Media Cloud

Add-on Features and Pricing

Maximize the value of Media Cloud with specialized add-ons. From audience intelligence and content monetization to advanced data management and subscriber engagement, tailor your platform to meet every demand of the modern media business.

Salesforce Media Cloud

Available with
Customer Community
$10/member/month*; $4/login/month*
Enable B2C and B2B customers to self-serve with a branded digital community.

Enterprise
Unlimited
Customer Community Plus
$100/member/month*; $40/login/month*
Enable B2C and B2B customers to make account changes, review quotes, and browse and order with a branded community.
Enterprise
Unlimited
Agentforce 1 Editions
Partner Community Plus
$150/member/month*; $60/login/month*
Enable partners with a complete view of customers’ active services and interaction history.

Enterprise
Unlimited
Agentforce 1 Editions
Media Cloud Intelligence
$220/user/month*
Get purpose-built analytics and AI-driven insights embedded in the flow of work.

Enterprise
Unlimited
Agentforce 1 Editions
Salesforce Scheduler
$25/user/month* or $15/asset/month
Manage virtual or in-person appointments from anywhere.

Enterprise
Unlimited
Agentforce 1 Editions
Digital Engagement
$75/user/month**
Reach customers across every digital channel.

Enterprise
Unlimited
Agentforce 1 Editions
Salesforce Foundations
$0
Gain access to Agentforce and Customer 360 apps for media and entertainment.
Enterprise
Unlimited
Agentforce 1 Editions
Agentforce for Media Cloud Add-on
$150/user/month*
Boost productivity with unmetered employee AI capabilities, purpose-built for Media Cloud.

Enterprise
Unlimited
Agentforce 1 Editions
Flex Credits
$500 per 100K Flex Credits
The flexible way to power your AI strategy.

Enterprise
Unlimited
Agentforce 1 Editions

*Total cost billed annually. 

**Per user products require an annual contract and are billed annually.
All prices in USD.