Salesforce is ranked #1 in service - and we have you to thank for it.
Learn why so many customers choose Salesforce for service in the latest analyst report from IDC.
see the results
Worldwide Customer Service Applications 2016 Market Share by IDC
Source: IDC Worldwide Semiannual Software Tracker, April 2017.
Please note that Sales Applications refers to IDC-defined functional markets within the broader CRM Applications market.