{"id":7165,"date":"2026-11-06T09:46:19","date_gmt":"2026-11-06T00:46:19","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=7165"},"modified":"2026-11-06T09:46:21","modified_gmt":"2026-11-06T00:46:21","slug":"dreamforce-2026-announcements","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/dreamforce-2026-announcements\/","title":{"rendered":"\uc5d0\uc774\uc804\ud2b8, \uc774\uc81c \ub05d\uae4c\uc9c0 \uac11\ub2c8\ub2e4: Dreamforce 2026 \ud575\uc2ec \ubc1c\ud45c 21\uac00\uc9c0"},"content":{"rendered":"\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.salesforce.com\/kr\/events\/dreamforce\/2026\/dfx\/\" style=\"background:linear-gradient(135deg,rgb(6,106,254) 17%,rgb(0,179,255) 57%,rgb(144,208,254) 95%)\">Dreamforce 2026 \ud558\uc774\ub77c\uc774\ud2b8<\/a><\/div>\n<\/div>\n\n\n\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>\ubaa9\ud45c\ub97c \uc704\uc784\ubc1b\uc544 \ub05d\uae4c\uc9c0 \uc218\ud589\ud558\ub294 \uc5d0\uc774\uc804\ud2b8.<\/strong> \ub871\ud638\ub77c\uc774\uc98c \ub7f0\ud0c0\uc784\uc774 \uc138\uc158\uc744 \ub118\ub098\ub4dc\ub294 \uba54\ubaa8\ub9ac\uc640 \uc7a5\uc560 \ubcf5\uad6c(durable execution)\ub85c \uc218\uc77c\uc5d0\uc11c \uc218\uac1c\uc6d4\uc9dc\ub9ac \uc5c5\ubb34\ub97c \uc218\ud589\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc5b4\ub5a4 \ud658\uacbd\uc5d0\uc11c\ub3c4 \ub3d9\uc77c\ud55c \ub370\uc774\ud130\uc640 \uac70\ubc84\ub10c\uc2a4.<\/strong> AIforce\uac00 Claude, Slack, Salesforce \uc5b4\ub514\uc11c\ub4e0 \uae30\uc874 \uad8c\ud55c \uccb4\uacc4\ub97c \uc720\uc9c0\ud55c \ucc44 \uc5d0\uc774\uc804\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ud504\ub85c\ub355\uc158 \uc6b4\uc601\uc744 \uc704\ud55c \uc2e0\ub8b0 \uae30\ubc18.<\/strong> \uc5d0\uc774\uc804\ud2b8\uc758 \ud14c\uc2a4\ud2b8, \ubaa8\ub2c8\ud130\ub9c1, \uac1c\uc120 \ub3c4\uad6c\uc640 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud559\uc2b5\uc5d0 \uc4f0\uc9c0 \uc54a\ub294 \uc790\uccb4 \ucd94\ub860 \ubaa8\ub378 Koa\ub97c \uac16\ucdc4\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\">\uc7a5\uae30 \ubaa9\ud45c\ub97c \uc218\ud589\ud558\ub294 \uc5d0\uc774\uc804\ud2b8\ubd80\ud130 Agentforce\ub97c \ucd5c\uc801\ud654\ud558\ub294 \uc0c8\ub85c\uc6b4 \ub3c4\uad6c\uae4c\uc9c0, \uc62c\ud574 <a href=\"https:\/\/www.salesforce.com\/kr\/events\/dreamforce\/2026\/dfx\/\" data-type=\"link\" data-id=\"https:\/\/www.salesforce.com\/kr\/events\/dreamforce\/2026\/dfx\/\">Dreamforce 2026<\/a>\uc758 \uc8fc\uc81c\ub294 \ud504\ub85c\ub355\uc158 \uc5d0\uc774\uc804\ud2b8\ub97c \ud55c \ub2e8\uacc4 \ub354 \ub04c\uc5b4\uc62c\ub9ac\ub294 \uac83\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc0ac\ud758\uac04 \uc774\uc5b4\uc9c4 \uc2e0\uc81c\ud488 \ubc1c\ud45c\uc640 \uc2e4\uc2b5 \uc138\uc158, AI \uc5c5\uacc4 \uc8fc\uc694 \uc778\uc0ac\ub4e4\uc758 \ubb34\ub300\ub97c \ub05d\uc73c\ub85c Dreamforce 2026\uc774 \ub9c9\uc744 \ub0b4\ub838\uc2b5\ub2c8\ub2e4. \uc62c\ud574\ub294 Salesforce\uac00 \uc9c1\uc811 \uc120\ubcf4\uc778 \ucd94\ub860 \ubaa8\ub378\ubd80\ud130 \uc644\uc804\ud788 \uc0c8\ub85c\uc6b4 \uc720\ud615\uc758 \uc5d0\uc774\uc804\ud2b8\uae4c\uc9c0, \ubaa8\ub450\ub97c \uc704\ud55c \ubc1c\ud45c\uac00 \uc900\ube44\ub418\uc5b4 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54 Moscone Center\uc5d0\uc11c \ud568\uaed8\ud558\uc168\ub4e0, \uc628\ub77c\uc778\uc73c\ub85c \uc9c0\ucf1c\ubcf4\uc168\ub4e0 \uc3df\uc544\uc9c0\ub294 \ubc1c\ud45c\ub97c \ubaa8\ub450 \ub530\ub77c\uac00\uae30\ub294 \uc27d\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uadf8\ub798\uc11c Dreamforce 2026\uc758 \ud575\uc2ec \uc2e0\uc81c\ud488\uacfc \uc2e0\uae30\ub2a5\uc744 \ud55c\uacf3\uc5d0 \uc815\ub9ac\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 id=\"h-1-\uc5b4\ub514\uc11c\ub4e0-\ub9cc\ub098\ub294-salesforce\" class=\"wp-block-heading\"><strong>1. \uc5b4\ub514\uc11c\ub4e0 \ub9cc\ub098\ub294 Salesforce<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">AIforce<\/a>\ub294 Claude, Slack, Salesforce \ub4f1 \uc774\ubbf8 \uc77c\ud558\uace0 \uacc4\uc2e0 \ubaa8\ub4e0 \ud658\uacbd\uc73c\ub85c Salesforce\uc758 \uc5ed\ub7c9\uc744 \ud655\uc7a5\ud569\ub2c8\ub2e4. \ub370\uc774\ud130, \uc571, \uc6cc\ud06c\ud50c\ub85c\uc6b0, \ube44\uc988\ub2c8\uc2a4 \ucee8\ud14d\uc2a4\ud2b8\ub97c \uc6d0\ud558\ub294 \ud658\uacbd\uc5d0 \ud1b5\ud569\ud574 \uc81c\uacf5\ud558\uba70, \uae30\uc874\uc5d0 \uc815\uc758\ud55c \uad8c\ud55c \uccb4\uacc4\uac00 \uadf8\ub300\ub85c \uc801\uc6a9\ub429\ub2c8\ub2e4. Claude\uc5d0\uc11c \ud65c\uc6a9\ud558\ub294 Claudeforce, Slack\uc5d0\uc11c \ud65c\uc6a9\ud558\ub294 Slackforce, Salesforce \uc548\uc5d0\uc11c \ud65c\uc6a9\ud558\ub294 <a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/coworker\/\" data-type=\"link\" data-id=\"https:\/\/www.salesforce.com\/kr\/agentforce\/coworker\/\">Agentforce Coworker<\/a>\ub85c \uad6c\uc131\ub429\ub2c8\ub2e4. <em>(Claudeforce \ubca0\ud0c0, Slackforce 10\uc6d4 GA, Coworker \ud604\uc7ac GA)<\/em><\/p>\n\n\n\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<img decoding=\"async\"\n  style=\"width: 100%; margin: auto; display: block;\"\n  class=\"vidyard-player-embed\"\n  src=\"https:\/\/play.vidyard.com\/ZC5ujkp27gjCh26A7FBDs1.jpg\"\n  data-uuid=\"ZC5ujkp27gjCh26A7FBDs1\"\n  data-v=\"4\"\n  data-type=\"inline\"\n\/>\n\n\n\n<h2 id=\"h-2-\uc0c8\ub85c\uc6b4-ai-\ub3d9\ub8cc\ub97c-\ub9cc\ub098\ubcf4\uc138\uc694\" class=\"wp-block-heading\"><strong>2. \uc0c8\ub85c\uc6b4 AI \ub3d9\ub8cc\ub97c \ub9cc\ub098\ubcf4\uc138\uc694<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/coworker\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Coworker<\/a>\ub294 Salesforce\uc5d0 \uae30\ubcf8\uc73c\ub85c \ub0b4\uc7a5\ub41c \uc790\uc728\ud615 AI \ud300\uc6d0\uc785\ub2c8\ub2e4. \uc790\uc5f0\uc5b4\ub85c \uc9c8\ubb38\ud558\uba74 CRM, Slack \ub4f1 \uc5f0\uacb0\ub41c \uc18c\uc2a4\ub97c \ub118\ub098\ub4e4\uba70 \ub2f5\uc744 \ucc3e\uc544\uc90d\ub2c8\ub2e4. \uc5c5\ubb34\ub97c \uc694\uccad\ud558\uba74 \uc9c1\uc811 \uacc4\ud68d\uc744 \uc138\uc6cc \uc2e4\ud589\ud558\uace0, \ub300\ud654 \uc548\uc5d0\uc11c \ub2e4\ub978 \uc5d0\uc774\uc804\ud2b8\uae4c\uc9c0 \uc870\uc728\ud569\ub2c8\ub2e4. <em>(GA)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9111a430&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9111a430\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_0aa4b5.png?w=1024\" alt=\"\" class=\"wp-image-7181\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_0aa4b5.png 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_0aa4b5.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_0aa4b5.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_0aa4b5.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_0aa4b5.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-3-\uc989\uc2dc-\ud22c\uc785-\uac00\ub2a5\ud55c-\uc5d0\uc774\uc804\ud2b8-\ud300\" class=\"wp-block-heading\"><strong>3. \uc989\uc2dc \ud22c\uc785 \uac00\ub2a5\ud55c \uc5d0\uc774\uc804\ud2b8 \ud300<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774\ubbf8 \uc5c5\ubb34\ub97c \uc544\ub294 \uc5d0\uc774\uc804\ud2b8\ub85c \uc2dc\uc791\ud560 \uc218 \uc788\ub294\ub370, \ucc98\uc74c\ubd80\ud130 \ub9cc\ub4e4 \ud544\uc694\uac00 \uc788\uc744\uae4c\uc694? <a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-job-ready-ai-agents\/\">\uc989\uc2dc \ud22c\uc785\ud615(Job-ready) \uc5d0\uc774\uc804\ud2b8<\/a>\ub294 \uc778\ubc14\uc6b4\ub4dc \ud30c\uc774\ud504\ub77c\uc778 \ucc3d\ucd9c, \uc544\uc6c3\ubc14\uc6b4\ub4dc \uc601\uc5c5 \ub4f1 \ud2b9\uc815 \uc9c1\ubb34\uc5d0 \ub9de\ucdb0 \ubbf8\ub9ac \uad6c\ucd95\ub41c \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. \uac01 \uc5d0\uc774\uc804\ud2b8\uc5d0\ub294 \uccab\ub0a0\ubd80\ud130 \ubc14\ub85c \uc131\uacfc\ub97c \ub0bc \uc218 \uc788\ub294 \uc2a4\ud0ac\uacfc \uc561\uc158\uc774 \uac16\ucdb0\uc838 \uc788\uc73c\uba70, \uc2e4\uc81c \uc5c5\ubb34\ub97c \uc218\ud589\ud558\uba74\uc11c \ube44\uc988\ub2c8\uc2a4 \ubcc0\ud654\uc5d0 \ub9de\ucdb0 \uc9c0\uc18d\uc801\uc73c\ub85c \ud559\uc2b5\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc989\uc2dc \ud22c\uc785\ud615 \uc5d0\uc774\uc804\ud2b8\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/kr\/blog\/agent-sdr-piper\/\" target=\"_blank\" rel=\"noreferrer noopener\">Piper<\/a>: 24\uc2dc\uac04 \uac00\ub3d9\ub418\ub294 AI \uc601\uc5c5 \uac1c\ubc1c \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. \uc778\ubc14\uc6b4\ub4dc \uc7a0\uc7ac \uace0\uac1d\uc758 \ubb38\uc758\uc5d0 \ud14d\uc2a4\ud2b8, \uc74c\uc131, \uc601\uc0c1\uc73c\ub85c \uc751\ub300\ud558\uace0, \ub9ac\ub4dc\ub97c \uc120\ubcc4\ud558\uba70, \uc2e4\uc2dc\uac04\uc73c\ub85c \ubbf8\ud305\uc744 \uc608\uc57d\ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \ub300\ud654\uc640 \ub9ac\ub4dc\ub294 CRM\uc5d0 \ubc14\ub85c \ub3d9\uae30\ud654\ub418\uc5b4, \uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 \uc900\ube44\ub41c \uc0c1\ud0dc\uc5d0\uc11c \uc774\uc5b4\ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><a href=\"https:\/\/fin.ai\/integrations\/salesforce\">Fin<\/a>: Salesforce org\uc640 \uc5f0\uacb0\ub418\uc5b4 \ucc44\ud305, \uc774\uba54\uc77c, WhatsApp, SMS, \uc74c\uc131, Slack \uc804\ubc18\uc5d0\uc11c \ubcf5\uc7a1\ud55c \uc11c\ube44\uc2a4 \ubb38\uc758\ub97c \ucc98\uc74c\ubd80\ud130 \ub05d\uae4c\uc9c0 \ud574\uacb0\ud558\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. \uace0\uac1d \uacbd\ud5d8\uc5d0 \ud2b9\ud654\ud574 \uc124\uacc4\ub41c \uc790\uccb4 AI \ubaa8\ub378\ub85c \uad6c\ub3d9\ub429\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>(\ub300\ubd80\ubd84 \ud604\uc7ac GA, Hunter\ub294 11\uc6d4 GA)<\/em><\/p>\n\n\n\n<h2 id=\"h-4-\ubc31\uc624\ud53c\uc2a4\ub97c-\uc704\ud55c-\uc5d0\uc774\uc804\ud2b8\" class=\"wp-block-heading\"><strong>4. \ubc31\uc624\ud53c\uc2a4\ub97c \uc704\ud55c \uc5d0\uc774\uc804\ud2b8<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/blog\/regrello\/\">Marshall<\/a>\uc740 \uacf5\uae09\ub9dd\uacfc \ubc31\uc624\ud53c\uc2a4 \uc6b4\uc601\uc744 \ub2f4\ub2f9\ud558\ub3c4\ub85d \uc124\uacc4\ub41c \uc0c8\ub85c\uc6b4 \uc720\ud615\uc758 \uc989\uc2dc \ud22c\uc785\ud615 \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. \ud544\uc694\ud55c \uc5c5\ubb34\ub97c \uc124\uba85\ud558\uba74 \ucd94\uac00 \uc9c8\ubb38\uc73c\ub85c \ub0b4\uc6a9\uc744 \uad6c\uccb4\ud654\ud55c \ub4a4, \ub2e8\uacc4\uc640 \uc21c\uc11c, \uc591\uc2dd, \uae30\ub85d \uc2dc\uc2a4\ud15c\uacfc\uc758 \uc5f0\uacb0\uc744 \uad6c\uc131\ud569\ub2c8\ub2e4. \uadf8 \uacb0\uacfc \ubaa8\ub4e0 \ubc31\uc624\ud53c\uc2a4 \ud504\ub85c\uc138\uc2a4\uc5d0 \uc2b9\uc778\ub41c \uace0\uc815 \uacbd\ub85c\uac00 \ub9cc\ub4e4\uc5b4\uc838, \uac19\uc740 \uc785\ub825\uc5d0\ub294 \ud56d\uc0c1 \ub3d9\uc77c\ud55c \uacb0\uacfc\uac00 \ub098\uc635\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/agentforce\/operations\/\">Systems Integration Agent<\/a>\ub294 \ucf54\ub4dc, API, RPA \uc5c6\uc774\ub3c4 \ud575\uc2ec \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uacb0\uc815\uc801(deterministic)\uc73c\ub85c \uc791\uc5c5\uc744 \uc218\ud589\ud569\ub2c8\ub2e4. \uc2e0\uc785 \uc9c1\uc6d0\ucc98\ub7fc \ube0c\ub77c\uc6b0\uc800 \uae30\ubc18 \uc571\uc744 \uc2a4\uc2a4\ub85c \uc775\ud788\uace0, \ud654\uba74\uc774 \ubc14\ub00c\uba74 \ud574\ub2f9 \ubd80\ubd84\uc744 \uc54c\uc544\uc11c \ub2e4\uc2dc \ud559\uc2b5\ud569\ub2c8\ub2e4. <em>(GA)<\/em><\/p>\n\n\n\n<h2 id=\"h-5-\ub05d\uae4c\uc9c0-\uac00\ub294-\uc5d0\uc774\uc804\ud2b8\" class=\"wp-block-heading\"><strong>5. \ub05d\uae4c\uc9c0 \uac00\ub294 \uc5d0\uc774\uc804\ud2b8<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/blog\/long-horizon-agents\/\">\ub871\ud638\ub77c\uc774\uc98c(Long-horizon) \uc5d0\uc774\uc804\ud2b8<\/a>\ub294 \uba70\uce60, \uba87 \uc8fc, \uae38\uac8c\ub294 \uba87 \ub2ec\uc5d0 \uac78\uccd0 \ubaa9\ud45c\ub97c \ucd94\uad6c\ud558\ub3c4\ub85d \uc124\uacc4\ub41c \uc0c8\ub85c\uc6b4 \uc720\ud615\uc758 Agentforce \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. &#8220;\uc704\ud5d8 \uc2e0\ud638\uac00 \uc788\ub294 \ub51c \ub2e4\uc2dc \uc0b4\ub9ac\uae30&#8221;\uc640 \uac19\uc740 \ubaa9\ud45c\ub97c \ub9e1\uae30\uba74 \ub2e4\ub2e8\uacc4 \uacc4\ud68d\uc744 \uc138\uc6cc \uc2e4\ud589\ud558\uba70, \uc0ac\uc6a9\uc790\uac00 \uc815\ud55c \uac00\ub4dc\ub808\uc77c\uc5d0 \ub530\ub77c \uc2b9\uc778\uc774 \ud544\uc694\ud55c \uc2dc\uc810\uc5d0 \ud655\uc778\uc744 \uc694\uccad\ud569\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \ub871\ud638\ub77c\uc774\uc98c \ub7f0\ud0c0\uc784\uc5d0\uc11c \uad6c\ub3d9\ub418\uc5b4, \uc138\uc158\uc744 \ub118\ub098\ub4e4\uba70 \ub9e5\ub77d\uc744 \uc720\uc9c0\ud558\ub294 \uba54\ubaa8\ub9ac, \ub2e8\uacc4\uac00 \uc2e4\ud328\ud574\ub3c4 \uacbd\ub85c\ub97c \ubc14\ub85c\uc7a1\ub294 \ub0b4\uad6c\uc131 \uc788\ub294 \uc2e4\ud589(durable execution), \ub300\ud654\ub85c \uacc4\ud68d\uc744 \uc870\uc815\ud558\ub294 \ub3d9\uc801 \uc2a4\ud2f0\uc5b4\ub9c1(dynamic steering)\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. <em>(\ud604\uc7ac \ud30c\uc77c\ub7ff, 2026\ub144 11\uc6d4 GA)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9111b646&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9111b646\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_df20cd.png?w=1024\" alt=\"\" class=\"wp-image-7185\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_df20cd.png 2048w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_df20cd.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_df20cd.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_df20cd.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_df20cd.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_df20cd.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-6-agentforce\ub97c-\ucd5c\uc801\ud654\ud558\ub294-\uc5d0\uc774\uc804\ud2b8\" class=\"wp-block-heading\"><strong>6. Agentforce\ub97c \ucd5c\uc801\ud654\ud558\ub294 \uc5d0\uc774\uc804\ud2b8<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Agent Optimizer\ub294 \ub2e4\ub978 \uc5d0\uc774\uc804\ud2b8\ub97c \ub9cc\ub4e4\uace0 \uac1c\uc120\ud574\uc8fc\ub294 \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. Agentforce Builder\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8\uac00 \ud574\uc57c \ud560 \uc77c\uc744 \uc77c\uc0c1 \uc5b8\uc5b4\ub85c \uc124\uba85\ud558\uba74, Optimizer\uac00 \uc11c\ube0c\uc5d0\uc774\uc804\ud2b8\ub97c \ub9cc\ub4e4\uace0 \uc561\uc158 \ud2c0\uc744 \uc7a1\uc544\uc8fc\uba70 \uad6c\ucd95 \uacfc\uc815\uc5d0\uc11c \ud14c\uc2a4\ud2b8\uae4c\uc9c0 \uc9c4\ud589\ud569\ub2c8\ub2e4. Agentforce Observability\uc5d0\uc11c\ub294 \uc218\ucc9c \uac74\uc758 \ud504\ub85c\ub355\uc158 \uc138\uc158\uc744 \ubd84\uc11d\ud574 \ubc18\ubcf5\ub418\ub294 \uc2e4\ud328 \ud328\ud134\uc744 \ucc3e\uace0 \uc601\ud5a5\ub3c4 \uc21c\uc73c\ub85c \uc815\ub82c\ud569\ub2c8\ub2e4. \uc774\ud6c4 Optimizer\uc640 \ud558\ub098\uc758 \ub300\ud654 \uc548\uc5d0\uc11c \ubcc0\uacbd \uc0ac\ud56d\uc744 \uad6c\ucd95, \ud14c\uc2a4\ud2b8, \uc2a4\ud14c\uc774\uc9d5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <em>(10\uc6d4 GA)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9111beb8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9111beb8\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2026\/09\/image1.gif?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-7-salesforce\uc758-\uc790\uccb4-\ucd94\ub860-\ubaa8\ub378\" class=\"wp-block-heading\"><strong>7. Salesforce\uc758 \uc790\uccb4 \ucd94\ub860 \ubaa8\ub378<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/agentforce\/koa\/\">Koa<\/a>\ub294 \uc5d0\uc774\uc804\ud2b8\uc758 \ucd94\ub860, \ub3c4\uad6c \uc0ac\uc6a9, \uc758\uc0ac\uacb0\uc815\uc744 \uc704\ud574 NVIDIA Nemotron\uc744 \uae30\ubc18\uc73c\ub85c \uad6c\ucd95\ud55c Salesforce \ucd5c\ucd08\uc758 Agentforce\uc6a9 CRM \ucd94\ub860 \ubaa8\ub378\uc785\ub2c8\ub2e4. \ud559\uc2b5 \ub370\uc774\ud130\ub294 \uc804\uc801\uc73c\ub85c \ud569\uc131 \uc2dc\ub098\ub9ac\uc624\ub85c \uad6c\uc131\ub418\uc5b4 \uc2e4\uc81c \uace0\uac1d \ub370\uc774\ud130\uac00 \ubaa8\ub378 \ud559\uc2b5\uc5d0 \uc0ac\uc6a9\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. Salesforce\uac00 \ubaa8\ub378 \uac00\uc911\uce58\ub97c \uc18c\uc720\ud558\uba70 \uc790\uccb4 \uc778\ud504\ub77c \uc548\uc5d0\uc11c Koa\ub97c \uc6b4\uc601\ud569\ub2c8\ub2e4. \ud559\uc2b5\uacfc \ucd94\ub860 \uc5b4\ub290 \ub2e8\uacc4\uc5d0\uc11c\ub3c4 \uace0\uac1d \ub370\uc774\ud130\uac00 \uc2e0\ub8b0 \uacbd\uacc4\ub97c \ubc97\uc5b4\ub098\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. <em>(\ud604\uc7ac \ud30c\uc77c\ub7ff, GA \uc608\uc815 2026 Winter)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9111ceaa&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9111ceaa\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"715\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_4c6613.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-7192\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_4c6613.png 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_4c6613.png?w=300&amp;h=209 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_4c6613.png?w=768&amp;h=536 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_4c6613.png?w=150&amp;h=105 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-8-\uc2a4\ud0ac\uc740-\ud55c-\ubc88\ub9cc-\uac00\ub974\uce58\uace0-\uc5b4\ub514\uc11c\ub098-\ud65c\uc6a9\ud558\uc138\uc694\" class=\"wp-block-heading\"><strong>8. \uc2a4\ud0ac\uc740 \ud55c \ubc88\ub9cc \uac00\ub974\uce58\uace0, \uc5b4\ub514\uc11c\ub098 \ud65c\uc6a9\ud558\uc138\uc694<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/agentforce\/what-is-new\/#teachonce\">AI Skills<\/a>\ub294 \ubc18\ubcf5\ub418\ub294 \uc5c5\ubb34\ub97c \uc5b4\ub5a4 \uc5d0\uc774\uc804\ud2b8\ub4e0 \uc2e4\ud589\ud560 \uc218 \uc788\ub294, \uc7ac\uc0ac\uc6a9 \uac00\ub2a5\ud55c \uac70\ubc84\ub10c\uc2a4 \uae30\ubc18 \uc9c0\uce68\uc73c\ub85c \ub9cc\ub4e4\uc5b4\uc90d\ub2c8\ub2e4. Coworker\uc5d0\uc11c \ub300\ud654\ub85c \uc2a4\ud0ac\uc744 \ub9cc\ub4e4\uac70\ub098 Skill Builder\uc5d0\uc11c \ub354 \uc138\ubc00\ud558\uac8c \uad6c\uc131\ud560 \uc218 \uc788\uc73c\uba70, \ud55c \ubc88 \ub9cc\ub4e0 \uc2a4\ud0ac\uc740 \ud544\uc694\ud55c \uc5b4\ub514\uc11c\ub4e0 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uac1c\ubc1c\uc790\ub97c \uc704\ud55c \ucf54\ub529 \uc2a4\ud0ac\uacfc \uad00\ub9ac\uc790, \ucd5c\uc885 \uc0ac\uc6a9\uc790\ub97c \uc704\ud55c \ube44\uc988\ub2c8\uc2a4 \uc2a4\ud0ac \ubaa8\ub450 Agentforce Studio\uc5d0\uc11c \ud55c \uacf3\uc5d0\uc11c \uad00\ub9ac\ud558\uc138\uc694. <em>(\ud604\uc7ac \ud30c\uc77c\ub7ff, 10\uc6d4 GA)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9111ddfd&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9111ddfd\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"623\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_ecf3df.png?w=1024\" alt=\"\" class=\"wp-image-7196\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_ecf3df.png 1535w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_ecf3df.png?w=300&amp;h=183 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_ecf3df.png?w=768&amp;h=467 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_ecf3df.png?w=1024&amp;h=623 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_ecf3df.png?w=150&amp;h=91 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-9-\ud300\uc73c\ub85c-\uc77c\ud558\ub294-\uc5d0\uc774\uc804\ud2b8\" class=\"wp-block-heading\"><strong>9. \ud300\uc73c\ub85c \uc77c\ud558\ub294 \uc5d0\uc774\uc804\ud2b8<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/agentforce\/multi-agent-orchestration\/\">\uba40\ud2f0 \uc5d0\uc774\uc804\ud2b8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158<\/a>\uc744 \ud1b5\ud574 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc740 \ubcf5\uc7a1\ud574\uc9c0\uc9c0 \uc54a\uc73c\uba74\uc11c \uc5d0\uc774\uc804\ud2f1 \uc5d4\ud130\ud504\ub77c\uc774\uc988\ub97c \ud655\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc5d0\uac8c\ub294 \ud558\ub098\uc758 \ucc3d\uad6c\uc778 Superagent\ub97c \uc81c\uacf5\ud558\uc138\uc694. Superagent\uac00 \uc758\ub3c4\ub97c \ud30c\uc545\ud574 \uc5c5\ubb34\ub97c \ub098\ub204\uace0, \ubcf4\uc774\uc9c0 \uc54a\ub294 \uacf3\uc5d0\uc11c \uc804\ubb38 \uc5d0\uc774\uc804\ud2b8 \ud300\uacfc \ud611\uc5c5\ud558\uc5ec \ud558\ub098\uc758 \ub300\ud654 \uc548\uc5d0\uc11c \ub354 \ube60\ub974\uace0 \ud488\uc9c8 \ub192\uc740 \ub2f5\ubcc0\uc744 \uc804\ub2ec\ud569\ub2c8\ub2e4. \uc11c\ub4dc\ud30c\ud2f0 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\uc744 \ud65c\uc6a9\ud558\uba74 Agentforce\ub97c \uc5b4\ub5a4 AI \uc0dd\ud0dc\uacc4\uc640\ub3c4 \uc5f0\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. AWS, Azure, Google \ub4f1\uc758 \uc11c\ub4dc\ud30c\ud2f0 \uc5d0\uc774\uc804\ud2b8\ub97c \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\ud558\uac70\ub098, A2A\ub97c \uc900\uc218\ud558\ub294 \ubaa8\ub4e0 \uc544\ud0a4\ud14d\ucc98\uc5d0\uc11c Agentforce\ub97c \uc804\ubb38 \uc11c\ube0c\uc5d0\uc774\uc804\ud2b8\ub85c \ud65c\uc6a9\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9111e789&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9111e789\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2026\/09\/image2.gif?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-10-\ub354-\uc720\uc5f0\ud574\uc9c4-prompt-builder\" class=\"wp-block-heading\"><strong>10. \ub354 \uc720\uc5f0\ud574\uc9c4 Prompt Builder<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/kr\/agentforce\/agent-builder\/\" target=\"_blank\" rel=\"noreferrer noopener\">Prompt Builder<\/a>\uc5d0\uc11c \uc870\uac74\ubb38\uc744 \ud65c\uc6a9\ud55c \ubd84\uae30 \ub85c\uc9c1\uc744 \ucd94\uac00\ud560 \uc218 \uc788\uac8c \ub418\uc5b4, \ub354 \uc815\ubc00\ud558\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uacb0\uacfc\ub97c \uc27d\uac8c \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucc38\uc870 \uac00\uc2dc\uc131(Reference visibility)\uc740 \ud504\ub86c\ud504\ud2b8 \ud15c\ud50c\ub9bf\uc744 \ubcc0\uacbd\ud558\uae30 \uc804\uc5d0 \ud574\ub2f9 \ud15c\ud50c\ub9bf\uc5d0 \uc758\uc874\ud558\ub294 \ubaa8\ub4e0 \ud50c\ub85c\uc6b0\uc640 \uc561\uc158\uc744 \ubcf4\uc5ec\uc918, \ud558\uc704 \uc601\uc5ed\uc5d0\uc11c \ubb38\uc81c\uac00 \uc0dd\uae30\ub294 \uc77c\uc744 \ub9c9\uc544\uc90d\ub2c8\ub2e4. \ubc30\uce58 \ud504\ub86c\ud504\ud2b8 \ud14c\uc2a4\ud2b8\ub294 \uc2e4\uc81c \uc785\ub825\uac12 \uc5ec\ub7ec \uac74\uc5d0 \ub300\ud574 \ud15c\ud50c\ub9bf\uc744 \ud55c \ubc88\uc5d0 \uc2e4\ud589\ud569\ub2c8\ub2e4. AI \uc9c0\uc6d0 \uc791\uc131, \ub354 \ud48d\ubd80\ud55c \uc11c\uc2dd \uc9c0\uc6d0 \ub4f1 \ub85c\ub4dc\ub9f5\ub3c4 \uc900\ube44\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. <em>(\ucc38\uc870 \uac00\uc2dc\uc131 GA, \uc870\uac74\uc2dd \ubca0\ud0c0, \ud504\ub86c\ud504\ud2b8 \ud14c\uc2a4\ud2b8 \ubca0\ud0c0)<\/em><\/p>\n\n\n\n<h2 id=\"h-11-\uc9c1\uc6d0\uc6a9-\uc5d0\uc774\uc804\ud2b8\uc5d0-\ubaa9\uc18c\ub9ac\ub97c\" class=\"wp-block-heading\"><strong>11. \uc9c1\uc6d0\uc6a9 \uc5d0\uc774\uc804\ud2b8\uc5d0 \ubaa9\uc18c\ub9ac\ub97c<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc9c1\uc6d0\uc6a9 \uc5d0\uc774\uc804\ud2b8\uc758 \uc74c\uc131 \uae30\ub2a5\uc740 \ubaa8\ubc14\uc77c\uc5d0\uc11c \uc2dc\uc791\ud574, \uc774\uc81c Agent Script for Voice\ub97c \ud1b5\ud574 Lightning Desktop\uc758 Agentforce Chat Client\uc5d0\uc11c\ub3c4 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud300\uc774 \uc774\ubbf8 \uc0ac\uc6a9 \uc911\uc778 \uac70\ubc84\ub10c\uc2a4 \uae30\ubc18\uc758 \ub3d9\uc77c\ud55c \uc9c1\uc6d0\uc6a9 \uc5d0\uc774\uc804\ud2b8\uc774\ubbc0\ub85c, \uc774\ubbf8 \uad6c\uc131\ud55c \uc2e0\ub8b0 \ubc0f \uac70\ubc84\ub10c\uc2a4 \uc124\uc815\uacfc \uae30\uc874 \uc561\uc158 \ub77c\uc774\ube0c\ub7ec\ub9ac\ub97c \uadf8\ub300\ub85c \uc774\uc5b4\ubc1b\uc2b5\ub2c8\ub2e4. \ucf00\uc774\uc2a4\ub098 \ud1b5\ud654\ub97c \ucc98\ub9ac\ud558\ub294 \ub2f4\ub2f9\uc790\uac00 \ud0c0\uc774\ud551 \uc5c6\uc774 \ub9d0\ub85c \uc694\uccad\ud558\uba74, CRM \ucee8\ud14d\uc2a4\ud2b8\uc5d0 \uae30\ubc18\ud55c \ub2f5\ubcc0\uc744 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <em>(\ud604\uc7ac \ud30c\uc77c\ub7ff)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9111f1f0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9111f1f0\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2026\/09\/image8.gif?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-12-\uc778\ud130\ud398\uc774\uc2a4\ub294-\ud55c-\ubc88\ub9cc-\ub9cc\ub4e4\uace0-\uc5b4\ub514\uc11c\ub4e0-\ub80c\ub354\ub9c1\" class=\"wp-block-heading\"><strong>12. \uc778\ud130\ud398\uc774\uc2a4\ub294 \ud55c \ubc88\ub9cc \ub9cc\ub4e4\uace0, \uc5b4\ub514\uc11c\ub4e0 \ub80c\ub354\ub9c1<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5d0\uc774\uc804\ud2b8\uac00 \ud14d\uc2a4\ud2b8\ub9cc\uc774 \uc544\ub2c8\ub77c \uc591\uc2dd\uc774\ub098 \ucc28\ud2b8\ub97c \ubcf4\uc5ec\uc918\uc57c \ud560 \ub54c\uac00 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/help.salesforce.com\/s\/articleView?language=en_US&amp;id=release-notes.rn_hxl_beta.htm&amp;release=262&amp;type=5\">Headless Experience Layer<\/a>\ub97c \ud65c\uc6a9\ud558\uba74 \ud48d\ubd80\ud55c \uc778\ud130\ub799\ud2f0\ube0c UI \uc704\uc82f\uc744 \ud55c \ubc88 \ub9cc\ub4e4\uc5b4, \uc5d0\uc774\uc804\ud2b8\uac00 \ub3d9\uc791\ud558\ub294 \ubaa8\ub4e0 \ud658\uacbd\uc5d0\uc11c \ub124\uc774\ud2f0\ube0c\ub85c \ub80c\ub354\ub9c1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Agentforce \ub0b4\ubd80\ub294 \ubb3c\ub860, \ud638\uc2a4\ud305\ub41c MCP \uc11c\ubc84\ub97c \ud1b5\ud574 \uc678\ubd80\uc5d0\uc11c\ub3c4 \uac00\ub2a5\ud569\ub2c8\ub2e4. \uc704\uc82f\uc740 Salesforce\uc758 \ubcf4\uc548 \ubc0f \uac70\ubc84\ub10c\uc2a4\ub97c \uadf8\ub300\ub85c \uc720\uc9c0\ud558\ubbc0\ub85c, \uc11c\ub4dc\ud30c\ud2f0 \ud658\uacbd\uc5d0\uc11c\ub3c4 \uc815\uc758\ud55c \uaddc\uce59\uc744 \ub530\ub985\ub2c8\ub2e4. <em>(\ubca0\ud0c0)<\/em><\/p>\n\n\n\n<h2 id=\"h-13-\uc74c\uc131-\uc911\uc2ec\uc758-\ud14c\uc2a4\ud2b8\" class=\"wp-block-heading\"><strong>13. \uc74c\uc131 \uc911\uc2ec\uc758 \ud14c\uc2a4\ud2b8<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\ub2e8\uc77c \ud134 \ud14c\uc2a4\ud2b8\ub294 \ud1b5\uacfc\ud558\ub294 \uc74c\uc131 \uc5d0\uc774\uc804\ud2b8\ub3c4 \uc2e4\uc81c \ub300\ud654\uac00 \uc624\uac00\ub294 \uc0c1\ud669\uc5d0\uc11c\ub294 \ubb34\ub108\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Voice and Conversation Testing\uc740 \ud14d\uc2a4\ud2b8\uc640 \uc74c\uc131\uc5d0 \uac78\uce5c \uba40\ud2f0\ud134 \ub300\ud654 \uc804\uccb4\ub97c \ud3c9\uac00\ud569\ub2c8\ub2e4. \uae30\ubcf8 \uc81c\uacf5\ub418\ub294 Task Resolution \uc9c0\ud45c\ub294 \ud134\ubcc4 \uc815\ud655\uc131\uc774 \uc544\ub2c8\ub77c \uc5d0\uc774\uc804\ud2b8\uac00 \uc804\uccb4 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud588\ub294\uc9c0\ub97c \ud310\ub2e8\ud569\ub2c8\ub2e4. \ubc30\uc1a1 \uc9c0\uc5f0 \ud658\ubd88, \uacc4\uc815 \uc815\ubcf4 \ubcc0\uacbd \uac19\uc740 \ubcf5\uc7a1\ud55c \ubb38\uc758\ub97c \ub300\uc0c1\uc73c\ub85c, \uc9dc\uc99d\uc774 \ub0ac\uac70\ub098 \uc8fc\uc758\uac00 \uc0b0\ub9cc\ud55c \uc0c1\ud0dc \ub4f1\uc744 \uc7ac\ud604\ud558\ub294 \uace0\uac1d \ud398\ub974\uc18c\ub098\ub85c \uac15\ub3c4 \ub192\uc740 \ud14c\uc2a4\ud2b8\ub97c \uc9c4\ud589\ud569\ub2c8\ub2e4. <em>(\ubca0\ud0c0)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9111fed7&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9111fed7\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"662\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_bfe9d6.png?w=1024\" alt=\"\" class=\"wp-image-7203\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_bfe9d6.png 1535w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_bfe9d6.png?w=300&amp;h=194 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_bfe9d6.png?w=768&amp;h=496 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_bfe9d6.png?w=1024&amp;h=662 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_bfe9d6.png?w=150&amp;h=97 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-14-\uc6b0\ub9ac-\uae30\uc900\uc73c\ub85c-\uc5d0\uc774\uc804\ud2b8\ub97c-\ud3c9\uac00\ud558\uc138\uc694\" class=\"wp-block-heading\"><strong>14. \uc6b0\ub9ac \uae30\uc900\uc73c\ub85c \uc5d0\uc774\uc804\ud2b8\ub97c \ud3c9\uac00\ud558\uc138\uc694<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=release-notes.rn_agentforce_observability_scorers_api_ga.htm&amp;release=262&amp;type=5\">Custom Scorers<\/a>\ub97c \uc0ac\uc6a9\ud558\uba74 \uc9c1\uc811 \uc815\uc758\ud55c \ud3c9\uac00 \ub85c\uc9c1\uc73c\ub85c \ud504\ub85c\ub355\uc158 \uc5d0\uc774\uc804\ud2b8 \uc138\uc158\uc758 \ud574\uacb0 \ud488\uc9c8, \uac10\uc815, \uc758\ub3c4 \ubd84\ub958 \ub4f1\uc744 \ud3c9\uac00\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uacb0\uacfc\ub294 \uace0\uc815\ub41c \ud569\uaca9\/\ubd88\ud569\uaca9 \ub77c\ubca8\uc5d0 \uc5bd\ub9e4\uc774\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc2a4\ucf54\uc5b4\ub7ec\ub294 \uc790\uc720 \ud14d\uc2a4\ud2b8, \uc22b\uc790, \uc608\/\uc544\ub2c8\uc624, \uc9c1\uc811 \uc815\uc758\ud55c \uce74\ud14c\uace0\ub9ac\ub97c \ubc18\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <em>(API GA, UI \ubca0\ud0c0<\/em>)<\/p>\n\n\n\n<h2 id=\"h-15-\ud604\uc7a5\uc744-\uc704\ud55c-\uc74c\uc131-\uc5d0\uc774\uc804\ud2b8\" class=\"wp-block-heading\"><strong>15. \ud604\uc7a5\uc744 \uc704\ud55c \uc74c\uc131 \uc5d0\uc774\uc804\ud2b8<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\ud604\uc7a5 \ub2f4\ub2f9\uc790\ub294 \ucc45\uc0c1 \uc55e\uc5d0\uc11c \uc77c\ud558\uc9c0 \uc54a\uc73c\ubbc0\ub85c, Agentforce \uc5d0\uc774\uc804\ud2b8\ub3c4 \uadf8\ub798\uc11c\ub294 \uc548 \ub429\ub2c8\ub2e4. <a href=\"http:\/\/help.salesforce.com\/s\/articleView?language=en_US&amp;id=release-notes.rn_mobile_agentforce_voice.htm&amp;release=264&amp;type=5\">Agentforce Voice \u2013 Field Voice<\/a>\ub294 Salesforce \ubaa8\ubc14\uc77c \uc571\uc5d0 \ud578\uc988\ud504\ub9ac \uc74c\uc131 \uc5d0\uc774\uc804\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ubc29\ubb38 \uc804\uc5d0\ub294 \uace0\uac1d, \ucf00\uc774\uc2a4, \uc601\uc5c5 \uae30\ud68c \uc694\uc57d\uc744 \uc74c\uc131\uc73c\ub85c \ub4e4\ub824\uc8fc\uace0, \ubc29\ubb38 \ud6c4\uc5d0\ub294 \ub178\ud2b8, \uc0c1\ud0dc \uc5c5\ub370\uc774\ud2b8, \ud6c4\uc18d \uc870\uce58\ub97c \uc74c\uc131\uc73c\ub85c \uc785\ub825\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <em>(Salesforce \ubaa8\ubc14\uc77c \uc571 GA, \ub354 \ub9ce\uc740 \uc571\uc740 2027\ub144 \ucd08)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f91120aaa&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f91120aaa\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"572\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_efea8a.png?w=1024\" alt=\"\" class=\"wp-image-7204\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_efea8a.png 1535w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_efea8a.png?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_efea8a.png?w=768&amp;h=429 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_efea8a.png?w=1024&amp;h=572 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_efea8a.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-16-\ucd5c\uace0\uc758-\uc5d0\uc774\uc804\ud2b8\ub97c-\uac00\ub824\ub0b4\uc138\uc694\" class=\"wp-block-heading\"><strong>16. \ucd5c\uace0\uc758 \uc5d0\uc774\uc804\ud2b8\ub97c \uac00\ub824\ub0b4\uc138\uc694<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A\/B Experimentation\uc73c\ub85c \uc5d0\uc774\uc804\ud2b8\ub97c \ub300\uc0c1\uc73c\ub85c \uc2e4\ud5d8\uc744 \uc9c4\ud589\ud560 \uc218 \uc788\uc73c\uba70, \uc124\uc815 \uc778\ud130\ud398\uc774\uc2a4\uc640 \ubd84\uc11d \uc2a4\ucf54\uc5b4\uce74\ub4dc\uac00 Agentforce Builder\uc5d0 \uae30\ubcf8 \ud0d1\uc7ac\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc5ec\ub7ec \ubc84\uc804\uc744 \ube44\uad50\ud558\uace0 \ucf54\ud638\ud2b8\ubcc4\ub85c \ud2b8\ub798\ud53d\uc744 \ub098\ub220 \uac00\uc7a5 \uc131\uacfc\uac00 \uc88b\uc740 \ubc84\uc804\uc744 \ud655\uc778\ud574\ubcf4\uc138\uc694. <em>(10\uc6d4 \ubca0\ud0c0)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f91121592&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f91121592\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"871\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_30de95.png?w=1024\" alt=\"\" class=\"wp-image-7205\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_30de95.png 1535w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_30de95.png?w=300&amp;h=255 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_30de95.png?w=768&amp;h=653 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_30de95.png?w=1024&amp;h=871 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_30de95.png?w=150&amp;h=128 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-17-\uc74c\uc131-\uc5d0\uc774\uc804\ud2b8\uac00-\uc5b4\ub514\uc11c-\ub9c9\ud788\ub294\uc9c0-\uc9c1\uc811-\ud655\uc778\ud558\uc138\uc694\" class=\"wp-block-heading\"><strong>17. \uc74c\uc131 \uc5d0\uc774\uc804\ud2b8\uac00 \uc5b4\ub514\uc11c \ub9c9\ud788\ub294\uc9c0 \uc9c1\uc811 \ud655\uc778\ud558\uc138\uc694<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=release-notes.rn_agentforce_observability_scorers_api_ga.htm&amp;release=262&amp;type=5\">Voice Observability<\/a>\ub294 \uc74c\uc131 \uc5d0\uc774\uc804\ud2b8 \uc138\uc158\uc758 \uc624\ub514\uc624 \ud488\uc9c8\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud558\uc5ec, \uc804\uccb4 \ub179\uc74c\uc744 \ub4e3\uc9c0 \uc54a\uace0\ub3c4 \ub300\ud654 \ud488\uc9c8\uc774 \ub5a8\uc5b4\uc9c0\ub294 \uc9c0\uc810\uc744 \ucc3e\uc544\uc90d\ub2c8\ub2e4. \uc2e0\ub8b0\ub3c4\uac00 \ub0ae\uc740 \ub2e8\uc5b4, \uc18c\uc74c \ud658\uacbd, \uc9c0\uc5f0 \uc2dc\uac04\uc744 \ud45c\uc2dc\ud558\uace0, \ub300\ud654\uac00 \uc5b4\uae0b\ub09c \uc815\ud655\ud55c \uc21c\uac04\uc744 \uc9da\uc5b4\uc90d\ub2c8\ub2e4. <em>(GA)<\/em><\/p>\n\n\n\n<h2 id=\"h-18-\uc2e4\ud328\ucc98\ub7fc-\ubcf4\uc774\uc9c0-\uc54a\ub294-\uc2e4\ud328\ub97c-\uc7a1\uc544\ub0b4\uc138\uc694\" class=\"wp-block-heading\"><strong>18. \uc2e4\ud328\ucc98\ub7fc \ubcf4\uc774\uc9c0 \uc54a\ub294 \uc2e4\ud328\ub97c \uc7a1\uc544\ub0b4\uc138\uc694<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uac00\uc7a5 \ubb34\uc11c\uc6b4 \uc5d0\uc774\uc804\ud2b8 \uc2e4\ud328\ub294 \uac89\ubcf4\uae30\uc5d4 \uba40\uca61\ud558\uc9c0\ub9cc \ub2f5\uc774 \ud2c0\ub9b0 \uc870\uc6a9\ud55c \uc2e4\ud328\uc785\ub2c8\ub2e4. <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=ai.agent_monitor_health_setup.htm&amp;type=5\">Agent Health Monitoring<\/a>\uc740 \ud504\ub85c\ub355\uc158 \uc5d0\uc774\uc804\ud2b8 \uc804\ubc18\uc5d0 \uc0c1\uc2dc \uc9c0\ud45c\uc640 \uc54c\ub9bc\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc624\ub958\uc728, \uc9c0\uc5f0 \uc2dc\uac04 \uae09\uc99d \ub4f1 \uc2e0\ub8b0\uc131 \uc9c0\ud45c\ub97c 16\uac1c \uc774\uc0c1\uc758 \uae30\ubcf8 \uc9c0\ud45c\ub85c \ud55c \ud654\uba74\uc5d0\uc11c \ud655\uc778\ud560 \uc218 \uc788\uc73c\uba70, \uae30\ubcf8 \uc9c0\ud45c \uc678\uc5d0 \uc9c1\uc811 \uc815\uc758\ud55c \ucee4\uc2a4\ud140 \uc9c0\ud45c\uc5d0\ub3c4 \uc54c\ub9bc\uc744 \uc124\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <em>(GA)<\/em><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f9112249c&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f9112249c\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"648\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_1d9a15.png?w=1024\" alt=\"\" class=\"wp-image-7206\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_1d9a15.png 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_1d9a15.png?w=300&amp;h=190 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_1d9a15.png?w=768&amp;h=486 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_1d9a15.png?w=1024&amp;h=648 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_1d9a15.png?w=150&amp;h=95 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-19-\ub2e4\uc591\ud55c-\uc5b8\uc5b4\ub97c-\uad6c\uc0ac\ud558\ub294-agentforce-voice\" class=\"wp-block-heading\"><strong>19. \ub2e4\uc591\ud55c \uc5b8\uc5b4\ub97c \uad6c\uc0ac\ud558\ub294 Agentforce Voice<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Agentforce Voice\uc5d0 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=release-notes.rn_agentforce_voice_igsp_ga.htm&amp;release=262&amp;type=5\">6\uac1c \uc5b8\uc5b4\uac00 \uc0c8\ub86d\uac8c \ucd94\uac00<\/a>\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc2a4\ud398\uc778\uc5b4, \uc774\ud0c8\ub9ac\uc544\uc5b4, \ub3c5\uc77c\uc5b4, \ud3ec\ub974\ud22c\uac08\uc5b4, \uc77c\ubcf8\uc5b4, \uce90\ub098\ub2e4 \ud504\ub791\uc2a4\uc5b4\uc785\ub2c8\ub2e4. <em>(GA)<\/em><\/p>\n\n\n\n<h2 id=\"h-20-einstein-bots\ub97c-agentforce\ub85c-\uc790\ub3d9-\uc5c5\uadf8\ub808\uc774\ub4dc\" class=\"wp-block-heading\"><strong>20. Einstein Bots\ub97c Agentforce\ub85c \uc790\ub3d9 \uc5c5\uadf8\ub808\uc774\ub4dc<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Einstein Bots\uc5d0\uc11c Agentforce\ub85c\uc758 \uc804\ud658\uc774 \ube60\ub974\uace0 \uac04\ud3b8\ud574\uc84c\uc2b5\ub2c8\ub2e4. Agentforce Labs\uc5d0\uc11c <a href=\"https:\/\/labs.agentforce.com\/upgrade-agent\">Upgrade Agent<\/a>\ub97c \ud074\ub9ad\ud558\uba74 \uae30\uc874 Einstein Bot\uc774 Agentforce Service Agent\ub85c \ubcc0\ud658\ub429\ub2c8\ub2e4. \uba87 \ubd84 \ub9cc\uc5d0 \uc0c8 \uc5d0\uc774\uc804\ud2b8\uac00 \ub9cc\ub4e4\uc5b4\uc9c0\uba70, \uc5c5\uadf8\ub808\uc774\ub4dc\ub41c \ubc84\uc804\uc744 \uac80\ud1a0\ud558\uace0 \uc870\uc815\ud558\ub294 \ub3d9\uc548\uc5d0\ub3c4 \uae30\uc874 \ubd07\uc740 \uacc4\uc18d \uc6b4\uc601\ub429\ub2c8\ub2e4. \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?language=en_US&amp;id=service.bots_service_asa_create.htm&amp;type=5\">\uc5ec\uae30<\/a>\uc640 <a href=\"https:\/\/invite.salesforce.com\/agentforcedemoseriesbots0819\">\ucd5c\uadfc \uc6e8\ube44\ub098<\/a>\uc5d0\uc11c \ud655\uc778\ud558\uc138\uc694.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6af4f911230bd&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6af4f911230bd\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"677\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_86174b.png?w=1024\" alt=\"\" class=\"wp-image-7207\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_86174b.png 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_86174b.png?w=300&amp;h=198 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_86174b.png?w=768&amp;h=508 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_86174b.png?w=1024&amp;h=677 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_86174b.png?w=150&amp;h=99 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 id=\"h-21-\ubaa8\ub4e0-\uc751\ub2f5\uc744-\uc124\uacc4\ud55c-\uadf8\ub300\ub85c-\ub80c\ub354\ub9c1\" class=\"wp-block-heading\"><strong>21. \ubaa8\ub4e0 \uc751\ub2f5\uc744 \uc124\uacc4\ud55c \uadf8\ub300\ub85c \ub80c\ub354\ub9c1<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/engineering.salesforce.com\/how-agentforce-achieves-100-deterministic-rendering-for-ai-agent-ux\/\">Deterministic Rendering<\/a>\uc740 \ub3d9\uc77c\ud55c \uad6c\uc870\ud654 \uc751\ub2f5\uc774 \uc5b4\ub5a4 \ud074\ub77c\uc774\uc5b8\ud2b8\uc5d0\uc11c\ub4e0 \ud56d\uc0c1 \uac19\uc740 \ubaa8\uc2b5\uc73c\ub85c \ubcf4\uc774\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uc138\uc158\uc5d0\uc11c \uce74\ub4dc, \uc591\uc2dd, \ub808\uc774\uc544\uc6c3\uc774 \ud53d\uc140 \ub2e8\uc704\ub85c \uc77c\uad00\ub418\uba70 \uc2e4\ud589\ub9c8\ub2e4 \ub2ec\ub77c\uc9c0\ub294 \uc77c\uc774 \uc5c6\uc2b5\ub2c8\ub2e4. \uc774 \uae30\ub2a5\uc740 \uc5d0\uc774\uc804\ud2b8\uac00 \uac01 \ucc44\ub110\uc5d0\uc11c \uc18c\ud1b5\ud558\ub294 \ubc29\uc2dd\uc744 \uc644\uc804\ud788 \uc81c\uc5b4\ud560 \uc218 \uc788\uac8c \ud574\uc8fc\ub294 Agent Connections\ub97c \uae30\ubc18\uc73c\ub85c \ud569\ub2c8\ub2e4. \uce90\ub7ec\uc140, \ud035 \ub9ac\ud50c\ub77c\uc774 \ubc84\ud2bc, \ub9ac\uc2a4\ud2b8 \uc120\ud0dd\uae30, \ubbf8\ub514\uc5b4 \uce74\ub4dc \uac19\uc740 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=ai.agent_connection_instructions.htm&amp;type=5\">\ucee4\uc2a4\ud140 UX\ub97c \uc815\uc758<\/a>\ud558\uba74 \uc5d0\uc774\uc804\ud2b8\uac00 \ub300\ud654\uc5d0 \ub9de\ub294 \uac83\uc744 \uace8\ub77c \uad6c\uc870\ud654\ub41c JSON\uc73c\ub85c \ubc18\ud658\ud558\uace0, \ud074\ub77c\uc774\uc5b8\ud2b8\uac00 \uc774\ub97c \ub124\uc774\ud2f0\ube0c\ub85c \ub80c\ub354\ub9c1\ud569\ub2c8\ub2e4. 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data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" height=\"427\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_9be6ed.png?w=1024\" alt=\"\" class=\"wp-image-7208\" srcset=\"https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_9be6ed.png 1536w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_9be6ed.png?w=300&amp;h=125 300w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_9be6ed.png?w=768&amp;h=320 768w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_9be6ed.png?w=1024&amp;h=427 1024w, https:\/\/www.salesforce.com\/kr\/blog\/wp-content\/uploads\/sites\/31\/2026\/11\/image_9be6ed.png?w=150&amp;h=63 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774\uc0c1\uc73c\ub85c Dreamforce 2026 \uc18c\uc2dd\uc744 \ub9c8\uce69\ub2c8\ub2e4. \ub0b4\ub144 \uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54\uc5d0\uc11c \ub2e4\uc2dc \ubd59\uaca0\uc2b5\ub2c8\ub2e4. \uba54\uc778 \ud0a4\ub178\ud2b8 <a href=\"https:\/\/www.salesforce.com\/kr\/events\/dreamforce\/2026\/dfx\/#tc-marquee-26\" target=\"_blank\" rel=\"noreferrer noopener\">\ub2e4\uc2dc\ubcf4\uae30<\/a>\uc640 \uac01 \uc138\uc158\uc740 <a href=\"https:\/\/www.salesforce.com\/plus\">Salesforce+<\/a>\uc5d0\uc11c \ud655\uc778\ud558\uc2e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Dreamforce 2026 \ud558\uc774\ub77c\uc774\ud2b8\ub97c \ud655\uc778\ud558\uc138\uc694!<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\uae00\ub85c\ubc8c AI \ub9ac\ub354\ub4e4\uc774 \ubaa8\uc778 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\uc5d0\uc774\uc804\ud2b8\ubd80\ud130 Salesforce \ucd5c\ucd08\uc758 CRM \ucd94\ub860 \ubaa8\ub378 Koa, Agentforce \uc6b4\uc601\uc744 \ub3d5\ub294 \ucd5c\uc801\ud654\u00b7\uad00\ucc30 \ub3c4\uad6c\uae4c\uc9c0. \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uac00 Dreamforce 2026\uc758 21\uac00\uc9c0 \ud575\uc2ec \ubc1c\ud45c\ub97c \ud55c\ub208\uc5d0 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