{"id":6988,"date":"2026-11-05T15:25:30","date_gmt":"2026-11-05T06:25:30","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=6988"},"modified":"2026-11-05T15:25:32","modified_gmt":"2026-11-05T06:25:32","slug":"how-salesforce-runs-events","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/how-salesforce-runs-events\/","title":{"rendered":"\ub9c8\ucf00\ud305 \uc774\ubca4\ud2b8 \uc131\uacf5 \uc804\ub7b5: \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 AI\u00b7\ub370\uc774\ud130\ub85c \uc774\ubca4\ud2b8\ub97c \uc5b4\ub5bb\uac8c \uc6b4\uc601\ud560\uae4c?"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>\uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\ub294 \uc774\ubca4\ud2b8 \ubaa9\ud45c\ub97c <strong>V2MOM\uc73c\ub85c \ud569\uc758<\/strong>\ud558\uace0, \ubaa8\uac1d\u00b7\ub4f1\ub85d\u00b7\ud604\uc7a5\u00b7\uc0ac\ud6c4\u00b7\uc6b4\uc601 \uc804 \uacfc\uc815\uc5d0 \uc790\uc0ac \uc81c\ud488(Data 360, Marketing Cloud, Sales Cloud, Agentforce, Slack)\uc744 \uc9c1\uc811 \uc4f0\ub294 <strong>Customer Zero<\/strong> \ubc29\uc2dd\uc73c\ub85c \uc6b4\uc601\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\ubc1c\ud45c \uae30\uc900 AI \uc138\uc158 \ucd94\ucc9c(Trail Maps)\uc73c\ub85c <strong>\ucc38\uc11d\ub960\uc774 30% \uc99d\uac00<\/strong>\ud588\uace0, AI \ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1\u00b7\ub77c\uc6b0\ud305\uc740 <strong>20\ucd08 \uc548\uc5d0<\/strong> \ub05d\ub0a9\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc601\uc5c5 \uae30\ud68c\uac00 \uc788\ub294 \uace0\uac1d\uc740 \uc774\ubca4\ud2b8\uc5d0 \ucc38\uc5ec\ud558\uba74 <strong>\uac70\ub798 \uc131\uc0ac \uac00\ub2a5\uc131\uc774 5\ubc30<\/strong>\uc785\ub2c8\ub2e4. \uadf8\ub798\uc11c \ubaa8\uac1d\ubd80\ud130 \uc601\uc5c5 \ud314\ub85c\uc5c5\uae4c\uc9c0\ub97c \ud558\ub098\uc758 \ud750\ub984\uc73c\ub85c \uc124\uacc4\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<h2 id=\"h-\ud589\uc0ac\uac00-\ub05d\ub09c-\ub2e4\uc74c-\ub0a0-\uc544\uce68-\ub9c8\ucf00\ud130\ub294-\uc5b4\ub5a4-\uace0\ubbfc\uc744-\ud558\ub098\uc694\" class=\"wp-block-heading has-white-color has-text-color has-background has-link-color wp-elements-1\" style=\"background:linear-gradient(135deg,rgb(2,42,192) 0%,rgb(6,106,254) 51%,rgb(0,179,255) 100%)\"><strong>\ud589\uc0ac\uac00 \ub05d\ub09c \ub2e4\uc74c \ub0a0 \uc544\uce68, \ub9c8\ucf00\ud130\ub294 \uc5b4\ub5a4 \uace0\ubbfc\uc744 \ud558\ub098\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\ud589\uc0ac \ub2f9\uc77c\uc758 \ubd81\uc801\uc784\uc774 \uc9c0\ub098\uac00\uace0 \ub2e4\uc74c \ub0a0 \uc544\uce68 \uc790\ub9ac\uc5d0 \uc549\uc73c\uba74, \uc774\ubca4\ud2b8\ub97c \uc900\ube44\ud574 \ubcf8 \ub9c8\ucf00\ud130\ub77c\uba74 \ub204\uad6c\ub098 \ube44\uc2b7\ud55c \uc0dd\uac01\uc744 \ud569\ub2c8\ub2e4. \uc624\ub298 \uc624\uc2e0 \ubd84\ub4e4\uc740 \uc815\ub9d0 \ud544\uc694\ud55c \uc774\uc57c\uae30\ub97c \ub4e3\uace0 \uac00\uc168\uc744\uae4c, \uc601\uc5c5\ud300\uc740 \uc774 \uc5f4\uae30\uac00 \uc2dd\uae30 \uc804\uc5d0 \uc5f0\ub77d\uc744 \ub4dc\ub9b4 \uc218 \uc788\uc744\uae4c. \uba87 \ub2ec\uc744 \uc900\ube44\ud55c \ub9cc\ud07c \uc774 \uc9c8\ubb38\uc774 \ub354 \ubb34\uac81\uac8c \ub290\uaef4\uc9d1\ub2c8\ub2e4. \uc2e4\uc81c\ub85c \ubc1c\ud45c\uc5d0\uc11c \uc778\uc6a9\ud55c <a href=\"https:\/\/www.salesforce.com\/kr\/marketing\/resources\/state-of-marketing-report\/\" data-type=\"link\" data-id=\"https:\/\/www.salesforce.com\/kr\/marketing\/resources\/state-of-marketing-report\/\">2026\ub144 \uae00\ub85c\ubc8c \ub9c8\ucf00\ud305 \ub9ac\ud3ec\ud2b8<\/a>\uc5d0\uc11c\ub3c4 \ub9c8\ucf00\ud130\uc758 46%\uac00 \uace0\uac1d \ub2c8\uc988\uc5d0 \ub9de\ub294 \ucf58\ud150\uce20 \uc81c\uacf5\uc744, 40%\uac00 \uc2e4\uc2dc\uac04 \ub9c8\ucf00\ud305 \ub370\uc774\ud130 \ud655\ubcf4\ub97c \uc5b4\ub824\uc6b4 \uacfc\uc81c\ub85c \uaf3d\uc558\uc2b5\ub2c8\ub2e4. \uc800\ud76c\ub9cc\uc758 \uace0\ubbfc\uc774 \uc544\ub2c8\uc5c8\ub358 \uc148\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ucf54\ub9ac\uc544 \ub9c8\ucf00\ud305\ud300\ub3c4 \uace0\uac1d \uc774\ubca4\ud2b8 \uc6d4\ub4dc\ud22c\uc5b4 \ucf54\ub9ac\uc544\ub97c \uc900\ube44\ud558\uba70 \uac19\uc740 \uace0\ubbfc\uc744 \ud588\uace0, \uadf8 \ub2f5\uc744 \uba40\ub9ac\uc11c \ucc3e\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uac00 \uace0\uac1d\uc5d0\uac8c \uad8c\ud558\ub294 \uc81c\ud488\uc744 \uc6b0\ub9ac \ud589\uc0ac\uc5d0 \uba3c\uc800 \uc368 \ubcf4\uae30\ub85c \ud588\uc2b5\ub2c8\ub2e4. \uc774\ub978\ubc14 &#8216;Customer Zero&#8217;\uc785\ub2c8\ub2e4. \uc601\uc5c5 \uae30\ud68c\uac00 \uc788\ub294 \uace0\uac1d\uc774 \uc774\ubca4\ud2b8\uc5d0 \uc624\uc2dc\uba74 \uac70\ub798 \uc131\uc0ac \uac00\ub2a5\uc131\uc774 5\ubc30\uac00 \ub41c\ub2e4\ub294 \uc22b\uc790\uac00 \uc788\uc5c8\uae30\uc5d0, \uadf8 \ub9cc\ub0a8\uc744 \ud55c \ubc88\uc758 \ud589\uc0ac\ub85c \ub05d\ub0b4\uc9c0 \uc54a\uace0 \ubaa8\uac1d\ubd80\ud130 \ud604\uc7a5, \uadf8\ub9ac\uace0 \uadf8 \ud6c4\uc758 \uc601\uc5c5 \ud314\ub85c\uc5c5\uae4c\uc9c0 \ud558\ub098\uc758 \uc774\uc57c\uae30\ub85c \uc774\uc5b4 \ubcf4\uace0 \uc2f6\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uae00\uc740 \uadf8 \uc900\ube44 \uacfc\uc815\uc5d0\uc11c \uc800\ud76c\uac00 \ubb34\uc5c7\uc744 \ubbff\uace0, \uc5b4\ub5bb\uac8c \uc124\uacc4\ud588\ub294\uc9c0\ub97c \uc194\uc9c1\ud558\uac8c \ud480\uc5b4 \uc4f4 \uae30\ub85d\uc785\ub2c8\ub2e4. \ube44\uc2b7\ud55c \uc219\uc81c\ub97c \uc548\uace0 \uacc4\uc2e0 \ubd84\uaed8 \uc791\uc740 \ucc38\uace0\uc11c\uac00 \ub418\uba74 \uc88b\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><em>\uc774 \uae00\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\ucf54\ub9ac\uc544 \ub9c8\ucf00\ud305 \uc138\uc158 &#8220;\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc5b4\ub5bb\uac8c \ub9c8\ucf00\ud305\uc744 \ud558\ub294\uac00&#8221; \uc911 <strong>[Event Strategy] \ub9c8\ucf00\ud305 \uc774\ubca4\ud2b8\ub97c \uc131\uacf5\uc73c\ub85c \uc774\ub044\ub294 \uc2e4\ud589 \uc804\ub7b5\uacfc MarTech(Strategic Event<\/strong>, Senior Lead \ubc1c\ud45c)\ub97c \uc815\ub9ac\ud55c \uac83\uc785\ub2c8\ub2e4.<\/em><\/p>\n\n\n\n<h2 id=\"h-\uc65c-\uc138\uc77c\uc988\ud3ec\uc2a4\ub294-\uc774\ubca4\ud2b8\uc5d0-\ud22c\uc790\ud558\ub098\uc694\" class=\"wp-block-heading has-white-color has-text-color has-background has-link-color wp-elements-2\" style=\"background:linear-gradient(135deg,rgb(2,42,192) 0%,rgb(6,106,254) 51%,rgb(0,179,255) 100%)\"><strong>\uc65c \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc774\ubca4\ud2b8\uc5d0 \ud22c\uc790\ud558\ub098\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc774\ubca4\ud2b8\uc5d0 \ud22c\uc790\ud558\ub294 \uc774\uc720\ub294 \uc774\ubca4\ud2b8\uac00 <strong>\uba54\uc2dc\uc9c0 \uc804\ud30c\uc640 \ub9e4\ucd9c \uc99d\ub300<\/strong>\ub97c \ud568\uaed8 \uc774\ub04c\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \ubc1c\ud45c\uc5d0 \ub530\ub974\uba74 \uc601\uc5c5 \uae30\ud68c\uac00 \uc788\ub294 \uace0\uac1d\uc740 \uc774\ubca4\ud2b8\uc5d0 \ucc38\uc5ec\ud558\uba74 \uac70\ub798 \uc131\uc0ac \uac00\ub2a5\uc131\uc774 <strong>5\ubc30<\/strong>\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aece04ee6271&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aece04ee6271\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"574\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_92bb8b.png?w=1024\" alt=\"\" class=\"wp-image-7006\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_92bb8b.png 3022w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_92bb8b.png?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_92bb8b.png?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_92bb8b.png?w=1024&amp;h=574 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_92bb8b.png?w=1536&amp;h=861 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_92bb8b.png?w=2048&amp;h=1148 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_92bb8b.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u25b2 \uc774\ubca4\ud2b8 \ucc38\uc5ec \uace0\uac1d\uc758 \uac70\ub798 \uc131\uc0ac \uac00\ub2a5\uc131 5\ubc30<\/em><\/p>\n\n\n\n<h2 id=\"h-\uc774\ubca4\ud2b8-\uace0\uac1d-\uc5ec\uc815\uc740-\uc5b4\ub5bb\uac8c-\uad6c\uc131\ub418\ub098\uc694\" class=\"wp-block-heading has-white-color has-text-color has-background has-link-color wp-elements-3\" style=\"background:linear-gradient(135deg,rgb(2,42,192) 0%,rgb(6,106,254) 51%,rgb(0,179,255) 100%)\"><strong>\uc774\ubca4\ud2b8 \uace0\uac1d \uc5ec\uc815\uc740 \uc5b4\ub5bb\uac8c \uad6c\uc131\ub418\ub098\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4 \uc6d4\ub4dc\ud22c\uc5b4 \ucf54\ub9ac\uc544\uc758 \uace0\uac1d \uc774\ubca4\ud2b8 \uc5ec\uc815\uc740 \uc0ac\uc804(Pre event), \ud604\uc7a5(During event), \uc0ac\ud6c4(Post event) \uc138 \uad6c\uac04\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<style>\n  .sf-journey-table { max-width: 1060px; margin: 1.5rem auto; font-family: \"Apple SD Gothic Neo\", \"Noto Sans KR\", system-ui, -apple-system, sans-serif; }\n  .sf-journey-table *, .sf-journey-table *::before, .sf-journey-table *::after { box-sizing: border-box; }\n  .sf-journey-table .card { border: 1px solid #dce8f5; border-radius: 14px; overflow: hidden; }\n  .sf-journey-table table { width: 100%; border-collapse: collapse; table-layout: fixed; margin: 0; }\n  .sf-journey-table col.col-phase    { width: 32%; }\n  .sf-journey-table col.col-activity { width: 68%; }\n\n  .sf-journey-table thead tr { background: linear-gradient(90deg, #022AC0 0%, #066AFE 50%, #00B3FF 100%); }\n  .sf-journey-table thead th {\n    padding: 11px 20px;\n    text-align: left;\n    vertical-align: middle;\n    font-size: 11.5px;\n    font-weight: 700;\n    letter-spacing: 0.05em;\n    text-transform: uppercase;\n    color: #ffffff;\n    border: none;\n  }\n\n  .sf-journey-table tbody tr { border-bottom: 1px solid #dce8f5; }\n  .sf-journey-table tbody tr:last-child { border-bottom: none; }\n  .sf-journey-table tbody tr:nth-child(odd)  { background: #ffffff; }\n  .sf-journey-table tbody tr:nth-child(even) { background: #fafcff; }\n\n  .sf-journey-table tbody th,\n  .sf-journey-table tbody td {\n    padding: 10px 20px;\n    vertical-align: top;\n    text-align: left;\n    font-size: 13px;\n    word-break: keep-all;\n    overflow-wrap: break-word;\n    border: none;\n  }\n  .sf-journey-table tbody th { font-weight: 700; color: #022AC0; }\n  .sf-journey-table tbody td { font-weight: 500; color: #374151; }\n<\/style>\n\n<div class=\"sf-journey-table\">\n  <div class=\"card\">\n    <table>\n      <caption style=\"position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);\">\uc138\uc77c\uc988\ud3ec\uc2a4 \uc6d4\ub4dc\ud22c\uc5b4 \ucf54\ub9ac\uc544 \uace0\uac1d \uc774\ubca4\ud2b8 \uc5ec\uc815: \uc0ac\uc804, \ud604\uc7a5, \uc0ac\ud6c4 \uad6c\uac04\ubcc4 \uc8fc\uc694 \ud65c\ub3d9<\/caption>\n      <colgroup>\n        <col class=\"col-phase\">\n        <col class=\"col-activity\">\n      <\/colgroup>\n      <thead>\n        <tr>\n          <th scope=\"col\">\uad6c\uac04<\/th>\n          <th scope=\"col\">\uc8fc\uc694 \ud65c\ub3d9<\/th>\n        <\/tr>\n      <\/thead>\n      <tbody>\n        <tr>\n          <th scope=\"row\">Pre event<\/th>\n          <td>\uc18c\uc15c \ubc84\uc988, \uc624\uac00\ub2c9\u00b7\uc720\ub8cc \ubaa8\uac1d, \uc774\ubca4\ud2b8 \ub4f1\ub85d<\/td>\n        <\/tr>\n        <tr>\n          <th scope=\"row\">During event<\/th>\n          <td>\ud604\uc7a5 \ud65c\uc131\ud654(Onsite Activation), \ubaa8\ubc14\uc77c \uc774\ubca4\ud2b8, \uc124\ubb38<\/td>\n        <\/tr>\n        <tr>\n          <th scope=\"row\">Post event<\/th>\n          <td>\uc601\uc5c5 \ud314\ub85c\uc5c5, \uc628\ub514\ub9e8\ub4dc \ucea0\ud398\uc778, \uc774\ubca4\ud2b8 \uc131\uacfc \ubd84\uc11d<\/td>\n        <\/tr>\n      <\/tbody>\n    <\/table>\n  <\/div>\n<\/div>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aece04ee6eaa&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aece04ee6eaa\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"575\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_571b62.png?w=1024\" alt=\"\" class=\"wp-image-7009\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_571b62.png 3020w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_571b62.png?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_571b62.png?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_571b62.png?w=1024&amp;h=575 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_571b62.png?w=1536&amp;h=863 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_571b62.png?w=2048&amp;h=1150 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_571b62.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u25b2 \uc6d4\ub4dc\ud22c\uc5b4 \ucf54\ub9ac\uc544 \uc0ac\uc804\u00b7\ud604\uc7a5\u00b7\uc0ac\ud6c4 \uace0\uac1d \uc774\ubca4\ud2b8 \uc5ec\uc815<\/em><\/p>\n\n\n\n<h2 id=\"h-\uc774\ubca4\ud2b8-\ucf58\ud150\uce20\uc640-\uad6c\uc870\ub294-\uc5b4\ub5bb\uac8c-\uae30\ud68d\ud558\ub098\uc694\" class=\"wp-block-heading has-white-color has-text-color has-background has-link-color wp-elements-4\" style=\"background:linear-gradient(135deg,rgb(2,42,192) 0%,rgb(6,106,254) 51%,rgb(0,179,255) 100%)\"><strong>\uc774\ubca4\ud2b8 \ucf58\ud150\uce20\uc640 \uad6c\uc870\ub294 \uc5b4\ub5bb\uac8c \uae30\ud68d\ud558\ub098\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 V2MOM, Narrative, Product, Content\uc758 4\ub2e8\uacc4\ub85c \uc774\ubca4\ud2b8 \ucf58\ud150\uce20\ub97c \uae30\ud68d\ud569\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/kr\/marketing\/resources\/state-of-marketing-report\/\">\ub9c8\ucf00\ud130\uc758 46%\uac00 \uace0\uac1d \ub2c8\uc988\uc5d0 \ub9de\ub294 \ucf58\ud150\uce20 \uc81c\uacf5\uc744 \uc5b4\ub835\ub2e4\uace0 \ub2f5\ud55c \ub9cc\ud07c<\/a>, \ubaa9\ud45c \ud569\uc758\ubd80\ud130 \uc2dc\uc791\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\ube44\uc804 \uc218\ub9bd(V2MOM):<\/strong> \ub2ec\uc131\ud558\uace0 \uc2f6\uc740 \uad81\uadf9\uc801 \ubaa9\ud45c(Vision), \uac00\uc7a5 \uc911\uc694\ud55c \uac00\uce58\u00b7\uc9c0\uce68(Values), \ud575\uc2ec \uc561\uc158(Methods), \uadf9\ubcf5\ud574\uc57c \ud560 \uacfc\uc81c(Obstacles), \uc131\uacf5 \uc9c0\ud45c(Measures). \ubaa9\ud45c\uc640 \uc6b0\uc120\uc21c\uc704\ub97c \uc804\uc0ac\uc801\uc73c\ub85c \uc815\ub82c\ud558\ub294 \ud504\ub808\uc784\uc6cc\ud06c\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>Narrative:<\/strong> \uc774\ubca4\ud2b8 \uc2a4\ud1a0\ub9ac\uc640 \uba54\uc2dc\uc9c0 \uad6c\ucd95<\/li>\n\n\n\n<li><strong>Product:<\/strong> \ucd5c\uc2e0 \uc81c\ud488 \uc815\ubcf4 \uacf5\uc720<\/li>\n\n\n\n<li><strong>Content:<\/strong> \uad00\ub828\uc131 \ub192\uc740 \uc0ac\ub840\uc640 \uc2a4\ud53c\ucee4 \uc120\ud0dd<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aece04ee7b7e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aece04ee7b7e\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"575\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_46bb93.png?w=1024\" alt=\"\" class=\"wp-image-7010\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_46bb93.png 3016w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_46bb93.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_46bb93.png?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_46bb93.png?w=1024&amp;h=575 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_46bb93.png?w=1536&amp;h=863 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_46bb93.png?w=2048&amp;h=1150 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_46bb93.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u25b2 V2MOM 5\uac00\uc9c0 \uad6c\uc131\uc694\uc18c<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ucf58\ud150\uce20 \ubc29\ud5a5\uc740 \ub9c8\ucf00\ud305 \ub2e8\ub3c5\uc774 \uc544\ub2c8\ub77c <strong>Content Committee<\/strong>\uac00 \uc815\ud569\ub2c8\ub2e4. \ud589\uc0ac 7\uac1c\uc6d4 \uc804(T-7M)\ubd80\ud130 \uc601\uc5c5, SE, \ub9c8\ucf00\ud305 \ub4f1 \uac01 \uae30\ub2a5 \ub300\ud45c\uac00 \ucc38\uc5ec\ud574 \uc804\uc0ac \ube44\uc988\ub2c8\uc2a4 \ub2c8\uc988\ub97c \ubc18\uc601\ud569\ub2c8\ub2e4. \uac01 \uc870\uc9c1\uc740 \uc18c\uc18d \ub300\ud45c\uc5d0\uac8c \uc758\uacac\uc744 \uc804\ub2ec\ud558\uac70\ub098 \uc544\uc774\ub514\uc5b4 \uad50\ud658 \uc591\uc2dd\uc73c\ub85c \uc81c\uc548\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\uc774\ubca4\ud2b8-\uc804-\uacfc\uc815\uc5d0-martech\uc740-\uc5b4\ub5bb\uac8c-\uc4f0\uc774\ub098\uc694\" class=\"wp-block-heading has-white-color has-text-color has-background has-link-color wp-elements-5\" style=\"background:linear-gradient(135deg,rgb(2,42,192) 0%,rgb(6,106,254) 51%,rgb(0,179,255) 100%)\"><strong>\uc774\ubca4\ud2b8 \uc804 \uacfc\uc815\uc5d0 MarTech\uc740 \uc5b4\ub5bb\uac8c \uc4f0\uc774\ub098\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/use-cases\/customer-zero\/\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ubaa8\uac1d, \ub4f1\ub85d, \ud604\uc7a5, \uc0ac\ud6c4, \uc6b4\uc601 \ub2e4\uc12f \ub2e8\uacc4\ub9c8\ub2e4 \uc790\uc0ac MarTech \uc81c\ud488\uc744 \uc9c1\uc811 \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/a> \uc911\uc2ec\uc5d0\ub294 \ud769\uc5b4\uc9c4 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud574 \ub9c8\ucf00\ud305\u00b7\uc601\uc5c5\u00b7\uc11c\ube44\uc2a4\uc5d0 \uc5f0\uacb0\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub370\uc774\ud130 \ud50c\ub7ab\ud3fc <strong><a href=\"https:\/\/www.salesforce.com\/kr\/data\/\">Data 360<\/a><\/strong>\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<style>\n  .sf-martech-table { max-width: 1060px; margin: 1.5rem auto; font-family: \"Apple SD Gothic Neo\", \"Noto Sans KR\", system-ui, -apple-system, sans-serif; }\n  .sf-martech-table *, .sf-martech-table *::before, .sf-martech-table *::after { box-sizing: border-box; }\n  .sf-martech-table .card { border: 1px solid #dce8f5; border-radius: 14px; overflow: hidden; }\n  .sf-martech-table table { width: 100%; border-collapse: collapse; table-layout: fixed; margin: 0; }\n  .sf-martech-table col.col-stage   { width: 18%; }\n  .sf-martech-table col.col-product { width: 38%; }\n  .sf-martech-table col.col-action  { width: 44%; }\n\n  .sf-martech-table thead tr { background: linear-gradient(90deg, #022AC0 0%, #066AFE 50%, #00B3FF 100%); }\n  .sf-martech-table thead th {\n    padding: 11px 20px;\n    text-align: left;\n    vertical-align: middle;\n    font-size: 11.5px;\n    font-weight: 700;\n    letter-spacing: 0.05em;\n    text-transform: uppercase;\n    color: #ffffff;\n    border: none;\n  }\n\n  .sf-martech-table tbody tr { border-bottom: 1px solid #dce8f5; }\n  .sf-martech-table tbody tr:last-child { border-bottom: none; }\n  .sf-martech-table tbody tr:nth-child(odd)  { background: #ffffff; }\n  .sf-martech-table tbody tr:nth-child(even) { background: #fafcff; }\n\n  .sf-martech-table tbody th,\n  .sf-martech-table tbody td {\n    padding: 10px 20px;\n    vertical-align: top;\n    text-align: left;\n    font-size: 13px;\n    word-break: keep-all;\n    overflow-wrap: break-word;\n    border: none;\n  }\n  .sf-martech-table tbody th { font-weight: 700; color: #022AC0; }\n  .sf-martech-table tbody td.product { font-weight: 700; color: #1a1a2e; }\n  .sf-martech-table tbody td.action  { font-weight: 500; color: #374151; }\n<\/style>\n\n<div class=\"sf-martech-table\">\n  <div class=\"card\">\n    <table>\n      <caption style=\"position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);\">\uc138\uc77c\uc988\ud3ec\uc2a4 \uc774\ubca4\ud2b8 \uc6b4\uc601 \ub2e8\uacc4\ubcc4 \uc0ac\uc6a9 \uc81c\ud488\uacfc \ud65c\uc6a9 \ubc29\ubc95<\/caption>\n      <colgroup>\n        <col class=\"col-stage\">\n        <col class=\"col-product\">\n        <col class=\"col-action\">\n      <\/colgroup>\n      <thead>\n        <tr>\n          <th scope=\"col\">\ub2e8\uacc4<\/th>\n          <th scope=\"col\">\uc0ac\uc6a9 \uc81c\ud488<\/th>\n          <th scope=\"col\">\ubb34\uc5c7\uc744 \ud558\ub098<\/th>\n        <\/tr>\n      <\/thead>\n      <tbody>\n        <tr>\n          <th scope=\"row\">\ubaa8\uac1d<\/th>\n          <td class=\"product\">Data 360, Marketing Cloud<\/td>\n          <td class=\"action\">\uad00\uc2ec\uc0ac \uae30\ubc18 \uc138\ubd84\ud654, \uac1c\uc778\ud654 \uc774\uba54\uc77c<\/td>\n        <\/tr>\n        <tr>\n          <th scope=\"row\">\ub4f1\ub85d<\/th>\n          <td class=\"product\">Sales Cloud<\/td>\n          <td class=\"action\">\uc2e4\uc2dc\uac04 \ub4f1\ub85d \ubd84\uc11d, \uc601\uc5c5 \uc0ac\uc804 \ud314\ub85c\uc5c5<\/td>\n        <\/tr>\n        <tr>\n          <th scope=\"row\">\ud604\uc7a5<\/th>\n          <td class=\"product\">Data 360, Personalization, Agentforce<\/td>\n          <td class=\"action\">AI \uc138\uc158 \ucd94\ucc9c, \uc138\uc158 \uc694\uc57d, \ub124\uc784\ud0dd \uc5ec\uc815 \ud2b8\ub798\ud0b9<\/td>\n        <\/tr>\n        <tr>\n          <th scope=\"row\">\uc0ac\ud6c4<\/th>\n          <td class=\"product\">Data 360, Flow, Sales Cloud<\/td>\n          <td class=\"action\">AI \ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1\uacfc \ub77c\uc6b0\ud305<\/td>\n        <\/tr>\n        <tr>\n          <th scope=\"row\">\uc6b4\uc601<\/th>\n          <td class=\"product\">Slack<\/td>\n          <td class=\"action\">\ucc44\ub110\u00b7Canvas\u00b7Slack AI<\/td>\n        <\/tr>\n      <\/tbody>\n    <\/table>\n  <\/div>\n<\/div>\n\n\n\n<h3 id=\"h-1-\ubaa8\uac1d-\uad00\uc2ec\uc0ac-\uae30\ubc18-\uac1c\uc778\ud654-\uc774\uba54\uc77c\uc740-\uc5b4\ub5bb\uac8c-\ud558\ub098\uc694\" class=\"wp-block-heading\">1) \ubaa8\uac1d: \uad00\uc2ec\uc0ac \uae30\ubc18 \uac1c\uc778\ud654 \uc774\uba54\uc77c\uc740 \uc5b4\ub5bb\uac8c \ud558\ub098\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 Data 360\uc5d0 \ud1b5\ud569\ud55c \uace0\uac1d \ub370\uc774\ud130\ub85c \uad00\uc2ec\uc0ac \uae30\ubc18 \uac1c\uc778\ud654 \uc774\uba54\uc77c\uc744 \ubcf4\ub0c5\ub2c8\ub2e4. \ub9c8\ucf00\ud130\uc758 73%\uac00 \uac1c\uc778\ud654\ub41c \uba54\uc2dc\uc9c0\ub97c \uae30\ub300\ud569\ub2c8\ub2e4. Data 360\uc5d0 \ud68c\uc0ac\u00b7\uc18c\uc18d\u00b7\uc9c1\uae09, \uc774\ubca4\ud2b8\u00b7\uc6e8\ube44\ub098\u00b7eBook \ucc38\uc5ec \uc774\ub825, \uc601\uc5c5 \uacc4\uc57d \uc815\ubcf4\ub97c \ubaa8\uc73c\uace0, <a href=\"https:\/\/www.salesforce.com\/kr\/marketing\/\">Marketing Cloud<\/a>\uc5d0\uc11c \uad00\uc2ec \uc81c\ud488(\ub514\uc9c0\ud138 \uc601\uc5c5 \uad00\ub9ac, \uace0\uac1d \uc13c\ud130 \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305 \uc790\ub3d9\ud654, \uc774\ucee4\uba38\uc2a4 \uad6c\ucd95), \uc0b0\uc5c5\uad70, \uae30\uc5c5 \uaddc\ubaa8\ub85c \uc138\ubd84\ud654\ud574 \ub9de\ucda4 \uc774\uba54\uc77c\uc744 \ubcf4\ub0c5\ub2c8\ub2e4. \uc774\uba54\uc77c\uc740 <strong>\ucf58\ud150\uce20 \uc2a4\ucf54\uc5b4\ub9c1 \u2192 \ud37c\ud3ec\uba3c\uc2a4 \ub9ac\ubdf0 \u2192 \ucf58\ud150\uce20 \ucd5c\uc801\ud654 \u2192 \ud37c\ube14\ub9ac\uc2dc<\/strong>\ub97c \ubc18\ubcf5\ud574 \uac1c\uc120\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uacfc\uc815\uc740 \ud55c \ubc88\uc73c\ub85c \ub05d\ub098\uc9c0 \uc54a\uace0, \uc131\uacfc\ub97c \ubcf4\uba70 \ub2e4\uc74c \ubc1c\uc1a1\uc758 \ucf58\ud150\uce20\ub97c \uace0\uce58\ub294 \ud55c \ubc14\ud034\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ucd08\uccad \uc774\uba54\uc77c\uc740<a href=\"https:\/\/salesforce.com\/kr\/analytics\"> Tableau<\/a>\uc5d0 \uad00\uc2ec \uc788\ub294 \uace0\uac1d, <a href=\"https:\/\/salesforce.com\/kr\/sales\" data-type=\"link\" data-id=\"salesforce.com\/kr\/sales\">Sales Cloud<\/a>\uc5d0 \uad00\uc2ec \uc788\ub294 \uace0\uac1d, <a href=\"https:\/\/salesforce.com\/kr\/blog\/small-business\">\uc2a4\ud0c0\ud2b8\uc5c5<\/a> \uace0\uac1d\uc5d0\uac8c \uac01\uac01 \ub2e4\ub978 \uba54\uc2dc\uc9c0\uc640 \uc774\ubbf8\uc9c0\ub85c \ubc1c\uc1a1\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aece04ee8a4d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aece04ee8a4d\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"575\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_68656c.png?w=1024\" alt=\"\" class=\"wp-image-7020\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_68656c.png 2552w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_68656c.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_68656c.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_68656c.png?w=1024&amp;h=575 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_68656c.png?w=1536&amp;h=863 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_68656c.png?w=2048&amp;h=1151 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_68656c.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u25b2 Data 360\uacfc Marketing Cloud \uae30\ubc18 \uac1c\uc778\ud654 \uc774\uba54\uc77c \uad6c\uc870<\/em><\/p>\n\n\n\n<h3 id=\"h-2-\ub4f1\ub85d-\uc2e4\uc2dc\uac04-\ub4f1\ub85d-\ud604\ud669\uc740-\uc5b4\ub5bb\uac8c-\uc601\uc5c5-\ud314\ub85c\uc5c5\uc73c\ub85c-\uc774\uc5b4\uc9c0\ub098\uc694\" class=\"wp-block-heading\">2) \ub4f1\ub85d: \uc2e4\uc2dc\uac04 \ub4f1\ub85d \ud604\ud669\uc740 \uc5b4\ub5bb\uac8c \uc601\uc5c5 \ud314\ub85c\uc5c5\uc73c\ub85c \uc774\uc5b4\uc9c0\ub098\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub4f1\ub85d DB\uc640 \uc720\uc785 \ucc44\ub110\uc744 \uc2e4\uc2dc\uac04\uc73c\ub85c \ud655\uc778\ud574 \uc601\uc5c5\uc758 \uc0ac\uc804 \ud314\ub85c\uc5c5\uc73c\ub85c \uc5f0\uacb0\ud569\ub2c8\ub2e4. \ub9c8\ucf00\ud130\uc758 40%\uac00 \uc2e4\uc2dc\uac04 \ub9c8\ucf00\ud305 \ub370\uc774\ud130\ub97c \uac16\uace0 \uc788\uc9c0 \uc54a\uc740 \uc0c1\ud669\uc5d0\uc11c, \ub2e4\uc74c \ud56d\ubaa9\uc744 \ubd84\uc11d\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\uc804\uccb4 \ub4f1\ub85d\uc790 \uc218<\/li>\n\n\n\n<li>\uc2e0\uaddc \ub9ac\ub4dc vs \uc774\ubbf8 \ubcf4\uc720\ud55c \ub9ac\ub4dc vs \uae30\uc874 \uace0\uac1d(Tier 1)<\/li>\n\n\n\n<li>\uc0b0\uc5c5\ubcc4\u00b7\uc9c1\uae09\ubcc4\u00b7\uc5c5\ubb34\ubcc4 \ub4f1\ub85d\uc790<\/li>\n\n\n\n<li>\uc601\uc5c5 \ub2f4\ub2f9\uc790\ubcc4 \uc815\ubcf4 \ud68d\ub4dd \uc218<\/li>\n\n\n\n<li>\uc911\uc18c\uae30\uc5c5\u00b7\ub300\uae30\uc5c5 \ud300\ubcc4 \ub4f1\ub85d\uc790<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc601\uc5c5\uc740 Sales Cloud\uc5d0\uc11c \uc2e0\uaddc \uc720\uc785 \ub9ac\uc2a4\ud2b8\uc640 \uc720\uc785 \uacbd\ub85c\ub97c \uc989\uc2dc \ud655\uc778\ud558\uace0, Lead Scoring\uc73c\ub85c \uc720\ud6a8 \uc7a0\uc7ac\uace0\uac1d\uc744 \uac78\ub7ec <strong>\uad00\uc2ec\uc0ac\ub97c \uc0ac\uc804\uc5d0 \ud30c\uc545\ud55c \ub4a4 \ud604\uc7a5 \ubbf8\ud305\uc744 \ubbf8\ub9ac \uc7a1\uc2b5\ub2c8\ub2e4.<\/strong><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aece04ee9797&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aece04ee9797\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"577\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_06bd74.png?w=1024\" alt=\"\" class=\"wp-image-7024\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_06bd74.png 2542w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_06bd74.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_06bd74.png?w=768&amp;h=433 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_06bd74.png?w=1024&amp;h=577 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_06bd74.png?w=1536&amp;h=865 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_06bd74.png?w=2048&amp;h=1154 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_06bd74.png?w=150&amp;h=85 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u25b2 \uc2e4\uc2dc\uac04 \ub4f1\ub85d \ud604\ud669 \ubd84\uc11d\uc744 \ud1b5\ud55c Actionable Insight<\/em><\/p>\n\n\n\n<h3 id=\"h-3-\ud604\uc7a5-ai\ub85c-\uc774\ubca4\ud2b8-\uacbd\ud5d8\uc744-\uc5b4\ub5bb\uac8c-\uac1c\uc778\ud654\ud558\ub098\uc694\" class=\"wp-block-heading\">3) \ud604\uc7a5: AI\ub85c \uc774\ubca4\ud2b8 \uacbd\ud5d8\uc744 \uc5b4\ub5bb\uac8c \uac1c\uc778\ud654\ud558\ub098\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 AI \uc138\uc158 \ucd94\ucc9c \uae30\ub2a5 Trail Maps\ub85c \uc774\ubca4\ud2b8 \uacbd\ud5d8\uc744 \uac1c\uc778\ud654\ud574 <strong>\ucc38\uc11d\ub960\uc744 30% \ub192\uc600\uc2b5\ub2c8\ub2e4.<\/strong> AI\ub97c \ub3c4\uc785\ud55c \ub9c8\ucf00\ud130\ub294 \uc608\uce21 \ud589\ub3d9\uc744 1.4\ubc30 \ub354 \ud65c\uc6a9\ud569\ub2c8\ub2e4(State of Marketing 10th Edition). Trail Maps\ub294 \uc9c1\ubb34\u00b7\uc9c1\uae09\u00b7\uc870\uc9c1 \uc720\ud615\u00b7AOV \uad6c\uac04\u00b7\uc81c\ud488 \ubbf9\uc2a4 \uac19\uc740 \uc778\uad6c\ud1b5\uacc4, \uc990\uaca8\ucc3e\uae30\u00b7\uc138\uc158 \uc77c\uc815 \ucd94\uac00\u00b7\uc0ad\uc81c \uac19\uc740 \ud589\ub3d9 \ub370\uc774\ud130, \uacfc\uac70 \ucc38\uc11d \uc138\uc158\uc744 \uacb0\ud569\ud574 \ucc38\uc11d\uc790\uc5d0\uac8c \uc138\uc158\uc744 \ucd94\ucc9c\ud569\ub2c8\ub2e4. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/salesforce.com\/kr\/agentforce\" data-type=\"link\" data-id=\"salesforce.com\/kr\/agentforce\">Agentforce<\/a>\uc640 Data 360\uc740 \uc138\uc158 \uc694\uc57d, My Event Recap, Ask Agentforce\ub97c \uc81c\uacf5\ud558\uba70 \ud589\uc0ac \uacbd\ud5d8\uacfc \ub370\uc774\ud130 \uc218\uc9d1\uc744 \ub3d9\uc2dc\uc5d0 \ub2ec\uc131\ud569\ub2c8\ub2e4. \ucc38\uc11d\uc790\ub294 AI\uac00 \uc815\ub9ac\ud55c \uc138\uc158 \uc694\uc57d\uc744 \ud655\uc778\ud558\uace0, \ud589\uc0ac \ud6c4\uc5d0\ub294 \ucc38\uc11d\ud55c \ud0a4\ub178\ud2b8\u00b7\ube0c\ub808\uc774\ud06c\uc544\uc6c3\u00b7\ubbf8\ud305 \ud69f\uc218\uc640 \uc138\uc158\ubcc4 \ud575\uc2ec \uc694\uc57d\uc774 \ub2f4\uae34 My Event Recap\uc744 \ubc1b\uc2b5\ub2c8\ub2e4. \ubaa8\ubc14\uc77c \uc571\uc758 Ask Agentforce\uc5d0\uc11c\ub294 &#8220;AI \uad00\ub828 \uc138\uc158 \ubcf4\uc5ec\uc918&#8221;\ucc98\ub7fc \uc9c8\ubb38\ud558\uba70 \uc544\uc820\ub2e4\ub97c \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<br><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aece04eea261&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aece04eea261\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"573\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_012b65.png?w=1024\" alt=\"\" class=\"wp-image-7025\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_012b65.png 2546w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_012b65.png?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_012b65.png?w=768&amp;h=430 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_012b65.png?w=1024&amp;h=573 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_012b65.png?w=1536&amp;h=859 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_012b65.png?w=2048&amp;h=1145 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_012b65.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u25b2 Trail Maps AI \uae30\ubc18 \uc138\uc158 \ucd94\ucc9c\uc73c\ub85c \ucc38\uc11d\ub960 30% \uc99d\uac00<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud604\uc7a5 \ud504\ub85c\uadf8\ub7a8\uc740 <strong>\ub370\ubaa8 \uccb4\ud5d8, Meet the Expert, Hands-on Labs, \uc601\uc5c5 \ubbf8\ud305 \ub77c\uc6b4\uc9c0<\/strong>\ucc98\ub7fc \uc624\ud504\ub77c\uc778\uc5d0\uc11c\ub9cc \uac00\ub2a5\ud55c \uacbd\ud5d8\uc5d0 \uc9d1\uc911\ud569\ub2c8\ub2e4. \ub124\uc784\ud0dd\uc744 \uc2a4\uce94\ud558\uba74 \ubc29\ubb38\ud55c \ubd80\uc2a4\uc640 \ub4e4\uc740 \uc138\uc158, \uc751\ub2f5\ud55c \uc124\ubb38\uc774 \ucea0\ud398\uc778 \ud788\uc2a4\ud1a0\ub9ac\ub85c \uae30\ub85d\ub418\uc5b4 Sales Cloud\uc640 Data 360\uc5d0 \uc5f0\uacb0\ub429\ub2c8\ub2e4. \uc601\uc5c5\uc740 \uc124\ubb38 \uacb0\uacfc\ub85c \uace0\uac1d\uc758 \ub3c4\uc785 \uacc4\ud68d, \uad00\uc2ec\uc0ac, AI \ub3c4\uc785 \ud604\ud669\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 id=\"h-4-\uc0ac\ud6c4-\ub9ac\ub4dc\ub294-\uc5b4\ub5bb\uac8c-20\ucd08-\uc548\uc5d0-\ub77c\uc6b0\ud305\ud558\ub098\uc694\" class=\"wp-block-heading\">4) \uc0ac\ud6c4: \ub9ac\ub4dc\ub294 \uc5b4\ub5bb\uac8c 20\ucd08 \uc548\uc5d0 \ub77c\uc6b0\ud305\ud558\ub098\uc694? <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 Data 360, AI \uc2a4\ucf54\uc5b4\ub9c1, Flow\ub97c \uc5f0\uacb0\ud574 \uc774\ubca4\ud2b8 \ub9ac\ub4dc\ub97c <strong>20\ucd08 \uc548\uc5d0<\/strong> \ub77c\uc6b0\ud305\ud569\ub2c8\ub2e4. Data 360\uc758 360\ub3c4 \uace0\uac1d \ubdf0\ub97c \ubc14\ud0d5\uc73c\ub85c AI\uac00 \ub9ac\ub4dc\ub97c \uc2a4\ucf54\uc5b4\ub9c1\ud558\uace0, \uc870\uac74\uc5d0 \ub530\ub77c \uc5c5\ubb34\ub97c \uc790\ub3d9 \uc2e4\ud589\ud558\ub294 Flow\ub85c \ub2f4\ub2f9 \uc601\uc5c5\uc5d0\uac8c \ub77c\uc6b0\ud305\ud558\uac70\ub098 \ub9c8\ucf00\ud305 Nurture Queue\ub85c \ubcf4\ub0c5\ub2c8\ub2e4. \uc601\uc5c5\ud300\uc758 \uc801\uadf9\uc801\uc778 \ud314\ub85c\uc5c5\uc744 \uc774\ub04c\uae30 \uc704\ud574 \uc804\uc0ac\uac00 \ud568\uaed8 \uc601\uc5c5 \ud314\ub85c\uc5c5\uc5d0 \ucc38\uc5ec\ud558\ub294 <strong>Blitz Day<\/strong>\ub97c \uc5f4\uace0, \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc774\ud504\ub77c\uc778 \ucc3d\ucd9c\uacfc \ub51c \ud074\ub85c\uc9d5 \ud604\ud669\uc744 \ud655\uc778\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aece04eead6c&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aece04eead6c\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"575\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_3bbce7.png?w=1024\" alt=\"\" class=\"wp-image-7026\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_3bbce7.png 2551w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_3bbce7.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_3bbce7.png?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_3bbce7.png?w=1024&amp;h=575 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_3bbce7.png?w=1536&amp;h=863 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_3bbce7.png?w=2048&amp;h=1150 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_3bbce7.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u25b2 Data 360, AI \uc2a4\ucf54\uc5b4\ub9c1, Flow \ub77c\uc6b0\ud305\uc73c\ub85c 20\ucd08 \uc548\uc5d0 \ub05d\ub098\ub294 \ub9ac\ub4dc \ucc98\ub9ac<\/em><\/p>\n\n\n\n<h3 id=\"h-5-\uc6b4\uc601-slack\uc73c\ub85c-\uc774\ubca4\ud2b8-\ud504\ub85c\uc81d\ud2b8\ub97c-\uc5b4\ub5bb\uac8c-\uad00\ub9ac\ud558\ub098\uc694\" class=\"wp-block-heading\">5) \uc6b4\uc601: Slack\uc73c\ub85c \uc774\ubca4\ud2b8 \ud504\ub85c\uc81d\ud2b8\ub97c \uc5b4\ub5bb\uac8c \uad00\ub9ac\ud558\ub098\uc694? <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc774\ubca4\ud2b8 \uc900\ube44\uc758 \ubaa8\ub4e0 \uc18c\ud1b5\uc744 <a href=\"https:\/\/salesforce.com\/kr\/slack\">Slack<\/a>\uc73c\ub85c \ub2e8\uc77c\ud654\ud569\ub2c8\ub2e4. \uc774\ubca4\ud2b8 \uc804\uc6a9 Slack \ucc44\ub110\uc5d0\ub294 \ub4f1\ub85d \ub300\uc2dc\ubcf4\ub4dc \ub9c1\ud06c, \uc0b0\uc5c5\ubcc4 \ucd08\uccad \uc774\uba54\uc77c \ud15c\ud50c\ub9bf \uac19\uc740 \ubaa8\uac1d \ub9ac\uc18c\uc2a4, \uc8fc\uc694 \uc561\uc158 \uc544\uc774\ud15c\uacfc FAQ\uac00 \ud55c\uacf3\uc5d0 \ubaa8\uc785\ub2c8\ub2e4. \uc784\uc9c1\uc6d0\uc774 &#8220;\ud589\uc0ac \ub2f9\uc77c \ub4f1\ub85d\ub300 \uc624\ud508 \uc2dc\uac04\uc740 \uba87 \uc2dc\uc778\uac00\uc694?&#8221;\ub77c\uace0 \ubb3c\uc73c\uba74 Channel Expert\uac00 FAQ \ubb38\uc11c\ub97c \uadfc\uac70\ub85c \ub2f5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Slack \ucc44\ub110:<\/strong> \uc138\uc158, \ubd80\uc2a4, \uc601\uc5c5, \uc5d0\uc774\uc804\uc2dc \ub2f4\ub2f9\uc790\uac00 \ube60\ub974\uace0 \ud22c\uba85\ud558\uac8c \uc815\ubcf4 \uacf5\uc720<\/li>\n\n\n\n<li><strong>Slack Canvas:<\/strong> \ud504\ub85c\uc81d\ud2b8 \ube44\uc804, \uc8fc\uc694 \uc77c\uc815, \uc790\ub8cc, \uc9c4\ud589 \ud604\ud669\uc744 \ud55c\ub208\uc5d0 \ud30c\uc545<\/li>\n\n\n\n<li><strong>Channel Expert:<\/strong> \ucc44\ub110 \ud788\uc2a4\ud1a0\ub9ac\uc640 \ud559\uc2b5\ud55c \uc815\ubcf4\ub97c \ubc14\ud0d5\uc73c\ub85c \uc9c8\ubb38\uc5d0 \uc790\ub3d9 \uc751\ub2f5<\/li>\n\n\n\n<li><strong>Slackskill:<\/strong> \ub4f1\ub85d \ucee8\ud38c \uba54\uc77c \uc870\ud68c, \uace0\uac1d\ubcc4 \uac1c\uc778\ud654 \uc601\uc5c5 \uc548\ub0b4 \uba54\uc77c \ucd08\uc548 \uc791\uc131, \ud504\ub85c\uc81d\ud2b8 \uc774\uc288 \uc8fc\uac04 \uc694\uc57d<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6aece04eeb9dc&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6aece04eeb9dc\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"570\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_7c1e5c.png?w=1024\" alt=\"\" class=\"wp-image-7027\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_7c1e5c.png 2547w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_7c1e5c.png?w=300&amp;h=167 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_7c1e5c.png?w=768&amp;h=427 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_7c1e5c.png?w=1024&amp;h=570 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_7c1e5c.png?w=1536&amp;h=855 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_7c1e5c.png?w=2048&amp;h=1139 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_7c1e5c.png?w=150&amp;h=83 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u25b2 Slack AI(Channel Expert, Slackskill) \ud65c\uc6a9<\/em><\/p>\n\n\n\n<h2 id=\"h-\uc6b0\ub9ac-\uc774\ubca4\ud2b8\uc5d0-\uc801\uc6a9\ud558\ub824\uba74-\uc774\ubca4\ud2b8-\uc6b4\uc601-7\ub2e8\uacc4\" class=\"wp-block-heading has-white-color has-text-color has-background has-link-color wp-elements-6\" style=\"background:linear-gradient(135deg,rgb(2,42,192) 0%,rgb(6,106,254) 51%,rgb(0,179,255) 100%)\">\uc6b0\ub9ac \uc774\ubca4\ud2b8\uc5d0 \uc801\uc6a9\ud558\ub824\uba74? \uc774\ubca4\ud2b8 \uc6b4\uc601 7\ub2e8\uacc4 <\/h2>\n\n\n\n<style>\n  .sf-steps { max-width: 1060px; margin: 1.5rem auto; font-family: \"Apple SD Gothic Neo\", \"Noto Sans KR\", system-ui, -apple-system, sans-serif; }\n  .sf-steps *, .sf-steps *::before, .sf-steps *::after { box-sizing: border-box; }\n  .sf-steps .card { border: 1px solid #dce8f5; border-radius: 14px; overflow: hidden; }\n\n  .sf-steps .card-head {\n    padding: 11px 20px;\n    font-size: 11.5px;\n    font-weight: 700;\n    letter-spacing: 0.05em;\n    text-transform: uppercase;\n    color: #ffffff;\n    background: linear-gradient(90deg, #022AC0 0%, #066AFE 50%, #00B3FF 100%);\n  }\n\n  .sf-steps ol { list-style: none; margin: 0; padding: 0; }\n  .sf-steps li {\n    display: flex;\n    align-items: flex-start;\n    gap: 14px;\n    padding: 12px 20px;\n    border-bottom: 1px solid #dce8f5;\n    font-size: 13.5px;\n    line-height: 1.55;\n    font-weight: 600;\n    color: #1a1a2e;\n    word-break: keep-all;\n    overflow-wrap: break-word;\n  }\n  .sf-steps li:last-child { border-bottom: none; }\n  .sf-steps li:nth-child(odd)  { background: #ffffff; }\n  .sf-steps li:nth-child(even) { background: #fafcff; }\n\n  \/* \ubc88\ud638 \ubc30\uc9c0 *\/\n  .sf-steps .num {\n    flex-shrink: 0;\n    width: 24px;\n    height: 24px;\n    margin-top: 1px;\n    border-radius: 50%;\n    background: linear-gradient(135deg, #022AC0 0%, #066AFE 55%, #00B3FF 100%);\n    color: #ffffff;\n    font-size: 12px;\n    font-weight: 700;\n    line-height: 24px;\n    text-align: center;\n  }\n<\/style>\n\n<div class=\"sf-steps\">\n  <div class=\"card\">\n    <div class=\"card-head\">\uc774\ubca4\ud2b8 \uc6b4\uc601 7\ub2e8\uacc4<\/div>\n    <ol>\n      <li><span class=\"num\" aria-hidden=\"true\">1<\/span><span>V2MOM\uc73c\ub85c \uc774\ubca4\ud2b8 \ubaa9\ud45c\uc640 \uc131\uacf5 \uc9c0\ud45c\ub97c \ud569\uc758\ud55c\ub2e4.<\/span><\/li>\n      <li><span class=\"num\" aria-hidden=\"true\">2<\/span><span>\uac01 \uae30\ub2a5 \ub300\ud45c\ub85c Content Committee\ub97c \uafb8\ub9ac\uace0 \ud589\uc0ac 7\uac1c\uc6d4 \uc804\uc5d0 \ubc29\ud5a5\uc744 \uc815\ud55c\ub2e4.<\/span><\/li>\n      <li><span class=\"num\" aria-hidden=\"true\">3<\/span><span>\uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0 \uad00\uc2ec\uc0ac\ubcc4\ub85c \uc138\ubd84\ud654\ud55c\ub2e4.<\/span><\/li>\n      <li><span class=\"num\" aria-hidden=\"true\">4<\/span><span>\uc774\uba54\uc77c \ucf58\ud150\uce20\ub97c \uc2a4\ucf54\uc5b4\ub9c1\ud558\uace0 \uc131\uacfc\ub97c \ubcf4\uba70 \ucd5c\uc801\ud654\ud55c\ub2e4.<\/span><\/li>\n      <li><span class=\"num\" aria-hidden=\"true\">5<\/span><span>\ub4f1\ub85d \ub370\uc774\ud130\ub97c \uc2e4\uc2dc\uac04 \ud655\uc778\ud574 \uc601\uc5c5 \uc0ac\uc804 \ubbf8\ud305\uc744 \uc7a1\ub294\ub2e4.<\/span><\/li>\n      <li><span class=\"num\" aria-hidden=\"true\">6<\/span><span>\ud589\ub3d9 \ub370\uc774\ud130\ub85c \uc138\uc158\uc744 \ucd94\ucc9c\ud558\uace0, \ud604\uc7a5\uc740 \uccb4\ud5d8\ud615 \ud504\ub85c\uadf8\ub7a8\uc5d0 \uc9d1\uc911\ud55c\ub2e4.<\/span><\/li>\n      <li><span class=\"num\" aria-hidden=\"true\">7<\/span><span>\ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1\uacfc \ub77c\uc6b0\ud305\uc744 \uc790\ub3d9\ud654\ud558\uace0, \ud558\ub098\uc758 \ucc44\ub110\uc5d0\uc11c \uc9c4\ud589 \uc0c1\ud669\uc744 \uacf5\uc720\ud55c\ub2e4.<\/span><\/li>\n    <\/ol>\n  <\/div>\n<\/div>\n\n\n\n<h2 id=\"h-\ub9c8\ubb34\ub9ac-\uc138\uc77c\uc988\ud3ec\uc2a4-\uc774\ubca4\ud2b8-\uc6b4\uc601\uc5d0\uc11c-\uac00\uc838\uac08-\uc810\uc740-\ubb34\uc5c7\uc778\uac00\uc694\" class=\"wp-block-heading has-white-color has-text-color has-background has-link-color wp-elements-7\" style=\"background:linear-gradient(135deg,rgb(2,42,192) 0%,rgb(6,106,254) 51%,rgb(0,179,255) 100%)\"><strong>\ub9c8\ubb34\ub9ac: \uc138\uc77c\uc988\ud3ec\uc2a4 \uc774\ubca4\ud2b8 \uc6b4\uc601\uc5d0\uc11c \uac00\uc838\uac08 \uc810\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc774\ubca4\ud2b8 \uc6b4\uc601\uc740 \ud589\uc0ac \ud558\ub8e8\ub97c \uc798 \uce58\ub974\ub294 \uc77c\uc774 \uc544\ub2c8\ub77c, \ubaa8\uac1d\ubd80\ud130 \ud604\uc7a5, \uc601\uc5c5 \ud314\ub85c\uc5c5\uae4c\uc9c0\ub97c \ud558\ub098\uc758 \ub370\uc774\ud130 \ud750\ub984\uc73c\ub85c \uc787\ub294 \uc77c\uc785\ub2c8\ub2e4. \ubaa9\ud45c\ub97c V2MOM\uc73c\ub85c \ud569\uc758\ud558\uace0, \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud574 \uac1c\uc778\ud654\ud558\uace0, \ub9ac\ub4dc\ub97c \uc790\ub3d9\uc73c\ub85c \uc5f0\uacb0\ud558\uba74 \uc774\ubca4\ud2b8\uac00 \ub9cc\ub4e0 \uc5f4\uae30\uac00 \uc2dd\uae30 \uc804\uc5d0 \ub2e4\uc74c \ub300\ud654\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. 7\ub2e8\uacc4\ub97c \ud55c\uaebc\ubc88\uc5d0 \ub3c4\uc785\ud558\uae30 \uc5b4\ub835\ub2e4\uba74 \uac00\uc7a5 \uc544\uc26c\uc6e0\ub358 \uad6c\uac04 \ud558\ub098\ubd80\ud130 \ubc14\uafd4 \ubcf4\uc138\uc694. \ud589\uc0ac\uac00 \ub05d\ub09c \ub2e4\uc74c \ub0a0 \uc544\uce68\uc758 \ub9c8\uc74c\uc774 \uc870\uae08 \uac00\ubcbc\uc6cc\uc9c8 \uac81\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faqs\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 (FAQs)<\/h2>\n\n\n<div class=\"accordion \">\n\t\n\n<button class=\"accordion-header\" type=\"button\"><strong>\uc774\ubca4\ud2b8\uac00 \ub9e4\ucd9c\uc5d0 \uc601\ud5a5\uc744 \uc8fc\ub098\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\uc138\uc77c\uc988\ud3ec\uc2a4 \ubc1c\ud45c \uae30\uc900, \uc601\uc5c5 \uae30\ud68c\uac00 \uc788\ub294 \uace0\uac1d\uc740 \uc774\ubca4\ud2b8\uc5d0 \ucc38\uc5ec\ud558\uba74 \uac70\ub798 \uc131\uc0ac \uac00\ub2a5\uc131\uc774 5\ubc30\uc785\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong>\uc774\ubca4\ud2b8 \ucc38\uc11d\ub960\uc744 \ub192\uc774\ub824\uba74?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\uc9c1\ubb34\u00b7\uc9c1\uae09 \ub4f1 \uc778\uad6c\ud1b5\uacc4\uc640 \uc990\uaca8\ucc3e\uae30\u00b7\uc138\uc158 \uc77c\uc815 \ub4f1 \ud589\ub3d9 \ub370\uc774\ud130\ub85c AI \uc138\uc158 \ucd94\ucc9c(Trail Maps)\uc744 \uc81c\uacf5\ud574 \ucc38\uc11d\ub960\uc744 30% \ub192\uc778 \uc0ac\ub840\uac00 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