{"id":7097,"date":"2026-11-10T17:13:53","date_gmt":"2026-11-10T08:13:53","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=7097"},"modified":"2026-11-11T12:08:32","modified_gmt":"2026-11-11T03:08:32","slug":"crm-scalability-si-insourcing","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/crm-scalability-si-insourcing\/","title":{"rendered":"CRM \ud655\uc7a5\uc131 \uac00\uc774\ub4dc: 3\ub144 \ud655\uc7a5 \uacc4\ud68d\uacfc SI \uc5c5\uccb4\u00b7\uc790\uccb4 \uad6c\ucd95(\ub0b4\uc7ac\ud654) \uc120\ud0dd \uae30\uc900"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>4\ub300 \ucd95 \uc911\uc2ec\uc758 \ud655\uc7a5\uc131 \uac80\ud1a0<\/strong>: CRM \ud655\uc7a5\uc131(Scalability)\uc740 \uc0ac\uc6a9\uc790\uac00 \ub298\uc5b4\ub0a0 \ub54c \uc2dc\uc2a4\ud15c\uc744 \uc7ac\uad6c\ucd95\ud558\uc9c0 \uc54a\uace0 \ud0a4\uc6cc\uac08 \uc218 \uc788\ub294 \uc5ed\ub7c9\uc73c\ub85c, <strong>\uc0ac\uc6a9\uc790\u00b7\ub370\uc774\ud130\u00b7\uae30\ub2a5\u00b7\uc5f0\ub3d9<\/strong> \ub124 \uac00\uc9c0 \ubc29\ud5a5\uc5d0\uc11c \uc0ac\uc804\uc5d0 \uc810\uac80\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>3\ub144 \ub4a4 \uc870\uc9c1\uc744 \uae30\uc900\uc73c\ub85c \ud55c \ub2e8\uacc4\ubcc4 \uacc4\ud68d<\/strong>: \ud604\uc7ac \ud544\uc694\ud55c \uae30\ub2a5\ub9cc \ub9de\ucd94\uae30\ubcf4\ub2e4 3\ub144 \ub4a4 \uc870\uc9c1 \uaddc\ubaa8\uc640 \uc5c5\ubb34 \uc601\uc5ed\uc744 \uae30\uc900\uc73c\ub85c \uc0bc\uace0, <strong>[1\ub2e8\uacc4] \ud575\uc2ec \uc601\uc5c5 \uc815\ucc29 \u2192 [2\ub2e8\uacc4] \ud0c0 \ubd80\uc11c \uc5c5\ubb34 \ud655\ub300 \u2192 [3\ub2e8\uacc4] \uc804\uc0ac \uc2dc\uc2a4\ud15c \uc5f0\ub3d9 \ubc0f \uc790\ub3d9\ud654<\/strong> \uc21c\uc73c\ub85c \ub2e8\uacc4\ubcc4 \uacc4\ud68d\uc744 \uc218\ub9bd\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uae30\uc5c5 \uaddc\ubaa8\ubcc4 \ucc28\ubcc4\ud654\ub41c \ud655\uc7a5 \uc804\ub7b5<\/strong>: \uc911\uc18c\uae30\uc5c5\uc740 \ud45c\uc900 \uae30\ub2a5 \uc911\uc2ec\uc758 \uc9c1\uc811 \ub3c4\uc785, \uc911\uacac\uae30\uc5c5\uc740 \uc5c5\ubb34 \ud655\ub300\uc640 \uc2dc\uc2a4\ud15c \uc5f0\ub3d9(SI+\ub0b4\ubd80 \uad00\ub9ac\uc790), \ub300\uae30\uc5c5\uc740 \uc870\uc9c1\/\ud574\uc678 \ubc95\uc778 \ubc0f \uc804\uc0ac \uc2dc\uc2a4\ud15c \uc5f0\ub3d9(SI+\ub0b4\ubd80 \uc804\ub2f4 \uc870\uc9c1)\uc744 \uae30\uc900\uc73c\ub85c \uc811\uadfc\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<h2 id=\"h-\ubaa9\ucc28\" class=\"wp-block-heading\">\ubaa9\ucc28<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#h-crm-\ud655\uc7a5\uc131\uc758-\uc758\ubbf8\uc640-\ub3c4\uc785-\ub2e8\uacc4\uc5d0\uc11c-\uac80\ud1a0\ud574\uc57c-\ud558\ub294-\uc774\uc720\" data-type=\"internal\" data-id=\"#h-crm-\ud655\uc7a5\uc131\uc758-\uc758\ubbf8\uc640-\ub3c4\uc785-\ub2e8\uacc4\uc5d0\uc11c-\uac80\ud1a0\ud574\uc57c-\ud558\ub294-\uc774\uc720\">CRM \ud655\uc7a5\uc131\uc758 \uc758\ubbf8\uc640 \ub3c4\uc785 \ub2e8\uacc4\uc5d0\uc11c \uac80\ud1a0\ud574\uc57c \ud558\ub294 \uc774\uc720<\/a><\/li>\n\n\n\n<li><a href=\"#h-3\ub144-\ub4a4\ub97c-\uae30\uc900\uc73c\ub85c-\uc138\uc6b0\ub294-crm-\ud655\uc7a5-\uacc4\ud68d\" data-type=\"internal\" data-id=\"#h-3\ub144-\ub4a4\ub97c-\uae30\uc900\uc73c\ub85c-\uc138\uc6b0\ub294-crm-\ud655\uc7a5-\uacc4\ud68d\">3\ub144 \ub4a4\ub97c \uae30\uc900\uc73c\ub85c \uc138\uc6b0\ub294 CRM \ud655\uc7a5 \uacc4\ud68d<\/a><\/li>\n\n\n\n<li><a href=\"#h-\uc0ac\uc6a9\uc790\uc640-\ub370\uc774\ud130\uac00-\ub298\uc5b4\ub0a0-\ub54c-crm-\uc131\ub2a5\uc744-\uc720\uc9c0\ud558\ub294-\ubc29\ubc95\" data-type=\"internal\" data-id=\"#h-\uc0ac\uc6a9\uc790\uc640-\ub370\uc774\ud130\uac00-\ub298\uc5b4\ub0a0-\ub54c-crm-\uc131\ub2a5\uc744-\uc720\uc9c0\ud558\ub294-\ubc29\ubc95\">\uc0ac\uc6a9\uc790\uc640 \ub370\uc774\ud130\uac00 \ub298\uc5b4\ub0a0 \ub54c CRM \uc131\ub2a5\uc744 \uc720\uc9c0\ud558\ub294 \ubc29\ubc95<\/a><\/li>\n\n\n\n<li><a href=\"#h-crm-\uad6c\ucd95-si-\uc5c5\uccb4-vs-\uc790\uccb4-\uad6c\ucd95-\ub0b4\uc7ac\ud654-\uad6c\ucd95-\uc8fc\uccb4-\uc120\ud0dd-\uae30\uc900-0\" data-type=\"internal\" data-id=\"#h-crm-\uad6c\ucd95-si-\uc5c5\uccb4-vs-\uc790\uccb4-\uad6c\ucd95-\ub0b4\uc7ac\ud654-\uad6c\ucd95-\uc8fc\uccb4-\uc120\ud0dd-\uae30\uc900-0\">CRM \uad6c\ucd95, SI \uc5c5\uccb4 vs \uc790\uccb4 \uad6c\ucd95(\ub0b4\uc7ac\ud654): \uad6c\ucd95 \uc8fc\uccb4 \uc120\ud0dd \uae30\uc900<\/a><\/li>\n\n\n\n<li><a href=\"#h-crm-\uad6c\ucd95-\ud30c\ud2b8\ub108-si-\uc5c5\uccb4-\ub97c-\uc120\ud0dd\ud558\ub294-\uae30\uc900\" data-type=\"internal\" data-id=\"#h-crm-\uad6c\ucd95-\ud30c\ud2b8\ub108-si-\uc5c5\uccb4-\ub97c-\uc120\ud0dd\ud558\ub294-\uae30\uc900\">CRM \uad6c\ucd95 \ud30c\ud2b8\ub108(SI \uc5c5\uccb4)\ub97c \uc120\ud0dd\ud558\ub294 \uae30\uc900<\/a><\/li>\n\n\n\n<li><a href=\"#h-crm-\ub3c4\uc785-\ud6c4-\uc6b4\uc601-\uc870\uc9c1\uc744-\uad6c\uc131\ud558\ub294-\ubc29\ubc95\" data-type=\"internal\" data-id=\"#h-crm-\ub3c4\uc785-\ud6c4-\uc6b4\uc601-\uc870\uc9c1\uc744-\uad6c\uc131\ud558\ub294-\ubc29\ubc95\">CRM \ub3c4\uc785 \ud6c4 \uc6b4\uc601 \uc870\uc9c1\uc744 \uad6c\uc131\ud558\ub294 \ubc29\ubc95<\/a><\/li>\n\n\n\n<li><a href=\"#h-\uae30\uc5c5-\uaddc\ubaa8\ubcc4-crm-\ud655\uc7a5-\ubc29\ud5a5\uacfc-\uad6c\ucd95-\uc8fc\uccb4-\ube44\uad50\" data-type=\"internal\" data-id=\"#h-\uae30\uc5c5-\uaddc\ubaa8\ubcc4-crm-\ud655\uc7a5-\ubc29\ud5a5\uacfc-\uad6c\ucd95-\uc8fc\uccb4-\ube44\uad50\">\uae30\uc5c5 \uaddc\ubaa8\ubcc4 CRM \ud655\uc7a5 \ubc29\ud5a5\uacfc \uad6c\ucd95 \uc8fc\uccb4 \ube44\uad50<\/a><\/li>\n\n\n\n<li><a href=\"#h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faq\" data-type=\"internal\" data-id=\"#h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faq\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 (FAQ)<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud68c\uc0ac\uac00 \uc131\uc7a5\ud558\uba74 \uae30\uc5c5\uc6a9 CRM \ud504\ub85c\uadf8\ub7a8\ub3c4 \ud568\uaed8 \ucee4\uc838\uc57c \ud569\ub2c8\ub2e4. CRM \ud655\uc7a5\uc131\uc744 \uac80\ud1a0\ud558\ub294 \uae30\uc900\uacfc \ud655\uc7a5 \uacc4\ud68d\uc744 \uc138\uc6b0\ub294 \ubc29\ubc95, \uadf8 \ud655\uc7a5\uc744 SI \uc5c5\uccb4\uc5d0 \ub9e1\uae38\uc9c0 \ub0b4\ubd80\uc5d0\uc11c \ub9e1\uc744\uc9c0 \ud310\ub2e8\ud558\ub294 \uae30\uc900\uc744 \uc815\ub9ac\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\uae30\uc5c5\uc6a9-crm-\ud655\uc7a5\uc131\uc758-\uc758\ubbf8\uc640-\ub3c4\uc785-\ub2e8\uacc4\uc5d0\uc11c-\uac80\ud1a0\ud574\uc57c-\ud558\ub294-\uc774\uc720\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-1\">\uae30\uc5c5\uc6a9 <strong>CRM \ud655\uc7a5\uc131\uc758 \uc758\ubbf8\uc640 \ub3c4\uc785 \ub2e8\uacc4\uc5d0\uc11c \uac80\ud1a0\ud574\uc57c \ud558\ub294 \uc774\uc720<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\ucc98\uc74c \uae30\uc5c5\uc6a9 CRM\uc744 \ub3c4\uc785\ud560 \ub54c\ub294 \ud604\uc7ac \uc778\uc6d0\uacfc \uc5c5\ubb34\uc5d0 \ub9de\ucdb0 \uc2dc\uc2a4\ud15c\uc744 \uc120\ud0dd\ud558\uae30 \uc27d\uc2b5\ub2c8\ub2e4. \uadf8\ub7f0\ub370 \uba87 \ub144 \ub4a4 \uc0ac\uc6a9\uc790\uac00 \ub298\uace0, \uc601\uc5c5\ubfd0 \uc544\ub2c8\ub77c \uc11c\ube44\uc2a4\uc640 \ub9c8\ucf00\ud305 \ubd80\uc11c\uae4c\uc9c0 \uac19\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc4f0\ub824\uace0 \ud558\uba74 \ubb38\uc81c\uac00 \ub4dc\ub7ec\ub0a9\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\ub97c \ub298\ub9b4 \ub54c\ub9c8\ub2e4 \uad00\ub9ac\uac00 \ubcf5\uc7a1\ud574\uc9c0\uac70\ub098, \uc0c8 \uc5c5\ubb34\ub97c \ucd94\uac00\ud560 \ub54c\ub9c8\ub2e4 \ubcc4\ub3c4 \uac1c\ubc1c\uc774 \ud544\uc694\ud574\uc9c0\uace0, \uacb0\uad6d \uc2dc\uc2a4\ud15c\uc744 \uc0c8\ub85c \uad6c\ucd95\ud574\uc57c \ud558\ub294 \uc0c1\ud669\uc774 \uc0dd\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \ud655\uc7a5\uc131(Scalability)\uc740 \uc774\ub7f0 \uc0c1\ud669\uc5d0\uc11c \uc2dc\uc2a4\ud15c\uc744 \uad50\uccb4\ud558\uc9c0 \uc54a\uace0 CRM\uc744 \uacc4\uc18d \ud0a4\uc6cc \uac08 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \ub9d0\ud569\ub2c8\ub2e4. \ubcf4\ud1b5 \ub124 \uac00\uc9c0 \ubc29\ud5a5\uc73c\ub85c \ub098\ub220 \ud655\uc778\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc0ac\uc6a9\uc790<\/strong>: \uc778\uc6d0\uacfc \ubd80\uc11c\uac00 \ub298\uc5b4\ub098\ub3c4 \uc131\ub2a5\uacfc \uad00\ub9ac \uccb4\uacc4\ub97c \uc720\uc9c0\ud560 \uc218 \uc788\ub294\uac00<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130<\/strong>: \uace0\uac1d \ub370\uc774\ud130\uc640 \ud65c\ub3d9 \uae30\ub85d\uc774 \uc313\uc5ec\ub3c4 \uc870\ud68c\uc640 \ucc98\ub9ac\uac00 \uc6d0\ud65c\ud55c\uac00<\/li>\n\n\n\n<li><strong>\uae30\ub2a5<\/strong>: \uc601\uc5c5\uc5d0\uc11c \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305\uc73c\ub85c \uc5c5\ubb34 \uc601\uc5ed\uc744 \ub113\ud790 \uc218 \uc788\ub294\uac00<\/li>\n\n\n\n<li><strong>\uc5f0\ub3d9<\/strong>: ERP, \uadf8\ub8f9\uc6e8\uc5b4 \ub4f1 \uc5f0\uacb0\ud560 \uc2dc\uc2a4\ud15c\uc774 \ub298\uc5b4\ub098\ub3c4 \ub300\uc751\ud560 \uc218 \uc788\ub294\uac00<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ub300\uae30\uc5c5\uc774\ub77c\uba74 \ud655\uc7a5\uc131\uc744 \ub354 \ube44\uc911 \uc788\uac8c \uac80\ud1a0\ud574\uc57c \ud569\ub2c8\ub2e4. \ubd80\uc11c\uc640 \ubc95\uc778\uc774 \ub9ce\uace0, \uc870\uc9c1 \uac1c\ud3b8\uacfc \ud574\uc678 \uc9c4\ucd9c, \uc2e0\uaddc \ucc44\ub110 \ucd94\uac00\uac00 \uc7a6\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \ud655\uc7a5\uc131\uc774 \ubd80\uc871\ud55c CRM\uc740 \ubcc0\ud654\uac00 \uc788\uc744 \ub54c\ub9c8\ub2e4 \uc7ac\uad6c\ucd95 \ube44\uc6a9\uacfc \ub370\uc774\ud130 \uc774\uad00 \ubd80\ub2f4\uc73c\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc2e4\uc81c\ub85c <a href=\"https:\/\/www.salesforce.com\/kr\/customer-stories\/seegene\/\">\uc528\uc820<\/a>\uc740 \uae00\ub85c\ubc8c \uc0ac\uc5c5\uc744 \ub113\ud600 \uac00\ub294 \uacfc\uc815\uc5d0\uc11c, \ub298\uc5b4\ub098\ub294 \uc5c5\ubb34\ub7c9\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \ud655\uc7a5\uc131\uc744 \uc8fc\uc694 \uae30\uc900 \uc911 \ud558\ub098\ub85c \uc0bc\uc544 Salesforce\ub97c \uc120\ud0dd\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uadf8\ub807\ub2e4\uba74 \uc774\ub7ec\ud55c \ud655\uc7a5\uc740 \uc5b4\ub5a4 \uc21c\uc11c\ub85c \uacc4\ud68d\ud574\uc57c \ud560\uae4c\uc694?<\/p>\n\n\n\n<h2 id=\"h-3\ub144-\ub4a4\ub97c-\uae30\uc900\uc73c\ub85c-\uc138\uc6b0\ub294-crm-\ud655\uc7a5-\uacc4\ud68d\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-2\">3\ub144 \ub4a4\ub97c \uae30\uc900\uc73c\ub85c \uc138\uc6b0\ub294 CRM \ud655\uc7a5 \uacc4\ud68d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\ud655\uc7a5\uc131\uc744 \uac16\ucd98 CRM\uc744 \uace8\ub790\ub2e4\uace0 \ud574\uc11c \ud655\uc7a5\uc774 \uc800\uc808\ub85c \uc774\ub8e8\uc5b4\uc9c0\uc9c0\ub294 \uc54a\uc2b5\ub2c8\ub2e4. \uc5b8\uc81c, \ubb34\uc5c7\uc744, \uc5b4\ub5a4 \uc21c\uc11c\ub85c \ub113\ud790\uc9c0 \ubbf8\ub9ac \uc815\ud574 \ub450\uc5b4\uc57c \uc608\uc0b0\uacfc \uc778\ub825\uc744 \uc81c\ub54c \uc900\ube44\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub798\uc11c \ud604\uc7ac \uc5c5\ubb34\uc5d0 \ub9de\ub294 \ubc94\uc704\ub85c \uc2dc\uc791\ud558\ub418, 3\ub144 \ub4a4 \uc870\uc9c1\uc758 \ubaa8\uc2b5\uc744 \uae30\uc900\uc73c\ub85c \ud655\uc7a5 \uacc4\ud68d\uc744 \uc138\uc6b0\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. \uba3c\uc800 \ub124 \uac00\uc9c0\ub97c \ud655\uc778\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\uc0ac\uc6a9\uc790 \uc218<\/strong>: 3\ub144 \ub4a4 CRM\uc744 \uc4f8 \uc778\uc6d0\uacfc \ubd80\uc11c\ub294 \uc5b4\ub290 \uc815\ub3c4\uc778\uac00<\/li>\n\n\n\n<li><strong>\uc5c5\ubb34 \uc601\uc5ed<\/strong>: \uc601\uc5c5 \uc678\uc5d0 \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305\uae4c\uc9c0 \ub113\ud790 \uacc4\ud68d\uc774 \uc788\ub294\uac00<\/li>\n\n\n\n<li><strong>\uc5f0\uacb0\ud560 \uc2dc\uc2a4\ud15c<\/strong>: \uadf8\ub8f9\uc6e8\uc5b4\uc640 ERP \ub4f1 \uc5b4\ub5a4 \uc2dc\uc2a4\ud15c\uc744 \uc5b8\uc81c \uc5f0\uacb0\ud560 \uac83\uc778\uac00<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130 \uc99d\uac00 \uc18d\ub3c4<\/strong>: \uace0\uac1d \ub370\uc774\ud130\uc640 \ud65c\ub3d9 \uae30\ub85d\uc774 \uc5bc\ub9c8\ub098 \ube60\ub974\uac8c \ub298\uc5b4\ub098\ub294\uac00<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\ud655\uc778\ud55c \ub0b4\uc6a9\uc740 \ub2e8\uacc4\ubcc4 \uacc4\ud68d\uc73c\ub85c \uc62e\uae41\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>1\ub2e8\uacc4, \ud575\uc2ec \uc601\uc5c5<\/strong>: \uace0\uac1d\uacfc \uc601\uc5c5 \uae30\ud68c \uad00\ub9ac\ub97c \ud45c\uc900 \uae30\ub2a5 \uc704\uc8fc\ub85c \uc815\ucc29\uc2dc\ud0b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>2\ub2e8\uacc4, \uc5c5\ubb34 \ud655\ub300<\/strong>: \uc11c\ube44\uc2a4\uc640 \ub9c8\ucf00\ud305 \ub4f1 \ub2e4\ub978 \ubd80\uc11c\ub85c \uc0ac\uc6a9 \ubc94\uc704\ub97c \ub113\ud799\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>3\ub2e8\uacc4, \uc5f0\ub3d9\uacfc \uc790\ub3d9\ud654<\/strong>: \uc0ac\ub0b4 \uc2dc\uc2a4\ud15c\uc744 \uc5f0\uacb0\ud558\uace0 \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc911\uacac\uae30\uc5c5\uc774\ub77c\uba74 \ucc98\uc74c\ubd80\ud130 \ubaa8\ub4e0 \ub2e8\uacc4\ub97c \ud55c \ubc88\uc5d0 \ucd94\uc9c4\ud558\uae30\ubcf4\ub2e4, 1\ub2e8\uacc4\ub97c \uc815\ucc29\uc2dc\ud0a8 \ub4a4 \uc131\uacfc\ub97c \ud655\uc778\ud558\uace0 \ub2e4\uc74c \ub2e8\uacc4\uc758 \uc608\uc0b0\uc744 \uc7a1\ub294 \ubc29\uc2dd\uc774 \ubd80\ub2f4\uc774 \uc801\uc2b5\ub2c8\ub2e4. \ud655\uc7a5 \uc18d\ub3c4\uac00 \ube60\ub978 \uc2dc\uae30\uc77c\uc218\ub85d \ub2e8\uacc4\ub9c8\ub2e4 \uc810\uac80\ud558\ub294 \uacfc\uc815\uc774 \uacc4\ud68d\uc744 \ud604\uc2e4\uc801\uc73c\ub85c \uc720\uc9c0\ud574 \uc90d\ub2c8\ub2e4. \uacc4\ud68d\ub300\ub85c \uc0ac\uc6a9\uc790\uc640 \ub370\uc774\ud130\uac00 \ub298\uc5b4\ub098\uba74 \ud568\uaed8 \ucc59\uaca8\uc57c \ud560 \uac83\uc774 \uc2dc\uc2a4\ud15c \uc131\ub2a5\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\uc0ac\uc6a9\uc790\uc640-\ub370\uc774\ud130\uac00-\ub298\uc5b4\ub0a0-\ub54c-crm-\uc131\ub2a5\uc744-\uc720\uc9c0\ud558\ub294-\ubc29\ubc95\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-3\">\uc0ac\uc6a9\uc790\uc640 \ub370\uc774\ud130\uac00 \ub298\uc5b4\ub0a0 \ub54c CRM \uc131\ub2a5\uc744 \uc720\uc9c0\ud558\ub294 \ubc29\ubc95<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc0ac\uc6a9\uc790\uac00 \uc218\ubc31 \uba85\uc5d0\uc11c \uc218\ucc9c \uba85\uc73c\ub85c \ub298\uace0 \ub370\uc774\ud130\uac00 \uc313\uc774\uba74, \uac19\uc740 \ud654\uba74\uc774 \ub290\ub824\uc9c0\uac70\ub098 \ubcf4\uace0\uc11c\uac00 \ub2a6\uac8c \uc5f4\ub9ac\ub294 \uc77c\uc774 \uc0dd\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7f0 \uc131\ub2a5 \uc800\ud558\ub294 \ub370\uc774\ud130 \uad6c\uc870\uc640 \uc124\uc815\uc774 \ub298\uc5b4\ub09c \uaddc\ubaa8\ub97c \ub530\ub77c\uac00\uc9c0 \ubabb\ud560 \ub54c \ub098\ud0c0\ub098\uae30 \uc27d\uc2b5\ub2c8\ub2e4. \uadf8\ub798\uc11c \ud655\uc7a5 \uacc4\ud68d\uc5d0 \uc131\ub2a5 \uad00\ub9ac \ud56d\ubaa9\uc744 \ud568\uaed8 \ub123\uc5b4 \ub450\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc624\ub798\ub41c \ub370\uc774\ud130 \uc815\ub9ac<\/strong>: \ub354 \uc774\uc0c1 \uc4f0\uc9c0 \uc54a\ub294 \ub370\uc774\ud130\ub294 \ubcf4\uad00 \uc815\ucc45\uc5d0 \ub530\ub77c \ubcc4\ub3c4\ub85c \ubcf4\uad00\ud574, \ud3c9\uc18c\uc5d0 \uc870\ud68c\ud558\ub294 \ub370\uc774\ud130 \uc591\uc744 \uc904\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc870\ud68c \uc870\uac74 \uc124\uacc4<\/strong>: \ubcf4\uace0\uc11c\uc640 \ubaa9\ub85d \ud654\uba74\uc740 \ud544\uc694\ud55c \ubc94\uc704\ub9cc \ubd88\ub7ec\uc624\ub3c4\ub85d \uc870\uac74\uc744 \uac78\uace0, \uc790\uc8fc \uc4f0\ub294 \uac80\uc0c9 \ud56d\ubaa9\uc5d0\ub294 \uc0c9\uc778(\uc778\ub371\uc2a4)\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc790\ub3d9\ud654\u00b7\ub9de\ucda4 \uac1c\ubc1c \uc810\uac80<\/strong>: \uc0ac\uc6a9\uc790\uac00 \ub298\uba74 \uc790\ub3d9\ud654\uc640 \ub9de\ucda4 \uac1c\ubc1c\uc774 \ub3d9\uc2dc\uc5d0 \uc2e4\ud589\ub418\ub294 \ud69f\uc218\ub3c4 \ub298\uc5b4\ub098\ubbc0\ub85c, \ubb34\uac70\uc6b4 \ucc98\ub9ac\ub97c \uc815\uae30\uc801\uc73c\ub85c \uc810\uac80\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uad8c\ud55c \uad6c\uc870 \uc815\ub9ac<\/strong>: \uc0ac\uc6a9\uc790\uc640 \ubd80\uc11c\uac00 \ub298\uc218\ub85d \uad8c\ud55c\uacfc \uacf5\uc720 \uaddc\uce59\uc774 \ubcf5\uc7a1\ud574\uc9c0\ubbc0\ub85c, \uc9c1\ubb34 \ub2e8\uc704\ub85c \ub2e8\uc21c\ud558\uac8c \uc720\uc9c0\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc131\ub2a5 \uc9c0\ud45c \ud655\uc778<\/strong>: \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601 \ub2f4\ub2f9\uc790\uac00 \uc751\ub2f5 \uc2dc\uac04\uacfc \uc624\ub958 \uac19\uc740 \uc131\ub2a5 \uc9c0\ud45c\ub97c \uc815\uae30\uc801\uc73c\ub85c \ud655\uc778\ud558\uace0, \uc0ac\uc6a9\uc790\ub97c \ud06c\uac8c \ub298\ub9ac\uae30 \uc804\uc5d0\ub294 \ubbf8\ub9ac \ubd80\ud558\ub97c \uc2dc\ud5d8\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\uc0ac\uc6a9\uc790 \uc218\ucc9c \uba85 \uaddc\ubaa8\uae4c\uc9c0 \ud655\uc7a5\ud560 \uae30\uc5c5\uc6a9 CRM\uc744 \uc120\ud0dd\ud55c\ub2e4\uba74, \uc774\ub7f0 \uad00\ub9ac\ub97c \uc9c0\uc6d0\ud558\ub294 \uae30\ub2a5\uc774 \uc81c\ud488 \uc548\uc5d0 \ub9c8\ub828\ub418\uc5b4 \uc788\ub294\uc9c0\ub3c4 \ud568\uaed8 \ud655\uc778\ud574\uc57c \ud569\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \uc99d\uac00\uc5d0 \ub9de\ucdb0 \ud074\ub77c\uc6b0\ub4dc \uc778\ud504\ub77c\ub97c \ub298\ub9b4 \uc218 \uc788\ub294\uc9c0, \ub300\ub7c9 \ub370\uc774\ud130\ub97c \ubcf4\uad00\ud558\uace0 \ucc98\ub9ac\ud558\ub294 \uae30\ub2a5\uacfc \uc131\ub2a5\uc744 \uc810\uac80\ud558\ub294 \ub3c4\uad6c\uac00 \uc788\ub294\uc9c0, \ube44\uc2b7\ud55c \uaddc\ubaa8\uc758 \ub3c4\uc785 \uc0ac\ub840\uac00 \uc788\ub294\uc9c0\uac00 \uc120\ud0dd \uae30\uc900\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc131\ub2a5\uae4c\uc9c0 \uace0\ub824\ud574 \uacc4\ud68d\uc744 \uc138\uc6e0\ub2e4\uba74, \uc774\uc81c \ub204\uac00 \ub9cc\ub4e4\uace0 \ud0a4\uc6b8\uc9c0 \uc815\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-crm-\uad6c\ucd95-si-\uc5c5\uccb4-vs-\uc790\uccb4-\uad6c\ucd95-\ub0b4\uc7ac\ud654-\uad6c\ucd95-\uc8fc\uccb4-\uc120\ud0dd-\uae30\uc900\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-4\">CRM \uad6c\ucd95, SI \uc5c5\uccb4 vs \uc790\uccb4 \uad6c\ucd95(\ub0b4\uc7ac\ud654): \uad6c\ucd95 \uc8fc\uccb4 \uc120\ud0dd \uae30\uc900<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\ud655\uc7a5 \uacc4\ud68d\uc744 \uc2e4\ud589\ud558\ub824\uba74 \uadf8 \uc77c\uc744 \ub9e1\uc744 \uc8fc\uccb4\uac00 \ud544\uc694\ud569\ub2c8\ub2e4. CRM\uc744 \ub9cc\ub4e4\uace0 \ud0a4\uc6b0\ub294 \ubc29\uc2dd\uc740 \ud06c\uac8c \ub450 \uac00\uc9c0\uc785\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c \uad6c\ucd95\uc744 \uc804\ubb38\uc73c\ub85c \ud558\ub294 \uc678\ubd80 <a href=\"https:\/\/www.salesforce.com\/kr\/blog\/solution-si-erip-crm\/\">SI \uc5c5\uccb4<\/a>\uc5d0 \ub9e1\uae30\ub294 \ubc29\uc2dd\uacfc, \uc194\ub8e8\uc158\uc744 \uc9c1\uc811 \uac1c\ubc1c\ud558\ub294 \uac83\uc774 \uc544\ub2c8\ub77c CRM\uc758 \uad6c\ucd95\uacfc \uc6b4\uc601 \uc5ed\ub7c9\uc744 \ud68c\uc0ac \ub0b4\ubd80\uc5d0 \uac16\ucd94\ub294 \uc790\uccb4 \uad6c\ucd95\u00b7\uc6b4\uc601(\ub0b4\uc7ac\ud654)\uc785\ub2c8\ub2e4. \uc5b4\ub290 \ucabd\uc774 \uc801\ud569\ud55c\uc9c0\ub294 \ud504\ub85c\uc81d\ud2b8 \uaddc\ubaa8\uc640 \ub0b4\ubd80 \uc5ed\ub7c9\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table class=\"has-fixed-layout\"><thead><tr><th>\ube44\uad50<\/th><th>SI \uc5c5\uccb4\uc5d0 \ub9e1\uae30\ub294 \uacbd\uc6b0<\/th><th>\uc790\uccb4 \uad6c\ucd95\u00b7\uc6b4\uc601\ud558\ub294 \uacbd\uc6b0<\/th><\/tr><\/thead><tbody><tr><td>\ucd08\uae30 \uad6c\ucd95<\/td><td>\uacbd\ud5d8\uc744 \ud65c\uc6a9\ud574 \uc77c\uc815\uacfc \ud488\uc9c8\uc744 \uad00\ub9ac\ud558\uae30 \uc26c\uc6c0<\/td><td>\uc5ed\ub7c9\uc744 \uac16\ucd94\ub294 \ub370 \uc2dc\uac04\uc774 \ud544\uc694\ud568<\/td><\/tr><tr><td>\ube44\uc6a9 \uad6c\uc870<\/td><td>\ud504\ub85c\uc81d\ud2b8\uc640 \ubcc0\uacbd \uac74\ubcc4 \ube44\uc6a9 \ubc1c\uc0dd<\/td><td>\uc778\ub825 \ucc44\uc6a9\uacfc \uad50\uc721 \ube44\uc6a9\uc774 \uc9c0\uc18d \ubc1c\uc0dd<\/td><\/tr><tr><td>\ub178\ud558\uc6b0 \ucd95\uc801<\/td><td>\ubcc4\ub3c4\uc758 \uc778\uc218\uc778\uacc4 \uacc4\ud68d\uc774 \ud544\uc694\ud568<\/td><td>\ub0b4\ubd80\uc5d0 \uc313\uc784<\/td><\/tr><tr><td>\ubcc0\uacbd \ub300\uc751<\/td><td>\uacc4\uc57d\uacfc \uc77c\uc815 \uc870\uc728\uc774 \ud544\uc694\ud568<\/td><td>\uc791\uc740 \ubcc0\uacbd\uc5d0 \ube60\ub974\uac8c \ub300\uc751 \uac00\ub2a5<\/td><\/tr><tr><td>\uc720\uc758\ud560 \uc810<\/td><td>\uc5c5\uccb4 \uc758\uc874\ub3c4 \uad00\ub9ac<\/td><td>\ub2f4\ub2f9\uc790 \ud1f4\uc0ac \uc2dc \uacf5\ubc31 \uad00\ub9ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 id=\"h-si-\uc5c5\uccb4\uc5d0-\ub9e1\uae30\ub294-\uacbd\uc6b0-\ucd08\uae30-\uad6c\ucd95\uc758-\uc77c\uc815\uacfc-\ud488\uc9c8-\uad00\ub9ac\" class=\"wp-block-heading\">SI \uc5c5\uccb4\uc5d0 \ub9e1\uae30\ub294 \uacbd\uc6b0: \ucd08\uae30 \uad6c\ucd95\uc758 \uc77c\uc815\uacfc \ud488\uc9c8 \uad00\ub9ac<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SI \uc5c5\uccb4\ub294 \uae30\uc5c5\uc6a9 CRM\uc744 \ucc98\uc74c \uad6c\ucd95\ud558\uac70\ub098 \uc5ec\ub7ec \uc2dc\uc2a4\ud15c\uacfc \ubcf5\uc7a1\ud558\uac8c \uc5f0\ub3d9\ud574\uc57c \ud560 \ub54c \uc801\ud569\ud569\ub2c8\ub2e4. \ub2e4\uc12f \uac00\uc9c0 \uae30\uc900\uc73c\ub85c \ubcf4\uba74 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ucd08\uae30 \uad6c\ucd95:<\/strong>&nbsp;SI \uc5c5\uccb4\uc758 \uad6c\ucd95 \uacbd\ud5d8\uc744 \ud65c\uc6a9\ud558\ubbc0\ub85c \uc77c\uc815\uacfc \ud488\uc9c8\uc744 \uad00\ub9ac\ud558\uae30 \uc27d\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ube44\uc6a9 \uad6c\uc870:<\/strong>&nbsp;\ud504\ub85c\uc81d\ud2b8 \ub2e8\uc704\ub85c \ube44\uc6a9\uc774 \ub4e4\uace0, \uad6c\ucd95 \ud6c4 \ubcc0\uacbd\uc774 \uc0dd\uae38 \ub54c\ub9c8\ub2e4 \uac74\ubcc4 \ube44\uc6a9\uc774 \ucd94\uac00\ub429\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ub178\ud558\uc6b0 \ucd95\uc801:<\/strong>&nbsp;\uad6c\ucd95 \ub178\ud558\uc6b0\uac00 \uc5c5\uccb4\uc5d0 \ub0a8\uae30 \ub54c\ubb38\uc5d0, \ub0b4\ubd80\ub85c \uc62e\uae30\ub824\uba74 \ubcc4\ub3c4\uc758 \uc778\uc218\uc778\uacc4 \uacc4\ud68d\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubcc0\uacbd \ub300\uc751:<\/strong>&nbsp;\uae30\ub2a5\uc744 \ubc14\uafb8\uac70\ub098 \ucd94\uac00\ud558\ub824\uba74 \uacc4\uc57d\uacfc \uc77c\uc815\uc744 \ub2e4\uc2dc \uc870\uc728\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc720\uc758\ud560 \uc810:<\/strong>&nbsp;\ud2b9\uc815 \uc5c5\uccb4 \uc5c6\uc774\ub294 \uc6b4\uc601\uc774 \uc5b4\ub824\uc6cc\uc9c0\uc9c0 \uc54a\ub3c4\ub85d \uc5c5\uccb4 \uc758\uc874\ub3c4\ub97c \uad00\ub9ac\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"h-\uc790\uccb4-\uad6c\ucd95-\uc6b4\uc601-\ub0b4\uc7ac\ud654-\ud558\ub294-\uacbd\uc6b0-\ub0b4\ubd80-\uc815\ubcf4\uc2dc\uc2a4\ud15c-\uc6b4\uc601-\uc5ed\ub7c9-\ud655\ubcf4\" class=\"wp-block-heading\">\uc790\uccb4 \uad6c\ucd95\u00b7\uc6b4\uc601(\ub0b4\uc7ac\ud654)\ud558\ub294 \uacbd\uc6b0: \ub0b4\ubd80 \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601 \uc5ed\ub7c9 \ud655\ubcf4<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc790\uccb4 \uad6c\ucd95\u00b7\uc6b4\uc601\uc740 CRM\uc744 \uafb8\uc900\ud788 \ubc14\uafb8\uace0 \ud655\uc7a5\ud574\uc57c \ud558\uace0, \uc774\ub97c \ub9e1\uc744 \ub0b4\ubd80 \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601 \uc870\uc9c1\uc744 \uac16\ucd9c \uc218 \uc788\uc744 \ub54c \uc801\ud569\ud569\ub2c8\ub2e4. \ub2e4\uc12f \uac00\uc9c0 \uae30\uc900\uc73c\ub85c \ubcf4\uba74 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ucd08\uae30 \uad6c\ucd95:<\/strong>&nbsp;\ub0b4\ubd80 \uc778\ub825\uc774 \uad6c\ucd95 \uc5ed\ub7c9\uc744 \uac16\ucd94\uae30\uae4c\uc9c0 \uc2dc\uac04\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ube44\uc6a9 \uad6c\uc870:<\/strong>&nbsp;\uac74\ubcc4 \ube44\uc6a9 \ub300\uc2e0 \uc778\ub825 \ucc44\uc6a9\uacfc \uad50\uc721 \ube44\uc6a9\uc774 \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc0dd\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ub178\ud558\uc6b0 \ucd95\uc801:<\/strong>&nbsp;\uad6c\ucd95\uacfc \uc6b4\uc601 \ub178\ud558\uc6b0\uac00 \ud68c\uc0ac \ub0b4\ubd80\uc5d0 \uc313\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubcc0\uacbd \ub300\uc751:<\/strong>&nbsp;\ud604\uc5c5\uc758 \uc791\uc740 \ubcc0\uacbd \uc694\uccad\uc5d0 \uacc4\uc57d \uc5c6\uc774 \ube60\ub974\uac8c \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc720\uc758\ud560 \uc810:<\/strong>&nbsp;\ub2f4\ub2f9\uc790\uac00 \ud1f4\uc0ac\ud558\uba74 \uc6b4\uc601 \uacf5\ubc31\uc774 \uc0dd\uae30\uc9c0 \uc54a\ub3c4\ub85d \uc5c5\ubb34\ub97c \ubb38\uc11c\ud654\ud558\uace0 \uc778\ub825\uc744 \uc774\uc911\ud654\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"h-si-\uc5c5\uccb4\uc640-\ub0b4\ubd80-\uc870\uc9c1\uc744-\ud568\uaed8-\uc4f0\ub294-\ubc29\ubc95\" class=\"wp-block-heading\">SI \uc5c5\uccb4\uc640 \ub0b4\ubd80 \uc870\uc9c1\uc744 \ud568\uaed8 \uc4f0\ub294 \ubc29\ubc95<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\ub450 \ubc29\uc2dd\uc744 \ud568\uaed8 \uc4f8 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \ucd08\uae30 \uad6c\ucd95\uacfc \ubcf5\uc7a1\ud55c \uc5f0\ub3d9\uc740 SI \uc5c5\uccb4\uc5d0 \ub9e1\uae30\uace0, \uc6b4\uc601\uacfc \uc791\uc740 \ubcc0\uacbd\uc740 \ub0b4\ubd80 \uad00\ub9ac\uc790\uac00 \ub9e1\ub294 \ubc29\uc2dd\uc785\ub2c8\ub2e4. \uc774\ub807\uac8c \ub098\ub204\uba74 \ucd08\uae30 \uad6c\ucd95\uc758 \uc77c\uc815\uacfc \ud488\uc9c8\uc740 SI \uc5c5\uccb4 \uacbd\ud5d8\uc73c\ub85c \uad00\ub9ac\ud558\uace0, \uc6b4\uc601 \ub178\ud558\uc6b0\ub294 \ub0b4\ubd80\uc5d0 \uc313\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uacbd\uc6b0 \uacc4\uc57d \ub2e8\uacc4\uc5d0\uc11c \uc778\uc218\uc778\uacc4\uc640 \uad50\uc721 \ubc94\uc704\ub97c \ud568\uaed8 \uc815\ud574 \ub450\uc5b4\uc57c \ud569\ub2c8\ub2e4. \ub85c\uc6b0\ucf54\ub4dc(\ucf54\ub4dc \uc791\uc131\uc744 \ucd5c\uc18c\ud654\ud55c \uac1c\ubc1c \ubc29\uc2dd) \ub3c4\uad6c\ub97c \ud65c\uc6a9\ud558\uba74 \ub0b4\ubd80 \ub2f4\ub2f9\uc790\uac00 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \ubc94\uc704\ub97c \ub113\ud790 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SI \uc5c5\uccb4\uc640 \ud568\uaed8\ud558\uae30\ub85c \ud588\ub2e4\uba74, \ub2e4\uc74c\uc740 \uc5b4\ub5a4 \uc5c5\uccb4\ub97c \uc120\ud0dd\ud560\uc9c0\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-crm-\uad6c\ucd95-\ud30c\ud2b8\ub108-si-\uc5c5\uccb4-\ub97c-\uc120\ud0dd\ud558\ub294-\uae30\uc900\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-5\">CRM \uad6c\ucd95 \ud30c\ud2b8\ub108(SI \uc5c5\uccb4)\ub97c \uc120\ud0dd\ud558\ub294 \uae30\uc900<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5b4\ub5a4 \uc5c5\uccb4\ub97c \uc120\ud0dd\ud558\ub290\ub0d0\ub294 \uad6c\ucd95 \ud488\uc9c8\ubfd0 \uc544\ub2c8\ub77c \uc774\ud6c4\uc758 \ud655\uc7a5 \uc18d\ub3c4\uc5d0\ub3c4 \uc601\ud5a5\uc744 \uc90d\ub2c8\ub2e4. \uad6c\ucd95\uc774 \ub05d\ub09c \ub4a4\uc5d0\ub3c4 \uace0\ub3c4\ud654\uc640 \uc6b4\uc601 \uc9c0\uc6d0\uc744 \ud568\uaed8\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uad6d\ub0b4\uc5d0\uc11c \uae30\uc5c5\uc6a9 CRM\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\ub294 \uc5c5\uccb4\uc758 \uc218\uc640 \uc5ed\ub7c9\uc740 CRM \uc81c\ud488\uacfc \uc5c5\uc885\uc5d0 \ub530\ub77c \ub2e4\ub985\ub2c8\ub2e4. \ub300\uae30\uc5c5 \ud504\ub85c\uc81d\ud2b8\ucc98\ub7fc \uc5f0\ub3d9 \ubc94\uc704\uac00 \ub113\uace0 \uc774\uad00\ud560 \ub370\uc774\ud130\uac00 \ub9ce\uc740 \uad6c\ucd95\uc740 \uacbd\ud5d8 \uc788\ub294 \uc5c5\uccb4\uac00 \ub354 \uc81c\ud55c\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub798\uc11c \uc81c\ud488\uc744 \ube44\uad50\ud560 \ub54c \uad6d\ub0b4 \uad6c\ucd95 \ud30c\ud2b8\ub108\uc758 \ud604\ud669\ub3c4 \ud568\uaed8 \ud655\uc778\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. Salesforce\ub294 <a href=\"https:\/\/www.salesforce.com\/kr\/partners\/official-partners\/\">Salesforce Korea \uacf5\uc2dd \ud30c\ud2b8\ub108\uc0ac<\/a> \ud398\uc774\uc9c0\uc5d0\uc11c \uc0b0\uc5c5\ubcc4 \uc804\ubb38 \ubd84\uc57c\uc640 \ud568\uaed8 \uad6d\ub0b4 \ud30c\ud2b8\ub108 \ubaa9\ub85d\uc744 \uacf5\uac1c\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc5c5\uccb4\ub97c \uac80\ud1a0\ud560 \ub54c\ub294 \ub2e4\uc74c \ud56d\ubaa9\uc744 \uc0b4\ud3b4\ubd05\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc81c\ud488 \uc778\uc99d\uacfc \uc804\ubb38 \ubd84\uc57c<\/strong>: \ud574\ub2f9 CRM\uc758 \uacf5\uc2dd \uc778\uc99d\uc744 \ubcf4\uc720\ud55c \uc778\ub825\uc774 \uc788\ub294\uc9c0, \uc804\ubb38 \ubd84\uc57c\uac00 \ub9de\ub294\uc9c0 \ud655\uc778\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc5c5\uc885 \uad6c\ucd95 \uc0ac\ub840<\/strong>: \uac19\uc740 \uc5c5\uc885\uc774\ub098 \ube44\uc2b7\ud55c \uaddc\ubaa8\uc758 \uad6c\ucd95 \uacbd\ud5d8\uc774 \uc788\ub294\uc9c0 \ud655\uc778\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uad6c\ucd95 \ud6c4 \uc6b4\uc601 \uc9c0\uc6d0<\/strong>: \uc624\ud508 \uc774\ud6c4 \uc720\uc9c0\ubcf4\uc218\uc640 \uace0\ub3c4\ud654 \ub4f1 \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601 \uc5b4\ub5a4 \ubc94\uc704\ub85c \uc9c0\uc6d0\ud558\ub294\uc9c0 \ud655\uc778\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ub0b4\ubd80 \uc6b4\uc601 \uc9c0\uc6d0<\/strong>: \uc778\uc218\uc778\uacc4\uc640 \uad00\ub9ac\uc790 \uad50\uc721\uc744 \uc81c\uacf5\ud558\ub294\uc9c0 \ud655\uc778\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \uad6c\ucd95\uc774 \ub05d\ub0ac\ub2e4\uba74, CRM\uc744 \uacc4\uc18d \uc6b4\uc601\ud558\uace0 \ud0a4\uc6cc \uac08 \ub0b4\ubd80 \uc870\uc9c1\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-crm-\ub3c4\uc785-\ud6c4-\uc815\ubcf4\uc2dc\uc2a4\ud15c-\uc6b4\uc601-\uc870\uc9c1\uc744-\uad6c\uc131\ud558\ub294-\ubc29\ubc95\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-6\">CRM \ub3c4\uc785 \ud6c4 \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601 \uc870\uc9c1\uc744 \uad6c\uc131\ud558\ub294 \ubc29\ubc95<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\uc740 \uc624\ud508\ud55c \ub0a0\ubd80\ud130 \uc6b4\uc601\uc774 \uc2dc\uc791\ub429\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \uc694\uccad\uc744 \ubc18\uc601\ud558\uace0, \uc0c8 \uae30\ub2a5\uc744 \uc801\uc6a9\ud558\uace0, \ub370\uc774\ud130 \ud488\uc9c8\uc744 \uad00\ub9ac\ud560 \ub2f4\ub2f9\uc790\uac00 \uc5c6\uc73c\uba74 \ud655\uc7a5 \uacc4\ud68d\ub3c4 \uba48\ucd94\uac8c \ub429\ub2c8\ub2e4. CRM \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601 \uc870\uc9c1\uc5d0\ub294 \ubcf4\ud1b5 \ub2e4\uc74c \uc5ed\ud560\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc5c5\ubb34 \ucc45\uc784\uc790<\/strong>: \uc601\uc5c5\u00b7\uc11c\ube44\uc2a4 \ub4f1 \ud604\uc5c5 \ubd80\uc11c\uc5d0\uc11c CRM \ud65c\uc6a9 \ubc29\ud5a5\uacfc \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.salesforce.com\/kr\/blog\/trailblazer-community\/\">\uc2dc\uc2a4\ud15c \uad00\ub9ac\uc790<\/a><\/strong>: \uc0ac\uc6a9\uc790\uc640 \uad8c\ud55c \uc124\uc815, \ud654\uba74\uacfc \uc790\ub3d9\ud654 \ubcc0\uacbd, \uc815\uae30 \uc5c5\ub370\uc774\ud2b8 \uc810\uac80\uc744 \ub9e1\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uac1c\ubc1c\u00b7\uc5f0\ub3d9 \ub2f4\ub2f9<\/strong>: \ub9de\ucda4 \uac1c\ubc1c\uacfc \uc678\ubd80 \uc2dc\uc2a4\ud15c \uc5f0\ub3d9\uc744 \uad00\ub9ac\ud569\ub2c8\ub2e4. \ub0b4\ubd80 \uc778\ub825\uc774 \uc5c6\ub2e4\uba74 \uad6c\ucd95 \ud30c\ud2b8\ub108\uc640 \ud611\ub825\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ub370\uc774\ud130 \ub2f4\ub2f9<\/strong>: \uc911\ubcf5 \uc815\ub9ac\uc640 \uc785\ub825 \uae30\uc900 \uad00\ub9ac \ub4f1 \ub370\uc774\ud130 \ud488\uc9c8\uc744 \uad00\ub9ac\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uad50\uc721\u00b7\ud65c\uc6a9 \uad00\ub9ac \ub2f4\ub2f9<\/strong>: \uc2e0\uaddc \uc0ac\uc6a9\uc790 \uad50\uc721\uacfc \ud65c\uc6a9 \ud604\ud669 \uc810\uac80\uc744 \ub9e1\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ub300\uae30\uc5c5\uc774\ub77c\uba74 \uc774 \uc5ed\ud560\ub4e4\uc744 \ud55c\uacf3\uc5d0 \ubaa8\uc740 \uc804\ub2f4 \uc6b4\uc601 \uc870\uc9c1\uc744 \ub450\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. \ubd80\uc11c\ub9c8\ub2e4 \ub530\ub85c \uc694\uccad\uc744 \ucc98\ub9ac\ud558\uba74 \uc124\uc815\uc774 \uc11c\ub85c \ucda9\ub3cc\ud558\uac70\ub098 \uac19\uc740 \uae30\ub2a5\uc774 \uc911\ubcf5\uc73c\ub85c \ub9cc\ub4e4\uc5b4\uc9c0\uae30 \uc27d\uc2b5\ub2c8\ub2e4. \uc804\ub2f4 \uc870\uc9c1\uc774 \ubcc0\uacbd \uc694\uccad\uc744 \ubaa8\uc544 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\uace0 \ud604\uc5c5, \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601 \ubd80\uc11c(IT), \uad6c\ucd95 \ud30c\ud2b8\ub108 \uc0ac\uc774\ub97c \uc870\uc728\ud558\uba74 \ud655\uc7a5 \uc18d\ub3c4\uc640 \uc2dc\uc2a4\ud15c \uc77c\uad00\uc131\uc744 \ud568\uaed8 \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-\uae30\uc5c5-\uaddc\ubaa8\ubcc4-crm-\ud655\uc7a5-\ubc29\ud5a5\uacfc-\uad6c\ucd95-\uc8fc\uccb4-\ube44\uad50\" class=\"wp-block-heading has-white-color has-midnight-gradient-background has-text-color has-background has-link-color wp-elements-7\">\uae30\uc5c5 \uaddc\ubaa8\ubcc4 CRM \ud655\uc7a5 \ubc29\ud5a5\uacfc \uad6c\ucd95 \uc8fc\uccb4 \ube44\uad50<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc9c0\uae08\uae4c\uc9c0 \uc0b4\ud3b4\ubcf8 \ud655\uc7a5 \ubc29\ud5a5, \ud655\uc7a5 \uacc4\ud68d, \uad6c\ucd95 \uc8fc\uccb4\ub97c \ubaa8\ub4e0 \uae30\uc5c5\uc774 \uac19\uc740 \ubc29\uc2dd\uc73c\ub85c \uc900\ube44\ud560 \ud544\uc694\ub294 \uc5c6\uc2b5\ub2c8\ub2e4. \uae30\uc5c5 \uaddc\ubaa8\uc5d0 \ub530\ub77c \uc8fc\ub85c \ucee4\uc9c0\ub294 \ubc29\ud5a5\uacfc \uc774\ub97c \ub9e1\uc744 \uc8fc\uccb4\uac00 \ub2e4\ub974\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc544\ub798 \ud45c\uc5d0\uc11c \uc6b0\ub9ac \ud68c\uc0ac\uc5d0 \ud574\ub2f9\ud558\ub294 \ubc94\uc704\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table class=\"has-fixed-layout\"><thead><tr><th>\ube44\uad50<\/th><th>\uc911\uc18c\uae30\uc5c5<\/th><th>\uc911\uacac\uae30\uc5c5<\/th><th>\ub300\uae30\uc5c5<\/th><\/tr><\/thead><tbody><tr><td>\uc8fc\uc694 \ud655\uc7a5 \ubc29\ud5a5<\/td><td>\uc0ac\uc6a9\uc790\uc640 \uae30\ubcf8 \uae30\ub2a5<\/td><td>\uc5c5\ubb34 \uc601\uc5ed\uacfc \uc2dc\uc2a4\ud15c \uc5f0\ub3d9<\/td><td>\uc870\uc9c1\u00b7\ubc95\uc778\uacfc \uc804\uc0ac \uc2dc\uc2a4\ud15c \uc5f0\ub3d9<\/td><\/tr><tr><td>\uad6c\ucd95 \uc8fc\uccb4<\/td><td>\ud45c\uc900 \uae30\ub2a5 \uc704\uc8fc\ub85c \uc9c1\uc811 \ub3c4\uc785<\/td><td>SI \uc5c5\uccb4\uc640 \ub0b4\ubd80 \uad00\ub9ac\uc790 \ubcd1\ud589<\/td><td>SI \uc5c5\uccb4\uc640 \ub0b4\ubd80 \uc804\ub2f4 \uc870\uc9c1 \ubcd1\ud589<\/td><\/tr><tr><td>\uacc4\ud68d \uae30\uc900<\/td><td>\ub2e4\uc74c \uc694\uae08\uc81c\ub85c \uc62e\uaca8 \uac08 \uc2dc\uc810<\/td><td>3\ub144 \ub4a4 \uc870\uc9c1 \ubaa8\uc2b5<\/td><td>\uc870\uc9c1 \uac1c\ud3b8\uacfc \ud574\uc678 \uc9c4\ucd9c \uacc4\ud68d<\/td><\/tr><tr><td>\uc6b4\uc601 \uc870\uc9c1<\/td><td>\ub2f4\ub2f9\uc790\uac00 \uad00\ub9ac \uc5c5\ubb34 \uacb8\uc784<\/td><td>\uc2dc\uc2a4\ud15c \uad00\ub9ac\uc790\uc640 \uc5c5\ubb34 \ucc45\uc784\uc790 \uc9c0\uc815<\/td><td>\uc804\ub2f4 \uc6b4\uc601 \uc870\uc9c1 \uad6c\uc131<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8f761849 wp-block-group-is-layout-flex\"><\/div>\n\n\n\n<h3 id=\"h-\uc911\uc18c\uae30\uc5c5-\uc0ac\uc6a9\uc790-\uae30\ubcf8-\uae30\ub2a5-\ud655\uc7a5\uacfc-\uc694\uae08\uc81c-\uc804\ud658\" class=\"wp-block-heading\">\uc911\uc18c\uae30\uc5c5: \uc0ac\uc6a9\uc790\u00b7\uae30\ubcf8 \uae30\ub2a5 \ud655\uc7a5\uacfc \uc694\uae08\uc81c \uc804\ud658<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc911\uc18c\uae30\uc5c5\uc740 \uc0ac\uc6a9\uc790 \uc218\ub97c \ub298\ub9ac\uace0 \uae30\ubcf8 \uae30\ub2a5\uc744 \ub113\ud788\ub294 \ubc29\ud5a5\uc73c\ub85c CRM\uc744 \ud655\uc7a5\ud569\ub2c8\ub2e4. SI \uc5c5\uccb4 \uc5c6\uc774 \ud45c\uc900 \uae30\ub2a5 \uc704\uc8fc\ub85c \uc9c1\uc811 \ub3c4\uc785\ud558\uace0, \ub2f4\ub2f9\uc790\uac00 \ub2e4\ub978 \uc5c5\ubb34\uc640 \ud568\uaed8 \uad00\ub9ac \uc5c5\ubb34\ub97c \uacb8\uc784\ud558\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \ud655\uc7a5 \uacc4\ud68d\uc740 \ub2e4\uc74c \uc694\uae08\uc81c\ub85c \uc62e\uaca8 \uac08 \uc2dc\uc810\uc744 \uae30\uc900\uc73c\ub85c \uc138\uc6c1\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\uc5d0\uc11c\ub294 Starter Suite\uc5d0 \uc313\uc740 \ub370\uc774\ud130\uc640 \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\ub97c&nbsp;<a href=\"https:\/\/f0cgal09qus.slack-mcps.com\/mcp-sandbox-proxy?csp=%7B%22resourceDomains%22%3A%5B%22https%3A%2F%2Funpkg.com%22%2C%22https%3A%2F%2Fcdn.jsdelivr.net%22%2C%22https%3A%2F%2Fcdnjs.cloudflare.com%22%2C%22https%3A%2F%2Fcdn.tailwindcss.com%22%2C%22https%3A%2F%2Ffonts.googleapis.com%22%2C%22https%3A%2F%2Ffonts.gstatic.com%22%5D%7D&amp;allow_surface_comments=1&amp;mode=raw#\">\uc0c1\uc704 \uc694\uae08\uc81c<\/a>\ub85c \uadf8\ub300\ub85c \uc62e\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud68c\uc0ac\uac00 \ucee4\uc838 \uc694\uae08\uc81c\ub97c \ubc14\uafd4\ub3c4 \ucc98\uc74c\ubd80\ud130 \ub2e4\uc2dc \uad6c\ucd95\ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 id=\"h-\uc911\uacac\uae30\uc5c5-\uc5c5\ubb34-\uc601\uc5ed-\ud655\uc7a5\uacfc-si-\uc5c5\uccb4-\ub0b4\ubd80-\uad00\ub9ac\uc790-\ubcd1\ud589\" class=\"wp-block-heading\">\uc911\uacac\uae30\uc5c5: \uc5c5\ubb34 \uc601\uc5ed \ud655\uc7a5\uacfc SI \uc5c5\uccb4\u00b7\ub0b4\ubd80 \uad00\ub9ac\uc790 \ubcd1\ud589<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc911\uacac\uae30\uc5c5\uc740 \uc601\uc5c5 \uc678 \uc5c5\ubb34 \uc601\uc5ed\uc73c\ub85c CRM\uc744 \ub113\ud788\uace0 \ub2e4\ub978 \uc2dc\uc2a4\ud15c\uacfc \uc5f0\ub3d9\ud558\ub294 \ubc29\ud5a5\uc73c\ub85c \ud655\uc7a5\ud569\ub2c8\ub2e4. \uad6c\ucd95\uc740 SI \uc5c5\uccb4\uc640 \ub0b4\ubd80 \uad00\ub9ac\uc790\uac00 \ud568\uaed8 \ub9e1\uace0, \uc6b4\uc601\uc744 \uc704\ud574 \uc2dc\uc2a4\ud15c \uad00\ub9ac\uc790\uc640 \uc5c5\ubb34 \ucc45\uc784\uc790\ub97c \uc9c0\uc815\ud569\ub2c8\ub2e4. \ud655\uc7a5 \uacc4\ud68d\uc740 3\ub144 \ub4a4 \uc870\uc9c1 \ubaa8\uc2b5\uc744 \uae30\uc900\uc73c\ub85c \uc138\uc6c1\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SI \uc5c5\uccb4\ub97c \ucc3e\uc744 \ub54c\ub294&nbsp;<a href=\"https:\/\/f0cgal09qus.slack-mcps.com\/mcp-sandbox-proxy?csp=%7B%22resourceDomains%22%3A%5B%22https%3A%2F%2Funpkg.com%22%2C%22https%3A%2F%2Fcdn.jsdelivr.net%22%2C%22https%3A%2F%2Fcdnjs.cloudflare.com%22%2C%22https%3A%2F%2Fcdn.tailwindcss.com%22%2C%22https%3A%2F%2Ffonts.googleapis.com%22%2C%22https%3A%2F%2Ffonts.gstatic.com%22%5D%7D&amp;allow_surface_comments=1&amp;mode=raw#\">Salesforce \ud30c\ud2b8\ub108<\/a>&nbsp;\ud398\uc774\uc9c0\uc5d0\uc11c \ucee8\uc124\ud305 \ud30c\ud2b8\ub108\uc758 \uc778\uc99d, \uc804\ubb38 \ubd84\uc57c, \uace0\uac1d \ud6c4\uae30\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub0b4\ubd80 \uad00\ub9ac\uc790\uc758 \uc5ed\ub7c9\uc744 \ud0a4\uc6b0\ub294 \ub370\ub294 \ub85c\uc6b0\ucf54\ub4dc \uc790\ub3d9\ud654 \ub3c4\uad6c Flow Builder\uc640 \ud559\uc2b5 \ud50c\ub7ab\ud3fc&nbsp;<a href=\"https:\/\/f0cgal09qus.slack-mcps.com\/mcp-sandbox-proxy?csp=%7B%22resourceDomains%22%3A%5B%22https%3A%2F%2Funpkg.com%22%2C%22https%3A%2F%2Fcdn.jsdelivr.net%22%2C%22https%3A%2F%2Fcdnjs.cloudflare.com%22%2C%22https%3A%2F%2Fcdn.tailwindcss.com%22%2C%22https%3A%2F%2Ffonts.googleapis.com%22%2C%22https%3A%2F%2Ffonts.gstatic.com%22%5D%7D&amp;allow_surface_comments=1&amp;mode=raw#\">Trailhead<\/a>\ub97c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 id=\"h-\ub300\uae30\uc5c5-\uc870\uc9c1-\ubc95\uc778-\ud655\uc7a5\uacfc-\uc804\ub2f4-\uc815\ubcf4\uc2dc\uc2a4\ud15c-\uc6b4\uc601-\uc870\uc9c1-\uad6c\uc131\" class=\"wp-block-heading\">\ub300\uae30\uc5c5: \uc870\uc9c1\u00b7\ubc95\uc778 \ud655\uc7a5\uacfc \uc804\ub2f4 \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601 \uc870\uc9c1 \uad6c\uc131<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\ub300\uae30\uc5c5\uc740 \uc870\uc9c1\uacfc \ubc95\uc778\uc744 \ub298\ub9ac\uace0 \uc804\uc0ac \uc2dc\uc2a4\ud15c\uacfc \uc5f0\ub3d9\ud558\ub294 \ubc29\ud5a5\uc73c\ub85c CRM\uc744 \ud655\uc7a5\ud569\ub2c8\ub2e4. \uad6c\ucd95\uc740 SI \uc5c5\uccb4\uc640 \ub0b4\ubd80 \uc804\ub2f4 \uc870\uc9c1\uc774 \ud568\uaed8 \ub9e1\uace0, \uc815\ubcf4\uc2dc\uc2a4\ud15c \uc6b4\uc601\uc744 \uc704\ud55c \uc804\ub2f4 \uc6b4\uc601 \uc870\uc9c1\uc744 \uad6c\uc131\ud569\ub2c8\ub2e4. \ud655\uc7a5 \uacc4\ud68d\uc740 \uc870\uc9c1 \uac1c\ud3b8\uacfc \ud574\uc678 \uc9c4\ucd9c \uacc4\ud68d\uc744 \uae30\uc900\uc73c\ub85c \uc138\uc6c1\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\ub294&nbsp;<a href=\"https:\/\/f0cgal09qus.slack-mcps.com\/mcp-sandbox-proxy?csp=%7B%22resourceDomains%22%3A%5B%22https%3A%2F%2Funpkg.com%22%2C%22https%3A%2F%2Fcdn.jsdelivr.net%22%2C%22https%3A%2F%2Fcdnjs.cloudflare.com%22%2C%22https%3A%2F%2Fcdn.tailwindcss.com%22%2C%22https%3A%2F%2Ffonts.googleapis.com%22%2C%22https%3A%2F%2Ffonts.gstatic.com%22%5D%7D&amp;allow_surface_comments=1&amp;mode=raw#\">\uba54\ud0c0\ub370\uc774\ud130 \ud50c\ub7ab\ud3fc<\/a>\uc744 \uae30\ubc18\uc73c\ub85c \ud558\uc5ec, \ub9de\ucda4 \uc124\uc815\uacfc \uc5f0\ub3d9\uc744 \uc720\uc9c0\ud55c \ucc44 \uc5f0 3\ud68c \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc73c\ub85c \uc790\ub3d9 \uc5c5\uadf8\ub808\uc774\ub4dc\ub429\ub2c8\ub2e4. \uc870\uc9c1\uc774 \ucee4\uc9c8\uc218\ub85d \uc131\ub2a5 \uad00\ub9ac\ub3c4 \uc911\uc694\ud574\uc9d1\ub2c8\ub2e4.&nbsp;<a href=\"https:\/\/f0cgal09qus.slack-mcps.com\/mcp-sandbox-proxy?csp=%7B%22resourceDomains%22%3A%5B%22https%3A%2F%2Funpkg.com%22%2C%22https%3A%2F%2Fcdn.jsdelivr.net%22%2C%22https%3A%2F%2Fcdnjs.cloudflare.com%22%2C%22https%3A%2F%2Fcdn.tailwindcss.com%22%2C%22https%3A%2F%2Ffonts.googleapis.com%22%2C%22https%3A%2F%2Ffonts.gstatic.com%22%5D%7D&amp;allow_surface_comments=1&amp;mode=raw#\">Scale Center<\/a>\uc5d0\uc11c \uc870\uc9c1\uc758 \uc131\ub2a5 \uc9c0\ud45c\ub97c \uae30\uac04\ubcc4\ub85c \ud655\uc778\ud558\uace0 \ube44\uad50\ud560 \uc218 \uc788\uc73c\uba70, Advanced \uc774\uc0c1 \uc694\uae08\uc81c\uc5d0\ub294 \ub370\uc774\ud130 \uc544\uce74\uc774\ube0c \uae30\ub2a5\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\uc6b0\ub9ac \ud68c\uc0ac\uc758 \uc131\uc7a5 \uacc4\ud68d\uc5d0 \ub9de\ub294 CRM, \uc804\ubb38\uac00\uc640 \ud655\uc778\ud574 \ubcf4\uc138\uc694<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\ub300\uae30\uc5c5, \uc911\uacac\uae30\uc5c5, \uc911\uc18c\uae30\uc5c5\uc740 \ud655\uc7a5 \ubc29\ud5a5\uacfc \uad6c\ucd95 \ubc29\uc2dd\uc774 \ub2e4\ub985\ub2c8\ub2e4. 3\ub144 \ub4a4 \uc870\uc9c1\uc744 \uae30\uc900\uc73c\ub85c \ud55c \ud655\uc7a5 \uacc4\ud68d\ubd80\ud130 \uad6c\ucd95 \ud30c\ud2b8\ub108 \uc120\uc815, \ub0b4\ubd80 \uc6b4\uc601 \ubc29\uc548\uae4c\uc9c0 Salesforce CRM\uc73c\ub85c \uc5b4\ub5bb\uac8c \uc900\ube44\ud560 \uc218 \uc788\ub294\uc9c0 \uc0c1\ub2f4\ud574 \ubcf4\uc138\uc694.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/kr\/company\/contact-us\/\">CRM \ud655\uc7a5 \uacc4\ud68d \uc0c1\ub2f4 \uc2e0\uccad\ud558\uae30<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-\uc790\uc8fc-\ubb3b\ub294-\uc9c8\ubb38-faq\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 (FAQ)<\/h2>\n\n\n<div class=\"accordion \">\n\t\n\n<button class=\"accordion-header\" type=\"button\"><strong>\uc0ac\uc6a9\uc790\uc640 \ub370\uc774\ud130\uac00 \uae09\uc99d\ud560 \ub54c CRM\uc758 \uc751\ub2f5 \uc9c0\uc5f0\uc774\ub098 \uc131\ub2a5 \uc800\ud558\ub97c \ubc29\uc9c0\ud558\ub824\uba74 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud558\ub098\uc694?<\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\uc2dc\uc2a4\ud15c \uc131\ub2a5 \uc800\ud558\ub97c \ub9c9\uae30 \uc704\ud574 5\uac00\uc9c0 \uad00\ub9ac\ub97c \ud655\uc7a5 \uacc4\ud68d\uc5d0 \uc120\uc81c\uc801\uc73c\ub85c \ud3ec\ud568\ud574\uc57c \ud569\ub2c8\ub2e4. \u2460 \uc624\ub798\ub41c \ub370\uc774\ud130\uc758 \ubcc4\ub3c4 \uc544\uce74\uc774\ube59(\ubcf4\uad00)\uc744 \ud1b5\ud55c \uc0c1\uc2dc \uc870\ud68c \ub370\uc774\ud130 \uac10\ucd95, <strong>\u2461 \ubcf4\uace0\uc11c \ubc0f \ubaa9\ub85d \ud654\uba74\uc758 \uac80\uc0c9 \uc0c9\uc778(\uc778\ub371\uc2a4) \ud65c\uc6a9\uacfc \uc870\uac74 \ucd5c\uc801\ud654<\/strong>, <strong>\u2462 \ub3d9\uc2dc \uc2e4\ud589\ub418\ub294 \uc790\ub3d9\ud654 \ubc0f \ub9de\ucda4 \uac1c\ubc1c \ub85c\uc9c1\uc758 \uc815\uae30 \uc810\uac80<\/strong>, <strong>\u2463 \uc9c1\ubb34 \uc911\uc2ec\uc758 \uad8c\ud55c\u00b7\uacf5\uc720 \uaddc\uce59 \ub2e8\uc21c\ud654<\/strong>, <strong>\u2464 \uc804\uc0ac \ud655\ub300 \uc804 \uc0ac\uc804 \ubd80\ud558 \ud14c\uc2a4\ud2b8 \ubc0f \ubaa8\ub2c8\ud130\ub9c1 \ud234(\uc608: Salesforce Scale Center)\uc744 \ud1b5\ud55c \uc131\ub2a5 \uc9c0\ud45c \uc810\uac80<\/strong>\uc774 \ud544\uc218\uc801\uc785\ub2c8\ub2e4<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong><strong><strong><strong>CRM \ub3c4\uc785 \uc624\ud508 \uc774\ud6c4 \uc131\uacf5\uc801\uc778 \uc6b4\uc601\uacfc \uc9c0\uc18d\uc801\uc778 \ud655\uc7a5\uc744 \uc704\ud574 \ub0b4\ubd80 \uc870\uc9c1\uc740 \uc5b4\ub5bb\uac8c \uad6c\uc131\ud574\uc57c \ud558\ub098\uc694?<\/strong><\/strong><\/strong><\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">CRM\uc740 \uc624\ud508 \uc2dc\uc810\ubd80\ud130 \uc2e4\ubb34 \uc6b4\uc601\uc774 \uc2dc\uc791\ub418\ubbc0\ub85c 5\uac00\uc9c0 \ud575\uc2ec \uc5ed\ud560\uc744 \uac16\ucd94\uc5b4\uc57c \ud569\ub2c8\ub2e4. <strong>\u2460 \ud65c\uc6a9 \ubc29\ud5a5\uacfc \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\ub294 &#8216;\uc5c5\ubb34 \ucc45\uc784\uc790&#8217;<\/strong>, <strong>\u2461 \uad8c\ud55c\u00b7\ud654\uba74 \uc124\uc815 \ubc0f \uc790\ub3d9\ud654 \ubcc0\uacbd\uc744 \ub9e1\ub294 &#8216;\uc2dc\uc2a4\ud15c \uad00\ub9ac\uc790&#8217;<\/strong>, <strong>\u2462 \ub9de\ucda4 \uac1c\ubc1c\uacfc \uc5f0\ub3d9\uc744 \uad00\ub9ac\ud558\ub294 &#8216;\uac1c\ubc1c\u00b7\uc5f0\ub3d9 \ub2f4\ub2f9&#8217;<\/strong>, <strong>\u2463 \ub370\uc774\ud130 \uc911\ubcf5\uacfc \ud488\uc9c8\uc744 \uad00\ub9ac\ud558\ub294 &#8216;\ub370\uc774\ud130 \ub2f4\ub2f9&#8217;<\/strong>, \u2464 \uc2e0\uaddc \uad50\uc721\uc744 \ub9e1\ub294 &#8216;\uad50\uc721\u00b7\ud65c\uc6a9 \uad00\ub9ac \ub2f4\ub2f9&#8217;\uc73c\ub85c \uad6c\uc131\ub429\ub2c8\ub2e4. \ud2b9\ud788 \ub300\uae30\uc5c5\uc758 \uacbd\uc6b0 \ubd80\uc11c \uac04 \uc124\uc815 \ucda9\ub3cc\uacfc \uc911\ubcf5 \uac1c\ubc1c\uc744 \ub9c9\uae30 \uc704\ud574 \uc774\ub97c \ucd1d\uad04\ud558\ub294 &#8216;\uc804\ub2f4 \uc6b4\uc601 \uc870\uc9c1&#8217;\uc744 \ub450\ub294 \uac83\uc774 \uad8c\uc7a5\ub429\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong><strong><strong><strong>\uc870\uc9c1 \uc131\uc7a5\uc5d0 \ub9de\ucdb0 \uc2dc\uc2a4\ud15c\uc744 \uac08\uc544\uc5ce\uc9c0 \uc54a\uc73c\ub824\uba74 3\ub144 \ud655\uc7a5 \uacc4\ud68d\uc744 \uc5b4\ub5bb\uac8c \uc138\uc6cc\uc57c \ud558\ub098\uc694?<\/strong><\/strong><\/strong><\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\ud604\uc7ac \ud544\uc694\ud55c \uae30\ub2a5\ubfd0\ub9cc \uc544\ub2c8\ub77c &#8216;3\ub144 \ub4a4 \uc870\uc9c1\uc758 \ubaa8\uc2b5(\uc608\uc0c1 \uc0ac\uc6a9\uc790 \uc218, \uc5c5\ubb34 \uc601\uc5ed, \uc5f0\uacb0 \uc2dc\uc2a4\ud15c, \ub370\uc774\ud130 \uc99d\uac00 \uc18d\ub3c4)&#8217;\uc744 \uae30\uc900\uc73c\ub85c \uc0bc\uc544 3\ub2e8\uacc4\ub85c \ub098\ub204\uc5b4 \ucd94\uc9c4\ud569\ub2c8\ub2e4. <strong>[1\ub2e8\uacc4]<\/strong> \ud575\uc2ec \uc601\uc5c5 \ubc0f \uace0\uac1d \uad00\ub9ac \ud45c\uc900 \uae30\ub2a5 \uc815\ucc29 \u2192 <strong>[2\ub2e8\uacc4]<\/strong> \uace0\uac1d \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305 \ubd80\uc11c\ub85c\uc758 \uc5c5\ubb34 \uc601\uc5ed \ud655\ub300 \u2192 <strong>[3\ub2e8\uacc4]<\/strong> ERP\u00b7\uadf8\ub8f9\uc6e8\uc5b4 \ub4f1 \uc804\uc0ac \uc2dc\uc2a4\ud15c \uc5f0\ub3d9 \ubc0f \uc790\ub3d9\ud654 \uad6c\ucd95 \uc21c\uc73c\ub85c \uac80\uc99d\uacfc \ud655\uc7a5\uc744 \ubcd1\ud589\ud558\ub294 \uac83\uc774 \uc548\uc804\ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong><strong><strong><strong>CRM \uad6c\ucd95 \uc2dc \uc804\ubb38 SI \uc5c5\uccb4\uc5d0 \ub9e1\uae30\ub294 \uac83\uacfc \uc0ac\ub0b4 \uad6c\ucd95\u00b7\uc6b4\uc601(\ub0b4\uc7ac\ud654) \uc911 \uc5b4\ub290 \ucabd\uc774 \ub354 \uc720\ub9ac\ud55c\uac00\uc694?<\/strong><\/strong><\/strong><\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\uc591\uc790\ud0dd\uc77c\ubcf4\ub2e4 <strong>\ucd08\uae30 \uad6c\ucd95\uacfc \ubcf5\uc7a1\ud55c \uc5f0\ub3d9\uc740 \uc804\ubb38 SI \ud30c\ud2b8\ub108\uc5d0 \ub9e1\uaca8 \uc77c\uc815\uacfc \ud488\uc9c8\uc744 \ud655\ubcf4\ud558\uace0, \uc624\ud508 \ud6c4 \uc77c\uc0c1\uc801\uc778 \uc6b4\uc601\uacfc \uc18c\uaddc\ubaa8 \ud504\ub85c\uc138\uc2a4 \ubcc0\uacbd\uc740 \ub0b4\ubd80 \uad00\ub9ac\uc790\uc5d0\uac8c \ub9e1\uae30\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \ubc29\uc2dd<\/strong>\uc774 \uac00\uc7a5 \ud6a8\uc728\uc801\uc785\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574 \uacc4\uc57d \ub2e8\uacc4\ubd80\ud130 \ucca0\uc800\ud55c \uae30\uc220 \uc774\uc804\uacfc \uad00\ub9ac\uc790 \uad50\uc721 \ubc94\uc704\ub97c \ud655\uc815\ud558\uace0, \ucf54\ub529 \ubd80\ub2f4\uc774 \uc801\uc740 \ub85c\uc6b0\ucf54\ub4dc(Low-Code) \ub3c4\uad6c\ub97c \ub3c4\uc785\ud574 \ub0b4\ubd80 \ub300\uc751 \uc5ed\ub7c9\uc744 \ud0a4\uc6cc\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\"><strong><strong><strong><strong>\uc6b0\ub9ac \ud68c\uc0ac\uc5d0 \uc801\ud569\ud55c CRM \uad6c\ucd95 \ud30c\ud2b8\ub108(SI \uc5c5\uccb4)\ub97c \uace0\ub97c \ub54c \uac00\uc7a5 \uba3c\uc800 \uac80\uc99d\ud574\uc57c \ud560 \uae30\uc900\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/strong><\/strong><\/strong><\/button>\n<div class=\"accordion-content\">\n\t\n\n<p class=\"wp-block-paragraph\">\ud30c\ud2b8\ub108\uc758 \uc5ed\ub7c9\uc740 \ud5a5\ud6c4 \ud655\uc7a5 \uc18d\ub3c4\uc640 \ud488\uc9c8\uc744 \uc88c\uc6b0\ud558\ubbc0\ub85c 4\uac00\uc9c0\ub97c \ud544\uc218\ub85c \uac80\uc99d\ud574\uc57c \ud569\ub2c8\ub2e4. <strong>\u2460 \ud574\ub2f9 CRM \uc194\ub8e8\uc158\uc758 \uacf5\uc2dd \uc81c\ud488 \uc778\uc99d \ubcf4\uc720 \uc778\ub825 \ubc0f \uc804\ubb38 \ubd84\uc57c \uc77c\uce58 \uc5ec\ubd80<\/strong>, <strong>\u2461 \ub3d9\uc885 \uc0b0\uc5c5\uad70 \ubc0f \uc720\uc0ac \uaddc\ubaa8\uc758 \ud504\ub85c\uc81d\ud2b8 \uad6c\ucd95 \uc0ac\ub840<\/strong>, <strong>\u2462 \uc2dc\uc2a4\ud15c \uc624\ud508 \uc774\ud6c4 \uc720\uc9c0\ubcf4\uc218\uc640 \uace0\ub3c4\ud654 \uc9c0\uc6d0 \ubc94\uc704<\/strong>, <strong>\u2463 \uc0ac\ub0b4 \uc778\uc218\uc778\uacc4 \uccb4\uacc4 \ubc0f \uad00\ub9ac\uc790 \uad50\uc721 \ud504\ub85c\uadf8\ub7a8 \uc81c\uacf5 \uc5ec\ubd80<\/strong>\ub97c \uaf3c\uaf3c\ud788 \ud655\uc778\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud68c\uc0ac\uac00 \uc131\uc7a5\ud574\ub3c4 CRM\uc744 \ub2e4\uc2dc \uad6c\ucd95\ud558\uc9c0 \uc54a\uc73c\ub824\uba74 \ubb34\uc5c7\uc744 \ud655\uc778\ud574\uc57c \ud560\uae4c\uc694? CRM \ud655\uc7a5\uc131\uc758 \uae30\uc900\uacfc 3\ub144 \ub2e8\uc704 \ud655\uc7a5 \uacc4\ud68d, SI \uc5c5\uccb4\uc640 \ub0b4\ubd80 \uc870\uc9c1\uc758 \uc5ed\ud560 \ubd84\ub2f4, \uad6c\ucd95 \ud30c\ud2b8\ub108 \uc120\uc815 \uae30\uc900\uc744 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max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/crm-scalability-si-insourcing\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM \ud655\uc7a5\uc131 \uac00\uc774\ub4dc: 3\ub144 \ud655\uc7a5 \uacc4\ud68d\uacfc SI \uc5c5\uccb4\u00b7\uc790\uccb4 \uad6c\ucd95(\ub0b4\uc7ac\ud654) \uc120\ud0dd \uae30\uc900\" \/>\n<meta property=\"og:description\" content=\"\uc131\uacf5\uc801\uc778 CRM \ub3c4\uc785\uc744 \uc704\ud55c \ud655\uc7a5\uc131 4\ub300 \uae30\uc900(\uc0ac\uc6a9\uc790\u00b7\ub370\uc774\ud130\u00b7\uae30\ub2a5\u00b7\uc5f0\ub3d9) \uc810\uac80\uacfc 3\uac1c\ub144 \ub2e8\uacc4\ubcc4 \ud655\uc7a5 \uacc4\ud68d \uc218\ub9bd\ubc95. \uc678\ubd80 SI \uad6c\ucd95\uacfc \ub0b4\ubd80 \ub0b4\uc7ac\ud654\uc758 \uc7a5\ub2e8\uc810 \ube44\uad50 \ubc0f \ucd5c\uc801\uc758 \ud30c\ud2b8\ub108 \uc120\uc815 \uae30\uc900\uc744 \ud655\uc778\ud558\uc138\uc694.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/crm-scalability-si-insourcing\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/?brand_redir=104100972116098#\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-10T08:13:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-11T03:08:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/4_\ud655\uc7a5\uc131.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1671\" \/>\n\t<meta property=\"og:image:height\" content=\"941\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Salesforce Korea\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" 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