{"id":88,"date":"2025-03-12T20:07:00","date_gmt":"2025-11-12T20:07:43","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=88"},"modified":"2025-11-27T13:49:29","modified_gmt":"2025-11-27T04:49:29","slug":"ai-sales-agents","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/kr\/blog\/ai-sales-agents\/","title":{"rendered":"AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub780? \ud65c\uc6a9 \uc0ac\ub840 \ubc0f \uc608\uc2dc \uc885\ud569 \uac00\uc774\ub4dc"},"content":{"rendered":"<h2 id=\"ai\">\uc601\uc5c5\ud300\uc5d0\uc11c \uc2e0\uaddc \ub9ac\ub4dc\uc640\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158, \uc601\uc5c5 \uad50\uc721, \uacac\uc801\u00b7\uccad\uad6c\u00b7\uc1a1\uc7a5 \uad00\ub9ac\ub97c \ubaa8\ub450 \uc218\ub3d9\uc73c\ub85c \ucc98\ub9ac\ud558\uace0 \uacc4\uc2e0\uac00\uc694? AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub97c \ud65c\uc6a9\ud558\uba74 \uc774\ub7ec\ud55c \uc5c5\ubb34 \ubd80\ub2f4\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc758 \uc2dc\uac04\uc744 \uc808\uc57d\ud574 \uc601\uc5c5 \uad00\uacc4 \uad6c\ucd95\ucc98\ub7fc \uace0\ubd80\uac00\uac00\uce58 \uc5c5\ubb34\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uc138\uc694. \uc774\ub97c \ud1b5\ud574 \uc601\uc5c5\ud300\uc758 \uc0dd\uc0b0\uc131\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/h2>\n<p>\uc601\uc5c5 \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc601\uc5c5 \uc9c1\ubb34\ub97c \uc120\ud0dd\ud55c \uc774\uc720\ub97c \ubb3b\ub294\ub2e4\uba74 \uc544\ub9c8\ub3c4 \uc774\ub807\uac8c \ub2f5\ud560 \uac83\uc785\ub2c8\ub2e4. \u201c\uc0ac\ub78c\ub4e4\uacfc \ub300\ud654\ud558\ub294 \uac83\uc744 \uc88b\uc544\ud569\ub2c8\ub2e4. \uc800\ub294 \uc57c\uc2ec \ucc28\uace0 \ubaa9\ud45c \uc9c0\ud5a5\uc801\uc774\uc5d0\uc694. \ud558\ub8e8\ub3c4 \ub611\uac19\uc740 \ub0a0\uc774 \uc5c6\uc2b5\ub2c8\ub2e4.&#8221;<\/p>\n<p>\ud558\uc9c0\ub9cc \ud604\uc2e4\uc801\uc73c\ub85c \ub9ce\uc740 \ubd80\ubd84\uc774 \ube44\ud6a8\uc728\uc801\uc778 \uc2dc\uac04\uc73c\ub85c \ucc44\uc6cc\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucd5c\uadfc \ub370\uc774\ud130\uc5d0 \ub530\ub974\uba74 <a href=\"https:\/\/www.salesforce.com\/blog\/sales-compensation-statistics\/\" target=\"_blank\" rel=\"noopener\">\uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 \uc2e4\uc81c \uc601\uc5c5\uc5d0 \uc0ac\uc6a9\ud558\ub294 \uc2dc\uac04\uc740 28%\uc5d0 \ubd88\uacfc\ud558\uba70<\/a>, \ub098\uba38\uc9c0 72%\ub294 \uad00\ub9ac \uc5c5\ubb34\uc640 \uc218\uc775 \ucc3d\ucd9c\uc774 \ub418\uc9c0 \uc54a\ub294 \uc5c5\ubb34\uc5d0 \uc2dc\uac04\uc744 \uc18c\ube44\ud558\ub294 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubd80\ub2f4\uc744 \ub35c\uace0 \ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \uc77c\ud558\uae30 \uc704\ud574 \ub9ce\uc740 <a href=\"https:\/\/www.salesforce.com\/sales\/sales-team\/\" target=\"_blank\" rel=\"noopener\">\uc601\uc5c5\ud300<\/a>\uc774 \ubcf8\uc5c5\uc778 \uc601\uc5c5\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub294 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub85c \ub208\uc744 \ub3cc\ub9ac\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\uc591\ud55c \uc720\ud615\uc758 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub97c \uc138\ubd84\ud654\ud558\uace0 \uc601\uc5c5\ud300\uc744 \ubcf4\uac15\ud558\uc138\uc694. <a href=\"http:\/\/www.salesforce.com\/sales\/team-productivity\" target=\"_blank\" rel=\"noopener\">\ud300 \uc0dd\uc0b0\uc131<\/a>\uacfc \uc218\uc775\uc744 \ub192\uc774\ub294 \ubc29\ubc95\uc744 \uc54c\uc544\ubd05\uc2dc\ub2e4.<\/p>\n<p><b>\ud559\uc2b5 \ub0b4\uc6a9<\/b><\/p>\n<ul>\n<li>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub780?<\/li>\n<li>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc720\ud615<\/li>\n<li>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc8fc\uc694 \uae30\ub2a5<\/li>\n<li>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc774\uc810<\/li>\n<li>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \ud65c\uc6a9 \uc0ac\ub840<\/li>\n<li>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc791\ub3d9 \ubc29\uc2dd: \uc124\uc815 \ubc0f \ubc30\ud3ec<\/li>\n<li>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \ud65c\uc6a9 \ubc29\ubc95<\/li>\n<li>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \ud5a5\ud6c4 \ud2b8\ub80c\ub4dc<\/li>\n<li>\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38(FAQ)<\/li>\n<\/ul>\n<h3 id=\"b-stylefont-weight-boldai-b\"><b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub780?<\/b><\/h3>\n<p>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 <a href=\"https:\/\/www.salesforce.com\/sales\/analytics\/what-is-sales-data\/\" target=\"_blank\" rel=\"noopener\">\uc601\uc5c5 \ubc0f \uace0\uac1d \ub370\uc774\ud130<\/a>\ub97c \ubd84\uc11d\ud558\uace0 \ud559\uc2b5\ud558\uc5ec \ucd5c\uc18c\ud55c\uc758 \uc778\uac04 \uac1c\uc785\uc73c\ub85c \ub2e4\uc591\ud55c \uc791\uc5c5\uc744 \uc218\ud589\ud558\ub294 \uc790\uc728 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc5d0\uc774\uc804\ud2b8\ub294 <a href=\"https:\/\/www.salesforce.com\/marketing\/email\/\" target=\"_blank\" rel=\"noopener\">\uc774\uba54\uc77c<\/a>\uc744 \ud1b5\ud55c <a href=\"https:\/\/www.salesforce.com\/blog\/lead-qualification\/\" target=\"_blank\" rel=\"noopener\">\ub9ac\ub4dc \uc721\uc131<\/a>, \ubb38\uc758 \uc751\ub2f5, \ubbf8\ud305 \uc77c\uc815 \uc870\uc728, \uacac\uc801\uc11c \uc791\uc131 \ub4f1 \uc601\uc5c5\uc758 \ucd08\uae30 \ub2e8\uacc4 \uc5c5\ubb34\ub97c \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc801\uadf9\uc801\uc778 \uad6c\ub9e4\uc790 \ub864\ud50c\ub808\uc789\uc774\ub098 \uc601\uc5c5 \ucf54\uce6d\uacfc \uac19\uc774 \ub0b4\ubd80 \uc601\uc5c5\ud300\uacfc \uae4a\uc774 \uc5f0\uacc4\ub41c \uc5c5\ubb34\ub3c4 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ub2e8\uc21c\ud55c \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654\uc640 \ub2e4\ub978 \uc810\uc740 AI \uc5d0\uc774\uc804\ud2b8\uac00 \ub370\uc774\ud130 \ubd84\uc11d\uc744 \ud1b5\ud574 \ud559\uc2b5\ud558\uc5ec \ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \uc791\uc5c5\ud558\uace0 \uc2a4\uc2a4\ub85c \uc870\uce58\ub97c \ucde8\ud560 \uc218 \uc788\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\uc5d0\uc774\uc804\ud2b8\ub294 \uc0ac\uc804 \uad6c\ucd95\ub418\uc5b4 \uae30\uc874 <a href=\"https:\/\/www.salesforce.com\/crm\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a>\uc5d0 \uc27d\uac8c \uc5f0\uacb0\ud560 \uc218 \uc788\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc9c0\ub9cc, \ud2b9\uc815 \uc0ac\uc6a9 \uc0ac\ub840\uc5d0 \ub9de\uac8c \uc644\uc804\ud788 \ub9de\ucda4\ud654\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 id=\"b-stylefont-weight-boldai-b\"> <span> <b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc720\ud615<\/b> <\/span> <\/h3>\n<p>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc5d0\ub294 \ud06c\uac8c \ub450 \uac00\uc9c0 \uc720\ud615\uc774 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n<p><b>\uc790\uc728 \uc5d0\uc774\uc804\ud2b8: <\/b>\uc0ac\uc6a9 \uac00\ub2a5\ud55c \ub370\uc774\ud130, \uc6cc\ud06c\ud50c\ub85c \ubc0f \uc9c0\ub2a5\uc801\uc778 \ucd94\ub860\uc744 \uae30\ubc18\uc73c\ub85c \uc778\uac04\uc758 \uac1c\uc785 \uc5c6\uc774 \ub3c5\ub9bd\uc801\uc73c\ub85c \uc791\ub3d9\ud558\ub294 \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 <a href=\"https:\/\/www.salesforce.com\/blog\/sales-development-representative\/\" target=\"_blank\">\uc601\uc5c5 \uac1c\ubc1c \ub2f4\ub2f9(SDR)<\/a> \uc5d0\uc774\uc804\ud2b8\ub294 \uc774\uba54\uc77c\uc774\ub098 \ucc44\ud305\uc744 \ud1b5\ud574 \uc778\ubc14\uc6b4\ub4dc \ub9ac\ub4dc\ub97c \uc790\uc728\uc801\uc73c\ub85c \ucc38\uc5ec\uc2dc\ud0a4\uace0, \uc9c8\ubb38\uc5d0 \ub2f5\ubcc0\ud558\uace0, \ub2f4\ub2f9\uc790\ub97c \uc704\ud55c \uc601\uc5c5 \ubbf8\ud305\uc744 \uc608\uc57d\ud558\uc5ec \ub2f4\ub2f9\uc790\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p><b>\ubcf4\uc870 \uc5d0\uc774\uc804\ud2b8: <\/b>\uc778\uac04\uc774 \uc790\uc728\uc801\uc778 \ucd94\ub860\uacfc \ud589\ub3d9\uc744 \uc218\ud589\ud558\uba74\uc11c \ud2b9\uc815 \uc791\uc5c5\uc744 \uc644\ub8cc\ud558\ub3c4\ub85d \ubcf4\uc870\ud558\ub294 \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ud310\ub9e4\uc790\uc640 \ud568\uaed8 \ub864\ud50c\ub808\uc789\uc744 \ud558\uace0 \uc2e4\uc2dc\uac04 \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud558\ub294 \uc601\uc5c5 \ucf54\uce58 \uc5d0\uc774\uc804\ud2b8\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub370\uc774\ud130 \uac80\uc0c9 \ubc0f \ubd84\uc11d, \uacc4\ud68d \uc218\ub9bd \ubc0f \uc2e4\ud589\uc774 \ubc14\ub85c \ucd5c\uc2e0 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uac00 \ub2e4\ub978 \ubd07\uc774\ub098 <a href=\"https:\/\/www.salesforce.com\/sales\/tools\/\" target=\"_blank\">\uc601\uc5c5 \ud234<\/a>\uacfc \ucc28\ubcc4\ud654\ub418\ub294 \uc9c0\uc810\uc785\ub2c8\ub2e4. \ub354\uc6b1 \uc815\uad50\ud558\uac8c \uc0ac\uc804 \uc815\uc758\ub41c \uad50\uce59\uacfc \uc758\uc0ac\uacb0\uc815 \ud2b8\ub9ac\ub97c \ud1b5\ud574 \ud55c \ub2e8\uacc4 \ub192\uc740 \uc218\uc900\uc758 \uc790\ub3d9\ud654\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h3 id=\"b-stylefont-weight-boldai-b\"> <span> <b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc8fc\uc694 \uae30\ub2a5<\/b> <\/span> <\/h3>\n<p>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc758 \uc5c5\ubb34\ub294 \ub2e4\uc591\ud558\uc9c0\ub9cc \uc8fc\uc694 \uae30\ub2a5\uc740 \uac70\uc758 \ub3d9\uc77c\ud569\ub2c8\ub2e4:<\/p>\n<p><b>\ub370\uc774\ud130 \uae30\ubc18: <\/b>\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 CRM\uacfc \ube44\uc988\ub2c8\uc2a4 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uad6c\ucd95\ub429\ub2c8\ub2e4. \uc870\uc9c1 \uc2dc\uc2a4\ud15c, \uace0\uac1d \uc138\ubd80 \uc815\ubcf4 \ubc0f \uac70\ub798 \uc138\ubd80 \uc815\ubcf4\ub97c \uc644\ubcbd\ud558\uac8c \ucc98\ub9ac\ud574\uc57c\ub9cc \uc815\ud655\ud558\uace0 \uac1c\uc778\ud654\ub41c \uacb0\uacfc\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>24\uc2dc\uac04 \uc5f0\uc911\ubb34\ud734 \uc0ac\uc6a9 \uac00\ub2a5: <\/b><a href=\"https:\/\/www.salesforce.com\/agentforce\/autonomous-agents\/\" target=\"_blank\">\uc790\uc728 \uc5d0\uc774\uc804\ud2b8<\/a>\uac00 24\uc2dc\uac04 \ub0b4\ub0b4 \ub9ac\ub4dc\uc640 \uc18c\ud1b5\ud558\uace0 \ubb38\uc758\uc5d0 \ub2f5\ubcc0\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc601\uc5c5 \uae30\ud68c\ub97c \ub193\uce58\uc9c0 \uc54a\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ubcf4\uc870 \uc5d0\uc774\uc804\ud2b8\ub3c4 \uc5f0\uc911\ubb34\ud734 24\uc2dc\uac04 \uc774\uc6a9 \uac00\ub2a5\ud558\uc9c0\ub9cc \uc778\uac04\uc774 \uac1c\uc785\ud558\uc9c0 \uc54a\uc73c\uba74 \ud2b9\uc815 \uc791\uc5c5\uc744 \uc644\ub8cc\ud558\uc9c0 \ubabb\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\ub9de\ucda4\ud654 \uac00\ub2a5:<\/b> \uc77c\ubd80 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \ubcc4\ub2e4\ub978 \uc124\uc815 \uc5c6\uc774 \ubc14\ub85c \uc0ac\uc6a9 \uac00\ub2a5\ud55c \ubc18\uba74, \ub2e4\ub978 \uc5d0\uc774\uc804\ud2b8\ub294 <a href=\"https:\/\/www.salesforce.com\/platform\/low-code-development-platform\/what-is-low-code\/\" target=\"_blank\">\ub85c\uc6b0\ucf54\ub4dc<\/a> \ube4c\ub354, \ub9de\ucda4\ud615 \uc6cc\ud06c\ud50c\ub85c, <a href=\"https:\/\/www.salesforce.com\/sales\/technology\/\" target=\"_blank\">\uc601\uc5c5 \uae30\uc220 \uc2a4\ud0dd<\/a>\uc758 \uc11c\ub85c \ub2e4\ub978 \ud234\uc744 \uc5f0\uacb0\ud558\ub294 API\ub97c \ud65c\uc6a9\ud558\uc5ec \ucc98\uc74c\ubd80\ud130 \ub9de\ucda4\uc73c\ub85c \uad6c\ucd95\ub418\ub294 \uacbd\uc6b0\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218: <\/b>\uace0\uac1d \ub370\uc774\ud130\uc758 \ubcf4\uc548\uc744 \uc720\uc9c0\ud558\uae30 \uc704\ud574 \uc5d0\uc774\uc804\ud2b8\ub294 \uc548\uc804\uc7a5\uce58\ub97c \uc0ac\uc6a9\ud574 \ubbf8\ub9ac \uc815\uc758\ub41c \uc81c\ud55c \ubc94\uc704 \ub0b4\uc5d0\uc11c \uc791\uc5c5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc81c\ud55c \ubc94\uc704\uc5d0\ub294 \uacac\uc801 \uc0dd\uc131\uc758 \uaddc\uc815 \uc900\uc218 \uc870\ud56d\ubd80\ud130 \uc5d0\uc774\uc804\ud2b8\uac00 \uc774\uba54\uc77c\uc744 \ubcf4\ub294 \ubc29\ubc95\uacfc \uc2dc\uc810\uc744 \uacb0\uc815\ud558\ub294 \uaddc\uce59\uae4c\uc9c0 \ubaa8\ub4e0 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uac00\ub4dc\ub808\uc77c \uc544\ub798\uc11c \uc5d0\uc774\uc804\ud2b8\uc758 \uc751\ub2f5\uc740 \uc2e0\ub8b0 \uacc4\uce35\uc744 \ud1b5\ud574 \uc804\ub2ec\ub418\uc5b4 \uc548\uc804\ud55c \ub370\uc774\ud130 \uc0ac\uc6a9\uc774 \ubcf4\uc7a5\ub429\ub2c8\ub2e4.<\/p>\n<p><b>\ud655\uc7a5\uc131: <\/b><a href=\"https:\/\/www.salesforce.com\/agentforce\/what-are-ai-agents\/\" target=\"_blank\">AI \uc5d0\uc774\uc804\ud2b8<\/a>\ub294 \ucd94\uac00\uc801\uc778 \uc778\ub825 \uc5c6\uc774\ub3c4 \ub9ce\uc740 \uc591\uc758 \uc791\uc5c5\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc77c\ub2e8 \ubc30\ud3ec\ub418\uba74 \uc644\uc804\ud558\uac70\ub098 \ubd80\ubd84\uc801\uc73c\ub85c \uc790\uc728 \uc791\ub3d9\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4 \ud2b9\uc815 \ubd07\uc774\ub098 \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \ub3c4\uad6c\ub4e4\ub9cc\ud07c\uc758 \uc218\ub3d9 \uc785\ub825\uc774 \ud544\uc694\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\ud1b5\ud569: <\/b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc758 \ubaa9\uc801\uc740 \uc601\uc5c5 \uc870\uc9c1 \uc804\uccb4\uc758 <a href=\"https:\/\/www.salesforce.com\/sales\/team-productivity\/\" target=\"_blank\">\ud300 \uc0dd\uc0b0\uc131<\/a>\uacfc \ud6a8\uc728\uc131\uc744 \ub192\uc774\ub294 \uac83\uc785\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574 \uc5d0\uc774\uc804\ud2b8\ub294 CRM \ubc0f <a href=\"https:\/\/www.salesforce.com\/sales\/cloud\/\" target=\"_blank\">\uc601\uc5c5 \uc778\ub825 \uc790\ub3d9\ud654<\/a> \ub3c4\uad6c\uc5d0 \uc5f0\uacb0\ub418\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc73c\ubbc0\ub85c \uc601\uc5c5 \uc5c5\ubb34\uc5d0 \ubc14\ub85c \ud22c\uc785\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 id=\"b-stylefont-weight-boldai-b\"> <span> <b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc774\uc810<\/b> <\/span> <\/h3>\n<ul>\n<li><b>\uc0c1\uc2dc \ub300\uae30: <\/b>\uc601\uc5c5\ud300\uc740 \uc815\ud574\uc9c4 \uadfc\ubb34 \uc2dc\uac04\uc5d0 \uc81c\ud55c\uc744 \ubc1b\uc9c0\ub9cc \uc5d0\uc774\uc804\ud2b8\ub294 24\uc2dc\uac04 \ub0b4\ub0b4 \uadfc\ubb34\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \uc218\ub3d9 \uc785\ub825\uc5d0 \uc758\uc874\ud558\uc9c0 \uc54a\ub294 CRM \ub370\uc774\ud130 \uae30\ubc18 <a href=\"https:\/\/www.salesforce.com\/agentforce\/autonomous-agents\/\" target=\"_blank\">\uc790\uc728 \uc5d0\uc774\uc804\ud2b8<\/a>\uc758 \uacbd\uc6b0 \ub354\uc6b1 \uadf8\ub7ec\ud558\uc8e0. \uc774\ub85c\uc368 \uc0c1\uc2dc \uac1c\uc778\ud654\ub41c \uc751\ub2f5\uc744 \ud1b5\ud574 \uc751\ub2f5 \uc2dc\uac04\uc744 \ub2e8\ucd95\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><b>\ub2f4\ub2f9\uc790\uc758 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1:<\/b> AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uac00 \uc2e0\uaddc <a href=\"https:\/\/www.salesforce.com\/blog\/lead-qualification\/\" target=\"_blank\">\ub9ac\ub4dc<\/a>\uc640\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uac19\uc740 \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\ub97c \ucc98\ub9ac\ud569\ub2c8\ub2e4. \uadf8\ub807\uae30 \ub54c\ubb38\uc5d0 \ub2f4\ub2f9\uc790\ub294 \uc601\uc5c5 \uad00\uacc4 \uad6c\ucd95 \ubc0f \uac70\ub798 \ud611\uc0c1\uacfc \uac19\uc740 \uc804\ub7b5\uc801\uc778 \ud65c\ub3d9\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uac70\ub798 \uc18d\ub3c4\ub97c \ub192\uc5ec \uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 <a href=\"https:\/\/www.salesforce.com\/sales\/sales-quotas\/\" target=\"_blank\">\ud560\ub2f9\ub7c9<\/a>\uc744 \ub354 \ube68\ub9ac \ub2ec\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4. \uc77c\ubd80 \uc5d0\uc774\uc804\ud2b8\ub294 \ud2b9\uc815 \uac70\ub798\uc5d0 \ub9de\ucd98 \ub9de\ucda4\ud615 \uad50\uc721\uc744 \ud1b5\ud574 \uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 \ud68c\uc758\ub97c \uc798 \uc900\ube44\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/li>\n<li><b>\uc815\ud655\uc131: <\/b>\ucd5c\uc2e0 \ud1b5\ud569 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ud558\ub294 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uc778\uac04\uc774 \uc9c1\uc811 \uc791\uc5c5\ud560 \ub54c \ubc1c\uc0dd\ud558\ub294 \uc218\uc791\uc5c5 \uc624\ub958 \uc5c6\uc774 \uc77c\uad00\ub418\uac8c \uc815\ud655\ud55c \uacb0\uacfc\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<li><b>\uace0\uac1d \ub9cc\uc871\ub3c4: <\/b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc758 \uc18d\ub3c4\uc640 \uc815\ud655\uc131\uc73c\ub85c <a href=\"https:\/\/www.salesforce.com\/service\/customer-service-incident-management\/what-is-customer-satisfaction\/\" target=\"_blank\">\uace0\uac1d \ub9cc\uc871\ub3c4<\/a>\uc640 \ubb38\uc81c \ud574\uacb0\ub825\uc744 \ud68d\uae30\uc801\uc73c\ub85c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><b>\ud655\uc7a5\uc131: <\/b>\uc5d0\uc774\uc804\ud2b8\ub294 \ub354 \ub9ce\uc740 \uc601\uc5c5\uc0ac\uc6d0 \uace0\uc6a9 \uc5c6\uc774 \ub300\ub7c9\uc758 \ub9ac\ub4dc\ub97c \ucc98\ub9ac\ud558\uace0, \ub354 \uc790\uc8fc \ud544\uc694\ud55c \ucf54\uce6d\uacfc \uac19\uc740 \uc5c5\ubb34\ub97c \ub9e1\uc544 \ucd94\uac00 \uad00\ub9ac\uc790 \uc5c6\uc774\ub3c4 \uc5c5\ubb34\ub97c \uc218\ud589\ud560 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><b>\uac04\ud3b8\ud55c \ub9de\ucda4\ud654: <\/b>\uc77c\ubd80 \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \ucf54\ub4dc \uc5c6\uc774 \ub610\ub294 <a href=\"https:\/\/www.salesforce.com\/platform\/low-code-development-platform\/\" target=\"_blank\">\ub85c\uc6b0\ucf54\ub4dc<\/a> \ub9de\ucda4\ud654\ub85c \ubc14\ub85c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ube60\ub974\uac8c \uacb0\uacfc\ub97c \ud655\uc778\ud558\uc138\uc694. \ub2e4\ub978 \uc5d0\uc774\uc804\ud2b8\uc758 \uacbd\uc6b0 \ub2e4\uc591\ud55c \uc694\uad6c \uc0ac\ud56d\uacfc \uc0ac\uc6a9 \uc0ac\ub840\uc5d0 \ub9de\uac8c \uad6c\ucd95\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<h3 id=\"b-stylefont-weight-boldai-b\"> <span> <b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \ud65c\uc6a9 \uc0ac\ub840<\/b> <\/span> <\/h3>\n<p>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uac00 \uc601\uc5c5\ud300\uc5d0\uc11c \uc11c\ub85c \ub2e4\ub978 \uc5ed\ud560\uc744 \uc218\ud589\ud558\uae30 \ub54c\ubb38\uc5d0 \uac01 \uc5d0\uc774\uc804\ud2b8\ubcc4 \uc0ac\uc6a9 \uc0ac\ub840\ub294 \ub2e4\uc591\ud569\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uba87 \uac00\uc9c0 \uc77c\ubc18\uc801\uc778 \uc608\uc2dc\uc785\ub2c8\ub2e4:<\/p>\n<ul>\n<li><b>\ud655\uc7a5\ub41c \uace0\uac1d \uc811\ucd09: <\/b>AI \uc5d0\uc774\uc804\ud2b8\ub294 CRM \ub370\uc774\ud130\uc640 \uc678\ubd80 \ub370\uc774\ud130\ub97c \uc790\uc720\ub86d\uac8c \ud65c\uc6a9\ud558\uc5ec \uc7a0\uc7ac \uace0\uac1d\uc73c\ub85c\ubd80\ud130 \uc815\ubcf4\ub97c \uc218\uc9d1\ud558\uace0 \uae4c\ub2e4\ub85c\uc6b4 \uc81c\ud488 \uad00\ub828 \uc9c8\ubb38\uc5d0 \ub300\ub2f5\ud569\ub2c8\ub2e4. \ub300\uaddc\ubaa8\uc758 \uac1c\uc778\ud654 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uc790\uc728\uc801\uc73c\ub85c \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><b>\uc778\ubc14\uc6b4\ub4dc \ub9ac\ub4dc \uc721\uc131: <\/b>\uc798 \ubc30\uce58\ub41c \uc5d0\uc774\uc804\ud2b8\ub294 \ubaa8\ub4e0 \uc778\ubc14\uc6b4\ub4dc \ub9ac\ub4dc\ub97c \ucc98\ub9ac\ud569\ub2c8\ub2e4. \uc601\uc5c5\ud300\uc774 \uc2dc\uac04\uc774 \ubd80\uc871\ud574 \ucc98\ub9ac\ud558\uc9c0 \ubabb\ud558\ub294 \ub9ac\ub4dc\ub3c4 \uc5ec\uae30\uc5d0 \ud3ec\ud568\ub429\ub2c8\ub2e4. AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc81c\ud488\uc5d0 \ub300\ud55c \uc9c8\ubb38\uc5d0 \ub2f5\ud558\uace0 \ub098\uc11c \uc601\uc5c5 \uc0ac\uc6d0\uacfc \ubbf8\ud305\uc744 \uc608\uc57d\ud558\ub294 \ubc29\uc2dd\uc73c\ub85c \ub9ac\ub4dc\ub97c \uc721\uc131 \ud750\ub984\uc5d0 \ub04c\uc5b4\ub4e4\uc785\ub2c8\ub2e4.<\/li>\n<li><b>\uc601\uc5c5 \uad50\uc721: <\/b><a href=\"https:\/\/www.salesforce.com\/sales\/artificial-intelligence\/\" target=\"_blank\">\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \uc601\uc5c5 \ucf54\uce58<\/a>\ucc98\ub7fc \ub2f4\ub2f9\uc790\uac00 \ucd5c\uc0c1\uc758 \uc131\uacfc\ub97c \ub0bc \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub41c AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub97c \ud1b5\ud574 \ub2f4\ub2f9\uc790\ub294 \ud2b9\uc815 \uac70\ub798\uc5d0 \ub9de\ub294 \ub864\ud50c\ub808\uc789\uc744 \ud1b5\ud574 \ud504\ub808\uc820\ud14c\uc774\uc158\uc744 \uc5f0\uc2b5\ud558\uace0 \uc2e4\uc6a9\uc801\uc778 \ud53c\ub4dc\ubc31\uc744 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><b>\uc601\uc5c5\ud300 \uc628\ubcf4\ub529: <\/b>\uc2e0\uaddc \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc640 AE\ub294 \uac1c\uc778 \ucf54\uce6d \uc5d0\uc774\uc804\ud2b8\uc640 \ud568\uaed8 \uc628\ubcf4\ub529 \uc5ec\uc815 \uc804\ubc18\uc5d0 \uac78\uccd0 \uac00\uc774\ub4dc\ub97c \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc601\uc5c5 \ud1b5\ud654\uc5d0 \ub300\ud55c \uc77c\uad00\ub418\uace0 \ub9de\ucda4\ud654\ub41c \ud53c\ub4dc\ubc31\uc744 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><b>\uacac\uc801, \uccad\uad6c \ubc0f \uc1a1\uc7a5 \uad00\ub9ac: <\/b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \ubbf8\ub9ac \uc815\ud574\uc9c4 \uc548\uc804\uc7a5\uce58\uc640 \uace0\uac1d \ubc0f \uac70\ub798 \uc815\ubcf4\uc5d0 \uc561\uc138\uc2a4\ud558\uc5ec \ub9de\ucda4\ud615 \uacac\uc801\uc744 \uc791\uc131\ud558\uace0, \uc1a1\uc7a5\uc744 \uc804\uc1a1\ud558\uace0, \ub300\uae08\uc744 \uc218\uae08\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><b>\ud30c\ud2b8\ub108 \uc628\ubcf4\ub529: <\/b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \ud2b9\uc815 \uc81c\ud488\uc744 \ucde8\uae09\ud558\ub294 \ud30c\ud2b8\ub108\uc758 \uc628\ubcf4\ub529\uc744 \ucc98\ub9ac\ud558\ub3c4\ub85d \uc124\uacc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \uad00\ub9ac\uc790\uac00 \ub9de\ucda4\ud615 \uad50\uc721 \ud504\ub85c\uadf8\ub7a8\uc744 \uad6c\ucd95\ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<h3 id=\"b-stylefont-weight-boldai-b\"> <span> <b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc791\ub3d9 \ubc29\uc2dd: \uc124\uc815 \ubc0f \ubc30\ud3ec<\/b> <\/span> <\/h3>\n<p>\uc704\uc5d0\uc11c \uc5b8\uae09\ud588\ub4ef\uc774 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uc0ac\uc804 \uad6c\ucd95\ub418\uc5b4 \uc81c\uacf5\ub418\uac70\ub098 \ub85c\uc6b0\ucf54\ub4dc \ube4c\ub354 \ubc0f \uc6cc\ud06c\ud50c\ub85c\ub97c \uc0ac\uc6a9\ud574 \ub9de\ucda4\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. CRM\uc774\ub098 <a href=\"https:\/\/www.salesforce.com\/sales\/\" target=\"_blank\">\uc601\uc5c5 \uc18c\ud504\ud2b8\uc6e8\uc5b4<\/a>\uc5d0 \uc5f0\uacb0\ud55c \ud6c4\uc5d0\ub294 \uc5d0\uc774\uc804\ud2b8\uac00 \uc6d0\ud558\ub294 \uc791\uc5c5\uc744 \uc815\ud655\ud558\uac8c \uc644\ub8cc\ud560 \uc218 \uc788\ub3c4\ub85d \uaddc\uce59\uacfc \ub9ac\uc18c\uc2a4\ub97c \uc785\ub825\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\uc74c\uc740 <a href=\"https:\/\/www.salesforce.com\/agentforce\/\" target=\"_blank\">\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4<\/a> \uc5d0\uc774\uc804\ud2b8 \ube4c\ub354\uc5d0\uc11c \uc790\uc728 \uc601\uc5c5 \uc0c1\ub2f4\uc6d0\uc744 \uc124\uc815\ud558\ub294 \ubc29\ubc95 \uc608\uc2dc\uc785\ub2c8\ub2e4:<\/p>\n<ol>\n<li><b>\uc774\ubbf8 \uad6c\ucd95\ub41c \uc5d0\uc774\uc804\ud2b8\ub97c \uc120\ud0dd\ud558\uac70\ub098 \ucee4\uc2a4\ud140 \uc5d0\uc774\uc804\ud2b8 \ub9cc\ub4e4\uae30: <\/b>\ubbf8\ub9ac \uad6c\ucd95\ub41c \uc5d0\uc774\uc804\ud2b8\ub97c \uc0ac\uc6a9\ud558\ub354\ub77c\ub3c4 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\uac8c \uae30\ubcf8 \uc81c\uacf5 \uae30\ub2a5\uc744 \uc870\uc815\ud574\uc57c \ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \ubaa8\ub4e0 \uc124\uc815 \ub2e8\uacc4\ub97c \uc644\ub8cc\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<li><b>\uc5ed\ud560\uacfc \ub370\uc774\ud130\ub85c \uc5d0\uc774\uc804\ud2b8\ub97c \uc815\uc758\ud558\uae30: <\/b>\uac04\ub2e8\ud55c \ud544\ub4dc \uc591\uc2dd\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \ud2b9\uc815 \uae30\ub2a5\uc744 \ud560\ub2f9\ud558\uace0 \uc774\ub984\uc744 \uc9c0\uc815\ud558\uc138\uc694. \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4\ub294 CRM\uc5d0 \uc774\ubbf8 \uc788\ub294 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uc5d0\uc774\uc804\ud2b8\uac00 \uc218\ud589\ud560 \uc218 \uc788\ub294 \uc791\uc5c5\uc744 \uc81c\uc548\ud569\ub2c8\ub2e4. \uc6d0\ud558\ub294 \uac83\uc744 \uc120\ud0dd\ud55c \ub2e4\uc74c \uc77c\ubc18 \uc5b8\uc5b4\ub85c \uc5d0\uc774\uc804\ud2b8 \uc9c0\uce68\uc744 \uc0ac\uc6a9\uc790 \uc9c0\uc815\ud558\uc138\uc694.<\/li>\n<li><b>\uc81c\ud55c \ubc94\uc704 \uc124\uc815\ud558\uae30: <\/b>\uc81c\ud55c \ubc94\uc704\ub294 \uace0\uac1d \ub370\uc774\ud130\uc758 \uc548\uc804\ud55c \uc0ac\uc6a9\uacfc \uaddc\uc815 \uc900\uc218\ub97c \ubcf4\uc7a5\ud569\ub2c8\ub2e4. \uac04\ub2e8\ud55c \uc5b8\uc5b4\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \ub530\ub77c\uc57c \ud560 \uaddc\uce59\uc744 \uc81c\uacf5\ud558\uc138\uc694. \uc774\ub294 \ub0b4\ubd80\uc6a9\uc73c\ub85c\ub3c4 \uc911\uc694\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \uace0\uac1d\uacfc \uc18c\ud1b5\ud558\ub294 \ubc29\ubc95\uc744 \uac00\ub974\uccd0 \uc90d\ub2c8\ub2e4.<\/li>\n<li><b>\uc18c\uc2a4 \uc790\ub8cc \ucd94\uac00\ud558\uae30: <\/b>\uc601\uc5c5 AI \uc5d0\uc774\uc804\ud2b8\uc758 \ud589\ub3d9\uc744 \uc120\ud0dd\ud55c \ud6c4 CRM\uc5d0\uc11c \uad00\ub828 \ub370\uc774\ud130\ub97c \uc5c5\ub85c\ub4dc\ud558\uac70\ub098 \uc120\ud0dd\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8\uac00 \uc791\uc5c5\uc744 \uc218\ud589\ud558\ub294 \ub370 \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc81c\ud488 \ubb38\uc11c, \uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38, \uc5c5\uacc4 \uc694\uc57d \uc790\ub8cc \ub4f1\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/li>\n<li><b>\ud14c\uc2a4\ud2b8, \ubc30\ud3ec, \ub77c\uc774\ube0c\ud558\uae30: <\/b>\ubaa8\ub4e0 \uc785\ub825\uc774 \uc815\ud655\ud55c\uc9c0 \ud655\uc778\ud558\uace0 \uc5d0\uc774\uc804\ud2b8 \ucd9c\ub825\uc774 \uc801\uc2dc\uc5d0 \uc62c\ubc14\ub978 \uc704\uce58\ub85c \uc804\ub2ec\ub418\ub294\uc9c0 \ud655\uc778\ud55c \ud6c4 \uc5d0\uc774\uc804\ud2b8\ub97c \ud14c\uc2a4\ud2b8\ud558\uac70\ub098 \ud65c\uc131\ud654\ud558\uc138\uc694.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.salesforce.com\/agentforce\/\" target=\"_blank\">\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4<\/a>\uc640 \uac19\uc740 \uc790\uc728 \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub97c \uc0ac\uc6a9\ud560 \ub54c\uc758 \ub3c5\ud2b9\ud55c \uc7a5\uc810 \uc911 \ud558\ub098\ub294 \uc790\uc5f0\uc5b4\ub97c \uc0ac\uc6a9\ud574 \uc5d0\uc774\uc804\ud2b8\uac00 \uc218\ud589\ud574\uc57c \ud560 \uc791\uc5c5\uc744 \uc804\ub2ec\ud560 \uc218 \uc788\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. \uc989 \ub204\uad6c\ub098 \uc5b4\ub5a4 \ud65c\uc6a9 \uc0ac\ub840\ub4e0 \uadf8\uc5d0 \ub9de\ub294 \uc5d0\uc774\uc804\ud2b8\ub97c \uad6c\ucd95\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 id=\"b-stylefont-weight-boldai-b\"> <span> <b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \ud65c\uc6a9 \ubc29\ubc95<\/b> <\/span> <\/h3>\n<p>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uae30\uc874 <a href=\"https:\/\/www.salesforce.com\/sales\/cloud\/\" target=\"_blank\">\uc601\uc5c5 CRM<\/a> \ubc0f \uae30\uc220 \uc2a4\ud0dd\uc5d0\uc11c \uc778\uac04 \uc0ac\uc6a9\uc790\ucc98\ub7fc \uc790\uc728\uc801\uc73c\ub85c \uc791\uc5c5\ud569\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc790\uc2e0\uc774 <a href=\"https:\/\/www.salesforce.com\/agentforce\/what-are-ai-agents\/\" target=\"_blank\">AI \uc5d0\uc774\uc804\ud2b8<\/a>\uc640 \uc0c1\ud638\uc791\uc6a9\ud558\uace0 \uc788\ub2e4\ub294 \uc0ac\uc2e4\uc744 \uc778\uc9c0\ud558\uc9c0\ub9cc, \uc790\uc5f0\uc5b4\ub85c \uc18c\ud1b5\ud558\uae30 \ub54c\ubb38\uc5d0 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uac70\ub098 \ubbf8\ud305 \uc77c\uc815\uc744 \uc7a1\ub294 \ub4f1 \ub9e4\ub044\ub7ec\uc6b4 \uacbd\ud5d8\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub450 \uac00\uc9c0 \uc77c\ubc18\uc801\uc778 \uc601\uc5c5 \uc2dc\ub098\ub9ac\uc624\uc5d0\uc11c \uc774\ub7ec\ud55c \ud604\uc0c1\uc774 \uc5b4\ub5bb\uac8c \ub098\ud0c0\ub098\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uc138\uc694:<\/p>\n<p><b>\uc601\uc5c5 \ub2f4\ub2f9\uc790\uc758 <a href=\"https:\/\/www.salesforce.com\/blog\/sales-call\/\" target=\"_blank\">\uc601\uc5c5 \ud1b5\ud654<\/a> \uc900\ube44: <\/b>\ub300\ubd80\ubd84\uc758 \uc601\uc5c5\ud300\uc740 \uad50\uc721\uacfc \uc9c0\uc6d0 \ud61c\ud0dd\uc744 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uad00\ub9ac\uc790\uc640 \uc815\uae30\uc801\uc73c\ub85c \uc77c\ub300\uc77c \uc0c1\ub2f4\uc744 \ud558\ub294 \uc601\uc5c5 \ub2f4\ub2f9\uc790\ub294 <a href=\"https:\/\/www.salesforce.com\/blog\/15-sales-statistics\/\" target=\"_blank\">32%\uc5d0 \ubd88\uacfc\ud569\ub2c8\ub2e4<\/a>. \uc774\ub294 \ud2b9\ud788 \uc601\uc5c5\ud300\uc774 \ud560\ub2f9\ub7c9\uc744 \ub2ec\uc131\ud558\uae30 \uc704\ud574 \uace0\uad70\ubd84\ud22c\ud558\ub294 \uc0c1\ud669\uc5d0\uc11c, \ucf54\uce6d\uacfc \uc131\uacfc \uac1c\uc120\uc744 \uc704\ud55c \uc911\uc694\ud55c \uae30\ud68c\ub97c \ub193\uce58\ub294 \uacb0\uacfc\ub97c \ucd08\ub798\ud569\ub2c8\ub2e4. \uc2e0\uc785\uc774\ub098 \uc8fc\ub2c8\uc5b4 \uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 \ud1b5\ud654\ub97c \uc900\ube44\ud558\uace0 \uc788\ub2e4\uace0 \uc0c1\uc0c1\ud574 \ubcf4\uc138\uc694. \ub300\uc2dc\ubcf4\ub4dc\uc5d0\uc11c <a href=\"https:\/\/www.salesforce.com\/agentforce\/\" target=\"_blank\">\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4<\/a> \uc601\uc5c5 \ucf54\uce58\uc640 \uac19\uc740 <a href=\"https:\/\/www.salesforce.com\/blog\/effectively-coach-sales-team-blog\/\" target=\"_blank\">\uc601\uc5c5 \ucf54\uce58<\/a> \uc5d0\uc774\uc804\ud2b8\ub97c \ud65c\uc6a9\ud558\uba74 \uc804\ud654\ub97c \uac78\uae30 \uc804\uc5d0 \uace0\uac1d\uc758 \uc608\uc0c1 \uc9c8\ubb38\uacfc \uc774\uc758 \uc81c\uae30\uc5d0 \ub300\ube44\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<a href=\"https:\/\/www.salesforce.com\/blog\/how-to-make-a-good-sales-pitch-8-tips-to-give-you-an-edge\/\" target=\"_blank\">\uc601\uc5c5 \ud504\ub808\uc820\ud14c\uc774\uc158<\/a>\uc744 \uc9c4\ud589 \uc911\uc774\uac70\ub098 \uac70\ub798\uc758 \ud6c4\ubc18 \ub2e8\uacc4\uc5d0\uc11c \ud611\uc0c1\uc744 \uc9c4\ud589\ud560 \uc608\uc815\uc778\uc9c0\uc5d0 \ub530\ub77c \uc2e4\uc2dc\uac04\uc73c\ub85c \ub300\ud654\ub97c \uc5f0\uae30\ud558\uac70\ub098 \uc601\uc5c5 \ud504\ub808\uc820\ud14c\uc774\uc158\uc744 \ub179\uc74c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc815\ubcf4, \uad6c\ub9e4\uc790 \ud398\ub974\uc18c\ub098 \ubc0f \uc0ac\uc6a9 \uac00\ub2a5\ud55c \ubaa8\ub4e0 CRM \ub370\uc774\ud130\ub97c \uc81c\uacf5\ubc1b\uc740 \uc601\uc5c5 \ucf54\uce58\ub294 \ud574\ub2f9 \uac70\ub798\uc640 \uad00\ub828\ub41c \uc2e4\ud589 \uac00\ub2a5\ud55c \ud53c\ub4dc\ubc31\uacfc \uc9c0\uce68\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \u201c\uac00\uaca9 \uc635\uc158\uc744 \ubc18\ub4dc\uc2dc \uc5b8\uae09\ud558\uc138\uc694\u201d\ub098 \u201c\ucd94\uac00 \uc815\ubcf4\ub97c \uc5bb\uae30 \uc704\ud574 \ub9e4\ub2c8\uc800\uc5d0\uac8c \ub108\ubb34 \uae30\ub300\uc9c0 \ub9d0\uace0, \ub2f5\ubcc0\uc744 \ucc29\uc2e4\ud788 \uc900\ube44\ud558\uc138\uc694\u201d \ub4f1 \ud53c\ub4dc\ubc31\uc740 \ub2e4\uc591\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uacbd\ud5d8\uc744 \ud1b5\ud574 \uc601\uc5c5 \ub2f4\ub2f9\uc790\ub294 \ub9e4\ub2c8\uc800\uc758 \ub3c4\uc6c0 \uc5ec\ubd80\uc640 \uad00\uacc4\uc5c6\uc774 \ud544\uc694\ud55c \uc9c0\uc6d0\uc744 \ubc1b\uace0 \ucd5c\uc120\uc744 \ub2e4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>\uc778\ubc14\uc6b4\ub4dc \ub9ac\ub4dc \uc721\uc131: <\/b>\uc0c1\uc704 \ud37c\ub110 \ub9c8\ucf00\ud305 \ud65c\ub3d9(\ucf58\ud150\uce20 \ub2e4\uc6b4\ub85c\ub4dc \uc785\ub825 \ud3fc, \ub370\ubaa8, \uc6e8\ube44\ub098 \ub4f1)\uc740 \ub9ce\uc740 \ub9ac\ub4dc\ub97c \uc0dd\uc131\ud560 \uc218 \uc788\uc9c0\ub9cc, \uc885\uc885 \uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 \ud63c\uc790 \uac10\ub2f9\ud558\uae30\uc5d0\ub294 \ub108\ubb34 \ub9ce\uc2b5\ub2c8\ub2e4. \ub2f4\ub2f9\uc790\ub294 \ubaa8\ub4e0 \ub9ac\ub4dc\ub97c \uac1c\ubcc4\uc801\uc73c\ub85c \uac80\uc99d\ud558\ub294 \ub370 \uc2dc\uac04\uc744 \ud560\uc560\ud560 \uc218 \uc788\uc9c0\ub9cc, \ub9ce\uc740 <a href=\"https:\/\/www.salesforce.com\/blog\/mql-vs-sql\/\" target=\"_blank\">\ub9c8\ucf00\ud305 \uc801\uaca9 \ub9ac\ub4dc(MQL)<\/a>\ub294 \ub2e4\uc74c \ub2e8\uacc4\ub85c \ub118\uc5b4\uac08 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\uc9c0 \uc54a\uc544 \uc2dc\uac04 \ub0ad\ube44\ub97c \ucd08\ub798\ud569\ub2c8\ub2e4. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uc774\ub7ec\ud55c \ub9ac\ub4dc\uc640 \uc120\uc81c\uc801\uc73c\ub85c \uc18c\ud1b5\ud558\uc5ec \uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 \uac1c\uc785\ud560 \uc2dc\uc810\uc5d0\ub294 \ub354\uc6b1 \ud6a8\uacfc\uc801\uc73c\ub85c \uac70\ub798\ub97c \uc9c4\ud589\ud558\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 SDR\uc740 \uc774\ub7ec\ud55c \uc721\uc131 \uae30\ub2a5\uc774 \uc2e4\uc81c\ub85c \uc791\ub3d9\ud558\ub294 \uc88b\uc740 \uc608\uc2dc\uc785\ub2c8\ub2e4. \ud68c\uc0ac\uc5d0\uc11c \ubc1c\ud589\ud55c \uc0c8 \ub9ac\ud3ec\ud2b8\uc5d0\uc11c \ub9ce\uc740 \ub9ac\ub4dc\ub97c \uc5bb\uc5c8\ub2e4\uace0 \uac00\uc815\ud574 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 SDR\uc740 \ub9ac\ub4dc\uac00 \ub4e4\uc5b4\uc624\ub294 \ub300\ub85c \uc5f0\ub77d\ud558\uc5ec \ub9ac\ud3ec\ud2b8\ub97c \ub2e4\uc6b4\ub85c\ub4dc\ud55c \uc774\uc720\uc640 \ub2f5\ubcc0\uc774 \ud544\uc694\ud55c \uc9c8\ubb38\uc774 \uc788\ub294\uc9c0 \uc774\uba54\uc77c\uc744 \ud1b5\ud574 \ubb3c\uc5b4\ubd05\ub2c8\ub2e4. \uc774\uba54\uc77c\uacfc \uc751\ub2f5\uc774 \uba87 \ubc88 \uc774\uc0c1 \uc9c0\uc18d\ub418\uba74 \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 SDR\uc740 \ubb38\uc81c\ub97c \ud30c\uc545\ud558\uace0 \ub9ac\ub4dc\uac00 \ubbf8\ucc98 \uc0dd\uac01\ud558\uc9c0 \ubabb\ud588\ub358 \uc194\ub8e8\uc158\uc73c\ub85c \uc81c\ud488\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4. \uc751\ub2f5\uc790\uac00 \uad00\uc2ec\uc744 \ubcf4\uc77c \uacbd\uc6b0 \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc640 \ubbf8\ud305\uc744 \uc608\uc57d\ud574 \uac70\ub798\ub97c \uc9c4\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 SDR\uc740 \uc0c1\uc138\ud558\uace0 \uc790\uc5f0\uc2a4\ub7ec\uc6b4 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \uc0ac\uc6a9\uc790\ub294 \uc790\uc2e0\uc774 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc640 \ub300\ud654\ud558\uace0 \uc788\ub2e4\ub294 \uc0ac\uc2e4\uc744 \ucda9\ubd84\ud788 \uc778\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc601\uc5c5\uc0ac\uc6d0 \uc785\uc7a5\uc5d0\uc11c \uc5d0\uc774\uc804\ud2b8\ub294 CRM\uc5d0\uc11c \uc77c\ubc18 \uc0ac\uc6a9\uc790\ucc98\ub7fc \ud589\ub3d9\ud558\uba70 \ubcc0\uacbd \uc0ac\ud56d\uacfc \ub370\uc774\ud130\ub97c \uae30\ub85d\ud558\uc5ec \uac00\uc2dc\uc131\uc744 \ud655\ubcf4\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/p>\n<h3 id=\"b-stylefont-weight-boldai-b\"> <span> <b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \ud5a5\ud6c4 \ud2b8\ub80c\ub4dc<\/b> <\/span> <\/h3>\n<p>\uacfc\uac70\uc5d0\ub294 <a href=\"https:\/\/www.salesforce.com\/sales\/artificial-intelligence\/\" target=\"_blank\">\uc601\uc5c5 AI<\/a>\uac00 \ube44\uc11c\ub098 \ucf54\ud30c\uc77c\ub7ff\ucc98\ub7fc \uc791\ub3d9\ud588\uc2b5\ub2c8\ub2e4. \uc601\uc5c5 \ub2f4\ub2f9\uc790\uac00 \ub370\uc774\ud130 \uc778\uc0ac\uc774\ud2b8\ub97c \uc694\uc57d\ud558\uace0 \uc608\uce21\uc744 \uc0dd\uc131\ud558\ub294 \ub4f1\uc758 \uc791\uc5c5\uc744 \uc218\ud589\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\uc5c8\uc8e0. \ud558\uc9c0\ub9cc \ucd5c\uc545\uc758 \uacbd\uc6b0\ub85c\ub294 \uace0\uac1d \ub370\uc774\ud130\uac00 \ub2e8\uc808\ub41c \ucc44 \uc5ec\uae30\uc800\uae30 \ud769\uc5b4\uc9c0\ub294 \ubb38\uc81c\uac00 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc778\uac04\uc758 \uac1c\uc785\uacfc \uc218\uc791\uc5c5\uc774 \ub9ce\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc624\ub298\ub0a0\uc758 AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc778\uac04\uacfc \ud568\uaed8 \uc790\uc728\uc801\uc73c\ub85c \uc791\uc5c5\ud558\ubbc0\ub85c \uc778\uac04 \uc9c1\uc6d0\uc740 \uc601\uc5c5 \uad00\uacc4 \uad6c\ucd95\ucc98\ub7fc \ubd80\uac00\uac00\uce58\uac00 \ub192\uc740 \uc5c5\ubb34\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>AI \uc5d0\uc774\uc804\ud2b8\uac00 \ub354\uc6b1 \uc815\uad50\ud574\uc9d0\uc5d0 \ub530\ub77c \ub354 \ub9ce\uc740 \ucc44\ub110\uc5d0\uc11c \ub2e4\uc591\ud55c \uc791\uc5c5\uc744 \ud1b5\ud574 \ub354 \uc815\uad50\ud55c <a href=\"https:\/\/www.salesforce.com\/mulesoft\/workflow-automation\/\" target=\"_blank\">\uc6cc\ud06c\ud50c\ub85c<\/a>\uc640 \ub2e4\ub2e8\uacc4 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\ub294 \ub2a5\ub825\ub3c4 \ud5a5\uc0c1\ub420 \uac83\uc785\ub2c8\ub2e4. \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud558\uae30 \uc804 \uace0\uac1d \uc694\uccad\uc744 \uc120\uc81c\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\uace0 \ud574\uacb0\ud55c\ub2e4\uace0 \uc0dd\uac01\ud574 \ubcf4\uc138\uc694. \ud639\uc740 \uc5ec\ub7ec \uc720\uad00\ubd80\uc11c\uc5d0 \uac78\uccd0 \uc774\ud574\uad00\uacc4\uc790, \uc694\uad6c\uc0ac\ud56d, \ub9c8\uac10\uc77c\uc5d0 \ub530\ub77c \uac70\ub798 \uc2b9\uc778\uc744 \uc870\uc728\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub610\ud55c AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uae30\ubcf8 \ub2e4\uad6d\uc5b4\ub97c \uc9c0\uc6d0\ud558\uace0, \ubcf5\uc7a1\ud55c \uc131\uacfc \uc9c0\ud45c\ub97c \ucd94\uc801\ud558\uae30 \uc704\ud574 \ub3d9\uc801\uc73c\ub85c \uc0dd\uc131\ub41c \ub300\uc2dc\ubcf4\ub4dc\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc2e4\uc81c \uad6c\ub9e4\uc790 \ud398\ub974\uc18c\ub098\ub97c \ud1b5\ud569\ud574 \ud5a5\uc0c1\ub41c \ub864\ud50c\ub808\uc789\uc744 \uad6c\ud604\ud558\uac70\ub098 \uc601\uc5c5 \ud1b5\ud654\uc5d0 \uc9c1\uc811 \ucc38\uc5ec\ud574 \uc2e4\uc2dc\uac04 \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.\uacb0\ub860\uc740 \uac04\ub2e8\ud569\ub2c8\ub2e4. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uc778\uac04\uc758 \uc5c5\ubb34 \ud6a8\uc728\uc744 \ub192\uc5ec\uc8fc\ub294 \ub2e4\uc591\ud558\uace0 \ubcf5\uc7a1\ud55c \ud65c\uc6a9 \uc0ac\ub840\ub97c \uac00\ub2a5\ud558\uac8c \ud574\uc904 \uac83\uc785\ub2c8\ub2e4. \ud604\uc7ac \uc0ac\uc6a9 \uac00\ub2a5\ud55c \ub9de\ucda4\ud654 \uc635\uc158\uc740 \ub204\uad6c\ub098 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \uac04\ub2e8\ud55c \uc778\ud130\ud398\uc774\uc2a4\ub97c \ud1b5\ud574 \ub354\uc6b1 \uac15\ub825\ud574\uc9c8 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<h3 id=\"b-stylefont-weight-bold-ai-b\"> <span> <b>\uc601\uc5c5\ud300\uc744 \uc0c8\ub85c\uc6b4 \uc2dc\ub300\ub85c \uc774\ub044\ub294 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8<\/b> <\/span> <\/h3>\n<p> <a href=\"https:\/\/www.salesforce.com\/blog\/15-sales-statistics\/\" target=\"_blank\">\ucd5c\uadfc \ub370\uc774\ud130<\/a>\uc5d0 \ub530\ub974\uba74 \uc601\uc5c5 \ub9ac\ub354\ub4e4\uc740 \ud300\uc758 \uc131\uc7a5\uc131\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud55c \uc804\ub7b5\uc73c\ub85c \u201c<a href=\"https:\/\/www.salesforce.com\/sales\/enablement\/what-is-sales-enablement\/\" target=\"_blank\">\uc601\uc5c5 \uc9c0\uc6d0<\/a> \ubc0f \uad50\uc721 \uac1c\uc120, \uc2e0\uaddc \uc2dc\uc7a5 \uacf5\ub7b5, \uc0c8\ub85c\uc6b4 <a href=\"https:\/\/www.salesforce.com\/sales\/tools\/\" target=\"_blank\">\ud234<\/a> \ubc0f \uae30\uc220 \uc0ac\uc6a9 \uac1c\uc120\u201d\uc744 \uaf3d\uc558\uc2b5\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9\uc744 \ub354\uc6b1 \ud655\uc7a5\ud558\uace0 \uc601\uc5c5 \ud560\ub2f9\ub7c9\uc744 \ub2ec\uc131\ud558\ub294 \ub370 \uad00\uc2ec\uc774 \ub192\uc2b5\ub2c8\ub2e4. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uc774\ub7ec\ud55c \ub9ce\uc740 \ubb38\uc81c\uc5d0 \ub300\ud55c \ud574\ub2f5\uc744 \uc81c\uc2dc\ud569\ub2c8\ub2e4. \uc790\uc728 \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \uc791\uc5c5\uc744 \ub9e1\uae30\uba74\uc11c\ub3c4 \uc601\uc5c5 \ud488\uc9c8\uacfc \uac1c\uc778\ud654\ub97c \uc720\uc9c0\ud558\ub3c4\ub85d \uc9c0\uc6d0\ud558\uc5ec \uc601\uc5c5\ud300\uc758 \uc6b4\uc601 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0b5\ub2c8\ub2e4. <\/p>\n<h3 id=\"b-stylefont-weight-boldai-faqb\"> <span> <b>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8 \uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38(FAQ)<\/b> <\/span> <\/h3>\n<p><b>Q. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \ub204\uac00 \uc0ac\uc6a9\ud558\ub098\uc694?<\/b><\/p>\n<p>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 <a href=\"http:\/\/www.salesforce.com\/sales\/sales-team\" target=\"_blank\">\uc601\uc5c5\ud300<\/a>\uc5d0\uc11c \ub9ac\ub4dc \uac80\uc99d, \ud6c4\uc18d \uc870\uce58, \uc77c\uc815 \uad00\ub9ac \ubc0f <a href=\"https:\/\/www.salesforce.com\/blog\/effectively-coach-sales-team-blog\/\" target=\"_blank\">\ucf54\uce6d<\/a>\uacfc \uac19\uc740 \ubc18\ubcf5\uc801\uc778 \uc791\uc5c5\uc744 \ucc98\ub9ac\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc2dc\uac04 \uc808\uc57d, \uc601\uc5c5 \uc9c0\uc6d0 \ubc94\uc704 \ud655\uc7a5, \uc601\uc5c5 \ud560\ub2f9\ub7c9 \ub2ec\uc131, <a href=\"https:\/\/www.salesforce.com\/service\/digital-customer-engagement-platform\/what-is-customer-engagement\/\" target=\"_blank\">\uace0\uac1d \ucc38\uc5ec<\/a> \uc99d\ub300\ub97c \uc704\ud574 \ub178\ub825\ud569\ub2c8\ub2e4. \uc601\uc5c5\uc740 \uad00\uacc4 \uad6c\ucd95\uc5d0 \uad00\ud55c \uac83\uc774\uae30 \ub54c\ubb38\uc5d0 \uc5d0\uc774\uc804\ud2b8\uac00 \ubc18\ubcf5\uc801\uc778 \uc791\uc5c5\uc744 \ucc98\ub9ac\ud558\uba74 \uadf8\ub9cc\ud07c \uc601\uc5c5\ud300\uc740 \uace0\uac1d\uacfc\uc758 \uad00\uacc4 \uad6c\ucd95\uc5d0 \ub354 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>Q. \ucd5c\uace0\uc758 AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<\/b><\/p>\n<p>\uc2e0\ub8b0\uc640 \ubcf4\uc548\uc740 <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-is-ai\/\" target=\"_blank\">AI<\/a>\uc5d0 \uc758\uc874\ud558\ub294 \ube44\uc988\ub2c8\uc2a4\uc5d0\uc11c \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130 \uc18c\uc2a4\uc5d0 \uae30\ubc18\ud55c \ud234\uc744 \uc0ac\uc6a9\ud558\uc138\uc694. \uc5ec\ub7ec \ud68c\uc0ac\uc5d0\uc11c \uc601\uc5c5 \uc5c5\ubb34\ub97c \uc9c0\uc6d0\ud558\ub294 \uc5d0\uc774\uc804\ud2b8\ub97c \uac1c\ubc1c\ud588\uac70\ub098 \uac1c\ubc1c \uc911\uc774\uc9c0\ub9cc \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c \uac1c\ubc1c\ud55c <a href=\"https:\/\/www.salesforce.com\/agentforce\/\" target=\"_blank\">\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4 \uc5d0\uc774\uc804\ud2b8<\/a>\ub294 \ub69c\ub837\ud55c \uc774\uc810\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ubc14\ub85c \uc138\uc77c\uc988\ud3ec\uc2a4 CRM, <a href=\"https:\/\/www.salesforce.com\/data\/\" target=\"_blank\">\ub370\uc774\ud130 \ud074\ub77c\uc6b0\ub4dc<\/a>, \uc544\uc778\uc288\ud0c0\uc778 \ud2b8\ub7ec\uc2a4\ud2b8 \ub808\uc774\uc5b4\uc5d0 \ub0b4\uc7a5\ub418\uc5b4 \uc788\ub2e4\ub294 \uc810\uc785\ub2c8\ub2e4. \ubcf4\uc548\ub418\uc9c0 \uc54a\uc740 \ud234\uc740 \uac1c\uc778 \uc815\ubcf4 \uc720\ucd9c, \ub370\uc774\ud130 \uc624\uc6a9, \ubd80\uc815\ud655\ud55c \uc0c1\ub2f4\uc6d0 \ucd9c\ub825\uc73c\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc5b4 \uc720\uc758\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p><b>Q. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc640 \ucc57\ubd07\uc758 \ucc28\uc774\uc810\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/b><\/p>\n<p>\ucc57\ubd07\uc740 AI\uc640 \ub300\ud654\ud558\ub294 \ud55c \uac00\uc9c0 \ubc29\ubc95\uc785\ub2c8\ub2e4. <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-is-generative-ai\/\" target=\"_blank\">\uc0dd\uc131\ud615 AI<\/a>\uac00 \ub4f1\uc7a5\ud558\uae30 \uc804\uc758 <a href=\"https:\/\/www.salesforce.com\/service\/customer-service-chatbot\/what-is-a-chatbot\/\" target=\"_blank\">\ucc57\ubd07<\/a>\uc740 \uac1c\uc778\ud654 \uc5c6\uc774 \uc2a4\ud06c\ub9bd\ud2b8\uc5d0 \uc758\uc874\ud558\uc5ec \ud22c\ubc15\ud558\uace0 \ub54c\ub85c\ub294 \uc6c3\uc74c\uc744 \uc790\uc544\ub0b4\ub294 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud588\uc2b5\ub2c8\ub2e4. \uc0dd\uc131\ud615 AI\ub97c \ud1b5\ud574 \ucc57\ubd07\uc758 \uc801\uc751\ub825\uc740 \ud6e8\uc52c \ub354 \ub192\uc544\uc84c\uc2b5\ub2c8\ub2e4. \ub9ce\uc740 \uae30\uc5c5\uc774 \uace0\uac1d \uc11c\ube44\uc2a4 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\ub294 \ub370 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \ucc57\ubd07\uc5d0\uc11c \uba87 \ub2e8\uacc4 \ub354 \ubc1c\uc804\ud588\uc2b5\ub2c8\ub2e4. \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc744 \uc2e4\ud589\ud558\uace0 \ubb38\uc81c\ub97c \ucc98\ub9ac\ud558\uba70 \ube44\uc988\ub2c8\uc2a4\ubcc4 \ub370\uc774\ud130\uc5d0 \uae30\ubc18\ud574 \uc601\uc5c5\ud300\uc744 \uc9c0\uc6d0\ud558\ub294 \ub2a5\ub3d9\uc801\uc774\uace0 \uc790\uc728\uc801\uc778 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc785\ub2c8\ub2e4. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc758 \uc77c\ubd80 \uc778\ud130\ud398\uc774\uc2a4\ub294 \ucc57\ubd07\uacfc \uc720\uc0ac\ud558\uc9c0\ub9cc(\uc608\uc2dc: AI \uc601\uc5c5 \ucf54\uce58\uc640\uc758 \ub864\ud50c\ub808\uc789), \uc774\ub7ec\ud55c AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc218\ud589\ud558\ub294 \uc791\uc5c5\uc758 \ub300\ubd80\ubd84\uc740 \ub354 \uc815\uad50\ud558\uace0 \uac1c\uc778\ud654\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uadf8 \uc21c\uac04\uacfc \uc0c1\ud669\uc5d0 \ub9de\ucdb0 \uc791\uc5c5\uc744 \ucd9c\ub825\ud569\ub2c8\ub2e4.<\/p>\n<p><b>Q. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc758 \ube44\uc6a9\uc740 \uc5bc\ub9c8\uc778\uac00\uc694?<\/b><\/p>\n<p>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uc758 \ube44\uc6a9\uc740 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc0ac\ud56d, \ub300\ud654 \ud69f\uc218, \ube44\uc988\ub2c8\uc2a4 \ub370\uc774\ud130\uc640\uc758 \ud1b5\ud569 \uc218\uc900\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4. \uc5d0\uc774\uc804\ud2b8\ub294 \uc720\uc5f0\ud558\uace0 \ud655\uc7a5 \uac00\ub2a5\ud558\uba70 <a href=\"https:\/\/www.salesforce.com\/sales\/pipeline\/\" target=\"_blank\">\uc601\uc5c5 \ud30c\uc774\ud504\ub77c\uc778<\/a>\uc758 \ud544\uc694\uc5d0 \ub530\ub77c \uc0ac\uc6a9\ub7c9\uc744 \uc870\uc815\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub85c\uc368 \uc601\uc5c5\ud300\uc774 \uad50\uc721, \ucf54\uce6d, \uc2e0\uaddc \ub2f4\ub2f9\uc790 \ucc44\uc6a9\uc5d0 \ub4dc\ub294 \ube44\uc6a9\uc744 \uc0c1\uc1c4\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/p>\n<p><b>Q. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub97c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub098\uc694?<\/b><\/p>\n<p>\uc77c\ubc18\uc801\uc73c\ub85c \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uac00 \uc548\uc804\ud55c \ud50c\ub7ab\ud3fc \ubc0f \ub370\uc774\ud130\uc640 \ud1b5\ud569\ub418\uc5b4 \uc788\ub294 \uacbd\uc6b0 \uc2e0\ub8b0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 <a href=\"https:\/\/www.salesforce.com\/agentforce\/\" target=\"_blank\">\uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4<\/a>\ub294 \uc544\uc778\uc288\ud0c0\uc778 \ud2b8\ub7ec\uc2a4\ud2b8 \ub808\uc774\uc5b4\ub97c \uae30\ubc18\uc73c\ub85c \uad6c\ucd95\ub418\uc5b4, \ub370\uc774\ud130 \ubcf4\uc548 \uc5c5\ubb34 \ucc98\ub9ac \uc2dc \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\ud1a0\ucf5c\uc744 \uc900\uc218\ud569\ub2c8\ub2e4. \uc5d0\uc774\uc804\ud2b8\ud3ec\uc2a4\ub85c \uad6c\ucd95\ub41c AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub294 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ube44\uc988\ub2c8\uc2a4 \ub370\uc774\ud130\uc5d0 \uae30\ubc18\ud574 \uc815\ud655\uc131\uacfc \ubcf4\uc548\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<p><b>Q. AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\uac00 \uc778\uac04 \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub97c \ub300\uccb4\ud560 \uc218 \uc788\ub098\uc694?<\/b><\/p>\n<p>AI\uc640 \uad00\ub828\ud574 \ud754\ud788 \uc5b8\uae09\ub418\ub294 \ubd88\uc548\uac10 \uc911 \ud558\ub098\ub294 AI\uac00 \uc778\uac04\uc744 \ub300\uccb4\ud558\uc5ec \uc77c\uc790\ub9ac\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce60 \uc218 \uc788\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. \uc601\uc5c5\uc5d0\ub294 \ud56d\uc0c1 \uc2e4\uc81c \uc0ac\ub78c \uac04\uc758 \uad00\uacc4\uac00 \uc218\ubc18\ub429\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc601\uc5c5 \uc0ac\uc6d0\uacfc \uace0\uac1d \uac04\uc758 \uae34 \uac70\ub798 \uacfc\uc815\uc5d0\ub294 \uc2e4\uc81c\ub85c \uac10\ub3c5\uc774 \ub9ce\uc774 \ud544\uc694\ud558\uc9c0 \uc54a\uc740 \uc811\uc810\ub4e4\uc774 \ub9ce\uc2b5\ub2c8\ub2e4. \uacfc\uac70\uc5d0\ub294 \ud6c4\uc18d \uc870\uce58, \uc77c\uc815 \uad00\ub9ac, CRM \ub370\uc774\ud130 \uc785\ub825, \ucf54\uce6d\uc774 \ubaa8\ub450 \uc601\uc5c5 \uc5c5\ubb34\uc758 \uc77c\ubd80\uc774\uc790 \ud544\uc218 \uc694\uc18c\uc600\uae30 \ub54c\ubb38\uc5d0 \uc120\ud0dd\uc758 \uc5ec\uc9c0\uac00 \uc5c6\uc5c8\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc774\uc81c AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub97c \ud1b5\ud574 \uc778\uac04\uc758 \uac1c\uc785\uc744 \uc904\uc774\uba74\uc11c \uc2dc\uac04 \uc18c\ubaa8\uac00 \ub9ce\uc740 \uc791\uc5c5\uc744 \uc218\ud589\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc601\uc5c5\ud300\uc5d0\uc11c \uc2e0\uaddc \ub9ac\ub4dc\uc640\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158, \uc601\uc5c5 \uad50\uc721, \uacac\uc801\u00b7\uccad\uad6c\u00b7\uc1a1\uc7a5 \uad00\ub9ac\ub97c \ubaa8\ub450 \uc218\ub3d9\uc73c\ub85c \ucc98\ub9ac\ud558\uace0 \uacc4\uc2e0\uac00\uc694? AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub97c \ud65c\uc6a9\ud558\uba74 \uc774\ub7ec\ud55c \uc5c5\ubb34 \ubd80\ub2f4\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc758 \uc2dc\uac04\uc744 \uc808\uc57d\ud574 \uc601\uc5c5 \uad00\uacc4 \uad6c\ucd95\ucc98\ub7fc \uace0\ubd80\uac00\uac00\uce58 \uc5c5\ubb34\uc5d0 \uc9d1\uc911\ud560 \uc218&hellip;<\/p>\n","protected":false},"author":1,"featured_media":87,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_content_type":[],"blog":[87],"coauthors":[8],"class_list":["post-88","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub780? \ud65c\uc6a9 \uc0ac\ub840 \ubc0f \uc608\uc2dc \uc885\ud569 \uac00\uc774\ub4dc- \uc138\uc77c\uc988\ud3ec\uc2a4- Salesforce<\/title>\n<meta name=\"description\" content=\"\uc601\uc5c5 \uc0ac\uc6d0\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \ud68d\uae30\uc801\uc73c\ub85c \uc904\uc5ec\uc904 AI \uc138\uc77c\uc988 \uc5d0\uc774\uc804\ud2b8\uc758 \uc2dc\ub300! \uc774\uba54\uc77c \ucd08\uc548 \uc791\uc131, \ud1b5\ud654 \uc694\uc57d, \ub370\uc774\ud130 \uc785\ub825 \ub4f1 \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc790\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\ub294 \ubc29\ubc95\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4. AI\ub85c \uc601\uc5c5 \uc0dd\uc0b0\uc131\uc744 \uadf9\ub300\ud654\ud558\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc804\ub7b5\uc744 \ud655\uc778\ud558\uc138\uc694.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/kr\/blog\/ai-sales-agents\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI \uc601\uc5c5 \uc5d0\uc774\uc804\ud2b8\ub780? \ud65c\uc6a9 \uc0ac\ub840 \ubc0f \uc608\uc2dc \uc885\ud569 \uac00\uc774\ub4dc\" \/>\n<meta property=\"og:description\" content=\"\uc601\uc5c5 \uc0ac\uc6d0\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \ud68d\uae30\uc801\uc73c\ub85c \uc904\uc5ec\uc904 AI \uc138\uc77c\uc988 \uc5d0\uc774\uc804\ud2b8\uc758 \uc2dc\ub300! \uc774\uba54\uc77c \ucd08\uc548 \uc791\uc131, \ud1b5\ud654 \uc694\uc57d, \ub370\uc774\ud130 \uc785\ub825 \ub4f1 \ubc18\ubcf5 \uc5c5\ubb34\ub97c \uc790\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\ub294 \ubc29\ubc95\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4. 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