf4\ubcf4\ud638 \uc2ec\uc758\ub098 \uace0\uac1d\uc0ac \ubcf4\uc548 \uc694\uad6c\uac00 \uae4c\ub2e4\ub86d\ub2e4\uba74 \ubcf4\uc548\u00b7\ubc31\uc5c5 \uae30\ub2a5\uc774 \ud3ec\ud568\ub41c \uc694\uae08\uc81c\ub97c \uac80\ud1a0\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>3\ub144 \ub4a4 \ud655\uc7a5 \uacc4\ud68d:<\/strong> AI \uc5d0\uc774\uc804\ud2b8 \ub3c4\uc785, \uc0ac\uc6a9\uc790 \uc99d\uac00, \uc11c\ube44\uc2a4 \uc870\uc9c1 \ud655\ub300 \uacc4\ud68d\uc774 \uc788\ub2e4\uba74 \ucc98\uc74c\ubd80\ud130 \uadf8 \uae30\ub2a5\uc774 \ub4e4\uc5b4\uac04 \uc694\uae08\uc81c\ub97c \uae30\uc900\uc73c\ub85c \ube44\uad50\ud569\ub2c8\ub2e4.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\uc694\uae08\uc81c\ub97c \uc815\ud588\ub2e4\uba74 \ub0a8\uc740 \ubcc0\uc218\ub294 &#8220;\uc5bc\ub9c8\ub098 \ub9ce\uc774 \uc4f0\ub290\ub0d0&#8221;\ub97c \uc5b4\ub5a4 \ubc29\uc2dd\uc73c\ub85c \uacfc\uae08\ud558\ub290\ub0d0\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\uc0ac\uc6a9\uc790-\uc218-\uae30\uc900-vs-\uc0ac\uc6a9\ub7c9-\uae30\uc900-\uacfc\uae08-\ub300\uaddc\ubaa8-\uc870\uc9c1\uc5d0-\ub9de\ub294-\ubc29\uc2dd\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-3\">\uc0ac\uc6a9\uc790 \uc218 \uae30\uc900 vs \uc0ac\uc6a9\ub7c9 \uae30\uc900 \uacfc\uae08: \ub300\uaddc\ubaa8 \uc870\uc9c1\uc5d0 \ub9de\ub294 \ubc29\uc2dd<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5b4\ub5a4 \uacfc\uae08 \ubc29\uc2dd\uc774 \uc801\ud569\ud55c\uc9c0\ub294 \uc0ac\uc6a9 \ud328\ud134\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4. \ub9e4\uc77c CRM\uc744 \uc4f0\ub294 \uc0ac\uc6a9\uc790\uc5d0\uac8c\ub294 \uc0ac\uc6a9\uc790 \uc218 \uae30\uc900\uc774, \uc0ac\uc6a9\ub7c9\uc774 \uc77c\uc815\ud558\uc9c0 \uc54a\uc740 \uc601\uc5ed\uc5d0\ub294 \uc0ac\uc6a9\ub7c9 \uae30\uc900\uc774 \uc801\ud569\ud569\ub2c8\ub2e4. \uadf8\ub798\uc11c \uc0ac\uc6a9 \ud328\ud134\uc774 \ub2e4\uc591\ud55c \ub300\uaddc\ubaa8 \uc870\uc9c1\uc774\ub77c\uba74 \ub450 \ubc29\uc2dd\uc744 \ud568\uaed8 \uac80\ud1a0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table class=\"has-fixed-layout\"><thead><tr><th>\ube44\uad50<\/th><th>\uc0ac\uc6a9\uc790 \uc218 \uae30\uc900 (\uc88c\uc11d \uae30\ubc18)<\/th><th>\uc0ac\uc6a9\ub7c9 \uae30\uc900<\/th><\/tr><\/thead><tbody><tr><td><strong>\uacfc\uae08 \ub2e8\uc704<\/strong><\/td><td>\uc0ac\uc6a9\uc790 1\uba85\ub2f9 \uc6d4 \uc694\uae08<\/td><td>\ucc98\ub9ac\ud55c \uc791\uc5c5\u00b7\ub300\ud654\u00b7\ub370\uc774\ud130 \uc591<\/td><\/tr><tr><td><strong>\uc608\uc0b0 \uc608\uce21<\/strong><\/td><td>\uc26c\uc6c0<\/td><td>\uc0ac\uc6a9\ub7c9 \ucd94\uc815\uc774 \ud544\uc694\ud568<\/td><\/tr><tr><td><strong>\uc778\uc6d0 \uc99d\uac00 \uc2dc<\/strong><\/td><td>\ube44\uc6a9\uc774 \uc778\uc6d0\uc5d0 \ube44\ub840\ud574 \ub298\uc5b4\ub0a8<\/td><td>\uc778\uc6d0\ubcf4\ub2e4 \uc0ac\uc6a9\ub7c9\uc5d0 \ub530\ub77c \ub298\uc5b4\ub0a8<\/td><\/tr><tr><td><strong>\uc801\ud569\ud55c \uc601\uc5ed<\/strong><\/td><td>\uc601\uc5c5\u00b7\uc11c\ube44\uc2a4 \ub2f4\ub2f9\uc790\ucc98\ub7fc \ub9e4\uc77c \uc4f0\ub294 \uc0ac\uc6a9\uc790<\/td><td>AI \uc5d0\uc774\uc804\ud2b8, \uc678\ubd80 \uace0\uac1d \ud3ec\ud138, \ub370\uc774\ud130 \ucc98\ub9ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\uc778\uc6d0\uc774 \uacc4\uc18d \ub298\uc5b4\ub098\ub294 \uc870\uc9c1\uc5d0\uc11c \ubaa8\ub4e0 \uc0ac\uc6a9\uc790\uc5d0\uac8c \uac19\uc740 \ub77c\uc774\uc120\uc2a4\ub97c \ubd80\uc5ec\ud558\uba74 \ubd80\ub2f4\uc774 \ucee4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \uc720\ud615\uc744 \ub098\ub204\uba74 \ube44\uc6a9\uc744 \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ub9e4\uc77c \uc601\uc5c5\u00b7\uc11c\ube44\uc2a4 \uc5c5\ubb34\ub97c \ud558\ub294 \uc0ac\uc6a9\uc790<\/strong>: \uc694\uae08\uc81c\ubcc4 \uc0ac\uc6a9\uc790 \ub77c\uc774\uc120\uc2a4<\/li>\n\n\n\n<li><strong>\uc601\uc5c5 \uae30\ub2a5 \uc5c6\uc774 \ub9de\ucda4 \uc571\uacfc \ub370\uc774\ud130\ub9cc \uc4f0\ub294 \uc0ac\uc6a9\uc790<\/strong>: \ud50c\ub7ab\ud3fc \uc804\uc6a9 \ub77c\uc774\uc120\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \ubca4\ub354\ub77c\uba74 \uc774\ub97c \uac80\ud1a0\ud569\ub2c8\ub2e4. \uc811\uadfc\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130 \ubc94\uc704\ub294 \uacc4\uc57d \uc804\uc5d0 \ud655\uc778\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc678\ubd80 \uace0\uac1d<\/strong>: \ub85c\uadf8\uc778 \ud69f\uc218\ub098 \ud68c\uc6d0 \uc218 \uae30\uc900\uc758 \uace0\uac1d \ud3ec\ud138 \ub77c\uc774\uc120\uc2a4\ub85c \ubd84\ub9ac\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubc18\ubcf5 \ubb38\uc758\u00b7\ub2e8\uc21c \uc791\uc5c5<\/strong>: \uc0ac\ub78c\uc758 \uc88c\uc11d\uc744 \ub298\ub9ac\ub294 \ub300\uc2e0 AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc0ac\uc6a9\ub7c9 \uae30\uc900\uc73c\ub85c \ud65c\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uacfc\uae08 \ubc29\uc2dd\uae4c\uc9c0 \uc815\ud588\ub2e4\uba74, \uc774\uc81c \uae30\uc5c5 \uaddc\ubaa8\ubcc4 \uc2e4\uc81c \uc608\uc0b0\uc744 \uacc4\uc0b0\ud574 \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\uc784\uc9c1\uc6d0-300\uba85-\uc911\uacac\uae30\uc5c5\uc758-crm-\uc608\uc0b0\uacfc-\ucd08\uae30-\uad6c\ucd95-\ube44\uc6a9\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-4\">\uc784\uc9c1\uc6d0 300\uba85 \uc911\uacac\uae30\uc5c5\uc758 CRM \uc608\uc0b0\uacfc \ucd08\uae30 \uad6c\ucd95 \ube44\uc6a9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc801\uc815 \uc608\uc0b0\uc740 &#8220;\uc2e4\uc81c CRM \uc0ac\uc6a9\uc790 \uc218 \u00d7 \uc694\uae08\uc81c \ub2e8\uac00 + \uad6c\ucd95\ube44 + \uc6b4\uc601\ube44&#8221;\ub85c \uacc4\uc0b0\ud569\ub2c8\ub2e4. \ucd9c\ubc1c\uc810\uc740 \uc784\uc9c1\uc6d0 \uc218\uac00 \uc544\ub2c8\ub77c CRM\uc744 \uc2e4\uc81c\ub85c \uc4f0\ub294 \uc0ac\ub78c\uc758 \uc218\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uc784\uc9c1\uc6d0 300\uba85 \uc911 \uc601\uc5c5\u00b7\uc11c\ube44\uc2a4 \ub2f4\ub2f9 80\uba85\uc774 CRM\uc744 \uc4f4\ub2e4\uba74, \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9\uc740 80\uba85\uc744 \uae30\uc900\uc73c\ub85c \uc0b0\uc815\ud569\ub2c8\ub2e4. \uc2e4\uc81c \uc694\uae08\uc81c \ub2e8\uac00\ub97c \ub300\uc785\ud55c \uacc4\uc0b0 \uc608\uc2dc\ub294 \ub4a4\uc758 Salesforce \uc694\uae08\uc81c \uc139\uc158\uc5d0\uc11c \ub2e4\ub8f9\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 id=\"h-\uc911\uacac\uae30\uc5c5\uc774-crm-\uc2dc\uc2a4\ud15c-\uad6c\ucd95\uc744-\uc9c4\ud589\ud560-\ub54c-\ucd08\uae30-\ube44\uc6a9\uc740-\uc5bc\ub9c8\ub098-\ub4dc\ub098\uc694\" class=\"wp-block-heading\"><strong><strong>\uc911\uacac\uae30\uc5c5\uc774 CRM \uc2dc\uc2a4\ud15c \uad6c\ucd95\uc744 \uc9c4\ud589\ud560 \ub54c \ucd08\uae30 \ube44\uc6a9\uc740 \uc5bc\ub9c8\ub098 \ub4dc\ub098\uc694?<\/strong><\/strong><\/h3>\n\n\n\n<p class=\"is-style-body-2 wp-block-paragraph\">\ucd08\uae30 \uad6c\ucd95\ube44\ub294 \ubc94\uc704\uc5d0 \ub530\ub77c \ucc28\uc774\uac00 \ucee4\uc11c \ud558\ub098\uc758 \uc22b\uc790\ub85c \uc81c\uc2dc\ud558\uae30 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. \uadf8\ub798\uc11c \uad6c\ucd95\ube44\ub97c \uacb0\uc815\ud558\ub294 \uc694\uc778\uc744 \uba3c\uc800 \uc815\ub9ac\ud55c \ub4a4 \uacac\uc801\uc744 \ubc1b\ub294 \uac83\uc774 \uc815\ud655\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ub370\uc774\ud130 \uc774\uc804 \ubc94\uc704<\/strong>: \uc62e\uae38 \uace0\uac1d \ub370\uc774\ud130\uc758 \uc591\uacfc \uc815\ub9ac \uc0c1\ud0dc<\/li>\n\n\n\n<li><strong>\uc5f0\ub3d9 \uc218<\/strong>: ERP, \uadf8\ub8f9\uc6e8\uc5b4, \ub9c8\ucf00\ud305 \ub3c4\uad6c \ub4f1 \uc5f0\uacb0\ud560 \uc2dc\uc2a4\ud15c\uc758 \uc218<\/li>\n\n\n\n<li><strong>\ub9de\ucda4 \uac1c\ubc1c<\/strong>: \ud45c\uc900 \uae30\ub2a5\uc73c\ub85c \ucc98\ub9ac\ub418\uc9c0 \uc54a\ub294 \uc5c5\ubb34 \ud654\uba74\uacfc \uc790\ub3d9\ud654<\/li>\n\n\n\n<li><strong>\uad50\uc721 \ub300\uc0c1<\/strong>: \uc0ac\uc6a9\uc790 \uc218\uc640 \ubd80\uc11c \uc218<\/li>\n\n\n\n<li><strong>\uad6c\ucd95 \uc8fc\uccb4<\/strong>: \uc678\ubd80 \ud30c\ud2b8\ub108\uc5d0 \ub9e1\uae30\ub294 \ubc94\uc704\uc640 \ub0b4\ubd80\uc5d0\uc11c \uc9c4\ud589\ud560 \ubc94\uc704<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc911\uacac\uae30\uc5c5\uc5d0\uac8c \uc911\uc694\ud55c \uac83\uc774 \uccab\ud574 \uc608\uc0b0\uc774\ub77c\uba74, \ub300\uae30\uc5c5\uc740 \uc5ec\ub7ec \ud574\uc5d0 \uac78\uce5c \ubc30\ubd84\uc774 \ub354 \uc911\uc694\ud574\uc9d1\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\ub300\uae30\uc5c5-crm-\ube44\uc6a9-\uccab\ud574\uc640-\uc720\uc9c0-\ub2e8\uacc4\uc758-\ucc28\uc774-\uc5f0\ucc28\ubcc4-\uc608\uc0b0-\ubc30\ubd84\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-5\">\ub300\uae30\uc5c5 CRM \ube44\uc6a9: \uccab\ud574\uc640 \uc720\uc9c0 \ub2e8\uacc4\uc758 \ucc28\uc774, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \ubc30\ubd84<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uccab\ud574\uc5d0\ub294 \uad6c\ucd95\ube44\uac00 \uac00\uc7a5 \ud070 \ube44\uc911\uc744 \ucc28\uc9c0\ud558\uace0, 2\ub144 \ucc28\ubd80\ud130\ub294 \uad6c\ub3c5\ub8cc\uc640 \uc6b4\uc601\ube44\uac00 \ube44\uc6a9\uc758 \ub300\ubd80\ubd84\uc744 \ucc28\uc9c0\ud569\ub2c8\ub2e4. \uc55e\uc11c \uc0b4\ud3b4\ubcf8 <a href=\"https:\/\/tei.forrester.com\/go\/salesforce\/salesforceformanufacturing\" data-type=\"link\" data-id=\"https:\/\/tei.forrester.com\/go\/salesforce\/salesforceformanufacturing\">Forrester \ubaa8\ub378<\/a>(\uc784\uc9c1\uc6d0 4,300\uba85 \uc81c\uc870 \uae30\uc5c5)\uc744 \uae30\uc900\uc73c\ub85c, \uc5f0\ucc28\ubcc4\ub85c \ube44\uc6a9 \ube44\uc911\uacfc \uc608\uc0b0\uc758 \uc6b0\uc120\uc21c\uc704\uac00 \uc5b4\ub5bb\uac8c \ubc14\ub00c\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table class=\"has-fixed-layout\"><thead><tr><th>\uc5f0\ucc28<\/th><th>3\ub144 \ube44\uc6a9 \uc911 \ube44\uc911 (Forrester \ubaa8\ub378)<\/th><th>\uc608\uc0b0\uc758 \uc911\uc2ec<\/th><th>\ud655\uc778\ud560 \uac83<\/th><\/tr><\/thead><tbody><tr><td>\ub3c4\uc785 \uc804\u00b71\ub144 \ucc28<\/td><td>\uc57d 47% (\uad6c\ucd95\u00b7\uc5f0\ub3d9\ube44 \ub300\ubd80\ubd84\uc774 \uc774 \uc2dc\uae30\uc5d0 \ubc1c\uc0dd)<\/td><td>\uad6c\ub3c5\ub8cc + \uad6c\ucd95\u00b7\uc5f0\ub3d9\u00b7\ub370\uc774\ud130 \uc774\uc804 + \ucd08\uae30 \uad50\uc721<\/td><td>\uad6c\ucd95 \ubc94\uc704\ub97c \ub2e8\uacc4\ub85c \ub098\ub220 \uccab\ud574 \ubd80\ub2f4 \uc870\uc808<\/td><\/tr><tr><td>2\ub144\ucc28<\/td><td>\uc57d 25% (\uad6c\ucd95\ube44\ub294 \uac70\uc758 \ubc1c\uc0dd\ud558\uc9c0 \uc54a\uc74c)<\/td><td>\uad6c\ub3c5\ub8cc + \uc6b4\uc601 \uc778\ub825 + \uae30\ub2a5 \uace0\ub3c4\ud654<\/td><td>\uc0ac\uc6a9\uc790 \uc99d\uac00\ubd84, \ucd94\uac00 \uae30\ub2a5, AI \uc0ac\uc6a9\ub7c9<\/td><\/tr><tr><td>3\ub144\ucc28<\/td><td>\uc57d 29% (\uc0ac\uc6a9 \ubc94\uc704\uac00 \ub113\uc5b4\uc9c0\uba70 \uc6b4\uc601\ube44 \uc99d\uac00)<\/td><td>\uad6c\ub3c5\ub8cc + \uc6b4\uc601 \uc778\ub825 + \ud655\uc7a5(\uc0c8 \ubd80\uc11c\u00b7\uc0c8 \ubc95\uc778)<\/td><td>\uacc4\uc57d \uac31\uc2e0 \uc870\uac74, \uc694\uae08\uc81c \uc870\uc815<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \ubaa8\ub378\uc5d0\uc11c \ub0b4\ubd80 \uad00\ub9ac\u00b7\uad50\uc721 \ube44\uc6a9\uc740 1\ub144 \ucc28 \uc57d $0.54M, 2\ub144 \ucc28 \uc57d $0.73M, 3\ub144 \ucc28 \uc57d $1.04M\uc73c\ub85c \ud574\ub9c8\ub2e4 \ub298\uc5c8\uc2b5\ub2c8\ub2e4. &#8220;\uad6c\ucd95\uc774 \ub05d\ub098\uba74 \ube44\uc6a9\uc774 \uc904\uc5b4\ub4e0\ub2e4&#8221;\uace0\ub9cc \ubcf4\uba74 2~3\ub144 \ucc28 \uc608\uc0b0\uc774 \ubd80\uc871\ud574\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc720\uc9c0 \ub2e8\uacc4 \ube44\uc6a9\uc740 \uc124\uce58\ud615\uacfc \uad6c\ub3c5\ud615\uc5d0\uc11c \ub2e4\ub974\uac8c \uc0b0\uc815\ub429\ub2c8\ub2e4. \uc124\uce58\ud615 CRM\uc740 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc124\uce58\uc640 \ubc84\uc804 \uad00\ub9ac, \uc5c5\ub370\uc774\ud2b8 \uc77c\uc815\uc744 \uae30\uc5c5\uc774 \uc9c1\uc811 \uad00\ub9ac\ud574\uc57c \ud569\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/blog\/what-is-crm\/\">\ud074\ub77c\uc6b0\ub4dc \uad6c\ub3c5\ud615 CRM\uc740 \ubcc4\ub3c4 \uc124\uce58\uac00 \ud544\uc694\ud558\uc9c0 \uc54a\uace0 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc5c5\ub370\uc774\ud2b8\uac00 \uc790\ub3d9\uc73c\ub85c \uc801\uc6a9<\/a>\ub418\uc5b4, IT \ube44\uc6a9\uacfc \ubc84\uc804 \uad00\ub9ac \ubd80\ub2f4\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\ubcf8 \uc9c0\uc6d0 \uc5ed\uc2dc \uad6c\ub3c5\ub8cc \uc548\uc5d0 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uadf8\ub798\uc11c \uc124\uce58\ud615 \uae30\uc900\uc73c\ub85c \uc7a1\uc544 \uc628 &#8220;\uc720\uc9c0\uad00\ub9ac\ube44&#8221; \ud56d\ubaa9\uc744 \uad6c\ub3c5\ud615\uc5d0\uc11c\ub294 &#8220;\uad6c\ub3c5\ub8cc + \uc9c0\uc6d0 \ud50c\ub79c + \ub0b4\ubd80 \uc6b4\uc601\ube44&#8221;\ub85c \ubc14\uafd4 \uacc4\ud68d\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uc744 \ubc30\ubd84\ud560 \ub54c\ub294 \uc138 \uac00\uc9c0\ub97c \ud568\uaed8 \ucc59\uae41\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc6b4\uc601 \uc778\uac74\ube44\ub294 \ub298\uc5b4\ub09c\ub2e4\uace0 \uac00\uc815\ud569\ub2c8\ub2e4.<\/strong> \uc0ac\uc6a9 \ubc94\uc704\uac00 \ub113\uc5b4\uc9c0\uba74 \uad00\ub9ac \uc5c5\ubb34\ub3c4 \ub298\uc5b4\ub0a9\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>AI \uc0ac\uc6a9\ub7c9 \uc608\uc0b0\uc744 \ub530\ub85c \ub461\ub2c8\ub2e4.<\/strong> \uc0ac\uc6a9\ub7c9 \uae30\uc900 \uacfc\uae08\uc740 \uc5f0\uac04 \uc0ac\uc6a9 \uacc4\ud68d\uc5d0 \ub9de\ucdb0 \uc7a1\uc544\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ucd1d \uc18c\uc720 \ube44\uc6a9\uc740 \ucd5c\uc18c 3\ub144 \ub2e8\uc704\ub85c \ubd05\ub2c8\ub2e4.<\/strong> 1\ub144 \ub2e8\uc704\ub85c \ubcf4\uba74 \uad6c\ucd95\ube44\uac00 \ubc18\uc601\ub41c \uccab\ud574\uc758 \ube44\uc911\uc774 \ucee4 \ubcf4\uc774\uace0, 2~3\ub144 \ucc28 \uc6b4\uc601\ube44\ub294 \uacfc\uc18c \uc0b0\uc815\ub418\uae30 \uc27d\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uaddc\ubaa8\uc5d0 \ub530\ub77c \uc608\uc0b0\uc5d0\uc11c \ubb34\uac8c\ub97c \ub450\ub294 \uacf3\uc774 \ub2e4\ub974\ub2e4\uba74, \uc6b0\ub9ac \ud68c\uc0ac\ub294 \uc5b4\ub514\uc5d0 \ud574\ub2f9\ud560\uae4c\uc694?<\/p>\n\n\n\n<h2 id=\"h-\uae30\uc5c5-\uaddc\ubaa8\ubcc4-crm-\uc608\uc0b0-\uad6c\uc870-\ube44\uad50\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-6\">\uae30\uc5c5 \uaddc\ubaa8\ubcc4 CRM \uc608\uc0b0 \uad6c\uc870 \ube44\uad50<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uac19\uc740 CRM\uc774\uc5b4\ub3c4 \uae30\uc5c5 \uaddc\ubaa8\uc5d0 \ub530\ub77c \uc608\uc0b0 \uacc4\ud68d\uc758 \ucd9c\ubc1c\uc810\uacfc \uc911\uc810\uc774 \ub2ec\ub77c\uc9d1\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \uc218, \uc5f0\ub3d9\ud574\uc57c \ud560 \uc2dc\uc2a4\ud15c\uc758 \uc218, \ud568\uaed8 \uc4f0\ub294 \ubd80\uc11c\uc640 \ubc95\uc778\uc758 \ubc94\uc704\uac00 \ub2e4\ub974\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc911\uc18c\uae30\uc5c5:<\/strong> CRM\uc744 \ucc98\uc74c \ub3c4\uc785\ud558\ub294 \ub2e8\uacc4\ub77c\uba74, \uaf2d \ud544\uc694\ud55c \uae30\ub2a5\uc744 \uba3c\uc800 \uc815\ud558\uace0 \uc6d4 \ub2e8\uc704\ub85c \uac10\ub2f9\ud560 \uc218 \uc788\ub294 \ube44\uc6a9\ubd80\ud130 \ub530\uc838 \ubcf4\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. \ud45c\uc900 \uae30\ub2a5 \uc704\uc8fc\ub85c \uc2dc\uc791\ud558\uba74 \uad6c\ucd95\ube44\ub97c \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc911\uacac\uae30\uc5c5<\/strong>: \uc601\uc5c5\u00b7\uc11c\ube44\uc2a4 \uc870\uc9c1\uc758 \uc2e4\uc81c \uc0ac\uc6a9\uc790 \uc218\ub97c \uae30\uc900\uc73c\ub85c \uccab\ud574 \ucd1d\uc561\uc744 \uc0b0\uc815\ud569\ub2c8\ub2e4. \uc55e\uc11c \uc0b4\ud3b4\ubcf8 \uae30\uc900 4\uac00\uc9c0\ub85c \uc911\uac04 \uc694\uae08\uc81c\uc640 \uc0c1\uc704 \uc694\uae08\uc81c\ub97c \ube44\uad50\ud558\uace0, \uad6c\ucd95 \ubc94\uc704\ub97c \ub2e8\uacc4\ub85c \ub098\ub220 \uccab\ud574 \ubd80\ub2f4\uc744 \uc870\uc808\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ub300\uae30\uc5c5<\/strong>: \uc5f0\ub3d9\ud560 \uc2dc\uc2a4\ud15c\uacfc \ub370\uc774\ud130 \uc774\uc804 \ubc94\uc704\uac00 \ub113\uace0 \uc5ec\ub7ec \ubd80\uc11c\uc640 \ubc95\uc778\uc774 \ud568\uaed8 \uc4f0\uae30 \ub54c\ubb38\uc5d0, 3\ub144 \uc774\uc0c1\uc758 \ucd1d \uc18c\uc720 \ube44\uc6a9\uc744 \uae30\uc900\uc73c\ub85c \uc5f0\ucc28\ubcc4 \uc608\uc0b0\uc744 \uacc4\ud68d\ud569\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \uc720\ud615\uc744 \ub098\ub204\uace0 \uc0ac\uc6a9\ub7c9 \uae30\uc900 \uacfc\uae08\uc744 \ubcd1\ud589\ud558\uba74 \uc778\uc6d0 \ubcc0\ud654\uc5d0 \ub530\ub978 \ube44\uc6a9\uc744 \uad00\ub9ac\ud558\uae30 \uc27d\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc544\ub798 \ud45c\ub294 \uc774 \ucc28\uc774\ub97c \ub2e4\uc12f \uac00\uc9c0 \ud56d\ubaa9\uc73c\ub85c \uc815\ub9ac\ud55c \uac83\uc785\ub2c8\ub2e4. \uc6b0\ub9ac \ud68c\uc0ac\uc5d0 \ud574\ub2f9\ud558\ub294 \uc5f4\uc744 \uae30\uc900\uc73c\ub85c, \uc55e\uc5d0\uc11c \uc0b4\ud3b4\ubcf8 \uc694\uae08\uc81c \uc120\ud0dd \uae30\uc900\uacfc \uacfc\uae08 \ubc29\uc2dd\uc744 \ud568\uaed8 \uc801\uc6a9\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table class=\"has-fixed-layout\"><thead><tr><th>\ube44\uad50<\/th><th>\uc911\uc18c\uae30\uc5c5<\/th><th>\uc911\uacac\uae30\uc5c5<\/th><th>\ub300\uae30\uc5c5<\/th><\/tr><\/thead><tbody><tr><td>\ucd9c\ubc1c\uc810<\/td><td>\uaf2d \ud544\uc694\ud55c \uae30\ub2a5\uacfc \uc6d4 \ube44\uc6a9<\/td><td>\uc2e4\uc81c \uc0ac\uc6a9\uc790 \uc218\uc640 \uccab\ud574 \ucd1d\uc561<\/td><td>3\ub144 \uc774\uc0c1 \ucd1d \uc18c\uc720 \ube44\uc6a9<\/td><\/tr><tr><td>\uc694\uae08\uc81c \uc120\ud0dd<\/td><td>\ud558\uc704 \uc694\uae08\uc81c\ub85c \uc2dc\uc791\ud574 \ud544\uc694\ud560 \ub54c \ud655\uc7a5<\/td><td>\uae30\uc900 4\uac00\uc9c0\ub85c \uc911\uac04\u00b7\uc0c1\uc704 \uc694\uae08\uc81c \ube44\uad50<\/td><td>\ubcf4\uc548\u00b7\uc5f0\ub3d9\u00b7\ud655\uc7a5 \uc694\uad6c\ub85c \uc0c1\uc704 \uc694\uae08\uc81c\ubd80\ud130 \ube44\uad50<\/td><\/tr><tr><td>\uccad\uad6c \ubc29\uc2dd<\/td><td><br>\uc6d4 \ub2e8\uc704 \uccad\uad6c\uac00 \uac00\ub2a5\ud55c \uc694\uae08\uc81c \uac80\ud1a0<\/td><td>\uc5f0 \ub2e8\uc704 \uacc4\uc57d \uc911\uc2ec<\/td><td>\uc5f0 \ub2e8\uc704 \uacc4\uc57d\uacfc \ub2e4\ub144 \uacc4\ud68d<\/td><\/tr><tr><td>\uad6c\ucd95\ube44<\/td><td>\ud45c\uc900 \uae30\ub2a5 \uc911\uc2ec\uc73c\ub85c \ucd5c\uc18c\ud654<\/td><td>\ubc94\uc704\ub97c \uc881\ud600 \uccab\ud574 \ubd80\ub2f4 \uc870\uc808<\/td><td>\uc5f0\ub3d9\u00b7\ub370\uc774\ud130 \uc774\uc804 \ubc94\uc704\uac00 \ub113\uc5b4 \ube44\uc911\uc774 \ud07c<\/td><\/tr><tr><td>\uacfc\uae08 \uad00\ub9ac<\/td><td>\uc0ac\uc6a9\uc790 \uc218 \uad00\ub9ac<\/td><td>\uc0ac\uc6a9\uc790 \uc720\ud615 \ubd84\ub9ac<\/td><td>\uc0ac\uc6a9\uc790 \uc720\ud615 \ubd84\ub9ac\uc640 \uc0ac\uc6a9\ub7c9 \uae30\uc900 \uacfc\uae08 \ubcd1\ud589<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\ub294 Starter Suite\ubd80\ud130 Max\uae4c\uc9c0 \ub2e4\uc12f \ub2e8\uacc4\uc758 \uc720\ub8cc \uc694\uae08\uc81c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc694\uae08\uc81c\ubcc4 \uac00\uaca9\uacfc \ud3ec\ud568 \uae30\ub2a5\uc740 <a href=\"https:\/\/www.salesforce.com\/kr\/sales\/pricing\/\">Salesforce \uac00\uaca9 \ud398\uc774\uc9c0<\/a>\uc5d0\uc11c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc2e4\uc81c \uae08\uc561\uc740 \uc0ac\uc6a9\uc790 \uad6c\uc131\uacfc \uad6c\ucd95 \ubc94\uc704\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9c0\ubbc0\ub85c, \uacac\uc801\uc740 \uc6b0\ub9ac \ud68c\uc0ac \uae30\uc900\uc5d0 \ub9de\ucdb0 \ubc1b\ub294 \uac83\uc774 \uc815\ud655\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8f761849 wp-block-group-is-layout-flex\">\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>\uc6b0\ub9ac \ud68c\uc0ac\uc5d0 \ub9de\ub294<\/strong> CRM \uc608\uc0b0, \uc804\ubb38\uac00\uc640 \ud568\uaed8 \uacc4\uc0b0\ud574 \ubcf4\uc138\uc694<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\ub300\uae30\uc5c5, \uc911\uacac\uae30\uc5c5, \uc911\uc18c\uae30\uc5c5\uc740 CRM \uc0ac\uc6a9\uc790 \uc218\uc640 \uad6c\ucd95 \ubc94\uc704\uac00 \ub2ec\ub77c \uc608\uc0b0 \uad6c\uc870\ub3c4 \ub2ec\ub77c\uc9d1\ub2c8\ub2e4. \uc694\uae08\uc81c \uc120\ud0dd\ubd80\ud130 \uc0ac\uc6a9\uc790 \uc720\ud615\ubcc4 \ub77c\uc774\uc120\uc2a4 \uad6c\uc131, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \ubc30\ubd84\uae4c\uc9c0 Salesforce CRM \ub3c4\uc785 \ube44\uc6a9\uc744 \uc0c1\ub2f4\ud574 \ubcf4\uc138\uc694.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\">CRM \ub3c4\uc785 \ube44\uc6a9 \uc0c1\ub2f4 \uc2e0\uccad\ud558\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faq\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 (FAQ)<\/h2>\n\n\n<div class=\"accordion \">\n\t\n\n<button class=\"accordion-header\" type=\"button\"><strong>\uc911\uacac\uae30\uc5c5\uc774 CRM \uc2dc\uc2a4\ud15c \uad6c\ucd95\uc744 \uc9c4\ud589\ud560 \ub54c \ucd08\uae30 \ube44\uc6a9\uc740 \ub300\ub7b5 \uc5bc\ub9c8\uc774\uba70 \uc5b4\ub5a4 \ud56d\ubaa9\uc73c\ub85c \uacb0\uc815\ub418\ub098\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\ucd08\uae30 \uad6c\ucd95\ube44\ub294 \uace0\uc815\ub41c \uae08\uc561\uc774 \uc544\ub2c8\ub77c <strong>\u2460 \ub370\uc774\ud130 \ub9c8\uc774\uadf8\ub808\uc774\uc158(\uc774\uad00) \uaddc\ubaa8, \u2461 ERP\u00b7\uadf8\ub8f9\uc6e8\uc5b4 \ub4f1 \ud0c0 \uc2dc\uc2a4\ud15c \uc5f0\ub3d9 \uc218, \u2462 \ub9de\ucda4\ud615 \ud654\uba74 \ubc0f \uc2b9\uc778 \ud504\ub85c\uc138\uc2a4 \uac1c\ubc1c \ubc94\uc704, \u2463 \uc0ac\uc6a9\uc790 \uad50\uc721 \ubc0f \uc804\ubb38 SI \ud30c\ud2b8\ub108 \ud22c\uc785 \uc5ec\ubd80<\/strong>\uc758 4\ub300 \uc694\uc18c\uc5d0 \ub530\ub77c \uc0b0\uc815\ub429\ub2c8\ub2e4. \uc911\uacac\uae30\uc5c5\uc740 \ucd08\uae30 \uc608\uc0b0 \ubd80\ub2f4\uc744 \uc904\uc774\uae30 \uc704\ud574 1\ucc28\uc801\uc73c\ub85c \ud45c\uc900 \uae30\ub2a5\uacfc \ud575\uc2ec \uc5f0\ub3d9 \uc704\uc8fc\ub85c \uc624\ud508\ud55c \ub4a4, 2\ub2e8\uacc4\uc5d0\uc11c \uace0\ub3c4\ud654\ub97c \uc9c4\ud589\ud558\ub294 \ub2e8\uacc4\ubcc4 \uc811\uadfc\uc774 \ube44\uc6a9 \ud1b5\uc81c\uc5d0 \uac00\uc7a5 \uc720\ub9ac\ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>\ub300\uae30\uc5c5\uc5d0\uc11c CRM \uc194\ub8e8\uc158 \ub3c4\uc785 \uc608\uc0b0\uc744 \uc5f0\ucc28\ubcc4\ub85c \uc5b4\ub5bb\uac8c \ubc30\ubd84\ud574\uc57c \ud558\ub098\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\ub300\uae30\uc5c5 CRM \uc608\uc0b0\uc740 <strong>\ucd5c\uc18c 3\uac1c\ub144 \ucd1d \uc18c\uc720 \ube44\uc6a9(TCO) \uad00\uc810<\/strong>\uc73c\ub85c \ubc30\ubd84\ud574\uc57c \ud569\ub2c8\ub2e4. Forrester \uc5f0\uad6c \ubaa8\ub378\uc5d0 \ub530\ub974\uba74 \ub3c4\uc785 \uccab\ud574\uc5d0\ub294 \uc804\uccb4 3\uac1c\ub144 \ube44\uc6a9\uc758 \uc57d 47%\uac00 \uc9d1\uc911(\uad6c\ucd95\u00b7\uc5f0\ub3d9\u00b7\ucd08\uae30 \uad50\uc721 \ube44\uc911 \uc9d1\uc911)\ub418\uba70, 2\ub144 \ucc28(\uc57d 25%)\ubd80\ud130 \uad6c\ucd95\ube44\ub294 \uc904\uc5b4\ub4dc\ub294 \ubc18\uba74 \uad6c\ub3c5\ub8cc\uc640 \uc0ac\ub0b4 \uc6b4\uc601\ube44\uac00 \uc8fc\ub97c \uc774\ub8f9\ub2c8\ub2e4. 3\ub144 \ucc28(\uc57d 29%)\uc5d0\ub294 \ubd80\uc11c \ubc0f \ud574\uc678 \ubc95\uc778 \ud655\uc7a5, AI \uc0ac\uc6a9\ub7c9 \uc99d\uac00\ub85c \ub0b4\ubd80 \uc6b4\uc601\ube44\uac00 \uc9c0\uc18d \uc0c1\uc2b9\ud558\ubbc0\ub85c, \ud574\ub9c8\ub2e4 \uc6b4\uc601 \uc778\uac74\ube44\uc640 \uae30\ub2a5 \uace0\ub3c4\ud654 \uc608\uc0b0\uc744 \uc99d\uc561 \ubc18\uc601\ud574 \ub450\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>\uc18c\ud504\ud2b8\uc6e8\uc5b4 \ub77c\uc774\uc120\uc2a4\ub97c \uc0ac\uc6a9\uc790 \uc218(\uc88c\uc11d) \uae30\uc900\uacfc \uc0ac\uc6a9\ub7c9 \uae30\uc900\uc73c\ub85c \uacfc\uae08\ud560 \ub54c, \ub300\uaddc\ubaa8 \uc870\uc9c1\uc5d0 \uc720\ub9ac\ud55c \ubc29\uc2dd\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\ub300\uaddc\ubaa8 \uc870\uc9c1\uc740 \ud55c \uac00\uc9c0 \ubc29\uc2dd\ub9cc \uace0\uc9d1\ud558\uae30\ubcf4\ub2e4 <strong>\ub450 \uacfc\uae08 \ubc29\uc2dd\uc744 \ud558\uc774\ube0c\ub9ac\ub4dc\ub85c \uacb0\ud569\ud558\ub294 \uac83\uc774 \uac00\uc7a5 \ube44\uc6a9 \ud6a8\uc728\uc801<\/strong>\uc785\ub2c8\ub2e4. \ub9e4\uc77c \uc2dc\uc2a4\ud15c\uc5d0 \uc811\uc18d\ud574 \ub370\uc774\ud130\ub97c \uc785\ub825\ud558\uace0 \ub2e4\ub8e8\ub294 \uc601\uc5c5\u00b7\uace0\uac1d\uc11c\ube44\uc2a4 \ud575\uc2ec \uc778\ub825\uc740 &#8216;\uc0ac\uc6a9\uc790 \uc218(\uc88c\uc11d \uae30\ubc18) \ub77c\uc774\uc120\uc2a4&#8217;\ub85c \uacc4\uc57d\ud574 \uc608\uc0b0 \uc608\uce21\uc131\uc744 \ud655\ubcf4\ud558\uace0, \uc811\uc18d \ube48\ub3c4\uac00 \ubd88\uaddc\uce59\ud55c \uc678\ubd80 \uace0\uac1d \ud3ec\ud138, \ub370\uc774\ud130 \ub300\ub7c9 \ucc98\ub9ac, AI \uc5d0\uc774\uc804\ud2b8(\uc790\uc728 \uc5c5\ubb34 \ucc98\ub9ac) \uc601\uc5ed\uc740 &#8216;\uc0ac\uc6a9\ub7c9 \uae30\uc900 \uacfc\uae08&#8217;\uc73c\ub85c \ubd84\ub9ac\ud574 \ubd88\ud544\uc694\ud55c \uc88c\uc11d \ub77c\uc774\uc120\uc2a4 \ub0ad\ube44\ub97c \ub9c9\uc544\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>\uc601\uc5c5 \uc778\uc6d0 500\uba85 \uae30\uc900 CRM \uc5f0\uac04 TCO(\ucd1d \uc18c\uc720 \ube44\uc6a9)\ub294 \uc5b4\ub5bb\uac8c \ucd94\uc0b0\ud558\ub098\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">TCO\ub294 \ub2e8\uc21c\ud788 &#8220;500\uba85 \u00d7 \uc6d4 \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \u00d7 12\uac1c\uc6d4&#8221;\uc5d0 \uadf8\uce58\uc9c0 \uc54a\uace0 <strong>\ub77c\uc774\uc120\uc2a4(\uad6c\ub3c5\ub8cc), \uad6c\ucd95\ube44, \uc5f0\uac04 \uc6b4\uc601\ube44\ub97c \ud569\uc0b0<\/strong>\ud574 \uc0b0\ucd9c\ud569\ub2c8\ub2e4. 500\uba85 \uaddc\ubaa8\uc758 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \ud658\uacbd\uc5d0\uc11c\ub294 Forrester \ubaa8\ub378 \uae30\uc900 3\uac1c\ub144 \uc804\uccb4 \ube44\uc6a9 \uc911 \ub77c\uc774\uc120\uc2a4\uac00 \uc57d 49%, \ucd08\uae30 \uad6c\ucd95\u00b7ERP \uc5f0\ub3d9\ube44\uac00 \uc57d 23%, \ub0b4\ubd80 \uad00\ub9ac\uc790 \uc778\uac74\ube44 \ubc0f \uc0ac\uc6a9\uc790 \uad50\uc721\ube44\uac00 \uc57d 28%\ub97c \ucc28\uc9c0\ud569\ub2c8\ub2e4. \ub530\ub77c\uc11c \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \uc678\uc5d0\ub3c4 \uad6c\ucd95\ube44\uc640 \uc6b4\uc601 \uad00\ub9ac\ube44\uac00 \uc804\uccb4 \uc608\uc0b0\uc758 \uc57d \uc808\ubc18\uc5d0 \ub2ec\ud55c\ub2e4\ub294 \uc810\uc744 \uace0\ub824\ud558\uc5ec \uccab\ud574 \ubc0f 3\uac1c\ub144 \uc5f0\uac04 TCO\ub97c \ucd94\uc0b0\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>\ub300\uae30\uc5c5\uc774 CRM TCO\ub97c 3\ub144 \uae30\uc900\uc73c\ub85c \ubcfc \ub54c \uac00\uc7a5 \ud070 \ube44\uc911\uc744 \ucc28\uc9c0\ud558\ub294 \ube44\uc6a9 \ud56d\ubaa9\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">3\ub144 \ub204\uc801 \uae30\uc900\uc73c\ub85c \uac00\uc7a5 \ud070 \ube44\uc911\uc740 \uc5ec\uc804\ud788 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uad6c\ub3c5\ub8cc(\ub77c\uc774\uc120\uc2a4, \uc57d 49%)\uc774\uc9c0\ub9cc, \uc2e4\ubb34\uc5d0\uc11c \uac00\uc7a5 \uac04\uacfc\ud558\uae30 \uc26c\uc6b4 \ud56d\ubaa9\uc740 \uad50\uc721 \ubc0f \ub0b4\ubd80 \uc6b4\uc601\ube44(\uc57d 28%)\uc785\ub2c8\ub2e4. &#8220;\uc2dc\uc2a4\ud15c \uad6c\ucd95\uc774 \ub05d\ub098\uba74 2~3\ub144 \ucc28\uc5d0\ub294 \ube44\uc6a9\uc774 \ub300\ud3ed \uc904\uc5b4\ub4e0\ub2e4&#8221;\uace0 \uc624\ud310\ud558\uae30 \uc27d\uc9c0\ub9cc, \uc2e4\uc81c\ub85c\ub294 \uc2dc\uc2a4\ud15c \ud65c\uc6a9 \ubc94\uc704\uac00 \uc11c\ube44\uc2a4\u00b7\ub9c8\ucf00\ud305 \ubd80\uc11c \ubc0f \ud574\uc678 \ubc95\uc778\uc73c\ub85c \ud655\ub300\ub418\uba74\uc11c \uc0ac\ub0b4 \uc804\ub2f4 \uad00\ub9ac\uc790 \uc778\uac74\ube44\uc640 AI \uc0ac\uc6a9\ub7c9 \ub4f1 \uc6b4\uc601\ube44\uac00 \ub9e4\ub144 \uc99d\uac00\ud558\uac8c \ub429\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CRM \ud504\ub85c\uadf8\ub7a8\uc744 \ub3c4\uc785\ud560 \ub54c \ub77c\uc774\uc120\uc2a4 \uac00\uaca9\ub9cc \ubcf4\uace0 \uc608\uc0b0\uc744 \uc7a1\uc73c\uba74 \uccab\ud574 \uc608\uc0b0 \uacc4\ud68d\uc5d0 \ucc28\uc9c8\uc774 \uc0dd\uae30\uae30 \uc27d\uc2b5\ub2c8\ub2e4. \uc694\uae08\uc81c\uc640 \uacfc\uae08 \ubc29\uc2dd, \ucd08\uae30 \uad6c\ucd95\ube44\uc640 \uc720\uc9c0\ube44\uae4c\uc9c0 \ucd1d \uc18c\uc720 \ube44\uc6a9(TCO) \uad00\uc810\uc5d0\uc11c \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uac00 CRM \uad6c\ucd95 \ube44\uc6a9\uc744 \uc815\ub9ac\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n","protected":false},"author":805,"featured_media":7037,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"6aec0d86568819715ab4c093","post_meta_title":"","ai_synopsis":"","_sf_experience":"","_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"sf_content_type":[],"blog":[72,53,94],"coauthors":[8],"class_list":["post-6836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-ceo","blog-crm-analytics","blog-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0 - Salesforce<\/title>\n<meta name=\"description\" content=\"CRM \uad6c\ucd95 \ube44\uc6a9\uc740 \ub2e8\uc21c \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \uc678\uc5d0 \uad6c\ucd95\u00b7\uc6b4\uc601\ube44\uae4c\uc9c0 \uace0\ub824\ud55c \ucd1d\uc18c\uc720\ube44\uc6a9(TCO)\uc73c\ub85c \ubd10\uc57c \ud569\ub2c8\ub2e4. \uae30\uc5c5 \uaddc\ubaa8\ubcc4 \uc694\uae08\uc81c \uc120\ud0dd \uae30\uc900\uacfc \uacfc\uae08 \ubc29\uc2dd, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \uc218\ub9bd \uac00\uc774\ub4dc\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0\" \/>\n<meta property=\"og:description\" content=\"CRM \uad6c\ucd95 \ube44\uc6a9\uc740 \ub2e8\uc21c \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \uc678\uc5d0 \uad6c\ucd95\u00b7\uc6b4\uc601\ube44\uae4c\uc9c0 \uace0\ub824\ud55c \ucd1d\uc18c\uc720\ube44\uc6a9(TCO)\uc73c\ub85c \ubd10\uc57c \ud569\ub2c8\ub2e4. \uae30\uc5c5 \uaddc\ubaa8\ubcc4 \uc694\uae08\uc81c \uc120\ud0dd \uae30\uc900\uacfc \uacfc\uae08 \ubc29\uc2dd, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \uc218\ub9bd \uac00\uc774\ub4dc\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/?brand_redir=104100972116098#\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-05T05:04:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-05T05:04:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/10\/2_-\ub3c4\uc785-\ube44\uc6a9.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1671\" \/>\n\t<meta property=\"og:image:height\" content=\"941\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Salesforce Korea\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\uae00\uc4f4\uc774\" \/>\n\t<meta name=\"twitter:data1\" content=\"Salesforce Korea\" \/>\n\t<meta name=\"twitter:label2\" content=\"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04\" \/>\n\t<meta name=\"twitter:data2\" content=\"10\ubd84\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/\"},\"author\":[{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#\\\/schema\\\/person\\\/image\\\/6a2eaeaff1fe89a20af388fa12e0a8d6\"}],\"headline\":\"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0\",\"datePublished\":\"2026-11-05T05:04:19+00:00\",\"dateModified\":\"2026-11-05T05:04:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/\"},\"wordCount\":73,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/31\\\/2026\\\/10\\\/2_-\ub3c4\uc785-\ube44\uc6a9.png\",\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/\",\"name\":\"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0 - Salesforce\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/31\\\/2026\\\/10\\\/2_-\ub3c4\uc785-\ube44\uc6a9.png\",\"datePublished\":\"2026-11-05T05:04:19+00:00\",\"dateModified\":\"2026-11-05T05:04:21+00:00\",\"description\":\"CRM \uad6c\ucd95 \ube44\uc6a9\uc740 \ub2e8\uc21c \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \uc678\uc5d0 \uad6c\ucd95\u00b7\uc6b4\uc601\ube44\uae4c\uc9c0 \uace0\ub824\ud55c \ucd1d\uc18c\uc720\ube44\uc6a9(TCO)\uc73c\ub85c \ubd10\uc57c \ud569\ub2c8\ub2e4. \uae30\uc5c5 \uaddc\ubaa8\ubcc4 \uc694\uae08\uc81c \uc120\ud0dd \uae30\uc900\uacfc \uacfc\uae08 \ubc29\uc2dd, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \uc218\ub9bd \uac00\uc774\ub4dc\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/31\\\/2026\\\/10\\\/2_-\ub3c4\uc785-\ube44\uc6a9.png\",\"contentUrl\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/31\\\/2026\\\/10\\\/2_-\ub3c4\uc785-\ube44\uc6a9.png\",\"width\":1671,\"height\":941},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/crm-implementation-cost\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/\",\"name\":\"Salesforce\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ko-KR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#organization\",\"name\":\"Blog ko-KR\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/31\\\/2026\\\/08\\\/Salesforce-logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/31\\\/2026\\\/08\\\/Salesforce-logo.jpg\",\"width\":4000,\"height\":2250,\"caption\":\"Blog ko-KR\"},\"image\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/salesforce\\\/?brand_redir=104100972116098#\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/salesforce\\\/posts\\\/?feedView=all\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/#\\\/schema\\\/person\\\/image\\\/6a2eaeaff1fe89a20af388fa12e0a8d6\",\"name\":\"Salesforce Korea\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/?s=96&d=mm&r=g23494c9101089ad44ae88ce9d2f56aac\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/?s=96&d=mm&r=g\",\"caption\":\"Salesforce Korea\"},\"url\":\"https:\\\/\\\/www.salesforce.com\\\/kr\\\/blog\\\/author\\\/salesforce\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0 - Salesforce","description":"CRM \uad6c\ucd95 \ube44\uc6a9\uc740 \ub2e8\uc21c \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \uc678\uc5d0 \uad6c\ucd95\u00b7\uc6b4\uc601\ube44\uae4c\uc9c0 \uace0\ub824\ud55c \ucd1d\uc18c\uc720\ube44\uc6a9(TCO)\uc73c\ub85c \ubd10\uc57c \ud569\ub2c8\ub2e4. \uae30\uc5c5 \uaddc\ubaa8\ubcc4 \uc694\uae08\uc81c \uc120\ud0dd \uae30\uc900\uacfc \uacfc\uae08 \ubc29\uc2dd, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \uc218\ub9bd \uac00\uc774\ub4dc\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/","og_locale":"ko_KR","og_type":"article","og_title":"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0","og_description":"CRM \uad6c\ucd95 \ube44\uc6a9\uc740 \ub2e8\uc21c \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \uc678\uc5d0 \uad6c\ucd95\u00b7\uc6b4\uc601\ube44\uae4c\uc9c0 \uace0\ub824\ud55c \ucd1d\uc18c\uc720\ube44\uc6a9(TCO)\uc73c\ub85c \ubd10\uc57c \ud569\ub2c8\ub2e4. \uae30\uc5c5 \uaddc\ubaa8\ubcc4 \uc694\uae08\uc81c \uc120\ud0dd \uae30\uc900\uacfc \uacfc\uae08 \ubc29\uc2dd, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \uc218\ub9bd \uac00\uc774\ub4dc\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.","og_url":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/?brand_redir=104100972116098#","article_published_time":"2026-11-05T05:04:19+00:00","article_modified_time":"2026-11-05T05:04:21+00:00","og_image":[{"width":1671,"height":941,"url":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/10\/2_-\ub3c4\uc785-\ube44\uc6a9.png","type":"image\/png"}],"author":"Salesforce Korea","twitter_card":"summary_large_image","twitter_misc":{"\uae00\uc4f4\uc774":"Salesforce Korea","\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04":"10\ubd84"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/image\/6a2eaeaff1fe89a20af388fa12e0a8d6"}],"headline":"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0","datePublished":"2026-11-05T05:04:19+00:00","dateModified":"2026-11-05T05:04:21+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/"},"wordCount":73,"commentCount":0,"publisher":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/10\/2_-\ub3c4\uc785-\ube44\uc6a9.png","inLanguage":"ko-KR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/","url":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/","name":"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0 - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/10\/2_-\ub3c4\uc785-\ube44\uc6a9.png","datePublished":"2026-11-05T05:04:19+00:00","dateModified":"2026-11-05T05:04:21+00:00","description":"CRM \uad6c\ucd95 \ube44\uc6a9\uc740 \ub2e8\uc21c \ub77c\uc774\uc120\uc2a4 \ube44\uc6a9 \uc678\uc5d0 \uad6c\ucd95\u00b7\uc6b4\uc601\ube44\uae4c\uc9c0 \uace0\ub824\ud55c \ucd1d\uc18c\uc720\ube44\uc6a9(TCO)\uc73c\ub85c \ubd10\uc57c \ud569\ub2c8\ub2e4. \uae30\uc5c5 \uaddc\ubaa8\ubcc4 \uc694\uae08\uc81c \uc120\ud0dd \uae30\uc900\uacfc \uacfc\uae08 \ubc29\uc2dd, \uc5f0\ucc28\ubcc4 \uc608\uc0b0 \uc218\ub9bd \uac00\uc774\ub4dc\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.","breadcrumb":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/"]}]},{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/#primaryimage","url":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/10\/2_-\ub3c4\uc785-\ube44\uc6a9.png","contentUrl":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/10\/2_-\ub3c4\uc785-\ube44\uc6a9.png","width":1671,"height":941},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/kr\/blog\/crm-implementation-cost\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.salesforce.com\/kr\/blog\/"},{"@type":"ListItem","position":2,"name":"CRM \uad6c\ucd95 \ube44\uc6a9 \uac00\uc774\ub4dc \ucd1d\uc815\ub9ac: \uc694\uae08\uc81c\ubd80\ud130 \uacfc\uae08 \ubc29\uc2dd\u00b7\uc5f0\ucc28\ubcc4 \uc608\uc0b0\uae4c\uc9c0"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/kr\/blog\/#website","url":"https:\/\/www.salesforce.com\/kr\/blog\/","name":"Salesforce","description":"","publisher":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/kr\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ko-KR"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/kr\/blog\/#organization","name":"Blog ko-KR","url":"https:\/\/www.salesforce.com\/kr\/blog\/","logo":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Salesforce-logo.jpg","contentUrl":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/08\/Salesforce-logo.jpg","width":4000,"height":2250,"caption":"Blog ko-KR"},"image":{"@id":"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/?brand_redir=104100972116098#","https:\/\/www.linkedin.com\/company\/salesforce\/posts\/?feedView=all"]},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/kr\/blog\/#\/schema\/person\/image\/6a2eaeaff1fe89a20af388fa12e0a8d6","name":"Salesforce Korea","image":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g23494c9101089ad44ae88ce9d2f56aac","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"Salesforce Korea"},"url":"https:\/\/www.salesforce.com\/kr\/blog\/author\/salesforce\/"}]}},"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/kr\/blog","push-errors":false,"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/10\/2_-\ub3c4\uc785-\ube44\uc6a9.png","_links":{"self":[{"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/posts\/6836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/users\/805"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/comments?post=6836"}],"version-history":[{"count":20,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/posts\/6836\/revisions"}],"predecessor-version":[{"id":7134,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/posts\/6836\/revisions\/7134"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/media\/7037"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/media?parent=6836"}],"wp:term":[{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/sf_content_type?post=6836"},{"taxonomy":"blog","embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/blog?post=6836"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/kr\/blog\/wp-json\/wp\/v2\/coauthors?post=6836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}